Lifesum: Diet & Macro Tracker Ratings and Reviews

4.7 out of 5
111K Ratings

111K Ratings

Crmnvds ,

So elegant and visually appealing

What a gorgeous app- that alone makes me want to open it and track. I love that it there's a water tracker, daily fruit and vegetable and weekly seafood tracker and that they give you a life score with details on what to improve each week. Sure, a few glitches like not currently syncing with Health app (I open both then close both and open once more then it tracks), and the recipes and sometimes the database doesn't have the exact food but does have something comparable, just takes a smidgen more work. The beta camera isn't the greatest if you have a deep dish as opposed to a plate but it sure is handy and easy enough to adjust. And there's not many recipes, but the ones available are easy to follow and pleasant to eat, plus how often does one follow a recipe to a T? I've tried other tracking apps (looking at you MFP) and all the ads and monotone color scheme make them too unidimensional- this is beautiful, too beautiful not to use. And the step counter that equates steps to what you burn makes me just competitive enough with myself to make me want to walk even more (I burned 1.5 croissants?!? Bet I can burn 2!). I'd like to buy the app developers a beer. Then go walk said beer off. I saw a couple of review that say the app is rigid in terms of certain foods like sunflowers, and though I appreciate the sentiment, I am using the app for weight loss and do indeed want to know if a food is high in caloric content.

Developer Response ,

Thank you very very much for your detailed feedback! We are glad to hear that you like Lifesum!



The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on "Edit Food". Please, find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=can-i-also-edit-correct-items-created-by-other-users


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.


We will, of course, constantly clean the database from our side as well.

BitsyJo ,

Beautiful! But could use customized notifications.

This app is gorgeous! I love the articles and the recipes look absolutely scrumptious. The aesthetics alone are what make this the most effective app, and it is super smooth! Even on this old phone, where everything else crashes. Huge thanks to the devs for achieving this. Now, I turned on notifications expecting reminders to update my water or add my meals and exercise, which would be really nice! Sometimes you get busy and don't track anything; it is the LAST thing on your mind. I did, however, get constant reminders to update my weight. As someone who has a Lifesum of 119 (almost completely perfect! 😲), I find that a little unhealthy. No-one should be weighing themselves every day, especially if you already have an unhealthy relationship with your weight, body fat percentage, or food. Even on a practical level, it doesn't make much sense. So I turned off the notifications, but it would be nice to be able to select what kind of notifications we get in the future! Such as for new recipes or articles, and reminders in other areas of body and health maintenance. Or a way to change the frequency: Weighing yourself every X amount of days. If there is already a way to do this, I hope the settings for it become easier to find. ❤️ Thanks for reading!

Jackinzi ,

Beautiful and easy to use with some adaptability issues

First of all, the visual design of this app is incredible. Other similar apps have designs that make it feel outdated, which in turn can make the data or plans feel outdated even when that’s not true. Gorgeous color scheme, icons, motion design, etc, and lots of great features like the barcode scanner and ability to quickly select previous days’ meals.

However, there’s a few issues with how the tracker adapts to your daily activity. The app will add to my remaining calories if I’ve been active that day, but the macros that it has set will not adapt with them. For example, it tells me to eat 120g of protein per day, but yesterday I happened to be super active and had 1000 more calories I could eat. Even though I had a huge amount of calories left, my macros didnt adjust, so I had a bright red indicator on my macros for going over even when I really should’ve eaten more. For how much I love the rest of the app I really dislike how those goals stay static.

I also wish it could connect to Fitbit with a little more detail- I don’t use Apple Heath to track my steps and wish it could detect steps, type of workout (like weight training), etc from the Fitbit app.

All in all, I love this app and would absolutely recommend it to everyone, just be aware that it’s okay to ignore the bright red macro counter if you’ve done a lot of activity and need to eat more that day.

Developer Response ,

Thank you so much for your positive feedback and kind words, we have shared it with the teams in charge! Furthermore, we really apologise for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you and have a great day!

stuphunuu ,

Meal plans impractical

Just downloaded this today and got a premium subscription for 3 mos. Haven’t been able to do much but most of the features seem nice! I like that it tells you how good certain foods or meals are for you and tracks how “on track” you are. It puts it a step ahead of most other trackers I’ve seen.


A feature I was really excited for with the subscription but disappointed by is the meal plan. It seems to be a new feature so I don’t want to give up on it yet, but there are almost no customization options, as far as I can tell, of how many unique meals you want per week, changing measuring units (what does a “standard serving” of blueberries or chicken constitute as?), or how many servings you want of each meal. Right now it just offers you 4 unique meals every day and expects you to wrap your head around purchasing ingredients, prepping, cooking and storing 28 unique meals every single week.


I like to keep things simple. I eat 1 kind of lunch and alternate between 2 different dinners all week. I also skip breakfast, which would be a nice thing to have as an option for meal planning. My boyfriend and I live together and like to cook and eat together. His calorie need is greater than mine, so being able to add 2 extra servings of a dinner to a grocery list would take a lot of the headache out of figuring out what we need to get. For now, I think I’ll stick with adapting recipes from other plans and coming up with my own meal plans.

Developer Response ,

Thank you for sharing your thoughts on our app! The meal plans are designed to be a kick-starter to your diet and are supposed to last a short period of time. It is possible to swap meals throughout the week in order to eat the same meal each day, so there are small adaptations possible. Thanks again for your feedback and good luck with your goal!

Liccie D ,

Delete My Fitness Pal!

I don’t normally review apps but this is one EVERYONE should definitely try. This is the first app that I’ve actually lost weight with.. it actually helps you develop better eating habits. I know that there’s a lot of hype behind My Fitness Pal, but I swear, after trying both, LIFESUM BEATS MY FITNESS PAL HANDS DOWN. Nearly everything since the app has gone through updates is perfect. The user-face is simple and easy to use, without the annoying ads other apps have. You can adjust everything to fit your personal goals, even if they go beyond what the app recommends. They even include a macro calculator that makes things easy to calculate. The grading scale is really helpful to see where you can improve. It takes everything into account, calories, macros, sugar, fiber... it’s pretty comprehensive. Also, I love that I can keep everything private, it’s not necessarily a competition against all of my Facebook friends. The graphs and diagrams make seeing long term trends quick and easy. One thing I would love to see is something that suggests meals or specific items that would meet the goals of the meal. If I have 200 calories left and haven’t met my protein, fat, or carbs goals, what can I add to my meal that fits my goals? Other than that, the developers have done an absolutely stellar job.

Developer Response ,

Hi, thank you very much for your 5 star rating and awesome feedback! We were very happy to read that our app has contributed to your healthier lifestyle and we truly appreciate you sharing your success with us. Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

Kcarrasco09 ,

Fun Macro Tracker

I really love the design of this app and that you can follow plans that will adjust your macros for you. I also like like that you can capture a photo of your food for each meal, however, unfortunately, this functionality doesn’t work most of the time. Once I take a picture it doesn’t show in the app right a way, most of the time I have to take the pic a couple of times, close the app, reopen it and then the pic may or may not show up. So it would be nice if that could get fixed. Also, there isn’t an easy way to copy a meal from another day to a different meal. So if I ate something for breakfast yesterday, there’s no easy way to copy that to lunch the next day. And when searching for foods, your recents don’t come up. For example, if I wanted to add a food and it’s not showing in my most recent but I’ve logged it before, it would be nice to have it so up in my search when I go to search the food in the search bar. Another thing this app is missing is the ability to see what foods were highest in each macro. So if I wanted to see what foods I ate that day where highest in fat or protein.. Other macro apps have this, which was nice because then you could see what foods may be bumping up a macro too much or vice versa. Overall I have enjoyed this app and really like the design. However there are a few functionalities that are missing.

Developer Response ,

Hi there, thank you for the valuable feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com. Regarding the photo feature please feel free to email us more details directly at contact@lifesum.com so that we can take a closer look at the matter. Thank you!

Hwbfowuhrofi ,

Awesome, but there are some errors.

I’ve been using this app for as long as I can remember and I recently just upgraded to the Premium, which I love! I love the aesthetic of the app and the visuals and colors it uses. I love the wide variety of recipes, even thought I don’t use them that much. I love the weekly rating I get so that I can look at my past week and see what I need to improve on for the next one. However, there are a couple things I find I have trouble with. The main thing is that when I go to update my weight, I check on it the next day and it says “Nothing lost, nothing gained.” So whenever I update my weight and maybe i’ve lost a pound or two, i’ll update my weight. But the next day when I go to look at my weight it erased it or changed it back to the starting weight. It does this almost all the time and is pretty annoying because I have to delete the starting weight that it put it back on for that day, at the same time deleting the weight that I put in. Another thing that’s minor is that when I go to take a picture of my food, sometimes it doesn’t work and the picture never shows up. I do really love this app but I don’t know if anyone else has the weight changing itself issue or not.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

juneauTracy ,

Love the app as is but would also love upgrades

I started using Lifesum to track my intake. It is easy to use and very visual. However, there are a couple of upgrades I would like seeing. First, I would like to see Fat broken down into Total, Sat, Monounsaturated, and Polyunsaturated. I would also like to see Carbs broken down into Total, Fiber, Sugar Alcohols, Added Sugar, and Net Carbs. (Currently, the app simply subtracts fiber from total carbs to calculate net carbs.). Also, since I work with a functional medicine professional who is interested in seeing my intake, I would like to see the ability to export data. As I used to program (albeit mainframe), I know how long upgrades take to implement; it is possible some of these are already in the works. They were meant only as suggestions. Long story short, I am very happy with the app as it is even if it misses some of my personal desires. Thank you for the work you put in to bring such a useful app to market. Oh, last but not least, I think it would be better to let users know that full, continued use of the app requires a subscription. The cost is nominal for the usefulness, but it was frustrating when I first found out about the cost after downloading the app.

Developer Response ,

Thank you so much for your valuable feedback, we much appreciate it! We have sent your feedback to the responsible teams for their knowledge!


Our product team is also collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. Thanks again!

foodeats ,

It’ll get the job done, but it could be better

Calorie tracking and dieting options work well and seem to cover a wide variety of needs. It is cumbersome to find the food and/or measurement needed for accurate tracking at times; requiring the user to do some creative math or mental gymnastics to figure out what should be entered. I paid for a membership and feel it’s okay—I won’t likely be renewing. The recipes offer some tasty and decently filling alternatives, but are HORRIBLY written, as often as not. If you’re not familiar with finagling and “figuring out” a recipe or if that type of this is frustrating, this is not the app for you. This feels most functional for a few scenarios: first, the casual user who already has a decently healthy understanding of food, quantities, cooking, etc., and is just looking for a little guidance, new ideas for recipes or to literally track calories. Second, any of the diets, I’d bet, would work if you’re a person who can follow the recipe EXACTLY (I follow “classic” and “vegan” but would struggle with both if I didn’t already have experience eating/cooking alternative foods). This WOULD NOT be for the user who doesn’t really know at least some about healthy eating (novice) nor would it be for the serious weight loss/health person (expert) as it just doesn’t support specifics well enough.

Developer Response ,

Thank you for the feedback! Please contact us at contact@lifesum.com with more details about your experience so we can understand even better what you do not like about the app.

BaeNextDoor ,

Support unavailable

Loved the interface of this app and found it easy to navigate my way around pretty easily when I did use it. The one star rating is due to my recent experience today. I have tried several times now to contact support through the Contact Us (in app chat) link and it continues to crash. The app is updated to the most recent version and so is the software on my phone. Have tried to resend the message several times and the app keeps crashing. I want to cancel my subscription and plan on deleting the app TODAY. I purchased the Premium version of the app about a year ago at a discounted rate during a promo offer they had at the time. They seem to have it set it up where you subscribe to their Premium services outside of iTunes so the subscription is actually processed through their own website. Renewal dates or expiration dates of said Premium services are nowhere to be found anywhere in the app. They then attempt to auto renew it later on at almost $50 USD with no communication beforehand via email or otherwise that they will be processing this amount. I did not even locate the option to downgrade my account or cancel anywhere within the Settings option within the Lifesum app. Luckily my bank caught the attempted transactions as fraud and did not allow them through. I’ll stick to apps that allow me to manage my subscriptions within iTunes to avoid headaches like this.

Developer Response ,

Thank you very much for reaching out to us!


We deeply apologise for this issue - a new version with a temporary fix is already on the way. Until then, please contact support directly via contact@lifsum.com


The support team will then take care of the refund as soon as possible.


Again: please accept our apologies for the issue with the support section. We are on it.

TheDMTD ,

Won’t let you choose water bottle size

Update 2: Finally responded to my actual review. But they still are not going to implement the simple feature. I’m extremely disappointed that they are not prioritizing customer concerns.


Update: Developer responded with a canned response and told me to add my feedback to their UserVoice which I mentioned in my original review that they don’t care about. I still stand by my review that they aren’t listening.


This app is great except for fact that you can’t have a custom bottle size for water tracking! You can only choose between a 9oz bottle and a 17oz bottle. I have many bottles that do not conform to those sizes and it makes water tracking in LifeSum impossible. To make matters worse, this was requested on their feedback site 3 years ago, has received almost 1000 votes, and they haven’t even responded to it, let alone implement it. I actually really want to buy the premium version of this app but I can’t give money to a company that won’t listen to their customers. Especially when literally every other water tracking app supports custom bottle sizes. I will be returning to this review to give it 1 stars after every update until this is resolved. You’ve had 3 years, and this isn’t hard to implement - I’m a software engineer - I know how this stuff works. Please fix this.

Developer Response ,

Thanks again for your feedback! We are very sorry that you feel that way. Currently there are no plans to implement any changes when in comes to the bottle size in the near future. We are sorry that we cannot be of more help in this case.

Deekajane ,

Great app that’s sure to get even better

Ive been using Lifesum for a couple months now. Honestly I don’t use it everyday (I don’t track on weekends) but I love it! I love the look of it and the fun and encouraging tone. Love being able to see my macros front and center and seeing how my meal is looking on carbs, fat and protein. Two edits: as a previous review stated, notifications could use some work. Don’t need to weigh myself every single day, and also don’t need notifications for things I’ve already done (like log breakfast, etc.). Also get a note at 6 asking how my dinner was and I don’t eat til about 7:30 bc of my commute (this notification reminds me how much I hate it!! lol).


Also, I’m a vegetarian, so I got the app to track my protein intake. So wish there were more usable vegetarian recipes (creamy avocado pasta might be delicious but... where the protein yo?), and that vegetarian was just straight up just one of the diet plans. For the record, I use the Simple Dieting setting and have not lost any weight (maybe it’s that not tracking on weekends thing... 🤔). Anyway, overall I am super happy with Lifesum and love the app 👌🏼👌🏼👌🏼

Developer Response ,

Thank you very much for your feedback!


You can edit notifications under Settings/Notification Settings

drahonslaya ,

New user- Edited

I just started using this app, trying to really kick off my dieting. I like organization when I diet and i just wish you could more closely edit your planner from day to day. How it is set up now- you have to scroll through all of the days and once you finish one day you have to scroll alllllll the way back down to the next day. Also, not sure if it’s just a diet they are trying to promote, but no matter what answers I choose when taking the quiz I always get the Keto Burn. I don’t necessarily have a problem with this diet, I just would like to see what other diets I could choose from that would also be recommended. If I am just overlooking how to do this please let me know! Other than these two things I am very impressed with the app and how affordable it is!


I have decided to edit my review because after using the app for a couple weeks now I am no longer able to edit my “planner” or my “shopping cart” which is really disappointing because those were the biggest reasons for choosing this dieting app compared to others. I am a working student so I need the organization but I guess with the most recent update they decided to get rid of those features that I loved so much. I am going to cancel my subscription and attempt to get a refund. Back to traditional dieting I go. :(

Developer Response ,

Thank you for rating our app - we truly appreciate your feedback! You can select any plan you want to follow, as well as the Classic plan in which you can customise your calorie allowance and macros. Good luck with reaching your goal!

MarinnaSmith ,

Good - Needs To Be More Regulated

The interface of this app is great, there is little I would change about its functionality. I’ve been using it since late December and recently switched to premium a couple weeks ago. While I don’t regret going premium because of all the additional features, this app is far from perfect. My main complaint is that the entries could stand to be more consistently regulated across the board. Often times I’ll see multiple entries for the same product, all different from one another, yet still all somehow verified by Lifesum with the blue tick. Sometimes the difference in nutrition info between these listings has to do with how the person entered in the serving size, but other times all the nutritional information is out of whack on two or more listings of what is allegedly the same product. This kind of negates the convenience of being able to just quickly search up a food and add it to your diary. I end up adding most of my food manually in order to be sure my entry is accurate. Even when I scan barcodes, I double check the entered nutritional info with the info on the label. All in all, unless this changes and the info on the app becomes more reliable, I’ll probably try another similar app when my membership is up, maybe MyFitnessPal.

Developer Response ,

Thank you for your review. We are sorry to hear that you have had these issues with our database.


The good news is: we will be working on the food database during the next months so the quality will definitely be improved.


Thank you very much for your patience!

Joe DiPasquale ,

Beautiful App and Great Plans with room to grow

This app is absolutely beautiful. If a smooth flow and easy navigation is important to you this might be a great place to start in your search for the perfect dieting app. In addition to the look and feel it also has some great content. My wife and I both tried the Paleo Diet for the first time in our lives. We loved the diet and everything it had to offer. We also both experienced incredible results in both energy and weight loss.


The opportunity we found is after finishing the 21 day plan we would like to take a rest from a specific lifestyle diet and would like to just eat clean. We were excited to jump into classic dieting while browsing the easy to make recipes shared in the app. Unfortunately as of right now there is no way to create a grocery list and plan meals for your days unless you are in a specific diet from what we are seeing. This is a huge miss especially when we both paid for the premium service. Additionally we’d love to be able to link our accounts so we can be in sync between our grocery list, and what meals we have planned out for the day.


All in all it’s a good app with room for improvement to become a great app.

Developer Response ,

Thank you very much for your review! We will inform the responsible team regarding your feedback. This is definitely valid points. We will be continuously working on more features so hopefully we will be able to soon improve your experience.

CSnotLewis ,

Awful navigation, terrible tracker

This hets 2 stars instead of 1 because i do actually use it to track, mostly because there’s little better out there. But the rest of the app is total garbage. It is inaccurate and poorly sourced, confusing to navigate if you want to change your plan, and the nutritional meals are extremely confusing. First, it only allows you to choose one dietary choice. For example, i try and eat a low carb diet but i ALSO want to keep that diet by eating clean and whole foods. But i have to choose one or the other. I am a pescatarian, and for some reason I still get recipes that suggest chicken or other meat. Also the “nutritional tracker” is literally never happy—you could have the healthiest meal and it will say you are nutritionally off track because you didn’t hit *exactly* the nutritional intake it demands to the exact gram. If you have baked salmon, an extremely healthy food with lean protein and omega 3’s it says the meal is “too high in fat,” the same as if you had pizza. It doesn’t differentiate between good fats and bad. There’s no pleasing the nutritional tracker. It is annoying to search for recipes, and it seems like just a way for celebrity fitness influencers to make even more money when this could be an actual social app for real users to share recipes, exercises, and fitness data. What a waste.

Developer Response ,

We are very sorry to hear that you feel that way! We will make sure your feedback reaches the responsible teams. Please feel free to contact us directly at contact@lifesum.com for assistance, or if you have further questions. Thank you!

Mijuto82 ,

Keep Improving This App

I use a few apps for recipes already. Those apps all include nutrition values and labels. It would be nice if I could import/share those into lifesum without having to manually enter everything one at a time. A few of them have options to add those values to Apple health directly from the app. Lifesum writes data to health, but does not read. I think it would almost be better to separate functions out to apps. Have food apps handle entering / removing data into health and then have trackers reading and analyzing what you just ate so you can make informed decisions. I’d rather have two clean apps rather than one bloated app. I would imagine narrowing the scope would take out a lot of the overhead needed to maintain and update the app, thus making it even more clean and user friendly. Anyways, this is just my observation after using lots of food tracking apps. The interface may be different but functionally they are all kinda doing the same thing. I would also like to see more support for the Apple Watch when it comes to simple things like adding water and quick calories. The front end of this app is really beautifully done. If the back end was doing something unique then I could see myself paying for this app.

Developer Response ,

Thank you very much for taking the time to share your thoughts on our app - it is very appreciated and your feedback has been forwarded to the team! Feel free to send us your registered email through contact@lifesum.com for a free trial, in case you interested in trying our Premium version with no strings attached!

Mags1313 ,

False Advertising & Poor Diet Poor Diet Entry Choices

Images displayed on Apple Apps fail to reflect the reality of the images and options offered in the app after purchasing premium version in all sections. For example I purchased the premium version yet was NEVER offered choices between diet plans as the first image on advertised app provided. I was never offered Keri, sugar free or other types of diet options as advertised. I was only offered choices of goals for weight

Loss, weight gain or maintained weight. Hence, this is false advertising of the premium app I bought.


Also, the food entry choices are unrealistic and useless in the premium app. For example, if trying to enter chicken broth, a taco, anything, one may not adjust the quality, size, amount ever. Hence the diet tracking is false and their is no option for example to enter 8 ounces more of chicken broth or a second taco. And most of the items are by brand name. Hence, the food info entered is rarely accurate given one cannot adjust the quality or size. Sad given the app is advertised doing things it actually does not offer. The high rating must be from employees family and friends. I feel like the 6 month membership with theft and I. Violation of CA law prohibiting false representations from businesses, also a misdemeanor offense u see CA law.

Developer Response ,

Hi there, thank you for your review. We are very sorry to hear that you feel this way. When you sign up you get to choose your goal, food preferences and allergies, from that the app will show you suitable diets and meal plans. In order to see all plans, please go to settings and choose no food preferences. You can also see all settings required for each plan here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?l=en&p=all&s=diets-meal-plans&f=overview-of-all-diets-meal-plans-in-the-app


Regarding changing the food entries, you are able to change the serving size when tracking your meal or food item. Recipes you can choose the serving you wish to track, unfortunately it is not possible to edit Lifesum recipes, however you can create your own recipes under Favourites(marked as a hear under the Profile tab).


If you need any further assistance please feel free to reach out to us directly at contact@lifesum.com and our support team will assist you. Thank you.

Annoyed bride ,

Easy to use but not enough info

Fun and easy to use with a lot of foods in their database. Sadly it really does not provide enough nutritional information and goes against a lot of info I’ve gotten from

Nutritionists. Also it is saying that I need fewer carbs and more protein but then doesn’t actually provide protein heavy/low carb recipes when I search for them. The “meal plan” doesn’t actually give you a plan just slightly tweaks the macros based on your “test”. It isn’t actually suggesting foods at all. It doesn’t show anything about vitamins and minerals. It treats all carbs equally regardless of where they are coming from. Every nutritionist I’ve ever spoken with has also said that most veggies are practically unlimited. Today I ate almost entirely vegetables, lean protein and some watermelon and according to the app I had an unhealthy day because of my carb intake.

I also think the meals are way too calorie heavy. Every nutritionist I’ve ever spoken with has said that there should be at least two snacks per day, more if you work out a lot. This app just adds calories to meals instead of offering additional snacks. I believe it helps people lose weight and definitely makes you more aware of what you are putting in your body, but this app does not guide you to a healthy and well balanced diet.

Developer Response ,

Thank you for sharing your thoughts on our app - it's very appreciated! Our meal plans offer a full daily menu for 21 days, recipes included. You can find out more here: https://bit.ly/2WZ3Dsm. The Snack category is there for you to track all snacks throughout the day; it doesn't mean that you can have only one entry. We just provide you with a suggestive snack calorie allowance. Regarding food rating, please find out more here: https://bit.ly/2U04Pex - it depends on several factors. Please, feel free to send us your concerns in more detail through contact@lifesum.com if you wish to have a personal approach to them. Thank you in advance!

milkytrades666 ,

App is just ok.

This app is ok for tracking. However, when you go to enter the food choices several different versions of that food pop up all with caloric differences for the same food. I weigh my foods, & I see different caloric amounts for the weights of the same food. For example, Red grapefruit will have a few different choices to select from but no matter the ounces, the calories will slightly differ 30-50 cals. I don’t understand this & it can be very frustrating. & makes me feel as though my efforts are not always accurate & ultimately a wasteful purchase. The app has a nice design but could be better. Another feature that is annoying is if you want to review past food logs, & u leave the app open & go to do something else on your phone if you click back to the app it will reset to you viewing the food log of the current day. Which if you had to scroll back 8 days, you’d have to scroll back 8 days again even if you just go to do something else even though the app is open which again is annoying & there should be a better way to compare past to future logs. The app does have nice recipes thought too. Im not sure I’ll be renewing it, I might look for another food log app before my subscription is up.

Developer Response ,

Thank you very much for your feedback! Please feel free to leave suggestions for improvement on UserVoice: https://lifesum.uservoice.com - out team is regularly browsing through the information there to make sure we are aware about the different demands.


cjdell ,

Beautiful but needs work

I got this app after seeing several ads for it in my Facebook feed. I like that it offers many different plans and gives you instant feedback on the quality of food you are eating, but many of the features advertised do not work properly. For example, I chose the three week weight loss plan. It generated recipes and a shopping list, which I thought was cool. But it does not let you add the recipes directly to your food diary -- clicking on the recipe did not do anything and I had to enter each ingredient manually, even though I followed the recipe exactly. This seems like a waste of time and a pretty big thing to overlook. Searching the recipe database for the recipe did not work either, as they are organized by tags and not by title or ingredient, making it even harder to find what you're looking for. I had to delete and reinstall the app to even get the water tracker to show up. There is also no way to manually sync the app with Fitbit; it just kind of does it when it wants to, which I also see as a major flaw. It's a beautiful app, but very clunky and full of dead ends. I paid for premium and at this point I wish I hadn't.

Developer Response ,

Thank you very much for your feedback! The idea behind the 3 weeks weight loss is that the user just has to track by clicking on the meal and not think about calorie counting. That's why the calories are not mirrored in the Diary. But it seems that we have to make that clearer so thank you for your feedback. The trackers do not show in the plan as well but will appear again as soon as you finish the 3 weeks weight loss.


Concerning Fitbit: please contact us directly at contact@lifesum.com with more details so we can investigate. Thank you very much!

NicknameCapone ,

Will Not Sync with Apple Health App

I really like this app a lot. It’s very nice looking and motivating. I have been a paid subscriber for about 4 years now but am thinking that I might not be renewing this year. I’m not sure if the problem is with the Lifesum app or the Apple Health app, but the nutrition data will just not sync properly from Lifesum to the Health app. I am using the Health app to aggregate all of my health data which syncs properly from my sleep app, glucose app, exercise apps, etc., but not my diet/nutrition app which I consider to be essential for getting a complete health picture. I contacted the developer about this issue but was just told that they were working on it and informed as to how to get a refund and cancel my subscription. That was definitely not the answer I was looking for but may just take them up on it. What I really wanted to hear was a timeframe for getting this right. What I got from the response was that it wasn’t really a priority for them. I would like to know whether it is or not because if it is and they are expecting a breakthrough in the near future I would definitely stick with the app.

Developer Response ,

Users are currently experiencing issues with the data sync between Health and Lifesum. That problem is related to operating systems older than 11.4. on your iPhone.


Please make sure to update your OS to version 11.4. and check if you are still experiencing any problems. You find more details about the version under Settings > General > Software Update or on https://support.apple.com/en-us/HT208067#114.


If that should be the case, please contact us with more details and screenshots at contact@lifesum.com


If you have been offered a refund that means that the support wanted to give you all possible options for the time being as we have not been able to solve the issue itself yet. We are very sorry for the waiting time!

Staerskye ,

Pretty, but all the features require premium upgrade

So far I like the layout and the user friendly nature of this app. It’s easy to use and it has a nice aesthetic. The versatility of this app separates it from other fitness apps.


However I wish it was more clear on which features come with the free version and which features are premium. I understand that the developer is trying to encourage people to upgrade (the price seems reasonable) but I’ve realized that almost all of the features listed in the description are premium features. I wish I had been told upfront what I can do in the free version rather than having a popup telling me I’ve encountered a premium feature as I’m touring the app.


As many of the highlights of the app are premium features (barcode scanning, almost all the diet plans, the custom recipes, etc) the app does nothing beyond track calories in its free version and I have no way of knowing if the extra features are worth the money (and reading some of the reviews convince me that the extra features don’t run as well as I would like for a paid service). I’ll stick to my fitness pal.

Developer Response ,

Please find more information about Premium here:


https://lifesum.com/premium/

Evilmititis ,

My perfect health app!

So far I have been using this app for about two weeks, and it’s actually very impressive. I am coming from Samsung Health, which has helped me a lot over the past year and a half. However, after comparing the two, this app has so much more versatility and it’s very acute regardless of which diet you choose. I decided that I was going to go with the diet plan Clean Eating, and in doing so realized how off course my diet was. More specifically, my sugar addiction problem. I have been working on improving my cooking and reducing my sugar consumption so that I can live a much healthier life. With everything that is offered, I definitely believe that this app is worth paying for.

The area I feel needs improving is relatively insignificant, but when you try to tap the back button the space that you’re supposed to tap is actually slightly beneath where it shows on the UI. I would like to see that fixed, but aside from that everything is awesome! I still haven’t explored the whole thing yet, but for what I have it works very well for me.

Developer Response ,

Thank you very much for your positive feedback!


Could you please be so kind and contact support at contact@lifesum.com with a screenshot so we can fix the issue you are mentioning? Thank you very much!

tgk2669 ,

The only health app I’ve stuck with

I’ve tried lots of different apps to help me along my fitness journey and this is the only app I have been able and have wanted to stick with. It’s awesome when you track your food and are able to see a rating beside what you’ve had. Also, it’s very easy to track your exercise. As of recently, I have purchased an Apple Watch and it makes it even easier because it just takes the activity information from my watch and coverts it into the app. There is also a cool weight tracker you can use to count towards your weight goals. Tracking water intake is also nice and the app even gives you tips and encouraging words to reach your water, calories per meal, and exercise goals. I thought every app like this was the same and they all seemed so hard to figure out. Lifesum is short, sweet, and simple and I give the creators and developers of this app major props because usually I get bored within this category of apps, but this one has kept me focused and excited to use it. Thank you, Lifesum!

Developer Response ,

We were extremely pleased while going through your review and we thank you very much for taking the time to share your positive thoughts on our app! All the best with reaching your goal! :-)

jilshs ,

Not Great

I bought the premium version because I thought it would be friendlier and more helpful than apps like myfitnesspal. Its not very smart, it doesn’t have a lot of foods in its database, and the recipes provided are few and not impressive. There’s no way to find easy meals, it seems to be time consuming and not super appetizing. For example, a suggested recipe to me was a tomato and buttermilk shake?? While that might not be hard to make, it sounds disgusting. Most of these recipes seem to be more about looks and “instagram” quality than nutrition and simplicity, which is what most people loom to food trackers for. In the app’s attempt to be more millenial-geared and well-rounded, they made a complicated app with a few flashy features (choosing your type of diet, taking a picture of your food to log it-which didn’t work when I tried-, and recipes-which have limited options and seem complicated). I wish they offered a trial of the premium but I understand why they don’t because I definitely wouldn’t have bought premium if I knew that not much would change, and the additional features are less than satisfactory. I absolutely regret purchasing this.

Developer Response ,

Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

MCinATX ,

Great for tracking calories. Overall discouraging.

I read so many reviews to find an app to help me keep track of my food intake when I restarted the 5-2 Intermittent Fasting plan. This app does that, but overall is really discouraging and unrealistic. In 7 days of tracking, I have not had ONE meal that was not labeled “imbalanced” on this app. I’m either too high on protein or too high I’m carbs or too high on sugar (ANY meal that includes fruit) and frankly I am already sick of all their frown face icons and impossible standards. Today is my 500 calorie day — just finished dinner of a piece of broiled tilapia and a cup of broccoli with a tiny bit of garlic sauce. Too high in protein and not enough carbs! For goodness sake, I’m limited to 500 calories! Almost all of my breakfasts have “not enough protein”, yet I looked through all their breakfast recipes and NONE of the low calorie recipes have the amount of protein they recommend. Last week on my fast day it said I was too low in protein so I ate a hard boiled egg as my snack — and it said it was too much fat. There are no suggestions about alternatives that would be a better choice. I fear this app has the propensity to lead to disordered eating and obsessing. Very disappointed and I regret buying a six month membership that is not refundable.

Developer Response ,

Hi there, thank you so much for your feedback, we much appreciate you sharing it. We are sorry to hear you feel this way. Since we do not have your email address please feel free to email us directly at contact@lifesum.com for further assistance. Thank you!

Cthftjjyfgjfjyf ,

Changed my life

This app is so great! I have lost 10 pounds with it so far and I’ve only been using it for a little over a month! I don’t have the premium plan so you can lose weight on it without having to pay for it which is amazing! I will continue to use this app until I reach my goal weight and I truly believe I can do that using This app. I highly recommend this to anyone who wants to lose weight while still feeling in control with the classic weight loss plan.


Update 8/8/19: I’ve officially gotten to my goal of losing 40 pounds!!! This app is truly amazing, from being aesthetically pleasing to actually working this is an all around great way to track your meals and exercise. I have tried many other methods of weight loss and none of them worked for me, until I found lifesum. This app can change your life in the best way possible, if you let it. You have to be consistent and work hard but you can get there, and I truly believe anyone can effectively lose weight with this app.

Developer Response ,

Boom! Congratulations! You can be very proud of yourself! :)

Nurse230 ,

Many errors in the food database

This has a beautiful Interface, super easy to use. However I really have many issues with their nutritional content, so if you’re needing this for something like diabetes where you’re doing insulin to carb ratio’s, or specific dietary needs gastroparesis, reduced fat things, I don’t think I would recommend it. There are many times where I will scan an item in and what presents on the screen is not what is on the label it’s really strange. There are other things were a number of carbs the serving size whatever or just incorrect. Not just of labeled items but regular things like banana whatever. Anyway it doesn’t work all that well when you don’t have exactly the serving size and even then a lot of the time it’s just not right. If you don’t need that level of detail it’s very easy to use and adds everything up for the day for the meal. They only offer one snack per day so if you have three small meals three small snacks, you just have to lump all your snacks into one snack. So if you’re looking at your finger across the day it’s a little in accurate. If it were only that I would recommend it, but there are too many other issues for me

Developer Response ,

Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users have helped by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.


We will put a lot of focus on work on the food database.


In order to be 100% sure about the correctness of items when you have a health background that requires a 100% correctness we recommend to create own items under Favorites and track from there.


Thank you very much for your feedback! That is very much appreciated.


Robert S Price ,

Needs an update!

I have used this app for about a year. It has helped me lose 52 pounds. The app works, so it gets 5 stars for working. However, I just upgraded my phone to an iPhone 12 Pro Max. I am finding several issues when going into certain screens where the text at the bottom if the screen is “running off” the screen, and I am unable to get out of certain screens because the “X” that you press to close the screen is in the upper left hand corner and it is partially off of the screen and you are unable to push it (the iPhone 12 Pro Max screen is .2” larger, so an update is needed.).


There is also an issue when you go to create your own food/drink. I tried to add cappuccino and when you are adding a new food or drink you also need to add the serving size. My choices are grams or milliliters (both metric), although my preferences are set to imperial. It’s a minor issue, but they seem to be popping up in multiple places.


This app has been great, however when I am paying for the premium subscription ($49 year) and my wife is as well, we expect the app to be up to date.

Developer Response ,

Hi Robert, thank you for your feedback. We are happy to hear you find the app helpful! Of course, we are very sorry to hear about the issues you are experiencing. We have sent your feedback to the teams in charge for their knowledge, and if possible it would be very helpful if you could send more details to contact@lifesum.com, such as: Lifesum version, OS version and screen shots describing the problem. Thank you so much and again, apologies for the inconvenience.

Ohmyjeasuus ,

I’m FINALLY making progress with my weight loss

I really like this app, it might sound silly but I think part of why it really works for me is how good the app looks, and it’s much simpler (in my opinion) than my fitness pal. I’ve read that the database isn’t as big as MFP but I haven’t run into any problems with being able to track my food or scan barcodes. When I first started using the app I lost 8 pounds in the first few weeks, so I’m finally under 160lbs! I haven’t been very consistent recently but I’ve just picked it back up again tracking calories and staying under my daily goal. I also love how simple it is to track macros. Overall, I’ve been wanting to lose weight for YEARS and stop gaining 10lbs/year on average and this is the FIRST tool I’ve found that has actually helped me make progress. Only negative I have is the meals on the different plans can’t be changed so I can’t really do them because I’m allergic to shellfish (I could probably just substitute though LOL)

Developer Response ,

Thanks a bunch for your feedback! Congratulations! :)


You have the option to add your allergy under Settings/Food Preferences or as you say, you can easily replace fish with another source.

shelbyfayy ,

Very Good, But Could Be Better

I’ve been using this app for a few weeks now, and have to say, the features this app sets out to do, it does very well. The recipes are great, being able to track your meals/diet/and even overall health is very impressive. The only place I would suggest change is, like many have said, the notifications. Unlike most of the other “suggestive criticisms,” though, my chief complaint/wish is that there are never any “night shift mode” capabilities in health tracking. Many of us in healthcare like me and hundreds of other careers have had to switch their lives nocturnal. 24-hour gyms and grocery stores have helped, but there is still so much room for improvement! If there were just a way to tell the apps to switch from breakfast/lunch/dinner at 8-ish, 12-ish, and 6-ish to those equivalents during the night! Or for activity and sleep to be better tracked at the opposite “normal” time! Granted this isn’t something Lifesum offers at all, but this is such a missed opportunity from health apps!

Developer Response ,

Many thanks for your review and feedback on Lifesum! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

shaetoday ,

Needs improvement

I think overall it’s a good app. I can’t afford the premium features so I basically have to ignore the day ratings. You can’t customize the macro goals unless you have premium and mine are different from the ones they set for me. The one thing that really irks me is their meal rating system. It doesn’t teach indulgence in moderation, which I think is key to maintaining a healthy diet, and it doesn’t make a whole lot of sense. If you eat one sweet thing it ruins your entire meal rating. For example: I had scrambled eggs and protein powder in coffee this morning — it gave both of those an excellent rating on their own, but didn’t give the meal as a whole a good rating because I hadn’t consumed enough calories. Then I had half a serving of honey vanilla Greek yogurt and it gave it a :| rating, which then ruined my whole meal rating. And you can get an explanation for why things are rated that way unless you pay for premium. I try to get good ratings all day so it really bugs me when I get a bad one. I’m starting to just not take them seriously.

Developer Response ,

Thank you for your review - we appreciate your feedback and it will be shared with the team in charge, for future reference. Good luck with reaching your goal!

DesiraeC_6 ,

Just What I Needed

I’ve been struggling to hold myself accountable when it comes to eating healthy and exercising ever since I gave birth to my daughter last summer, but this app makes it possible to keep track of my calories, fat, protein and sugar intake on any given day, and keep track of my workouts and it has made a difference! The first 10 days of using it, I mostly focused on eating healthy and staying under my daily intake. I lost two pounds and have since incorporated working out in the past week and have lost an additional 1.5 pounds plus 1.25” off of my waist. My pants are beginning to get a little looser and my face is noticeably thinner as well. I’ve been using this app since May 17th and I am happy with my progress so far. I gave the app four stars, however, because I’m paying $21 for three months but the add-ons don’t seem worth the money. I’m grateful for them but they are things so could have figured out with a quick google search. There are also not a whole lot of vegetarian recipes and many of them are not the healthiest.

Developer Response ,

Thank you very much for your review and for sharing your thoughts on our app! We are happy to hear that Lifesum is helping you towards a healthier lifestyle! Can you please send us screenshots showing the recipes in question through contact@lifesum.com so we can take a look at what you consider to not be the healthiest option? Thank you very much in advance!

AKGWL ,

Review and Comparison

I’ve compared this to other top food logging and calorie counter apps over the last three weeks and believe this one to have the best interface and work best with my needs and goals. It works to keep me accountable and mindful of my choices without restricting anything. I like that it connects to my Apple devices and adjusts my available calories based on exercise (the more I exercise, the more I can’t eat)! That feature has been very helpful. The scan tool works mostly well but there have been several items not yet in their database. There is an option to help grow that if you take the time to enter in all the nutritional info on a package. The most difficult thing with this (and all the food logging apps) is entering in homemade food, e.g. the chicken noodle soup I made last Sunday... other than that, I give it 5 stars and will continue to use it. It’s already had an impact on my lifestyle (and I’ve lost several pounds)!

Developer Response ,

We love to hear about your success with Lifesum! Keep it up!

MrAlexM9 ,

Interface Design and Glitches Hamper Experience

I love this app and it’s helped me get into the habit of tracking my meals, but every once in a while a poor design choice or glitch really hampers the experience.


For instance: creating a food, meal, or recipe pulls up a menu from the bottom of the screen that can be closed by swiping down at any point in the multi-menu process, which erases all work in creating the food/meal/recipe. I’ve had the re-do data entry for items multiple times due to my instinct to swipe down to get rid of the keyboard, which could be easily solved by a simple “are you sure you want to delete your progress?” dialogue.


A glitch I encounter often is the date of a meal I’m entering items into switching to the current date. Know what you’re having for dinner tomorrow, or want to back-log items you didn’t have time for yesterday? You may suddenly, unknowingly be entering items into today’s log. Paired with the inability to move items between dates and meals (which would be an excellent feature), this can be a real pain and result in a lot of re-doing.

Developer Response ,

Thank you so much for taking the time to leave your review and feedback, we much appreciate it and sent it through to the teams in charge for their knowledge.


Please feel free to send us more details and screenshots/videos describing the issues you are experiencing, here: https://lifesum.com/deep/settings?page=support - Thank you!

EmeraldHayez ,

Totally Inaccurate

Lifesum is beautiful and fun. But none of that matters because all the entries are inaccurate or straight up wrong. If I’m going to have the ease of using a barcode, why do I have to put in more work? If you want to be able to accurately measure and count calories, you should use grams. When I use grams on anything, the measurements are totally inaccurate. They’ll make something that should be 200 calories look like 12,000 calories. Or something that should be 600 calories will come out to 3 calories, all because of inaccurate measurements on this app. Even the “verified” entries are wrong. Sometimes I’ll Enter a meal and the calories won’t show up until I fully close the app and reopen. Today I tried to search for an item from McDonald’s, and all the entries were the meal without the biscuit. And even those entries didn’t match! I’ve tried to continue to use the app because I was conned in to paying for a full year. (NOTE: when it says $3/month it’s actually going to charge you for a whole year at one time.) Not worth it. I’ll take my losses and use an app that’s accurate and that doesn’t make me angry because everything is hard to track and everything is just plan WRONG.

Developer Response ,

Thank you for your feedback and sorry to hear that you are not satisfied with our app. The reason we show the monthly cost, is for our users to see the difference in price from subscribing yearly and monthly. A monthly subscription is also available. We show you the total price before you pay. We are sorry if this wasn't clear enough. Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites.

Khaysanti ,

Beautifully Designed But Needs More

I’ve search the App Store for so many calorie counting and exercise tracking apps and Lifesum has made the biggest impact for me. The app design is visually appealing and really fun to use, which is important because calorie counting is not fun. This app makes it easy to ensure that you are meeting your goals.


But I wish there were a few more features Lifesum had that other apps already include. These would include setting your own calorie/macro nutrient goals instead of having to choose a specific meal plan that might not be exactly what you need. The other feature would be to add exercises to the Exercise List, similarly to My Fitness Pal. There is not even an option to select Weight Lifting as an exercise. All you would need to do is add the weight you’re lifting and exercise type and BOOM it would calculate how many calories you burned.


Those two features would easily make Lifesum surpass any other competition! Once those features are added I will gladly change my rating to 5 stars!

Developer Response ,

Hi there, thank you so much for your feedback! Glad you like our app! :)


We do offer a variety of different diets, that are guide lines rather than the pre decided meal plans. You can change your calories/day in the app settings, as well as individual macronutrients.


Regarding the exercise, please note that you can add your own exercise under favourites if the exercise you are looking for is not already in the Lifesum exercise list. Please find more information on how to add you exercise here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?l=en&s=food-exercise-tracking&f=favorites---what-is-it-and-how-does-it-work---ios&p=all. Thank you!


theorbofaldur ,

Good for weight loss, hard for weight gain.

Overall a very good app. I like how you can add foods easily (barcode scan, from your previous data entries) and how it seems to have a wide scope of entries.


However, it seems like their food ratings (good versus bad) are specifically geared towards weight loss. I am trying to gain weight by tracking my calories and they do a good job with aspects like: counting macros, accounting for various types of exercises I do, etc. One trend I am noticing is that all of the low-calorie, high volume food have the “very happy” face (signifying the best food to eat, for example celery) and the high-calorie, low volume food have the “😐” face (signifying the worst food to eat, for example a go-go applesauce). Granted, I don’t pay for their “food insight” service, but I find it hard to believe that a hot pocket is nutritionally equivalent to a fruit smoothie. It’s just my opinion, but I think it just needs a little tweak to be better for us weight-gainers. Overall a good app and worth the download. Thanks for coming to my TED talk.

Developer Response ,

Thank you very much for your feedback! We will make sure that your views on our food rating system reach the responsible teams.

Gøats ,

Fix your app!

I love this app. However, I am not sure what is going on with it right now. The calories & names are all messed up & it’s very discouraging to see that a cup of Oat blenders w/ Honey cereal are supposedly ‘956 calories’, and that a Danamal is 10+ calories than it actually is. I shouldn’t have to find the exact calorie amount by doing math. The entire point of your app is as an easy way to track your diet, weight, progress, etc. What’s the point if you can’t even properly add up the total calorie intake??

Fix your app.

edit:

(I have been reporting incorrect calories & names, and the app is incorrectly adding up my calories per meal. I set my intake to 1,400 but it says I can eat: 747 calories for snack,

546 calories for my dinner, 560 for my lunch, and 402 calories for my breakfast. This makes absolutely no sense. The calories add would add up to 2,255 if I ate up to all of the ‘recommended’ amounts while I actually ate 893/1,400 for that day. It doesn’t make sense. The calories I actually ate shows the correct amount (893), while the individual meals add up to an amount higher than my average intake????)

Developer Response ,

We deeply apologize for the issue you are experiencing. Please contact us with details, step description and screenshots directly through the app under Settings/Support > click on the contact option in one of the FAQ articles - so we can start investigating your issue. Thank you!

hmtz333 ,

The best tracking app out there

I’ve tried loose it and my fitness pal. I went ahead and went premium for this one so I can see grams of protein. Like the other apps, data for food isn’t 100% accurate but it’s good enough. Also like other apps, with premium you can see grams of protein, carbs, etc; but if you want to see vitamins and minerals you’re out of luck. This is the cleanest, most elegant of the tracking apps out there m. I appreciate it.


The diet plans are ok, but the protein amounts are cray. My dr told me protein for me could range between 20 something and 70 g per day. I’ve tried different diet plans in this app and they all tell me I should have 30-45g of protein per meal - basically twice what my dr directed me to eat and the equivalent of 1/4-1/3lb of beef at every meal. I am not a body builder and that’s a lot of protein for me!!!! The meal ratings are a cute idea, but I never eat 45g of protein per meal so I always get messages that I’m off track. It’s a little demotivational. However this is still the best diet app out there.

Developer Response ,

Thank you very much for your positive feedback! This is very much appreciated :)

Mmmazingmary ,

Life changing

I am the master of fitness apps. Weight watchers? Sure. Sparks people? Ok. Fitness pal? Yep. Log it (can’t remember name but thinks that’s right) yeppers...


This app BLOWS THEM ALL AWAY. I have NEVER paid for a premium version of one of the freebie apps (except WW... duh!) but this all changed with this app. It works absolutely beautiful with my new Apple Watch 4... like beautifully! Shows all the carbs, calories, all that fun jazz I’ve eaten that day. But the PLANS! Ive been on keto recently and losing weight just fine but when I saw this had an easy, moderate, and hard keto plans... I was like... ok take my money! And low and behold I was over calculating how many carbs I could have for my small stature. So I probably will lose weight even faster with this app! Plus it has tons of recipes..


Just download app. Free version is good. Premium plans are bamf. I paid 20 a month for WW for years, and this breaks down to 44 a year for specialized diet plans...Girlllll treat yo self

Developer Response ,

<3

rasperella ,

Beautiful app but lots of problems.

PROS: beautiful layout, visually pleasing, able to choose meal plans, track intermittent fasting within app, easy to locate information, good tips, food and day ratings.


CONS: Fitbit syncing leaves something to be desired, calorie transfer from Fitbit looks inaccurate, unable to type custom serving labels (i.e. slices of pizza) which makes it nearly impossible to tell what a serving actually is or track it accurately, unable to choose custom water bottle sizes and sizes available aren’t standard 8, 16, etc., can’t add more than one snack time, developers don’t seem concerned with user feedback or to improve app.


***There are not enough pros to outweigh the cons. It can be as pretty as you like but if it doesn’t function like users need it to or be up to snuff with competitors then eventually people are going to stop using. If I am paying for an app, I expect it to be better than a free app but it just isn’t. Unless there are drastic improvements, I will not be continuing a subscription. Really unfortunate that you can’t get a refund because I’m actually going to stop using it ASAP.

Developer Response ,

Thank you very much for your feedback! We deeply apologise for your experience!


The team is currently planning how to improve many of these features during this year so we really hope you will give us another chance in the future.


A refund is always possible within 14 days after the purchase. Please contact customer service at contact@lifesum.com and they will help you processing it.

IT has Crystal ,

It’s a good app, but there’s issues.

I really do like this app. Its colorful, positive, and helpful in tracking calories. However, if there is one thing that really ruins my experience, it’s that you cannot view the nutritional values. It is illegal for packaging companies to withhold nutritional facts, and chain restaurants have to offer nutritional values for their food as well in order to “help Americans be healthy”. So why is an app, specifically designed for dieting withholding that information unless you pay for it? I think this is actually quite unjust. Yes, they do display protein, carbs, and fat, however the rest is blocked. The second problem with this app is that there is limited choices for entries. What I mean, is that if you try to log an exercise, there are many that are not included so you must guess on the amount of calories you burned. Additionally, many of the food values and/or portions are incorrect, and many foods are still not on there.

But all in all, it’s a pretty good app, I will say that.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

philament23 ,

Fantastic

This might be the first time I’ve ever written an app review but this app is amazing. As long as you’re diligent with inputting the food you eat, it keeps track of everything for you. Calories, protein, carbs, fat, etc. It tailors all of it to the specific diet you choose and how much weight (if any) you want to lose, based on your height, weight, and timeframe. Beyond that, it gives you recipes, weekly ratings (in premium version, but the free version is well worth the download too) on how balanced and healthy your diet is, what you can improve on, and even gives you additional trackers for the areas you’re working on. You get fun smiley faces to denote how healthy your food choices are. All in a wonderfully designed and eye pleasing package. They even include stickers too! I’ve already lost weight and feel better and I can sleep better at night being more aware of exactly what I’m eating. Can’t recommend this app enough. It’s changing my life!

SummyBug ,

Great App, Could use some added features

I love this app and have been using it to track my food for a long time. I just wish there where better ways to add in my workouts? I feel like there’s not a lot of customization there and the list of workouts to choose from is very odd. I also feel like theres some issues with entering food, I can’t always find what I’m looking for and very often the things I eat don’t have ratings. I’m vegetarian and sometimes I feel that this app doesn’t understand that someone who is a vegetarian or vegan needs different things or nutrients than someone who eats meat. I also feel like the grading/motivation part of this app could use help. As someone who has struggled with eating disorders, the grading can make me feel bad about my eating choices. Other than those things, I think this app is probably the best among its competitors and it actually gives me insight on the food I’m putting into my body. It’s also very visually appealing and organized.

Developer Response ,

Thank you so much for your feedback, we really appreciate it and have forwarded it to the responsible teams! If you have further suggestions please feel free to email us at contact@lifesum.com. Thank you!

shayleebby ,

Cool app but needs more user unique features

Let me start off by saying, I really like this app in terms of calorie counting wise. I just need the app to stay consistent and update food options in real time. I love the barcode feature because I can keep track, step by step when I’m making my own meals. However, when I’m eating out, I would like the app to be ready to know and look up what I’m eating. It just makes it a little easier for the user to get an exact match to food while eating out. The other thing is workouts and calories burned. I wish the app would let you track workout videos and burned calories through trackers rather then estimating. It would be a really cool idea to insert a direct link to the video you did, so you can keep track of your fav workouts and closely monitor your progress with said workouts all in one app. Correct me if I’m wrong in thinking this way. Other than those issues I mentioned, it’s a pretty cool simple, app to get dieting on track!!

Developer Response ,

Thank you for your feedback! Our developers are collecting all feedback here http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top3 - we really appreciate all ideas and suggestions for improvement!

EPowell2013 ,

Mixed feelings

So overall I like the app, and considered switching from MyFitnessPal, however I have a few issues. I can’t seem to create a new food that isn’t in the database and there are several foods I’ve noticed that aren’t recognized. Since I count macros, adding the calories alone is not helpful for me and my goals.


I also noticed previously eaten foods aren’t recognized unless you save them as a favorite. I’ve eaten the same thing two days in a row and noticed I have to rescan certain items because entering them in the search doesn’t locate them.

I will say I’ve tried to email support but never gotten a response so that’s the biggest reason I’ve opted not to switch from mfp app.

The perks are the display, I love how it breaks down everything on one screen so it’s easier to see and keep track. I also enjoy all the additional features like the plans and goal options.

Overall it seems to be a great app, if they would respond to issues and maybe make a few tweaks it would definitely be a better option than mfp.

Developer Response ,

Thank you for rating us and sorry to hear that you have found some disappointing aspects in our app. Please, note that we reply to all emails and messages from our users so please make sure that you are contacting us through contact@lifesum.com and we will get back to you as soon as possible. Thank you!

Sami12219 ,

Wonderful, except for one thing

I’ve had this app for about a week. It’s awesome. It totally blows MyFitnessPal out of the water. I love that it doesn’t ask me a million times to sync my social media - I like my privacy! Lots of pros to this app, easy to learn layout, very beautiful design, lots of options for foods.


My biggest negative, and the one that makes me pull a star off, is the fact that I can’t seem to customize my water bottle size for my H2O tracker. My water bottle (in real life!) is 32oz. You can choose between A) an 8oz glass or B) a 16oz bottle. This is probably the only fitness/food diary app that I have seen WITHOUT a water bottle customization. I shouldn’t have to multiply and add how many bottles of water I’ve consumed.. I’m no good at math, which is exactly why I don’t just count my own calories.. and that’s why I downloaded the app!


Seriously, the water bottle thing is the only thing preventing me from giving a 5 star review AND purchasing a year long subscription. (New year, new me, amirite?)

rachannx9 ,

Good but can be better

The (free version of the) Lifesum app definitely helped me shred the few pounds I wanted. The food tracking component to the app itself is robust and easy to use. I have had almost no trouble finding the food I eat, despite having a very particular diet. Scanning barcodes makes it even quicker.


The biggest drawback to this app, however, is the exercise component. The selection is rather limited and you can’t add in your own. My biggest gripe with this feature is that once it syncs with your health app or any running tracker, there is no way for the recorded data to be deleted or edited. I went on a run last weekend and had to edit what my running calculator put together. The run was exported to the Lifesum app twice. On top of that, my Health app counted the steps as well. So essentially, my run was counted 3x, which threw off my caloric limit by over 1,000 calories. I was able to do the math and it was fine, but it’s certainly a clunky feature.

Developer Response ,

Thank you for your feedback and sorry to hear about this issue! Can you please send some screenshots showing the problem so we can report this to the team in charge? You can contact us through contact@lifesum.com. Thanks in advance and apologies for the inconvenience!

Carrotlime ,

Almost there!

I’ve loved this app for a while, I enjoy how it offers more in the free version than other apps I’ve tried. I love the heath rating system as well because it introduces a veritable some people don’t think about when they’re focused on the numbers of calorie counting. However I do think that the notification option could be improved. I saw an earlier review saying that daily weigh ins are not healthy, and I completely agree, due to minimal change day to day and fluctuating weight (if you have a cheat day, for example). I think that notifications such as reminders to drink more water would be way more beneficial, as I (and I know many others) always forget to drink enough. Also reminders to track food if you’ve forgotten to that day would be great. Besides this issue I really do love this app. I’ve noticed these reviews get replied to quite often which I really appreciate, so I’m hoping this one will get a reply as well!

Developer Response ,

You can edit the notification settings for the weigh-in in your settings and choose only single days instead.


Concerning your requests: Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Kaelynna ,

Amazing!

Edit: Now that I know how to create foods (thank you for the response to my review with this information) this app has everything I want and need and I could not be happier! This app is the better MFP!


I have been an avid MyFitnessPal user for years now and I switched to this mostly because of the aesthetics but I also do like the things you can do with the paid version more then the free version of MFP. My main complaint though with this is that you can’t create food items or input the ingredients for a recipes to create a serving like in MFP. So when I cook something that has many servings I can’t figure out how to track it on here since I can’t easily put 1/16 of a portion of an ingredient I used in the recipe if it has 16 servings. I would really like the ability to create a food by inputting the ingredients to be added especially since I am paying for this app. Thank you

Developer Response ,

Thanks for the feedback!


Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

nitamalcua ,

It’s pretty good, but it’s missing some stuff

I first want to start off by saying that I really love Lifesum, it’s been really helpful to me in seeing what I eat and how much I drink. The fact that I use it so much has just given me the time to see some issues with the App (especially on iPad) that definitely need addressing.


I work on an iPad Pro, so the fact that Lifesum has no horizontal view to speak of is incredibly annoying. Say I’m typing up a paper, and I grab a banana. If I were to input the banana, I would have to pick up my iPad, fold back the keyboard, turn it vertically, and then enter the banana. It’s too many steps for what could be very simple with a horizontal view


Additionally, it NEEDS to be easier to input frequented meals. You can technically enter singular items, but if you frequent a dish, I think you should be able to just create that dish, and enter it as you please without the struggle of entering each singular item.

Developer Response ,

Thank you very much for your feedback! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd. Thanks in advance and good luck with reaching your goal!

yayitskarlyn ,

Love this app but... Needs more ways to personalize tracking

This is a beautiful and great app... though, I'm coming up on my year renewal and I'm unsure about going forward.


My issues:

1. I hate that I have to delete and re-input my items in the event that I put my food in the wrong place (ie- add in all my stuff at the beginning of the day but I ate a lunch item for dinner instead). Other apps allow you to move the item/recipe between meals without having to delete all that you've input.


2. When I try to edit a recipe or add something to an old recipe, it seems to be really difficult or you actually can't do it unless you make a whole new one and this is super annoying. Or I have to add the ingredient separately after tracking the recipe that I wish I could just update. Whyyyy? Please make these editable.


3. I can only input 3 meals a day but I actually eat 3 meals and 3 smaller meals (I do high protein and can eat 30g per meal). Makes it harder to see what's what and what I've missed. I've seen this in another app as well but Lifesum doesn't have this feature


Overall, I've enjoyed this app. But where it shines in beauty, it makes it difficult to personalize how you track which makes me less likely to use it consistently because it's frustrating


tl:dr it takes long enough to input everything... Isn't there a way to allow the user to move things around easier and personalize our tracking?

Developer Response ,

Thank you for your review; we very much appreciate your feedback! Once you have tracked certain items, you can find them again under Recent items or save them under Favorites. Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

wemme27 ,

Weird weight data problem

Really enjoying this app so far! I’ve been using it to track daily calories and create healthier habits for about three weeks now, it’s been great.


I decided to start tracking my weight with the app as well, and turned on the whole “import data from apple health” feature. However, in apple health I have one erroneous entry from a year ago that is messing with my Lifesum. I’ve deleted the entry from apple health, but Lifesum won’t delete the entry. I tried to delete it manually, but the permanent weight deletion feature just deleted the most recent weight entry, rather than the one I’ve selected. I would love to see this fixed!


Overall, great app and I’m definitely going to invest in premium for myself. Very visually appealing, more positive than other diet tracking apps I’ve tried, and I love the actual Lifesume feature that tells me how balanced my food choices are.

Developer Response ,

Thank you so much for your review, we are pleased to hear that you are enjoying the app! Could you please either leave your contact details so we can reach out or send more details directly to contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

sock pirate ,

It needs some work

I am 14 and I’m overweight and trying to lose fat and gain muscle, so I tried this. For most parts of this app, I like it. It shows me what I’m eating and helps me learn what I’m putting in my body vs what I need to put in my body. But some of the goals seem unrealistic. I chose the high protein plan as it gives me energy to workout and keeps me full longer, but it wants me to eat 32g of protein a meal and 97g of protein for a snack. I couldn’t handle it, eating that much protein made me feel awful and super full. I couldn’t even finish my protein shake, which is very uncommon for me. And a lot of the foods I eat aren’t recognized on the food searcher. I also wish I could do the thing with the meals but on the exercise option, like “what you did yesterday” instead of having to re-enter my exercise everyday. Overall I would recommend this to people who want to know more about healthy eating, but there are definitely some kinks that could be worked out.

Developer Response ,

Thank you very much for your review and for taking the time to share your thoughts on our app - it is very appreciated! Please, feel free to send us more details, including screenshots, regarding the issues that concern you through contact@lifesum.com so we can assist you on a personal level. Thank you in advance!

Bri_deL_ ,

It Works!!!

Before using LifeSum, I felt incredibly unhealthy, bloated, and tired all of the time. I was 5’6” and 125 pounds, which is considered to be “normal”, but I noticed that my weight was only increasing and I started to gain a lot of weight in many areas of my body. I started using this app a month ago and I weighed myself this morning at 114 pounds. Turns out, the culprit for me gaining weight and feeling so terrible all of the time was my diet! Things I thought were healthy before were actually very unhealthy. LifeSum has shown me what is healthy and what is not, and it has also prevented me from overeating - something that I did all of the time. Thank you so much LifeSum! I feel much more energetic and more in shape after using this app. I now have a flat stomach and no double chin, so this app is a true miracle. I’m not even on the premium plan, so you can still lose weight without it! I highly recommend it!

Developer Response ,

We're happy to hear about your experience with Lifesum! Keep it up!

T-Risty ,

Nice meal plan and rating features but frustrating issues with the app

The meal plans and nutrient / day ratings set this app apart from other trackers, but I have a few gripes that make using the app frustrating.


1) I have serious glitches with weight tracking. Every time I enter my current weight, it ends up changing to 280.4 lbs, no matter what I entered. I enter the weight, go check the details and make sure it’s correct, and then the next time I check, it’s set to 280.4, regardless of what I actually entered. I have to go update it again for it to stick. Sometimes I miss this for multiple days at a time, and look to find that all the weights I entered are 280.4. Very annoying.


2) I find some of the UI around meal tracking to be cumbersome. For example, if I track that I ate an apple for lunch, then the next day I eat an apple for breakfast, the apple doesn’t show up as a suggestion for recent foods because it was eaten at a different meal. I then have to go through the process of searching for an apple again in the database.


I also find it annoying that I have to create a new favorite food for any custom entries. Just let me input my custom food and nutrient measurements and I’ll worry about whether I want it to be a favorite or not.


Lastly, when creating a new food, it forces you to enter a total weight before you can do anything. I’m finding most nutrition labels don’t include weight, so I end up putting 1g for everything. Rather just leave it blank.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

ByHisGrace908 ,

Great app, needs a few things

Out of all the apps I’ve used, I like this one the most. With premium, you have access to meal plans which truly saves me the time of having to plan each week’s meals on my own. I like that I’m able to switch out a meal for a different option that works better with my schedule.


However, I wish it were possible to change the nutrition info in the apps recipes so I can track the true macros for the foods I use. For instance, the app suggests Greek yogurt with fruit/granola, etc. but I found a Greek yogurt that only has 2g of sugar which significantly changes the calories and macros for the meal. It would be nice if there were an option to do that rather than enter each individual ingredient separately into the meal (takes too much time and therefore I don’t do it. Yes, I’m lazy).


Also, I wish there was an option to load progress photos into our profile so that way you can see before/during/after photos.

Developer Response ,

Many thanks for your rating and feedback! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

Mugglord ,

Very Inaccurate

I like the idea of it but it’s completely inaccurate for a lot of things. Even though I scanned the exact items I was using to try to make it more accurate, it was saying my bread had half the protein and double the calories is really has, then for my plant milk says it has 27 grams of protein instead of 10? Very confusing and completely wrong. It also gave a better rating to my vegan Caesar dressing than HALF of a small avocado and celery.. Also I put that my food preference was vegan and every single meal suggestion it gave me wasn’t even vegetarian, they were all meat? It’s also inaccurate for the amount of protein you need, it shows that I’m low in protein because it says I need just under 100 grams a day which is literally double what I need for my weight? I feel like I can’t trust it at all and it’s honestly annoying how even when you scan the item it doesn’t pull up the correct nutrition facts and the ratings are so off. Like Caesar dressing is really healthier than celery and avocado.. definitely not a good app. Disappointed.

Developer Response ,

Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

crinkster54 ,

Useless unless you pay

I’ll be honest. The original reason I downloaded this app what is to integrate it with the Walgreens app in order to earn bonus points at that store. Once I open the app, I found it useless. I took all kinds of quizzes which were to determine my eating habits and to suggest diets. I can’t imagine why eating vegetables watch a week or fruits just three times a week would indicate a balanced diet. Then it offered to give me suggestions. After every quiz, in order to get the answers or suggestions or meal plans or diet suggestions I was directed to sign up to get the paid version. This app is a complete rip off. I don’t have to take the time to go onto my phone just to keep track of how many glasses of water I drink! I have chronic kidney disease and was looking for a few other suggestions. Since I have to pay for everything here, I’ll stick to the FREE Davita app. It’s easy to set your calorie goals (along with protein and other nutritional content). You don’t have to have CKD to use Davita, either. Their food database is enormous. Lifesum (free) is useless in conjunction with the Walgreens app.

Developer Response ,

We are very sorry that you feel that way about the app. Thank you very much for your detailed feedback!

airazedy ,

Beautiful design but everything costs money

I’ve been looking for a tracker to replace MyFitnessPal because I’m just over that app. I thought Lifesum would be the replacement but it’s not. Everything of interest is part of the premium version. Plans and recipes require a monthly subscription. Further macros beyond carbs, fats, proteins require a monthly subscription. Everything requires a subscription.



The meal tracking is so weird. You have to dig through the options to find food that seems somewhat right. Like for an egg - to track just consuming an egg - you have to scroll because Egg - Large is like 20 deep in the search.


The thing that makes me want to just delete this off my phone is the fact there isn’t even a trial option. I can’t see if Premium is worth it for me. It’s a subscription or nothing. Which is so frustrating. Maybe I’d find it worth it? Maybe I’d end up buying a full year subscription. But I can’t know because there isn’t a one-week trial like most subscription based apps. I don’t understand. Why don’t they want me to test it?

Developer Response ,

Thank you very much for your feedback!


Behind Lifesum stands a team with more than 55 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

Taymaro17 ,

Pretty but not all powerful

I am trying the paid version of this app to help me complete my 3 week Keto diet. It has some great Keto recipes and gave me planned meals complete with a grocery list for the whole 3 weeks. I really like the look of this app, especially over MFP. However, I find myself unable to do all of the functions that I could in the former. Mostly, editing or even deleting a custom recipe/meal-- I can only add them not get rid of them. Most importantly however, there's issues transferring a tracked meal the app suggests from my paid meal plan into my food diary. The servings get all messed up and the nutritional information gets significantly reduced. This makes me go back and delete/"untrack" the meal and input it manually, which defeats the point of the feature. I really want to like this app but unfortunately I will not continue using it after my paid trial ends. Hopefully it can be updated in the future.

Developer Response ,

Thank you for your feedback and sorry to hear about these issues! Can you please send us an email containing more details at contact@lifesum.com so we can investigate? Thank you in advance!

RaffTaff ,

Really enjoying this app!

I really enjoy using this app - I’ve used a bunch of free and paid dieting aids like WW and MyFitnessPal among others - what I really enjoy about this is that you can pick from several dieting options, and there’s no real *pressure* - more friendly suggestions. With other apps and services I always felt there was an underlying judgement on how or what I ate, and the colors, icons etc. Implied negativity if I did something “wrong.”


This app points out what I could improve, but again does it in a positive way.


I enjoyed this so much right away that I immediately paid for it - I am happy to support such a great service. So much cheaper than some services and offers as much or more - instead of “locking you in” to a system, this one lets you explore options and find what works for you.


The one thing that kept me from giving it all five stars is that I noticed that sometimes the calories are slow to sync between my fitbit app and this one. So, I’ve gotten a couple of instances of “false reads” on how many calories I had left for certain meals.


It’s not the end of the world - it eventually caught up - I can see how something like that might accidentally lead someone astray and falsely lead them to believe they can have a square of brownie when maybe they really couldn’t 😆


Other than that, I love this app. Thank you!

Developer Response ,

Thank you very much for your positive feedback - we are truly happy to hear that Lifesum is something you enjoy using! :) Sorry however to hear that the sync with Fitbit isn't working as it should. Can you please send us more details at contact@lifesum.com so w e can investigate this? Thanks in advance and apologies for the inconvenience!

steveo74 ,

Best nutrient tracker! Buggy but I still love it

After trying MFP and Lose It, I was going to give up. But Lifesum FINALLY works to help me track macronutrients (protein, carbs, fat) simply snd easily. It's much better designed than the competition as others have noted.


That said there are some weird bugs ....like right now in daily details it's showing my Monday stats on Tuesday... And yesterday it wasn't totalling my food to show the entire meal until I deleted all the items and re-added them.... Oh, and notifications have never worked for me at all (yes I double checked both my settings in the app and the iphone's settings and reset them multiple times.... )


I hope they get a handle on the bugs but realistically... It's serving the purpose. I feel a million times more informed about my food, and I am making progress towards my goals. Thanks Lifesum!

Developer Response ,

Thank you very much for your positive review and sorry to hear about these issues! Please, feel free to send us more details at contact@lifesum.com so we can investigate - thanks in advance!

marimas616 ,

I really want to give 5 stars, but...

Awesome app with two big issues:

1. Unable to manually modify or enter my macros/calories. The app is designed to automatically figure this out for you according to lifestyle, weight, and height. Which works for most people unless you are like me pregnant and/or nursing and need additional calories or simply have different fitness goals.

2. Inconsistencies in the scanning item tool. Items do not match the nutritional info in the packaging. The does app offers the option to report and create a new nutritional label and attaching it to the barcode. Which loses the purpose of the ”scan and go” idea. I am assuming this tool is relatively new and they are still working in it. So am hoping it will improve overtime.

Because of these two issues, it loses a lot of its functionality in my case.

Other than that, it is a great app with other great tools, eye appealing, easy to use and functional.

Developer Response ,

Thank you very much for your feedback!


Please see how to manually edit your macros: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=user-profile-settings&f=how-can-i-change-my-macros-carbs-fat-and-protein-settings-individually---ios&p=all


Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

spiderman davis boi ,

Great app but some flaws

Hello, this is a great app and it’s helped me a lot making sure I don’t go over my 13,000 or 1,300 something like that calorie budget, this app helped me a lot with tracking what I eat and what I need to eat more of and cut back on, but the thing is, I took that test and it had this meal plan that I should have to lose weight, the only thing is that I can look what’s inside , I get the app has to make money somehow but it’s really annoying when I see some breakfast lunch or dinner food that looks good and I can see the ingredients to make it and if I want to I have to upgrade to premium witch I don’t have the money for. I’ve been struggling with weight loss a lot and I don’t get to eat much healthy food since I have so many cravings, the app can respond to this and take this information and update the app so I can view the foods and stuff so I can have a more health diet and stuff please do

- E

Developer Response ,

Thank you for your feedback - we wish you the best of luck on reaching your goal! We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial! :)

Dog lover507 ,

More than I hoped for!

Taking the time to explore a little I have found the free version of this app to be amazing!

Initially I was looking for a macro counter. I’ve used My Fitness Pal a little but found Lifesum to be so much more user friendly. You can choose your eating lifestyle (I hate to say diet. Because it should be a forever lifestyle) and change it at any time if need be. Within that “diet” there are so many recipes. Recipes that you can tag as “saved” and there’s a saved area within your personal profile for easy access. I’ve allowed notifications to remind me to do things. Weight is one. Doesn’t sound exciting but actually watching the graph change as I go has actually been a visual motivator! Logging your meals is super easy. I can go on and on. The lifestyle I’ve chosen is Ketogenic Strict. Just awesome. Can’t imagine what the premium version offers!

Developer Response ,

Hi! We're happy to hear that you like our application! If you'd like a taste of what Lifesum Premium has to offer, feel free to reach out to contact@lifesum.com for a trial week.

AlphaWithLove ,

Why can’t you delete meals or food?

The premise of this app is great and when it starts listening to Apple health to factor in your exercises it really sets itself apart. Our issue appears to be more of a bug than a missing feature: you can’t delete any meal once you add it. We are in a Keto focus and we cook all our meals from recipes we create (we have a personal menu). When we create a meal with all of the ingredients it exists in the “Meals” section as a choice we have from now on to enter into our diary any given day we may have chosen to eat that meal. But there are meals we made years ago when we tried this app once and didn’t know much about nutrition. And we can’t delete them. A meal just consisting of black beans is in there forever cluttering the list and it can’t be deleted. The same problem occurs in anything added in the food category. It makes daily use of this app cumbersome and overtime it will become so crowded that it will be unusable

Developer Response ,

Thank you for reaching out and leaving your feedback! In order to edit/delete food, meals, recipes created in Favourites please go to:

- Profile > Favorites

- click on the item in question

- you will then see the option Edit - click on it

- click on the icon showing a waste bin top right

You can find all information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?l=en&s=food-exercise-tracking&f=favorites---what-is-it-and-how-does-it-work---ios&p=all


If you need any further assistance please contact us directly at contact@lifesum.com and we will assist you! Thanks!

aretephora ,

Beautiful UI but not remotely functional

Giving two stars for the UI. Very visually appealing. But not functional. Lots of basic issues that constrain functionality. 1) you must log water by 8.45 ounces and can’t change that. 2) if you choose one of their diets, you can’t edit the calories. I was on the 5:2 diet and it had me eating 1600 calories on non-fasting days. I’m doing 1400 calories, but there’s no way for me to change that. And none of their plans allow for different calorie goals for different days. 3) app crashes a couple times a day and I have to log out and log back in. 4) the food insights are very limited. They tell me my nutrients are imbalanced if my meal is a couple grams over/under with one macro. 5) most scanned foods come out with incorrect information. 6) can’t move foods from meal to meal or day to day. 7) doesn’t show you the foods you eat regularly, have scanned recently, or generally prefer over others. Even more issues, but this review is getting to long. Back to My Fitness Pal.

Developer Response ,

We are very sorry to hear that Lifesum was disappointing to you and we thank you for taking the time to share your feedback. We have forwarded your review to our product team for future reference.

Alicebeth ,

Love the app, but the bugs ruin it!

I really love the concept and aesthetics of this app- enough that I switched from MyFitnessPal as a long-time user. Problem is, more than half the time I go to search a food to add it to my meal or create a recipe, the search turns up blank. There’s no error message, just no results. And I’m usually searching simple things like “Apple” or “almond milk.”


Sometimes if I force close and reopen a few times it will work again, only to give same problem after I enter a few food items. Please fix this bug! I love this app and want to continue using it— and paying for it! I much prefer this app over MyFitnessPal’s clunky interface but if I can’t add my meals easily I won’t continue to subscribe.


It would also be nice to see data on vitamin/nutrient percentages like with MyFitnessPal (they tell you what % of each vitamin/nutrient you’ve consumed so far that day.) As a vegetarian it’s helpful to monitor my iron and calcium intake.

Developer Response ,

Thank you for using Lifesum and our apologies for the error you're encountering! Can you please send us more details and some screenshots at contact@lifesum.com so we can look into it?


Also, our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement. Thanks in advance!

Lee Lee37295 ,

Great app with some annoying glitches.

I love this app. It is very easy to use and track with for my strict keto diet. My main issue is with adding foods for the next day. I often meal prep and input my food the day before so I can plan for the day ahead at work. However, many times I think I am putting in the food for the next day but the app adds the food to the current day instead. It happens over and over again and it takes me twice as long as it should to meal prep. I really hope this can be fixed or an option is added which allows you to change the day and/or meal on the food itself (the weight watchers app allows this).


The other issue is the app doesn’t allow me to input my exact macros. The carb macro bar is locked and I can’t always move it. It also counts macros by twos so I don’t get to put it my exact numbers. I hope that is fixed too.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version.Thank you!

meeganmariee ,

Great but missing a few things

I do really like the app all together. Easy to use, great esthetic, good options for recipes. I will say though I’m a little surprised there is no paleo option and it feels super focused on Keto. I’m paleo based, so while I wanted to try out the plan choices, I just stuck with the classic because they aren’t close enough. With options in recipes too, if they could add in an avoiding soy section, I’m sure a good portion of their users would appreciate it. I also wish I could customize the water tracker since I drink two 40 oz hydroflasks of water a day and it doesn’t really let me accurately track that. And also the macro counter would let me input my macro goal since it was over 100% according to the app.. I’m in a bulking stage, so it was a little frustrating having to adjust it just to track in the app. Overall though I still like it better than MFP.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Lele Leon ,

It’s okay

In terms of user friendly interface, it’s perfect. It’s very appealing and simple to use and i love the personalized diet plans which are the only positives it has over the other app I am comparing it to. In terms of everything else, I truly prefer MyFitnessPal. I hate the fact you can’t multi add foods when adding your meals for the day. The most irritating thing about this app is the lack of consistency/accuracy when tracking foods. It seems like most of the foods in this app aren’t verified and are completely based off of users creations. MyFitnessPal adds a healthy mix of both verified foods and user added meals. For example, I had Chipotle for dinner and I wish I could be able to choose ingredients with verified nutritional facts from the restaurant. Also, it’s unhealthy and irritating to be told to update your weight every single day. I did pay for the premium plan and so when that is over I’m heading back over to a MyFitnessPal.

Developer Response ,

Thank you for rating our app and sorry to hear that you are not satisfied! We have forwarded your feedback to the team.

mommyyjughead ,

Best nutrition app out there!

I can definitely say this is the best nutrition/logging app I have ever had. For a number of months I was in a bad relationship with food—I was a binger and a restricter. This app helped me overcome this so quickly. What's different about this app from others is that looks much more in-depth than most free nutrition apps. I recommend the subscription for the whole experience, but even without it, it's very helpful. I am now numerous weeks clean from binging because this app gives many more notes. It informs you for approximately how many calories you should be eating per meal, the balance of macros, and the nutrition/rating of food. It even gives you a complete rating for your meals and day! I've tried MyFitnessPal, but it never really gave as much info as this app. It really is a helpful app, and I completely recommend it!

Velma White ,

Less data but more useful than other apps

I’ve tried all the big names in calorie tracking but this is the only app that actually encourages a healthy relationship with food, in my experience. With LifeSum, you get high-level overviews of what you’re eating along with easy, actionable ways to improve your diet. By contrast, with MFP and Cronometer, I would often get so caught up in the minute details that I wouldn’t know what to change in my diet. LifeSum strikes a much better balance of giving the details most people need without overwhelming you with data. I highly recommend LifeSum if you’re someone who gets obsessive when using other apps because I’ve found it to be much gentler on my mental health (although please talk to a doctor if you have a history of disordered eating because any kind of calorie counting can be touchy)

1Tina14 ,

Learning how to use this is key!

At first I gave this app a bad review because I honestly wasn’t informed about how to use it. I was having difficulty adding my own items and macro information and I thought you couldn’t. After getting some help, this app is seriously the best! All you have to do is scan a barcode and bam, all the info is in there and you can easily track what you’re eating and your macros. It’s also extremely easy to add your own items if they aren’t in the system, or if it’s a home cooked meal you made. I highly recommend this app! I’m trying to lose weight in the new year, and this has really opened my eyes to how much fat and sugar and crap I was eating that I thought was healthy. This easily allows me to immediately see and track the nutritional value of what I’m putting into my body. I love it!

Developer Response ,

Amazing! Thank you Tina, that is music to our ears! Glad to hear you got the help you needed and that you find it helpful!

LolI'mcool ,

Good App, Could Use Some Improvements

I personally enjoy using this app, however I wish that it were able to compete with other food tracking apps a little better.

What I love—the design and interface is fun!! It’s pleasant visually and I enjoy the moving graphics included here and there.

I do however wish I could enjoy the use of the app without baing bombarded with ads for the premium version. Noom does the same thing and it’s why I deleted. The app is also missing a huge amount foods that MyFitnessPal seems to have the information for on file. There also seems to also be a glitch where if I’m entering food from yesterday or the day before, each time I enter an item it brings me automatically back to today’s log (so I end up logging all of yesterday under today by accident).

I wish the free version came with at least some tips and recipes but I guess you get what you pay for (or don’t pay for)!

Developer Response ,

Thank you very much for your feedback!


Please feel free to contact support via contact@lifesum.com for a free trial and they will be happy to help you with an upgrade.

Veronica Combs ,

pretty app, because database is inaccurate, macros calculated wrong :(

I have been using this app for two months. I really enjoy the looks of it, how fast it feels to log food and create meals. I have been eating keto, so I need my carbs to be low. You have the option of tracking net carbs, but sadly the data is not being processed correctly. For example any keto eater knows an avocado has a low amount of net carbs. about 4 per avocado. this app logs it as 17. it does not minus the fiber despite me confirming that I am tracking NET carbs. :/ so I cannot track my food. chia seeds it says a huge number of carbs. it does not minus the fiber. so basically if you need to know your true macros then this database is not so good. I redownloaded carb manager app today and wow the avocado has less than 4 grams net carbs. now I know I can eat it and not worry. and chia seeds is accurate on that app (carb manager app) too so I recommend switching to a better app and for the makers of this one to fix the data so it is not only an app with good looks. thank you.

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

AllTaken19235 ,

So many bugs, double or triple counts activity

I loved this app when I started using it, but the bugs with syncing exercise calories from the health app and Apple Watch make tracking a pain. For one run it shows three activities, so that a run that might have burned 300 calories shows as 900+ calories in the app. I used to be able to delete the duplicate entries, but they took away that option in one of the last couple “upgrades”. Now if I try to delete it just takes me into the exercise screen.


Other similar apps are able to figure out when activities are counting the same thing and filter that out. Or they at least have an option to do some.


They need to do more testing on their update releases. A couple months back I had to go back and enter my information and goals again because the app seemed to reset itself. If this was a free app, I might not be this annoyed. Since I pay for this and it’s not available online, I don’t think it is unreasonable to expect that basic functionality will work consistently.

Developer Response ,

We deeply apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Shopprsavr ,

I really get the value from Lifesum

When I'm good about tracking my food I get a lot of value from Lifesum. I miss when each meal had a letter grade instead of just a smiley face, it helped me understand my choices better.


My only other comment (and it's totally wishful thinking) is that it would be AMAZING if the app would make suggestions for foods or meals to eat to stay on track nutritionally. When I get off balance, I have to sort through my knowledge for items high in protein/fat and low in carbs or whatever and hope it's enough to correct my deficiencies. Sometimes I even type in a whole days worth of food in advance just to see if it will meet my desired breakdowns. It would be easier if the app would help you plan ahead.


I know, I know, ridiculous request. Otherwise the app is very user friendly and I highly recommend it.

Developer Response ,

Thank you very much for your review and for sharing your request with us! Our developers are collecting all feedback here http://bit.ly/2v7FxBv - we really appreciate all ideas and suggestions for improvement. Thanks in advance and good luck with your goal! :)

KyleB1400LbC* ,

Very good app. Easier to navigate than Myfitness pal

App has a great look to it with fluid changing colors and cartoonish characters and animated vegetables. It’s very motivational and clicking on the water icons to report your hydration instantly gives a feeling of satisfaction. You can take pics of food to help you figure out calorie content. My only complaint is that the search feature is very lacking. It can be difficult to find what you are in the apps recorded selection of food. This makes the barcode feature important but so many things have not been scanned by other users that you often have to stop and take time to fill out the information for a “new” item of food yourself. This issue will go away when more people start using the app however. I found this app when apple recommended it on its health app.

Developer Response ,

Thanks for your review! Yes, due to our food database being partly user-created, some items may have inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

Charlie2427 ,

Would like to see Paleo option

I like the app the interface is clean and premium is cheap with the deals which I like. Seems like they bulked up their database so far everything that I’ve eaten has popped up which is also a plus for me. I appreciate the tips and weekly summaries, they are surprisingly helpful and and help keep you focused if you are determined.


I really wish that they would make a Paleo option to the diet options as that is how my husband and I eat for the most part. I would like to see Paleo recipes too. It would be a 5 star app if they added more diet options than the ones available. Not just Paleo but vegan/vegetarian options too. I feel as though the diet plan options currently don’t cover a lot of options though at first glance it sure seems like it. It would be a five star app for me. Maybe next update?


Either way I recommend

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Anthony Hud ,

Great App for Tracking Eating Habits

This is a great app for keeping track of your eating habits. I’m using it to evaluate what food I intake, the nutritional content of those foods, and how I can eventually make better choices. HOWEVER, if you are expecting to use Apple’s Health app to sync data from Lifesum (which the app claims to do), then skip it. While Lifesum does record and sync data to Health, its consistency is not reliable at all. Data may sync to the Health app for a couple of days, but for some reason, it will skip other days entirely. But more annoyingly, on days that it decide to sync data, it will sometime not sync every category which you have selected (i.e. water intake, sodium, sugar, etc.). Additionally, the app will sometimes glitch and erase data which you have recorded INSIDE of the app itself. It’s unfortunate because I really enjoy this app and it has contributed greatly to changing some bad aspects of my eating habits. Hopefully these issues are addressed because the app is worth it.

Developer Response ,

Thank you very much for your review! We are awfully sorry for the inconvenience!


Could you please be so kind and contact support with more details and screenshots? Then the team will be able to start investigating.


Thank you very much!

Marissa Bell ,

Just minor inconveniences.

I used this app the last time I lost a bunch of weight and it really helped, life stuff happened and I ended up gaining most of it back so I'm on the journey again and decided to purchase the premium version of the app. It's very detailed and beautiful, but there are things that drive me nuts, like seriously tracking water is a pain, I have a 24oz bottle I keep at my desk, but I can't customize my bottle size properly to track this, I find myself downloading a different app to track water. Also, the whole ”taking a picture of your food” thing is so pointless it never works and I have to change its predictions anyways. Instead, can I just take a picture of the recipe I used then enter in how many servings it makes and state how much I ate, viola! I have been so frustrated with that. I will change my rating later because I really do enjoy the app it just isn't quite perfect yet. Thanks for reading.

Developer Response ,

We deeply apologise for the issue! The team has already found the reason for the problem and is working on a fix for it. A new version with the solution will be published as soon as possible!

Kathrynelise.art ,

Seems latest update has screwed things up

I havnt had issues with this app like this before and I've use this off and on for years. The data is now all messed up. First i noticed that the calories per meal didn't equal the number of calories left for the day... then one day i opened the app and all my data was just gone. It didn't remember my goals, it was giving me ads to purchase premium even though it says in the settings its still registering me as a premium member... it wont grab the data for my weight properly from the health app... and right now, i open the app, haven't used it all day no data at all in it and its saying i can only eat 6 more calories today.......??? The whole thing is just all screwy. Im just going to do a reset of my data on the account and see if that helps me until they fix the issue but... yeah, this bug is making this app completely useless to me right now.

Developer Response ,

Thank you very much for contacting us!


We are deeply sorry for the issues related to the latest version of the app!


We would kindly ask you to proceed as follows and come back to us in case this is not solving the issue for you:


>>Please log out of the app and in again. <<


This should solve the issue for you as it will trigger the sync of related data leading to the current issue(s) you are experiencing.


If it should NOT solve it OR if the issue should reappear after some time:


Please contact support at contact@lifesum.com and let us know after what time frame and how frequently this happens again.


Your feedback will be crucial for the investigation and solution of this issue.


Thank you very much in advance!


And again - please accept our apologies. We will do our utmost to solve this as soon as possible.

Craizypraizy ,

BUY PREMIUM! -Broke College Kid

I had this app for months before I caved and bought the premium version. The free version is nice for basic food tracking purposes, but if you are really looking for an easy way to learn more about your health GET THE PREMIUM VERSION! This is coming from someone who has tried numerous diets and researched healthy eating immensely for over a year. This has made it so much easier to eat balanced meals. I start off with what I know I want to eat and it will tell me if I need to add more fat or protein and what’s good and bad about the food. I’ve been using the premium version for 3 days and have already learned so much! The life scores are very motivating. I see myself sticking with this for a while. It DID take me a while to figure out the layout of the app. But give it time, you won’t regret it!

Developer Response ,

Thank you so very much for your positive feedback! We are very happy to read that you are satisfied!

koathanger ,

Works well enough

This is great for tracking calories and planning out meals in advance. As long as you have a good scale and measuring cups you’ll be able to get a pretty accurate calorie count. I tend to ignore the food ratings it gives me, I’ve made veggie stir frys and things that I know are healthy but it will give me a poor rating because there isn’t enough calories or protein or whatever. That’s fine, I don’t rely on those. My only major issue is that it doesn’t show calories burned while sleeping, sitting, etc from my Fitbit in the calories burned section, it adds them to “calories left” so I have to switch between apps to figure out my caloric deficit. Also, I can’t manually add workouts to increase my life score because it will add calories that I didn’t actually burn, so I guess I have to ignore the life score as well. Not really sure why I bought the premium.

pleasehaveamassdeletefeature ,

Frustrated

I really need help in general which is impossible to ask questions is there an email I can have to avoid all this??? I need to delete a “body measurement” and I can’t. It’s asking what units so I put the units because it was already in inches and there was no input for my number. So now my units are numbers. Says my hips are 37 37. Secondarily I can’t add the photo to my snack I just made a meal, after I just took the photo, I wouldn’t have thought to take it twice in a row/ there are a lot of things about this I might need to press for a refund for like ..... what meal plan? There are recipes to chose from ? So I'm confused that’s not a meal plan lol am I not understanding or is there a setting to put on. It keeps asking me the quiz like no I chose already I want it all laid out for me. Might as well use my fitness pal it is much more user friendly these apps are annoying as is. I really want to continue to use this app though because I already invested the past two hours into it.

Developer Response ,

Hi there, thank you for reaching out to us! Please email us with your details at contact@lifesum.com and we will assist you! Thank you!

mng0213 ,

Almost perfect, BUT...

I love this app. Like, seriously am in love with this app and have recommended it to multiple people at this point! However, I wish it were possible to customize the plans a tiny bit further by being able to select how many meals or snacks I have in a day (having the choice to modify plans to have 3-5 smaller meals and/or snacks in a day would be amazing). One of my prescriptions is an appetite suppressant, so I sometimes find it really difficult to feel comfortable and not too full after eating a meal, unless I take about an hour to eat it (which is something I simply don’t have time for). I also wish that plans could automatically adjust macro counts if I have a super-high protein/lower fat or carb meal in the day. But, I have to say, this app makes it SO easy to know what’s good and what’s not-so-good for me and why, and I love it nonetheless.

Developer Response ,

Thank you very much for your feedback and your review! We will make sure that it reaches the responsible teams.

bkmegan ,

Pretty good

I’ve been using the app for a week on the strict keto diet.

Pros: the app is easy to navigate and integrates seamlessly with the step counter in my iPhone’s health app. I’ve never done consistent meal tracking because it’s a pain to enter all the foods, and then nutrition info on top of that. Lifesum makes it easy because it has a huge library of foods, but...


Cons: the library is wildly inconsistent with nutrition info. It looks like there is some self reported stuff in there that’s inaccurate (fat/calorie/carb counts way off) and therefore throws off all your nutrition tracking. I’ve started looking through multiple entries of the same item and comparing against web info before logging my food. I noticed there’s a label for lifesum-verified food. It would be helpful if these items got sorted to the top of the search field instead of being mixed in with the rest.

Developer Response ,

The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on ""Edit Food"". Please, find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=can-i-also-edit-correct-items-created-by-other-users


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.


We will, of course, constantly clean the database from our side as well.

lolayjay ,

SUPER Helpful!

I had been trying for an entire YEAR to lose the (I call it) “Happy” weight from my marriage. I found this app & started tracking my meals & I noticed that I was getting better about not impulsively eating because I was a little hungry. I’ve also gotten better about making sure I drink enough water with the help from Lifesum!


One thing, I LOVE the idea of implementing friends into the mix. But I think it should be more than just individual posts & sharing recipes. I think you should be able to go to your friend’s page & look & see how their day is going! I’ve been going thru this healthy journey with my sister & we both think it would be beneficial to compare & contrast what each of us are doing in the app. Just some constructive criticism from your local Virgo. Much love!

Developer Response ,

Thanks for the positive feedback! We are very happy to read that.



Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Mc12062011 ,

Misleading Free Info! I’m angry!

I don’t like giving my permission for Facebook or signing up with my email without knowing what an app offers for Free. I thought I would be able to at least see recipes. And, oh, yes, you can see recipes - the title, nutrition, calories- a teaser!! You can’t actually see the ingredients or instructions without a Premium membership!!!! In fact, you can’t do anything, but manually add items, without an annoying pop up demanding a membership! What a waste of my time. Now I have to go find out how to delete permissions in Facebook. If you want money, then TELL ME that the free version is useless. I could have found many other apps or ways to manually add tracking data. I am not a serial 1 Star review. I’m more of a serial 5 Star reviewer, but I’m sick of apps acting like there is a free version that offers what’s in the advertisement (and Premium stands for extra, valuable services.) The Premium in this app means you can’t do any of the advertised services without paying! That’s not what Premium means.

Developer Response ,

Thanks for rating our app. Our free version provides all tools for basic tracking and helps you reach your goal successfully and upgrading to Premium is not necessary for many users. We do appreciate your feedback!

KoolaidKoolKid ,

Life Changing

I usually don’t write reviews, but this is literally the best app I’ve ever bought. I’m 14 and I want to lose 15 lbs in a healthy way. It gave me a 15 week period and I thought “okay that’s reasonable”, but then I started using it and it’s motivated me so much I’ve lost 6.2 lbs, it’s been 2 weeks. I honestly wouldn’t be nearly as motivated to use it if it wasn’t such an enjoyable of an experience. The design is flawless and the little icons are adorable. I love using the barcode scanner, then I don’t have to figure out if I actually ate what I logged. The life rating is really motivational, and ever since I had a day tracker for fruit and a weekly tracker for seafood, I’ve been eating lots more of those.

I don’t feel starved, I don’t feel restricted, I don’t have anymore cravings. It’s fantastic. Thank you lifesum!!

Developer Response ,

We are very happy to hear that Lifesum has contributed to your healthier lifestyle and we thank you very much for your awesome review and feedback! Good luck with reaching your goal :-)

Kee gra-Boldahg ,

Guiding me down the path to success

So, I am an overweight looser with dreams of getting back into shape so I can join the military and get my dream career. I searched all over for apps that would give me lots of customization and data related to my weight loss and this has been the best one so far.


It gives me the option to search specific foods so I can simply add it to my day and get an accurate idea of what I am eating. It also syncs up with my iPhone to track steps and give me an estimate for passive caloric loss just by moving around throughout the day!


Without flair, I can easily say that this is the best diet tracker I have ever used. It helped put into perspective just how poorly I had been eating and helped me find what I could do to fix my weight problem, and I already lost 4 pounds in 4 weeks, good starting progress.


I probably won't ever buy the premium simply because the base version has all I need. I eat the same 4-5 things every day and generally do the same exercises, so I am pleased with what the base app offers.


It also doesn't shove adds down my throat or demand that I buy the premium every time I go do something in it. A refreshing change. Absolutely deserving of the 5 stars in my personal experience.

Developer Response ,

Thank you very much for your rating and for your feedback! We wish you all the best with reaching your goal!

DaliCoop ,

MyFitnessPal is easier and more accurate

(I’m using the premium version) While I love Lifesum because of the coaching and keeping macro and micronutrients monitored, the actual food logging needs a LOT of work. Unlike MyFitnessPal, which is the easiest food logging I’ve ever done, Lifesum is not only difficult in finding the food you’re trying to log (they don’t have the database that MFP has), but the serving sizes and entering the amount you’re eating is more often in grams instead of cups or the MUCH easier options on MyFitnessPal. A lot of the nutrition information is also wrong, meaning that I have toggle with the “amount” of food that I ate in order to get the calorie count correct. I also don’t love the often negative feedback that pops up if you occasionally eat something that’s non-nutritious. Because of this, I’ll likely be canceling my subscription at the end of the 3 months and looking back at MyFitnessPal.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

1st of Octember ,

Almost perfect!

I was looking for an app to focus more on healthy food choices than calorie counting and yes, something prettier than MFP. I found it! I LOVE the water and veggies and fruit trackers. The only tweaks I'd make:

I want to be able to see a progress graph of how many servings of veggies I track over time! Right now that's my main health goal and I'd like to see a graph similar to weight over time, or a bar chart like calories.

I'd also like an option to have the life score evaluate me based on steps taken, water, and if I could track my food based on servings in all categories (maybe a red meat tracker, dairy tracker, etc just like the fruit one). I know it's not as thorough as tracking every actual food, but I'm trying to stay way from full on food diaries as I'm not actively on a diet and it's time consuming and can make me a bit too obsessive.

Developer Response ,

Thank you very much for your feedback! That is highly appreciated!


Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.


Thank you again!

Le pa ix ,

Wrong Nutritional Info for SCANNED Items

My food was cold and I had to reheat by the time I worked out all the problems with this app. I got this yesterday. Got suckered into the 3 month subscription by all of these false reviews (or perhaps completely clueless people). It allows you to scan items and just move along to add them to your food tracking. However serving sizes are wrong, calories wrong, sugars, proteins, fats—everything. It’s different things for different items but when you look it over there is always something that is off. You literally need to sit there and go through every item even serving size, if it is tsp or tbsp to make sure the scanned item is right. I Deleted the app. I’ll be asking for my money back but this trash app and it’s lazy developers will probably tell me I can’t..just like they can’t get the correct nutritional info off a label. These apps are total gimmicks. My back up plan after “being had” is salad and running around—could have spent the subscription on vegetables.

Developer Response ,

Thank you for review and sorry to hear that you had a bad experience with our app! Feel free to contact us through contact@lifesum.com if you need assistance with your subscription.

True Bador ,

great concept with some key problems

I would love this app and service if it were to fix a few important issues. Its integration with other apps like mySugar is a great idea, but it’s limited in some ways. 1) The inability to make necessary adjustments to information such as meal time. This is an unnecessary constraint on a paid app. I use lifesum to track and plan my meals along with my insulin intake, and this restriction on specifying meal times makes much of my data charts worthless. 2) When exporting the carb counts to other apps, it automatically excludes carbs that it has not verified, even if I have entered the numbers myself. There should at least be the option to include all data. 3) The app is often buggy. It crashes upon opening, and food input sometimes simply doesn’t work. Clicking to add an item results in a blank field that then disappears. A paid app should not have these problems.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

anitakyo ,

Almost there

For this type of app, it’s so important to have a beautiful, delightful, fun to use interface. This app’s definitely got that. You’ll be looking forward to using it every morning, noon, and night. I’m starting keto and the recipes have been so helpful for me as a beginner to know what to eat.


I do have frustration with the meals feature. When I put together a meal, the total macros don’t add up correctly. For example, I was entering a poke bowl into the app and the total carbs showed as 12. I knew that was too high. I added up each ingredient on my own and I got 6 carbs!! That’s a huge difference on keto!


I feel like this is one of the most basic functionalities for a food tracking app. Just count it right so I can plan what to eat!!


For meals and recipes, it would also be more helpful to see the macros in each ingredient so you can adjust/remove without having to tap into each one. I think the smilies can be misleading too - it will give one ingredient (edamame is 1 example) a 😐 face b/c it’s “high in carbs,” when there’s actually <1 carb in my selected quantity. I don’t get it.


Long story short, they’ve added a lot of fun features that make the app easy to use, but need to focus on the basics to be more accurate. Even so, I’d rather use this app than a depressing, ugly app and just work around the inaccuracies.

Developer Response ,

We deeply apologize for the issue you are experiencing. Please contact us with details, step description and screenshots directly through the app under Settings/Support > click on the contact option in one of the FAQ articles - so we can start investigating your issue. Thank you!

Sanadon ,

Food choices have wrong numbers

EDIT: the company reached out and showed me where I could change numbers that were put in by other people. They said I need to let them know about mistakes if the problem is on their side. I’ve learned how to put in my own recipes so this helps tremendously. I’m keeping this app as it’s been a better help to me than any of the others I’ve used.

This app started out looking pretty good. But, when choosing my food choices, like the Carl’s Hr 1/3 lb lettuce wrap, it says it’s 166 calories. It’s way more than that. Carl’s Jr. Web site says it is 420 calories. So of course the other numbers are also wrong. I see why they don’t let you really look into the app... no one would purchase a subscription if they knew the numbers were wrong. I won’t be keeping my subscription once it runs out.

Developer Response ,

The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on ""Edit Food"". Please, find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=can-i-also-edit-correct-items-created-by-other-users


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.


We will, of course, constantly clean the database from our side as well.

NurseMomCrafter ,

Big fan! But can always improve :)

I love this app! It makes starting a Keto diet super easy. It scans barcodes so well, has so many foods in its database. I love that you can adjust the measurements of foods, ie grams ounces tbsp etc, so you can track accurately.


Here are my suggestions for improvement:

- You can’t edit a meal or recipe in your favorites or delete it once created. Sometimes I add a recipe, decide I don’t like the macros so I don’t make it- I want to be able to delete it. OR I’ll input a recipe for 10 servings, then once I’m making it I’ll realize that it’s better as 8 servings, but I can’t adjust it in the app. Then I have to remember to do some weird calculations to input the correct amount into my daily intake record. Hint hint Lifesum, you should include these edits in your next update, please :)

Developer Response ,

It is possible to edit and delete any item you have created in Favorites. If that is not possible, please contact us with more details directly at contact@lifesum.com

avacadolover ,

Best thing that happened to me

I was pretty overweight when I downloaded this app. I decided to use it and stick with it. I paid for the 1year subscription and stuck with it. I tracked most of the days, forgot to track a few. I lost 64 pounds in a little over a year. The best part about this app is it teaches you so much about nutrition. Enough that now I don’t even have to track my calories because I can maintain my weight with my own judgement. I still use it though because I have a few more pounds to lose and then I will see how it does with gaining muscle mass. I just love the interface and the ratings as smiley faces, it makes it simple to use. I just want to say thank you to the app developers because of you all my life is tremendously better.

Developer Response ,

We are extremely happy to hear that our app has contributed to your healthier lifestyle and we thank you very much for your 5 star review!

gini2899 ,

Nice, but a bit biased.

I’ve been eating healthy and tracking my health for a long time, so I know when something is a little spotty. This app is great for tracking and recommending certain things for my goal weight. However, when I first logged my morning fatty coffee as my breakfast, it gave me the “okay” symbol. I don’t pay for premium, but it seems to me that the picture of the fruit and bread are recommended as a “happy face”. As someone who is going to school for nutrition and has a few friends and family who have tested all sorts of things; with different weights, metabolisms, and health, we all can agree that carbs and even protein are not good for us in the least by not raising our insulin too much. I’m not keto, but I have everything in moderation. So I think that this should be updated or have more research put into it other than what the government or food industry thinks or portrays as “healthy”.

Developer Response ,

Many thanks for your review! Food rating depends on many factors. Please, find out more here https://bit.ly/2iVK9WL. Feel free to send us more details at contact@lifesum.com in case you have further questions.

C Dog @ USA ,

Too many issues - Customer Support severely lacking

Switching AppleIDs as part of a phone upgrade caused issues with the app. The watch app doesn’t work smoothly and doesn’t update always. Contacted support for each of these with a wait time of over a WEEK for initial response each, and the responses weren’t helpful. The food database is lacking (still new I guess compared to my fitness) - A lot of the items are way off on accurate nutrition, and it allows you to flag them - had to flag a lot. The barcode scan works pretty well. The app does look and feel nice. But it doesn’t come close to Fitness Pal food database and functionality and lack of issues... canceled subscription for this and renewed my fitness pal membership - works flawlessly now. I honestly would have stuck with it had customer support not been so horrible. But I would rather trash 11 months of a subscription than to continue with Lifesum (so I did).

Developer Response ,

Thank you very much for your feedback!


We are awfully sorry for your overall experience! We are currently experiencing an issue with Health and the synchronisation to Lifesum but the team is working on a solution.


Currently we have many more emails coming in than usual so unfortunately the response time can be longer. We apologise for this inconvenience!

Khadijah1993 ,

The app is great but it needs some work

I’m on the keto burn plan and i like the app a lot, but there are some points that needs to be fixed. First, the recommended daily meal plan in the keto burn have more carbs and or protein or calories than i need, so if i go with the recommended meals i would be exceeding my limits of carbs or protein, the recipes are great i like them but they don’t suit my plan. I mean i can choose only one and plan the rest of the meals of the day myself. Second, sometimes when i log food it counts more carbs/protein/calories then i have to close the app and open it again or delete the food and re-log it again. And the numbers keep changing inaccurately sometimes. Third, i can’t decide the amount of water in my glass or bottle my self because the bottles we have in my country are either 330ml or 600ml. Other than that the app is really nice and i hope you work more on it.

Developer Response ,

Thank you for your feedback, it is really appreciated! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement! Regarding the second issue, can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

S4nte ,

Has the potential to be a really good diet app

This app looks nice and is generally easy to use but there’s a few things that get me frustrated while using it. I’ve only been using it for 9 days and I paid extra for premium.

The water tracker is buggy.

Not all the recipes listed under “keto” are actually keto. Like, hello. And there’s not a lot of recipes offered. When I make and track one of their recipes I can’t change (or add/delete) an ingredient if for example I don’t like avocado and left it out or I used 2 tablespoons of oil instead of 1. I need a food tracker to be accurate - especially if I’m paying for premium. Btw, you can edit your own recipes that you enter yourself.

Another thing that bugs me is their food database is so bad that you’ll find yourself entering nutrition info for half your fridge and pantry yourself if you’re interested in accurately tracking your macros.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

sempaikai ,

Almost perfect!

I recently got an Apple Watch and wanted an app where I could track calories and macros. UX/UI is a big deal to me, and this app is one of the best looking calorie trackers out there! (It seriously blows the socks off Myfitnesspal.)


There are a handful of issues and missing features that keep this app from being perfect:


- After exercising, the iPhone app has no problems reading health data from any of my workouts, but the calorie count and exercise on the watch app don’t reflect any workouts unless I have the iPhone app open first. I’ve reset both the watch and the phone but the issue persists.


- I wish the app supported importing water intake from IOS health kit instead of just reporting its own water intake. (I have another app for reporting my water intake.) It’s a minor complaint but it would help make the app even more useful!


- Finally, it would be nice to be able to quick add calories from the Apple Watch. Many other calorie trackers do this and it helps make their Watch apps more independent, which is nice if you don’t have your phone near by.


Developers! If you happen to read this and can implement these features and fix the issue I ran into, this app would easily be the best out there and also receive a 5/5 from me! ☺️

tory2798 ,

Love the app overall

This app is great for tracking my food and learning how to build healthier habits! It functions well and it makes things really simple to use. One thing I would love to see if more integration with recipe apps. Eating healthily includes a lot of cooking at home for me and being newer to living on my own, I’m following lots of new recipes and sometimes it’s hard to find something similar to track and logging individual ingredients or recipes can be very time consuming. One great app I’ve found for healthy recipes is Mealime. Definitely recommend integration because they list full detailed nutritional facts and tons of healthy and easy recipes. Even a simple way to allow Apple health to write food entry data combined with in app tracking because most recipe apps will allow you to track to Apple health.

Developer Response ,

Thank you so much for your feedback! Great to hear that you are enjoying the app.


I will make sure to forward your suggestion to the responsible team so that they can have a closer look at this.


Thank you again and best of luck with reaching your goals!

bluidblonde ,

Keeps getting worse!

I’ve had this app for about 3yrs or so now. I’ve had the free version and the year subscription. At first it was great but over the last couple years instead of improving it’s gotten worse. The app deleted all my previous data so I couldn’t see what I added a month ago, you use to be able to go back a year and see all data. It has reset my updated weight over and over again making it impossible to keep track. The app deletes food you’ve already logged for the day so that you have to keep adding it. You try to scroll down past lunch area and it gets stuck to where you can’t see dinner or snacks. Now today I tried to log my breakfast and lunch and the app won’t even respond. You go in to add the food and click ok and it doesn’t register at all. The app even deleted half of yesterday’s meals. I’ve loved this app and it helped me lose over a hundred pounds but sadly now I’ve deleted it because it doesn’t work anymore! I’m truly disappointed!!

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution during the night and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

Birdypie25 ,

Nutritional information absolutely wrong.

Though this App is beautiful and it syncs to all your tracking devices AND it’s easy to use, do not be fooled. This App has a vast log of

Nutritional information for foods that range from 37 calories for a cup of green grapes to 267 calories for that same cup of green grapes. Which is it? The problem here is that is gives options for the public to randomly log into their data base wrong nutritional information for food. If you are using the App to properly log caloric info or carbs this App is not for you. The numbers are incorrect. What a disappointment and waste of $44 dollars for the year. Also this App was developed in Sweden and most of the food logged in is prepackaged Swedish goods. The only way to accurately log in American food is by using the scan product option. And tell me how I’m going to be scanning my lettuce or carrots from the farmers market. This App

Is a waste of money if you are looking for accurate numbers. You are better off with “my fitness pal”.

Developer Response ,

Thank you for your feedback!


The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on ""Edit Food"". Please, find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=can-i-also-edit-correct-items-created-by-other-users


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.


We will, of course, constantly clean the database from our side as well.

Squishyy ,

Customer service Vs bugs

My issue with this application is that my goal was constantly getting reset from losing weight to gaining weight. My weight would constantly be reset to zero, and my meals would just delete by themselves. I reached out to customer service but they were no help. Finally I decided to delete the application and reinstall it onto my phone only to find out that I could not restore my previous purchase of premium. After several emails to customer service I still have not received a refund. It’s fine, I don’t need the money back, but in my opinion customer service is lacking. The application is great I loved how it graded food so I knew which foods are good and which foods were bad but the bugs cause me to cancel my premium membership. This is just my experience I’m sure others have had positive experiences, mine has just been quite buggy and annoying with customer service.

Developer Response ,

We are very sorry to hear that you feel that way. Please contact us at contact@lifesum.com with more details about your experience so we can understand better what you do not like about the app.

DCoral39 ,

Best honest app!!!

I found this app having a great ux design and a beautiful graphic design. One of my fav apps. What I love the most is that the free version is as good and efficient and resourceful as the premium . I absolutely recommend the free version at the beginning, you will fall in love with the app and its features so much that you will need to buy the premium that it’s just like having a personal coach 24/7. In the past I had very bad experience with another app that took my money and never heard back from them. Even if I ask for rectification. Lifesum is an honest app they don’t take your money for nothing. You pay when you want and they give you the best they can offer that is top. I keep using this app since 2015 it just keeps improving.

Developer Response ,

Thank you so much for sharing your positive feedback, we really appreciate it! We are delighted to hear that you are satisfied with your Lifesum experience! Many thanks!

Divagurl111 ,

Great but missing one thing...

So far using this app has been really intuitive and fun! It’s so easy to track your meals and water, I really appreciate the wide range of excellent recipes and that you can add the ingredients to a shopping list. The only thing I wish that this app had was a feature where you could make your own recipes. I do a lot of cooking and have used calorie counting apps before that let you add all of the ingredients to a custom dish or recipe along with how many serving that you prepared and calculates the calories that you consumed per serving. I haven’t seen this feature on this app so I just enter the calories per serving as a custom item but it doesn’t include any of the nutritional information. I really appreciate that the keeps track of and sets goals for your nutrition but I feel like when I prepare my own recipes I miss out on that feature.

Developer Response ,

Many thanks for your review and positive feedback! You can create your own recipes - as well as meals, food items and exercises - under Me > Favorites. You can find out more here: http://bit.ly/2CSyBYp. All the best with reaching your goal!

IᑎᗪII✨ ,

Without Premium, there’s no point.

I initially downloaded this app because I wanted to lose a bit of weight and monitor my calorie and water intake, but after having this app for a few weeks, it has no purpose. The app gave me a suggestion of approximately 1700 calories per day and 8 glasses of water. On most days, I like almost all of what I eat-with the exception of foods that aren’t listed-and at times I find myself going over the calorie limit, or not drinking enough, or getting a less than satisfactory rating on some of my meals, and what I’ve noticed is that the app recognizes this, but does nothing to help me do better. Even a more in depth analysis of what you ate that day is restricted unless you have premium. Over the past couple of weeks I’ve formed some unhealthy habits that the app recognizes, but does nothing to help me break the habits, or give me tips to eat healthier.

Developer Response ,

Thank you very much for your review - your feedback is very appreciated! Can you please reach out to us through contact@lifesum.com with your personal details and the goal you have set so we can look into this for you and further assist you? Thank you in advance!

Carne-Gigante ,

Great app with a few personal drawbacks

I’ve used this app for a little while now and I’m really enjoying it! The layout is nice, the style is sleek, and it’s helping me track everything!


I bought a year of premium, partially because I wanted the extended features and partially because I figured if I spent money, I’d be that much more motivated to eat right!


Lifesum is based in Sweden, so most of the measurements are metric, and as an American, that’s not what I’m used to. Getting measurements can be a bit more effort with this app, but at the same time, I feel like I’m learning (at least a tiny bit) of the metric system and how it correlates to amounts of food/liquid.


There are only a couple minor inconveniences with this app. When I swipe down to look at the “Daily Progress” page, the weekly bar chart occasionally shifts to the following day, leaving the current day blank. When I open the app in the morning and go to enter my weight, the app tends to crash, forcing me to reopen it before it functions normally.


Honestly, these are really minor inconveniences that don’t really hinder the app at all. The health plans, recipes, and tips are all helpful and enjoyable. I’ve enjoyed using this app, and it’s definitely worth a try with the free version!

Developer Response ,

Thank you very much for your feedback! Can you please send some screenshots showing the issue you're referring to with the Daily Progress feature so we can take a look? You can contact us through contact@lifesum.com. Thanks in advance and apologies for the inconvenience!

Ritch rich ,

Good but needs work

I really love this app and I love how easy it is to keep track of macros. However, keeping track of some foods is really difficult because the serving sizes just don’t make sense on the app so I’m stuck either weighing everything I eat or doing complicate conversions. My fitness pal is much easier to use because there are many different serving size options. My main point is that when I scan some barcodes, none of the serving sizes come up that are on the packaging. When scanning a barcode it should come up with the same serving size that is on the packaging. It’s hard to choose which app to use because I’m trying to gain muscle mass and both apps aren’t really amazing at it. Please fix the serving size issue. I don’t want to have to do a bunch of math every time I eat.

Developer Response ,

Thank you very much for reaching out and leaving your feedback.



We are aware that the current serving availability can make tracking harder - so this is definitely something we will be addressing. Thank you very much again for your feedback!

A Sick Kid ,

More features

I normally do not write reviews, but I figured I would add some commentary/suggestions and also what I have found that I do like at this point. The app is pretty easy to use, has a decently large database of foods you can search/scan and can be motivating. However, I would LOVE if there was a breastfeeding/pregnancy feature. Pregnant people are meant to GAIN weight and apps like this definitely don’t encourage that, even if it’s necessary for a developing fetus. While breastfeeding, you also can’t lose weight too quickly or else you risk completely tanking your milk supply. I’ve tried to use the suggested amount of calories but every time I do that, I notice the amount of milk I produce plummets quite quickly.


I’d give this app 5 stars, but I do wish they had more options/features for woman!

Developer Response ,

Many thanks for your rating and feedback! Please, check out this article https://bit.ly/34rLwhV on how to use our app while pregnant or breastfeeding! Also, our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

Biggest Taylor Swift fan! ,

So close to perfect

This is a really fantastic and easy to use app for anyone who’s seriously committed to their diet. I recently started a strict keto diet and this has been invaluable for helping me keep very close track of exactly what I’m consuming. There’s even a feature that can tell you what percentage of your daily intake has been composed of protein, carbs, and fat! The only way this app falls a little short is it sometimes just doesn’t work. Often times I’ll log a food in, and then it simply does not calculate into the log, as if I didn’t just go in and take that action. It gets a little annoying since it’s pretty common and the whole point of this app is to successfully log my food. But with all the other benefits this has to offer and the attractive design, I’m so grateful for lifesum!

Mellypepper85 ,

Too Much Tied Into Premium

I was looking for an app to replace MyFitnessPal, which is a good app but boring and outdated. This looked like a winner at first, it has a great layout and design. But there are features that require membership when they should be basic. The two biggies are 1. No daily nutritional information (I have potassium issues and I need to see that info) and 2. You can’t modify your daily intake (macros) based on your needs/desire without paying for Premium. For instance, it locks you into a “Classic Plan” that has macros and a calorie count that doesn’t fit with my current lifestyle and I can’t adjust them because it’s locked into a membership. With most other apps, including MyFitnessPal, these options are both included for free and pretty basic features. This app is basically a pretty calorie tracker without Membership. I guess if you want your meal plan and dietary needs dictated to you then this app is for you.

Developer Response ,

Thank you very much for your feedback, this is very appreciated! We will inform responsible team regarding your feedback.

Whyareyouevenreadingthis ,

Love it, but one small bug

I've been using Lifesum for about 10 days now, and I really enjoy using it. It's simple, and easy to use. My goal with Lifesum is to help me eat more, since I under eat a lot. While my under eating problems have been getting better since using Lifesum, there is one bug that kinda annoys me. Whenever I log a meal, it says that it is a few calories under, which is a really helpful aspect of this app. Sometimes, this feature bugs out, and gives the incorrect number of calories under. For example, if I log 200 calories of food, it will say that I am 200 calories under the minimum goal, which isn't true. Hopefully this bug will be fixed soon, because it's really driving me crazy.

Developer Response ,

Es tut uns leid zu hören, dass Du dieses Problem hast!



Bitte kontaktiere uns mit mehr Details zum Problem, Deinem Telefon, OS und der installierten Lifesumversion direkt unter contact@lifesum.com


Damit können wir den Fall untersuchen.


Vielen Dank im voraus!

Serendigital ,

Sadly, requires reading glasses

I want this app! But I’m not willing to carry reading glasses. This style of typography is OK for print publications, because you get in the habit of putting reading glasses on the coffee table. But, with an app you use for a few seconds, multiple times per day, reading glasses aren’t an option. Sure, I could use Apple’s accessibility zoom, but again, with something you need to see, multiple times per day, it’s not a viable option. Just design it to be legible out of the box. I have to believe that even your younger customers will appreciate better legibility. Trust me, it can be done tastefully.


Also, no cups!! Since when do you measure milk in teaspoons?


Again, I want this app! The clever water entry, the very usable food entry, and the great diet plans make me really wish that I could switch from the also great “Lose it” app. But alas, I can’t.

Developer Response ,

Thank you very much for your feedback! We are glad to hear that you are interested in our app, and we will have that in mind to our next update. Thanks again.

anotherdeletedapp ,

Doesn’t save any details entered

Update: There has been an update to the app. It is working better now but still won’t stay connected to the Apple Health App. Every morning I must go into the settings and resync it to the health app to count my steps. Other this issue I really the free version of the app. When you sync it the your Apple Health app it will bring across all the food nutrients you consume. I will wait till this is fixed to determine if I will pay for the extras.


I have not bought the premium version yet and was trying the free version. I have to keep going into settings and re-entering my stats plus re-connect it back to the Apple Health app to count my steps. It is not very stable at this moment. Other than these really important issues it seems like an app I would love. I like the interface and the food diary contains a lot of food.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Dragon1212 ,

Limited choice

I have premium membership and I been using this around week.

I was using “lost it!” app before I change to this app because of reviews.

The problem I have with this app is you can only be on one of eating plans if I want to change back in for my eating plans for weight lost no I can’t do it.

Few days I been thinking there is so little food and restaurant lists on food logging.

The app I used previously “lost it!” has so many options when your input if your food logging it’s so much easier.

I didn’t pay for premium membership when I was using “lost it!” app now I’m paying with this app I’m disappointed with this app.

I do like counting water intake and step counter but other app do have the same thing, I couldn’t use it because I wasn’t paying for premium membership.

I guess I have to cancel this and go back to other app and start paying for premium membership there because it’s big difference on food logging and how much easier it is.

If I went out to eat any restaurant or got avocado packs from Costco or eggs other app has soooo much better choices of name of brands, I can just input pieces of food intake that make much easier.

I want to like this because I did sign up for premium but it’s just not working for me, I need app easier and quick to input my food it’s already time consuming to logging but I have to do it for my weight lost goals.

Developer Response ,

Thank you very much for your feedback! That is appreciated.


We are very sorry to hear that you are not satisfied! One of our main focus is to improve the food database during the next few months so this will definitely be improved even more.


Please note that you can also create your own food under FAVORITES in the app: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-recipes-food-items-meals-exercises-under-favorites---ios&p=all

emojily ,

Great, but can’t adjust your individual calories if 5:2 diet

I really enjoy using this app and even got the year long subscription. It allows me to find new recipes and try new diets to see what works for me. Also really love syncing it with my health app to show how many calories I’ve burned with walking. Two complaints though if you choose the 5:2 diet, it will only show you low calorie recipes for those 500 calorie days. However, I want healthy recipe ideas for every other day too. In addition, you’re not allowed to adjust the calories you need in this diet. It wants me to do 1550 calories 5 days out of the week to “get a better day rating” but that would be overeating for a person my size! Hopefully you can fix because I love trying the regular recipes as well as the 5:2 recipes.

Developer Response ,

Hi there, thank you so much for your review! We are happy to read you enjoy our app! Regarding changing you calorie goal you can adjust it by going to Me>Settings (top left corner) After that tap on Personal Details under Settings. To change your calories per day goal, tap on Calories / day and overwrite the given value. Save the new number by tapping on 'Save'. Please consider that we calculate the energy (kcal) recommendation though the Harrys Benedict equation. This is a validated formula that gives a BMR value (basic metabolic rate). Depending on what activity level and goal the user then chose, we get the total energy recommendation. If you need further assistance please contact us at contact@lifesum.com. Thank you!

jelly...33 ,

Too much premium

I love this app because it is so easy and that it helps in a lot of ways but the reason why I don’t like it is because that there isn’t much for a person who doesn’t want to pay for premium to do. Say for the recipes all of them are for the premium members. I am a person who likes to try things but I didn’t want to spend my money on this because I know I’m not getting much from it. So I would just like there to be more things for people who aren’t going to pay for the premium member ship. I know the whole point in having a member ship is for a person to purchase it and have everything but I just feel like you should give a bit more things for people who don’t pay because almost everywhere I like it pops out with paying for the premium.

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 75 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

Wagszilla ,

Solid app; rough around edges

I went from LoseIt to MFP to Lifesum.


The others were free, this is not. I have higher expectations.


The database needs culling but my main gripes are with the portions and portion editing and creating meals/favorites.


For starters, sometimes it doesn’t even save and/or there’s a delay in it saving.


Secondly, editing the entry forces you into a separate screen to update your servings. This should be a quick menu option.


Thirdly, the photo feature might be cool for some but I’m personally not in the habit of taking food selfies so 1/3 of the screen real estate is an ugly colored blank space. No option to change that.


And finally let’s say you have 3+ entries for a given meal - you always have to tap “see more”. Why? Why is it a secret menu? So I can see the photo that isn’t there? The meal rating which I don’t care about?


The second gripe is the Plans and Recipes being a main menu item instead of Meals or Workouts. In order to edit/create those you need to act like you’re logging something and that’s not always the case. It’s another example of too many clicks to find what you’re looking for vs. something I will never use.


It’s a solid app. I like it. I hope the devs provide more options for a more streamlined and customizable experience.

Developer Response ,

Thank you very much for your feedback! We will inform the responsible team regarding your feedback.

Crazygurl106 ,

Who’s reviewing this food?

Giving this 3 stars because I got a free trial of Premium and it was much better. Then when the trial ran out all it did was count up calories and basic nutrients like sodium and sugar.


My main complaint is with how it scores the food. Depending on how healthy LifeSum thinks your food or meal is, it’ll have smiley faces and frowny faces with varying degrees of emotions in between. I drank a soda and it had a happy face because it was low in sodium, but when I input that I added frozen spinach to my smoothie, it gave me a 😐 face! I’m sorry, what?? How is soda healthier than spinach?? Multiple times that has happened where it’ll give me a good rating on a terrible junk food meal, and a bad rating on a meal like an omelette with cheese and veggies. Meals are more than calories and sodium, nutrients are important in weight loss and health too! I think if you want to track nutrition you should stick with MyFitnessPal. This app is that not helpful

Developer Response ,

Hi there, thank you for your feedback!

Meal ratings, which appear in the Diary view as emojis, exist to provide feedback on how close you are tracking towards your health goals. These ratings are generated by an algorithm that considers a variety of different factors: your health goals, your dietary preferences, your nutrition settings, if you are getting the right proportions of macro and micronutrients, and if you are close to achieving your calorie goal for that specific meal. You can find all information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?l=en&s=life-rating-life-score&f=meal-rating---ios&p=all.


If you have further questions please feel free to contact us at https://lifesum.com/deep/settings?page=support thank you!

CorgiRunner ,

Regret I paid for premium

I really want to like this app because it is very attractive, unlike MFP. However, it needs a lot of work, especially the recipe function. First, I found a lot of mistakes in the database, too few/many calories etc, and no way to report errors, unlike MFP. Next, the recipe function keeps making the app crash and when I finally get a recipe entered, there is no way to edit it later. For instance, you use a different brand a cheese the next time you make it, you can’t correct the calories/nutrition. Next, there is no website availability so you have to enter recipes in the app and personally, I can type much faster in a keyboard than a mobile device. Last, but not least, there is no recipe import function so you do HAVE to enter each ingredient and instructions by hand, unlike MFP. So while MFP may not have the glitzy, cutesy presentation, it is HANDS DOWN a much more functional app even without paying for their premium membership.

Developer Response ,

Hi there, we are sorry to hear that you feel this way but thank you for your feedback! Regarding the database and reporting errors there is a function for that; When you're in detailed view of a food item, please scroll down to the bottom of the page until you see the Report button. Tap on it and choose one of the five options available and click on Next to come to the next page where you can enter details. Then send the error report by clicking on Submit.


Furthermore, we will send your feedback through to the teams in charge for their knowledge. Thank you.

amy9renee ,

Premium = fraud

Invested in premium thinking it was the way to go per the way it’s sold, 1: being after the purchase was made I was charged the full amount, yet when the subscriptions are displayed it makes it seem like you’re paying a small amount for the months you choose. Not the full price!

2: the food plans and recipes are horrible and not a lot to go on as the way it’s being advertised. Your best bet is to stick to google or Pinterest for multi recipes.


And last; they make it very hard to attempt a refund but you have to go through iTunes and even then it says no. Do I have to write on a full report as to why I want a refund? I tried to cancel exactly 5-10mins after I purchased and discovered it’s not what I paid for as it was misleading and false. So now of course after I went in and “cancelled” my subscriptions now the app is faulty because you can’t get a refund but yet I’m stuck for three months with a faulty app

Cool thanks!

Developer Response ,

Thank you for your feedback and sorry to hear that Lifesum didn't meet your expectations. The reason we show the monthly cost, is for our users to see the difference in price from subscribing yearly and monthly. A monthly subscription is also available. We show you the total price before you pay. We are sorry if this wasn't clear enough. Please, make sure to send us your registered email address through contact@lifesum.com so we can help you with a refund - thanks!

emztuck ,

Useless compared to my fitness pal

I started using this app because I thought the interface was more aesthetically pleasing than my fitness pal. I was so excited that I even bought the yearly subscription. After a day I regretted it. The food database is incomplete and not accurate. For example I was tracking for a few days and was wondering why it said my fats were so high...it said a serving of grilled chicken breast had 20 grams of fat.....the scanner doesn’t work either so you’re out of luck if you can’t find. The “rating” gets irritating as well. If you’re trying to center your carbs around when you workout it’ll constantly tell you that you’re off track because your macro distribution. Would also like to see an app that has the option of Meal 1, Meal 2, Meal 3, Meal 4, Meal 5 etc. rather than breakfast lunch dinner snack. Will be going back to my fitness pal. I just wish I hadn’t spent 50 dollars on a year subscription (which adds near no value to the app)

Developer Response ,

We are very sorry that you feel that way! If you prefer a refund, please contact us directly. We would also appreciate if you could send us some details abut the barcode scanner issue so we can start investigate. Thank you very much!

rachellee343 ,

You can’t do anything with the free version

I couldn’t even adjust my own macros without upgrading to premium. That’s the most basic functionality I need out of a fitness app. I can’t properly keep track of what I’m eating with a quick look at the app when the preset daily requirements are so far off.


I was really excited to try this app because it’s the most beautiful software of its class that I’ve ever seen.


But this is a really basic feature that I should have been able to use, and not including that was a huge let down. I’ve never seen this missing from any other fitness app before.


There’s just no reason for me to pay for the app when they don’t meet even my most basic needs with their standard version and they don’t have a trial or anything for me to see if it’s worth it to upgrade to premium.


I understand why premium content like recipes and shopping lists are paid for monthly, but that’s not what a lot of us are after.


If they’re not willing to unlock those really simple features on the standard app, they could at least provide a one-time pay version for a few dollars like many other apps in this category.


As excited as I was, I can’t even try this out without that feature, so I’m uninstalling Lifesum.

Developer Response ,

Please feel free to contact us directly at contact@lifesum.com about a trial and we will see what we can do for you.

mahshell ,

Great but could be better

Update: Net carb tracking has been added and that is awesome- thank you. My only complaint left is that there are still only a few diets to choose from. Please add more, particularly intermittent fasting. 🙂


I have the paid version and I do like it (both paid and unpaid) better than My Fitness Pal. However, there are still some missing features. Please allow better diet customisation (meal frequency, intermittent fasting, net carb tracking on/off toggle, etc) for all five stars. One of the reasons I initially switched from MFP to Lifesum was the HealthKit integration- MFP only logs food but Lifesum logs food and water (as well as exercise, weight, etc). I'm enjoying the app, my daily gripe is that if I eat plenty of veggies it shows a bad day full of carbs, because it's showing total carbs instead of net carbs.

Developer Response ,

Thank you very much for your updated review! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd - thanks in advance and good luck with your goal!

Exile714 ,

Needs Better/Verified Calorie Database

I liked the interface, color scheme, basic layout. There seemed to be an overly heavy emphasis on fad diets, but give the people what they want, right?


But the reason I switched back to another tracker was that the calorie database was just way too cumbersome to sort through. When you’ve been tracking for a while you get a sense of what foods contain X amount of energy. Way too many entries were either overestimating calories, underestimating calories, or giving a bizarre calorie per gram/ounce number despite the “serving” number being ok. I had to double check everything and that meant manually manipulating the metrics at least a couple times a day. So... that’s a no go for me.


Still, probably the prettiest of the tracking apps, especially when you clear all those initial advertisements away.

Developer Response ,

The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on ""Edit Food"". Please, find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=can-i-also-edit-correct-items-created-by-other-users


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.


We will, of course, constantly clean the database from our side as well.

Sgabel ,

Unreliable Diet Information & Poor Functionally

The app itself has a very nice layout. However the functionality seems to be very wonky. For example, one day it says my calorie intake should be1650, the next day it say it should be 500. Not sure what to make of this. Based off two other apps I’ve tried, my goal intake is around 1250 calories. The other thing I noticed was for the “easy” Keto Diet, it was showing 80% carbs, 5% fat and 15% protein. Anyone familiar with the Keto Diet knows this is incorrect. Finally, one feature I liked was the 3 week weight loss plan that would show menus for the week. The day after I paid for the premium version, this feature was no where to be found. So far I have found this app to be very confusing and not at all accurate with the information it is supposed to track which is diet. Carb Manager is great for those focused on the Keto Diet and MyFitnessPal for all other diets.

Developer Response ,

Thank you for rating our app and for your feedback. We are sorry to hear that you find our app confusing! The 3 week weight loss plan requires specific settings in order to be available to you https://bit.ly/2A5T6Co. Also, your calorie allowance depends on many factors so, please feel free to send us more details at contact@lifesum.com for further assistance!

Casantrc ,

IF not accounted for

I recently started keto up again and have decided to add some intermittent fasting, meaning I’m skipping breakfast. This app doesn’t have a way to acknowledge this and therefore their “tips” about nutrient recommendations are off, since they’re counting on me eating three meals a day and not just two. I wish this was an option.


I do love this app, probably more than Carb Manager, but carb manager does have a lot more recipe options to choose from. Also, if you are trying to search for a random dish and people have entered it before, there is no indication of what foods are inside this dish that someone else has posted and therefore sometimes it is hard to know whether you are picking the right dish compared to what you just ate.

Developer Response ,

Thank you very much for your valuable feedback, we really appreciate it and will make sure to send it through to the team in charge! Thank you!

K9.kil ,

Love, but

Wow, what an easy app to use. I do have the paid version. This is one of many tracking apps I’ve used before, but this is the first I loved so much that I paid for the premium version. I love the idea of the plans, BUT, I so, so wish I could swap out a single ingredient in each recipe. I follow a vegan diet, but the plan offered for vegans is very limited. Instead, I like to follow other plans, but swap out proteins or cheeses for vegan options. I would LOVE to see an option where I can go into each recipe and swap these out rather than having to fill in the whole recipe myself just because of one substitution. This would also help when making sure I’m getting as much protein/calories as the meat option would have. Please add this feature; it would help the app become more vegan-friendly!

I don't know...Username? ,

Overall Such a Great App!

I really enjoy this app! I initially downloaded it to help count macros because I am vegetarian and sometimes struggle to ensure I get enough protein every day. This app helps keep my protein intake (and fat and carbs) top of mind. One thing I wish I saw more was I take of other key nutrients - like fruits and veggies, which currently are just counted for carb intake. Since all carbs aren’t created equal, it would be helpful if carbs such as breads and pasta were differentiated from sweet potatoes and greens, for instance. But, a great thing it does do is account for added and naturally occurring sugars, so that helps a bit with fruit sugar vs pasta, packaged goods, etc. I also love the barcode scan function. All in all, I plan to use this app for a long time. Good work!

Developer Response ,

Thank you so very much for your positive feedback! We are very happy to read that you are satisfied! We will forward it to the responsible team for their knowledge.

Caligrl24 ,

Very disappointed

I am so beyond sick of fighting with this app. If you care anything about tracking your macros correctly- go with myfitnesspal. I’m frustrated that I upgraded to premium only to hate this app so much, I dread using it. Everything I scan- has the wrong info and often times the barcode is associated with the wrong food item. So I edit each time, carefully putting in the exact info off the food packaging, only to have it tell me calories etc are wrong and not allow me to save it! Why bother? I also hate that it won’t allow me to track other things, like vitamin content- except for potassium. Also a joke that it won’t allow you to remove food items you create, or most of all, edit them. Which is exactly why you see so many duplicate items created by ppl on here. I know I sometimes change my recipes up, so why not allow me to change it on here? This app has been around too long to be this dysfunctional.

Developer Response ,

We are very sorry to hear that you have had a bad experience with our app and we appreciate your feedback. It is absolutely possible to edit and remove your created items - you can do this by entering the item through Favorites, not your Diary. Also, as we are constantly working on improving our database, I have forwarded your feedback to the team responsible and you are also very welcome to contact directly through https://lifesum.com/deep/settings?page=support if you would like further assistance.

Rosaa ,

Beautiful app but for targeted users only

Hello, I have been a premium (paying) user of this app, but I had to cancel my membership. It’s a beautiful user interface, which was the initial appeal for me as a user. However, without the ability to access simple data from my food intake, this app is not as useful as I would hope for it to be when tracking more than just macros. Calcium, magnesium, and so many other minerals that should be easily imported on the developer side (I am familiar with development), but somehow, even with a user forum requesting such simple tracking, and for years now, this data is not available to users. The alternative for tracking not just macros but the various minerals we need to survive and thrive is My Fitness Pal, which is free, for my purposes at least. I will happily return as a user when these simple yet essential pieces of data are shared and easily accessible as well.

Developer Response ,

We are very sorry to hear that you feel that way! We will make sure your feedback reaches the responsible teams.

Gymgoer4813 ,

Love it- but a few places for improvement

The app is beautiful - which may be shallow but the design has certainly made me want to engage with the app far more than other food tracking apps I’ve used before. The reminders and prompts are helpful and motivating, and Lifesum offers a lot of easy-to-select plans (keto, 5:2) that I was interested in. I’ve paid for the 6 month subscription and am using the 5:2 plan. However, the food database to search from is far more spotty than Myfitnesspal and I’m putting most of my food in manually, and I am unable to move around my fast days throughout the week to account for my schedule, which causes some really discouraging feedback from the app when I’m either blowing my fast day calories or way under eating on a non-fast day.

Developer Response ,

Thank you very much for your feedback!


Please note: you are able to change the fast days manually if you feel that you need to change them by clicking into the 5.2 plan under PLANS and then on the settings.

EmJai84 ,

Keeps me accountable

For the past week and a half of using this app, I have logged everything I eat from just a small snack to my meals. It’s hard because I work overnights and I log my dinners as breakfast and so on but it does help me maintain accountability of my food. I like being able to find the foods I eat from popular restaurants to foods I prepare at home. My favorite part of the app is being able to scan the barcode of the food I prepare and input my portions.


One of my personal issues is ensuring that I drink enough water and this app also includes a water tracker which is also a favorite of mine. Because I am able to tracker my water intake, I am pushing myself to drink even more water!


I love this app! Thanks.

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

jadeycakes777 ,

Overall amazing

Overall I think this app is amazing. I love the reminders and the weight tracker. I love the label scanning and entry capabilities. I love that you can track for different types of diets. Where I think this fell short is in the Keto diet tracking area. I track net carbs and yes it does track them to a certain degree. I occasionally buy low carb treats with three and under in the net carb department they are higher carbs but the majority of carbs are sugar alcohols which should be subtracted from the overall carbs just like fiber to get the net carb total. Like I said overall an amazing app just needs a little tweaking for net carbs to calculate correctly. I should add that I don’t buy apps but I did purchased this for the three month timeframe to try it out and will definitely be purchasing for the next time frame!

Developer Response ,

Since we do not support sugar alcohol in our app our approach can differ a bit from other net carb calculators. There is no "true and only" way though.


In our app we calculate net carbs = total carbs minus fiber.


This is the net amount that your body can consume and will affect your blood sugar (such as sugar and starch) - the rest (fiber) goes down in your stomach to be food for the gut bacterias.


Therefore if you have e.g. a total sum of carbs with 45 g and the fiber amount of it is 39 you will get 6 gram net carbs (45 gram total carb - 39 gram fiber).


We hope this was helpful.

emmytobias ,

Wish the food entries were more accurate

I like that this app allows me to make low carb/keto choices without judging me for consuming too much fat (*cough*MFP*cough*). I also like the premium feature of following a plan with recipes and guidance. The app is beautiful in design. But I feel like if I’m going to pay for a food/diet journal app when there are sooo many free ones to pick from, the food entries need be accurate. I find myself fixing a lot of foods and barcodes in this database. And making a food a favorite should be right there on the nutrition facts breakdown—it’s not straightforward how to access recents or favorites. If I hadn’t paid for a 3mo subscription, I probably would have returned to another app by now for the convenience of a user-verified and more accurate database. A little more tweaking on the UX and accuracy of this app and it will be the bomb.

Developer Response ,

Thank you for your review - we truly appreciate you sharing your thoughts on our app and we have forwarded your feedback to the team! If you are interested in a refund, feel free to send us a copy of your transaction receipt at contact@lifesum.com so we can help you out. Thanks!

SeanSellek ,

Great, but could use some improvements

Lifesum is a gorgeously designed app, but prefer Yazio’s Apple Watch complications.


Lifesum’s Apple Watch complication tried to cram too much information into one complication, displaying progress bars for protein, carbs, fat, and total calories. I love that idea, but there are only progress bars, no numbers. I would love at least a small number of total calories remaining, so that I can have an idea of the size meal I should eat. This would make the macro progress bars much more actionable.


Finally, YAZIO has a very large selection of complications. Give users the option to customize their Watch faces as desired, perhaps an all-in one complication, alongside several single-nutrient complications, water, sleep, etc.

Developer Response ,

Thank you for the feedback, we much appreciate it! Please feel free to leave suggestions for improvement on our UserVoice as well: https://lifesum.uservoice.com.


Thank you!

Christian82 ,

Aesthetics can’t overcome customization problems

I’ll start by saying I’ve been using MyFitnessPal for 6 months. I wanted to try Lifesum because I was intrigued by its design and meal recommendations.


But I couldn’t even access that without paying for 3 months. So I did. Only to discover their diet customizations aren’t great. I don’t eat beef, a fairly common thing. Yet no such option exists. In fact the options all seem largely geared towards fad diets. There’s no simple way to set a “pre-diabetic” or even “low salt” diet which is probably what 90% of people actually need from a diet planner. Instead it’s Keto and Paleo, with Nonsense diets like “Scandinavian” thrown in the mix.


Second, and this is probably not the norm, but having to go from another app where I’ve selected or added dozens of foods makes this a huge burden to climb. Within a day I was exhausted from having to resubmit or search for common foods I eat. So if you’re looking to switch from another I can tell you it’s probably not worth it.


Lastly, I appreciate the design but it really impedes basic information visualization. But that’s where the emphasis is, not on actual health. The combination of fad diets and imagery over genuine education or even suggestions tied to legitimate health issues makes this a fairly superficial app. And to have to pay for three months just to find that out is just plain ridiculous.

Developer Response ,

We regret you did not like the app, but thank you for your feedback and will make sure it reaches the teams in charge.

Enthusiast🚗 ,

Overall Look & Test

I like this app, but the downside is it doesn’t have all exercises their are so you can add to exercises on the list. This makes it difficult to track on dieting. I’ve had this app just 2-3 days of premium subscription and I feel it’s just not for me. The app isn’t really accurate on intake on calories. I’ve already paid for the subscription for a year, so it’s a waste of my money now which I paid for a year. The amount of water someone should take is helpful. Also, for someone to be using this, you have to have a decent income to buy most of the healthy products suggested to stay on track of diet plans. For myself I’m a student, so this is kind of difficult since I don’t make that much while going to school with a part time job. Overall, it’s a good app for a little more experience users.

Developer Response ,

Hi there, Thanks for the feedback! We are sorry to hear you feel this way. Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com


If you need any further assistance please contact us directly at contact@lifesum.com. Thank you!

GirlyRoc ,

Great app but needs improvement

I love the app, but there a few key features that could make it better.


1. I wish the app gave you the ability to create your own weekly or more meal plan by selecting the recipes you want out of the chosen diet you selected. They have predetermined meal plans offered in some of the diets, but the ones that don’t have a predetermined plan should allow you to create one by selecting which recipes you want. Then its easier to keep track of what you plan to eat each day.


2. On the done for you meal plans the selection of swaps is limited. It should allow you to swap any recipe in the designated diet plan, and you can use the track feature to make sure you stay within your daily caloric intake, or select recipes that have similar calories to what you are swapping.


3. Allow recipes to be broken down by serving. They all come with a standard 4 servings, but it would be nice to select the number of servings you want to prepare and the ingredients adjust automatically. Of course I can do the math to figure out on my own, but would be great if I didn't have to.


Overall, its a great app and I love using it! I have recommended to others also.

Developer Response ,

Thank you very much for your detailed feedback! We will definitely working on more features and we have made sure your suggestions will reach the team.

JrWilton ,

So much potential yet lacking in support

This is a great app for someone who doesn’t care about details. The smilie faces and the progress bars make the app easy to read.


Unfortunately, it takes support a long time to respond by email and I’m waiting (2 months and counting) for any action on reported errors in nutritional values of foods. Therein lies my main complaint (I do care about the details): when entering foods nutrition details, one cannot distinguish natural sugars from added sugars and there’s no place to list starches. For example V8 no-sugar added juices skew your meal and day ratings for too much added sugar. Saturated and unsaturated fats are also a problem. On the only response I’ve received, Support claims to review these items and make the adjustments but I haven’t seen that happen yet.


Suggestion:


1) If Lifesum is going to monitor the food products, then do it quickly and correctly. If not, expand the fields so clients can take charge - otherwise the price for the service is too high.


2) Make responses and provide easier access to support.


3) Improve integration between meals and trackers. I don’t want to remember to track my vegetables/fruits. It should be automatic. If you can track fat you can track vegetables, fruits, fish and water.

Developer Response ,

Thank you very much for your rating - your feedback is highly appreciated and directly forwarded to the responsible team. All the best with reaching your goal!

jooliozzz732 ,

Great! But not the Best.

I’d love to love the app and currently have the premium version.

Pros: Visually appealing! I LOVE the UI in this app. It’s catchy it’s quirky and it makes me want to come back even if to simply glance at it. What’s left in calories for your day is shown on top along with the calories eaten, calories burned, protein, fat and carbs.

The app seems to be intended more for specific diets, so if there’s a particular diet you’re looking for, this can help u get there if the diet plan is there.

A favorite feature of mine, which is why I purchased the subscription, are the faces when u log food. Eat something healthy? You get a very cheery face next to it. Somewhere in the middle you get a 😐 while eating unhealthy gets u 😔. It definitely helps me be aware of what I should purchase more when I’m doing grocery shopping.

Cons: speaking of grocery shopping, this doesn’t have nearly as wide a database as MyFitnessPal. I’ve been pretty displeased with having to update my own foods. Even worse is that with some foods, they have you measure by oz, or millimeters, etc. As compared to MyFitnessPal where they match the serving on a can or package.

After a couple of weeks I’m still giving Lifesum a try because I want to love the app. This has everything MFP does not. And vice versa.

Developer Response ,

Thank you very much for taking the time to share your thoughts on our app - we truly appreciate it! We have forwarded your feedback regarding our database to the responsible team for future reference. Thanks again and all the best with reaching your goal!

redgears ,

Good, but has some issues

I’ve been using Lifesum for a few months. I switched from MyFitnessPal because the UI of that app was driving me nuts, and LifeSum presented a much more straightforward food tracker.


I’ve had two technical support issues with Lifesum, one of which I opened yesterday and is still ongoing.


The first was because I couldn’t get the app to appear on my Apple Watch. I jumped through all the hoops, it just wouldn’t install until on the advice of Lifesum support, I deleted and reinstalled the app. That got the Apple Watch app to install (the Watch app turned out to be terrible. It wants to be a tomagotchi, not show me my actual calorie count for the day. Really strange design decision folks.)


When I reinstalled the app, it lost lots of settings. My calorie counts were preserved, but all my notifications were lost, my weight loss progress was reset (talk about demotivating) I had to log into my Lifesum account multiple times to get it to recognize the premium account.


The current issue I’m having, where Lifesum only recognizes about 50% of my active calories, has been going on for a few days. I suspect it’s because I’m running the iOS 11.1 beta. Support’s first suggestion? Delete and reinstall the app.


Not helpful.

Developer Response ,

We deeply apologise for the Health issue! The team has already found the reason for the problem and is working on a fix for it. A new version with the solution will be published as soon as possible!

Thinking of the moola ,

I’m confused

I got this app a couple months ago and than deleted because it was hard for me to track all of my food. Since it is the summer I decided that I might have more time to be able to track my food and activity. I re-downloaded Lifesum and after I signed in it brought me to a page that wanted me to confirm that I had read the he updated policies. The screen was buffering so I couldn’t read it and it wouldn’t even let me click ok to move on. Thus went on for a while so I deleted the app and re-down loaded the app. It still didn’t work. This has been happening for a day now and I would really like to be able to use Lifesum. It may be an issue on my end but I am not sure. If I could get a response that would be much appreciated. Thanks.

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

Alibü ,

Outstanding app but it just need a few tweets

I just wanted to start off by saying that this app is very convenient, easy to use and extremely helpful. It is by far my favorite calorie tracking app. I have one problem with the app and if you could fix it it would be great. Lifesum offers 4 places to submit meals: Breakfast, Lunch, Dinner and snacks. There are only 3 main meals that should be of large portions and a really small snack. However, I eat more meals but in smaller portions and the way of submitting your food when you eat like me gets difficult. If you could maybe make the app more customizable regarding how many meals you eat it could be helpful. I have the premium version of Lifesum and I am really enjoying it!😁I really hope you take into account my recommendation

Developer Response ,

Many thanks for your awesome feedback! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement! Good luck with reaching your goal!

seattle9536 ,

Glitchy, doesn’t sync

I paid for the premium version after being offered a promotional discount. If I were paying full price, I’d be very unhappy. While there’s a lot to like about Lifesum, the app has many flaws. Mine has not synced with Apple Health since mid-December, despite several reinstallations as instructed by customer support. It displays my calorie count as the next day, for some reason. And the food search needs work. Entering something as standardized as a Chipotle order involves searching through dozens of entries for the same ingredient, all with different calorie counts. I’ve tried editing foods to correct them, but that doesn’t seem to work either. All in all, Lifesum is better than the My Fitness Pal app, but it needs work. If they can’t resolve these issues when my subscription is up, I will not be renewing.

Developer Response ,

Thanks for your review and sorry to hear that you've encountered some issue with our app! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Also, please feel free to send us more details regarding the issue with Health at contact@lifesum.com so we can report this to the team in charge.

Kylebeard56 ,

Great UI but not intuitive

This application is beautiful, but from a functionality standpoint, beauty should never be placed over performance.


When it comes to tracking macros, they can be a pain, so making things as easy as possible for the user is Goal #1. Goal #2 is to then keep them engaged by making it visually attractive to continue use.


My biggest peeve within the application is the ability to not see recent items within the categorical meals (breakfast, lunch, dinner) unless I’m within that area. For example, if I have waffles or eggs for dinner one night, and then a few days later I want that for breakfast, I essentially have to enter it again as a new searches item under breakfast because it doesn’t appear. If I have a protein shake for breakfast one day, but want it as a snack another day, the same scenario applies again. This is redundant and unnecessary.


Also, I’ve noticed some glitches and errors in the way the macros are calculated sometimes. I understand that protein and carbs are 4 kCal per gram and fat is 9 kCal per gram. However, the numbers within the application for doesn’t always add up and it can say you’ve consumed more or less than what is actually happening. You should double check your calculation please.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

Superstar8692 ,

I have a wonderful suggestion

First off, I would just like to say that this is an amazing app. It is beautifully designed and was made to be used with ease and I absolutely adore it and I adore everyone who has made this app possible. I just want to give my thanks. I have already lost 12 lbs.


Onto my suggestion. I think it would be really nice to add friends on here. I’ve showed my friends this app and they’ve downloaded it and we’ve talked about how cool it would be to be able to friend each other and whatnot and see our progress (within reason of course and at our own discretion). Just thought I would share this suggestion.


Thank you for creating this app seriously. It’s the best.

Developer Response ,

Thank you very much for your rating and positive feedback - we are very happy to hear that you are satisfied! Please feel free to leave suggestions for improvement on UserVoice: https://lifesum.uservoice.com - out team is regularly browsing through the information there to make sure we are aware about the different requests.

taurusbetch ,

Getting worse

Used to be pretty cool, but down the line I’ve realized 98% of the nutrition info is always incorrect, the “recipes” and “diets” offered in premium are so not worth it. I was excited for the vegetarian option but they don’t do nearly anything for it. The picture taking ability is always faulty and is not worth the time. Ultimately the only cool thing about premium is measuring all of your nutritional intake—but like i said, unless you take the time ALWAYS to correct the info, it’s incorrect.


Plus, when i first signed up for a yearly subscription, it was around $32 USD. I just got billed for another year and it was over $45 USD. so they increased the subscription rate. automatically billed me, and didn’t warn me of the increased amount. I would have cancelled if I knew. Also, I’ve followed the amount of calories thats allotted to me to lose weight 95% of the time, and I’ve STILL gained 10 pounds lol. Great!

Developer Response ,

We are sorry to hear that Lifesum didn't your expectations and we thank you for your feedback. It has been forwarded to the team for future reference. When you first subscribed to Premium, you were offered the introductory price but after the initial payment, the full price is applied.

darlingaaliyah ,

They Hide Unsub process

I liked the app but dislike how sneaky they are with trying to cancel subscription. Scummy.

Their FAQ states they cannot cancel the subscription — it’s the app store charging you. Complete lie.

When you go to Apple’s FAQ about subscription management, it states if your billing doesn't indicate from Apple then it was by the app developer or their 3rd party.

You need to use Lifesum’s WEBSITE to log into your account and cancel your subscription there. The misleading info is just a way to keep holding onto your money. Very shady. Should but the cancellation IN APP or at the very least edit their FAQ to reflect actual facts.


I guess I got a refund after I got charged so I’m assuming that was done on the app’s end. Thanks. But I stand by what I said in the above review.

————————

The actual app: I liked the ease of use and how simple it is but honestly I only used this to track my macros — I didnt bother with the other features. I would really like to see a tiered subscription so there is an option between basic and premium that gives access to macros tracking only. I would really like to keep using but I cant justify paying premium when I don't use the other features.

Developer Response ,

Thank you very much for your feedback.


As stated in our FAQ and as handled by Apple:


A subscription purchased with Apple can only be cancelled:


- either by Apple itself

- by the user directly in iTunes where all Apple subscriptions are listed


We do - as per access right given to us by Apple - not have any option on our side to cancel an iTunes subscription. Thus we link to the page in our FAQ where Apple describes clearly how to cancel a subscription in iTunes: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=feature-requests&f=how-can-i-cancel-my-lifesum-premium-membership-subscription&p=all


If you are referring to getting a refund: in this case it is only Apple again who is able to process a refund and also in this case we have listed all necessary information in our FAQ in order to get in touch with them: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-receive-a-refund&p=all


We are very sorry that you feel unsatisfied but due to the missing access right we can only refer to the payment platform you have chosen in this case.

Adazzzx ,

Auto renewed for 2 years without notification

The app itself is good. But be aware that it will auto-renew yearly without sending a notification email. I used this app for about 6 months in 2019 and forgot to cancel the membership, apparently it has charged me the premium fee in 2020 and again recently. I have NEVER received any communication or notification about the auto-renewal in the past two years, and only found out it’s still charging me bcz it showed up in my credit card statement. Be sure to cancel your membership when you stop using the app bcz you will forget about it and they won’t bother you notify you about the charges.

Update: I sent an email to customer service and received my refund for the latest renewal. But just to clarify I have NEVER received any receipt or notification regarding the auto renewal charges in the past two years.

Developer Response ,

Thank you for your feedback. We are sorry to hear that you feel this way. When you purchase Premium it is communicated during the payment process that this is a subscription and that it will renew unless cancelled before the renewal date. A receipt is sent after every renewal and you then have 14 days to request a refund. Please feel free to contact us with your receipt at contact@lifesum.com and we will assist you further! Thank you!

ballz becasue ,

It’s not working

I’ve used this app before & it worked really well. Recently I got it again and it worked for a week. Today I was inputting my breakfast, water, lunch etc. but it wouldn’t work. I tried to add my cups of water, but nothing happened. My app ending up freezing & not working. I existed out & tried again, but the same thing kept happening. So I uninstalled the app, then reinstalled it and now it won’t let me log in. It’s saying my email is wrong, but it’s not. My email works perfectly fine & I know this because I went in my emails to make sure my email is still working & I was getting a bunch of emails. The app keeps saying to recheck my information, but all of my information is right. I know this because I write down all of my usernames & passwords and I put exactly what I wrote down into the app and it’s telling me it’s wrong. I was doing so good with tracking my foods, my water & my exercise and now the app doesn’t work.

Developer Response ,

e deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution during the night and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

Plant mom ,

Used to be better

I’ve used lifesum for the past year and have mixed feelings on the changes. It used to be so much easier to check my progress. I also LOVED the mini milestones they offered of 3-5 pounds. I loved hitting those milestones and felt like a bigger deal to me than just hitting the next 5 or 10 pound mark on a scale. Also, at some point they lost my progress and said I had only lost 2 pounds, which was really disappointing to me. It was very helpful for me to look back on the chart going back many months to see the steady progress toward my goal. I decided not to pay for premium again this year and deleted the app. Developers, if you are out there, please bring back the little milestones for users again, and make sure their progress data doesn’t get lost between updates.

Developer Response ,

Thanks for the feedback! Please feel free to leave your vote for Milestones on our UserVoice: https://lifesum.uservoice.com

E😍😂👍😁💩😫😝👍😅 ,

Great start, needs work

I downloaded this app, after seeing a YouTuber use it. She said that you could use it to find recipes, even for people with dietary restrictions, which is right up my alley. As someone with IBS and allergies, I constantly need to be recording my food, and is also constantly looking for good healthy recipes around my restrictions, I though this could help me. After signing up and spending a little time on the app I realized that you needed to pay for premium to be able to use the recipes, which was an instant turn off, as that was the main reason I downloaded this app. I wish the recipes were free, because I would actually use this app, but I’m deleting it, as it is of no use for me anymore. I think that this could be a really great app if everything useful about it was for premium. I hope the makers of this app take this into consideration.

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding and, please, feel free to send us your registered email at contact@lifesum.com for a free Premium trial!!

Agent_olive ,

Constantly unlinks from my watch and erases my data

I have been unable to keep my account set up correctly for more than a few hours at a time. I am logged in, linked my watch to import activity, set up my personal information etc. Everything looks great. Then, come lunch time, I go to add my food and suddenly the app has changed my fitness goal, is no longer importing my watch data and I have to go through the entire setup process Again. Fast forward to dinner, SAME THING.


This has been happening every single day. In addition, they advertise the watch app functionality, but it does not work. The data does not sync to my watch (Series 4 &, yes, I know how to use it. It's not user error.)


Additionally, I fully tracked Monday. Just now, on Tuesday morning, same issue with the account and I had to reenter all my detail and activate the watch connection. I go to check my macros from Monday and the goal amounts and data are gone.


This app is borderline unusable and I'm extremely upset that I decided to subscribe for a year for premium. What's worse is that lifesum says to go to Apple for refunds and Apple is saying that my subscription (from FOUR days ago) is not eligible for refund.


So, ya, if you have an iPhone X and Series 4 watch, don't both subbing. It doesn't work. Garage.

Developer Response ,

Thank you very much for contacting us!


We are deeply sorry for the issues related to the latest version of the app!


We would kindly ask you to proceed as follows and come back to us in case this is not solving the issue for you:


>>Please log out of the app and in again. <<


This should solve the issue for you as it will trigger the sync of related data leading to the current issue(s) you are experiencing.


If it should NOT solve it OR if the issue should reappear after some time:


Please contact support at contact@lifesum.com and let us know after what time frame and how frequently this happens again.


Your feedback will be crucial for the investigation and solution of this issue.


Thank you very much in advance!


And again - please accept our apologies. We will do our utmost to solve this as soon as possible.

cbrackenak ,

Back to having a lot of bugs

April 2019...This is probably my fourth revision of the review in almost a year. Bugs get resolved then come back. Now I can’t change the plan to gain weight and it is not adding my daily calories burned back to the diet though it is properly set up to do so. Bugs seem to last a month or so before the resolve them; then they come back when they “fix” something else.

Also, the macros they want you to intake per meal never consider what your daily total is up to that point. Really odd.

They seemed to have fixed the sync bug with the Health App. I’m pretty happy with how easy it is to log my food once I have all my favorites input. This a great guide to stay on track with your diet and I believe worth the money. I have been trying to put on muscle weight and have gained 15 pounds in the last 6 months with little fat gain.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

hidenseek96 ,

Really great but would change a bit

So I love this app: big library of foods/barcodes in its library, great focus on macronutrients, the suggestions on how to increase my “life score” and I especially love the meal/food ranking smiley faces as motivation. But I would like to see a space where I can upload progress pictures along with my weight and the ability to turn off weight log reminders because I’m personally not big on tracking what the scale says or setting a “goal weight” when I’m just focusing on gaining muscle and eating healthier. I also prefer using my Fitbit to track exercise/other healthy habits so I wish they synced up on a bit more information than just a weak exercise total because it’s annoying to enter my food/water twice.

Developer Response ,

Thank you so much for your positive feedback! We are very happy to read that you are satisfied!

poopiesinyurrbutt ,

Horrible Updates

I had previously LOVED this app. I bought the premium subscript, and I had absolutely no problems with syncing data from Apple health, Fitbit (my main step tracker since I don’t carry my phone with me around at work), and lifesum. But this newest update is absolute garbage. I reached out to lifesum support and followed their recommendation to delete and reinstall the app. However, now the app is choosing to import my Fitbit data for random days! So now it looks like I have a ton of days where I ate hundreds of calories over my limit because it is missing my Fitbit data (I consistently reach 10k steps nearly every day). I have tried everything listed in the FAQ and nothing works. I feel as if I have lost all of the progress and work I’ve put into this app and my lifestyle for months now .... I am tempted to just delete this app and go back to myfitnesspal. Hopefully you guys in app development will figure this out soon!!!

Developer Response ,

Thank you very much for your feedback! We deeply apologise for the recent partner issues! Please make sure to contact support again with this so they are able to update your case for the developers. Thank you very much!

Pezzzio ,

Great App

It’s sleek, elegant, and relatively easy to use (compared to other food tracking apps I’ve tried). There’s a bit of a learning curve, but spend 10 minutes just playing around with the app and you should get the gist of everything.


One thing I would like to see in future updates of the app is the ability to look at data over periods of time. Right now you can only track the amount of calories per day by going to that specific day, and then (if you want to) manually calculating the average calorie intake per week. It would be great if it tracked and graphed caloric intake per week or per month, possibly even inputting a caloric output overlay so I could see trends in my diet.

Developer Response ,

Hi there, thank you so much for leaving your feedback. We appreciate it and are very happy to hear that you like the app! In order for you to see the statistics please go to Profile > Statistics and you will find weekly, monthly, quarterly and all-time statistics there. Thank you!

Porkchop Express Trucking ,

Are you kidding???

Give us your personal information, then pick a plan. Don’t worry, they don’t show you anything really on the basic plan. Literally you can look at some meals, and you get a free workout and meal diary... that is it. If you go with the premium you get recipes and tons of other perks. The dilemma for myself and so many others is that I have such a restricted diet I don’t know if your app allows all my preferences. I am not signing up for anything without knowing what EXACTLY I am getting in return. $30 to hope that you can provide the recipes I can actually eat??? Pass. This hopefully works for many who do not have serious restrictions but for those that do you are asking us to throw our money on a very unlikely bet.


Paleo, gluten free, soy free, dairy free, nightshade free... you have those recipes??? I don’t care at this point.

Make the basic version a tad more enticing... Mealime app is a good place to reference how to make yours better.

Developer Response ,

Hi there, that you for your feedback. We are very sorry to hear that you feel this way.

Please, feel free to email us at contact@lifesum.com for a free trial so you can test out all of our Premium features. Thank you!

LatteChk ,

Love most of it but can be glitchy

This app is so fun to use and I appreciate the food and macro recommendations so much. The database of foods is super helpful and makes it easier to use.


I’ve been frustrated with the water tracker, veggie tracker and fruit tracker. The number of glasses in the water tracker keeps changing despite my setting it to stay at a gallon total a day. I ended up downloading a separate water tracker and barely use this one. Also, the fruit, veggie and fish trackers keep disappearing. It says in the “Life Score” section to just go to the diary to start using those trackers to help get my intake up, but they’re gone. I’ve had to delete and reload the app over and over again to get it back and I’m at the point now where I’ll be using another tracker. Too bad because I love everything else about it.

Developer Response ,

Thank you for your review and feedback, glad to hear that you like the app :)

We deeply apologise for the issue you are experiencing. Please either leave your contact details so we can reach out or contact us with details, step description and screenshots directly through https://lifesum.com/deep/settings?page=support - so we can start investigating the issues. Thank you!

Pleroo ,

Great idea but buggy. Not actively supported.

I used Lifesum to lose over 60lb a couple years ago and loved it. It synced my activity from my Apple Watch pretty well and the interface is so much cleaner than other free or paid options.


That’s why when I needed to drop 20lb this year I immediately reinstalled and signed up.


The app is completely buggy now. Water consumption disappears, my workouts disappear and reappear, sometimes doubling my activity and sometimes halving it.


Worst of all, the food log also drops data. I’ll log food to have it disappear and sometimes reappear.


It’s like a freaking game of wack-a-mole trying to track calories in and calories out, which is the whole point.


I’ve done a fresh install of the app and iOS and neither fixed the issues.


I’ve tried multiple ways of reaching out to them, direct email (no response), phone (hard to find and no one answers), and through their forums (no reply, just pages and pages of people complaining).


I know at least one person still works there because they recently added a widget. It’s cool and all, but a quick look at my information isn’t that useful if the information is wrong.


I’d love to love this app again, but until they address these serious issues I would avoid downloading or paying for this non-functioning app.

Developer Response ,

Hi there, thank you for your feedback. We are deeply sorry to hear that you are experiencing these issues. We assure you that our support team (contact@lifesum.com) will get back to you as soon as possible. We have also forwarded your feedback to the teams in charge for their knowledge. Thank you.

Maya the Bee ,

Beautiful app, ratings make no sense

It's a beautiful app that I enjoy using every day. The benefits for paying $30+ a year aren’t normally enough to make me go premium, but I would just to support the work of the team building lifesum. The ONLY thing keeping me from upgrading is the weird payment system. It’s monthly but managed by where you upgraded (iTunes or website) and the only way to cancel is to take it up with Apple, or whoever handles the payment. If canceling a subscription with lifesum directly, it looks like you email them and hope they’ll come through on manually cancelling. It’s just not worth the potential headache later. I would rather pay a one-time fee than deal with a weird, fragmented subscription model.

Developer Response ,

Thank you for your positive review! If you don't wish to subscribe through iTunes, you can also pay with credit card or through your Paypal account. With both these methods we can manually handle cancellation and refunds ourselves for our users.

Jay Davis 21 ,

Who’s the independent audience?

I think this app is for females. It’s difficult to determine because the app seems to have a delightful unisex interface. However articles and content posted by lifesum are geared towards females with almost all imagery being that of women and article titles like “Eat Like A Goddess”. Great health isn’t bias, but the sex of an individual will affect it. I assume this is why the customizable features within the app are available. That in conjunction with the unisex interface should be more of a reason to creat an app geared towards everyone to enjoy. If this is more about a marketing strategy I’d assume making that plain would be helpful to users.


Aside from that it’s a beautiful app that I’d love to spend my money on and continue to support. I’m just not sure developers intended to support me.

Developer Response ,

Thank you very much for your feedback! We are very sorry if you fee that way as this is absolutely not intended. We will forward this to the responsible team so they will be aware. Thank you!

Zoovirgin ,

Great App!

Update: developer responded to my initial review and pointed out where the journal on the app was. I guess I haven’t explored the app as throughly as I thought I had.


Initial review below:

I would love to have the ability to add notes or journal on any given day. Having the ability to write down a NSV, or, the day my menses starts, or if I’m fasting, or add progress pics, or note a particularly stressful event, etc., etc. would be awesome. I would change my rating to a five star if only there was a journal feature. I love everything else about the app. The visuals have kept me coming back each day, and I’ve been known to avoid food tracking apps in the past because they weren’t as intuitive for me.

Developer Response ,

Thank you very much for your feedback! You find the option to take notes under DETAILS in your Diary.

jaxzter31 ,

Needs Work

1- when trying to meal plan for the next day, I’m adding things to the correct day (tomorrow), but will kick me off of the day I’m trying to add and add it to the current day, which messes everything up.

2- when scanning bar codes the data is almost always wrong. I’ll change and toggle options back and forth from grams to ounces etc. but can never get it to match up 100% with the nutritional info on the packaging. I’ll also try a different entry knowing that some can be human error but Something is always wrong.

3- daily numbers constantly fluctuating without adding or changing anything. For example, today, It said I was over 3 carbs. Then I open it later on to add my water intake and it says I’m over 7 carbs. What is it?

Overall it’s just Really not good for anyone who needs accurate numbers. And I’ve already paid for the year $35+.

Developer Response ,

We are sorry to hear that you've encountered some issues with our app! Please, feel free to send us more details and some screenshots at contact@lifesum.com so we can investigate. Thanks in advance!

darianf ,

Okay..

I wanted to like this app so badly. It’s so beautiful and feels like a native Apple app with the seamlessness of it. However, the functionality is where I feel Lifesum falls short. I was a loyal MyFitnessPal user for years and I decided to try Lifesum Premium to see if I liked it. The small library of food items and the difficulty through which food is logged proved to be too cumbersome for something that I KNOW can be easy, as it is through MyFitnessPal. The “Meal Plans” include eating 500 calories for 1 or 2 days a week... yikes. Every nutritionist will tell you that starving/fasting yourself is terrible for losing weight and your metabolism. The recipes are not worth premium, in my opinion. (Boiled eggs with mayonnaise as an example🤮) I tried Lifesum for about 2 weeks and I will sadly be going back to MyFitnessPal, even though I have 2 months left of Premium on this app.

Developer Response ,

Thanks for your feedback. We never recommend something that would not be health beneficiary, including the 5:2 diet that has 2 fasting days a week in the plan. Research has proved that a short fasting period has a positive impact to your health and that people who follow this lifestyle tend to lead longer lives. There are many other plans available to choose from if that is not your thing! Our food database is improving constantly. It is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp.

felicidy ,

What can I do without premium?

I got this app and immediately recognized the organization which I love as well as the aesthetically pleasing theme. As I was playing around with it for the first time I noticed that many of the features were locked and I need to buy premium in order to use them. Every time I saw something that I wanted to know or a feature I wanted to use, it was locked. Then I realized that without premium there is little the app can do. I think it would be nice to have a month or few week long free trial to test out premium before committing to paying for it, or something like that. Or, the app can just unlock some of the great features that made me download the app in the first place. For example, the camera to take a picture of my meal would save so much time!

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial! :)

Chromega ,

Well Done Lifesum

I’m pretty picky about apps, but I’ve got to say, I really like this one! From the moment you start it’s got funny and inviting animations, it’s very organized and professional, and somehow they managed to pack so many different features in without it feeling cramped. It’s very intuitive.


For example, they have a column of empty water glasses, and when ever you drink a glass you just tap on one of the glasses and the little animation fills it up on the app to indicate you’re one glass closer to reaching your goal.


They’ve even got one place where they give you the equivalent amounts of various kinds of foods you’ve burned up in calories for the day. AKA: “You’ve burned 17.5 tomatoes worth of calories today.” Or “You’ve burned 101.5 cauliflowers worth of calories today.”


It’s a very positive and inviting layout and artistic design, and the free version has a lot to offer. You can pretty much use all the measurements, but premium seems like a good investment too for as little as $3.75 a month you can get access to advanced plans and diet options, recipes, even shopping lists! Well done Lifesum!

NTD in MT ,

I want to love it but it’s just OK

I’ve been using this for several weeks now and I want to love it but there are several things that need improvement badly. It has potential to be great and I love that it syncs to my watch so I can track my exercise in the same app as my meals. Several things need improvement:

1. First off, I can’t trust the calories suggested when I type a food in so I am always googling the nutrition facts for everything- the app is rarely right. When I do find the right calories, the serving size is wrong. You should be able to edit things.

2. If I don’t input my weight every single day, it randomly resets back to my first number so the graph is wrong and it looks like I keep losing and gaining. Very frustrating when I’m trying to track my progress.

3. When I scan a barcode, the app doesn’t always have the correct calorie count that the packaging actually says.

4. When you create your own food, meal or recipe, the serving size is in grams and I would rather be able to write whatever I want there since it varies.

5. There isn’t a way to sync with your friends so you can encourage/support each other. That isn’t a dealbreaker for me but it would be a nice feature.

Developer Response ,

Thank you very much for taking the time to share your thoughts on our app - your review is very appreciated! We have forwarded your feedback to our product team and please, also make sure to send us more details and screenshots showing the issues you've been having to contact@lifesum.com so we can investigate. Thanks in advance and apologies for the inconvenience!

ABigBowlOfSalad ,

Visually appealing, but meal plans need some work

I think the app looks nice and works pretty well overall. But when you have a section dedicated to meal plans, I hope to be given a guided plan I can follow. Most of the “meal plans” on this app aren’t actually meal plans, they just change recommended macros etc. With a separate tab full of recipes from that plan.

So for my meal plan I have to dig through a pile of recipes, balancing macros myself to hit the recommended levels? No, that isn’t really a meal plan, it’s a diet tracker with a recipes tab. What am I even spending my money on here anyways?

Hard enough to stick to a meal plan that plans out your meals for you, but when I have to do all this extra work myself it’s nearly impossible. I hope this is a feature that can be improved upon later.

Developer Response ,

Thank you for the review and feedback! In the app there are meal plans and diet plans. The difference is that the diet plans does not support meal suggestions as the meal plans do. Please make sure that you are on a meal plan and not a diet plan, if you are and the issue remains - please reach out to us at contact@lifesum.com.

vonrinteln ,

Need personal recipes

*updated from 4 to 5 stars* because the developer feedback was very helpful and resolved my issue!


This app is great, but I wish you could make personal recipes that you may use over and over. Instead of every time adding each individual piece of ingredient. Kinda like grab all those ingredients and creating a folder for it so you can quickly add to the diary. Also adding to the quick calorie tab by the food search bar, along with quickly adding the calories you have an option to add protein and carbs. That way if you find a recipe online, you can create your own label for that meal and add all the carbs, calorie and other nutrients.

Developer Response ,

We truly appreciate your update and we are very happy to hear that you are satisfied with our assistance and app! Many thanks for your feedback and all the best with reaching your goal!

wmalderman ,

LOST 50 LBS!!!

I never ever write reviews but this one felt like a must. After I read the reviews and contemplated paying for the $40 yearly subscription, I did. The app and platform itself is simple and aesthetically pleasing, therefore I felt this app would hold me accountable better than I could hold myself accountable. Although I didn’t log food every day and only used a couple recipes, the “update your weight” button kept me motivated to weigh myself everyday and think more consciously about my intake. I also enjoy that my watch activity connects to the platform, adjusting my goal caloric intake based on my plan. After 4 months I am down 50 pounds and I’m not done yet. Thanks Lifesum!

Developer Response ,

Thank you so very much for your review! This is what keeps us going! Congratulations!

lydiab1997 ,

Not worth the price

I would say this app has great potential, but it is still in its beginning phases for sure, and therefore shouldn’t be charging $50 annually for the premium. It’s just not worth that. I like the look of it, it’s not too difficult to navigate. But, every time I scan a food item, it is either not in the system and I have to add it, or the nutritional information or measurements are incorrect. (Sometimes the calories are correct but it says the standard serving is 1 cup instead of 1 tbsp, etc). I would say this is the case for 85% of foods that I add to my day and it gets so frustrating having to change everything. I wouldn’t mind having to add a new food or correct something every once in awhile, but I feel like it happens literally every day. Even items from big companies like Quaker are not in the system sometimes. Pretty disappointing considering how much I paid.

Developer Response ,

Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

nickpen8 ,

Downfall in the Details

I got this app for the advertised meal plans however after paying (since there is NO way to review any recipes or plans before purchase) I was very disappointed. The recipes are VERY vague. Often with ingredients measured in “standard serving” or in grams. The ingredients lists are either odd or so short that I was constantly adding to the recipe to give it flavor. The instructions more or less just say “Cook food and eat it”. There’s no way to add a custom meal on the food tracker so tracking an actual meal you cooked is a huge pain. There are various diet plans to choose from but very little explanation on how to actually live within that plan. Also the meal plan itself is a pain to try and navigate in order to plan and meal prep. In short use this for a free tracker (it really is pretty) but don’t waste your time on the premium meal plans.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

Jflit ,

Easy to understand

I was never a count your calories guy, and I used to be able to eat anything I wanted and never gained weight. Now that I want to workout and get fit, I don’t know what I should be eating and I don’t even know what I’m eatings nutrition is. This app very simply tells you what you’re eating and how much more or less you should be taking in. The only thing is you need to be diligent to put what you’re eating in the app. If you can do that then you’ll be shown how healthy the food you’re taking in is, quite surprised how many items are in their data base. Every item I’ve eaten or made has been in their system and has a detailed nutrition chart for them

Developer Response ,

We are very happy to hear that you're enjoying our app! Thank you for your review and good luck with your goal!

heyoooooooooooooooooooooooo ,

Regret purchasing a subscription

I had to search the app to find the setting to change the percentage of carbs to protein to fat i should be eating. I accidentally closed the step counter on the home page that has the cool info about how many calories you’ve burned in terms of food, & for the life of me I can’t find the setting to get it back. I also discovered a bunch new settings in my search that I never knew I had. This app could be clearer, & the meal plan options are all the same & there are few options offered based on the questions you answer (like 3). I’ve yet to see this be updated or more plans/options be added. Some foods you can only measure by “serving size” & they don’t indicate how much a serving size is. The fruit & vegetable tracker don’t work, it says i’ve consumed none even though i’ve logged fruit & veggies in meals.

Developer Response ,

Thank you for your review. You can reactivate the step counter under Plans > Enhanced Health. The fruit and vegetable trackers don't update automatically - you need to manually click on them to note the amount consumed. We are sorry to hear that you are not satisfied with our Meal Plans. We have forwarded your feedback to the team in charge. We are working constantly on improving our app and our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd - thanks in advance!


NightmaresLair ,

Great, but missing a key feature!

I’ve been using this app for just over a week now and the user interface and visual appeal is outstanding! To me, those are very important pieces to any app. How do you expect me to use it if it’s not easily navigated and looks good!? The only thing I wish they would add is a way to connect with friends. Unless I’m missing it, I don’t see it. Otherwise this is a great calorie counter app! It connects with so many other apps to truly get a full scope of your health and eating habits. I haven’t ran into a problem with the food database as of now either! The only addition I would recommend to the food database is being able to create your own recipes. Keep the updates coming!!!

Developer Response ,

Thank you very much for your feedback!


We will be working on more such features during spring 2020 - so there is a lot of new functionality to look forward to.

gone rouge ,

Not all good

This app has a lot of bells and whistles, it looks great, but it comes with bugs that will make you want to forget using it. In fact I have, but I came back to see if any of the updates fixed them. Items in the food data base aren’t always what shows up on food item labels. It’s not easy to add your own, but try and try again, you’ll get it. And the recipes should let you see the nutritional value of each item, and maybe be able to delete items you aren’t going to use, but then you would find some of the issues with improper nutritional reporting. I’m have labels that claim there are no carbs, but items in the app assign them carbs. WTH. It’s been frustratingly, enough to test your resolve. Probably faster and easier to use pen and paper.

Developer Response ,

Hi there, thank you for leaving your feedback. It is important to us. We are sorry to hear that you feel this way and for the issues you have been experiencing. Please feel free to send more details to our support team at contact@lifesum.com so that we can investigate further. Please also feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com. Thank you!

lindsaymueller ,

Not Enough Options

I saw an ad on pinterest when looking up keto diets and decided to give it a try with the discounted subscription. I was super excited about the variety of meal plans it promised, but was disappointed to find out that the options are limited. I’m a fairly picky eater so I assumed finding recipes I liked would be difficult, but there were a total of 3 things that I would eat and could easily get the ingredients for. Even when searching for a recipe I made, there was nothing that popped up besides the few options on the explore page. If I want to make anything other than the recipes on the app itself I have to manually enter every single ingredient. I had purchased the 6 month plan but deleted it after 2 hours due to the lack of options and the overall inconvenience. Would not recommend going that route because now I spend $30 on nothing.

Developer Response ,

Thank you for your feedback! We are very sorry to hear that you are not satisfied.


For a refund, please contact support with your registered email address and a copy of the receipt within 14 days after the purchase. Thank you!

Delisahhh ,

Liking the app

So I’m at week 3 of using the app. It’s honestly helped me learn much more about Macro Balance and I am a person that was like “huh?” when it came to that. I did buy the premium version because I thought it was worth the investment breaking down the fee per month (please don’t make it more expensive). Health starts with your diet so give it a try and log everything! (Even the bad stuff because you don’t often realize HOW MANY CALORIES OR FAT is in 1 item!)


Note for the developers: The recent update took away the facial ratings on the diary home screen, can you PLEASE bring it back??? It made me go back and check why my face wasn’t as happy and then I would make adjustments that way before eating my meal! Please!!

Developer Response ,

Thank you for your positive feedback, we are happy to hear that you are enjoying our app! From now on the ratings (food, meal and day ratings) do not show for any meal plan any longer but for all other plans we are offering. That is intended. This programme is just focusing on basics. The Life Score™ as well as the rating will be visible again as soon as you finish a meal plan and switch to a normal plan without meal plan. All the best with reaching your goal!

Emrv0816 ,

Beautiful App; Very Limiting for IF Lifestyle

I paid for the premium version.

The app is beautifully built. It’s easy to navigate and has excellent features such as the “on track” one. I was super excited when I downloaded it! However, for people who have or want to adapt the IF lifestyle it’s very limiting. They only have two plans to choose from: 5:2 where you fast 2 days and eat regularly for 5 days or the 6:1 where you fast one and eat for 6. Both plans are focused on your calorie intake, where you can only eat up to 500 calories; instead of time focused like the 16:8 plan where you fast for 16 hours and eat regularly for 8 hrs. As an IFer I’m looking to intermittent fast at least 16 hrs/6 times a week. In that sense, this app is pretty useless, it’s serves as a very nice tracker like myfitness pal.

Developer Response ,

Thank you very much for your feedback! We will make sure that it will reach the responsible team.


We will be working on new Meal Plans and Diets during the next few months - and hopefully, we can then soon also offer the 16:8 plan.

Jennybobennu ,

Great tool and interface — missing 1 major thing

I really like this app and would love to completely switch from my fitness pal - but haven’t just yet because of one small thing - the ability to scrape a recipe from websites. MyFitnessPal has this functionality and I use it all the time as most of my recipes are coming from Pinterest or other online sources. Saves SO much time and effort when this is automatically scraped and matched with ingredients/nutrition data. Switching between apps on the phone to manually enter in a recipe is terrible. Please please please consider this!! I love that Lifesum syncs with my Apple Watch health data and not just steps. If lifesum could incorporate a recipe scraper that would be fabulous!!

Developer Response ,

Thank you veyr much for your feedback! We have forwarded this to the responsible team.

Kendra Mc ,

Net Carbs Needed!

I just got this so today and while I love the way it looks, and haven't been disappointed by the food database yet, I'm seriously disappointed with the keto plans.


I bought app specifically for tracking my macros, and more importantly, a way to easily track net carbs. I wish I'd done my homework before paying though, because the app doesn't calculate net carbs at all. This makes it either useless, or a flat out pain to use as a keto app. I have to look at the net carbs for each individual ingredient and calculate it myself, which negates the use of the app. Also, since it doesn't take net carbs into account it throws off my percentages and gives me frowns faces for food that should be perfect.


🙏🏼🙏🏼🙏🏼Please update the app to track net carbs, or at least offer the option!

Developer Response ,

Your wish is our command: this has been requested for some time and we are currently working on a solution for that! So that option will definitely appear now during spring.

laurathemua ,

Great app but please change the Keto plans!

I am currently ketogenic and am so pleased they have a section that caters to this diet because that’s very uncommon. However, I have to enroll in the ‘Classic Diet’ pretty much like every other food tracking app because it doesn’t let me tweak my own macros. The carbs are locked when choosing any of the keto plans (easy, medium or strict). Bummer! Lots of people on a keto diet know their exact macros due to their weight, height, body fat percentage etc. It’s different for every person. Please let me choose a keto plan and tweak my macros from there! I do love the keto recipes, overall interface and ability to find pretty much any food. Still using it, happy I purchased pro, but please change that! 🙏🏻🙏🏻🙏🏻

Developer Response ,

Many thanks for your review and feedback! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement. Thanks in advance and good luck with your goal!

Biaaatch don't kill my vibe ,

Over Before it Started

I recently purchased a Fitbit HR 2 in my multi-step plan to losing weight. The Fitbit app offers tons of guidance on workouts and your sleep, but lacks in the food prep department.


I’m not much of a cook sadly, but I can read and follow directions like a champ lol, so I have been on the hunt for an app that will give me meal plan options and recipes/grocery lists that I can easily add to my tracker. Lifesum seemed like a great option, however I’ve had to look elsewhere before even attempting to upgrade to Premium, as Lifesum does NOT export its food diary data to Fitbit. Remembering to log food at all is a struggle (well for me at least), but to have to do it in two places is a deal breaker for me.


Hopefully this is a feature that is in the works, but until then I’m looking elsewhere.

Developer Response ,

Thank you very much for taking the time to review our app! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement.

atomsgirl912 ,

Amazing App! Could use more diet plan options.

This app is incredible! It’s beautifully designed more than anything and the functionality is great as well. A few suggestions though:


1. I wish the Paleo diet was an option on here. I’m using Keto because it’s the closest option but I get frowning faces a lot.


2. Sometimes my apple health steps and calories and all of that information doesn’t transfer into the app and sometimes it does. Pretty inconsistent


3. I wish there was a function for me to input and save my own recipes with nutrition facts since I often make the same dishes and it would be way easier to just click on a saved recipe than to input each ingredient and amount into my meal tracker every time.


Overall this app is a life saver. I was feeling super unhealthy and gaining weight but since I started keeping track of everything, I’ve been way more conscious of what I’m buying and eating and I’m even cooking much more because of the recipes feature! And the barcode scanner makes calculating the amount of calories very easy. Looking forward to any future updates and new features!

Developer Response ,

We are very happy to hear that Lifesum has contributed to your healthier lifestyle and we thank you very much for your awesome review! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd :) Also, please send us details and screenshots showing the issue you are having with Health at contact@lifesum.com so we can investigate. Thanks in advance and apologies for any inconvenience!

littlelottie'sangelofmusic ,

Love this App but would like 1 Modification

So, I had this app a couple years a go and really enjoyed using it. I took a break to use a different tracking app and didn’t like it as much, so came back to the premium subscription for this one. I am an athlete and require a lot of calories for my daily allowance, and the issue I have with this app is that I cannot type in the specific number of calories I need as my base. I like that the macro allowance can be altered, but I’m still needing to journal outside of this app to account for the other 400 cals + macros I need for my daily allowance. If we could have the option to click on the daily calories and type in our goal amount or calories that would be awesome.

Developer Response ,

Thank you very much for choosing Lifesum and for rating us! You can change your daily calorie allowance in Personal Details, under your Settings. Good luck with reaching your goal!

KupofKrys ,

Good app

I really like this app. The biggest thing I like about it is that you can use the barcode scanner. This makes it so much quicker to add my food versus constantly looking up food. And I also like that it works with Apple Health app which is my go to daily.

The only thing I would change-I take a multivitamin everyday (scan the barcode, it comes up!) but it doesn’t track the nutrients from the vitamins into my daily intake. Apple app can’t even pick it up either.

I would definitely consider purchasing premium but I am on a extremely strict budget because I’m a student teacher and I do not get paid. So maybe in the future. Thanks!

Developer Response ,

Thank you very much for your review and 5 star rating! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement! Also, please feel free to send us your registered email through contact@lifesum.com for a free trial! :)

xytras714 ,

Excellent app but…

This is an excellent app that has helped me change my life for the better. But…. The Apple Watch complication drives me crazy. It hardly ever loads and when it does it’s because I log out and lock back in and even that is hit and miss. One feature that I would like to see is the ability for the app to read water intake data from apple health (it can already write the data). Good work on this app!!!!



Edit:After further thought an easier way to accomplish what I’m wanting is to add water to the Apple Watch complication. Or maybe make it customizable like you see on some apps now. Anyway. Still an awesome app. Thank you!!!

Developer Response ,

Thank you very much for your positive review and 5 star rating and apologies for the issue you are experiencing with the app on Apple Watch. Please, don't hesitate to send us more details through https://lifesum.com/deep/settings?page=support so we can investigate. Thanks in advance and apologies for the inconvenience!

Pandorasucks ,

So far, not so good

**UPDATE** incorrect calories for everything I try to log via barcode scan. Everything. Have to adjust to get the calories right and then it throws the other nutritional info off. This app is more form than function, and I’d recommend finding another meal tracker.



Original review: Was attempting to switch from MyFitnessPal to Lifesum because this is compatible with Nike fitness apps. Nice looking app, but I’ve been using it for half a day and it’s already glitchy- I’m trying to enter food and it’s just not showing up on my diary. I re-enter the same things several times and they might show up on the 5th try. All features but calorie tracking are premium, and no preview of meal plans so can’t see whether they’d work for me, or whether they’re customizable so I’m not making 4 unique meals per day (I prefer to meal prep). Really frustrating to use. Not a fan so far

Developer Response ,

We are very sorry to hear that you encountered issues with our app and we appreciate your feedback. If we can be of any assistance, please do not hesitate to send us more details regarding the scanned items so we can investigate further. You can reach out through contact@lifesum.com - thanks in advance.

1123ac ,

Best app

I’m so glad I found this app. They have thought of almost everything. Great layout for ease of use. Free app good and a reasonable fee for upgrade which I am enjoying. They should have a free 30 day trial for the upgrade which I’m sure people would want to use. And there is a note section which I love! I use it for ideas, notes on recipes, feelings for the day, etc. I also enjoy the icons! It makes a difference. The faces give immediate feed back. Very well designed! Thank you. One thing to fix, to add your own recipe or add food not found in calorie section, should be able to bring over into recents so you don’t have to keep adding it.

Developer Response ,

Thank you very much for your feedback! That is highly appreciated!

Vanbeats ,

Disappointed

I like this app and I want to use this app. But I changed my calorie needs to 1300/day. When I go to the plan I’m on it says the plan name (classic dieting) and calories goal : 1300.

But then when I actually start the diet plan it bumps me up to 1600 calories! So if I want to use this stupid app, which I paid for btw, I have to subtract 300 calories from what it tells me is remaining!


I don’t understand :( I didn’t realize this until today, so I was eating an extra 300 calories a day!! I just figured if I type in 1300 is my daily goal and it LITERALLY tells me that before I start the plan that it’d be accurate. Not nope, it wants to bump me up to 1600 *eyeroll*

Developer Response ,

Please check if you have activated the 3 weeks weight loss program. In this program you just need to concentrate on the actual tracking and can ignore the calorie counting - the program is designed in a way that you will reach your goal by just tracking. Please feel free to contact us at contact@lifesum.com if you have more questions.

itsfaraaz ,

The most beautiful way to lose weight

Lifesum is a truly a revolutionary application for those who wish to lose weight or get into shape. When I downloaded the application, I was immediately amazed by the beautiful interface. Carefully designed and crafted, Lifesum includes everything you need to lose weight. It motivates you to stay and eat healthy when your about to go off track. It also makes sure you eat well. If you don't drink enough water, it sends you a notification of what you have done and the affect is has on your diet. So far I have lost 5lbs with Lifesum in the first week, so I'm very excited for future progress ahead.

Developer Response ,

Congratulations! We are happy to read that you are satisfied!

E-Dude28 ,

Needs a better summary

The app is great, however, would better if it showed the suggested calories, fat, protein, and carbs that are recommended at each meal and snack in every diet plan according to how you set your macros. I am on the Mediterranean diet now only because it allows me to set my own fat, protein, and carb intake (I am ACTUALLY on a Keto diet) but in the diary it only suggests calories and I have to calculate the fat, protein, and carb myself for my meal preps. Once I input into the diary the app does the calculation but it would be more useful if it shows it in advance so I can immediately measure out my portions. Also, the available Keto plans lock the carb count so I can’t put in my individual carb grams and percentages. Hopefully, the app team will address these two issues in the very near future.

Developer Response ,

Thank you very much for your review and feedback! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement. All the best with reaching your goal!

Ladyd5000 ,

Great App, hard to see

Overall this App is amazing and it makes keeping track of ma daily intake easy. So far it’s been a week and it by far is better than fitness pal.


My only complaint is the type is small and color contrast makes it hard to read. I’ve been using fitness pal back and forty hit help me read the items I can’t on Lifesum. I tried to use the computer but the online version doesn’t do what the app does. Also I entered the wrong weight one day and didn’t realize it til the next day, unfortunately you can’t change the weight once the day is over.


Hoping they will over various colors to pick from and the ability to change weight at any time.

Developer Response ,

Many thanks for sharing your feedback! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement. Thanks in advance and good luck with reaching your goal!

Jace032000 ,

Would be 5 stars if...

This app is almost perfect but has a couple of flaws. First, the Apple Watch sync feature is spotty at best. My workouts don’t always show up on the app and when they do, sometimes they get overwritten—-especially if I work out twice in a day. Second, this app doesn’t track or account for resting calories. I’ve paid for the premium version which is a lot for it not to be 5-Star material.


Update—-

Developer asked for screenshots. Unfortunately, I sent those in before making this review on the App Store. My ticket was closed without action and a canned response was provided to me. So leaving this review at 4-stars....

Developer Response ,

You can always contact us again directly via mail at contact@lifesum.com


We are truly sorry for any problems you are having with the app in connection with Health.


The team is working hard on identifying the problem and will do its best to provide a solution as soon as possible.


We sincerely apologize for this inconvenience and appreciate your patience while we get this sorted out.

Kauai ASQ ,

Thank you LifeSum

If you are struggling to lose weight, I highly recommend LifeSum. I had tried many things to keep my weight under control (fad diets, intense exercise schedules, you name it) but was not seeing results.


I just finished a 3 week sugar detox plan with LifeSum and am happy to see results in terms of now having several pounds of less fat.


I have tried MyFitnessPal before but I found it’s UI very cluttered and that it made me get obsessive about the number of calories in each thing I ate. Further, it was really hard to plan my grocery shopping and meals around keeping within my daily calories limits — it was a constant guessing game that I don’t have time for as a busy professional.


LifeSum made it easy with seamless integration of recipes and shopping lists into their meal plans, and made it easy to track the calories and macros of each meal. Further the recipes were quick and easy to make, and also pretty tasty.


I am thankful to the LifeSum team for putting into the world a useful tool to living a healthier lifestyle. Thank you!

Jooley Gooley ,

Needs a lot of work before its worth the price

The idea of this app is great, but it is not executed well. The most annoying issue I ran into was the fact that it doesn’t save your place if you change apps while you add a food/meal/recipe. If I paused while tracking the meal to get more info and went back, the entire meal was gone, and I’d have to start from scratch. I had some issues tracking weight and trying to delete info I added on accident, which isn’t very helpful when tracking. Overall, I liked the look and idea but I wouldn’t recommend paying for this app until many bugs are fixed.

Developer Response ,

Thank you very much for your feedback, we appreciate it and have sent it through to the team in charge.

Tgrex88 ,

Great App!

Lifesum has been a great addition to bettering my health and helping me track and plot my progress.


The barcode scanner is easy to use, a great catalog of existing/verified items, not spammy or clogged with ads. I love how it integrates with my Health app and has additional features like a great/growing recipe catalog and the ability to set goals and track things like water consumption and weight. I also love the nutritional breakdown, and graphic elements for visual people like myself.


In addition, the app is both visually and functionally fantastic, too! I’m a UX Designer, so I’m typically overly critical of these things.


The only comparable app would be MyFitnessPal, but having experience using both, Lifesum blows it out of the water for me. A much more seamless, visually appealing and functional experience by far.


My ONLY critical suggestion would be the ability to customize my dashboard at the top so I can choose to track the macros I want. I’d love the ability to add Fiber to that, or replace one of the existing macros there by default. Hopefully a future update!

Developer Response ,

We are very happy to hear that Lifesum has contributed to your healthier lifestyle and we thank you very much for your awesome review! Please feel free to leave suggestions for improvement on UserVoice: https://lifesum.uservoice.com - the responsible teams are regularly going through the feedback there. Thank you in advance!

almafga ,

Great app but be careful with your mental health

I never had any problem regarding the app, it itself worked magnificently well. I loved the graphics and it was very precise with food and exercise. Besides, I didn’t have any problem with the digital scanning.


However I don’t think it is for everyone and I am here to give an advice.

I became obsessed over counting calories and categorizing food into the “good” and “bad” categories, which I think the app encourages, and this led me to develop an eating disorder, orthorexia.

I want to be clear on the fact that the app did not make me have it, my ideas were to blame. But nonetheless everyone who starts feeling like obsessing over counting macros should delete the app immediately.

Developer Response ,

Thank you very much for your feedback.


Lifesum has been designed to help our users eat better and healthier.


If a user has any medical conditions, including known or suspected eating disorders, we urge them to consult a medical professional about using the product.


For more information on where users can find local professional support and guidance, we inform then here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=other&f=support-in-case-of-problems-with-behavioural-issues&p=all


Thanks again for sharing your review!

--+ Spaceman Spiff +-- ,

Looks pretty but needs works

The app UI is nice and the smile icon feedback on foods and meals is helpful. Being able to enter the exact number of grams or mL of an item is great. And Lifesum appears to have a good privacy policy in place. But the technical underpinnings of this app are not as strong.


I have configured the app to sync data to the Health app. But abouy 90% of the time when I check the Health app at the end of the day, it doesn’t match the nutrient stats in Lifesum (calories, fiber, etc). For no reason I can discern, some entries just fail to sync.


Even on an iPhone 11 Pro Max, the app often takes a long time to load.


When I change the amounts of existing entries, they will often flip back to the original amount, forcing me to update it two or more times for the new amount to “take”.


The database of foods is far smaller than MyFitnessPal and the suggestions it makes as you type are not very good.


When entering a new Favorite food, you can easily lose all the work on your new entry if you accidentally swipe down. This is aggravating and I wonder if frustration with this bug is part of what is preventing people from contributing more to the Lifesum database.


The lack of a reliable sync to the Health app is a dealbreaker for me—I’m going back to MFP for now.

Developer Response ,

Thank you very much for your rating and feedback. Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

Mememily ,

I always quit these apps.. not this time!

I’ve trued tons of fitness/food apps, but always seem to quit after a week or two. Lifesum changed all that! I’ve even lost 5 pounds just by being more motivated to eat healthy and exercise. The big difference for me is it rates the healthiness of foods, not just the calories. The app also nudges you if you eat too little, which I really appreciate! When I have an unhealthy day, Lifesum has good tips on how to improve, and congratulates you when you have a great day! I just wish you could turn on fruit/veggie/etc trackers without having to struggle in the Life Score first. Great app, WORTH the subscription!

Developer Response ,

Thank you very much for your feedback! That is highly appreciated!

SaraHLove654321 ,

Could be better with some additional features

Interface is user friendly and easy to navigate but I have a few overall issues. The food selections are limited. I find myself having to make things up or selecting an option from a source I’ve never heard of. Thus, throwing accuracy to the wind. Secondly, the diet feature is limited. You can only select from a few diets but you can’t customize your plans or mix them. The options offered are specific and do not cater to dietary restrictions. The helpful hints are catered toward a user who is following the diet perfectly and do not adjust based on actual consumption or input trends. This would be a helpful update as well as the addition of food and ingredients and new and personalized diets

Developer Response ,

Thank you very much for your feedback!



You have the option to edit the macros manually under Settings/Nutritional Settings.

chrstydwn1 ,

Loving This App

Totally enjoying this app. I was 309lbs and couldn’t loose weight. I only started doing this app at first because I had to go on the low iodine diet for testing. I just wanted to track what I was eating. I started loosing weight on the diet and decided since I was finally loosing weight I would continue using the app. It shows me how many calories my body needs and if I eat something that’s not acceptable I get a sad face. I’m just three weeks in and weight 277.4 pounds. I’ve done several diets in the past! This isn’t a diet, this for me is a teaching tool of how to live a better in more healthier way. FYI, I am just using the free part of the app. 👍🏻

Developer Response ,

We are so happy to hear that we are contributing to your healthier lifestyle and many thanks for your awesome review! Also, super well done on your hard work and good luck in reaching your final goal - you got this! :)

kylscttsrs ,

Love it, but macro tracking could use work

When I put a recipe in, it automatically calculates the number of grams of protein, fat, and my net carbs, as I am on a keto diet. I noticed today after putting a new recipe in that it added almost 5x the amount of net carbs that are actually in the recipe— using Lifesum’s “verified” number of each of the macros, it should have been around 2.8 net carbs.


Also, when you track your meals, you only have the option to add calories, without adding any macros. I’ve calculated a lot of my macros outside of the app, and it would be helpful and quicker if I could add my macros (grams of protein, net carbs, fat, etc) as quickly as I can add calories.


Still a great app! Don’t regret buying premium at all! Just would love to see better macro tracking.

Developer Response ,

Thank you for your feedback! We apologise for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

eva2267 ,

Great app with room for improvement

The interface of this app is intuitive and visually appealing. It is incredibly simple to navigate, and I love the feedback that it provides for each food, meal, and day. With that being said, there is definitely room for improvement.


I’ve found that, when I do a barcode scan for certain foods, the nutrition info is wrong. While it’s not a huge deal that something is listed as 10 calories above what it actually is, it’s inconvenient to double check that what’s listed on the app is actually correct.


Additionally, I wish there was more consideration for which foods are considered good and bad. For example, I’ve eaten nutrition bars with ideal macros, minimal sugar, and all-natural ingredients, but the app tracks it as a “never” food because it’s calorically dense. Crazy to think that an all-natural nutrition bar is considered less healthy than a bag of chips, but I guess that’s what the algorithm thinks.


At the end of the day, I enjoy the app and I’m glad that I splurged for the premium version. However, fixing some small tweaks would make this app absolutely perfect.

Developer Response ,

Hi Eva! Thank you so much for leaving your feedback, we appreciate it and will look into this. Thank you, and glad to hear you like the app :)

NoStripesTyler ,

Great App

Literally exactly what I was looking for. Main menu with everything right up front for you to see. Super easy to use. It knows 99% of things you can. If it doesn’t, you can easily just add the calories (which is all I care about). My one and only gripe about it is the water intake. I wish the water intake configuration was a little more customizable. Even though I’m an American, I prefer to use ml. As of right now you can only go by a 8 oz glass of water or a 16 oz bottle of water. A lot of people use refillable water bottles that typically like 24-64 oz. so no matter what you do, you can’t measure your water to the exact amount.

Developer Response ,

Thank you for your positive feedback and 5 star rating. We are very happy to hear that you are satisfied with our app! We have forwarded your request to the responsible team but you can also upvote this suggestion in our Uservoice https://lifesum.uservoice.com/forums/274566-feedback-ideas/suggestions/8792629-should-be-able-to-chose-your-own-amount-on-water

pauldav1d ,

Taking another look at this app...

I’ve reviewed this app in the past and complained about some functionality issues...these last updates have addressed said issues!

I’m back to pay proper respects to the app and it’s developers and highly recommend it as a solution for macros-tracking and more.

Developers: Thank you SO much for creating a way to edit and save recipes. Thank you SO much for making it easier to select the items we use every day. Thank you SO much for fine-tuning the barcode scanner so it reads better - and faster!

You guys are hitting home runs with these fixes! Keep up the great work!

Developer Response ,

Hello Paul!

We're so excited to hear that you are enjoying the changes we made to the app. Thank you so much for coming back and leaving this review!

HeatherUnderground ,

A decent, attractive tracking app

I’ve only been using this app for a few days, but so far am finding it fairly simple to use. Also, the interface is clean and and has a nice layout. I do wish there were more ways to enter a portion of food. For instance they’ll have tablespoons, but not teaspoons, so you have to enter a decimal if you want to indicate 1 teaspoon. In general, they don’t offer as many different types of food measurements as other diet apps that I have used.


I signed up for the optional meal plans, but I’m not sure how often they will be useful for me (likely more for breakfast and lunch ideas) as I am feeding a whole family and the meals generally wouldn’t appeal to my kids. Still, the various diet plans do provide some guidance even if you are creating your own meals. (Different plans suggest different percents of carbs/protein/fat, etc. which you can track.)


It links up with several devices, including the Apple watch and Fitbit, which is nice.


I think that the app functions well enough that it isn’t burdensome and that I will be able to stick with using it.

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to read that you are satisfied with your Lifesum experience. We will inform the responsible team regarding your feedback.

Aubby Aubs ,

Nice when it functions properly

I’ve been using the premium version of this app for over a year now and like it except one huge problem for me. Sometimes it doesn’t accurately track the food you enter and delete.


For example, today I ended up accidentally going 200 calories over my daily amount because the app just randomly deleted part of my breakfast I had entered. I wasn’t aware it had deleted part of my breakfast entry so I ate an extra 200 calories worth of food I thought I had room for. I normally notice when this happens and can avoid going over my limit, but today I didn’t, and honestly I shouldn’t have to triple check my entries every day anyway. The app should just accurately record all food you enter and/or delete from your diary.


I’ve also noticed that sometimes it records foods you enter, twice. It also has issues with deleting foods at times and gets rid of something you wanted to keep instead. Bugs like this get really annoying when they happen constantly for over a year.


Otherwise the app is fine, I enjoy the data tracking features and overall design of the app.

Developer Response ,

We deeply apologise for the issue you are experiencing. Please either leave your contact details so we can reach out or contact us with details, step description and screenshots directly through https://lifesum.com/deep/settings?page=support - so we can start investigating your issue. Thank you!

damb ass ,

Quite a lot to say here...

This app would be good for certain people...The way you view the app will determine whether or not this app would work for you. For me personally it didn’t work very well. It’s what triggered me to an Ed way of eating. I lost a ton of weight in a very unhealthy way. Leading my body to not function optionally. I started to ditch the app and educate myself on health and nutrition. Going towards a more “listening to my body” type of way. That truly helped me gain my weight back and get out of my ed ways. I’m not saying to not download this app. All I am saying is to please if you feel restricted, unhappy, and making food become a number. Then please do not get the app! If you are happy, feel good, and enjoy using the app. Then by all means get the app!

Developer Response ,

Thank you very much for your feedback.



Lifesum has been designed to help our users eat better and healthier.

If a user has any medical conditions, including known or suspected eating disorders, we urge them to consult a medical professional about using the product.


For more information on where users can find local professional support and guidance, we inform then here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=other&f=support-in-case-of-problems-with-behavioural-issues&p=all

Arcboo ,

Total fitness app, but can it be more?

My hunt for a fitness app came to an end after I found LifeSum! Such a beautiful interface with just the right features keep you on track!The Meal planner is an added health bonus which has an amazing collection of deliciously healthy recipes.

Thank you for constantly updating this app and making it better.

As much as I love the current features, I was hoping if this app could generate Groceries list (from the meal planner recipes). I really wish the developer could work on that. It would save a lot of time for people like me who juggle between fitness apps and grocery apps.


Thank you again!

Developer Response ,

Currently you find the grocery list in the 3 weeks weight loss plan - we are working on adding it to more plans. So there is definitely something to look forward to :)

Nerdfigther ,

Not what I Paid For

I bought the premium hoping for a multitude of recipes to swap in and out of meal plans and many options for various food preferences, this is not the case. There are very limited food plans and not a lot of offered recipes. Also it is very difficult to receive a refund if you are unsatisfied. I tried to cancel about 10 min after i purchases after I realized it did not include what was promised, and was directed to Apple Support who will not refund (Lifesum hides behind the fact that they do not directly handle the payment platform). I have tried to use it anyways since I’m paying for 6 months (whether I like it or not) and now the app keeps crashing randomly when I try to view the plan section. Disappointing, not worth it for premium, might be useful if you stick to free but my fitness pal is just as good with a larger database.

Developer Response ,

We are awfully sorry for the inconvenience. Fact is that Apple does not give access to their payment data so any refund for any purchase can only be grated through Apple. You find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-receive-a-refund&p=all


Please contact support at contact@lifesum.com and refer to this comment, report the issue with the crash and ask for a refund via Paypal. If the app is not working for you you will, of course, get a refund.


Thank you very much!

Turtle Town - come visit ,

Visually appealing but lacks accuracy

I bought the premium without trying the app first, my mistake!


- pages are clean

- dashboard for log is easy to use


Major downsides:

1) I didn’t trust the nutritional data.

Black coffee - 4 net carbs? Really

There were some other oddities I can’t remember.


2) I’m big on tracking before my meal so I can adjust what I’m eating to make my carb/calorie targets. In this one, you have to add everything and to see where you are going to land.


3) recipe building - I have no idea what they were asking me for. You should be able to add ingredients to one recipes and then plug in the servings. If this app has this capability, I could never find it.


4) too many daily calories! As my goal was to loose weight, I was surprised that my starting calorie allowance was above 1.6K. After taking a long, lazy walk it added another 800 calories for the day. Did not align with what I was expecting.


5) very limited recipes. That also surprised me.


I have moved to a free version of something else. It isn’t as visually appealing but is very intuitive and was able to manage my own goals better. And have started losing weight again.

Their recommendation for daily calorie consumption is under 1.3K.

Developer Response ,

Thank you very much for your feedback!


We are very sorry to read that you are not satisfied!


Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

Chexty Threekay ,

Almost unusable constantly broken no connection with watch or other apps

Brand new user. Read all the reviews. Really excited to find an app that helps me keep up with Keto. Unfortunately the App barely works. It’s constantly “losing” my profile goals are changed items aren’t tracked and it’s so frustrating to have spent $30 bucks for a premium plan only to have it think I’m a new user every time I open the app. Even worse it tries to offer me 30% off to go premium AFTER I already did!

Doesn’t connect properly with Apple Watch or health app.

It looks like this all may be caused by a faulty new update but I’m really really hoping it gets fixed soon because it currently feels like I wasted $30

Maybe worth it if all of the bugs are fixed but right now it feels like I would have been better off just using pen and paper to track macros.

Developer Response ,

We have just launched a new version in the App Store that should fix your issue.


Please proceed as follows:


1) download version 9.1.0

2) log out and in again

3) force close the app and restart the app

4) track a new food item


These steps will trigger the data being synced to the app correctly.


If you still should have any problem, please come back to support with details at contact@lifesum.com


We deeply apologise for all the trouble and the waiting time!


The team is doing its utmost to completely solve this as soon as possible.

Ski Solitude ,

Best weight loss program EVER!

Love this plan. This app is a MUST if you are on the Keto diet program. Highly recommend the app upgrade. It keeps you on track every meal and gives you hundreds of amazing Recipes. I have lost 19 lbs in less than a month. My max lifetime weight was 243 two months ago, I started the keto diet with this app 25 days ago and I weighed 224 this morning! It is changing my life. I haven’t felt this good in years. The food is delicious, the recipes easy to prepare and I never get hungry. I also lost my cravings for bread, cookies and snacks. Amazing results for me. Highly recommend if you want to lose weight and stay healthy. Two thumbs Way Up!!

Developer Response ,

We are super excited to hear that Lifesum has helped you improve your lifestyle and well done with your success! Thank you for sharing your positive thoughts on our app and all the best with reaching your goal! :)

moyourhoe ,

Best app i’ve used!

Over the years i’ve used different fitness apps trying to be healthy (I’m 17 now) and now i’ve been on the journey to build muscle, so that means eating more. Over 2020 i’ve gained 15 pounds!!! But even with my progress it was so hard to keep track of actually how much protien and calories I ate through the day. This is my fav app and I use it like everyday now!!!! It’s free for the basic version which works perfect & it’s so easy to look up the foods you eat or you can just scan the barcode which is my favorite. Literally 10/10, and I NEVER write app reviews because i’m too lazy but this one I knew deserves a good review❤️

Developer Response ,

Yay! Thank you so very much for your kind words and positive feedback! We are delighted that we can support you with your goals and that you are satisfied with the app! Thank you!

ElleLeigh623 ,

Majorly contributed to my ed

*TW ED* I used this app throughout my ed and I can say that it made it 100 times worse. I just got out of a 3 month long stay in inpatient and residential ed treatment at 15 years old and am still in a partial hospitalization program. This app lets you set ridiculously low calorie limits and doesn’t fight you on them with more than a notification that the goal is too low. In addition it sets your original goal at 1200 cal which isn’t even enough to feed a person in a coma. We need at least 1400 per day to exist in a coma and at least 2000 per day to exist a normal life. It encourages people to eat way under the amount their body needs. If you want to lose weight please do NOT use this app. Restricting your calories will not work long term. Listen to your body. It knows what it needs. You don’t want to end up where I and many others are.

Developer Response ,

We are very sorry to hear about your experience. Lifesum has been designed to help our users eat better. The app is using algorithms that are supposed to keep users from entering health goals that could harm them. If you feel that this is not true in your case, please make sure to contact support with details about your example at https://lifesum.com/deep/settings?page=support so we can look into it. Thank you!

Ally Rayne ,

Frustrating

I like this app for so many things. Scanning in food. Tracking macros. But I’m pretty tired of my exercise not syncing from my Fitbit, or having exercise I’ve manually input just disappear. The app also changes my weight on its own accord. No, I did not lose weight or gain that weight....I clearly haven’t entered the amount it decides for that day. Sometimes it just reverts back to my starting weight for no reason at all. If you’re looking for an accurate graph for weight this is NOT the app you should be using. I’d be better off with a pen and paper. I’ve reported this issue many times, yet it still seems to be broken. Funny....my LoseIt app doesn’t do this....and neither does my FitBit app. It’s frustrating keeping food tracking in one app and weight tracking by in another.

Developer Response ,

Thank you so much for your feedback, we understand how frustrating this must be. Please contact us with your details directly at contact@lifesum.com and we will look into the issue. We deeply apologise for this and once again thank you for your feedback!

Rhae689 ,

Used to be amazing, just keeps getting buggier

I used to love lifesum, and I still want to! I love that it has multiple plans, all the tips analyzing how you might be feeling or how to adjust your food intake, the way you can Target your calories....They even finally added net carbs! And I really love how beautiful but functional the design is. But after paying for this for a year, almost two, I find it hard to justify the cost. Net carbs is the only feature improvement during this time I've actually used. Fitbit exercise syncing gets worse and worse. The food database has lots of mistakes that I have to account for when tracking calories. I don't need fancy recipes or a bunch of new plans... I just want the core features I use to work but it feels that's not what the developers want to focus on.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

kristamcintosh ,

Let me input my own caloric needs!!!

This app is wonderful except for not being able to adjust my total calories without resetting all of my data. I don’t like that the app tells me what my calorie intake should be and doesn’t allow me to adjust it. I like that you can adjust the carbs/fats/protein ratio but ONLY AFTER purchasing a subscription and the ratio HAS to fit within the calories which are not accurate for me! Please allow users to adjust total calories and ratios based on our own goals. The calculation doesn’t even take into account your activity level, just height weight and age - which aren’t totally accurate indicators of how many calories you should be consuming.. I bought a year subscription and want my money back because of that frustration alone..

Developer Response ,

Thank you for your feedback. Please, check here https://lifesum.helpshift.com/hc/en/3-lifesum/faq/235-how-do-you-calculate-the-calorie-goal/ how we calculate your calorie allowance. You can change your calorie goal in your Personal Details without resetting all your data. All the best with reaching your goal!

lori.renza ,

Paid for premium but...

While the interface is much nicer to look at than previous calorie trackers I’ve used, there are many features that are lacking. For example, I paid to see more nutritional information about what I’m eating, like fiber and potassium, but they offer no other micronutrients like vitamin C, or Iron.


They also do not offer meal plans (to select for calorie/macro tracking) for diets like vegetarian. I very rarely eat meat and would like it to not tell me to eat more. I also fast and therefore don’t eat breakfast, and it’s pretty annoying for it to tell me to eat it or bring down my score for not being “nutritionally balanced.” Hopefully some of these get addressed in the future. If not, I will be canceling my subscription when it is up.

Developer Response ,

Thank you for taking the time to review our app and for your feedback. Our developers are collecting all feedback here http://lifesum.uservoice.com/forums/274566-feedback-ideas - we really appreciate all ideas and suggestions for improvement. Thanks in advance!

manishka5507 ,

Best One Out There

Personally I feel this is the best app I could ask for. It’s so good that I want to be on it 27/7. It’s very simple but shows great new things to try and it has all in one so you don’t have to pair it with other ones. I also feel you don’t need to buy premium but it is a good option if you want to branch out on new ways to record you food. I also like the fact that you can delete old recordings like I started last year but stopped because I got lazy. But now I’m trying it again for the new year and I was glad I could delete the old stuff and yea this app is so great and I’m glad I found it.

Developer Response ,

Thank you so much for your awesome feedback! Good luck with reaching your goal!

theflyingcupcake ,

Much better since the update.

Lifesum has been much more reliable since the update. It's a beautiful app, and is much more motivating than others I've tried (e.g. MyFitnessPal).

Sometimes the ratings still surprise me (how could I eat a meal of all foods with a "perfect" rating and still hit only a "balanced" meal rating? Why is my strength training rating "off-track" even though I track weight lifting on my watch three times a week?). I wish it were possible to adjust the calorie goals for each meal (I'm trying to eat my main meal at lunch instead of dinner). I don't find the meal plan to be very useful.

Still, Lifesum has helped me be more mindful about my habits, so I think it's worth the money.

Developer Response ,

Thank you very much for your feedback! We will make sure that it reaches the responsible teams.

Dane Z. L ,

Best Interactive experience

I’ve used a few different calorie tracker apps, and Lifesum provides the best in app experience overall. They don’t have the most extensive library but it is still pretty good. With it being the most user friendly out of all of the apps I’ve tried, I’ll compromise a bit on having a good, not great, library to choose foods from. It should be noted though that we do not eat out hardly ever so I have to do a lot of creations of meals in the app. A great benefit though are the recipes that are already included in the app. I haven’t figured out if I can import a recipe from Pinterest or anywhere else, but that would be a huge win if they could figure that out.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

Chelsea AZ ,

Good but needs some improvements

I like the app for tracking macros (and the user interface is fun and motivating) but need a couple major things fixed/added:


1) It’s pretty buggy. It will randomly delete my personal info and/or weight history. But I’ve learned it will come back in a day or two. Still annoying when you’re trying to look up trends or whatever.


2) No way to share a meal that you created. This is my biggest gripe actually. My boyfriend and I live together and have both paid for Premium. I really want to be able to AirDrop him our dinner instead of us both having to enter every single ingredient individually.


3) The quantities are not always accurate, which makes it very time consuming to track. After catching a few blatantly obvious things that were wayyyy off (like rice for example - it will say its 206 calories for a whole cup of uncooked rice where in actuality a cup of rice is 735 calories). I really wish Lifesum would fix this. It’s because anyone can add food info and if they’re not careful when they do, it goes into the whole database for anyone to select and it’s just plain wrong.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

HayleyHay4 ,

Lost Two Years of Data

I used this app for two years, and during the first year I used the paid version, but I never cared for the recipes/meal plans and such, so switched to the basic version. It works as well for weight loss as any calorie calculator, you’ll get out of it what you put into it. However, my issue was that with a recent update, I lost the last two years of weigh ins that have shown my progress over nearly 40 pounds. I’ve had multiple issues with this function, such as glitches with updating my weight (I’d put it in, but when I checked the chat it would have spiked to my original weight). I’m just annoyed and done overall. Deleting this app today, unfortunately going to just lose all my past data and I’ll be trying out another app.

Developer Response ,

Thank you for your review! Can you please send your details and issues directly at contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

masupert ,

Good diet tracking app, but a lot is locked behind Premium

Overall, this is a nice diet tracking app. I enjoy that the free version is not riddled with ads. The interface is very clean and straight forward. Daily tracking info is clearly displayed.


Tracking your basic info is easily accomplished. The trade off for the no-ads interface in the free version is that a lot of data does appear to be locked behind the premium version. That being said, breakdowns of your nutrients by meal, etc is very well done and the graph info is great.


I haven’t used the meal plan and recipes much, but the targeted plans based upon your nutrition goals seems like it is presented well.


My only major complaint with the app goes to the food database. Food quantities at times seem confusing. For example, if you eat an Oreo cookie, the quantities aren’t listed in serving sizes from the package or number of cookies. It is listed in grams or ounces. Top results for a search like that item aren’t always clear as well. Commonly I’ll see food items that have a calorie number but the serving size is 0oz.

Developer Response ,

Many thanks for your feedback! Thanks for your review! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

Halcyon33199 ,

Great app

I like this app for tracking food and trying to eat a healthier menu. I like the elegance and easiness. The different ways it shows visuals to display info is very helpful in understanding how much ive consumed and have lost.


One downside of the app is that it glitches at times. I may log a whole day and then next day it tells me I didn’t log anything. Also I may be adding a food and the calories may not get deducted. I have to exit and enter the app a few times in order for it to give me an accurate count and updated log.


I hope you guys fix these these because I wouldn’t have wanted to pay almost $50 bucks for a year of appearing and disappearing logs.

issapeachy ,

This app is good

I like using lifesum to track what I eat and I’ve been liking it a lot. I also like the idea of tracking calories and nutritional value in the foods I eat. I didn’t give it a full star because I am a user who likes to cook and there’s no option to save my own recipes in the application to track macros. The recipes in the app is great don’t get me wrong. I’m just saying the app would be better if users are able to save their own recipes with all the macros for their recipe and then add it to their daily meals. I think this would make it easier than having users reenter all the ingredients every time they want to track it. Overall a good application.

Developer Response ,

Thank you very much for your rating and positive feedback! It is possible to create your own food items, recipes, meals and exercises in your Favorites. You can find out more here: https://lifesum.helpshift.com/hc/en/3-lifesum/faq/497-favorites---what-is-it-and-how-does-it-work---ios/. All the best with reaching your goal!

SuziePoo🤎 ,

Really good!

I got this app because I was feeling self conscious and I wanted to get skinnier. This app really helps! If you put in all the effort to track your meals you really become more aware of what your eating and how many calories it is. The reason I only put 4 stars is because they give you a lot of pop ups for their plans you pay for and I was really just looking for something free and easy to help me feel more self confident. This app is totally free unless you chose to pay for one of the special plans which I don’t intend to do. I would say the free version is probably better then the paid plan. So I would definitely recommend using this app! Really helps.

Esbee77 ,

Good start but information is a bit simplistic

This app seems like it would be a great way for those beginning on a health journey to start out. It offers three options (get healthy, lose weight, gain weight), which is a refreshing change from all the apps who think everyone’s priority is to shed pounds. Another positive: it tracks water intake!!


But if you’re looking for a way to track micro and macronutrients, this sadly isn’t the tracker for you, unless I’ve missed something. Hopefully a future update will add a little more information.


Edit: Thanks for the support, dev! I see you can track a few micros, but there’s a lot more to food than potassium, sodium, and cholesterol. Are the others listed in the pro version?

Developer Response ,

Thank you very much for your feedback!


Yes, you can track macros and micros. You find the information by clicking into the food item and have the option to add those when creating own food items under Favorites.

Abremo ,

Good idea, but didn’t work for me.

I started using this app to get in shape prior to my college ROTC classes. I started in early June 2018, and my the end of the month, I had made no progress on the scale. I was always under my calorie limit, I ran 1.5 miles everyday and lifted weights, but I wasn’t going anywhere. I had used MyFitnessPal before and had lost 15 pounds, but I wanted to try something new.

The premium option was the next step I was going to take with Lifesum, but I knew I could get better results with MyFitnessPal without paying anything.

Overall, Lifesum doesn’t have as many options for food and exercise as MyFitnessPal and I wouldn’t recommend it unless you buy the premium option.

However, the app was very easy to use and was encouraging. Sadly, it just didn’t work for me.

Developer Response ,

We are sorry to hear that Lifesum didn't fit your needs and we thank you for your review and feedback!

myMobibleNickname ,

Great app.

Great app. Opportunities for improvement are the barcode scanner (it doesn’t pick up bar codes as easily as it should) and the food database (not nearly as comprehensive as other apps).


Despite these annoyances, there are a lot of things I love about the app (hence the 4 stars).


I’ve used a lot of trackers (MyFitnessPal and Lose It! come to mind). They all have their strengths, but overall I like this one the best, mostly because of the beautiful interface, the useful notifications and tips (usually I find those annoying and useless in other apps, but they are well done here for the most part), and the ability to pick a meal plan that the app tracks you against.

Developer Response ,

Many thanks for your positive review and great feedback! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

Amandamisslynn ,

Beautiful Design

I paid for the premium version and am happy with it. I love the design and functionality of the app - because it’s lovely to use, I use it consistently and find myself drawn to it to update my food and exercise. I don’t necessarily trust the macronutrients and calories that accompany a lot of their search results for the foods and drinks so I always double check those, but beyond that the app is great. Would love for them to audit their search results though to weed out the foods that are incorrect. As long as you are paying attention you can still track everything accurately, I just wish I didn’t have to double check anything new I try to add.

Developer Response ,

Many thanks for your review! Due to our food database being partly user-sourced, the nutritional values may sometimes not be on point. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with reaching your goal!

Maymaymay:) ,

Almost perfect!

I love this app, it makes eating healthy SO much easier and it’s super cheap to have a premium subscription (if you can afford $3 a month!), the only suggestion I have is that it would be super cool if during your evaluation you could add in certain things like “I need extra calcium” or “I’m allergic to nuts” just simple stuff like that. Having foods tailored just a little more specifically to what the individual needs would make this app absolutely perfect in my opinion. Lots of the foods I choose to eat have higher sodium because I have a sodium deficiency and as silly as it is, it makes me sad when the food rating smiley face looks disappointed in me for eating high sodium lol.

Developer Response ,

Thank you very much for your positive review and your feedback! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement! Good luck with your goal! :)

Shibby_Dude :D ,

Fantastic!

I’m on a muscle bulk diet after dropping weight. I have a general diet planned out, but also enjoy snacking. I use my planned diet as my template, but this app is fantastic in that I can always track and keep notes about what I eat throughout the day. It makes it to where I can just glance rather than question what I’ve eaten. It’s also nice because you can even make your own meals to use (I made a chipotle bowl on my cheat day). I compared nutrition next to the official Chipotle website and it was spot on! Using this with my Apple Watch in order to keep track of my net calories! So no more guilt or questioning. This is what I’ve needed!

Developer Response ,

We are truly happy to hear that you are satisfied with Lifesum - many thanks for sharing your positive feedback and good luck with your goal!

taviachs ,

Great app!!

I really like this app. I’ve used a couple apps similar in the past, but this one is beautiful and I’m enjoying the premium features. The only things I am hoping are added are the ability to customize the water logging AND being able to log calories with the option to add the nutritional information. I eat a few meals that I have the nutritional information for, but I have to log the calories instead. I feel a feature like this would not only help with the meal rating, but also save users some time as their only other option is to manually log (and maybe even guess) every ingredient. Thanks for all the work!

Developer Response ,

Many thanks for rating us and for sharing your thoughts on our app! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd

Fjjdkdndmeter ,

Pretty Good

I like this interface way better than MyFitnessPal and I like that you can see calories, macros, and water intake. I also love that each meal has suggested amount of calories and the smiley face rating system.


I do not like that if you want to add your own food you can only add the calories. If I know the protein, carb, and/or fat amount it doesn’t even give the option for the user to add it. Also I wish the amount/servings gave more options. For example, if I want to put that I ate a slice of bread sometime the only option is to add the food by grams or ounce but I only know that it’s a slice. Wish these things could be fixed and I would love the app even more!

Developer Response ,

Hi there, thank you so much for leaving your feedback, we appreciate it!


Regarding the macros when creating your own foods, please go to Favourites and click the "+" then choose to create "Food". Here you will be able to add both calories and macronutrients.


If you need any further assistance please let reach out to us at contact@lifesum.com. Thank you!

death is awesome! ,

Disappointed

I bought this app because it boasted about having over 200 recipes and its many diet choices. I got the 1 year subscription and hoped it would work for me. So far it hasn’t. I am trying to go keto to lose some weight and I am also vegetarian (not vegan, so not that restrictive) and when I looked for recipes to fit the bill they only had maybe 10 available. Granted I can look up recipes but I was hoping for more ease with this app. They also don’t have a plan ahead feature which means if I want to plan a meal in advance I have to go through and add it to my daily count and try to delete it after. I disappointed to say the least, never have I felt compelled to leave a review but this app is a waste of money. Do NOT buy the subscription, you won’t get a refund if you don’t like the app and then you’ll be out $40.

Developer Response ,

Thank you very much for your feedback! We are very sorry to read that you are not satisfied!


You are eligible for a refund within the fist 14 days after the purchase: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-receive-a-refund&p=all






ydacannej ,

Inaccurate, and therefore useless

There’s a lot that I like about this app, including the feel of the design and the aesthetics. Unfortunately, the calories gained/burned associated with different foods and activities are so wildly absurd that the app is unusable. No, I did not burn 1000 calories at my water aerobics class. If that were the case, all of the little old ladies there would be going into hypoglycemic shock. No, I did not burn 800 calories walking around the grocery store. No, I did not burn 160 calories from going on the elliptical for 10 minutes. The app also suffers from a mediocre and inaccurate food library, seemingly comprised mostly of user-inputted data. I wanted to like this app because it’s prettier than some others that I’ve used in the past, but it just doesn’t function.

Developer Response ,

Thank you for rating our app. We are very sorry to hear about your experience regarding your exercise calories - something is obviously not working there. Could you please send us some screenshots showing incorrect calculations at https://lifesum.com/deep/settings?page=support so we can investigate the problem? Thank you very much in advance and our apologies for the inconvenience!

cheynicole267 ,

really nice app

I love this app honestly, it’s set up nice, I had my fitness pal before but ended up forgetting about it and never tracked my food or anything. I’ve had this app for about a month now and have kept up with my tracking the whole time! there’s only one thing keeping me from giving it 5 stars, more types of exercises need to be added. it has the basic kind but I’d like them to be more specific. but otherwise it’s a really fun tracking app, I’ve lost 7 pounds in the month since I’ve had it, I’m sure it could’ve helped me lose more but I’m taking the whole healthy eating thing a little slow so I don’t drive myself crazy😄

Developer Response ,

Please check out this article that shows you how to add any missing exercise: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-track-exercise---ios&l=en

Trixy_bixy ,

Good but needs some work

I’ve been using this app for awhile now and it’s got some really nice features! Beautiful layout and way of showing progress. However I do have a big problem with the “premium” content that you have to pay for. Without paying for the premium, this app is just meh. It seems like every time there’s something that could potentially further help you, you have to pay premium for it. You see that they offer specific diet plans and all this great stuff but that’s only if you pay premium for it. If you aren’t willing to pay the price, then this app is basically just a calorie and exercise recorder. That’s my one issue with this app. If more things were available to those not paying, then I would’ve enjoyed this app more.

Developer Response ,

Thank you for your review! We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding!

Penguin5000ft ,

More plans

Very nice app, but I’d love to see more meal plans that are built for more variety of goals. For example, I have a metabolic rate that’s faster than normal and I struggle to keep weight. This means, when I go over the amount of calories, and the amount of carbs and fats, it’s actually considered good rather than bad; (but going over the amount of protein remains not recommended) It would be nice to see a plan that would have these things in mind. Another feature that would be nice to see in the future is nutritional values like vitamins and such that you can keep track of from the foods you eat.

Developer Response ,

Many thanks for your 5 star review - we truly appreciate your feedback! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

sauceysoup89 ,

Incredibly easy and effective

I’m a 29 year old female. I started logging with Lifesum on January 8. It’s February 20, just less than two months later, and this morning marked the 19th pound I’ve lost. Seriously - JUST LOGGING. I scheduled my ideal weight (140) and put my current (169) and set it to classic dieting which sounds limiting but is just being aware of your calories. When I reach the calories for the meal, I stop. It’s almost over-simple. I can’t believe I’m losing weight like this, and I haven’t worked out even once so imagine what would happen if I did. Lifesum is my favorite tool for counting calories and weight loss!

Developer Response ,

Thank you very much for your feedback! We are glad to hear that you like our app.

emma_nobs ,

I love it! except for ...

I wish they had more options for meal plans with allergies. if they did i’d give 5 stars. they do have a recipe section and you can look for nut free things, but I wish they’d update it so that if you have soy allergies and choose vegan for a week, it can help you around that. Or people on keto who are vegetarian, etc. Other than that this app is INCREDIBLE! the accuracy is great unlike some other apps i’ve used in the past. So much so I bought the premium version. Helps me track my water intake, my carb intake, all my food, my exercise and the meal plans (if you don’t need really special diets) are great! It’s definitely worth the money to upgrade to premium.

Developer Response ,

Thank you very much for your feedback!


We will make sure that the responsible team will receive your comment.

db238 ,

Currently broken

As others have mentioned, used to be probably the easiest and most pleasing nutrition tracker to use. However a couple of critical bugs have plagued it for a couple of weeks now... I work in dev and I understand that critical bugs especially can take time, however there seems to be some radio silence on the newer, more serious bug introduced by last weekend's patch (which was itself supposed to fix a critical bug).


Luckily I was able to stop my premium from renewing until this app is usable again. Even two weeks with no accurate tracking can be quite damaging to users' progress and goals - and the fact that all my data has been lost didn't help either.

Developer Response ,

We have just launched a new version in the App Store that should fix your issue.


Please proceed as follows:


1) download version 9.1.0

2) log out and in again

3) force close the app and restart the app

4) track a new food item


These steps will trigger the data being synced to the app correctly.


If you still should have any problem, please come back to support with details at contact@lifesum.com


We deeply apologise for all the trouble and the waiting time!


The team is doing its utmost to completely solve this as soon as possible.

Huskthis22 ,

Love it!

I love using this app to help me track macros. I really like that you can pick between certain “diets” and it adjusts your daily needs accordingly! It has a water tracker too for those trying to stay more hydrated! There are 2 things I wish they included:

1. The ability to input a specific “recipe” rather than adding all of the ingredients individually so you could track homemade meals

2. The ability to input fasting days into other diet plans. I am doing the ketogenic easy plan, but plan on fasting one day a week as well and I wish there was a way for me to track fasting days.


If they added even one of these features I’d easily give them 5 stars!

Developer Response ,

Many thanks for rating our app! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

Court2500 ,

Great app unlike its kind

I have only been using this app for about a week, but I don’t imagine anything changing. I paid for the 3 months premium subscription and got a discount for signing up for my first time. I’ve been having A difficult time enjoying certain meals on keto, and this app is perfect at telling me what I need to eat and giving me plans and being able to track them for a day. I would highly recommend this, even if it’s just for a few short months to get you on track for the day that you want. I’m hoping to lose more weight with this in the upcoming weeks

Developer Response ,

We are very happy to hear that Lifesum is helping you achieve your goal and many thanks for your super nice review!

The Bryson City Santa ,

Good, but can’t add own recipes

This is geared toward packaged products and restaurants. If you’re geared toward that, this app seems fine. Yet if you cook, there’s no means (certainly not an intuitive one) for putting your own recipes into the app. So if you make, for example, egg roll bowls (essentially the innards of an egg roll, but as a stir fry/salad without the shell), you have no practical means of just entering “4 oz golf egg roll bowl” based on a pre-entered recipe with its nutritional info. That makes the product useless as a food diary unless you totally rely on the lazy forms of food a good diet plan should encourage you to avoid. Disappointing. Will reconsider if you can explain (and make way more visible) a way for entering your own recipes. And if that’s a premium feature, it’s not obvious...it just says access to more of yours.

Developer Response ,

Thank you for your feedback, we are sorry to hear that you feel this way. It is possible to create your own recipes with ingredients etc under Favourites.



In order to create an item, please tap on Profile (the icon showing a profile) at the bottom of the Diary screen and then choose Favorites (marked with a heart).


In Favorites tap on the ‘+’ symbol top right hand and choose which food/recipe/meal/exercise you would like to create. Follow the steps/instructions within the process and fill out all mandatory information. Your saved food/recipe/meal/exercise will be visible under In order to create an item, please tap on Profile/ Favorites and can be searched using the search field popping up when clicking on "+" in the Diary.


Furthermore, Please feel free to contact us at contact@lifesum.com for a free trial.

Thank you!

Taurusmark ,

Terrible app

This app is so frustrating to even try to use. I can’t believe I purchased the premium version based on other reviews, only to find out that it is so bad. The premium version has very limited functionality, and trying to enter real food is a battle that just isn’t worth fighting. It seems to think that all food comes from restaurants instead of my own kitchen. Too bad if you didn’t have a side of potatoes with that omelette. The app just decided that you did and you’re stuck with a food journal that isn’t representative of the actual food that you actually ate. And just try adjusting your macros to something you would want to track. The app pigeon holes you into one of a few predetermined meal plans and expects you to stick to that. I am deleting the app even though I paid $30 for it.

Developer Response ,

We are sorry to hear that you are not satisfied with our app and we thank you for your feedback. Besides being able to find single items (not paired restaurant-style) in our database, you also have the possibility to create your own items/recipes/meals through Me > Favorites and track EXACTLY what you are consuming. You also do not have to follow a meal plan or be stuck with the macros/calorie allowance the app has defined for you; you can instead choose the Classic plan and customise both macros and daily calorie goal. If you need assistance with finding these settings or with applying for a refund, please contact us through contact@lifesum.com and we will get back to you as soon as possible!

sassmaster93 ,

I've loved everything about this app so far, EXCEPT...

I've been using this app for several weeks now and I love it. I use the barcode scanner to enter in tons of foods and I've also linked my Fitbit to keep track of my exercise. The only thing I can't STAND about this app is that there is no setting for net carbs on the meal/eating plans. On a low carb/keto diet, fiber is subtracted from total carbs to give you an idea of the number of grams of carbohydrate that are actually impacting your blood glucose levels (net carbs). Without net carbs, it shows that my daily carb intake is WAY over what it should be when almost half of that is fiber. Please fix this and the app will be perfect!!

Developer Response ,

Thanks for your review and feedback! Please, feel free to up-vote this suggestion http://bit.ly/2wa6u4u in our Uservoice page. Thanks in advance!

NeuroWorm ,

Disappointing and Subpar

I really wanted to like this app and even got a trial of the paid version. I liked the idea of the recipes and health scale. Quite frankly, it’s underwhelming and seems like it wants to be more like MyFitnessPal or Fitbit. However, its scanning function hardly works, and a lot of the information it does have is wrong or incomplete. It also does not track vitamins and minerals, which are really important, especially if you’re dieting. You also have limited control over what information you can input for a meal or recipe. I will say that I like the faces next to individual food items, but again, this is only effective if the information attached to the food item is correct. This app has a long way to go before it can be real competition for some of the other diet and nutrition apps out there.

Developer Response ,

Thank you very much fro your detailed feedback!


We are very sorry to hear that you feel this way. We are continuously developing the app so hopefully you will give us another try at some point in the future.

Kristingavaza ,

Crashes constantly

I decided to try Lifesum after several fitness vloggers did sponsored videos about the app. The only draw of it over my fitness pal is the aesthetics. I used it daily for months and it drove me insane that it constantly crashed. I should mention that I currently have an iPhone 8 so it’s not an issue with an old phone. I don’t mean once and then it would work if you opened it again. There are just periods where it doesn’t work at all and you can open it 20 ones in a row and it will just continue to instantly close. It is insanely frustrating. Once you’ve got some of your favorite foods in the history, it’s annoying to switch to another app. So my advice is not to invest in it at all. Go with my fitness pal. Lifesum is cute but gimmicky.

Developer Response ,

We apologise for the issue you are experiencing.


Please contact us at contact@lifesum.com as soon as possible with details so we can investigate. Especially important to know is:


- phone model

- OS installed

- Lifesum version installed

- when exactly is the app crashing? Could you please give us the exact steps?


Thank you!

LunchboxNYC ,

Prettiest Calorie Tracker But Limited

This is by far the best looking calorie tracker I have used on iOS, but also one of the most limited. It has the most limited food library of the calorie counters I have used. But where it really falls down is in its customization. It doesn’t allow for custom snacks or meal types only 4 meals and doesn’t allow input of time for meals. Doesn’t allow input of supplements. Doesn’t allow custom food entries. It should also be noted there aren’t complications for all Apple Watch faces, if you have a favorite face make sure there is a complication for it. In short this is an app for someone looking for the most basic of calorie trackers in a pretty package, but if you are serious about tracking anything more then your macros look else where.

Developer Response ,

Thank you very much for your feedback! That is highly appreciated.


The verified foods are from several food databases: the USDA, MyNetDiary, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany. Parts of the food database is created by our users.


Custom feed items can be created as follows: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-under-favorites---ios&p=all

Maddieyyy ,

Subscription /premium

I would love to have this be my primary app for food logging, because it’s very friendly and adorable. However, it seems I need to pay for a subscription to do absolutely anything.


I would rather pay for this app then have to have a monthly subscription. For example, I want to change my macro goals. I once changed them to keto goals back in January. Now that it’s October, it seems that changing your macro goals is a premium feature. Seriously?? Now it’s stuck on keto goals. I should be able to change my macro goals freely without paying for premium.


I understand that the menu planning is worth paying for... but small things like that are not. How frustrating.

Developer Response ,

Thank you very much for your feedback!


We are continually developing the app and have released a new update that will include two new Premium features that have been requested by many users:


1) we have introduced net carbs for the keto diets

2) editing macros will now be possible on all available diets in the app, not just Standard and 5:2


At the same time due to several reasons we had to disable the macro editing in the free version of the app. But the app will still automatically calculate the calorie goal /macros that match your goal based on your personal details. and follow the recommendations with regards to healthily reaching your goal .


You are very welcome to test the Premium version for a week in order to test the new functionality and see if Premium would be an option for you. Just let us know if you are interested and we will be happy to upgrade your account with a free week of Premium.

ShineOnDiamond ,

Almost Perfect!

Lifesum is so easy to use and helps me feel so much control over my health! I love not only being able to track but getting insight into what I could improve about each choice. The ONLY thing I would change is that there needs to be a desktop experience to allow users to more easily enter recipes and meals... this can be so tedious on a phone screen. If not a desktop functionality, the app should at least be able to flip to landscape orientation that way iPad users could use a keyboard for the same purpose! So MyFitnessPal wins in that category. But overall, it’s the best nutrition tracking app I’ve used!

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

mamamac5 ,

Sublime

So helpful, so easy. But, the weight check in.

I do wish I could change that one big first thing. Not all of us want to lose weight nor even own a scale. But its all my iwatch cares about! If I could change that one metric to something healthy for ME, the app would be perfect!

PS Just read that reviewers have been complaining for YEARS about how unhealthy daily weighing is. How about if some love it and some hate it, at least give us the option? And could you add MEDITATION to the exercise list? For now now I’m pretending my daily worthless weigh in is a daily meditation instead 💜

Developer Response ,

Hi there, thank you for your feedback. If you wish to change your goal, please go to settings > personal details > change goal = here you can change to either Maintain Weight or Gain Weight, whatever suits your goal better. If you need any further assistance please let us know at contact@lifesum.com. Thank you!

Left0verture ,

Not bad

I’m new to Lifesum and just getting acquainted. Generally pretty easy on the eyes and tracking food/water/etc is pretty intuitive. Login with Apple gets a big thumbs up from me. Not sure about the canned eating plans - I’m not into ‘diets’, just want to track overall calories, maybe macro and fat/carb/protein balance so I started the ‘classic’ plan. At the end of the day the app yells at me for not eating enough, even though my body says I’ve had enough. Thought the vegetable tracker would understand that a salad counts as a vegetable and clock it accordingly - guess not. Must be a manual thing. I probably just need to use it for a while longer to get comfortable.

Developer Response ,

Thank you for choosing Lifesum and for rating us! Yes, the habit trackers are for manual use :) When you are following the Classic plan, you have the ability to customise your calorie allowance and macros to match your own needs. All the best with reaching your goal!

Lemoncholy22 ,

Exactly what I needed

This app is fantastic! I use it all the time and I have no complaints. I have only ever used the free version and it works wonderfully. I used this app and set my goal and, after a few short months and regular exercise, I lost twenty-three pounds. The only problem is that once I got the update, couldn't open the app. Still can't, actually. Other than that, the app is beautiful and very well programmed. I still can't believe how well it worked. I feel great and energized, and I really appreciate clean, healthy food. get the app, you will not regret it by a long shot!

Developer Response ,

Thank you very much for your feedback! We are glad to read that you like our app.

JoWe1317 ,

Works Well But Very Basic Unless You Pay

I like the way the app works, and it syncs very well with Apple Watch and Apple Health. It’s very visually appealing and fairly easy to use. BUT it can be annoying to track your food by hand since you can only use the camera feature if you pay Premium, and you can’t switch plans unless you pay for Premium. Not that I want everything for free, but as an app that is advertised as free, you are VERY limited on what you can actually get for free. Not being able to change plans really bothers me, because as everyone knows, every individual is different and has different nutritional needs, which LifeSum will only support if you pay for it.

GoRachelGirl ,

Love it!!

I don’t normally write reviews but I thought this app deserved one! I’ve been trying calorie counting/fitness apps for years and Lifesum does a fantastic job and I can safely say I won’t be trying another app soon. It’s appealing to the eyes, helpful for macro counting and offers meal plans that look and taste delish! I recently just noticed that it rates the food you log and tells you which ones are good for you and which ones are bad. This app has made me enjoy tracking my food, exercise, weight, and water intake. I highly recommend this app!! Can’t wait to try the pro version soon!

Developer Response ,

Thanks a lot for your positive feedback! We have forwarded this to the whole team so they can start their day with this motivating feedback! :)

Jen.J ,

Five stars well deserved.

I have nothing but good thing to say. I didn’t have a lot of weight to lose so this app helped me get back to my goal weight pretty quickly. I was so happy with it, I purchased the full version. I now use the 5:2 plan to maintain.

The five stars is how this app changed my perspective on nutrition, balance and portion control. If you get this app, invest in a food scale as well. Also it allows you to create your own recipes and calculate the calorie and nutritional content effortlessly. It gives you the ability to plug in the ingredients in any recipe and get its calorie content as well.

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

Gingergettinggreener ,

Wanted to love it

Love the UI, color scheme, and intiuitivity of the app but there just isn't a big food library available yet and I often find the nutritional information to be very inacurrate so it's back to basic my fitness pal for this girl.

Also, I'm honestly just not sure how I fee about the smiley food rating system. While I understand what you were trying to accomplish with a quick reference way to see what foods are in plan or nutritionally valuable, but as someone recovering from an ED it sometimes makes me feel bad about a meal I just had, even though it was within my calorie goals. Not every meal will balanced with lots of veggies and some protein and good fats. Sometimes it's protein waffles and PB&J before the gym.

Developer Response ,

"Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app."

Colle201 ,

I was expecting more

When I downloaded the app, I immediately took the quiz on what diet to follow. After completing this quiz was directed to subscribe, which I did. I thought for what I paid I was getting a meal plan to follow, but instead got recipes that I have to search for and try and figure out my meal plan. And if I find recipes, I don’t have an option to create a shopping list, which would make this even more convenient. Considering one of the questions in the quiz asked why I don’t eat better, with an answer of because of time, this app doesn’t help with that. It takes me more time to plan everything out and make a shopping list. Waste of money. I wish I had put it elsewhere on an app that actually did what it says it will do.

Developer Response ,

HI there, thank you for your feedback, we are sorry to hear you feel this way. Please feel free to contact us at contact@lifesum.com and we can assist you further in finding a plan more suitable for you, or if there is anything else you wish assistance with! Thank you!

allnamestaken23 ,

Good Diary but....

I’ve been using it for a couple days and it seems to have a great food diary and is very user friendly but I can’t seem to get my Apple Watch to get to log my water like the devs say is possible. I tried swiping up on the middle screen to log it and couldn’t. So then I tried to use Siri to do it ant it said to check in the app. I made sure to have everything on and correct but it didn’t work. I would like to be able to easily just log my food and water from the watch, it would help out so much seeing as I’m not supposed to have my phone out at work and that’s the main time I’m drinking my water.

Developer Response ,

Thank you so much for your feedback!

We deeply apologize for the issue you are experiencing. Please contact us with details, step description and screenshots directly through the app under Settings/Support > click on the contact option in one of the FAQ articles - so we can start investigating your issue. Thank you!

Nisaxx ,

Love the interface but would love more customization

I bought the premium version of this app because I thought it was so cute and I really wanted something that could show my macros at a glance both in grams and percentage of my daily calorie intake. However it’s really annoying that you cannot set your calorie intake yourself AND if you exercise it increases your calorie limit for the day. I’d like to see functionality where I could set my daily calories, and macros, perhaps with a slider and have more control over this than the presets provided by the different “plans” on the app.

Aside from that their directory of foods and brands is extensive and the barcode scanner makes things very easy!

Developer Response ,

Many thanks for your rating and feedback! You can customise your macros and calorie intake under Settings > Personal Details if you choose to follow the Classic plan. You can also change the setting for excluding your burned calories from your total calorie allowance under Settings > Diary Settings > Exclude Calories. If you activate the function, your burned calories will not be added to your total. We hope this helps and we wish you the best with reaching your goal!

High Priestess OP ,

Easy to use but poor weight tracker

The database for food is extensive and the option to scan bar codes is really convenient but it doesn’t work all of the time. Logging food is extremely easy.


I like how it breaks down the daily macros too.

The app does a dismal job of tracking weight. I found Lifesum well into my weight loss journey and there was no place to enter my original weight and have it stick. I have lost another 35 pounds or so since starting to use the app and last week it erased my weight loss so now it shows me at 3.2 pounds lost. I track my weight elsewhere so I have the data but it would have been great to have it here in the app. It’s a very disappointing bug.

Developer Response ,

Thank you very much for your feedback and we are very sorry to hear about this issue! Can you please send us some more details through contact@lifesum.com so we can look into this for you? Thank you in advance and our apologies for this inconvenience!

musicabby ,

Great app and has helped so much but..

I’ve been using this app for 2 months so far and have already lost 15 pounds. It has become part of my lifestyle. The only thing that I wish would be improved would be for there to be more exercises for me to look up and log. I have been adding the approximate amount of calories burned for each exercise that I do, but it would help a lot if more exercises were added to the database. A thing that I find odd is that things like “cleaning the house” and “playing drums” are exercises in the database while things like battle rope and vertical pull-ups aren’t. Love the app but this is my only advice.

Developer Response ,

Many thanks for your review and awesome job with your weight loss! We are super happy to hear that Lifesum has contributed to your success! Please, check this article https://bit.ly/2kTbrOz on how to correctly track your exercise. All the best with your continuation!

Jenjendoitagain ,

Easy and Fun!!!

I’ve had SEVERAL “weight loss” apps and this one so far is my favorite— mainly because the free options are better than most and i don’t feel much pressure to download and pay $25 for the premium version. It gives me the option to log my water which is great because I really try to drink a gallon of water per day so it’s easy to log. The meal logging options are easy and he little apple animations are super cute! I gave it 5 stars because you can use almost every feature for free which is not the case for most apps like this. Highly recommend!

Developer Response ,

Hello Jen! Thanks a lot for leaving your feedback! We are glad to read that you are satisfied with your Lifesum experience and that you are using a lot of our features!

Vladrath ,

Great tracker, ok plans

The meal tracker features are really sharp and the amount of food in their database is really top notch. It’s not hard at all to find the food you’re looking for. Although some entries are not correct it’s pretty easy to recognize that someone had made a mistake creating that food item, and you could usually go find another one easily.


My main complaint is that the meal plans are just far too trendy. Although they may be very useful to a sedentary person who wants to keep an eye on their weight. Personally I don’t see the point in 2/8 of their plans being fasting based. And there’s no way to make a custom plan based on the daily macro balance that I might want.

Developer Response ,

Many thanks for your rating and feedback! You can customise your calorie and macros allowance under Settings > Personal Details if you choose to follow the Classic diet plan. Good luck with reaching your goal!

girrafey_ ,

Not the best option

Switched to Lifesum from MyFitnessPal just to try something different. Aesthetics is pretty much all this app has going for it. The emojis that judge your meal choices are cool, but when the food info isn’t correct, they’re not much help. The search database is completely off calorie-wise and most things are misspelled (even cell phones have spell check now..), so if you don’t have a barcode on what you’re eating, you’re screwed. I found myself Googling how many calories were actually in foods - most of the time, MyFitnessPal was the first search result - and adding it manually. When you add manually, you can only input calories, no other nutrition info. Also, with MyFitnessPal, you get recipes/articles without upgrading to premium.

Developer Response ,

Thank you very much for your feedback! That is highly appreciated and will be forwarded to the responsible team.

sweetiekjo ,

Love this APP Lifesum

This is by far the best tracking system I’ve found to help support weight loss or to just track food. I personally use for weight loss. Love how I can upload pictures of the food I eat per meal. Love the smile icon/emojis! Great recipes! Love the charting information too!


Suggestion: I would love to see an area added that allows “notes” to be typed/added under Breakfast, Lunch, Dinner, & Snack, so I can add extra words about my food intake per day...just a suggestion! Also an area that allows photos for Ketosticks or a chart to check daily color charting of Ketosis test strips. for .

Developer Response ,

Currently you are able to leave notes under "Details" in your Diary.

toriboggan ,

Absolutely Amazing

This is the first time I have EVER written a review on an app, but I just couldn’t help myself this app is amazing! The design is beautiful and it’s so simple and easy to use. Wow that sounded like something a robot would say but for real, it’s so fun and I actually really like tracking my food intake and exercise thanks to this app. I don’t even know how there is a free version because there are so many things on this app! It even has a barcode scanner! Overall I definitely recommend downloading this app whether you trying to lose weight, gain weight, or just be healthier!

Developer Response ,

We are very happy to hear that Lifesum has contributed to your healthier lifestyle and we thank you very much for your awesome review!

thecommamaster ,

Great App With Caveats

The app is beautiful and great, but the meal planning and the recipes are very limited. There’s a huge library of recipes, but they all show as “4 Servings” with no way to change it. The meal plans don’t last more than 3 weeks, which definitely isn’t enough time to meet most people’s weight loss goals. The water tracker doesn’t let you customize the size of a bottle or glass, and the notifications don’t work at all (they're enabled in the app settings and the iOS settings). It would be great to pick recipes from the app and turn them into a shopping list, or even the ability to import recipes from the web (via the share buttons in browsers), and have the ingredients auto-import into a meal plan with a shopping list.

Developer Response ,

Thank you for your feedback!


We will continuously work on improving the app so please come back in a couple of months and give us another chance. Thank you!

sjamesmccarthy ,

Nice layout, solid data presentation but buggy

I like Lifesum because it is a fresh look on nutritional data that makes it easier to manage how much I eat for each meal. The meal plans are thought and valuable. The photo the food works surprisingly well too. However the app is buggy, crashes a good portion of my uses and sometimes the data gets munged but quickly fixed with a restart of the app. It probably deserves 2 stars, but I am hopeful the quality will improve, features will be added and the food database is cleaned up. I’m not sure I would spend the 40-50$/annual subscription. The $20 I spent on the “pleas come back” offer was a fair price for quality right now.

Developer Response ,

Thank you for your review and sorry to hear that you're encountering some issues with our app! Feel free to send us more details through contact@lifesum.com so we can further investigate. Thanks in advance and apologies for the trouble!

pineappleupsidedowndeath ,

It's a great idea, but...

It's a great idea for an app, but it needs to function better.

If you create a food, you should be able to edit it, for instance. You should be able to add relevant information about the nutrients that might not be automatic options already.

Also, you should be able to add a starting weight from a previous date, or change what your start weight is.

My last big issue with this app is that instead of fixing the known issues, they just list them. If you're providing a service that people are paying for then you should fix the problems they have instead of just shrugging your shoulders like "Uh, well, these are the bugs, but we aren't going to address them..."

Developer Response ,

Hi there, thank you for sharing your feedback! You should be able to change your start weight, please find the information on how to do that here: https://lifesum.helpshift.com/hc/en/3-lifesum/faq/244-how-can-i-change-my-start-weight---ios/?s=plans-nutrition&f=vegan-for-a-week&l=en


We are very sorry to hear that you feel this way, we can assure you that we are constantly working on trying to find solutions to the issues and bugs that occur, although some are unfortunately rather complex and therefore it might take some time. However, we thank yo uvery much for your feedback!

P From PDX ,

Really poor experience adding nutritional info

Great UI, lots of very helpful features but users are limited by the extent of Lifesum’s database and the company’s ability to update it. If users can’t use the barcode scanner, they can only enter calories without macros. It defeats the purpose of having any plan that tracks those, and makes the premium account kind of useless UNLESS you’re eating foods that are already in the database. Combing through customer discussion boards, this has been a requested feature since 2016. Clearly this customer concern hasn’t risen to the degree of import necessary to compel a design or architectural change at Lifesum in four years. Something is rotten in the state of Denmark, and I’m not staying to find out what. Keep my money, I’m out.

Developer Response ,

Thank you very much for your feedback!


Currently in order to track food with macros you can either choose existing ones from the database or you can create your own food items with nutritional info as follows:


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-recipes-food-items-meals-exercises-under-favorites---ios&p=all


Good news: we will be working on more features around tracking during the next few months. Thank you for your patience!

shedontlikey ,

Annoying and limiting

Is there not a way to add your own food? If I’ve purchased something made by a keto bakery and have the macros, why can’t I add this food? The only self add I see is the simple calorie add. I was forced to purchase the app in order to use the keto strict plan, and now it’s limiting me in how I can use it. Also, i don’t always have a barcode for my food. Some eggs are naked in a bowl and have no carbs. But when I take a photo, they show up as .9 carbs. This is a big deal when you can only have 20 carbs a day. Another annoying thing: I don’t have time to enter an entire recipe for food or meal and allow the app to determine the macros. I have a good idea based on what I can read for myself. Why can’t I just input it myself when need be? It’s very limiting and frustrating to be this expensive.

Developer Response ,

Thank you for your feedback. For items that you cannot find in our database, you can create custom ones under Favorites. Find out more here: http://bit.ly/2CSyBYp. For questions on specific items, feel free to send us more details through contact@lifesum.com for further assistance.

!,???????!!!!!!! ,

Love, but keeps crashing

I am really loving this app because it provides great information on what I’m eating beyond calories. I’ve been struggling with losing my last 10 lbs and although I eat healthy this app makes me pay more attention to the full picture tracking calories, fat, carbs & protein (plus some) for a more balanced meal/day. The only issue I’m having is that it crashes at least 5 times a day. I have also noticed that it takes a bit for my iPad to catch up with what I log on my phone - but that is minor compared to the crashing. Hope this is fixed soon & I’ll come back with 5 stars!

Developer Response ,

Thank you very much for contacting us.



We are very sorry to hear that you are experiencing this problem!


Please make sure to download the latest version 11.1.0 available in the App Store and then test if it is still happening.



Could you please send us more details about the problem to contact@lifesum.com if the new version does not solve it?


- phone model


- Lifesum version installed (you find that information under Settings in the app)


- email address registered at Lifesum


- detailed steps that lead to the problem (where and when exactly is it crashing - can you see any pattern?)


With this information, the team will be able to start investigating.


Thank you very much in advance!

mqp23 ,

Renewed subscription but didn't receive premium features

I did enjoy using this app when I started out eating healthier, I even bought premium a few months ago. My subscription ended and I didn't feel the need to buy it again but as soon as I linked my card to my Apple ID in order to renew my Apple Music, the Lifesum app decided to renew my subscription & charge me for 3 months of premium as well. I didn't ask for this subscription but when I realized the payment was made and went to check on the app none of the premium features were there and the app was still insisting that I buy it. So essentially I was unintentionally paying for an app that wasn't even offering me the perks. Pretty annoyed and won't be using it anymore.

Developer Response ,

We deeply apologise for this! Please contact support directly at contact@lifesum.com and they will help you sort this out quickly. Thank you!

Grace Elizabeth R. ,

Befriend your hunger?! Absolutely not.

Took the test to see which meal plan I should follow and my “nutritional advisor”, Lykke, told me “When you befriend your hunger, you can lose weight without actually changing your lifestyle”. My recommended meal plan was to eat what I want 5 days a week, and fast 2 days a week. Are you KIDDING ME?!?!? Please someone else agree with me that this is unhealthy both physically and mentally. I mean really??? A NUTRITIONAL ADVISOR is helping me meal plan by telling me NOT TO EAT FOR TWO DAYS. Outrageous. This type of “meal plan” is what encourages eating disorders. I pray this portion of the app can be removed in order to spare others from the damage it may potentially cause. I understand in limited circumstances the reason for a fast, but encouraging ongoing multi-day fasts is damaging in more ways than one. Thanks, but I will never “befriend my hunger”.

Developer Response ,

Thank you very much for your feedback! We are very sorry that you se the 5:2 option that way. We are only offering plans in our app that do not endager your health so we can assure you that also this plan is not encouraging any eating disorders if you follow the plan recommendations given in the app. You are eating a low calorie goal on the fasting days and a higher one on the other days.



If you prefer a more detailed feedback directly from our nutritionists, please do not hesitate to contact us directly at contact@lifesum.com and we are happy to connect you directly.

Per☀️ Place ,

Getting further and further from useful

I’ve had this app for a long long time now, I use it from time to time to re-evaluate where I’m at with how I currently eat. It’s nice to look at and functional, however with each update more and more functions disappear and can only be used if you “go premium,” the latest being adjusting macronutrients. I have recommended this app to so many people but I’ll have to stop if you can’t even adjust your macros to your lifestyle. Looks like they’re getting rid of workout tracking too which is sad. Please bring those 2 things back to all users. I’m not going to commit to a “diet” and track everything I eat for months, let alone a full year which is the cheapest per month.

Developer Response ,

Thank you very much for your feedback!


We are continually developing the app and have now released a new update that will include two new Premium features that have been requested by many users:


1) we have introduced net carbs for the keto diets

2) editing macros will now be possible on all available diets in the app, not just Standard and 5:2


At the same time due to several reasons we had to disable the macro editing in the free version of the app. But the app will still automatically calculate the calorie goal /macros that match your goal based on your personal details. and follow the recommendations with regards to healthily reaching your goal .


You are very welcome to test the Premium version for a week in order to test the new functionality and see if Premium would be an option for you. Just let us know if you are interested and we will be happy to upgrade your account with a free week of Premium.

DreamSpy ,

Super simple and intuitive

This is a super simple and intuitive app, and with really nice design. Has a modern user interface. Tried my fitness pal but found this much more pleasant to use. One advantage of my fitness pal is that they have more products added by other users. Fx here in Iceland I was able to find allot of local food brands. One drawback with that though is that the nutritional information might not be as accurate. It really came as a surprise to me how easy it is now to track your calorie í take using apps like these. Highly recommend this app!

Developer Response ,

We are very happy to hear that you are satisfied! Thank you for your review and good luck with your goal!

sprckhx ,

Calories complete off

I do love the design of the app and all of the behavioral nudges that it provides. However, it is useless to me if it cannot get my calories right. It gets the workout calories right but the step calories are completely off - first of all, they double count between steps and workouts (when I go for a run, the app adds calories for the workout and then for all of the steps); second, the amount of calories per step is huuuuge. When I compare the active calories with active calories within Apple Health, the Lifesum ones are much higher, despite Lifesum loading the info from Apple Health. I so want to use the app but if this does not get fixed, there is no way I will keep paying for premium subscription.

Developer Response ,

We deeply apologise for this! Please contact support directly at contact@lifesum.com and they will help you sort his out quickly. Thank you!

Sayde Jane ,

Love!

Still love this app but I do wish one thing. I wish there was a place to save your own recipes and be able to add them to your food journal that day. Example, I make my own Peanut butter and oatmeal balls. I know the cals and everything to these but I can’t find a pb ball that’s close to it when I look it up so I would have to type in ever ingredient separately in my journal. If there was place to do that then save that as a recipe that could then be chosen as a meal, would be amazing. Other than this it’s a great app. And even if you don’t pay the free portion is extremely useful.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Elmcfrisky ,

Weight loss

My husband and I decided to focus on health and lose some weight as well. We started with your app the end of Nov. using the 5:2 plan. We knew we didn’t want a diet or eating plan we wouldn’t stick with. So we picked 5:2 for it’s flexibility.


We have both lost 20lbs. I’ve reached my goal he has a few more he’d like to drop. Now I’m using the app as maintenance guidance and to keep track of my nutrition.


I love the micro breakdown, the suggestions, and the motivation on fast days. I try to use life sum confirmed calorie items when possible and I use the scanner a lot. It’s getting better all the time.


At first I weighed all our food so I had a better idea of portion control.


I also love this plan because if you decide to be “bad” you know what you have to do to get back on track with your calories for the rest of the day.


Thank you for the great app!


My only suggestion would be that the foods we eat all the time move up the list.

Developer Response ,

We are super excited to hear that Lifesum has helped you improve your lifestyle! Thank you for sharing your positive thoughts on our app! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd :)

OxeishaxO ,

Feature recommendation for Recipes

Love this app so much! It’s helped me so much on my weight loss journey. One feature I wish the app could include is the ability to customize recipes. Sometimes I don’t have all the ingredients for a recipe, or maybe I would rather not eat a certain ingredient like bacon, I would still want to be able to track the accurate food items I’ve eaten in my meal. There should be an option to check off optional ingredients and calculate the updated calories and nutrient intake. I think that would make life so much easier on the app!!

Developer Response ,

Thank you very much for your feedback! We really appreciate it and will make sure that it reaches the responsible teams. Many thanks!

Joy Wants Nutella ,

No freshman 15!

Seriously, get this app. I would pay premium if I wasn't a college student (and I don't pay premium for anything!).


This app is the sole reason I didn't gain weight during my first year-- it teaches good habits and just creates a knowledgeable atmosphere without guilt. I dieted throughout highschool and became irritable each time. This app makes sense of weight loss/gain by making it into some math. Counting calories is not a bad thing to do, especially nowadays where food is packed with so many extra ingredients.


The perfect app to let you live your life while being aware of your body

Developer Response ,

We are happy to hear that Lifesum motivates you towards a healthier lifestyle and many thanks for your great review! :-)

Intervenient ,

Important functionality, but marred with bugs

I generally like Lifesum. The aesthetic is nice, there’s a lot of food in the database, and most importantly it adds back calories to your day from the Apple Health app into your calorie total.


Unfortunately, the amount of bugs is quickly making those things not worth it. Adding food is a hit or miss as to whether the app will actually keep it added to your total. The graphs show days completely missing. Nutrition labels tend to end in 9 rather than 0 (for example, something that a label says is 200 calories will be 199)


I want to love Lifesum because it’s sooooo close. But unfortunately I’ll probably have to switch back to MyFitnessPal

Developer Response ,

Thank you so much for leaving your review, we much appreciate it! We are very sorry to hear that you feel that way, and will make sure your feedback reaches the responsible teams. Thank you!

kristyna.rehovicova ,

Last update made it horrible

I will give 4 stars, because so far I havent had any problem. BUT the last update is horrid. The search mechanism is busted. You removed the brand name from the search which is pretty important. When someone tries to search something there is no longer the tab “recent” and “favorites”. I lost 2 days from my diary, I have to scroll past all my favorite items to get to my meals. Really I dont know who thought that would be good, but UX is falling behind. It literally adds tons of unnecessary steps to reach the same goal as before. I would call it downgrade and not an upgrade.

Developer Response ,

Hi there, thank you very much for reaching out! Your feedback is important to us.


The recent changes have been made based on customer feedback but we understand your point and understand the frustration.


We already made sure your feedback has been forwarded to the responsible team. They are currently discussing how to move on with this section.


Once again, thank you for your feedback!


Matt_Mackley ,

Needs improvement

Love the app, but it’s glitchy, sometimes runs a day behind somedays it’s on schedule. Shopping list gets a little screwy and will add items not even on your list, units of measure on the list takes a little getting used too but well worth it. Would love to see the ability of generating the list for two instead of an individual. Also am I doing something wrong?? Doing the 3 week meal plan and when I check off the food it’s not adding it to my calorie counter. Premium membership worth it, meals and quick and easy... I love this app so far minus the glitches I seem to be having

Developer Response ,

Thank you very much for your feedback! Please be so kind and contact us with more details (phone, OS version installed, email) about the glitch you are describing at contact@lifesum.com


Concerning the calories: in the 3 weeks weight loss program the calories are not added to the meal sections, that is as intended. We want to make tracking in this program as easy as possible for the users so they just have to focus on the actual tracking and nothing else.

alisure ,

Not sure what I paid for

Upgraded to premium with the promise of meal planning and specialized diets. What the cost actually unlocked was a few specialized diets that largely were all comprised of the exact same meals. In addition the meal planning feature had a small handful of meals available with no real flexibility. For example - you can’t even block a day out. I downloaded today with the intention of shopping and starting at the end of the work week and yet I was required to have a meal selected and added to the shopping list for days I didn’t need. I also couldn’t rotate in other meal options - even ones found within the app.


Overall opinion - visually appealing design, lack of content, not intuitive, paid subscription for minimal if not zero added features. Save your money.

Developer Response ,

Thank you very much for your feedback. We are sorry to read that you are not satisfied with the Premium package.


Please contact us directly if you prefer a refund.

Regan831 ,

WONT LET YOU UNSUBSCRIBE

WHAT A NIGHTMARE!!!! I didn’t mean to sign up for a year. And when I followed the app’s link to unsubscribe, the developer only gives you the options to renew various packages. No way to unsubscribe or cancel!!! They also automatically auto renew at the end of user package you subscribe. So if you sign up for a month or a year, at the end of that period you will be automatically renewed and charged again. I tried to cancel through Apple but as this is a 3rd party developer, Apple doesn’t have the ability to do anything. And when I went to the Lifesum website and emailed customer support, I received an automated email about 3 days later informing me to follow the unsubscribe link through the app!!!! So basically the developer has locked you into a subscription with no way of canceling.

Developer Response ,

Thank you very much for your feedback!


All our subscriptions are auto-renewing until you cancel them on the payment platform you have chosen to purchase Premium from (iTunes, Google, Adyen). If you cannot find the subscription in your payment account, please contact support with the email address you have registered your account with at Lifesum and they will help you sort this out asap.

Dezitrish ,

Perfect

I love this app. I have lost 25# following the 5:2 plan. It’s easy to make recipes follow a plan and track my macros I love that it links with apple health and my work app. It’s perfect there hasn’t been anything I’ve wanted to do that I can’t with this app. I also tell everyone I know about it only thing I hate is I can not change the calories in my meal plan so I just have to remember to subtract like a 100 calories a day. I just wish that feature actually worked. It’s there but when I change it it just changes right back. Other than that perfect

Developer Response ,

Thank you for your rating and feedback! Also, what an awesome job you did - we are super happy to hear about your success! The only diet plan you can customise regarding calorie goal and macros is the Classic plan. Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd :)

Fer.Oropeza ,

Amazing app!

I'm impressed! This app is so good! I started taking care of my nutrition a couple years ago, and this app that I found a month ago has been a really helpful tool when tracking my meals and calories. I strongly recommend it! Reason I give it 4 stars is that it doesn't have monthly plans. I know many apps manage yearly subscriptions but that's something I don't like. I prefer to pay a month and if I like it I keep it. This one has a 3-month but the price ends up being too high and close to a yearly payment. It's good even for its free features, but if it had a month by month I would pay for it.

MorganJEchols ,

Great, but difficult to figure out

I have honestly have never had this much issue figuring out an app before. The premise is great, the calorie counter/home page is super useful, but I cannot for the life of me figure out how to use the plans and the calorie count at the same time. Maybe I’m just missing a major step, but tracking food from the plan doesn’t automatically add it to the calorie counter so I’m spending way too much time importing nutritional info-which is exactly why I paid for the premium, thinking I could just use their meal plans.... no such luck. If I knew I was going to have to do this much research into how to use it, I never would have paid for it.

Developer Response ,

Thank you for your feedback. We are sorry to hear that you find our app unclear! When following a Meal Plan, you do not need to calorie count/track anything other than the recipes in the actual plan. You can find out more about our Meal Plans here: https://bit.ly/2TpIRTM

Regan Lizabeth ,

Change the way you charge people!!

I enjoyed this app for years. It’s easy to use and personalize. I like it a lot more then fitness pal. However!, I used to be able to use so many of the features. Now if you even want to set your own Macros its premium. If you still want to make money, charge for the app and make the subscription only for the plans. That way if someone isn’t interested in the plans they still pay and if someone is they pay a subscription. This has been frustrating me so much because I don’t want to pay monthly for the regular tracking options. I can’t even change my macros for god sake. You may as well get My Fitness Pro at this point, a lot of the things locked here are free there.

Developer Response ,

Thank you very much for your feedback - we will make sure your point will reach the responsible team.

MrTgwiz ,

Indispensable… If you're serious

Incredible application! This app has become an indispensable part of my daily life. Once I decide to get serious about my health, Fitness and eating habits, I started looking for hey simple to use comprehensive means of tracking and I found it in Lifesum. With little effort, The application provides detailed information, feedback, Coaching, Insights into daily eating habits. Oh hell, it provides everything important to nutrition to help anybody achieve their nutrition and health goals. I would highly recommend this app to anyone serious or just curious about what they eat

Developer Response ,

Thank you for your review! We are happy to read that you like Lifesum!

Inetwebguy2001 ,

Needs better nutritional data

I’ve been using this app for about 2 months now and have a couple issues.


Being on a ketogenic diet, accurate tracking of macros is something I need, but also need it to be accurate in how it calculates. Being in The US the nutritional info breaks fiber (a carbohydrate) into its own separate metric.


Issue #1, is that when counting net carbs the app doesn’t add fiber as a total carb and then subtract 1/2 of the fiber grams from total. It only sees carbs and fiber so the math is already wrong, potentially putting you into a negative carb situation (which is nutritionally impossible)


Issue #2, the size of the font on the macro counters is nearly illegible. For older people (like myself) or ANYONE with a visual impairment, this is illegible. The app is pretty, but the contrast ratio does not meet the WCAG guidelines.


I really wanted to like this app, but until these issues are fixed, I’m going to use another app that tracks correctly. I recommend if you’re doing keto, and using this app, turn OFF net carbs and so the math yourself. But if you’re using an app because you don’t want to do the math yourself, find another app.

Developer Response ,

Thank you for your review and sorry to hear that you are not satisfied. We truly appreciate your feedback and we have forwarded it to the team. Please, feel free to send us more details regarding your first issue through contact@lifesum.com so we can look into it. Thanks in advance and apologies for the inconvenience!

BelleVF ,

Nutrition settings lacking

I really enjoy the layout and concept of this app and subscribed for a premium membership, but I realized too late that the nutrition settings are lacking.

There’s only three modifiable options (carbs, protein, fat). I’m working with my doctors and I need 3-10 grams of salt per day and am insulin resistant.

There should be an option to control sodium, sugar, and fiber from the recommended levels as it is not the same for everyone.

I really enjoy this app but I don’t think it’s for me, I need more dietary control and it’s demotivating to see a nutritional “imbalance” every day.

If these options become available I would happily use this app and recommend it, but unfortunately I will need to look into other options for now.

Developer Response ,

Thank you very much for reaching out to us.


We understand your point and will make sure to forward the feedback to the responsible team.

Tefflawn ,

So Engaging and Easy to Use

This app is nicely made. I’ve used many nutrition tracking apps, and this one is most engaging by far. There’s great little touches like the grocery store beep when you scan an item, cute icons and characters. I love that it syncs with my health data to auto update my calorie allowance after exercise. I do wish there was more flexibility in setting days for 5:2 diets, since schedules can change from week to week. It would also be helpful to have an easy recipe builder for counting calories in home meals. But overall, I’m very happy with it!

Developer Response ,

Thank you very much for your great feedback - we are very happy to hear that you are satisfied! Our developers are collecting all feedback here http://bit.ly/2v7FxBv - we really appreciate all ideas and suggestions for improvement. Good luck with reaching your goal! :)

Wayerbot ,

SO DISAPPOINTED!

I paid premium for 1 year and regret it. So much of the information is inaccurate. The measurement and the nutritional data IS NOT ACCURATE. Even using the barcode scanner provides incorrect information. Very frustrating. I end up calculating everything myself and then trying to find a correct entry that is close which is a waste of time. Because of these issues I stopped using the app for the last few months and decided to try again, hoping it might have been corrected and updated. But it has not been fixed. I really do not understand how this app has high ratings. If you check the accuracy of the information you will see how “off” it is. Very Disappointed. Do not waste your money on this app. Verify for yourself using the free version. 🙁

Developer Response ,

Thank you very much for your review!


We are very sorry that you are not satisfied! Please contact support directly in case you prefer a refund.


The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on "Edit Food". Please, find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=can-i-also-edit-correct-items-created-by-other-users


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.


We will, of course, constantly clean the database from our side as well.

Rpairan ,

If only it linked to my Apple Watch

I love this app and the customer service team is great. The ONLY two downsides are that it doesn’t really sync to my Apple Watch and it clears the search after you add an item to your diary. On my watch it doesn’t show the correct macro breakdowns for the plan I’ve chosen, adds in exercise calories even though they are not added in my diary, and the complication doesn’t update on my watch face. When I search for a restaurant and want to select multiple items I can’t and have to search after each selection. Kinda time consuming and frustrating.

Developer Response ,

Thank you for your review and sorry to hear that! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

MMC_Megan ,

Poor Customer Service

I had bought the premium of this app (was not offered a trial) so I could track my specific macros, given to me by a nutritionist. Once purchased, the app was nothing like I expected (I could not input my macros as they are over the “100%” limit) - therefore I wanted to cancel. I have tried multiple times to reach customer service to see if they could help me in anyway, and I have yet to hear back.

Would not recommend this app to others - even compared to MFP. (At least MFP gives appropriate g per % for macros, unlike this app does).

Developer Response ,

Thank you for your feedback. 100% of macronutrients corresponds to your entire daily need of calories the application has calculated for you depending on what goal you have.


Depending on plan/ diet you will have different % recommended for the macros- since different amount of macros will have different impact on the body. You can see how the different % of macros are split up when you tap in to a new plan.


Our support team replies to all emails and messages so please make sure that you are directly contacting contact@lifesum.com and we will get back to you as soon as possible. Thank you for your patience!

Izcta ,

Good app but some bugs

I’ve been using this app for about 2 weeks. I really like how everything on the app is set up, and I’ve been able to keep myself in check more than I would have if I were tracking my calories, water intake, and exercise on my own. However, today I’ve been trying to input my lunch and it is not registering no matter what I do. I closed the app, restarted my phone, and tried inputting only my calories and not by food type, and still it simply will not allow me to put in my calories. I like this app but if I can’t continue to put in my data, what’s the point?

anna8779 ,

Bad Meal plans

So first off, I love the recipes-they are delicious! And most of them are super easy. The app itself has been a little frustrating to figure out. I don’t think you can create your own recipes. I’m doing the keto burn plan and likes the idea of not having to think about the food or plan it out. However, I’m only allowed 20 carbs a day and I just ate the breakfast on the plan without looking at the nutritional info, and it was 16.5 carbs. Looking at the rest of the day, my carbs are WAY over the limit, which will put me out of ketosis. So I’m either going to have to go hungry or get knocked out. The whole point of paying for this was so I didn’t have to figure out my amounts. I ASSUMED that the recipes they used would be within my range.

Developer Response ,

Thank you for your feedback and sorry to hear about the issue with tracking meals from our Meal Plan. We kindly ask that you send us more details and some screenshots showing this issue through contact@lifesum.com so we can have the team in charge investigate - thank you and apologies for the inconvenience! Also, you can create your own recipes under Me > Favorites. Find out more here: http://bit.ly/2CSyBYp and all the best with reaching your goal!

tsun amy ,

Great Minus The Glitches

Overall, this app is great. I enjoy the interface & recipe suggestions. However, there are a few glitches I’ve experienced. Sometimes the app will close when I’m trying to open it. Another glitch is when the food I’ve tracked disappears but then it comes back after a while. My last complaint is that I’m very underweight, so underweight that the app won’t let me enter my weight. It keeps saying “Are you sure that’s what you meant? Try a different number.” This was discouraging to me as I am trying to gain weight and this makes me feel more upset about my current weight.

Developer Response ,

We deeply apologise for the issue you are experiencing. Please either leave your contact details so we can reach out or contact us with details, step description and screenshots directly through https://lifesum.com/deep/settings?page=support - so we can start investigating your issue. Thank you!


We deeply apologise for this! Please contact support directly at https://lifesum.com/deep/settings?page=support and they will help you sort this out quickly. Thank you!


Thank you very much for reaching out. Could you please either leave your contact details so we can reach out to you directly or click on this link https://lifesum.com/deep/settings?page=support , then on the contact option and send more details so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

NatyAjila ,

Good but it could be better.

Overall I like the app, very easy to navigate and get used to it. It has a variety of colors that makes it very attractive for the user and a large selection of products. It's an eye attractive and user-friendly app.

But, there are not many recipes. I am a person who eats 2 meals a day it would be nice to have a way to customize meal plans. Also, I thought that the premium version would give me more nutritional information about my diet and more explicit values of how much of different kinds of nutrients I am eating, such as vitamins, iron, calcium, and others that are very important too.

Developer Response ,

Thank you so much for your feedback, we appreciate it and will make sure it reaches the responsible team. Please also feel free to leave suggestions on improvement on our UserVoice: https://lifesum.uservoice.com. Thank you!

Wanelo is marvellous! :) ,

Recipes should be modifiable

I am enjoying this app and the meal plans, but the recipes and meal plans could be way better. I am currently doing the keto plan and a lot of the meals have salmon, or random ingredients like halloumi or bresaola. I tried to find those last two in multiple grocery stores, but haven’t been able to. These ingredients and some others are also too expensive to eat very often. I’d prefer if I could easily swap the ingredients (like there were substitutes I could edit the recipes with rather than having to enter an entire meal into the tracker just because I changed one ingredient), or the recipes used more accessible and affordable ingredients.

Developer Response ,

Thank you so much for your valuable feedback, we will forward it to the team in charge!

kikoskates ,

Visual beautiful, but bad choice in recipes

I was excited about ease of use. Once I was using it I found the following issues:

-1 egg in their calorie counter has 1 calorie in one listing, and 150 calories in another, and 85 in another. All for ‘one egg serving’ and all ‘boiled’.

-the plans, there are 8 option for each meal. This sounds great- new one each day! But, over 21 days, which is their ‘plan’ duration, 8 recipes each is the extent.

So, want to use this app for a month? Well that’ll be a month of the same meals- every week. Want to use it longer? Imagine paying for a plan every month that gives you the same recipes every week!

-The Vegan recipe section has meat! I’m not even vegan, and I’m dissatisfied! I just wanted some interesting veg options.

I thought, ‘they must just call it lamb burger and be made of mushroom or something’ Nope- 1/2 lb ground lamb. Their recipes use egg, or butter, or honey, or ground beef! That is definitely NOT vegan.


Waste of money! Boring limited recipe selection in their ‘plans’, no way to say ‘illuminate shellfish recipes’ if you have an allergy, and vegan plans have animal products!


How does this get good reviews?! Not by any foodie that’s for sure.

Developer Response ,

Thank you for your feedback. We are sorry to hear that you are not satisfied with our app! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Regarding your comments on recipes, I have forwarded all feedback to the responsible team for future reference.

Kaira. ,

Love it!

I love the smiley face or frown face icon beside each food item I scan in, and the one beside my meal overall...it helps me to know which food items to choose again and which ones to avoid in the future. Plus, the app creates a graph of my weight gain or loss to show me visually how much progress I've made over time. Love that! Helped me get past a plateau. I've never bothered to rate an app before, but I love this one enough to actually take the time to share my opinion... five stars... totally recommend! I hope you get it and use it, because it works!

--Kaira.

Developer Response ,

Thank you for your review! We are happy to read that you like Lifesum!

Slvrhrn ,

Has Potential (Free Version is Very Limited)

Clean look, fairly intuitive to use. Unpaid option, however, is pretty limited. I like the thought of having recipes tailed to my diet but this is a paid feature, as is connecting your other fitness apps, like Fitbit, and personalized recommendations. So the free version is basically a food/calorie tracker.


This app essentially combines the free apps Yummly (recipes tailored to your diet) with, say, My Fitness Pal or Fitbit into a paid subscription. But it’s not worth it, in my opinion. I would use if it were free. Ads would be ok, especially for health-related products.


Also, the quiz for my diet lists many allergens but leaves out soy, which is one of the eight most common allergens (and is an allergy I happen to have).

Developer Response ,

Thank you very much for your feedback! That is highly appreciated!

Smashley912 ,

Too many synch issues

I really really want to like this app. I love the interface, how it gives the different diet plan options and breaks it down in an easy way to show if you are following ( the smiley faces really have made it simple!) What I don’t like is that every few days the app does not read my activity from my watch or lately load the information into my Health app. I’ve had to uninstall and reinstall the app to have it function every couple of days. For something that I am paying a $35 subscription for, the support team has yet to rectify these issues. It really devalues an app the has the potential to really make weight loss easy.

Developer Response ,

Thank you for your review! We are sorry to hear about this issue. Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

KelsKeating9** ,

If you can’t upgrade...

I like tracking with this app better than fitness pal but I may have to switch back because I cannot customize my plan to fit me. I have goal macros but unless you pay to upgrade you can not set the number of calories you eat or your macros. I understand that the app needs to make money to improve but the ability to customize a plan for individual needs should not be something that doesn’t come standard. Also, I love that you can enter in a recipe and save it for the future but lately that feature has not been working properly.

Developer Response ,

Thank you very much for your feedback! We apologize for the issue you are experiencing with recipes. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Nadeent ,

Keeps crashing when accessing plans

I just started using the app and purchased the premium version, I was able to open “plans” and picked my plan, the app suddenly crashed and it keeps crashing since every time I click on “plans”, I tried restarting my phone and reinstalling the app but it still crashes. I am able to track food but noticed that some of the caloric data is drastically inaccurate.

This is unfortunate, I was excited to find this app, especially with all these great reviews, it looks nice and seem to offer good features, however without the plans feature it is useless to me since that there are more accurate food tracking apps out there. How can I get a refund?

Developer Response ,

We deeply apologise for this! Please contact support directly at contact@lifesum.com and they will help you sort this out quickly. Thank you!

EngineerEagan ,

Fitness minded

I do not purchase apps often but during my fitness goals I hit a plateau, so I found this app and decided to give it a try. This is one of the best applications I have ever used! The cost is very affordable, the app is very well designed and easy to use as well. I’d like to be able to create recipes and divide it into food portions plus save them like “RecipeIQ “ but for the most part I love the app, that’s a suggestion not complaint. I love the fact I can choose what type of diet I want to be on, Intermittent fasting is what works for me. (5:2) how about you?

Developer Response ,

We are happy to hear that you are enjoying our app and many thanks for your 5 star rating! :) You can create recipes and meals under Me > Favorites. Please, find out more here: http://bit.ly/2CSyBYp. Good luck with reaching your goal!

ChrisCamPhD ,

Impossible to unsubscribe

Lifesum is a great app for meal prep. The user interface is aesthetically pleasing, and easy to use.....


Unfortunately, you cannot unsubscribe. I have scoured the web on how to unsubscribe and have not found a solution. Lifesum tells users to unsubscribe via the App Store. When you pull up the account, THERE IS NO END SUBSCRIPTION BUTTON. Only different ways to renew your subscription. If you go back to the website they point you to the App Store. If you go to Apple they give you generic steps on how to unsubscribe. But when you go to unsubscribe, there is still no unsubscribe button. It is a perfect loop that has you paying them in perpetuity. I pray you avoid this app like COVID. And if you plan to not listen to me like those who choose not to wear masks, be prepared to pay this sneaky company FOREVER.

Developer Response ,

Hi there, thank you for your feedback! Please email us at contact@lifesum.com with a copy of your receipt and we will assist you! Thank you!

MsWiaS ,

Helpful but recipes not always “diet approved”

I do like this app and find it helpful when following a specific diet plan. However I’ve noticed that a lot of the recipes you can look through outside of the ones designated for your plan don’t actually follow the plan you chose. For example, the keto plan. It suggests you stay under 20 net carbs per day, which is fine! But then you go look at the “keto recipes” and they have recipes that are 15 net carbs in one serving alone. It would also be helpful if you had a basic recipe nutrition calculator to put in your own recipes to make sure you stay on track. Otherwise an intuitive and easily used app

Developer Response ,

Thank you for your review! Can you please send your details and issues directly at contact@lifesum.com so our support can help you further? Thank you very much in advance!

Le_Binha ,

Lacks functionality if not choosing a plan

This is a pretty app, I give you that. I think if they added more features it would be great. But, for instance, even after purchasing Premium, I would not be able to plan my meals or use the shopping list premium unless I chose a Plan. Furthermore, you cannot copy or edit items you create. Those two things were very frustrating and I thought there were not going to be a problem. If you are looking to follow a plan or just track your food, it is a very good app. But if you want more functionality, specially when not following a Plan, do browse for other options.

Developer Response ,

Thank you very much for sharing your thoughts on our app! The shopping list feature appeared in the app as part of the Meal Plans and that is why it is currently not possible to use in any other way. Also, while not possible to copy an item you created in Favorites, you can edit the items. Please, find out more hear https://bit.ly/2X4FZxo. Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

Mr. Fromage ,

Not as streamlined as it could

This app fails to eliminate redundant taps on the main path to calorie tracking.



For example, if I’m adding a few crackers on my plate, I zero my scale, add the crackers, read the number of grams, then turn my attention to my phone on the counter... Oh the screen is locked. I re-unlock the screen for the 5th time with dirty fingers. Then when I try to add the same crackers I always add, the default unit was switched back to “portions”, so I have to manually tap and scroll to switch it again to grams and enter the amount.


This gets old. Calorie counting is already a cumbersome process. We’re more likely to stick with it for months if the friction is kept to a minimum. I wish the devs would take a hard look at the unnecessary steps in the main path to calorie counting.

Developer Response ,

Thank you very much for taking the time to share your feedback, we will make sure it reaches the responsible team!

jadealyse411 ,

Great for those who love a clean, simple interface

While not as robust as apps like Lose It and MyFitnessPal, Lifesum offers a different experience. They’ve done a great job with simplifying the process of tracking your meals and workouts. The general workflow is quick, easy, and the emojis featured with each meal keep me engaged in providing updates and improving my overall health. When I eat well, I get a super smiley emoji to reflect that, and the positive reinforcement keeps me motivated. Contrarily, when I don’t eat well, a sad or angry-faced emoji appears, prompting me to do better.


Lifesum ultimately, makes my quest toward a healthier lifestyle seem easy.

Developer Response ,

Thank you very much for your positive review! We are very happy that you are satisfied with Lifesum and we wish you the best of luck with reaching your goal! :D

nanhoff ,

It definitely helps

It’s just a new simple and effective tool for weight loss or maintenance. The app is easy to use and it encourages you to stay within your calorie limit and gives a good breakdown of the nutritional value of the foods you’re eating. I also like the ability to enter almost any exercise you’re doing and have those calories added to your daily allowance. The water reminders are also a definite aid for me. I’m never drinking as much as I should. I still don’t- but I don’t go a day anymore without several glasses of water.

Developer Response ,

You got this! Thanks for your great review and good luck with reaching your goal!

SamboMaine ,

Meal Plans are a Bust

I subscribed to Premium to access the meal plans. I’m on day 3 and am very frustrated with the recipes...the Carrot Soup with Garlic Creme Fraiche omits most of the instructions and I had to search through the Recipes tab to find something similar (but not exact). The measurements are in an odd combination of deciliter, cups, grams, and the occasional teaspoon or tablespoon, all in one recipe. The Turkey Spinach Omelette and Quinoa with Eggplant and Spinach are terrible recipes...they do not include anything in the way of spice or flavoring and are inedible as-is. Tracking plan meals is buggy - sometimes they do not show up in your calorie count and sometimes they do. The recipe for the Crispbread with Apple, Cream Cheese, and Walnuts tracks as 2298 calories and there is no way to fix the calorie count. I’m extremely disappointed...I do NOT recommend this app.

Developer Response ,

We are very sorry to hear that you feel that way! We will make sure your feedback reaches the responsible teams.

Jolie Gosier ,

Not really useful?

The app is really good to keep you on track for the day. Without premium you can get an accurate measure of how many calories you should be eating and how many you do eat. It also keeps track of the amount of water you drink. The problem is if you can afford premium the app really doesn't do much for you. You cant get help with dieting, personalized insights, recipes, or any suggestions on what you should be eating. Without premium the most you get is a smiley or sad face that shows that you didn’t eat enough calories. I feel the free option should include mote features rather that almost being a journal of food.

Developer Response ,

Thank you for sharing your thoughts on our app! We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial! :)

Idmr500 ,

Recommendation

Really enjoying the app, has really helped making sure I stay consistent with my calories and helped make me realize when I’m falling off.


Reccomendation: If I go back and add calories for a previous day, the weekly tracker doesn’t update. For certain meals that happen late or times where I’m doing things at night it isn’t convenient for me to add food at the time. A lot of times I put it in the next morning but the weekly tracker doesn’t reflect the updates and makes it hard for me to judge my progress

Developer Response ,

Hi! We're glad you're enjoying the app! Thank you for your feedback regarding the tracker, we'll make sure it gets to the appropriate team.

largemarge69 ,

Beautiful interface, but lacking features

I love the interface and was excited to have a new tool that would track a keto diet for me. However, it doesn't track properly due to not counting sugar alcohols. Also, I'm unable to import recipes or create my own recipes. Therefore, I have to guess how much of which ingredient I'm having in each serving. I also wish there was a desktop version as well for when I'm at work.


Overall, I think the app has tons of potential and I hope these things are implemented. It really does have the potential to be better than MFP, but it's not there yet. At this point, I will not be renewing my subscription.

Developer Response ,

Thank you very much for your feedback!


Since we do not support sugar alcohol in our app our approach can differ a bit from other net carb calculators. There is no "true and only" way though.


In our app we calculate net carbs = total carbs minus fiber.


This is the net amount that your body can consume and will affect your blood sugar (such as sugar and starch) - the rest (fiber) goes down in your stomach to be food for the gut bacterias.


Therefore if you have e.g. a total sum of carbs with 45 g and the fiber amount of it is 39 you will get 6 gram net carbs (45 gram total carb - 39 gram fiber).


Concerning your request for a recipe creator. You can easily create food items, meals and recipes under ME/FAVORITES in the app: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-recipes-food-items-meals-exercises-under-favorites---ios&p=all

erin__paige ,

Mostly love it, but a few little things

I love what the app looks like!! It’s for a great design that makes me want to track my calories. And I like that it recommends how many calories I consume per meal.


The only thing I don’t like about it that makes me use MyFitnessPal is that it’s not very accurate on your calories. For example, this morning I had oats. The box said for half a cup it was 140 calories. But Lifesum said it was 150 for a half cup. To some people that may not be that big of a deal but I’m a bit of a perfectionist when it comes to this kind of stuff so to each their own.


Overall a great app!!

Developer Response ,

Thank you very much for your review, we are glad you like the app and appreciate the feedback. We will make sure to forward it to the team in charge!

recklessrelentless ,

Disappointed in the meal planning features

I purchased the premium version of this app for the weekly meal planning feature / grocery list. You don’t have the ability to 1. Create your own recipes 2. Create a grocery list. With this app you HAVE to pick from a very limited number of diets in order for it to generate a meal plan (I only had the option of 2 diets) and you can’t add anything in addition to what the app gives you. It seems kind of like a waste unless you only want to eat exactly what it gives you in there. The only thing I will say is that the layout / look of the app is nice & great if you want to track daily ingredients that you eat, but any features beyond that are lacking.

Developer Response ,

We regret that you did not like the app, but thank you very much for your feedback.

Varuna Srinivasan ,

Not for me!

This is not a bad review but just my opinion. Like everyone who downloads the app (or any app) - you are asked to pay more to see more. I thought it was worth it and it was 15$. Instantly regretting my decision, I asked for a refund and was denied. The thing is I already paid for it and I tried using the special features but there’s nothing there that’s really accessible! All of the recipes call for expensive and unattainable (only available at whole foods) ingredients. I didn’t think it was helpful in suggesting where I needed to go and what I needed to do. The only reason I haven’t deleted this app is because I paid 15$ for it but I seriously never ever use it. Not for me but hope it works out for you!

Developer Response ,

Thank you very much for your feedback! We are very sorry to hear that you were not satisfied with the app's features.


We will be working a lot on the app's functionality during 2020 so there is a lot to look forward to. We hope you will give us another chance in a couple of months - feel free to reach out to our support in a couple of months and ask for a free trial.


Thank you!

poorcustomerservice111 ,

Will not use

I purchased a 6 month membership to use the plans and was charged for the 6 months and when I went to start a plan they asked me to pay all over again. I contacted customer service and they told me the error was on my end and I hadn’t purchased a membership. I have a receipt from apple showing I paid and they still wouldn’t do anything I needed to purchase another membership. I told them I reached out to apple for a refund and they said they hoped apple would resolve the problem and that was it. Horrible customer service, wouldn’t admit there was a problem with the app and offered no guidance to resolve the problem but to spend more money without receiving the product. Hope they improve the app and their customer service.

Developer Response ,

Hi, thank you for your feedback and sorry to hear that you've had a bad experience with our app! Can you please send us the issue again through contact@lifesum.com so we can see what went wrong with the app and the communication with customer support? Thank you in advance and apologies for the inconvenience!

Dorfamous ,

Best food tracking app out there 👌🏼

I’ve tested so many different ways to track my macros and nothing could make it as easy as this app. Lifesum checked off everything on the list. Recipe ideas, beautiful and seamless UX, great customer service when I emailed them to resolve an inquiry regarding activity tracking, and what’s best is that it’s lightweight and FUN. I even subscribed to premium because I loved the added functionality and insights but found that it’s super useful even before upgrading to premium. Would certainly recommend giving it a go!

Developer Response ,

Thank you very much for your wonderful review and positive feedback! We are super happy to hear that you are satisfied with Lifesum and we wish you all the best with reaching your goal! :D

rxsix ,

Good but needs fixing

I really love the app and would give it five stars if creating your own recipe wasn’t so uncomfortable to find, and forget about editing the recipe once it’s in you can’t fix it or change it- at least I can’t, I go in and change what I did differently on a particular day and when I hit done it doesn’t go through and neither does the X so I have to close and relaunch the app. Also i wish the app gave me the flexibility of viewing my own recipes and foods without having to set it up like I’m about to add a meal.

Developer Response ,

Thank you for your review! You can view your own recipes and other created items just by going to Me and then tapping into Favorites. We are sorry to hear that your settings aren't saved when you try to edit your items! Can you send us more details and some screenshots showing this issue at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

Nate Kemp ,

Used to be better

I used to love love love Lifesum, until I had I update the app today. UI changes make it less easy to get at a glance info as I’m adding meals (huge wasted space when scrolling, where the calories available, burned and eaten used to show up at).



I feel I’m hounded more to go premium more often than before, and the overall usability of the app went downhill. I used to exclusively use Lifesum but now I may have to look elsewhere for an easy to use tracker that has great aesthetics and usability in a hole that Lifesum just created.

Developer Response ,

Thank you very much for your feedback!

Paul Jakob White ,

Great app, but...

The calories, carbs, protein, and fat shared to the Apple Health app are rarely correct, In 2019 this is a basic and fundamental feature that should function correctly and be put front and center over pushing users to subscribe to their premium plan. Paying for an app that’s missing this basic functionality is criminal (hyperbolic I know). I’ve been using Lifesum for ages and this issue has been present from day one after Apple released the health app.


As a secondary note: the Apple Watch complication and Watch app have stopped updating in the background without having to open the Watch app and force refresh. This has only been an issue in the latest two release and I trust it’s a temporary bug.

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

MashaVolkova ,

Read through nutritional stuff you scan in!

So far I like this app. Lost some weight with the keto light diet and have been drinking three liters of water religiously! My only complaint is tracking food items!


I wish you were given the option to manually add your food items. Having to search through stuff is good but I’m starting to find that some items i scanned in, for some odd reason, have inaccurate nutritional facts that are vastly different from the packaging and that is alarming! I’m having to go through and double check (thank goodness I read labels)!

Developer Response ,

Thanks for your review! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

JoeXGray ,

(Updated) Binary gender choice with no opt-out

(Updated under the line)

I’ve yet to actually use this app, so I’ll update this review later. But I feel the need to point out that in the app setup, there’s a splash-screen that asks if you’re male or female, with no other options, not even “other” or “prefer not to answer”.


There are more than two ways for the human body to be, with differences that matter when it comes to caloric intake.

______________________


Update after developer response: Yeah, I’m not saying biological gender doesn’t make a difference, I’m saying there are more than two choices. Now I’m sure there’s far less, if any, data on caloric expenditure for people who are neither male nor female, but there are people for whom neither is an appropriate option — not just from their gender, but also anatomically. Even if it makes their data less accurate, it should be an option. Let them know it’ll be potentially less accurate, if you like, but let people have that choice. It’s just more inclusive and accurate.

Developer Response ,

Thank you for your review! Biological gender does not play a special role in caloric intake, but it does in calorie expenditure — how much you burn each day. This means we need someone’s biological gender to give them nutritional advice, or at least they must choose a gender model they believe is most physically similar to them.


We truly appreciate your feedback, which will be forwarded to our product team. Thanks again for reaching out!

storms by the beach ,

Amazing

Totally worth every penny. I’m so happy I got Lifesum it’s amazing, it just makes eating healthy so much easier. I don’t have to guess or count calories or look at fat blah blah blah. I just punch it in and it lets me know what’s up. There are multiple plans(classic diet, Keto, vegan for a week) it has recipes and workouts... and my hands down favorite WATER TRACKER!! I can easily keep track of all the water I’m drinking and I love it!

I’m so happy it was like 7-8$ a month... I didn’t want to spend an arm and a leg if I wasn’t sure it would be helpful. I’m so pleased! Get Lifesum NOW! 100% worth it! 🥰

Developer Response ,

We are super excited to hear that Lifesum has helped you improve your lifestyle! Thank you for sharing your positive thoughts on our app and best of luck on reaching your goal!

Lyla Garrity ,

Best App out therr

I have fallen in love with Lifesum - I chose the keto strict plan - have been using this app for almost 2 months, I did purchase the upgrade & it is worth the extra bit of $$ ! The scan feature is so helpful - most restaurants come up - and I live & die by the daily ratings! The days I do super good with my macros are the days I have my losses, if I have a rough day (which thats ok!), I know to prepare for a stall or minor gain, but always get back on & keep following the plan! The app is also extremely user friendly - which is a huge bonus!

Developer Response ,

We are super excited to hear that Lifesum has helped you improve your lifestyle! Thank you for sharing your positive thoughts on our app and all the best with reaching your goal - you got this!

Ruston22 ,

won’t give me my money back

I really liked this app. Very nice and organized, but when you go to pick a plan I selected the $30 for the year. A couple hours after I purchased, I decided to cancel for my own reasons. I requested for a refund after cancelling my subscription and it told me flat out I couldn’t get a refund. I could understand if I used it for a month or weeks why I can’t have a refund but not a couple hours after I purchase the plan. Ridiculous!


I had done this before with one of my child’s app. I cancelled a couple days after realizing I couldn’t afford of what they were asking of me and they still gave me a refund!

Developer Response ,

Thank you for your review and sorry to hear that Apple has refused to refund you. Please, send us your registered email and a copy of your transaction receipt through contact@lifesum.com so we can assist you with a refund. Thanks in advance!

alyssadickerson ,

Too Glitchy

I love the look of this app and prefer it over MFP in a lot of ways, but at the end of the day it is just too glitchy to continue using. Food will randomly show up on a different day that i didn’t log it on, a day’s data will be missing from the daily progress section, and just yesterday all of my step counts for the week disappeared messing up my calorie intake. I also believe it is a bit generous with how many calories my steps are burning. MFP says 70 while Lifesum says 400 — something must be off. I also wish there was some way to set a calorie goal without selecting a meal plan.


I really want to love this app, but it has a lot of work to do before I would consider using it again.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Pink26 ,

Almost perfect

I really love this app. Maybe more that Fitness pal bc it lets me take a test where I can pinpoint what diet would be better for me. I am on the Keto strict diet and from the research and endless videos I’ve seen I should be counting net carbs not total carbs. Unfortunately this app counts total carb and not net carbs so that really limits me on my eating. I would love it if it keep track of my net carbs instead of total. Since that is what we should be counting when on Keto diet. Also there are a lot of recipes not found when I search and it would be nice to be able to add a recipe if i have all nutritional information.

Developer Response ,

Currently we unfortunately do not separate net and total carbs. That can, of course, still change in the future.


Instead we are showing the total carbs and in many cases also fiber and sugar. Meaning that it is possible to calculate the net carbs if this data is available.


Lifesum's verified items show all macros listed in the product view. Many user created items unfortunately often miss parts of the macros. Many e.g. only show protein, carbs and fat.


The fact that we don’t separate the carbs into total and net carbs at the moment is because we want to make sure that the carb amount given is correct. As many user created items miss fiber or sugar makes it in most cases impossible to correctly calculate the net carbs in general and for all items in the database.


But we are working hard on improving our database and all food items.


Meanwhile please feel free to vote for the future display of net carbs -> http://lifesum.uservoice.com/forums/274566-feedback-ideas/suggestions/9568422-net-carbs We are collecting all user ideas on Uservoice and the product team is constantly analysing the data in order to improve our app.

Kristina Goldman ,

Helps a LOT

I’ve been using Lifesum for 3 days and have really enjoyed it so far. I like being able to scan and track my meals, track my water intake, get inspired for my own recipes using theirs and track my weight loss. I’m down 1.3 lbs in 3 days and I attribute that to keeping a closer eye on my portions and macros using this app. The only things I don’t like about this app are my inability to create and save my recipes, as well as, the somewhat inaccurate count of my macros. Otherwise, I’ll keep using it because I’m seeing results already!

Developer Response ,

Hi! Thank you for your review! We're happy to hear about your success with Lifesum so far! We will forward your feedback regarding the recipes to the appropriate team.

no support to improve ,

Failure without support

I eat healthy foods and my weight is healthy and stable after two kids. I eat almost all whole foods but have been cutting down on carbs to improve. I bought the premium membership to learn about macros. Almost every meal I log is classified as imbalanced including my breakfast today of kale, avocado, tomatoes, and eggs with coffee/table cream and coconut sugar. All meals are shown as too high in something but there is no way to click in and see where you went “wrong” so there is no learning. The algorithms seem overly restrictive and are not designed to educate. The added sugar algorithm also does not show you where the too much sugar is coming into your diet.


The pros are it is easy to log stuff and the app is pretty. But that is not worth the premium membership.

Developer Response ,

We are sorry to hear that you feel this way but thank you very much for your valuable feedback, and we will make sure that it reaches the responsible teams.

oliviatree07 ,

Fitness tracker is so much better

I’m so sad that I used 20$ on this app... the fitness pal tracker is so much. I’m a college student and I was really excited to get my calories checked and check my macros but this app is so inaccurate and does even put down the foods serving size or calories.... also the calories restrictions are so limited and don’t really cater to your weight and how fast you want to lose weight when you are doing the specific meal plans such as the weight loss, keto or Mediterranean. It’s only been 2 days using this app and I really want my 20$ back..... I was really looking for more. I hope I can contact this team and get my mom back bc I will not be using this for 1 week let alone 3 months

Developer Response ,

We are very sorry to hear that Lifesum didn't meet your needs and that you encountered some issues! Please, reach out to us at contact@lifesum.com for direct assistance with your questions or with helping you with your subscription. Thank you in advance.

Ekaterina Koposova ,

Love it! Would like to see 2 improvements

I am greatly enjoying the app. It’s functional, intuitive, and the design is beautiful. I wish there was a way to see your own added recipes and recipes native to the app in separate sections and not all together under “favorites/recipes.” Moreover, it’d be great if the app could incorporate intermittent fasting on a daily level as well as weekly (i.e. not only selecting days in a week when you’ll eat fewer calories, as presently, but also which hours in a day you are eating every day). Thank you!

Developer Response ,

Thank you very much for your feedback! We will inform the responsible team regarding your feedback.

Cfendon ,

Really great app, but...

I thought I was going to be able to put in my own macro percentages/grams. But since you’re kind of forced to pick a diet it does the calculations for what the app thinks they should be, except I have a nutritionist and he wants me at different percentages/grams. I can not for the life of my figure out how to do this, so as of now I’m thinking that it is not a feature. It’s pretty disappointing, I really need to be able to customize my macros to what I want them to be at. I guess I’m gonna have to keep looking at apps, it’s a real

bummer though because this app is really nice looking.

cally216 ,

Great layout, some glitches

I love the aesthetics of this app and the number of recipes and diet plans available. I’ve noticed some annoying glitches with the tracking though. For instance, it seems to switch back and forth between adding back exercise calories and not. This isn’t a huge deal but it’s pretty annoying when you are 400 calories under your limit then suddenly 50 over without having eaten anything new. Ideally there would be an easy way to switch this on and off as a user. For the free version at least there isn’t.

Developer Response ,

We deeply apologize for the issue you are experiencing. Please contact us with details, step description and screenshots directly through the app under Settings/Support > click on the contact option in one of the FAQ articles - so we can start investigating your issue. Thank you!

JandB31 ,

Could be a 5

Moved to iwatch from Fitbit and needed a food tracking solution. I’ve been using Lifesum for 90 days now and have 1 major complaint that keeps my rating a 3 vs 5. Lifesum allows you to save food ‘favorites’ like Fitbit, BUT Lifesum does allow you to sort you favorites, and in fact the order in which they are listed when you access them seems different every time. To Developers: Please fix this to add sort option, or at least have favorites display alphabetically every time you access them. It’s very annoying to have to search through random ordered favorites every time with the current app.

Developer Response ,

Thank you very much for your valuable feedback! We will make sure that it reaches the responsible teams. Please also feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com. Thank you!

Jodi&Mike ,

Loosing weight

Like anything in life (and Lifesum) one gets out what ones willing to put in. It’s not easy to keep ones self accountable by ones self. Discussing weight and guilty pleasure foods can be hard to do - shame ridden with face to face admissions about weight, blowing the diet, photos, measurements....I’m cringing; most of us just lie to avoid of that shame. When I keep myself accountable of Lifesum, I can record the truth, things I’d rather not share, and feel ok with my choices without stigma and opinions.

I’m putting in every detail. I’m checking myself without shame. I’m loosing weight. I’m living better.


I’m loving it. 😊

Developer Response ,

Thank you so much for sharing your review, we are so happy to hear you like the app and find it helpful! If you ever need anything please do not hesitate to contact us at contact@lifesum.com and we will assist you! Have a wonderful day!

26333333 ,

No major progress in years

- we need more flexible meals. You can’t have a program for gaining if you force people to account for all of their meals in 4 slots a day. This structure prohibits success when you have to compound all your food into not enough slots. (This has been one of the most requested features for YEARS - check the forums)


- Apple Watch doesn’t keep your activity calories synced with Lifesum, so if you’ve burned 600 calories that day, your totals won’t reflect it. Making Apple Watch Lifesum useless.


As of now, my renewal is cancelled. I’m not looking forward to getting everything re-setup in MyFitnessPal, but I’m out of options. Also they wont’ let you log nutritional data into Apple Health.

Developer Response ,

Thank you very much for your feedback!


We are aware and understand your frustration about the long waiting time.


The good news is that we have a solid plan for the Apple Watch as well as for the tracking options in the app. We have started planning and (re)building tracking features - we hope you will give us another chance in the future.

MadRienell ,

Great features and easy to use

My daughter uses this app and loves it so I thought Id see what all the fuss was about. Ive been using this for 2 weeks and I am really impressed. My fav part is scanning bar codes and having the info instantly pop up. Saves me time and hassle. You can adjust everything, whether you want it to track 3 or 4 veggies or fruits; it is all adjustable. You can even set how many calories you need to eat. It is so versatile! I have had so much fun with this. Ive lost 10 lbs (some water weight) so far. Thanks!

Developer Response ,

Thank you very much for your feedback! That is highly appreciated!

In Omnia ,

Changing macro levels is premium now

Today I deleted lifesum and downloaded my fitness pal. I didn't want to. I like lifesum much more as it has a nicer user interface and minimal clutter. It is pleasing to the organized eye. The reason is when I went to start food tracking again, I wasn't able to change my macro percentages unless I switched to premium. I used to be able to change this no problem with the free one, and was so shocked I decided to switch immediately. Changing macro levels should be no different than changing your calories. Fix it lifesum! I would much rather use your app, but I will not be paying for it.

Developer Response ,

Thank you very much for your feedback!


We are continually developing the app and have now released a new update that will include two new Premium features that have been requested by many users:


1) we have introduced net carbs for the keto diets

2) editing macros will now be possible on all available diets in the app, not just Standard and 5:2


At the same time due to several reasons we had to disable the macro editing in the free version of the app. But the app will still automatically calculate the calorie goal /macros that match your goal based on your personal details. and follow the recommendations with regards to healthily reaching your goal .


You are very welcome to test the Premium version for a week in order to test the new functionality and see if Premium would be an option for you. Just let us know if you are interested and we will be happy to upgrade your account with a free week of Premium.

nay-nay :) ,

Very helpful

I use the free version and it’s very helpful at keeping me on track for calories, exercise, and water. I LOVE the barcode scan to make tracking food way faster. The carb/protein/fat tracker is also a nice bonus. My only complaint is that it seems to be operating for someone who has a traditional 9-5 life. So when I get up at 10:30 AM it’s telling me that it’s almost time for lunch, it gives me a bad score when I haven’t eaten enough by 7, and stops notifying me and updating by like 9 PM. Rather annoying for a night owl like me, but it’s an easy thing to ignore. Overall I’m very pleased!

Developer Response ,

Many thanks for your positive review! We understand that this can be an issue for our users that have different everyday routines and we recommend that you submit your request in our Uservoice page https://bit.ly/2gB0KKd - we would very much like to see your feedback there!

AHegerman ,

I love it!

I love this app and all of its features, I use the free version and still feel like it’s helpful! The only thing I wish was different would be the ability to enter foods specifically to what you ate, (i.e. I made a breakfast sandwich this morning that was a plain bagel, provolone, chicken and egg, but they didn’t have anything similar to choose from for my breakfast so I had to choose a chick-fil-a sandwich instead) rather than making you choose from pre-made selections, it would allow your calorie intake to be more accurate and help with your program (whichever you choose to do).

Developer Response ,

Thank you for your feedback!


You are able to create your own food items, meals and recipes in Favorites as follows: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-under-favorites---ios&p=all

hrneixjd eam ,

I gave it a shot

I really wanted to love this app. I was excited for a replacement of MyFitnessPal and with all the positive reviews, I jumped in with a subscription. However the app is glitchy and some of the functionality really annoying. This morning I logged my breakfast with a picture. It only correctly identified the red pepper (it was eggs with veggies, banana, peanut butter and English muffin). So after adding the rest, it didn’t actually save the picture. I originally was excited thinking you could take a photo, log the details later, but that doesn’t work. <<highly recommend you add this for people who can’t log at meal time. I am going to move on and hope to give this app a shot another day.

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

Mac6464 ,

Great app when it works

I was loving this app, great way to keep track of everything and it would work with my Apple Watch and transfer all the info I needed it too. Lately it’s not keeping my profile info and I have to constantly update it on a daily basis which makes this is a pain to have to go thru. Can you fix it please. I’ve never paid for an app and this is the first and I was living it till the last week or so having this issue makes me not want to renew... fix it and I’ll bump it up a star, but if the problem persists I’ll have to take away stars

Developer Response ,

Thank you very much for contacting us!


We are deeply sorry for the issues related to the latest version of the app!


We would kindly ask you to proceed as follows and come back to us in case this is not solving the issue for you:


>>Please log out of the app and in again. <<


This should solve the issue for you as it will trigger the sync of related data leading to the current issue(s) you are experiencing.


If it should NOT solve it OR if the issue should reappear after some time:


Please contact support at contact@lifesum.com and let us know after what time frame and how frequently this happens again.


Your feedback will be crucial for the investigation and solution of this issue.


Thank you very much in advance!


And again - please accept our apologies. We will do our utmost to solve this as soon as possible.

LexGirl1234 ,

I’m happy

Even though there is some premium thing, doesn’t mean you have to pay. There’s already a lot of things that it has for you that is free! I’m very happy with this app because it helps me control my weight. For your meals and snacks you can type in what you had and it will tell you about that food! I also really like that test you can take to tell you if you’re healthy or not. If you aren’t as healthy, it will help you! I suggest getting this app because of how helpful it is. I’m definitely happy.

Developer Response ,

Many thanks for your positive review - we truly appreciate your feedback and we are very happy to hear that you're satisfied!

Blahs2398 ,

User friendly except...

I’ve only used this app for a couple days so far and I like it a lot. I only wish the shopping list was a little more user friendly. I’d prefer that when you add items to the list it doesn’t organize them in any way. It would save time in the grocery store.


Otherwise it’s awesome! I love the recipient I’ve tried so far. Some of the ingredients are impossible to find unless you go to a super expensive store, but I made do with what I could find. Other than that, it’s wonderful and I’ll continue to use it and hopefully reach my goal weight.

Developer Response ,

Thank you for your rating and feedback! Feel free to send us some examples on the items/recipes you find inconvenient through contact@lifesum.com so the team in charge can take a look. Thank you in advance!

hellotinyhippo ,

Gorgeous interface, helpful features, amazing customer support

This app is wonderful! And VEGAN FRIENDLY!


As a graphic designer, the interface was flawless and easy to navigate. This app makes weight loss a breeze, especially if you pay for a premium membership. I’ve always been satisfied with all facets of the app, but recently had to terminate premium service (to no fault of the app, just a personal decision) and between Lifesum customer support and iTunes, I was refunded the membership fee almost immediately. Please give this app a shot!

Developer Response ,

We are very happy to hear that you're enjoying our app! Thank you for your review and good luck with your goal!

rodger filips 8 ,

Very unhealthy

For someone who suffers with an ED this app has not helped. I have gained the weight back and tried using this app to maintain my weight. Normally females should have around 1,600-2,000 calories. The app was recommending for me to have only 457 calories a day! And as I continue using the app it recommends I only eat 328 calories!!! Calories are energy and that’s what your body needs. To eat less than 1,000 a day is not healthy. For the app to even recommend that is not ok. While it is good to eat healthy like fruits and vegetables, carbs and protein should be included. The app recommended me to only eat 41 grams of carbs a day. The app is promoting orthorexia and should be reevaluated.

Developer Response ,

Thank you very much for your feedback.


Lifesum has been designed to help our users eat better.


If you have any medical conditions, including known or suspected eating disorders, please consult a medical professional about using the product.


For more information on where you can find local professional support and guidance, please follow this link: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=other&f=support-in-case-of-problems-with-behavioural-issues&p=all


We would very much appreciate if you could reach out to support via contact@lifesum.com with more details about the calorie goal the app is suggesting in your case as well as your personal details (the calculation is based on) as this sounds like a technical issue and should be investigated asap.


Thank you very much in advance!

Doomsder ,

Great app with too few food options

I love the look and feel of the app. I love that it integrates the best with my Apple Watch of all the similar apps out there like MyFitnessPal. I want to switch over from MyFitnessPal to Lifesum, I really do! But MyFitnessPals ability to scan bar codes to input food, to manually put in the calories and nutritional information of a food and to save my own collections of meals is really what’s keeping me from using Lifesum. Also the database of food, restaurant menus on MyFitnessPal is way WAY bigger, accurate and better than Lifesum. And MyFitnessPal provides all these better things for free no less!


Fix these issues and LifeSum will have one me over! Until then, I’m sticking to MyFitnessPal.

Developer Response ,

Lifesum is offering all these functions as well:


- to scan bar codes to input food

- to manually put in the calories and nutritional information of a food

- to save my own collections of meals


You find the options under Favorites and the tracking options as soon as you click on the "+" in the Diary.


In case of more questions, please contact us directly at contact@lifesum.com

Deerezz ,

Like it but it would be better if it had more plans available

I was using this app to track my macronutrients while I was on the keto diet, but now I switched out to paleo. I really love the details it shows you from what you eat, my only issue with this is that I wish there was a paleo plan but I can also see a difficulty in that existing since paleo doesn’t track calories nor does paleo track macros. I guess it would just be an open nutrition count. It would be cool if they added some hints or guiding info on how to work on the paleo diet for others to follow as beginners.

Developer Response ,

Thank you for your review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

SJWP53 ,

Easy, informative

I’m usually not good at maintaining any diary, but Lifesum makes it easy. I haven’t used the camera successfully yet, but I have found comparable foods in the app. I like that the app incorporates information from my Apple Watch; less info for me to enter. Having actual metrics available at any time is enlightening. It’s easy to think I’m doing well with my diet, but Lifesum provides me with real data. It also gives little tidbits and supportive comments throughout the day for encouragement and education. Glad I got it.

Developer Response ,

Thanks a lot for your rating and feedback!

iikfjncx ,

Some issues

I got the app on recommendation of the google health app. I was looking for something that would sink easily with the data from the health app. I got the app and it showed I needed to go premium to be able to see everything. No problem, just a few bucks a month. Issue is now that I’ve paid for the premium membership the app keeps telling me I need to upgrade, but when I go to upgrade it tells me I already have. I have tried signing out and signing back in and even deleting the app and then re downloading. Neither of these seemed to help. I have also reached out to the developer and not received any response. Seems like it would be a nice one stop app to monitor calorie intake and physical activity, if it would just work.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Dex_long ,

Inaccurate Food Data

I was not a big fan of this app due to the lack of accuracy of Lifesum certified foods in calories, macros, and/or serving size. About half of the foods I looked for in the first two days were not accurate in serving size or calorie amount. I quit after that because that’s the one thing that a calorie tracker needs to be - accurate; otherwise, what’s the point?


Also, I’m pretty frustrated at the refund policy. I couldn’t find any free premium trial, so I subscribed to the service. After two days of not liking the premium, I found out I can’t get a refund...


The app has lot’s of cool features and looks slick, but I’m not happy with the accuracy of food data and the refund policy/lack of free trial.

Developer Response ,

Hi there, thank you very much for your feedback. We are sorry to hear you did not like the app. As stated in our terms we offer refund within 14 days of purchase, so please contact us at contact@lifesum.com with a valid receipt and we will assist you!

randomnicknamegenerated ,

Inaccurate nutrition facts

Even when you scan the barcode the nutritional information does not match, making it cumbersome to accurately track your macros. Pay close attention... you scan a package of sliced pepperoni (for example) the package gives the nutritional facts, per serving. A serving of pepperoni in this instance is 4 slices. The application however extrapolates that that is the nutritional information per slice. It has done this with every single thing I have scanned. The data is the same for what is already cached in the application. Which is why I have been scanning my food, because it’s wrong. The application itself looks great. Developers just to step it up a bit on the accuracy.

Developer Response ,

Thank you for review and sorry to hear that! Can you send us more details and screenshots showing examples of other items you've had this issue with so we can further investigate? Thanks and apologies for the inconvenience!

kateg2 ,

Makes being healthy a habit

I love this food tracker! Unlike other trackers it wants you to create healthy habits that will last long after you’ve lost or gained the weight you want. Other food tracking apps are ugly and too complicated while Lifesum is a gorgeous app that simplifies healthy eating. The only thing I don’t like about the app is the frowny faces it gives when you eat “bad” foods. The app should promote balance in healthy eating and not make users feel guilty for enjoying a square of chocolate when they want to.

Developer Response ,

Thank you very much for your feedback, this is very appreciated! We will inform responsible team regarding your feedback.

jurg0023 ,

Not worth premium

I bought the premium version and it’s not worth it. I’ll log an exercise and it’ll be gone the next time I go in. I’ll log my weight and then it’ll be different next time. This happens on all sorts of areas, even my birthdate has changed on me, and I continually need to check back on things and correct. And it’s a little weird. It measures water intake by 8.45 ounces, and it’s hard to enter the exact the nutrition facts, like it’ll recalculate my calories to be 59 rather than 60. Also, I can’t set my own nutrition goals or macros, I have to use one of their five preset plans. It’s just odd. Also, huge annoyance is that it doesn’t sync steps with Fitbit, only workouts! So I have to manually enter steps into Apple health. Just so frustrating.

Developer Response ,

Thank you so much for sharing your feedback, we are very sorry to hear that you are experiencing these issues. If you wish to share more details regarding the issues please feel free to send an email to contact@lifesum.com so that we can investigate the matter further. Thank you!

Skoobie Du ,

Nice app but needs some improvements.

I have an iPhone 12 Pro Max and parts of the UI are getting cut off in the corners. Also, the keyboard gets in the way when trying to enter a value for potassium in a custom food. I would also like to be able to edit the name of scanned foods because the names are either incorrect or excessively long; e.g., scanned name: “Breakfast nutriflakes cereal 40% bran flakes”, actual/shorter name: “NutriFlakes Cereal”. Being able to edit the brand would also be nice, just in case. Another feature I would like are more micronutrients to track, not just potassium.

Developer Response ,

Thank you for your review! Could you please either leave your contact details so we can reach out or send more details directly to contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

robotpants ,

Needs Notes!

This is a great app that’s super easy to use and I definitely be down to pay for premium but it’s missing a basic notes section that I can just put in thoughts about how I feel and other notes about my health. When it comes to tracking, data is super important and being able to add as much as possible is very helpful. When you go to the doctors and they ask you to track your food intake they almost always tell you to just write down the stream of consciousness rather than just static calories and stuff.

Developer Response ,

Thank you very much for your feedback!


Please feel free to contact support at contact@lifesum.com for a free trial to Premium so you can test all features.


Regarding the note section please do as follows: When in the Diary, tap on the arrow just below the Life Circle. Then tap on the Diary icon. Then you can add free text/your notes. They will be saved automatically when leaving the notebook and can be viewed again by going to the respective day and then in the notebook.


Thank you!

Secret Shame ,

Food database is way off

I was just kinda sick of the MyFitnessPal UI so I decided to try out Lifesum for calorie counting. I thought there would be more plans with the paid version, but turns out there are maybe 10 tops and I wouldn’t call them “plans” per se, more like “general themes without much personalization”. I like the Lifesum UI but when I’m without a barcode and have to use the search bar to enter food, I end up with lots of odd, misspelled options with ENTIRELY different calorie counts! One of the first options that came up for olive oil said there were 58 calories in a TB, roughly half the actual amount. Despite prepaying for 6 months I think I might have to go back to MyFitnessPal just for reliability.

Developer Response ,

Thank you very much for your feedback! We are very sorry to hear that you feel that way and will forward your feedback to the responsible team.

Suz&nne ,

Great but Missing Some Features

Overall, the food tracking and recipe portion of this app are pretty good. I wish I could get more specific about the types of meal plan I’m following or want to follow. But mostly I wish it would also allow tracking of physical and mental wellness as well. Like it’s great to be able to track on a given day that my mood and/or energy felt high, and also I did or didn’t have a stomach ache. All of these things are so important when looking at trends and big picture for our health & wellness. I’ll keep looking for an app that can incorporate this as well, and hopefully one day Lifesum will be that app.

Developer Response ,

Thanks for the feedback! That would definitely be a great improvement.


Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

misterhickory ,

Clean Eating could use improvement

I got this application as a vegan/plant based eater. The clean eating intrigued me, but I’m disappointed to find there is no meal plan for it, just recipes. I also find it disappointing that recipes are usually imbalanced or off track, even though they are suggested from the app. I’d like to see balanced, on track recipes, so that I can have an idea of how to eat better.


It seems to be more favorable for those interested in a ketogenic diet. Please try to create a clean eating meal plan, and recipes that are balanced and make the system happy. Overall because of this I don’t think I will continue premium subscription.

Developer Response ,

Thank you for your feedback! Can you please send us some examples of the recipes in question at contact@lifesum.com so we can look into this? Thank you and apologies for the inconvenience!

RachelSylv ,

Don’t buy the premium subscription

I used the free version and finally decided to upgrade to premium. They make you pay for the whole subscription (in my case I did one year) up front. This wouldn’t be a problem except my account STILL doesn’t show that I have the premium subscription even though I paid for it. It’s been three days and I’ve sent emails and followed instructions from their “customer service” page. Also the premium Lifesum subscription isn’t eligible for a refund from the App Store. Don’t buy premium unless you feel like throwing $40 away without receiving what you paid for or hearing back from the company support. Very disappointing because I was so excited to unlock all the extra features.

Developer Response ,

Thank you for contacting us! We deeply apologise for the long response time at the moment.


Please proceed as follows because then you will contact us directly through the app and we will see what account you are currently logged into and have more details we can use for a more detailed search for your (Premium) account.


If you do not have any account at the moment, please create a new one and then follow these steps:


1. Go to Settings in the app

2. Click on Support

3. Click on an article of the FAQ there

4. Click on Contact us

5. Write a short message describing your issue and enclose a copy of your receipt

6. Send it


As soon as we will receive the message we will process a detailed search with the data we will then have at our hands.


Thank you very much in advance!

TilerMost ,

What I have been looking for

This app is awesome! I wanted something similar to the Fitbit app not that I have an Apple Watch and my steps and workouts dont transfer correctly. Tried a few apps out and this one takes the cake. Even better than the Fitbit app and less expensive. This app collects steps and workouts from apple watch without issues and what i really like is how it breaks down the different nutrients you are or not eating. It has been really helping me change bad habits I didn’t know I had.

Developer Response ,

Thank you for your review, we're very glad that we have been able to help!

XiemenaMaria ,

Everything I ever wanted

This app is the best tracker in all things health I have ever used. And I’ve used a lot. I won’t say all of them but .... I’ve used a lot of apps and tracking systems since I started being cognizant in 2008. It makes me want to be better with my diet and exercise and explains exactly what is going on with my health and fitness in terms I can understand. It has SO many options for diets and explains the benefits of each and why each macro breakdown is suggested. Can’t recommend it enough. I’m obsessed!!!

Developer Response ,

We are very happy to hear this! Thank you so much for leaving your feedback! :)

Jesse Sexton ,

Amazing helper!

I’ve been running semi-competitively for years now, and this app helps me keep up with my nutrition! I’m constantly trying to find ways to eat as healthy as possible and it gives so many reminders and options for recipes to live a healthier lifestyle. I will say though, if you sincerely want to change your eating habits with this, there is the premium option which opens the door for all of the recipes, diet and exercise plans for all to try. Overall an amazing helper to live a healthier lifestyle!

Developer Response ,

Thank you so much for your kind words and positive review, we are very pleased to hear that you are satisfied!

Amanda.dn ,

Pretty but buggy

ETA: Got the paid version assuming it would be more useful after so much time. Realized that you can’t measure custom recipes in grams or anything but servings. Useless, am changing to one star.


I’d like to pay for the premium version, but the free one is very buggy (crashes constantly, gets trapped in the log-in screen). Also noticed that the food entries are inconsistent and frequently wrong—I know the database is partially user created, but if I’m going to pay for an app (and such a pricey one), I expect accuracy without extra effort from me. Otherwise I’m just paying you money to spend my time correcting your product. Perhaps when they fix the bugs and upgrade the paid version to a database with verified accuracy, I’ll bite.

Developer Response ,

Thank you very much for your feedback. We are sorry to hear that you feel this way, and have forwarded your feedback to the teams in charge.


Our product team is also collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app. Thank you!

PennCCRN ,

Good Premium Product, some annoying app bugs

Overall, a good product. Love the diet suggestions and premium product is good. Diet tracking is okay, lots of missing barcode data so not as good as other mainstream diet trackers. A few bugs in the app around food entry, specifically doesn’t refresh and even if you put in food it doesn’t seem to process entries. I suspect this is an issue with the latest update. Although the lack of refresh in the diary has been a recurrent problem. Overall, I enjoy the product however I’m neutral on the premium product, it’s okay but their are other more viable alternatives.

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

seaseaknitter ,

reverting my weight tracking, lacks meal plans, recipes obscure limited dietary preference

Truly wish i didn’t go premium before the trial expired, wasted money and want a refund. Too difficult to use, consistently reverts my weight back to previous weigh ins so while i’m progressively losing and NOT regaining weight the tracker looks like a yo yo, (i was at 158# last week and when i went to log my new weight is 157# today, the tracker had changed my weight to 162, has happened multiple times) lacks dietary preferences options, only very broad categories available to choose from like vegan, vegetarian and one other, recipe ingredients in meal plan are complex and unrealistic, not enough dietary preferences and lacks meal plans for most dietary preferences. Do not like at all.

Developer Response ,

We are sorry to hear that Lifesum wasn't a good match for you and didn't reach your expectations. We also appreciate you sharing your feedback! Please, reach out to us freely at contact@lifesum.com for assistance with the issues you are experiencing or for assistance with your Premium subscription.

nicknamenicknamenm ,

A little disappointed

The interface is beautiful but difficult to navigate. Some foods I’ve scanned don’t match the package nutritional content at all. I do a lot of my own cooking and adding recipes would be a lot easier with a bulk ingredient import option. Getting to your saved foods and adding new ones is not intuitive.


I really like the principles of this app but the experience is a little too buggy. Calorie contents for identical meals don’t display correctly. App tells me I met my calorie goal and then wants me to eat more.


I paid for a 3 mo premium prescription (would have been nice to have a trial) and I will probably not renew.

Developer Response ,

Thank you for your review! We are sorry to hear that you find our app lacking intuition and we thank you for your feedback on that! Regarding the calorie feedback on the similar meals, can you please send us more details and some screenshots at contact@lifesum.com so we can look into it? Thanks in advance and apologies for the inconvenience!

ksajadi ,

Great app but buggy

Lifesum’s done a great job with diet goals and making recording food consumption easy (barcode scan database is impressive).


However the calculations on the app are full of bugs and have always been so. One minute your Snack intake is 70 kcal under then you add a new item in Dinner and your Snack is 280 kcal over. Adding and removing food into the system can mess up with the numbers and many times I had to remove items and add them again for a correct total calculation.


Overall it’s a very useful app if you want to lose, gain or maintain your weight and be healthy but it’s a shame the app quality is bad.


Also, the app doesn’t take into account the overall consumption of calories when advising on individual item. For example cashew nuts get a bad rating because they are calorie intensive while that on its own is not a bad thing which is the whole point of a healthy diet: it’s not about individual items eaten but about the overall health of food consumption.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Fittness Girl!!!!! ,

Why premium?

I give this app a 3 star rating because if you don’t have premium, then when you go in recipes or need the IMPORTANT information, you need to pay to get premium which is not fair... We should at least get the important information... The good things about it is that it’s fun to use when you want put what you are and it really is a good diary! Then if you are too little calories, then it will say you need to eat only a little bit more and it will also say if you are too much! I got this app from a YouTuber! Anyway, that’s what I think about this app! Ok but also horrible at the same time! 🥳🥺😡

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding!

Screwthisnicknamecrap ,

Would love to use but

Offers no free trial, offers no free recipes, offers really nothing. In order to use anything, you have to shell out money straight away and with all the different apps out there for helping with weight loss, being able to try before buy is extremely important.

I want to be able to view plans before jumping in blindly. I’m not saying let us do them, but let us view them.

You can’t change the water amounts, either. I have cups and bottles that range from 4oz to 60something-ish but you can only choose 8oz or 17 I think it said. That’s rubbish and not helpful at all.

Scrolling through the reviews, it seems like the creators egos are getting too big and they’re not actually listening to their users.

Developer Response ,

Thank you very much for your feedback. Please feel free to contact us directly at contact@lifesum.com concerning a trial and we will be happy to assist.


When it comes to Premium: Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

LynnOdyssey ,

Love it!!

I’m back to 5 stars because the bug that didn’t allow me to add foods to the tracker has been fixed. The developers responded to everyone complaining about the issues by fixing the problem and I’m really glad I can use the app again, the problem was solved pretty quickly and efficiently and I applaud them for that, many apps don’t care to fix problems quickly. It’s a great app, and I’ve tried just about every food/nutrient tracker out there, this is by far my favorite.

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution during the night and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

Missing IDs ,

Worthless

Downloaded the app and got stopped in my tracks. Unless you go premium, some of the basics needed don’t work. So this was deleted immediately. So I get a response back but all they want to do is justify the cost. I don’t even know what it costs because one key factor not in the trial is key to know if I want to spend the money. I’m not spending a dime without knowing if this really works. You talk about your 60 employees but never asked what the issue was.


So I give you a suggestion at no cost to you. Make the first week or even 30 days free and turn on all the bells and whistles. That way people can understand what it is your selling. Then they can make an informed decision.


I’m not paying you a dime without more info on your product.

Developer Response ,

Hi again, thanks for updating your review! On our last reply we sent you this: "Feel free to send us your registered email through contact@lifesum.com for a free trial!" Offer still stands of course!

AddictionTerrence ,

Beautiful mess

(Disclaimer I absolutely never write reviews but this had to be said.)


This app is beautiful and the plans it provides are super helpful. It’s also quite encouraging with messages sent to you throughout the day/week letting you know how you will feel on your diet . However, the Index of food is severely lacking quality control. The caloric totals are almost always wrong and I spend more time adjusting that than actually enjoying my food. At times I’ll have to close the app to get my total calories calculated.


Needs updates for sure. I want to give it three but I don’t feel that the system is intuitive. I debate switching back to my fitness pal Often.

Developer Response ,

Thank you for your review. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, so we appreciate your feedback!

hatcherspass157 ,

App could use marketing work

I haven’t actually used the app yet because when I open it (a few months after I downloaded) and I had no idea what the app did. Having a splash screen with benefits is key to explain your product - my only other option was to approve the use of my data...


So I came back here to see what the app was about. And then I went to the website and was told the only way to give this feedback was through the app. So I’m leaving it here.


Allow support / feedback on your website and explain your app before asking people to sign away their data and privacy.

Developer Response ,

Thank you very much for your feedback!


You definitely have a point there and we are already working on an in-app solution to make this much clearer.


Currently, you can see details about Premium directly here on our website: www.lifesum.com/premium


You can always reach support either directly via contact@lifesum.com or in the app under Settings/Support > click on a FAQ article and then top right on the contact button.




Amazing-gymnast😎 ,

The app is saying the server is down

I went to input my exercise for the day and when I tried to search the exercise , it wouldn’t load. I waited for about 10 minutes, exited out of the app and turned my wifi on and off. It still wouldn’t load. I went back out of the app one more time and when I went back in, the option to track my workouts was gone. I tapped the plus button and it still let me click on the workout tab, but still wouldn’t load the workouts. I decided to delete the app and re-download, hoping it would reset whatever was wrong. Now it won’t let me back in and is saying there is an error with the server, which disappoints me because I like using this particular app.

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

Nos24578 ,

Updated ( sometime went wrong with the new update)

I started using Lifesum about 3 months back and it had been amazing. It used to be user friendly and straightforward. I managed to loose 2 kg / monthly and still going . However, something went terribly wrong with the new update. It crashes and requires logging in and gets stuck when I try to log in with my apple account. It made me regret paying for the next 3 months. I also noticed that the number of calories of the classic diet plan has been changed to 1600 , why? Please fix all these glitched and get it back to how awesome it used to be.

Developer Response ,

Hi there, thank you for reaching out to us! We are very sorry to hear that you are experiencing this! Please update to the latest version in App Store (v. 12.4.0) and if that should not fix the issue, please contact us directly at contact@lifesum.com. In regards of the calorie intake, you can change this by overwriting the number under Settings > Personal details > Calories/ day. Once again, we apologise for the issue and please let us know if the issue still persist after the update! Thank you!

Getting beach ready ,

Easy to use

I absolutely love the ease of this app. The Bella Twins from WWE, shared info about this app. Of course I thought , here goes - another celebrity endorsed product , but it’s a great food diary. The best part is that I can scan in my food items with the barcode scanner. I tried out the free app for a couple weeks and wasn’t bombarded by ads which I was very surprised about. This made me upgrade to the premium app because the makers “got it”. You can get more users when you don’t overwhelm users with ads . Thanks!!!

Developer Response ,

Thank you very much for your feedback! That is highly appreciated!

CamiRice ,

Self entering macros

I have really come to love this app! It’s a bit overwhelming at first but once you get into a groove it’s very user friendly. I actually prefer this app over MyFitnessPal personally. I like that you can just add in calories if the app does not have your food items stored though I wish we could manually enter macros in ourselves also. Sometimes I have a recipe with calories, carbs, protein and fat written out but I am limited to only entering my calorie number in the app. It would be nice to be able to put in the macros myself to keep an accurate count!!

Developer Response ,

Thank you very much for your positive review! You can create your own custom made items where you can manually enter all nutritional details under Me > Favorites. Find out more here: http://bit.ly/2CSyBYp

Afaye2005 ,

All the features!

Everything I didn’t know I was missing in those other food tracking apps. Love that it correlates with a diet plan and adjusts for your individual needs. Love that it connects with my Fitbit so I don’t have to enter as much data. Love the tips and reminders to help me know I’m doing alright and keep me on track with the plan. Love that I can save groups of foods as a meal and reuse it again next time I eat the same meal without hunting down each individual ingredient again. Button line, love.

Developer Response ,

And we love that you love our app, this makes us very happy! :) Many thanks for sharing and good luck with reaching your goal!

PaulCassso ,

A Great way to be healthy

This app makes recording your meals and tracking your calories so much easier than any other app that I’ve ever used. Plus all of the feedback that you get when you’re recording your meals helps you to know what’s better for you and worse for you all without forcing you to be on a meal plan. Premium is definitely worth it if you’re trying to get your health on track plus they give you a discount for like 30% on your first year subscription.

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

Templar Fire ,

Great foundation for a better life

Without paying, there is already a great number of resources to help track my calories and know what foods I’m eating are good for my desired diet. Visually interesting enough to provide a sense of accomplishment when being healthier and already feeling the results in the first week. Would love for the option to see why certain foods are unhealthy for my diet to be a “free” addition to the app, but understandably an app needs paying customers to keep running without huge advertisements plastered over it.

Over, I’m loving using your app!

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to read that you are satisfied with your Lifesum experience.

TavviKay ,

I lost 32 lbs in 10 weeks!!

I love love LOVE this app!!!!! I wish I could’ve given it a bonus star! In just 10 weeks, I went from 249lbs to 217lbs, my waist went from a 47 to a 44, and my BMI went from 44.1 to 38.4! I did this with just the free version. This app kept me accountable and is beautifully designed. Watching my charts change and been so motivating! I coupled this app with the Fitness22 Workout app to achieve my results and I couldn’t be more grateful! Thank you so much for such a fantastic app! I recommend this to everyone!!

Developer Response ,

We are super excited to hear that Lifesum has helped you improve your lifestyle! Thank you for sharing your positive thoughts on our app!

Sdrisss ,

Great app, wish it persisted data better

I really love this app, the ease of use, design, thoughtfulness of features. I wish it persisted data a little better. Every few days it will reset my weight back to my starting weight and log that instead of my input, which has gotten annoying. It also loses connection to the Fitbit every other day and I have to go connect it all back up again. I’m sadly searching for a new app even though I love this one the most. I hope they fix those issues because otherwise it’s perfect!

Developer Response ,

Thank you very much for your feedback! We will inform the responsible team regarding your feedback.

PooterPotamus ,

Beautiful, Buggy Mess

I've been using this app for over a year now. This is the only food tracking app that I've stuck with solely because of the UI. But the user experience is made awful by the clunkiness of its execution. Surprisingly often I'm unable to scroll past my lunch entry when I attempt to input dinner. Or looking at past days I'm unable to scroll. Syncing is also hit or miss. Overall, using this app is sort of tragic since it's so close to a seamless experience but they haven't yet taken the extra step to make it as reliable as it could be. I'm hoping they can update this app to be as seamless as other cloud-reliant services.


Great job on the UI whoever that was!

Developer Response ,

We are sorry to hear that you are having a bad experience with our app and we thank you for your feedback! Could you please send us more details regarding these issues through contact@lifesum.com so we can investigate them? Thank you in advance and apologies for the inconvenience!

Whooperss ,

Can’t customize a “plan” for vegetarian or Vegan

Unfortunately even though this app is lovely and easy to use, it’s hard to customize vegan meal plans with limited choices. You are forced it’s choices for dieting but when you click vegan there are about 3-4 choices for breakfast, lunch and dinner qhich gets boring fast. Additionally adjusting your cal goal is also nearly impossible, while it’s under settings, it doesn’t actually adjust no matter how many times you save so it’s hard to track how on target you are. Lastly you can’t change your macros by day so you are stuck to whatever macros you enter as the target regardless if you likely have variations by day. 😞

Developer Response ,

Thank you very much for your feedback!


The meal plans are currently preset so if you would like to change calorie goal or macros, please change to a plan that is not a meal plan like e.g. Classic


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=user-profile-settings&f=how-can-i-change-my-macros-carbs-fat-and-protein-settings-individually---ios&p=all


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=user-profile-settings&f=how-can-i-manually-change-my-daily-calorie-goal---ios&p=all

Gray . A . ,

Good But ...

This is a good app ! I like all the features and how easy it is to use , I also like how you can add water and have veggie / fruit / sea food goals as well for the day / week !! The only thing I don't like about this app is that the water tracking feature only allows you to track two different amounts , this makes it very hard to add in water when your water bottle / cups aren't that amount . it would be great and would really help the apps likeability if the delevopers could make it so you can add your own custom amounts to their liking !

Naddiev3018 ,

cool app, BUT...

Think this app is awesome. The layout is great and beautiful. I love that you can get a feel for the app before paying for it, which in my opinion is awesome. I love that you can customize your settings, and make it fit your goals. So it truly is a beautiful app.

The only reason I gave this app a three star was because you are not given the option to create a meal from scratch. I love to build my own meals from the ground up. This app does not give me that option. I believe this is a very important option to have because everyone cooks different, and not everyone buys a meal already made or follows a generic recipe.

Developer Response ,

Thank you very much for your feedback!


You find that option under FAVORITES in the app: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?l=en&s=food-exercise-tracking&f=how-can-i-create-or-remove-items-under-favorites---ios&p=all

Yrahs ,

Videos on cooking

I sign up for three months, not sure if I’ll renew. The application is great but it doesn’t give any feed back. There’s not a coach on line to give you ideas on what to do, where to cut back exercise. For the price I was expecting more. I like that I can keep track of food and with the faces I know I’m on track or not, but then I could do that with other apps for free. I’m a visual person I would like to see videos of the recipes given on the app. I really hate the measurements in grams there should be a way to change them to cups, teaspoon, etc.

Developer Response ,

We are very sorry to hear that you feel that way! We will make sure your feedback reaches the responsible teams.

Claireabug ,

Wonderful BUT...

This app really helps me be aware of the things I eat and serving sizes . The only problem I have is that I will click a day and log my meal then I will go back later to log my snack and my progress is gone . I looked at the day before and my information had moved days . Thinking it was user error , I would double check to make sure that I’m logging my progress on the correct date only to have the data move again . I’ve had several sequential days shifts dates and this has happened on several occasions .

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

Julia Fae ,

Needs more

Cool app and very helpful to track macros. Really helped me on my start with keto. However, the diet options are pretty minimal and I really wish I could construct my own goals rather than buy into pre-set ones.


This is a pretty huge flaw considering we are all different and while these diets are a great start, adjustments often need to be made on a case by case basis. I just wish I could designate what macro percentage I am personally after instead of having to choose one of these pre-sets!


Paying for a whole year up front is frustrating when now I’m stuck with such limited diet tracking.

Developer Response ,

Here you find informaion on how to manually set your macros: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?p=all&s=user-profile-settings&f=how-can-i-change-my-macros-carbs-fat-and-protein-settings-individually---ios


In case you prefer a refund, please contact us directly at contact@lifesum.com

mem857 ,

Confusing units

I like this app a lot. The design and features are helpful for successful and consistent tracking. However, the units listed for many foods when trying to add to the food diary are often confusing or just wrong. You might see something listed as “one serving” or listed as 190 calories when you know it to be 100 calories. I believe it is possible to edit these, but I do not always know the number of calories in my foods or I’m in a hurry. This is not a great app if you’re often on the go, because you may have to double check the number of calories using other sources.

Developer Response ,

Thank you very much for your feedback! Please, feel free to send us examples of the items you're referring to at contact@lifesum.com so we can look into the issue. Thanks in advance!

Alewall ,

Will there be new plans?

So far I’m really enjoying the app, so much in fact that I have become a subscribed user. I enjoy the way it recommends meals and allows you some options. So far my only question is whether or not there will be anymore plans added in the near future. Personally I’m looking 16/8 hr fasting option. The last option that would really advance my experience would be if there was an option to enter your personal MACROS to try and follow. Are either of these options available in the near future? Thank you.

Developer Response ,

Thank you for your review! If you use the Classic plan, you can set your own calorie allowance and macros. For any suggestions regarding new plans added and more, our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

Candiapple_Smith ,

Could be better

Lifesum is a good app that could be better. I started this year trying get on track with my health and weight. I like the ability to track my calories, however with this app there are some problems. Most of the things you want to track are premium.


You can create foods, meals or recipes (but this feature is hidden in the Favorites tab), but even if you copy the nutritional information verbatim from the item, they mess up the information.


Some of the items listed have the wrong nutritional information. This is even if you use the barcode scanner. It adjust calories.


Want to add a photo of your meal? That’s a premium feature 🤦🏽‍♀️.


My days look like I’m not eating enough but it’s because half of the food isn’t in the database or the nutritional information is wrong.


I’m not sure if I want to continue using this app, which is a shame. It has potential to be great for people attempting to live better healthier lives.

Developer Response ,

Thank you very much for your feedback!


You can create own food items, meals and recipes as well as exercises as follows: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-under-favorites---ios&p=all


It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

Ameliay ,

Please change this !!!

I’m only give four stars because everything is perfect in the app EXCEPT for the fact that you’re not allowed to change your carb intake! I don’t know why they would lock that SINGLE feature. It says pay for premium to be able to edit your macros but when you do you can only change your proteins and fat. I’m so annoyed with this because it’s saying I need to intake way too many carbs for my ketogenic diet. Please PLEASE unlock this feature ASAP, this feature alone might make me cancel my newly paid subscription.

Developer Response ,

Thank you very much for your review and for sharing your thoughts on our app! It is possible to customise your calorie allowance and all macros when following the Classic diet plan. The percentage for the carbs is locked in the keto plans as we otherwise do not have any technical solution to allot matching recipes. You can now choose between three plans (20, 50 or 100 grams of carbs) and you are able to manually change fat and protein. Good luck with reaching your goal!

3wishes16 ,

I’m Amazed by this App

This app is amazing. It is so easy to use. If I want to record the cereal I ate for breakfast, all I have to do is scan the barcode and it pulls the item right up. It pulls all my activity/calories burned from my Apple Watch. Literally it does not get any easier, and this is all free! I love that they made a widget, I put it on my Home Screen next to my activity widget and I can quickly see where I’m at for the day. The app is also very well formatted and nicely designed. 12/10, I love this app so much

Developer Response ,

Thank you so much for your positive review, we are so happy to hear that you enjoy using Lifesum! If you wish to test out all of our Premium features with a free trial, please feel free to email us at contact@lifesum.com. Thank you!

Wd1i ,

Lifesum seems to be working.

I started using this app 3 days ago. I already lost 11 lbs. I know. My wife said it’s water. The meal plans are great. I don’t feel hungry all day. The food is delicious. The step by step cooking is wonderful. (JUST ONE MAJOR COMPLAINT.)>>>>>I have to fit all the ingredients in a measuring cup. That is extra work. Instead of or in addition to using cups to measure the raw ingredient it would be nice to see the measurements in grams. Ingredients are weighted fast and accurately.

IMPORTANT: kitchen scales are $10 to $23 and they allow precise measurements.

Developer Response ,

Great accomplishment! We are very happy that we can support you with your goals! We will make sure that your feedback reaches the responsible teams.

Ventuax ,

I LOVE THIS APP.... but there’s only one thing

This app is amazing. The layout is user

friendly, it has a ton of awesome plans and recipes, and it is super motivating to throughout your journey. However... i don’t like the water tracking system. i like that you can track throughout the day and that you can fill up each glass, but the water bottle i currently use is a different measurement than what is offered. i wish there was a way to customize the “glass” or “bottle” amount at a time. other than that this is a great app and i don’t regret getting it at all!!!!!

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

aime135 ,

I want a refund!!! Too rigid to use if you actually cook

I want a refund because this app is very rigid. The list of foods has odd “standard” measurements (who measures eggs in ounces!?) so you have to do a lot of scrolling to find a normal item.


It keeps changing my macros to percentages I have not chosen.


It does not allow any altering of recipes! This is a HUGE problem as we all adjust recipes to taste.


Plus, as crazy as this is, it does not allow creation of actual recipes with multiple servings which means you must dissect your recipes into single serving list of ingredients. We are a family of three so everything must be divided by three and entered as an individual serving. With complex recipes that have many ingredients this is a lot of unnecessary math!


These alone would make me not happy but add to that I was charged full price while they were supposedly running a sale... unexceptionable!


Oh, yeah, and it keeps crashing.


I tried to get a refund from Apple and they say it doesn’t qualify for refund. There is no way to know about these glaring flaws until after you commit. I want a refund!

Developer Response ,

We are very sorry to gear that you are experiencing this issue with crashes and that you are not satisfied with the app in general. Please contact us at contact@lifesum.com so we can have a look at your subscription and figure out a way to help. Thank you!

AlyyyP23 ,

Almost perfect

So far my experience with the app has been great in leading me to weight loss, but I do have a few things I would like to see improved. It would be wonderful if there was a net carbs feature for ketogenic diets. I have been under eating carbs because I assumed the app took the fiber out of the carb count but as it turns out it doesn’t. Also, I have scanned certain foods like an avocado, and my avocados get a bad rating but other avocados are okay. Is this because some foods do have their fiber subtracted out of their carbs? Either way... confusing.


Thanks

Developer Response ,

The good news first: we are working on a net carbs implementation!


Concerning different values for food items:



The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on ""Edit Food"". Please, find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=can-i-also-edit-correct-items-created-by-other-users


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.


We will, of course, constantly clean the database from our side as well.

elysasms ,

Glad net carbs have been added! Still a few kinks

So glad to see they’ve added Net Carbs as an option to help those of us on a keto diet. I noticed the “Nutrient Distribution” still reflects the Total Carbs not net carbs though, so it shows as “Imbalanced” nutrient distribution, and that your food is high in carbs even if it’s low in carbs, which is confusing...This also means some of the meals i eat inaccurately show a frowny face when they’re actually very balanced. Hopefully the developers fix this...adding net carbs is definitely a good start!

Developer Response ,

Please be so kind and contact us with examples at contact@lifesum.com so we can have a look at this! Thank you very much!

Jannehughes ,

Overall nice app, hard for US users

Overall I really like this app. The interface is really nice and colorful and easy to use and the option to follow different diets (paid subscription feature) is great. My only criticism is that it’s hard for me in the US to gauge what I’m eating because almost everything is measured using the metric system. I wish there was a capability to toggle between different measurement units. I also noticed that some of the calorie information that comes up when scanning the barcode doesn’t always match up. These are small things, but occasionally annoying.

Developer Response ,

Thank you for your review! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2n1KDcK. Also, our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd. Good luck with your goal!

KidArchitect ,

Love this app! Needs a little improvement

Firstly I’d like to comment on the aesthetic of this application it’s calming and smoothly runs on my iPhone however adding food seems a little hard because adding specific portions that aren’t based on serving size requires decimal conversions that off the top of my head I don’t know making logging the food a much more tedious task than using the app lose it however i still prefer this over the other so i will continue using Lifesum.

Developer Response ,

Thank you very much for your feedback! We will make sure it will reach the team responsible for this part of the app.

xvdx_2 ,

Not worth it!

This app may be beautifully designed and user friendly compared to their competitors out there. That’s what drew me in, but it is the glitchiest thing on earth. I’m a customer who recently upgraded to premium in order to fully access all the features of the app. I recently noticed that this app always disconnects from my smart watch, reboots the calories, and provides macros of 0 carbs, 6% protein, and 0 fats. Wouldn’t you be in awe when you are trying to log your calories, open the app and all of a sudden only be allowed to consume 6 calories? I’m not on a water fast...


I spent money on this. I’d say if you are willing to download, don’t upgrade. Just be warned that your data from this app will be erased very often.

Developer Response ,

We are very sorry to hear that you feel that way. Please contact us at contact@lifesum.com with more details about your experience so we can understand better what you do not like about the app.

calipdx ,

Beautiful App - where’s the search?

I have used a variety of health/calorie trackers and this is the best I have seen! Lifesum has a beautiful UI, wonderful, flavorful, quick, healthy recipes! Meal Plans that seem really achievable - thank you for the cheat day!! - and positive reminders that make me want to stay committed. Excited to see how it evolves and grows!


One question - with the meal plans, I was recommended one and now can’t find it again because there is no search function for the plans! Am I missing it??

Developer Response ,

Thank you so much for your kind words and positive feedback, we are so pleased to hear that you are satisfied with the app!


If you cannot find a required meal plan that can be due to the different settings required per meal plan. You can find all the details about how to find the meal plans here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=plans-nutrition&f=meal-plans&l=en. If you need any further assistance please let us know at contactlifesum.com. Thank you!

oliviap1346 ,

Awesome but one tiny glitch

I have been using Lifesum off and on for years and have been very satisfied with it. However, there is one tiny thing that I’ve always had a little problem with. Whenever I look at a weekly view of calories, all the counts are off. Scrolling through each day individually everything is correct, but when I pull the tab down to see the measurements all lined up for the last few days, nothing matches. I would really appreciate if this could be fixed!

Sincerely,

A loyal customer

Developer Response ,

Thank you for your feedback and sorry to hear about this issue! Can you please send some screenshots showing the problem so we can report this to the team in charge? You can contact us through contact@lifesum.com. Thanks in advance and apologies for the inconvenience!

Barron_B ,

Best Tracking app

I can’t thank enough the creators, creatives and developers of this app. It’s absolutely amazing. I feel in control everyday without feeling too restricted. I’ve used many tracking apps in the past but Lifesum surpassed every expectation I had for this. Premium is worth every penny, user friendly, no bugs, the meal rating makes meal planning so easy and fun, I don’t drag doing it anymore. Takes all the guessing out and makes it EASY! So happy with it! Keep up the good work!

Developer Response ,

We are very happy to hear that Lifesum is helping you achieve your goal and many thanks for your super nice review!


DaniS2237 ,

You have to pay for net carbs??? Really?!

I’ve been eating Keto for about 4 months now but I downloaded this app to really help me stay on track without cheating.


I was excited until I looked up the carbs for a food and it wants me to upgrade and pay for the ability to see fiber quantities! Are you kidding? Sorry, but if your counting carbs then it’s pretty important to get the fiber content so you’re counting NET CARBS. I’m on specific budget and paying monthly for an app isn’t on that budget. I have to honest about an app that may be awesome but actively left out some valuable info unless you upgrade leaves a bad taste in my mouth.

Developer Response ,

Thank you very much for your feedback!

CaughtNtheRain ,

One Big Weakness

When it comes to weight loss the app won’t let you work your weight loss goal around anything shorter than 15 weeks. For me that’s 1.1 lbs a week. Basically that’s me not eating chips every few days and maybe subbing a salad for lunch twice a week.


What this app doesn’t do is inspire you to incorporate workouts with a better, more aggressive, but still safe goal around weight loss timeframes.


Too bad too... were it not for this fatal flaw I would have paid for premium because the summary and overall usability is otherwise perfect. On to something that doesn’t treat me like an idiot.

Developer Response ,

Thank you for your review. This doesn't sound correct and we would appreciate if you could send us some screenshots of the options you have when setting your goal and also of your Personal Details so we can look into this. Thanks in advance!

Rachsonrachs ,

Do NOT recommend for macro tracking

I’ll admit this app is absolutely easy on the eyes & seamless. HOWEVER, as someone who has been tracking my macros for body building purposes for some time now, this app is TERRIBLE. There are SO many problems with this app:


1. When I set unit measurements to European, the app ALWAYS reverts it back to the US system once I exit.

2. When I input the goal of 16 cups of water, again, it will always automatically revert my water goal to 8 cups if I exit.

3. When creating my own foods, it NEVER saves how I input it, which is extremely frustrating.

4. There is no option to EDIT OR DELETE a food item that has been created

5. IT AUTOMATES THE WRONG NUTRITIONAL INFORMATION WHEN I SCAN MULTIPLE PRODUCTS - and these are not “uncommon” products. They are easily recognized on MyFitnessPal.

6. Items that do end up scanning are misspelled?!

7. For an app that totes about tracking health, notice there is zero tracking for nutrients such as Vitamins and Fiber!


Honestly what group of people designed an app with so many flaws?! Obviously the main focus during development was aesthetics and NOT health.

Developer Response ,

We are very sorry to hear that you've come across all these issues and we thank you for your feedback. Can you please send us more details and some screenshots at contact@lifesum.com so can look into them?


You can delete or edit an item you've created through Me, Favorites but not through your Diary, after you've tracked it. Also, the inaccurate nutritional information you may get when searching our database, is due to our database being partly user-created. That is why we recommend that you either create your own items or select items that are verified by Lifesum.

Ngsgoddess ,

A few requests please

Love this app and I’ve been a paid member for over a year now. Just got my hubby on board and got him paid too. Here is what I would love to see:

1. Recipe/meal share. I cook a lot and would love to be able to share so I don’t have to enter the whole recipe into both phones.

2. Half glass/half bottle entry for water. Trying to be honest on my water is hard with the current set up.

3. Family membership plan. A discounted rate for multiple family members would make my pocketbook not scream as loud. My teenage daughter has the free membership at the moment and is trying to follow my plan and it’s not going well as the free diet hates the keto light food choices.

4. What happened to the friends section? There used to be a way to see what friends were doing and I’m not seeing this anymore.


Thanks for the great product and I’m really hoping that you will take my requests into consideration.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com


We have decided to remove the friends feature and plan to replace it with sharing features etc some time in the future.

Teen fairy ,

Love the app! But confused...

I’ve been using the app for a while now on the weight loss setting and it works very well for me! It keeps me motivated and even though I struggle greatly with my relationship with food.


However, I’m confused as to why you gain calories back when you work out, isn’t there supposed to be a calorie deficit when trying to lose weight? That’s all I’m confused about if someone could explain to me the reasoning behind this it would be so helpful.


Thank you!

Developer Response ,

It is up to you if you want to consume the calories you burn when exercising. It is most likely that you will reach your weight loss goal faster if you exclude those calories, however, faster doesn't always equal a better result in the long run. You should also make sure, if you decide to exclude your exercise calories, that you are never hungry and that you feel well. If you feel hungry, fatigued or have any other symptom of unwellness, this most likely indicates that you are not consuming enough calories. The important thing is to listen to your body! Thanks for your 5 star review and good luck with reaching your goal!

EW349 ,

Wonderful but needs more allergy-safe plans

Great app! It’s visually appealing and offers great tracking features such as water, fruit, and vegetable trackers. It’s helpful tips keep me motivated and on track. The recipes are helpful but I wish they had more allergy friendly meal plans. As someone with a ton of food allergies (most of which aren’t listed where you can mark your allergies) it would be nice to see some more healthy non soy, peanut, tree nut, etc free foods. Overall it’s been a big help to keep my health in track but it would be nice for some more diverse plans

Developer Response ,

Thank you very much for your positive review and for your feedback! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

yeetis squid ,

Amazing app🤩

This app is amazing and is helping me reach my fitness goals and I just really like it a lot. I used to be a lot more overweight than I am now and it is because this app helped me to lose weight and also helped me get on a better diet so I really do think that every one who wants to loose weight should try this app. Also another cool thing is that if you get premium there is so many different recipes on so many yummy things to make and so I think you should try it

Developer Response ,

Yay! We love to hear it and really appreciate you taking the time to leave your comment, so thank you! We are pleased to hear you enjoy using the app!

SSnutrition ,

Best health and calorie tracking app!

I have been using this app for over two years and I now can not go a day without using it! It keeps me focused and aware of what I’m consuming and putting in my body. It helps me maintain a healthy weight and diet, which is incredibly important to me. I have a background in nutritional science and this app is not only reliable but easy to use for someone with a high understanding of food and nutrition, as well as someone who just started focusing on healthier living!

Developer Response ,

We are happy to hear that Lifesum motivates you towards a healthier lifestyle and many thanks for your great review! :-)

Header89 ,

Glitches here and there

Been using this app since September and have lost 16lbs out of the 20 I’m wanting to before the wedding. Love that I get to eat whatever I want but in smaller portions and not snack as often as I use to, I also love the info it gave on workouts. Now, it keeps freezing up on me and doesn’t show all the necessary things like working out and having a hard time clicking on how much water I’ve drank to give an accurate reading. I’m almost there and I don’t want to give up this app because it freezes up.

@_dexterlawrence ,

Adding and subtracting Meals

Diets have become more complex now, where as just 3 meals a day and a snack are not enough to be able to track certain things properly.



As an example, I eat 2-3 snacks a day and eat 3-4 meals a day depending on my workout days and what not. There is not an option to be able to add more meals and snack to a daily, so this can be difficult when trying to track dietary intake.


There should be an option o add meals and snacks drop downs as well as an organization feature to have the order represented. ie. Meal 1 snack 1 meal 2.......or meal 1 meal 2 snack 1........

Developer Response ,

Many thanks for sharing your thoughts on our app! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

Yevlisakire ,

Horrible Update

I tried to find a way to contact Lifesum before posting this review, but it’s apparently impossible so I’ll post here in the hopes that the creators will see. I’ve been paying for premium for probably 6 months and have never had any issues with it. My phone automatically updated Lifesum yesterday and now the app keeps crashing, it won’t let me update meals I’ve created, and it won’t let me delete meals. Some meals I’ve created are showing no ingredients at all, and some won’t let me add additional ingredients. If this isn’t fixed, I have no reason to keep using the app, let alone pay for premium. I hope this is resolved soon.

Developer Response ,

You can either contact us at contact@lifesum.com (we state that in the version history in the App Store) or directly in your app under Settings/Support.



We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

upset customer 1111 ,

Great app

I wish I would have found this app before getting another one. I feel like I have energy though the day and am able to keep up with my diet without feeling like I’m dead during the day. Excellent start. The only thing that is a down fall (which is my personal preference) the snack section is what I eat pre workout to avoid low blood sugar. But doesn’t show up until I have put my dinner section in. Other than that I’m happy with everything.

Developer Response ,

Many thanks for your 5 star rating! We are very happy to hear that Lifesum has contributed to your healthier lifestyle! Regarding the issue you mention about the Snack category, could you please send some details through https://lifesum.com/deep/settings?page=support (which plan you are following, personal references, goal/calorie allowance etc) so we can look into it for you? Thank you in advance!

Pra529 ,

Love this app!

I was looking for an app to help me with a strict Keto diet. Before finding this app I thought I was doing the diet correctly. However, after I found this app I realized I was eating too many carbs. I have never gone into ketosis and after only three days on this diet I went into ketosis and had lost 10 pounds!! I’m not sure I can ever do without this app again! I had tried some others but this one has so many options on premium and is definitely worth the money😀

Developer Response ,

We are very happy to hear that you are satisfied with Lifesum, and that we can support you with your health goals! Thank you so much for sharing your review, we really appreciate it! :)

IAmEmber ,

First Time User

Hi Lifesum, I was referred to you from Nike Training Club! I love all the colorful images/illustrations and how seamless your app is (from my 1st day experiencing it). Is it possible to make a meal plan for “carb cycling”? As a personal trainer, I’ve come into contact with a lot of body competitors and experienced coaches who stay carb cycling but I don’t think I understand it well enough to apply it to my own eating. Or is it perhaps already part of some of your plans and just not highlighted in the descriptions of the plans?

Developer Response ,

Hi there, thank you so much for your feedback! Unfortunately we are not offering such a feature or meal plan at this moment, however we will make sure to forward your feedback to our developers! Thank you!

Gabriellapooch ,

Please change it back

I used to be able to look up items by searching restaurant, brand name when I didn’t have a barcode to scan- and now everything is so general, how do I know I’m logging the correct thing if I don’t have the specific labels or brands. Example: I had an egg white grill sandwich from chic fil a this morning. I know this sandwich is 290 calories listed from the restaurant. I went to log it and multiple egg white grill food variations popped up all with very different calorie amounts and none that identified as chic fil or for 290 Cals. So I opted for the egg white grill that said 240 and I guess I’ll adjust the serving to 1.21 to make it the equivalent of 290. I hope it’s the correct macros because idk if it’s even the right food

Developer Response ,

Hi there, thank you so much for your feedback. We have not made any changes in this area of the app lately, you should still be able to do this, however please note that these might be user added. If you know the calories yourself, you can easily add it to quick calories in the app. Simply go to Diary > tap on the "+" on the meal you wish to add to e.g breakfast >then tap on the three dots in the top right corner > Add calories = here you can add the calories and name the meal you had. If you need any further assistance please let us know at contact@lifesum.com. Thank you!

Susie Q 501 ,

Just okay

I should have read reviews ahead of time; I agree with all that say the meal plans are not helpful. While there’s a couple of good ideas, there’s only 4 to choose from for each meal; hardly worth paying for a premium membership. Also, I use the suggested meal and the nutritional tracker STILL tells me I’m off track, whether it be too high in carbs or protein. So, again, another user noted you can never please that tracker and I feel like that can be ultimately sabotage a users mental health. I don’t know how this app got rated best overall in the article I read, I definitely won’t be renewing:-(

Developer Response ,

We are very sorry to hear this but thank you for your feedback. It is important to us and we have sent it through to the team in charge for their knowledge!


Please also feel free to email us more details regarding the issue with the nutritional tracker so that we can investigate further. Please then include phone model, OS version, Lifesum version and a screen shot. Thank you!

KirstiLouise ,

Best free food tracking app

A full free app, with lots of perks for the subscription option. I’m using only the free version, which allows you to calculate the calories you should be in taking based on your goal and current weight. Afterward, you plug in what you’re eating so it can track your actual calories eaten. It also used your phone or Apple Watch to adjust for physical activity.


There’s also a barcode scan for when you can’t find the exact product you’re looking for in the search bar.


I was getting a little annoyed because it was prompting me to weigh myself every single day, but turns out that’s also an adjustable setting!


I’ve downloaded and deleted a bunch of different “free” macro calculator apps that turned out to either not be free, or be useless for what I need. This one will be sticking around. 👍👍

Developer Response ,

We are very happy to hear that you are satisfied with Lifesum - many thanks for your review and good luck with your goal!

lunabelle&tixie ,

You are money greedy pieces of crap

People aren’t made of money, everyone is low on money and I’d rather have something that doesn’t even work than pay you people that are trying to steal our money. I’m under 18 and my mom is obviously not going to pay for this crap, I don’t even get an allowance. I was hoping this would actually work but no, I just wanted to try a few of the things it suggested, but you just want money you greedy pigs. You have the IQ of chewed gum, and you look like a sewer rat that is slowly dying because it couldn’t find food and no one ever cared about it enough even to give it just a scrap of food. Everyone hates you. Edit: I can’t even pick a meal plan because you just want money.

Developer Response ,

Thank you very much for your feedback! We are very sorry to read that you feel that way.



Please note: the app as you download it with all basic features for tracking food, water, exercise and part of the body measurements is free of charge. These features are already giving you everything you need in order to kickstart a healthier life.


And yes, if you would like to use the advanced features you need to upgrade to Premium > www.lifesum.com/premium

But again - the free version already provides all basic tools you will need in order to get going with your health journey.


If you would like to test Premium for free, please do not hesitate to contact support via contact@lifesum.com and we are happy to upgrade you with a trial.


All the best to you in these difficult times.

TheBilge Rat ,

LOVE IT

This is by far the easiest way I’ve found to track my calories, of course it’s not perfect but it’s close enough to where you get a pretty good idea where you’re at. I also love how you can make your own recipes so you can’t track exactly what you made a lot more accurate then if you were to just choose the closest thing to it. Only complaint right now is the snack section is bugged right now where once I log something it says I’m 1,000 calories left or I’m 1 Calorie over but that’s not a big deal imo, just weird

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

thevanvannnnn ,

Tracker is great, meal plan feature needs WORK.

The app itself is beautiful and easy to save meals you eat often. They have an easy water tracker, and they track your progress for you over long periods of time. I didn’t pay for the subscription, but so far they don’t push too hard for it with pop-up or any of those annoying things like most other apps will do.

THIS needs to change, though! I took the test for a meal plan and selected vegan & high protein, which then gave me NO vegan meals. One had beef, all had egg or dairy. I’m super disappointed in this. Apparently, if I had selected one anyways, it would have prompted me to pay for premium. LOL NO THANKS.

Developer Response ,

Thank you for your feedback and our apologies for this error! Can you please send us some screenshots showing your Food Preferences and the recipes you receive so we can further investigate? Thanks in advance and apologies for the inconvenience!

heidiburnstoast ,

Not that helpful

While the app looks great and has a wide variety of recipes, it is essentially just another tracker app. I think the claim that it can help you plan meals is pretty misleading. It is true that you can collect recipes into favorites, but (unless Im using the app wrong) there is no way to create meals for the week and to generate shopping lists from there. You have to go into each recipe to find out what ingredients to use. I can find the same recipes by searching keto sites and I can track my fitness through my fitness watch. I signed up for three months but unless it suddenly becomes a helpful meal planner I wont be renewing. Considering asking for a refund.

Developer Response ,

We are very sorry to hear that you are not satisfied!


Currently we support meal plan and shopping list in the 3 weeks weight loss plan.

chelscourtney ,

Super convenient, but...

I really like the way this app looks and functions. So far it has really helped with staying on track. I have noticed that a lot of the nutrition facts on the scanned barcodes or search option for foods are inaccurate, so you really have to pay attention to what you are entering. Otherwise your macros will be way off, and it kind of takes the simplicity out of having an app to log your food/calories. Other than that it is a great app!!

Developer Response ,

Thanks for your review! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

Kayla425 ,

Love it!

I’m a terrible cook, never have any idea what I want to eat and end up making the same things all the time. I’ve also ended up putting on weight because my job is so sedentary and there’s always snacks. I love being able to search for recipes, having pre planned meals that I can switch up and the pre made grocery list is possibly my favorite thing. It’s not too expensive and I think for someone like me who hates meal planning, it’s quite possibly the best thing.

Developer Response ,

Thank you very much for your review! We are very happy to hear that Lifesum has contributed with your healthier lifestyle! :)

PWill35 ,

Restaurant Options

Great app! Has Keto! Now all they need to do is not just add restaurantwith full menus, the menus should have OPTIONS to remove items from from the food and we will be all good. If I go to Fatburger and get a Skinny Burger Large, I should be able to say what I had on my burger or be able to build it to how I ordered it. That is the only thing that Myfitnesspal has over this app imo. They may not have it as specific as what I wrote, but at least they have a single chicken leg option when I order chicken. Increase your food database. PLEASE!!!

Developer Response ,

Thank you very much for your review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

Jordanjordan10 ,

Beautiful app, almost as functional as Lose It

I’ve been a Lose It user for years, and I’ve never found an app that came close to its excellent logging functionality. I’m happy to report that LifeSum is close. There are still some issues with accuracy, but in general it has most foods that I want to track, and the barcode scanner works like a charm. I’d appreciate a clearer representation of the serving size...I still find this app to be confusing in that regard, but overall is beautiful and good enough to replace my previous go-to app.

Developer Response ,

Thank you very much for your positive review! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd

odecker28 ,

Lifechanging

So I will start out by saying, I did not mean to get the premium account for this app. BUT I am so grateful that I did (everything happens for a reason)!! This app is SO easy to use! They have recipes that are actually AMAZING! and easy to make (not with a million weird ingredients that you’ve never heard of lol) and it has this “smart camera” which you take a photo of your meal and it figures out the amount of calories, cholesterols, sugars, and so on!! GREAT FOR EATING OUT!! And I have lost 3 pounds and this is the first week!

Developer Response ,

Thank you for your awesome review and positive feedback, we are super happy to hear that you are satisfied and enjoying our app! Good luck with reaching your goal!

SFScotty ,

Like but...

I like this app a lot. It’s easy to use and is well organized but: the nutritional information is wildly inaccurate.


Examples:

3 tablespoons of 2% Kroger milk for my coffee was 3,256 calories!


Whole Foods frozen berry medley from the barcode said that one serving was 1 cup (4.9 oz) and had the wrong calories vs what’s on the package label


All of that adds extra work for me and inaccurate information. I’m willing to stick with it for a while but not if I need to fight the app at every meal.


UPDATE

So the developer left a message and you can probably see on my review some convoluted process for downloading the new version. I tried to download that version but it didn’t work. No idea how to do it. I doubt it would fix their ridiculous database anyway.


Secondly, I just wanted to add the calorie count for 15 pistachios. Sounds easy right? Shouldn’t there be a choice for one pistachio? Instead everything listed is crazy different. There’s something for one cup that is 1.9 ounces and 15 cal. There’s something for one cup that is 649 cal. So I have no idea what my actual calorie count is.

Developer Response ,

We have just launched a new version in the App Store that should fix your issue.


Please proceed as follows:


1) download version 9.1.0

2) log out and in again

3) force close the app and restart the app

4) track a new food item


These steps will trigger the data being synced to the app correctly.


If you still should have any problem, please come back to support with details at contact@lifesum.com


We deeply apologise for all the trouble and the waiting time!


The team is doing its utmost to completely solve this as soon as possible.

sarahkellyphoto ,

Nice app design, but frustrating calculations

I paid for the premium membership so that I could enable the Ketogenic plan. When you enable that plan and try to use Net Carbs (super important for Keto) the app calculates it incorrectly. Unfortunately that’s not something you can see until after you enable the paid version.


Net carbs is supposed to be Total Carbs - Fiber but the net carbs value they show is all over the place so it’s not even a consistent calculation error you could adjust for. When you’re looking at the overview and see the bad emojis it’s frustrating to figure out whether the food you ate is actually bad or not.


The app is designed really nicely overall, but these are simple calculations that should not be so difficult to fix. According to several posts/comments online this has been an issue for a long time and they have not fixed it in over a year.


I would not have enabled a subscription if I had known about this issue.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

ketokarma87 ,

Pretty good app!

I really do love this app and the premium is actually very inexpensive for the options you get I’ve tried many different apps for the keto diet and this one is one of the better ones it has helped me reach my goals for sure! The only thing I don’t like about the app is that you cannot add in your own recipes as you can on other apps. Other than that this one is probably the closest to five stars that you’re going to get when it comes to diet apps!

Developer Response ,

Thank you very much for your 5 star rating and positive feedback! The only way to add your own recipes is by creating them manually under Me > Favorites. Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd

lizabethescoto ,

i like it for the most part :)

i have downloaded many different calorie tracking apps. i have been trying to lose weight & tracking really helps put what i eat into perspective. did you know 5 ritz crackers are like 100 calories? that’s crazy for how tiny they are — and i would eat like the whole sleeve!!!



i really love the layout of the app, the ability to track my water & input my calorie goals. the only thing i dislike is some of the calories are incorrect for some foods. sometimes it’s off by 1 calorie, sometimes 5. it’s not the end of the world but it’s a little annoying because i will have to adjust the serving size to something like 1.009 :/

but overall the app is a great download! they offer a premium option that would be great for those that want to get into the specifics however the basic version of this app is great for beginners like myself

Developer Response ,

Thank you for sharing your feedback, happy to hear you enjoy the app! Regarding the calories, it is a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors! Thank you for your understanding!


Puppy Love xo ,

Nice app but...

I gave 3 stars because of the obvious amount of work that went into developing this app. It looks like a great app. Two things. More than half of the recipes I was able to view have a startling high percentage of fat—45-56%. It’s just my opinion but there shouldn’t be any recipe, let alone many recipes, on a health app or site that is that high in fat. Any kind of fat. Second is sugar, fiber, sodium and saturated fat are locked in the free version, items that are free in other food trackers. I’m all about paying developers. They deserve it. But I was surprised to see that. Otherwise I like the motivational portions and health tests.

Developer Response ,

Thank you very much for your feedback! That is appreciated!


Concerning the recipes: the recipes you describe are very likely part of the keto diets where the focus is on high fat and low carb. But there are also recipes available for all the other plans we provide in the app.

Katie2017 ,

Nice UI, but lack of food options to input. More time-consuming than it needs to be.

Really nice user interface, I love the option to track water, vegetables and fruit. I also really like all the smiley faces to let me know how healthy or not my meal was. However, My Fitness Pal has a much better list of food options to choose from, probably because it has been around for so much longer. It would be a better app if the developers could pre-load more nutritious information from brands and restaurants without relying on users to have to input it. Really takes away from he ease of using the app and makes me want to go back to MFP.

Developer Response ,

Thank you very much for your review.


Could you please contact us with more information about what you are trying to find in what language and what is mainly missing? We would appreciate that feedback a lot.

Haleykinsey ,

Better than MFP but...

I only did a quick look around the app and really loved the design and usability of it! I love the taking a picture of your food function and having the app act as a food coach in a way. Compared to my fitness pal I already knew I would use this app more and I would actually enjoy it too... but, I wish in your diet plans there was a whole food plant base or a vegan option. I know the app seems to cater to the keto diet but would be nice to have an option and would have definitely gotten me more on board.

Developer Response ,

Many thanks for your positive review! We will forward your feedback to the team in charge. Good luck with reaching your goal!

Cheddarmuff ,

Pay before seeing any functionality, I think not!!

Seriously, there are hundreds of apps out there and I am not looking for recipes or details but I would like to see if there is a Whole30 or an Atkins or whatever type of recipe assortment BEFORE I sign up for a plan and give you a credit card. I have no problem paying for a subscription but I would like to see what I am paying for before I buy. I don’t buy a TV, car, music subscription without understanding what I am getting. With all the other apps out there, web sites and the like I am not throwing away money just to confirm it was a waste or not.


Devs you seriously need to rethink your strategy because the app is DOA in its current form.

Developer Response ,

Thank you for your feedback! Please, send us your registered email address at contact@lifesum.com so we can help you out with a free trial!

Norskeb ,

Great app... but could be better

Ive never written a review on an app before. But this app is so amazing.... but i feel its missing some key control options that could make it absolutely perfect. And i hope the developers read this.

Pros:

-The Layout and Graphics

-The ratings for how youre eating

-the ease of use

-recipe making

-body measurements


However, i wish there was an option to move around your meals. Either remove certain meals and i wish there was an option to fine tune your macros PER meal. I dont like what my macros are set at per meal but theres nothing i can do about it and part of it doesnt help bc i feel like i can never hit my macros per meal bc its just simply too much and i dont eat that many calories, protein, etc per meal.

Its a great app. And i also hope at some point it can be compatible with Fitbit. I miss having my calories shown since i switched from MyFitnessPal

Developer Response ,

Thank you very much for your feedback! We will forward it to the responsible team for their knowledge.

19shiba05 ,

Awesome!

I’m very impressed with this app! I home cook all of our food and with other apps I’ve typing in what I’ve eaten and most of the time it didn’t have what I was looking for. This one has found everything just about every time. The down side is that a good share of the neat things on it are locked unless you buy premium...and it has a lot of adds that try to get you to buy premium too. But you still can do a lot without buying that.

Developer Response ,

Many thanks for your positive review! We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 85 employees. Thanks for your understanding! Feel free to send us your registered email through https://lifesum.com/deep/settings?page=support for a free trial!

dgor82 ,

My only complaints

3 bugs:

1) The app keeps forgetting that I set the measurement system from Imperial to European.

2) It also seems to forget my water intake tracking, just minutes after the fact.

3) In the graph that shows the history of my weights (imported from Apple health) there is no distinction of the year of measurement. A historic weight from July 22, 2013 looks as though it actually is from July 22, 2019!! This is very misleading.

Please fix these bugs. Otherwise, lovely app, works as expected! Special thanks to implementing Apple ID and dark mode so fast.

Developer Response ,

Thank you for rating us and sorry to hear that you're encountering these issues! Regarding #2, we are aware and working on a solution - thank you for your patience! Can you send us more details and screenshots showing #1 and #3 through contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!

jspear ,

Not that great

Some things don’t quite seem to be adding up percentages don’t match with what the numbers are saying like some how my % of protein for the day is 37% and carbs are 35% yet I’m eating way more carbs than protein gram for gram. Some how in the meal summary it’s showing that I’m under my goals by more than my daily goal over all such as saying under 50g of protein this meal and adding up all the “under goal” numbers and it’s way more than my daily goal over all. Numbers don’t add up which doesn’t create a accurate count of macros in turn making it more difficult to reach your goals.

Developer Response ,

We deeply apologize for the issue you are experiencing. Please contact us with details, step description and screenshots directly through the app under Settings/Support > click on the contact option in one of the FAQ articles - so we can start investigating your issue. Thank you!

polarbear0508 ,

Could be really good

I’ve been using Lifesum on and off for about a year. I love the interface but hate the Fitbit syncing. Mostly because it doesn’t sync. I sync my Fitbit daily and even after trying to manually sync in lifesum it won’t update my workouts until 2-3 days later. Highly frustrating.

The food database is all over the place too. A lot of food items have weird serving sizes or in accurate calories listed which is irritating but not a deal breaker since I cook at home most of the time I can just tweak the serving size until the calories are correct.

Developer Response ,

Thanks for your review! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. We are sorry to hear that you are also having issues with connecting to Fitbit! Can you reach out to contact@lifesum.com with more details and some screenshots showing the problem so we can further assist you? Thanks in advance and apologies for the inconvenience!

TiredofErrorMessages ,

Beautiful Interface Awful Frustrating Inaccuracy

I downloaded this and another food tracking app. Both offer free and premium subscriptions. I was drawn to using Lifesum because the user interface is both attractive/fun and logging seemed easy and intuitive. Unfortunately, that’s as much as Lifesum has going for it. Even when scanning my food via barcode the calories, serving sizes, and other specific nutrition info is BLATANTLY WRONG. I logged the same food on the other app the same way by scanning barcodes and everything came in correct. I definitely won’t be getting a premium subscription with Lifesum when it’s free service can’t even log food accurately. Don’t waste your time or money.

Developer Response ,

Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

curtailed2 ,

Total waste of money

I paid for premium in order to get access to the so called “diet plans.” What a waste of money. There are no actual meal plans associated with the selected diet plan, just a very brief explanation of what you should and shouldn’t eat. However, you can browse through the limited list of recipes that they have to build your own meal plans. That is tedious though because not all of the recommended recipes are appropriate for your selected diet plan. There is also a feature where you can select diet preferences and allergies. That doesn’t seem to inform any of the recommendations either as most of my recommended meals contained dairy of which I’m allergic to. This app was a total waste of time and money.

Developer Response ,

We are very sorry to hear that you are not satisfied with this part of the Premium package. In case you prefer a refund, please contact us directly.

mrscampy08 ,

Encouraging!

I have tried a couple different calorie counting apps but one thing that stands out about this one and not the others is their approach. This app encourages you to get healthy. If you make a good choice it tell you “good job”. If you make a not so good choice it says “that’s ok. There’s always tomorrow “. Most apps in this genre don’t do this and in fact what you do is usually not enough. Trying to change eating habits is anything but fun and it’s nice to have that extra pat on the back.

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

NicoleFriend ,

Net Carbs Doesn’t Work...

I love this app and have used it for almost two years, but I hate that there isn’t a way to contact the team except through a review. I’ve been try to calculate my macros for my vegan & ketogenic lifestyle with LifeSum Premium, but have had an extremely difficult time. The app will tell you your net carbs, but only uses total carbs in all of its calculations. This, it tells me I’m way ahead in carbs and that I’m consuming 15-20% of my diet in carbs, when in reality it’s more like 3-4%. Please fix this, or I’ll have to put my money elsewhere!!!!

Developer Response ,

Thank you for rating our app! Please, feel free to send us an email at contact@lifesum.com so we can further assist you with this. Thanks in advance!

Tinydelta ,

Almost the perfect weight loss app

Everything about this app is great except for a couple of things. 1. When I ate something that was not in line with a keto diet, the app did not warn me that that food wasn’t in my diet. I had hoped this app would help me control my cravings. 2. I cannot figure out how to do a shopping list that is pictured in the app preview. This is important as I cannot remember all the ingredients to the recipes when at the grocery store. Fix these issues and I’ll gladly give you the 2 lost stars. Overall it’s not bad for the price especially during the 30% off sub special.

Developer Response ,

Thank you for your feedback! You can check the item you are about to consume by tracking it before hand and receiving feedback on whether or not it's good for your diet plan. Also, shopping lists are available when one of the meal plans are activated: https://bit.ly/2QrOLyM. Good luck with your goal!

RetiredMN ,

Carbs set at 50%on free version

Love this app. It is easy and helps you stay focused. Many items already loaded. Some calorie errors but you can correct them. One thing to watch is the free version is set at 50% carb level which is high. 40% is more the recommended but I just do the math and adjust. There are may adjustments if you purchase the monthly plan, wish it was a purchase and not a subscription. Recommended! My husband started using it also. Enjoy! 😊

Developer Response ,

Thank you for reaching out to us.



USDA are recommending a macronutrient distribution of 45-60 E% carbohydrates, so our recommendation of 50 E% on the Standard diet are in line with their recommendation

VzLa-_-Sw4G ,

Pretty, but Needs work

First, I’m willing to change my review if these issues are fixed.


Coming from my fitnessPal, here are some features I struggled with:


• MEALS: navigating the My Meals section is a hassle. Cannot edit a “meal” while adding it to the breakfast/Lunch/dinner.

Let’s say I want to add another food to my meal, I have to get out of Lunch, go to Profile, search my Meals, find the meal, edit it, and then go back to Lunch and add it.

Waste of time.


• SERVING SIZE: the serving size does NOT include what the package says (MyFitnessPal does).

Ex: Protein Shake is 30g for 2 scoops.

Lifesum shows 1.1oz.. It doesn't matter if the conversion is 1.1oz, show what the label says!

MyFitnessPal shows 30g for 2 scoops. Like it should.


• NO WEB APP: strictly an app makes it inconvenient for students or office workers. I find it easier to log my meals from a computer rather than my phone. Please give us a web version.


I’m pretty sure all of those things can be fixed, so when they do, I can easily bump to a 4-5 depending how much they get done.

Developer Response ,

Thank you very much for sharing your feedback, we much appreciate it and have forwarded it to the team in charge for their knowledge!


Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.


Thanks again for your feedback!

JolyG3 ,

Enjoy the interface

This has been a very easy to use app and I’ve enjoyed tracking calories and meals. You have to buy premium to access the different eating/diet/fasting plans other than calorie tracking — I was disappointed in that at first, as that's what I had wanted, use BUT I’m giving 4 stars still because the daily tracking has been very simple, water count is part of free plan, you can easily see where you’re at and it adds exercise from my phone health app automatically. 👍🏻👍🏻

Developer Response ,

Thank you so much for your feedback, we are happy to hear you like the app! Behind Lifesum stands a team with more than 80 employees and these running costs have to be covered. Currently the subscription model including Premium features is the best we can provide. Please email us at contact@lifesum.com for a free trial if you would wish to test out all of our premium features. Thank you!

Steve Colenzo ,

Barcode scanner and search functions - significantly lacking

This app is extremely sub par when it comes to searching for food and scanning barcodes on food items.


When searching for food items there are NUMEROUS results returned for the same foods. I completely understand that different brands, weights, and sizes dictate the macro details of a particular food but there is absolutely no baseline or consistency in various brands or categories of food. Example: If I search White American Cheese, the macro nutrient results returned are drastically different from one another in the same serving measurement.


The barcode scanner is extremely broken. Most always the results that are returned from a scan are not consistent with the nutrition information on the actual food item.


These two functions as outlined above are the most important parts of calculating the macro nutrient profile of a food item. There are competitor applications out there that are putting extreme care into these important details.


I’m disappointed I paid for the annual subscription, smh.

Developer Response ,

Thank you very much for your feedback!


We understand that there is room fr improvement when it comes to the food database. The plan is to put a lot of focus on that area during 2021. We hope that we soon can give you a far better experience!

Iluvrocket ,

Very helpful save some bumps

Certainly above average but not perfect. It’s very convenient in keeping track of your calorie count and finding the best foods for you. I love the option to scan barcodes. I like how the app adjusts your allotted daily calories according to your current weight and how many calories you burn.


However, some of the recipes provided have a bad rating for the diet I’m on (keto), even though they’re listed for my keto diet.


Also, some items I’ve scanned have been listed as both “high in sodium” and “low in sodium.”

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

acrofoodie ,

Poor nutritional database and customer service

I signed up the annual subscription with the option two cancel within two weeks for a refund. I liked the various options for different kinds of diets and recipe ideas.


However, when I started to see that the database of ingredients and prepared foods was not very extensive and make data entry a pain, I wrote Lifesum asking for the promised refund within the two week time period and was told that because I purchased through the App Store that I would have to get a refund feom apple. And apple said the purchase was ineligible for a refund. After multiple attempts with customer service, I now have an annual subscription to a service I won’t use.

Developer Response ,

Thank you very much for your feedback!


We are very sorry that you are not satisfied. We are aware of some issues with the food database and will be solving these as soon as possible.


In regards to your refund:


As stated in our terms https://lifesum.com/policy/#refunds any purchase processed through Apple can only be refunded by Apple themselves (we do not have access to the payment data) and only within 14 days.

twfoster ,

Grams please for recipes, otherwise good stuff

Updated: Thanks for the response—feature request submitted, and I’ll update stars to 5 when the feature appears, or I’ll have to go back to Chronometer, which has more functionality but doesn’t do as good a job of showing data. Also, how about water entry on the Apple Watch? Thanks!


This is a great program, but I can’t give it 5 stars till I can enter a recipe and then be able to enter a portion in grams. If you cook at home, you’ll need this, and the missing functionality makes this otherwise really good program not great.

Developer Response ,

Thank you for your review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

BarcMinHolly3 ,

Life sum is great.

I personally think this app is good because it makes plans for you that are nice and easy and for the water you can keep track on your fats, protein and carbs. Also this is good so you can see how many steps you have made if you think you are lazy you will be impressed on how many steps you have made. I recommend this app for people who want to be healthy or just for people to know if they are good or bad so you can go see a doctor if you are bad.

Developer Response ,

We are very happy to hear that you enjoy using Lifesum and thank you for your positive review!

Xp2020 ,

Could be better

I loved using the free version enough to purchase it. Only then is when I realized that you can’t customize anything. I like the layout more than fitness pal and it’s all together a beautiful app, but for almost $50, you should be able you customize as much as you’d like. There’s a limit to how many new measurements you can add, you can’t adjust your macros, you can’t adjust your water, and there’s only a hand full of plans. If the app had the option to do all those things it would be the best tracking app out there I’d say. But it doesn’t and I don’t recommend spending your money on it. The paid version is just like the free version. You aren’t missing much.

Developer Response ,

We are sorry to hear that our Premium version didn't meet your expectations and we thank you for your feedback!

Paris51690 ,

Less is more...

I love the simplicity of the app, and upgraded to premium for 3 months.


However, all of the meal plans are very over the top. I’d like to make a simple normal breakfast that doesn’t require an ingredient i’m sure will cost me an arm and a leg and/or take up time. Turkey breadsticks with Quark (idk what that is) doesn’t sound like a simple wake up and still have crust in your eyes type of breakfast. All the meals seem great for super super health conscious social media foodies that blog about every drop they consume, but, I’d love to see more classic “bacon and eggs” type of foods.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

ashuttles ,

Never even was able to use the app

WELL, I would love to write a review of the actual app if I could. BUT, I couldn’t even get logged in to the app because I never got past the general information page, where they ask for age, height, current weight and goal weight. It kept telling me the “Too low BMI” when I put in my goal weight - even if I put the weight as 1 pound less than my current weight. Or if I put my current weight as 50 lbs heavier than I was. I tried several different weight combinations with no prevail to get past this page. I tried looking up this problem online and found no answer. Therefore, this app went straight to delete and I guess I’ll try another one!

Developer Response ,

We apologize for the issue you are experiencing.


Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. It is very important to get that data so the developers can have a look at this.

EasyProblemToFix ,

Missing piece:

This app is amazing, whether you want to gain weight or lose it via your diet.

In addition I would like to see to the app is a way to split a meal. For example, in the morning I make a smoothie that is about 1000 cal. However I never eat it all in the morning, I drink half in the morning and then half in the afternoon.

I need a way in the app to be able to split my smoothies so that I can measure all of its details but then split it in half between breakfast and lunch or snack.

Developer Response ,

Thank you very much for your positive review! You can create your smoothie as a meal in your Favorites https://lifesum.helpshift.com/hc/en/3-lifesum/faq/497-favorites---what-is-it-and-how-does-it-work---ios/ and then track half for breakfast and half for another meal. Feel free to contact our support team directly at https://lifesum.com/deep/settings?page=support and a support agent would be happy to offer you more guidance, if needed!

tangointx ,

Great app!

Beautiful to look at and add things. I just started to get into tracking my food and tried a couple before this one won me over. It’s so sleek and nice to use. I do wish there was an option where the app could get used to your eating habits and you can add your foods for a couple of weeks before commenting on how much healthier you could be. Also instead of just saying less carbs or fat suggest recipes you could have made. And one little gripe I wish there was an option for a 32oz water bottle

Developer Response ,

Thank you very much for your valuable feedback, we much appreciate it and have forwarded it to the team in charge. Please also feel free to leave suggestions on improvement on our UserVoice: https://lifesum.uservoice.com. Thank you!

Mrheab ,

Pretty good

It’s a pretty good app all together. It has pretty diverse meal options to track and it has a water counter. It has lots of different diets if you’re willing to pay the extra money.


The one thing that I wish was different about the app was the variety of the exercises to record. For the most part that area is also very diverse. However, they don’t have marching as an exercise. Which, if you’ve marched before you know it’s a huge core workout. If this could get added, I’d definitely rate it five stars!

Developer Response ,

Thank you so much for your feedback! We will make sure to send it to the team in charge! Please feel free to email us at contact@lifesum.com if you would like to test out all our premium features with a free trial!

Badxfox ,

Option to add your own recipes

I actually really don’t like the fact that I can’t seem to find (or easily find if it’s there) a way to add in my own recipes. I like to plan ahead my meals and add them into my food diary the night before. I’m not going to have the option to take a picture of it to see if it can figure out what I’m eating. It’s also a bit lacking in recipes in general in the data base, when I do a search.


It’s pretty. It’s kind of basic, but not in the bad way; but unfortunately, for me, MFP is just easier in terms of adding recipes I actually use.

Developer Response ,

Thank you for taking the time to share your thoughts on our app! You can create your own recipes under Me > Favorites. Find out more here: http://bit.ly/2n1KDcK. Good luck with your goal!

crossglowshow ,

The app keeps saying I’m too young

I have heard many great things about the app, but I tried to set up an account and the first question they ask is what’s your weight and what’s your goal weight. After I finished typing in my information the keyboard popped up again. So I clicked next and a thing popped up saying I was too young for the app. When I clicked the next button on the bottom of the screen the questions about my weight were still on the screen. So I filled everything out and put my age in and it still said I was too young for the app. I tried deleting the app and re-downloading it, but it still didn’t work. I really hope this gets fixed soon.

Developer Response ,

Thank you for your review! Can you please send your details and issues directly at contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

Alskdjfhg98765 ,

Pretty great, room to improve

This app is excellent, except I've been cooking my own homemade meals lately, so I can't really track my eating habits with this. It would be great if there was a way to have a recipe book and be able to add each ingredient you have in each recipe. Then you could add any of your recipes with the information already set aside for you so you can add a portion of homemade meals to your daily diet. I know there is a way to do this kind of, but you have to insert each ingredient one by one each time you eat it.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

krager93 ,

I love this app BUT

All of a sudden, my burned calories portion of the daily overview just stopped working after updating the app. No steps are counted either ☹️ I love this app and have the premium subscription. I love all the things you get with it, but it’s really annoying to have the burned calories feature completely stop working. I’ve tried every option to fix it - deactivated my iPhone and Apple Watch connection, restarted my phone, and even redownloaded the app. Still no luck and haven’t heard back from supper yet 😕

Developer Response ,

Thanks for your review and apologies for the issue you are having! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can investigate? Thanks in advance!

Jackie3o3 ,

Great App but needs improvements

I like how I am able to track everything on this app compared to others. It’s great that you can measure your overall fitness and choose a food plan to follow based off your health. But the food recipes in my opinion are lacking. I find them to be a little too much with ingredients. I’ve seen people lose weight just by eating simpler meals than what they offer. I’d appreciate it if they could dumb down the meals for beginners that are starting out that way they have a chance.

Developer Response ,

Thank you very much for your feedback! We will make sure that it reaches the responsible team.

Lovalamp ,

I have a suggestion that I believe would help many

I enjoy this app, it’s very wonderful and easy to navigate. My suggestion is to add a body type feature to help men and women cater to their body type. I’m speaking of the categories of Ectomorph, Mesomorph, and Endomorph. I’d love for the daily caloric intake to be shaped around certain people’s body types. It would help people to target their dietary preferences. Thank you for reading and hopefully this feature will be added in the future as I believe it would be helpful to me and many other people!

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Joshman15906 ,

Helps me stay on track

I was using my fitness pal app for a while cuz my doctor recommended it i got a Apple Watch and tried syncing it to my fitness pal it would add my calories burned to what I could eat so I thought work out more eat more but with Lifesum they don’t do that your calories burned are not added to ashy you can eat what you can eat it stays the same it also helps me with recording how much water I drink it’s awesome give it a shot you won’t regret it.

Developer Response ,

Thank you so very much for your positive feedback! We are very happy to read that you are satisfied!

RenoQueen ,

Great app except for one thing...

I have been using Lifesum to track my macros and calories and it's played a major role in losing 11 pounds in 5 weeks.



However, the one glitch that drives me crazy is that when I try to update amounts of foods, the app doesn't take the input and keeps applying the original amount. I have to input my amount multiple times. Sometimes I don't notice and realize that the old, inaccurate amounts are still there.


Super frustrating when your doing a 500 calorie fasting mimicking day!

Developer Response ,

Thank you for the feedback! We deeply apologise for the issue! The team has already found the reason for the problem and are working on it. A new version with the solution will be published as soon as possible!

Treadstone Mascal ,

Very good app, but...

The app is very good, but it does not recognise my strength workouts from my Apple Watch as strength training. Instead, it logs it as “Traditional” Strength Training.


Because of that my Life sum points/ratings are lower than actual and I’m getting suggestions to do more strength when I’m actually doing 4-5, 1 hour workouts per week.


This needs to be corrected.


Also, the step counter does not translate to how many foods have been burnt by the steps you have take.


For example, my step goal is 10,000 a day. So the step counter may shows that I have taken 3,000 steps. The step counter then scrolls below saying that 3,000 steps should equate to a certain number of beers, slices of bacon and such (random foods). However, the number of random foods is always 0. So it’s not translating steps to food.


But very good app based on the completion and the satisfaction of the user’s needs

Developer Response ,

Thank you for your positive feedback! We are currently working to implement more features related to the Apple Watch

MissMyOldHulu ,

It’s good, but not GREAT

I enjoy this app. It’s very aesthetically pleasing. I’m not a fan of the recipes. They’re for people have a whole lotta time. I love the scan barcode feature, but I feel it’s necessary to log food because whenever I search for something, it rearely matches up to the nutrition label or I can’t find it at all. Is I scan 99% of things and have to make sure to save it as a favorite in order to find it again. It also doesn’t minus carbs for fiber. But I like that it reminds me to log my weight. I love that it has the smiley faces or the 😑 face of it isn’t in guidelines with my plan.

Developer Response ,

Thank you for you rating! Your feedback is very appreciated. Feel free to send us more details/screenshots regarding the issues you mentioned, through contact@lifesum.com, so we can look into them and further assist you - thanks!

Xhrsx24 ,

Be careful before you subscribe!

I was recommended this app by someone and decided to try it out. I liked the interface and the kinds of tips they had to offer. Hadn’t been on the app longer than a few minutes before they were offering plans. Premium says it was only a few dollars a month for a wide variety of benefits. Thinking it was a month to month plan only to find out they outrightly charge you $50. They also don’t email you to let you know that you subscribed to it except for a receipt from Apple for an amount. Apple won’t process a refund either. $50 isn’t worth the basic features they give you for weight loss. Spend carefully.

Developer Response ,

We appreciate your feedback! The reason we show the monthly cost, is for our users to see the difference in price from subscribing yearly and monthly. A monthly subscription is also available. We show you the total price before you pay. We are sorry if this wasn't clear enough. Please, send us a copy of your transaction receipt through contact@lifesum.com if you wish to be assisted with cancelling - thanks!

isabelhint ,

Love it, but...

I love the interface of this app. It’s really intuitive, thoughtful and aesthetically pleasing, but lacking two major things that other Macro managers come with:


- A way to add or import my own food recipes

- The complete nutrient information for items you’re adding to your “diary” - you must buy the subscription to see exact sugar content / fats


I was tempted to get the premium subscription, but paying 20-45$ for a macro counter feels extreme. I would buy into a subscription to Lifesum if they had an option to include full nutrient information for foods and make an update where you can add your own recipes. This should be about health! Go to Carb Manager if you want more customization and health tracking FOR FREE.


I understand that premium access includes meal ideas, personalized diet recommendations and etc - but not everyone needs all those extra items! Otherwise it feels like you’re just paying for the design of the app. Please update and address these two items!

Developer Response ,

Thank you very much for your feedback.


You can enter and save your own food items, recipes, and meals under ME/FAVORITES in the app: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-recipes-food-items-meals-exercises-under-favorites---ios&p=all

MeagTL13 ,

The 1st app to help with unhealthy patterns

This is the best health/fitness app I’ve come across (and I’ve tried many over the years).

It seems to implement a balanced view of what is healthy based on your preferred eating habits and focuses on nutrition rather than demonizing certain foods or encouraging you to restrict.

It hasn’t triggered my disordered eating tendencies and actually feels uplifting.

If I have a bad day food-wise or gain that week, the app is set up to where I feel encouraged to pick more nutritional foods for dinner or breakfast without needing to “start over again” or abandon it all.

I love the emoji-like rating system for each type of tracked food as well. It helps me identify where I could do better and lets me know which foods I’m consuming are nutritionally beneficial for me.

All around a great app. 10/10 would recommend.

Developer Response ,

Thanks so much for your positive feedback! We appreciate this a lot!

This Might Get Uncomfortable ,

Helpful for tracking my keto diet

Great app! Downloaded it to help me track my keto macros. I love how it easy it is to type in the food I’m eating. The scanner is especially impressive because it recognizes most foods with barcodes. Also love that it syncs to Apple Health. Only downside is how many features are limited to premium and how often that’s advertised (kind of annoying). Since I just got the app I’m not sure I want to pay $30+ for it a year, but if I continue using it a lot then I might upgrade to get more features.

Developer Response ,

Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

Cleo setori ,

Can’t get past the sign up page

I was really excited to get this app because it’s. anew year and i vowed to become healthier overall. I’ve seen it be promoted by all of my favorite youtubers so i thought why not download it. When I finally got it, I tried to create an account, but after I entered my name and hit “Done” the app would give me the loading symbol for about 5 minutes before I gave up. I tried again the next day, but the same thing happened and the app wouldn’t load. This has nothing to do with my wifi because all of my other apps have been working just fine. Please fix this, thank you

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

My business none ya ,

Carb counts/food records

I have been using this app for about a week now. I have found that the carbohydrate counts don’t seem to be accurate. For instance, today my tracker is telling me that after 1 tablespoon of butter in my coffee I still have 50 g of carbohydrates available. Even for the keto medium as this is called that is way too high. Also, as I read a package and get the net carbs they don’t match what you have in your records. They always seem higher. Also, every time I have taken a picture of a UPC it just says this is interesting. I would suggest fine-tuning the keto side of your app.

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

_LMq& ,

Good concept but buggy app

It's very difficult to find and calculate many of the foods, even the ones with recipe suggestions. It's not consistent with measuring, frequently making you select Kcal versus grams, tablespoon, cups, etc.


A few bugs also require hard closing the app such as adding suggested recipes into your tracker. That's a pretty basic feature of the application and should be fixed promptly.


The sync with my iWatch is seamless and the charts/suggestions are kinda helpful (except the smiley faces could really use definitions). Overall the app is just okay in my honest opinion. 3:5 stars

Developer Response ,

Thank you very much for your review and sorry to hear about these issues! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

Jandjakdjak ,

Very happy + results

I downloaded this app Jan 6 when I started my ultimate life style change. I’ve tried many other apps like my fitness pal and 8 fit, and none of them really helped me. This app is the holy grail though. I do pay for the premium, but it’s 100% worth it. This app has so many great resources and it tracks steps now which is awesome. I’ve had the app now about 23 days and I’ve lost 19.1 pounds. If you’re looking for a good app this is the one. You got this!

Developer Response ,

We are very happy to hear that Lifesum is helping you achieve your goal and many thanks for your super nice review!

Robyn Grey ,

Lifesum helps me stay on track

I’ve been using Lifesum for the past two weeks, and find that not only am I drinking more water but I am much more conscious of opportunities to walk and taking better note of when I eat just for the sake of eating. I was taking in a lot more calories than I knew! It’s super helpful to have this simple way of doublechecking myself; makes me think twice about eating that second piece of pizza or that tempting donut at work.

Developer Response ,

We are super excited to hear that Lifesum has helped you improve your lifestyle! Thank you for sharing your positive thoughts on our app!

jo morton ,

Okay app

I’ve been using this app for a few days now, it’s okay.. it does half of what I like but I’m trying to learn around it. I’m frustrated that I can’t edit a meal I have already created and when adding a new food it doesn’t allow me to enter in certain measurements without having to convert it or figuring out another way of documenting which is also super frustrating. I chose a 3 week meal plan but there aren’t a ton of different food options likes other than about 8 which some I don’t eat

Developer Response ,

in the next view you are in the edit mode and can make changes. If you need any further assistance please contact us here https://lifesum.com/deep/settings?page=support



Gabiiiiiiiii36278 ,

Small issue but good overall

Whenever I add a meal from the meal plan to my diary as tracked it takes a little bit for it to show up. I end up having to add something manually for it to update my diary. I’ll have to go back and delete what was manually entered to keep my diary accurate. It can be frustrating to have to do several times a day, it’s just not as seamless as I feel it could be. Overall, the information is great and the layout is nice. If I had to recommend any premium nutrition app, this would be it based on the plethora of information alone.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

ThEbEe01 ,

Very helpful but wish I didn’t have to pay for good features

I love this app, it’s super useful, accurate and has a nice layout. It’s wonderful for anybody who wants to be healthier, and it’s pretty easy to use...BUT I don’t understand why you have to pay for literally all the REALLY GOOD features! I mean, I get that they need to pay for it somehow, but I think that’s a bit excessive. Also, the way they tease you with it. Like “Wanna make healthy choices with a meal plan? HAHAHA that’ll cost you!” I think this app is good, but I’m probably going to download and actually free food tracker and delete this one.

Developer Response ,

Thank you for your review - we have forwarded your feedback to the team in charge! Let us know through contact@lifesum.com if you are interested in a free trial!

Jey12098 ,

Great app so far but...

Great app so far but I tried to upgrade to the premium and it just sits there trying to load for awhile so I have to force close the application. Also, I don’t understand why it shows “monthly” rates for 3-6-12 months but then takes the whole sum out in one transaction - I feel like that’s pointless and you may as well have it make sense and make it into a 3-6-12 mo contract and take out monthly. Otherwise it’s a great calorie tracking tool and I like the smiley faces, it’s a nice little touch of motivation.

Developer Response ,

When you purchase a Premium subscription you can either choose to be charged monthly (1-month subscription) or you can pay in advance (all other subscriptions). Choosing a subscription with a runtime longer than 1 month you will get a discount, just as you get one when you are signing up with, for example, a gym membership.



We communicate the price per month so that you can easily compare the different plans and also the total price before you purchase. We are very sorry if the information about the payment has not been clear enough and we will have to investigate if this is something we need to change.


So if you e.g. choose a 12-month subscription the total sum will be charged in advance.

Marbaduck ,

This app is motivating!

My son uses this app and lost 50 lbs and has kept it off 4 months now! I asked him how and he said Lifesum. I would ask him again and he said “Just check in with Lifesum every day! Make sure you record everything you eat!” He made it sound easy and he reassures me it is once you get going! He helped me chose a plan and I’ve started! The easy to use app has lots of fun features and encouragement along the way. Already love it!!

Developer Response ,

Thanks so much for your review! We are very glad to read that we could help you choose a healthier lifestyle!

Banannnas ,

Beautiful, clean tracker

The app works great for tracking intake and monitoring calories and macro nutrients. Sometimes it's a pain to look up foods, especially if you cook a lot at home, but the "scan the barcode" feature really helps. I wish there were a way to create a food, ie home cooked recipes, by listing all ingredients and quantities, and then choosing a single serving of that total to track for my meal. Would love more variety (and spell checking!) in the recipes, they are really limited and difficult to understand.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

Teagen1212 ,

Overall Great App

Love using this app to track my diet and water intake. One suggestion would be to allow more water setting options. I drink from a 64oz water jug on most days and when I’m not using that one I’m using a 32oz jug. I feel most people are using those two water jugs. It would make it easier allowing one of those as option. With the two options available now, I am not able to calculate my water intake exactly

Developer Response ,

Thank you very much for your positive review and for your feedback! It will be forwarded to the team responsible.

FossilisedFigBoi ,

Fantastic

I simply wanted to make sure I wasn’t eating too much junk and now I can ensure i’m getting enough proteins along with steps and exercise. I’ve actually been eating a bit more (good food) than normal as I realized i’m not eating enough, and I’ve noticed I’ve been loosing fat.

This app is amazingly easy to use, interactive, cute, and I am actually enjoying using it.

The designers and creators and thinkers that make this app possible should be proud, and I thank them.

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to read that you are satisfied with your Lifesum experience.

Mr. Lucas Brice ,

I Didn’t Like It

I had been using MyFitnessPal, and I decided to try this app based on good reviews. LifeSum is less intuitive to use than MyFitnessPal. The biggest problem with this app is that most of the foods I scanned pulled up the wrong nutritional information. Others had a default serving of an entire package of an item, instead of a serving.


Another problem is the app asks your current weight and how much you want to lose. The calories it allowed me per day would have caused me to gain weight. I would eat a normal meal and the app would tell me I wasn’t eating enough calories.


I wanted to like this app, but I’m back to using MFP.

Developer Response ,

Thank you for your feedback. It is indeed a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, but always recommend to track foods that are marked with the Verified by Lifesum tick. Please also feel free to report the errors you encounter in the app. Thank you!

Jules032 ,

Nice design but inaccurate

I downloaded and decided to give this a shot to see how it compares to some of the other food and calorie tracking apps that I use. The first food I tried to enter was totally inaccurate a d there was no way to change it without creating a new food. Accuracy is pretty important if you are counting calories. On the particular item it was over by 40 calories. I wanted to give it a shot but the inaccuracy straight out of the gate made me decide to delete. The design is really appealing. For accuracy I would recommend Cronometer. For simplicity Lose It.

Developer Response ,

We deeply apologise for the experience. We are aware that parts of the database needs improvement and will put a lot of effort into this during the year. We hope that you will give us another chance in the future.

Thicc Pooh ,

Have to pay

As a watcher of the BramFam channel I saw a video where you sponsored them and then saw the app and decided to get it. That video was made a while ago. The app seemed nice at first but today I tried to see the recipes and found out you had to pay for it. I know when people get sponsored they leave out details so you want to get the app but there’s nothing making this app different because you have to pay for EVERYTHING else. It doesn’t really let me put in the exact thing I ate or drank but I really mainly wanted to try some recipes and I can’t now.

Developer Response ,

Thank you for your review and feedback! Please, send us your registered email through contact@lifesum.com for a free Premium trial!

sawy boy ,

Just ok

While there are some features I like about this ap (user-friendly and ability to sync my health ap to it), there is a glitch that has been happening from the moment I downloaded it. I enter my weight and it’ll log it in. After a few days, it automatically goes back to my original weight (and loses the data that I entered). So, it keeps fluctuating and jumping back to original weight even though I’m not entering that info. I mentioned it to the ap company. They said they knew about it and it hasn’t been fixed in 2 months. I would have bought premium if not for that glitch.

Developer Response ,

Thank you for your review! We understand how frustrating this must be, the team in charge is doing its utmost to find a solution for this issue. We hope to see you with us in the future, and please also feel free to email us for a free trial at contact@lifesum.com. Thank you for your patience and understanding.

Pprinces92 ,

Nice app BUT a lot of kcal are wrong.

At first I really loved this app and all the features; but as I began using it more I noticed that when I would scan a barcode it would give me the wrong kcal for all the food. This would not be a problem if there were some way to correct it. There also doesn’t seem to be as many stored food options and restaurants as MyFitnessPal, which requires me to go to google to look up everything I eat on cheat days, which is annoying. I really liked this app but I’ll be going back to MyFitnessPal until kcal are corrected and more restaurants and food items are added.

Developer Response ,

Thank you very much for your valuable feedback, we will make sure it reaches the responsible teams for their knowledge!

MplsWhit ,

Pretty good- could be better for Keto

I really like this app a lot overall. Nice reminders and tips without being too annoying. Food searching pretty easy and plenty preloaded.

Love the breakdowns of the meals if you are on/off track.


Wishes for improvement:

Not sure the carbs tracker for Keto strict is accurate- believe it’s tracking total carbs instead of net carbs. Eg if I follow other Keto recommendations I’m in-range/under carb totals when I eat high fiber veggies, but on app it’s constantly saying “over carbs” for things like almonds and avocados and nut butters. Has been frustrating and I’ve almost switched plans several times bc I don’t trust it (& is constantly telling me I’m off-track” for the day.) :(

Also would be good to have a way to add more recipes or brands- sometimes our ingredients don’t match up to what’s included and have to manually load each ingredient.

Developer Response ,

Thank you very much for your feedback! We will make sure that it will reach the responsible teams.


Good news: we are currently discussing on how to implement net carbs.

Anna (no banana) ,

It’s great, but...

One thing I do not enjoy is all the brand suggestions the app gives me. None of the brands are the ones I buy, many of them are fast food (I don’t do that either) and a simple homemade option is buried someplace (if even there). So, entering foods in my diary is a bit cumbersome and time consuming. Sometimes I give up on trying to find the fit and choose whatever from the list. But then my score goes down because the app thinks I had fast food. Grrrr. Otherwise I love this app. Great job, you guys!

Developer Response ,

Thanks for your review! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

gebbie1990 ,

Love this app!

I’ve tried a lot of tracking apps and Lifesum is by far my favorite. I like the challenges to boost my weekly score. My favorite part is that it teaches me the pros and cons of the food I’m eating! There are a bunch of different plans to chose from and a simple quiz to help you find the best plan for your lifestyle.


One thing I’d add is a journal or note taking portion. Journaling about my own personal weight loss helps me keep myself on track and my goals in mind. It would be nice if I could take notes right in the app.

Developer Response ,

Thank you for your positive review! The Notes feature can be found in your Diary, under Details - just tap on the notepad icon on the top left corner of the page. Good luck with reaching your goal!

AENP ,

Lif sum not syncing to Health Properly

I started to use Lifesum, and after a couple of days I realized that my information wasn’t being synced to the Health app. So I went to setting in Lifesum and turned on the exporting of data to Health again. The next day, the same thing happens, then the next day, again. I sent an email but they haven’t responded. I hope they tell what’s wrong or I think I move to another app with less glitches (in case this ends up being one or that I’m just doing something wrong)

Apart from that big inconvenience, I believe the app is really good.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Water Melloon ,

BEST. APP. EVER.

seriously. if you’re looking for something to encourage healthy eating, get you started on your fitness journey, or loose weight, this is totally perfect for you. it has a beautiful design, and I love that it still works amazing and has great features without having to go premium! although I can only imagine how much cooler it would be with the added features! if you’re considering a food and exercise tracker, get this one!! you won’t regret it. ☺️

Developer Response ,

We are very happy to hear that Lifesum has contributed to your healthier lifestyle and we thank you very much for your awesome review!

gallardo1226 ,

Great for nutrition, mediocre for exercise

Pros:



- The database of foods and dishes is expansive, and it’s really easy to find most foods.

- There are plenty of tools to help organize your day and set goals for yourself.

- The quick add menu is helpful.

- Barcode scanner is pretty reliable, and linking barcodes to products usually works well

- The overall interface is pretty easy and pleasing to use


Cons:


- It can be a little buggy, especially around removing or updating items.

- Adding exercise manually is not a great experience

- Imported exercise data is not handled well.

- Just walking can artificially increase the daily calorie goal dramatically

- Apple Watch workout types are not considered, so they don’t count towards your goal.

- it would be really nice if the weight tracking showed how close you are to your goal instead of how much you’ve gained.

Developer Response ,

Thank you for your feedback! We're glad that you enjoy a lot of our features!


Under Me/Settings/Diary settings in the app there is an option to choose whether to add exercise calories to the calorie goal or not, called "Exclude exercise calories"


We apologize for the issues with updating items you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Jenn116L ,

The free part is an outdated “classic” diet of approximately 1600 calories

You have to buy a subscription to do anything besides track weight, water and food.

The app is beautiful and I’d love to use it, but couldn’t stand it telling me my food choices were “poor” since I do keto and not that “classic” diet. It also wouldn’t track my macros without a subscription.

If you do keto, a much better “free” app (that also has a subscription with lots of bonuses I don’t need) is Carb manager. Tracks your macros (check out “ruled me” online to find out your macro needs), water, food, weight, etc.

Developer Response ,

Thank you very much for your feedback. We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial! :)

Rebaca mikalson ,

Highly recommend

First off I love how they give you a test of what you e been eating and what you do during your time throughout your day! You can make your own account (which I love) and they send you notifications about things to eat! ( you can choose if you want notifications or not) I love this app so much! If you want to gain or lose weight or just even keep track of your food levels please download this app!!!!!

Developer Response ,

We are very happy to hear that Lifesum has contributed to your healthier lifestyle and we thank you very much for your awesome review!


alyssapal ,

Good app but won't let me purchase premium

I had this app before on an old Apple ID and loved the premium features. However, now it is not letting me sign up for premium. It advertises 30% off, but then when I try to purchase it does not let me- saying that I am ineligible and the purchase did not go through. Honestly this app isn't worth it to me if I can't go premium, so it's very frustrating that I can't purchase this product when I know it will help me reach my fitness goals. Please fix this glitch!!! I've been trying to purchase premium for days.

Developer Response ,

Thank you for rating us and sorry to hear about this issue! Could you please send us more details about this issue through contact@lifesum.com so we can help you with your purchase? Thank you and apologies for the inconvenience!

play 🤘👍👌👋🤙✋️🤜🤛👍🏻 ,

Unless you opt for premium, this is not worth the time

Found this through the Apple health app. Advertised as free. Answered 41 questions about eating and exercise habits. Was given calculations for goals. Then, to access recipes or suggested eating plans I will need to upgrade to premium. I’ll stick to MFP which has all of the same free tracking options and does waste my time with pop up cartoon questions that require a premium membership for a generic evaluation or suggestions. . So be advised, know if you want any guidance through this app opt for premium or you will waste your time giving Lifesum personal info bec/ no help is given without a cost. There are plenty of other app available.

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 85 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

beka-babes ,

Love it ❤️

I’ve never been good at tracking what I eat. I started putting on some weight and decided I need to know where my calories are going. Lifesum shows me good choices, bad choices and where I stand at the end of the day. The notifications are great encouragement to drink, eat or move. It syncs with my Fitbit so I know what I burn and what I eat. And that’s just the beginning! There are diet plans, recipes, blogs and so much more to help you get to where you want to be.

Developer Response ,

Thank you very much for your awesome review and feedback! We wish you all the best with reaching your goal! :)

Cuxitchochithclhxbjuliet ,

Obsessed, Small Problem

I'm OBSESSED with this app. I've been testing it out for the week before paying for the subscription but I'm really happy so far. It's very helpful and a great tool for those who want to loose weight, just get in shape or stay on track. It's got a hand food journal and a lot of really positive aspects.

Negative: it crashes. A lot. Like, every time I open the app I can preform up to 6 actions before it boots back to the home screen. It just started having issues in the last hour or so but it's being seriously problematic now. Super annoying.

Developer Response ,

Thank you very much for your great feedback and our sincere apologies for the crashing issue! Can you please send us more details at contact@lifesum.com so we can investigate this problem? Thanks in advance!

kjhsdgfjhhdbvg ,

Great health app

Definitely a great app with a lot of potential. I love how it connects with my Health app on my iPhone and it allows me to scan the barcodes of the things I eat for easy access. This app is great for anyone who is health conscious or trying to loose/gain Weight. I see a lot of applications in this app to be used for people trying the Keto diet. My only recommendation would be to work out some of the bugs with the scanner because sometimes the app didn’t give me the right calorie to portion ratio that was printed on the box

Developer Response ,

Thank you very much for your positive review and sorry to hear that you're having some issues with the scanner! Feel free to send us more details and some screenshots showing this issue at contact@lifesum.com so we can look into it - thanks in advance and good luck with your goal! :)

Chococatinc ,

Easy to use

I tried a few different food tracking apps and this seemed to be the most accurate in tracking my exercise and it is easy to use. The only thing I would like is if I could manually add food with any known nutritional values like protein, fat, etc. instead of just having the option of putting calories in only. I also wish there was an option to maintain weight versus only lose/gain weight. Sometimes it stops recording your exercise as well.

Developer Response ,

You find the requested option as follows:


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-under-favorites---ios&p=all

hockemaster12 ,

Good, but Very Buggy

Was loving this app both in its design and ease of use. The most recent update pretty much ended that. All of my personal information, custom food, and settings in the app were erased or reset. Causing me to waste quite a bit of time resetting things and emailing support. If these bugs are not fixed soon I probably will not continue using this app.


I paid for the premium subscription back in January and was happy with the app right up until this most recent update.

Developer Response ,

We deeply apologise for the issue! The team has already found the reason for the problem and is working on a fix for it. A new version with the solution will be published as soon as possible!

JustMe999 ,

Tedious

The reviews were overwhelmingly positive so I thought why not and went for a 6-month subscription. Big mistake! One of the things that appealed to me when I previewed the app was the variety of plans. The downside was that it doesn’t explain the details of each forcing me to try and research each. After signing up I found that the meals did not appeal to me. I grew up on the Pacific Rim cuisine of Hawaii and I could not see preparing and eating the recipes included. Also it’s extremely difficult to enter food consumed. The inventory is not as comprehensive as another app that I am not naming. Expensive lesson learned as I am not going to be using this for most of the 6 months that I purchased.

Developer Response ,

We are very sorry to hear that you feel that way. Please contact us at contact@lifesum.com with more details about your experience so we can understand better what you do not like about the app.

Shameless cheater ,

Unfriendly app & total waste of money

I am not sure how this app got such high rating. Now I understand why the app would not let you have a free trial period before you pay for subscription. I took a leap of faith based on the ratings & positive reviews which i am sure now are all fakes.

The app does not incorporate data from other apps that keep track of my activities and weights. Who has the time to manually entered all of these data on top of your daily food. The user food database is poor & inaccurate. You are expected to manually enter each food & their nutritional values? I should have stuck with MyFitnessPal & Carb Manager which do a lot more for me with their free versions.

Developer Response ,

Thank you for your feedback!


In order to track data (like e.g. burned calories, weight ) from other direct partners like e.g. Health, Runkeeper, Withings, Fitbit, etc , please go to Settings/Automatic Tracking in the app and connect Lifesum with your partner of choice.


If you are missing any food items or meals in the database, please go to ME/FAVORITES in the app: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-recipes-food-items-meals-exercises-under-favorites---ios&p=all

llambert5 ,

Not worth it

This app does not synchronize with your Fitbit or step counter. It doesn’t allow you to update nutritional information of foods that are missing such information on their database. It doesn’t give you a full report of your macro nutrients at the end of each day. It doesn’t allow you to see graphics of your macro nutrients. Long story short, all of these features that are missing are free on my fitness pal. I regret paying $50 to use this app when I could’ve gotten all of this for freeWith my fitness pal. You do get recipes that are specific for your type of diet (vegan, keto, etc.) But you can find it for free extensively on the Internet. This app is not worth it.

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

MissaLynn123 ,

Just the best

Honestly, I’ve been looking for something simple, easy to use, and still fun/motivating/nice to look at and this is it. Tried My Fitness Pal, Noom, and a few others I didn’t use for more than a day. Then this one was advertised on IG and I just loved it right away. Still held off on premium for a week first but it’s even better now that I’ve upgraded. It’s helped me stay on track for weight loss a lot.


Really nice work, app creators 👍🏼

Developer Response ,

Thank you so much for your kind words and positive review, we are very happy to hear that you like the app! :)

Ali120402 ,

Can’t make your own meals

I enjoy this app and it’s recipes, however I get things like sub bakery delivered every once and a while and I cook homemade dinners as well, so I would love to be able to make your own meal and edit nutritional information. Sadly it only allows you to enter food items into a meal instead of letting you just input the nutritional values of everything, which makes it extremely difficult when u have many ingredients but I know how many carbs, fats are in it. Sadly disappointing for having to pay for the full service.

Developer Response ,

Thank you for review. You can create custom meals and recipes under Favorites. Find out more here: http://bit.ly/2CSyBYp. Please, freely reach out to us if you need further assistance.

Bklug53095 ,

So-So So Far

Frustrated that I cannot go back and change my starting weight. I was off when I entered during set up and trying to go back and edit only makes it look like I gained the difference, instead of showing it as my starting weight.


The faces don’t correlate with what I’ve eaten either. It will show 2 health smiles for the individual items I ate, but the overall meal gets a slight smile. Not sure how that computes, but it makes no sense. If both were smiles the overall meal should be the same.

Still pressing forward.

Thanks for listening.

Beth Klug

Developer Response ,

Many thanks for sharing your thoughts on our app! You can change your start weight by resetting your goal or your data, through your Account Settings. Also, please find out about our meal rating here: https://bit.ly/2PWxpi2. Good luck with reaching your goal!

ChrisW12345 ,

Great overall

Very easy to use. Gives you just the right amount of notification, encouragement, nagging, advice to keep you wanting to use it.


Very easy and efficient to record your foods. Scan food works great. Recording different amounts and sizes is probably as easy as it can be. Awesome so far.


Why only 4 stars. Some of the fonts are difficult to read unless you have perfect vision or strong reading glasses. I doubt this app is ADA compliant. Font sizes and contrast should be adjustable. Simple as that sentence devs. Fix it! 😁

Developer Response ,

Many thanks for your review! We truly appreciate your feedback! :) Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

CEA4 ,

No custom macro targets

I just got an Apple Watch and I was so excited to find this app since the one I currently use to track macros isn’t compatible with the watch. But as soon as I downloaded it and put in my info, I realized it doesn’t let me set my macro targets myself. What’s the point of this then?? The carbs were waaaay too high for me to lose weight and the protein was way too low. It’s not useful as is. I have to pay to go premium to get a bunch of features I’m not interested in just to be able to set custom macro targets? There’s not even a free trial to see if going premium is worth it, which every other app I’ve seen has. This is very disappointing. Deleted the app immediately.

Developer Response ,

We are sorry to hear that Lifesum didn't meet your expectations and thank you for your feedback. Please, feel free to send us your registered email address at contact@lifesum.com so we can help you with a trial!

mad&Link ,

So mad

I paid for the premium membership, I went to log my food in and it had log me out of the app, I tried logging back in and it said i didn’t have an account. So I tried signing up again.( Mind u I’ve had the app for a month or more, using it with no problem, then I which from free to paid membership.) When I did that all my information was still there except my membership that I paid for. I tried contacting them of course I get a auto email saying they are too busy to answer my email right now but they’ll get to me as soon as possible. I paid for a service I would expect a little better customer service response than that.

Developer Response ,

We are truly sorry to hear this and please, make sure to send us your details through contact@lifesum.com so we can help you out. Thanks in advance.

Ghafogrwyld ,

Amazing Free Version

For most food tracking apps, the free version is temporary and full of ads for the more expensive, but this free version includes meal water, fruits, veggies, weight, and exercise tracking. Meals are rated on a simple scale for their health and calorie tracking is based on whether you intend to lose, maintain, or gain weight. You can search up almost anything you eat to track it or scan the food itself. It’s really helpful!

Developer Response ,

Thank you so very much for your positive feedback! We are very happy to read that you are satisfied!

Tori516 ,

Awesome for Built In Plans but Not Custom or By Macros

I’ve tried many apps like this, I always got annoyed and deleted them. Lifesum is really easy and user friendly, I actually WANT to use it. Now that I’m trying to go by macros I wish there was a plan to calculate or custom input your macros & calories. I’m not paying premium just to switch the plan to make it more accurate to what I’m actually trying to achieve. So I leave on its current plan & just mentally check against my own personal macros/calories.

Developer Response ,

Many thanks for your positive review! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd. We hope to see your feedback there! :)

mariemiles ,

3 calories count issues that should be addressed

Good app overall, but:


1. I prefer eating a big lunch and a light supper because I work out in the afternoon, but the app forces a certain distribution of calories per meal that can’t be changed. Thus, even if I stick to my total, I get “too many calories” notifications that are inaccurate.


2.If I work out, the app adds all my extra calories allowance to “snack” and doesn’t change my other meals’. I end up with 600 calories for snaking and 350 for lunch. I’m not sure if it’s what they want you to do (continue with light meals and snack all night?


3.Calories count becomes unclear/inaccurate/doesn’t add up, as the day goes, especially when adding activities. For instance, the other day I had 6 calories left in my total, but around 100 remaining in individual meal allowances. Confusing.

Developer Response ,

Thank you so much for your valuable feedback, we appreciate it and have forwarded it to the team in charge. Please also feel free to leave suggestions for improvement on UserVoice: https://lifesum.uservoice.com - the responsible teams are regularly going through the feedback there. Thank you!

Doodlesimmons ,

Easy to Use—small complaints

This is a simple app to use. Pick the type of diet you’d like to follow and if you don’t like it, switch it up. There are a wide number of foods already available to choose from and you can add new foods and recipes. When adding new foods, it would be helpful to be able to differentiate between added sugars and naturally occurring sugars, especially since the app considers added sugars to be less healthy.

Developer Response ,

We are very happy that you like the app! Thank you so much for your feedback, we appreciate it and will send it through to the team in charge!

okbymyself ,

How Do I know What To Shop For?

I just signed up for the premium version of this app. So far I really like the look of the app and it has selected the Paleo plan for me. The recipes seem pretty easy and straightforward to make, however the description said that there was a digital shopping list. I can’t seem to find that. How do I know which foods to eat on a Paleo plan that are not part of the recipes? There doesn’t seem to be any food lists in this app that I could work off of and perhaps create my own recipes. Can someone give me an answer on that? Thanks!

Developer Response ,

HI there, thank you for your feedback! Glad to hear you like the app. The shoppinglist feature is really for the meal planner, so that when you choose a meal from the planner e.g breakfast you can put all ingredients from that recipe in your shopping cart/list. However there is no general shopping list, it is all connected to the meals in the planner. If you need any further assistance please reach us here: https://lifesum.com/deep/settings?page=support. Thank you!

Velvet Red ,

Go-to calorie and macro tracjer

Been using this for over 6 months. Physically I've improved tremendously all that's to tracking my diet and setting goals. This is basically the full version of MyFitnessPal. The only things the subscription gives you are "ease of use" features like setting your own macros and calories rather than what it calculates for you. Subscription might be worth it but I've gotten on fine without.

Trew Radfield ,

Nice App

I got Lifesum and it was a great experience but I ended up not using it and I decided to delete my account. It was really easy to delete and that is what made me decide to write a review. I have never seen a app that could be deleted easily. I always have to search online for a half an hour and then find out that I have to call a number and say why, but with Lifesum I could just go to the website, log in and hit delete.

Developer Response ,

Thanks a lot for your review! Sad to see you leave but happy to her that you were satisfied!

DontStandSoCloseToMe ,

Really great for monitoring overall health

I really like this app for monitoring overall trends in my diet. It’s very helpful for creating a balanced meal and I love that you can add your own recipes and meals. I also really enjoy how they made it easy to copy previous days meals from one diary entry to the next. I just wish it gave micronutrient information as well as a way to track supplements! If they added those features it would be a practically perfect health app haha

Developer Response ,

Thank you for your feedback, we appreciate it and constantly trying to improve our user experience so we will make sure it reaches the responsible teams! Thank you once again!

frustratedandannoyed1234 ,

Constantly Promoting Premium DO NOT DOWNLOAD!

So I got this app because I kept hearing great things about it, how easy it was to use, all the great recipes they offer, etc. Any time I tried to look at anything it would tell me to get premium. The app gave me a suggestion to look at certain recipes and then I would try to scroll and look and BAM “Get premium” would pop up again. It is incredibly frustrating and impossible to even use the app when I keep getting badgered to join premium. It seems like all this app is trying to do is take your money. I will be going back to using MyFitnessPal which is way more user friendly and not constantly pushing premium.

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 80 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

Juliamck ,

Nutrition and recipe breakdown

As a former subscriber to other meal tracking apps, Lifesum is definitely an improvement. What I miss from some other apps is the ability to adjust recipes to remove certain ingredients. You can adjust the nutrition information but I rely on the app to calculate the nutrition info based on what’s in the recipe. It doesn’t seem accurate to if you can simply delete all of the net carbs from the nutrition info.


The design is great and it’s very user friendly but if you aren’t planning to pay for the premium, it doesn’t have much to offer.

Developer Response ,

Thank you very much for your feedback! We will forward it to the responsible team for their knowledge.

megannrileyy ,

Life Changing!!!

I’ve lost (and kept off) over 5 pounds just through making smarter, more informed decisions about what I put into my body. I’m not paying for any of the premium subscriptions, and I’m not going on any extreme diet to get the results that I’ve gotten, and I absolutely love love love that. The barcode scanner and database of foods make it so easy to log my food intake and the water tracker pushes me to get my daily water in. The recipes are amazing and taste great!

Developer Response ,

Ware delighted to read your feedback Megan, thank you so much for sharing! Glad you enjoy the app! :)

Ruley Woozworld ,

i would die for this app

this app makes me aware of what i’m eating and the calories, fat and carbs that’s in it. I’m aiming to eat healthier foods now and it even records my steps from the health app. this is the only app i’ve actually made progress with. i’m extremely dehydrated but this app has made me to drink from a cup a day to at least 6 cups, which isn’t a lot, don’t get me wrong, but it’s a start. i changed me and i’ve already lost weight. thank u :)

Developer Response ,

Great accomplishment! We are very happy that we can support you with your goals!

RabidJayhawk ,

Doesn’t work on my Apple Watch

Update: so the next day the app showed up on my Apple Watch. It’s working great now. No clue what happened but I love this app.


This app is amazing, looks good but it doesn’t go show anything on my Apple Watch. I have the latest firmware on my Apple Watch 4 and on my IPhone XS max. I’ve looked on google for answers but everything I tried didn’t work. Should I switch to Noom? Glad I didn’t get the premium version. Please advise/ help.

Developer Response ,

We are very happy to hear that and we very much appreciated your updated review! :-)

TMZ reader ,

Food database needs work

I love the interface of this app. It is so great for tracking based on whatever way of eating you prefer. However, the food data base is a mess. First, the scanner functionality works about 50% of the time; and second, the food database is SO difficult to use. Users have entered information and, instead of correctly entering serving sizes, have entered unreliable data which makes it incredibly hard to track with accuracy. I wish this app’s interface and My Fitness Pal’s food database could have a baby.

Developer Response ,

Thank you for your review and sorry to hear that you are disappointed in our app! Can you please send us more details and screenshots showing the issue with barcode scanner so we can have the team investigate it? You can reach to us through contact@lifesum.com. Also, our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp.

H.Henning ,

Buggy & notifications are buggy, but love this app

I have a non-life-threatening, but moderately annoying stomach issue. My doctor recommended me keep up with what I eat as well as increase my water intake and exercise. Lifesum has been an excellent all-in-one app for all three of those. They are always quick to update and I really like their Apple Watch water notifications.


The app is pretty slow to launch though if you’ve been using the Health app a long time and the notifications are really unreliable for me, especially for water.

Developer Response ,

Many thanks for your review -we are very happy to hear that our app has been helpful to you! We are sorry to hear about the issues you've encountered and please, feel free to send us more details through contact@lifesum.com so we can look into them for you. Thanks in advance and apologies for any inconvenience!

jackieeeeeer ,

jj

I think this app is good but I feel like it’s hard for me to use cause sometimes when I make food and there’s not a specific name for it, it’s hard to track it in my diary and it would be better if you could customize like the ingredients so that you can be exact instead of choosing something that’s close to what you made. Also with the exercises I put some of them in but there aren’t searches for it when I look it would be easier if you could do like a way to put in the exact workout you did.

Developer Response ,

Thank you for sharing your feedback and for your rating! You can create your own food items, meals, recipes and exercises under Me > Favorites. Good luck with reaching your goal!

Gemini Edelstein ,

Not at all what I needed

I'm a hardcore dieter. I've been on the Paleo diet for a couple days and I was hoping the is app would help get through it. Instead, It's ruined my diet streak. In the Paleo diet, I'm not allow to intake any carbs, sugars, or fruits. But the "unhappy face" doesn't really know what my body needs, nor does this app have any good recipes for the Paleo diet. It's a pure meat and veggie diet. How hard is this to understand?

Overall, I'm no impressed by this app. It doesn't list any - to most of my activities, the "buy premium" slide is always in my face, you can't access many recipes without buying, and it's not tailored to one's individual needs. This app is not worth anyone's time or money!

Developer Response ,

Thank you very much for your feedback! Currently we do unfortunately not have Paleo among the offered diet plans yet. That can, of course, still change in the future. So if you haven't chosen a specific diet from the Plans section in the app you are currently on the Classic diet and the feedback you get on the tracked food is based on that. Please feel free to contact us in case of questions.

alice and the rabbit ,

Should not be subscription based

I bought the subscription because I was excited to see they had a ketogenic “plan” but the app doesn’t offer much. There are maybe 20 recipes in each category (breakfast, lunch, dinner) and 80% of the breakfast options are basically just some variation of the same egg dish. Also if you select to view all recipes in a category you can’t back up and return to another category. You have to restart the app.


The “plans” don’t really give you anything except a handful of recipes and the calorie counter has less of a database than the bigger ones. Also, you can’t create shopping lists based on recipes. Or if you can I couldn’t figure it out after thoroughly searching.


I really don’t understand how they justify charging subscription rates while offering so little. 8 fit is a far superior nutrition app.


It’s also super buggy, scrolling freezes or just doesn’t load. I wish I had spent more time on it while I still had the option of a refund.

Developer Response ,

We are very sorry to hear that you are not satisfied!


It would be very helpful if you could send us more details about the scrolling issue to contact@lifesum.com so we can investigate this.


Concerning recipes: we are just about to launch more content for the recipe section! Please stay tuned.


Here you can see what Premium includes in terms of features: https://lifesum.com/premium/

andie.evangeline ,

Changed Everything

I’ve suffered from eating disorders since I was 12, and I started using this app to keep track and regulate what I eat. I loved it so much I bought premium and wow, this is definitely the best out there. Lifesum is super user-friendly and fun to use. It has a wealth of features without feeling tedious or confusing. It’s changed and helped my eating habits so much, and really helped me make progress towards beating my disorder. Thank you Lifesum!

Developer Response ,

Thank you very very much for your motivating review! This is why we keep on going :)

Rs04822 ,

Be careful when purchasing premium

This app is very misleading when purchasing Premium. It gives you a break down of how much you would pay each month when purchasing multiple months. This leads you to believe you paying monthly and can choose to cancel at anytime if you choose. After receiving a $30 bill, I realized that you pay the total upfront and you are not billed monthly. When I reached out to the App Store, I was told the purchase is non-refundable. Even though I am now stuck with the app for a year, I doubt I will even try it now. I am disappointed that I was lead to believe I had the flexibility of cancelling if I chose to do so.

Developer Response ,

Thank you very much fro your feedback! You are eligible for a refund within 14 days. Please contact support directly at contact@lifesum.com and we will solve this for you Thank you!

Aadhyap ,

Useful only if you pay

Don’t get this app unless you’re willing to take cash out of your pocket just to get a suggested meal plan from a test. Some other person here wrote a similar review and I couldn’t agree more. I deleted the app right away and downloaded it again just to write this review because I don’t recommend it unless you really want to pay for it. I don’t think you’re gonna get many people wanna download this app if you’re asking for them to pay for something for a suggested meal plan. You’re better of getting more people to want to use your app if you earn money through ads because this just seems like a rip off.

Developer Response ,

We are sorry to hear that Lifesum hasn't met your expectations and we thank you for your feedback!

thezombiemama ,

Meh.

I like the aesthetic of the app so far, but there are a few things that I’m struggling with. It’s slow to sync with my Apple Watch, and it’s impossible to add meals by their macro amounts. For example, i wanted to add a treat (soy green tea frap from Starbucks) and I can’t add it unless I submit each ingredient, rather than inputting the nutrition information from starbucks’ website (title, number of carbs, protein, etc). So I end up just putting it in by number of calories (which rarely works on the first try) and it defeats the purpose. I paid for a year’s subscription— hopefully it gets better from here or I will probably cancel this month.

Developer Response ,

Thank you for rating our app and sorry to hear that you are not satisfied! Please, feel free to send us details regarding the issue with with connecting to your watch at contact@lifesum.com so we can look into this - thanks in advance and apologies for the inconvenience!

TheTruthHurts!!!!!!!!! ,

Great but needs a little work

Great app but definitely some glitches. I’m doing a keto diet and had the strict plan, I wanted to see what the keto medium plan had as a limit for carbs but found it to be too many carbs and now I can’t go back to the strict one. They should let you see all of the plans available vs limiting you based on the quiz. The quiz on a web browser is also different. Making meals/recipes is a little wonky too. Everything else works out great tho. Love the barcode scanner!

Developer Response ,

Hi there, thank you very much for your feedback! Please feel free and contact us with more details at contact@lifesum.com so we can take a closer look at this. Thank you!

hockeychick0207 ,

Just need accurate calories

All I ask from these apps is that there is an accurate calorie database. I don't even care about macros. I've use this app for two days and it's incredibly inaccurate. Bush country style baked beans - it says 80 cal for half a cup and it's really 160 for a half cup. Van de Kamp beer battered fish fillet says 210 for one fillet when it's really 220 for two. Skippy natural peanut butter is 190 for 2 tablespoons but the app says 190 for 1 tablespoon. These are all listings with a blue checkmark beside them saying that Lifesum has verified them. I am 5'3" with a small frame so being that far off in calories would make the app completely useless to me.

Developer Response ,

Hi there, thank you so much for your feedback! We have sent it through to the responsible team för their knowledge. When you find verified food that has an incorrect name or wrong nutritional information, you can report it to us in the app following these steps:


When you're in detailed view of a food item, please scroll down to the bottom of the page until you see the Report button. Tap on it and choose one of the five options available and click on Next to come to the next page where you can enter details. Then send the error report by clicking on Submit.


We are, of course, also regularly scanning all food items and cleaning the database.Thank you!

Melocol ,

Okay, but not great

It seems to be a bit glitchy, old information in my measurements tracking where I had mistyped kept popping back up. I would delete it and it seemed to be gone when I closed and reopened the app throughout the day, but reappeared the next day.


Also when I scan UPCs sometimes other brands of the same product with slightly different macros would pop up.


Names of correct products would sometimes be typed incorrectly and there is no quick fix in this system.


Macros on restaurants are sometimes different from what is published on the restaurants website, and again this isn’t a quick fix.


I loved the look of the app, and I love that it embraces so many different diet types. I also love the syncing to Apple health, if there weren’t so many little errors I’d be happy to keep using it, but as is I’ll be going back to my old tracking app.

Developer Response ,

Thank you very much for taking the time to share you feedback, we appreciate it and will make sure it reaches the responsible team!

Jeanett Giselle ,

Love it but not inclusive

I love these kinds of apps and recently switched from FitnessPal (was using for years) because I like the iWatch complications better but all these apps lack inclusivity for other cultures. Really hard to add meals that are my general homemade Mexican dishes because I can never find anything or will have to add everything one by one which defeats the purpose of the app.

It’s hard to use if you are not using the meals already in the system and the only “Mexican” dishes are the obvious burritos and pico de Gallo stuff that most Mexicans don’t eat on a regular basis. I wish you guys would push to add more dishes for different cultures.

Developer Response ,

Thank you very much for your feedback!


We are aware that there is room for improvement in that area and the team will be discussing how to solve this for the future.

Toca Boca love❤️ ,

Great Health Tracker!

I’m loving life sum because it doesn’t push you hard to eat healthier. It just helps you set your goal and accomplish it! It is a amazing app in all but I have one problem. I would like to count my steps. When I go to count my steps it says choose you goal. I choose my goal. But when I hit set it doesn’t save it! If you could possibly fix this I would be very thankful. But overall this app is incredible!

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

CJ.M. ,

So many bugs.

I really want to love the app but I’m having so many issues. The app never connects to the internet so I can’t use certain features, I have to click “+” for every single pound I weigh instead of being able to type it in, I can’t connect through FB or my email (the buttons just don’t work), I can’t update goals because the app can’t connect to Internet (I also have it okay to use data), and the calories eaten and burned are always at 500 and 300 respectively. No way will I pay for an app with so many issues. I do enjoy the branding aesthetic and food tracking.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Cherrell13 ,

Great app BUT

So I started my diet today and after really liking the app I went ahead and paid for the premium for 3 months, well not so happy after purchasing the premium I went to hit the plan icon and it keeps shutting my app out/ closing the whole app.. so after trying over and over even making sure the app was up to date I just went ahead and cancelled the premium would have gave it 5starta if it didn’t shut down hopefully I get my money back!

Developer Response ,

Thank you for your feedback and our sincere apologies for this error! If you are still experiencing this issue, can you please send us more details through contact@lifesum.com so we can look into it or your registered email address so we can fully refund you? Thanks in advance and apologies for the inconvenience!

maggiej@2341 ,

I love this app!

This is my favorite tracking app ever. And no this is not a paid review. They do have a membership that you can pay for to get more “tools” but like other people I don’t want to pay for a membership. Unless you want to use the app to find and save recipes or want more food ratings, then you don’t need the paid membership. Anyways, I don’t usually do reviews but I just had to share how great this app is.

Developer Response ,

Thank you very much for your feedback! That is highly appreciated!

Irishsavvy ,

It’s Okay

This app is just like every other calorie counting app on the market, but what adds a little value is the real time “feedback” you receive in the way of emoji faces to indicate if the food you’re eating is good, neutral, or bad. My only complaint is they keep trying to promote this new Life Score thing, but every time I take the test it crashes while I’m halfway through and then it won’t allow me to try taking it again for like a month. I’ve gone through this cycle like three times. Seemed like a cool feature if only it worked.

Developer Response ,

Thank you very much for your review and feedback, we are happy to hear that you like the app and meal feedback. We are however very sorry to hear that the app crashes upon taking the Life Score test. Could you please either leave your contact details so we can reach out or send more details directly to contact@lifesum.com so our support can take a closer look at the issue. Thank you!

Jen8292 ,

Nice visually, but tons of bugs

I purchased the premium version yesterday to track keto. I like how it calculates net carbs and the app is visually appealing. However, I am so disappointed with the bugs! First of all, I’ve used many diet/fitness apps and never had calories and macros so off as this! One listing of a cup of pistachios says 170 and another says 617!! Also the measurements are way off on a lot of items. One tablespoon of half and half is 3.5 ounces?!! And then the calculations are off. For example I put in 2 tablespoons of half and half which is 40 calories, and then 3 tablespoons is 105! Please fix these issues!

Developer Response ,

Thanks for your review. Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp.

charliegrapes ,

So glad I found this

I’ve been struggling so much to plan meals and stay healthy because of a cognitive disability and this tool has FINALLY made me feel more empowered to plan meals, do meal prep and meet my nutritional goals after looking for months and not finding anything that worked. It’s more helpful than professional providers I have go to for help. I wish I had found it sooner and the paid plan is worth every penny!

Developer Response ,

Thank you so very much for your positive feedback and kind words! We are very happy to read that you are satisfied!

Lalaladude ,

wont let me record my weight

I started attempting to lose 15lbs about a week ago with help from Lifesum. I accidentally forgot to record my weight yesterday, and needed to update my weight today. For some reason, every time I put in my weight (only 1.5lbs lighter than the last time i updated it in app) the app gives me a notification saying they thought I typed the wrong numbers and wanted me to try again. I’m super frustrated as I obviously want to track my progress, but cannot. Is it because it thinks I lost weight too quickly? I’m pretty young and have had an active lifestyle my whole life, so losing 1.5lbs in ~2-3 days isn’t concerning to me.

Developer Response ,

Thank you very much for reaching out. Could you please either leave your contact details so we can reach out to you directly or click on this link https://lifesum.com/deep/settings?page=support, then on the contact option and send more details so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

Coheed1@1 ,

Lacking in homemade foods.

Lifesum does a pretty good job if everything you eat is from a known restaurant. The database for homemade foods in extremely lacking. You can always look up brand name foods but if you eat chicken breads with rice and broccoli good luck finding and accurate nutrient spread without adding it yourself. Really makes me angry because this is basic foods. I made a half pound Hamburger and salad and I can’t get a proper count, but a Big Mac or some obscure fast food is easily found. Honestly the only reason I’m using this app is because I made a mistake and purchased it because I thought I was choosing Lose It. Maybe check them out before paying for this one.

Developer Response ,

Thank you for you feedback! We are sorry to hear you did not like app, and will make sure your feedback reaches the responsible teams.


ctctlc24 ,

Change of heart

I’ve been using the premium version of this app for almost a year. I loved the interface and how easy it was to use. I also enjoy the ability to connect my exercise and my scale so that I don’t have to manually enter those things in the app every time. As of late the app has been very glitchy! It logged a weight for me incorrectly and I can’t figure out how to remove it. I was missing the updated plans and only had the option of 4 plans. Like other users have stated the food log database is way off and the scanner will not work sometimes just keeps scrolling. Back on the hunt for something better!

Developer Response ,

Thank you for your feedback and sorry to hear that you've been having a bad experience lately! Please, update your app to our newest version and, if these issues persist, make sure to send us more details and screenshots through contact@lifesum.com so we can assist you - thank you in advance and apologies for the inconvenience!

Beka9590 ,

Loving it for years.

I've had this app for about 2.5 yrs and even though I haven't been super consistent about notating my meals and workouts, I absolutely love it. The recipes I love. I love that I can give myaelf a check up on how I eat and drink and the type of workouts I do.


I do wish entering in my workouts was a bit easier. I do a lot of yoga and I don't think the app accurately protrays the calories burned when practising yoga on a regular basis but I like that it syncs up with the Health app and that is helpful.


Love this app never getting rid of it.


It would also be nice if the app expertise portion included steam and sauna as a calorie burner.

Could the developers also look into making logging yoga practices a little bit easier.


They both increase the heart weight like a cardio workout

Developer Response ,

In case you are missing any specific kinds of yoga you can always create your own exercise under FAVORITES in the app: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-under-favorites---ios

areadit ,

Nice app, but..

i really enjoy this app aesthetically and it is really nice with tracking. unfortunately, what you get without a subscription is really minimal. i’ve had it for a week and while i’m not certain i’ll get rid of it, it appears things i had when i first downloaded it are going away as time progresses. for example, at first it allowed me to see my day summary, which was nice, now i can only see it if i buy premium. WHICH i wouldnt be so against if i had the option to pay monthly, not the entirety of a year all at once.

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding! Also, please visit www.lifesum.com/premium and sign into your account to see our available offers. Good luck with reaching your goal!

melynam ,

Still no progress with the app...

The app still has its tracking issues. There was an obnoxious work around of logging out and back in and resetting the automatic tracker. Now it is no longer saving the want to track NetCarbs, as well as not being able to set my personal macros. I think it may be time to cancel my subscription. I kept giving it a chance after the update that killed the tracking because all of my stuff has been stored for months. At this point, i’ll just count it as a loss and find a reliable app to use. I really liked LifeSum, so disappointed.

Developer Response ,

We apologize for the issue you are experiencing with net carbs. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!


The team is working on the sync issue - hopefully the fix can soon be launched. We apologise for the long waiting time!

Annoyedblagblah ,

Waste of money

I spent money for a 3 month subscription, and I honestly regret it. The app is beautiful, but I feel like that’s all it is. Trying to search for foods, even just basic ones, is like pulling teeth. I searched eggplant, and nothing came up. The meal plans themselves leave a lot to be desired, and honestly, seem a little bit sketchy to me. I also don’t like feeling like I’m being shamed for food that I eat with the little frowny faces or smiling ones. Especially when they’re not even necessarily accurate. Healthy foods that I’ve eaten have been given an :|. I’ll stick with My Fitness Pal. It might not be as pretty, but at the very least, it seems more accurate.

Developer Response ,

Could you please be so kind and contact us with examples for your search at contact@lifesum.com? We can see that you are writing from the US which is the biggest database in our system with the USDA and MyNetdiary and we would very much like to investigate why you would not get these basic keywords up in your search. Thank you very much!

Tialenae ,

Been loving the app up until a few days ago

I had been loving this app up until a few days ago when I noticed the calculations of my macros eaten was NOT matching up to the total calories eaten. It is off on multiple days. For example. Today remaining macros are 49c 16p 19f. That equals 431 calories but app is saying 465 remaining. This has been happening everyday. Might not be a big deal to some for for those of us trying to dial in our nutrition it is incredibly frustrating. Not satisfied with this app anymore. And no I am not consuming anything like alcohol that would affect the calories and not the macros

Developer Response ,

We are very sorry to hear about this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

nibiplin ,

Aggravating

I did like many aspects of this app, but there were some things that were very aggravating which is why I deleted instead of purchasing premium. 1. I answered vegan in my questionnaire and yet I was recommended non vegan meal ideas. 2. I accidentally entered a whole day of meals on the wrong day and could not find a way to easily change the date instead of having to delete everything and re-enter on the correct day. 3. Food database isn’t the best and I could not figure out how to add my own foods or my own measurements.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

PNJ4UA ,

Easy to use app

So easy and fun to use. Has most everything I need to follow my healthy meal plan and reminders to weigh in and exercise. Only request: add options to customize workout/ exercise plans. Some of us are starting over after surgery or long term inactivity. So, these limited choices-“moderate aerobic exercise” are not applicable for us. No option for stationary biking that I can see....Otherwise, this app is just right! Thanks!

Developer Response ,

Thank you so much for you feedback! Glad to hear you like our app! We will forward your feedback to our developers, thank you!

Magpie101hi ,

Yes👏🏻

Honestly my favorite thing about this app is that it’s not enforcing that you need to eat less to lose weight. It gives your meal a bad rating not only if you overeat but also if you undereat. Also I love that I can just scan the barcode of something. And also how it factors in different types of exercise. Lastly I love how it gives you water tips. Overall great app! Even without the whole premium thing!

Developer Response ,

Thank you so much for your positive feedback! We are happy to hear it! If you wish to test out our premium features, please, feel free to email us at contact@lifesum.com and we are happy to provide you with a free trial! Thank you!

kentrj99 ,

UPDATED: Bad start gives me little hope

Prior rating low because I couldn’t login. Very pleasantly surprised the developers saw my review and addressed the problem. The Login with Apple ID now works. Thanks for addressing. Haven’t yet determined whether I’ll subscribe but will update rating again if/when I do. Personally, I’d prefer a free trial of seven days like most subscription apps offer (with automatic renewal payment at end of trial), otherwise pretty expensive service to try without full confidence it will do and track what I want it to track.


PRIOR REVIEW:

Provides option to log in using my Apple ID, but the tells me account is not activated. That’s not true. Have been able to login to other apps, websites, App Store, etc. I have no intention of providing my email address to an app that can’t get the login process correct.


Go elsewhere for your fasting app or food tracking app.

Developer Response ,

Thank you for your feedback! Glad it could be solved!


Please feel free to reach out for a free trial to contact@lifesum.com

amihed ,

Great Fitness App

This app is very easy to use! Most apps are confusing and get you lost in the settings trying to do anything.

Lifesum is easy, able to be used free (to a large extent! Just no recipes and different diet plans: that’s it! That’s the only thing you’re missing out on, all the other app features are able to be used with ease).

I’ve used it for years. Always my favorite app for calorie tracking

Shaundg ,

I like it but would like to see more

I like the app and I think it have a

lot of great features to help you with your dieting goals! However, I would like to see a feature where a shopping list is made with the ingredients from meals that you have saved. Where the app looks at all the meals you’ve indicated and tells you what to buy. Maybe even seeing a meal planner where you can organize when you would eat each meal throughout the week.

Developer Response ,

Currently we provide this feature in the 3 weeks weight loss plan, please check it out: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=plans-nutrition&f=3-week-weight-loss&p=all

Batgrill ,

Good but some flaws

This app tracks calories, daily protein, carbs, and fat very well and it is very quick easy to use. However, you can’t do much because most of it is limited to paying for premium. Also, one thing I would like to change is that this app sends you lots of spam mail. There is an option where you can unsubscribe from it, I have tried to unsubscribe multiple times but it always fails to deliver the unsubscription mail so I don’t know how to stop getting them unless I delete the app.

Developer Response ,

Thank you very much for your feedback! The unsubscribe link should lead you to the webpage - there is no additional email needed. If the link is not working, please contact us at contact@lifesum.com and we will make sure that you will be deleted from the mailing list right away.

Confusedmixer ,

Unexpected Crash

I love this app and have been using it for awhile and with the new year was really excited to try the 3 week weight loss meal planner. After planning all day and buying food to complete all the recipes, the app decided to crash every time I click the plans tab. Now I just updated yesterday to the newest version, and the plans tab has worked fine all day- until I finally decided to track a meal. Since then it’s crashed every time I’ve clicked the plans tab, I’ve restarted redownloaded so just beware!

Developer Response ,

We apologize for the issue you are experiencing.


Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Hondo73 ,

No longer retains information

I started using Lifesum based on reviews. Initially the app worked great and I liked it more than MyFitnessPal.


The issues started with an update, where I would have to log in every time I started the app. I contacted Lifesum and they corrected the issue.


Four days ago I started the app and it was asking that I set a goal (which had been previously set). I would attempt to set the goal but the next button would not (still doesn’t) work. I also noticed that my profile picture was gone.


Today, I tried to enter my food and I noticed that my calorie goal is missing.


At this point, Lifesum is not retaining profile information, necessary for calorie goals and tracking.


I’m extremely disappointed with Lifesum right now, as I cannot confidently track my calories with this app.


I currently have a yearly subscription which only aggravates the matter as I may need to switch back to MyFitnessPal if the current issues are not rectified soon.

Developer Response ,

Thank you very much for contacting us!


We are deeply sorry for the issues related to the latest version of the app!


We would kindly ask you to proceed as follows and come back to us in case this is not solving the issue for you:


>>Please log out of the app and in again. <<


This should solve the issue for you as it will trigger the sync of related data leading to the current issue(s) you are experiencing.


If it should NOT solve it OR if the issue should reappear after some time:


Please contact support at contact@lifesum.com and let us know after what time frame and how frequently this happens again.


Your feedback will be crucial for the investigation and solution of this issue.


Thank you very much in advance!


And again - please accept out apologies. We will do our utmost to solve this as soon as possible.

SeanaLyn ,

Was great until update

Now it’s completely useless and I’ve been trying to get someone to help for a week with no success. All I’ve been told is to log out and log in which has done nothing. My data is gone, the macros are way off, I have to resync with phone daily, and the exercise tracking is waaaay off. Used to love this app but the latest update has rendered it useless and getting support is like pulling teeth. I’ve emailed, tweeted, and contacted in app but have had minimal response just telling me to log out. Case was closed by company without resolution :( I hope they fix this because this was my go to app for calorie and exercise tracking.

Developer Response ,

We have just launched a new version in the App Store that should fix your issue.


Please proceed as follows:


1) download version 9.1.0

2) log out and in again

3) force close the app and restart the app

4) track a new food item


These steps will trigger the data being synced to the app correctly.


If you still should have any problem, please come back to support with details at contact@lifesum.com


We deeply apologise for all the trouble and the waiting time!


The team is doing its utmost to completely solve this as soon as possible.

Happykitten23 ,

Enjoying this App

Very simple to use. Helps me stay on track. Especially nice for reminding myself to drink water. I have been using this app for a week now. I have been using it mostly to track my net carbs since I am a newly diagnosed diabetic. With eating less refined carbs, drinking water and intermittent fasting, I’m down 5 lbs this week! This App is a huge benefit to reaching my health goal. I go back to see my endocrinologist in Jan and I am hoping my A1C will be down!

Developer Response ,

We are super excited to hear that Lifesum has helped you improve your lifestyle! Thank you for sharing your positive thoughts on our app!

TLG612 ,

Can’t add anything since the “update”

I really like the idea of being rated on the quality of food I’m eating instead of just the calories in it. It’s more helpful to be told why a food is unbalanced instead of getting on the scale every week or so and wondering why your hard work isn’t paying off. However, whoever programmed this app kind of dropped the ball. Whenever you give it too many commands in row, it just crashes which isn’t ideal for an app, especially one that’s being paid for.



Update: Whoever programs this app should be fired. Every “update” makes it worse.

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

leton hawk ,

Okay product, prefer FitBit but only this tracks with Apple Watch

The app is handy for tracking apps and easily picks up barcodes, but the calorie tracking isn’t as flexible as FitBit’s. For example, it automatically defines your serving as, let’s say, 2 tablespoons, but you can’t edit the number. So if you only had 1 tbps, you’d have to write it as 1/2 serving. Not that big of a deal, but annoying if you’re accustomed to more flexible UI. Similarly, the ads for getting premium service are obnoxious and make navigating the app frustrating at times.

Developer Response ,

Thank you for your feedback and sorry to hear about this issue! Can you please send some screenshots showing the problem so we can report this to the team in charge? You can contact us through contact@lifesum.com. Thanks in advance and apologies for the inconvenience!


WhistlerNate ,

Watch app not good

While this app is pretty good (if you pay for premium), it leaves a Lot to be desired for the Apple Watch version. Very little functionality for the watch. It doesn’t really do anything, and won’t update my “calories burned” which always stay at “0”, despite my workout, health, and activity apps showing that’s not the case. Not impressed with this app. Even less impressed they force you to pay for subscription for just basic functionality, and again; nothing useful for Apple Watch.

Developer Response ,

Thank you for your review and sorry to hear that! Can you please send us more details regarding the issue through contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the trouble!

Vgdrghnbcsshinvsss ,

Great for tracking

This app is great for tracking your calories and macros. However, I don’t recommend following the amount of calories it tells you to eat especially if you input how many calories you burned during your workout. The amount is way too high. As long as you know how many calories you need to eat this app is great. I chose the lose weight option and it told me I needed to be eating over 4000 calories which is way off.

Seymole ,

Love it!

The aesthetics of this app are great, as well as the functionality of it. I’ve used a lot of apps and food trackers, and the fact that this reminds me to drink water, gives me calorie goals for each meal and provides the option of following different diets, makes it easy and streamlined.



The only thing I wish I could do is pay for one month at a time versus having to buy in 3, 6 or 12 month lumps.

Developer Response ,

Thank you very much for your review!


You find the monthly option here: www.lifesum.com/premium

BenjaminGaming360 ,

This app is great 👍

So I woke up one morning, realized I wanted to lose weight, so I downloaded an app that my friend told me about, and that was this app. The day I got it I felt motivated to eat healthier because I could see how much I was eating way better than I originally could. I even tested the app myself and the calorie counts are very accurate. If you want to keep track of what and how much you eat I definitely recommend this app!

Developer Response ,

Thank you very much for your feedback! That is highly appreciated!

Arely Segovia ,

New to the app

I just downloaded this app because I’ve heard good things about it. I was thinking of buying the upgrade version but I just realized I input my lunch and when I opened it again it was missing. I’d hate to have to input my meals over and over because it’s not being saved correctly. I really like everything about the app but that one thing would frustrate me. Can it be fixed?

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

jlikedoc11 ,

False advertisement.... be warned.

I just paid for the premium, the app advertises that you get a shopping list and meal plan. Well none of that exists on my app once I paid. So I basically just spent money on nothing. Why don’t I have these features? What am I paying for? I see that other people are able to make the meal plan but I can’t. This is very frustrating, I do like the rest of the app but the fact I paid for your 3 week program advertisement and it’s a false advertisement. The 3 week program is not on the app. And premium does not give you access to it. Very disappointed....

Developer Response ,

The 3 week weight loss plan requires specific settings in order to be available under Plans. Please, visit this FAQ article https://bit.ly/2RdOobk and find out more about our plan 3 week weight loss plan. Good luck with your goal!

mariainbrooklyn ,

Love it

Love this app! So user friendly and it really gets me motivated to eat healthier. I’m fairly conscious of what I eat already - or so I thought - but this makes me think twice before I mindlessly snack on something because I know I’ll have to log it later. I feel full of energy and excited to eat well, which is no small feat! Also love the barcode scanner which makes keeping a food diary so much easier.

Developer Response ,

We are very happy to hear that you are satisfied with Lifesum - many thanks for your review and good luck with your goal!

Lilikoi Maui ,

I lost weight but...

The app works. If you stay on the program, you will lose weight. However, their recipes lacks variety. I wish they constantly add more inspirational recipes from all over the world. Personally, because I'm from Japan, I wish they include more REAL Japanese good. After three months, I get bored looking at the same recipes and having hard time to go back on my diet. People at Lifesum, if you are reading this review, please work on this matter. I won't renew my subscription if there were no improvement.

Developer Response ,

Thank you very much for your feedback! We will definitely be working on additional content in the recipe section as well as for the Meal Plans. We apologise for the waiting time.


ご迷惑をおかけしており、申し訳ございません。今しばらくお待ちください。

John in Paris ,

Freezes up just as soon as look at you

This app has long had its quirks and annoyances (I’ve paid for a subscription since 2015). But it continues to get changes instead of fixing old bugs, or new bugs instead - or worse, in addition to - existing bugs. Recent versions (since even before the new version 12) have frozen frequently and at very inopportune times, usually resulting in the app crashing or my having to force restart it. Then it takes minutes to start up again (iOS 13 and 14). I won’t be renewing my subscription this year.

Developer Response ,

We thank yo so much for your valuable feedback, and are very sorry to hear that you are experiencing this. Your feedback has been sent to team in charge, but would love to know more details in regards to where and when the app freezes and/or crashes. If you would like to provide us with these details please do so at contact@lifesum.com. Thank you so much and again, we deeply apologise for the inconvenience!

Technicallpwincshess ,

App Bug or Simply Not Working?

I’ve been using this app for about a week and a half now and I’ve enjoyed being able to track my food intake. With that being said, users who are using this for free already have such limited access to features on this app so I will admit I became quite frustrated when I noticed that the graph that depict ones overall calorie intake over the course of the week was not showing the calorie intake every third day despite having filled out my food intake for those days (also frustrating I can’t show my proof but that’s neither here not there).


I do not know whether that is a bug in the app or that is something the developers have done on purpose in order to push the free users into buying into their subscription, because if that is the case it is frankly annoying.


If it is a bug please fix.

Thank you.

Developer Response ,

Thank you for your review! Can you please send your details and issues directly at contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

Sz3746 ,

Very little recipes and menu options

Was very excited to try the Keto Burn Plan option, after making a 3 months purchase I saw the plan and was surprised to see only few menu options to choose from, only around 8 dishes to choose from for each meal. This is not worth the monthly commitment. If I were only looking to track my macros many apps does it completely free, really only signed up for the menu planning but with such few choices it is worth paying for the app. I also reached out to the Contact us and no response after 4 full days after multiple efforts on my side to reach out. Very disappointed :(

Developer Response ,

We are sorry to hear that our Premium version wasn't what you had in mind and we thank you for your feedback! Also, please make sure that you're contacting contact@lifesum.com and we will get back to you as soon as possible. Thank you for your patience!

Na No Da ,

You get what you paid for

I’m currently using the free version and it’s okay. I’m not in the habit of tracking my meals, so I won’t be paying for the premium version just yet. The free one doesn’t have much to entice me to purchase the full version. Maybe when I use it more often my opinion will change.


Over all, it is easy to use, though it doesn’t have all the food options that MyFitnessPal has. And without the premium, I’m not sure what I can do in improve the meals I’m having now. I will be keeping the app as it’s the only one with a face option for the watch.

Developer Response ,

Hi there and thank you very much for your review!


Please feel free to contact support at contact@lifesum.com for a free trial to Premium so you can test all features.

B. Mackow ,

6 stars if I could

This app totally turned my life around, premium is affordable and offers you the ability to transform your lifestyle easily without prior knowledge of advanced nutrition and exercise. The barcode scanner is AWESOME!! My only problem so far is that I have to double check all labels when adding new items since I’ve noticed a few discrepancies (very minor ones though, I’m just way anal)

Developer Response ,

Thank you very much for your positive review! We are glad to read that you are satisfied!


We will be continually improving the food database.

food!!44 ,

5 stars!!

Beautiful app, very useful. I only just started the app so haven’t seen any results but I definitely feel better. I’ve been trying to lose weight for a really long time now and it’s been really hard. But I believe this app will really end my struggles. It makes keeping track of calories so easy and provides lots of encouragement. I feel like I have to prove to the app that I can, and I WILL!

Developer Response ,

We are happy to hear that Lifesum motivates you towards a healthier lifestyle and many thanks for your great review! :-)

Frugalfrank ,

Can’t build my own recipes

I’m searching for a food tracker that is straight forward, doesn’t freeze constantly, and doesn’t automatically assume that I only eat packaged foods.


I really like what this app could be. However, without an ability to create & save recipes, it’s useless to me. I cook most meals at home with real food so it’s a pain to record my food unless I can save, edit, and re-log my recipes in the future.


I hope to come back and change my review when this feature is added one day!

Mathyoooo ,

I love the new UI update, but...

I love this app, and I love tracking my meals; however, with these new UI improvements, I liked using it even more.

I have one complain and it’s not a big deal but to be honest it bugs me. When launching the app the first time or from the background there is a glitch in the total calories, it puts some numbers before showing the actual number moreover there are also colors on the top view then it’s back to black color.

Jojo'sXGhoul ,

Vegan propaganda

I eat mostly animal products, because they have the most bio available and highest amounts of micronutrients compared to plant products. Protein too, because I want to be fit and plants are lower in protein by calories and amino score. Though this is basic knowledge, this app doesn’t allow you to specify you eat grass fed only and that all the meat you eat must be conventional low quality meat. Your health score is based off the amount of plants you eat and though I hit all my micronutrients almost everyday, I’m classified as “unhealthy”. Also, the biggest issue is the premium. It’s not monthly, so if you want to cancel, well there goes $40 to $80.

Developer Response ,

Thank you very much for your valuable feedback, we have forwarded it to the team in charge for their knowledge! Regarding the subscription, please choose the 1-month subscription if you wish to pay monthly. Should you need further assistance please contact us directly at contact@lifesum.com.

breizhnoelfrancias ,

Says its vegan/allergen friendly but its really not

Has no diet plans for vegans or vegetarians. Fighting to get my money back now. What a disappointment. I can see how this would be useful for people who eat meat, though—otherwise, not many choices or options to choose from, and not as customizable as advertised. However, the calculator for the macros isn't beneficial and doesn't guide you through what the proper % balance would be for your goals. It presets it but not to what would be accurate for what your goals are. The app isn't exceptionally user friendly all in all. Great concept of an app, though; just needs a lot of work.

Developer Response ,

Thank you for your feedback, We are sorry to hear that y ou feel this way!


Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

Thank you!

kenziesophia09 ,

Weight reset?

I really love this app, the aesthetic and functions are awesome, but it resets my weight to my starting weight randomly and doesn’t let me change it. This is frustrating because I like to see my progress on the line chart and the data is incorrect and doesn’t give me an accurate representation of how my weight loss has progressed. I have tried to delete my account and start over but it seems that this is not an option. I am very tempted to delete the app altogether and try something else.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com. Please also include phone model, OS and Lifesum version. Thank you!

Going_cold_turkey ,

Wish I stayed with the standard

Upgraded to the premium version so that I could sync it to my Fitbit. Wish I never did. Ever since upgrading the app has been so horribly inconsistent. In my food diary one time when I open the app my Fitbit data is there, and gone the next time I open it up. Its hard to keep track of the recommendations on what I should eat when there’s no consistency in the app. Besides the diet recommendations, my weight and water intake are constantly being reset on me as well. So many bugs in the premium version. Hope they get this stuff figured out.

Developer Response ,

Thank you so much for your feedback, we are very sorry to hear you experienced these issues. Please feel free to contact us with more details at contact@lifesum.com and we will take a closer look at the matter. We will make sure your feedback reaches the team in charge. Thank you!

Tayyvo ,

Brand New User! - But Slight Issue

So far I love it! I have been reading about Intermittent Fasting and was thrilled to see a 5:2 plan being offered. The one issue that was bothersome for me was that the Daily Progress bar is a day ahead of my tracked day. Ex: I recorded my meals on Wednesday July 24th but then see it portrayed in Thursday’s Daily Progress bar. It’ll then tell me I ate too many calories that day because it was meant to be a fasting day. I’m not sure how well I explained that but perhaps it was my own mistake.

Developer Response ,

Thank you for your feedback and sorry to hear about this issue! Can you please send some screenshots showing the problem so we can report this to the team in charge? You can contact us through contact@lifesum.com. Thanks in advance and apologies for the inconvenience!

TamTastic1 ,

This App is AWESOME!!!

I’m LOVING this app! This my 3rd attempt at the Keto Diet, and this app is making all the difference for me. The meal plans are great- simple, yet very delicious!



I love how convenient it is to create your shopping list for each particular recipe. Being able to have such a great selection of meals to swap out if you don’t want the suggested meal- I could go on and on about how amazing this app is.


This app has made this diet fun and enjoyable! And I’m losing weight! Yay!

Developer Response ,

We are happy to hear that Lifesum motivates you towards a healthier lifestyle and many thanks for your great review! :-)

DustyBaker.78 ,

Good Concept But...

I like the idea of this app-- tracking food/exercise weather it's to get in shape or stay in shape. However the food ratings seem to be way off. Whenever I add a healthy food it always has a frowny face saying it is high in carbohydrates-- honestly we NEED carbs for energy and I just find it pathetic that a banana has a frowny but a frozen food high in sodium has a smiley face. I find it upsetting and I think it could lead people in the wrong direction! Is there anyway to turn off the smiley+frowny faces because fruit+veggies+legumes+etc. are NOT unhealthy :)

Developer Response ,

Thank you very much for your feedback! Part of the database is user-created and unfortunately there are cases where fruit or vegetable gets a "frown" as the creator did not enter the correct macros. So this can explain the ratings.

Kalibriannewilson99 ,

Great app but doesn’t load

I love everything about this app, and it works fine when I’m at home. But once I leave my house it’s stops loading everything! I go to look up foods in the search bar and nothing comes up, and it’s not like it’s loading, there’s no loading bar. And my service isn’t bad, even when I’m under a different WiFi or have 4 bars of service it still doesn’t even try to load anything. PLEASE fix this it’s so frustrating, especially because I paid for the app.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

Dabeanie ,

Ideas

I actually really love this app and have been using for a solid month and have seen an improvement in my life. However, I have my preferences set to be lactose intolerant and have a dairy allergy yet this morning it informed me I should try drinking milk to get vitamin d. Huh?

I’m also a nursing mother and would love to have that as a plan option because my water and calorie intake is rather different and the app makes me feel bad about that calories I do intake.

I will continue to use this app, but it could have a couple improvements.

Developer Response ,

Thanks for your review and our apologies for the error you encountered! Can you send us more details and some screenshots at contact@lifesum.com so we can look into it? Also, please take a look at this article https://bit.ly/2GdEUrQ on how to use Lifesum when breastfeeding!

Skinny Struggle Buss ,

Helping the struggle bus!

I have always struggled counting calories and staying balanced. Then I would give up, it was to hard so what was the point! This app has kept me on track, and really made it easier! I actually feel bad when I eat something I know it’s not going to give me a smiley face for(kinda wanna lie to it sometimes 😂). But it’s holding me accountable and I’m seeing progress for the first time in a long time!!!

Developer Response ,

Thanks a lot for sharing your experience! :)

LaurenElysseR ,

One problem

I really like this app. I can set my goal and play around with entering my food in before I eat it to see where I am on my macros. I like to cook allot and Lifesum allows me to create recipes using the foods I use. It’s great! My only problem is I like to make my food for the day before but, when I go to enter in my food there seems to be some glitch that adds that food to the current day. I’m always have to go back and erase data and renter it on the correct day

Developer Response ,

Many thanks for your great review and apologies for the issue you are having! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

whathappened! ,

Good app

I’ve been messing around with Keto for 3 years, this app helps keep you honest and on track. It makes tracking food is super easy and pretty fun actually. I think I bounced in and out of Ketosis a lot before I started using this app, I feel on track all the time now. I’m sure there are other good apps and this is the only one I’ve tried, but I don’t have any reason to look further.

Developer Response ,

We are very happy to hear that Lifesum has contributed to your healthier lifestyle, especially in a fun way, and we thank you very much for your awesome review!

Scoopsequalslov ,

Best tracking app!

I absolutely love this app. I HATED tracking my food until I found this. I love that it actually grades your food and gives you a breakdown on how well you ate for the week and where you can improve. It’s a game changer. I’m so much more aware of how much I’m eating and it allows me to still have “balance” and not worry about eating perfect 100% of the time. I even upgraded to the premium version.

Developer Response ,

We love to hear this, thank you so much for sharing your positive feedback! Delighted to hear that you are satisfied with Lifesum! Thank you!

violetdream666 ,

Good app

She actually really like this app. I do t really have anything to say as far as changing the app other than maybe add just a few options of personalizing the color and also making a way to be able to change your profile picture. If there is a way to change profile picture than can we make it easier to because I’ve looked everywhere to be able to change it.

Developer Response ,

Thank you very much for your feedback, we are very happy to hear you are satisfied with the app! We will send your feedback through to the responsible teams for their knowledge!

Mrs.Nealisforreal ,

Great app !!!

I absolutely love this app I have been tracking my food and workouts for a week now. It helps me eat less calories and I have already dropped 2 lbs. The reason I got this app is because I am going on vacation and trying to slim down a little before I go. If your busy mom like me you will love this app. Plus , you are able to scan the labels to food as well! Overall , I am very impressed ☺️

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to read that you are satisfied with your Lifesum experience.

caitthegreat316 ,

Sooo helpful!

I’ve been using this app for a little over a month now and track my food, exercise & water everyday. It’s extremely helpful and I’m able to hold myself accountable. By using the app I’m more aware of my choices and I strive to eat healthier, eat more (I wasn’t eating enough before), stay hydrated and continue to make progress in my personal fitness and general overall health goals. 😊

Developer Response ,

We are happy to hear that Lifesum motivates you towards a healthier lifestyle and many thanks for your great review! :-)

CptCuddlez ,

Missing/hard to find feature?

First off, I just downloaded this today and I’m super excited to use it. It appears to have a ton of helpful features including meal plans and recipes. But my only gripe is that if I add my own food item I can only enter the calories. There’s no way to add fiber, carbs, fat, etc. I would love this so I don’t get frowny grey faces for cooking my own food. If this feature is in here and I’ve just overlooked it then disregard this and it would be 5 stars!

Developer Response ,

What you are using is the simple calorie tracking. If you would like to create food items including macros, please follow these instructions: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-do-i-track-created-food-meal-recipe-from-my-favorites-in-my-diary---ios&p=all

00000000000000000000000öø ,

Great!

Awesome app and I highly recommend the premium. $35 for a year, you can’t go wrong. But should work on making small things more organized. Ex. Your favorites by what kind of meal they are (breakfast, lunch, dinner, snack), also should keep the plans page the same, but extend it so that underneath what it already has you can see all of the plans and not just the ones it shows. Don’t let this opinion get in the way of the app though. Definitely a great app!

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

jjahgsb ,

Great app, when it works

This is by far my favorite app for tracking calories. It is super easy and functional to use. I appreciate all of the awesome diets and the way it motivates you to keep your diet balanced. Yet, it randomly stopped syncing with my watch, so it no longer tracks my active energy, and often times I have to update foods multiple times before it actually accepts the changes.

Developer Response ,

We are truly sorry for any problems you are having with the app in connection with Health.



The team is working hard on identifying the problem and will do its best to provide a solution as soon as possible.


We sincerely apologize for this inconvenience and appreciate your patience while we get this sorted out.


Concerning the food tracking: please contact us with more details at contact@lifesum.comso we can investigate this issue. Thank you very much!

jzjgzfjzjfzhfzfhzffj ,

Bad customer service

I would like a refund for this app. I requested via email per lifesum instructions and received a response about longer than usual wait times. They have never responded back to me at all. The app is pretty easy to follow but has limited capabilities. You cannot pull in recipes which makes it impossible to track and very limited food choices after awhile. Great things is ability to scan bar codes & ease of use. But customer service is very important to me for any service so due to that situation I would not recommend it.

Developer Response ,

We deeply apologise for this! Please contact support directly at contact@lifesum.com and they will help you sort this out quickly. Thank you!

chunsangmi4 ,

Really liking it!

After having tried a couple of other popular food trackers, I have stuck with this particular one because you can see the general macros for each day. It also helps that the interface is pleasing to the eye and although the database for food isn’t as extensive as those from the other apps, I find that it’s enough for what I need.

Developer Response ,

Thank you so very much for your positive feedback! We are very happy to read that you are satisfied!

EWinWES ,

Pretty nice

I’m mostly using this for a food journal, and I’m largely satisfied. However, it does glitch sometimes and randomly changes my birth date or my calorie goal (and not because of exercise, sometimes I wake up and haven’t done/eaten anything and it’ll have changed already). It also doesn’t always scan barcodes correctly (i.e. the wrong kind or flavor of drink even if the brand is correct). Other than that I do really like the app.

Divergentdaydreams ,

Decent but a lot of glitches

I decided to splurge & purchase the premium version of this app. The app seems easy to use at first, but once you start using it on a daily basis it fails, and fails hard. To put it bluntly, it’s been a big disappointment and I will be requesting a refund from apple.


There are many glitches throughout the app that make portions unusable. And, when contacting help/support you get no answers...even after paying for a yearly subscription. It’s completely unprofessional.


I would not recommend this app if you value your money or time.

Developer Response ,

Thank you for taking the time to review our app and we are sorry to hear that you've had a bad experience! Please, make sure that you are sending details of this problem directly to contact@lifesum.com. Our support team responds to all emails and messages as fast as possible. We apologise for any waiting time and thank you for your patience!

antlerblood. ,

More water size options

Love this app, it’s beautiful, but I would love to see more water bottle size options, I always carry my 40 oz water bottle with me as it is a more sustainable and eco friendly option. I would love the app to encourage the use of refillable water bottles in various sizes, such as 8 oz, 12 oz, 16 oz, 24 oz, 32 oz, or 40 oz that way it is much easier to keep track. I also would love to see more options for portions such as measurement and weight options. Other than that I love it!

Developer Response ,

Thank you very much for your feedback and kind words! So glad you like the app! We will make sure that your feedback reaches the responsible teams.:)

KevinAmiri ,

Ok App but could be a lot better!

There isn’t much explanation as to what the features are. It shows Carbs but doesn’t tell you if it is net carbs! Why not show both.


And there are duplicates of foods with varying nutritional information. For example, you get Shrimps and Shrimp with different nutritional values albeit the starting point has different weights.


Some basic foods aren’t listed either. I look up and try and guess what the closest food would be but I shouldn’t have to. It can be a lot better than it is.


There should be a lookup table that you can search without going into lunch or breakfast to look for items. It would be nice to be able to get the listing for veggies with lowest carb or calories, low carb or 0 carb foods so you can plan your meals.


Like I said, could be a lot better!

Developer Response ,

Thank you very much for your detailed feedback!


You can currently choose between either carbs or net carbs as son as you will start a keto plan.


charlievhill ,

Pretty good, annoying ads for premium.

I’ve been using this for about a week and I really like the interface.


One thing that is super annoying is the constant prods to upgrade. I want to try this product and see if I stick with it before I purchase it. And the app constantly directs you to services that aren’t offered in the free version and asks me to go premium.


I just want to track my meals at this point. And the arrows and other prompts are all just trying to sell me things. Frustrating.

Developer Response ,

Thank you for your review - we have forwarded your feedback to the responsible team! Feel free to send us your registered email through contact@lifesum.com for a free trial! :)

Czinn123654 ,

Good App

This is a good app. The design is great. The problem is that the daily intake tab isn’t worked my correctly. I have my daily calories set to 2800 and it always says “/3000” to start. As I enter food throughout the day it rises. And usually ends up around “/3600”. This doesn’t make any sense? Also the serving size calculator is incapable of simple math and will say one serving of something is 200 calories, but when I type two servings it says 399 which is frustrating. Fix these things and the app will be much better.

Developer Response ,

Have you connected a partner to Lifesum and deactivated "Exclude calories" under Settings/Personal Details? In this case, your burned calories are added throughout the day. If that is not solving the issue, please contact us at contact@lifesum.com

girdyt ,

Great app, but don’t pay for it!

I like how this app gives you a rating for each food you eat so you are more aware of what you are putting into your body. However I don’t feel like it is beneficial enough to pay for it. The app doesn’t have tons of foods you can search like on MyFitnessPal which is frustrating. A lot of foods i do search are off on calorie count. Makes me question their accuracy on macros as well.

Also they have a cute smiley face that rates your food choices but the smiley face isn’t always consistent when you get the same exact food.

Developer Response ,

Thank you very much for your feedback! We will make sure that it will reach the responsible teams.

karlaleja ,

Team MyFitnessPal

I got a bit carried away with the aesthetics of Lifesum and purchased the premium version without much thought, I was quickly disappointed. I would scan in my everyday food items and the nutrition facts were off by a lot on about everything, taking the time to edit each item of food was enormously inconvenient! I’ve used MyFitnessPal since 2013 and I’ve never had any issues with it! It’s way easier to use and most importantly it is actually accurate which is the entire point of counting calories and macros. I’m currently waiting on my refund from Lifesum and will be back on MyFitnessPal ASAP!

Developer Response ,

We are sorry to hear that Lifesum didn't meet your expectations and we thank you for your feedback. Our food database is partly user-created and that results in some items having inaccurate nutritional values. It's recommended that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. You cab find out more here: http://bit.ly/2n1KDcK

Cheese gnome ,

dont worry i wont whine about water bottle sizes because this is great

the app is visually appealing and nice to use. i do wish they would add more diet plans like diabetic or other such restrictive, but necessary plans but I understand each user can still customize. Peole need to think for themselves and tailor their plan to fit their needs, without the whining about customizing water bottle sizes or extreme maco counting. think for yourselves and rock on

Developer Response ,

Thank you very much for your rating and feedback and good luck with reaching your goal!

Teglia ,

Amazing I love it!

I previously used this app for free just to track my eating habits I love how it’s easy to understand and use. I recently upgraded to premium and omg best thing ever! The recipes are easy and quick to make and delicious and I love the shopping list feature were you can just tap the recipes and it adds what you need to your shopping list and you can easily cross off what you have. AMAZING !!!

Developer Response ,

We are delighted to read your review, and that you are satisfied with your Lifesum experience! Thank you so much for sharing your positive feedback!

GingerZoe ,

User appealing, less user friendly if free

I love the design, layout, & concept for this app, but unfortunately can’t justify purchasing the Premium version. Because of this, I can’t save recipes/meals I often make, so I have to manually enter each ingredient & estimate amounts... pretty tedious. The free version almost discourages home cooking & encourages pre-packaged foods because of this inconvenience. The Premium version seems awesome, and the app is cute enough I’ll keep it, but I’ve fallen off & on of using it because of the tedium of logging things.

Developer Response ,

Behind Lifesum stands a team with more than 80 employees and these running costs have to be covered.

Currently the subscription model including Premium features is the best we can provide. Please email us at https://lifesum.com/deep/settings?page=support for a free trial.

Thank you for your understanding!

Boomwormwithheadphones ,

I love this app

It has so many great features! There are several plans to choose from to help you decide what your macros should be. The graphics are super cute. It’s very easy to track food. But it’s also great to track weight and other body measurements. You can easily customize the measurements to include anything that you think is missing. The graphs are amazing for measurements and for food.

Developer Response ,

Thank you very much for rating us and for your positive feedback! :-)

shahfigoendisj ,

Like don’t love

The app really won’t do much except track your food and exercise. Unfortunately after tracking a meal or work out, it will randomly disappear and either end up on another day or just be gone. It’s kind of frustrating.

As well the little faces aren’t helpful. For instance Greek yogurt gets a negative face...?

As well, a lot of food isn’t verified so typing in “green onion” or “avocado” you can’t get a realistic calorie measure on which is really strange.

Developer Response ,

We deeply apologize for the issue you are experiencing. Please contact us with details, step description and screenshots directly through the app under Settings/Support > click on the contact option in one of the FAQ articles - so we can start investigating your issue. Thank you!


Shay 0223 ,

Very limited weight loss/health resource.

I have purchased apps that promote similar attributes to assist in weight loss and healthy eating. In all honesty, this has been the most disappointing. Here are my reasons:


1) very limited informational resources on meals, diet, nutrition, etc.

2) does not connect with Garmin

3) imputing food, water, and exercise is not as efficient as say, the My Fitness Pal.

4) email sent to company inquiring about a few things- no response

5) lacks options for the way daily intake is inputted, I.e. this app automatically deducts my calories burned and adds it to my daily intake- which I don’t want to do. This leaves me with reconfirming my calories and macros- then no need for this app.


The best, most comprehensive app for reaching weight loss, nutritional, and overall fitness goals is hands down My Fitness Pal. The only reason I regretfully choose this one over the other this go around was price. Ironically, I’ve now thrown away $30 since this app is not useful to me.

Developer Response ,

Hi Shay, thank you for sharing your valuable feedback with us! We are sorry to hear you feel this way. We will forward your feedback to the teams in charge for their knowledge. Thank you.

appreviewbb ,

If you are not a rich 5-star chef, might want to reconsider

I read all of the reviews and was super excited to try this because myfitnesspal is just so blah.


First off, the app wouldn’t let me even continue unless I signed up for a subscription, it didn’t seem to offer a trial of any sort which I found annoying. Subscriptions were affordable so I thought what the heck.


THEN it gives you your meal plans. Are you kidding me? Super unique and different meals with bazillions of ingredients every day? Like what I’m supposed to go hit the grocery store and blow my months salary to accommodate this incredibly complex meal plan? I have a hard time dieting because of time and money, two things this app seems to have no consideration for. The complexity was seriously mind boggling.


I guess I’ll give it a try and just completely ignore the meal plan and count calories, sadly I already paid for it so what choice do I have.

Developer Response ,

Thank you for reaching out and sorry to hear that you have found our app difficult to use! Once you sign up to our app and close the Premium page, you can use Lifesum's free version for unlimited time, without it being necessary to upgrade. We offer a free trial upon request. You also have the right to apply for a refund within the first 14 days after subscribing, if you find the app to be disappointing. If you would like to give our Meal Plans a try, please reach out to us through contact@lifesum.com and we will happily give you extra guidance! Please, note that your feedback has been forwarded to the responsible team for future reference.

Swoasis ,

Terrible

I'm greatly disappointed by this app. So after a few days of using the app I noticed that the app doesn't have customized foods like for example a hamburger with no bun and I bought one of the premium memberships and realized that the recipes that come with it are extremely limited for the price that I payed for. I could've bough 4-5 large cookbooks with the money I used. Other fitness apps like fitness pal is a lot better than this and it's FREE. Don't bother with the membership. Wish I could get my money back.


Also the recipes it provides are usually going to cost you an additional $$$ just to get the ingredients for it.

Developer Response ,

We are very sorry to hear that you are not satisfied! Thank you for the feedback, we will make sure that it reaches the responsible department.


A refund is no problem within 14 days after the purchase. Should you have purchased Premium via iTunes, please contact Apple directly for a refund.

Noel.000 ,

Would recommend

This app is great because you can set goals and get help along the way. Of course there’s premium like there is for everything, but they shove it in your face in a way that’s not as annoying as other things. You can also not get premium and still use 60% of it, unlike other apps where if you don’t get premium you get like 10% of the thing. It’s pretty nice overall and I would recommend it.

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

runnergirl620 ,

Issues Syncing Apple Watch

I pay for a premium membership and sync my data via my Apple Watch, however, I very consistently have issues where probably twice a week the data and steps do not upload to the app. This is very frustrating as this happens quite often. Other than that, the app is great, but the issue with step and calorie tracking makes me consider using a different app. But I paid for a year long membership, so that is why I continue to use the app.

Developer Response ,

Thank you for your review and apologies for this issue! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance!

Joshieeee2 ,

Could be perfect but very deceiving at moment

The description sounds like you will be able to generate a grocery list from the recipes in your program to plan the week based on your meal plan. Why is this feature missing?


You even have a picture of the shopping list in your App Store description but it doesn’t exist. That’s false advertising. When will this feature be added?!? Will gladly change review if this advertised feature is added as shown.


If Lifesum had that feature it would be perfect. But without it, planning the week is still tedious and requires going through each recipe, writing each ingredient and quantity down, then double checking everything. With the feature it would be as simple as adding recipes and having the ingredients automatically populate to a combined list with the quantities needed for the week to prep each meal.


Bit disappointed since that was main reason I paid for premium.

Developer Response ,

Thank you very much for your feedback!


At the moment the meal plans support the shopping list feature: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=plans-nutrition&f=meal-plans&p=all


Please start one of the meal plans. You will then find the option for tracking, meal planner and shopping list in the PLANS section as soon as you have started the meal plan.


That means you cannot find it for the "normal" plans yet.

MuzicMan294 ,

Make tracking a little easier

Love the app overall, have been using for quite sometime and love it. One suggestion I have that I think would tremendously helpful would be to be able to adjust the water settings for tracking. You have a glass and a bottle and that’s it. I wish we could change the ounces to match our reusable bottles or whatever container we use to make the tracking easier. Otherwise great app.

Developer Response ,

Thank you very much for your feedback! We will work a lot on the general tracking experience during 2019 so hopefully we will be able to also make this happen.

thelovingchoice ,

Love but disappointed

I’m a premium subscriber because I love the app and the various plans, especially the variants of Keto. However....the foods “verified by Lifesum” are often wrong! This makes me crazy. I’m a weigh and measure person who knows food and labels. They’re wrong more often than they are correct. I’m tired of reporting them in app. For example, “1 cup” of pumpkin seeds is reported as 170 cal—that’s the correct info for 1/4 cup. Please have someone review the entire database, especially the “verified.” Whoever did that work doesn’t understand labels!!!

Developer Response ,

Thanks for your feedback. We are very sorry to hear this! Can you please send screenshots showing some examples of the incorrect items so we can have the team in charge investigate? Thanks in advance!

WlkrHntr ,

Great app

Love this tracking app along with recipes and stats. Keeps me on track. I also like the varied meal plans. Only comment would be if you select USA during set up to put the ingredients in ounce measures. Everything is in grams and to convert most of the time is a bit of a pain. Other than that I think this is the best tracking and meal plan out there that syncs with your phone and Apple Watch.

Developer Response ,

Many thanks for your review! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd. Good luck with your goal! :)

antramusic ,

Really great but wish there were more plans

Really like the layout and aesthetic of the app and especially with premium. Only wish there were more fasting plans for “intermittent fasting” on daily basis and not just the extreme 6:1 or 5:2. So something like skipping breakfast and then having calories consumed during late lunch and dinner etc. just a thought hope to see more premium features!


Oh and one more thing: we need vitamin tracking!!!!

Developer Response ,

Thanks for your detailed feedback!


Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com - you have the option to upvote the ideas listed there.


We are definitely aware and your contribution on UserVoice will help to prioritise when work is being planned.

Emin Emini ,

Horrible experience + Free features made payable

Waste of money! I payed for 3 months and I had terrible experience. There are only a couple of plans, like weight loosing. They say that there are different of plans but no, it’s a lie! Also you cannot change your plans after you choose it, cause there are tons of bugs. I contacted several times the support and they didn’t care about my concern. Time passed and they didn’t refund me. And what is the worst part, they offered some features for free, now they made them payable! I hate companies that does that.


Don’t waste your time and money, there are other options.

Developer Response ,

Thank you very much for your feedback! We are very sorry to read that you are not satisfied.


Please see a complete list of all Meal Plans and Diets here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=plans-diets-meal-plans&f=overview-of-all-diets-meal-plans-in-the-app&p=all


Support is answering every single incoming mail - please make sure to contact them either directly through the app under Settings/Support or via contact@lifesum.com


Thank you!

Hdtkfthfr ,

Cool app

Super amazing app overall if you’re trying to track calories and what makes this app even better is that it als tracks the calories you lost and matches it to the calories you still need to eat. Personally I think thats a really neat trick and also I love the fact that you can sync your Apple Watch to this app to track the cals you lost on the watch !! Pretty amazing if you ask me !

Developer Response ,

We are very happy to hear that Lifesum has contributed to your healthier lifestyle and we thank you very much for your awesome review!

Vgz ,

Good app, terrible support.

I ran into an issue where I had an empty account attached to my email and was trying to attach that email to the app to avoid losing the data I had already logged. When I emailed support about the issue, making it clear that I wanted to avoid losing the data in the app, they responded a day later telling me to logout of the app, which would erase the data. When I responded stating that was exactly what I wanted to avoid and asked them to delete the account attached to the email they never replied back. If you’re worried about ever needing tech support, avoid this app and look for another option.

Developer Response ,

We are sorry to hear that you are not satisfied! Our support is available between Monday and Friday (thus no reply during the weekend) and will answer as soon as possible again. We hope that your issue will be solved soon.

NPE72 ,

Great App, But....

I’ve been using his app for a while and have been pleased up until recently. I’m noticing that when I try to add food/ingredients to a meal, the app will not update that meal. I created a meal recently and tried to add more ingredients (after the app unexpectedly shut down). After an ingredient was entered, the app wouldn’t let me exit to update the meal. As a result, I haven’t been able to accurately track my meals. A little frustrating, but I’m still keeping the app 😊

Developer Response ,

Thanks for your review and apologies for the issue you're having! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

hwright1121 ,

This app has potential

This app is so user friendly I had to try it. I love that with the premium version I can set up my macros for Keto- def a plus! My disappointment is I can import recipes from online like with MFP... that is annoying and cumbersome. As a health coach, I also can’t see my clients profiles like MFP. This tool would be much easier for them to use but without being able to check in with them... it can’t serve as a tool for them. So close! Some slight improvements and this app would be the ultimate!

Developer Response ,

Thank you very much for your review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement.


Thanks in advance for submitting your requests!

AZJaguar1 ,

Not enough customizing food

The app is very nice, been loosing weight after downloading it. The only thing that I have an issue with, is the adding calories. That’s all it dose, is add the calorie count. I do a lot of cooking. I know the nutrition values, but can’t add those in. So if you eat something high in proteins or fibers, the app will not recognize that when you manually enter the calories. If they add the option to write your own nutritional label I will give it a five star instead.

Developer Response ,

You can add own foo items meals and recipes including all macros under Favorites in the app: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?p=all&s=food-exercise-tracking&f=how-can-i-create-or-remove-items-under-favorites---ios

Snarkymom23 ,

It’s Okay

This app is okay. I like the look much better than My Fitness Pal, but the servings are difficult to figure out. Who is eating 1.5 servings of bread? It’s either one or two slices, not 1.5 servings. I’ve no need to try to figure out the math of what I’m eating. I bought the premium for the recipes, but am probably not going to use it for tracking.


Developer response did nothing to address my concerns. I don’t want to create a new food item every time I eat. Again, I was hoping for simplicity in use, not a project.

Developer Response ,

When you create a food item yourself under Favorites in the app you can freely define the unit you want to use. So if you cannot find any suitable food item with the food search, please use the option to create an own fitting your needs: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-under-favorites---ios&p=all

3KdsVir ,

Good App

It’s very good app, I’m always used myfitnesspal”, but I was looking for a change and I found this app, it’s encouraging, I like it . The only thing that I think that should need to have , its the option to add your own recipes and get the calories, like my fitness app”. But for the rest it’s a great app, the scan food it’s excellent. I want to remark that I am using the app without the membersy, only the free options.

Developer Response ,

Many thanks for your positive review and good luck with reaching your goal! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd :)

manadlor ,

The best calorie counter on the market!

This app is the best I have seen. Been using it for a week now and I have to say great work!! It has everything you need to get started. The only thing I have to say is that just make sure to use it all the time for yourself. Great free app! Will be getting the prime version soon! I have started to feel better and started working out more. Thank you!

Developer Response ,

Thank you very much for your feedback! We are glad to hear that you like our app.

Dy|o ,

No meaningful updates in years, limited features with premium price tag

I’ve been a Lifesum Premium user for years, and I’m finally ready to give up and switch to MFP. You cannot do simple things like editing your meal categories, changing the size of your water intake options, changing macro distribution between meals, and many more. These are features that have been requested since 2015 that Lifesum has acknowledged they are “looking into” yet for some reason had yet to do anything about.


Until meaningful updates happen, no user should be using this app. It’s in the stone ages compared to others.

Developer Response ,

Thank you very much for your feedback.


We are aware that the work we have put into the app and everything lying behind in terms of data has improved the user experience but that also meant that there have not been many resources for new features or requested changes from the user side. As you describe: There have not been many new features added for a longer time frame. We understand your frustration and apologise.


At the same time we would like to make sure you understand that we are not ignoring user requests - we are aware about the additions to Uservoice. The plan is to start with smaller changes during the next few months and then finally start with new features and bigger changes.


We hear you! And hope that you will give us another chance in the future.


Kmignone1225 ,

Can’t customize macros

I really, really love this app. I love the overall aesthetic and it has come a long way in terms of the food bank. It’s fun to use. However, the fact that you need a paid premium membership to customize your macros is a huge let down. Especially when there are free tracking outs out there that let you do it. It’s the reason I always go back to MyFitnessPal. I would switch to LifeSum if they let up on this feature and made that free. My nutrition goals change and I need the ability to change it myself.

Developer Response ,

Thank you for your rating and feedback. We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 80 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial! :)

DessiDiva 👸🏽 ,

Good app but...

The app is visually appealing and easy to use. I love the fact that you can take pictures of your food and it gives you the calories for it, but when it comes to logging in workouts it’s annoying. Some workouts you don’t time, you do reps (Ex. Squats, push-up, etc.). It’s annoying that you can only log in the amount of time that you did that workout for. If this gets changed then u would give a a five star rating but because of this issue I can’t do that.

Developer Response ,

Many thanks for your rating and feedback! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!


Jump dude! ,

Good, but a few things...

This is a great app with a wonderful concept that is very helpful. However, 1: The age that you have on the App Store doesn’t match on the app. 2: It was quite confusing to navigate at first. If a tutorial was created that walked the user through everything before letting them access the app, I feel that it would be less confusing.

Developer Response ,

Could you please be so kind and send us more information about the age issue to contact@llifesum.com? Thank you very much!

LorienL ,

Fatal bugs

This app was great at first, but after 3 days the step counter stopped linking up to my fitness app. After an hour working through the troubleshooting and another half hour to find the place in the app where one communicates directly with the designers, they insisted I send them screen shots of the relevant apps rather than simply believing that I had an issue. Then they told me, essentially, ‘Too bad, so sad, you’re SOL.’ They don’t know how to fix the problem and don’t know when it will be fixed. And, no, they won’t refund what I paid. I’ll have to go through Apple for that. The moral? Don’t give them any money.

Developer Response ,

Thank you for your review. Since we don't know which email you contacted us from, we cannot specifically search your case and see what the issue is, but we assure you that we aim to solve all issues reported. We need screenshots in order to be able to recreate the issue and resolve it. We also do not give up on a case until it is solved so, we are sorry if that is what you got from our correspondence and we apologise if you misunderstood our reply. Additionally, due to Apple not allowing us access to our user's iTunes accounts, we have no technical way of manually refunding you ourselves and that is the reason we sent you the directions that you received. Have a nice day!

katierba ,

Helpful

I have been losing weight with the help of this app. It has a clean, fun look and hasn’t crashed on me.


I like that it helps me focus on balancing my diet—it showed me that my diet is too carb and fat heavy without enough protein, so I have been monitoring that more. This balance approach is also shown with the life-score (I think that’s what it’s called) which looks at your lifestyle and gives you an area to focus on (e.g., eat more seafood). That part is in the premium version.

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

Emily3531 ,

Keto or bust apparently

I am vegan, meaning no meat or dairy. Typically vegan is also high carb, low fat, whole foods (whole foods meaning fruits, vegetables, nothing processed). Keto is a low carb, high fat, meat galore diet that I am so not interested in. I was excited for this app until I realized their diet plans are entirely tailored to low carb keto. It’s infuriating. This app is exactly what I wanted until I realized they are front runners for keto. I want a plan for EVERYONE. Meat eaters, paleo, keto, vegetarian, all the other diets out there, AND VEGAN. It’s not fair to push one diet in an app that’s made for people looking for options.

Developer Response ,

Thank you very much for your feedback.


There is many different plans in the app, keto included but not explicitly. Please find more details here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=plans-nutrition&f=plan-diet-options-in-the-app&p=all


In case you are vegan or have any other food preferences or allergies, please add them in the app under Settings/Nutrition Settings.

wrlreviews ,

Great app for staying on track and getting ideas

I have been really enjoying using this app. Easy to track your food, very visually appealing and not too cluttered like some others. I always double check new food I track, because I have found several incorrect foods. I would love to see the ability to create a manual or custom plan based on your individual macros. I think that would make it a five star app for sure.

Developer Response ,

Thanks for your review! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Note that you can customise your daily calorie allowance and macros when following the Classic diet plan. Good luck with reaching your goal!

LilSpiker ,

I love the app!

I liked it so much that I paid for the enhanced version. Adding your food is super easy! I just wish there was a way to set up your own macros. I know the ones in there working really well, but I’m trying to play around with mine and wanted to enter them manually, but can’t. Do you know if that’s a future feature you plan on adding like a “customize your own”?

Developer Response ,

Please check out these instructions:

https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=user-profile-settings&f=how-can-i-change-my-macros-carbs-fat-and-protein-settings-individually---ios&p=all

Shamiec ,

Disappointed

Got the app to specifically log daily intake through Apple Watch because that feature isn’t offered on my My Fitness pal app but apparently I can’t do it with Lifesum either. All it shows you on your watch is what you’ve logged on your phone with no option of adding intake through the watch itself. A little bit upset since I’ve already paid for a premium account had I known I can’t log right through my watch I wouldn’t have purchased premium. Other than that the little Apple character is a cute touch.

Developer Response ,

We are sorry to hear this! Can you please send us more details at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!

leeleekaykay ,

Let’s see

So I’ve been using this app for a few weeks and was doing the three week plan but switched to the 5:2. I think it will go well but I have two complaints. I’m the calorie tracker it has the amount of calories on the wrong days. Saying I skipped somedays and ate on days I haven’t started yet. Also on the plans tab it no longer has a summary of my plan just the “take a test” screen. I liked the meal layout the 3-week had. Not saying it needs meals but maybe tips and goals for the diet.

Developer Response ,

Thank you very much for your feedback! Could you please send more details on the issue you described so we can look into this for you? You can send us an email through contact@lifesum.com. Thank you and apologies for the trouble!

casey mcgonagle ,

Food Tracker is frequently Wrong

I bought this app because I was looking for a simple food tracker. Eating restricted calories is easy. Screwing around counting everything in an app is a pain, and I am disappointed that this one is no different. Half the things I track have incorrect values, when you click on “edit food” it won’t let you change the mistake in the database. It is also common to scan something and have it come up as another. Sorry guys. I had high hopes, now I feel stupid for paying the fee. Maybe I’m just hangry.

Developer Response ,

Thank you for your feedback. It is indeed a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database.


Unfortunately, these contributions can have errors, as you discovered.


We are constantly working to fix these errors, but always recommend tracking foods that are marked with the Verified by Lifesum tick. Please also feel free to report the errors you encounter in the app. See how here: https://lifesum.helpshift.com/hc/en/3-lifesum/faq/49-how-can-i-report-incorrect-food/?s=plans-nutrition&f=meal-plans&l=en


Thank you!

Mirandakflores ,

Took My Money and Ran.

I was a loyal user of Lifesum and have seen success with the app. However when I automatically reviewed my subscription, it took my money but never updated my app. I googled the FAQS to see if I could solve the problem myself. I couldn’t and had to email the app developers it’s been a week in a half with no response from them, and I still have no access. I’m upset because this app is not cheap and I have been needing to use it. I’m very disappointed and would like a refund. I only have 14 days, but idk if they’ll even see it by that time. Who knows?


Just disappointed. Don’t purchase it.

Developer Response ,

Thank you for reaching out and sorry to hear this. We currently have no emails unanswered since the amount of time you are suggesting. Can you please make sure that you are contacting contact@lifesum.com so we can fix this issue for you? We will get back to you as soon as possible. Thank you for your patience!

serrac21 ,

Very Disappointed

Very disappointed with the premium version of this app. On 98% of the plans, you cannot adjust the macro percentages, which is essential to the plan I follow. Of course, you don’t know this until you pay the $30 for a 6 month subscription to their service. I attempted to contact the company to get this remedied, they offered a refund, but Apple is not working with me on this. I am so annoyed I wasted $30 on a program I can’t even use. I really like the design and other functions of the app too, if only it worked as expected.

Developer Response ,

Thank you for your review. Unfortunately, we do not have access to your payment data making it necessary that you contact Apple to cancel and refund your subscription. Please, make sure that you are within the 14 days limit for requesting a refund and please try contacting Apple again. Thanks!

greentea278 ,

DO NOT GET FOR KETO

I was hoping to use this for keto. They advertised keto recipes. When you buy it, you find out that there are not a lot of recipes that are keto compatible (less than 10g of carbs per meal). There are less than 20 recipes. They are still working on building their database for tracking macros, so it’s difficult if you are in the US to just find a meal that already has the macros. It’s also difficult to find very common foods and ethnic food. Yes it is pretty and the user interface is better than MyFitnesspal — but I will take function over UI any day! You also have to at minimum get 3 months. Save your $20!

Developer Response ,

We are very sorry that you are not satisfied!


Good news: we are currently working hard on more keto recipe content - coming soon!

Ssfgolfen ,

Amazing app

I’m thankful for something like this it helps me stay on track all day long I work 12 hours a day 5 days a week so it’s hard to meal plan and remember all the things I need to lose weight and body build but it’s been a great help and the recipes are great it’s worth the subscription if you run out of ideas to cook it can help and help you lose or gain what you need.

Developer Response ,

Many thanks for your great review and good luck with reaching your goal!

happywillowtree ,

Wishing for a Vegan Option

I only have the free version right now, however it is really fun and easy to use, I only put 3 stars because I was hoping there would maybe be a vegan dieting option. I have a vegan lifestyle and that would make this app loads better! I will probably give a rate of 4 so as long as the premium is worth its price. That’s really the only complaint I have! Please look into that, I would really love to see a vegan option on the app. Other than that I really like it so far! :)

Developer Response ,

Many thanks for your positive review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement. Good luck with reaching your goal! :)

Melbelle100 ,

Great app, would love to add my own recipes tho

This app has been very helpful while starting Keto for the first time! I’ve lost 5 pounds in 5 days! I purchased the upgrade and I’m very pleased with it. My husband downloaded a different app and it’s not nearly as good. The design is nice and it’s very user friendly. I just wish so bad that I could add my own recipes, it would make it so much easier! I find myself entering lots of ingredients and guessing the quantities I ate.

Developer Response ,

Thank you very much for your positive review and well done on your success! You can create your own recipes under Me > Favorites. Good luck with your goal!

sgerb19 ,

Meal Tracking Fun!

One issue I have with most meal tracking apps is that the user interface is unappealing. The colors and ease of use in the Lifesum app make meal tracking an enjoyable experience.


My only complaint would be that the food database doesn’t seem to be as through as other apps, but the more people that use this app, the less that will be an issue.

Developer Response ,

Thank you so much for your feedback, we are happy to hear that you like the app and have forwarded your feedback to the team in charge! :)


Don L.L. ,

Nice interface, buggy graphs and calculations

This app has a good interface for tracking calories. However, I’ve noticed a few bugs and quirks, which I don’t know how to report, such as,

- daily progress graph missing calories tracked for a whole day, even though the app has kept track of those calories

- calculating an absurd amount of calories for a certain day in the graph

- not updating the calories when I customize the portion of an item inside a saved meal


Overall, these quirks don’t bother me much because my use of this app is very simple. Mainly, I want to make sure I’m eating the proper amount of calories and protein for today. But, it’s still Important to be able to see in those graphs how my intake history relates to weight gain or loss.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

malkon67 ,

Great for Calorie Counting

If you are counting your calories and generally keeping track of your carbohydrates the app is great. It’s low profile and integration into Apple Health is pretty seamless. My chief complaint is the ability to to count my Active & Exercise against my carbs and not just my calories. I find that counting carbs and using my net carbs is a great way for me to lose weight fast. I signed up for the year and after six months I dropped the app. That alone is a testament to how many good features the app has.

Developer Response ,

Thank you so much for your feedback, we much appreciate it and have also sent it through to the responsible teams!

kae248 ,

Several bugs are inaccuracies

I got really frustrated having to look up calories elsewhere to confirm them - sooo many foods are listed incorrectly in the database. Measurements for foods are all wonky too. Weight tracker kept reverting to my starting weight. You can’t edit or remove favorite meals.

Also the recommended protein and fat amounts need to be updated for the latest scientific research. As someone who eats a very careful and balanced plant based diet, it became quite tiresome to be told repeatedly that my protein was too low and fat too high.

Developer Response ,

Thank you for your review and sorry to hear that! Can you reach out to contact@lifesum.com with more details and some screenshots showing the problem so we can further assist you? Thanks in advance and apologies for the inconvenience!

roamingzia ,

Don’t bother with premium or maybe this app at all

I just paid for premium. I started a planned meal program and there is a button to add things to a shopping list... but that shopping list doesn’t exist anywhere that I can find. Also looking through thing they just recycle about 4-5 recipes so really repetitive. Finally a future start date to plans would be cool. From what I see these are things others have said for a long time, so probably not changing. Sad I paid now, but glad I did it for the shortest amount of time.

Developer Response ,

Thank you for your review. Please, find here https://bit.ly/2L9hnMD all you need to know about our meal plans and make sure to click on the meal plan you are interested in to find out the specific requirements needed for it to be available on your account. Let us know through contact@lifesum.com if you have further questions!

bsmejkal ,

New details interface ruined the only reason I used this app.

The details interface used to work perfectly for tracking my macros intake and ratios. I eat a keto diet and need to make sure I always have enough fats and protein and not too many carbs. The old interface showed a pie graph and the exact macros already consumed. With the new chart you can only see what you have left to consume according to the diet you’re on. Now you have to pay for the premium account to see any graphs and change the diet so it fits your needs. The current free version of Lifesum is merely a sampler and no longer works for my needs.

Developer Response ,

We are sorry to hear that you are unsatisfied with our new release and we will ensure to communicate your feedback with the team in charge. Thank you for your review!

Freckle Perry ,

Keto Repeat entries

There are no Keto recipes in the program. My husband and I are both trying the Keto Genic diet. He eats different things than me but we eat the same stuff a lot of the time. I prepare the food and he enters the food items on both our phones in our logs. I wish we could just enter the food items one time and not have to re-enter entries. Though we’re glad that it remembers our recent entries. Now our phones need to connect.

Developer Response ,

Thanks for your review! You can find Keto recipes under Recipes and then selecting the correct tags. Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement. Good luck with your goal!

TangiBunny ,

Great App but...

I love the app and have been using it for sometime. I just wish we could still choose our own plan while using free but have to pay for access to recipes and other things in the plan. The app also doesn’t accurately track my step telling me I had 0 when my phone said I had 10,000. I wish we could connect it to other apps so it could be more accurate but otherwise great app

Developer Response ,

Many thanks for your review and feedback! Can you please send us more details and screenshots at contact@lifesum.com regarding your issue with Health so we can have the team in charge look into it? Thanks in advance and apologies for any inconvenience!

harrqueen ,

Wish I had tried it out before committing

I have only used it a day and I like it but I immediately saw one thing that is making me want to cancel my purchase and that’s the ability to add a recipes ingredients to a shopping list so I don’t have to keep looking back at the recipe to figure out what I need to buy and I hate to have to write it down. That’s a feature I forgot to look for before I hit yes to sign up. Now I’m gonna have to look for another app that will do that ugh buyers remorse.

Developer Response ,

Thank you for your review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement.

Gouyhbdd ,

So far so good

So far I like this a lot! Last year I used MFP which I love for all the food options and how good it was to save recipes. But this is visually appealing and helps me more with macros and other health goals. Hopefully as it expands more foods will be added. I also wish I could manually enter the number of categories burned from exercise, I have to play around with minutes/such until I get the right amount (or close enough).

Developer Response ,

Many thanks for your review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

YL143 ,

Helping me lose weight

I really enjoy this app. I needed something where I could put in my weight loss goal and it could tell me how many calories per day to consume in order to meet that goal. It connects with other work out apps to keep track of calories burned that ways as well. It’s exactly what I needed and so far I’ve lost 1 lb per day since I started using it.

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

antitrumper ,

Great app

I’ve been using the app for only a few days now, but really appreciate the feedback that is given about your food choices & how to improve them nutritionally. I was on WW for 6 months & although I lost weight & learned a lot, I find this app easier to use & provides more individualized guidance. The premium version is definitely worth the price!

Developer Response ,

Thank you so much for sharing your positive feedback, we much appreciate it! Pleased to hear you enjoy using the app! :)

rhozee ,

Gorgeous interface, fun ...but needs a data cleanup

This app offers a gorgeous (and motivating) user interface. I love the veggie, fruit and fish trackers. I would upgrade to a Premium account ...but the calorie tracker links to data that’s not always clear or accurate (e.g. multiple options for a Coke - some correct, some wrong such as 140 calories for 0.4 ounces of coke?) App relies on users to report incorrect info but this user sourced approach does not seem to be working.

Developer Response ,

Thank you for your feedback. It is indeed a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, but always recommend to track foods that are marked with the Verified by Lifesum tick. Please also feel free to report the errors you encounter in the app. Thank you!

Lillangdon ,

Great, but needs minor improvements

Absolutely love this app BUT could use some


minor improvements. First off, I love the smiley face recognitions. It makes it very clear if you are eating a balanced diet or if the food item was healthy or not. The knowledge base it pretty stocked which is so nice, I rarely have to create information off a barcode.


My suggestions on improvements:

1. There should be an option for inputting a food item that does not have a barcode. What if I create my own meal and want to log it?


2. Would like to see an option to move a food item into a different meal time.


3. Sometimes when I switch a serving size and select “update” it does not update the serving. I have to change the serving and update twice for it to stick.

Developer Response ,

Thank you very much for leaving your feedback, we much appreciate it!


Regarding your suggestion on creating your own meal, this is something you can do under Favourites:

Go to Profile > Body Measurements and then click on the button Track body measurements. Choose the measurement you would like to update.


-> If you want to add a new measurement category first click on Add new measurement and then on Add new amount, insert the correct number and save it with the 'Save' button.


-> If you wish to delete an entry, please tap on the measurement in question and then on cross (X) next to the value (right side of the screen) and then confirm the deletion by clicking on Delete.


Please feel free to vote or add your suggestion regarding moving the food to different meal times on our UserVoice: https://lifesum.uservoice.com


And lastly, the issue regarding updating the food serving/size should be solved now, please update to the latest version.


If there is anything else we can do for you please contact us at contact@lifesum.com and we will assist you. Many Thanks!


Vann_ ,

Well

I loved this app it has a lot of good uses to it. Ultimately though it has some downsides. I cannot connect my fitbit to it without paying a subscription, which I dealt with, but I just updated it and now it closes itself out everytime I open the app, before even making it to the home screen. It is a great app if you do not want to use a Fitbit with it, but if you’re on a budget that is not feasible. They also should really do a better job ensuring that their updates are not going to ruin the app experience completely.

Developer Response ,

We are sorry to hear that you are having some issues with our app and thank you for your rating. Can you please send us details and some screenshots showing this problem through contact@lifesum.com so we can investigate as soon as possible? Thank you and apologies for the inconvenience!

GrandTerr ,

Useful app, but...

Attractive UI, but UX has a long way to go. I’m not going into to details, just one example. First I gave you 3 stars, because I could not switch to metric system. Later I tried to search google “Lifesum metric” and found out that it is possible to switch to the system, through many levels of menus I found it.

4 stars for a bad UX.


P.S. it’s called metric system, not European, the whole world uses it(except a few “special” countries...).

Developer Response ,

Thank you for your review - we truly appreciate the feedback! We have now forwarded it to the team in charge. Good luck with your goal!

Giuliana0329 ,

Working out

When I workout it says how many minutes, to me it isn’t fair because I can do 25 sit ups 4 times in a row and still not get the right amount of calories I burn, I can lunges or go for a 3 mile run in 20 min or something and still not get the rightful amount of calories I like the food I think there just should be more for people who can’t pay 3.99 a month because they can’t pay it there should be more and the workout area needs to be improved..

Developer Response ,

Thank you for your feedback! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

Gzioo ,

I really wanted this to work

But unfortunately the food database is too limited. Adding foods was next to impossible, so that didn’t help either. If this app had a more robust and dependable database of foods, the ability to enter in more foods with more specific measurements, and the ability to enter eaten servings by more specific measurements it would be perfect. Maybe I will check back in a year or so, but for now I’m sticking with clunky old MyFitnessPal. It’s ugly, but at least it is flexible and accurate.

Developer Response ,

Thanks for your review and we are sorry to hear that Lifesum didn't meet your expectations! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites.

rljb4love ,

My Daily Partner :)

I have been active my entire life and never had an issue with weight...until that life change and age :( Slowly weight kept creeping up on me and no matter what I did I would continue to gain.


:):):):):):) Enter Lifesum :) :):):):):)


I cannot thank you enough for designing this amazing app. It’s simplicity is perfect for me and I am much more cognizant of where I’ve been and where and how I am going to meet my overall goal. The ability to keep track of EXACTLY what I eat has been just the ticket for me. I love that I can add foods and exercise then save to my favorites. I am losing and feeling better every day :)


Lifesum keeps me motivated, especially through the set backs! Thank You So Much!!!

Developer Response ,

Hi! We're happy to hear about your success with Lifesum! Keep it up!

katierose927 ,

Don’t get if you’re doing Keto

I had high hopes for this and subscribed for a 3 month premium subscription since it was cheaper than MFP. First of all, you cannot put custom macros in this. It does their own calculation for you. Secondly, the way it calculates net carbs is different than any other app (and way) I have seen, and you cannot change it. The meal plan is ok. Food is good. BUT they had some food on there that was 7-10 net carbs. I cancelled it and downloaded Carb Manager instead. I’m mad that I bought someone that I’m not even going to use for 2.5 more months.

Developer Response ,

Thank you for sending your feedback and we are sorry to hear that you are not satisfied with our Premium version. Please, make sure to send us some screenshots and more details regarding this issue through contact@lifesum.com so we can look into it for you. Thank you in advance and apologies for the inconvenience!

Bmdvdvbvddfsdg ,

Diabetic

I love this app to start on good terms. I wanted to lose some weight without keeping a paper pencil and math! The only problem is that I have type one diabetes. And I have to take a certain amount of carbs a day. This app doesn’t have something where I can show in which I am a diabetic to help with a meal plan. I’m also a vegetarian. Which is harder as well since I do not eat meat. Other than not using some medical problems, I love this app!

Developer Response ,

Thank you for your review! You can customise your macros and calorie intake under Settings > Personal Details if you choose to follow the Classic plan. We hope this helps and wish you the best with reaching your goal!

Titan46 ,

Premium user: can’t edit meal times or track micros- fail

I like the app but won’t be renewing.


I’ll admit the app has more visual appeal than MyFitnessPal but the inability to edit meal times is very disappointing. All daily intake must be entered in one of four categories Breakfast Lunch Dinner Snack Who eats like that? Why are there no options to enter meal times or to rename the meals to something like meal 1, meal 2, etc? How can make adjustments to your meal plan if you can’t pinpoint what time you consumed your meals? Welp, I’m going back to MyFitnessPal... hopefully you guys can fix this at some point

Developer Response ,

Thank you very much for your feedback! Please feel free to leave suggestions for improvement on UserVoice: https://lifesum.uservoice.com - our product team is regularly browsing through the information there to make sure we are aware of the different demands.

danielrnyc ,

Extremely unreliable food database

The app is visually appealing and user friendly. But the food database is extremely is unreliable. Almost always, the database is different that what the label says on common packaged food. Many, many times the nutrition facts are correct, but the serving size is wrong. For example, the label on Organic Valley Cottage Cheese (4%) says 1/2 cup = 110 calories. But the Life Sum database says 1 cup = 110 calories. And, to make matters worse, there is an icon that says “Verified”. Clearly they are not verifying anything. Unless you are willing to manually enter your own nutrition facts for everything you eat, this app is pretty much unusable.

Developer Response ,

Thank you very much for your review!


We currently have five sources that create our complete food database:



USDA (US)

MyNetDiary

UK Food Standards Agency (UK)

Bundeslebensmittelschlüssel (Germany)

Livsmedelverket (Sweden)

Food created by our users


Verified foods from these official databases are marked with a small blue badge so you can distinguish them from the user-created food items. Unfortunately even the official databases can include some incorrect items.


We are absolutely aware that there is still quite some work to do here - also in reagrads to units and measurements. The good news: we will be working a lot on the food database during 2021. We hope you will give us another chance in the future.




shea.shae ,

Inaccurate information

This app has been very helpful to use and has a nice design also. My one problem is that the calories on the app are usually never right when going to put food items in. Even the ones with a verified check mark are wrong 98% of the time. If this issue were to get fixed I would give it five stars. But for now 3 stars will do because one of the most important things about the app is constantly wrong.

Developer Response ,

Thank you for your review and sorry to hear that! Can you please send us more details regarding the issue and some screenshots showing the problem through contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the trouble!

Lei Wong ,

To difficult to cancel subscription

I didn’t want to purchase this app and when I tried to get in contact with the company I got an automated response. In the response it say that they can’t cancel your subscription in order to do it you need to go thru what ever way you payed and cancel thru them. I don’t usually rate any things I buy but all the stuff that I need to do just to cancel (now mind you it was only to cancel, not even get a refund back) is not worth the app. It does not make any sense to me that they can’t cancel your subscription. But then again that’s just my thought on it.

Developer Response ,

Thank you for your review. You were sent directions on how to cancel your Apple subscription. We cannot do this our selves because we cannot access your iTunes account. This would be different if you had subscribed from our website, since we have access to this payment platform. Please, make sure that you contact an agent at Apple directly in order to apply for a refund.

mysticzzz ,

Total calories 30% off, big bad bug

I used it for 2 days. The second day, when i added 350 calories for breakfast, the app showed the total as 570. I used my fitness in conjunction, and it correct. I double checked each entry. Uninstalled app. Useless if the calorie count add another 30% error to the errors we already get from processed and restaurant food. This was while using it on the iPhone. Then I checked the sync on the iPad app. It showed the correct calorie count. Looks like a bug. A big one. Also the iPad app does not go to landscape mode. Unusable on a 12" iPad Pro if I can't see it in landscape mode.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

rrazaqpur ,

Great App, but needs a better exercise tracking option

The app is great for tracking my caloric intake. Lots of built in foods and the ability to custom add my own is a plus. I wish this ability to add custom items extended to exercises as well. I’d like the ability to create an exercise and routines with weights and reps completed including the option to add calories burned if they are not calculated properly through the app. I would like this app to continue sending all the info to the Apple Health Kit.

Developer Response ,

Thank you very much for your feedback! Please check out all options for tracking exercise here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?l=en&s=food-exercise-tracking&f=how-can-i-track-exercise---ios&p=all

redrocket90 ,

Nutrition facts all wrong

App is user friendly and easy to navigate but when I was scanning bar codes all the nutrition fact for everything I scanned were wrong. You also can’t adjust the servings. Example: peanut butter 1 serving = 2tbsp but the app was set at 1 serving =1 tbsp and there was no way to change it. Sure you could just change it from 1 serving to 2 but the very few nutrition facts that were actually right would double. It’s not accurate that way and will mess you up! I deleted and went with another app that’s all been accurate. Would try again if this was fixed.

Developer Response ,

We are very sorry to read that you are not satisfied!



We would appreciate if you could contact us directly at contact@lifesum.com with more details so we are able to look into this. Thank you very much!

swimmer53 ,

Better than my prior app but...

This is so much better that the app I’ve been using. It could be because it is newer and has less wrong input from the world. However, I have in just two days found calorie data that is incorrect. On McDonalds food so it is readily available and should not be wrong. Also, It has been randomly adding foods from yesterday to my log. Not just suggesting, but adding it when I log my food.

I’m going to keep using this for now.

Developer Response ,

Thanks for your review! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

kwheelerreer ,

Not suitable for most Americans- European App

They do not have any tool to convert measurements to the imperial system within recipes and meal plans. I have to use an additional app every time I use a recipe, write down the conversion for each ingredient. I also have to use the conversion app when entering my meals. It really makes me avoid using their built-in meal plans which would otherwise be great. However because of this issue, this is basically a calorie calculator (they have many of these available on the App Store that have imperial measuring system). If this was changed I would really like the app.

Developer Response ,

Thank you for your feedback. Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

running in stl ,

Signed up was supposed to get 30% off charged full price

When going premium there was a discount of 30% listed in the app. When i upgraded it charged me the full amount. Received an in app response from support asking me for more info but wasn’t able to reply because support closed the issue, before I could respond as soon as they sent it to me. I would not have purchased the upgrade for full price. So watch out when upgrading. Bait and switch!

Developer Response ,

Thank you for rating our app and sorry to hear this! If you rate a conversation you initiate through our support feature and it closes, you can simply open a new one. We will still have all the communication history. Please, send us another message so we can correct this error!

rvrahcoach ,

motivator

I have really enjoyed using this app. It is very user friendly, and give so much information. I love that it syncs to the Apple Health app and adjusts calories according to your activity !

If nothing else it makes me think about what I’m eating and keeps me on track! I only have the free version and it is amazing ! If I start seeing results I may upgrade!

Thank you Lifesum!!!!

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to read that you are satisfied with your Lifesum experience.

ljg1996 ,

Love the app but have suggestions

I have been using the app for about a week and I have a few minor suggestions. I don’t think the way to custom add a food is very intuitive. From a good UX perspective I think it would be helpful to have the option to custom add a food on the screen where you can search and add recent food. That is where I would expect to find this feature - a fellow mobile app developer

kimmiemcoffman ,

Carefully read your subscription!!!

Overall a great app, I love that it can track so many different kinds of food. However, I wanted to pay for the yearly subscription and it said it would charge me monthly but instead charged me for that whole year and overdrew my account. I would watch out for that. The app itself is fantastic though for getting fit and healthy so I will continue to use it.

Developer Response ,

Thank you very much for your feedback!


We state both the monthly as well as the total cost - before checking out you always see the total sum. We show also the monthly costs so you can easier compare between the different subscription models.


If you prefer a refund: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-receive-a-refund&p=all

2BadForThisApp ,

Hard to cancel, very complicated

You can buy it through about five sources of payment, which makes it hard to cancel the recurring membership.

It would be better if you had the option to cancel while in the app.

I discovered Noom, which is motivation based, and started to actually lose weight on that app.

This would be a good app for diabetics however, as the macro tracking is greatly accurate...

I can’t cancel easily ... took me an hour to figure out where to go... searched ITunes Store, nope... searched Apple App Store... couldn’t cancel there.

They trick you into compliance for another year by doing this, it’s crooked and slightly unfair.

I am able to try to cancel at their site.

But it’s a 50 minute loading screen.

You’re better off using Noom, which is more for your money IMO.

Developer Response ,

Thank you for reaching out again. We see that we already responded to your previous review. Did you send the required information that would allow us to further assist you? That is, your registered email and a copy of your transaction receipt. Please, send your information through contact@lifesum.com. We will then be able to help you with a cancellation asap.

Ben371 ,

Lifesum

First of all, amazing app. It has really helped me start gaining weight. But, I wish they would show your progress better. Maybe showing if you are on track for how much weight you have lost(or gained) each week so we know if we need to eat more or less. Also, it said that “Dave’s Killer Bread; Good seed” is unhealthy, but I don’t see why at all. I eat it everyday and it lowers my score because its “unhealthy”. But all in all, really good app

Developer Response ,

Thank you very much for your feedback!


Parts of the food database is user-created and can thus be incorrect - that could be the case with the bread. Please check if the macros ar correct - if not you can edit teh food item.

Alex 🌼 ,

Comparable Apps are Better

I would like to get premium, just because this app works better on my Apple than Samsung Health does. Unfortunately, Lifesum doesn’t allow you to set your own eating times (for things like intermittent fasting) and ends up telling you that you’re bad for eating too much for lunch. I also can’t create my own recipe meals with a higher detail and I can’t input nutritional value. So, I’m sticking with Samsung Health until updates are made to fit multiple lifestyles

Developer Response ,

Thank you very much for your feedback!

MindGrenade9000 ,

Beautiful app

This app looks amazing... and that’s about it. They don’t tell you until you’ve already created an account and given them your information that nearly every feature of the app is locked behind a premium subscription pay-wall. The only thing that’s free is the food and calorie tracker. If that’s the only thing I wanted I would just use the basic health app that comes preloaded on my phone. I’m tired of things that pose as free and end up requiring premium plans and “in-app purchases” to access. We’ve officially reached the technological version of “nickel-and-dimed to death.”

Developer Response ,

Thank you very much for your feedback!


The app with its basic features as you download it is free. You are able to set your goal, track food and exercise.


We are sorry to hear that you are not satisfied with the free version.

CurvyGirlSang ,

Love!

So much prettier than MFP. I love the fruit, vegetable, seafood (great idea!), and water trackers. My only complaint is not being able to add another snack and rename the labels in diary. I’d like a spot for post work in the morning and an afternoon snack. Currently snacks all have to be lumped together. It’s not a big deal right now, but I’m amping up for a marathon. I need to see food for preworkout/breakfast, postworkout/snack, lunch, snack, dinner, and pre bed recovery.

Developer Response ,

Many thanks for sharing your positive feedback and your suggestion! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

GutsyHat ,

Pretty good

I like the tracking system for food. Simple and easy to use. However I can’t change any of my notifications for when I need to log my food! Every change I make, I leave the app, come back, and they have all reverted to defaults.



They also keep asking for background permissions to present notifications which doesn’t make sense to me. I still get the notifications at the default times even without background permissions.

Developer Response ,

Thank you for your review! Could you please either leave your contact details so we can reach out or send more details directly to contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

Lowblow99 ,

Mostly ok

Overall design is well conceived, but there are an unusual amount of errors when it comes to calculating calories, specifically with macros.


For example, a large chicken breast would have 52g Protein and 25g fat, which is already obviously incorrect (chicken has nowhere near that much fat) and even worse it would then breakdown the macros as 52% protein, 48% fat. Again, not sure how that math is working, especially since this was from a “verified by Lifesum” ingredient.


Could potentially be really great, but there are quite a few errors that need to be fixed.

Developer Response ,

Thank you for rating our app and sorry to hear that you have found some issues with our food database! Please, find out more about our database in this article https://bit.ly/3dsILkS and feel free to reach out to us with your questions through contact@lifesum.com. Thank you!

Chooses Gooses ,

Great App, could use some improvements

I love the interface of this app and all of the personal details it gives. Daily updates and “scores” help keep me motivated and on track. However, I feel like several functions don’t work properly. I am unable to delete certain measurements and if I am able to, it does not save. It also does not upload my Fitbit data despite being connected and synced. As a premium member, I would love to see these fixed.

Developer Response ,

Thank you for your feedback and sorry to hear about these issues! Can you please send some screenshots showing the problems so we can report them to the team in charge? You can contact us through contact@lifesum.com. Thanks in advance and apologies for the inconvenience!

JanTheHam ,

Great Health App

I have been using this app for more than a year and I really love it. From the diet choices to the daily support with my exercise programs, this is the best app for the day to day support of my health. You can change your plan whenever you want. I recommend you turn on the notifications as it is so helpful in keeping me on track. 😇🍉🥑🍎💃🏽👩🏽‍🦯🤸🏽🏋️‍♀️

Developer Response ,

We are so happy to hear that you are enjoying the app, thank you for sharing your feedback!

RWE8002 ,

Free version lacks features

I was looking for an app that would be a little more user-friendly to track my meals then my fitness pal. I really liked the look of this one end it certainly beautiful and seemed to be a little easier to use.



I expect free apps to lack the best features, but know that you can’t do much of anything that’s advertised unless you pay the $50 annual fee. No recipes, can’t select a meal plan, can’t even use the barcode scanner for foods. This officially makes this app pale in comparison to the free version of my fitness pal.

Developer Response ,

Thank you very much for your feedback!


We are very sorry to hear that you feel that way.


Please feel free to contact support at contact@lifesum.com for a free trial so you can test all features.

notatrumpster ,

Easy to use

I really like how easy it is to use with one exception, it’s not always possible to edit the amounts of foods/calories. You just have to pick something close. I like how it breaks down carbs, fats, and protein. I like the quiz which helps you pick the right diet for your lifestyle. The connection to Fitbit needs a little work but after a few syncs the information pulls in. It is much more encouraging than Weight Watcher’s app.

Developer Response ,

Thanks for your review! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

Brittany Buchanio ,

Wish you could customize

I really like this app, WAY better than 3 other macros tracking apps I’ve tried. I will say that my protein goal needs to be way higher than what his app allotted me and there’s no way to customize it. So I’m technically like 50g over my protein daily but i know that going into it. Still a bummer though.


The app is very user friendly otherwise. The database always finds what I’m looking for.

Developer Response ,

You are able to customise your macros in the Standard and the 5:2 diet under Settings/Nutrition Settings

Stupidreviewingreqs ,

Don’t subscribe

Very disappointed that there are all these diet choices to cater the app to but there are so few recipes to chose from. I’m trying to follow a ketogenic diet and am not losing weight. I upgraded hoping there would be more recipe choices to help keep me on track but there’s like maybe 10 recipes for each breakfast, lunch, and dinner and they’re not even appetizing or common foods. Vanilla cod tartare? Very limited selection. Atkins has a free app and actually has a decent recipe selection. The only positive is seeing the breakdown of the micronutrients for protein, fat and carbs.

Developer Response ,

Thanks for your review and feedback! We are sorry to hear that Lifesum didn't meet your expectations. We have forwarded your feedback to the team in charge and, if you wish to be refunded, please send us your transaction ID at contact@lifesum.com.

American in Paris9 ,

Great in general; could use consistent serving size measures

I’ve enjoyed using the app and generally have found it easy to use, but it would be great if each food item came with the same suite of measurements. Too many of the foods only allow for measurements by weight (ounces or grams), which aren’t intuitive or easy to know for all users. Adding cups, tablespoons, and teaspoons for everything would be really helpful.

Developer Response ,

Thanks for your review! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

Rums223 ,

Visually appealing - pushy on the Keto diet

I’ve used other food tracking apps and have lost interest quickly because it wasn’t engaging enough. This app keeps things appealing and so far has had all the food I’ve eaten so far. I am dropping 1 star because it has been very pushy about the Keto diet. I’ve gotten emails, taken the test (which does not give an option to choose if you’re a vegetarian) and it’s always the Keto diet.

Developer Response ,

Thank you very much for your review - we appreciate your feedback and have forwarded it to the team in charge. Good luck with reaching your goal!

mjfourni ,

Exercise tracker Works for three days

I started using this app recently (paid for 3 months ). First three days no glitches. However, fourth day comes, the app is no longer connecting with my iwatch to track the exercises. I can’t use your exercise tab on the app because it’s not accurate to my workouts. Please let me know what to do step by step! (Btw my iwatch is not even a year old it’s a 5.3 version)

Developer Response ,

Thanks for your review and sorry to hear about that! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance!

MT199! ,

Sync Problems

Great app, however it lacks consistent updates to my Apple Watch. I enter my meals to the app on my phone, however it rarely syncs the information to my watch. For example- right now it reads the caloric input from breakfast. However I entered information from all of my courses. I want to purchase the upgrade however, I am unsure if this glitch will repeat itself during the upgrade as well.

Developer Response ,

We are truly sorry for any problems you are having with the app in connection with Health.


The team is working hard on identifying the problem and will do its best to provide a solution as soon as possible.


We sincerely apologize for this inconvenience and appreciate your patience while we get this sorted out.

VariouVery ,

Most of the services are premium

Recipes? Tips? Advice? Got to pay the premium. Dissappointing, but they have to be paying health experts and healthy chefs in order for their work to appear on it. The little quizzes they offer are free though, so you can take your results and research what to do separately.


I love its visual style though. Cute little fruit and vegetable guys and nice pretty colors? Very nice.


At least the calorie tracker part is free and thats what i mostly need lol

Developer Response ,

Thank you very much for your feedback!


Behind Lifesum stands a team with more than 60 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

minjiyoung ,

Love it but..

I really do love the app, it’s really helpful. The only problem i’m currently having is that ever since the recent update i haven’t been able to log my water intake. To try and fix this i logged out, deleted the app, then redownloaded the app but now my email is invalid and when i try to make a new account any email i put in is now invalid.

Cutler Lane ,

Love It!

This is a great app and fits my needs almost perfectly. My only issue with it would be in the workout section. For some things (swimming, running, etc.) having it so you can set it for __ minutes is perfect. However, for things such as sit-ups, push-ups, etc. It would be better if you could enter how many you did, instead of how long you did it for.

Developer Response ,

Thank you very much for your feedback! Please feel free to leave suggestions for improvement on UserVoice: https://lifesum.uservoice.com - the responsible teams are regularly going through the feedback there.


dsauceda3 ,

Very unsatisfied

I bought the app on 8/26 and was quickly prompted to get the Premium upgrade. I unfortunately decided to do the year because it said $3.99 a month well it charged me the whole this.... 1st strike. Then I realized that I really didn’t need the extra stuff as there are support groups and Pinterest for Keto recipes and decided to unsubscribe from the Premium before the 14 days were up. I have reached out on the App several times and no response I have emailed only to get an automated letter saying they will get back to me. Beware don’t do the Premium Upgrade you can find the recipes free on Pinterest

Developer Response ,

Thank you for your feedback and sorry to hear that you're not satisfied with our Premium version. Please, make sure to send us your details through contact@lifesum.com and we will get back to you as soon as possible - thank you.

emily mccree ,

Great app, easy to use!

This app is very easy to use. It also is visually sleek and pretty. I love the helpful reminders and encouraging tips. The only thing that’s making this not a five star review is the fact that finding the right foods is a little bit tricky in the search menu option. I haven’t really used the photo capturing method, but I’ll give that a try and give another review. So far so good, I’ve lost 5 pounds in one week!! yay!!!

Developer Response ,

Thanks for your review and well done on your success! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

JGILMORE790 ,

Solid.

Good app, visually very nice. Obviously a competitor to MFP. A couple things, aside from the library that I’m sure LifeSum is working on, that MFP has over this app is the ability to manually add protein carbs and fat. Currently LifeSum allows adding only calories. Also, the Apple Watch compatibility, MFP allows adding calories/water consumption via the watch, which LifeSum does not. Overall, good. I’ll keep trying it out until I find one to stick with.

Developer Response ,

Thanks a lot for your rating and feedback!

HLandry20 ,

Great, but....

I love the organization and user-friendliness of the app, but I mainly came to this app for help with getting a balanced diet due to the fact that I’m medically required to be on a liquid/soft food diet for the next 6 weeks. I’d love if there was a diet catered to that, since I’m finding it hard to reach my 2,000 calorie goal/day. I’m sure this feature would be useful to many other people who are either on this diet temporarily (like me) or long-term.

Developer Response ,

Thank you for your feedback!


What could help you would be the Classic plan: there you cannot only adjust your macros under Settings/Nutrition Settings but also the calorie goal under Settings/Personal Details.

Ksjahcoskkskdnskaa ,

Great calorie tracker

I’ve been using Lifesum as a calorie and weightloss tracker for two weeks now. I love that it has meal ratings and helps keep me on track of my food intake! I’m obsessed with getting smiley faces! 😅 I was working out for about a month and saw no change in my weight, but when I added Lifesum, I started seeing results!


As of today, I’m down 5 lbs and counting! 🥳

Developer Response ,

Hi! Thank you for sharing your success with Lifesum! Keep it up!

fckemniz44 ,

Calories never add up, lots of bugs.

I’ll be over by 3 carbs and over 200 calories. Doesn’t add up. I emailed about it and they needed all this info from me and it wasn’t fixed. Also my recents are never available for each meal it’s only the ones I had for that specific meal. And sometimes my recent food is not available at all and I have to scan it again or find it again. Last but not least I have to go back one step every time I want to change the amount of servings of the food.

Developer Response ,

We are very sorry to hear about this but thank you for leaving your feedback and we will forward it to the responsible teams for their knowledge.


JRBarlo ,

Keep getting kicked out

I have used the app for a long time. And it’s a wonderful app that I used everyday and it helped me get to where I needed to be. However... recently the app will randomly kick me out so I have to log in multiple time. Finally after logging in five times in a row, I just deleted the app. Hopefully that “bug” will be fixed.


**update** I tried deleting and re-downloading the app now it’s not keeping track of how many calories I burn. Can’t use water tracker. The food info is wrong. Everything just started not working at all. Please get this fixed.

Developer Response ,

We deeply apologise for the issue you are experiencing. Please either leave your contact details so we can reach out or contact us with details, step description and screenshots directly through https://lifesum.com/deep/settings?page=support - so we can start investigating your issue. Thank you!

riribrewton ,

Great app but few issues

I love the app it’s helped me make a lot of progress.

I do have trouble though, whenever I try to add exercise to a previous day, it adds it to the current day. Also, when I click to delete a section for body measurements, it just doesn’t delete.

Still going to use the app because of how helpful it is, but hoping these problems can be resolved.

Developer Response ,

We deeply apologize for the issue you are experiencing. Please contact us with details, step description and screenshots directly through the app under Settings/Support > click on the contact option in one of the FAQ articles - so we can start investigating your issue. Thank you!

Mojo2014w ,

I like but...

This is my favorite app, with one exception. When I set my calorie intake to be 1800, I want it to stay there, no matter what my workout is versus increase calorie intake! It is so frustrating!! Is that only an option on the premium version? If so, I am considering other apps that hold the calories once set versus having to remember daily to input food for the day BEFORE I workout, else it is going to change.

Developer Response ,

You can solve this as follows:


Go to Settings / Diary Settings and then activate Exclude exercise calories > then the burned calories will not be added on top of the daily calorie goal

Brooke_2020 ,

It’s ok..

This is the second time I’m trying this app. The first time I really did not like it, but I had been hearing great things so I figured it had improved. Wrong. I’m not finding it very accurate when it comes to nutrition labels, many foods aren’t even stored in the app unless they have a barcode, and it seems like people add things in but have many typos so it makes it difficult to find the right foods. I really wanted this app to be my go-to, especially for the price, but I may be going back to my old tracking app.

Developer Response ,

Thank you for rating us and sorry to hear that our didn't meet your expectations! Due to our food database being partly user-sourced, the nutritional values may sometimes not be on point. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp.

Starlife ARMY (;,;) ,

The worst ❌❌❌

I was struggling with my weight for a long time until a friend recommended this app and I was at 165lbs before downloading this app. But after I downloaded this app and let it control the amount of calories I intake during my day I didn’t lose but I gained 4 pounds instead. Please fix whatever problem caused this. It took me only 4 days to gain 4 pounds and now imagine how long it will take me to lose those 4 pounds and get back on track?? A very long time and I am very disappointed right now. Please fix this. I don’t want anyone to go through the same thing as I did.

Developer Response ,

We are sorry to hear that you haven’t reached your set goal. We calculate the individual kcal recommendation based on BMR, your Activity Level and Goal in Settings. Therefore, make sure you have the correct Settings and an Activity Level that corresponds to how active you are. Remember, also factors such as stress and sleep affect weight loss. If tracking everything and still not reaching your Goal, you are more than welcome to contact us at contact@lifesum.com for further guidance.

aneaton ,

It’s Ok

I’ve lost 12 pounds following the Ketogenic Medium plan from Lifesum. It is by far my favorite tracking app, however, I’ve recently switched back to another app. I do a lot of my own cooking, using recipes from internet sites. The other app makes the input of recipe data much more simple and less time consuming then Lifesum. I was spending too much time putting in every ingredient to get an accurate count. If Lifesum ever gets this feature I’ll definitely be back!

Developer Response ,

Thank you very much for your feedback! Agreed, that would be an improvement. We will make sure your feedback reaches the responsible team.

nessav98 ,

Took All My Money At Once, Don't Upgrade

I decided to upgrade to premium and since I didn't have much money, I chose what I thought would be the cheapest option. On the screen, it said I could buy a 12 month subscription by paying about $3.50 a month. That would be fine with me, $3.50 is no big deal. I could easily take a small amount from a part-time job paycheck. I look at my bank statement later today and it says that it billed me THE WHOLE $44 ALL AT ONCE! What the hell??? So now I have no way of getting my money back and have to pull from my savings just for a stupid app.

Developer Response ,

We are sorry to hear that our payment page wasn't clear for you! We will forward this feedback to the team in charge for a review. Can you please send us your registered email address at contact@lifesum.com so we can fully refund you?

Elshumkelate ,

FACEBOOK INTEGRATION!!!

Functionally speaking this is a great app, and I’ve already lost 5lbs in the first week and a half....but I have friends and family who are following my progress and REALLY like when I share the recipes I use with them. With MyFitnessPal, I can share those sorts of things on Facebook, and several apps I use also syncs with my friends list to show me who else is already using them...but not lifesum. Add Facebook integration and this would automatically be a five star review for me.

Developer Response ,

Many thanks for your review and well done on your success! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

Sissy Birdsall ,

Glitch

I just bought premium for 3 months to test this out and do the Keto diet but for some reason when ever I press on “plans” (which is where you plan the diet out) the whole app shuts down. I am very upset and disappointed because this seemed like such a great app to become more healthier but I can’t even use it anymore. Please respond quick because you will be continuing to bill me for three months and I know I cannot cancel it so I would like to know what is going on so I can continue to use this app.


Thank you,

Kim

Developer Response ,

Thank you for your feedback! This issue has been resolved. Can you please try again and let us know if the issue persists at contact@lifesum.com? Thanks and apologies for the inconvenience!

buss down thotiona ,

App isn’t tracking Apple Watch exercise calories right anymore

This was my favorite app for a while. However, in the past few days the calories burned number is random and nonsensical. It’s lower than it should be and the ability to change your fitness goal no longer functions.


This all after i just upgraded to premium too. Happy to continue paying if the app works as it should but if not a refund should happen. Please reach out to me if you guys need user feedback / bug replication.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Such tech ,

Features and Bugs

Wish there was a way to change calories burned with exercise.... the calories shown for X minutes of an exercise are wildly inaccurate for my body type.

Also I’ve been having a glitch in weight tracking where sometimes the inputted weight will reset. It’s not too annoying but I wish it wouldn’t ruin the graph of my progress.

Developer Response ,

Thank you very much for your feedback! We will forward it to the responsible team for their knowledge.

AlaskanGirl5138 ,

I like it.

It’s a good app, but it irks me that so many things are premium only and every single sale is 30% off. Including the supposed Black Friday sale. That’s the same sale they have every month. Black Friday sales are supposed to be enticing. I’d love to try premium, but I’m not really interested in the price tag they’ve got. I’ll stick to the basic option. My Apple health app lets me manually enter in the info this app won’t track without me paying for it.

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 80 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

inverness2020 ,

Pretty, but not reliable

I considered paying for the app, but decided against it for one main reason: wildly inaccurate calorie counts on common foods. I suppose that the verified foods was meant to correct for that, but it doesn’t.


The app is very pretty and motivates me to enter my meals. However, knowing that I need to do an internet search to verify any entry dampens that motivation.


I’m using the free app as a general guide, but no way I’d pay to just have a pretty diary to hold info because I still have to do all the work of looking up the foods in a separate app.

Developer Response ,

Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

PHHM1 ,

Review

Ok im 49 but still love the smiley faces lol. The little guy tapping his foot to enter your weight makes me smile. Had used ww for years love this app too. I wish you could manually adjust your calorie goal and also if u track something at wrong time just hold on it and change from breakfast to lunch without deleting and then rewriting. But that is minor. There are a few apps less expensive but On the whole I like this app!!

Developer Response ,

Many thank for your great review! You can customise your macros and calorie intake under Settings > Personal Details if you choose to follow the Classic plan. We hope this helps and wish you the best with reaching your goal!

Integrity rules ,

Disgruntled

I spent years as an RN in cardiac & diabetes care. Initially I was impressed with this app, but found it to be regularly grossly inaccurate, representing daily sodium “sums” as being lower than actual sums.


I also observed intermittently

inconsistent accuracies of fiber & fat sums. I deleted the app, but since I paid for one year I decided to give it another try.

It IS attractively presented as other reviews pointed out, but not any better quality than other less pricey fitness apps.

I also never received a reply regarding my complaints & concerns that due to such inaccuracies & false promises, I should have been offered a refund.

Silly me :-o

So while trying to reconnect with them & resume my paid account, the only choice offered was to sign up again as a new subscription for additional fee.

I may have worked it out but not a “happily ever after”.

Developer Response ,

Thank you for taking the time to write your review and sorry to hear about these issues! Can you please send us your registered email address and a copy of your transaction receipt so we can make sure that you have access to your Premium account? Also, please feel free to send screenshots showing the inaccuracies you discovered so they can be reported to the team responsible. Thank you in advance and apologies for the inconvenience!

La Swirly ,

Awesome app!

I absolutely love this app! Not only is it beautifully designed, but it’s so simple to use! It’s also great how it’ll sync to other health apps on your phone / watch. Inputting food is also easy, whether it’s already in the system or something new! I just wish you were able to use other meal plans besides the classic without paying for premium. I’d like to be able to adjust my macros!

Developer Response ,

Thank you very much for your positive review. We are glad to hear that you are satisfied!

Sam F Galindo ,

Best App I’ve used so far

This is the best app I have found so far to keep track of all my food consumption, but it falls short on you ability to add food that isn’t found on your app from recipes you may find in other places. This would be the best app if you can save custom meals with all the nutrition information, not just calories. Their food choices are are very limited and it can make it hard to track all of your meals. Hope they fix it.

Developer Response ,

Thank you very much for your review - we truly appreciate your feedback! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd. Thanks in advance for your input and good luck with reaching your goal!

ktbabyy ,

Really Helpful

Having struggled with an eating disorder for a majority of my life, this app sends me cute notifications reminding me to eat and to drink water which is really nice since it is easy to get distracted and let myself go without eating. I would really love if it had more of a customizable home screen, but other than that I am incredibly grateful for this app.

Developer Response ,

Thank you very much for your review! We are very happy about your feedback.


We wish you all the best!

TrapperJohn216 ,

Helpful, but would love to see caffeine tracking and larger food catalog

The app is helpful for tracking your progress through the day and seeing your status on the watch. Would love to see caffeine tracking added and an expansion to the food catalog. Also would love to understand what the little green guy is doing on the watch. Doesn’t seem to be consistent with my food and water consumption, so would love to understand how to make use of it.

Developer Response ,

Thank you very much for your feedback!


Please see this article about the watch functionality: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=partners-trackers&f=the-apple-watch-app---how-is-it-working&p=all

caitlynok ,

Great app, but keeps crashing

I just downloaded this app today and I am already obsessed. It’s very useful in nutrient insight and what I need to watch in order to lose weight. However, whenever I click on the “Plan” tab, the app freezes for a couple of seconds and then force exits the app. I cannot see what recipes are recommended for the upcoming day, which is part of my membership. Please fix!!

Developer Response ,

Thank you for your positive review and sorry to hear about this issue with Plans! Can you please contact us at contact@lifesum.com with your details so we can try and resolve this as fast as possible? Thanks in advance and apologies for the inconvenience!

Cherk! ,

Buggy

So I really love *almost* everything about this app! I’m not sure if it’s because my phone is newer, but it just seems to be super buggy and crashes and freezes a lot. It’s to the point where I can’t even use it. It’s also not tracking my calories burned and my eaten calories stay the same (it doesn’t update when I add food to the day) so I’m still having to manually track a lot. Kinda defeats the purpose of having an app.

Developer Response ,

We deeply apologise for the issue! The team has already found the reason for the problem and is working on a fix for it. A new version with the solution will be published as soon as possible!

RoscoGD68 ,

ABSOLUTELY GREAT APP!

We have been using this app for 1 week so far and my husband has already lost 9 pounds by following the Keto Diet Plan!! We‘re so excited because my husband has been trying really hard to lose weight, and hit the gym, and this app has been so motivating for him, even with meeting his daily goal of drinking water!

Definitely worth downloading people!!!

Developer Response ,

Thank you so very much for your positive feedback! We are very happy to read that you are satisfied!

Mikethereviewer42 ,

It’s alright but not great.

The app will add food onto the wrong day if I decide to add more food/calories the following day. As in if I want to add food onto “yesterday” it somehow forgets that I said it’s food I ate yesterday and then changes the day while I add the new food adds it onto the current day. This has happened numerous times in a row, more often than not.


I was interested in upgrading to the “premium” version of this app but if it can’t keep track of something so simple why would I ever feel inclined to pay money for an app?

Developer Response ,

We apologise for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version.


Furthermore, if you are interested in a free trial to test out all premium features please let us know in the email as well and we will upgrade your account. Thank you!

1762820164 ,

Notes

I never write reviews for apps but I use this app quite a bit and wanted to add this part I feel is missing from the app. I think this app could use a notes section. Don’t get me wrong it is a wonderful app and I don’t have a thing wrong to say about it but I really think it would be beneficial if it had a place to write things about your food/workouts/and water intake.

Developer Response ,

Hi there, thank you so much for taking the time to leave your review! It is possible to leave notes at the moment as well; when in the Diary, tap on the arrow just below the Life Circle. Then tap on the Diary icon. Then you can add free text/your notes. They will be saved automatically when leaving the notebook and can be viewed again by going to the respective day and then in the notebook. If you need any further assistance please email us at contact@lifesum.com. Thank you!


DagDakota ,

Great app but at times inaccurate

I love using this app it’s a lot easier than using myfitnesspal or something else. But over time I have noticed that some things are not accurate. Like serving sizes for different foods and the calories in those foods. I ate some Waffles by Kodiak cakes this morning and went to enter the calorie information and found that on the box the calories say 250 however the app tells me 230.

heavydirtydisco ,

Really nice app!! One small issue.

Although this app has been so helpful and is so simple to use. I think that the feature of syncing wearables and other apps should NOT be a premium feature. I'd like to have it all in one app and not worry that my Fitbit's usage will not go to as much use because I cannot sync it up. Please hopefully fix this 🙏🏼💕

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Sushan97 ,

Need Widget

I think we need quick widget so that we can do quick scan of the food that we are about to eat or more precisely this widget should be able to help us in doing everything quickly without the need to open the app for every small activity like to track how much water we have drink.

Developer Response ,

Currently on the iPhone you have the option to search for food and scan a barcode by pressing your finger on the app icon on your phone. There you will find the two shortcuts.

it seems to work ,

Crazy good

I don’t ever rate apps or count calories but since downloading this and letting it count calories I realize it’s just that simple. I now pay attention to what I eat and have lost 2 pounds a week for four weeks. That said I exercise five times a week as well, even before the app. But before the app I never actually lost weight.

Developer Response ,

Thank you for your review! We are happy to read that you like Lifesum!

SIglesias ,

Watch Complication Broken

Overall a great app with a delightful UI, but I don’t understand how LifeSum could leave the watch complication broken for six weeks and counting. I counted on it as a source of feedback when I logged to quickly tell where I was macronutritionally at any given point in the day.


There are awkwardnesses with search...I expect frequently entered items to always be prioritized in search results. It’s also unclear how to favorite an item.

Developer Response ,

Thank you for your review and sorry to hear about these issues! Feel free to send us more details at contact@lifesum.com so we can investigate further - thanks in advance and apologies for the inconvenience!

124appsreviews ,

Lose it is WAY BETTER

All this app wants to do is to get in to your wallet. Lose it is the best trust me. The smiles that say how good your meal is made me eat foods that I didn’t like beacause I just wanted to please the app I lose 0 pounds on life sum but on lose it I have lost 6 and haven’t changed a thing about work outs or eating so get the app lose it if you wanna see change

Developer Response ,

We regret you did not like the app but thank you for your feedback!

KathyMarie425 ,

Love flexibility/access to barcode scan, don’t like restrictions behind paywall

I love that I can create and save my own re pies as well as scan barcodes for quick nutritional info. Do not love that for more detailed nutrition info beyond calories, I’d need to pay for the premium app. Calories are such a poor indicator of overall health. Would be nice to try the premium for free to see if it’s really worth the extra money.

Developer Response ,

Thank you for your review Kathy, we are glad to hear you like the app and of course we are happy to provide your with a free trial.


Please feel free to contact support at contact@lifesum.com for the trial to Premium so you can test all features. Thank you!

Lib MLB ,

Home cooked recipes

Like the app a lot but I wish you could put in your home recipes and portions. Also the portions on like a raw onion you don’t get to put in your portion only the few options they give u and I don’t have a scale and u better know fraction decimal conversions if you want to put in your portion. But a pretty good app. Wish I could try premium for one month instead of having to commit for three.

Developer Response ,

Hi there, thank yo uso much for your feedback!


save food items or recipes from the Lifesum database and track them from there. Please find all information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?l=en&p=all&s=food-exercise-tracking&f=favorites---what-is-it-and-how-does-it-work---ios

If you need further assistance please contact us at contact@lifesum.com. Thank you!

gdbjr ,

Inaccurate database

2020 update: Food database is still not accurate. It would be worse if it was way off, but it is off like 3 calories which is more frustrating. I have no idea how this app gets such good reviews when the database is so poor.


I really want to like this app. But the food database that they use is not very accurate. Scan 4 things in your home using the barcode and I would be shocked it is was correct more that 50% of the time. And if they can get this correct what other calculations are they doing that are also not accurate?

Developer Response ,

The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on "Edit Food". Please, find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=can-i-also-edit-correct-items-created-by-other-users


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.


We will, of course, constantly clean the database from our side as well.

Scott961 ,

Mixed feelings

I’ve used this, and even the unlocked version, and have decided to stop at this point. While the app interface is nice on my mobile devices, without a synchronized desktop app the program just doesn’t work for me. MyFitnessPal has that, as well as better integration with other devices and applications. I tried to like it, and I do, but it’s missing a critical component to be my one go-to app for tracking food and exercise.

Developer Response ,

We are sorry to hear that Lifesum didn't meet your expectations and we thank you for taking the time to share your feedback!

ACreel2013 ,

Buggy App

My water settings NEVER stay at 7 glasses instead of the default 8 glasses which is too much for my weight. Trying to add food to the previous day always adds it to the current day instead on the first and sometimes second attempt. These are just two of the more prominent bugs currently in this app.


Otherwise, it’s a visually appealing app that accomplishes what it claims to.

Developer Response ,

Thank you very much for your feedback! We will forward it to the responsible team for their knowledge.

Idontwantanickname:/ ,

Judgmental with no explanation.

This app is well made. However, it rates your food choices with smiley faces and frowny faces...I eat very healthy, I just wanted this app to help keep track of protein intake. I entered a banana as a snack and it showed me a frowny face...so now bananas are bad for you!?? When I clicked on the face to get more information as to why it is labeled with a frown face, ofcourse it says you have to upgrade to premium. It’s EXTREMELY LIMITED if you don’t pay for the premium. Disappointed. Don’t need an app telling me I shouldn’t eat a banana. Going back to LoseIt app.

Developer Response ,

Thank you for your review! Our food rating depends on many factors, which you can read more about here http://bit.ly/2iVK9WL. We have to charge for some of our features to be able to cover our running expenses, including a team of nutritionists and developers and over 60 employees. Many thanks for your understanding!

Crybaby123. ,

Just downloaded, already a bug

I just downloaded this app and when I go to the app it automatically goes back to my home screen and it keeps on doing that repeatedly, which is my only problem. I've heard many good things about this app and I'm have really

large expectations for this app. But yeah it just keep on going to my home screen right when I enter the app please get that fixed and I'll be more than happy to use this app. 😊

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

that one orginal ,

No cal count

Even though it is a counter I like this app because it helps make it easy for me to log in my food every time I eat and is more of a food journal also the people help and give you some good advice and is very nice on this app too. I had this a few years ago and now I’m decided it’s best to just keep it on my phone so I can stay in track of my goals. Go forth and wander. ✌️

Developer Response ,

Thank you so much sharing your feedback, happy to read you enjoy the app! :)

Relhon1 ,

Ok so far but needs improvement

I just got done with support and was told the app cannot log exercise correctly that’s imported from partner apps. That’s a pretty big issue for a weight loss app. I have to manually log each exercise even though the information is being imported. Also, the nutrition information for several foods I’ve scanned for meals is highly inaccurate according to the label on the food. I won’t be renewing my premium subscription if these issues aren’t fixed by then.

Developer Response ,

Thank you very much for your review! We will inform the responsible teams regarding your feedback. We have recently implemented a change to make sure only fully correct items can be saved in the future and hope that this will lead to more accuracy with the user added food items. Thanks again!


Hawaii123211 ,

Great app but...

This app is absolutely amazing and I love the easy way to use it. Sometimes it hard to find the exact food that I am eating but that is fine. My one complaint is that, I know that you need to make money but, there is an option for “how to make this meal healthier” and that is the one thing that I think should be free because without this the app doesn’t really help you with losing weight, because it doesn’t tell you how.

Developer Response ,

Thank you so much for your feedback, we much appreciate it! We will make sure your feedback also reaches the responsible team. If you wish to try out all of our premium features please do not hesitate to contact us directly at contact@lifesum.com for a free trial! Thank you!

Contest buddy ,

Love this app

This app is great. I love the habit trackers for things like fruit and fish. I just wish we could set meal frequency (6small meals rather than 3 and a snack) and the weight tracking goes back to your starting weight every time you don’t enter your current rate. Would love to see that addressed. Other than that I love this app. It is motivating without leaving me with a guilt trip when I forget to do something.

Hm102690 ,

Super simple way to track meal habits!

Love how easy the app is to track daily nutrient intake, especially with the built in barcode reader! The recipes are also tasty and made with ingredients that that I am already familiar cooking with.


The only downside is there is no plan for pregnant women. Since exercise and nutrition looks a little different during each trimester, it would be great to have the a pregnancy option!

xtox_cameron ,

Great but needs a few adjustments.

I like the way the app is set up it’s really cool and I haven’t seen a calorie counter quite like this one. But I am concerned for the users of this app. This app is very popular among young people suffering with eating disorders and anorexia. It is very easy to use this app for the purposes of starving yourself. It would be great to see a diet option for eating disorder recovery available on the app considering so many people use this app to track their eating disorders.

Developer Response ,

Thank you very much for your feedback!


Lifesum has been designed to help our users eat better.


If a user has any medical conditions, including known or suspected eating disorders, we urge them to consult a medical professional about using the product.


For more information on where users are able to find local professional support and guidance, suggestions are provided here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=other&f=support-in-case-of-problems-with-behavioural-issues&p=all

lauracrans ,

New to the app

Just downloaded this app today and was super excited about the grocery list planning! But when I chose my meal plan and swapped a couple meals, it would still add the old meal’s ingredients on the grocery list. So even though I chose veggie omelets for breakfast, it would add chia seeds and bananas and coconut flakes to my grocery list when I clicked the add button on the omelet... I really hope this can get fixed soon ☹️ if it gets fixed, this app would be great!

Developer Response ,

Thank you for your review! You can remove items from your shopping list be clicking on the shopping cart of the meal it added ingredients from. If this remains an issue for you and you need further assistance, please do not hesitate to reach out through contact@lifesum.com and we will get back to you as soon possible!

dandyllama ,

Fix activity calories

Wherever you guys are getting the caloric expenditure data from, its overestimating by almost a double. For example running 6mph for 30 mins does not burn 500. It’s 300 at most. Or climbing for an “hour” which the climber is not excepting full force during the full hour will not burn 1000 calories.


These can lead to dangerous miscalculation of allowed caloric intakes unless the users are specifically aware of more accurate caloric expenditure from their activities

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Laaaanj ,

I love lifesum!!!

Lifesum is so versatile. Every app I’ve tried using is strictly for weight loss & there’s such a minority of small-framed people looking to gain weight and Lifesum has this option! It tells me how many calories I need to eat for each meal as well as in a day. So far I’ve gained five pounds & counting since my fitness journey :)

Only negative about it is that premium is pretty expensive and the free version only has the bare minimum basics.

Developer Response ,

Thank you very much for your feedback! Currently we are still very dependant on the Premium features so price changes downwards will probably not happen in the near future. There is a team with more than 50 bright minds behind the app. And these costs have to be covered. Thank you very much for your understanding!


But we are very glad to hear that you are satisfied with the app! Thank you for the great feedback :)

Pugmite ,

Terrible Food Data Base

I bought this subscription because I loved the format and layout of the app way better than others I have seen before. But after buying the subscription I’ve noticed that the food data base is very flawed. There is limited food options listed, and often it will not pull up options for simple searches such as “egg” or salad. In addition, there is little to none data of any sort of fast food. So overall I’m pretty disappointed since I payed for it.

Developer Response ,

Thank you very much for your review! We have been experiencing a search issue last week that had an impact on the results. We apologise for the inconvenience! The issue has been solved in the meantime. Should you still have any problems, please contact us directly at contact@lifesum.com

Lucas123xewp ,

Food database is too small

I like this app but the database is too small. I like how it keeps track of my calories, fat, protein, etc but when I try to add food items they aren’t always there. Also, if they are in the database, the portion doesn’t match and you can’t change it. I’ve used other diet apps in the past that had a much larger food database. I think if the food choices and portions were altered it would get a higher rating.

Developer Response ,

Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. We are constantly working to improve the database and we hope you’ll try us again in future.

MicahOwens ,

Forced Portrait Mode on the iPad Makes the App Unusable for Me

I can’t believe after all this time that the app still forces Portrait mode on its iPad app, which is primarily a landscape device for most people.


Using the iPad to log meals is so much more convenient, since typing entries or using split screen while looking up meal information is way better than touch input on the phone. Really unacceptable and it’s kept me away from this app repeatedly. I’ll certainly not be renewing my subscription and moving to another app.

Developer Response ,

Thank you very much for your feedback! We will make sure it will reach the responsible team.

redbait ,

Promising but buggy

Overall great app for keeping a food diary, good database of food although relying on customers to input nutritional data leads to lots of inaccuracies. The biggest downfall is the lack of consistent syncing with Apple HealthKit in both directions and must be fixed to make this a top-rate app. Tips and game-ification aspects are pretty tired in 2019, but you can turn them all off. Personally less interested in their diet plans and recipes so I can’t comment on those.

Developer Response ,

Thanks for your review - we very much appreciate your feedback and we have forwarded it to the team in charge!

Zizzlex ,

UI is awesome, nutrition tracking is not

I’ve found that some of the barcodes scanned don’t show the accurate nutrition information.


Maybe it’s a crowd sourcing issue too but there’s contradicting values for different fruits and vegetables and I never know which one to believe so i have to confirm with another app.


I also can’t seem to figure out how to manually input anything. If it’s not searchable, then the only thing you can input manually is an item and it’s calorie count... which means you can’t put in carbs/protein/macro info.


Would also be great if you could see your progress compared to your total. Like instead of saying “4 g left”, it’s be nice to see “4 g of 50g left”.


Otherwise the app is great - but since it’s for tracking purposes, it’s hard to trust the nutrition values.

Developer Response ,

Thanks for your review and for your suggestion! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

Littl.Princess031995 ,

Best app for weight loss and healthy living!

I don’t ever leave reviews, so that’s already saying something. This app is SO user friendly and has the largest database of foods I’ve seen yet (for the daily diary). It’s extremely detailed, informative, and versatile. I like how you can track everything from water intake to exercise. It’s also quite visually appealing!

Developer Response ,

Thank you so very much for your positive feedback! We are very happy to read that you are satisfied!

Mrufka ,

Premium is simply big disappointment

It seems very promising from non premium look but once you get the premium it’s not what you are expecting it to be! Not all meal plans have the “shopping list” option (only about 10%) and their meal preparation instructions are super simple, most of the time it is just 2 sentence instructions 🤣 you might as well just write nothing. I wish they let you try it for a day to see what you are signing up for. And it was featured in “app of the day” ?! It should be on top list of worst premium apps! They need to change a lot.

Developer Response ,

We are sorry to hear that Lifesum didn't meet your expectations and thank you for your feedback. We do offer a free trial upon request. Please, send us your details through contact@lifesum.com if you wish to be refunded.

JmcReviews ,

Great Interface & Easy to Navigate

The water, fruit and fish trackers make it super simple to keep track of your intake. The food database is leagues above what else is currently out there. But best of all are the diets and meal plans — they make it super easy to test out different ways of eating. Also, love the iPhone widgets. Simple and helpful, that’s all I want for a nutritional app.

Developer Response ,

Thank you so very much for your positive feedback! We appreciate it and are very happy to hear that you are satisfied!

MikedubII ,

Pretty but less functional than it should be

App looks nice, but doesn’t write to Health and you can’t export. Competitor apps do. Widget is nice but I assume that other apps will catch up to that. In their FAQ there is a question of how to share data with healthcare professional, and their answer is to “give them your log in info, then change ASAP.”


Developer encourages me to post on their forums for not having features that I have seen being requested in the forums. Ok.

Developer Response ,

Thank you very much again for your feedback.


Currently the following data is synced between Lifesum and Health: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?%20p%20=%20all&s=partners-trackers&f=health---what-data-is-being-synced-between-health-and-lifesum&p=all - if that should not be working in your case, please contact support at contact@lifesum.com with details so we can look at it.


We have just updated the FAQ article based on your review - you can, in the meantime, request your data as a file by contacting our support and then share it with your PT, doctor etc.


We do not recommend to give anybody access to your account. What we state in the FAQ is the feedback from other users who let us know that they solved it that way and then changed the login as soon as they do not want to grant access any longer.


Building new features is, unfortunately, often very time-intensive as the process includes many processes, steps and departments. Thus more complex tasks have taken far longer than expected. But as you can see in Uservoice, we are changing the status of the different requests as soon as we are working on it and have been able to implement some of the requests. The good news: we will be working very intensively on changes in the app during the next few months. So hopefully you will soon see more projects as "in progress".


Thank you again for your feedback. That is highly appreciated.

RyScoAn ,

Wanted to use

It was starting to grow on me, after switch from my fitness pal, however to the best of my knowledge you can build recipes/meal and that’s a deal breaker. I don’t want to input every food item separately when I eat the meal frequently, or calculate a portion of a recipe I cook for my family. For me, being able to do so really gives me a better understanding of what I can and can’t eat, while tweaking the recipe to fit my needs. Hope this can be added some day, I’ll probably be back if it is.

Developer Response ,

Thank you for your review and feedback. We are sorry to hear that Lifesum hasn't met your expectations! Our developers are collecting all feedback here http://lifesum.uservoice.com/forums/274566-feedback-ideas - we really appreciate all ideas and suggestions for improvement. Thanks in advance!

imnottryinganothernickname ,

Helpful but limited

I like how easy it is to plug in calories and exercise - extensive data list. I’ve not found anything not in there in the 2 weeks I’ve used it. However it keeps pushing to buy the upgraded version. App should give a sample of what the upgrade offers. I’m curious to know what the different smiley faces mean but enough for that price. So the smiley faces are ignored. I am disappointed the recipes aren’t really available on the free app either.

Developer Response ,

Thank you very much for your feedback!


Here you can see more details about the rating: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=life-rating-life-score&f=food-rating---that-s-how-it-works&p=all

LydiaG123 ,

I love this app!

This app has been so helpful for me to track my calories and eat the right amount of foods! It also helps me to get my exercise in and can connect to your healthy app if you have an iPhone and can track the amount of calories you burn by walking or exerting when you have your phone with you!

Developer Response ,

Thanks a lot for your positive feedback! We are very glad to hear that you are satisfied!

Rmf703 ,

Not the greatest but okay

I like the fact that I can track my meals and it gives some recipes but I think it would be better if there was a meal planner and shopping list included. Could that be added? In fact, I bought the app thinking they were included bc the pictures include a shopping list pic but I can’t find it. Thanks. Will continue to use the app for my year membership but after that year, we’ll see.

Developer Response ,

Thank you for your feedback!


You find meal plan and shopping list under the 3 weeks weight loss option: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=known-issues&f=how-will-i-be-able-to-see-the-3-week-weight-loss-programme&p=all

mnicoleeeee ,

Excerise

When you record your exercise, I think you should have the option to not go by just minutes of your workout (ie treadmill). I like to intensify my workout on the treadmill to burn more calories. What it says on the treadmill vs the app are totally different. And also crunches. You should be able to record how many you did. Not go by how many minutes. Please fix this.

Developer Response ,

Thank you very much for your feedback! We will make sure it reaches the responsible team.

BradyClaud ,

Will not let me upload meals

I just got this app 3 days ago and have been adding all of my meals very easily. I have been staying on track and have loved it. However, today I have been unable to add any meals. I have tried deleting and re-downloading the app, I even had to delete all of the progress that I have made so far. It is very frustrating and it doesn’t help that there is nobody to call or get in immediate contact with. Very frustrating. Although I really enjoy the app, the customer service needs work along with the technical issues.

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution during the night and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

rachelnic11 ,

Don’t do it

I bought Lifesum to help me lose weight. They said if I got the premium it would be like 12-14 a month, I thought it wasn’t a bad deal until it charged my account over 50 dollars when it said the charge was monthly. I tried to delete it and receive a refund but the app is awful to navigate if you want to actually delete your account. On top of that it said I had to get rid of my subscription before I deleted my account and they gave me no information on how to do it. Overall this app is something that you shouldn’t get.

Developer Response ,

The reason we show the monthly cost is for our users to see the difference in price from subscribing yearly and monthly. A monthly subscription is also available. The total price is shown to you before you pay. We are sorry if this wasn't clear enough. Please, note that deleting your account will not cancel/refund your payment - you need to do that manually. Please, reach out to us through contact@lifesum.com if we can offer further assistance!

bluemelmichael ,

Do NOT get Premium

I think this app is visually appealing and it makes me want to use it. So much so that I purchased 1 year of premium.



Fast forward a few months and I get a new iPhone, but I no longer have access to my current premium subscription (it is still active today).


I reached out to Lifesum to let them know that the app will not restore my purchase. I get a response from them telling me I needed to reach out to Apple for a refund. I respond to Lifesum telling them that I don’t want a refund, I want to continue using their app, but they don’t respond.


Fast forward a few more weeks. Since I didn’t get another response from Lifesum and I still cannot restore my purchase, I reach out to Apple and am informed that I cannot be refunded.


Their app looks great. And I love premium when I can use it. But it breaks frequently and they don’t seem to care about their customers.

Developer Response ,

We truly apologise for this. Can you please come back to us through contact@lifesum.com with a copy of your transaction receipt and your registered email address so we can find your Premium account for you? Thank you in advance and apologies for the inconvenience!

labb02 ,

Recipe instructions need work

Great app for tracking food, I go between this and MyFitnessPal as the best ones. I love that Lifesum has recommended recipes but when I go to actually make them the recipe instructions are usually confusing or lacking information. Would also be great if you could see recipes from other diet plans without having to switch your plan.

Developer Response ,

Thank you very much for your review! Please, make sure to send us examples of the recipes you find unclear through contact@lifesum.com so we can look into this. Thanks in advance!

RodChristiansen ,

Pretty good watch app. Odd designed app, can be confusing to navigate.

One really frustrating thing is that it doesn’t read water data from other apps from the Health app so it never knowns my water intake. I use WaterMinder app.


It can be confusing to use. Honestly the main reason I use and have the subscription for Lifesum is for the really excellent Apple Watch app. No other tracking app is as good on the watch with well designed complications.

Developer Response ,

Hi RodChristiansen, thanks for the review! Really glad to hear you're enjoying the Apple Watch app, we love it too! In regards to your idea about importing water from other apps, it sounds like a really interesting idea! We collect some user feedback here, if you're interested, adding a feature request would help us see if other users are interested in this idea too! https://lifesum.uservoice.com/forums/274566-feedback-ideas/

Thanks again for the idea!

Chelsnurse ,

WOW! So far, it's Great!

I can't believe all the options in the food diary there are. Like, even generic food options from my local grocery store. I like the food plans it has an an option, it has synced to my Fitbit, and has been user friendly. I'm excited to see how this plays out. I'm always a skeptic, but off to a great start!

ls usernickname ,

Database is lacking

I switched from MyFitnessPal to Lifesum so I could follow a keto diet plan more specifically and see my macros more easily. Layout and aesthetics of this app are great. But the database is seriously lacking compared to MyFitnessPal, which makes tracking a hassle. Even creating your own recipe is a lot of work bc of the small and sometimes in accurate database. It would be nice if things you logged as one meal would auto populate for other meals as well.

Developer Response ,

Thank you for your feedback! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement. Good luck with reaching your goal!

Morelove1914 ,

Like it!

I do like the app. Been using it for several months... My problem is when it tells you to take a pic of your food, it's almost always wrong and they only give you a few options of what they think it is. You can't take a pic and say what it is. So I end up putting each ingredient in one by one and it gets a little annoying. I like the day ratings and the little advice they give. Overall it's a good app!

Developer Response ,

Thank you for rating us and sorry to hear about this issue! Can you please send us more details and your registered email address at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!

Cyn719 ,

Easy to use but has some bugs

This app is easy to use but I have been having some issues. For example I selected a food and it said “5 calories” per serving. This seemed off but I continued using the calories I knew I had eaten. Upon leaving a renter if the app my calories were way off and it when I went to edit the food the calories per serving was 350. I have to close the app and restart it and the verify my entries every time.

Developer Response ,

We deeply apologise for the issue! The team has already found the reason for the problem and is working on a fix for it. A new version with the solution will be published as soon as possible!

rooney519 ,

Overall love the app but they need to fix...

This app is great and visually appealing which helps motivate me to use it but recently I’ve been experiencing a glitch that basically “forgets” when I’ve updated the amount of food entered.



For example, if I added 3 oz of rice and ended up eating 1 oz more, then I change the amount to 4 oz but right after entering the new number it goes back to 3 oz... super annoying.

Developer Response ,

Thank you for your review! Can you please send your details and issues directly at contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

qwerrrty88 ,

Good idea, poor execution

I have been using this app for about a month now. In principle, I like the whole concept and design. It is very easy to use and makes calorie tracking very convenient. That being said, the weekly statistics of the calorie intake never matched up with the 1-month or 3-month view. Worse, all of a sudden my history of the calorie intake got corrupted with some meals missing now and other meals shifted to random days. In other words, the whole history has become useless.

Developer Response ,

We deeply apologise for the issue you are experiencing. Please either leave your contact details so we can reach out or contact us with details, step description and screenshots directly through https://lifesum.com/deep/settings?page=support - so we can start investigating your issue. Thank you!

Fellfell ,

Don’t waste your money

This app could use a lot of work. The nutrition information isn’t always accurate when you try to log items by scanning barcodes. The app constantly glitches and disconnects from my Fitbit, so my exercise calories are rarely correct. It usually takes me 4-5 tries to get the app to show the correct information. You also have limited access to features if you don’t buy the premium version. Which is a waste of money due to all the glitching. Sure it looks cute, but myfitnesspal is a better app.

Developer Response ,

Thank you very much for your feedback! We will forward it to the responsible team for their knowledge. We apologise for the inconvenience this may have caused.


abbyljohnston ,

Can’t change serving description Update

I figured out how to add a new food and just put in the correct nutritional info. I think this will have to be the only way to have correct nutritional info.


Please fix this. I paid for a year subscription and the app won’t let me fix the incorrect nutrition info, especially the serving description. It always reverts to grams instead of fluid ozs.

Hhhhhhhjjjgkhjgfhcxfjn ,

Something you should read first!

This is in the Terms and Conditions. “Nutritional information found in our database has not been verified, investigated or reviewed by Lifesum. Lifesum cannot guarantee that the nutritional information provided in our database is accurate, reliant or complete. Lifesum is not responsible for any personal injury or any other damages that may have been the result, direct or indirect, of any use or misuse of the Services.”

Developer Response ,

Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

waggiemae ,

Not letting me enter in any food?

Yesterday it was fine and let me search and enter in any food and meal and it would add my eaten calories like it normally does, and now today after my app updated, it won’t let me put in ANYTHING I go to add in my breakfast and I put all of the ingredients I used and when I went to add it to my log, it cleared everything and all of the food I entered in, got put in as 0 calories and nothing was added to my calories eaten. And I’m so frustrated because it keeps doing this and I’ve tried everything to fix it and nothing’s working

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution during the night and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

Konner_ ,

Useful... sometimes

This is a great app with amazing features and really has gotten me to eat healthier. Along with eating healthier includes not eating out as much. Home made meals are near IMPOSSIBLE to track with this app unless you want to take out a ruler and measure each noodle of spaghetti you eat. I feel like this app is more tailored towards people trying to get in shape and have a healthier diet, because to a lot of people a healthy diet is one you cannot simply buy at the store.

Developer Response ,

Thank you very much for your feedback! We will make sure that it will reach the responsible team. We assume that you would prefer the option grams for recipes?

hptti9 ,

Customizable Calories & Macros

I like this app, but it would be a a lot better if you could customize your daily calorie & macro goals/set them yourself. For those of us following a program where these numbers have been personalized for us, it’s frustrating that we can’t set this up ourselves. If this is already an option, it needs to be much easier to find because I haven’t been able to do so.

Developer Response ,

Thank you for your feedback! It is possible to customise your macros in the 5:2 diet plan and the Classic plan.

whitneyxmasbean ,

Good but could use work

I enjoy the app and the interface but my allotted calories for the day seem to change frequently, without adding any exercise, and my Fitbit is connect but will not sync which is the most frustrating of al. The calorie and nutrition entry could use a bit of a cleanup and the barcode scanner as well. Overall i genuinely do enjoy the app, the diet plans and the recipes but I also feel like I’m working with a beta app.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version.Thank you!

aj540 ,

Great weight loss app

This app has so many plans to help you reach your goals. The constant track of carbs and calories really helped me. I lost over 50 pounds over 9 months and have used this app to continue maintaining my weight while dropping toward my final goal. Also the exercise tracker is helpful to track calories burned.

Developer Response ,

Great accomplishment! Thank you for sharing your feedback, we are very happy you like the app and that we can support you with your goals!

HDeP55 ,

Good app - wish it had more

Really enjoy the app more, I totally understand not everything can be free. However I wish it had more options for the free version instead of just going to premium. You can basically put in your food, exercise, weight, & water. But you are unable to get any insight on anything else. I wish it allowed you to get some feedback without having to pay for the premium.

Developer Response ,

Thank you so much for your feedback, it is like you say, we are charging for some of our features in order to cover our running expenses, which include a team of designers, developers, and nutritionists, and a total of over 85 employees. However, we have sent your request through to the team in charge for their knowledge! Please also feel free to also contact us at contact@lifesum.com for a free trial. Thank you!

heatherrapril ,

Poor Food Log

The app itself is great to look at. its easy to navigate and has a decent widget for ios. Compared to MyFitnessPal, the search option to find foods is awful. When searching for a food item, your list is littered with nonrelevant or incorrectly entered items by other users. There is also no option to find only verified items which is disappointing. will be switching bad to MFP until Lifesum improves.

Developer Response ,

Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future. We will make sure to forward your feedback and request to the team in charge! Thank you!

MadisonG2005 ,

A much better lifestyle!

I have been using this app for about a month and have already seen great results! I have lost 8 pounds in the first two weeks and have found myself to feel happier, drinking more water, and doing exercises! Would definitely recommend this app to anyone who finds eating to be a hobby!

Developer Response ,

We are super excited to hear that Lifesum has helped you improve your lifestyle! Thank you for sharing your positive thoughts on our app!

jjmh125564768 ,

Charged me more than anticipated

Cool app. Great concept. Excited to give it a go. Learned about it from a sponsorship. But when I was signing up for a subscription, the fees were presented as a small monthly charge, come to find out I was charged an almost bank-breaking fee that I had to cancel through Apple. Had a panic attack while trying to fix what happened. Gonna keep playing around the app, but I’m definitely avoiding the subscriptions.

Developer Response ,

Thank you for your review and feedback! The reason we show the monthly cost, is for our users to see the difference in price from subscribing yearly and monthly. A monthly subscription is also available. We show you the total price before you pay. We are sorry if this wasn't clear enough. You are welcome to request a free Premium trial so you can test the differences - simply send us your registered email address through contact@lifesum.com!


N648302 ,

Continually signs out of Apple Watch and other minor issues

Would be perfect if it weren’t for some minor issues here and there as well as for the fact that it keeps signing me out of the Apple Watch app every morning.


The other minor issue includes the lack of ability to easily add more water intake if you drink more than your daily goal.

nicolelewellyn ,

Great way of keeping track

This app really keeps me in perspective of what I’m eating in terms of calories, carbs, fat, and protein. I eat less processed food and more fruits and veggies. The only complaint is that my recommended calorie intake is only at about 1700. That’s a bit low even for someone with a small frame like mine. I do not follow the calorie tracker to the extreme, more to keep track of my nutrients and vitamins.

Developer Response ,

Thank you for your feedback, we are very happy to hear that you like the app! We calculate the energy (kcal) recommendation though the Harrys Benedict equation. This is a validated formula that gives a BMR value (basic metabolic rate). Depending on what activity level and goal the user then chose, we get the total energy recommendation. However, you can always change your calorie intake/ day in your setting to whatever is suitable for your needs. This you can do under Settings > Personal details > Calories / Day.


If you need any further assistance please let us know!


Wolfjj79 ,

No Control

I took a look at this app and it looked nice. I was considering moving to it but then realized that I had no control over the settings. The free pay off the app only had the one plan, Classic Dieting. However,it didn't let you customize it and you are locked into the calories and macros it sets for you. I don't follow those guidelines and would need to change the macros to what I do try to follow but couldn't find any way to do that. Then I also realized that to change the diet plan your had to pay a subscription. Totally useless to me.

Developer Response ,

Thank you very much for your feedback!


Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

=k3ll3y= ,

Love it but..

First thing is I wish when you plug in your own calories they also would have the option to plug in your fat protein and carb content. Just plugging in calories is not what everybody’s tracking. Second I wish the scan barcode mode would actually scan the correct macros, I’ll scan something and it pulls up different macros causing me to plug it in.

Developer Response ,

Thank you for your review! Can you send us more details regarding the issue with the items you are scanning through contact@lifesum.com so we can investigate? Thanks in advance! Also, our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd :)

lindsey5698 ,

what’s going on with the app lately?!

I LOVED this app. For the last 2 years, it has been my life. I went from a size 16 to a 6 using the classic dieting plan. But as of this past weekend, it automatically says I’ve consumed 500 calories and burned 300 even on future days. To top it off, it doesn’t register the calories burned anymore and it won’t register the calories consumed either. There’s a bug and it needs to be fixed. Please help!!

Developer Response ,

We deeply apologise for the issue! The team has already found the reason for the problem and is working on a fix for it. A new version with the solution will be published as soon as possible!

Lolzebra36 ,

Beautiful UI, Very Buggy

I have premium and am constantly having to restart the app to make it recognize that. The weekly summary screen is off by a day ( saying today is Monday not Sunday for example ) and also not actually showing the correct data for the past week.


The database of foods is also very lacking and there’s no good way to save an entire custom meal that I could find. It may exist but is extremely non-intuitive.


I like the water reminder but there’s no way to customize how much one unit of water. I can set a glass or a bottle ~8 or 16oz, but my water bottle is 20oz which really makes it almost more annoying to track my water intake.


I honestly regret buying the premium subscription. Very surprised such a highly rated app has so many flaws in user experience and quality assurance.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue.


Screenshots with examples would be very helpful as well as your technical details such as phone, OS, Lifesum version, country and language settings and the language you are using the app with.


Please test if the app has the same problems with Wifi and with the mobile internet.


Thank you!

CorKatt ,

Really great except...

Really great, comprehensive, great price, works with Apple health. Almost has everything you could possibly need!


But... I wish I could add more meals and/ or name the meals. I wish a fiber goal was in there. I wish

I could just buy it. Pay once instead of a subscription. But the subscription price is pretty reasonable.

Developer Response ,

Thanks for your feedback! Glad you like the app!

We are truly sorry for any problems you have experienced, we have shipped a new release with a fix and it's available for download in App Store. Please upgrade to the latest version and should any issue still persist, please contact us directly at contact@lifesum.com. Thank you!

Bridgetawesome ,

Very helpful

Even without the premium features, this app has really helped me keep track of what I eat and to cut back on certain types of foods in my diet. I do wish that I could see what my daily rating for the different food groups is without having to pay, but all in all, this app is pretty great!

Developer Response ,

Thank you so much for your positive feedback, we are happy to hear you like the app!

Please feel free to contact support at contact@lifesum.com for a free trial to Premium so you can test all features.

ky:)82 ,

Disappointed

You can barely do anything on the app without paying for premium. I understand that the app needs to make money but you should be able to follow plans and see some recipes for free. Not all of them but some, and some stuff on the plans could be premium. But I can barely do anything and the app is almost not worth it because of that. I would appreciate if you guys could make some stuff free.

Developer Response ,

Hi there, thank you for your review! We are charging for some of our features, like you mentioned, in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 80 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

steveo smitheo ,

I love it but..

I originally gave this app a 2 star review but I gave it another shot and now I’d put it at 4 or 5 stars.


There is something I don’t like though. I understand you need to weigh in every week or every couple days, but it feels like I need to update it everyday or it says “nothing lost, nothing gained” and then my weight loss graph is all messed up. Please fix that, Thank you!

Developer Response ,

Thank you very much for sharing your valuable feedback, we really appreciate it! We will make sure it reaches the responsible team for their knowledge!

Moníca ,

What happened to regular food?

This app is beautiful & it functions like a dream but is a total waste of money if you’re looking for quick easy meals to prepare to help you lose weight. The recipes are insane & include things I wouldn’t even think about eating on a normal day. Lots of smoked salmon, fennel, purée and other things that my local grocery store don’t even carry. If that’s your thing go for it but as a single mom of 2 I don’t have time to cook like this & furthermore my kids wouldn’t even touch this mess.

Developer Response ,

We are sorry to hear that Lifesum didn't reach your expectations and we appreciate your feedback, which has been forwarded to the team in charge.

Lindaxox ,

I got charged when I cancelled almost a year ago...

I got the year subscription just to try this out. I cancelled right after because I only wanted a year. Anyways fast forward a year later LifeSum charged my credit card for a new year. I double checked in my subscription on my iPhone to see if I still got it and to cancel. GUESS WHAT?!?! It’s not in my subscriptions on iTunes. Not only I have to contact multiple parties to cancel I can’t even do it manually because I did and they still charged me. Just don’t do it. Don’t get this app. Very deceptive

Developer Response ,

Thank you for reaching out to us. If a subscription renews that means that it is still active on the payment platform - otherwise, a renewal is impossible. Please contact our support at https://lifesum.com/contact/ with your registered email address and a copy of the receipt and we will sort this out. It might be that you purchased via our website - thus the subscription does not show in iTunes.

katiev123 ,

Enter own calorie and macro count

I appreciate everything about the app except for the fact that you can only custom enter the calories of a meal/recipe but not the fat protein and carb of the meal/recipe. If I know the exact macros as well as the calories, I want to be able to enter all of it for tracking without creating my own recipe. If I have a meal planning system or a recipe, I don’t want to enter each ingredient of the recipe, I just want to enter the calories and macros.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement here: https://lifesum.uservoice.com

Okay wait ,

Awesome app (one suggestion)

This app is great and I love all the features only thing I would suggest is that on the app icon the ring around the “L” should move as you fill up your calories for the day, kinda like how the hands on the clock app move. I think it’d be a cool detail and it’d mean I don’t have to open the app to see where my calorie intake is

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Armando_v94 ,

Lost 10lb in 1 month

I followed the keto diet plan on the app and lost 10 lbs in 1 month. This app really helps! Having a diet plan the whole time and giving you step by step cooking instructions made this diet effortless! The meals are all tasty and simple to follow. I highly recommend doing any of the diet plans from this app and using it amazing features!

Developer Response ,

Thank you very much for your feedback! We are glad to hear that you like our app! :)

threeedgedsword ,

garbage

This app doesn’t deserve a single star. MyFitnessPal’s free version is way better than this garbage. Lifesum doesn’t update your weight when you update it on apple health. There’s no way to customize your food diary meals setting (I like whole day instead of worrying about each meal and ONE snack) or customize the micronutrients. Why did I pay for this again?! The premium for MyFitnessPal allows you to customize so much more, even MyFitnessPal’s free version is more customizable. I want a refund. I used this app for a total of maybe four days. I hate the UI.

Developer Response ,

We are sorry to hear that you feel this way, but thank you for your feedback. As stated in our terms and communicated during the payment process, a refund is possible within 14 days of purchase. Please then reach out to us at contact@lifesum.com with your receipt and we will assist you further. Thank you.

Crousifier ,

Why can’t you plan and make grocery list with classic

One of my favorite functions of the app is that it can create a grocery list based on the recipes you like for you..... however this is unavailable for the classic plan - which is the only plan that shows all the recipes. Please make a plan that allows all recipes to be used and you can make grocery list of everything you need for those.

Developer Response ,

Thank you for your feedback and request! Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app. Thank you!

crwamsodasicle ,

pretty app, needs a little bit more functionality

a very pretty app, easy to use overall. Recently though, I’ve had trouble with the calories updating needlessly though. I’m supposed to be a certain deficit, I try entering another plan and suddenly my deficit changes wildly, and hasn’t changed back even though i switched back my plan. Very infuriating.

Developer Response ,

Hi there, thank you so much for reaching out and sharing your feedback! Could you please either leave your contact details so we can reach out or send more details directly to contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

appleEnthuised ,

A great way to track food, workouts and life.

This app is amazing! Very well designed user interface and the application is very quick and responsive. Highly recommend to those looking for lifestyle change, and a digital companion to keep you motivated to eat well, stay hydrated and keep moving!

Developer Response ,

Thank you so much for your review, we greatly appreciate it! Happy to hear you are satisfied :)

Margaret Sidney ,

Makes My Life Easy

This is the app that helps you find your way into weight loss, or gain, while keeping track of nutrients and calories. I am recommending this app to everyone! I suggest you subscribe so that you can list choose your particular diet plan. Mine is Keto. This app literally walks you through each day. Thank you.

Developer Response ,

We are very happy to hear that you are satisfied with Lifesum - many thanks for your review and good luck with your goal!

CantCancelSubscription ,

No option in AppleID LifeSum subscription to Cancel subscription

I am VERY disappointed and quite frustrated to find that the developer did not provide an option to cancel the subscription under the AppleID Subscription setting as they direct users to do if seeking to cancel, allowing only to change the duration of the subscription. This seems very underhanded.



There must be a way to end a subscription and I am sure I will find out how, but to not offer it where they say you should find it makes it appear they are not honorable.

Developer Response ,

We are very sorry to hear that this is unclear to you and we truly appreciate your feedback. Please, make sure to send us an email through contact@lifesum.com and will help you out as soon as possible. Thanks in advance and apologies for the inconvenience!

idek12 ,

Very useful but..

I love the app, I’ve been using it for a while and everything about it is wonderful and easy. Although.. you have to pay for almost “everything,” and that gets in my nerves sometimes. There’s very little you can do on the app without buying some type of thing. Basically, everything that I want to use.. I have to buy.

Developer Response ,

Thank you for rating our app! We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial! :)

Braugt ,

Recipes and measurements

The recipes are not thorough. A lot of them turned out really bad. And I’m a good cook who uses recipes a lot.



Some foods come in weird measurements that I don’t understand. Grams etc... tablespoons would sometimes be better. Or give more options.


Calories are inconsistent. For example a skinless chicken thigh has options to be 80 cals in one place, 150 cals in another place, 370 cals in another...

Developer Response ,

Thanks for your review! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Can you please send us some examples of the recipes that you believe to not be thorough at contact@lifesum.com so we can look into it? Thanks again for your feedback and good luck with reaching your goal!

Royalpima ,

Consistently Helpful

This app has been a godsend during my weight loss. Plus I love the little vegetable/fruit emoji people. Since downloading the app, I've lost 16 pounds! I’ve lost 55 in all, but the recent 16 have went by so fast now that I’m accurately recording my calories, exercise, and even my steps (calories burned) after I hooked it up to my Health app. 5 stars!

Developer Response ,

That is awesome, well done and many thanks for your awesome review!

Treezcz ,

Amazing

I love that you can set up water, food and weigh in reminders. It really got me to drink more water and eat a small snack ( rather than over eat later). The tracking feature is great, but it can be difficult to figure out calories on home cooked meals. Might actually go ahead and try the paid version

Developer Response ,

Many thanks for your 5 star review! Please, feel free to send us your registered email at contact@lifesum.com for a free Premium trial :-)

Person in the universe ,

Fantastic, but...

I actually love this app. I run long distance, so it’s important that I make sure I get enough calories to fuel me. The only issue (and it’s major) is that I don’t have the premium version of the app, so I can’t access what feels like 80% of the functionality of this app. I wish that you could buy certain parts of it, such as the day rating, without shelling out $50 a year. Otherwise, Lifesum is clean, functional, and helpful!

Developer Response ,

Thank you very much for your review - we appreciate your feedback! We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding and, please, feel free to send us your registered email at contact@lifesum.com for a free Premium trial!!

nlouitiger ,

Disappointed

I thought this app was great at first since it pairs really nicely with my Apple Watch and all the meal plan options! My biggest and really only complaint is that the foods are inaccurate!! Like very very wrong! I would have to enter all the specs from every food myself for the accuracies which honestly defeats the purpose of entering! I have used my fitness pal for years and it was WAYY more reliable. Unfortunately it doesn’t pair with my Apple Watch, but I would take accuracy over luxury any day for my health!! I want a refund for this. Waste of money for premium.

Developer Response ,

Thank you very much for your review!


We are very sorry to hear that you are not satisfied! Please contact support at contact@lifesum.com for a refund. Thank you!

sarbear10101 ,

Frustrating as a MFP user

Using this app after being spoiled by MFP is frustrating. If you frequently record the same food unless it’s an every day thing you have to search and search for the food again. The way the serving sizes are displayed are also confusing although I’m not sure how to explain it.


I do like the smiley faces and the showing if your meals are balanced or not but not enough to keep me using it.

Developer Response ,

Thank you very much for your feedback! We will put a lot of effort into the food database this year so hopefully we can soon offer a better experience! Thank you for your patience!

Cecilia Noelle ,

Really Great, but Could use some Extra Features

I really appreciate this app, and how easy it is to use. My main complaint or suggestion would be to add a setting for those who are currently pregnant (or breastfeeding). In that situation, tracking your meals is still be hugely important, but your goals, acceptable weight, and intake of certain things will naturally be different.

Developer Response ,

Thank you for your feedback Cecilia, we appreciate it and have forwarded it to the team in charge! Please also feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com. Thank you!

bluegray2468 ,

Almost

The layout is beautiful and fairly easy to use. I love that you can track your meals in the app without using a third party. However, the “add to shopping cart” function does not properly populate the shopping list; it doesn’t add the ingredients of the meals correctly. I’d also love an option where I can add the entire weeks’ meals to the shopping list.

Developer Response ,

Thank you for your review! We are happy to read that you like Lifesum! We will send your feedback to the responsible teams!

christinalicht ,

I love this APP but

Okay I recommend this APP to everyone. It has done wonders for me.. BUT it keeps returning to my start weight! My graph looks like I’ve been on a crazy yo yo everyday of loosing and gaining almost 30 lbs. I use this to specifically to track my weight loss so that feature is now useless since it keeps reverting back. PLEASE update this issue! I have sent multiple chat requests on this.

Developer Response ,

Thank you so much for your review and feedback! We are glad to hear that you are satisfied with the app. We are working on a solution to the issue you are describing and hoping to be able to provide a fix soon. Thank you!

Myranda DiQuirico ,

4 stars

I like the app, but there are a few downfalls.

Pros:

aesthetically pleasing

I like the little faces that rate your meals as it makes it a bit more personal

Free plan has everything you need to track weight loss and the paid plan seems to offer a lot for the price, though I’ve never paid for it


Cons:

There are a lot of times when the calorie count of foods is completely wrong. For instance, it told me one slice of cheese was 3000+ calories and that a whole serving of French fries was only 1 calorie, so be weary of that.

Also, I think it’s sketchy that the app pushes a notification to you every single day to add weight and measurements. People realistically do not need to check that every day.

Developer Response ,

Thank you for your feedback and review! It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

The Echo Factor ,

Shouldn’t Advertise Grocery List

Lifesum has “plans” which are just groupings of recipes they believe will help with your goal.


You can track what you eat by entering it. Doesn’t look like you can add recipes directly as what you’ve eaten. No documentation that I can find prove otherwise.


Hoped to find an app that would suggest recipes based on goals, allow me to plan when I want to have that recipe and develop a shopping list for that period. I guess something like this exists for the 3 week weight loss plan only. Disappointing, and I can’t get a refund.

Developer Response ,

Thank you for your feedback! You find the shopping list functionality as soon as you have started one of the 4 meal plans by clicking on the PLANS section.

Kboerst ,

Great motivator!

I’m loving this app for the most part! It’s gorgeous & pretty intuitive - I love how it scores Foods with the faces & discourages me from eating too much processed food. But.... one thing my husband &

I dislike is - we can’t share our food logs with each other!! Also, I’d like to better be able enter a recipe, rather than just favoriting ingredients. Otherwise, it’s been great! We love the medium ketogenic plan!

Developer Response ,

Thank you very much for your review and your feedback!


This is something we will definitely make sure to look at 2019- we are aware of the demand for it.

3yearstrong ,

Love it! One little bug

Low this app! Way prettier then my fitness pal, just wish it was a little bit cheaper. And one bug is that after you add food it doesn’t show up for a little while sometimes, if until I leave and come back to the app. Other then that I freaking love this!!

Developer Response ,

Thank you very much for your positive feedback and sorry to hear about this issue! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can investigate? Thanks in advance and apologies for the inconvenience!

JillianAnn Kessler ,

A personal trainer in your pocket

As long as you’re following your macros levels and being honest about what you eat, you will see results in 1-2 months. Results won’t show in a week like other “diets” promise and it may require some patience. With this app, I lost a total of 23 pounds in just 1 and a half months.

Developer Response ,

Great accomplishment! We are very happy that we can support you with your goals!

Kaaaah_____ ,

Glitching

I have used this app for a couple of years and usually have no problems. The past week or so my app has been glitching and resetting my weight to my starting weight every day ...so I am unable to track my weight loss. There have also been a few times where I enter my meals and they do not save. Other than this I really love the app....I just wish I could consistently track my weight loss.

Developer Response ,

Thank you for rating us and our sincere apologies for the recents incidents concerning our app! Can you please directly contact us through contact@lifesum.com with more details so we can assist you as soon as possible? Thank you and, again, our apologies for this inconvenience!

Brebre6498 ,

Needed: Macro Summary/History

If I could add one thing to this app it would be the ability to get a better macro summary. Right now the daily view is the only way to see the numerical breakdown of your macros.


I’d like to be able to pull a (weekly, monthly, yearly) report that shows me a numerical overview of the calories, water, and macros I’ve consumed.


Currently the only way to view your consumption history is under the lifestyle section and it’s presented using vague bar charts.


I love everything about this app except that this feature is missing even with my premium account. This is becoming a deal breaker for me as it’s limiting my ability to track my nutritional progress over time and properly communicate my consumption to my trainer.

Developer Response ,

Thank you for your review and feedback! We are sorry to hear that our app hasn't met your expectations. Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

LifeSum Support ,

The Photo Scanner Doesn’t work at all 99.5 of the time it doesn’t!!!

I bought the premium because I want to take a picture of my food so I won’t have to wait 20 mins researching how many calories are in my food I got the 1 year plan and well it fine just wished the photo scanner worked but overall it better than my fitness pal!!!

Developer Response ,

Many thanks for leaving your review, we appreciate it! Will make sure to send your feedback to the developing team, thank you!

Ya_nny ,

Food diary is off

I hate how you can’t put exactly how much water you drink . You can only add either 8 or 16 oz at a time. I have a water bottle that is 20 oz so idk like to add 20 oz at a time but it’s not allowed. So my water intake is off on the app. You can also scan the barcode of your foods and so far everything I’ve scanned has the wrong nutritional facts! It’s so useless. And you can’t edit them. I hate that I paid for the year subscription, wish I could get my money back. There are more useful and accurate apps out there. Don’t waste your money here.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

PowVI ,

Love this app

I love this app ive used it on and off for several years now. Its got just about everything u need to help with a healthy lifestyle. I gave it 4 because I know what would make it better is if it had some work out plans or exercises. It would cover food, diets, recipes, and workout that assist in the body type or goal you're looking to accomplish ? That would be dope!

Developer Response ,

Many thanks for your positive review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

Luna-Grey ,

Glitches

This app is good for the most part, except it has been glitchy for me lately. When food is scanned in or even put in manually the macros are way off. For some not all of the foods scanned in. So it’s hard to track everything consumed that day. I do like that you can set your macro preferences and keep track of water consumption. Although I do with it would let you manually input the oz of water drank.

Developer Response ,

Thank you for your feedback and sorry to hear about this issue! Can you please send some screenshots showing the problem so we can report this to the team in charge? You can contact us through contact@lifesum.com. Thanks in advance and apologies for the inconvenience!

joshmwalz ,

Great so far! But wish the Apple Watch app did more.

I love the iPhone app, the experience is great, and so far it’s been the only dieting app that hasn’t been a complete hassle to use and track my meals.



However, I really wish the new Apple Watch update allowed me to input some of my meals from my watch. It’s a little frustrating that I can only view my stats from my wrist but I have to go and find my phone to actually act on them.

Developer Response ,

Thank you very much for your feedback! we will make sure that it reaches the responsible team.

Ben157935 ,

Mostly good, some annoying areas

The layout and interface of this app are very good. It also stays focused—doesn’t throw a lot of advertisements at you.


Could use improvement with the food bank. It shouldn’t be so hard to find a simple coffee with cream entry, but it is. The measurements are also strange: a medium coffee with cream it says is .7 oz, which probably means just the cream is .7 oz, but stuff like that happens a lot and can be confusing.

Developer Response ,

Thanks for your review! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

Calvin G 86 ,

Wow 😳 Are you serious?

This app is excellent. It has to be the best calorie counter app. It also tracks your steps, how much water you drank, helps with diet plans, and so much more.. Who’s the genius behind this app because you sir or ma’am are amazing... This app has only motivated me more to push my diet and exercise to the next level.. Thank you 🙏🏽

layla.m.m ,

110% recommend

I love this app. It’s free there are plans but still it helped me lose a lot of weight and it tracks really well. It is so detailed and gives you every thing you need to know about the food you want to know about or about ready to eat. I just full on recommend this app.

Developer Response ,

Many thanks for taking the time to share your review, we are so happy to hear that you find it helpful and enjoy using the app!

janedoenuty1 ,

I like it, but it doesn’t save changes to food log edits without repetition

When im amending amounts in the food log, it repeatedly reverts back to the original amount unless ive tried to edit it two or three times again. Its pretty frustrating! Also wish it was better at calling up specific foods that i eat frequently in the search function. Otherwise its pretty useful and nice to look at.

Developer Response ,

Thank you os much for your feedback!

We are aware of the problem, the developers are working on solving the issue and will ship a new release with the fix as soon as possible. The version will then be published for the download in the store.


We sincerely apologise for this inconvenience and appreciate your patience while we get this sorted out.


Thank you!

CS 83 ,

Almost perfect

I love the look of the tracker. I feel motivated to add items to my food diary. Love the ease of tracking my water intake and that it automatically syncs my exercise.


There are only 2 features I feel are missing.

- I would like to have the ability to manually add a food with full nutrition information. There are some foods not in your database and the manual input seems to only track calories.

- It would be great if you gave users the option to adjust their macro goals within a eating plan. So for example if they are on the clean eating plan but also want their highest macro category to be protein.


With those features this would be a full 5 stars.

Developer Response ,

Thank you very much for your feedback! Happy that we can help motivate! We will inform the responsible team regarding your feedback.


Thanks!

Elle Guez ,

Great interface but exercise bug

I really enjoy using this app. It’s efficient and easy to use. However, I have noticed on several occasions that my exercise is automatically tracked and imported from the Apple Health app but then disappears when I reopen the Lifesum app. This causes my calories burned and left to be inaccuywhich is one of the main reasons I downloaded the app so I unfortunately will no longer be using this product.

Developer Response ,

Many thanks for your rating and sorry to hear about the issue you're having! Can you reach out to contact@lifesum.com with more details and some screenshots showing the problem so we can further assist you? Thanks in advance and apologies for the inconvenience!

brirut ,

Serving size is more than often wrong

Unless you manually enter food macros into your favorites library, your macros to portion size ratio will be incorrect. The serving size of “verified my Lifesum” items are almost always incorrect along with the listed macros. Otherwise, this app is pretty cool for monitoring progress. I just wish they would either fix these discrepancies or allow more freedom when manually entering food items.

Developer Response ,

Thank you for your feedback and sorry to hear that! Could you please send us some screenshots showing some of the items you found in error? You can contact us through contact@lifesum.com. Also, it is possible to create your own items under Me > Favorites. Thank you!

noaml1 ,

Doesn’t sync with health app.

The app is very pretty and good to use on its own. I bought the premium and was very disappointed when it didn’t sync with my water data. I use WaterMinder since it has a simple and easy to use complication. When I add water to it - and therefore to my health app, this app doesn’t seem to read it.



It doesn’t do this with food either. If you input things in other apps this one is obvlious.

Jeyseas ,

Really inconvenienced

Unfortunately trying out this app was a mistake. I’ve always used MyFitnessPal and wanted to try something that grades good, but, I was having difficulties inserting my meals also I choose an affordable payment plan for me but then ended up not even a month later getting charged for a whole year subscription, which has really set me back, when I never chose that option. I see no way of getting my money back and I had already went right back to using MyFitnessPal. It was a lose lose situation.

Developer Response ,

When you purchase a Premium subscription you can either choose to be charged monthly (1-month subscription) or you can pay in advance (all other subscriptions). Committing to a subscription for longer than 1 month you will get a discount, just as you might when you are signing up with, for example, a gym membership.


We communicate the price per month so that you can easily compare the different plans but also the total price per subscription and also the total price before you purchase.


That means that if you e.g. choose a 12-month subscription the total sum will be charged in advance. If you would like to pay per month, please choose a 1-month subscription.


We are very sorry to hear that you would like a refund. But that is, of course, no problem.


All payments made in iTunes, such as in-app purchases, can only be refunded by Apple and with Apple’s consent. Since your payment was made via iTunes to request a refund could you please contact Apple's support?


In order to contact Apple and receive a refund for your Premium subscription, please click here: http://www.apple.com/support/itunes/contact/.


You will receive a confirmation email from iTune's Support confirming that they have received your request. You'll receive a follow up response with Apple's decision on a refund within a short period of time.

BunnieSon ,

This app is keeping me honest.

I love this app. It’s generally easy to use, and it’s keeping me honest about what I’m eating and the macro tracker is super helpful. My own complaint is it has a limited number of body measurements that can be added, and there’s no way to remove or edit the added measurements once you’ve hit save. Fix that and this app would get five stars for sure!

Developer Response ,

In order to delete or edit a body measurement, please click into the current body measurement. You will then get a list where you can either edit by clicking into the value and overwriting it or deleting it by clicking on "X".

AwesomeGirl6789 ,

Great, with few problems .

I really love this app. I have the free version. It’s great and all but could you just have a little bit more options with the free version it feels like I’m limited to what I can do. Also I’m trying to sync it with Apple Health and it says it is synced but nothing is showing up in Health. Other than those problems it is great! Totally worth the time! ❤️

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

zynca232 ,

Issues with purchasing premium

This app has been really useful for me for tracking my calories and protein. It has a very clean layout and I’ve been using it for awhile.



I’m trying to purchase premium though, and it’s just constantly stuck loading. I’ve reinstalled the app and everything. Is this a bug, or an issue on my end?

Developer Response ,

That sounds like a bug - please contact us directly at contact@lifesum.com with the issue. We apologise for the inconvenience!


Alternatively you can purchase Premium directly here: www.lifesum.com/premium

marwa9876 ,

Terrible App

Do not download this! It appears to be in the same platform as my fitness pal which is FREE. This does not allow you remove foods. It indicates that swipe left to do so, but that does not work. Very glitchy. Apple should remove this. Horrible horrible App!


It took over a week a week for them to even contact me. Then when I responded I got a message that they are out for four days because they are celebrating midsummer. Seriously? Is that even a thing? And why do you need to close down a company for four days to celebrate it. Pathetic.

Developer Response ,

We are very sorry that you feel that way. Please feel free to contact us with more details about your issue so we can investigate. We have just tried to reproduce the delete issue here but it works fine here on different devices so please contact us at contact@lifesum.com if you would like to have any support.

Jac_O_Latern ,

Sometime it doesn’t work on the watch

I really like this app in general. It has everything in one place which is great and I love the little motivator Apple you get on the Apple Watch but sometimes it doesn’t always work. It only updates when I have the app open on my phone and THEN refresh the app on the watch and sometimes the last page showing drink, stretch, movement is dark and won’t update.

Developer Response ,

We deeply apologise for the issue! The team has already found the reason for the problem and is working on a fix for it. A new version with the solution will be published as soon as possible!

JesseHoof ,

Not the biggest issue but...

Love the app a whole lot however recently I’ve been having to manually activate automatic tracking with my Apple Watch EVERY day which is pretty inconvenient when it was working fine for months. It’s not difficult to manually put it in, however the convenience is sorely missed... please fix it soon!

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Librarian82 ,

Love this app!

This app is so easy to use, especially when you can just scan the barcode! It’s great and keeps me on track! Also has great recipes for whatever your diet needs are. I highly recommend this app to anyone looking to maintain, lose weight or a way to gain weight in a healthy way!

Developer Response ,

Many thanks for your positive review and good luck with reaching your goal!

redcorvid ,

Amazing App

I love Garrett Watts. This app was featured in this video, and reminded me this is he year I lose weight healthily. It’s the roaring 20s and I need to go into it healthy and confident. Last year I lost a ton of weight VERY unhealthily, and predictably, gained it ALL back, plus some mental health problems. Not this time. I’m using this app to set maintainable goals, lose it slow and steady. Thanks xx

Developer Response ,

Thank you for leaving your review, we appreciate it! We are happy to happy support, motivate and help you reach your goals in a healthy way. Have a wonderful day!

BeagleLuvr ,

Nutritional info and sizing is way off

I keep finding that the serving size nutritional information is WAY off on many things. 100 calories for a whole cup of blue cheese? I wish. 160 calories for a whole cup of roasted pumpkin seeds? No. Someone needs to really fix this information - isn’t this a large part of the value of the app? And those were “verified” listings! I bought a 6 month subscription but I’m seriously considering canceling it until this issue is fixed.

Developer Response ,

Thank you for your review and sorry to hear that you have found entries like the ones you mentioned! Please, make sure to contact us with more details on this issue through contact@lifesum.com so we can report it to the team in charge. Thank you in advance and apologies for the inconvenience!

SChee6 ,

This app is fine just don’t get Premium

The app is fine and cool. If you upgrade to premium you are wasting your money. I upgraded, it said 5.99 a month I think for six months. I got access to plans like keto things, which I wasn’t interested in the diet plans they have and more diagnostics for your fat, calories, etc and it wasn’t worth it. Then I tried to cancel my subscription and it charged me the full amount that would have been charged in six months.

Developer Response ,

Thank you for your review. You were charged the full amount upfront and not when you tried cancelling your subscription. The reason we show the monthly cost on the 12 month membership, is for our users to see the difference in price from subscribing yearly and monthly. A monthly subscription is also available. We show you the total price before you pay. We are sorry if this wasn't clear enough. Let us know through contact@lifesum.com if you need assistance with a refund!

Lbgirlieoldschool ,

Loving it!!!

Super helpful. I love this app. I never write reviews or rate stuff but I really have found this app to be great. It has helped me to be much more aware of the number of calories I am consuming. It has helped me to become a more healthy individual and I have lost weight using this app. I found It to be very easy to use. Great app.

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

Gamer8373636 ,

I used to love it.

Until about a week ago, I loved this app! For some reason (I didn’t change any of the apps settings or the settings on my Apple Watch or phone), the app stopped accurately tracking my activate calories. At the end of the day, my calories were off by more than 200. Some days it said I burned more than what my watch and phone said, other days it said I burned less. Aside from that, I REALLY like this app and hope that this issue is resolved soon!

Developer Response ,

We deeply apologise for the issue! The team has already found the reason for the problem and is working on a fix for it. A new version with the solution will be published as soon as possible!

likestarlite ,

Ok

The app looks nice and seems helpful, but I'm running into issues with inputting food. I found the food I wanted to add when searching, but it didn't have the right number of calories. So I decided to manually input my food instead. But it only let me put in the calories and nothing else, so I'm on track for my calorie count for the day, but all the other nutrients are lacking. It also won't let me go back and edit or delete anything, so I'm stuck with the mistakes.

Developer Response ,

Thanks for your review! You can create your own items under Me, Favorites where you can add all nutritional details. Also, please note that it is only possible to delete or edit an item through Favorites, not through your Diary. Feel free to contact us at contact@lifesum.com if you need further assistance!

Vin a libre ,

Great app but at a cost

This is a great app but really buying the premium package is the best option. It has a setting where you can sync you Health app on your iPhone and that is about the most accurate way to see how many calories you burn. But I used to just use the free version and still enjoyed it.

Developer Response ,

Thanks a lot for your positive feedback!

bananaapple87 ,

a lot of oooold bugs! 💩

Please fix the bug with random switching to TODAY instead of staying at the future day plan. It’s too irritating, when you’re trying to plan your future menu, looking for something in the list of products and then boom! you were switched to TODAY and all your food plans were added to today’s list! why?!?! I hate the fact that I paid so much money for this app and keep finding such stupid and obvious bugs! hello to your QA 👋🏻😡 hope you sleep well at night. and day. at your work! 💩

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com - if you haven't already done so - so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Taylor.Lynn ,

Amazing app, but has some bugs

I really enjoy the interface and food ratings! This has been a go-to app for me lately.



My issues are with the exercise portion of the app.


1) My steps stop importing from health kit at least 1-2 times a week. In order to fix, I have to uninstall the app and re-download, and then deal with restoring my premium purchase, which is not easily done.


2) Exercise calories are often double counted. For instance, if my active calories from health kit include steps and workouts, it will import each workout separately with separate active calories, but then it also imports the total active calories for the day as “active energy.” These active energy calories already include the same workouts that were imported, thus appearing as if I burned more than I really did.

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing these issues at contact@lifesum.com so we can have the team in charge look into tehm? Thanks in advance and apologies for the inconvenience!

Stephtapia ,

Totally just got robbed

I saw that they had a promotion going on for 30% for a 12 month subscription so I decided to sign up. I was billed and got a receipt but it’s not showing up on my app. The “restore purchases” button doesn’t even work and I tried uninstalling and reinstalling it and that did nothing also. I have no clue what’s going on but we’re not getting off to a good start. I’ve emailed the company but I got a response back that they have a high volume of emails so who knows when they’ll get back to me. I’m so disappointed.

Developer Response ,

We deeply apologise for this!


The email you have received was just the auto-reply informing you about the support hours. Now on Monday you should quickly receive a reply and get this solved.

Jdann1380 ,

Don’t buy premium

I canceled my premium subscription a few weeks in, because it wasn’t compatible to my new Fitbit watch as much as I thought it would be. They canceled the renewing of the subscription for a year from now, but didn’t cancel the premium like I wanted or send me a prorate of my money. What’s up lifesum? Did I sign a binding 1 yr contract that I can’t get out of? Same thing happened to my friend who also changed her mind...

Developer Response ,

In order to receive a refund from Apple you do not only have to cancel the subscription (which will avoid a renewal) - you also have to contact Apple directly in order to apply for a refund.


All payments made in iTunes, such as in-app purchases, can only be cancelled and refunded by Apple and with Apple’s consent. Since your payment was made via iTunes, you will have to contact Apple in order to request a full refund.


In order to contact Apple and receive a refund for your Premium subscription, please click here: http://www.apple.com/support/itunes/contact/ or choose a local telephone number on https://support.apple.com/sv-se/HT201232


You will receive a confirmation email from iTune's Support confirming that they have received your request. You'll receive a follow up response with Apple's decision on a refund within a short period of time.

Jazzmen Cole ,

Break it down now y’all!

I am a female 24 year old, start weight is 257. This app really breaks it down for me soooo well! I mean how many grams of fats carbs and proteins per meal, how far you are from your goal, how balanced your meal is, all of the above! This has been an amazing experience in teaching me how to fuel and nourish my body! I’m so glad I found this app!

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

LookAtACellBioTextbook ,

This app recommends STARVATION

Hi, prospective doctor here. For people attempting to lose weight, this app recommends you undergo “two days of fasting” or the keto diet. Both of these options cut out sugar which is necessary for glycolysis, the metabolic pathway that fuels your body and synthesizes the ATP and Pyruvate that is used for Pyruvate oxidation, the citric acid cycle, and oxidative phosphorylation. All these processes keep your body alive and functioning. Eliminating glucose long term will lead to muscle deterioration and in severe cases, keto acidosis or self-canibalisation. Both are LIFE THREATENING. I suggest seeking a nutritionist who knows the bodily processes and not a trendy app that favors body image above health.

Developer Response ,

Thank you for your concern. We believe that both 5:2 fasting and the ketogenic diet are low risk in the short term and indeed many users report success with these diets. We find the risks due to being overweight are far higher, which is why we include these diets in our recommendations. We would like more long-term research on both diets, but unfortunately these studies take time. We always attempt to offer the healthiest version of a diet that we believe is possible today. For individuals with health conditions, please consult your doctor before making large changes.

ohforgoodnesssakes ,

LifeSum is the best!

So well designed!! Beautiful simple layout that is flexible and accommodates a huge range of eating methodologies, personal preferences, and peeves. I’m having more fun with LifeSum than without it. I’m learning so much and finding great recipes everyday — I doubt that I’ll ever give up this great app, even after I reach my goals. Thank you!! Highest praise :)

Developer Response ,

Thanks so much for your feedback! We are very glad to hear that you are satisfied!

DesparateDarter ,

Overly Restrictive

The app is beautiful and incredibly user friendly. However, don’t let the “Free” label fool you, to get any value out of this app you must upgrade to premium, which is a fairly pricey, monthly fee.

This space is too crowded for an app that doesn’t let you modify daily macros or view micronutrient counts, not to mention having you take a “lifescore” test, which doesn’t offer any insights unless you upgrade to premium!

Developer Response ,

Thank you for your feedback! We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding and, please, feel free to send us your registered email at contact@lifesum.com for a free Premium trial!!

Vale1105 ,

I do not recommend spending money on the full version.

I paid for the full version of the application for one month, it was written in the application that my subscription ends on February 20. I did not want to renew my subscription, because the functions of a paid application are not worth the money. I wanted to cancel my subscription a couple of days before the end, but I was withdrawn on January 14th! In customer support, they was answered that this is not their concern and need to contact the app store. So I do not advise using the paid version.

Developer Response ,

Thank you for your review. Please, make sure to send us all details at contact@lifesum.com for further assistance!

Dennise Quintero ,

Lost 2 pounds already!!!!

I am in love with this app, got the premium subscription to have access to the recipes and meal plans, never thought I could go on a Leto diet but they have one called easy keto and it’s doing wonders for me!!!! The recipes don’t call for anything extravagant just the regular things I usually buy at the store.

Developer Response ,

Thank you so very much for your positive feedback! We are very happy to read that you are satisfied!

LuMc19 ,

Beautiful app but could be better

I love that i can track fruit and veggies. However , since I enter those in the log I think the fruit and veggie trackers could be automatically updated.

Also i would love the option to set my own trackers for things that are important to me.

The list of foods is extensive but not as big as other trackers. I like that it connects easily with other trackers like apple watch.

Developer Response ,

Thank you very much for your feedback, we are glad to hear you like the app and will send your feedback and request through to the team in charge!

DonikaDonna ,

No doubt, THE BEST

I wish I could start using this app when I first installed 2 years ago. This app is the best, I've lost weight, and my sister also. I reccomend to all my friends, family. Calories intakes, water intakes, daily steps. wow!

I've lost 10 pounds for less than 2 weeks!!

Meal plans are great, the portion size is normal. Love it!!

Developer Response ,

Yay! Thank you so much for your positive review, we love to hear it! Thank you!

ildmangreefg ,

Not worth premium

I love the calorie counter portion and all the tracking! I paid for the premium for 12 months for the meal plans and recipes, but I am so disappointed. The recipes aren’t awful, but there is very few that I would eat. Many of them are vegetarian (which is great), but I wish there were more options for normal, easy and healthy meals. I would totally give the app 5 stars if there were more recipes!

Developer Response ,

Hi there, thank you very much for leaving your feedback. We much appreciate it and made sure to let the responsible team know. Please also feel free to check out our UserVoice, and leave suggestions for improvements: https://lifesum.uservoice.com. Thank you!

jhawk8121 ,

App is fine

The app does what it tells you but theres a SUPER annoying part about it that keeps me from using it more often. For some reason if I’m on the previous day and try to log stuff it will automatically put that log in for the day of instead of the day before. Its a huge inconvenience because you’ll fill in a full meal just to have it show up in the day after.

Developer Response ,

We apologise for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

herroimseto ,

Some potential frustrations

I just started using Lifesum. One of the first things I noticed was that i could not input the specific amount of water I drink. Personally I drink from a 40oz hydroflask and I would like an option to click 40oz of water vs clicking 8oz or 16oz multiple times.


ALSO, I find it redundant to have to manually input my exercise. Why can’t the lifesum app work SMARTLY and read Apple health data from my Apple Watch?

Developer Response ,

Thank you for your review and sorry to hear that your connection with Health isn't working! Can you reach out to contact@lifesum.com with more details and some screenshots showing the problem so we can further assist you? Thanks in advance and apologies for the inconvenience!

jellyromero ,

Why can’t people customize their macros?

The app is nice; the only thing I can really complain about is how there is no option to customize our macros. Everyone’s different and everyone’s body requires different macros according to their goal. There should be options where you can create your own goals for fat, carbs, proteins, and calories for the day. I don’t like that I have to have the options set for me

Developer Response ,

Thank you for your review! It is possible to customise your macros and daily calorie allowance when following the Classic plan. Good luck with your goal!

Yassinperspective ,

A big feature missing to help making this App Perfect!

I have a huge problem adding my food to the diary after 12:00AM the target resets itself to the new day while this should be optional (when to start or finish the day) according to the different timezones and cultures. Much appreciated. Thank you!

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Tori3535 ,

I LOST 10 POUNDS IN UNDER A MONTH!!

I love this app, and I don’t even have premium! I lost 10 pounds! (including walking, workouts and more like that) but this app really helped me!! It tells me when I should eat more, less and reminds me to drink water when I need it!! I love this app and will keep on using it even after I reach my goal!!❤️

Developer Response ,

Hi there, thank you so much for sharing your positive feedback! We are very happy to read that you like our app and find it helpful! Thank you!

midnitebluez ,

Frustrated

I paid for a year of premium and have stuck with it; it’s a beautiful app and does have many pluses. The issues I have are: you can’t edit any of your saved meals and the calorie count is often wrong, making it kind of pointless. It’s very rigid and not customizable enough which is discouraging. When I reached out to support in the app, my question went unanswered. Not horrible but not great.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

misterpeeisme ,

Normal person recipes that are easy & delicious

I love this app! I have used many other apps thru the years and am so glad I found Lifesum! It makes tracking so so easy and intuitive. And the recipes are for actual normal people vs needing random special ingredients that nobody has on hand! 5 stars all the way!

Developer Response ,

Yay! We are so happy to hear you are satisfied with your experience! Thank you for sharing your review!

bosslady2.0 ,

Effective, interactive, foodie approved

Loving the app and its many functions! Simple to use and interactive make it more enjoyable to log

food.


The only downside thus far is the functionality of friend requesting. When both friend’s have the app and sent a request we’re unable to receive

A notice

Developer Response ,

Hi! Thank you for your review! Please reach out to us at contact@lifesum.com so that we can take look closer at what you're experiencing.

Bduce4355558 ,

Decent App

Love how easy this app is to use. But it doesn’t save things. If I change how much food I ate. It doesn’t save. If I update my weight. It doesn’t always save. Super annoying. I wish there were more recipes and a way you can add your own recipes. Or import them. For as much money as I paid up front I wish it was a little more user friendly.

Developer Response ,

Thank you so much for your feedback, we much appreciate it! We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start send the feedback forward to the responsible team. Thank you!

RoundMan45 ,

My only request

I’ve been using the premium version of this app for a while now. I love everything about—however it is stressful getting some barcodes to finally scan. The biggest thing I ask is for Lifesum to have a way to count calories and macros from homemade meals.

Developer Response ,

Thank you so much for your feedback! Glad you like the app! We appreciate your feedback and will make sure it reach the responsible team for their knowledge! :)

RisaMHonda ,

🛑

I just got this app yesterday and I’ve liked it so far, but opened it today to track my stuff and a pop up for 30% off keeps popping up even after I closed it, it’s every second I barley can even get a chance to track anything it’s plain out annoying I get it you have a 30% off going on right now stop telling me every second no sooner I hit the close button.

Developer Response ,

We deeply apologize for this issue! The problem has been solved in the meantime.

allofyournicknamesaretaken ,

Great idea but horrible customer service

I downloaded this app and paid for premium. It worked great for a bout 10 hrs and then all of a sudden I didn’t have premium anymore. I have reached out on multiple platforms, and it has been a week and no one has responded. It’s a shame because this app was just what I was looking for. $50 down the drain and apple keeps telling me to contact the app provider for a refund... YET THEY DO NOT RESPOND. I have contacted the Lifesum customer support and it’s all just automated responses. What a joke. Thanks for nothing.

Developer Response ,

We are very sorry to hear that! Can you please send us your details and a copy of your transaction receipt through contact@lifesum.com so we can fix this for you as soon as possible? Thank you and our sincere apologies for the inconvenience!

berglas612 ,

App thinks I’m lying about my weight

Just downloaded this app and it won’t even let me put in my weight of 75lbs. I’m pretty underweight, but this is a calorie tracker, right? Shouldn’t you expect people to be coming to the app with drastically low or high weights that want to change that?

“Are you sure that’s what you meant? Please try a different number”

Not much help for people who are 1. insecure about their weight

and 2. genuinely looking to get an accurate measurement of their daily caloric intake

Developer Response ,

We are very sorry to hear that! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

CastleCatsGirl ,

A Problem...

When I want to change my profile picture, it will start to glitch and log me off of the app. It gets me a little upset. Could you please fix this bug? Thank you. I got a little frustrated with it, so I'm calming down. Once again, if you could fix this as soon as possible, that would be very helpful.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

Emagine_1974 ,

Ok app could be better

I paid for this app to go full on keto strict since it had the settings. What I can not stand is it has a section to add calories in keto. I am tracking carbs. You can key in long recipes if you have time and have it broken down per serving. Who wants to always key in recipes? Not everyone eats barcode items all the time. Please add a function to add carbs to your items for those of us who cook from scratch or follow meal plans. Please make this more keto friendly.

Developer Response ,

Thank you for your review and your feedback! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement. Thanks in advance!

devynleon ,

Hate.

I have requested to have this removed shortly after signing up, no more than a week. I have yet to hear from the developer or anyone else for that matter. I figured out how to remove subscriptions through my settings however it will not allow me to remove this one. I am not happy and I do not want to pay for an app that did not work for me. Nobody just has $44 laying around when going to college full-time. I really wish that there was a trial that I could have signed up for to get a feel of the app.

Developer Response ,

You are eligible for a refund within the first 14 days after your purchase.



If you have purchased Premium via iTunes, please contact iTunes directly for a refund as only Apple has access to your payment data. If you have purchased Premium over our website, please contact us at contact@lifesum.com and we will take care of your refund.


A refund has to be requested separately - cancelling the subscription just avoids an automatic renewal.


No worries, this will be sorted out.

AngLeena ,

App is great but not worth buying premium version

I have used this app for a while, on and off. I liked it, easy to navigate and track your food. I figured I would upgrade to premium and get even more features, but they weren’t all that great. I paid for the full year, tried to contact their customer service via their website and just getting kicked out. I think the free version is 5 stars, but paying for it just wasn’t worth it.

Developer Response ,

We are very sorry to read that you are not satisfied!


Please contact support directly via email at contact@lifesum.com and they will help you with a refund.

coachleahco ,

Was better before...

I used to recommend this app to my clients all the time and I would use it a lot too, and now you have to go to Premium to do a lot of the features you could do before. You used to be able to adjust your macros and now you have to pay. I won’t be able to use this anymore since mine are changing. Otherwise it’s a nice looking and easy app to use.

Developer Response ,

Thanks for your feedback. We had to remove this feature for several reasons but the app will still automatically calculate the calorie goal / macros that match your goal based on your details and follow the recommendations for healthily reaching your goal.

SauceyPdub ,

Great first day, horrible the next

I loved the app the first day! I felt in control and it’s a beautiful and easy interface. Then day 2 came around and my goal weight changed from 185lbs to 0lbs, which is screwing up everything. I can’t even go into my profile and change my goal weight because it glitches and won’t let me click next. Fix this please. I was considering purchasing a plan, but not if the app is gonna be as trash as this. Disappointing.

Developer Response ,

We deeply apologise for the issue! The team has already found the reason for the problem and is working on a fix for it. A new version with the solution will be published as soon as possible!

freshnisar ,

Great app to track everything

I use this app and I’m so glad because it honestly reminds me to log my calorie in take and it’s easier to look for the food just by scanning the barcode or typing it in I’m am making progress with my weight loos and with the help of this app too!

Developer Response ,

Thank you so very much for your positive feedback! We are very happy to read that you are satisfied!

Arazonan ,

Looks nice but wrong info and mostly useless

Food nutrition info is wrong for most foods I scan. Doesn’t integrate much or at all with apple health. Diet plans are sparse and don’t include popular options. Doesn’t give detailed nutritional information on food beyond (usually wrong) Carbs/Fat/Cals/Sodium and Potasium. I should have saved my money and used a spreadsheet. I could do better myself in Excel in 4-5 hours. I seriously can’t believe they charge $9.99 a month for this. This is a total rip off.

Developer Response ,

Thank you very much for your feedback! We are very sorry to read that you are not satisfied.


fridarpb ,

We love it!!

My husband and I are premium members and love how easy this app makes counting calories, tracking them and adding them to our “my diary”.

The recipes are easy and delicious.

It also syncs with our health apps to trac exercise.

Best investment. We have tried other apps before and this one is the best by far.

Developer Response ,

Yay! Thank you so much for sharing your positive review, we are delighted to hear that you both enjoy the app!

Colman45 ,

Good app but it glitches

After buying the subscription the app was working great, but now it is messing up my weight inputs. Two days in a row it has put me back to my starting weight. Yesterday’s weight data is just completely gone. I wish it would let me edit weight data because now it looks like I lost 7 pounds in one day!

Jbhchi ,

Mostly great

The features are good (with premium) and the app is easy to use. Would be nice to be able to see macros per meal so if I'm short or over for the day I could see which meal needs to be adjusted. Also would be nice to be able to quickly move a food item from one meal to another when viewing it in the diary.

Developer Response ,

Many thanks for your positive review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement! Good luck with reaching your goal!

kasey.l.kb ,

Pretty thorough

This is the most user friendly app I’ve found for fitness so far. The only thing that it’s missing is ‘exercise ball’ under the fitness tracker. Most of my workouts involve a ball of some sort, whether it’s the weight or stability ball. That would be an excellent addition to be able to track and would make he app flawless.

Developer Response ,

Thank you very much for your feedback!


Please note: if you are missing any workout you can easily create and add your own under FAVORITES in the app.

Licie10 ,

Horrible App!

Please do not use this app to track your nutrition for weight loss. First do not get the premium, total waste of money and if you pay for more than one month to get the discount they off and you want to cancel the 3 month subscription after one month you don’t get your money back for the remaining two months. Then you can’t adjust your calories and macros to what you want if have to keep them to whatever meal plan you selected. The meal plans do not have any variety and are never updated.

Developer Response ,

Thank you very much for your feedback!


We are very sorry to hear that you are not satisfied.


You are eligible for a refund within 14 days after a purchase.


In order to change the macros, please follow these instructions: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=user-profile-settings&f=how-can-i-change-my-macros-carbs-fat-and-protein-settings-individually---ios&p=all

elisabeth808 ,

One problem!

I love this app but the default number of calories for me in a day is definitely more than I need, but when I tried to change it in the settings, it doesn’t work. I’ll type in a new number of calories, tap save changes, and then it doesn’t actually change it. Other than that great!

Developer Response ,

We have just launched a new version in the App Store that should fix your issue.


Please proceed as follows:


1) download version 9.1.0

2) log out and in again

3) force close the app and restart the app

4) track a new food item


These steps will trigger the data being synced to the app correctly.


If you still should have any problem, please come back to support with details at contact@lifesum.com


We deeply apologise for all the trouble and the waiting time!


The team is doing its utmost to completely solve this as soon as possible.

daniellllllldandan ,

This app WORKS!

I love this app so much. Now, I am not obese or overweight or anything of the sort. I am an average size, however I really wanted to tone my legs and just lose a few extra pounds. This app helped me do that. You tell it your fitness goals and it tells you all the information you need about your diet.

Developer Response ,

Thank you for your review! We are happy to read that you like Lifesum!

Traveling DO ,

Well done! Visually appealing and works well for Keto Strict!

This app is great, and would be even better with a daily intermittent fasting plan (I do OMAD, or one meal a day). Of course, I can use this app easily by only entering data for one meal, and maybe that’s enough. Is it silly that I want my meal to have a green smiley face as well as my day?


See? It’s working!!!

Developer Response ,

Thank you so much for your feedback, we are delighted to hear that you like our app! We will forward your feedback to our developers for their knowledge. Thank you!

Joseph5598 ,

Great app!

I love this app so far it has been great for letting me track what I eat and teller me how I could have improved it! I do hope that in the future you add a functionality to the Apple Watch to be able to add how much water I’m drinking, because it’s a lot easier to just tap my watch than to pull out my phone, especially when I’m at work.

Developer Response ,

Many thanks for your positive review! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd :)

cablegonewrg ,

Nutrition & Calorie Information is 90% inaccurate

Just a heads up this has a great format, the different diet plans are great BUT the nutritional information is horribly incorrect. You can scan Sara Lee 45 calorie bread, pretty clear how many calories, right? Not on Lifesum and this is the norm. Once I started tracking with another App I discovered how bad the info is on Lifesum and alerted them, including examples. It’s too bad as I really did like the layout. Just not willing to use multiple source tracking...

Developer Response ,

Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

jocelyn524 ,

Good overall frustrating nutritional inputting

I do love this app but I find the nutritional info to be very inconsistent. Sometimes I will look up an item and it will have different nutritional info regardless of serving size and preparation method - just the raw item itself. I only find the nutritional info to be accurate when I scan the barcode. Also I find it difficult to input a complete meal that isn’t in the vault.

Developer Response ,

Many thanks for your review! Due to our food database being partly user-sourced, the nutritional values may sometimes not be on point. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with reaching your goal!

Sheoftensaid ,

Only good if you pay for premium

This app used to be a decent free app, but it is now useless unless you pay to upgrade. I paid for a year subscription but didn’t stick with using it enough to pay for a second year. Since the last time I used it as a free app, they have significantly reduced the available features to non subscribers. If you will use it daily, it’s worth the $45/yr. otherwise, there are many better free options out there.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

8303772350 ,

Share meals and recipes

Decent app, needs a better food database. Would be great if you could share meals/recipes. My wife and I are both on a Keto diet and frequently dine together and eat the same thing. It would be great if we could “eat together” or at least I could send her my meal so she didn’t also have to manually build out the meal or recipe. You release that and this’ll get updated to 5 stars for sure!

Developer Response ,

Thank you very much for your feedback! We will make sure that it reaches the responsible teams.



For your feature request, please feel free to vote for it here on Uservoice: https://lifesum.uservoice.com/

Cbqwz007 ,

Macros are not accurate

I was really excited about this app. I even signed up for the premium membership. After a few days of logging my food I realized that the macros reported on a lot of food is not accurate. I would have to go to MyPlate app to get the accurate macros. I understand allowing users to add foods but it should show if the macros have been verified like the MyPlate app does. Also I signed up for the Keto Medium plan but many of the recipes are not even Keto. Very disappointed 😢

Developer Response ,

We are sorry to hear that Lifesum didn't meet your expectations and thank you for your feedback. Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom item under Favorites. Find out more here: http://bit.ly/2n1KDcK. Also, please make sure to select the correct tags under Recipes in order to find the ones that best suit your needs!

Mckayla10210 ,

Motivational

I downloaded this app because a had vacation coming up where I would get to see my family after Lamont 13 years. I love the water tips because it applies to the problems I’ve been having. It’s also shows you the right and wrongs of dieting and whether what you’re eating is good or bad. I highly recommend this app.

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

MalloryW84 ,

Not worth it

There are so many free apps out there that will do the same thing as the “premium” subscription of this app. I thought I would be able to do a lot more with it if I upgraded for 3 months. Nope. Just basic features, a waste of $20 (non refundable). Within a month I canceled my account and deleted the app. Half of the foods I scanned would be incorrect entries. I’m glad I double checked labels because my calorie counts would've been extremely off. Defeats the purpose if I’m having to manually enter everything.

Developer Response ,

Thank you very much for your feedback! We are very sorry to read that you are not satisfied!


The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on "Edit Food". Please, find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=can-i-also-edit-correct-items-created-by-other-users


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.


We will, of course, constantly clean the database from our side as well.

kawaiikitsu ,

Eh

So far I’m enjoying the app, the only thing that’s annoying is how there’s no way for it to account for the hours I work so my eating schedule is always off on the weekends since I’m a server. Also I eat at my restaurant so I’ll put in what I eat but I modify my food to take a lot of stuff off and there’s no way to modify the food you get in restaurants. You have to search each item individually and input them.

Developer Response ,

Thank you very much for your review - we truly appreciate your feedback and wish you the best of luck with meeting your goal!

jab.adam ,

A good app, but I would like to see how close I was to my goal weight.

This app is great for overall health. Lose It displays pictures of every added item, add so to log it on any given day, you need only click on that picture. Would you consider such a function?

Developer Response ,

Thank you very much for your feedback. That is appreciated. Feel free to leave your suggestion here: https://lifesum.uservoice.com/forums/274566-feedback-ideas


Thank you very much!

333kh ,

Doesn’t import recipes from web

This is a great app and it syncs up better to my Apple Watch for my workouts than myfitnesspal does, but it does not allow you to import recipes from the web directly you have to input them manually which is very frustrating. Other than that, it works well

Developer Response ,

Thank you very much for your feedback and rating!

Shoosh4 ,

Love everything except water!

I love this app and have grown to depend on it. I just hate the water options! It should be more detailed or we should be able to input our own.

Most bottles in my country are 330ml or 200ml and since there’s only 250 or 500 as options my water intake tracking is always off.


Please fix this for 5 stars!

Developer Response ,

Thank you very much for your feedback, happy to hear you like the app! Please feel free to leave suggestions for improvement on UserVoice: https://lifesum.uservoice.com - out team is regularly browsing through the information there to make sure we are aware about the different demands.

Selvitelle ,

Just learning

So far the app is pretty succinctly accurate. I study assiduously nutrition and am scrupulously learning about anti aging properties. This app helps to track things and offers wonderful suggestions for beginners in their wellness journey. I recommend paying the small fee for the year to enjoy all the app has to offer.

Dr Selvitelle

Developer Response ,

Thank you so much for taking the time to share your positive feedback! We much appreciate it and are very happy to read that you like the app! Thank you!

Sallykiller1133 ,

No thanks- doesn’t work

You have to pay for anything that isn’t just a notepad to track what your eating, honestly id rather look up meals that’ll taste good and track it on paper and the app doesn’t even work right, I’ll log my 2nd or 3rd bottle of water for the day and check back an hour later to see that it says I haven’t drank it, or today i logged that I’d lost 2 pounds and it tried to reset the score to my original weight starting this, ITS BROKEN!!

Developer Response ,

We are sorry to hear that! Can you reach out to contact@lifesum.com with more details and some screenshots showing the problem so we can further assist you? Thanks in advance and apologies for the inconvenience!

Mikki!!!! ,

Great app but could improve one thing

Such a great app and more esthetically pleasing then using myfitnesspal although it would be extremely beneficial if the water settings allowed you to customize the Oz. Of your personal water bottle to track accurate water intake , I use a 40 oz bottle and it’s hard to track it accurately with the app. Otherwise this app is amazing.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

funoga ,

10/10

such a GREAT app for logging food and calorie counting. i have tried many apps for this in the past and lifesum def has the most options for food and is the most convenient to use . i don’t have premium and there are no annoying ads or anything, very impressed.

Developer Response ,

Thank you for your review! We are happy to read that you like Lifesum!

Kwon'd ,

Too many pitfalls

The app is beautifully designed but horrible when it comes to managing the subscription. I thought I cancelled during the trial period just to find out I’ve been charged $50. It took a Google search for me to figure out how to manage the subscription and there isn’t a cancel button- it’s just on auto renew! BTW I’m calling my lawyer to see if that’s even legal. I should be able to opt out at any time with the guarantee it won’t auto renew. Also, you have to pay to connect the app to your Fitbit- boooooo!

Developer Response ,

Thank you for getting in touch!



As described during the purchase process and in our FAQ you need to cancel a trial where you start it: in this case it is iTunes > https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=i-don-t-want-the-trial-to-continue-as-a-subscription-how-can-i-cancel-it---itunes&p=all


In case you prefer a refund, please follow these instructions:

https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-receive-a-refund&p=all


Yes, the syncing with other trackers that are not Health is part of the Premium package: https://lifesum.com/premium/

deadass honest review ,

Needs net carbs

I’ve done keto and used a keto specific app to track. That app subtracted fiber and sugar alcohol from total carbs=net carbs. I am currently carb cycling and the carbs are throwing me off b/c I forget to remember how much fiber/sugar alcohol to subtract. Maybe it’s in the premium version? Idk. Other than that it’s the only tracking app I keep going back to. This app would be SUPERIOR if you could custom set your macros. Whew, what a dream.

Developer Response ,

Your dream has come true ;)


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-activate-net-carbs&p=all

AlexandriaFazio ,

Premium Features Not Working

I recently paid to use the premium version on my phone and none of the premium features are working. I paid a lot of money for the features not to work, such as the camera, improvements for my life score etc. Everytime I click on it it says download premium, yet when I click on the option I have it says I already downloaded it. I also have already been charged so I am not very happy. If this issue could be fixed ASAP that would be great.

Developer Response ,

Sorry to hear that! Can you please send us your registered email address and a copy of your transaction receipt at contact@lifesum.com so we can further assist you? Thanks in advance!

Candy2Carla ,

Best app for tracking, hands down

It is so simple to understand. It’s so full with information. It’s appealing to the eye. It’s motivational. It’s everything one needs to be healthy! I downloaded it just in the look for a 5 week program as a small goal I had for myself, but I think I may extend this onto my actual every day life from now on!

Developer Response ,

We are happy to hear that Lifesum motivates you towards a healthier lifestyle and many thanks for your great review! :-)

reema alharbi ,

I love it

I love this app and if you don’t understand theses is how I use and I love cause I have been losing wheat before you eat you check if the item is good and they may give you a recipe but I don’t do that and I took the one for a month and I loved it but I after that I could do everything alone

Developer Response ,

Thank you for your 5 star rating and feedback!

Not even.. ,

It can’t be serious..

I’m a small guy weighing 105 at 5’2” and looking to maintain weight. I put in all my info with weight, age and height and put that I was looking to maintain my current weight of 105lbs.


When it gave me my daily nutrition it allotted me 527 calories per day.. WHAT!?! 527 calories to MAINTAIN? I’ve been using “Lose It” to lose weight and I was eating 1650 Calories to lose 1lb a week and it WORKED! Why would I eat an UNHEALTHY calorie intake of 527 to MAINTAIN my weight?


I’m going back to using “Lose It” where I can eat 1875 Calories a Day to Maintain my weight and stay healthy...

Developer Response ,

Hi, thanks for reaching out and sorry to hear this. This is of course not correct and we kindly ask that you send us screenshots showing the data you entered and the problem so we can figure out why the app gave you so few calories. Please, note that there are more factors involved in the calorie allowance determination https://bit.ly/2RuC60c

stoney slutz ,

Force Refresh

I have loved the app so far! The main issue I am having is switching between devices. Generally I track my food on my phone but if I want to build meals or read recipes on my iPad. They do not always sync right away is there a way to force sync so that both devices are on track with each other?

MaggieMay1920 ,

Tricked by Instagram Ad (again)

The ad made it look like this app planned meals tailor made to your needs. Instead it just gives you the calorie count you need to hit in order to achieve your goals and then tells you to pick out meals. The entire reason I downloaded the app was because I’m not sure what I should be eating and was looking for guidance. So basically the app is sufficient if you’re looking for a calorie tracker but beyond that, you’re on your own. Def wasted $ Wee!

Developer Response ,

We are sorry to hear that you are not satisfied with our app and thank you for rating us. If you are looking for one of our Meal Plans, make sure to follow the guide in this article https://bit.ly/2pCkBAP and let us know through contact@lifesum.com if you have further questions or if you wish to be refunded - thank you!

Mattgn1 ,

Good app if you’re serious

This app, like other fitness apps is only good if you are serious with your health. The premium does an excellent job of helping you track more than calories. Hey I had really helped me push into my fitness goals. But the app is sometimes clunky to use (things can be hard to find and it occasionally crashes.)

Developer Response ,

Many thanks for taking the time to review our app and our apologies for any problems you've encountered! Can you send us more details at contact@lifesum.com and let us know if you detect a pattern that triggers the app to crash? Thanks in advance!

prteof4 ,

Not what I thought

Looks good visually but after I purchase premium and started looking at recipes and trying to import my own in there. First off it’s too difficult to import your own and there is not enough variety of the recipes that I’m looking for. Should have stayed with my other free apps instead of wasting the funds on this only find out it’s not what it seems immediately after I purchased it. A lot of the things that I scan don’t even show up. Would really like my money back.

Developer Response ,

Thank you very much for your feedback! We are very sorry to hear that you are not satisfied! Please contact us directly at contact@lifesum.com for a refund.

TheStevess ,

Potential but flawed pricing

Seems like a fantastic app, but I can’t stand how you can’t do much at all without a premium plan, and most importantly, that the minimum plan offered is three months. Would prefer to see a one month or one week commitment, even if priced high (per month), with the ability to cancel sooner than three months. I don’t want to be roped into something for that long until I can at least spend a few days on it.

Developer Response ,

Thanks for your review! It is absolutely possible to subscribe for 1 month and then cancel the recurring subscription. Please, visit www.lifesum.com/premium and sign into your account to see our available offers. You can also send us your registered email address at contact@lifesum.com for a free Premium trial!

Anne1475 ,

Can not access my Account.

In August 2018 I purchased a year subscription to Lifesum. In September 2018 I got a new iPhone and I have not been able to access my account it is say “email” not found. Under my Apple ID subscription it shows that I am subscribed to Lifesum. I have contact Lifesum multiple times via email and social media. NO RESPONSE. According to their site the best way to contact them is through the app but, unfortunately for me and several other paying customers we can not access our accounts.

Developer Response ,

We deeply apologise for this! Please contact support directly at contact@lifesum.com and they will help you sort this out quickly. Thank you!

aschek ,

Totally erratic, I can't trust it.

I payed a whole year subscription... I have written 3 times to the support email and NO answer at all... The menu planning and general menu recommendations are very easy to follow and prepare, that I love, BUT the calculations seems erratic and the Apple Health synchronizing is TOTALLY messed up, even after the latest update yesterday..


Sadly, I can't trust the results and data... I will wait 2 more weeks to see if it they fix it, because there is potential here...

Developer Response ,

Thank you very much for your review!


Please make sure to contact support directly at contact@lifesum.com - they are answering all incoming questions as soon as possible.

Bogsthbkkjcjbzaw ,

A breath of fresh air, great support

So much of a focus on simplicity compared to other apps in the same vein. Also, I did something goofy with my Apple ID/subscription/deleting my account and their support team got me fixed up within an hour. Will absolutely be sticking with Lifesum for my 2021 New Years resolution 🎉

Developer Response ,

Thank you so very much for your positive feedback! We are very happy to read that you are satisfied!

Nevereatpakuchi ,

Macros cannot be trusted

The biggest single problem is recording what you eat when the nutrition data cannot be trusted. More often than not I research with google. And yet the diary is the main point of the app. Just take a bottle of red wine for example: 100 grams (silly claim with 95% carbohydrates !!!and a wopping 210 gr. of net carbs!!! ) I pity someone who believes this. I’ve used the app for a couple years but I wish I had shopped around for one with an honest macros tracker. This one has never been edited.

Developer Response ,

Thank you for your feedback. It is indeed a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, but always recommend to track foods that are marked with the Verified by Lifesum tick. Please also feel free to report the errors you encounter in the app. Thank you!

brawj ,

Fantastic Interface to Apple Watch & Health data

I am very impressed with how this APP interfaces with the Apple Watch/Apple health App. A very large range of foods to enter with flexible volumes allow me to keep exact count on the calorie deficit I want to maintain to reach my weight gain goals each day/week/month and the app is super easy to use.

Developer Response ,

Hi! Thank you for your review! We're happy to hear you're satisfied with the integration between Lifesum and Apple Health/Apple Watch!

alex marese ,

I love this app but they need to add something

I really love this app. It helps me alot. Im currently using it to gain weight and muscle mass. I just wish there was a way to put in our own recipes or atleast change the macros to our desired food. I want to add a dish that i found online that isnt on here. But i cant add the macros thats in it. I think that would be a really good feature to add

Developer Response ,

Thank you very much for your feedback!



You can add own recipes, meals and food items under ME / FAVORITES:


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-recipes-food-items-meals-exercises-under-favorites---ios&p=all

windyvorwick ,

More options for water

I’ve only been using this app for a couple days and I REALLY like it so far, but think it’s ridiculous that you only have two choices for the amount of water to log. It would be so much easier if there was a 12 oz option, or even the ability to set your own units.

Developer Response ,

Thanks for your review and feedback! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd :)

Rizzuth ,

Would recommend

I love this app, but have run into a couple issues. One is that I haven’t found a way to add meals straight from a plan into my diary. Another is that I changed my calorie intake number, but it still won’t update in the diary and is still calculating the old number. Other than that, it’s been really really helpful.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Hanna112235 ,

Premium payment

Love the app, but I just bought the premium for 3 months. It said it was $7.33/month and that I could cancel anytime. Thought I would be paying for each month individually, but got charged the lump sum for the 3 months. Wish the payment was more clear or there was an option to pay each month separately

Developer Response ,

Thanks for your review! We are sorry to hear that our payments page isn't clear. If you wish to be refunded, please send us your registered email or transaction ID at contact@lifesum.com so we can help you!

Heatherm91 ,

So disappointed!

I am so disappointed with this app... I got it and paid for the premium for a whole year just to use the keto strict features... however! It STILL does not track net carbs! Totally defeated my purpose and I am really sad about my purchase if I could get a refund I would! Do not buy!

Developer Response ,

You can set the settings to net carbs under Settings/Nutrition settings as soon as you have chosen one of the three keto plans.

Lemmaion ,

Not very good

Unfortunately this app looked beautiful but only partially worked. I even got the premium version but it doesn’t work. I reached out to to customer service but no assistance. Basically I can use the food diary, look at recipes and other diet plans BUT it will not sync with the fitbit and add in steps SO none of my steps count. This is so disappointing because exercise is a key component if you’re trying to lose weight. Basically don’t buy this, it’s useless if you’re looking for something that will do it all.

Developer Response ,

Thank you for your feedback!


Currently the data synced between Lifesum and Fitbit is the exercise calories from Fitbit and the weight. Steps aren' being synced.

mwsmnn ,

A fantastic app, but could be better

This app is great so far. There’s a lot of foods listed to choose from, calorie tracking is easy, and it’s all together very intuitive.

I wish though that the exercise units could change. I’d like to be able to track my workouts in number of reps instead of time measurements.

Developer Response ,

Thanks for the feedback, glad you enjoying the app! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

princess abba ,

Good, but to an extent

It’s a very good app for promoting a healthy lifestyle, but I’m not giving it a five because all of its benefits aren’t offered so as to be easier and accessible for the consumers. You have to pay to receive the same quality as premium. A health journey is arduous in itself and I don’t appreciate how it’s limited to those who can’t afford premium.

Developer Response ,

Thank you very much for your feedback!


We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 80 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

kaygaines ,

Pretty but pointless

Paid for premium and I thought it was pretty, but the diets plans weren’t able to be edited. I wanted to check out all the plans out of curiosity but no matter what answers I put, I got the same plan. I also found putting certain foods into the app for tracking much more difficult than myfitnesspal. Eventually I just ended up going back to that.

Developer Response ,

Thank you very much for your feedback! That is highly appreciated.


We are very sorry to read that you are not satisfied.

acortez0512 ,

Good but could use some new information

I love the app and paying for premium but I wish the app also tracked vitamins and minerals. I am a vegan and I need to make sure I am getting all my vitamins as well. Myfitpal tracks vitamins but I picked Lifesum because it takes my workouts right off my Apple Watch. If you guys could add vitamin tracking this app would be amazing.

Developer Response ,

Thank you very much for your feedback!


We will definitely work on the food database during the next few months and hopefully be able to add that information.

Twest153 ,

“Instagram” Food

The app is user friendly, but the foods and recipes are super impractical. They’re “Instagram” recipes, with unrealistic ingredients. There are not options to input your specific food preferences (i.e. I don’t like salmon, beans, or avocados) so the meal options can be limited. Also, I really dislike that you can’t change the water input quantity to a specific ounce number. I find myself not tracking water at all because it’s so difficult to keep track of!

Developer Response ,

Thank you for your rating and review and sorry to hear that Lifesum didn't reach your expectations! We have forwarded your feedback to the team in charge and also, our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

etm42 ,

Nutrition Information is Wrong

I purchased a one year subscription because I was interested in the health quiz. However, when I started to try to log my food I found out that the most basic ingredients have incorrect nutrition information. Old fashioned oats are 150 calories per 1/2 cup. Every entry that I could find for old fashioned oats says 150 calories per 1 cup. This is off by a factor of two. I could adjust but I shouldn’t have to. I will be seeking a refund. Avoid this app. I am going back to my fitness pal.

Developer Response ,

Thanks for your review and sorry to hear that Lifesum didn't meet your expectations! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp.

Lori M Welch ,

Almost perfect

Love everything about it! A few things would make it a touch better! It would be great if it had more standard measurements! And it would be great if when you accidentally put food in the wrong time of the day to have an easy way to just switch the meal time rather then RE enter it!

Developer Response ,

Many thanks for your review! Our developers are collecting all feedback here http://bit.ly/2v7FxBv - we really appreciate all ideas and suggestions for improvement. Thanks in advance!

KatieBow90 ,

Fasting options

Hi, I have been doing longer fasts in a row recommended by my doctor and I don’t really have an option for that on this app. It would be cool if you could add more days is all cause some people do 2-5 day broth fasts and there’s awesome studies on it right now. My app currently tells me my friends would be happier if I ate more and it just seems a little aggressive. The rest of the ability to see what I am eating and the break down of nutrition behind it all is great.

Developer Response ,

Thank you for your review and suggestion! Our product team is collecting all user feedback directly here: https://bit.ly/2gB0KKd - we would be happy to see your submission there. Good luck with reaching your goal!

LadyDocFL ,

My recommendations

I am a new user & so far, I like it. Busy schedules do not allow sufficient time to log in with each meal.

Sometimes I can’t get online until after midnight, and the software won’t permit adding foods consumed before 12:01 am.

My recommendation is to add a calendar to enter All foods to keep the diary accurate.


I will update this rating in the near-future and will consider upgrading my subscription to premium

Developer Response ,

Many thanks for your review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

Also, please feel free to send us your registered email address at contact@lifesum.com for a free Premium trial :)

jmeurer ,

The best app

I am using the free app and it is so easy and convenient. If I can stick to one month of using the app I will buy the premium for sure. I have already lost 2 pounds and it has only been 3 days. Nothing has worked for me until now! Get this app you can lose fat!

Developer Response ,

Great to read that you are satisfied with your Lifesum experience! Thanks for your feedback! That is very much appreciated.

Drake_papa ,

Tracking

This app makes tracking macros easy. The data base is Immense and accurate to the nutrition label within just a few calories if not completely true to label. Turn on notifications to get frequent reminders to stay on track.

Developer Response ,

Many thanks for your great review and positive feedback! :-)

Bokehgirl ,

Good looking app

I love the variety of weight loss plans my one thought though is that for intermittent fasting plans if you could also offer ones like 16:8 where you fast for 16 hours then eat. I am more partial to a plan like that but could use guidance and the ability to track it accordingly on the app. Is there any possibility to add this soon?

Developer Response ,

Thank you very much for your review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

scurrrvy ,

Liking it so far

I like the diet recommendations; this is the first app I’ve used that has a high protein option that still lets you also tweak your macros. Really nice design also. I like that it reads my exercise date from Fitbit. My only wish is that I could sync my calories to the Fitbit app.

Developer Response ,

Thank you very much for your 5 star rating and positive feedback! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement! Good luck with reaching your goal :-)

Kharanshu ,

Buggy

Not sure what happened the app was working great but after the last upgrade I’m having issues with burn tracking and the having to remove then reinstall the app because it changes to gain weight instead of lose and it won’t let you change it back any other way. Really liked the app otherwise. It’s one of the best trackers I’ve used.

Developer Response ,

We deeply apologise for the issue! The team has already found the reason for the problem and is working on a fix for it. A new version with the solution will be published as soon as possible!

allieee0708 ,

Gorgeous App

I really love this app. It’s easy to use and visually appealing. The only thing is I’ve been using it for a day or two and I wanted to switch from the Keto burn plan to the Keto strict plan so I had more freedom with my meals. Every time I go to switch the app crashes. I’m sure this will be fixed with time and I still highly recommend the app.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

sarkatlab ,

Overall I like it

I think it’s a good app, the design is impeccable and the biggest pull for me. My only big let down is that if you want to go premium (which you probably do) there’s no trial option to see if you like it, and you only have packages where to pay at least a few months up front but nothing where you can pay monthly which I would like.

Developer Response ,

Thank you for your rating and feedback! Feel free to send us your registered email through contact@lifesum.com for a free trial! :)

Polpettinaxd ,

Keeps Crashing on Plans

Love the app and recently upgraded to premium. However, after picking my Plan and following a recipe, it just crashed. Now everything I select Plans at the bottom menu, the whole app crashes!! So frustrating. I can’t access my shopping list or meals for the week now. Hope this gets fixed, otherwise it wasn’t worth upgrading!!!

Developer Response ,

We are very sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

matteson66 ,

Where’s the planned meals?

I paid for the premium. Selected the diet plan. Went into the meal plans and can only see the first day. Can’t see any of the consecutive days and don’t see where I can create a shopping list for the week. Disappointed. Beginning to think I wasted my money.

Developer Response ,

Thank you very much for your feedback!



You will find the meal plans and shopping list as follows: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=plans-nutrition&f=meal-plans&p=all

ashcut1120 ,

Great App/Experiencing Issues

I’ve been using this app for about 6 months and I love it. Easy to use and aesthetically pleasing so I enjoy logging everything. Unfortunately, it suddenly erased all of my progress and now has the goal as “gain weight” and I cannot change it. So, I was extremely happy with it but now I can’t track my progress.

Developer Response ,

Thank you very much for contacting us!


We are deeply sorry for the issues related to the latest version of the app!


We would kindly ask you to proceed as follows and come back to us in case this is not solving the issue for you:


>>Please log out of the app and in again. <<


This should solve the issue for you as it will trigger the sync of related data leading to the current issue(s) you are experiencing.


If it should NOT solve it OR if the issue should reappear after some time:


Please contact support at contact@lifesum.com and let us know after what time frame and how frequently this happens again.


Your feedback will be crucial for the investigation and solution of this issue.


Thank you very much in advance!


And again - please accept our apologies. We will do our utmost to solve this as soon as possible.

CaseyGirl1987 ,

Doesn’t work

I would type in all info on “basics” page and it doesn’t let me move on to the next screen. The “next” button wouldn’t work when I clicked it and if you can’t advance to next screen nothing happens.

Curt J ,

Cumbersome, confusing, and judgey

I really tried hard to like this app. I logged my food daily for almost a month and after almost a month I’m done. Not only is it excruciating to find the right calorie counts, the counts you finally find are inaccurate and the app judges you for what seem to be reasonable lifestyle choices. I don’t think I can handle another frownie face that I’m eating natural sugar.


I’m a sucker for falling for the annual subscription so I’m stuck. Don’t be like me!

Developer Response ,

Thank you for your feedback! We are very sorry to hear that you feel this way!

The meal rating you are referring to is how well you meet your recommended macro & micro intake based on your daily individual requirements for that meal. So if you eat something that is in line with the recommendation it will give you a good rating for that meal. If you eat above or below the recommendation, it will tell you that you are unbalanced or off track, as you didn’t meet your needs. This is a function we have in the app to educate our users and make them aware of different nutrient compositions of foods, and also to give them an awareness of amounts, to avoid eating too little, or eat above their needs.

However, we appreciate the feedback and will forward it to the team in charge. Thank you!

sereenybobeeny ,

Keeps changing setting

I loved this app so much so I updated so I can have better look on what I’m eating. It keeps changing my calories and macros for the day. Idk how many times I have to go back into my personal setting and see if it’s set at where it should be but it keeps glitching and adding more calories and macros. It’s very frustrating because it requires me to do so much double checking and adjusting when it should be a quick glance.

Developer Response ,

Thank you for your review! Could you please either leave your contact details so we can reach out or send more details directly to contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

thistletan ,

Looks nice but does not work well...

Dont let first impressions fool you... the UI is not up to the standard of other diet trackers and a little more expensive annually.


- Difficult to add recipes and menus

- Cannot inspect diets for previous days (as far as I could tell)

- Constant animation on home screen for some features distracting

- Surprisingly busy UI for feature set when compared to other apps.

- Selection of items for tracking is no better than others (although more items in weight units which is kinda nice)


Sure, they have recipes... but I already use a bunch from other apps and they don't have the ones i use .. so im entering them by hand anyway.


Not really sure why they got "editors choice" - they likely paid for the title.

Developer Response ,

We are sorry to hear you feel this way but thank you very much for sharing your feedback, we appreciate it and have sent it through to the responsible teams. Please also feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com. Thank you!

JamesK9 ,

App crashed after 2 days and I can’t access my data

App is takes a bit to figure out. I paid for the 1 year premium! After spending almost 3 days to get the hang of how the app works and actively using it for almost 2 days it suddenly quit working. Didn’t offer my meal plan, I tried emailing tech support- no response. I deleted the app and then reinstalled, would send me an email to reset my password even!!! So frustrating

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

tjidd417 ,

Can’t share with friends

The biggest problem with this app is that there is no social networking feature. The biggest contributor to sticking to a diet is doing it with a friend and this app does not support sharing with friends. Big disappointment especially because after searching the web this feature has been requested since at least 2016.

Developer Response ,

Thank you for your feedback! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd.

DIANE AMARILIS ,

Used to be my go to

I used this app back in January to track my calories and it worked really well, now it lags. This is an issue I’ve never experienced before. The individual meals tell me I’m under my calorie intake by 400 and the large number for calories under says I’m under by 100. Very dis motivating to see it displayed as such in a large way when the number is not correct. Please fix ASAP

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

Bmars0409 ,

I love this app!

It makes tracking food fun. I’ve used probably 3-4 food tracking apps and this is hands down my favorite. I like the simplicity, but if you dig around the app has so many features. I’ve had issues syncing with my FitBit but Lifesum has been very responsive. I love this app!

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

pthomas99 ,

Ok, needs changes

I purchased the premium version of the app and felt like I still did not get the ability to design the diet the way I wanted it. You can’t change macros, you can’t really change your own calorie intake and I felt like the plans were very one size fits all when in reality that doesn’t work. Wouldn’t recommend and I regret purchasing the premium version!

Developer Response ,

The editing of the macros is a Premium function



Go to Settings by tapping on ME (the icon showing a profile in the middle of the bottom tab bar on your Diary page) and then on the round gear symbol to the left in the beginning of the page. Your Settings are here.


Then click on the gear icon in the beginning of the ext page. Then scroll down to Nutrition Settings.


Tap on Change Values. Adjust nutrition settings per wish either by moving the slide or clicking on "-" and "+" left and right to the slide and tap on Save when you're done.


The macros for the keto diets are freely adjustable except for the carbs. The percentage for the carbs is locked as we otherwise do not have any technical solution to allot matching recipes.


You can now choose between three plans either offering 20, 50 or 100 grams of carbs (Ketogenic Easy, Ketogenic Medium, Ketogenic Strict) - but you are able to manually change fat and protein.

JadesMo ,

Easy to use- errors in nutrition values

This is a new app for me. Paid for the upgrade. It is simple to use so far though I have not used the recipe function yet. However,I find there are errors in nutrition values. I scanned a barcode today and the label said 90 cals per serving and 2 carbs.

App said 190 cals with 0 carbs.

Have been using My Fitness Pal and there are selections which have a check mark to show the values are verified.

Developer Response ,

Thank you for your review! Can you please send us more details and some screenshots showing the issue you're referring to at contact@lifesum.com so we can look into it? Thanks in advance!

**777luckiness777** ,

Awesome app

I’m so glad I downloaded this app! I love the aesthetic of this app as well as the functionality. It’s very helpful with finding new recipes as well as tracking food via various ways such as photo or barcode. Wish the subscription was monthly rather than one payment.

Developer Response ,

Thank you very much for your feedback! We are happy to read that you enjoy using Lifesum!

periodic_encounters ,

Almost perfect!

Great for tracking calories and macros! Wish the water units were customizable for any bottle size and a full list of nutrients showed up (iron, vitamins etc) but this app definitely keeps me on track with my marathon training and general living! Just wish there were some small changes to track even more.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

mrtboyet ,

Amazing App

After just a few weeks, this app actually got me shopping for food and cooking most of my meals, rather than eating out. For the first time in my life, my diet is well balanced and I can already feel the difference.


It’s an adulting habit that I’ve always wanted, but whenever I tried my groceries would go to waste, because I rarely cooked.

The recipes are simple, and that’s what got me started. I would definitely recommend a premium option so you can access those.


I feel like I finally have a nutritionist helping me reach my fitness goals. I’m loving it.

Developer Response ,

Thank you so much for your positive feedback and kind words, we are so happy that you enjoy using our app and that we can support you towards your goals. Thanks for sharing!

anne-snap ,

Leads to ED’s (TW: anorexia)

I understand the idea of this app bc Ik some ppl genuinely need help with their diet. However, this app is what led me into my eating disorder. It’s the reason I’m still a recovering anorexic. The age limit should be much higher and there needs to be a relook at how they make things bc I put in my weight and height only to be told I could eat 1200 calories a day, at 12 years old. Insane. If I ate more than I could, I was told to workout. If I didn’t, the weight would go up on the app which made me feel awful about myself.

Developer Response ,

Hi there, thank you so much for reaching out. Lifesum aims to help people create healthier, happier lives through nutrition and education. If you’re suffering from an eating disorder, or are experiencing symptoms of an eating disorder we urge you to seek help and contact a healthcare professional. Please find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=other&f=support-in-case-of-problems-with-behavioural-issues&p=all


Regarding the age limit of the app; we are following the Children’s Online Privacy Protection Act (COPPA). COPPA imposes certain requirements on operators of websites or online services directed to children under 13 years of age. Further, we do encourage parents and legal guardians to monitor their children’s Internet use and to help us in enforcing our Privacy Policy by instructing their children to never provide any personal data through our Service without their permission.

Delly17 ,

Great for counting calories!

Always wished I had the ability to count my calories throughout the day without things getting complicated but with this app and the ability to snap pictures of barcodes, I can track each serving!

Developer Response ,

Thank you very much for your feedback! We are glad to read that you like our app.

TJLR89 ,

Calorie tracking issue

I noticed that before I do a workout that is tracked by a third party app, Lifesum will show the estimated calories burned based off of the number of steps I have taken (tracked by Apple Health App). Once I complete a workout and it is recorded by the third party app, the calories burned from that workout is imported into Lifesum but then the calories burned from just my steps is removed. This then throws off the amount of calories left for intake. Is this a setting I can correct, or is it something wrong with the App?

Developer Response ,

Thank you for your review! Can you please send your details and issues directly at contact@lifesum.com so we can take a closer look at this. Thank you very much in advance! We apologise for the inconvenience.

GFCFgal ,

Success!

Losing weight. Becoming aware is a powerful tool. Having yummy, easily accessible recipes that take into account for my dietary restrictions is invaluable. It’s an adventure that entertains & corrects at the same time. Knowing I am progressing & focusing on healthy in the middle of the swirl of life gives confidence and calm. Thanks Lifesum. Worth the money.

Developer Response ,

Thank you so much for your kind words and positive review, we are very happy to hear you are satisfied with the app! :)

Dj dabbed out ,

Update was on point

I was hoping you guys would soon introduce recommended meals since I never know how a balanced meal will look, but now you have a selection of breakfast lunch dinner and snack recipes which gives me an awesome selection to choose from. You guys are awesome please keep updating more recipes.

Developer Response ,

Thank you very much for your great feedback! All the best with reaching your goal!

Dr. Stormer ,

Disabling notifications still shows notifications

The idea and implementation of the app is great. The only bug is that when I disabled all types of notifications from the app settings, it still keeps showing notifications.

Developer Response ,

Many thanks for your positive review! We are sorry to hear about your notification issue and we kindly ask that you send us more details at contact@lifesum.com so we can look into it. Thanks in advance!

Sk_rva ,

Way easier to use than other apps

I’ve tried using a few other apps and didnt stick with it because they were so hard to navigate and frustrating. But I love this app! Super user friendly, easily pared with Apple Watch, and very intuitive.

Developer Response ,

Many thanks for your great review! We are very happy to hear that you're satisfied! :)

Alex1996! ,

Can’t customize macros

I loved this app, it was beautifully designed, easy to use, and kept me on track. I was able to customize all of my nutritional settings. Much more interesting than FitnessPal! However, now I have to pay to customize my macros? That’s ridiculous. Especially since it hasn’t been like that. Guess they didn’t have as many people sign up as they were hoping. Unfortunately, they lost me. Back to FitnessPal 👎🏻

Developer Response ,

Thanks for your feedback. We had to remove this feature for several reasons but the app will still automatically calculate the calorie goal / macros that match your goal based on your details and follow the recommendations for healthily reaching your goal. Feel free to send us your registered email at contact@lifesum.com for a free Premium trial!

teenageguru ,

Sorta Good

I’ve used this app for about 3 months and it helped me lose weight but I don’t think it accurately tracks motion even though connected to my health app. Perhaps it’s a bug or just one less perk from not being premium? It says I only burn 7 calories and I have other apps that say otherwise and are more concise. Needs work on tracking movement and such to correspond with eating habits.

Developer Response ,

We are truly sorry for any problems you are having with the app in connection with Health.


The team is working hard on identifying the problem and will do its best to provide a solution as soon as possible.


We sincerely apologize for this inconvenience and appreciate your patience while we get this sorted out.

Vulgar demos ,

Bad functionality

Search of food is terrible. Have to scroll for 5 minutes each time to find anything relevant. Also makes really bad mistakes when entering food for previous day. Automatically adds it to today every time and you have to keep deleting and correcting it. Super unreliable. Also lots of junk stats in random entries that need to be cleaned up. Very few products actually verified by Lifesum. It’s pretty. But bad functionality means: Overall my least favorite diet tracker so far.

Developer Response ,

We apologize for the issue with th tracking you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

hmh901 ,

Would like a better break down

This app is good. It is brightly colored and easy to use. I like the individual meal plans to pick from. I wish there was an easy way to find which exact foods were associated with the breakdown. For example, I consistently go over my fat amount but I am not sure which food is the main culprit.

Developer Response ,

Many thanks for your positive review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

Lo Elizabeth ,

Couldn’t Get Past....THE ADS

I heard great things about this app. I was really excited to use it! I’m sure if you purchase the premium version, you won’t have any issues. However, I didn’t want to commit to premium version immediately. Unfortunately you are bombarded with ads/pop-ups ‘encouraging’ you to upgrade. Literally every time I tapped on the screen, another ad/pop-up would appear. It’s annoying. I’ll stick with MyFitnessApp.

Developer Response ,

Behind Lifesum stands a team with more than 75 employees and these running costs have to be covered.


Currently, the subscription model including Premium features is the best we can provide.


Thank you for your understanding!


Please feel free to contact support via contact@lifesum.com for a free trial and they will be happy to hlep you with an upgrade.

123boyss ,

Good but could be better

Pretty good app, there needs to be an option to edit meals/recipes you make if you want to add or change some ingredients or add a picture at a later time for example.


Also needs a way to set different calorie goals for different days of the week or alternating days for example.


Lastly if you scan a barcode to add something to a meal it should add it to the recent added if you ever want to add it by itself instead of having to scan it again by itself for reusing ingredients


More recipes would be good too but not too important. I hope you guys add these things as it would make using the app a lot easier and could make it 5 stars

Developer Response ,

Thank you very much for reaching out to us and leaving your feedback - that is very much appreciated. We will make sure that it will reach the responsible teams.


We will be working a lot on new features and content during the next few months and hope you will give us another chance in the future.

Sir signal or ,

Great App

This app is helpful. It gives solid guidance on how to eat, and you have enough calories and flexibility to keep your energy up. The barcode scanner works really well. And the search feature is programmed with typical fast food/ restaurant chain items.

Developer Response ,

Thank you for your review. We're glad to hear that you are enjoying your experience using the Lifesum app!

Mona.K ,

Can’t find the meal planner. Bug or bad UI?

I like the app overall. The design is very nice so I had high hopes for it, so I got the premium.

I was excited to get meal plans since it has been challenging to eat the right macro as a vegan.


I go to the planner section, take the quiz, it says I should do clean eating, then it puts me to diary. No change! I can’t find my meal plan! I go back to the planner section and it tells me I should take the quiz again. What? I may have to get a refund. 😐

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue.


Screenshots with examples would be very helpful as well as your technical details such as phone, OS, Lifesum version, country and language settings and the language you are using the app with.


Please test if the app has the same problems with Wifi and with the mobile internet.


Thank you!

Peanutkiddo ,

It’s frustrating

I purchased the upgrade to get the recipes but I kind of regret it now. Some of the ingredients don’t make sense. There is a recipe called vegan mushroom pasta and it calls for vegetable cream. Wtflip is vegetable cream. I’ve looked on the internet and nothing comes up as vegetable cream. Then I tried to make a recipe called vegan cauliflower garam masala and it called for chili flakes and then when I read the instructions it never tells you when to use the ingredient! I’m getting tired of trying to follow these recipes.


UPDATE: Do you mean vegan heavy cream?

Developer Response ,

Thank you very much for your feedback!


We have reported this to the responsible team so they will make this clearer in the recipes.


Vegetable cream is e.g. cream made of oats or soy

Candy KG ,

Great App

I started Lifesum 10 days ago and I love it!

It is easy to use and I have already seen results.

I love how it tracks excercise and nutrition and gently corrects your nutrition.

The way it is set up I feel I can work with this app Longterm.

I am doing 5:2 which very reasonable with 2 fasting days per week of only 600 calories.

The only thing is it seems that for my height and weight goal it seems that I am allowed too many calories per day to have weight loss as quickly as I would like.

Overall it had already helped me to eat more nutritious foods and lead a healthier lifestyle.😀

Developer Response ,

We are so glad you enjoy our app! Weight loss is highly individual, and the weight loss pace varies. So if you just follow our recommendations for you in the app, make sure you have entered the correct numbers in your settings (sex, age, weight, height, activity level and goal) you will reach your goal eventually!

60lbarb ,

Has it all!

I have tried numerous diet apps tracking apps and this one seems to have it all. There are a few things that are hard to find how to do etc. but overall its doing a better job than others.

Developer Response ,

Thank you so much, we are delighted to read that you enjoy the app!

Professional Businessman ,

Solid, but there’s a bug

I use Apple Health to track my walking. Before any other exercise app is used, it tracks the amount of calories burnt from walking. However, if I use an app like FitBod, the exercise is added, but the calories burnt from walking turns to zero.


Other than this glitch, the app works well.

Developer Response ,

Thank you for your review! Could you please either leave your contact details so we can reach out or send more details directly to contact@lifesum.com so our support can take a closer look at the matter. Thank you very much in advance! We apologise for the inconvenience.

kelseyrose1218 ,

Nothing but love!

My husband and I both use this app to lose some of the comfort weight we gained since getting together, and it has been awesome. We love how fun and bright it is, the little animations are so cute and encouraging, and the life score is incredibly helpful in our journeys to getting healthy.

Developer Response ,

Yay, how great that you support each other and we are happy that we can also support you both on your journey! Thank you for your feedback!

Jenlynnn ,

I love this app, but...

This app is amazing. I subscribed for a year because I love it so much! The only thing I wish was different is that I order Hello Fresh and the meals don’t have a barcode so it makes it difficult to input what my meals are. I really wish that you could add more then just calories considering I know how much protein, carbs, etc. is in the Hello Fresh meal.

Developer Response ,

Thank you very much for your feedback! We will inform the responsible team regarding your feedback.

chootlie79 ,

Exercise Tracking

The exercise sync from Fitbit only works randomly. You can try to manually sync but nothing happens. You can try to add exercise calories and it does add it to daily tracking.

On the off chance it will sync it will take away the calories burned the next time it is opened. It would be nice if it would track workout calories consistently.

Developer Response ,

Thank you for your review and sorry to hear that! Can you please send us more details regarding the issue through contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the trouble!

kmadolyn ,

Won’t Refund Me

I’ve never left a review for an app before, but the process of trying to unsubscribe from this membership was absolutely ridiculous. And, not only did I have $48 immediately withdrawn from my bank account without my approval, but Apple won’t even refund it back to me after sending them a refund request! I may as well have crumpled up a $50 bill and threw it in the garbage! Do NOT bother with this app. The overall design and functionality is pretty low quality anyway.

Developer Response ,

We are sorry to hear about this! Can you please send us your details and a copy of your transaction receipt through contact@lifesum.com so we can see what we can do for you? Thank you in advance.

Sail2Sunst ,

Nice app... but couldn’t sign up for premium

The app is interesting and looks like it’s got a lot of promise; although I could not sign up for premium to access the features that I wanted. I contacted the developer and got nowhere with them. Finally, they sent me a link to sign up through the website (after the discount we’re no longer applicable) and that did not work either. I am in the process of looking for another app that will meet my needs. I do not recommend this app at all.

Developer Response ,

We are very sorry to hear that you feel that way! We will make sure your feedback reaches the responsible teams.

2321nenna3443 ,

Lost 16 pounds!

I love this app, the only thing is that I input my weight years ago, before I started using it. Since then I gained weight, and lost 16 pounds once using the app. However, it used to say “gained 2 pounds” since I was 2 pounds heavier in total than I was a while ago. Now it says “lost 3 pounds”. It would be nice to update my weight retroactively so it accurately shows “lost 16 pounds”

Developer Response ,

Thanks you for your review! Can you send us some screenshots of this issue at contact@lifesum.com so we further assist you? Thanks in advance! :)

MsSkitzle ,

Apple Watch issues

While I adore this app, I find it annoying when it fails to sync with my Apple Watch- there is no manual way and the only “repair” I’ve found is to delete and reload the app. It’s annoying for something I pay a subscription for 😞

Developer Response ,

Could you please update your OS to iOS 11.4 and check if it is then still not working? Apple currently has Health issues with the older iOS and 11.4 should fix some of them.



Please come back to me in case you are still experiencing issues.


Could you please be so kind and provide us with the following information and screenshots in that case:


- the data in the partner

- that the partners are connected under Settings/Automatic Tracking

- how the data looks in Lifesum (if not data is synced at all, please a screenshot showing exact that empty section)

- could you please specify when exactly (date) this issue has started?


With that we will be able to create a case for the developers. Thank you very much!

Corsiedtctbygtdui ,

I love it !!!

This app is so helpful and user friendly, even though I haven’t bought premium they still give me loads of helpful information in a really easy to read way! It shows visuals for your progress and I 10/10 recommend!

Developer Response ,

Many thanks for your 5 star review!

CGwoman123 ,

Can’t really choose what your lifestyle is

I would like to personalize my plan a little more or maybe have more options. I am a breastfeeding mom which means I need to consume 500 extra calories a day. I’m sure the people who created the app just don’t know a lot about post partum dieting so I probably should have kept looking for something else. I regret purchasing the three months.

Developer Response ,

We do unfortunately not have an option in the app yet but is is being discussed.


Please check out this article: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=other&f=can-i-use-lifesum-to-lose-post-pregnancy-weight-or-if-i-m-breastfeeding&p=all

Mrslpez ,

Keto and this App has helped

So let’s start off by saying that KETO works. I’ve used MyFitnessPal and it’s helped tremendously to know what I’m putting on my mouth. HOWEVER, I’m a sucker for layouts and organization. Lifesum beats them in that. MyFitnessPal biggest issue for me was NET carbs not calculating correctly. I had to use 2 different apps (carb manager and MyFitnessPal), to figure out next carbs.


What I wish this app would have

-restaurant nutritional breakdown

-more options ex. Teaspoons, ounces grams..etc

-net carb calculations, subtracting sugar alcohols, fibers and etc. Often times I’ve had a quest protein bar and when I log it in, it gives me a surplus on net carbs?? When I have set my carbs at 20net?

Developer Response ,

Many thanks for your review and for sharing your thoughts on our app! Can you please send us some screenshots showing the issue with net carbs so we can look into it? Also, our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement! Thanks in advance!

sully'smom ,

I’m picky!

I have tried tracking my food with other apps in the past and found it to be counterintuitive and difficult. This one makes it easy. I wish it would give me a recommendation of what else I should eat to make it a balanced meal though.

Developer Response ,

Thank you for your review and feedback! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd. Good luck with reaching your goal!

Matthijn Dijkstra🐳 ,

Lovely app

So far a great app to track my intake. Every item I scanned with a barcode so far it recognized.


One thing though, I have a scale that puts my weight in HealthKit, and it would be awesome if this app reads that information too. Not sure if I have to use the paid plan for that. Since it does say that you need that for trackers like a Fitbit.

Developer Response ,

Thanks for your review! No, it is not required to be a Premium user to sync your weight data through Health. Please, try restarting the app no your phone and if you still cannot sync your data, let us know through contact@lifesum.com so we can investigate. Thanks and apologies for any inconvenience!

ouija⚰️ ,

Smiles are weird

I’d like the smiley faces to be optional. They get to be really confusing where items I put in my meal get big smiles but the meal grimaces. Or if they could give you more info than just “off track” as to why they’re grimacing, it can help me learn instead of rolling my eyes at the innocuous rating system.


Otherwise I enjoy the app and meal recommendations.

Developer Response ,

Thanks you for your review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

nggc ,

My go-to macro counter

I love this app, it’s easy and it has a substantial food database that makes it easy to track.


Two things to make it better:

More customization with the diary. Since it doesn’t sync with Fitbit, I wish I had the option to hide some stuff like the exercise tracker. Or be able to move around the sections.


It’s VERY annoying how easily creating food/meal/recipe closes on you. I accidentally do it all the time. I swipe a little bit down and it closes it completely and I constantly have to start again. 😓


Please sync with Fitbit ✨

AtJa80 ,

Pretty interface

Almost every food I have entered has had inaccurate information about how many calories there are. I’ll scan a barcode and the information that this app gives me is about 10 cal off from the packaging. And it’s like that for so many foods, and it doesn’t have nearly as many foods as MFP. Also, the interface, while pretty, is not as intuitive as it thinks it is. Back to laggy MFP I go.

Developer Response ,

Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

Popotato33 ,

Love it

Last year as my New Years resolution I told myself to lose weight and eat healthier ,I looked into a lot of diets and apps and could never found one that sounded doable. But the I came across lifesum and I made my New Years resolution come true ! I love this app and 100% recommend it to people!

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

audrey.5 ,

Great!

Great app! The layout is great and it makes me want to track all my food! I’ve only been using it for about a week and I already feel the difference in my health! The only thing I don’t like is that i have to have premium to look at all of the recipes :/

Developer Response ,

We are very happy to hear that you enjoy using Lifesum and thank you for your positive review! We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding!

Mivaaaa ,

Premium won’t connect

I just bought the year prescription yet the app keeps saying I do not have it! It keeps trying to ask me to upgrade then when I try to do it again it says I already have it, yet I don’t get the benefits! I tried to find a way to contact them but online it says I can only do so through setting and does not give clear instructions on how to get there except to “find settings” like what??? Pretty shady if you ask me. Bummer because I was very excited.

Developer Response ,

Thank you for contacting us! We deeply apologise for the long response time at the moment.


Please proceed as follows because then you will contact us directly through the app and we will see what account you are currently logged into and have more details we can use for a more detailed search for your (Premium) account.


If you do not have any account at the moment, please create a new one and then follow these steps:


1. Go to Settings in the app

2. Click on Support

3. Click on an article of the FAQ there

4. Click on Contact us

5. Write a short message describing your issue and enclose a copy of your receipt

6. Send it


As soon as we will receive the message we will process a detailed search with the data we will then have at our hands.


Thank you very much in advance!

Yubeli ,

Connection Errors

I recently got the premium subscription and i’m trying to connect my account to facebook or email and it won’t let me! i click on it and it doesn’t take me anywhere or let me do anything. i’m trying to start a meal plan but can’t do so without creating an account. please help! i love this app.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

mrpytr ,

Great design

This app gets right what so many other lead calorie counting apps get wrong. Adding to your food diary should be easy with as few taps as possible, and Lifesum makes it easy. As a bonus, the interface is attractive to make me want to keep coming back. Love it

Developer Response ,

We are delighted to read your review, thank you so much for your kind words!

Lothair ,

Great on iPhone, Terrible on iPad

While the experience is great on iPhone, the iPad app needs some serious work. The interface hitches and stutters when scrolling, and when rotating the screen the entire app fails to properly fit the screen in the new orientation, making it literally unusable.


The WatchOS complication also seems to frequently fail to update itself with new values.

Developer Response ,

Thank you very much for your feedback! We will inform the responsible team regarding your feedback. Regarding the watch, could you please send your details and issues directly at contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

ConnieD25 ,

Only if you are serious about adapting a healthier life style!

Don’t think about it just Get it! It’s a pretty amazing not just has all the information you need but it pushes you through the right path!

Whoever came up with this, hands down 👌🏻 I have lost 15 pounds so far:)

Developer Response ,

This makes us so happy to read! Thank you for your wonderful review! We are delighted that you enjoy our app! :)

jkaybailey ,

Would be perfect but...

The concept of the app is great and really a plan that anyone could enjoy accept for the fact that you pretty much have to pay to get any information, it gives you recipes but you go to click on it and you can’t see it until you give them money. There’s no point in downloading unless you willing to pay.

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial! :)

Ramblesauce ,

Big issues, no response from customer service

If you pay upfront for an entire year, be prepared to never hear from their customer service. A piece of the app has time/date issues if you live in America. At 6pm my time, the app’s journal and food log have already shifted to the next day and you can’t select for it to go backwards in time. The grocery list is ridiculous and doesn’t exist if you aren’t on a specific diet plan. The macros are incorrect and display properly. Be aware!

Developer Response ,

Thank you very much for reaching out to us!



Support is answering all incoming emails - please make sure that you contact them via contact@lifesumc.om and also check if their answer maybe has ended up in your spam folder.


Thank you very much!


Kw8704 ,

Ok...

The app itself looks great, love the various options for meal plans. The meal plans however do not have many great options. I don’t eat sea food and there was no option to opt out of fish, many of the dishes included fish or shrimp. Many of the recipes included speciality items that no everyone has access to. Cancelled my membership and will be looking for a better option.

Developer Response ,

Thank you for your review. We are sorry to hear that Lifesum didn't meet your expectations and we appreciate your feedback, which will be forwarded to the responsible team.

Sahumah ,

Awesome

I love this app so far. I only wish there were more recipes. The other thing is that whenever I tried to upgrade to try the full version, I couldn’t because my payment method is none. I use iTune cards. Would you please solve this problem.

Developer Response ,

Thank you for your review and our apologies for this issue! Can you please contact us with more details at contact@lifesum.com so we can help you? Thanks in advance!

digital0ak ,

Food database difficult to work with

When scanning prepackaged items the information was incorrect almost every time. Fresh foods were often wrong as well. Wanted me to update weight daily. Going back to MyFitnessPal.


I get that the weight reminder is just a simple settings change. So I can give a pass on that. However, your dismissing the fact that the calorie tracking is inadequate is poor customer service. Yet another reason to choose superior products.

Developer Response ,

We are very sorry that you feel that way!


If you want to get the weight reminders not on a daily basis, please change them in your settings under Notification Settings and Diary Settings

Shplm ,

Easy to use!

I absolutely lovethe app. I upgraded right away and love all of the options. It helps me stay on track of my new keto lifestyle and sends gentle reminders to weigh in and log in what I ate. I cannot say enough. I have not even used all of the options yet, but I will! I lost 12 pounds!🎉

Developer Response ,

Congratulations!


Thanks a lot for your review! We are very happy to hear about your weight journey in the right direction.

KDAVTX ,

Losing connection with Apple Watch

Frequently loses the connection to my Apple Watch to collect my Activity data. Is an update in the works to fix the bug? I’ve done everything possible with both the watch and the phone to rectify the problem, but it still occurs.

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

Rubiredo ,

Motivation required

Easy to use app. Some yummy recipes in case you’re have a hard time figuring out what to cook. This comes with premium subscription. Logs exercises when I use my iwatch. I think it’s worth the money if you’re serious about changing your eat habits.

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to read that you are satisfied with your Lifesum experience.

Mgxterra ,

2 stars

2 stars simply because the app doesn’t accurately track your walking calories after you run using your Nike app it will track the calories burnt on the Nike app but automatically stop counting the calories you burnt walking and will stop counting the calories you are using while walking

And it needs a better meal management time and it needs to have a better calorie counting in the exercise programs and workouts

Developer Response ,

Hii there, thank you for leaving your feedback! We are sorry to hear that you feel this way. Please either leave your contact details so we can reach out or contact us with details, step description and screenshots directly through https://lifesum.com/deep/settings?page=support - so we can start investigating your issue. Thank you!

janeanneseil ,

too many bugs

I really enjoy the aesthetics of this app and it’s variety of features, but even with a premium subscription, the statistics page is highly inaccurate. My average calorie intakes is off by 1k calories or more (plus, no bar graph is displayed beyond three months) and the calorie intake by category section gives categories that are not even full words. I am struggling to decide if this app is worth the subscription price.

Developer Response ,

Thank you very much for reaching out. Could you please either leave your contact details so we can reach out to you directly or click on this link https://lifesum.com/deep/settings?page=support , then on the contact option and send more details so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

MentalSpade ,

Can we get a database of all the groceries we have in the house??

I love this but think I’d have an easier time if I could scan all the food when I get home from buying them so that they’re already on my phone and ready to be counted

Developer Response ,

Thank you for your feedback!


The verified foods in our database are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany. Should you be missing any specific food items, you can create your own items under Favorites in the app as follows: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-recipes-food-items-meals-exercises-under-favorites---ios&p=all

RebeccaRWA ,

WAY too many bugs, but could be good with fixes.

This app needs a lot of work! It totally limits your ability to use the measurement you need (eg, doesn’t offer cups, tsp, etc for all foods); many of the measurements are crazy incorrect (eg 200 calories for one cup but 5,000 for one TBSP); and it keeps deleting my exercises linked from FitBit. I’ll be returning the Premium subscription I bought.

I do like the notes, tips and meal ratings, so if they can fix all these bugs,I would be willing to try it again.

Developer Response ,

Thank you so much for your feedback, we have sent it through to the team in charge for their knowledge!

Victoria3737 ,

Great app

Love this app. It has been helping me make healthier choices and keep on top of my hydration. The only pitfall is the recipes. I so very much want to try all of the yummy looking recipes, but when I select one, there is no way to actually view the recipe. Just nutrition facts. If I could actually use the recipes provided, this app would be perfect.

Developer Response ,

Hi Victoria, thank you for sharing your feedback and we are happy to hear that you like the app. It sounds like you are looking at a tracked recipe, if you track a recipe and then want to look at it you will see the nutrition facts. The best way to see the whole recipe is to do so while still in the recipe section, before tracking it. If you need further assistance please contact us directly at contact@lifesum.com. Thank you!

mrdial22 ,

New to the app

I suffer from chronic migraines, so that is why I got this app, to help track my eating habits. I wish it would total my carbs and sodium for me. It probably would if I paid for it😒 otherwise easy to use app and my 21 yo son is using it as well to help motivate him as he wants to bulk up and exercise and possibly enlist in the military. He likes the app as well.

Developer Response ,

Thank you very much for your feedback! You find the total carb and sodium /day under Details in your Diary.

hybridfact ,

Looks Nice, but the database...

... is not so good. I search for Mountain Dew and find ~15 entries that are all mislabeled in some way. The top entry has the calories incorrect. This appears to be the case often. Verified items, if there are any, are not clearly labeled. The app looks nice though, which goes a long way for me. I’m not sure if it can overcome the database though.

Developer Response ,

Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

Shelli390 ,

Great App Thus Far

I enjoy the graphics... tight, clean look (easy on the eyes). Little fat green guy that whistles ... and waits for you to input your info.

I have the free version which is good for now, but... I’m also inclined to make upgrades $.

Basic gives me enough info to track successfully.

Developer Response ,

Many thanks for your review and positive feedback! We are very happy to hear that you're satisfied with Lifesum and we wish you luck with reaching your goal! :)

mohomie88 ,

Help.

My keyboard is stuck on the bitmoji keyboard and I’ve closed the app, restarted my phone and removed bitmoji from access and I still can’t type. It’s only on this app that it is stuck. Very frustrated.


Update, it’s fixed. I’ve only had the app for 2 days and despite this frustrating hiccup, I like most of it so far.

Developer Response ,

Thank you very much for you review! We are happy that this could be solved!

star~reviewer ,

Needs Improvement

I use this app from time to time but one of my main pet peeves is how little is available to you without a Premium subscription. Key word - SUBSCRIPTION. I would 500% pay for this app, or pay for a Premium account, but I don’t want to CONTINUE to pay for it every single month I am using it. Please make a one-time purchase option; I’m begging you!!! I would love this.

Developer Response ,

Thank you very much for your feedback! Unfortunately we cannot offer this option at the moment but that does not mean that there isn't a possibility for this in the future.

epic e 593 ,

Fun, simple, and helpful!

I love this app. I’ve been to calorie counter apps, and none of them worked well for me. Then I found life sum, and it changed my life. I felt good and comfortable about tracking and it was just so easy! I’ve lost almost 3 pounds already! I love this app so much! Thank you :)

Developer Response ,

This makes us very happy to hear, thank you so much for your review! We appreciate it and happy to hear you are satisfied!

baketballkid ,

Descent

It’s a really great app. I like how it’s free and it’s fitted to you. My only complaint is that you can’t do a meal plan without getting Lifesum premium. That bothers the heck outta me. That was actually one of the main things I got this app and I can’t do it without having to pay. Like I said that is my only complaint and everything else is great. I would still recommend it to others.

Developer Response ,

Thank you for your feedback! We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 80 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial! :)

Jaxon3697 ,

best nutrition calculator

i payed for the premium version and it works like wonders! usually it’d take me some time to think about before purchasing something in an APP, but if you’re seriously focusing on eating better and calculating what you eat, then this app is for you!



P.S. love the format and animation 👍

Developer Response ,

We are very happy to hear that you're enjoying our app! Thank you for your review and good luck with your goal!

Lyssa93 ,

A Bit Buggy Recently

I love this app, but lately it’s been a bit buggy. The smiley faces keep disappearing. I’ve uninstalled a few times and when I reinstall, they come back only to vanish when I open the app up again. Maybe this version isn’t compatible with the new model iPhones or the software.

Developer Response ,

Thank you for rating us! From now on the ratings (food, meal and day ratings) do not show for any meal plan any longer but for all other plans we are offering. That is intended. This programme is just focusing on basics. The Life Score™ as well as the rating will be visible again as soon as you finish a meal plan and switch to a normal plan without meal plan. All the best with reaching your goal!

skwidney ,

Two EASY updates NEEDED

Number One: I create my own breakfast bars that have 10 ingredients. It would be so much easier for me to create my own breakfast bar item with all of its ingredients I add myself once and save that breakfast bar rather than having to enter each ingredient in daily.



Edit: found out how to do this. It’s in “favorites” and it’s easy to make recurring meals. Like my home made bars.


Number Two: foods should all be grouped into additional insights such as Foods Highest in Calories, Highest in Fat, Carbs, Proteins.


I’ve tried a couple other apps that have these functionalities. But overall I’ve liked this app the most.

Developer Response ,

Many thanks for your feedback! You can save your breakfast bars as a meal/recipe by creating a new item under Me > Favorites. Also, our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!


Thanks for the update and good luck with reaching your goal!

Llamacorn Queen ,

Eh

I have had this app for two weeks now and I really enjoyed it. Well, thats when they had the daily ratings. For some reason that I don’t know the daily ratings are now something you have to buy. I can get everything else that’s free on here on another app too except for the daily ratings and I really liked those. Now it’s just like every other health app.

Developer Response ,

We are very sorry that you feel that way. We are still very dependant on the Premium features in order to cover all our costs. Thank you very much for your understanding!

Abbie_normal^_^ ,

Too Heavy To Sign Up

The interface is beautiful, The ease of use is great. What turned me off was that the max starting weight one could enter was 300lbs. I’m 360lbs, and the app didn’t believe me, it asked if I was sure I put in the right number. Is there a certain algorithm in the app that is unable to compute anything higher? Sorry, maybe I’ll check this app out again when I’m below 300.

Developer Response ,

Thank you very much for your feedback! Could you please contact us with more details about height, gender, age etc at contact@lifesum.com so we get the whole picture? We definitely have to look into this and apologise for any inconvenience.

mmmcnabb ,

Love this app just wish it had more Apple Watch features

This app is awesome for picking a plan that works for me. It is very user-friendly. The only reason I gave it four stars is I would love to be able to record my food intake on my Apple Watch and have it be part of the modular face where I can see my progress at a glance.

Developer Response ,

Thank you very much for your positive review!Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd and we would love to see your feedback there! :)

Gambling is not a game ,

10/10

This app really makes tracking calories/fitness so easy! Never have i ever come across an app that offers SO MUCH FREE stuff!!! I did however subscribe to the premium($3.75 a month) and it’s even better! Try it out for yourself and you’ll see just how great it is!

Developer Response ,

Many thanks for your awesome review and good luck with reaching your goal!

Cdawg18 ,

😤 Bad App...if only it worked with iwatch

DO NOT DOWNLOAD if you want to use with iwatch4. Does not sync with watch. Spent an hour on phone with Apple and confirmed no issues with phone or watch.


I even paid for Premium (oops) and after researching further I learn from their site their Mon - Fri operation is apologizing and making excuses for how complex it is to sync with watch. Maybe this Swedish company should be working 24/7 to fix. How bout informing people before they pay for Premium? Seemed like a good app...but not for watch users. 🙁

Developer Response ,

We are very sorry that you're having this issue with our app and thank you for taking the time to rate our app. We truly apologise for the inconvenience! Please, send us your registered email address or a copy of your transaction receipt through contact@lifesum.com so we can assist you with a refund!

bytapanda ,

Recent Update Bugs ?

Since the recent update, my calories eaten and burned stay at the same number the entire day no matter what I log. I haven’t been able to use for a few days since that started happening.


Please fix, I love the app!

Developer Response ,

We deeply apologise for the issue! The team has already found the reason for the problem and are working on it. A new version with the solution will be published as soon as possible!

beltzeeeee ,

Negative reinforcement

I enjoy the interface for adding food and counting calories. What I don’t enjoy is within my first use of this app I was given three negative judgements: I was told I gained weight, I was overweight, and that olive oil deserves an “ugh” face. Losing weight is fraught with feeling bad. This app needs to adjust its symbolism and approach to the user to lean more towards positivity.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

John Tiburzi ,

Best tracker I’ve used yet

I’ve always struggled with counting calories or macros, but lifesum is the first app I’ve used that made it as easy as possible. My only issue, and it’s small, is that the water intake can’t be customized to the size of your own water bottle. Otherwise it’s a fantastic app and I may get the premium version soon.

Developer Response ,

Thank you very much for your feedback!


Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com/forums/274566-feedback-ideas/suggestions/8792629-should-be-able-to-chose-your-own-amount-on-water

Bumbolina1 ,

Beautiful App. Difficult to log basic food.

I love the look and simplicity of this app... but logging basic foods is more difficult than it needs to be. I’ve used lots of calorie counting apps and this one is especially frustrating for logging the basics, like an egg. It seems to reward eating out — the top items in search results are for restaurants etc. I eat mostly at home and prefer apps that are more geared to that.

Developer Response ,

Thank you for your review and sorry to hear that you find our app hard to use! Please, feel free to send us your questions through contact@lifesum.com for further assistance - thank you in advance!

cbs206 ,

Wasted $45

I got this app because the ad copy was communicating that it had features that I wanted. There’s no free trial and the developer’s FAQ says that I can get a refund from Apple if I request it in 14 days. Turns out that isn’t true. It hasn’t even been 24 hours and I put in a request for a refund to Apple and it was denied because it didn’t “meet their criteria” for a refund. Turns out the truth is all sales are final. I’d avoid this app at all costs unless you’re 100% certain that it’s exactly what you want.

Developer Response ,

Thank you very much for your feedback!


You are eligible for a refund for 14 days after the purchase but only iTunes is able to grant that refund if you purchased Premium there.


Please make sure to not only go to their webpage where they state the information you have received but please get in direct contact with them. If you then still get denied a refund, please contact support at contact@lifesum.com with a copy of your receipt. Thank you!

Derpcatzzz ,

not counting calories right

i recently downloaded this app again because it worked great when i used it last! nothing has changed much, except for the fact that every time i put in food it counts the calories wrong. let's say i had a lunch that totaled up to 300 calories. the counter would say i ate 300 calories but it would also say i was 300 calories under my normal goal. i tried this out again but only put in part of my lunch. the total was 50 calories, but the counter said i was 50 calories under my goal. i don't know if i did something wrong or if my app glitched, i deleted it and downloaded it again but i'm getting the same results :/

Developer Response ,

A fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

Hannah Schiok ,

To make it even better

Along with other reviews, I’d love it if this app would give me suggested meals to get back on track. Other than that, it’s awesome and I’ve lost 5 pounds in the first week, and more leaving as the days pass. Thanks to the team who created this.

Developer Response ,

We are very happy to hear that we partook in your success - well done! :D Have you tried using our Recipe section? You can select tags to find recipes matching your needs - we have loads!

illy_g ,

Great app horrible customer service

I love the app it’s self the only complaint I have is that I’ve been unable to sync my Fitbit to the app. It indicates that it is synced however the information is never accurate. I’ve reached out and have even sent an email to tech support but they never bothered addressing my issue or even responding to my email. Great app but horrible customer service.

Developer Response ,

Thank you very much for your feedback! We are very sorry to hear about your issue!


We answer every email reaching us so please check if the answer maybe has ended up in your spam folder. Otherwise something must be wrong with the system and we immediately need to look into that.


Please contact us again at contact@lifesum.com in case you do not find any response. Thank you!

Ashward23 ,

Don’t purchase

If you want to use the free version. I bought a year subscription and I can’t tell you how many times the app has said I have burned 500 more calories than what my Apple Watch has said (which is where it’s connected at). Not only that there are several calories wrong based off the actual nutritional information off the box itself. I just would not waste my money. Pretty sure that’s exactly what I did too and they won’t give me my money back.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Zoe Rayne ,

No web functionality, even with premium

The website seems to contain more functionality, paywalled behind the Premium plan, but once you pay that, it turns out that there’s nothing additional, and everything has to be done via the app. That’s a dealbreaker for me when it comes to software for diet/nutrition tracking that includes recipes. I want to be able to use both — app for meal entry and quick tracking, and website for meal planning and cooking.

Developer Response ,

The full functionality for statistics, recipes, tracking and creating items/recipes/meals under Favorites now merely exists in the app which can be downloaded on App Store and GooglePlay. The app  includes all functions available and will be continuously developed - meaning that we add more and more useful functions in the future.

Icecream is good for u👌🏻👌🏻 ,

Love this app but needs some improvement

This app is really great and it helps me keep track of my food and calories but I have a suggestion. There are many foods that I eat that I can’t find on the app so it would be really great if there can be a feature where we can create our own recipes.

Developer Response ,

Many thanks for your positive review! It is possible to create custom items under Me > Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

Brostow ,

Easy to Use

Very straightforward and I love the art designs. I just wish we could track micronutrients as well, like vitamins and minerals. I think it’d be really easy to implement since we can scan the barcode for most of the information anyway.

Developer Response ,

Thank you so much for your review, glad you like the app! We are working on developing that area of the app and hoping to be able to provide what you request soon. Thank you!

JeepGrl828 ,

Could be better

The app is atheistically pleasing but the functionality is still not as good as My Fitness Pal. I have had numerous issues with the app not loading, issues with logging foods and then dropping out and creating personalized meals/recipes/foods. Wish I could get my money back as logging food has become increasingly frustrating with this app. Going back to MFP.

Developer Response ,

Hi there, thank you for leaving your feedback. We are very sorry to hear that you are feeling this way. Please feel free to contact us at https://lifesum.com/deep/settings?page=support with more details regarding the issues you are experiencing and we will investigate further! Furthermore, a refund is possible within 14 days of purchase. Contact us through the link above with your receipt and we will assist you further. Thank you!

Holymoly5647 ,

Not working

This app would be great if it functioned as designed. I added breakfast to my food diary and it worked. Now when I select a food item for lunch or dinner and select add, it goes back to the food diary without adding anything. Tried deleting breakfast and adding it back to test it. Nope. Now it won’t save anything to the food diary. Same if I relaunch the app.


I really want to use this app but if it doesn’t work it’s useless. Please fix!!

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

Ugh it's all taken ,

Free app is useless

Free version doesn’t allow for anything other than for you to give them your personal information. Deleted app, tried to delete my account; impossible. There is a link on the webpage to delete but it doesn’t work. Why would I pay for an app when I don’t know if I’ll like it or not? No features work in the free version. No recipes, no food tracking, etc. waste of my time and now they have my personal info and I cannot delete it.

Developer Response ,

We are sorry to hear that and we thank you for your feedback. Please, send us your registered email if you would like a free trial or help with deleting your account from our system.

foshxzzle ,

It’s awesome, and worth the premium buy

It recommends food diet plans for you specifically after taking a personality test. You can log everything you eat and it counts calories. When you enter what exercises you do, it subtracts from the calories you’ve eaten. I love love love it!

Developer Response ,

We love, love, love the positive energy coming through this post, thank you so much! :-D

mikefiyah ,

Add the ability to import meals

My wife and I both use the app. It would save us time if we could export/import meals between our accounts instead of having to enter all meals separately. Sharing meals currently only shows an image but doesn’t allow the user to add that meal. Everything else works great.

Developer Response ,

Thank you very much for your review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement. Good luck with reaching your goal!

DHStone ,

This app is rubbish

Whatever you do, don’t pay for a subscription. You might as well flush your $30 down the toilet. App requires an internet connection, and Lifesum’s servers are frequently down. Also, database of foods is wildly inaccurate, sometimes comically so. You absolutely cannot rely on it for correct calorie or protein counts. Which means you’ll be using Google all the time to look up nutrition information, causing you to ask why you bothered to download this app and subscribe to the service.

Developer Response ,

Thank you very much for your feedback!



We are very sorry that you are feeling that way.


Our servers did not have any downtime recently so it would be very important that you contact support with more details about what you are experiencing in the app. We please need details of what is happening in order to investigate.


It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

CSiegell ,

Devs don’t listen / Fonts & Lettering Too Small

I complained to Lifesum for over a year for making the caloric wheel and word lettering fonts too small on larger size phones. These devs don’t care what looks good, but only for your money. MyPlate app dashboard is easier to quickly read without squinting and is more visually appealing because everything is bigger. Lifesum guys stared out making a quality app and then evolved into not giving a crap only wanting your money. I wouldn’t buy the Lifesum if it was 75% off.

Developer Response ,

Thank you very much for your feedback!


We are very sorry to read this. Unfortunately we have not been able to add any changes concerning font and letter sizing yet. But there is an ongoing discussion so this has definitely not been forgotten or ignored. We are very sorry for the waiting time!

Xxtraa817 ,

Lost all of my data!!!

This program lost all of my data!!! It refused to accept my login although I inputted it correctly. I purchased the premium plan and now cannot access my data!!! I cannot locate how to contact the support team to regain my app data and premium plan. This app was a “5Star” app for me until this horrible glitch!!! I don’t want to have to restart with entering all of my favorites etc plus I ALREADY PAID FOR THE PREMIUM PLAN!!!!! Uggggghhhh!

Developer Response ,

Thank you very much for contacting us!


We are deeply sorry for the issues related to the latest version of the app!


We would kindly ask you to proceed as follows and come back to us in case this is not solving the issue for you:


>>Please log out of the app and in again. <<


This should solve the issue for you as it will trigger the sync of related data leading to the current issue(s) you are experiencing.


If it should NOT solve it OR if the issue should reappear after some time:


Please contact support at contact@lifesum.com and let us know after what time frame and how frequently this happens again.


Your feedback will be crucial for the investigation and solution of this issue.


Thank you very much in advance!


And again - please accept our apologies. We will do our utmost to solve this as soon as possible.

SamTheTechNerd15 ,

VERY Inaccurate

I absolutely love the layout of the app, everything is extremely easy to use! The advertising is, however, quite excessive if you’re not a premium member. The worst part about the app, and the reason I no longer use it, is because the nutrition facts for food items were just HORRIBLY inaccurate! I have yet to find a food item whose nutrition facts in the app match the nutrition facts for the same serving size listed on the bag.

Developer Response ,

Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

Chase_345 ,

Best macro app I have found

All around very good app. At first I was a little disappointed because I was un aware that I could create custom meals and enter custom macros for at home recipes, but a developer informed me of that ability! That, plus the extensive food database makes it easy and fun to count!

Developer Response ,

Thank you very much for your rating! For items that you cannot find in our database, you can create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

Poopugs ,

Great for keto or regular healthy eating

I used this before I started Keto and it helped me manage my healthy eating.


After keto this became my food bible. I slipped into ketosis and manage it so well because of this. Definitely recommend this if you want a convenient way to manage your food intake

Developer Response ,

Hello and thank you for your feedback!

We're very excited that you have had such success while using Lifesum!

3lovenow ,

Making a big difference in my life

Really appreciate this app. At first I was not sure what eating plan to choose. I tried different ones before landing on the Mediterranean diet. By using the app, I have improved my diet, gained awareness of what I am eating, and lost weight. Thank you!

Developer Response ,

Thank yo so much for your positive review, we are so pleased to hear that you enjoy using the app and that we can support you with your health goals!

allgood41987802900 ,

Seeing progress

This is the first app that I use that I’ve had any progress. Also feel very positive about it because the price was good. It offers plans along with grocery list. Therefore price is reasonable. Very happy with this app great design, great attention to detail.

Developer Response ,

Thank you very much for your feedback! We are glad to read that you like our app.

Stephanie Unick ,

Lifesum is Great!

I really enjoy this app. It’s hard to stay motivated in eating healthy all the time. I love the way it shows you how much fat,carbs, and protein you’re eating so you know how much you need to get the right proportions. If you are struggling with the discipline to eat healthy, try this app.

Developer Response ,

We are happy to hear that Lifesum motivates you towards a healthier lifestyle and many thanks for your great review! :-)

SRP2018 ,

Good app- would like one more feature

I’ve been using this app for almost a year now and whenever I am actively tracking it is really helpful. I saw on some old blog posts that you can share your progress/meals with friends but it does not look like an option any more. I would give a 5 star review if this were an active feature.

Developer Response ,

Thank you very much for your feedback! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd :)

ChelseaMederes ,

I need to speak to someone!

The app is great so far and it makes it fun and motivates you more to add the amount of water intake throughout the day.


I purchased the 12 month package and I had a 30% off discount but it didn’t go through so I ended up paying $44. How can I undo this?

Developer Response ,

Thanks for your review! Can you please send your details and issues directly at contact@lifesum.com so our support can help you further? Thanks in advance!

AnnH1977 ,

Most frustrating app

Coming from MFP this app is way less user friendly, has way less items when you search for stuff, just all around painful. The only reason people are even giving any more than one star is because it’s pretty. Such a frustrating app. If you reverse the word you search you get completely different results. Half the times the searches aren’t even in there and you have to manually enter all the info.

Developer Response ,

We deeply apologise for the issue you are experiencing. Please either leave your contact details so we can reach out or contact us with details, step description and screenshots directly through the app under Settings/Support > click on the contact option in one of the FAQ articles - so we can start investigating your issue. Thank you!

GumDrop_Buttons ,

Share meals?

My wife and I have been using this app for a while, finally updated for “premium” and we really enjoy the macros. The recipes aren’t the greatest but the part that we dislike the most is we can’t share our custom recipes so we can stay on track. Maybe something can be added a little down the road like carb managers app..

Developer Response ,

Hi there, thank you for your review and feedback, we much appreciate it! Yes you have the option to share your tracked meals in your diary with other users in the Lifesum app, to also be able to share recipes is something that we are hoping to be able to provide in the future. Please also feel free to leave suggestions for improvement on our uservoice: https://lifesum.uservoice.com.


Thank you!

Prince Flare ,

Good but incomplete

The calorie tracker is amazing for calorie intake. But it falls off for tracking calories burned. The limit on the type of exercises is damaging to the performance of the app. Also, if there was an option to switch from minutes done to reps/sets done, it would increase the accuracy of the workout portion.

ticked off tammy ,

Good... but could be better

I don’t hate this app. It’s a great way to track your meals and water intake, but it’s lacking in some areas. Maybe it’s because I didn’t get a subscription, but almost all of the exercises I do were “unable to be found” when I went to log them. Also, some of the foods I logged were completely different on the labels than in the app, and I did not enjoy the massive discrepancies.

Developer Response ,

Thanks for your review and sorry to hear that you are not satisfied with our app! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items (recipes, meals and exercises as well as food items) under Favorites. Find out more here: http://bit.ly/2CSyBYp.

Brettnee ,

Good App

I like the app because it has most store bought items. I wish it had more meals and way to edit them. I use the paleo diet and I see meals and I would like to add them but state items I excluded so that it gives me a better reading. Just a feature I would appreciate . Including more meals on the paleo food.

Developer Response ,

Thank you very much for leaving your feedback, it is highly appreciated!We will make sure your feedback reaches the responsible teams!

bayescram ,

Some bugs with the Goal setting

I set the goal to lose weight, but it will sometimes change to gain weight automatically for no reason. Also when you switch the goal, it won’t recalculate the calories again, but when you change the weeks needed, it will eventually recalculate the calories.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

kimberlyevet ,

Glitch after new update

Great app for counting macros! Beautifully designed ged and user friendly. However, after new update there is a glitch that won’t show calories burned. It sets to zero for a couple seconds then shows calories burned. Not a big deal but is kind of annoying.

Developer Response ,

Thank you very much for your feedback, this is very appreciated! We will inform responsible team regarding your feedback.

Tskiride ,

Import recipe

I've been enjoying this app the past week, nice user interface, tracks food, water, etc.


The only thing missing is the ability to import recipes or at the very least allow the ability to add more than one ingredient at a time so I could copy and paste from paprika.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Mj09637 ,

Great but wish there was more...

I love how easy this is to use and the info it does have but I do wish it had more info on examples of what is keto friendly and more recipes. I also wish they had a larger exercise library. Small wish list for a great app. The smiley faces that let me know how I’m doing are too cute as well

Developer Response ,

Thank you very much for your feedback! We have recently imported 60 new keto recipes to the app - you find them in the RECIPE section.

Pony0413 ,

Poor performance for a great idea

Calorie count, fat count, protein count, carb count... nearly twice a day I add a food to my diary and the counts are all off. Milk doesn’t have 30 grams of sugar. The conversions are not calculating correctly either. This was such a waste of money and there is no way to get a refund. If the developers spent more time on getting accurate information and less time on looking pretty they would make a real difference, otherwise this is just a sham. Really disappointed.

Developer Response ,

Thanks for rating our app. Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Please, send us your registered email address at contact@lifesum.com so we can assist you with a refund!

LetMeSayThis ,

Honest opinion

I like the layout and ease of adding a goal and foods to my daily log. However, I want to keep track of the total water I drink, not just the suggested goal. I surpass that water goal when I make it the max. I’d like to just keep adding oz by oz to my daily intake.


Thank you,

Developer Response ,

Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd. Thanks for your review and feedback!

Birdboyd ,

Would have been 5 Stars

I love this app. It used to work well with my Apple Watch, but one day it stopped working. I thought it was because I have the free version so I paid to see if that would make it start tracking my calories burned again. And it still doesn’t! I googled it and it seems to be a reoccurring issue with users. Please fix this!!!

Developer Response ,

Thank you for rating our app and our apologies for this problem. Feel free to send us more details at contact@lifesum.com. Thanks in advance!

jen from lv ,

Beautifully Bad...

I wanted to love this App so much bc of its visual appeal- I stop using it a couple months ago and switched to a different app. Today I used this one again with high hopes but the database is still messed up. I scanned some barcodes and wrong nutritional value comes up. Also the measurements are random on different items so I find myself looking thru multiple items to find what works best. Too much of a headache.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

Dre👍🏼 ,

Best app I’ve ever purchased!

I’ve been religiously using this app since November 2018. I started at 312 lbs and I’m currently weighing in at 249. This app takes the guesswork out of trying to figure out what to eat.


100% highly recommend. I recommend it to all my friends that are dieting.

Developer Response ,

Thanks a lot for your rating and feedback!

anon #2501 ,

Wrong information

I wanted to love this up I really did. Second time I’m trying it too!

And it is a good one… but, there are a lot of food items with the wrong nutrition information and it drives me crazy.

You can’t update it either? Even thought there is a button option for it but it just tells you you put the wrong information and doesn’t let you update anything as a result.

Sure you can report the items as having wrong information but I’m yet to see it actually do anything.

Besides that the app is perfect and offers a lot of things with a pleasant interface.

Unfortunately I’m debating if it’s even worth it

Developer Response ,

Thank you very much for rating us. We have forwarded your feedback to the responsible team as we are constantly working on improving our database.

joanie102 ,

Lectin Free Plan Please

I’m new to this app, but have signed up for the premium version. I don’t think I’ll be able to use it very effectively because the food plan I follow is not available. Please offer a Lectin Free option for those of us healing with the Plant Paradox program. I don’t want lectures about how healthier unhealthy it is, it works for me. I will delete the app soon if I cannot use it. Otherwise, I think it’s helpful for a lot of people.

Developer Response ,

Hi there, thank you so much for your feedback!

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

patbar17 ,

Wont let me even sign up for it

I’m 20 years old and 4ft 11 and somehow it wont let me sign up for it. It won’t let me login through Apple ID, email, nor facebook. It keeps telling me that it doesn’t match the client secret. Which makes no sense to me because i have never used this app before so i literally have no idea what any of this means. I tried searching for what it means and I found absolutely nothing. I dont see the point in using this app if I can’t even sign in at all.

Developer Response ,

We deeply apologise for this! Please contact support directly at contact@lifesum.com and they will help you sort this out. Thank you!

Mrsyogi3 ,

No need for premium!

Kind of annoyed that I upgraded to the premium to get the "plans" however they are not plans at all, rather a generic overview of what that type of diet consists of. Why would I pay the subscription when nothing changed! I could have still tracked my food intake without upgrading! Seems just like myfitnesspal. I was hoping for something better with this app and was hoping the plans were actually going to be something you can follow.

Developer Response ,

We are very sorry to read that you feel this way. We will continue developing this part of the app and hopefully meet your needs in the future. Thank you very much for your feedback!

rmaximo23 ,

Okay so far; but UI issues take away from experience

It’s an okay experience so far because of UI issues. Swiping to go back in Settings is broken. If I’m in settings and tap “Personal Details,” for example, and then swipe back, I won’t return to the Settings menu I was in. The app will glitch out and send me back to my “Profile” page. Please fix!

Developer Response ,

Thank you very much fro reporting this! We just tried to reproduce this but can't. Could you please send us more details about your OS installed and you phone model to contact@lifesum.com? Thank you very much!

Shakti Devi ,

Major lack of thorough accuracy

First, there’s no way to connect with a support team or person. I’m not able to deactivate a plan so it’s changing my daily Caloric expectations, which I don’t want. And, I am also trying to change the protein, carbs and fat ratio for the meals that I create, because their system is not calculating anything correctly. There’s no way to change that, so what’s the point? Now I have to go through the inconvenient process of canceling and getting my money back.

Developer Response ,

We are very sorry to hear that you feel that way. Support can be reached wither directly via contact@lifesum.com or by clicking on support in the app. We answer asap between Mon and Fri CET time.


What you describe sounds like the 3 weeks weight loss that has a static calorie goal displayed. You can deactivate it by going to PLANS, clicking on the plan and then on "deactivate". We are sorry if that is not clear enough in the app.

Blur23 ,

An Idea

What if the app on your home screen had the circle actually fill up according to your actual calorie intake. So if I was half way to my calorie count for the circle would be half filled on the front of the app on your home page.

Developer Response ,

Thanks for your review! That is an awesome idea - we will forward your feedback to our designers team. Good luck with your goal!

yazberry.co ,

Really helpful

This really shows me what I am doing wrong in my daily health schedule and sense I am using this app I now know that my “health” schedule wasn’t all that healthy what I’m trying to say is if you haven’t used this if you get it it will be a huge help in a diet

Developer Response ,

Thank you for your review! We are happy to read that you like Lifesum!

32bryant ,

Recommend it

Best free calorie tracking app. Easy to use and you can get the most out of it for free than almost every other app I’ve tried l. If you have and Apple Watch you can also add/ connect your workouts in to subtract your calories. Great app!

ronniebev ,

:)

The design of the app is very user friendly and the overall layout is appealing. My only issue with this app was the use of smiley/frowning faces next to the foods. The whole point of calorie counting is to know the macronutrient breakdown of your food and the appropriate portions. There shouldn’t be an emotional connection to the food itself. There’s no “bad” food, just food that needs to be eaten in moderation. It seems like an eating disorder in the making.

Developer Response ,

Thank you so much for your feedback! We are sorry to hear that you feel that way. Meal ratings, which appear in the Diary view as emojis, exist to provide feedback on how close you are tracking towards your health goals. These ratings are generated by an algorithm that considers a variety of different factors: your health goals, your dietary preferences, your nutrition settings, if you are getting the right proportions of macro and micronutrients, and if you are close to achieving your calorie goal for that specific meal. We have sent you feedback through to the team in charge for their knowledge! Thank you.

Maltese love ,

Wish there was a free trial

I’m already regretting my purchase and wish I

Could get a refund. It looked really interesting until I paid for it. The recipes are not anything I like at all. When I took the quiz it seemed like the app understood how often I eat meats and my likes and dislikes. However, after paying to get premium, a lot of the recipes are fish and I do not eat fish. I guess maybe that’s why they don’t do a free trial, so now I’m out money for recipes I do not find appealing at all.

Developer Response ,

Hi there, thank you for your feedback! We are sorry to hear that you feel this way. As stated in our terms and communicated during the payment process a refund is possible within the first 14 days of purchase. Please feel free to contact us within the time fram and along with your receipt at contact@lifesum.com and our support will assist you. Thank you!

cr1ssie ,

Love the app but..

I have been addicted to using this app for the past couple months since I’ve wanted to track my macros and get a better idea of how I am eating. Love the look and feel of the app and how easy it is to use, but now it’s starting to not load/add my food entries. Please fix because I do love the app.

VeryAnnoyedHuman49 ,

Horrible app, not applicable to most people

This app is the worst. Not only did it not allow for a refund after I decided within 8 minutes that the upgrade was trash, but it also doesn’t take into account different types of diets, allergies, and dislikes. DO NOT BUY THIS APP because it is a scam. I’m so mad I’m out $30 for an upgrade that was the farthest thing from helpful. Give me my money back & make it possible for people with different allergies to succeed with this horrible app.

Developer Response ,

Thank you for your review. We are sorry that you feel negatively after subscribing to our Premium version and we also thank you for your feedback. Please, note that you can set your Food Preferences under your app Settings and also make sure to check out our different diet options in this article https://bit.ly/302FRhk. Don't hesitate to send us any further questions through contact@lifesum.com and we will get back to you a soon as possible.

shellezzy ,

Keto diet

Just started to keep track of everything I eat and this is the easiest and fastest app I’ve ever tried. Would highly

Recommend and they don’t hassle you like other apps and send you a million notifications.

Developer Response ,

Thank you for your kind words and positive feedback, we are pleased to hear that you enjoy using the app!

Vann. U ,

Wish I could edit

If there was an app like this that let me put I’m disabled and can’t do the exercises or amount it wants I’d be happy and it would be the perfect app. I love everything about this one except that it takes points off because my exercise and walking is low.

Developer Response ,

Thank you very much for your review! We will inform the responsible team regarding your feedback!

MigALora ,

Something is wrong

Pretty easy app to use once you get into the rhythm of recording everything. I would suggest perhaps having the ability to separate the different snacks and not just have them altogether.

Developer Response ,

We deeply apologize for the recent issue.


The problem (login impossible) you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution during the night and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

Sammy S 001 ,

Good feature, not so well functioned

The app has good features to track variety of items, but the app doesn’t refresh data well after updating/correcting entries of food, diet plan, etc. You end up being stuck with wrong data and records, which is quite frustrating. For the premium price of $45/yr, I expect better.

Developer Response ,

Thank you for your feedback and sorry to hear about this issue! Can you please send some screenshots showing the problem so we can report this to the team in charge? You can contact us through contact@lifesum.com. Thanks in advance and apologies for the inconvenience!

LeakyLandy ,

A great app with a little dodgy data

I would give this app five stars. But some of the foods in the database are wildly in accurate and could do with more careful curating. However, I realize that that requires human intervention and is costly.



Remember, crowd sourced data is the junkfood of information technology.

Developer Response ,

Thank you very much for your feedback! We will make sure that it reaches the responsible teams.

NicksMacBookAir ,

Super Useless

I’m not sure who they paid (apple) to get featured but this app is essentially useless. Why have recipes but not organize them into meal plans to make things easier on people. The entire purpose of the app is to make eating and living healthy easier but good lord it’s such a terrible UX. The whole favoriting and pulling recipes is terrible.


This is just a glorified calorie counter. If you are looking for something to help organize your weekly meals check out AnyList. Much better and cheaper.

Developer Response ,

We are sorry to hear that you are not satisfied with our app and we thank you for your review. Your feedback has been forwarded to the team.

ThePlum13 ,

Pretty, but inaccurate.

Used LifeSum for a few weeks, and the database is incomplete and inaccurate. Maybe it’s my strict Keto foods, but reviewing my macros in several different apps and LifeSum being the oddball, lead me to start looking harder at the macros of the items input. More often than not, they were wrong.


I had high hopes for this beautiful app, but regret spending the $40 on the premium sub. While beautiful, it’s not as intuitive as other apps.

Developer Response ,

We are very sorry to hear that you found some issues with our app and thanks for the feedback! Please, feel free to send us more details regarding this so we can look into it for you or a copy of your transaction receipt if you wish to be refunded. Thank you and apologies for any inconvenience!

SLC user ,

Funny and motivational, occasionally flaky

For food tracking and helping you focus on the foods you want to eat this app is great. However, the synch between devices can be off and it has the odd moment (all your meal ratings go sad or a day disappears from your weekly chart ). I still recommend though. Hey, I’ve lost 9lb...

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

mark quezada ,

Don’t like the set up

I looked at this app for awhile and planned it for my keto diet, finally signed up for the premium. I keep trying to scan food in or Type it in but it doesn’t know or have the info. Kind of annoying, my fitness pal is way easier to function and has more of a range with the food you tell it. I’m still learning the app but it’s pretty basic when it compares to myfitness pal, I tried it. Mehhh

Developer Response ,

Thank you very much for your feedback!


We are very sorry to read that you are not satisfied


Please be aware that there is an option in teh app to add food you are missing: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-recipes-food-items-meals-exercises-under-favorites---ios&p=all

It's a me pwnz0r ,

Plan system doesnt work for me

Took the test and I said I was vegetarian and needed high protein for muscle growth snd it gave me the food for strength plan. This plan has meat recipes for it though? Why would it even ask if i eat meat or not if its just going to reccomend meat recipes. I thought it would give me recipes and a grocery shop list(definetly should if you pay a subscription) but it just gives me recipes that dont even align with my diet.

Developer Response ,

Thank you for your feedback and apologies for any inconvenience! Can you send us more details through contact@lifesum.com so we can further assist you? Thanks in advance!

macinsloshed ,

I love it. One little annoying thing...

I love this app with just one little thing that annoys me: it doesn’t read Apple health water intake. I use a different app to track water and remind me to drink water. I don’t want to track my water via lifesum. PLEASE fix this. It’s such a small thing but it would make this a 5 Star review.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement here: https://lifesum.uservoice.com

Milly Bos ,

Enjoying so far!

I really like this app visually. And I love the notifications - helps me stay in too if my water intake and eating st the right times.


I do wish there were more features in the free version. I can’t track micronutrients without paying (which I can do for free on MyFitnessPal) That’s really my only complaint!

Developer Response ,

Thank you very much for your feedback! We are charging some of our features in order to cover our running expenses. Our prices are the best we can offer currently but they may change, of course, in the future. Thanks for understanding!

Violasc ,

Mostly Seems like a great app but prices need a little work

Me and my parents were interested in the app but we don’t think that the prices are fair enough. Instead of paying monthly, we can pay a one time fee/price in the apple store. That way we won’t have to spend too much money monthly and save the prices all up to one to pay for!

Developer Response ,

Thank you very much fro your feedback! We have forwarded your point of criticism to the responsible team.

Autumn.jayy138 ,

Not bad, but not the best.

There’s not an option in this app to create custom meals, so when you add up an omelette for example, you have to add it up separately every time.

Also, everything that would be cool about this app is premium, which I understand, you have to make money somewhere, but there’s also a lot of free calorie counters like my plate, which has more options for free.

I just honestly would not recommend this app.

Developer Response ,

You have to option to create own meals under FAVORITES in the app.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.

Melissa DeOlmos ,

Diet Plans the best!

I’ve tried several apps for weight loss and this one by far is the best for me. It challenges me to eat better and that’s better than just the capabilities to count calories. The several diet plans are also a huge plus. Love this app!

Developer Response ,

Thanks a lot for your rating and feedback!

summerflorence ,

Keto amazement!

So I decided to go all in. And this app is such a tremendous help! It keeps me on track, let’s me know when I’m not, and gives me smiley or frown faces to let me know if I’m doing what I’m supposed to. Thank you to the creators and designers of the app. You are helping to change a life!!

Developer Response ,

Thank you for your awesome review - we are extremely happy to know that our app has contributed in your healthier lifestyle because this is exactly what we aim to do! Good luck with reaching your goal!

Nicechield ,

Love but could need some work

I love this app it has helped me lose a good amount of weight. However, when I went to connect my step counter with the app it will record the steps one day and then not record the next.

Developer Response ,

We are truly sorry for any problems you are having with the app in connection with Health.


The team is working hard on identifying the problem and will do its best to provide a solution as soon as possible.


We sincerely apologize for this inconvenience and appreciate your patience while we get this sorted out.

calvin2345 ,

Better for someone who knows keto well

I thought the recipes were delicious! BUT when I purchased the plan, I thought it would give me a concise plan that counted all the macros for me.

I found that it was always off, either the the fat content was too high or the carbs were off.

This is better for someone who knows macros well. Definitely not for a beginner.

Developer Response ,

We are sorry to hear that! Can you please send us more details at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!

Lizey08 ,

Love it...when it works

I love this app but once I upgraded to premium it doesn’t seem to work as efficiently. My calorie intake and exercise calories are consistently mixed up and every few days I have go into the settings to manually turn on the exercise tracking again. It has the potential to be a great app but honestly it’s a little frustrating to use daily. Bugs need to get fixed - especially if people are expected to upgrade to premium.

Developer Response ,

We deeply apologise for this! Please contact support directly at contact@lifesum.com and they will help you sort this out quickly. Thank you!

THE SCHYLER SISSSTERS ,

Almost perfect

So I was looking at the food and recipes and stuff like that. I scrolled down to look at the nutrition facts but I couldn’t look at them because it was covered by an add for the subscription. I would like to know the nutrition facts of the food I am wanting to make without having to buy the subscription.

Developer Response ,

Thank you for your review! This is a Premium feature. Feel free to send us your registered email address through contact@lifesum.com for a free Premium trial! :)

Kspatula ,

Beautifully designed and easy to use!

I've been using this app for about a month now and I love it! It's beautifully designed and easy to use. Somtimes the loading can take a little while, but they’ve fixed the bigger loading issues with this new release.

Developer Response ,

Thank you very much for your feedback! We are happy to read that the issue is solved for you.

Tessabrooke17 ,

Great except...

I love everything about this app except that it won’t stay synced with my Apple Watch so I have to reconnect it at least once a day to get accurate calories burned. Other than that annoying tidbit, I like how it’s focused on overall health and not just weight loss. The little icons are a cute touch.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Youngon ,

Update weight

I had to reset all of my progress to fix the update weight setting. I kept getting a message that read “Are you sure this is the right number?” And it wouldn't let me update my weight. Other than having to do that this app is fantastic.

Developer Response ,

Thank you for your review! Could you please either leave your contact details so we can reach out or send more details directly to contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

baceoghevwn ,

Wrong nutritional value

I would’ve given it one more star but whenever I use the barcode to scan my food in, the nutritional values related to 90% of what I’ve scanned so far is WRONG and I’m CONSTANTLY having to change it and reregister the barcode, it’s extremely annoying. Literally 90% of the time I’ve had to do this over the last week.

Developer Response ,

Thank you for your feedback. It is indeed a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database.


Unfortunately, these contributions can have errors, as you discovered.


We are constantly working to fix these errors, but always recommend tracking foods that are marked with the Verified by Lifesum tick. Please also feel free to report the errors you encounter in the app. Thank you!

QDiabetic ,

Problem with Lifesum app

App can be very helpful with tracking what you eat throughout the day but a lot of their info on calories is incorrect and sometimes you can’t find info on certain foods. App also does not take into account people with certain dietary concerns. I have type 2 diabetes and the app often tells me I’m not eating enough carbs

Developer Response ,

Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors. We are constantly working to fix these errors but recommend tracking foods marked with Verified by Lifesum.


Lifesum has been designed to help our users eat better and healthier. If a user has any medical conditions, we urge them to consult a medical professional about using the product.

Jon Landa ,

Misleading subscriptions

I was interested in exploring this app as it seemed useful but the subscriptions advertised made it seem like it is a monthly subscription. That is not the case until after your initial payment of the full year...I don’t appreciate being misled into purchasing a full year upfront when I really only wanted to pay monthly. Now I basically have to ask for permission to get my money back from apple...who knows how long that’ll take...

Developer Response ,

Thank you for rating us. The reason we show the monthly cost is for our users to see the difference in price from subscribing yearly and monthly. A monthly subscription is also available. The total price is shown to you before you pay. We are sorry if this wasn't clear enough. We appreciate your feedback and it has been forwarded to the responsible team.

giginotmimi ,

Would like the ability to edit or delete my own recipes

I would like the ability to edit and delete my own recipes.


I would like to see more uniform/consistent measurement options -grams are more precise. For example The app shows things like 1/2 cup and 2.5 ounces. I was taught 1/2 cup was 4 ounces.


I update my weight daily and the graph goes back to my beginning weight the next day-very frustrating.

Developer Response ,

Thank you for your feedback! In order to edit or delete an item you have created, go to Me and then Favorites, select the item and then tap on Edit. In the edit page you can either make changes to the item or delete it by clicking on the trash can icon on the top right corner of your screen. Once you have finished editing, you can track the correct version in your Diary. Note that it is not possible to edit an item when selecting it from your Diary.

Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement! The weight related issue has been solved and will be fixed with our new version release. Thank you for your patience and all the best with reaching your goal!

alit516 ,

Worst waste of time

Worst app ever, it took 4 tries to make an account, kept saying my email was invalid which is isn’t, then kept offering me different subscriptions, which I didn’t want to commit to without trying out the app first. However, could not upload a single thing without the ad popping up, every time I would click the camera button it would show me all the subscriptions then close out the app completely. Waste. Of. Time.

Developer Response ,

We are sorry to hear that you've had a bad experience with our app and thank you for sharing your feedback! Please, make sure to reach out to us through contact@lifesum.com and we will get back to as soon as possible and assist you with these issues.

Lubimangie ,

Meh....

Used it for a week or so ... I would suggest them instead of having this long list of useless diet ( Scandinavian , 6:1 are you serious ?! Nobody need those) they could add diabetes control diet, high cholesterol control diet , PCOS compliance diet . I mean something that can be really helpful and actually change people’s life!

P.S. I found all those in Fooducate app, trying it out now , so far so good.

Developer Response ,

Thank you very much for your feedback! 5:2 and 6:1 are quite popular actually, as are other fasting diets :) Lifesum is not designed to support any medical conditions and we also recommend that you seek your doctor's advice before using any calorie counting app. Also, our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

rocco&lilly ,

Still new to app

So far I’m still learning app, but I’m having difficulty finding a simple way to input food into the daily diary if I use a recipe from another source (ie..Pinterest) I have to type in each ingredient. Would be great if there was an import option for recipes. There very well may be, but Day 5 & haven’t found it so I’m getting lax on doing the diary😳

Developer Response ,

Thank you for your feedback! There is currently no import/export feature for recipes in our app. Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd :)

ChrisH3748462848910 ,

Verified info is wrong and won't let you change it

I want to add the item correctly, but it says the barcode already exists and won't let me. It asks me to view the item and when I do the item is the wrong item. I want to be able to attach the barcode to the correct item I added.


For example:

Lindt Lindor Citrus White Chocolate Truffles

Also, serving sizes are often wrong like all of these mention one ball is ~230 calories instead of three balls being 230 calories as is on the label.

If something shows as 100 calories for 60 grams but it's actual 30 grams and I change it

to 30 it'll cut the calories and all other nutritional information in half so I would have to ENTER IT ALL OVER AGAIN!

Simple solution: MAKE A LOCK BUTTON so when I change the grams it stays LOCKED.

Developer Response ,

Please follow these instructions: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?l=en&s=other&f=scanned-barcode-is-connected-to-the-wrong-product-information-what-can-i-do&p=all

victoria_lynne85 ,

Not What I Expected

The program is pretty but when looking at the Keto diet plan it shows recipes what are not actually keto friendly. I don’t want to eat 25g of carbs in one sitting. It also pushes fruit consumption. Anyone who has researched Keto knows fruit isn’t something you should be eating. Sadly you have to pay the premium subscription before you can test the app. Now I’m out $50 on an app I will never use. Should have a free trial! Has so much potential, just not there yet. I’d love a refund!

Developer Response ,

We are sorry to hear that you are not satisfied with our app and many thanks for your feedback! We offer a 2 week Premium trial upon request. You can send us your registered email address at contact@lifesum.com for a full refund.

Amaut ,

GREAT but...

Best calorie tracking app I’ve used. I honestly LOVE it but a huge downside is the auto tracker (for my Apple watch) turns off every couple days and you have to delete the app and reinstall for it to work again. Extremely frustrating, but only downside of an awesome easy to use application.

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience! Big thanks for the positive feedback!

Taco with goku ,

Great app

Was really under weight and was constantly worried on how I looked (15 year old boy) After getting this app it Helped me stick to my goal went from 75 pounds to 125 in a little over a year great app helped me bunch would highly recommend it

Developer Response ,

That is awesome, nice work! We are super happy to hear that our app has contributed to your healthier lifestyle and we thank you very much for your review! :-)

User123484727 ,

Decent. Just not for me

I like simple. There's SOO much going on in this app that it makes it unintuitive. Also, I had chicken breast and scrambled eggs for breakfast, how is it that there's like 3 options for scrambled eggs? 1.8oz, 1.9oz, etc. Then you have to make sure you add the right one the next morning or it'll throw off the consistency of tracking calories/what you eat anyway. Like I said, it's pretty, just not what I was looking for. So 2 stars for pretty.

Developer Response ,

Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

Jskdgcqaiyefbvfeeibvfruivu ,

Didn’t even start

I used to use this app a while ago and just recently re-downloaded it after I put in my email to make a new account and put done it shows me that it’s loading but never does. I tried deleting the app and re-downloading it I’ve tried changes WiFi setting, going to a different location to see if it loads and it won’t load. Everything else on my phone is running just fine so it has to be the app.

Developer Response ,

We are sorry to hear this! Can you please send us more details at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!

Shelbydevil0 ,

Wish I could get my money back

Entering in food is not as easy or accurate as MyFitnessPal. They do not have a big enough database. I do like that I can scan items but I wish I could create my own meals and save them.

The suggestions are good and some of the features are nice, but without putting in meals the app is pointless. Therefore, I give them less stars because I’m not even using the app anymore.

Developer Response ,

Thanks for your review. Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. We hope to see you again in the future!

Classy ginger ,

Just started using this app

First let me say it is a gorgeous layout and very visually appealing. For me, it makes me WANT to log my food and normally I get bored with journal entries. I did sign up for the premium but the price was fair. I’m looking forward to using this. Nice job to the developers!

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

Unkwn 2327 ,

Fix the bugs!

It was working just fine but it started to change my settings on its own! I selected that I want to lose weight and it continues to change to gain weight. If this bug is not fixed I would like my money back. I paid for the full year so at least refund me the other 11 months worth cause it’s pointless for me to have paid for an app that is not doing its job.

Developer Response ,

Thank you for contacting us! We deeply apologise for the long response time at the moment.


Please proceed as follows because then you will contact us directly through the app and we will see what account you are currently logged into and have more details we can use for a more detailed search for your (Premium) account.


If you do not have any account at the moment, please create a new one and then follow these steps:


1. Go to Settings in the app

2. Click on Support

3. Click on an article of the FAQ there

4. Click on Contact us

5. Write a short message describing your issue and enclose a copy of your receipt

6. Send it


As soon as we will receive the message we will process a detailed search with the data we will then have at our hands.


Thank you very much in advance!

real mom life ,

Post partum

This is so helpful when I was postpartum for eating more healthy meals. But what I really loved is as a busy mom I forget to eat and this would remind me now I just need to have the practice of food prepping it all before the week starts! 🥰thank you so much!

kaydeedid850 ,

Good content at upgrade levels.

Seems like a great app. Have to pay for the most useful content. Free version doesn’t provide much support. A great added feature is the ability to choose a status specific for nursing mothers as they burn and should consume added calories.

Developer Response ,

Many thanks for rating Lifesum! Our free version provides all necessary tools for basic tracking. Also, please check this article https://bit.ly/2GdEUrQ regarding your request!

dandilionflowers ,

Love love love it

I’ve never wanted to pay for an app before but I am def upgrading for this one! Easy to use. Gives me tips, sync with my watch and tracks my exercise. Totally recommend to anyone wanting to track calories, carbs, fat. Helps tailor a diet plan for me! Love it

Developer Response ,

Thank you very much for your positive feedback and 5 star rating!

dorothy1229 ,

Calorie intake

I just got the app and I am struggling as to why my calorie intake changes daily. I am starting around 1600 because I am cutting and then after lunch today I check my nutrition and I am suppose to eat over 2k.


I also thought the app would tell you if you need more of something. I am guessing on the ozs and I don’t know how much I am suppose to have.

Developer Response ,

Thank you for your review! Could you please either leave your contact details so we can reach out or send more details directly to contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

jaclynherbert ,

Took away all features.

I have been using this app for 2 years now, and I log in to track for the day and not I have to pay a subscription for the features I’ve been using for 2 years already! Kind of annoying that I need to find a new app now. Great app I loved using it, not worth paying monthly for it though.

Developer Response ,

Thank you very much for your feedback!


We haven't changed any features from free to Premium during the past few months. Could you please be so kind and contact us with more details at https://lifesum.com/deep/settings?page=support so we can look into this and make sure that nothing has been locked by accident? Thank you!

Lillywastaken ,

Amazing but....

I love Lifesum! I found it from Chloe Ting! It tracks my calorie intake and tells me what I should be eating! I also love how it gives a reaction to the meal you eat. But... I don’t like how you have to pay to eat access to the meals. I do understand they need to make money! Over all I recommend even if u don’t get premium!

Developer Response ,

Thank you so much for your feedback, we are glad to hear that you like the app! And as you say, we are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 95 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

ToriAnne1214 ,

Beautiful and Buggy

The app is beautiful and well designed but the performance is subpar. I often have problems adding food to meals, there’s no easy way to just input macros from a recipe you make outside the app and when I do try to create a recipe on the app, it will crash or cancel making me have to redo all my work. Getting frustrated and only staying to use because I already payed for a subscription.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Tinnie117 ,

Visually appealing but lots of bugs

This app is great for tracking macros and food intake and has a lot of healthy recipes as well as plans to help kick start your health journey. However, there are a few bugs that don’t make it a perfect 5 star:


1. When you add recipes to your shopping list, and then go to view your shopping list, there is no way to get out of that without getting out of the app altogether.


2. If you log in a meal, there’s no way to edit it.


3. Doesn’t connect to other smart watch devices. It’s be great if it connected to others besides the Apple Watch.


If these things improved, it’s be the best tracker out there.

Developer Response ,

Hi, thank you for rating our app and sorry to hear about these issues! Please, make sure to send us some screenshots through contact@lifesum.com so we can look into them and further assist you. Thank you in advance and apologies for the inconvenience!

ciaramont ,

Awesome but could use some work!

The App is really great to keep track of everything which is supper nice! However, when it comes to the food and meal plans it would be nice to be able to add food allergies, or add a list for good substitutes for certain foods because I am not able to eat certain ingredients that I’m supposed to be eating in the meal plans!

Developer Response ,

Many thanks for your positive review and for your feedback! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

jaimelees ,

Great app

I have been using this app for about a year and a half. Easiest app I have found for tracking macros, especially Keto macros. Well worth the premium. I just recently switched to an iPhone and I love it even more. I recommend it to everyone!

Developer Response ,

We are very happy to hear that you're enjoying our app! Many thanks for your review and good luck with your goal!

I once was Fat ,

Average tracker

The app is an average tracker. Has plenty of food options to choose from, has good reminders etc. For what you pay the only way this app will spring into a superior tracker that is above the rest it will need to have a way to add personal recipes and nutrients, without that it’s a guessing game with what you choose and if your macros etc are correct.

Developer Response ,

Thank you rating us! We have forwarded your feedback to the responsible team.

Beachiigirll ,

Love

I love the app over all, it's user friendly and I love the smiley faces to tell me how I am doing. However, I HATE that it doesn't count net carbs especially because that is so important for a keto diet, since this app has the setting for a keto diet I would think it should be able


To count net carbs! Please

Please please update this feature!

Developer Response ,

Thank you very much for your review and feedback! We understand that this request is now very popular amongst our users and I recommend that you visit our Uservoice page and up-vote this suggestion http://bit.ly/2wa6u4u. Thanks in advance!

Arabellaaaa ,

Crashes a lot

I like how nice the design is, very easy on the eyes. However it is not very intuitive to use and a little clunky to delete food after you’ve input it but decided to eat something else. It also crashes all the time, even though I keep it updated. It closes randomly all the time and one time made my phone shut off because it crashed so hard.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

tevelyn ,

New Feature Idea

Great app! helps me to be aware of what i’m putting in my body and to drink more water!! i have a suggestion for a new feature: a reminder to take any pills you need. for example a little button like the water that you press when you take your pills to help remind you!!

Developer Response ,

Thank you very much for your great review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement - thanks in advance and good luck with your goal! :)

jenny.k.macleod ,

Beautiful app, but please add customization for the number of meals!

Love this interactive, beautiful app. I do wish I could customize the number of meals I eat per day. There is only the option of breakfast, lunch, dinner and snack, but I eat 5-6 small meals per day. And when I add my 4th meal into snack I get a sad face for going over my calorie target... :(

Developer Response ,

Thanks for your review! Please, make sure to submit your suggestion in our Uservoice https://bit.ly/2gB0KKd where our developers collect all user feedback!

Vivian7T ,

Helpful Tool

I wanted a visual representation of my weight loss journey and Lifesum works very well for this job. I’m able to achieve my goals with this handy app. Very simple to use and customize. I would recommend this to others who want a food/habit tracker.

Developer Response ,

Many thanks for your great review! :)

Jarom Allen ,

So much wasted potential

This app is pretty good, but could be so much better. Logging meals is inferior to MyFitnessPal by a wide margin, and it’s one redeeming quality is syncing other fitness apps to track calorie burn and update daily calorie goals automatically. However, this feature is extremely inconsistent and unreliable. If it became stable it would get five stars from me.

Developer Response ,

Thank you very much for your feedback! We will make sure it reaches the responsible team.

Spvkurup ,

Lifesum is my health consultant

I strongly recommend everyone to upgrade to premium who are currently using this app as you will unlock a world realization and awareness. Those who are not using this app, you are really missing something. Kudos to Lifesum for coming up with such a great app.

Developer Response ,

Many thanks for this awesome feedback and good luck with reaching your goal!

kaykeez ,

Nutrition info is off on a lot of items

I love this app but I really want the options to have reliable nutrition info. Maybe it would help to add an option to punch in your own nutrition info if you are looking at a box or your out to eat where the nutrition info is displayed? I was going to pay for premium but then I noticed how off the numbers are.

Developer Response ,

Thanks for your review! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

Taco club ,

Just a little suggestion

The app is great but the only thing I found slightly difficult was the water tracking, I wish they could add an option to where you can adjust the oz to your desired amount rather than the one they set for you

Developer Response ,

Thank you very much for your feedback! We will inform the responsible team regarding your feedback.

Hvance1990 ,

Needs the ability to make your own recipes

The apps is simple and clean. I like the better than MyFitnessPal which has gotten way to expensive. But what I do miss and was hoping this app would have is the ability to create your own recipes. It would make it more flexible for diets the app doesn’t necessary seem to include.

Developer Response ,

Thank you very much for reaching out.


You have the option to create own food items, recipes, meals and exercises as follows:

https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-edit-or-remove-items-under-favorites-recipes-food-items-meals-exercises---ios&p=all

melodias 2.0 is coming ,

Lifesum

It is a wonderful app that lets you get heathy in the pace that you want and it tells you how much fat and protein it has and it has help me and other people it is the best diet plan app that you will find. if your looking for a diet plan app all ways use Lifesum.

jreyno40 ,

There are some bugs

One particularly annoying bug: the weight on my goal will revert to the starting weight every few days and lose the weight that I had input the day previously. I then have to go into “Me”->”track measurements” and then update it manually.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Suggestion Man. ,

Great app

I would like to say i love this app but i also have a few suggestions. I would like to see a more in depth custom meal option. And also an intermediate fasting plan involving 16 hours of fasting and 10 hours eating window please and thank you

Developer Response ,

Thank you very much for your valuable feedback! We will inform the responsible team regarding your feedback. Thank you

kelsemarie ,

Love this app

I love the life sum app because it gives you a grade on what you eat and helps to better pick quality calories. The only thing it’s missing is it doesn’t have an option to add if your pregnant or breastfeeding. I wish it would help to add in those breastfeeding calories.

The Creative Curtis ,

Hasn’t improved much

I got this app a year ago. The food database is awesome, but they haven’t given any love to the workout section. Also, I don’t see a way to group items into a favorite meal. For example, I may have a protein shake with many different ingredients like oats, fruit and veggies. Doesn’t seem to let me group them together and give the group a name.

Developer Response ,

Thank you very much for reaching out!


You find the option to create own food items, meals and recipes as well as exercises as follows:


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-recipes-food-items-meals-exercises-under-favorites---ios&p=all

LadyDhestroyer ,

Great App Needs a Few Tweaks

This app is great but the ability to make edits that show up immediately would be helpful. Also the ability to make meals and foods right from the diary/food entry screen would make it pretty close to perfect. All in all I love the dark color scheme and the information the app gives in one place. Keep up the good work.

Developer Response ,

Thank you so much for your feedback, we highly appreciate it! We will make sure it reaches the responsible teams!Thank you!

Supercomicgirl ,

Can’t edit nutrition

This app seems like it could be great except when you add a new food there doesn’t seem to be a way to add in any nutritional information except calories. I was wondering if this a premium feature except looking online it seems this has been a issue for years. I may go premium any ways to test the meal plans but as is I’m probably going to delete it soon

Developer Response ,

Thank you for your review and for your question. When you are using our basic version, you have the possibility to create 2 items in Favorites (which include all nutritional information) while in Premium you have endless possibilities. Please, find out more here https://bit.ly/3aAVYrh and in regards to Premium vs basic: https://lifesum.com/premium/. You can let us know through contact@lifesum.com if you are interested in a 2 week Premium trial!

Breezy4240 ,

Love this app! So motivating!

This app gives real time feedback with everything you eat. It’s motivating me to improve my diet with slight adjustments that I hope will make a real lasting impact on my weight loss journey. I would highly recommend trying this app!

Developer Response ,

Thank you so very much for your positive feedback! We are very happy to read that you are satisfied!

MJD Crappy App ,

Don't buy this

Most ridiculous non-intuitive app ever. Needlessly complicated, inconsistent, lack of any help or useful instructions to help you get started. Good luck trying to create s shopping list. I finally managed to sort of figure it but when I went the grocery store the next day and tried to open it, it did I had no list. Waste of money. I regret buying a subscription because I've struggled enough and am tired of the constant frustration. I'm trashing it.

Developer Response ,

We are very sorry to hear that you found things unclear in our app and we thank you for your feedback. Please, feel free to contact us directly through contact@lifesum.com if you would like to have further guidance or help with a refund - thanks!

BrookeAnn2292 ,

Love this app... need a pregnancy option

I love to use it to track the amount of carbs and protein and fat I’m getting. Wish there was an option to put that you’re pregnant so it can adjust accordingly. Otherwise, this app is great for people who aren’t pregnant and looking to be/stay healthy or lose weight.

Developer Response ,

Thank you very much for your positive review and high rating! Please, check out this article https://bit.ly/2KTTpom for information regarding Lifesum and pregnancy/breastfeeding. Good luck with reaching your goal!

thewangone ,

Okay but can’t edit or add food

Overall, I like that I can set the app to my goals. However, a lot of foods on it are incredibly wrong. Comparing a label to what the app says shows a huge indiscretion, so I doubt a lot of the numbers I get. I also can’t seem to find a way to edit or add new foods. It’s a bit unfortunate since this is one of the few apps focused on the Keto diet.

Developer Response ,

Thank you for your review and feedback. Because our food database is partly user-created, some of the nutritional values may be incorrect and therefore we recommend that you select items verified by Lifesum. The following FAQ article http://bit.ly/2iST4ok will help you understand more about creating your own items in Favorites but, if it doesn't cover your question, please contact us at contact@lifesum.com for further assistance.

Cinnamon Mamma ,

Love it

I just bought this app and am on day 2 of using it.


Easiest tracker that I’ve found as of yet.


I’m on “Strict Keto” and wish the app knew how to subtract the fiber from my total carbs for a final “net carb” count, key for this particular diet.

Then I wouldn’t have to do the math - and I could get that rewarding smiley face on my report for that category.😃👍🏻


It’s easy enough to do the math quickly in my head, of course. But that feature would complete my satisfaction with Lifesum Gold.


I also agree with the other comments here - that more measurements in cups, tablespoons, teaspoons, etc would be EXTREMELY appreciated.

Developer Response ,

You are now able to choose between carbs and net carbs in the keto diets available in the app:


- Ketogenic Strict

- Ketogenic Medium

- Ketogenic Easy


In order to choose net carbs, please go to your Settings and then to the Nutrition Settings.


There you can choose between the two options and activate the requested one by ticking in the field. You will save your choice by leaving the page clicking on the arrow on top of the page.

Bystech77 ,

It’s okay!

I like almost everything about this app but there is one thing you can improve on. It won’t allow me to add my foods from Pinterest with all their nutritional values. I can add calories or take a picture, but nothing else. I can’t get an accurate reading because of it.

Developer Response ,

Many tahnks for your positive review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement.

Good luck with your goal!

hihealthy ,

Ok but not super user friendly

App is ok but not super user friendly. It doesn’t seem to create a base of items entered in the past unless you mark as favorites. Additionally I paid for the premium subscription because of the meal plans but there is no plan except for weight loss. Not all of us need to lose weight! The opposite is also not that easy.

Developer Response ,

Thank you for your feedback!


You can choose from three different goals during the onboarding: lose weight, gain weight and live healthy.


Currently you find the meal plan only in the 3 weeks weight loss plan, for all other plans you have the option to choose from our recipes.

AdventureGirl 68 ,

So helpful!

I love this App!!! It has so many diet options, it’s perfect for anyone. Very intuitive and easy to use. I’ve even used it to scan foods in the grocery store...I get immediate feedback on whether it’s a good choice for the diet I’m following (with a happy or sad face).

Developer Response ,

Thank you very much for your positive review! We are very happy to hear that you are enjoying our app and we wish you the best of luck with reaching your goal!

SolinTheSecond ,

Fix the sync with Health

The app with randomly not add the steps tracked by Health into the exercise tab for the day. This is annoying. I thought it had been fixed with the last update because it hadn’t happened for a while but nope.

Developer Response ,

We are truly sorry for any problems you are having with the app in connection with Health.


The team is working hard on identifying the problem and will do its best to provide a solution as soon as possible.


We sincerely apologize for this inconvenience and appreciate your patience while we get this sorted out.

Darcy-Loves-Karla ,

Awesome

Was really iffy for this app but i actual was able to keep track of everything and inclusively you get so many great tips to reach whatever goal you’re out to look for, well done thank you developers 🙌🏻

Developer Response ,

Thank you very much for your feedback! We are glad to hear that you like our app.

Halfbuc ,

Some needed Improvements

I love this app and the layout but there are some features I wish they would implement. Some little features like when

-scanning barcodes in lowlight the flash to automatically go on.

-most eaten foods be at the top of your recent foods list.

-when searching for food have foods that you have logged previously come up first rather then have a random assortment or foods.

-get more accurate food descriptions and a bigger catalogue of the foods in your database.

Please these few things would make the app so much easier to use and more reliable.

Developer Response ,

Thank you very much for rating us and for sharing your thoughts on our app! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

PissedJB ,

TRASH TRASH TRASH !!!

I’ve been using this app for two years now. They started charging you for most of the features. However, I still use it as a free user. This whole weekend the app has been acting up. Not logging food items in correctly and then switching the servings on its own. I tried reaching out to the developer haven’t received any response. Get it together developer 👏🏼👏🏼👏🏼


Welp 😐😐😐 back to myfitnesspal I go ✌🏽

Developer Response ,

We are truly sorry to hear that you've been experiencing these issues and please, note that we respond to all emails that we receive. Can you please make sure that you're sending your message through contact@lifesum.com?

Gledism ,

???

It doesn’t even let me write my own weight the right way. Im from Europe so we use kg not lbs.

When it asks for my weight it won’t let me put a (XX)two digit number. If i write only ‘X’ it saves it. When it asks for my goal weight AGAIN it doesn’t let me put a two digit number because it says that it has to be lower than the weight i have right now. I put a smaller number than my weight and THEN it says it can’t be that low. What the hell am i supposed to do with this tf???

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

#1 harrypoterfan ,

love this app!

Really easy too add food and workouts. I’ve tried other apps and really didn’t like them, but this one has me hooked. The only thing I don’t like is when trying to access the recipes it wants me to get a membership. No, Honey no, I ain’t paying. Overall I really like the app.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Dee-princess ,

Just wow

Sometimes it’s really hard for me to be encouraged to be healthy and to exercise. But this app has really made it easier for me to loose weight. My family suffers from obesity and now I feel like my best self. Thank you so much for this app.

Developer Response ,

Thank you so much for sharing your feedback! We are so pleased to hear that you like the app and very happy that we can support you with your goals!

Ginniekins ,

Why I’m not happy with your program

I’m choosing to count my calories.

I live in the country & home cook all meals. The calorie counter that you provide is mostly instant & prepared bought foods, which is fine if you live in a City (or surrounding area) or don’t know how to cook.

It takes me far to long to find out calories because you list is so meagre in basic foods. I feel I’m doing all the work here!!!!

Also all your helpful diagrams & questions really aren’t helpful at all, because it makes it so complicated & all i need is basic,simple & quick.

Personally I think I have wasted my money on your program.

You should take a look at ‘my fitness pal ‘


Maybe my comments might help you to ‘slim down’ your program & make it more friendly.

Developer Response ,

Thank you very much for your feedback! We will forward it to the responsible team for their knowledge.

Kingtravis309 ,

It won’t let me edit my numbers

I am 6’3 and it was saying I was 6’0 I tried to fix this and everytime i move it im told “Are you sure that’s what you meant? Please try a different number. It’s the same with the weight it asks me to adjust it but I can’t because it gives me that same message like I’m supposed to weight .01 lbs or something.

Developer Response ,

We apologise for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Jasminefenneradz ,

Tracking is key

or whatever dj khalid said lol

i’m jk but honestly caloric tracking is what you need to keep track of your weightloss. Another tip don’t measure weight use an actual measuring tape! it’ll really make you feel good for tracking you calories

Big bad bear13 ,

Update your app!

Lifesum doesn’t do nearly enough bug fixes and updates to their app. I am enjoying the free version for the most part but the most annoying problem is when I spend 15 long minutes logging a meal from yesterday, it glitches and moves the entire meal to today. So then I have to add it all back in for yesterday with fingers crossed that it doesn’t repeat the same glitch. This happens every day so fix the app please!

Developer Response ,

We apologise for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Cecila Dee Bean ,

Junk

At first I liked the app, but on the 6th day I tried to update my weight and suddenly all of my entries for the last three days were gone (weight, good, water intake). I tried to update at least my weight for the previous days for the sake of tracking and it simple would not save my progress for previous days. I’ve spent ten minutes trying to do something that simple and the app won’t let me. Also, no place for notes.

Developer Response ,

Hi there, thank you for your review! Please feel free and contact us with more details at contact@lifesum.com so we can take a closer look at this. Regarding the notes features, please go to the Diary-tab then click on the arrow under the life circle and you will find the notepad symbol in the top left corner. Thank you!

Ahgddfcfuhdt ,

Change the Weight Settings

I am trying to lose weight but the app does not allow me to set my target weight because it is too low of a BMI value. Please change this because the weight I am trying to get to is still considered healthy to me and my doctor and using BMI as an indicator of what weight is healthy/unhealthy is outdated and misleading.

Developer Response ,

We deeply apologize for the issue you are experiencing. Please contact us with details, step description and screenshots directly through the app under Settings/Support > click on the contact option in one of the FAQ articles - so we can start investigating your issue. Thank you!

Jerrycherry27 ,

It’s ok

Since it’s a paid app I figured they would have more options. I don’t see many recipes options for paleo style I wish they had video tutorials on how to make some of these meals. They have wayyyyy to more fish and shrimp options and for a person like me allergic to fish and shrimp I’m left with very little choices but even with the shrimp and fish they still don’t have that many varieties of food recipes

Developer Response ,

Thank you for your review and sorry to hear that Lifesum didn't reach your expectations! We have forwarded your feedback to the responsible team and also, please reach out to us freely through contact@lifesum.com if you have any questions - thank you!

hskskendd ,

NEEDS A MONTHLY PAYMENT OPTION

This app is extremely appealing to me because of the sleek design and the simplicity of the app that also provides a lot of information but I was hoping that there would be a monthly payment option in which I would then purchase premium, but for the time being I will not use this app much.

Developer Response ,

Thank you for reviewing our app! We have monthly, 3 month, 6 month and 12 month subscription options. Please, visit www.lifesum.com/premium and sign into your account to see our available offers. Good luck with your goal!

vie.pac ,

Pretty but not practical

I originally downloaded this app because I like the graphics and organization of it all. I understand why the menus and plans are only available with upgrade to premium, but there is no reason why adjusting your macros or caloric intake on the classic plan should be a premium setting. I refuse to pay for something I can find for free on the internet. Switching back to lose it.

Developer Response ,

Thank you very much for your feedback!



We are continually developing the app and have released a new update that will include two new Premium features that have been requested by many users:


1) we have introduced net carbs for the keto diets

2) editing macros will now be possible on all available diets in the app, not just Standard and 5:2


At the same time due to several reasons we had to disable the macro editing in the free version of the app. But the app will still automatically calculate the calorie goal /macros that match your goal based on your personal details. and follow the recommendations with regards to healthily reaching your goal .


You are very welcome to test the Premium version for a week in order to test the new functionality and see if Premium would be an option for you. Just let us know if you are interested and we will be happy to upgrade your account with a free week of Premium.

rexerr ,

Great but bugs and not regional to US

I love the app for its design and UX but some things are hurting it. First it does not match my local time. As a diabetic this is not great as it ruins my data I use to track my blood sugar. Second, being in America the recipe are difficult because they are not converted to our standard measurements, making them not very useful. If these things could be addressed I would be really happy with it!

Developer Response ,

Thank you for rating us and for your feedback. We are sorry to hear that Lifesum hasn't met your expectations! Our product team is collecting all user suggestions for improvement directly here: https://bit.ly/2gB0KKd

Jsm1198 ,

Great interface, terrible food library

I really like the app interface and the feedback it provides based on food entries. But the food library is terribly inaccurate. Even when scanning barcodes, most entries do not match nutritional information on the food labels. Yes, users can update library entries, but who has time to do that with every entry???? Not me. Fix the library and I’ll give it another try.

Developer Response ,

We are very sorry to hear that you feel that way! We will make sure your feedback reaches the responsible teams.

Native Code ,

Privacy policy makes me sick

You charge people to use your service, and then use their data for marketing? What a joke. There is no reason to have to “opt out” if it’s a paid service. What’s more if you valued your customers you would have a straight forward bullet point statement of what you collect, what you do with it, and how you protect the customer. Having to waste 10-15 minutes reading what you “are not obligated to obtain consent” about is soulless corporate crap.

Developer Response ,

Thank you for your feedback!


Lifesum doesn’t share your data with any third parties, we only use your data to provide you with an excellent product that helps you be healthier. To build this product, we do use many companies and services, but we ensure they are all GDPR (or Privacy Shield) compliant, meaning that they take your privacy as seriously as we do.


This means that any marketing emails you have received because of your account with us will have been sent directly from Lifesum. You will not receive any marketing material from other companies.

Kabdbtioakjnebb ,

Love the app

Helps me lose weight by keeping track of my calories and giving me helpful hints along the way. Try it for a month and see how well you can do. It’s not easy, but you’ll be proud of yourself for doing it.

Developer Response ,

We are happy to hear that Lifesum motivates you towards a healthier lifestyle and many thanks for your great review! :-)

Little boo boo 👍🏻 ,

Plans won’t open- app quits

I just added the Premium option for the Keto plan. When I hit plans, it goes to my home screen/app quits. Tried multiple trouble shooting steps- nothing. This is the whole purpose of paying for premium. Disappointed. The rest of the app is user friendly and well done. 3 stars and I’ll keep using it.

Developer Response ,

We are very sorry about this issue! We have resolved the problem and a fix will be available with our next release. Thank you for your patience!

race car 1234 ,

This is the BEST!!!

I was always resistant to tracking my daily calorie intake. I absolutely love this food tracker! I find it really easy and user friendly. I’m hoping to keep it up until my lifestyle change is permanent. I highly recommend!!

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

Kfn1810 ,

Doesn’t work anymore

I really liked this app and I even bought the premium version before 1 week. But since a few days I have problems with the app. At first I couldn’t log in and they said that my account doesn’t exist. I created a new account and now I can’t use the premium version anymore. When I want to buy it they say that I already have the premium for one year but then I still just have the basic account.

Developer Response ,

We apologise for this inconvenience! Please contact support at contact@lifesum.com and they will help you find the Premium account. A fix for the logging out is already on the way and will soon be published in the App Store.


Again: we are very sorry for this inconvenience!

lilcrunk ,

Limited on Apple Watch

Biggest problem I have with this app is that they made it too fancy with breakfast lunch dinner and snack stuff, which it makes tracking more complicated. If they can tracking meals according to the time then life is much easier, for example if we eating from 5am- 11am that’s breakfast, after 12:00-4:00 that’s lunch. And after 5:00, is dinner.

Developer Response ,

Many thanks for your review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

Thayris ,

Try, try again

I used this app a few years ago and ended up getting annoyed because the food info (even the ones that were “verified by Lifesum” weren’t accurate. Since some time had passed I thought I’d give it another try. Nope. This could be an amazing app, but the inaccuracy in the food database is inexcusable. I spend more time trying to fix the data than I do adding data.

Developer Response ,

Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

lworthen123 ,

Wish it had more features

If a food isn’t in the diary you should be able to manually enter your nutrition facts. This only allows you to enter calories but if you are on Keto that doesn’t do you much good. This app also doesn’t have the feature to “build a meal” that would be great for items you repeat weekly.

Developer Response ,

You find that option under FAVORITES in the app: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-under-favorites---ios&p=all

carolinegwall ,

not worth the money

I would say there was about a 5% increase of “good” stuff on the app once you paid the $50 dollars to get premium. one reason i wanted to update because the way it was worded i thought i could pick a diet that was also vegetarian. instead, all the diets that were picked for me encouraged me to eat meat (low calorie high fat). theres not even a way to modify the plans with diet preferences or allergies so whats the point?! i cant even use it. such a waste of money.

Developer Response ,

We are very sorry that you feel that way! Please contact us at contact@lifesum.com and we will assist you getting a refund if desired.

danicurli ,

Total game changer!!

I love this app! My husband I obsessively use the bar scanner. It us the best app we have ever used! An all in one app to track macros, food, exercise and keep you on track for your specific needs. We are on the keto strict and loving it! The premium is WORTH IT!

Developer Response ,

Wow, what an awesome review! We are super happy to hear that you are satisfied and we wish you the best of luck with reaching your goal! :-D

jdhfuridjdhxhd ,

Good but limited.

I love how easy all the features are to use and the notifications are very helpful, but if you want to choose a diet plan aside from the traditional one you will have to pay and upgrade to premium.

Developer Response ,

Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

tubatwanger ,

App Malfunction

Hi! I love this app and everything about it so far. I have noticed one issue in the “food ratings” section where some parts of the descriptions are cut off. Not a huge deal but definitely something somebody looked over!

Cad.princess84 ,

Great tracking app

I am really liking this app. I love how it remembers what you are previously instead of having to change the amount each day. One thing I would love to see in the app though would also be the net weight feature that MyPlate has.

pruittbl ,

Bizarre User Experience Decisions

Possibly one of the least user-friendly apps I have ever used in my life, and in this case, an example of the flaws of prioritizing style over substance.


Too many steps to find/edit created recipes in the app (you should be able to edit a recipe whenever you see it, but you are forced to go to the profile page and then to favorites, which is a convoluted process).


You cannot “nest” recipes, and use one within another.


Do not ever swipe down while entering text in a new recipe, because the entire recipe will be completely erased, which is incredibly frustrating if you have many ingredients.


I regret pre-purchasing a year’s subscription for this app, due to the many small inconveniences that add up.

Developer Response ,

We are sorry to hear that you feel this way, but appreciate the feedback. Our product team is also collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app. Thank you!

moma of two ,

Breastfeeding

This is an awesome app but I would love if it could be modified to include pregnancy and breastfeeding somehow. On average that burns around 200 calories per day and requires extra hydration also. Currently I just have to remember to add 200 calories to my daily allowance, which then shows me as over on calories for the day.

Developer Response ,

Thank you very much for your feedback! We will forward it to the responsible team for their knowledge.

@shl31gh ,

Can’t add food that isn’t on it

There’s some food that’s from local businesses that I eat and when I saw it wasn’t on the app I was like oh I’ll add it like on MyPlate but I couldn’t find anything that did that so as nice as this app is since I can’t add foods I won’t be using it and I only started using it today.😕

Developer Response ,

Hi there, thank you for sharing . your feedback! Please contact us at contact@lifesum.com and we will assist you further.

kithaque ,

Something is wrong

I used this app over a year ago and it worked perfectly. I saw that there were new updates and went back to using the app.


I can’t add a single food. Every time I try to use the app’s search engine it never populates. The only thing that works is the barcode scanner. Except...I cook almost everything, and very few things that I buy actually come in a package.


I’ve gone back and forth with the app for a month, trying to determine if it’s user error, but it’s not. I’ve done all the updates for both the app and my phone, but nothing is remedying it. It’s a shame because I really loved this app, especially since the user interface is very well crafted. I just can’t use it.


-Disheartened former user

Developer Response ,

Hi there,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version.

Thank you!

Marinaoo7 ,

Very friendly app

I love this app, absolutely user friendly! Downloads my workouts very easily, never had a problem unlike with other apps. Easy to find foods to track and delicious recipes. Strongly suggest, worth the price!

Developer Response ,

Thanks a lot for your feedback! We are very glad to hear that you like our app!

Logan B Wood ,

I lost 15 lbs in two months!

With this app, I've been able to lose weight and fight cravings. With the large barcode database, I get instant feedback on the food I'm eating (or thinking about eating)! All the heavy lifting in terms of rating my diet are done in-app.

Developer Response ,

Thanks a lot for your rating and feedback!

magpie93 ,

Could use a couple things

I LOVE this app. Makes it really easy to meal prep.


It would be super cool if there was a way to track if you took your medication/vitamins etc. AND would be awesome if there were more single-serving recipes for all us one-person households. Would give 5 stars for that!

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

ArsenicInCoffee ,

Minor suggestion!

I love this app, and I’m using it to get healthier, but since it only listed limited allergies in the test, and you cannot put in things you are allergic to (for example, I’m allergic to strawberries) I get recipes for things I cannot eat.

Developer Response ,

Thank you very much for your feedback!


Until we have a solution for that you can solve it by just exchanging strawberries to any other berry you can eat. That will not have any negative influence on your diet.

Luckymuppet ,

Pretty app but horrible functionality.

I upgraded to premium and it was a huge waste of money if you are an American user. The search function brings up obscure results, the measurements and calorie counts are never for average servings and I have to triple check every time I enter a food, very few recipes in the library, I’m so disappointed in this purchase. I tried to get my money back and Apple said my purchase did not qualify for a refund. DON’T WASTE YOUR MONEY it’s a ripoff.

Developer Response ,

Thank you very much for your feedback - we are very sorry to read that you are not satisfied.


For a refund, please follow these instructions - the process depends on where you have purchased the subscription (iTunes, Google, www.lifesum.com):


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-receive-a-refund&p=all

gucci1208 ,

A little disappointed

I loved the app until I wasn’t able to input my own recipes and nutritional facts. I’m not going to eat strictly from the designed plans every time at every meal so there needs to be a way to substitute options when needed and I couldn’t figure out how to make the app do that so that was very disappointing.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

LisaNOLA ,

When you get tired of other apps…

I used My Fitness Pal on and off for years. I eat better when I log food. There’s something different about Lifesum. I’m enjoying it and losing weight in the process.

Developer Response ,

Thank you for your positive feedback, happy to hear that you are enjoying your Lifesum experience!

Joe D - NJ ,

WLS Patients

I think it would be super if you’d add a diet plan for weight loss surgery patients. I had the sleeve done 4 years ago. I’ve gained a small amount of weight back but I can’t find any app that has diet plans with the type of portions we need.

Developer Response ,

Thanks a lot for your rating and feedback!

LilBit.84 ,

Missing 1 thing for me

I find this app to be attractive, fairly detailed, but does not include a gluten free diet plan...or label markers for that matter. If they had this one thing they’d get nothing less than 5 stars from me. Maybe in time they will provide this. If not, I don’t know if I’ll stay premium.

Developer Response ,

Thank you very much for reaching out! We will definitely work on more plans and are aware that the waiting time is not appreciated. We apologise for this and hope that we will soon be able to offer additional Meal Plans.

J.ennina ,

Units of Measurement

I love almost everything about this app. My only issue is that although it lets you record your weight/height in whichever unit you prefer, it only displays weight in kg. I am used to lbs and it can be a bit confusing. It would be nice to be able to personalize that.

Developer Response ,

Thank you very much for your feedback!



We will make sure to forward it to the responsible team.


Happy Xmas!

Bruknikol ,

Misleading

I purchased the premium because it showed the personalized meal plans. However, the meal plans only change how your input is tracked. I thought it would actually give me a meal plan and what to eat and recipes for how to make it. If I wanted to simply track my food I would have stuck with MyFitnessPal since it’s been around forever and many foods are already logged in there.

Developer Response ,

Currently you find meal plans in the 3 weeks weight loss plan in the app.


In all other plans you have the recipe section where you can filter and search for recipes matching the plan chosen.

L22princ ,

Good app, one issue

For me, I’m trying to gain weight for football. As you know, this means I have to eat a certain caloric surplus each day. I am trying to eat around 300 to 500 calories more than I burn each day, but this function is hard to track with this app. It should include a feature allowing you to see your caloric surplus.

Developer Response ,

Thanks you for your review! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd - thanks in advance and good luck with reaching your goal!

Doli97 ,

Love the tracking, hate the glitches

Love the app and its tracking function. I purchased the plan and once I started using it every time I try to go in the plan itself the app closes and I can not use the feature. Very frustrating as it was not cheap.

Developer Response ,

Thanks for your review and our sincere apologies for this issue! Can you please send us some more details at contact@ifesum.com so we can further investigate? Thanks in advance!

Fix the app PLEASE!!!!!! ,

Great app

Great app for beginners. Helps to keep on track and stay motivated for first time keto dieters. Diet guidelines are very effective. I started Keto Burn last Tuesday and am I week I’ve already lost 7 lbs without exercising. This has been the most successful diet I’ve ever used and I’m never hungry.

Developer Response ,

We are very happy to hear that you're enjoying our app! Thank you for your review and good luck with your goal!

notyoMommasNickname ,

Good app

This app is very easy to use. I just wish i could add the macronutrient breakdown to foods that I add to my Diary rather than just the calories. I also wish there was an option to adjust my calories and macronutrient goals for times that I want to carb cycle. That would make this app perfect.

TnHiker ,

Keto Diet? Don’t Be Fooled: $48/year

Unless you opt for an added cost subscription, i.e. $48/year, this diet app is nothing much more than a simple calorie counter. Sure there are links to recipes but there are no “plans” or meal suggestions available in the “free” app. Also, no way to plug-in your own food recipes for simple entry/selection for subsequent meals. A much better choice for a truly free diet monitor/calorie counter would be MyFitnessPal.

Developer Response ,

Thank you for your feedback. We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

Bakers Life ,

Keto

I’ve tried three apps so far for tracking my keto lifestyle and I definitely enjoy using this one the most very simple to use and has more features than the other ones I have tried

Developer Response ,

We are very happy to hear that you're enjoying our app! Thank you for your review and good luck with your goal!

Krystal264 ,

Nice app but missing some essentials

I bought this app with the intention of connecting my Fitbit to it. Fitbit is listed as one of the health tracking apps that it can be synced to, but when I try to connect it I get an error message that says that Lifesum is not compatible with Fitbit. I’m not sure why Lifesum falsely advertised but it’s a shame because the app was very nice otherwise.

Developer Response ,

We are sorry to hear that you are having this issue with Fitbit! Can you please send us more details and a screenshot showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!


Girl1572 ,

Question

Hi! The app looks great! I’ve used it for one day, but I’ve changed my mind. I would like a refund, but I attempted that through Apple(?) and they denied it. Thought I would try here. I’d be willing to pay a month, seeing I used it for a day. No other way to get a hold of anyone but to write a review. Thanks!

Developer Response ,

You have to cancel a subscription purchased via iTunes, through your iTunes account (you can reach your account via computer or your iOS phone). Apple does unfortunately not give us access to their users’ iTunes accounts so we do not have any technical way to cancel the subscription ourselves. But we are enclosing all the information you need in order to be able to process the cancellation yourself.


Please follow the steps in this guide: http://support.apple.com/kb/ht4098 and let us know if it does not work.


If you don’t get the option to cancel in iTunes, that can either mean that the subscription has already been cancelled or that you are logged in with the wrong Apple ID. To be 100% sure about your subscription status, please contact Apple directly. We unfortunately do not have access to the status info of your subscription either.

PhoenixFish ,

Not great

It has an excellent database for foods and nicely organized with a pleasant interface. My biggest gripe is it doesn’t sync well with Fitbit and kept deleting my workouts so when I would go in to log my food, I had no calories left to eat because it kept deleting my exercise. I realized this after starving myself all day afyer having had two workouts. Do it yourself sensibly.

SRMccar12329 ,

Good app not as good

Looking up foods is harder in this app than other apps because the lists are not as extensively designed as other diet tracker apps. And the options for portion size are limited. I often use my fitness pal to really look up a food and the portion I need and then manually put it in this app. May stop using because of this.

Developer Response ,

We are sorry to hear that Lifesum hasn't fully met your expectations and we appreciate your feedback! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd - thanks in advance!

SassaSue ,

Not easy to figure out!

After tracking a few meals, I realized that my previous app “ Lose It” was far superior in terms of ease of use. I emailed Lifesum asking for a cancellation of my premium plan and a refund and never heard back from them!

This plan has measurements that you cannot tailor to your use ( “ servings instead of teaspoons or cups” ) and is totally unresponsive to users’ questions.

I’m stuck in it , having paid for the premium and not being able to get out.

Don’t sign up for the premium until you try it out for free and see if it works for you.

It does give info about different kinds of plans and the pros and cons of each. That’s about it.

I’m sorry I ever heard about them.

A disappointed and frustrated user.

Developer Response ,

We are very sorry to hear that you are not satisfied!


We are answering all incoming emails so please check if our answer maybe has ended up in your spam folder. If not, please contact us once more at contact@lifesum.com in order to make sure that your email reaches us.


In case you have chosen to pay for Premium via iTunes, please contact iTunes directly as only Apple is able to grant a refund as only they can access your actual payment data.

Mel_S1 ,

Great Alternative to MyFitnessPal

I had to give up on MFP when I kept having a glitch in the app. Frustrated, I downloaded Lifesum and was immediately glad to find no glitches and ease of use. My one big issue with this app is you can’t manually add macros for foods not in the database.....so any recipe I make I am out of luck. Super frustrating but overall a good app.

Developer Response ,

Thank you for your feedback!


In order to create your own food items, meals or recipes, please follow these steps: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-under-favorites---ios&p=all

Melemel711 ,

Like the app except for 1 thing

I like that the app offers different meal plans and a variety of food. The only thing that I’m not crazy about is the units of measurement. For example I wish it had the capability to covert to ounces instead of grams. Maybe there is a way, but I can’t find it.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

Jimmydillahunt ,

Month by Month Subscription

I love the app so far, it’s a pretty good way to manage my weight and keep track of my calories. It’s a five star for me but I was wondering if there was a way to add a month by month subscription?

Mike3292 ,

Great design, needs work on iPhone Pro Max

Some screens on this device have buttons placed in nearly untappable locations as they’re partially off the edge of the screen. Sometimes they’re not tappable at all so you just have to exit the app to reset to the app’s main screen.

Developer Response ,

Hi there, thank you very much for your valuable feedback! We have sent it. to the team in charge for their knowledge!

cusickmelanie ,

Syncing issues after ios14 update

Ever since I updated my phone, I’ve had issues with Lifesum not syncing to my Apple Watch data, like my exercise data. If I restart my phone it’ll sync for a short time but my calories burned keeps going back to 0. Otherwise the app is visually appealing and relatively easy to use

Developer Response ,

We deeply apologize for the issue you are experiencing. Please contact us with details, step description and screenshots directly through the app under Settings/Support > click on the contact option in one of the FAQ articles - so we can start investigating your issue. Thank you!

aortiz6 ,

Needs a social feature !

I love this app. I think the yearly price is great for what you get. - meal plans. Diet plans, tons of recipes, a lot are easy too.

I love the interface and especially the water tracker.


The only thing that would make this a five, to me is if it had a social feature. My boyfriend and I use the app to track together and we are always sending screen shots... if there was even a basic way to see our friends progress or profile or timeline of it, that would be amazing, and more motivating.


Highly recommend this app!

Developer Response ,

Thank you so much for your feedback, we are delighted to hear you like our app! We will inform the responsible team regarding your feedback. Thank you :)

ketouser091 ,

Errors in barcode scanning feature

Disappointed that there are so many errors when using the barcode scan feature. You have to check each time to make sure the information is correct. One scanned item said 18 g of carbs when there was actually 0 carbs.

Developer Response ,

We are sorry to hear that! Can you reach out to contact@lifesum.com with more details and some screenshots showing the problem so we can further assist you? Thanks in advance and apologies for the inconvenience!

basslin.es ,

Broken HealthKit integration

Yet another shiny health app with nonfunctional Apple Health integration.



For me specifically, Dietary Energy in Health was never updated correctly by Lifesum. Their forums are filled with literally hundreds of users who have a simple complaint, and not a single developer response.


Water tracking is also severely limited, and has similarly been lamented by a huge number of users, with no response either.

Developer Response ,

Hi, thank you for your review. We are sorry to hear that your connection with your Health app is not working and please make sure to send us more details so we can further assist you! You can send us an email through contact@lifesum.com. Thanks in advance and apologies for the inconvenience!

Casivegas:-) ,

Great app

I have been using this app for months now and has really helped with my food intake, I have found it very helpful. Figuring out what type of foods I should be eating to be healthier! Since I had no clue what I was doing! I'm thankful I found this app!!!!

Developer Response ,

Thanks a lot for your rating and feedback!

anie490 ,

Not vegan friendly

This app is aesthetically pleasing and user friendly, but it’s not vegan friendly at all. When I log in a healthy food that just happens to be non-dairy and meatless it gives me a sad face! Even though that vegan item has plenty of nutritional value! Then the app displays a message that I should eat dairy! This app should be open to different diets.

Developer Response ,

Thank you very much for your feedback! We are aware that the reminders and the feedback still has to be more suitable as soon as a user activates an allergy or a food preference. We will forward your point to the responsible department.

Naynee2 ,

Camera no longer available for free app

I wish I had not downloaded the upgrade. I really enjoyed the camera feature, now you have buy the premium version to use i.

Developer Response ,

Thank you for your review! Yes, camera recognition was intended to be a Premium feature only. We appreciate your feedback!

Ashtovley ,

Not all that glitters is gold

Looks great... that’s it! After using my fitness pal on keto for 4 months, I thought I’d try Lifesum because of the specific diet plans. After just a few days of upgrading to the premium plan where these diet guides are available I regret the purchase very much. The serving sizes tracking your daily intake is horrible, the exercise options to track is minimal. I wish I would’ve just stuck with my free version of my Fitness pal.

Developer Response ,

Thank you very much for your feedback! We are very sorry to hear that you are not satisfied!


Please contact us directly in case you prefer a refund.

arianaa._a ,

Best app!

I’ve downloaded about 10 different apps and this is the best! You can easily enter your food and you can easily see your progress! If it wasn’t free I would not think twice in buying it 11/10

Developer Response ,

Many thanks for your 5 star review and awesome feedback! :)

Changester ,

So far so good & then some!

I usually hate food tracking. Too too much rigmarole. Lifesum is not only easy but it’s very encouraging as I move through my day. I just drank a glass of water! I am even discovering how to report meals that are a melange of ingredients.

NessaBeHood ,

Great app but Glitches

Great app so far! However in the last couple of days the app will close out on its own, sometimes in the middle of when I am entering my meals. Is this a glitch that you are aware of? How can I prevent this from happening? I just upgraded it to have a subscription so this is very inconvenient and a huge bummer.

Developer Response ,

Thank you so much for your feedback! We are so sorry for the inconvenience. We are aware that some users are having issues since the new iOS and we are currently investigating the matter. Once again, apologies for the inconvenience and thank you so much for your patience whilst we wort this out. Thank you!

Kristinaworthy ,

Will not let me update weight

Good for keeping track of calories, but I’m not able to update my weight. It won’t sync weight from phone settings either. I googled it and many other users are finding this same problem. You would think that a weight loss app would have this sort of thing nailed down. Please fix this bug.

Developer Response ,

We deeply apologise for the issue you are experiencing. Please either leave your contact details so we can reach out or contact us with details, step description and screenshots directly through https://lifesum.com/deep/settings?page=support - so we can take a closer look at the matter. Thank you!


Terrible Maps ,

Very Hard to Add Custom Items

This app has many great features, but it is very hard to customize particularly when adding new foods. The option to add items is buried in Favorites, and the add wizard is limiting. Additionally the UI/UX is really wonky in places on an iPhone X. The barcode reader works about 50% of the time. Would definitely benefit from some UX and QA expertise.

Developer Response ,

Thank you very much for your feedback! We will forward it to the responsible team for their knowledge.

ispy1337 ,

It’s... okay I guess?

It doesn’t do much besides track macros.


Dear Lifesum: Please add the ability to plan meals ahead and export a shopping list.


So far I am pretty unhappy with my purchase because I can’t use this to meal plan at all and that’s such basic functionality. I would rather have that than some quinoa salad recipe in a heartbeat. Fire the chef and hire more developers.


The app also frequently bugs out and fails to accept when I update a food quantity. It also frequently fails to load the activity data and the numbers will fluctuate by midday enough that I’ll think I’m on track when I’m actually behind 4-600cal. Frankly that’s not acceptable for the price they charge.

Developer Response ,

Hi there, we are sorry to hear you do not like the app but thank you for your feedback. We will forward your feedback to the responsible team. Please also feel free to leave suggestions on improvement on our UserVoice: https://lifesum.uservoice.com. Thank you!

catgar1111 ,

I don’t know what to do

Last night I purchased the yearly plan not aware that I would be paying the amount in full but it wasn’t until this morning when I checked and saw that my money was missing. I thought it would instead be taking out monthly payments or something of that sort. I don’t know what to do. Is there any possible way to get a refund?

Developer Response ,

The reason we show the monthly cost, is for our users to see the difference in price from subscribing yearly and monthly. A monthly subscription is also available. We show you the total price before you pay. We are sorry if this wasn't clear enough. Please, send us a copy of your transaction receipt through contact@lifesum.com so we can assist you with getting a refund - thank you!

Tedfo ,

Lifesum review

I really like this new app (Lifesum), but the first thing I’m finding out is my scale reads different depending on where I put it.

I have made big changes at the store, drinking more water and eating or fruits.


I feel better already! Thanks!!!!!

nunezmc ,

Two things...

This app has been great for me so far. Two suggestions: the weight tracker repeatedly jumps back to my starting weight, which also logs it incorrectly in Apple Health. Second, the ability to track water via Apple Watch would be huge.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can assist you. Please also include phone model, OS and Lifesum version. Thank you!

christinepenchuk ,

Horrible— they’ll continue to charge your credit card for no reason

I’ve had a terrible experience with this app. Had it for less than 12 months and was charged multiple times without my permission. The app itself works fine but do not download unless you want to pay $150+ on random occasions for their premium version. Just wrote to customer service— hopefully they’ll give me a refund.

Developer Response ,

We are very sorry to hear about this incident and we will of course address this and resolve it for you as soon as possible! Please, send us copies of your transaction receipts and your registered email address through contact@lifesum.com and we will get back to you. Again, we apologise for the bad experience you had with our app and thank you for your patience!

windwanker ,

Please fix bug :(

This app is fantastic and I love using it, but everytime I update my weight from the + tab instead of the me page it resets my weight back to my starting weight. It's really annoying because I can't undo it and it messes up my graph which I enjoy looking at. Please fix, this app is five stars otherwise.

Developer Response ,

We are very sorry about this issue! We have resolved the problem and a fix will be out with our next version release. Thank you for your patience!

No Dairy Keto ,

Diet restriction and allergies

I love the meal plan and recipe’s, but there’s no way to filter out an allergy. For me I cannot eat any dairy because I’m allergic to it... and trying to be on keto and use the dairy-heavy recipes makes things difficult to an already difficult process.



Other than that... it works fine

Developer Response ,

Thank you very much for your feedback! We will make sure that it reaches the responsible teams.

Swenz5 ,

Needs more recipes

Love this app, I just wish there were a few more recipes. I wish there was a build your own recipe option. For example there’s this honey chicken recipe I love but to log all the calories I have to log each individual item every time.

Developer Response ,

Thank you very much for your feedback.


You have the option to create own food items, meals, recipes and exercise as follows:


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-recipes-food-items-meals-exercises-under-favorites---ios&p=all

Thythyp75 ,

Lost premium status. Never got a response from their customer service.

I have decided to purchase premium subscription after reading positive reviews. I linked the account to my facebook account and after half a day, i lost the premium status.

I have tried multiple times to log in again using my facebook account and using the apple account that i used to purchase the subscription but still unable to get my premium status back.


Contacted the developer at the e-mail provided but never got a response from them. It’s been a week. I’m trying to be patient but there’s no other way to reach them and i’m very frustrated.


If you reach out to me and fix the problem, i will edit the review.

Developer Response ,

Thank you for reaching out and sorry to hear about this! Can you please make sure you are sending your details through contact@lifesum.com? We will get back to you as soon as possible. Thank you for your patience!

idavidram95 ,

Best looking app for tracking nutrients but...

1. Apple Watch app is useless. Can’t look up and quick add foods from it.

2. Can’t search a restaurant and see all the foods in the menu, which is really useful for when you eat out and order more than one thing.

Developer Response ,

Thank you for your repeated review! We truly appreciate your valuable feedback and we will make sure that it reaches the team.

Olymoongirl ,

Beautiful - but you get very little

This app has much less available in the free version than Myfitnesspal. I'm going back to them even though the UI is more beautiful with Lifesum. Almost everything I try to do blocks me, and the monthly subscription fee is too much to be worth it. I'd recommend making it a paid app at this point, it will save folks time and energy.

Developer Response ,

We are sorry to hear that you are not satisfied with our app and thank you for rating us!

Harlelylova ,

Maybe a new feature?

I love the way this app helps me track my food intake. It has helped immensely keeping me on the keto diet. However it would be amazing if there ways a way to type nutritional information in for recipes that I find through other venues.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

daha2019 ,

keeps crashing

So far, i’m really loving the app. It’s a great way to count my calories and make sure i’m eating right. However, i’ve only had it a couple days. and this evening, it started crashing randomly. i want to add my dinner to the tracker, but it keeps crashing before i can do so. if fixed, you’ll get five stars from me!

Developer Response ,

We apologise for the issue you are experiencing.


Please contact us at contact@lifesum.com as soon as possible with details so we can investigate. Especially interesting is:


- phone model

- OS installed

- Lifesum version installed

- when exactly is the app crashing? Could you please give us the exact steps?


Thank you!

Luvlostnfound ,

Great app but...

I’ve been using this app for almost a week now and I like it. With that being said I really wish it gave you suggestions of things to eat that would help get your rating to perfect. Also I can see my friends meals but they are not able to see mine. There is no explanation as to how this works.

Developer Response ,

Please contact us concerning the issue with the posts' visibility so we can investigate. Thank you very much!

Colombiansoul324 ,

Deleted

Deleted because I can’t set my own calorie goals and I don’t want premium and it doesn’t even say if premium will allow you to do that. Even the free version of my fitness pal will allow you to set at least your own calorie goal and they give recipes for free. I don’t care about the recipes but I would like the basics of setting your on goals for calories, fat, protein, and carbs.

Developer Response ,

Thank you very much for your feedback! The free app is automatically calculating the healthiest way to reach your goal based on your personal settings.


The goal can be manually set in the Classical Diet under Settings/Personal Details / Calories/Day

Ordddfjoteghoyef ,

Works well, with room to grow

LifeSum is super clean and easy to use. It encourages healthy, stable management of your diet. That being said, I think there are a lot of translation errors and misspelled words in the recipes. The amount of recipes is somewhat slim, but I can see that they are working on that.

Developer Response ,

Thank you very much for your feedback! Yes, we are currently working on more content.


If you see any writing errors, please feel free to report them to contact@lifesum.com so we can solve this. Thank you very much!

elizabeethann ,

This app is amazing!

I’ve told several people about this app and almost all of them have downloaded it. It’s so useful and makes counting calories so much easier! Definitely worth the download.

Developer Response ,

Thanks a lot for recommending us! We are very happy that you are so satisfied!

Shawna Billings ,

5 stars for this

I like this a lot. Tracks your food if you’re over eating during a meal if you under eat. Tracks your steps, gives you really tasty recipes. Body measurements and tracks your weight.

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

Brickierm ,

Great app except....

I love this app in every way EXCEPT you cannot manually input meal information (calories, fat, protein ect.) and a lot of the options do not have the correct information and there’s no way to change it. MyFitnessPal allows you to do these things

Developer Response ,

Thanks for your review! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

TLY004 ,

Wow!!

This app is heaven sent! Can track my macros and it even recommends diets based off of my goals. The fact you can scan what you eat or see customized meals is crazy! Love it and highly recommend and I never leave reviews!

Developer Response ,

Thank you very much for your feedback! We are glad to hear that you like our app.

gogofastcarbs ,

Disappointing

Everything is good except for one major thing! While on Keto you are suppose to count grams of carbs but minus the grams of fiber from your carbs which will give you your total “carbs”. Well this app does not subtract the grams of fiber from your carbs so the total carbs are WAY over your goal! It makes it so you deprive yourself from good carbs like veggies which you need in order to fuel, and it causes binging on bad carbs cuz the good carbs are so beyond lacking that you spiral out of control!

Developer Response ,

Thank you very much for your feedback! You can choose between carbs and net carbs on the keto plans. As soon as you start one you will receive a popup offering you the two choices. If that is not the case for you, please contact support at contact@lifesum.com


Thank you very much!

Jan. Z ,

Recommended

It’s full of positivity. Tells you when you’re on track and gives you room to mess up. Super intuitive to use and has a large, up-to-date database of nutrition facts.

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

risaspizzas ,

Not enough options for food tracking

I really liked the app initially, but a lot of the foods I wanted to track were just not available. I could not even track plain rice, because all of the options were either 1 cup uncooked rice or “1 serving” which could mean anything.. I ended up going back to MyFitnessPal, but I do really like the concept and design of this app!

Developer Response ,

Thank you very much for your detailed feedback. We are aware that the tracking experience still has potential for improvement and will work on the food database and its servings during the next few months.


Please be also aware that you are able to create your own food items with the unit of you choice under Favorites in the app - so if you are missing anything specific you will be able to create it there.

jejjwjfkso ,

Cool app but glitches

I really really like this app. My only Complaint is that the weight tracker switches back to your original weight unprompted so on the tracker it shows you go up and down up and down and it’s super annoying that i can’t delete those entries.

Developer Response ,

Thank you so much for your feedback, we are very pleased to hear that you like the app. However, we deeply apologize for the issue you are experiencing. Please contact us with details, step description and screenshots directly through the app under Settings/Support > click on the contact option in one of the FAQ articles - so we can start investigating your issue. Thank you!

täbbÿ ,

Trick

I hate this app I thought it was cool at first, but it took my money. I didn’t get to choose the plan and when I saw the plan it was $44 bucks that’s crazy for a app! And then when I tried to change it it already took my money, and I’m probably not gonna get it back. The app is not even worth it and I also thought it was gonna be like a free 3 day or 7day trail but nope it just took my money don’t get this app there’s better ones out there .

Developer Response ,

hi there, thank you for your feedback. We are sorry to hear that you feel this way. As stated in our terms we do offer refund within 14 days of purchase. Please feel free to contact us at contact@lifesum.com with your receipt and our suppor team will assist you!

brooke.k475 ,

Cute but horrible

When I downloaded this app I was excited that I would get fit so I started making a plan then I finished and it would not let me do so until I paid I pressed no but I automatically charged me and it is ridiculous that you can’t use the app if you don’t pay I do not recommend this app for anyone and if you are willing to pay keep in mind they charged me without approval and it is not letting me cancel

Developer Response ,

Thank you for your feedback!


Purchase with the app is only possible with the user's approval, him entering the payment data and clicking the purchase button to confirm the purchase. Lifesum does not have any technical option to process a purchase without the customer's consent.


If you have purchased Premium by accident, please reach out to our support with your registered email address and a copy of the receipt at contact@lifesum.com, thank you!

stupid jerk head ,

Thank u

I have had thought that I should be more healthy but I never go through with it. I have been eating a lot of junk food and with this I’m trying to turn my self around and be more healthy and positive. So for that thank you and hopefully I can do this. : )

Developer Response ,

We are super excited to hear that Lifesum has helped you improve your lifestyle! Thank you for sharing your positive thoughts on our app!


bball4eva ,

HealthKit Sync is Inconsistent

There’s been a lot of good thought put into the design and user experience of this app. The only issue is that the sync with Apple Health doesn’t work very well. I’ve found other users have had similar issues; For me it worked for the first entry, then all the data was wiped from the Health app.

Developer Response ,

Thank you for your feedback and sorry to hear about this issue! Can you please send some screenshots showing the problem so we can report this to the team in charge? You can contact us through contact@lifesum.com. Thanks in advance and apologies for the inconvenience!

Sup+56 ,

Expensive

I really like this app a lot. I think it is helpful to see what food you eat is healthy or unhealthy. But I just wish you didn’t have to pay to just see why it is unhealthy or what is in the food. I wish they can make that less expensive.

Developer Response ,

Thank you for your positive feedback! We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial! :)


casey947 ,

Beware macros

I really, really want to love this app. The interface is nice, but the recipes + macros provided don’t match. I’ve been using the app for 4 days for keto. I have found 2 versions of the same recipe that are identical except the macros listed 🤷🏻‍♀️. I’m also able to swap recipes in and out w no bearing on my daily macros...it seems like there’f be some kind of ⚠️.


I’ve also found other discrepancies mostly with serving size versus macros.


I’m currently using a second app to track my macros + check the recipes used in Lifesum.


Any way to clean up the recipes to ensure we can trust what’s listed? I have screenshots if you want them. 🙌🏻

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue.


Screenshots with examples would be very helpful as well as your technical details such as phone, OS, Lifesum version, country and language settings and the language you are using the app with.


Thank you!

Don't take this nickname ,

Some Major Bugs

This app would be a 5 star if some of the bugs would get fixed. There is a bug that doesn’t allow you to update your goal after you reach it, and another bug that unsyncs the apple health data even when it says it is synced. These need to be fixed ASAP.

Developer Response ,

Thank you for your feedback and sorry to hear about these issues! Can you please send some screenshots showing the problems so we can report this to the team in charge? You can contact us through contact@lifesum.com. Thanks in advance and apologies for the inconvenience!

TheStormTrooper ,

Won’t work on Apple Watch

Im liking the app so far but I can’t get the app for the apple watch to work. It just tells me that it needs me to sign in on my phone. I am signed in on my phone and I have signed out and back in. Im wondering if the developers know what going on. Nothing on the internet seems to help with this simple problem.

Developer Response ,

Thanks for your review and our apologies for this issue! Can you send us some screenshots and more details at contact@lifesum.com so we can look into it?

Hot Venezuelan ,

Love this app

Love this app. A couple suggestions : add restaurants like other apps. It would also be helpful to be able to take before and after pictures to see our progress. Also the print is really small and I do wear eyeglasses, still tiny.

prettysmart95 ,

not worth the purchase

i really liked this app, until i purchased the premium version. i purchased the premium version because i liked the idea of it tracking my exercise automatically from my watch. but after several months the premium version has not worked consistently at all. i delete and re-download this app at least once a week to get the tracker to start working again. after contacting customer service they suggested that i refund my app before the refund period passed. doesn’t sound like they have any plans to fix this issue. so in short, great app. just don’t waste your money on the premium version.

Developer Response ,

We are very sorry for the inconvenience! The team is working on a solution for the general Health related issues but unfortunately that is more complex than it seems and will take some more time to fix.


We apologise!

jjacommorales ,

I love Lifesum but...

I love this app, I use it every day. But one minor thing I have noticed is when I change serving size and update, the value changes back to whatever was value in the serving box. Just a minor bug I caught

Developer Response ,

Many thanks for your positive review and sorry to hear that you are having this issue!

Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

SimpleTart ,

Had High Hopes

I love the UI of the app it’s so organized with a lot of information. The only thing that has me truly upset is that after I paid for a year’s worth of premium, if I try to choose a meal plan, the app crashes and I can’t see my meal plan. I need some sort of help because now I feel like my money is simply thrown away for a feature that I have no access to

Developer Response ,

We are truly sorry to hear that! Please, send us your details through contact@lifesum.com so we can investigate this issue - thanks in advance and apologies for the trouble!

MiaMaijsan ,

Annoying

I was able to scan my products one day, but the next day it said that the products wasn’t working. Good thing I could just use what I scanned the previous day. Also, I was adding a product that didn’t exist, but I still can’t find it even if I’ve tried to put it in the list 3 (!!!) times. Super annoying! I payed $30 for 6 months and I don’t feel that it was worth it at all... disappointed!

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

PyroAtlas ,

Only One Problem

As in the title, the only problem with this app is that for workouts, it only lets you write in workouts by time which can be kind of confusing unless it’s cardio.

Developer Response ,

Than you very much for your feedback! You definitely have point here. We hope to soon be able to offer a better solution for e.g. reps.

DariaHart ,

Is it possible to have different calories amount on different day

Great app.

But is it possible to make a future to set different calories amount on different day of the week?

Developer Response ,

Thank you so much for your feedback, we much appreciate it!


Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

Feelin'happy😋 ,

Worth the Subscription

Have been using this for over a year and I use it daily and enjoy using it. Lovely design and totally worth the subscription fee to have some extra perks!

Developer Response ,

Many thanks for your kind words and review, we are glad to hear you are enjoying your Lifesum experience!

Missmawwy ,

Good start!

Great so far! Includes the ability to track water, fruits and veggies, as well as body measurements. I just wish I could share recipes with my boyfriend, who is also using the app. Double tracking everything is getting a little tiresome.

App_Man_105 ,

Best app ever!

I am not a premium member though I love this app! Something I like is that even if you don’t have a premium account to get some recipe recommendations! The one thing I suggest is, hide the recipes tab if you don’t have a premium account.

Developer Response ,

Thank you very much for your great feedback! Our product team is collecting all user suggestions directly here: http://bit.ly/2v7FxBv - see you there!

Ceismommy ,

Okay

I wish the app would allow users to add their own food with nutrition facts along with exercises and calorie loss. Nutrition facts also doesn’t add correctly, I can eat the same breakfast as the day before but the protein and carb count is completely off. There was also things on the app that was free before and now isn’t.

Developer Response ,

Thank you for your feedback!


You can create your own food items, meals and recipes under FAVORITES as follows: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-under-favorites---ios&p=all

Mrs Hawaii ,

Easy and keeps you fully aware

Great app! It keeps you in the know and accountable for your calories consumed and burned. My main suggestion is more options for food and excercise. Measure by reps and not just minutes.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Musadolley ,

Crashing

The app is constantly crashing upon clicking on plans category. I’ve deleted the app and re-downloaded it multiple times. However, the problem still persists. It’s frustrating, and should not be occurring. My phone is updated to the latest firmware (iOS 12.2) - iPhone XS Max.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Beebs323 ,

Premium Subscription help

I canceled my premium subscription after one day, (February 2, cancelled February 3). I’m hoping I can either get a refund or reinstate my subscription. Would appreciate your assistance on where /whom to contact. Thank you!

Developer Response ,

Hi there, thank you so much for your review! Please contact us directly at contact@lifesum.com and we will assist you!

meltyDino ,

Crashes quite often

I’m loving the service and how the app helps me keep track of my calories, but I noticed that the app crashes quite a bit while using it throughout the day. That’s gotta be fixed—especially if you’re gonna charge a subscription to use the app.

Developer Response ,

Hi there, thank you so much for leaving your feedback! We are very sorry for the issue you are experiencing and would love if you could send us more details regarding when and where the app crashes at contact@lifesum.com, that way we can take a closer look this. Thanks!

SugaLuv ,

No motivation to keep going

I have buyer’s remorse after purchasing the subscription. I don’t even open the app anymore to track anything. I would log my meals and get the straight face when it almost parallel the meals in the plan. Most of my x’s would say “processed food”; well duh, there’s not a food you can pick up in the grocery store that isn’t processed in some way. I wish I could get a refund on my yearly subscription.

Developer Response ,

Thank you for rating our app and sorry to hear that you had an unpleasant experience! Meal rating depends on several factors more of which you can find out about in this article: https://bit.ly/2Jd7psG. Please, make sure to reach out to us through contact@lifesum.com for further assistance!

Brooklyn53255282 ,

underweight

I’m trying to gain weight because I’m super underweight, and when I was signing up I put in my weight and it kept saying I didn’t weigh enough! I’m pretty upset because I selected that I wanted to gain weight so if I want to gain weight I’m probably going to be a bit below average. Other than that it probably would have been a good app.

Developer Response ,

We understand that this can be upsetting and we sincerely apologise for the issue. Could you please send us screenshots showing which other details you are trying to enter so we can look into this and further assist you? Thank you in advance!

Holli07 ,

Love it but wish it had recipe import

Love how easy this app is to use but wish it had a recipe import feature. Whenever I input the nutrition values I get a poor food rating even though it is made with all Whole Foods.


Would also love some intermittent fasting options.

Developer Response ,

Thank you for your feedback! We will look into it! Regarding the intermittent fasting please read more through the link below, perhaps you will find a solution.


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?p=all&s=plans-diets-meal-plans&f=diet-plan---intermittent-fasting-5-2-and-6-1---recommended-foods-and-meals


Thank you!

15954laneiey ,

Confused

I wish the app would help explain the net carb and carb better. In addition, I would like to maybe be able to ask a nutritionist or someone questions and get answers right away. I wS thinking something like the Doctor on Demand app. I have begun to read some more but I’m unsure about whether I am following Keto or Low carb or both. Ughhhhh

Developer Response ,

Thank you for your review. Please, send us your questions through contact@lifesum.com and we will get back to you as soon as possible.

Brianna27 ,

Net carbs - ketogenic diet

PLEASE add feature for net carbs to be applied to foods when subscribing for the ketogenic plan.


I have been a subscriber since July and I LOVE this app.... however, I often have to create my own foods in favorites that have the net carb to add to my diary. Please make this a feature that would make me use the app more!

Developer Response ,

Currently we unfortunately do not separate net and total carbs. That can, of course, still change in the future.


Instead we are showing the total carbs and in many cases also fiber and sugar. Meaning that it is possible to calculate the net carbs if this data is available.


Lifesum's verified items show all macros listed in the product view. Many user created items unfortunately often miss parts of the macros. Many e.g. only show protein, carbs and fat.


The fact that we don’t separate the carbs into total and net carbs at the moment is because we want to make sure that the carb amount given is correct. As many user created items miss fiber or sugar makes it in most cases impossible to correctly calculate the net carbs in general and for all items in the database.


But we are working hard on improving our database and all food items.

Mariecat18 ,

Keeps me on track

I didn’t realize how easy it is to underestimate my intake and overestimate exercise. I think this app will finally make it easier to keep on track so I can look and feel healthier.

Developer Response ,

We are very happy to hear that we are contributing to your healthier lifestyle and many thanks for your positive feedback!

Neusinc ,

Taking photo of the food

I hope this app can tell you the kind of food you are eating by taking photos of the food. So far this app. hasn’t been able to tell you the kind of food you are eating or how many carb , proteins or fat you are eating.

Developer Response ,

Please contact support directly via contact@lifesum.com if you have problems with that option. Thank you!

Ciniron ,

If you’re looking for a free app, keep looking

The interface is beautiful, but unless you upgrade to premium (a monthly subscription- not a one time purchase), this app offers very little functionality compared to other calorie trackers available on the App Store. The database leaves much to be desired compared to MyFitnessPal.

Developer Response ,

Thank you very much for your feedback!


Behind Lifesum stands a team with more than 55 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

Widoskdkwmwnsnx ,

Glitch, will change if solved

I really like this app, even the free version has everything thing you need and better than most tracking apps. However, there is glitch when attempting to add a recipe. This is really frustrating as I tend to make big meals for meal prep and have no idea what to put without the recipe option. Without the glitch I’d give it 5 stars, with I give it only 3, but I am rating it a 1 to get their attention.

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

RudyroLav ,

Crashes randomly

Was pretty excited to use this but it keeps crashing on every other action. I logged out and now I can’t log in anymore telling there’s something wrong with my internet connection (which clearly is fine since I’m writing this review). I’ll keep it installed for a few days to see if an update comes through tho’.

Developer Response ,

We are very sorry to hear that! Can you please send us more details at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!

Misszee1717 ,

Refund

I wanted to lose weight. So I downloaded this app. It’s a good app but just not for me. I was stupid and bought a year subscription but I canceled it yesterday. I was hoping I could get a refund since they made me pay the $45 up front and not monthly like I thought. I used it for a week. And now I’m out $45 because of it.

Developer Response ,

We are sorry to hear that Lifesum didn't meet your expectations and we are happy to help you getting fully refunded! Please, send us your registered email through contact@lifesum.com so we can further assist you - thanks in advance!

ImPickleRickette ,

I love this app

I definitely love this app, I paid for the one year subscription and I’ve been on my diet for about a week or two and I’m already thankful for this app. I feel like it’s going to help me achieve my goal.

Developer Response ,

Thank you very much for your feedback! That is highly appreciated!

bookofswans ,

So far its great...but....

I’m enjoying this and possibly considering an upgrade but it doesn't have a widget and that would make it better for how I set up my phone. Similar apps are easier to use due to that feature. Sticking to free version for now.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

Maddy1213100510251012 ,

Stopped working correctly

I loved this app but since the update it now crashes all the time or doesn’t let me in at all...I paid money for this so it’s inconvenient that it doesn’t even work 3/4 of the time anymore. I loved it before.

Developer Response ,

Thank you very much for contacting us.


We are very sorry to hear that you are experiencing this problem!


Please make sure to download the latest version 11.1.0 available in the App Store and then test if it is still happening.



Could you please send us more details about the problem to contact@lifesum.com if the new version does not solve it?


- phone model


- Lifesum version installed (you find that information under Settings in the app)


- email address registered at Lifesum


- detailed steps that lead to the problem (where and when exactly is it crashing - can you see any pattern?)


With this information, the team will be able to start investigating.


Thank you very much in advance!

nielle ,

Why aren't the macros always customizable??

The app is good, I much prefer the interface on Lifesum to that of MyFitnessPal. HOWEVER: for anyone following a specific diet, there is no macro customization, and it counts TOTAL CARBS. So if you're lchf you cannot set a specific carb limit on the two Keto plans. That leaves you to the Standard Diet which then doesn't account for the fact that fatty foods are healthy. This app is a waste of your time and money, do not pay for it.

cswaggs1 ,

Needs improvement but will get job done

This app would be a lot better if it included vitamins and easier to find food on the search. I’ve tested this one out but I’m going to back to MyFitnessPal. Cool app, very creative but spent too much time trying to search for food I just ate even from chain restaurants.

Developer Response ,

Thanks for your review. We are sorry to hear that Lifesum didn't meet your expectations and thank you for your feedback on the matter.

BriHofmeister ,

Poor College Student

I absolutely love this app over any other tracker! It’s pleasing to the eye and separates my macros into meals according to my calories! But to find all those delicious recipes and connect to my fit bit, I would have to pay $$ that I really can’t afford! But still good! 💕

Developer Response ,

Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.



Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

rjphn257 ,

Inaccurate

I pay for a subscription that allows me to track macros. However, I am unable to put in the exact macros I want to track. They give me a “scale” and it frequently skips numbers. For instance, today I need 155p/180c/55f. But I had to put in 154p/181c/55f. This is often off by 4g or more!


A lot of the food items in this app are also off by A LOT!


There are much better apps out there. Don’t pick this one because it’s pretty.

Developer Response ,

We are very sorry that you are not satisfied!


Currently the macros can be set using the slider and the "+" and "-" next to the slider. We will forward your complaint to the team in charge.


The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on ""Edit Food"". Please, find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=can-i-also-edit-correct-items-created-by-other-users


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.


We will, of course, constantly clean the database from our side as well.

Emsdot ,

Very limited

I’m an athlete and I track macros. I also have food allergies. I’ve used this app for three minutes and it’s completely unusable. I don’t need a plan with recipes because I don’t eat what everyone else can. I don’t want to upgrade to premium because you haven’t shown me the app is useful yet. I want a beautiful app with flexibility that puts MyFitnessPal to shame. You took all the unnecessary things from MFP and turned it into an app.

Developer Response ,

We are sorry to hear that Lifesum didn't meet your expectations and thank you for your feedback!

Gram-Gram5 ,

I luv it!

This app is spot on. It allows you to keep good track of what you’re eating. The water part is the only drawback. You have no option of changing the amount-say to 12 oz. instead of 8.

Developer Response ,

Thank you for your feedback and 5 star review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

Taylor Williams 2019 ,

Highly Deceptive Subscription Model

I’m concerned about the legitimacy of the in-app subscription advertisement. The 12 month subscription was described as “$3.75 per month ... cancel anytime.” Immediately upon purchase I was charged $48 and my only cancellation option was effective January 30, 2020. False, or at best, misleading advertising like this should not be tolerated in the App Store. I’ve requested a full refund. At that time, I would happily give the unpaid version of the app 5-stars.

Developer Response ,

We are very sorry to hear that you have found our payments page unclear and we appreciate your review. Your feedback has been forwarded to the team in charge.

AbbySpunky ,

Love the app BUT...

I just bought the 1 yr premium plan and I love it. However, I’m unsure about how the app syncs with Fitbit. It’s been a few days and the lifesum app is way off when I compre it to my Fitbit calories burned and steps. It would be fine if it was even by 500 steps but they are differences of up to 4,000 steps. Is there anything I’m doing wrong?

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

nightshifter77 ,

Food Diary

I had better luck finding food to add to my diary on the FitnessPal app. The calories for many of the same items vary greatly on here. I do like the sad or smily faces on this app though because it makes me think twice about how I’m choosing to acquire my calories.

Developer Response ,

Thanks for your review! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

HarvestMoon lover ,

Loving it so far.

I love the multiple built in diet plans. But can we have a auto fill coffee and creamer option? Coffee never changes I always drink the same amount just can’t be bothered to add it every day. 🤷🏻‍♀️

Rae SD ,

I Had High Expectations…

… since this is the only nutrition app that will sync to my Apple Health app, and it definitely did not disappoint. I tried 3 others first because I was that skeptical and none of them compare to Lifesum.

Nikki 1564 ,

Amazing, life changer!

I absolutely recommend this to anyone. struggling to eat enough calories, this app tells me how much Is enough, or too little. I feel so much more in control of my eating! Thank you lifesum so much!

Developer Response ,

Delighted to hear that you are satisfied with the app! Thank you so much for sharing your review with us!

Thomas 0717 ,

Great in many ways but

Very easy to use for most food, and adaptable. I would have given it a 5 star, but it keeps deleting my entries for water intake ( mand some similar glitches). And I don’t see how to provide feedback within the app.

Developer Response ,

Thank you very much for your rating and sorry to hear about this issue! Can you please send us more details and some screenshots showing the problem directly to https://lifesum.com/deep/settings?page=support so we can look into it for you? Thanks in advance and apologies for the inconvenience!

KatieBones89 ,

Glitch

I hadn’t used the app in a while and when I came back to it, it was telling me I could only have 6 calories a day. I was very confused. Apparently you have to reset your goals if you’ve been away from the app for a while.

Developer Response ,

Hi there, yes that doesn't sound right! Please contact support directly at contact@lifesum.com if you need further assistance and they will help you sort this out. Thank you!

havefunstayhomeandworktill2am ,

Would be..

Would be 5 star if, instead calculating work outs on minutes, but on the amount of times that the workout was done.

Developer Response ,

Thanks for the feedback, it's much appreciated! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Cinimodder ,

Great app, but there needs to be a way to type in calories.

Since the calories are right on the label, there should be a setting to type them in. Otherwise good app

Developer Response ,

Thank you for your feedback, we appreciate it and will forward it to responsible teams! Glad you enjoy our app!

Dauntes_Patron ,

Frozen

I just started the app and signed in for the first time. It freezes after entering my age, height, weight and goal weight. I hit next and nothing happens. I figured it was processing but an hour went by and it was still on the same page. I tried over and over again but no difference. I guess my weight broke it.

In conclusion decided to delete the app after several attempts to get it to work.

Developer Response ,

We are sorry to hear that! Please, feel free to reach out to contact@lifesum.com with more details and some screenshots showing the problem so we can further assist you. Thanks in advance and apologies for the inconvenience!

Lijkg ,

Sugar Detox

I purchased the app to have the sugar detox meal plan option. I do not see it in the app. Having a premium subscription should give me this option correct? I am giving the app three stars because of the recipe options in other plans.

Developer Response ,

Please, check this article https://bit.ly/2T40yIc and make sure that your account settings meet the specific requirements needed for the Meal Plan to be available to you. All the best with your goal!

MrsBobbyV ,

Good app- needs Apple Watch sync

So far I really like the app. I like how it tracks water consumption and you can change water cup size. So far it seems to have a good food database. I’d have given it 5 stars if it would sync to my Apple Watch and track activity.

Developer Response ,

Thank you for your feedback and sorry to hear that you have an issue syncing with Health! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

nicole331 ,

Seems cool

The paid subscription is tempting, but there should really be a free trial option. You get very few features without the subscription. It’s not actually a monthly fee either, but a one time yearly fee. I don’t want to pay and then have to deal with trying to get a refund if I don’t like the app.

Developer Response ,

Please feel free to contact support at contact@lifesum.com for a free trial so you can test all features.

Edfigui925 ,

Great user friendly app!

Great app and super easy to use, has a great aesthetic too. It’s a lot simpler and easier to use than most other apps to track your calories and macros. The customer support team is also great.

Developer Response ,

Thank you very much for your feedback!



We are continually developing the app and have now released a new update that will include two new Premium features that have been requested by many users:


1) we have introduced net carbs for the keto diets

2) editing macros will now be possible on all available diets in the app, not just Standard and 5:2


At the same time due to several reasons we had to disable the macro editing in the free version of the app. But the app will still automatically calculate the calorie goal /macros that match your goal based on your personal details. and follow the recommendations with regards to healthily reaching your goal .


You are very welcome to test the Premium version for a week in order to test the new functionality and see if Premium would be an option for you. Just let us know if you are interested and we will be happy to upgrade your account with a free week of Premium.

Pikiyo ,

Love love!

I love this app, I got the one year upgrade and started keto and it has helped me soooo much!!! I’ve lost 20 pounds and counting. It gave me a great understanding of what is good for me, what macros are, just everything. I just love it! Thank you for helping me reach my goals!

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

carboriver ,

Go Premium!!!

Count on the #1 thing with the app...”Go Premium” for $44 bucks...follows anything you select to do. Why don’t they just say $45 bucks or $3.50 per month. Waste of time unless you are prepared to pay for it.

Developer Response ,

Thank you for your review - we appreciate your feedback!

chantelcrock ,

The best app ever for dieting

Love this app makes life so much easier for dieting and life style change lets you now were you won’t to be with everything and informs you of stuff that you are eating

Developer Response ,

Thanks a lot for your rating and feedback, Chantel!

Taydoe11 ,

Best app!

This app is amazing just been starting my diet it’s so helpful to see how much calories you have been eating ! And shows you great dinners that are good and healthy definitely recommend this app to everyone!!

Developer Response ,

Ooh, thank you very much for your feedback! :)


We are glad to hear that you like your Lifesum experience!

Kali Everson ,

Great app but DESPERATELY need a way to add foods

It’s a great app, it’s very visually appealing, but a lot of the things I eat are not on the database, and there is no way to add them to the database like you can in most other apps. You can add the calories, but that’s it, and I have to redo it every single time. It’s very frustrating and I may get a different app for this reason.

Developer Response ,

Thanks for rating our app! For items that you cannot find in our database, you can create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

MidnightN7 ,

Most recent update broke the app

The most recent update broke the app. I can no longer input weight, height, plan info, other data or even restore purchases. The app basically doesn’t work. It shows every day only allowing 800 calories when my nutrition plan is 5:2 and should be 2200 cal and 600 cal. Also changing weight tells me I’m not the appropriate age and my height is stuck at 0’0”. Please correct all of these new bugs ASAP.

Developer Response ,

Thank you very much for contacting us!


We deeply apologise for the inconvenience!


Please try to log out and in again as a first step to check if that triggers a change in data. Should that not be the case and you are still experiencing the same issue, please contact support via contact@lifesum.com with details so we can start investigating.


Thank you very much!

-.-Someone-.- ,

Very limited :(

As this seems like a very well thought-out app, and it is, I believe that as someone with a small budget, should people have to buy their way to health? You have to pay for recipes and plans which is in-fair and quite frankly discriminating against lower-class people. Please work on this.

TootsieMocha ,

i need a scale

i use this app but i sometimes forget what i ate so i cant always track the food. i also need a scale so i know how much i weigh. i dont like notifications and idk if they have them on this app. definitely get this app because i like seeing my progress. i dont have the paid version or premium or whatever you wanna call it but i can still see the chart where i gained or lost weight. its really cool to see that ive lost weight from where ive started!

Developer Response ,

Hi! Thank you for sharing your success with Lifesum! Keep it up!

Weezon21 ,

Disappointed

Visually lovely, but the meal plans often don’t fit the daily goals and I have found numerous errors with the net carbs within these meals. Started tracking in another app and comparing labels.


Almost there, just needs better meal planning and nutrition verification within that “premium” feature.

Developer Response ,

We are very sorry to hear that you feel that way. Please contact us at contact@lifesum.com with more details about your experience so we can understand even better what you do not like about the app.

kcountry31 ,

Newbie loving it

I love this app! It’s easy to use and the smiley face guy is a great reflector to remind me how I “want” to feel!

I’d give it a 5 if I could type in “fruit” and it listed best to worst options that would have been amazing! And maybe that’s in there I’m still learning to navigate!

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Sonya Harrington ,

Dear Lifesum

I love the app it’s beautiful and it’s effective. I’m a single person and not cooking for anyone but myself

(well that is until I lose weigh) I’m wondering if there’s a way to write in your program the ability to pick the number of servings and have the app adjust the recipes based off the numbers?

Thank you!

Developer Response ,

You can create your own recipes according to your wishes as follows: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-under-favorites---ios&p=all

Keto Amy ,

Keeping me on track

As much as you pay for this app, I should have the option to enter my recipe and amount of servings and it should give the nutrition info. Then let me add it to my meals from there. Please make this an option. Other than that, and it’s a biggie, I love the app. Thanks for keeping me on track😆

Developer Response ,

Thank you very much for your review, we appreciate your feedback!


You find this option under https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-under-favorites---ios&p=all

Cheyenna S ,

Loving it

I started the keto diet and loved this app then most. I want to buy the premium, but wasn’t sure if you have to pay the whole amount, or do you get charged per month $3.75 a month???

Developer Response ,

Thank you very much for your review! You can purchase a monthly, 3 month or 6 month recurring membership which you can cancel at any time or you can purchase a yearly membership in which case you will be charged the whole sum upfront. You can send us your registered email at contact@lifesum.com if you are interested in a 2 week Premium trial! :)

Sweetpealmm ,

Amazing

This is the second tracking app for Keto I have tried and I love it. It has a ton of features and I can use it on many of my Apple platforms. Easy to use, add new foods, & add new recipes. The tips are great too and motivating.

Developer Response ,

Thank you so much for your positive feedback! We are very happy to read that you are satisfied!

alwaysevolve ,

Yep it looks nice and it’s pretty interactive....

...but it still doesn’t allow for customized meal entry. Unless I’m missing something, I can only add caloric content and not protein, carbs, or other detailed info on meals that can’t be captured by search, barcode, or beta camera feature.


Makes it difficult to merge my meal planning with the app.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

DaveC0065 ,

Great app

Functionality is great. The wish I could change font size and especially the color of the dashboard. The great makes it hard to read.

Developer Response ,

Thank you very much for your feedback! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd :)

jr0276 ,

Misleading subscription

The subscription information is extremely misleading. It shows what you will be paying every month, but charges you in full for the year! There’s also very little vegetarian options. I cancelled the subscription without 2 minutes and emailed customer support for a refund, however they take an extremely long time to answer emails.

Developer Response ,

The reason we show the monthly cost is for our users to see the difference in price from subscribing yearly and monthly. A monthly subscription is also available. The total price is shown to you before you pay. We are sorry if this wasn't clear enough. Due to some backlog at the moment, our response time is longer. We are doing our best to reply to all emails as fast as possible. Thank you for your patience!

Showrandy ,

Needs more food options

The diary needs allot more food options and a stronger search engine to nail a much higher degree of accuracy for the user. “Getting close” shouldn’t be an option. It needs to be accurate, because the Lifesum guide returns the favor with “accurate” critiques based on the food entered.

Developer Response ,

Thank you very much for your feedback! We will make sure the responsible team for this part of the app will receive your review.

awestley ,

Faster!

Thank you for finally making the app launch faster. That was a big pet peeve of mine. I’d still like see a better search for foods. There is a lot of incorrect items and reporting them never seems to do anything.

Developer Response ,

Many thanks for your review! Due to our food database being partly user-sourced, the nutritional values may sometimes not be on point. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with reaching your goal!

SamShaySherp ,

Where's the Paleo Option?

This is a really neat app, and I'm trying to get back to a paleo diet. I thought an app might be a good way to hold myself accountable. Buuuut, the closest thing to paleo is the keto diet. So if you search recipes that are paleo, you will only find 1. I like everything else about the app. :)

Developer Response ,

Thank you very much for your feedback! We are aware that the recipe contact needs improvement and are working on it!

karlpod ,

Height stuck at 6'12"

I'm 6'0", yet when I went to the settings I found it said I was 6'12". I tried 6'0" and 5'12" but they didn't change it. I could change it to 5'11" and 6'1" just fine but it seems entering 6'0" is bugged. 5'0" does work so it's not the 0 that's doing it. Please fix this, I'll just use 5'11" for now.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

toleXcore ,

I find this app repugnant

I downloaded this app and took the quiz to find my “best” meal plan and it told me to fast for two days. Telling people to not eat is NOT healthy. I find this app repugnant. The “Nutritional Advisor” said “when you befriend your hunger, you can lose weight without changing your lifestyle”. What??!! If this is really what you are telling people and saying it is healthy you should rethink your entire life.



I would downvote this app if I could.

Developer Response ,

Thank you very much for your feedback!


We are focusing on healthy weight loss and the intermittent fasting is one of the plans that support healthy long-term weight loss. It does not mean that you cannot eat at all, you eat less on 2 days and in exchange more on teh non-fasting days.

derekhorton25 ,

Great looking app! Database needs work.

I love the functions and looks to this app. So clean! The only thing I would like to see is a better database. I know it my require help from people who use it, but when you pay for premium you expect a little more. I have had to create a lot of foods already.

Developer Response ,

Thanks for your review! We have forwarded your feedback to the team in charge. Good luck with reaching your goal!

deanndra319 ,

Awesome

I’ve been looking for an app I feel like I would say consistent with. I really like this app I wish the life score was in the free subscription though. Or at least give a free trial to see if I’ll want to pay for the other features. Other then that it’s cool

Developer Response ,

Please contact us directly at contact@lifesum.com and we will see what we can do for you!

Anna_G720 ,

Enjoying it!

Great app, lots of recipes and easy to use. My only suggestion would be to add the ability to have a custom planning section where I could set my own macro nutrient and calorie goals.

Developer Response ,

Please follow these instructions:


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=user-profile-settings&f=how-can-i-change-my-macros-carbs-fat-and-protein-settings-individually---ios&p=all


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=user-profile-settings&f=how-can-i-manually-change-my-daily-calorie-goal---ios&p=all

camelia1030 ,

Refund

Hello, I’m rating this a 5 star due to the set up, however, it’s not the type of app I was looking for. Can I receive a refund for my purchase? I purchased and cancelled the same day. Thank you!

Developer Response ,

Thank you for your 5 star rating - this is very appreciated! Please, send us your details through https://lifesum.com/deep/settings?page=support so we can assist you further. Thanks in advance.

biz/study-guy ,

Functional but could be better

It gets the job done and help track things halfway decent. The goals it sets are not clearly defined and potentially confusing. You have to read the fine print of the goals to actually know what you need to be doing (is it a maximum or minimal goal?).

Developer Response ,

Thank you for rating us and for your feedback! Please, feel free to reach out to https://lifesum.com/deep/settings?page=support so we can answer your questions for you!

Carp121!!! ,

Food tracking not accurate!

You would think an app that you have to purchase would have a decent list a foods already pre saved! Most of the food items have inaccurate nutritional info. They don’t have your basic fast food menu items! I have to google the info and then input into the app.

Developer Response ,

Thank you for your feedback. It is indeed a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database.


Unfortunately, these contributions can have errors, as you discovered.


We are constantly working to fix these errors, but always recommend to track foods that are marked with the Verified by Lifesum tick. Please also feel free to report the errors you encounter in the app. Thank you!

Tom Reinhart ,

Won’t sync workouts.

Used this for some time, it used to easily sync workouts. For some reason this summer they won’t sync correctly. They will show up for just a minute than disappear. Then I’ll manually enter calories burned and the workout matching those cals will reappear, then disappear when I delete the duplicate manual entry.


This is really frustrating.

Developer Response ,

We deeply apologise for the issue! The team is working on a solution and we hope to be able to provide it as soon as possible. Thank you.

Josephrl82 ,

Can’t do much without purchasing premium

I was unable to input my macro daily goals without purchasing their premium option. I ciuld see needing premium for recipe ideas, or coaching tips, but just being able to input my daily targets seems like something that should be given.

Developer Response ,

Thank you very much for your feedback!


We are continually developing the app and have some time ago released an update that will include two new Premium features that have been requested by many users:


1) we have introduced net carbs for the keto diets

2) editing macros will now be possible on all available diets in the app, not just Standard and 5:2


At the same time due to several reasons we had to disable the macro editing in the free version of the app. But the app will still automatically calculate the calorie goal /macros that match your goal based on your personal details. and follow the recommendations with regards to healthily reaching your goal .


You are very welcome to test the Premium version for a week in order to test the new functionality and see if Premium would be an option for you. Just let us know if you are interested and we will be happy to upgrade your account with a free week of Premium.

Mnt mum ,

Okay app

I would have paid for the app to use for a year if it didn’t have an automatic renewal. I wish I could add my own water bottle size. It only goes up to 16.9 oz and I have a Hydro that’s 24oz, so I have to keep track in my head, then add them after I’ve drank a couple. It’s very inconvenient.

It’s similar to Fitbit app but not as good.

Developer Response ,

Thank you for your feedback!


If you do not wish a subscription to renew, you can just cancel it some days after the purchase. You will then still have the purchased run time but the subscription will run out at the end of the run time and not renew.

Savy 2015 ,

Small glitch

So when viewing a food inside a recipe that you’ve added to your meal (breakfast/lunch/dinner), at the top the default “back” back arrow appears at the top shifting the interface down. Fyi.

Developer Response ,

Hi there, thank you so much for your feedback! Could you please send more details regarding this issue, including screen shots describing and phone model, lifesum version etc. directly to contact@lifesum.com and we will look into this matter! Thank you!

AKAGirl1908 ,

Delete your other apps and go premium

By far the most comprehensive nutrition tracker. I recommend it to Anyone wanting to lose weight, cleaning up their diet, or following a specific nutrition plan.

Developer Response ,

We are very happy to hear that you are satisfied with Lifesum - many thanks for your review and good luck with your goal!

Student 3.14159265 ,

Everything is VIP

I like this app, but almost everything on this app is VIP only, recipes, looking at your daily rating, getting insights on the food you eat, etc. I understand that this app needs to make money, but making the most crucial parts of the app cost money isn’t the way to do it.

Developer Response ,

Thank you for your feedback. Once you sign up to our app and close the Premium page, you can use Lifesum's free version for unlimited time, without it being necessary to upgrade. Our free version provides all necessary tools for basic tracking. You are welcome to request a free Premium trial so you can test the differences. You can send us your registered email address through contact@lifesum.com.


Hannah824 ,

No support

This app is okay the premium is not worth it. I got the premium version a year ago at discounted rate then no one informed me about my upcoming $45 renewal charge that just occurred. I have tried to contact multiple times to cancel and be refunded however, I just keep receiving responses that there are longer wait times but it’s been several DAYS. I am extremely dissapointed with the lack of customer service.

Developer Response ,

We are very sorry to hear that and we appreciate your feedback. Due to some backlog at the moment, our response time is unfortunately longer but we are doing our best to reply to all emails as fast as possible. Apologies for the inconvenience and thank you for your patience!

Nurse Tink ,

Not very user friendly

I bought a subscription to this app thinking that it would allow me to set my meal plan and give me a grocery list like it offered but it doesn’t work. Also all the measurements are in grams and so I have to constantly use a conversion calculator to make the recipes. Too inconvenient. I wish I could get my money back. Also you can’t add your own recipes and calculate the nutritional values.

Developer Response ,

We are sorry to hear that you are not satisfied with our app! Please, send us your registered email address through contact@lifesum.com so we can further assist you. Thank you!

thisistheoynamsicouldfind ,

Great app

Lifesum is an excellent way to track your calorie intake, exercise, and do much more. However, think it would be better if it tracked your sugar intake, and but just calories, fat, and carbs. Other than that, it is a great app! Definitely would recommend.

Developer Response ,

Thank you very much for your review and feedback! Our developers are collecting all suggestions here https://bit.ly/2gB0KKd - we really appreciate all ideas for improvement!

Struttster ,

Good app

This is a really good app. My only con is that to get some valuable nutritional information like cholesterol intake you have to pay a subscription fee. Other apps provide this kind of info in the base app. In addition, it’s not just a one time fee. Other than that it works pretty seamlessly with my series 4 Apple Watch.

Developer Response ,

Thank you for your feedback! We need to charge for these features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial! :)

Chris RVA ,

Food Diary hard to navigate

I chose this app because it had a selection of plans, but most of it’s food portions are measured in grams. When you are looking for a tablespoon or other common American measuring, it is often not there. So, I’m spending too much time trying to figure out the portion size.

Developer Response ,

Thank you for your review! We have forwarded your feedback to the team.

raya.legend ,

The problem is gone now!

I’m able to do what I want to do on it, without it going back to the home screen! Now that it’s problem free for me, this app is fantastic and very helpful!

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

newgirlintown ,

Helps me stay on track

I love that this tells u how many suggested macros per meal. I wish it had a section that u could look up foods before u planned them so that you would know what your counts were going to be and plan better.

Developer Response ,

Thank you very much for your great review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement - thanks in advance and good luck with your goal! :)

angelilqua ,

Annoying

I hate apps where I get bombarded over and over to upgrade features. They will wear you thin like old pop up ads did. The function of this app if you are not getting premium is to enter in food for tracking. If it was just that, I’d be happy, but they’ve made it obnoxious by essentially creating one big commercial. Delete.

Developer Response ,

Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.



Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

teresa5515 ,

Love my app

Love this app it’s easy to use and they give you great pointers. If you find yourself not liking any other diary food apps I would definitely recommend this one to start off with

Developer Response ,

Thanks a lot for recommending Lifesum! Your feedback is very appreciated and we are glad to hear that you enjoy our app!

aridarlin ,

Great App!

My friend recommended this app to me. I decided to download it and I really enjoy it and is my favorite health app so far. I even paid for a premium membership so I can enjoy all the options they have on there! (:

Developer Response ,

Thanks a lot for your feedback! Welcome to the Lifesum family! Enjoy your stay :)

Nick a l ,

Almost there

Everything with the iPhone app is perfect but it would be even better if you changed the Apple Watch app so that I could update how much water I drink or add quick calories or something like that

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

okay❤️🧐 ,

More options

I am not able to get Premium So I think it be better if people who don’t have premium have more options so just to be able to look at how they’re doing on their bit also be shown ways to fix it.


But overall I enjoy this app thank you 😊.

Developer Response ,

Thank you very much for your feedback!

travellingtexan ,

Helpful

I love this app. It breaks down your macros and what you should be eating Caloric-wise for each meal. I also love the fact that it rates each meal giving you a smile or frown letting me know which meals or snacks keep me on track.

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

divinejuive ,

Great app could use some improvements

Needs to allow tracking or sugar alcohols like sorbitol etc... also needs to work better with Fitbit for sync. Not consistent and apple health.

Developer Response ,

Sorry to hear that you have issue with syncing to Fitbit! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience! Also, our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd - thanks in advance!

sarah jne ,

I’m very upset

I am 12 years old and I am trying to eat healthier. The app says 12+ I don’t think they should put it as 12+ if they are going to decide for me on if I’m old enough to eat healthy. And I’m not going to lie about my age because I wanted a true answer it’s not like I’m trying to starve myself I’m trying to cut out unnecessary sugar and I would like help remembering and tracking so I can look back and see improvement.

Developer Response ,

Thank you for your feedback!


We are following the Children's Online Privacy Protection Act and according to that the age limit is 13.


Apple does unfortunately not offer a more detailed age description so we had to choose the one that comes closest.


Please come back as soon as you have reached the age required.

Pais_s ,

Crash on iPhone 7

It went ok when I first downloaded it and it got stuck at some point but still can be used. But now, it crashes a lot more. Sometimes it goes black screen and not responding. I’m on iOS 11.0.1. And please add feature to remove product from scanned barcode.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!


Concerning the barcode: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?l=en&p=all&s=other&f=scanned-barcode-is-connected-to-the-wrong-product-information-what-can-i-do

Darbybarbie355 ,

WAY BETTER THAN MY FITNESS PAL

Literally best macro and overall fitness tracker.

I tell everyone about. Been obsessed since I started using it 3 years ago.


Easiest and most convenient way to track your progress. I track all my food, water, and write my workouts in the notes. It’s super flexible and customizable. Makes cutting literally a breeze. Def worth 40$ a year for premium. Can’t say enough good things about this app!


I will use this for the rest of my life honestly

Developer Response ,

Yay! Thank you so very much for such a lovely review, we are absolutely delighted to hear it! Thank you for sharing!

seeabigail ,

Auto charge

I got a free trial for this through my health insurance. I tried it out but it doesn’t have enough recipes etc. It’s not great so I stopped using it then of course I get auto renewed for it. I realize many companies do this but it doesn’t make it any less sketchy. They say it’s more “convenient” for you - really all they hope for is exactly this - you’ll forget to cancel and they can take your money.

Developer Response ,

Hey there. We are sorry to hear that his has occured, you are welcome to reach out to us via: https://lifesum.com/contact/ and we will help you out with a refund.

Fo Sina ,

Can’t find exercise settings

Love this app but as of today the option to track calories you’ve burned from exercise has disappeared. Please help.

oatmilk223 ,

So far, not bad

So far I like it. I like how it shows how many calories for breakfast, lunch and dinner to each around. Since I’m trying to count my Marco nutrients I really like how it just shows the fats, protein and carbs up front without me trying to search for it.

Developer Response ,

Thank you for your review! We are happy to read that you like Lifesum!

roseart100 ,

Beautiful but not functional

There was super excited to see a nutrition app that’s well designed but this thing also has a MINOR portion of the function / efficacy that other ones do. Nothing scans (trust me, I’ve tried all the beverages in my fridge in good lighting) and the options are limited. Much of functionality appears to be locked behind premium paywall

Developer Response ,

Hi there, We apologise for the issue you are experiencing. Please feel free and contact us with details such as phone model and Lifesum version as well as screenshots of the barcodes at contact@lifesum.com so we take a closer look at the issue. Thank you!

Water621 ,

Nice to look at, but inaccurate.

It’s not here or there. I have to double check everything I scan into the app because most of the foods in their database are extremely inaccurate. It would have really great potential if it didn’t have this major flaw.

Developer Response ,

Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

JulesyinMD ,

Can’t log in

I was enjoying using this app and then all of a sudden I couldn’t login one day. I tried resetting my password but never got an email from Lifesum. I then sent an email to their customer service more than a week ago and haven’t heard back. There apparently is no number you can call so I’ve requested a refund with Apple.

Developer Response ,

Thank you for your feedback!


We are awfully sorry for this inconvenience. In such a case, please always check the spam folder to see if the mail has ended up there.


We hope you could have been helped in the meantime. We apologise for the longer response time at the moment - the agents are doing their best to answer as soon as possible.

Mr. Poed ,

Overpriced, underdeveloped

I tried the app and thought it was useful for a while. Typing in items and getting what I thought was a generally correct tabulation of nutrients and calories. The more I used it the more random I realized the numbers were. I stopped using it and deleted from my phone. Then a year later they charge me $45 to renew per some fine print when I did the free trial. They refuse to refund the money. Scam.

Developer Response ,

Thank you for your review and sorry to hear that! Have you reached out to us through contact@lifesum.com with a refund request? Thank you!

diddydumm ,

Wasted my money on a subscription

I subscribed to a year long plan with the app expecting to get good service. The app makes it very hard to track food. When you search for an item very random foods come up rather than common foods. The only way I can actually track my food is if I scan every barcode which is not practical. I requested a refund but of course they cannot help out.

Developer Response ,

Thank you for your review and sorry to hear that Lifesum didn't meet your expectations! We have forwarded your feedback to the team for future reference.

swim disney ,

Lifesum

It helps you loose wait fast and it also gives you good healthy recipes. That you can use in your everyday life. If you are dairy or nut free they give you an alternative. Have fun trying it out.

Developer Response ,

Thank you for your 5 star review - we appreciate your positive feedback!

Nimblegreg ,

No way

I downloaded this app just so I could submit a review. Before downloading any app I always read the reviews and see how the developers respond. After reading the reviews and seeing how the developers responded to people arrogantly in my opinion I refuse to download an app where the developers blatantly tell people we’re just not gonna do that when it has been strongly requested by the users so bye-bye life sum you lost my money

Developer Response ,

Thank you very much for your feedback! We are very sorry to hear that you feel that way.


Could you please send us examples of what you are describing to contact@lifesum.com so we can follow up on this internally?


Are you referring to iTunes reviews or Uservoice? Your feedback would be appreciated on that.


Thank you very much!

GreatGoals ,

Simply Smart

I love this app! It gives me choices about the diet I want or need to follow, recipes, and all the tracking options that keep me motivated. I love that I have an overall view of my progress.

Developer Response ,

Thanks a lot for your rating and feedback!

Prat ham ,

Very helpful

This app has a vast database of different foods and it is easy to use and really helps me to keep track of my calories and carbs and also can auto track exercise.

Developer Response ,

We are very happy to hear that you're satisfied and thank you very much for sharing!

SYSKfanJ&J2 ,

Time entry’s need to be added

Pretty decent app. Works and syncs well just need a way to enter the time of meals or snacks. Currently just set times and it does not accurately portray my diet habits. Other then this I’m satisfied but without this and correct data how much use is it?

Developer Response ,

Thank you for your review! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd - thanks in advance for your feedback and good luck with your goal!

T_W51918 ,

Nice app but doesn’t work

This is a nice app but the Apple Watch features don’t work and after paying for a subscription, a couple months later anytime I entered the app I would have to enter in all my account information and settings. Contacted customer service and they did not reach back out regarding my issue. So they just take your money and don’t care that the app isn’t working any more.

Developer Response ,

We have just launched a new version in the App Store that should fix your issue.


Please proceed as follows:


1) download version 9.1.0

2) log out and in again

3) force close the app and restart the app

4) track a new food item


These steps will trigger the data being synced to the app correctly.


If you still should have any problem, please come back to support with details at contact@lifesum.com


We deeply apologise for all the trouble and the waiting time!


The team is doing its utmost to completely solve this as soon as possible.

Wallie_217 ,

Great app

I like this app a lot and have used it for the better part of a year. My current only complaint is that it seems since it was updated for iOS 13 syncing my exercise with Apple health seems broken. Hasn’t logged any burned calories in a few days now.

Developer Response ,

Thank you for your review and sorry to hear that! Can you please send us more details regarding the issue through contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the trouble!

Phillips0425 ,

Does not say what it offers

It shows several different plans but every time I take the test it gives me the same plan I have tried numerous different answers and get the same result I have not found the Keto burn plan and I purchased the premium to see if I could see more and I feel very mislead about this ap and I can’t even get a full refund and now I am stuck with this ap I have paid for....

Developer Response ,

Thank you for your feedback and sorry to hear that! Despite the plan suggested to you, you have the possibility to choose any plan you wish and also to customise your calorie and macros allowance under Personal Details when following the Classic diet. You can change plan under Me > More > Current Plan.

tlabthbst ,

Only option?

This app is free but it will not let me use it until I choose a premium subscription 3, 6 or 12 months. I thought you could use this app with limited features that come with downloading it. If you want the premium features then you can choose to upgrade. This doesn’t it’s just download this free app and then pay to use it. Might as well make the app $3.75 a month.

Developer Response ,

Thank you for your review. Please, click on the "x" on the top of the Premium page in order to continue with the free version. Good luck with your goal!

rlarrivee ,

Problem with Fitbit synchro since last update

Love this app but since last update the automatic synchronisations with FitBit no longer work as they used to. I am forced to delete and then reinstall Lifesum for my FitBit data to be uploaded. Any way this could be addressed?

Developer Response ,

Thank you very much for your feedback! We will make sure that it reaches the responsible teams.

jdowkdksjslmax ,

I like it

I like that the app is more interactive than others i’ve used, i really don’t like all the glitches it’s having right now though :( every time i try to enter something or click anything it crashes.

Developer Response ,

We apologize for the issue you are experiencing.



Please make sure to update your OS to the lastest version, that should solve the issue.


If that should not help, please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

A1collert ,

Bugs

I was really excited about using this app, but it no longer allows me to use it after I connected my Facebook account. I enter the app and then it shuts it done before I’m even able to use it.

Developer Response ,

We apologise for the issue you are experiencing.


There will soon be a new version here on the App Store that will solve the issue. Please update your app as soon as it is live and check if you are still having issues. If that is the case, please contact us at contact@lifesum.com as soon as possible with details so we can investigate. Thank you!


A quick fix until then can be to update the OS version on your phone as that might be one reason for the crash.

Iniltear ,

Sync errors with Apple Health

Love the app, but it keeps losing some of my running data that showed up earlier in the day, but is gone by night as if I never did it. It’s kind of annoying for how much the annual subscription costs.

Developer Response ,

We are sorry to hear about this! Can you please send us some screenshots showing the problem at contact@lifesum.com so we can look into it? Thank you in advance!

neveragain987 ,

I would give it no stars!

I downloaded the app and attempted to log in...it then said I had the wrong email and said I needed to log in again. I couldn’t log in because I couldn’t go back a page so I needed to delete the app and reload it. Once I was in, I tried to sign up for premium 7 times!!!! It kept saying premium could not be purchased at this time! I deleted the am and AM NOT reinstalling it again!

Developer Response ,

We are very sorry to hear about the issue! Please feel free to contact us with more details and we will look into it.

msmaam26 ,

Love it!

This is so nice to have. I now know how much I should be in taking. Working out is the easy part for me. Food has always been my down fall. This has kept me on track.

Developer Response ,

We are very happy to hear that Lifesum is helping you with a healthier lifestyle and many thanks for your 5 star review! :)

afkdinner ,

It works but...

I love this app! It has helped me lose 2lbs in less than a week. However, there are a few minor features that are a bit frustrating.


1. There is only one snack time box. This doesn’t help for those who have more than one snack time to record all snacks consumed in one time setting.

2. There is no tracking for desserts.

3. There is no option to customize the fluid ounces in the water glasses or bottles.

4. If you tried the calendar notification for weigh ins, then decided to turn it off. The weigh in events are still visible in the calendar indefinitely.

Developer Response ,

Thank you very much for your feedback and well done on your success! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

Olivia Koucoumaris ,

Great app

Even though I wasn’t planning on losing weight, I felt accounted for all I eat and felt that I was being healthier and happier knowing I had goals to meet and ways to stay on track.

Hldftd ,

Won’t Save my weight updates

I love this app and I only do the free version. I am giving 3 stars because every 2 days I get a notification to update my weight. When I go to update, it has defaulted back to my original weight. If this wasn’t happening I would give this app 5 stars.

Developer Response ,

Thank you for your review! Can you please send your details and issues directly at contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

KBP0712 ,

Not accurate

This app is gorgeous, and visually you want to use it. That being said, if you are using this app to truly track you’re intake I do not advise it at all. I have found NUMEROUS foods that’s are incorrect. Foods that are “verified” with the check mark that are wrong, also tried scanning barcodes, also are almost always wrong. The food database is just so inaccurate that it’s hard to overlook. Back to MyFitnessPal for me.

Developer Response ,

We are very sorry to hear that you have found errors in our database and we thank you for your feedback. We have forwarded you review to the responsible team. You can read all you need to know regarding our food database in this article https://bit.ly/3fELLwI and you are more than welcome to send us these errors or any questions you have through contact@lifesum.com for direct assistance from our support team.

Samisam;) ,

Good App but confusing personal recipes

I love this app and I use it everyday, my only complaint is that’s it’s very difficult to find where to make your own recipe/meal. I wish there was an easier way to find the feature.

Laura Agamemnon ,

It’s okay...

Lifesum is a fairly good app if you’d like to track your calorie intake, or try different dieting plans...but it’s so fickle about what you eat, even if you ate a tomato straight from the vine, it’d yell at you for eating the natural sugar in the tomato. Plus, you can’t design your own custom meals within the app, you can only choose name brand food. Or a barcode.


I’m trying something else.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

Kbcjd2003 ,

Used to love, but now must pay or crash

I used to love this app. I had originally had a paid plan, but learned I didn’t need the extra features. I just liked a place to track calories and weight. The new updates now cause the app to repeatedly ask me to pick a paid plan. When I click out of the paid plans the app crashes. There are other free calorie counting apps so I’ve now deleted Lifesum.

Developer Response ,

Thank you very much for contacting us!


We are deeply sorry for the issues related to the latest version of the app!


We would kindly ask you to proceed as follows and come back to us in case this is not solving the issue for you:


>>Please log out of the app and in again. <<


This should solve the issue for you as it will trigger the sync of related data leading to the current issue(s) you are experiencing.


If it should NOT solve it OR if the issue should reappear after some time:


Please contact support at contact@lifesum.com and let us know after what time frame and how frequently this happens again.


Your feedback will be crucial for the investigation and solution of this issue.


Thank you very much in advance!


And again - please accept out apologies. We will do our utmost to solve this as soon as possible.

Superkake ,

I hate this app

I programmed it for English, but my recipe measurements are in metric. Not helpful. I have to spend a lot of time searching google to get the cook times and measurements. It forces you to choose one of their diet plans, which, isn’t what I wanted. The plans are nice but extremely limited, most of them for 7 days. Because the developers are Scandinavian, for those in the YS, many of your regular foods can’t be found in the database.

Developer Response ,

"Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app."

Averie🍟🍟 ,

It’s alright?

This app is pretty decent, I like seeing the smiley faces about my meals, although I think the food ratings are a bit unfair. The app says things like GRAPES are unhealthy. I also think it’s pretty frustrating when I workout and want to eat a “larger meal” instead of a small meal and then multiple snacks that I can’t.

Developer Response ,

"Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app."

Robandjenm ,

Expected more.

From the description, I expected lots and lots of recipes. There are a few, but not many and I have not found a way to print them easily for shopping lists. I also expected a guided recipee plan (colloction of recipes that i could use as a guide. No such feature apparent to me.

Developer Response ,

Thank you for your review! We are sorry to hear that Lifesum didn't meet your expectations and we thank you for your feedback!

Clo chau ,

Please fix the app a bit

I am very appreciative of the app, but it says for 12+ so 12 year olds should be able to use the great app. Unfortunately they can’t I just wanted to clear that up that’s all. Overall that app is very good for your health.

Developer Response ,

Thank you for your feedback!


We are following the Children's Online Privacy Protection Act (COPPA). COPPA imposes certain requirements on operators of websites or online services directed to children under 13 years of age. If you are under age 13, you are not allowed to submit any personal data through our Services.

0605gg ,

i love this app but...

this is a great app, it helps me eat healthier and track my weight loss. my only issue is that every time there’s an update something does wrong with the app where I’ve already updated it but it still won’t let me in saying i need to update it. but all around a good app

Developer Response ,

Thank you for rating and feedback and our apologies about the issue that came with our recent release. The problem has been resolved. Please, look out for v10.3.0 which will be released later this week and update again. Thank you for your patience on this matter!

llama_walrus ,

Great idea but not so vegan inclusive

I like how the app is easy to use and how it tries to help you to form better habits. However it doesn’t have very many vegan recipes which is very disappointing especially as a person new to veganism. I feel like this app could improve by including more vegan recipes.

Developer Response ,

Thank you for your review! We have forwarded your feedback to the team in charge. Good luck with your goal!

ARTom111 ,

Doesn’t work for me

I haven’t been able to use the paid features since I purchased the 3 month subscription. I have reached out to support with no resolution. Now the app is showing I need to subscribe again. I have the paid features till January 2020!


Have it 2 stars only because the look of the app is nice! I want my money back!

Developer Response ,

Thank you for reaching out!


Please make sure to either contact support directly at contact@lifesum.com or directly through the app settings. Support is answering every incoming email as soon as possible.


Thank you!

Lazarus_Blackstar ,

Buggy

I just paid for premium and tried out a plan... problem is this changed my daily calories to 2106. No problem, I thought. I’ll just change it back. Nope! EVERY single time I try to change it, it just jumps back to 2106. That’s a whopping 500 cal MORE than even my maintenance calories! For weight loss I am supposed to be creating a deficit, but it just won’t let me. Starting to regret paying. Outrageous! 😡

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

GioG 15 ,

One of the best nutritional apps out there overall

So far so good. I like the app. The only I think ya should incorporate is caffeine intake and have that be able to connect to Apple’s Health app. Also including other drinks into the app

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com


You can connect Health and Lifesum. Here you see more information: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=partners-trackers&f=health---what-data-is-being-synced-between-health-and-lifesum&p=all

R.E. from Durham NC ,

Really unfortunate

Every time I logged in, the app prompted me to upgrade my account to premium. However, I already had a premium account and the settings wouldn’t sync. After becoming frustrated with too many bugs in the software, I tried to cancel my account and had to go through Apple to do it. The subscription model billing through iTunes is flawed and created unnecessary frustration.

Developer Response ,

What you describe sounds like you have two accounts. Of you still want to have it solved, please contact us directly at contact@lifesum.com and we are happy to help!


Unfortunately we do not have any option for refunds as soon as payments are processed through iTunes. We are very sorry for the inconvenience.

Chiorrockstar ,

I like but...

I just downloaded the app last night. And I like it but every time I open the app, roughly 5 seconds later it crashes. I updated my phone’s software to see if that would fix it but it hasn’t. Help please?

Developer Response ,

We are very sorry to hear that app is crashing! Can you send us more details at contact@lifesum.com so we can look into this issue? Thank you in advance and apologies for the inconvenience!

Neel_Pat ,

Best Weight Watch and Diet Planning App

It is hands down the best app to monitor diet and lose/manage weight along the way.

I have used other apps but this is the one with best design in terms of look and navigation.

Developer Response ,

Many thanks for your positive review! We are very happy to hear that you're enjoying our app and we wish the best of luck with meeting your goal! :)

Joe836193 ,

Good looking app, but switching

Making camera scanning food a premium feature made me switch to MyFitnessPal for good. The app is easy to use but the premium features are extremely lacking and NOT worth the money. A single google search will yield better diet and meal plan advice, and I’m not going to pay monthly to scan a barcode. Good while it lasted.

Developer Response ,

Thank you for your review and sorry to hear that you feel that way. We appreciate your feedback!

LeBlueBuddy ,

Almost perfect

Need to be able to customize water intake amount, it’s annoying to only have the default options available. Add that feature and this app is worth every penny.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

abamhls ,

😓

I love this app so much and I’ve been using it for the past few years and I’ve decided I wanted to change my macros

It’s not necessary to buy premium to lose weight and track your macros, but I guess it is to change them now

I need to count pennies so I’m going to have to go to another app with a free version that’ll let me achieve my goals 😓 love this app thought without premium, it’s just frustrating

Developer Response ,

Thanks for your feedback. We had to remove this feature for several reasons but the app will still automatically calculate the calorie goal / macros that match your goal based on your details and follow the recommendations for healthily reaching your goal.

tiffanyyyamber ,

Nutritional Information WRONG

At first I loved the app! I just started eating healthy again and it was easy to input my food and keep on track. After looking at the nutritional information and comparing it to the actual packaging of the food I realized majority of it was wrong! The protein and calories aren’t correct! I’m not sure if anyone has had the same problem, but I’m glad I didn’t pay for the upgrade.

Developer Response ,

Thank you for leaving your comment and sorry to hear that you found some inaccuracies! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp.

moooooophhhhh ,

Realization

It really helps a lot in trying to become a healthier person. Overall it makes you realize what you eat.

Developer Response ,

Thank you very much for leaving your review! We are very happy to read that you enjoy using the app and that we can support you with your health goals!

Western Traveler 82 ,

Add Garmin Watches To Tracking

My wife and I both use your app, paid versions, and we use garmin watches to track our exercises. If you added Garmin to it like the Apple Watch tracks steps that would be awesome. We really like the app otherwise!

Developer Response ,

Thank yo very much for your feedback! We have sent it through to the team in charge!


Our product team is also collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app. Thank you!

JinGinJin ,

You have to pay for the diets

I’ve been looking everywhere for an app that will give you free diet meals and I thought this one was the one, but it’s not. Don’t get me wrong if you want to be able to track your calories this app is great but other than that you basically can’t do much, unless of course if you pay for the meal plans🤷‍♀️

Developer Response ,

Thank you for rating our app! We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding!

jamgan50 ,

Limited food information

I purchased the life sum app about 5 months ago. I like the structure and the flexibility of the plans. The problem is the food choices are extremely limited and often incorrect. It takes a solid

Commitment to find your food to log in everyday. And it’s not guaranteed to be correct. Frustrating.

Developer Response ,

Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

RealSubscriber ,

Shopping cart “feature” very misleading

This is a nice app, but the premium subscription is advertised as something with meal plan and shopping list. The shopping list feature is of no use, since there is no such list at all! it’s hisar an icon next to the meal. It does not help with your shopping. And there is no trial as such, I cancelled my sub after 3 months.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Nicoleslaughter45 ,

Definitely worth the premium

It’s better than weight watches, it customizable for meal planning with vegan options and it keeps me on track and focused. I already lost 3lbs in 1 week. I love it 🥰

Developer Response ,

Many thanks for your 5 star rating and positive feedback!

melanietnic ,

Lots of help

This app is great to keep up with what you eat, drink, and your daily exercise! Many food products are available- like Mexican foods, hamburger helper, breakfast biscuits by name brand, and even snacks like tortilla chips. It can help you eat healthier and update your weight.

Developer Response ,

Thank you for sharing your review, pleased to hear you like the app!

anna1691 ,

Useful, but has frustrating glitches

I have to log my food twice frequently because sometimes when I log it it immediately deletes my entries. Also, it is difficult to find foods that aren’t attached to a restaurant. I measure a lot in cups and tablespoons, and many foods are listed in ounces and grams. So overall difficult to log food.

Developer Response ,

Thank you for leaving your feedback, we appreciate that and will make sureit reaches the team in charge!

Egghead360 ,

Not for everyone

So I went ahead and wasted $21 on this app. It restricts you too much and doesn’t allow you to create a plan that works best for you. The protein calculator is inaccurate. I am 200lbs and it was saying that 1.25 grams of protein per pound would be 130 grams. I thought I would be able make it my plan and get away from the MyFitnessPal pal cost. Guess I was wrong.

Developer Response ,

We are very sorry to hear that you feel that way. Please contact us at contact@lifesum.com with more details about your experience so we can understand even better what you do not like about the app.

jessbug21 ,

Glitchy and inconsistent

The weight input glitches almost daily to tell me I’m at my goal, several of the food barcodes are wrong and serving sizes are all over the place. Calorie info is different than what the packaging of the actual food says and nutrition info is missing for so much stuff. Glitches when I try to add same meal as yesterday it will add it two or three times. Not worth premium at all

Developer Response ,

Thank you for your feedback. We are working on a solution for the error you have experienced. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

Superkate135 ,

Pretty good

I enjoy the water tracking and meal tracking system. I wish that I got more feedback about how I was eating today. Like, an end of the day note or something with tips of better snacking or something. Also, more notifications about drinking water or reminding me to eat.

Developer Response ,

Thank you very much for your rating and your feedback! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd. All the best with reaching your goal!

Baelrath ,

Ok App

Extremely annoying bug that won’t update calories once a meal is added. The fix on the website is to close the app and then re-open. Also, can’t choose specific items in a recipe to add to food cart OR customize the recipe with other ingredients.

Developer Response ,

We are sorry to hear that! Can you reach out to contact@lifesum.com with more details and some screenshots showing the problem so we can further assist you? Thanks in advance and apologies for the inconvenience!

misscarlyannn ,

Not a fan

To be honest, I’m not a fan of this app. I used a website to calculate my macros out, and this app won’t let you put in your own values for macros, instead you have to use their preselected values. In addition, I get healthy meal prepped meals sent to me weekly. I am only able to imput the calories into this app, and not the macros. How am I supposed to track my macros if I can’t add them?

Developer Response ,

Thanks for your feedback! As a Premium user, it is possible to customise your macros with the 5:2 plan and the Classic Diet.

SS_ttt432 ,

Great app!!!

This app is amazing! It helps you lose and gain weight. It is very helpful, while keeping track of your calories. Also, there are no ads and it is free. Very user friendly!

Developer Response ,

Many thanks for your positive review!

Shawna Alldridge ,

Intermittent Fasting

Would you consider putting an Intermittent Fasting Plan in the paid version? I am doing a 7 day a week 18/6. Other than that I love the app just don’t use the plans due to being vegan and IF 18/6.

Developer Response ,

Currently you can find 5:2 as well as 6:1 among our diet plans.



Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

e_2261 ,

Life changing.

This app is amazing for losing weight and being healthier. When I first started, after only two days I felt better emotionally and physically. 100% recommend

Developer Response ,

We are super excited to hear that Lifesum has helped you improve your lifestyle! Thank you for sharing your positive thoughts on our app!

Yiftibob2 ,

Food search

I really like this app. The only thing I would like to see is more food choices in the search and an option to add your own meals.

Developer Response ,

Thank you for your feedback! For items that you cannot find in our database, you can create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

Grrrrrrr!! ,

Fasting Plans

I love your app. Thank you for all the hard work you have put into it! Is there an upcoming update that could add other fasting plans like 16/8 or 18/6?? I would love to have my fasting plan on it but you don’t have those options at all.

Developer Response ,

Yay, we are so glad to hear it! Thank you for sharing! Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

Q4rl0s ,

Nice design but Inaccurate data

It is a neat app, and very easy to use. However it fails its main purposes because of the inaccuracy of the calories.

For example, it says the Creamy Almond Butter you get at Costco (Kirkland brand), which is verified, is 210 cals per tablespoon which they say is the serving side.


That is incorrect. The label says 210cals per serving which is 2 tbsp (32g). So if you enter that you had one tbsp, the app will tell you you eat 210cal, but in reality you only had 105cal.


Another cal tracking app, which I won’t say the name so people don’t think this is not a real review, got it right.

Developer Response ,

Thank you for your feedback. It is indeed a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, but always recommend to track foods that are marked with the Verified by Lifesum tick. Please also feel free to report the errors you encounter in the app. Thank you!

AshleyKimler ,

Really, really like — almost love

I’m not paying for the premium version. But, I would love the ability to choose how many calories I want to eat in a day based on my activity level and not vise versa. Everything else is 👌

Developer Response ,

Thank you for your feedback Ashley, we will make sure it reaches the responsible team. We calculate the energy (kcal) recommendation though the Harrys Benedict equation. This is a validated formula that gives a BMR value (basic metabolic rate). Depending on what activity level and goal the user then chose, we get the total energy recommendation. Furthermore, if you wish to try out our premium features, please feel free to email us at contact@lifesum.com for a free trial. Thank you!

Henbi🐍🐍🐍🐍🐍 ,

App glitches

I love this app, it helps keep me in check with my diet and is awesome with keeping up with calories and all the good stuff. However, recently the app has been having glitches and does not rate my meals... updates please?

Developer Response ,

Many thanks for your review and feedback! From now on the ratings (food, meal and day ratings) do not show for any meal plan any longer but for all other plans we are offering.


That is intended. This programme is just focusing on basics. The Lifescore™ as well as the rating will be visible again as soon as you finish a meal plan and switch to a normal plan without meal plan.

paigegovey ,

Scam!

I downloaded this app and was super excited. I purchased a premium account right away. I have now been waiting days to hear back from any support because my app does not reflect my purchase and therefore I cannot use the features that were my reason for downloading. My app constantly tries to get me to “upgrade to premium” even though I’ve already made the purchase.

Developer Response ,

Thank you for reaching out and sorry to hear about this issue! Our support team responds to all emails so please, make sure that you are directly sending your details to contact@lifesum.com. A support agent will be in touch as soon as possible and fix this issue for you. Thank you for your patience!

DerpyDixon ,

Paleo

I really do enjoy using this app, but was wondering if you could add a Paleo diet plan/Recipes? For Paleo you are not really supposed to calorie count but I find this app so helpful and the recipes to be really good! So please please please add Paleo as one of the diet plans for this app! I will definitely consider buying premium with a paleo diet feature and recipient to go with it!

Developer Response ,

Thank you very much for your feedback! We have forwarded your request to the responsible team!

GolferOreo ,

Bad user experience

Totally regret getting my one year membership. The app offers poor user experience. Accidentally clicked on the Eat this everyday button and there isn't any button to undo that?! App doesn't let you just add their recipe to your daily calorie count, need to add them one by one even when you use their recipe. Should have never listen to those sponsored youtubers on this app :(

Developer Response ,

Thank you very much for your feedback!


In order to undo it, please click into the day where you want to eat something else and then you get the option to choose another meal instead.

StarFishSelina ,

I don’t even get to use it

I’m filling out the basics and when I’m typing my goal weight in, it keeps saying low BMI, I don’t even know what that is. I feel like we should have our own control of what weight we want to be, isn’t it the whole point to this app? I’m really trying to loose weight here but I can’t even sign in, how do I get past this😩😭?!

Developer Response ,

We are very sorry for the inconvenience! Please be so kind ans contact us with your personal details and the goal weight at contact@lifesum.com so we can look into this and see if that is an error. Thank you!

excuje meeee ,

Helpful

This app is amazing especially when your trying to keep track of everything and don’t have a lot of time 😭I love this app

Developer Response ,

We are so happy to hear that you're satisfied and we truly appreciate your 5 star review and positive feedback! :-)

goldielocks42 ,

User friendly! Some bugs.

Most issues with not being able to edit my created recipes, and past days going blank on my Keto Progress chart. App really needs bug fixes. Will likely not renew subscription unless these problems are resolved.

Developer Response ,

Thanks for your review! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

Scorpioluvvy ,

Recipes

My only problem with the app is the recipes, they are slightly odd. Example: pickle egg and three sauces, spiced Savoy cabbage with sultanas and walnuts. I am looking for a meal prep app and this is not it. I do give it three stars because you can scan and log your own stuff. Just don’t like the recipes it gives you.

Developer Response ,

We are sorry to hear that you are not satisfied with our recipes and we thank you for your feedback! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

Lyddie10 ,

Took my money.

I downloaded the app, bought the $21 for 3 month subscription. It then took my money & IMMEDIATELY kicked me out of the app. When I went back in I had to reply in twice because the first time it said my email was already registered. Then once I was logged in I tried to click on the plan that I just bought, then a page popped up saying I needed to buy it to get access.

Developer Response ,

We apologise for this inconvenience! Please contact support at contact@lifesum.com and they will help you find the Premium account. A fix for the logging out is already on the way and will soon be published in the App Store.


Again: we are very sorry for this inconvenience!

bayesianBalls ,

Issues with update

First off I really like this app and decided to buy premium for a year. Since then, there was an update and now :


- The premium features are gone, and doesn’t recognize that I have premium, so I restore the purchase but then the next day the same thing happens, “30% off premium!” Ads appear.


- my log for the past week has been cleared


- my weight is now in kg, calories are now kcal


- and the app crashes every time I try to update my weight :)


- let’s get this thing workin again


- I appreciate you mr/ms iOS developer (and you too whoever reads these, a little less though, sorry)

Developer Response ,

Thank you for contacting us! We deeply apologise for the long response time at the moment.


Please proceed as follows because then you will contact us directly through the app and we will see what account you are currently logged into and have more details we can use for a more detailed search for your (Premium) account.


If you do not have any account at the moment, please create a new one and then follow these steps:


1. Go to Settings in the app

2. Click on Support

3. Click on an article of the FAQ there

4. Click on Contact us

5. Write a short message describing your issue and enclose a copy of your receipt

6. Send it


As soon as we will receive the message we will process a detailed search with the data we will then have at our hands.


Thank you very much in advance!

ACamargo99 ,

Great app, but some new features are needed.

Excellent interface, amazing features. But please add water reminders, I'd prefer to be reminded to drink every hour (for example). Also, add health input options such as how many times we peed/bowl movement. I'd love to record that data.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

tinaterrific ,

Great app but wish for more vegan info

I love this app. It’s my favorite tracker I’ve used so far. I would have given it 5 stars but would like to see more inclusion of plant based diets. The vegan for a week plan is great but a regular plan would be even better.

Developer Response ,

Thank you very much for you feedback! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd

Masterfoamy85 ,

Pls fix

App seems not compatible with latest ios 11 update



Edit:


App works fine now. Thanks for fixing! I really love this app as it keeps me on track how much I have eaten for the day :)

Developer Response ,

A fix will very soon be launched. Please update your app as soon as it is live and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

ceast96 ,

Real results

Sticking to the meal plan and recommendations that Lifesum gives has changed how much I think I should eat and has given me confidence that I can reach my goals if I set my mind to it!

SeanReid05 ,

Doesn’t work well with Apple Watch -beware

They have several known issues where the app stops working with the watch. One solution is to literally start a whole new account. For someone using the app to historically track progress this is a pointless solve. If you’re an Apple Watch user and it’s functionality with the watch is important find a different app.

AvaSapp06! ,

Really nice

i love this app it keeps me on track, my only problem is that you have to pay to scan barcodes on certain items you can't find on the search bar

Developer Response ,

Thank you very much for your review! We are glad you like the app, and yes we are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 85 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

jellykid44 ,

Could use some corrections

I liked the app and how easy it was to find different foods I ate easily. I personally struggle to gain weight and eat so the feature I really did not like seeing is when I was “over on calories” I can see why that may be helpful for someone trying to lose weight but I personally really did not like it.

Developer Response ,

Thank you very much for your feedback!


We apologise for the inconvenience - this should, of course, not happen when you have chosen the goal "gain weight". Could you please contact support at contact@lifesum.com with more details so we can have a look at this and investigate?


Thank you very much in advance!


MonsterMakeupFX ,

Disappointed

If you add any exercise it will ADD to your calorie count! You could end up eating hundreds more calories than expected thinking you still have some left. It also shames you for skipping breakfast or deviating from the “classic” plan. Maybe the paid version is worth it, but the basic is pretty worthless.

Developer Response ,

Hi there, thank yo for your feedback!

The calorie calculation we recommend do not take any excersise into account. When excersising, you burn calories - and when tracking that excersise (which you are supposed to do in order to get the correct recommendations) you are recommended to eat accordingly. If you wouldn’t track the excersise you are doing and just eating according the recommendation provided without the excersise included you are likely to be on a too high energy deficit.

Also, we are aware of that not everyone prefer to eat according to our meal suggestions - and that is part of further development for the product.

phormality ,

Horrible Onboaridng Experience

This is by far the worst intro I’ve ever had to an app. All I wanted to do was download an app to log my lunch. I threw my phone on the floor in frustration at one point, as I thought the attempts to rope me into premium would never end. I deleted the app before even getting to the point of logging a single meal. Maybe let people try what you have to offer before you milk them for cash...

Developer Response ,

We are truly sorry to hear that you experienced our app like this and we thank you for bringing it up. Your feedback has been forwarded to the team in charge.

bradely151 ,

This works.

August 2019 i’m Bradely Hogue I’m 15, 5’10 and I weighed 180 pounds.


As of today April 7th 2020 I’m still 15 but I’m 5’11 I weigh somewhere around 150 this app has definitely helped so much, 5 star appreciate everything they’ve done for me

Developer Response ,

Congratulations! We are happy to read that you are satisfied!

Dollhouse86 ,

Visually very nice

Enjoying this app .. easy to enter foods and I like that it tracks water .. would love to be able to track a couple other health habits too customized for goals like meditation or vitamins

Developer Response ,

Many thanks for your positive review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!


Selah Garden ,

Needs a few user friendly upgrades

I like the app, but there needs to be more exercise options like rebounding and triking for 2 as well as serving size options in US measurements. Kind of frustrating to try to calculate and search for. I got the app to save time.

Developer Response ,

Thanks for your review! You can create your own exercises under Me > Favorites. Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd!

jefferyjxn ,

Mostly great

Could do with some performance improvements. I’m on a 7 Plus and still experience little hiccups in animations and app transitions from time to time. Otherwise a great app though. Has really helped me put my lifestyle in perspective.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

Jmiah009 ,

Glitch

I love the app but when you add food to the snack category you can’t delete the food or edit it I think it’s a glitch tried deleting and re downloading still same issue won’t go away

Developer Response ,

Thanks for your review! Can you send us some more details at contact@lifesum.com so we can look into this? Thanks in advance and good luck with your goal!

99.nutmeg ,

Fabulous

I love how this app lets you know what foods are not as healthy. If I log in everything I eat for the day, each time I do, it rates the heath quality of the specific food item.

Developer Response ,

We are very happy to hear that Lifesum has contributed in your healthier lifestyle! Thank you very much for your positive review and good luck with reaching your goal! :)

saysaypoo ,

Love how it’s tracking everything you eat and following a system😁

Love how it’s tracking everything you eat and following a system 😃🙂🙂

Developer Response ,

Thank you very much for your positive review and good luck with reaching your goal!

M fromTex ,

Camera

I upgraded app because I was excited about the camera feature. Unfortunately, it rarely recognizes my app. If feature is not improved I will probably just go back to MyFitnessPal as it is free and the database of foods seems to be more comprehensive. Please fix the camera!

Developer Response ,

We are very sorry to hear that you feel like that!


We will make sure your feedback reaches the responsible team.

C0rine ,

Let me Track my sleep

Great app, very sleek design just would love it if I could track my sleep along with everything else given it’s an essential part of the health journey. thanks 😘

Developer Response ,

Thanks for your positive review - we are glad to hear that you are satisfied with Lifesum! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

Susanaa94 ,

App crashes and lost settings

Would be great if the app wasn’t constantly crashing and if the settings didn’t reset themselves. My app won’t exclude exercise calories even though it’s set to do so. It also won’t let me add a recipe. Always always always crashes.

Developer Response ,

We are sorry to hear that you've encountered these issues! Can you please send us more details and some screenshots showing the problems at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience! Please, note that the issue with creating your own recipes will be solved in our next release. Thanks for your patience!

fenix_rizing ,

Disappointed

I am following the keto diet and got this app because I was led to believe that it was one of the plans that was offered within. I subscribed for a trial of three months and I can’t find the keto diet planned nor can I update my weight I keep getting caught in an endless loop. Very disappointed. Minutes after signing up and I have already canceled.

Developer Response ,

We deeply apologise for this! Please contact support directly at contact@lifesum.com and they will help you sort his out quickly. Thank you!

Lys Cos ,

Too many bugs

I loved it prior to an update. I went for the premium and now it is never right. The app won’t sync with my watch and it’s always making errors when calculating calories. It’s small to complain about but spending money for something to always be broken can be frustrating.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

max.heusser ,

Buggy and poor customer service

This app consistently looses track of my burned calories. The meal plans aren’t really practical for a busy individual. Customer service doesn’t respond.


There are other apps out there that do the same thing better. I would not recommend you sign up for the paid app like me.

Developer Response ,

We deeply apologise for the current issues. The team is doing its best to solve this as soon as possible.


Our support is answering every incoming email but depending on the workload it might take a bit longer - please see our automatic reply for their working hours.

Keysitaa ,

So far so good!

I've had the app for a week now and I have lost 7 pounds! I love how it automatically connects to my Apple Watch and counts the calories I lose throughout the day. Currently on the 5:2 diet. It's great!

M5riley ,

Stay on track.

I absolutely love this app! It helps me stay on track and the scan barcode makes it 10xeasier for me when planning our meals! I love it!

Developer Response ,

We are delighted to hear it! Thank you for sharing your review!

Rwylie64jc ,

Underwhelming

I’m trying to lose a few lbs. the food journal is good for keeping a food journal, but not great as a weight loss app. There is no real information added, such as…1 egg is good protein but you also need a grain? Just s face with no information. No details after the day is complete that says at this rate you will be down to such & such lbs in a month.

Somebody who can read. ,

Close, but missing integration

I so want to use this app and become a member. It is so well designed, but the lack of Health App integration for micronutrients, macronutrients, etc. is a dealbreaker. Hopefully this changes soon in an update. Until then, I’ll have to stick with competitors who write values to the Health App for macro and micro nutrients.

Developer Response ,

Thank you so much for leaving your feedback and request, we have forwarded it to the team in charge.


Our product team is also collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app. Thank you!

j10jj ,

Confusing and time consuming

I’m not sure how they are rating these meals. Last night I cheated and had breaded chicken wings with ranch dressing and got a smile rating but when I have a healthy snack like a RX bar I get a gray sad face. Doesn’t make sense to me. I wish I hadn't paid for the whole year. Also I find it very time consuming and exhausting trying to come up with meals that will fit an equation that doesn’t make sense.

Developer Response ,

HI there, thank you so much for contacting us! There are a few reasons as to why this could happen, please read all about our meal ratings here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?l=en&s=life-rating-life-score&f=meal-rating---ios&p=all.

Please feel free to either leave your contact details so we can reach out or email us directly at contact@lifesum.com if you wish further assistance! Thank you!

Logo10000 ,

Love it

I love the app. It is my favorite one to use to track my daily food intake for me to reach my macro goals! On the other hand, I wish there was a way to add in a whole recipe for a meal. If that were to be done this app would be absolutely perfect!

Developer Response ,

Thank you so very much for your positive feedback! We are very happy to read that you are satisfied!

Muskeytoo ,

The recipes are easy to make

The program is pretty good I give it a 8

It is not necessarily user friendly. It’s very hard to correct wrong entries, and make corrections, you would literally have to delete the your program and start all over again.

Developer Response ,

Thank you very much for your feedback, please contact us directly at contact@lifesum.com if you need any assistance - we are here to help!

laurenlo9009 ,

Love this app but

I love this app and use it daily. I only wish it had similar fill in icons that can track daily /weekly meats grains dairy alcohol and fats/sweets. I feel the visuals will help you mentally stay on track

Pinon Coffee ,

Not good for home cooks

The food logging has really strange gaps.

1) The units are listed in “servings” (so mysterious!) or by weight. I don’t use a food scale, but I can tell you if I put in a tablespoon or a cup.

2) I do my own cooking, but there’s no way to enter my own recipes. I guarantee my ratatouille is healthier than a packet from Marks and Spenser, which the database has, but... who knows exactly?

3) The foods in the database do not have an ingredient list, so it’s impossible to tell which option most closely aligns with what I ate.


I think if you primarily eat prepackaged food, this would serve you better.

Developer Response ,

Thank you very much for your feedback! We will inform the responsible team regarding your feedback.

bee1391 ,

Tough to track

While it is super easy to track simple food or the recipes provided it is super difficult to track meals made from whole recipes that are not in the app database. If I am cooking a whole meal for a few people (such as a soup) it would be nice to be able to save this recipe to track a serving as opposed to entering a portion of each ingredient

Developer Response ,

Please see these instructions - you can easily create own food items, recipes and meals under Favorites: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-recipes-food-items-meals-exercises-under-favorites---ios&p=all

tadp0d ,

Water Tracker

Please add the ability to adjust water bottle size. For example some presets, 16oz, 24oz, 40oz.


I can’t manually adjust my goal or the size of my water bottle. I drink from a 40oz water bottle and have a goal of 120oz a day but have no way of reflecting that in the app and tapping each time I drink one of my bottle sizes.


Thank you.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Noir Amnesiac ,

Regretting getting the year subscription

Initially I thought the app would as okay and ended up getting the year subscription because of the discount. After using it for a few weeks I'm realizing how lacking in features and actual function the app is. It’s pretty but I really wish I could get my money back.

Developer Response ,

We are very sorry to hear that your experience with our app is not aas expected. Please feel free to send us more detailed feedback what you are missing to contact@lifesum.com. Thank you very much!

Hfcjjggdfgjjjj ,

Pregnancy

I’ve always preferred this app over others until I became pregnant. It does not help me keep up with my information as a pregnant woman and not a regular person. Adding a feature like that would be very helpful. Can’t purchase premium without it unfortunately.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

bvorthmann ,

Prepare yourself for junk mail

Since I downloaded your app, I have been bombarded with a RIDICULOUS amount of junk mail. So not cool!! The app itself is fine but the happy faces and sad faces based on whether you ate something good or bad makes me feel a bit guilty when I indulge in a treat. Since I typically make healthy choices, I don’t need to feel guilty when I do not. Not sure I’ll continue using.....

Developer Response ,

In case you do not want to receive any more mails, please click on the Unsubscribe link in the email you have received. That will take you of any mailing list with immediate effect.


Thank you for your feedback concerning the rating system. At the moment there is no option to turn these off, please feel free to vote for that on https://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top, thank you!

GRF1399 ,

Excelent App

Been using it for a couple weeks and has been key in maintaining discipline during that time. It is extremely helpful, and the diary feature is great.

Developer Response ,

We are very happy to hear that Lifesum has contributed to your healthier lifestyle and we thank you very much for your awesome review!

WaxmellWu ,

Want to add nutrition information

This app is awesome, but it could be better if it allows users to add detailed nutrition information. Feels bad when I can only add calories but keep proteins and stuff 0 and cannot see my track.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

penae65 ,

Great

I have really enjoyed the premium service and it has helped. Only problem I’ve had is it not connecting to my iPhone ‘s nutrition information such as sodium, carbs, fats, and cholesterol

Developer Response ,

Thank you very much for your feedback!


We are very glad to read that you are satisfied.

AILAPL ,

Missing so many foods

This app could be great but there are two things that really frustrate me. First thing is that if you make a lot of your own food you cannot create your own recipe. Second is that so many things are missing nutrition information.

Developer Response ,

Many thanks for your feedback! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items, including recipes and meals, under Favorites. Find out more here: http://bit.ly/2CSyBYp.

Lindsayjopersonal ,

It looks almost amazing...

I can’t seem to change my meal plan without buying a subscription? I just feel like this app prioritizes the Keto diet too much. I love the simplicity of it and the foods that are calculated, but it’s kind of annoying not being able to change my meal plan.

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial! :)

Mrs.Heather ,

Pay to track anything besides “classic” dietary goals

Have to buy a subscription to track any keto, low carb or fasting dietary style lifestyles. Otherwise it bases food journal on common low fat/reduced calorie goals. Can’t adjust macros to make it work (without paying for subscription).


Maybe at least have a low carb version that’s free to try the tracking and then upgrade to better plan and pay?

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial! :)

Kira_cham ,

Amazing app

I love everything about the app. It’s easy to use, love the scan barcode feature, cool recipes, the animated iWatch green guy is the best!



Just one thing-please remove the unfinished circle from the app icon 😰😱

Developer Response ,

Thank you very much for your positive feedback and awesome review! Sorry to hear you are not a fan of our logo icon! We will make sure to forward your comment to the team in charge. Good luck with reaching your goal!

big_gurl12 ,

❤️

This is a pleasure to have. It helps you stay away from unhealthy and life threatening diseases and helps you lose weight faster. Great app you should definitely download it❤️.

Developer Response ,

We are very happy to hear that Lifesum has contributed to your healthier lifestyle and we thank you very much for your awesome review!

tdtish ,

Non-Responsive

The Keto Menus are not realistically what I would make, or want to eat. The “options are very limited” and repeated over and over on the meal plan. Immediately after purchasing and seeing that the “purchased” version was not very helpful, I emailed the company, and have not received any responses.


You’re much better off using MyFitnessPal for tracking and Pinterest for finding good recipes.

Developer Response ,

We are awfully sorry for the inconvenience! Support will reach out to you as soon as they get to your email. Currently we have a far longer response time due to many mails. Support is doing its best to answer as soon as possible.

jmwith4k9s ,

Worst customer service ever!

I used to love the app. I paid for a year of premium status that went away after a month. I tried to contact the company several times and they just never answered. They completely ignored the fact that I was charged for a year and only used a month’s worth. Don’t buy their products if they can’t even support their own apps.

Developer Response ,

Thank you for contacting us! We deeply apologise for the long response time at the moment.


Please proceed as follows because then you will contact us directly through the app and we will see what account you are currently logged into and have more details we can use for a more detailed search for your (Premium) account.


If you do not have any account at the moment, please create a new one and then follow these steps:


1. Go to Settings in the app

2. Click on Support

3. Click on an article of the FAQ there

4. Click on Contact us

5. Write a short message describing your issue and enclose a copy of your receipt

6. Send it


As soon as we will receive the message we will process a detailed search with the data we will then have at our hands.


Thank you very much in advance!

Crochet geek 26 ,

Love this app

I down loaded this app back in March 28 since then I lost 7.2 pounds I love how it has a water tracker fruit tracker veggie tracker and I love how it counts your steps! I even tried some of lifesum recipes there awesome they tested so good 😌

Developer Response ,

We are super excited to hear that Lifesum has helped you improve your lifestyle! Thank you for sharing your positive thoughts on our app and congrats on your success! :-)

limpd!(k ,

Unable to edit meals

I paid $56 and now all of a sudden I’m unable to edit or even delete meals that I’ve favorited. Annoying


Edit - thank you for the support

Developer Response ,

Lifesum verified food items show a Report button, in case you find something is incorrect. Please fid all information on how to create, edit and delete your self created meals here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?l=en&p=all&s=food-exercise-tracking&f=favorites---what-is-it-and-how-does-it-work---ios.


If you need any further assistance please contact us directly at contact@lifesum.com. Thank you!

OrgSparky ,

Works well

I love the app but I wish there was pregnancies mode to eat healthier and that would say you are overweight when you know your doctors say your fine.

Developer Response ,

Thank you for your review! Please, visit this article https://bit.ly/2m3Lmwh for information on how to use Lifesum when pregnant or breastfeeding.

jenniferhan38 ,

i like it overall but lots of glitches

i enjoy this app overall—easy to use, nice aesthetic design, and good functionality (mostly) but a number of pesky glitches!



+ the daily tallies of some key things you’d want to track (for me it’s sugar intake) are sometimes way off. i’ve added up the individual totals listed from each meal and compared it to the daily tally and they don’t match.


+ often when adding a food item, it’ll add it to the day before instead of your current day.


+ my personal details in settings also keep mysteriously changing my birthday to 5/2 instead of my real birthday (inconsequential but weird).


+ i’d also suggest an option to quick add a combination of foods to another day (really helpful if you meal prep or simply change your mind about what to eat on which day). that’s one feature from the myfitnesspal app i think is really lacking here.

Developer Response ,

Thank you very much for taking the time to share your feedback and sorry to hear about the issues you are experiencing! Can you please send us some screenshots showing the problem as well as your registered email, phone model, OS version and app version through contact@lifesum.com so we can look into this for you as soon as possible? Thank you in advance and apologies for the inconvenience! Also, our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!


bratlif2 ,

Nice graphics but conflicting information

There is a great meal planner with delicious recipes. However, this app is a mess where the diary is concerned.

The system will keep telling you in your diary that the meal plan the system generated for you is out of balance, or is lacking nutrition. Or has too many carbs, etc. Which means you have to either ignore the diary OR the planner.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

G8trCan ,

Disappointing

After just a few hours of using this app I have found it full of erroneous information, which I am sure is user generated. However, those results pull up before verified results. In general

This app is not as good as the MyFitnessPal free version.


The graphics are nice and I’d like th photo plate option, but need a more accurate app.

Developer Response ,

We are sorry to hear that Lifesum didn't reach your expectations and we thank you for your feedback, which we have forwarded to the responsible team.

Mani_0421 ,

Annoying

Doesn’t pull up all the foods i type in, makes it hard to track..

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

LeahAMay ,

Accurate Macros, easy to track, scanning my foods has never been easier!

I’ve tried many other apps for macro counting and weight loss, LifeSum is BY FAR my favorite!

Developer Response ,

Thank you so much for leaving your positive review! We are delighted to hear that you are satisfied with the app! :)

Person 834326534 ,

Suggestion

You should be able to choose the size of your water bottle/glass. For example, you can only choose between a glass of 8.45 oz or a bottle of 16.9 oz. I frequently drink out of a 24 oz bottle and it’s pretty difficult to accurately track that

Jlw6905 ,

Inaccurate Nutritional Information and Serving Sizes

This app was really disappointing. I wanted it to be great! The recipes looked decent but every single thing I added didn’t make any sense. How would I possibly know how many grams of something I’m eating when I’m out and about. When I would try to switch to tablespoons or cups it would completely inaccurately change the calorie count.

Developer Response ,

Thank you very much for your feedback!


We are aware about the challenges in the food database and will invest a lot of effort into working on these issues during the next few months.


Thank you very much for your patience!

lorensosac ,

Trial before subscribing

There isn’t many recipes as I hoped for and when you add your meal, the calories are way off or you need add it yourself and look up the calories in the web. Some gluten-free products are not in the database when you scan it. I bought the one year subscription and for me it wasn’t worth it.

Developer Response ,

Hi there, thank you so much for your review. We are sorry to hear you did not like the app. We will make sure to forward your feedback to the responsible team.

Llilkim ,

Very basic

I have the paid version and still feels very basic. Only has room for 3 meals and a snack. When I tried to input my own macro numbers it would only allow for certain numbers to be put in. Going somewhere else.

Developer Response ,

Thank you for reaching out to us regarding this! You can adjust nutrition settings per wish either by moving the slide or clicking on "-" and "+" left and right to the slide and tap on Save when you're done.


The macros for the Keto diets are freely adjustable except for the carbs. The percentage for the carbs is locked as we otherwise do not have any technical solution to allot matching recipes.


You can now choose between three plans either offering 20, 50 or 100 grams of carbs (Ketogenic Easy, Ketogenic Medium, Ketogenic Strict) - but you are able to manually change fat and protein.


Please reach out to contact@lifesum.com if you need further help with this!

christianvinger ,

Good

I have had Lifesum for a while and it is cute and efficient, the only reason why I do not give five stars is because you can’t add food from the Apple Watch and a lot of the features require premium.

Developer Response ,

Thank you for reaching out - currently, you can use the watch app as follows:


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=partners-trackers&f=the-apple-watch-app---how-is-it-working&p=all

mads_lindsey ,

Workouts/Calories

Hi! I like Lifesum and how I can add my food and water and things that come with it.


The one thing that really bothers me is on the “exercise” portion, it always tells me it can never find the type of workout I am wanting to put in.

Why is that? I can’t add it like the food and it keeps a history, it just says it basically doesn’t exist so I can’t put in my workout for that day and see the calories...


Will this be fixed anytime soon? I’ve had Lifesum for over a year but it’s stayed the same with this section of the app!


Xoxo,

Madison

Developer Response ,

Hi Madison, thank you for your review! Can you please send us more details and some screenshots showing the issue you are describing through contact@lifesum.com so we can look into this for you? Thank you and apologies for the inconvenience!

tryingtobehealthy7 ,

Not good for keto

This app was rated #1 for tracking keto. It’s awful! Half of the foods they recommend aren’t keto friendly and have way too many carbs in them. I tested it and switched to Vegan bc that’s what my boyfriend is doing and they recommended meals with meat! Also, when you track food 8/10 the nutrient info is incorrect.


Bummed I wasted $30 on this for 3 months.

Developer Response ,

Thank you for sharing your feedback. We have 3 keto diet plans and 2 keto Meal Plans available designed to support this diet. We are very interested to know which diet or Meal Plan you chose that gave you foods/recipes with the wrong amount of carbs so we kindly ask that you send us more details/screenshots showing this issue so we can look into it. Thank you in advance!

Navy Planner ,

Bought Premium but keeps dropping it...

I have a premium subscription and every few hours the app how’s the banner at the top asking if it want to buy the subscription. When I go into my profile it says “free” but I clearly have a subscription. I have tried contacting support but the chat screen just hangs at the “bot collecting data...” prompt. When will I get my value here?

Developer Response ,

We are sorry to hear this! Can you please send us more details and your registered email address at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!

Tisha Gail ,

Love the app...but

I love the features on this app! However, I’m not getting notifications on my iPhone or Apple Watch even though I have it set. I’ve tried deleting the app and reinstalling with no luck. I even made sure it’s on on my iPhone settings. Not sure what else I can do.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

La Dame de Monsoreau ,

Should offer a free Premium trial

Seems like a decent app that meets my needs. Though a lot of features are covered under Premium subscription. The shortest one it offers me is for 3 months. I wish there was an option for a free 30 days trial so I could really see what I’m buying.

Developer Response ,

Please, visit www.lifesum.com/premium and sign into your account to see our available offers. Also, please feel free to send us your registered email address at contact@lifesum.com for a free Premium trial!

Gatepc ,

Wanted to love it

After two weeks apple heath step counts stopped syncing rendering my calorie intake for the day useless since I walk so much it drastically effects my calorie intake. Otherwise loved the app.

Developer Response ,

We are truly sorry for any problems you are having with the app in connection with Health.



The team is working hard on identifying the problem and will do its best to provide a solution as soon as possible.


We sincerely apologize for this inconvenience and appreciate your patience while we get this sorted out.

Pinks_92 ,

Lifesum

Love the app and the reminders! I’m don’t drink water as much but with the reminders keeps me hydrated all day, besides is fun to press the water cups! Tracking food is easy so many options!

Developer Response ,

Thanks a bunch for your feedback! We are very glad to read that you like your Lifesum experience!

KlaElaine ,

Sounded great but keeps crashing

Was very excited about this app as it seemed to simplify a lot of the issues I usually have with tracking my food. Unfortunately I didn’t get to experience any of it- as soon as I bought a subscription, the app started crashing. Now it won’t even let me see the meal plan I had selected without crashing. Wasted my money on this. :/

Developer Response ,

So sorry to hear that! Can you please send us more details and your registered email address at contact@lifesum.com so we can help you with this? Thanks in advance and apologies for the inconvenience!

cygnus8595 ,

Good but doesn’t always work

It works fine for me but my wife’s health data isn’t syncing. Her phone is newer than mine and both are up to date. She deleted the app to find another one. Please fix this or you may lose more customers.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

tttlllmmm ,

Not happy

I did not look into this app enough before subscribing, the only way to add good is using their recipes or purchased food and I like to do my own food prep so it’s basically useless to me. My Fitness Pal lets you build a recipe and gives the nutrition info, I just went with the lower priced subscription so I could see my daily net carbs. If you want to adapt your own meals this app doesn’t work for that.

Developer Response ,

You find this feature in the app under Favorites: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-under-favorites---ios&p=all

Jack-ob ,

Great App!

Awesome, simple, and easy to use. Lots of “widgets” that break down your intake at the type of food level. Would be 6 stars if there was an caffeine tracker.


Highly recommend.

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to read that you are satisfied with your Lifesum experience.

hortaji ,

Recipe builder tracker

I wish there was a way to input a recipe with amounts and serving sizes so that it wouldn’t be as much of a guessing game on how much of the 2 tbsp of butter was part of your dishes out amount. Or am I missing a section of the app? Other than that, the app has been great so far, but I’m only 4 days in.

Developer Response ,

You can create your own recipes under Me > Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

Manda323537 ,

Wish I had done a free trial

I like this app don’t get me wrong, but there are things that I wish this app had that other apps do. For example, adding our own recipes and the option of not including our burned calories for the available calories.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

Kameronlovesthis ,

Love this !

I love this app! It has helped me so much to keep track of what I am eating! Only thing I wish is that it was cheaper :( I can’t afford the premium version I am on the free trial as of now but I’m scared of when it expires I will gain my weight back ugh!! :(

Developer Response ,

Thank you for your review! We have had to charge for some of our features to be able to cover our running costs which include over 60 employees and a team of nutritionists and developers. You will still be able to do basic tracking on the free version and we hope you reach your goal! :)

Anonmatey ,

Love it!

I really like LifeSum! It’s the best meal planning app i’ve ever used. I just wish they had an intermittent fasting plan. Otherwise, I’m very happy with the results i’m getting with this app and i’m on the road to a healthier lifestyle :)

Developer Response ,

Super happy to hear that we are helping out with your healthier lifestyle! Thanks so much for taking the time to review us! Our developers are collecting all feedback here http://bit.ly/2v7FxBv - we really appreciate all ideas and suggestions for improvement. Good luck with your goal!

gloria_aguilar16 ,

How accurate

This app is specific with what you do with your health and tracks it. It helps you lose weight, gain weight and more. This is a fantastic app that I just got. ♡

Developer Response ,

Thank you very much for your feedback! That is highly appreciated!

Sxgrl ,

No way to export data

This is an excellent front end app. It has lots of food items already available and you can create your own recipes. However, with no way to export the data out of the tool, what’s the point of using it?

Developer Response ,

Thank you for your review and we appreciate your feedback! We understand that it would be a big advantage to be able to export your data so please feel free to up-vote the following suggestion in our Uservoice page http://bit.ly/2w8SGY0 - thanks in advance!

Mikasalover123 ,

This app.....

This app is AMAZING! I love tracking my food and I am going to try and eat healthier! Even though I am very fit and I can devour everything I would still like to be healthy internally!

Developer Response ,

Thanks so much for your feedback! We are very happy to read this.

ComposerM ,

Great, but too $$$

It's a great app. However, to the get the full benefits, you need to upgrade. The least expensive is $4/5 a month. I think that is way too high for app maintenance. You must pay the full year in advance.

Developer Response ,

Behind Lifesum stands a team with more than 60 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

WongCA ,

Awesome app!

Love this app! Solid macro counter and great for providing nutritional details. My one request is to add more diet plans. Currently no Paleo, Atkins or low carb option aside from Keto. Perhaps even something that allows you to customize your macros while providing recommendations.

Developer Response ,

Thank you very much for your review and great feedback! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement. Thanks in advance and good luck with your goal! :)

ETHERWB ,

Can’t beat it!

For calorie tracking with an Apple Watch this has been the most effortless experience, even on the free tier!


I cannot recommend this application UX enough.

Jackson-Mardones ,

This is the best!

Only app I have found that has a widgets that make it easy to keep track! Love this app it actually lets you do A lot for the unpaid version.

Developer Response ,

We are very happy to hear that you are satisfied with Lifesum and we thank you for your rating!

dnkxhfvdnzjf ,

I love using this app!!

I never knew how to track calories or know how many calories the stuff i was eating had but this app makes it so easy!

Developer Response ,

Glad to hear you enjoy using the app, thank you very much for leaving your feedback. We appreciate it! :)

rinjo ,

My favorite

I use this app nearly a year now and love it still very much. It really helped me to lose weight easily. Is there any way to use my own recipes?

Developer Response ,

Thanks a lot for your rating and feedback!


Yes! You can create own recipes as follows:


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-under-favorites---ios&p=all

klywhtevr ,

Love it!

Really happy with this app.

Being able to track a quick snack and snap a picture is neat. Still new to using it, but no complaints!

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

ItsJoseAgain ,

12 month subscription

When buying the 12 month subscription, does it charge up front or does it take 2 dollars off every month?

Developer Response ,

You can purchase a monthly, 3 month or 6 month recurring membership which you can cancel at any time or you can purchase a yearly membership in which case you will be charged the whole sum upfront. Please, note that you can save up to 40% if you buy a longer subscription. Send us your registered email through contact@lifesum.com for a free Premium trial! :)

nickcamila ,

Best app

The app is easy to use gives you reminders threw out the day which reminds you to put down your meals and you can even snap your meals.

Developer Response ,

Thanks for your review! We're happy you like our app!

heathert66 ,

Pretty cool!

I like it but my biggest issue is that it’s not pulling my weight from my scale app. Yes, I have a scale that talks to my phone. But for some reason my scale app is not syncing with the Lifesum app. I will have to play around with it. But otherwise I’m enjoying it!

Kevin Hinds ,

Glitch

Great app. There’s a bug that doesn’t let me change my goal from maintain to lose weight, it just goes back to maintain every time I set it. Hope to see this fixed soon!

Developer Response ,

Hi Kevin, thank you for your feedback!

We deeply apologize for this issue. We are aware of the issue and already working on a solution. The following steps are a workaround you can proceed with until we fix the underlying issue from our side:


1) Update your current weight to another value

2) Try to update the goal

If this doesn't work

3) Update to a much higher weight

4) Switch goal


Again our apologies for this - we hope to soon send a new version to Apple with a fix for this. Thank you very much for your patience!

Davina R. ,

Review

Just received this app yesterday. I purchased the subscription for a year. So for its not going to well. First off it’s not letting me choose a meal plan it just kicks me off the app, I’ve even tried restarting my phone and seeing if maybe that was the problem, but no it’s still not working I even tried a different meal plan. Is there anyway I could get a refund?

Developer Response ,

We apologise for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. If you prefer a refund that is of course not a prblem as long as you are within the 14 days of purchase, in that case please email us your request and receipt and we will assist you. Thank you!

pthomas0786 ,

Great for tracking, but hard to share

The app itself is great- it tracks food macros well and has a decent layout. It’s very easy to see how your day is looking. However, it desperately needs a way to share recipes and meals: My wife and I are using it together and we have to manually inter everything twice!

Developer Response ,

Thank you for your feedback! I can gladly say that this feature soon will be available, hope that you will give it a chance!

klockem ,

Great app

Loving this app, if there was one thing I could say, it would be the measurement system is a little frustrating. And it would be nice if it had more nutritional info, like vitamins and other important stuff.

Moneekie805 ,

I loved the app before the recent update

The interface is so easy to use and looks great. I was really enjoying the smile grades next to each meal but now that has disappeared?? I’m hoping we can get that back as it was a great motivator to get the greatest score possible on my meals.

Developer Response ,

Thank you for your review. From now on the ratings (food, meal and day ratings) do not show for any meal plan any longer but for all other plans we are offering. That is intended. This programme is just focusing on basics. The Life Score™ as well as the rating will be visible again as soon as you finish a meal plan and switch to a normal plan without meal plan. All the best with reaching your goal!

Dr0mE ,

Unable to use the app

I will give it three stars, but I had a big problem. When I opened the app it would immediately crash, so I was not able to utilize the app. Besides that, I’m sure this is a useful tool for anybody trying to lead a healthier and active life.

Developer Response ,

Thank you for your review! We are sorry to hear that the app crashed on you and we would appreciate if you could send us more details at contact@lifesum.com so we can look into this. Lifesum can absolutely be used for tracking your food and exercise helping you see how to improve your lifestyle and make healthier choices!

Cibola16 ,

Best App Ever

It cost a bit of money but it keeps you honest and does the counting for you. Great recipes and easy to add your own to get the nutritional info. Would really recommend !!

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

Marks Iowa ,

Recipes

App looks great so far. It would be great if you could subtract ingredients from populated recipes to tweak intake needs. For example, some recipes have too high of carbs, if you could swipe an ingredient out and re-evaluate that would be awesome.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Taurus Living ,

Amazing App

Beneficial app, it helps you keep track of everything, no matter what your goal is, it will definitely assist your needs.

Developer Response ,

We are happy to hear that you are satisfied with Lifesum and many thanks for your great review!

corduroix ,

Love

I really love this app. I have used several different trackers and this one by far is my favorite. The only thing that I would like to see changed is an option to customize the water ounces.

Developer Response ,

Thank you very much for your review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement. Good luck with your goal!

AleciaAB ,

Love it!!!

I love this app! The only problem with me is that when you set a goal with your steps, it doesn’t get all of them. The other problem is that you have to buy premium to get extra

Developer Response ,

Thank you for your feedback! Can you please send us more details regarding the issue with importing your steps to contact@lifesum.com so we can look into it? Thanks!

Bon1202 ,

Great app

I really enjoy this app more than other calorie counter apps. It would really be awesome if they could ask what schedule you work.. days or nights.

Developer Response ,

Thank you for sharing your positive feedback! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement! Good luck with reaching your goal!

bldgtt4268 ,

😒

I used to use this app a lot last year and I really liked it. After a while I got a new phone and forgot to re-download it. Today I remembered it and downloaded it again. I went in to edit my weight and macros and it said that now I have to buy premium settings to edit my macros and for features that used to be free?? I’m really disappointed. Done with this app.

Developer Response ,

Thank you very much for your feedback!


We are continually developing the app and have released a new update that will include two new Premium features that have been requested by many users:


1) we have introduced net carbs for the keto diets

2) editing macros will now be possible on all available diets in the app, not just Standard and 5:2


At the same time due to several reasons we had to disable the macro editing in the free version of the app. But the app will still automatically calculate the calorie goal /macros that match your goal based on your personal details. and follow the recommendations with regards to healthily reaching your goal .


You are very welcome to test the Premium version for a week in order to test the new functionality and see if Premium would be an option for you. Just let us know if you are interested and we will be happy to upgrade your account with a free week of Premium.

smadsen1048 ,

Love layout, hate plans.

I love the layout of the app and all the colors and designs, but I hate that we have to choose a plan. I’m on a specific medically prescribed diet and I eat a specific number of grams of my macros and none of the plans fit. If I’m paying almost $50 for this app, I should be able to design my own plan. My free app lets me do this!!

Developer Response ,

Thank you for your rating! You can customise your plan when following the Classic diet plan, in which you can adjust both your calorie allowance and macros. Good luck with reaching your goal!

Kell54321 ,

Times have changed

This used to be a great app! Not only was it efficient and easy to use but visually appealing as well. Recently they have taken away the cool customizable features that have always been FREE. Now you have to pay monthly subscriptions....no thanks. What happened to paying for apps once? I would gladly pay $5 for this app total, but $5 a MONTH is ridiculous.

Developer Response ,

Thanks for your feedback. We had to remove this feature for several reasons but the app will still automatically calculate the calorie goal / macros that match your goal based on your details and follow the recommendations for healthily reaching your goal.

Anon5556 ,

Crashes when I try using it after couple days of working fine

Have had the app for a couple days now and it was working fine, now all of a sudden it crashes when I try going on it. So I can't use it at all

Developer Response ,

Please make sure to update your OS to the latest version - that will solve the problem. If you should then still have the issue, please make sure to contact us at contact@lifesum.com. Thank you very much!

bugwash19 ,

Does not calculate net carbs

So this app is pretty. I bought it. I regret it. This does not work for keto dieters. Why? This app counts total carbs for your daily allowance instead of net carbs! What?!?! Even with the correct macro distribution, the carb intake is always over for me. For instance- hass avocado has 6gm of carbs and 5gm of fiber. Net carb is 1gm so that is what the app should count towards your daily carb allowance. But it doesn’t! Soooo disappointed! Please fix it! This app is useless for keto!!!!!

Developer Response ,

Sorry to hear that! Can you send us some screenshots at contact@lifesum.com so we can look into this? Thanks in advance!

Clouddan ,

Added Sugar?!?

I love this app but the only thing that I’m upset about is how natural sugar is considered “added sugar”. For example, when I log milk, the info for the whole meal includes the sugars from the milk as added, not natural. This is a little frustrating as this information is incorrect.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

EnglishVegan ,

Exercise data doesn’t stay synced

My exercise data, such as workouts and steps will not stay synced. It also doesn’t sync automatically, I have to click on the sections within the app to get my Apple health data to sync and then a few minutes later it will vanish. Very frustrating, so glad I don’t pay for the subscription to this app.

Developer Response ,

Thank you very much for contacting us!


We are deeply sorry for the issues related to the latest version of the app!


We would kindly ask you to proceed as follows and come back to us in case this is not solving the issue for you:


>>Please log out of the app and in again. <<


This should solve the issue for you as it will trigger the sync of related data leading to the current issue(s) you are experiencing.


If it should NOT solve it OR if the issue should reappear after some time:


Please contact support at contact@lifesum.com and let us know after what time frame and how frequently this happens again.


Your feedback will be crucial for the investigation and solution of this issue.


Thank you very much in advance!


And again - please accept our apologies. We will do our utmost to solve this as soon as possible.

Mtlongstaff ,

Love macros in the free version!

I love that you can count macros in the free version of this app. For a long time I used “MyFitnessPal” which is great— but it doesn’t help you keep track of macros in the free version. I love this!

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to read that you are satisfied with your Lifesum experience.

Carcharodon4444 ,

Great... until April 2019 when I got a new iphone

Can no longer change your goal or set preferred calories per day, automatically resets back to default. Such a shame because I was really enjoying this app and love the esthetic of it. This is with my premium account as well. I guess right now it’s unusable with my new iPhone XR... not sure why they can’t fix this. Very frustrating.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

HawaiianRyanS ,

Inconsistency Between Phone and iPad Apps

I’ve been using the app a few days on my iPhone. It was going well. Then I decided to install it on my iPad. Same foods were listed but my carb count which I track for the Keto Diet on my iPhone said I was 2g under my daily allotment yet the iPad said I was 41g over! So I have no idea which is correct and if I wasted my meals as a result. I requested a refund. Very disappointed.

Developer Response ,

Thank you very much for your feedback! We deeply apologise for this inconvenience.


The developers will certainly look into this issue.

Mary Glahn ,

Can’t log in

I have downloaded this app in the past and it worked great. So when I decided to diet it was my first choice. First I changed my diet plan which was not reflected. I decided to delete the app an re-download it. Now I can’t log in. I just get sent right back to the home page. I have contacted support and haven’t hear back, 72hrs later. I feel like I’ve waisted my money.

Developer Response ,

Hi Mary, we are truly sorry about this issue. We have no pending emails/messages, meaning that you must of heard from our support team by now. We apologise for any delay and for your patience!

JT!80 ,

Worst app I’ve ever paid for

I’m truly flummoxed. How did this app get such good ratings? This app is nearly useless. I’ve used free tracker apps that have more features. It doesn’t even allocate the calories earned from exercise. I purchased a 3 month premium subscription and canceled in the same day, though of course I’m stuck with it for 3 months. Spend your money on something more useful.

Developer Response ,

Hi, thank you for your feedback and sorry to hear that Lifesum didn't reach your expectations! You have the possibility to add your tracked exercise calories to your Diary through your Settings > Diary Settings. Feel free to send us an email through contact@lifesum.com to let us know which other features you were expecting from our app - your feedback is very valuable to us.

Bjacobo4 ,

Need to pay for full access!

Even to be able to use the bar scanner you need to pay for a subscription! The app looks great and works great but the fact that there are another apps completely free that offer more than this one just not as visually appealing made me give it a 2 star.

Developer Response ,

Thank you very much for your feedback! We will forward it to the responsible team for their knowledge.

Michael Anhari ,

No support for landscape mode for iPads

This app is beautiful, but it's a bummer that it doesn't support landscape mode. I primarily use an iPad Pro and it's a bit of pain to have to unhinge the keyboard solely to use this app.

Developer Response ,

Many thanks for your review and feedback! We understand why this is frustrating! Can you please make sure to up-vote this suggestion http://bit.ly/2whcGrl on our Uservoice page?

theprofyte ,

Reduced features since update

I've been using the app for over a year. Recent updates have stripped away features I was used to having. Specifically, Marcos pie chart for goals and actual intake for the day. This is now a premium feature... I'm disappointed to find the app trending toward either bloatware or overcharging for previously free features. It's a bit scummy for a business model

Developer Response ,

We are still very dependant on the Premium features so this move is one of many measurements of being able to continually finance the development of the app. Behind Lifesum is a team of more than 50 employees. Thank you very much for your understanding!

S/E/R ,

Importing issues

When I first started using this app it was fantastic and worked very well. Recently it has started not reading activity data from the “health” app. Is there a fix for this or will I need to find another tracking app?

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Anonymous Nischal ,

Great app

Can we add some pictures? Or drawings. I’m not paying so I’ll see how much it works out and if I reach halfway my goal maybe I’ll consider. But otherwise thank you great app.

Developer Response ,

Thank you for your 5 star review! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd. Feel free to send us your registered email address at contact@lifesum.com for a Premium trial!

ggjkbi ,

Staying on track

It’s a real lifesaver makes it a whole lot easier just do what you supposed to be doing

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

Ujdjeaujsji„ ,

HealthKit is read only

Seriously. This app is beautiful but has a single critical fault for me....STILL


HealthKit sync is read only. The WHOLE point of HealthKit is that it’s a central database for your health data. LifeSum can read data from healthkit but can’t write to it. Why would I want to orphan my data in the LifeSum app? MyFitnessPal reads and writes to HealthKit, I guess I’ll stick with them.

Developer Response ,

We truly apologise for this issue. We would appreciate if you could send us some details and screenshots at contact@lifesum.com that would help us speed the process of resolving this. Thank you in advance and apologies for the inconvenience!

yocomet ,

Easy

Easy to use and helps me keep track of everything I eat. Losing weight little by little

Developer Response ,

We are very happy to hear that! Thank you for your rating! :)

Mathias_Cronqvist ,

Want to Like It, but Pushy for Premium

There’s a lot that’s good here. Even the basic diet is set nicely. The in-depth questionnaire to analyze your health goals in relation to where you are is a lovely touch. Tracking food and water intake and more is a breeze. Integration for Apple Watch? Excellent.


But I wish there was more for people looking to enjoy the app for free.


Like, even the basic menus for the basic diet push you to enroll for premium when you scroll down. Almost every section in the app does this. It’s exhausting. I haven’t opened the app since.


Give the people something to use even for the most basic food plan before pushing premium.

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 85 employees. Thanks for your understanding! Feel free to send us your registered email through https://lifesum.com/deep/settings?page=support for a free trial!

donperreault ,

The review nagging is disappointing, considering I paid.

Every day morning after launching Lifesum application I am prompted to submit a review. I submitted a review at first and yet it continues to ask me day in and day out. I find this very annoying, considering I paid good money for the yearly subscription. If this continues, I will have to reevaluate which application I will use for food track and next year.

Developer Response ,

Hi there, thank you very much for your feedback. We are following Apples rules and limitations to 3 prompts per year. If possible please send a screen shot showing what the prompts you are receiving looks like to contact@lifesum.com, so that we can investigate further. Thank you!

walnutbread08 ,

At some point an update seems to have broken the app

Used to love this app, but after not using it for a while I came back to find that it would crash if I tried to add foods in any meal other than ‘breakfast’ it would just crash the app.



Tried reaching out to support, captcha appears broken, after 3 rejections I’m giving up and moving to a different app

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution during the night and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

eliza.beth07 ,

I really like this app...when it works

It’s a great app when everything is working correctly but it seems like there’s been a lot of bugs. For example currently it’s telling me my goal calorie intake is 6 and I can’t change my weight from 0 lbs

Developer Response ,

We deeply apologise for the issue! The team has already found the reason for the problem and are working on a fix for it. A new version with the solution will be published as very soon!

Tweet0320 ,

Used to be

Sadly I’m deleting the app. It used to be good at allowing you to adjust your macros all on the free app. You would just upgrade for a specific diet. I choice this app over myfitnesspal for that reason and it just over all seemed better put together but now the free version is pointless. Nothing but a calorie counter and I can get other apps to do more. Sad to see you go 😢

Developer Response ,

We are very sorry to hear that you feel that way. Please contact us at contact@lifesum.com with more details about your experience so we can understand better what you do not like about the app.

familywall ,

Wonderful App!

Easy to use. Worth the annual fee for the upgrade. Using it for 5:2 and it’s perfect. The emoji responses to food choices are great and I love that nothing gets a “bad” response, just neutral. Like 😐 instead of ☹️ or 😠.

Developer Response ,

Thank you for your review! :) Keep it up!

PJH0223 ,

Horrible App

This is one of the worst health tracker apps I’ve ever used! Barely works, I keep scanning and entering food and it won’t even save anything to my diary! So many things you scan and they aren’t even in the database. So frustrating!

I’m so mad because I paid for the premium, now I’m stuck with this crap for 3 months! I’m going back to MyFitnessPal, it still works like a charm.

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution during the night and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

MacroTracker11 ,

Amazing app!

This app has been my go to! So much better than my fitness pal or any of the other calorie tracking apps.


Lifesum lets you track calories and macros all for free! You can also log your exercises. I love the UI as well.


On the downside, I was excited to track my meals today but now there is a glitch (I assume with the new update). I can’t add any food to my meals. Can you please fix this?


Other than that, amazing app! 5 stars without this glitch (and I never EVER rate apps)

Ggambb ,

Often can’t start app frozen at splash screen

This app got pretty good content. For for many times in a day, I cannot start this app. It’s stuck at the splash screen. Often at a time I mostly want to look up nutrition or record down my intakes. What a bummer.

Developer Response ,

Thank you for your review and sorry to hear that! Can you please send us more details regarding the issue through contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the trouble!

Alsandoir ,

Review changed to 5 stars

Awesome app, I had to update my settings. Very easy to use. Customer service was patient and walk me through the process.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Alinpk ,

Overall, it’s a good app BUT...

... they don’t have a recipe builder function in this App, and for someone who does a lot of her own cooking this is essential for accurate tracking. So my calories are probably off by a lot, which isn’t great to say about a weight loss dieting app.

Developer Response ,

Thank you very much for rating us - you find the recipe builder under ME / FAVORITES in the app: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-recipes-food-items-meals-exercises-under-favorites---ios&p=all



mdobb ,

Premium does not include all meal plans listed

False advertising! Premium only includes meal plans for 4 of the daily suggested nutritional valves. Why would I purchase an app to spit out macros I can easily obtain online for free?!?! Do not purchase this app if you’re simply looking for something to generate meal plans tailored to your goals. This is only for those wanting to lose weight or try out a vegan diet for a week.

Developer Response ,

Thank you very much for reaching out and thank you for your feedback!



Currently the meal plans are only offered for the goals "lose weight" and "maintain weight" - so if you choose "gain weight" you will not be able to access them. Here you can see the whole list of plans and meal plans currently available:


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=plans-diets-meal-plans&f=overview-of-all-plans-diets-meal-plans-in-the-app&l=en


Here you can see ten meal plans available and how to access them:


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=plans-diets-meal-plans&f=meal-plans-complete-list-of-available-meal-plans-and-how-to-get-started&l=en


We will certainly work on more plans in the future and also including "gain weight" plans. We are very sorry that we cannot support your goal at the moment.


Please contact customer support at contact@lifesum.com for a refund and they will be happy to assist. Thank you!




Scmsmezzo ,

Love the meal plans, but...

I haven’t used it very often as of yet but it looks like a good app. My biggest issue with it is that you can’t easily add your own recipes like you can in MyFitnessPal.

I do all my own cooking and I don’t eat out much or eat packaged foods, so that’s pretty annoying.

Developer Response ,

Thank you for your review! You can create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

mediterraenian max ,

Great Help

This app is great. It’s the only calorie counting app I’ve found that also helps me follow a Mediterranean Diet! I love the veggie and fruit trackers it as. I wish it has a tracker for alcohol that helped you keep yourself under so many drinks to help with weight loss

Developer Response ,

Many thanks for your awesome review - we are very happy to hear that you are satisfied with Lifesum! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement. Thanks in advance and good luck with your goal!

Stephaanieex3 ,

Very difficult to find food

Even for large retailers like Trader Joe’s. I think more time should be spent making logging food easier. I find it a bit lazy to make the users in charge of the database, and as we can all see it isn’t working out. If other apps managed to do it I’m sure lifesum can too. And as I’m paying to use the app I think resources should be delegated to this.

Developer Response ,

The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.

Stonerchicsrule ,

Be careful

The app says that your subscription is $2.99 a month which although is true is charged all at once!!! Which is confusing when using apps because we assume it’s per month and then you can cancel. Now I’m stuck again with an app that I won’t use probably! Doesn’t even provide that many options for the price. Don’t buy

Developer Response ,

When you purchase a Premium subscription you can either choose to be charged monthly (1-month subscription) or you can pay in advance (all other subscriptions). Choosing a subscription with a runtime longer than 1 month you will get a discount, just as you get one when you are signing up with, for example, a gym membership.


We communicate the price per month so that you can easily compare the different plans and also the total price before you purchase. We are very sorry if the information about the payment has not been clear enough and we will have to investigate if this is something we need to change.


So if you e.g. choose a 12-month subscription the total sum will be charged in advance.


We are very sorry to hear that you would like a refund. All payments made in iTunes, such as in-app purchases, can only be refunded by Apple and with Apple’s consent. Since your payment was made via iTunes to request a refund could you please contact Apple's support?


In order to contact Apple and receive a refund for your Premium subscription, please click here: http://www.apple.com/support/itunes/contact/.


You will receive a confirmation email from iTune's Support confirming that they have received your request. You'll receive a follow up response with Apple's decision on a refund within a short period of time.

OMD1225 ,

Ugh

Seems like a cool app but there should be a free 30 day trial for the premium features. Tons of other apps out there you don’t have to pay for to see nutrition details. I need to see if I like the premium details before spending money on the feature. Wanted to love the app since I count my macros daily. What a let down.

Developer Response ,

Please contact us directly at contact@lifesum.com regarding a trial and we will see what we can do for you!

rennera ,

Best App for Tracking Calories, Macros, etc...

The free version is great; gets the job done. The premium(I think $40/yr) customizes a plan for you and is super easy to follow. Very smooth and calming appearance to the app. Great download!

Developer Response ,

Thank you for your review! We are happy to read that you like your Lifesum experience!

Damo5000 ,

Carbo loading goal needed

Good app but needs to have a goal option called Carbo Loading.

I’m preparing for a race and it would be good to be able adjust goals for a 3 day period prior to the event.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Toby Brutus ,

Love LifeSum!

I find this app easy to use. Visually appealing and well designed. Responsive and quick to load.


So far I’ve decided it’s worth the low monthly fee for premium.

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

ifoundmyfitbit ,

Good

1 suggestion:Maybe y’all can make it support logging recent,frequent,and be able to search for food in the Watch app.

2.I also wish people could connect parnter apps without premium other than Health and Walgreens Rewards.

Developer Response ,

Many thanks for your review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

P-Wunder ,

Please Fix The Apple Watch Complication

Everything else about this app is great. But the Apple Watch complication does not update reliably. Even deep pressing the watch and pushing refresh does nothing for the complication. The only way I’ve found is to switch to a different complication and then switch back. I’m using Apple Watch Series 4 with the latest OS. Bottom right complication on the info graph modular face.

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

Roseskywalkerrrrr ,

Worried

I’ve been experiencing a lot of glitches lately. I’m worried because I paid for a year long subscription and as of recently a lot of the features have not been working for me. I was in love with this app but it’s just been aggravating me as of late.

Developer Response ,

We deeply apologise for the issue! The team has already found the reason for the problem and is working on a fix for it. A new version with the solution will be published as soon as possible!

Mashrur Khan ,

User friendly and visually appealing effective app

Helped me loose 16 kg over 1 year (from 89 kg to 73 kg) by religiously tracking food and workouts. Highly recommended for those who want to loose weight using a free app.

Developer Response ,

Thanks a lot for your feedback! We are very glad to hear that you like our app!

Biglustypan ,

Decent App

Good decent app comparing to myfitnesspal. The UI is beautifully done and Easy to use. End up not using this because it doesn’t give me an options to display total carbs/protein/fat intake. Only show me how much I go over and not net gain.

Developer Response ,

Thank you very much for your review! We appreciate your feedback!

Mom’s-don’t touch ,

On Point!

This app makes it so easy to track

Your daily food intake. I love how it helps suggest the food your trying to type in.

Developer Response ,

Thank you so much for your positive feedback, we are glad to hear you like it!

Olyaraven ,

Useless

So, if you’re on a smaller side and don’t have too much extra weight but just want to get rid of last couple of stubborn lbs and tone your body the app won’t let you put in your weight and set a goal. It won’t let you proceed and will demand to change your starting weight (meaning lie about it) and the goal, making it completely useless.

Developer Response ,

We are sorry to hear that you've experienced this with our app! Please, feel free to contact our support team directly https://lifesum.com/deep/settings?page=support with the details you are trying to register and we will look into this for you. Thanks in advance and apologies for any inconvenience!

AMN27 ,

Missing important information

The app is great, but it’s missing important information specially during these COVID-19 times.

- Vitamin D

- Vitamin C

- Other key health nutrients

Also, there should be a way to choose allergens and get an alert when a food item scanned has an allergen (gluten, etc.)

Developer Response ,

Hi there,


Thank you for sharing your feedback with us!

Regarding the nutrients please vote here: https://lifesum.uservoice.com/forums/274566-feedback-ideas/suggestions/39794536-micronutrients-intake-tracking-and-suggestions or add a new suggestions in our UserVoice.


Regrading the allergies, we do have an filter where you can choose your allergies. Please go to Settings>Food preferences>Allergies.

We will make sure that your review and feedback also reaches the responsible team!

Thank you!

Phnina the first ,

It’s a good app

It’s a good app but the reason why I gave it 3 stars is because there isn’t an option to only pay once monthly..it only has 3 options for 12months 6months and 3months plans...at that point why not just charge the $50 to download the app instead 😒😒

Developer Response ,

Hi there, thank you for leaving your review! Please choose the 1 month subscription if you wish to pay monthly. If you need further assistance please contact our support team directly at contact@lifesum.com and they will assist you. Thank you!

fryuryu ,

great app!

i’ve been using lifesum for 2 years and it’s going great. it’s very helpful for loosing weight and focusing on a diet. just got a gym membership too and this app has definitely helped me stay hydrated. however i’d like to see more options in dietary requirements. for example dairy free or gluten free instead of it only being an allergy. also the recipes they’re very helpful but i’m not able to get some stuff for the recipes i think there should be alternatives recommended.

Developer Response ,

Hi there, that you so much for your feedback. Glad you are liking our app! Regarding the alternatives please read here, perhaps it can be of help:


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?l=en&s=plans-nutrition&f=meal-plan---vegan-for-a-week&p=all


Should you need further assistance please contact us directly at contact@lifesum.com

Thank you!

Ksulli81345 ,

Great app with some bugs

The update my weight button that appears on the diary doesn’t seem to function right. Maybe this is in a scenario when someone has gained weight not sure but it resets back to my old weight anytime I touch it

Developer Response ,

We are very sorry about this issue! We have resolved the problem and a fix will be out with our next version release. Thank you for your patience!

r.rozzay ,

Annoyed

App isn’t working after an update from yesterday and exercise part needs an update but for the most part I like this app just wish they fixed the bugs it takes away from the app.

Developer Response ,

We are truly sorry about the recent incident concerning our app. It is working now but please, make sure to reach out to us at contact@lifesum.com if you have any further issues. Thank you and again, our sincere apologies for the inconvenience!

Derek Arruda ,

App is good. But the lack of a single feature makes it unusable for me

You only have 4 meals!!! I eat minimum 5 meals a day, maybe 7 some days depending on my plan for that day so I would like to just add more meals. The design of the app and its features are amazing but that’s a deal breaker for me.

Developer Response ,

Thank you for your review and sorry to hear that Lifesum wasn't a good match for you! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd. Thank you in advance.

Precious163 ,

It’s okay

I love the concept, however the biggest drawbacks are the water intake calculator and the scanning. The water intake calculator does not allow me to adjust the size of the water bottle I’m using to track my intake. Additionally, the scanning feature isn’t properly scanning my food.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement concerning the water amount on our UserVoice: https://lifesum.uservoice.com



We apologize for the issue you are experiencing with the scanning. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

lynmeador ,

Good, but some features lacking so far

I just subscribed to a premium membership and was upset to see that the AI food recognition portion of tracking is not working. Am I doing something incorrectly? I’ve tried taking photos in the app and outside the app but no luck.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Cd006042 ,

Love it

I’ve been using this app for only a few days, but I love it already! It’s very easy to use and does the job. Counting the calories has gone easy!

Developer Response ,

Many thanks for your positive review! :D

H28777 ,

Great but needs some tweaks

Love the simple interface. Would like to be able to customize water glass sizes, track nutrients, and maybe see more “wellness” features since it’s advertised as such.

Developer Response ,

Many thanks for your review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

Ratraoku ,

Keto recipes

I been using a lot of keto recipes , it would be great if I could just click keto recipes from pinrest and clip on to Lifesum instead of write each food on Lifesum . Otherwise love this app !

Developer Response ,

Many thanks for your 5 star review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

vannitas ,

macros...

I love everything about this app except for the fact that you have to be premium to edit your macro goals. Bothers me so much because the default is way higher than I want it to be.

Developer Response ,

Thank you very much for your feedback! We had to remove this feature for several reasons but the app will still automatically calculate the calorie goal / macros that match your goal based on your details and follow the recommendations for healthily reaching your goal.

GingerTonic7 ,

Still doesn’t work with Apple Watch

I really love the app and I’m happy with how it tracks my meals, but I’m also unhappy that I can’t get my Apple Watch and Health app to sync with it. I’m really active and it would be great if I could have calories burned in the same app as my nutrition tracker.

Developer Response ,

Thank you for your review and sorry to hear about this issue! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

sabrinazink ,

Didn’t work and charged me for a year

Purchased premium which was advertised around $4 a month and then it charged me $42 for a whole year instead.


Also tried to put in my goal information and it told me “Sorry, you’re a little too young to be using Lifesum.” (I’m 24 and didn’t even see an option to put in my birthday..)


Will be seeking refund 🙃

Developer Response ,

When you purchase a Premium subscription you can either choose to be charged monthly (1-month subscription) or you can pay in advance (all other subscriptions). Committing to a subscription for longer than 1 month you will get a discount, just as you might when you are signing up with, for example, a gym membership.


We communicate the price per month so that you can easily compare the different plans but also the total price per subscription and also the total price before you purchase.


That means that if you e.g. choose a 12-month subscription the total sum will be charged in advance. If you would like to pay per month, please choose a 1-month subscription.


We are very sorry to hear that you would like a refund. But that is, of course, no problem.


All payments made in iTunes, such as in-app purchases, can only be refunded by Apple and with Apple’s consent. Since your payment was made via iTunes to request a refund could you please contact Apple's support?


In order to contact Apple and receive a refund for your Premium subscription, please click here: http://www.apple.com/support/itunes/contact/.


You will receive a confirmation email from iTune's Support confirming that they have received your request. You'll receive a follow up response with Apple's decision on a refund within a short period of time.


Concerning the age: you enter the age when opening the app for the first time and going through the onboarding. So please check under Settings/Personal Details what has been entered.

twomuchscreentime ,

Stick with MFP

This app has a nice-looking UI. But it continually sends notifications to complete actions already completed (‘update your weight and measurements’ - ugh, I did that 10 mins ago), sometimes fails to save or display food log updates, and has a less extensive/trustworthy database of nutrition data than MyFitnessPal.

Developer Response ,

Thank you for your review and sorry to hear that! Can you please send us more details regarding the issue through contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the trouble!

melvinhops ,

Buggy

Works well most of the time, but exercise logging could use some work. I find when I update my exercise calories they don’t always stay.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

1302YsabellaC ,

I can’t even start...

So I’m underweight and I’m trying to gain weight to get healthier. I tried starting with the gaining weight option, but it doesn’t believe me when I say I’m 82.3 lbs. (My BMI is 16.6) so I can’t continue because it just keeps asking me if that’s the right number :( makes me sad cause this seemed like an alright app that could help me out

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. It would help if you could send us a screenshot showing Settings/Personal Details. Thank you!

Fiberholic ,

I’m really enjoying the app

It has been helping me to track my carb intake. It has great trackers for just about everything.


I just wish that it had menu programs for diabetics (watching their carb intake) and a Paleo program.

Developer Response ,

Please feel free to vote for your request directly on Uservoice where we collect all user feedback like this: https://lifesum.uservoice.com

Not Telling HAHAHAHA ,

AMAZING

This app is so amazing and easy to use. I have lost three pounds in three pounds in three days!! You can scan a product for health info or search it in the app!!

Developer Response ,

Hello!

Thank you so much for your positive review, we're very happy that you are enjoying your Lifesum experience!

rachel426 ,

Buggy app

This app used to be seamless, easy to use and helpful. Now, when you try to log food (say for the night before) this stupid app automatically adds the food to the current date. Heaven forbid the app actually work to log food.


You must log your food the day of. If you choose to log it the next day, the app glitches and automatically corrects the date to the current date.


Oh so you’re scanning food that you had last night for dinner? Ha! Midway through logging the food, Lifesum app has decided to log it on a day of its choice!


Won’t be using this app until it’s fixed, cause right now it’s a garbage app.

Developer Response ,

We deeply apologise for the issue you are experiencing. Please either leave your contact details so we can reach out or contact us with details, step description and screenshots directly through https://lifesum.com/deep/settings?page=support - so we can start investigating your issue. Thank you!


We deeply apologise for this! Please contact support directly at https://lifesum.com/deep/settings?page=support and they will help you sort this out quickly. Thank you!


Thank you very much for reaching out. Could you please either leave your contact details so we can reach out to you directly or click on this link https://lifesum.com/deep/settings?page=support , then on the contact option and send more details so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.


We apologize for the issue you are experiencing. Please feel free and contact us with more details at https://lifesum.com/deep/settings?page=support so we can start investigating your issue.


Please also test if the app has the same problems with Wifi and with the mobile internet. Thank you!


We deeply apologise for this! Please contact support directly at https://lifesum.com/deep/settings?page=support and they will help you sort this out quickly. Thank you!


We apologize for the issue you are experiencing. Please feel free and contact us with more details at https://lifesum.com/deep/settings?page=support so we can start investigating your issue.


Please test if the app has the same problems with Wifi and with the mobile internet.


Thank you!


Lgarcia2004 ,

Friends

Really fun and easy to use the app. I just wish the friend invite would actually work. Y’all should definitely add a feature that allows us to have friends on the app.

Developer Response ,

Thank yo so much for your feedback, we are happy to hear that you like the app! Please also feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com. Thank you! :)

Hads365 ,

Awesome but..

It is a really awesome app and I love the style/look of it. it makes it fun! However, most of the things it offers you have to pay for. There’s like no point in downloading it because you have to pay for all of the amazing stuff.

Developer Response ,

The app as you download it is free - offering you basic features as food, water and exercise tracking. Part of the app consists of with paid content. Behind the app stands a big team of more than 80 employees - these costs have to be covered. Thank you for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

dttaye ,

Can I get a refund?

I thought there used to be more options so when I finally had money I went and subscribe to premium but now there isn’t much recipes/ choices in the app I’m very unhappy with my purchase and I even paid for the year long one. My moneys been wasted I’ve legit only have $5 in my bank acc now 😫 so I’m wondering if there’s a way for [me] to get a refund.

Developer Response ,

Hi t here, thank you for reaching out to us! We are sorry to hear that you feel this way. Please contact our support team on contact@lifesum.com with your receipt, within 14 days of purchase, and they will assist you further. Thank you!

minniespin ,

Terrible

I am a paid subscriber and am disappointed by two major shortcomings- caloric values in database are horribly inaccurate and this app absolutely refuses to count energy expenditure correctly. It will not consider both peloton and steps calories, only one. Every few days all of the calorie burn data disappears. It’s just terrible.

Developer Response ,

Thank you for your review, we regret you did not like the app and have forwarded your feedback to the teams in charge.

Alex186605 ,

Flaws

I want to love this app but it still has a lot of flaws! It often doesn’t save things. I want set my own calorie intake and it will not update even when I manual type and hit save. Similarly, I wanted to delete a category under my measurements and it would not let me. Please fix these glitches.

Developer Response ,

Thank you for your review and sorry to hear that you're encountering these issues! Can you please send us more details regarding through contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the trouble!

Lilly RG ,

Disappointed

I was really excited to try this but it won’t even let me sign up. Every time I type in my email it tells me it’s wrong even tho it’s 100 percent correct and I don’t know why it won’t accept my email but I got tired of just retyping in my email and I gave up which was disappointing because I was really excited to try out this app

Developer Response ,

We deeply apologize for the recent issue.



The problem (login impossible) you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution during the night and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

AnimalLovePuppy ,

12+ or not?

It is important to keep healthy and balanced. Even at a young age! The age restrictions say, “12+”. Whenever I went to sign in and put “12” as my age, it told I was too young. This confused me and I wondered why it recommended the app for 12 AND OLDER but wouldn’t let me sign up as a 12 year old.

Developer Response ,

Thank you for your review. The age limit is 13. Please, find out about our Privacy Policy and Terms of Service here https://lifesum.com/policy/

jvslifesj ,

Pretty easy to use

This app seems easier to use than other similar apps. Only problem I have is constant pop-ups asking me to subscribe to more premium programs.

Developer Response ,

Thank you for your review - we appreciate your feedback!

J-13-47773247800 ,

Great App

I love so much about this app. The scanning of barcodes is super helpful and convenient. Checking off water, fruits and veggies is like an immediate reward. This app has really made it easy to succeed!

Developer Response ,

Thank you very much for leaving your feedback.


In order to edit a tracked weight entry, please go to BODY > Update body measurements > click on the current weight > on the next page you will see a list with all weight entries + date and will be able to either edit or delete an entry.

Lingyg25 ,

App is slowing

Hi, the app is starting to slow down on me. It won’t let me put in my current foods for breakfast. It didn’t do that yesterday. So idk why it’s doing that. I haven’t had a problem with this app in a while.

Ngo Amber ,

Fine at first, but a lot of bugs afterwards

I was very satisfied using this app without any subscription. After 7 days of usage, the app started to glitch. I couldn’t put in my calories intake. I’m very disappointed because this has become my habit and now I could not use the app anymore.

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution during the night and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

Sssshadoww ,

A good app for weight loss

They make plans that are effective and delicious. It also motivates me because I do not want to enter food that is terrible into the diary. I utilize this app and It is very helpful.

Developer Response ,

We are pleased to hear you like our app and find it motivational! Thank you for leaving you review!

uhygdws12 ,

Misleading

A lot of calorie information in the database is incorrect. For example, under whole milk, a cup has 21 calories and a tablespoon has 308 calories. Makes me doubt everything in the database. I don’t always have a barcode to scan so the search results need to be accurate and they are not.

Developer Response ,

Thanks for your review. Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp.

adiemcp ,

The nutritional info doesn’t calculate correctly.

The nutritional information does not calculate correctly for most foods. For example the grams of carbs will say 10 sugar 11 fiber but the total carbs is 71g. This has happened for most of the food I have entered. Then the daily totals are incorrect and overall this app is not doing what is designed to do, so I end up manually calculating my daily totals.

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

k1ddarkn3ss ,

Ability to export diary

I have a personal trainer and I need to be able to share my diet with him and there isn’t a easy way to export or share the data. In my fitnesspal I can share with Facebook friends. I would love to see this change

Developer Response ,

Thank you very much for your feedback!



Currently, there is, unfortunately, no such option in the app but you can contact support any time at contact@lifesum.com and request and export of your data.


We hope that we will be able to add this feature soon.

Seamus McKean ,

Nutritional Info is Horrible

The app looks nice, but when you start digging into the nutritional information you realize it’s useless. It appears they are relying on users for updating and fixing info, which most do very badly. They can pay me to fix things, I’m not paying them for what I can get free elsewhere.

Developer Response ,

Thank you for rating us and sorry to hear that you feel that way!

369sara ,

Amazing!

This app is incredible! The only thing I wish is that there were a few more free features but other than that I love everything it has to offer!

Developer Response ,

Thank you for your review! We appreciate your feedback!

RSanders ,

Buggy and inaccurate, try a different app

App has a lot of errors. Simple calculations are inaccurate. Does not add correctly and displays inaccurate results. Has no one else noticed two slices of cheese with 120 calories each is not 1800 calories when combined? Also says I should consume 5222 calories today, seems to be adding actual intake on top of daily recommended.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

LissaAlobwede ,

Different meal settings

I love the concept and logistics of this app. However, I would really like to be able to incorporate intermittent fasting to my meal plan choice. I currently am following the strict keto diet. I would like to have the option to select to coordinate weather it’s Two meals a day (TMAD) or one meal a day (OMAD).

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

MarSimms ,

Food Database is Wrong

I was really hopeful about this app, and now I’m sorry that I signed up for a one-year subscription. The macro values are WAY off to the point that I have to cross reference EVERYTHING with another app. For someone new to a diet as sensitive as the keto diet, I need the data to be correct. Looking to cancel ASAP if this is not fixed. People are stupid, so user data should not be included.

Developer Response ,

The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on ""Edit Food"". Please, find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=can-i-also-edit-correct-items-created-by-other-users


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.


We will, of course, constantly clean the database from our side as well.


Please contact us directly at contact@lifesum.com in case you prefer a refund.

jezizabo ,

Love it! Just started using it.

I love this App however it’s hard to know exactly what to eat to be “on track” I wish it had actual meal plans. Other than that it’s great. I just started so I’m not 100% familiar yet.

Developer Response ,

Good news: we are currently working on more plans so there is a lot to look forward to!

Purpleranger MamaK ,

Awesome but

I would like complete control over the plan. Or add an Optavia plan or a 6 small meals plan. I like the accountably of my ratings but I can’t “rate” when I follow my plan. Other than that truly one of the best trackers available.

Developer Response ,

Thank you very much for rating our app! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

DuSTiX ,

Missing HealthKit integrations

App is worthy of five stars, If only it had health kit in a integration. For example, I don’t understand why it can’t read body weight or water intake from health kit. My digital scale updates my weight every morning but I’m forced to input into app. Only real flaw in app.

Developer Response ,

Generally the following data is synced between Health and Lifesum and vice versa: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=partners-trackers&f=health---what-data-is-being-synced-between-health-and-lifesum&p=all


Currently we are experiencing some issues and apologise for the inconvenience! Please contact us with more details about your problem at contact@lifesum.com. Thank you very much!

Mariska369 ,

Has potential to be great

Easy to navigate (except food doesn’t have the Star to mark as fav), love the daily diary. Hard to trust the food you add when building a meal. There are many different listings with vastly different nutritional info. That’s my main reason for 3 stars.

Developer Response ,

Thanks for your review! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

Dave Sobin ,

Are you sure that’s what you meant? Please try a different number

Ok so I got this app for my fitness goals, and apparently I can’t put my right height on the app! I’m 6’2” (around 6’2.5” actually) and I put 188 cm on my height. It asked me multiple times if I put the right number! It’s keep giving me this error! Either the devs can’t handle my height! Or the app just doesn’t work! Please fix

Developer Response ,

Sorry to hear that, Dave! Can you send us some screenshots showing this issue at contact@lifesum.com so we can look into it?

Spinnerlyless96 ,

Love this app so much

Literally the best app for people how have a hard time planning out meals. Super easy, convenient, and so affordable. Totally worth the the one time a year fee

Marita ;) ,

Premium 😡

This app is pretty good in general. However, there is SO little functionality without premium!!! You can't get recipes, see nutrients, take picture of food, see insights on anything! There are premium ad reminders EVERYWHERE! I'd rather have a full calorie tracker with ads than with premium and no ads. Come on, Lifesum!

Developer Response ,

Thank you very much for your feedback! We are sorry to hear that you are not satisfied! The Premium package currently comprises the following: https://lifesum.com/premium


We are working on more to come!

Fireman Cox ,

New user

I really am enjoying Lifesum. It has been life changing thank you. I’m a career firefighter and I’ve struggled with eating right. But Lifesum has me taking back control of my life.

Developer Response ,

Great to read this feedback! We are happy that we can help finding a healthier way to live.

chjjbvf ,

Rating

I wish that the app would specify which foods contribute to carbs, fat etc. it tells you the rating of the overall meal, but I wish it would show Per food choice too.

Developer Response ,

Thank you very much for your feedback!


Please check out the information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=plans-nutrition


We hope this helps as a start.

Kate Connell ,

Waste of money

Save your $44 even the free version of myfitnesspal is way better, it’s user friendly and accurate. This app was more frustrating than helpful I gave it multiple tries after reading several reviews. But as someone who is dedicated to counting macros it was way more of a headache because of the layout and other pointless features.

Developer Response ,

We are sorry to hear that you are not satisfied with our app and thank you for your feedback!

Crystalleyezedreams ,

Suggestion to add a vitamin section!

I love this app! Could I suggest a place to put in daily vitamins and supplements? Perhaps a daily checklist for them? I take gummy vitamins so they do have calories but I did not see anywhere to input them.

Developer Response ,

Thank you very much for your positive rating and feedback! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd :)

Yourbabypimpmama ,

Garbage

They just want your money. Don’t download. It doesn’t even deserve one star. Doesn’t even have a free trial. You can’t look at the recipes either. You can’t set any goals. Basically useless. Doesn’t give you the opportunity to even see if you like the app without having to pay for a stupid subscription. Extremely disappointed.

Developer Response ,

The app as you download it is free - offering you basic features as food, water and exercise tracking. Part of the app consists of with paid content. Behind the app stands a big team of more than 80 employees - these costs have to be covered. Thank you for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

Tallahappy ,

Fix net carbs calculation

Love the app for planning and tracking keto but app is adding fiber, sugar alcohols and sugar when it should be subtracting fiber and sugar alcohols from added and natural sugars. Either call it total carbs, but better would be to fix it to true net carbs.

Developer Response ,

Hi there, thank you very much for your feedback! Please choose “show net carbs” instead of “show carbs” and it should show you only net carbs. If you need further assistance please email us at contact@lifesum.com, thank you!

thisiskiki ,

You can’t get a refund!!

I literally bought the premium membership 5 minutes ago and I can’t get my money back. The features on this would be fine if I didn’t know what the hell I was doing concerning nutrition but that is not the case. I can not adjust the macros at all and that just doesn’t work for me. Thanks for making me throw $30 in the trash!

Developer Response ,

We are sorry to hear that you are not satisfied and thank you for your review. You can customise your macros and calorie intake under Settings > Personal Details if you choose to follow the Classic plan.

redbullgiveyoulegs ,

Needs a widget and a trail period

The design is so much better than MFP!! Lovely app and easier to use with less lag than MFP too.

The only thing it needs is a widget so it’s easier for user to track macro.

Developer Response ,

Many thanks for leaving your feedback, we much appreciate it! Will make sure to forward your feedback to the responsible teams!

Caged.canary ,

Judgmental

This app judges everything that you do. Didn’t eat often enough? You’re clearly hangry. You couldn’t be intermittent fasting. Ate something it deems unhealthy? It gives you a little sad face. Up in weight a bit? It gives you a condescending pep talk. Thanks, that’s just what I didn’t need. I know what’s healthy and what isn’t, I just needed a calorie counter, not the heaps of guilt that came with it.

Developer Response ,

We are sorry to hear that you feel that way and we thank you for your feedback.

ystian ,

Read weight and body fat from apple health

Can you read weight measurements and body fat data from apple health? This way we can Auto track and sync data.

Developer Response ,

Currently the following data is being synced between Lifesum and Health: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=partners-trackers&f=health---what-data-is-being-synced-between-health-and-lifesum&p=all

Nickalo3899 ,

Frustrating!!

It’s a great app but it crashes constantly! I will give the developers credit for trying to fix the problems. Hope they can get it running smoothly! Like I said before... it’s a great app and it offers lots of great tips!

Developer Response ,

Could you please be so kind and contact us with more details if the app is still crashing with 8.8.6? Thank you very much!

Bemder ,

Amazing results

I’ve lost so much weight, my mind is right when I’m able to neatly organize all my drinks and food consumption. I just love this app!

Developer Response ,

Hi! Thank you for sharing the love for our app! Keep it up!

Sflowers21 ,

Sneaky with charges

It’s really my own fault for not being more mindful. But I deleted the app long ago....and just got a charge to my account for “premium”. I forgot I signed up on their website so it wasn’t on my radar in the subscription section of the apple play store. Wish I would’ve saved my money and never subscribed in the first place.

Developer Response ,

Premium is a subscription and in order to avoid a renewal you need to cancel the subscription - like with other subscription models.


Please make sure to contact us within 14 days after the charge if you prefer to receive a refund: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-receive-a-refund&p=all

unahu2025 ,

Paid no access

I purchased the premium 12 month membership .. Apple took my money app only gives me the basic options and keeps trying to sell me the premium package again. I will be canceling the membership and using the basic options only

Developer Response ,

Thank you for reaching out!


We deeply apologise for this. Please make sure to contact support at contact@lifesum.com with your registered Lifesum email address as well as a copy of the receipt and we will certainly solve this for you giving you access to the complete run time.


Thank you very much in advance!

Markus Weldon ,

Keeps crashing and closing app!

When adding or editing food entry’s the app constantly freezes and closes out. This is basic use and should function for the premium paid.

Also sharing food often results in mismatched quantity amounts getting tracked on the recipients side.

Developer Response ,

Thank you very much for contacting us.


We are very sorry to hear that you are experiencing this problem!


Please make sure to download the latest version 11.1.0 available in the App Store and then test if it is still happening.



Could you please send us more details about the problem to contact@lifesum.com if the new version does not solve it?


- phone model


- Lifesum version installed (you find that information under Settings in the app)


- email address registered at Lifesum


- detailed steps that lead to the problem (where and when exactly is it crashing - can you see any pattern?)


With this information, the team will be able to start investigating.


Thank you very much in advance!

Red Rozy ,

Too many details to lig

Great app! Lots of good info - I lead a busy life and haven’t had the tome to do the test or really look at the whole app


I know I don’t like being notified that I have to log something in all day long

I don’t want to log my food for every meal

Developer Response ,

Thank you very much for your feedback, please also feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com. We appreciate it, thank you!

ENDWARO7 ,

Annoying

Can you please stop the app from changing the day I’m inputting foods for? It is annoying to log an entire meal to fine detail just to find out it auto changed to “today” rather than the day I initially starred logging food to.

Developer Response ,

Thank you for leaving your feedback, it is appreciated! Glad you like the app :)

helioseres ,

Weight tracker resets your entries!! Beyond frustrating

Yes, the app is sleek with features that would be cool if they worked properly. Every few days or so, the app resets the weight entered. It’s so frustrating as whatever you did enter is erased, plus the weight tracking graph is totally thrown off. I won’t be using this app anymore.

Developer Response ,

Thank you very much for your feedback! We are awfully sorry for this issue.


The team has been able to solve it and a new version with a fix will be sent to Apple this week - as soon as they have reviewed it it will be published immediately.


Thank you very much for your patience!

Beblake12 ,

Unimpressed

I got this app mostly for the meal plans but unfortunately there’s absolutely NO OPTION to remove certain items if you’ve got dietary restrictions. For myself it was extremely inconvenient.. I have celiacs disease and am highly lactose intolerant..

There’s not even an option to cater a meal plan without these items..

Developer Response ,

We are sorry to hear that our Meal Plans didn't match your specific dietary requirements and thank you for rating us. Please, freely reach out to us through contact@lifesum.com if you wish to have a more personal approach and more guidance from our support team.

r0ckstarr83 ,

Just started but confused

So...i liked the app and decided to upgrade, especially for the FitBit tracking my steps. However, even with it connected and synced, it still says I have taken zero steps. Am I doing something wrong?

Developer Response ,

Thanks for your review and our apologies for this issue! Can you please send some screenshots and more details at contact@lifesum.com so we can report this to the team responsible and get it resolved? Thanks in advance!

up105 ,

Wish the food database were better

When I type in something like “spinach salad” I get a zillion results that are pretty unrelated, or show like 1 oz of raw spinach which isn’t helpful. That’s a pretty important feature but is an obstacle to me using this app more often

Developer Response ,

Thank you very much fro your feedback! We are aware that parts of the database needs to be improved and are working on a solution.

Five O ,

Updated review QUIT SENDING ME EMAILS

Deleted app over a year ago and occasionally get emails AFTER I have unsubscribed and have to start the process over again. QUIT SENDING ME EMAILS I DELETED YOUR APP A LONG TIME AGO, SEE REVIEW BELOW.


I am so mad. Just bought a year subscription and it does NOT sync with iPhone and iPad. Going to stay with MyFitnessPal.


Paid because was curious about the rest of the features. Kinda hard to use.


Like the A-E ratings for the foods and suggestions for meals.


Already one of the calorie counts for a food was way off according to website and label on food.


Love the way MyFitnessPal has all the nutrition on a graph for the whole day.


I want my money back!!!

Developer Response ,

Thank you very much for your feedback. The easiest and fastest way to unsubscribe is to click on the unsubscribe link in the email in question. Alternatively you can always contact us and let us know which email address should be unsubscribed and we will take care of it. Unsubscribing from a subscription dies not automatically remove you from the mailing list.

MariaSoledadMedina ,

Not counting steps

The app is having problems synching the steps from the health app. I don’t know how many times I’ve reseted both apps, the settings and deleted and downloaded the app again. None of the calories I burn throughout the day are displayed 🙄

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

Nora Spell ,

Love it!!

Great app! Only downside is their food database isn’t as extensive as more popular apps such as my fitness pal. But it also has many more functions in the free/paid version compared to my fitness pal.

Developer Response ,

Thank you very much for rating us and for your feedback!

mmoomi ,

Fix it

This app used to be good but since the update it won’t show how much calories burned when I put in my exercises.

Developer Response ,

Thank you for sharing your feedback! Please contact us directly at contact@lifesum.com and we will assist you further! :)

ScottytheMenace ,

so sick of shady developers

I wish one—JUST ONE—developer would be honest and respectful enough to tell users which features are free and which are paid BEFORE I DOWNLOAD THE FREAKING APP!!!


Instead, I had to download this app and sign up just to find out you can do almost nothing useful with this stupid app without paying. I get that they need to make money, but stop being shady about it.

Developer Response ,

Thank you for your rating and feedback. On this page https://lifesum.com/premium/ you can check the differences between our basic and Premium version. Let us know through contact@lifesum.com if you are interested in trying our Premium version for free!

phxpaul ,

Horrible restaurant data

I have had little luck getting this app to log restaurant meals. With Competing apps, it’s almost like the entire menu is in the database. Not LifeSum. Very sorry that I did the 1 year subscription. I have already gone in and pulled the renewal

I also think their photograph the meal function is unreliable.

Developer Response ,

Thank you for your review and sorry to hear that you are disappointed with our app. Please, feel free to send us some examples of the issues you are referring to through contact@lifesum.com so we can look into them for you.

Kristenjf ,

Disappointing & No Free Trial

I got this app based on all the good reviews. It is not intuitive and the number of recipes is minimal for what you are paying. The worst part for me is since there wasn’t a free trial of the premium, I signed up hoping it would give me access to more recipes and tools. Overall disappointing and now I am out $21 after only a week of using it.

Developer Response ,

Thank you very much for reaching out to us!


We are very sorry to hear that you are not satisfied with what is Premium is offering.


For a refund, please follow these instructions:


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-receive-a-refund&p=all

tcoyne89 ,

Still No Way to track Vitamin Intake

Decent app, but considering I paid for it and to date, to my knowledge it still has no way to track vitamins, I think this was money wasted.


As well as that, this app doesn’t accommodate intermittent fasting but instead restricts you to 5:2 or 6:1 fasting schedule with a nice little “five days to eat what you want”. Yeah okay.


Third and final complaint, you can put dietary restrictions in, but the proposed meal plans don’t even follow the restriction. If I put Vegan, why is it still recommending Tuna, salmon and eggs?


Small missteps like these really ruin an otherwise fantastic app.

Developer Response ,

We are sorry to hear that Lifesum didn't meet your expectations and we thank you very much for sharing your feedback! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd

liger227 ,

Vegan shebang

First, this app is great! Really user-friendly with a pleasant design. In the future it would be cool to see vegan-oriented food plans, maybe incorporate a question about it in the food test? Great app

Developer Response ,

We are definitely working on that. Thank you very much for your feedback!

Salmakki ,

I love this apppppppp my fav BUT

I love this app however after I updated the water intake and the fish intake disappeared and when I checked the sitting it’s ON but I can not see it !!!!!!!!!!!! Please please fix it

Developer Response ,

That might be connected to the 3 weeks weight loss plan - there these trackers do not show. Please check if this is the case - if not, please contact us directly so we can investigate. Thank you very much!

Vicavica42 ,

Super helpful

The app really helps me keep track of everything consumed through the day. I’ve lost over 25lb thanks to the app!

Developer Response ,

Wow, that is awesome! We are super happy to hear that our app has contributed to your success and thank you for sharing!

nkechisan ,

Maybe bug?

I like this app interface, very intuitive and easy to use. My only complaint here is that for some reason I can’t see my past foods. Pls fix

Developer Response ,

Hi there, thank you for your feedback! Please contact us with more details, and screenshots directly through https://lifesum.com/deep/settings?page=support - and we will take a closer look! Thank you!

LauraLatour ,

Ounces are an issue

The app is pretty good, but a lot of the food is listed in ounces, which makes it too difficult to track your food intake. Do you know how much 1.8 ounces of popcorn is? Also, too much variance of size and calories with the same food.

Developer Response ,

Thank you very much for your feedback! We will make sure that it reaches the responsible teams.

notanotherusernane ,

Could be better

I think the recipes are lacking and could be improved

Developer Response ,

Thank you very much for your feedback! Please do not hesitate to provide more detailed feedback about what you are currently missing.

Ishuaib ,

Great but need vitamins tracking

I enjoy this great app with premium membership, but i would give it 4 stars because no tracking for all vitamins.


Hope you guys add this feature.

Thanks.

Developer Response ,

Thanks for the feedback, happy to hear you enjoy the app! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com. Thank you!

Raelyn K ,

It’s a good app but it could be better

It’s a good app and is very helpful but I wish you didn’t have to pay for some things and they should add Chloe ting’s workouts to the workout section

hopiemv ,

WASTE OF MONEY

I have had continuous problems with the app not working properly or not letting me use premium features despite paying TWICE and the money pulling from my bank account. Support did not help me. I want this app to work so badly it has such potential but it’s been over a year and I give up. back to the ugly my fitness pal app at least it will work.

Developer Response ,

We are sorry to hear that. It sounds like you subscribed without being logged into the correct account. Can you please send us your registered email and a copy of your transaction receipt directly through contact@lifesum.com so we can fix this for you as soon as possible? Thank you in advance and apologies for the inconvenience!

🍜🌯🍝🌮🥫🥙🥘🍖🥗🍕 ,

Lifesum is a good motivator

This app has made me more conscious of what I’m putting into my body. I’ve already lost 5 lb with just cutting out the snacking I was doing throughout the day!

Developer Response ,

We are very happy to hear that Lifesum has contributed to your healthier lifestyle and we thank you very much for your awesome review!


Yvette 94 ,

Annoyed

I am too annoyed with the app to even try it. It is constantly asking me to update my weight every 2-3 days asking me if i have lost any weight. I put in my initial weight when I downloaded it 2 weeks ago but i dont weigh myself everyday so there is no reason to ask me so many times.

Developer Response ,

You can edit the settings for the weight reminders and personalise them under:


1) Settings/Notification Settings

2) Diary Settings/Weekly Task

Gregcheersykes ,

Good

Good app!


By error, I logged my lunch into my dinner. Make a quick way to change food to a different meal of the day!


I tried to scan and add a food that wasn’t in database, but it would let me go passed the categories option. It’d bring up the categories window but it was all blank.


Please fix.


Sometimes nutritional data is wrong, I can correct it, but you should allow us to upload a screenshot to correct it!


Thanks.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

vmv11 ,

Not bad but needs improvement

Good for keeping track of stats and has a good list of foods. Exercise options are sparse and I haven’t yet figured out if/how I can add foods to the list. They don’t seem to update correctly and the serving sizes are not captured accurately.

Developer Response ,

Thanks for your review! For items that you cannot find in our database, you can create custom items under Me, Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

FernandoAle34 ,

Amazing App!

This app is a huge help for everyone who wishes to eat healthy without having to pull the calculator every time you're going to eat!.

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

LuluLili28282828 ,

Great app

I’ve only been using this app for four days but I absolutely love it! It’s keeping me totally on track and gives good daily tips.

Developer Response ,

Thanks a lot for your rating and feedback!

celty400 ,

Beware metric measurements only!

This is a beautiful app, appealing in many ways. Unfortunately, the usefulness of eating guidelines and recipes with measurements only in metric units is limited. Contacted the company and no setting for ounces et al. So good if this is native to you, otherwise need to convert or estimate...not likely to be my go to, sad after purchasing a year of premium access.

Developer Response ,

We are sorry to hear that Lifesum didn't meet your expectations! It is possible to change the Unit System on your account, however, this is not possible for Recipes. Please, make sure to send us your payment details at contact@lifesum.com for a full refund. Thanks!

Carebear106 ,

A great Keto option

This is easy to use and understand. The design is fun to use and it helps me stay on track. Totally worth it!

Developer Response ,

Thank you very much for your feedback! That is highly appreciated!

Brandys Books ,

Tedious and terrible

There is so much crap to go through just to get to Where are you could use a diet plan which doesn’t really exist. You keep having this ad thrown up at you every other page that makes no sense whatsoever. I never did find a diet plan to help get set up

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

My rap ,

Wouldn’t open

I just downloaded the app and tried to open it through Facebook. I was instead sent in a crazy circle of repeating pages trying to get me to log in. Nothing worked. There are far to many nutritional trackers out there for me to deal with a bug before I can even get the app opened. So I am moving onward with another app.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

I hate nicknames/passwords ,

Impossible to cancel membership

The app itself is useful for what it was designed to do but it seems virtually impossible to cancel my membership. Lifesum’s website tells me to cancel through my method of getting the membership (App Store or Lifesum App) and I’ve tried canceling using both and nothing.

Developer Response ,

Thank you very much for your feedback!


You always have to cancel a subscription where you buy it, which at the moment is: iTunes, Google, www.lifesum.com, Samsung


In our FAQ you find the instructions on how to cancel: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-cancel-my-lifesum-premium-membership-subscription&p=all


Should you still not be able to cancel that means either that the subscription is already cancelled or that you are logged into a wrong account/Apple ID.


In that case, please contact support at contact@lifesum.com with a copy of the receipt and your email address and they will help you sort this out asap.

ILoveMyPizza ,

Vegan options?

For the most part, i love the app. However, i’m really trying to loose weight and food has always been an issue for me. It’s be great to provide vegan friendly meal plans / recipes.

Developer Response ,

Thanks for your reviewing Lifesum! Have you tried our recipe tab? You can select tags to find recipes that suit your needs and you can specify your food preferences under Settings > Food Preferences. Good luck with your goal! :)

hmdnl9 ,

Limited app

I paid for premium 3 weeks ago and not able to use it as it is not activating

2 emails and no assistance

Developer Response ,

Please make sure to contact support directly at contact@lifesum.com and they will help you sort this out as soon as they can - currently there is, unfortunately, longer response times. Thank you! We apologise for the inconvenience.

harmrmrmk ,

Annual charge despite cancelation

I subscribed through their website foe a discount instead of through Apple. Big mistake. I thought the app was just OK when I used it for about six months. It was kind of a pain if you do lots of home cooking. So I canceled my subscription. However, yesterday they renewed my subscription at the full rate without any warning. Trash behavior!

Developer Response ,

Thank you for rating us. It seems you did not cancel your subscription in time. Please, contact us directly through https://lifesum.com/deep/settings?page=support for further assistance with your payment. Thanks in advance!

NutELLAsaltines ,

Amazing

This app is so useful! I’ve struggled finding a program that tracks macros and water and exercise for free and this is exactly what I want. Highly recommended!

Developer Response ,

We are so glad to hear that you find the app useful! Thank you for sharing your feedback!

madmomtwo ,

Nowhere to cancel subscription

I’ve tried it for a bit but found it to be too much of a hassle as a mom of two. I want to cancel my subscription but can’t find anywhere to do it within the app or in the App Store. I hate feeling trapped like this. If it’s easy to sign up it should be easy to unsubscribe. Definitely don’t recommend

Developer Response ,

Hi there, thank you for your review. We are sorry to hear that you feel this way. Please contact support directly at contact@lifesum.com with your receipt and they will assist you. Thank you!

Shaybanana ,

Food Log Is Not Accurate

I really like this app, but many of the items that I scan are inaccurate in calories and macros. It’s really frustrating, especially if you’re trying to be specific with macros.

Developer Response ,

Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we thank you for your understanding!

ewoodside ,

Best scan feature I’ve used

Really slick app! Easily track food and has a large library of resources.

Developer Response ,

Thank you so much for leaving your review, glad to hear you are happy with our app! :)

DWiger ,

Not quite sure I'm using the app correctly

I would like to know more about how to use the app properly and to get it to integrate with other apps on my phone well doing the keto diet.

Developer Response ,

HI there, thank you for leaving your review! Please reach out to us at contact@lifesum.com with the details around your request and we will assist you further! Thank you!

Ccwrigh1 ,

Suggestion

My favorite app to track my health all in on place besides the health app! Please update the app to make it compatible with Apple Watch series 5 along with future Apple Watch series, because it’s not.

Developer Response ,

Thank you very much for your positive feedback, glad to hear you like the app! We will make sure that it reaches the team in charge.

Alex14321 ,

Bug problem!

So upset! I love this app and then suddenly it has stopped working. I went to log in my snack and it won’t process anything I enter. As soon as I log it into my diary it gets deleted! Up until this point I have been so happy with it so I hope it gets fixed soon :(

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

jellybean2117 ,

Best weight loss app !!

Had an amazing experience with this app in the past and starting using it again now after gaining mommy weight

Developer Response ,

Thank you for your great review and good luck with reaching your goal!

26S_1995 ,

Waste of money

This app isn’t nearly as helpful as it should be given the cost. I have used a few other macro tracking apps and I’m unsure as to what I paid extra money for with this one. It’s difficult to find foods even when you search them by their very specific names. Do yourself a favor and use MyFitnessPal or MyNetDiary instead.

Developer Response ,

We are sorry to hear that you're not satisfied with our app and we thank you for your feedback!

Grannnd ,

Hard to read font

Perhaps this wasn’t made for boomers’ eyes. It is impossible to see the font. I don’t see a way to make the background darker so I can see the white lettering. This is so frustrating because I paid for a year subscription. Tried to get a refund immediately after installing. iTunes doesn’t allow cancellation. Ugh!!!

Developer Response ,

Thank you for your review and sorry to hear that you are not satisfied with our app! Please send us your registered email address or a copy of your transaction receipt so we can help you with getting a refund - thanks in advance!

Megami76 ,

Terrible App

I wish someone would have wrote in the description that this was more euro-centric in both lexicon and recipes. I did not connect well with this app at all. It was so simplistic for the price to need to pay, and I was not impressed by the content. I’ve seen better weight loss and health trackers (Noom). I deleted this app. Wish I could get my money back.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top



Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

FFFFFFFAAAKKK ,

Scam

The subscription is a scam and it prevents you from getting a refund.


update: I could eventually get a refund after contacting Apple directly. It’s not possible to get the refund by contacting the app. Their customs service teams are always busy and will never reply - they are simply trying to waste your time and help you pass the 14-day limit of getting a refund!!!!!! BEWARE!!!!!

Developer Response ,

Update:


We would like to add that all subscriptions purchased via iTunes can only be refunded by iTunes - Lifesum does not have any access to their payment data - so you chose the correct way to get it processed.


Our support team is answering every user message as soon as they can between Monday and Friday CET time - no exceptions.



Thank you very much for your feedback! Please feel free to leave more details why you feel that way so we are able to understand.


Every user is eligible for a refund during the first 14 days after the purchase. Please follow these instructions in order to receive it: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-receive-a-refund&p=all

NiL8FAR ,

So Great ❤️🌺

Who can doesn't love this app?🥰🥰 It's amazing.😍😍 I'm from Iran and can't upgrade to premium😕😕, but lost 5kg with limited In 2 mounths🤩🥳. So complete so good😌😌, I will never stop using till the day I die😇🤪

Developer Response ,

Many thanks for your positive review! Our free version provides all necessary tools for basic tracking and absolutely helps you reach your goal successfully!

Kay3393 ,

Great feedback

I really like how this app is interactive. LifeSum is like having a friend who talks to you about the choices you make or are about to make....

Developer Response ,

Thank you so much for your positive feedback, we really appreciate it! Glad to hear you are satisfied! :)

Cassidy42284 ,

Love it but needs a widget

Really love the app and it is super easy to use! I However often forget about it and forget to log stuff. I wish you would add a

Widget so it is more visible on my phone.

Developer Response ,

Many thanks for your positive rating! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

Cassilla927 ,

Gaining weight Tracker

This is one of the few apps I can use to help me gain weight with calories. Most cater to just weight loss. Hope you continue to cater and expand tools for us trying to gain weight!

Developer Response ,

Absolutely! Many thanks for rating us and for your input!

jessica_12345 ,

Horrible

I used the app a couple of months ago and I stoped because it would load through. I thought I would give it another shot but once again it’s doing the same thing. I try to open the app and it won’t load through. It’s not my phone, my friend also downloaded it and it’s doing the same thing.

Developer Response ,

We are sorry to hear this! Can you please send us more details and your registered email address at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!


paulmars ,

Caching

Diary view shows foods you’ve deleted. Have to constantly double check it is correct.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

caitlynm727 ,

Great app!

I wish I was as good at dieting as this app is at tracking for me. It is perfectly performing and I love the features like adding favorites and tracking water!

Developer Response ,

Thank you for your positive review! With time and patience, healthy eating will become your nature and you will not find it hard at all! Good luck with your goal - you got this!

jsjsnabshs ,

Not what I expected

I didn’t realize this was a UK app. I can’t find the names of typical foods and you can’t adjust the portions as you can in many apps. If a standard meat portion in this app is 3oz you can’t adjust to 4oz as you can in many other apps. Unfortunately I paid for 3 months but it’s fairly useless for me. Hard to track things like milk with 1% milk and 1 sugar etc.

Developer Response ,

Thanks for your feedback. Lifesum is based in Sweden! Our database is created partly by us and partly by our users. We recommend that you either select items verified by us or, for items that you cannot find in our database or that you think are incorrect, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. If you wish to be refunded, please send us your registered email address at contact@lifesum.com - thanks!

Formertexan87 ,

No refund even after canceling within 24 hours.

I decided almost immediately that this app was not going to work for me so I canceled, on the app, as directed, within 24 hours. The charge was pending and is now posted to my card. This is ridiculous! And, of course, there’s no way to actually talk to a person to clear this up!

Developer Response ,

We are sorry to hear this! If you send us your details at contact@lifesum.com, we will assist you with this as soon as possible!

diamond&silk ,

Love this app

I’ve been struggling with weight loss for a while and this app has really helped me keep focus thank you developers

Developer Response ,

Thank you so much for your feedback, we're glad that we can help!

Sickle v ,

MORE please

I love the app, love the ease of use and compatibility with the health app. I wish the food database was more extensive. I have seen larger and easier ones to find foods in the “wild”. I think they will get there.

Developer Response ,

Thank you so much for your review, we are very happy to hear that you like the app and thank you for your feedback, we much appreciate it!

Emma C (MJ) ,

How it helps me

This app has helped me so much because it has helped me lose and gain weight it is just so amazing and I do recommend it.

Developer Response ,

Hello Emma!

We're glad that we have been able to help you, thank you so much for your positive review, and keep up the great work!

wgs247 ,

Great app! The best.

This is the best app of its type in terms of usefulness, interface and interactions. Can it be updated so that the water can be entered by the ounce instead of by a fixed quantity bottle or glass?

Developer Response ,

Thank you for your feedback, glad to hear you like the app! We are working on providing a better solution for this on iOS phones, however it is coming with the new watch app! Thanks again for the feedback!

Narbua ,

Pretty but inaccurate

The interface is pretty and easy to use but its database isn't accurate. I've been using Lifesum for two days and have already reported multiple foods (including verified options) for incorrect nutritional information. I wish I hadn't paid for premium.

Developer Response ,

Thank you for your feedback. It is indeed a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors and will put a lot of focus on the database during 2021. Thank you!

Dwizzlehart ,

No 3rd shift support.

I wish they had a button to ‘end’ your day for people that work third shift. The app automatically moves days at midnight which is right the middle of my ‘day’

Developer Response ,

Thank you for leaving your valuable feedback!

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.Thank you!

app tester 📱 ,

It’s “Good”

I like tracking my dinner but I don’t like how most things cost money cuz then it’s not so accessible to others and makes it harder to meat ur goal

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 80 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

accampbell ,

Don’t buy if you want to enter from your Apple Watch.

First off, the iPhone app is awesome. I was hoping for a way to enter quick basic food information from my Apple Watch so that I didn’t have to keep picking up my phone and entering the information there. I saw the screenshots and it looked like I might be able to do that, but I can’t.

Developer Response ,

Thank you very much for your feedback! We will forward it to the responsible team for their knowledge. It is unfortunately not possible to enter food from the app at the moment.

2 Doxies ,

Unusable

So many errors in the programming. For starters the life test. Question 2: are you allergic to any of these? Well, no. If you don’t click something, you can’t continue the test. Ridiculous. Then there are serious issues setting start weight and goal weight. Seems a little bit important. Loaded and reloaded. No help. I’m done.

Developer Response ,

Hi there, thank you for your feedback! When taking the test, there is the option to choose "none" on the top of the list. Regarding the other issue you are describing, please contact us directly at contact@lifesum.com with more details so that we can take a closer look at this. Thank you, and apologies for the inconvenience.

Anonymous_rnslfbeo ,

Good app

This app has helped me start my own dieting plan. It has also allowed me to regulate my water intake along with helping reduce my bloating and maintain a weight that is manageable for me.

AlyssaJean325 ,

Please make maternity friendly.

Love the app but i wish their was a setting for pregnant women. I’m always “overeating” but i actually need an extra 400 calories and more protein everyday. That would be a really cool update.

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 80 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

The Great David ,

Great tracker

I’m able to track everything I eat and all the supplements I take. Definitely helps me stay healthy.

Developer Response ,

Thank you for your feedback! Happy to hear you like our app and that we can help you with your health goals! :)

ketogirlnoob ,

App is good for foods that are already in system

Like the app but trying to add new foods isn’t an option. I can add calories but not other macros for recipes.

Developer Response ,

Thank you for rating our app! You can create your own food items under Me > Favorites. Good luck with your goal!

KellsBells920 ,

Don’t get the hype?

I don’t understand why people like this app. The database is severely lacking, and manual entry only allows calories (no other macros), then doesn’t even save them to your daily log! Every time you turn around, they’re pushing their premium service at you. I guess that’s the only way to make this app work. No thanks, back to MyFitnessPal.

Developer Response ,

We are very sorry to hear that you feel that way. Please contact us at contact@lifesum.com with more details about your experience so we can understand even better what you do not like about the app.

Jaimeb818 ,

Great but needs more features

There app has been easy to use for the most part. It would get 5 stars if there was a recipe builder where you could put in your own ingredients to make a recipe with the total macros calculated.

Developer Response ,

Thank you for rating our app! You can create your own recipes and meals under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

sndkbdhxnbakxnnckd ,

Uhhhhh

I’m preeeetty sure a turkey and cheddar lunchable is NOT 23,480 calories 😂 a lot of the stuff on here says it’s way more calories than said on the package or on official websites. I’m trying to figure out a good balance in my daily diet, incorrect calorie counts isn’t going to help. It would probably be a good idea to update that to have it all be correct or as close to correct as possible.

Developer Response ,

Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

iPadCM ,

New update keeps crashing

Dies after about 10 seconds on iPhone 5s. Loved previous versions. Need to get it fixed. I am using the latest version of iOS.

Developer Response ,

We apologize for the issue you are experiencing. This might be related to an old version of the OS. Please update to the latest version of it. If that is not solving it: Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

Carlee25 ,

Helps!!!

This app is literally the best! I love having it where I write what I have eaten and it shows art the facts! It’s making life so much easier while trying to diet!! LOVE IT!

Developer Response ,

Thank you very much for your positive review! We are so happy to hear that you are satisfied with our app and good luck with reaching your goal!

susan0788 ,

Better bar scan

Better bar scan with more options when scanning. Stop relying on customer input do some of your own research for more accurate information input

Developer Response ,

The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.



Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on "Edit Food". Please, find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=can-i-also-edit-correct-items-created-by-other-users


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.


We will, of course, constantly clean the database from our side as well.

bamMoone ,

Personalized easy

I love that it calculates everything for you and you can get a baseline by many different diet options.

Also - counts net carbs and am loving that!

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

gracieeee64 ,

Nice app but dosent let me take accurate measurements

I want to have a variety of cups measurements and different types of table spoon measurements but you guys don’t have it which kinda bother me. It just seems easier to me so if you guys could add that sure helps a lot .

Developer Response ,

Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd - thanks in advance and good luck with reaching your goal!

Junaid76 ,

Good but...

It is a very beautiful app but it’s very annoying that you always give add about premium. You can’t do anything if you don’t go premium which is very annoying.

Developer Response ,

Thanks for rating our app! We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding!

Oswinabox ,

Crashes on me

Loved it for the first day, and got the premium on sale for my New Years resolution, but the app keeps quitting on me when I click the plans button... not sure why. Otherwise I love the recipes and the tracking.

Developer Response ,

Thank you for your review and sorry to hear about this issue! Can you please send us more details at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!

Cherryl9 ,

App is Nice

I just started using the app and like it so far. One drawback is I like to work from my ipad pro in landscape mode and this app does not landscape. So one enhancement request would be for landscape mode please.

Developer Response ,

Thank you very much for your positive review and apologies for the inconvenience the lack of the landscape mode on the iPad presents. Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

kitebarbie ,

Have to pay for EVERYTHING

Although this app is free to get, you can’t really use it unless you pay for premium or buy one of their plans. Without proven results or at least providing a free trial period, I’m not paying for something I am not certain works well. Too bad bc it is a well laid out app, but useless and proves to be yet another fishing app without a free trial.

Developer Response ,

Thank you very much for your feedback!


Behind Lifesum stands a team with more than 55 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

jaybird201 ,

Bugs

You guys need to fix the fact that the visualization of calories eaten (over time) on the diary page randomly omits days at a time, switches days (e.g. I enter food for today and the chart says I’m eating that food tomorrow), and other silly bugs on that page.


Seems like it should be an easy fix, but nobody’s responded to the ticket I submitted, which included screenshots.

Developer Response ,

Thank you very much for reporting this!


Support will answer as soon as possible. We apologise for the longer response time.

BCCsounddude ,

Totally love this app!

LifeSum has been an invaluable tool on my long road back to fitness. 9 months in, I'm down 40 lbs and feeling better that ever! Thanks

Developer Response ,

Thank you for your review! We are happy to read that you like Lifesum!

G50Studios ,

Great App

Although they need more recipes for vegans it's still a pretty great app. The updates are very cool and interactive. Will and have recommended this app to all of my friends.

Developer Response ,

Thanks a lot for your feedback! We are very glad to hear that you like our app!

jerzeyduchess ,

Awesome

I’m glad that you scan a barcode I have a hard time guessing some things

Sean NaSe ,

There’s a some major bugs

So whenever it says I haven’t ate yet, it says i need to eat 1651 Calories but at the end of the day, it still says i have 400 calories left even though i ate 1660. So I check the charts and then my calorie deficit increased to 2048? This has been happening for a few days.

Developer Response ,

Thank you very much for reaching out. Could you please either leave your contact details so we can reach out to you directly or click on this link https://lifesum.com/deep/settings?page=support , then on the contact option and send more details so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

If Yiu Close Yiur Eyes ,

I love the new update!

Especially the ability to edit the food information. This app is great

Developer Response ,

Thank you so much for your review, we are delighted to hear that you are satisfied with the app! Thank you for sharing!

spectrekid68 ,

Allow to import water intake from healthkit

If I use a different app to log water using a smart water bottle then it’s an additional step to manually type that information into Lifesum when it could easily just be imported via HealthKit.


Is this an oversight that will get fixed?

Developer Response ,

Thank you for your feedback, we appreciate it! Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

MelFree89 ,

Exercise is difficult to track?

Is there a way to count reps instead of minutes?

Developer Response ,

Hi there, thank you for your question. It is currently not possible, however we have forwarded your request to the team in charge. Please also feel free to leave it as a suggestion on our UserVoice: https://lifesum.uservoice.com. Thank you!

FrustratedatpayingforNothing ,

Beware-Unable to unsubscribe

The app does not have an option to unsubscribe. Once you have subscribed, clicking on the link to change or unsubscribe takes you to a page that only has monthly and longer subscription options. You have to jump through hoops to end a membership

Developer Response ,

We are sorry to hear that you experience this. Please contact us at contact@lifesum.com with details such as which payment platform you purchased through(you always have to cancel through the same platform) and please also send through your receipt and we will assist you!

worried liz ,

Dangerous ideals promoted or extremely bugged app

The app instructs me to eat 500 cals EVERYDAY!! That is extremely dangerous behavior to be promoting!!


I want to give them the benefit of the doubt and say it’s a bug after switching away from a 5:2 fasting plan, but my repeated attempts to contact support and resolve the issue myself have failed. I paid for a yearly subscription, what a waste of my money.

Developer Response ,

Thank you for your feedback - if we understand correctly you have been using the 5:2 diet - there on the fasting days you have the described calorie goal, while you have a very high calorie goal on the non-fasting days - that is how 5:2 is working.


If you feel that this kind of diet is not working for you, we recommend to choose any other of our Diets and Meal Plans: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=plans-diets-meal-plans&f=overview-of-all-diets-meal-plans-in-the-app&p=all


We apologise for the longer response time - there was a long midsummer weekend in Sweden. An agent will come back to you as soon as possible from Monday.

LifeSumNOTHX ,

Has the potential but doesn’t deliver the promise.

Multiple times where I added food items, whole meals, or weight and they disappeared later. A few days into my year membership and all 4-5 days of my weight being recorded is gone. Has the potential to be amazing but is missing the follow through.

Developer Response ,

We are very sorry to hear that! Can you please send us more details regarding the issue through contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the trouble!

SChung101905 ,

Really nice app but takes too long to sign up

I downloaded this app, but I can’t sign in. I deleted my account and signed up with another email. I signed up, but it has been loading for 2 days. Please fix this.

Developer Response ,

We are sorry to hear this! Can you please send us more details and your registered email address at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for any inconvenience!

Alek_Z ,

Does not sync with Health

The app has been broken for almost a year. People have been complaining on Reddit for a while now. There's even a petition to build in a button to force sync.


The website offers no help; other than to say it'll be fixed in the fall? 😒 I'm just going to use something that works.

Developer Response ,

We truly apologies for the inconvenience this issue has caused and we appreciate your feedback on the matter. The team is working as hard as possible to resolve this - thanks for your understanding!

sse06239 ,

Great App!

Overall great so far. Hope there is a way to customize calorie goal and the percentage of those three: carb fat and protein. And also create own shopping list without following the diet.

Developer Response ,

Thank you very much for your feedback!


You can change macros and calorie goal manually as follows:


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=user-profile-settings&f=how-can-i-change-my-macros-carbs-fat-and-protein-settings-individually---ios&p=all


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=user-profile-settings&f=how-can-i-manually-change-my-daily-calorie-goal---ios&p=all

FritzTheWolf ,

Helped me make better choices day one

The perfect app! Literally have no complaints besides some foods not scanning properly.

Developer Response ,

Thanks a lot for your rating and feedback!

Payazita5 ,

Need my money back

The app was great for the first few days and than as soon as i purchase the plan it doesn’t open anymore. Every time i try to see the mean plans it crashed down.. so frustrating and this is the fist day that i use the tracker.. i need my money back

Developer Response ,

We deeply apologise for this issue!


Please contact support via contact@lifesum.com with your registered email address and they will help you processing a refund.

Britney hart ,

Monthly subscribers

Can you not have it month to month?? I have the app wanted to upgrade to premium but I don’t see where it says monthly. It tell me $21 or however much is due right away. Guess there no way to have it monthly????

Developer Response ,

Thank you for your question! Please, visit www.lifesum.com/premium and sign into your account to see our available offers. Good luck with reaching your goal!

rachelschaff ,

Only for looks

This app may have a nice interface, but there’s barely any correct information on it. From yogurt to rice, I can never find the exact brand and nutritional info I need. Which leaves me with either the wrong calories or the wrong protein. Frustrating. Also the app is too expensive. Gonna switch back to my fitness pal.

Developer Response ,

Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

Klswrs ,

User friendly!

I think this will help me keep track of my cals. It’s a great app and I like the layout better than fitness pal. Also like that it works on my Apple Watch. I understand ya gotta make $$. But I can’t afford the monthly price, maybe when I win the lottery. Ha!

Developer Response ,

Thank you for your review! Feel free to send us your registered email through contact@lifesum.com for a free trial! :)

Mckinzeerose ,

Better than others

But I wish we could customize our our own tracking and macro targets

Developer Response ,

Thank you for your positive review! You can customise your macros and calorie intake under Settings > Personal Details if you choose to follow the Classic plan. We hope this helps and wish you the best with reaching your goal!


dak2292 ,

How Much???

Why are you not up front on how much it cost. No where can I find the cost. I don’t want to agree without knowing how much I’m agreeing to. It’s so frustrating when you get an app and then find out after you get it that it’s out of sight on costs. If your not trying to trick us just put the price on the app before I download it...Geez

Developer Response ,

We are sorry to hear that you find it unclear and we thank you very much for your feedback - it has been forwarded to the team in charge. Please, let us know through contact@lifesum.com if you need help with handling your subscription.

DGRG1107 ,

App problems

I really wan to use your app , to track down my calories , but I doesn't let me right down the right lbs that I want ( it said did you really meant to write that)

Can you guys fixed that ?

I will appreciated that.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

Bballerfit247 ,

Great except for glitch

I loved this until today, where every time I go into the app it closes me back out after about 10 seconds of using it. Please update and fix so I can use it again!

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

21fix ,

Great motivator

Very well organized easy to use app. Would be nice to split up the meals .. maybe option for more than one snack ?

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Kaymags2 ,

Looks nice, not user friendly

The food database is awful. I want to enter my own foods but it only gives me the option to enter the calories. I input my calories for 1200 a day then it keeps resetting to a different amount. I picked a keto plan and it doesn't even calculate net carbs. What a waste of money. I'd like a refund.

Developer Response ,

We are very sorry to hear that Lifesum didn't meet your expectations. Please, send us your registered email address at contact@lifesum.com so we can further assist you. In regards to the net carbs calculation, this is something we are working on getting out in the spring.

Musical.ly: @manyatt ,

Amazing app

Really good app. I got the premium version and it’s amazing. Although even without the premium version it’s still very effective.

Developer Response ,

Thank you very much for your review! We are happy to hear that you are satisfied!

Cloudynotfaded ,

Very organized

Using this app helps me calculate my caloric and protein intake. I’m able to keep track of my workouts, weight goals, and general health.

Developer Response ,

We are happy to hear that you're satisfied and many thanks for your review!

She_nice ,

Grocery list needed

I like the app i just wish they would provide a grocery list for all the meal recipes the recommend for the week

Developer Response ,

Hi there, thank you for your feedback. We appreciate it and will send it through to the team in charge. The shopping list functionality is currently available for the following Meal Plans:


- Paleo

- Sugar Detox

- Eat like Denice

- 3 weeks weight loss

- Keto Maintain

- Keto Burn

- Vegan for a week

- Protein Weight Loss


Find more information here https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?l=en&s=other&f=shopping-list&p=all

Vida Avila ,

This app is pretty good

Recently, I’ve been trying to watch my calories and this app shows me how to cook all of my favorite foods but they are much healthier. I would recommend this app

Developer Response ,

Thank you very much for your feedback! We are glad to hear that you like our app.

drifter_mama ,

Don’t waste your money

Stuck in the loop it never remembers my quiz results and doesn’t build a meal plan for me. Allows me to scroll through boring very hard to create recipes. Recipes mention ingredients that I have never heard of (and Google hasn’t either). While it’s UI is beautiful it doesn’t work as described and I just wasted a bunch of money.

Developer Response ,

Thank you very much for reaching out to us. We deeply apologise for this issue. Please make sure to contact support via contact@lifesum.com - all messages will be replied to as soon as possible. Thank you!

kelseann12 ,

Not syncing properly with Apple Watch

The burned calories show on the iPhone and initially on watch but then when I pull it up on the watch again to view, it shows 0 burned. The app is connected with health app and burned still shows on app on phone. Can’t figure out why?!

Developer Response ,

Thank you for your review! Can you please send your details and issues directly at contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

stefohknee ,

Crashes when I try to use it

Downloaded this app a while ago to track my habits. However, the app crashes any time I try and change my goals or literally do anything in the app. It’s a shame because it’s the most customizable app I can find :(

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

piraterob ,

Appealing and easy but with some flaws

The app looks great and is (mostly) super easy to use.


HealthKit integration is great. The app picks up my Strava and FitBod workouts and adjusts accordingly. M


But, if you’re doing s ketogenic diet there’s a major flaw — the app counts total carbs not net carbs (total carbs minus fiber) — which makes the targets incredibly hard to hit. You just have to adjust the totals mentally.


The option for adding your own foods is buried under “favorites” for some reason. It took me a while before I remembered where it is.

Developer Response ,

Many thanks for your feedback - we truly appreciate it! Regarding net carbs, we understand that this is something missed largely and therefore we are bringing this feature to Lifesum very soon, probably around spring! Thank you for your comment about Favorites, this will be reported to the team responsible. Good luck with your goal!

3890 ,

Keto needs improvements

This app would be great, if it allowed you to learn from your previous habits. Ie- if you have too much sugar at lunch, you may be able to a tip on how to recover your nutrition for dinner.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Ford STINK ,

Keto Fasting

It would be nice to combine diets. I like fast twice a week and I follow keto. It would be nice if this app had some flexibility. I also dislike that it does not give me the option to choose how many calories i would like to consume a day.

Everyone's Resting Metabolic Rate is very different. I regret buying this app.

Developer Response ,

Thank you for your review!


You can manually change the calorie goal under Settings/Personal details in the Standard diet.

Maritzahk ,

Premium is worth it

Getting the premium was so worth it! But I wish I could connect my Fitbit to the app for it to get a more accurate workout information.

Developer Response ,

Thank you very much for your review!


You can Fitbit and Lifesum in the Lifesum app under Settings/Automatic Tracking.

fathergoddess ,

It’s fine

The app doesn’t work better than my fitness pal, and doesn’t have anywhere near the food library,

But it’s a nice app to look at and that makes it easy to continue to use.

Developer Response ,

Thank you very much for your feedback! Good news: we will be working on the food library during the next few months - so we hopefully can soon provide improved data.

Fatty Vee ,

No place to create your recipe

Recipes are suggested but sometimes we have to eat what is available. So it would be nice to be able to provide a “recipe” or to create something & then submit a serving.

BTW: Thanks for all the yummy options.

Developer Response ,

Thank you for your rating and feedback! :) You can create your own recipes under Me > Favorites. However, these recipes cannot be used in a Meal Plan. Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

Blondie_37 ,

Ugh

This app is TERRIBLE! I couldn’t even get past signing in. I signed with the goal to lose weight and go from 94 to 85 but every time I hit submit the app said my BMI was to low. I tried to solve it by adding to 85 going by ones and I made it all the way to 93 and the app still wouldn’t even let me in. What is the point of an app you can’t even use?

Developer Response ,

We are sorry to hear that you had this experience with our app and thank you for rating us. Can you reach out to contact@lifesum.com with more details and some screenshots showing the problem so we can further assist you? Thanks in advance and apologies for the inconvenience!

kellllll92 ,

Can’t put in goal weight

Besides that, beautiful app with great features! However, when you pay good money for an app to help you lose weight, the goal weight input feature is fairly important.

Developer Response ,

We are truly sorry about this issue! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!


AliBryce ,

App Crashing

App keeps crashing anytime I go to the plan page. I’ve only had this app for a few days and paid for the premium. Now that I can’t use the plan feature what is the point of having or paying or this? I have tried to refresh, reopen, and delete and reinstall the app with no success. Please resolve

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Elastics ,

Shame it’s stopped tracking steps and no fix in months

It could be a great app, does a lot pretty well, but I didn’t renew my paid subscription because it intermittently stopped tracking steps and that really is a deal breaker for a health lifestyle app. Developers are aware of the problem but it seems they are unable to fix.

Developer Response ,

We are truly sorry for the long waiting time.


The team is working hard on identifying the problem and will do its best to provide a solution as soon as possible.


We sincerely apologize for this inconvenience and appreciate your patience while we get this sorted out.

:) :) :) :) :) :D :D :D ,

New user

I’ve been using it for the past 2 days. Was working perfectly until it wouldn’t let me create recipes anymore. Keeps crashing when trying to create one.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

CanSeb ,

Subscription is misleading!

I have been using this app for a while and finally decided to go premium and was going to pay monthly and saw that is was $3+ per month and hit that one only to find out that was if you pay for the whole year! It took the full amount and now I’m stuck with it ugh

Developer Response ,

The reason we show the monthly cost, is for our users to see the difference in price from subscribing yearly and monthly. A monthly subscription is also available. We show you the total price before you pay. We are sorry if this wasn't clear enough. Please, send us aa copy of your transaction receipt so we can assist you with a refund.

wthajmy ,

If you struggle download!!!

This app is so easy to use with personalized plans! In 3 days i lost 2 pounds! I would highly recommend premium

Developer Response ,

Well done! We are very happy to hear that Lifesum has contributed to your healthier lifestyle and we thank you very much for your awesome review!

Bri_The_Second ,

Great app, but not the best for Keto

I recently went premium and I love the app! However, not all carbs are equal. One macro of carb from spinach with fiber is not equal to one macro from sugar. I wish that the app would track net carbs and not all carbs but so far so good.

Developer Response ,

Thank you for your review! You can select to track net carbs when following a Keto plan. Good luck with your goal!

Tamiwilli ,

Macros

I just purchased a subscription because I wanted an app that will calculate macros for me. I am not seeing that. I see diets like Keto, etc but nothing for macros. I want a refund.

mjones0523 ,

Premium required

I would have liked if there was a free trial of premium as most good functions require premium access and I am not quite sure I want to pay for that right out of the gate.


I love the ability to scan UPC codes

Needs the ability to edit nutrition values as it is not always accurate and dose not always give you the appropriate measurement ability to log.


Overall, it is close enough for me and gives me an idea of how I am doing each day.

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to read that you are satisfied with your Lifesum experience. Please feel free to contact support via https://lifesum.com/deep/settings?page=support in the app for a free Premium trial and they will be happy to help you with an upgrade.


boneswell77 ,

It’s ok

There are a few bug issues, not being able to sync my FitBit, and the calorie count is off when I open the app, but it is a good macro tracker. I hope the bug fixes will be fixed soon!

Developer Response ,

Thank you for leaving your review! We are currently working on a solution for the issues you mentioned, and a new version with a fix will be released as soon as possible. Thank you!

Scubasteve302 ,

Simply the best!

Incredibly intuitive, accurate and intelligent. I love being able to take a photo of my meal and get an ingredient and calorie breakdown.

Developer Response ,

Many thanks for your positive feedback, we are happy to hear you are satisfied with your lifesum experience! :)

mim & dgh ,

Review

Still learning the app but have found my way around most things so far. Love the fat/carb/ protein view since I am on Keto.

Developer Response ,

Many thanks for your great review and good luck with your goal! :-)

YasminA1031 ,

I like it but…

I don’t like that you can’t see recipes without having an add for premium. I like it because I can see how much I lost and it makes me happy. If you guys can update this please do I am really deciding if I’m going to keep it or not.

Developer Response ,

Thank you for your review! Some features are charged because we do have to keep up with our running expenses but we truly appreciate your feedback on the matter. We are happy to hear that our app is helping you to reach your goal!

mad_dog12 ,

Premium Glitch

So I just downloaded this app and upgraded to premium. However, when I go to look at the recipes function, the app quits every time

Developer Response ,

Thanks for your review and our apologies for this issue! It has been resolved and the team has shipped the new version and waiting for approval. Make sure to update when available!

sand2summit ,

Lots of BUGS, paid but never received upgrade!

Using their app on an iPhone X, lots of bugs, too many to describe in entirety here. But, the big one being I paid for a orienting account and have never received the upgraded features in the app. $21 dollars for nothing is a major fail, Lifesum. MAJOR FAIL. One Star. I’m coming for 20 bucks, see you in Stockholm!

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue and solve it. Thank you!

Marisa Hoff ,

Amazing

I have found this to be the easiest app to use for my weight loss! I love it! It’s user friendly and easy to use.

Developer Response ,

Thank you very much for your feedback!

cuz_itschaz ,

10/10

Awesome for trying to get you life in better health and shape. Also helps me keep track of how much I eat

Developer Response ,

We are happy to hear that Lifesum has contributed in your healthier lifestyle and we thank you for your awesome review! :)

erindouville ,

Macronutrients No Longer Free

The only reason I downloaded and used this app daily was because it originally allowed macronutrient levels to be changed for free. As soon as I did the latest update, away went the free macronutrient level changing. With that goes my service.

Developer Response ,

Thank you very much for your feedback!


We are continually developing the app and have released a new update that will include two new Premium features that have been requested by many users:


1) we have introduced net carbs for the keto diets

2) editing macros will now be possible on all available diets in the app, not just Standard and 5:2


At the same time due to several reasons we had to disable the macro editing in the free version of the app. But the app will still automatically calculate the calorie goal /macros that match your goal based on your personal details. and follow the recommendations with regards to healthily reaching your goal .


You are very welcome to test the Premium version for a week in order to test the new functionality and see if Premium would be an option for you. Just let us know if you are interested and we will be happy to upgrade your account with a free week of Premium.

...What?... ,

Easy and Effective

This is a great app that makes logging easy and organized. It is by far the best logging app I have ever used. It is also free!!

Developer Response ,

We are very happy to hear that you're enjoying our app and we thank you for your positive review!

micci82 ,

Love the app but it won’t sync with my iPhone steps

I truly love this app but it won’t sync with my Fitbit or Apple phone steps. I love the food and the tips and reminders.

Developer Response ,

Thank you very much for your review and apologies for the syncing issue you have! Make sure to send us more details and some screenshots showing the problem at contact@lifesum.com so we can look into this - thanks in advance!

rsq gal ,

Workouts recipes

I wish you had options to build recipes and save them as we pay good monies for this app. Also I cannot find my beach body workouts not can I add them, I find this odd as they are a huge company with millions of users.


Please consider adding to or updating your app


Rsq gal

Developer Response ,

You have this option in the app under FAVORITES:


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-under-favorites---ios&p=all

Bern Walker ,

Fun way to track

I don’t agree with using such small calorie allowances for someone who is active but this app has great recipes and is fun

Developer Response ,

Please make sure to not activate "Exclude calories" in your settings in order to allow the burned calories calculated on top of your daily calorie goal.

Fgkyssyydvg ,

Recipes are extremely tasty

Red lentil soup is so good I’ve made it twice in the past week. Can’t wait to try the others!

Developer Response ,

We are very happy to hear that! Many thanks for your rating and for your feedback!

jelyngomez ,

1 month paid subscription??

Is there any subscription for one month or is the lowest 3 months?

Developer Response ,

Hi there, thank you for your question! We do have a 1 month subscription offer as well! Please contact us at contact@lifesum.com if you need further assistance! Thank you!

Ro M3 ,

Good but has Inaccuracies

Visuals & usability are 5 stars

Nutrition Information 2 stars - I believe being an app to get healthy that’s so important (ex: the info for a larabar (3 ingredients) had 20 added sugars, there are ZERO).

Nutrition label scan 3 stars - assuming this will only get better as it is used.

Developer Response ,

Thank you for your feedback, we will make sure it reaches the team in charge! It is indeed a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, but always recommend to track foods that are marked with the Verified by Lifesum tick. Please also feel free to report the errors you encounter in the app. Thank you!

1_2_3_ blank 4966 ,

Tracking glitches

The app is easy to use but it has glitches. For example is skips arbitrary days on the tracking graph or shows record on the wrong date. I will finish my subscription but I will not purchase more time.

Developer Response ,

Thank you for your feedback! We deeply apologise for the issue you are experiencing. Please feel free to either leave your contact details so we can reach out or contact us with details, step description and screenshots directly through the app under Settings/Support > click on the contact option in one of the FAQ articles - so we can start investigating your issue. Thank you!

SuzieQZgladiolies ,

Good way to watch diet

But wish there were more meal and recipe choices offered in the apps. Most of these ideas are not the most appealing. Do you have recipes for almond flour breads, focaccias etc.?

Developer Response ,

Thank you very much for your feedback! We will forward it to the responsible team for their knowledge. Unfortunately we do not have any recipes for these two dishes at the moment.

notchristopher ,

Not recommend for power users

It’s very tedious to enter data. There are arbitrary meal ratings with frowny faces that cannot be set up. This weird glowing button is always a distraction when logging, and is grossly inaccurate. The database is missing tons of stuff and has lots of inaccurate entities.



It’s a nice looking app but the design hurts the workflow and user experience.

Developer Response ,

We are very sorry to hear that you feel that way! We will make sure your feedback reaches the responsible teams.

hebiejebiejeff ,

Best nutrition app ever!!!!

This has helped me in so many ways rather I’m trying to lose weight or gain muscle or if I’m just trying to eat healthy

art77166 ,

Nice

It’s a really good helpful app been using it for a long time and it’s perfect I hope you just give me a natification for water drinking

Developer Response ,

Thank you very much for your feedback, we really appreciate it! :)

Lord Poo ,

Confused

How does this app calculate the macronutrient breakdowns? I’m 105 pounds, 5’4”, on the classic/maintain weight plan, and the app says that I should be consuming 93g of protein a day? 🧐 That seems like a ton, especially since I don’t eat meat... some more transparency on this would be helpful. I don’t want to lose weight/diet either.

Developer Response ,

Thank you for reaching out! We use the Harris Benedict equation and activity level to calculate the energy requirements - a method that uses height, weight, age, sex in the calculation. We have different plans/diets with various macro nutrient distributions. For the Classic diet the distribution is:

Carbs: 50%

Protein: 20%

Fat: 30 %

This makes your protein requirement 83 g per day. However, if you want to change that, you can go through Settings > Nutritional Settings and adjust your protein level to what you wish it to be. All the best for reaching your goal!

Serenity1177 ,

Amazing

This app is amazing. But it’s hard to track down exercises that you can’t search up in the app. So just a little constructive criticism. Thank you though.

Developer Response ,

Thank you very much for your feedback! We will inform the responsible team regarding your feedback.

Gg_grace ,

Great!

I love Lifesum, it helps me track my eating drinking and exercise really well so I know what to do and not do. The only negative is that to get the full experience you need to pay for premium

Fluharty ,

DELETE!!

I added this App to compare it to my current one! It’s so generic, I wanted delete it after 20 minutes...guess what? You can’t. So now it has my name, Birthday, email, password and God only knows where it went! There should never be an app you can’t delete if you no longer want it! Wth?!? This internet grave stealing info is getting old af!!

Developer Response ,

We are sorry to hear that you are not satisfied with our app and please send us your registered email address at contact@lifesum.com so we can remove your account from our database. The possibility to delete your account manually will be available soon.

This_app_is_awful ,

Terrible, would not waste space or time on it

It’s almost impossible to use because there is only one diet that you can use, which is a high carb low fat diet, which has proven to be less effective and possibly unhealthy. All in all this app is terrible for dieting because you can’t customize it for your needs

Developer Response ,

Thank you very much for your feedback!


We are very sorry to hear that you are not satisfied. The following article will give you a list of all plans available in the app: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?p=all&l=en&s=plans-nutrition&f=plan-diet-options-in-the-app


In case you want to manually set your nutrition individually, please follow this article: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?p=all&l=en&s=user-profile-settings&f=how-can-i-change-my-macros-carbs-fat-and-protein-settings-individually---ios

chandini ,

Pretty But Greedy

The app is beautiful but you need to be a premium member to actually get full use of the app. I downloaded this to see the recipes and when I found out you need to pay I deleted it. I can log my calories with MyFitnessPal. It's is way better y'all. It works and it's free.

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding and, please, feel free to send us your registered email at contact@lifesum.com for a free Premium trial!!

MamaBear2710 ,

Cute interface but actually kind of depressing

The little happy faces are less on the side of encouraging and more on the side of shaming. I am proud of myself for eating any amount of food at all as this is a challenge for me, and the judgey little less than happy face makes me not want to use this at all. Going back to a more minimalistic interface like MyPlate.

Developer Response ,

We are very sorry to hear that you are not satisfied with this functionality. The rating is not just about the amount of calories but the whole picture including macros in order to make sure that there is a healthy balance. Please feel free to elaborate how you would like to see a rating instead. You can contact us with ideas directly at contact@lifesum.com

Chaysia ,

App won’t work

I signed up and at first it wouldn’t process my payment so I changed my payment type. No I can’t log in. I emailed and didn’t get a response. I will change my review when this is resolved.

Developer Response ,

Thank you for your review! We apologise for the inconvenience!


Our support will answer as soon as possible - all emails will be taken care of.

yiyangyyyyyyyyyuuuuunjejsjsj ,

Quit unexpectedly on my iPhone XS

I try to love this app cuz I used it on my old iPhone 7 and it worked great. But as I switch to iPhone XS, this app just can’t stop quitting and quitting so I have to uninstall it and change to other diet tracker apps. Other than this huge con, the features and the design are amazing. But I can only give it a one star cuz I can’t use it now.

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

Nickyreyes06 ,

App closes automatically

Regret purchasing app. Tracking your food intake is exciting and helpful but every time I’ve tried to click on the “plans” option on the home screen the app automatically closes. I was looking forward to being able to use the app but now I just regret it.

Developer Response ,

We are very sorry to hear this and please, feel free to send us more details regarding this issue at contact@lifesum.com. If you need help with receiving a refund, please send us a copy of your transaction receipt. Thanks in advance!

jill e beane ,

Wonderful tracker for now!

Oh my gosh this is what I was waiting for—fabulous. Easy to use, set goals and adhere to programs that can be adjusted for success. Keto, paleo, Atkins, Weight Watchers rejoice! Best app I have encountered 👼

Developer Response ,

Thank you so much for your amazing review! We're so happy that you are enjoying Lifesum!

Joyceepoopoo ,

Bugs

Won’t let me delete weights that weren’t mine, has multiple weights on same days when I only weigh myself once a day... it’s frustrating bc when I look at my progress it’s not accurate.

Developer Response ,

Thank you for your feedback and sorry to hear that! Can you please send some screenshots showing the problem so we can report this to the team in charge? You can contact us through contact@lifesum.com. Thanks in advance and apologies for the inconvenience!

wetnicka ,

Best of all the keto apps

I’ve tried carb manager and Keto Diet. This app exceeds them all. It lets you know how good each choice is and also shows how “balanced “ your meal is.

Developer Response ,

We are very happy to hear that you're satisfied and many thanks for your 5 star rating!

mibishop71 ,

Health tracker

This app is amazing! You can track everything you eat and also weight loss... love it

Developer Response ,

Thank you so much for your positive feedback and review, we are happy to hear that you like the app =)

keylagonz ,

Fasting tracker

Great app but I would like you to add a fasting tracker that counts the time passing until you complete the fasting period and descriptions of what is going on in your body while you fast.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

BrookeOryPowell ,

Very useful

I use Lifesum on and off and always find it easy to use with an ever growing base of products to scan.

Developer Response ,

Glad to hear you enjoy using our app, thank you for leaving your review and rating, we really appreciate it!

har1103 ,

Falls well short of what other apps already do

Try logging vitamins, say fish oil which has caloric impact. Can't. Hard to give up something that just works like myfitnesspal for sparkly shiny circle graphics. Substance isn't here. Waste of time, and it's $44 to set up macros. On the plus side great app for fools and imbeciles.

Developer Response ,

We are sorry to hear that you are not satisfied with Lifesum and thank you for your feedback.

Jamarielys ,

Not for everyone

I downloaded the app expecting to find a nutritional plan meal that I would find appealing but I was wrong. Every single plan I selected had food ingredients I have never even heard or seen before. And it made me feel kinda stupid. So I canceled my subscription, I hope I can get a refund, if not I would be even more dissapointed.

Developer Response ,

We are very sorry to hear that Lifesum didn't reach your expectations and thank you for your review! We are very interested in which recipes you found difficult so if you would like to leave more feedback, or if you need help with handling your subscription payment, please reach out to us freely through contact@lifesum.com.

crisyle flowers ,

Lifesum

This is my favorite app in the whole world and is the best app I ever have if you want to get this app please let us know in the comment below

Developer Response ,

Thank you for your rating and feedback!

milci ,

This app is not working

App is force you to subscription to use and it is looks promising. I bought the subscription however promised features not working like fitbit sync. Try to reach them for refund no answer even they did not say no, just ignored. I open a dispute on bank waiting, may company response to bank

Developer Response ,

Thank you for your review. Once you sign up to our app and close the Premium page, you can use Lifesum's free version for unlimited time, without it being necessary to upgrade. Our free version provides all necessary tools for basic tracking. Please, make sure that you're contacting us through contact@lifesum.com and one of our support agents will get back to you as soon as possible - thank you!

Lazer12345 ,

Deceiving and misleading

Once you download the app and set it up, it immediately starts asking for premium subscriptions and wants payment. The logging of information is basically useless and locked without paying. Very deceiving. Deleted this app immediately. Beware what you’re getting into with this one!

Developer Response ,

Thank you for your feedback. Once you sign up to our app and close the Premium page, you can use Lifesum's free version for unlimited time, without it being necessary to upgrade. Our free version provides all necessary tools for basic tracking.

OaklandA's1 ,

Fix the Apple Watch syncing and I’ll come back

I loved this app, the layout is beautiful and it worked well until lately. The Apple Watch complications don’t sync correctly unless the app is also open on the iPhone at the same time...which is pointless. I like the Apple Watch complication so it looks like I’ll be headed back to MyFitnessPal.

Developer Response ,

We are very sorry to hear that you feel that way. Please contact us at contact@lifesum.com with more details about your experience so we can understand even better what you do not like about the app.

TayFromTheCity ,

The New Update

I can't go back and look at my progress without a crash.

Developer Response ,

A fix will very soon be launched. Please update your app as soon as it is live and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

Weasel Lord ,

Nagging

It won’t stop helping track my data and generating a overview of what I’m eating.


Now I know why I succumb to bad food. Not enough calories!

Developer Response ,

Thank you for your review and good luck with reaching your goal!

Zasu Pitts Fan ,

Lifesum

I’m learning that I do better when I keep track of the food I eat.

I’m a recently diagnosed diabetic and this is helping me stay on task.

Thanks Lifesum!

Developer Response ,

Thanks a lot for your rating and feedback!

Fifcyfhivitfc dr ,

Great!

I love this app! It’s motivating and helpful. Edit: Thank you developer for responding. I found out it was my mistake and sorry for taking your time.

Developer Response ,

Please contact us with screenshots that show the calorie amount of the tracked items so we can have a look at this. Thank you!

Please1215 ,

Uninstalled after they charged for macro goal changes

Great app until they decided to get greedy and charge customers to edit their macro goals. Very disappointed. A monthly charge is not how I would like to keep track of my macros...switched to a pay one time app.

Developer Response ,

Thank you very much for your feedback!


We are continually developing the app and have now released a new update that will include two new Premium features that have been requested by many users:


1) we have introduced net carbs for the keto diets

2) editing macros will now be possible on all available diets in the app, not just Standard and 5:2


At the same time due to several reasons we had to disable the macro editing in the free version of the app. But the app will still automatically calculate the calorie goal /macros that match your goal based on your personal details. and follow the recommendations with regards to healthily reaching your goal .


You are very welcome to test the Premium version for a week in order to test the new functionality and see if Premium would be an option for you. Just let us know if you are interested and we will be happy to upgrade your account with a free week of Premium.

jujubeanez ,

This App gets two thumbs up

This app is amazing I’m learning so much about food. It feels like I have a personal nutritionist all day with me.

Developer Response ,

Many thanks for this positive 5 star review and good luck with reaching your goal!

zanemotlagh ,

Great app, wish there were more non-premium features

Wish more features were available without purchasing the app but hey gotta do what u gotta do

Developer Response ,

Thanks for your feedback :) We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding and, please, feel free to send us your registered email at contact@lifesum.com for a free Premium trial!!

MKK1066 ,

Not too pleased

I keep opening the app to find things I’ve logged earlier in the day have since disappeared. This app would be great if I could trust that everything I’m logging stays logged and could believe the calorie/macro stats at the top without going back and double checking every meal every time I open it.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

JMA47 ,

Tracking

I like the app. It’s easy to use. I do find the daily reminders to weigh in annoying. Trainers are always telling you not to weigh daily it’s about inches not pounds

Developer Response ,

Thanks for your positive review! You can disable your reminders under your Notification Settings. Good luck with your goal!

Both thumbs down! ,

Meh

Great app actually, but the prices for premium are ridiculous to me. It’s hard enough fir some people to afford a gym membership and then we have apps like these whom charge an arm and a leg to help track stuff. It just isn’t worth it in my eyes. I understand y’all have to make a living and profit as well it just shouldn’t be a killing to others.

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial! :)

Boomtrack13 ,

I love the app - but please add/improve this!

• The ability for Lifesum app to READ data from water intake via Heath app. I use another app for my water intake.


Thank you!

Developer Response ,

Please feel free to vote for your request directly on Uservoice where we collect all user feedback like this: https://lifesum.uservoice.com

momjaime ,

The only app to track on Keto!

This app is the only app that I found to track “net” carbs which is absolutely necessary when doing keto!!

Developer Response ,

Awesome! We're glad we can make it easier for you tracking your carbs!

Babagaga123 ,

So so

App does not have extensive calories information. Some of the calories are off a bit and the recommended calories to loose weight seems to be more than what other trackers would suggest. A bit misleading and not good for losing weight.

Developer Response ,

Thank you for your rating and for your feedback! Please, feel free to send us some screenshots showing the issue you're describing so we can look into it for you. You can directly contact our support team at https://lifesum.com/deep/settings?page=support. Thank you and apologies for any inconvenience!

Sbarmstrong ,

Poor quality

I have used this app for little over two weeks. I’ll be entering in a meal and it just shuts down, I have to keep opening the app multiple times just to log my food and drink. Ridiculous! I’m so close to deleting the stupid thing!

Developer Response ,

Thank you for your review! Can you please send your details and issues directly at contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

Puntpuntjunior ,

Not Great

I used this app for the sole purpose of recording my weight, but it records the weight incorrectly. I’m not really sure why I’m giving it two stars- probably because I never tried to use the content you have to pay for so I don’t know the whole of the app.

Developer Response ,

We deeply apologize for the issue you are experiencing. Please contact us with details, step description and screenshots directly through the app under Settings/Support > click on the contact option in one of the FAQ articles - so we can start investigating your issue. Thank you!

AK5272 ,

The problems

I’m a little disappointed I was really excited to see all the cool Neal plans and recipes. But it turned out everyone of them you have to have a subscription. So if you are willing to pay money this could be the app for you.

Developer Response ,

Thank you for your rating. We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 80 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

ENBDW ,

So frustrating!

I got this app two weeks ago. Its very pretty. But it doesn’t track well, doesnt sync and is incredibly frustrating. Today, i tracked my water 3 times. I opened it just now and of course, its not there! Same with vegetables and my fitbit. I’ve look at tech support and none of it helps. What a waste of money.

Developer Response ,

We are very sorry to hear that! Can you please send us some screenshots showing the problem as well as your registered email, phone model, OS version and app version through contact@lifesum.com so we can look into this for you as soon as possible? Thank you in advance and apologies for the inconvenience!

deswright ,

fine

It worked fine for a few days now it won’t scan any barcodes and when I click add to diary it doesn’t add it

fishstix1981 ,

Paid for a subscription, app still says I’m not subscribed

Paid for the subscription and it shows in my subscriptions tab but the app never updated to show I’m a paid user. Reached out to support and have received no response as of yet. Three days later, I would expect to hear something back . . .

Developer Response ,

Thank you very much for your feedback!



Our support is answering all emails and as soon as possible - they will get back to you as soon as they can. Please make sure that you send your registered email address as well as a receipt to contact@lifesum.com. Thank you!

NicknamesAreHardToFind_5 ,

Desktop option coming sooon?

Sometimes I’m logging food at the computer, and would be awesome / faster to do it that way

Developer Response ,

Thank you very much for leaving your feedback!


At the moment the focus is on the app and we will work a lot on improvements around it during the year but that does not mean that a web version is not possible in the future. We will make sure that the feedback will reach the responsible team.

I'm hot cuz im fly ,

Amazing

I starting using this app to loss weight. Right now it's helping me do it! Giving me tips, better food, and answering my questions. I truly LOVE lifesum.

Developer Response ,

We love that your love our app and that we are part of your healthier lifestyle journey! Many thanks for your review and good luck with reaching your goal!

karissa Hart ,

Good

This app helps me stay on track but I don’t know how to update my goal weight but overall it helps me with everything else

Developer Response ,

Please go to ME in the app and then click on DETAILS. Then on the goal. You will then be able to start a new goal. Just follow the onboarding and enter your new values.

peggieme ,

Good tool

This really helps me keep on track with what I am eating. Paying the small fee is well worth it.

Developer Response ,

We are very happy to hear that and thank you for sharing your positive feedback!

12$$;73737 ,

Workouts

I love this app it’s great for food tracking for sure, but it has limited workouts listed

Developer Response ,

Thank you very much for your 5 star review and for your feedback! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd. You can also create your own exercises under Me > Favorites. Good luck with reaching your goal!

al 7023 ,

Not so good

This app is of little use, anyone could track calorie intake easier than using this app

The recipes are limited

I have tried to contact the seller several time to cancel subscription and get a refund with no replies

If everything is roses they might reply as they have to some of the reviews but obviously ignore concerns

Developer Response ,

We are sorry to hear that Lifesum hasn't met your expectations and thank you for your feedback. Please, contact us at contact@lifesum.com so we can assist you with a refund.

theronv ,

A good app

I give the design and layout of this app 10/10. There are some sync delay issues with the Apple Watch. Room for improvement there.

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

Ketobrain ,

Life sum app

Really useful, helpful, easy with encouragement, tips and fun happy faces. Functional to use the scanner. Don’t need to be a techy. Glad I chose this one. Been on for over 6months so far. No regrets.

Easy to use.

Developer Response ,

Thank you so much for your positive feedback! We are very happy to read that you are satisfied!

iPodian ,

Ever since purchasing premium, it has gone downhill

It worked without any problems at first. Great user interface.


As of today, it does not sync between iPhone and iPad without tracking an item.


The connection with Apple Watch keeps resetting which means I have to turn it on each time.


Features missing:

- no landscape mode

- ability to import recipes from a webpage

- track more info in Health app

- track water intake on Apple Watch

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue.


Screenshots with examples would be very helpful as well as your technical details such as phone, OS, Lifesum version, country and language settings and the language you are using the app with.


Please test if the app has the same problems with Wifi and with the mobile internet.


Thank you!

nonymouss ,

Missing Smiley Faces and Meal Reviews

Where are the smiley faces that reviews your meals?


Thank you Lifesum for explaining.


I’m really enjoying using this app to stay on track with my macros!

Developer Response ,

Many thanks for your updated review - we truly appreciate your feedback and wish you all the best with reaching your goal! :-)

powerhorsevich ,

Very easy to track intake

This app helps track a wide variety of store brought snacks and food

Developer Response ,

Thank you for your 5 star rating!

Pepster222 ,

glitch?

I keep trying to open the app and every time, the app goes on and then about 5 seconds later, it decides to just go off. I've deleted the app multiple times to try and fix it but nothing is happening. somebody please explain

Developer Response ,

A fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

dlynn126 ,

Add Net carbs!!

If you’re doing Keto and thinking about paying for this app... don’t. You can’t track net carbs despite users asking for this option to be added for years. Useless for Keto.


When will the feature be added?

Developer Response ,

Thanks for your feedback! We will be soon launching the option for net carbs - the functionality is currently being tested.

nblfwbfeaktbae ,

Issue fixed

I had an issue upon signup that seemed to fix itself. Great app. Excited to start my journey to a healthier lifestyle!

Developer Response ,

We are very happy to hear that your issue was resolved and many thanks for updating your review - it is truly appreciated!

bluma83 ,

Great app!

I really like this app. I got it for keeping track of macros, which is does wonderfully. It’s user friendly and visually appealing.

Rex770 ,

Great for everything except adding or editing

App is not very friendly when it comes to adding or modifying foods , very frustrating

Developer Response ,

Thank you very much for leaving your feedback! Could you please give us some more details about your experience so we can forward the feedback to the team? Feel free to reach out to support at https://lifesum.com/deep/settings?page=support

Lexkg ,

Inaccurate Scanner

I’ll scan the item and this app will show the wrong calories, units of measurement, or macros. If you don’t pay premium, the features are basic which is just to count your calories. But if they can’t get the basics right then I’ll use another app, there’s plenty of them out there.


Deleted.

Developer Response ,

Thank you very much for your feedback! We will forward it to the responsible team for their knowledge. Please also feel free to send more details through to Ccontact@lifesum.com or report the item directly in the app, so that we can take a closer look at the matter. Thank you!

Mruss1 ,

Loving the app so far

Really nice graphics and design better than boring MyFitnessPal but wish you can edit and add in carbs/fat for foods that don’t populate from list or barcode.

Developer Response ,

Thank you so much for your feedback, we much appreciate it! For foods that you cannot find you can create it yourself under Favourites, and add all information you wish to add.


In order to create an item, please go to Profile>Favourites (mars as a heart) then:


1) Click on the + top right

2) Choose one of the 4 options(Food, Meals, Recipes, Exercise)

3) Follow the instructions


If you need any further assistance please email us directly at contact@lifesum.com.

Thank you!

hno125 ,

Good

It’s just my first week with this app and I gained 1,1 kg , I really like it but I find the exercise technique not easy to use , I wish if they put free workout program it gonna be great app then

Developer Response ,

Thank you for your review! :)

Adjdibdm ,

More functionality

Wish this app had a little more functionality that you get in other tracking apps

Developer Response ,

Thank you for your feedback! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

baenda ,

Bugs...

So frustrated with this app! I’ve been using it for 8 months now and all of a sudden the app started glitch and bug on me. I deleted the app on my phone to see if it would fix it and now it’s saying that there’s no account with my email..... over it. So now I can’t even log into my account....

Developer Response ,

We deeply apologize for the recent issue.



The problem (login impossible) you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution during the night and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

Girl41198 ,

LIFE CHANGING

So much more helpful and aesethically pleasing than other similar apps, with a more friendly interface and is easily navigated. I absolutely love Lifesum!

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

la sivora ,

Great app

I’m very inconsistent but this app is the best! It has the scanner which is very helpful when shopping and it’s easy to use

Developer Response ,

We are very happy to hear that you are satisfied with Lifesum and we thank you for your great review! :)

tannedjenny ,

I left and came back again lol

Now they are charging for almost everything. Enjoy what’s left for free. No shade 👌🏼

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

Kristinnnnnnnnnnn ,

Too expensive.

This app is easy to use and has great aesthetics but won’t give you access to important things such as grams of fiber, sugar and sodium without you paying for Premium. If premium were $10 a year I’d pay for it, but $50 is expensive as hell for an app. Insane that there are no good free or reasonably priced macro tracking apps anymore.

Developer Response ,

Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

tatiana 🥰 ,

it’s ok

overall lifesum is a great app! BUT if you you’re trying to save some money, this app isn’t for you. you have to pay to see specific meal plans. if you don’t go “premium” there is basically no point in having the app. bc everything is on “premium”

Developer Response ,

Thanks for rating our app. Our free version provides all tools for basic tracking and helps you reach your goal successfully and upgrading to Premium is not necessary for many users. We appreciate your feedback!

esFiggs ,

Love this app

Great calorie tracker! Helps keep my daily intake under control and keeps it easy to track your diet goals!

Developer Response ,

Thanks a lot for your rating and feedback!

Native Floridians ,

Good start for better health

The idea is good. It helps you start getting on track. Downside is the food database is all over the place. Many foods have varying entries. Some with 200 cal, some with one. For the same item!

Developer Response ,

Thanks for your review! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

Tiffanysimpson5 ,

Incompatible With Apple Watch

The app it’s self is good. It’s so close to what I’m looking for in a dieting app. The only thing is that I wish it was compatible with the Apple Watch with tracking movement and steps. If it could do that I would rate 5 stars.

Developer Response ,

Thank you for your review! Please, feel free to send us some screenshots showing the issue with Health through contact@lifesum.com so we can look into it for you - thanks in advance and apologies for the inconvenience!

weberwizardslol ,

Not a vegan

I am a Pescatarian and have ‘taken the test’ to find a high protein low carb diet for myself. I am continually directed to the Vegan plan no matter what I choose? Then when I try to just choose high protein vegetarian I get plans with meat. I cannot seem to get understand this app and find a plan for myself.

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

User135792468 ,

Missing days in Daily Progress

Under "Diary", in "Daily Progress", I am missing several bars in the caloric bar chart. The data and information is elsewhere in the app but for some reason, for some days, it is not reflected on the chart. Is this a bug?

Developer Response ,

Sorry to hear about this issue! Can you please send some screenshots showing the problem so we can report this to the team in charge? You can contact us through contact@lifesum.com. Thanks in advance and apologies for the inconvenience!


countrycub1983 ,

Almost perfect

Barcode scanner for foods works great and database of foods is decent, but basic functionality like syncing a fitness tracker should not require a premium membership. Ended up going back to MFP after I realized it was this way.

Developer Response ,

We are very sorry to hear that you feel that way. We will make sure that the responsible team is aware about your feedback.

@raigeyraigs ,

CUSTOMIZED MACROS

please make an update to where we can have an option to set our macros to what we think they should be!!! I am seeking other apps because this lacks being able to have a free form option.

Developer Response ,

In order to be able to set your own macros, please change to either the Standard/Classic diet or 5:2


You will then be able to edit under Settings/Nutrition Settings

TLooHoo ,

Use This Daily

I use this every day. It is a great tool to help keep me on track. Especially love the widget access!

Developer Response ,

Yay! Happy to hear it, thank you for leaving your review. We appreciate it! :)

DBSpears ,

First try

Did noom before and I’m finding the interface difficult. Like how do you easily do meals.

Developer Response ,

Thank you for your review! Could you please either leave your contact details so we can reach out or send more details directly to contact@lifesum.com so we can understand your request better and help you further? Thank you very much in advance! We apologise for the inconvenience.

Amiyr B ,

Good UI

I feel like this app is helpful and gives helpful realistic tips about how to eat better.

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to read that you are satisfied with your Lifesum experience.

Baileyhood54 ,

Great app

This app is amazing!! I love that you can track everything from water to calories, carbs, proteins and all that good stuff!!

ajhqt ,

No way to log food on the web, pathetic water tracking

The fact you cannot log food over the web and the inadequacy of the water tracking (two set sizes, and no way to add just a # of ounces?) is pretty ridiculous.

Developer Response ,

Thank you very much for your feedback. We have sent it through to the teams in charge.


Furthermore, our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app. Thank you!

TheaterCrazy ,

Problem with portion sizes.

Hi, I’d like to get my money back. I use tablespoons for pecans/peanuts etc

I use 1/4 cup, etc. for other foods; I don’t want to use ounces. The list goes on. I need more choices for portions, so I’m asking you to credit my account.


Those who write it’s a beautiful app are right, it is. No problem there. Lots of good things, but it’s not for me.

Developer Response ,

Hi there, thank you very much for reaching out! We are sorry to hear you did not enjoy the app. As stated in our terms we offer refunds within 14 days of purchase. Please email our support team with your receipt directly at contact@lifesum.com and they will assist you.

DevinC2205 ,

Great but needs more free features

This app is great but please let us see more of our food macros for free. You shouldn’t have to pay to know what nutrition facts are in your food.

Mr.Jaxson ,

Great at first

I purchased the 3 month premium subscription and the first few days went well. Then after a few days for some reason the app stop allowing me to add my food. Every time I add something it immediately disappears, making the app useless. Unless this gets fixed then idk what I am going to do.

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution during the night and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

shaneeeeeeere97 ,

Good but pricey

Everything more than just food tracking on the app requires a monthly membership - I would just stick to Under Armours app as it has better value.

Developer Response ,

Thank you for your review, we appreciate you sharing your feedback!

Alexiss Adams ,

Not worth the money

Do not get premium. It basically does what the free version will do for you. The app glitches all the time, has limited results for daily food options, and i rarely use it because it is frustrating and rarely helpful for a healthy lifestyle. Would give 0 stars if I could.

Developer Response ,

Thank you very much for contacting us!


We are deeply sorry for the issues related to the latest version of the app!


We would kindly ask you to proceed as follows and come back to us in case this is not solving the issue for you:


>>Please log out of the app and in again. <<


This should solve the issue for you as it will trigger the sync of related data leading to the current issue(s) you are experiencing.


If it should NOT solve it OR if the issue should reappear after some time:


Please contact support at contact@lifesum.com and let us know after what time frame and how frequently this happens again.


Your feedback will be crucial for the investigation and solution of this issue.


Thank you very much in advance!


And again - please accept out apologies. We will do our utmost to solve this as soon as possible.

customeriPhone ,

Refund

I have selected a monthly plan but has been charged for whole year. I have cancelled the subscription and did not get a refund back. It took time to find the e-mail to contact Lifesum. After I sent an email, I got a reply that the replies are very slow as Lifesum got lots of emails. Refund is still nit resolved.

Developer Response ,

We deeply apologise for this! Please contact support directly at contact@lifesum.com and they will help you sort this out. Thank you!

AuraliDi ,

I am actually obssess with this App

It connects to mu apple watch and has almost all the brands that I eat, and I am realizing I eat a lot of junk 😂

Developer Response ,

We are very happy to hear that Lifesum has contributed to your healthier lifestyle and we thank you very much for your awesome review!

Vayta ,

Needs to be updated ASAP

Wasn’t able to even log into app because my weight is too high kept asking me was I sure and to change the number like what I Weigh I would lie about especially being the number that it is could definitely be unmotivated if my skin wasn’t thick.

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!


brenna siler ,

It’s just ok

I think it could be better I feel like I’m over eating because the app told me I needed more calories. And I’ve gained wait instead of lost it would seriously like improvement

Developer Response ,

Hi Brenna, we are sorry to hear that! We would really like to help you with this so please, make sure to send us some details about you and your goal through contact@lifesum.com so we can approach this on a personal level. Thank you in advance!

ebonibianca ,

Useless Nutrient Info

I was sorely disappointed in this app. Aesthetically it is beautiful. However, scanning a barcode could not even bring up correct information. Isn’t that the main purpose of the app? To track calories and what not? Wish I could get the money back that I paid for premium.

Developer Response ,

We are sorry to hear that you encountered this issue with our app and thank you for your feedback! Please, contact us through contact@lifesum.com for assistance with a refund or with more details regarding the issue you have with the scanner. Thank you in advance!

Riggsy boi ,

Nice looking app, very misleading program!

I was recommended this app from a friend, took the assessment and wanted a vegan diet plan that was clean eating, it kept choosing plans that recommended to incorporate meat and also when I went to go look at meals for the week, it wanted me to figure everything out and track it myself.


I don’t want to search recipes and put everything together myself, I wanted to pay money to have a service to tell me what to buy, cook and eat and how much of it I should have a day.


I would like my money back, I just cancelled the service.


Thanks!

Developer Response ,

We are sorry to hear that you are disappointed in our app and we appreciate your feedback which has been forwarded to the team in charge. Please, send us your registered email through contact@lifesum.com so we can help you with cancelling your subscription. Thank you in advance!

MinSeattle ,

Don’t waste your time or money

This app crashes constantly. When I emailed the company for advice the gave none. Not worth the time or money. Which is a shame because this app was exactly what I was looking for. Advice to the company: work on your customer service and you could have saved a customer.

Developer Response ,

Thank you very much for your feedback! We will forward it to the responsible team for their knowledge.

sydney_summer__ ,

Not great if you only have free version

I got this app to count my macros and calories, but ever since I’ve downloaded it I’ve been very agitated at the fact that everything the app advertises as its features are all in the premium version, which is expensive.

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial! :)

WhyDoIHaveToChooseANickname??? ,

Good but not worth money

Too little food data, especially for a paid app. Also needs to read out body metrics from healthkit instead of forcing manual entry each time.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Lilililililululikililililil ,

Loved the app at first!

It was a great app, I even started to like it more than MyFitnessPal but then they stared charging for a lot of their features. For instance you can’t adjust the macros settings unless you want to be charged monthly, which kind of defeats the point if you ask me.

Developer Response ,

Thank you for your review. Due to several reasons we had to disable the macro editing in the free version of the app. But the app will still automatically calculate the calorie goal /macros that match your goal based on your personal details. and follow the recommendations with regards to healthily reaching your goal. Thanks for your understanding!

D Speaks ,

The friendly diet app

I like the gently encouraging messages and the calorie counting is great! My first healthy lifestyle app and it’s working great to help me track my intake and exercise.

Developer Response ,

Thanks a lot for your feedback! We very much like to hear from our users.

flwrgirls ,

Weird Workout

It’s good but tracking the workouts is weird why use time instead of the number you do of the workouts. Plus not all workouts are in the category.

Developer Response ,

Thank you for your feedback! There are more ways of tracking your exercise https://bit.ly/2LJx5jw, including creating your own trackable training item under Me > Favorites https://bit.ly/2iST4ok. Good luck with reaching your goal!

nimi20 ,

Go lifesum

I love Lifesum because it helps you lose weight and get fit and it really works and helps me a lot.

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

ThinkSecret ,

So far so good

Excellent for calorie counting and really monitoring and controlling macros. Needs a bit more flexibility to be able to add meals. Restricting the app to 3 meals and 1 snack compromises its ability to diet plan and meal prep. Other than that good app.

Developer Response ,

Many thanks for your positive review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

Gilbert 161 ,

Fonts and colors

I’m 49 and love the app but on an iPhone it’s hard to read because of color contrast and font size!

Developer Response ,

Thank you for your positive review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

Hero of Elements ,

Love it just needs 1 thing..

Health app integration... it reads the water part but you can’t export any of the other dietary info.

Developer Response ,

Thank you for your review! Can you please send your details and issues directly at contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

Morgan Carlile ,

Good potential but...

Excellent tracking system but the visualizations on the “daily progress” screen for previous days are completely inaccurate. I’m very disappointed for this expensive subscription.

Developer Response ,

We deeply apologise for the issue you are experiencing. Please contact us with details, step description and screenshots directly through the app under Settings/Support > click on the contact option in one of the FAQ articles - so we can start investigating your issue. Thank you!

milobernard82648293 ,

Measurements don’t save

What an awful ap. Measurement adjustments often don’t save and sometimes I don’t notice until the end of the day when I’ve over or under eaten. You’d think a small kink like that could get fixed. Very small issue that makes a HUGE difference when tracking macros.

Developer Response ,

Hi there, we are very sorry to hear that you feel this way but thank you for sharing your feedback! Did you have your issue resolved? If not, could you please send us more details such as phone model, OS version and screen shots describing the issue, directly to contact@lifesum.com and we will take a closer look at it. Thank you!

BeautyOhh ,

The app for keto

This app has made the keto diet so easy for me! Helps me track my carb and fat intake. Also I barley drink water, and when i do. This app encourages me to do so!

Developer Response ,

We are happy to hear that Lifesum has contributed to your healthier lifestyle and we thank you very much for your awesome review!

heyjrob ,

Features to improve

Please, there are 2 main features that you need to improve with this app:


1) I need to be able to choose the day that I want to start my program.

2) Ingredients should combine on the grocery list

Developer Response ,

Thank you very much for your feedback! We will forward it to the responsible team for their knowledge.

Rhunae ,

Bought the premium but cannot get the features

I bought the premium and it will not give me the premium features. I have tried everything the support page has said to do and nothing works. So I deleted my subscription and will be deleting the app.

Developer Response ,

Hi there, thank you for your review! Please contact us with more details at contact@lifesum.com and we will assist you! Thank you!

Newuser24543 ,

Lots of bugs

This app has lots of bugs. Calendar view shows a number of days as green that should be red and the view that shows calorie graph per day has missing days even though I entered food for those days. Very disappointing because it’s demotivating not to see your real progress.

Developer Response ,

We are sorry to hear that! Can you reach out to contact@lifesum.com with more details and some screenshots showing the problem so we can further assist you? Thanks in advance and apologies for the inconvenience!

Leathersoul ,

Fancy Recipes....NO TIME!

I don’t have much time to put these lovely picturesque meals together. I only have time to shove meal components that can equate to a decent meal. Wish there was a pop that said,”Need Ideas for simple fast lunch?” Click it you get suggestion like egg salad or peanut-butter and apples, slice of cheese, etc. components.

Developer Response ,

Thank you for your rating and sorry to hear that you are not satisfied with the recipes provided. We have forwarded your feedback to the team in charge!

Bugs R ,

Life sum

I love the apps and I want to buy the app but why a monthly prescription needed I just like apps that I can purchase and that’s it lol like dark sky lol

Developer Response ,

Thank you for rating us! Feel free to send us your registered email through contact@lifesum.com for a free trial! :)


Cherry🌹 ,

Y’all charge me extra

I just purchase the promotional price which is $30 but y’all change me the full $44, can I get my money back please and thank u 😬

Developer Response ,

We are sorry to hear that, Cherry! Could you kindly send us your registered email and a copy of your transaction receipt through contact@lifesum.com so we can look into this for you? Thanks in advance and apologies for the inconvenience!

Hcundbcj ,

GREAT APP

lifesum really helps me stick to my goals and lose some weight along the way. highly recommend

Developer Response ,

Many thanks for your rating and positive feedback!

shineeangee ,

So much more potential

This app is great. I paid for the subscription almost right away. I’m enjoying it a lot so far. However, I think there’s so much more it could do.


I think some of the instant ways the app could improve are:

1. The ability to add your own recipes

2. The ability to create your own meal plan

3. Syncing with other fitness devices (garmin for example)

Developer Response ,

Thank you very much for your positive review and suggestions! You can create your own recipes under Me > Favorites. Find out more here: http://bit.ly/2CSyBYp. Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

Lgiselle ,

Question?? Lost ...

Does it charge the full price or only charge per month. Quite confused

Developer Response ,

Thanks for your question. You can purchase a monthly, 3 month or 6 month recurring membership which you can cancel from renewing at any time or you can purchase a yearly membership in which case you will be charged the whole sum upfront.

MiseesMules ,

Sugar not taken into consideration

This would have been the perfect app. I cannot use it because while protein, carbs and fats are important, the most important thing is controlling sugar. I wish I would have looked Into it further before buying the subscription.

Developer Response ,

You can find sugar listed for each food item as well as in the overview for each meal. You can see the data by clicking into a food item or meal and then scrolling down.

Bella brucie ,

Changing prices??? Why?

I think this app is as beautiful as it is functional. That said, I looked at the premium pricing last night, coming in at $34 annually. This morning I go in to purchase and it’s $10 more. Not appreciated.

Developer Response ,

It might be that you looked at an offer that ran out in the meantime. Some of the offers are time-limited but there should always be a date stating the end of the offer.

Miss__natalieee ,

Nearly perfect

I love the different plans tailored to my goals with recipes integrated into it. I’m on the intermittent fasting plan, and my only wish is to be able to modify my calorie goals. Great app!

Developer Response ,

Thanks for your review! :) At the moment, you can customise your calorie allowance and macros when using the Classic diet plan. Feel free to submit your suggestion in our Uservoice https://bit.ly/2gB0KKd!

RL💕 ,

Love but...

I love the app but some how my beginning weight is gone so my total weight lost is not longer visible all I can see is the weight lost from the last 2 weigh ins. ☹️

Developer Response ,

Thanks for your very nice review! Please, send us more details and some screenshots showing the issue at contact@lifesum.com so we can look into it and help you further - thanks in advance and apologies for any inconvenience!

adgkrehk ,

Measurements

NOT CONVERSION friendly!


It’s difficult to keep track of macros, accurately because the food “measurement” options are limited.

For example, if I try to record paprika (1 teaspoon) the App won’t allow it.

It will only offer: grams, ounces, Cup, pound or 1-serving.

Developer Response ,

Thank you for your review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

eriquebec ,

With new update I cannot add any recipes

Every time I click to add more recipes the app turns off and sends me back to my home screen on my phone. I have liked using this app, though have only had for a short time and would really like to add more recipes so I can properly track my food! Thank you!

Developer Response ,

Thank you for your review and our apologies for this issue! A fix for this will be available with our next release. Thanks for your patience!

Natal-bug ,

Love it

Love it!! My life is getting back on track! Like if I forget to eat breakfast I feel bad when I submit that info into Lifesum.

Developer Response ,

We are super excited to hear that Lifesum has helped you improve your lifestyle! Thank you for sharing your positive thoughts on our app!

Chocolate Sun 69 ,

It’s On!

I’m loving 🥰 this APP! It’s easy to follow. Graphics very pleasing to the eye. I like the breakdown of Carbs vs Fat vs Protein. Amazing 😉 I am so pleased with Lifesum I recommended this to a friend she signed up the same day!

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

mkelmra ,

Not worth it

Accidentally subscribed to the yearlong membership. It was impossible to get a refund from Lifesum or Apple and I really couldn’t afford to pay $40+ for an app I never used. There are so many other apps that offer meal plans and health tracking for much more reasonable prices (or for free). Don’t waste your time with this one.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

knabuvuabubs ,

Not accurate

Does not have accurate information when it comes to a lot of products.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

ccstar1421 ,

Should have read reviews first...

I paid for the premium and I’m still trying to figure out what I paid for. Same features I had with myfitness pal for free. Most frustrating thing...I can’t input my own recipes. Disappointed. Want my money back :(

Developer Response ,

You can easily add own recipes under Favorites in the app: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-under-favorites---ios&p=all


Here you see all Premium features: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=what-do-i-get-when-i-buy-premium&p=all


If you still prefer a refund, please contact us directly.

Maisy40 ,

Latest update screwed up

I have really enjoyed this app but its latest update is not tracking burned calories and some of my favorite foods are missing. Also noticed that it’s not calculating the right amount of calories.

I am not happy 🙄

Developer Response ,

Thank you very much for contacting us!


We deeply apologise for the inconvenience!


Please try to log out and in again as a first step to check if that triggers a change in data. Should that not be the case and you are still experiencing the same issue, please contact support via contact@lifesum.com with details so we can start investigating.


Thank you very much!

marti_maraschino ,

A little help here..

I purchased a year of premium membership on January 4, 2019. For some reason now I keep getting ads to go premium and can’t view the premium features anymore.

Developer Response ,

Thank you for contacting us! We deeply apologise for the long response time at the moment.


Please proceed as follows because then you will contact us directly through the app and we will see what account you are currently logged into and have more details we can use for a more detailed search for your (Premium) account.


If you do not have any account at the moment, please create a new one and then follow these steps:


1. Go to Settings in the app

2. Click on Support

3. Click on an article of the FAQ there

4. Click on Contact us

5. Write a short message describing your issue and enclose a copy of your receipt

6. Send it


As soon as we will receive the message we will process a detailed search with the data we will then have at our hands.


Thank you very much in advance!

JGraydon3 ,

Excellent Program

I love this program. I can track my food intake, exercise and look up recipes. Great tool.

Martinassffhj ,

Unreliable sync

The app has a great UI so far the best I've seen in the app store.

But the sync with Apple Health is unreliable. It almost never syncs all the tracked food. The thech support says that they are addressing the issue, but it's been like this for a year. Very disappointing considering that it's a paid app.

Developer Response ,

Hi there, thank you so much for your feedback! It is much appreciated! We deeply apologise for the inconvenience, we are aware of this issue and are working on finding a solid solution for it. Thank you so much for your patience, we understand how frustrating this must be. Once again sincere apologies and if there is anything else we can do for you please do not hesitate to reach out to us at contact@lifesum.com. Thank you!

Djones216 ,

Are you kidding me?!!

This looked like it would be a great tool for my grandson, to help him lose weight...choose a plan, etc. once I got it loaded and all his info logged in, it tells me in order to do ANYTHING, I have to pay a subscription fee. Y’all should be a little more up front about this!!..therefore y’all get 1 Star!

Developer Response ,

The app as you download it is free - offering you basic features as food, water and exercise tracking. Part of the app consists of with paid content. Behind the app stands a big team of more than 80 employees - these costs have to be covered. Thank you for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

alephgimmell ,

Won’t load

It won’t allow me beyond the terms and conditions. I thought perhaps I scrolled too fast and needed to scroll through slowly enough to actually read them? Nope. I tried restarting my phone. No dice. Every time I push “ok” to accept T&C, it looks like it’s going to load, but then just goes back to the T&C.

Developer Response ,

Thank you for your review! Can you please send your details and issues directly at contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

hdunj ,

Annoying weight section

Every day when I go to enter my weight it goes back to square one (resets) and I have to manually decrease the weight by oz (you can’t type in your weight). I just had a baby so I lost like 30 pounds off the bat so it takes like 10 minutes just to add my weight in.

Developer Response ,

We deeply apologise for this issue - the developers have fixed the issue in the meantime and a new version will soon be published with the bug fix. Thank you very much for your patience!

Carebear1119 ,

Best Keto app I have found!

I love how the app tells me if my meal is balanced. It has really helped me define my meals to get all the right macros. Worth the yearly subscription!

Developer Response ,

Thanks a LOT for your feedback and rating! We are very happy to read that you are such a satisfied user!

Kskxinevehuebvsgsh ,

Still buggy

Reverts weight to original weight, super frustrating. Charts often don’t display. Search for food doesn’t bring verified items to the top. Verified food doesn’t match what’s on the label often, understating calories and servings.

Developer Response ,

We are very sorry to hear about these issues! Can you please send us more details and some screenshots through contact@lifesum.com so we can investigate? Thanks in advance and apologies for the inconvenience!

958574625153647477584 ,

Great app recommend to everyone

This is great I have never found an app better for the job

Dad Duncan ,

Waste of time and money

This is with out a doubt the biggest waste of money and time yet from the Apple store. Charge a lot from the outset so only opt for one month until your sure you agree with me. Calories useless, exercise pointless, if you are as serious as I am about getting in shape spare yourself another iscam.

Developer Response ,

We are very sorry to hear that you are not satisfied! Please contact us directly within 14 days after the purchase if you prefer a refund.

tr4783 ,

Just trying to make too much money

I’ve had this app before and loved it because I could adjust my macro nutrients and track my food, now everything I do they want you to “upgrade to premium” and I can no longer track macro nutrients and adjust them how I want. Turned into a bad, money hungry app.

Developer Response ,

We are very sorry to hear that you are not satisfied with our app and thank you for your feedback!

Keye86 ,

Only plan that's free is classic i

I brought it to manage my keto lifestyle after seeing it on Facebook then it told me I had to buy a subscription to use the services. I would mind if I had a chance to try it out first. But that's not an option and I'm not in the business of giving money away

Developer Response ,

Please feel free to contact us directly at contact@lifesum.com concerning a trial and we will see what we can do for you. Thank you!

ValerieD312 ,

Don’t bother

I thought this app looked promising. Upon realizing you cannot access much without subscribing, I decided to give it a try. For the price you pay, you get VERY little. I was also extremely disappointed that the barcode scanner doesn’t work. I wish I could get my money back.

Developer Response ,

Thank you very much for your feedback! We are very sorry to hear that you are not satisfied! A refund is always possible during the first 14 days after the purchase by either contacting the payment platform you have used or us at contact@lifesum.com



Please send us more details about the scanner issue so the team can investigate. Thank you!

A pie eaters film ,

Good program

Easy to use but you will need one of the upgrades to use it

Developer Response ,

Thank you for your feedback!


Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

Hola🥝😂 ,

Love it 💙💙

It keeps track of everything can’t go a day without it💙💙

Developer Response ,

Thank you for your awesome review!

PseudDaemonum ,

Offers weight loss options only

There aren’t any ‘diet plans’ for gaining weight and your stupid find your plan quiz asks what your goal is let’s you choose that you aim to gain weight and then the next question about your main problem all imply you’re overweight or you overeat instead of the inverse

Developer Response ,

Sorry to hear that you have some issues with our app! Feel free to send us more details and some screenshots at contact@lifesum.com so we can further assist you - thanks!

Abril4vfr ,

Lifesum

This app is the best it helps me know how many calories I have burn and since I am a gymnast i need to know what I am eating in daily basis

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

En-go ,

Cool look needs work

I have used this app on off of the last few years. I finally decided to buckle down and pay the premium for the app. I’m really disappointed because the sync between my phone and iPad app hardly ever work and my watch complication never updates.

Developer Response ,

We deeply apologise for the issue you are experiencing. Please either leave your contact details so we can reach out or contact us with details, step description and screenshots directly through https://lifesum.com/deep/settings?page=support - so we can start investigating your issue. Thank you!

terimayer ,

Love this app

I have tried many apps and this one really helps me track my meals and micronutrients.

Developer Response ,

Thank you very much for your feedback! We are glad to read that you like our app.

pinedad ,

Mediterranean diet is not working

I like the app, it helped me to lose 12 pounds. However, I had been trying to switch to the Mediterranean Diet since 2 weeks ago, and it does not show the recipes.

Developer Response ,

Hi there, thank you for your feedback. Glad to hear you like the app :)


Please note that the Mediterranean Diet is not a Meal Plan and will therefor not provide pre set meals, however you will find suitable recipes in the Recipe tab. Please find all information regarding the diet here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?l=en&p=all&s=diets-meal-plans&f=diet-plan---mediterranean---recommended-foods-and-meals. If you need further assistance please let us know at contact@lifesum.com. Thank you!


plz fix the small problem ,

We need this !! Important

We need a FREE trial because I don’t want to spend 25$ and not knowing how this works so we need this I can be just for 3 days and I’ll be fine I just need a free trial! :)

Developer Response ,

Thank you for your review! Please feel free to contact support at contact@lifesum.com for a free trial to Premium so you can test all features.

Julian Porter ,

Incorrect Macros

I’ve been eating chicken broccoli and rice most every day while on a cut and my fats have been way too high. The app incorrectly states that chicken breast is 52% fat when google says that there are just 3.2 grams of fat per 100 grams of chicken breast.

Developer Response ,

Hi Julian, thank you very much for reaching out! It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, please feel free to help us by reporting the item in the app or contacting us with more details. Furthermore, please choose the verified by Lifesum items to ensure the correct nutritional values. Thank you!

Lunxr3 ,

Not easy or accurate to use

Unfortunately there are way too many foods listed in this app which are wildly incorrect in the macros. Having used a free app prior to this, it was easier to do EVERYTHING on. I could not even get an accurate micro on a cup of coffee without much searching. This is not an on the fly food diary

Developer Response ,

Thank you for your feedback, we are sorry to hear that you feel this way but have forwarded your feedback to the team in charge. It’s a big challenge for us to allow people all across the world to track their foods. Some contributions of missing foods in our database can have errors, as you discovered. We are however constantly working to fix these errors. Thank you for your understanding, and we hope you would like to try us again in the future.

Emm18964 ,

Please make a veggie and seafood widget

Really enjoying this app. Found it because it has a ios 14 widget which has been great but please please please create a daily veggie/weekly seafood tracker widget!

Developer Response ,

Thank you so much for your feedback, we are pleased to hear that you like the app. Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Sparkle678 ,

Crashes

I loved this app at the start however recently it crashes like crazy. I’ll add what food I need to log and then it crashes. When I move on from one category to the next, it crashes. Super annoying :(

Developer Response ,

Thank you very much for contacting us.


We are very sorry to hear that you are experiencing this problem!


Please make sure to download the latest version 11.1.0 available in the App Store and then test if it is still happening.



Could you please send us more details about the problem to contact@lifesum.com if the new version does not solve it?


- phone model


- Lifesum version installed (you find that information under Settings in the app)


- email address registered at Lifesum


- detailed steps that lead to the problem (where and when exactly is it crashing - can you see any pattern?)


With this information, the team will be able to start investigating.


Thank you very much in advance!

jsbdbxjsj ,

Recipes

There’s a lot of of good recipes for everything but I wish they come with an actual recipe like measurements. If there’s please tell how can I get them, thanks.

Lemonytots ,

Weight update

I really love this app, but every time I update my weight it automatically sets it to 30 lbs heavier. I try to correct it but sometimes I don’t always get it so my chart looks like a bunch of giant spikes....

Developer Response ,

We are truly sorry about this issue. It has been resolved and will be fixed when our new version is released sometime this next week. Again, apologies for this problem and thank you for your patience!


fitfreshman ,

Inaccurate Calories

Calories are not correct for foods. I have had to look up calories on my own, on company websites, to make sure I was logging the correct number of calories. The Lose It app has a more accurate data base.

Developer Response ,

Thank you for your feedback. Due to our food database being partly user-sourced, the nutritional values may sometimes not be on point. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp.

evie reviews ,

Unauthorized Charge

I got charged the annual fee even though I cancelled my subscription and deleted the app at least 6 months ago. I never had a problem with the app itself, I just wasn’t using it anymore, but it’s not okay to charge people without their permission for a service they cancelled.

Developer Response ,

Sorry to hear that! Deleting your account does not automatically cancel your running subscription. Can you please send us your registered email or a copy of your transaction receipt through contact@lifesum.com so we can help you out with this? Thanks in advance!

Cuenwpanssjzo ,

wont connect with my fitbit

any suggestions how I can make it work properly with my fitbit ?

Developer Response ,

Sorry to hear that you're having issues with syncing to Fitbit! If you're still experiencing this issue, can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

MJFALL ,

Thank you!

Only used the app for a week, have learned so much about my eating habits and lost 6 pounds!

Developer Response ,

That is awesome - many thanks for sharing your success with us and for your 5 star rating! :-)

Bugtrapp ,

Overall great

My only criticism right now is the inability on IOS (?) to edit recipes after I’ve input them. Everything else is groovy.

Developer Response ,

Thank you for your positive rating! It is possible to edit your created items when you access them through Me > Favorites. Good luck with reaching your goal!

ltrillz ,

Love

Great way to track calories and keep on track w weight loss goals! Down 6 lbs in 2 weeks! 😀

Developer Response ,

We are super excited to hear that Lifesum has helped you improve your lifestyle! Thank you for sharing your positive thoughts on our app!

ned1318 ,

Don’t recommend upgrade

Advertise to have meals that fit everyone and it actually only has 4 plans total and very limited meals that don’t fit with an average persons lifestyle. Don’t recommend the upgrade can just search the internet for free to get a lot more structured and better information.

Developer Response ,

We are sorry to hear that Lifesum didn't reach your expectations and we appreciate you taking the time to leave your review.

nharv000 ,

Upgrade

The free app is only good for using the diary… With every Move within the free app the program encourages you to upgrade… If you want to look at the recipes upgrade if you want to look at your nutritional components upgrade if you want to do keto measures upgrade… Plan to delete program and look for another…

Developer Response ,

Thank you for your review. We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

VlChristina ,

Same old tracker app

Nothing in this any better than any of the other 100 ones out there except this one is far more pushy to purchase the upgrades. Everything leads to Constant pop ups to purchase.

Developer Response ,

We are sorry to hear that you are not satisfied with our app and we thank you for your review. We have forwarded your feedback to the team in charge.

Faustpt ,

Entries simple

Over 5 years, I’ve used 4 apps to record calories. Lifesum has been the quickest.

Developer Response ,

Thank you so very much for your positive feedback! We are very happy to read that you are satisfied!

puyreadghkncchyrd ,

Do not purchase!!

If this app does not fit your diet, you WILL NOT get a refund as stated. I tried to get my money back after less than 30 days and Apple declined. I am waiting to hear back from the company. This app is a waste of money and does not help in tracking as advertised. Keep your money!!

Developer Response ,

Thank you very much for your feedback!



You are eligible for a refund for 14 days after your purchase.


Please make sure to not just visit Apple's website but to get in direct contact with one of their agents. Here you find instructions on how to reach them: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-receive-a-refund&p=all

jobr1605 ,

Excellent, beautiful.

Really great app. Would love to see more work on the Apple Watch app, but the iOS version is fantastic.

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

M•a•r•a ,

Best app ever

It is really helping me learn to understand what I need to eat and how much to eat because calories matter.

Developer Response ,

We are very happy to hear that Lifesum has contributed to your healthier lifestyle and we thank you for your awesome review! Good luck with your goal! :)

etinamadanj ,

True love

I love this app it really helps me to keep track of my food and strongly motivates me.

It is easy to use, cute design. Very nice happy I got it.

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

sof the cat ,

Hi

I needed help gaining weight, unlike most people that use the app, and I am happy to say it’s one of the most reliable sources for people to gain weight

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

HappyValerie ,

Super!

This app is exactly what I needed to know if I was eating too much or not enough or something! Great job to the developers!!

Developer Response ,

Thank you for your review! We are happy to read that you like Lifesum!

Detosu ,

Entering food

It’s impossible, or I haven’t figured it out, to add info about other recipes. I don’t want to type in every recipe. I would like to just put the name and the nutrient info as it’s listed in my cookbook.

Developer Response ,

Thank you for rating our app! When creating your own recipe under Favorites, you will have to enter all ingredients and nutritional information manually. Find out more here: http://bit.ly/2CSyBYp and good luck with your goal!

LauraMessa ,

Not working fine in my ios

As soon as I installed the app failed.

I had to reboot my system. The setting plan I chose was not set and even If I try to change it it the screen freezes.

I feel very disappointed.

Developer Response ,

We are sorry to hear this! Can you please send us more details at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!

I have.... ,

Calendar Issues?

Anyone else having calendar issues?

Wrong date

Today vs tomorrow vs yesterday

Actually I should be losing lbs not days-

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

skull jaw ,

The app is ok

I like the app, I used it before. But there are times when the barcode scanner does not work at all. That’s pretty disappointing on app that’s been around for quite sometime

Developer Response ,

We apologise for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

H2Ofowl775 ,

Shopping

Okay I fill out the meal planner, in my shopping cart I need 3 thin slices of tomatoes, 3 thin slices of cheese etc... the entire shopping cart is for small amounts of food. You can’t buy half a tomato or a drop of soy sauce. Wasted my money on this app. Impossible to shop this way unless you like to throw out food and waste more money because of thus app.

Developer Response ,

Thank you very much for your feedback! We are currently accumulation the exact units from the recipes in the shopping list, that is why you see also very small amounts. Generally, you will always have to purchase whole packages of ingredients when you are following recipes.


What we do want to improve in the future is, to add same ingredients to each other so you have a better overview. We will be working on that during the net few months.

Burnssssssssss ,

No

Cool idea, but really expensive for not much in return. The ideas are there, but most of the foods don't have the correct nutrition information. I ended up doing the calculations and recipes myself, except $50 short. Drop the price or do a better job.

Developer Response ,

Thank you very much for your feedback! We are very sorry to hear that you are not satisfied!


In case you prefer a refund, please proceed as follows: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-receive-a-refund&p=all

g you legk ,

IN LOVE

Absolutely the best app like this I’ve found!! It does the work of 3 other apps I had prior to using Lifesum. Excellent all around

Developer Response ,

Thank you very much for your feedback! We are very glad to read that you are satisfied with your Lifesum experience!

Sideman45 ,

A year later, still just as buggy.

This app has so much potential to be great but there’s just so many bugs. I tried this app out around a year or so ago and had to give up due to so many bugs. After giving Lifsum another try, it’s clear nothing has changed.


- can’t update your weight, asks are you sure and then doesn’t update.

- can’t update goal weight

- calories or macro goals are not showing

- food database is still lacking

And so many more.

Developer Response ,

Thank you for your feedback, we are very sorry to hear this. Of course feel free to contact us directly at contact@lifesum.com with more details regarding the issues so that we can send it through to the team in charge for their knowledge, and investigation. Thank you!

Atorre27 ,

I love but...

I love this app but I wish there was a quick add option for macros similar to my fitness pal, I don’t like that you can only add calories. :( almost perfect

Developer Response ,

Thank you very much for your valuable feedback, it is highly appreciated!


Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

Thanks again!

mh19823 ,

Needs overall totals for week or month please

Please consider adding cumulative +/- on calories for week and month!

Developer Response ,

Thank you for your feedback, we will forward it to the responsible team!

gaw07 ,

Great app for Iphone

Like this app for IPhone. It does encourage me to eat better. Not at all impressed with the watch app though. It doesn’t enable any interaction. Can’t add food, excersize, etc.

Developer Response ,

Thank you very much for your review and your feedback!


Please find below the current functionality of the watch app with all details:


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=partners-trackers&f=the-apple-watch-app---how-is-it-working&p=all

Babewisler ,

Expensive and premium never activated!

I was excited to use this app for keto/ fasting. The problem is I paid $45 for the premium plan and it never activated. I cannot access any premium content and am directed to upgrade- which is Infuriating! Also, I have had no response from customer service.

Developer Response ,

We are very sorry to hear about this issue! Can you please send us your details and a copy of your transaction receipt through contact@lifesum.com so we can fix this for you as soon as possible? Due to some backlog, our response time might be longer. Thank you for your patience and our sincere apologies for the inconvenience!

hsbebshxjendo ,

Pretty much useless if you don’t pay

Got this app because it talked so much about recipes, but you can’t even read recipes without paying for everything. I don’t want anything but tracking and recipes... super disappointed that there’s no way to just get recipes with this

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

best-natalia ,

Restore purchases

So I unsubscribed the next day after I paid for 12 months but I didn’t get my money back. I’m really mad because I paid a lot and only used it for a day.

Developer Response ,

Please, send us your registered email address through contact@lifesum.com so we can help you with a refund - thank you!

BosnianAJ01 ,

Wrong nutrition info

Looks great to the eye but that’s the only thing you’re going to get here nutrition information is wrong if you eat half of something it’s next to impossible to put it as half or decrease the cal intake. My fitness pal or lose it is just much simpler to edit sorry guys deff not coming back to this!

Developer Response ,

Hi BosnianAJ01, thanks for your feedback! Sorry to hear that you have had some negative experiences. When tracking an item, you can edit the amount of servings as well as the serving type. For your example of eating half of something, you would want to select the serving type, and then the amount of that particular serving, so, if you ate half of a banana, you could select 'whole banana' as the serving type, and 0.5 as the amount to track half! Hopefully this helps with the issue you were having, if not, feel free to reach out to our support contact@lifesum.com

SarvenazB ,

Calories

Some calories (for example for cherries) are not accurate.

Developer Response ,

The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.



Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on "Edit Food". Please, find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=can-i-also-edit-correct-items-created-by-other-users


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.


We will, of course, constantly clean the database from our side as well.

vegankunt ,

VEGAN KETOGENIC DIET

the aesthetics are pretty but please make a vegan ketogenic diet plan. i’ve been downloading apps left and right trying to find one that’d provide it. i know it’s possible as i’ve seen people on it, but i’d like to see more structure and meal planning offered in this app so that others such as myself can actually keep, upgrade, and use it.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Locogreen915 ,

Judged me on my goal weight

I tried to insert my goal weight and it would not let me continue because it said my BMI was too low. I felt very judged....by an app. I’m essentially skinny fat so who’s for this app to say I shouldn’t lose weight. BMI is not a good judge of a healthy weight. It’s an approximation so why not let me input my goal weight? Deleted the app.

Developer Response ,

Thank you very much for your feedback! We are very sorry to read about this experience. It is very important that we look at this. Please contact us with your personal details like height, weight, gender etc at contact@lifesum.com and we will look into this.

..........….……… ,

Overpriced and not helpful

The meal suggestions are all very complicated and things I would never think to make even if I did have the time. Other than the meal plans there really isn’t much this app offers that you couldn’t find in a free app. No refunds for iTunes purchases so $30 wasted.

Developer Response ,

Thank you very much for your review!


We are awfully sorry to hear that you are not satisfied!


You are eligible for a refund within 14 days after the purchase but have to apply for it directly at iTunes by contacting Apple.

Jackilayne ,

Nice

Would be nicer if we could enter in the barcode number if the camera can’t seem to scan a barcode.

Developer Response ,

Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement! Thanks in advance and good luck with your goal!

MDeter67 ,

The premium banner

I love the app it works wonderful and is designed beautifully. The one thing that kills the look for me is the “Go Premium” banner that hangs over my head the whole time.

Developer Response ,

Thank you very much for your review - we appreciate your feedback!

Lewdduck ,

Misleading

First off, my bad for not realizing it was a Keto Only app. I found a lot of their advice to not work for me as I can’t be on a Keto diet.


Secondly, I find it misleading they say “cancel at any time” but you won’t get a refund. I should have looked into their cancellation policy before signing up for a year for an app I’ll never use again.

Developer Response ,

Thank you for your feedback. There are many different plans that you can follow through Lifesum - Keto is just one approach. You can find out more here: https://bit.ly/2RAqKWB. Also, cancelling a subscription means that you cancel it from renewing. Feel free to send us your registered email address or a copy of your transaction receipt if you need help with receiving a refund. Thanks!

Annoyed w new brats ,

Bug in plans tab, app worthless to me

The only reason I bought this app was for the Keto Burn meal plan. However, clicking on the plans tab causes the app to crash. The app Carb Manager is a better Keto macros tracker especially if you take blood readings. I was willing to pay for this just for the meal plans but instead I wasted $30.

Developer Response ,

We truly apologise for this error! Can you please send us more details and your registered email address at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!

K95yle ,

Broken App

This latest update crippled the app. I can’t tell if it’s an actual bug or if they stripped even more features from the basic plan. I used to have the premium plan, but since stopped as I have attained my fitness goals. This app USED TO BE excellent at helping with muscle gain, fat loss, etc., but now it’s a broken mess.

Developer Response ,

Thank you very much for contacting us!


We are deeply sorry for the issues related to the latest version of the app!


We would kindly ask you to proceed as follows and come back to us in case this is not solving the issue for you:


>>Please log out of the app and in again. <<


This should solve the issue for you as it will trigger the sync of related data leading to the current issue(s) you are experiencing.


If it should NOT solve it OR if the issue should reappear after some time:


Please contact support at contact@lifesum.com and let us know after what time frame and how frequently this happens again.


Your feedback will be crucial for the investigation and solution of this issue.


Thank you very much in advance!


And again - please accept out apologies. We will do our utmost to solve this as soon as possible.

N_H1616 ,

App keeps crashing

The new update keeps crashing when i hit the “plans” tab. The developers need to fix this ASAP.

Developer Response ,

We are truly sorry to hear that you have this issue! Please, send us more details through contact@lifesum.com so we can further investigate. Thanks and apologies for this inconvenience!

LouisPiper ,

Features look good, but literally crashes every 30 seconds

Crashes after unlock, about 30 seconds routinely. Can’t log anything.

Developer Response ,

We are very sorry to hear about this! Can you please send us more details at contact@lifesum.com so we can look into it? Thanks in advance and apologies for the inconvenience!

Klofhjk ,

Buyer beware - can’t track macros

I bought this subscription hoping to track my macros, but if there is not a food item listed or recognized when scanned, you can only enter caloric value, not fat, protein, or carbs. I bought this specifically because of the macro tracking for keto, and am hugely disappointed.

Developer Response ,

Thank you for your review. You can create your own items under Me, Favorites, where you can add all nutritional values, besides calories. We are sorry to hear you cannot find items when scanned. You can send us more details of the items you are looking for, or a request for a refund, at contact@lifesum.com. We would be happy to further assist you!

hkiscool74364 ,

It’s a great app!

I highly recommend this app. It is very helpful in building a healthy lifestyle. I’m so glad I found this.

Developer Response ,

Thank you very much for your feedback! That is highly appreciated!

ldrx3 ,

Water measurements

I like everything about the app EXCEPT the fact that water is measured in ml no oz. That means that I have to keep track of my water all day and enter it in the evening. Most people don’t usually drink 8.45 oz per 8 oz glass.

Developer Response ,

Thank you very much for your review! We will inform the responsible team regarding your feedback!


Louise1957 ,

Itemized Nutrition Log

Lifesum is great and their customer service was prompt with helping me learn how to put in homemade items. Thank you!

Developer Response ,

Thank you so much for your feedback!


You can create meals under Favourites, and also add the macros to the meal there. Regarding our Quick Tracking feature, we are aware that it can be improved and we are currently discussing to be able to add macros there as well.


If you need any further assistance please let us know at contact@lifesum.com. Thank you!

Pizaze ,

Update to IOS 14.1 and Version 11.1

My app continually crashed until I updated it and now it works good again. Awesome app for tracking calories

Developer Response ,

Thank you very much for contacting us.


We are very sorry to hear that you are experiencing this problem!


Please make sure to download the latest version 11.1.0 available in the App Store and then test if it is still happening.



Could you please send us more details about the problem to contact@lifesum.com if the new version does not solve it?


- phone model


- Lifesum version installed (you find that information under Settings in the app)


- email address registered at Lifesum


- detailed steps that lead to the problem (where and when exactly is it crashing - can you see any pattern?)


With this information, the team will be able to start investigating.


Thank you very much in advance!

Ceom96 ,

Lifesum change my life

It makes so much easier to get fit

Developer Response ,

Thank you for telling us you're enjoying our app!

no thanks74 ,

Not worth it

Don’t buy the subscription that lures you in by talking about customized macros, recipe plans, etc. the macros are basically the same regardless of what you enter (I entered multiple weights and goals to see). And the recipe plans are ideas you can see online. They don’t plan out sample days for you, etc.

Developer Response ,

Thank you very much for your feedback!



Premium includes the following features at the moment: https://lifesum.com/premium


We are sorry to hear that you are not satisfied.

xChasity ,

Pointless without paying for subscription

Very very very limited use without paying for subscription. There are other apps that can help you with their free version better than this one can.

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 80 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial! :)

lizsmom ,

Too judgy

I was looking for an app to track my food. I wasn’t looking for a hard core diet. I found this app to be incredibly judgy. If you eat just a little too much or too little you get frowning faces looking at you when you open the app.

Developer Response ,

We are sorry to hear that you feel the app is judjy - that is certainly not our intention! We appreciate your feedback on this matter and we have forwarded it to the responsible team. You can switch to the Classic Diet plan were you can customise your own macros and calorie goal if you do not want to follow any specific Diet/Meal Plan. Also, please feel free to write to us at contact@lifesum.com if you have any other questions for us - we are happy to help! Thanks again for your review!

BlueStitch666 ,

Disappointed

I don’t have the extra money to pay for premium, and the free version is no help whatsoever. I keep GAINING weight instead of losing it. I’m feeling even more hopeless/helpless than before, since it gives me no advice on how to eat better.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

vaa33 ,

Ok nutrition app

Very large data base of foods and easy to use and appealing layout. I just wish that you could personally edit your goal macros.

Developer Response ,

Thank you very much for sharing your positive feedback! In order to set your own macros and calorie goal, you can follow the Classic diet plan. Good luck with reaching your goal!

meddie1 ,

It’s a good app

Love the look of the app and it’s easy to use. I just wish there was more recipe options.

Developer Response ,

Many thanks for your 5 star review! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd :)

Ningga.Man4 ,

Best 50 bucks I spent in awhile

It’s very specific and that helps keep me motivated to come back for the next meal.

Developer Response ,

Thank you so much, so happy to hear we can help motivate you!

VideoMH ,

I wanted to like it

I love the diet tracking features of this app, and the ability to add custom foods and recipes. But trying to synch it with my FitBit has been a total pain. It just errors out every time. I emailed the company a couple times and never heard back. I’ll be searching for a new app unfortunately.

Developer Response ,

We are truly sorry to hear that you're experiencing this issue. Can you please make sure that you are sending your details at contact@lifesum.com? We will get back to you as soon as possible. Thank you for your patience and apologies for the inconvenience!

Mrdh412 ,

New plans don’t show up after update

I’ve had the premium subscription for years. After the update I have none of the new plans; sugar detox, high protein, etc.

Developer Response ,

Thank you for your rating. Please, find here https://bit.ly/2t0ICnr all you need to know about our Meal Plans and make sure to click on the Meal Plan you are interested in to find out the specific requirements needed for it to be available on your account. All the best with reaching your goal!

lobstertux ,

Will not let me unsubscribe

Once you subscribe, it seems impossible to cancel. Their application says you must go into your apple subscriptions and cancel from there, but you can’t! It’s not there! I emailed them to tell them this and ask for assistance, it’s been a month and no response. Not please at all.

Developer Response ,

We are sorry to hear this! Our customer support team replies to all emails so please make sure that you are addressing your issue to contact@lifesum.com. We will get back to you as soon as possible to assist you with cancelling. Thank you.

rufkap ,

Not free at all

They scam you to free option but you can’t go beyond log in it keeps you on the screen for picking premium PAID version without even option to try basic. You can’t escape or explore until you pay for premium subscription . Bad advertising

Developer Response ,

Thank you for your feedback. Please, tap on the "x" on the top right of the Premium page in order to get started.

Alex K, 00 ,

Too many bugs!

Every 2 or 3 days, Lifesum simply forgets to keep syncing with Apple Health, and there’s no way to recover the missing data - it’s gone forever. Also, the app doesn’t correctly calculate net carbs. Also, it recommends steak and eggs even if you say you’re vegan.

Developer Response ,

Thank you for your review and sorry to hear that! Can you please send us more details regarding the issue through contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the trouble!


sandydaniel123 ,

Bad

The app won’t actually help you unless you pay for premium. It’s also telling me I should only eat 2 calories per meal?? It won’t let me change my goal to lose weight, it will only let my goal be to gain weight. So I’m definitely deleting this app because it really did nothing for me.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

hernaisjazzy ,

More workouts

This is a good app, but it doesn’t have workouts like mountain climbers when you try to add a workout to your log. Please add more workouts!!

Developer Response ,

Currently you can track exercise as follows: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?l=en&s=food-exercise-tracking&f=how-can-i-track-exercise---ios&p=all


So one option is to create own exercises under Favorites in the app.

1107production ,

Love this App!

Helps me stay accountable and also scans barcodes I wouldn’t even think it would know. Awesome!

Developer Response ,

Thank you very much for your positive review and good luck with your goal! :)

Mama.Nugget ,

Well

It’s good and has virtually every food I can think of. However the calorie burner and step counter keeps zeroing out. Starting to tick me off, especially since I paid $20+ for this.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS (make sure you have 11.4 installed) and Lifesum version. Thank you!

Caribbean Isles ,

Jason White Lifesum helps me

Be more aware of what I’m doing + and - for my body. Keeps me on track........once I get back on track!!🤔😎

Developer Response ,

We are very happy to hear that you are satisfied and we thank you for your 5 star review!

Duffi93 ,

Cheaper Than Weight Watchers!

I absolutely love it! It is simple, easy to understand and motivates you!!! I’m so happy to have this app!

Developer Response ,

And we are happy to read that you are so satisfied! Thanks for your feedback!

Swoy Girl ,

Lifesum thanks

Lifesum is helping my husband and me to work together to lose weight and exercise more. Thank you!

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

Gavdxhhdsd ,

great for resolutions

i recently started working out more to try and gain muscle and weight but after a while not much was happening... little did i realize i wasn’t eating near enough food to put on the weight i wanted and i wouldn’t have realized that without the calorie tracking on lifesum, highly recommended

Developer Response ,

Thank you for your review! We are happy to read that you like Lifesum!

JaceySkye ,

Can’t get premium

I payed for the premium and it won’t let me access anything without saying I need to buy but I already bought it and have gotten charged for it!! I’m very upset as to why my account won’t work seriously

Developer Response ,

We apologize for the issue you are experiencing. Please contact support with a copy of your receipt and they will solve this for you as soon as possible.

CasandraMaizon ,

premium

I’ve had this app on and off for about 2 years now and i’ve always loved it. But i bought premium recently and every time i clime on my plan it kick me out of the app☹️i hope this wasn’t a waste of money i do enjoy the app.

Developer Response ,

Thanks for your review and our apologies for this issue! A fix will be out with our next release. Thanks for your patience!

gdhkfitb ,

Calorie database is not correct and messed up

I am not sure why bar codes scan incorrectly with regards to the calories per serving. Also there are a lot of errors in it. Lifesum is otherwise a good app, but someone needs to clean up and monitor the database of food.

Developer Response ,

Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

Abbycal1 ,

Pretty!

The set up is really nice! Buttttt MyFitness pal has way more food option selections. I also find that the nutritional information is different on here.

Developer Response ,

The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on ""Edit Food"". Please, find more information here: http://support.lifesum.com/customer/portal/articles/2351746


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.


We will, of course, constantly clean the database from our side as well.

#shutUP. org ,

Love the functionality

Wish I could afford premium tho

Developer Response ,

Thank you very much for your feedback!


The basic app provides all basic features you need in order to get a healthy life going and maintain it.

Book Loved ,

What?

I’m mad that I paid $30 for a subscription cause it was not with it AT ALL!


2 Questions:

Why offer a diet plan that has the same 5 meal recommendations?


How come there are no dietitians or even an article that could guide you about the plan the app recommends?


Plus, I honestly don’t even want to log my food cause every search I make has odd results that aren’t related to my food item. Plus, I often cook my own food and can’t even include that like MyFitness Plan allows me to.


This app is definitely not worth it, subscription or no subscription.

Developer Response ,

We are very sorry to hear that you are not satisfied with what the app is offering. Please be aware that a refund is always possible during the first 14 days after the purchase. If you have purchased the subscription using Apple, please contact them directly for a refund.

tranism ,

No I don’t want premium

Great app. Smooth. Easy to track food. Please stop reminding me to upgrade. Should be an option to turn it off until I’m ready to upgrade if I choose to.

Developer Response ,

Thank you very much for your feedback! We will make sure that it reaches the responsible team.

TheHealthyCarrot ,

Thank you so much!

This app is great! I like how it keeps me healthier. I'm sending a virtual thumbs up to the developers right now.

Developer Response ,

Thank you so much for your positive review! We are very happy to hear that Lifesum has contributed in your healthier lifestyle! Keep up the good work :)

Rampant Behavior ,

To much interruption marketing.

Stop with all the “inspiration” this or that; or “check this out”.

Developer Response ,

We are sorry to hear that you feel this way but thank you for your feedback.

Cr1039302 ,

App not loading

I like the app it’s really good, except it’s not letting me into the app all of a sudden. It just freezes at the Lifesum logo screen and won’t let me in. If they fix this it would be a great app

Developer Response ,

We deeply apologise for this! Please make sure to download the latest version of the app in iTunes. This should be solved with the latest version. If you still should have any issues, please reach out to contact@lifesum.com

plasee ,

Excellent App

Makes me more aware of what I am eating, eat healthier, stay on track & exercise frequently.

Developer Response ,

Glad to hear it! Thank you so much for sharing your positive review! :)

katie638 ,

Amazing!!

I have been on a diet and I am so thankful for this app because it makes it so much easier!!

Developer Response ,

Glad you like it Katie, thank you for leaving your review, we appreciate it!

R.Briseño ,

Free Version Review

The free version is more than enough to help me stay on track with either cutting or bulking.

bmysza ,

Useful

Helps you keep track of what you eat

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to read that you are satisfied with your Lifesum experience.

nezhnikova ,

Can’t choose a diet plan

Just bought premium version and turns out that I still can’t choose my diet plan because of bugs in the app. i guess i’ll wait...

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

gablab ,

Working!

App gives lots of choices. Just learning how to use

Developer Response ,

Thank you for choosing Lifesum and for your 5 star rating! Good luck with reaching your goal!

Rocket alley ,

Can’t customize completely

MACRO COUNTERS.... some of us don’t care if it doesn’t equal 100%..... I can’t customize my macros to how I want or add more or less of a food because the counter makes you make it equal to 100%.... so dumb. Wish I would’ve known before I paid $30

Developer Response ,

Thank you for your feedback. 100% of macronutrients corresponds to your entire daily need of calories the application has calculated for you depending on what goal you have. We are sorry if Lifesum hasn't met your expectations and please, feel free to send us your details at contact@lifesum.com if you need help with cancelling your membership.

Bdeannat ,

Meal plans crashing

Just Purchased and the app is now crashing when I go to the plans page to customize my meal plan for the week.... renders the paid for services useless if I can’t access them because it crashes . :( please help fix this!! And I’ll Change my rating

Developer Response ,

We are very sorry to hear that! Can you please send us more details at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!

khdengouragh ,

Add a salad builder integration

I would like to see them build a part of the app where you can “build you own salad” that counts calories rather than picking from their own list.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

izzyg2001 ,

Money issue

I accidentally subscribed to a year subscription which took almost $50 out of my account. I’m a student in high school and I don’t make that much. I need a refund but what I am calculating is I don’t get it until my time runs up (which is a year) is there anyway I can get a refund sooner.

Developer Response ,

Yes, we can help you with a refund. Please, send us your registered email address or a copy of your transaction receipt through contact@lifesum.com so we can help you out - thanks!

ABRTMSY97 ,

Great app

I have only been using this app for a few weeks and I absolutely love it.

Developer Response ,

So glad to read this! Thanks a lot for your feedback and good luck with your health goals.

Danny The Wytch ,

All Plans are Paid

There’s nothing at all free in this app. Every single plan is a paid plan. You don’t even get tips or insight or anything- it’s all just a space for making money, and each plan is a separate subscription.

Developer Response ,

Thank you very much for your feedback.


The app as you download it is free and offers the basic features for food and exercise tracking as well as the Standard/Classic Diet.


Premium includes all other Meal Plans and Diets as well as all functions - Meal Plans/Diets do not have to be paid per plan or diet. The Premium package is offering all features and plans/diets: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=plans-diets-meal-plans&f=overview-of-all-diets-meal-plans-in-the-app&p=all


raangulo ,

To little for free, to much $ for premium

I find the free app very basic, but I do use it when trying to lose weight. And the Premium cost to much to consider and use as one my my health apps. ⭐️⭐️⭐️

Developer Response ,

Thank you for rating our app! Our free version provides all necessary tools for basic tracking and helps you reach your goal successfully! Please, let us know if through contact@lifesum.com if you are interested in a free trial :)

Ahm_999 ,

Too many disturbance

Good application generally, but the ads to subscribe and become “pro” user and the amount of notifications I’m getting are just too much

Developer Response ,

Thank you very much for your review! You can turn of your notifications in your Settings. Also, the Premium ads are automatically removed after a few days of use. Good luck with your goal!

_coytdawg_ ,

So wrong

It’s messed up that you as an app do not let me insert my weight because it’s not what fits in your bubble. I tried to insert my weight to begin the app and it tells me, “are you sure that’s what you meant?” That made me feel so degraded and by good enough to use your app! You should be ashamed to call this an app!

Developer Response ,

Thank you very much for your feedback! Please contact us with more details at contact@lifesum.com so we can double-check that the message your get is correct in your specific case. Thank you very much!

_soccelover_ ,

AWESOME!!

This is great for anyone who just wants to eat healthier! You don’t necessarily have to lose weight to use this app!! It’s awesome and so easy to use!!

Developer Response ,

Thanks a lot for your feedback! We are very glad to hear that you like our app!

whatsupwuththat ,

Doesn’t support family share

I purchased this for my daughter on my device because it says that it supports family sharing up to 6 people. This is false. It is single use only. Now I paid the $45 for the year and she can’t even access it.

Developer Response ,

We are very sorry for the inconvenience. Currently the Family Sharing option is displayed as Standard in the App Store and we do not have any option on our side to change that information.


Each account with Lifesum needs its own subscription connected.


Please contact us directly at contact@lifesum.com in case you prefer a refund. Thank you!

Healthtrack ,

Great APP

Helping with pre-diabetes and weight loss ! Love everything about it. Easy to use and will continue for life!

Developer Response ,

Thank you for your great review and positive feedback! We are very happy to hear that you are enjoying our app!

ELITE$WOLF ,

Upgrade options?

I was going to upgrade but only one option with the new update. 12 months. What happened to the 3 months?

Developer Response ,

Thanks for your review! Please, visit www.lifesum.com/premium and sign into your account to see our available offers.

erin pak ,

Great UI, meh database

The app is really pretty and fun to use. However, searching for food items feels a bit... lacking compared to other popular health apps. Lose It is a much more advanced app.

Developer Response ,

Thank you for your review! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd - we truly appreciate any feedback that would help us improve! Good luck with reaching your goal!

Renjones22 ,

I can feel my diet changing

It’s been a week and I can feel my diet and habits changing. This app is pretty great.

Developer Response ,

That is fantastic, good luck with your goal and many thanks for your 5 star review!

MBS10 ,

I regret subscribing

It rarely imports exercise data correctly (or at all) from the health app. Much of the nutrition information is off and there doesn't seem to be a way to tell if an item has been verified in the search results (i.e., without clicking it and scrolling down).

Developer Response ,

We are truly sorry for any problems you are having with the app in connection with Health.


The team is working hard on identifying the problem and will do its best to provide a solution as soon as possible.


We sincerely apologize for this inconvenience and appreciate your patience while we get this sorted out.

moni0225 ,

Love this app!

This is the 3rd app I have used since I started losing weight a year ago and it is the best!!!

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

olly_x ,

Best Tracker I have found

I've tried a few, but this one is easy and amusing.

Developer Response ,

Thanks a lot for your feedback! We are very glad to hear that you like our app!

Pegasus430 ,

So easy!!!

It helps me be accountable for what I eat and lets me see where I need improvement.

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to read that you are satisfied with your Lifesum experience.

i_likedirt ,

Nice app overall.

Easy to use, good design, I like that it has a positive tone. Solid database. I wish it tracked nutrients like calcium and vitamins in the same way it tracks carbs/protein/fat.

Developer Response ,

Thank you very much for your feedback, happy to hear you like the app :) Please also feel free to leave suggestions for improvement on UserVoice: https://lifesum.uservoice.com - the responsible teams are regularly going through the feedback there. Thank you!

big money jk ,

Life sum

App could have been easier to use. Not that it’s difficult. Just more straight to the point.

Developer Response ,

Thank you very much for your review! We will inform the responsible team regarding your feedback.

YouDoNotKnowDeWay ,

Visually Pleasing, Helpful, And Flexible

Even the free version gives you so much! Fantastic help that gives me motivation to maintain my health. Thanks!

Developer Response ,

Thank you so much for this review, we are delighted to hear that we can help motivate and support you towards your goals!

datello24 ,

Doesn’t open

I downloaded the app but it won’t open. I tried closing the app and reopening it but that won’t work. I restarted my phone but that didn’t work. I deleted the app and redos loaded it but that doesn’t work. It only opens to a green title screen and won’t do anything after that.

Developer Response ,

Hi there, thank you so much for contacting us! Please try this work around: Temporarily enable flight mode, then you might be able to bypass this screen. Then disable flight mode once you land in the diary. If this does not solve the issue please email us with more details at contact@lifesum.com and we will assist you further. Thank you!

Kidwitch ,

DO NOT PAY FOR THIS APP

Extremely disappointed, customized diet plan is actually one of only 6 total lame diet plans. One is called ketogenic easy and it allows 100 net carbs daily and 1500 calories. To the developers: if your going to blatantly rip people off at least do a bit of research to make it half way believable.

Developer Response ,

Thank you very much for your feedback


Currently we are offering the following Diets and Meal Plans: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=plans-diets-meal-plans&f=overview-of-all-diets-meal-plans-in-the-app&p=all


We are very sorry to read that you are not satisfied - we will continually add more plans and features in the future.

oconnomi69 ,

Too many request to pay for premium.

Too many request to pay for premium. I couldn’t navigate the app because the premium icons were everywhere. I deleted it fir this reason alone.

Developer Response ,

We are sorry to hear that! We appreciate your feedback which we have forwarded to the team in charge.

reallywantedtousethisapp ,

Can’t even OPEN the App!

Everything was working perfectly fine UNTIL I actually purchased the subscription....now the dang app will not even OPEN for me to use it! Contacting iTunes to get my money back. I even rebooted my phone, attempted to remove then re-download the app...NO LUCK. 👎🏼 So disappointed.☹️

Developer Response ,

We are very sorry to hear that! Can you please send us more details on this issue so we can investigate as soon as possible? If this remains an issue, we will of course make sure that you get your money back. You can send us an email through contact@lifesum.com. Apologies for the inconvenience!

Layla1021 ,

Refund denied

I purchased this subscription for 1 year and tried to cancel the next day. They wouldn’t give me a refund and wouldn’t tell me why. This reason I gave was that it wasn’t what I thought it was. I’m going to keep trying but I’m very disappointed with this outcome so far.

Developer Response ,

Thank you very much for your feedback!


If you have purchased Premium via iTunes only Apple can grant a refund. Please follow these instructions and make sure you get in direct contact with an agent and not just go to their website. You are eligible for a refund for 14 days after the purchase.


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-receive-a-refund&p=all

wisconsinfitgirl ,

Makes it easy!

Lifesum made it easy for me to learn how to count my macros and stay in track!

Developer Response ,

Thank you for your review!

93212 ,

👍

This app is giving me the want to explore with different types of foods that are not only healthy but delicious.

Developer Response ,

Thanks a bunch for your feedback! We are glad to hear that you like the experience with Lifesum! Good luck wit your goals :)

Rubber Soul 12 ,

:/

For a couple of items They had outrageously invalid calorie count and almost everything that is featured in the app you have to update to premium to get it

Developer Response ,

The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on ""Edit Food"". Please, find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=can-i-also-edit-correct-items-created-by-other-users


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.


We will, of course, constantly clean the database from our side as well.

TJene70 ,

Great tracking!

Lots of info and even Recipes. Tracks food macros and compares with goal in easy to read pie charts and bar graphs. Love it!👍

Developer Response ,

Thanks a lot for your rating and feedback!

Katiebug414 ,

Beware! No refunds!

I bought a year subscription, as the information provided led me to believe the Premium version would allow me to enter my own custom macros. It didn’t, so wasn’t useful to me. I canceled within 15 minutes. Tried to get a refund, and was told that no refund is available from Lifesum.

Developer Response ,

Thanks for your rating. It is possible to set your own macros and calorie allowance when following the Classic diet plan. Also, refunds are possible within the first 14 days after subscribing. You can send us your registered email address at contact@lifesum.com so we can help you with this - thanks!

80sfreak ,

Misleading all options except basic calorie count are premium

I downloaded this app looking for a way to track keto macros against my allotment . Unfortunately unless you pay for premium it doesn’t allow you to select/track anything other than Classic Dieting.

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding!

hongskng ,

Good but not for me

So I got this app because I read about the review and I wanted to try out the premium plan. So I purchased it. I want to cancel my premium plan but it would not let me. Can you help?

Developer Response ,

Thank you for your review! Please, send us your details through contact@lifesum.com and we will get back to you as soon as possible. Thank you!

dmpr00 ,

Notifications doesn't work

I give permission, turn on notifications in app, but it still doesn't work, reinstall doesn't help to.

Developer Response ,

We apologise for this issue! The problem has already been fixed and the next version rolled out in the Ap Store will fix this.

Frankie 424 ,

No copy and paste

The app is beautiful, but a basic feature like copy and paste needs to be here. This is a must. I can’t use this until it’s implemented.


Edit: To clarify, I need the ability to copy and paste foods and meals from one day to another.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

tke191 ,

It works

Lifesum works for me across-the-board my exercise routines sync with the app rotini and seamlessly and most of the food I consume is in the database thumbs up

Developer Response ,

Thank you for your positive feedback and 5 star rating! :)

mbnpcg ,

Nobody but me

This app really lets me see what each meal looks like and how to improve it. Makes me responsible for my diet.

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to read that you are satisfied with your Lifesum experience.

Gcxhfvvbjgg ,

Look man. Your barcode scanner needs work and needs to be easier to access

Title

Developer Response ,

Thank you very much for your feedback! Please, feel free to extend on it through contact@lifesum.com and let us know if you have other suggestions, questions or anything we can help you with!

salamaki ,

Quick question

Does this change each day or each week

Developer Response ,

Hi there, thank you for your review! Please email us at contact@lifesum.com with more details so we can understand the issue it's regarding and assist you accordingly! Thank you! :)

My3Pugs6038 ,

Scam alert: basic @ premium are useless

Don't pay to upgrade to premium. The features don't work as described and instructions are so old they don't match the app. The English is so poorly written that it doesn't make sense. App developer doesn't respond to complaints or questions.

Developer Response ,

We are very sorry to read this, however we thank you for your feedback. Please feel free to contact us at contact@lifesum.com, we would love to see where and what you are referring to so we can improve, and of course if you have further questions, we are here to help. Thank you!

Marvonn98 ,

No premium

I recently joined and I registered for the 6 month plan . I got the confirmation email but my account is still saying free and I cannot see any content I paid for

Developer Response ,

We deeply apologise for this! Please contact support directly at contact@lifesum.com and they will help you sort this out quickly. Thank you!

El Atkinson ,

Not worth it

When I got this I loved the set up. As time went on the more problems I had with food. This app gives you a rating with a face. That really brought me down and created a terrible eating disorder.

Developer Response ,

Thank you very much for reaching out to us!


Lifesum has been designed to help our users eat better.


If you have any medical conditions, including known or suspected eating disorders, please consult a medical professional about using the product.


For more information on where you can find local professional support and guidance, please follow this link: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=other&f=support-in-case-of-problems-with-behavioural-issues&p=all

XoeRae's Opinion ,

meh

i like it but everything is premium which i’m not paying so all i can do is just read what’s bad and good and he won’t tell me why. And i can Scan barcodes

Developer Response ,

Thank you for your rating! We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 80 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial! :)

ieieeim993kdk ,

Glitch

I think the app has a glitch this morning to enter my counter step but it said I needed to be updated . So I updated and it’s still saying the same thing 😭 please fix it I love this app . I power off and on my phone delete and re downloaded the app nothing works

Developer Response ,

We are very sorry to hear this! Can you please force-close the app and, if the issue persists, reach out to us through contact@lifesum.com with more details (phone model, OS version, screenshots) so we can further assist you? Thanks in advance and apologies for the inconvenience!


𝐢𝐱𝐱𝐲 ,

BMI

This is stupid it says but your goal weight and it’s to be 80 pounds but it then says “BMI to low” what does that mean?- so I look it up and about the percentage % of the weight and stuff so I try again and still satisfy BMI to low so could you pls not use BMI at all and change it I would like to keep a healthy diet for meh 😤😤😤😤

Developer Response ,

Thank you for reaching out! Please, make sure to send us the details you are trying to enter in order to register so we can look into this for you. Thanks in advance and apologies for any inconvenience!

marinababez17 ,

Looking for a refund

I bought the app a year ago and never used any of the recipes. And I get charged today with no notifications asking to do another year. I don’t want to pay for another year nor do I have the money for it now. I would like a refund thanks.

Developer Response ,

Sorry to hear that. Please contact us through contact@lifesum.com so we can assist you with a refund. Thank you!

IHopeMyParentsDontSeeThis ,

gr8 app m8

I’ve used it for less than a week and I already lost 69kg

Developer Response ,

Thank you very much for your positive feedback!


We hope the 69 kg is a writing error ;)

123096543 ,

No cups or oz

I like the app because it’s easy to use. It’s nice to have different diet plans to view. Downside is everything is in grams for their recipes and when recording meals, some of them have cups or oz but it’s a handful.

Developer Response ,

Thank you very much for your feedback! We will work on this during the next few months.

Robert1er ,

Food library is garbage

The worst food tracker I’ve ever seen. Everything else is beautiful but the food library has nonsensical quantities and dramatically inaccurate nutritional information.


In what world does the same quantity of avocado have both 200 calories and 2 calories? And why are there 2 dozen quantity variants for avocado?

Developer Response ,

Thanks for your review! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

World of Beer App ,

Not Functioning

I’ve had this app a month and it keeps crashing. I can’t access my plans tab without it closing out. I’ve tried everything.


Worst part is, I subscribed for a year and I can’t even access the most important part. I would like a refund.

Developer Response ,

We apologize for the issue you are experiencing. The team is already working on a solution.


For a refund, please contact support at contact@lifesum.com, thank you!

Mamingki ,

Love it butttttttttt...

Love the app so far. Was trying to purchase the premium but it’s keeps saying “Problem purchasing premium”. Anyone else having this problem? If so how can I fix it?

Developer Response ,

Please contact support with a screenshot and information where you are trying to purchase at contact@lifesum.com


An alternative is always www.lifesum.com/premium in case in app purchases do temporarily not work.

Matiroxs ,

Disappointed

I paid $15 for the premium and I come to find out their calorie calculations are completely wrong. I literally scan a barcode with the label that states it’s 170 calories for 240grams of the soup but the app generates that it’s 150 for the amount. Calorie counting is what I paid for but accuracy is apparently not a priority.

Developer Response ,

Thanks for your review. Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

Kayaknana17 ,

Disappointed

This apps consistently over estimates carbs when compared to my carb counting books and other websites. There is an edit button but it won’t allow you to save your choice. There is no recipe builder. Look for another app before you purchase this one

Developer Response ,

We are sorry to hear that you found some issues with our app and thank you for taking the time to leave your feedback!

tequilamar ,

Where is My Subscription

I started premium in September for 1 year, but now it’s not showing my premium service & asking me to buy it. I am supposed to have it until September of 2019...

Developer Response ,

Thank you very much for your feedback! The new version unfortunately logged out a number of users. We deeply apologise for this issue. The problem right now is that you are probably logged into another account than the Premium account. If you are unable to remember the login, please contact support directly through the app under Settings/Support. Click on one of the FAQ articles there and you will see a contact button. Please contact us from there > that way support will immediately get all data necessary for searching your Premium account. Thank you very much in advance!

babyk1352000 ,

No trial

No option to try before i buy.... not paying 3 months advance for anything I can’t really try prior, why pay for something if I can’t even see what it truly does or if it will work for what i want?

Developer Response ,

We are very sorry to hear that you feel that way. Please contact us at contact@lifesum.com with more details about your experience so we can understand better what you do not like about the app.

Desertinspector1 ,

Great app

This is the best app ever. Just follow and enter your food. Easy scanning of bar codes. Follow and you will be full and loose weight.

Developer Response ,

Thank you for your positive review!

Ilovebaconpizza😋🍕 ,

Good except one thing

I’ve lost 7 pounds and this is a great app, but I’m tired of having to re-download it like every other day because it wont let me track food.

Developer Response ,

Thank you for reviewing us and awesome job on your weight loss! We are sorry to hear though that you are having some trouble with tracking! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can investigate this issue? Thanks in advance and apologies for the inconvenience!

Kindy24 ,

Great App, but there’s one thing missing...

I really like this app, but it would be nice if there was a category within the nutritional listing for sugar alcohols to get more accurate net carb counts.

Developer Response ,

Since we do not support sugar alcohol in our app our approach can differ a bit from other net carb calculators. There is no "true and only" way though.


In our app we calculate net carbs = total carbs minus fiber.


This is the net amount that your body can consume and will affect your blood sugar (such as sugar and starch) - the rest (fiber) goes down in your stomach to be food for the gut bacterias.


Therefore if you have e.g. a total sum of carbs with 45 g and the fiber amount of it is 39 you will get 6 gram net carbs (45 gram total carb - 39 gram fiber).


We hope this was helpful.

Squishyy! ,

Good app

It is an easy app and I really like it but I would like the option to put in my own quantities or type of excercise.

Developer Response ,

Please check out this article in order to see all the option you have to add your own exercise: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?p=all&l=en&s=food-exercise-tracking&f=how-can-i-track-exercise---ios

rosyespin ,

Five stars

I love to have the option of count my calories this is a great app and I’m very happy to have it.

Developer Response ,

Thanks so much for your positive feedback! We are very glad to read that you are enjoying using our app! Best of luck with your goals!

Pillow peep!! ,

Amazing

So far this app has been really help and nice to have. I do recommend it. Btw the reminders are great.

Developer Response ,

Thank you for your review! We are happy to read that you like Lifesum!

cellis23 ,

Apple Watch series 4 support

Love the iPhone and watch apps but the complications on watch series 4 is not working. Please fit 😃

Developer Response ,

We have just released a new version 8.11.0. Please download it and test f you are still experiencing any issues. If yes, please contact us directly at contact@lifesum.com with more details. Thank you very much!

tgooch327 ,

Wonderful Experience

I develop software and I really enjoy the app but I am also admiring the UI... I am a nerd, but dang if it ain’t beautiful.

Developer Response ,

We are very pleased to hear that! Many thanks for your high rating as well as your positive feedback! :-)

BertieJay ,

Lifesum easy to use

Seems way easier to enter foods than other apps I’ve used before.

Developer Response ,

We are happy to hear that you are satisfied with our app and thank you for your review!

Lexus<3 ,

Disappointed

The app itself is gorgeous and aesthetically pleasing, so I see why people are all about it. Overall I’m really disappointed in the app, particularly the logging food portion. Half the time the app is unfamiliar with foods and plugging in macros is a nightmare. I’m pretty mad at myself for wasting my money on this app, but I’m giving up on it. C’est la vie.

Developer Response ,

Thank you for your feedback. It is indeed a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, but always recommend to track foods that are marked with the Verified by Lifesum tick. Please also feel free to report the errors you encounter in the app. Thank you!

Maria SG ,

No good

I tried to read a few recipes and every time I was not able to scroll down because it kept offering me a premium subscription in order to “unlock all” recipes. I can google these recipes all the same. Thanks for being transparent lifesum app.

Developer Response ,

Hi Maria, thank you for your review.


Behind Lifesum stands a team with more than 80 employees and these running costs have to be covered.

Currently the subscription model including Premium features is the best we can provide. Please email us at contact@lifesum.com for a free trial.


Thank you for your understanding!

Happydoglover35 ,

fantastic!

it is so user friendly and visually appealing. it is simple, and makes you feel good about making good choices. you don’t even need pro! it is a great app and really helps me manage my food. it is very professionally done and has almost any food you can think of !!🙌🙌

Developer Response ,

Thank you so much for you lovely feedback! We appreciate it! And we are happy to hear it makes you feel good, that makes us feel good. Thank you!

rsgmts ,

Stole my Money

So far the experience is awful. I have paid for the premium and it won’t let me access. I have done everything they have asked me, but still nothing. Waste of money. Blamed it on my internet connection yet everything else works perfect.

Developer Response ,

Hi there, thank you for your feedback. We are so sorry to hear that you are experiencing this. Please try to press "Restore Purchase" under Settings in the app and check if the subscription data will be synced to the account you are currently logged into.


If this does not solve the issue, please contact us directly at contact@lifesum.com and our support team will help you sort this out quickly. Please include your receipt. Many Thanks!

Roach God ,

Works really well

This is much better than MyFitnessPal for someone trying to gain weight (or avoid the crazy UI and ads) but it needs a lot of polish.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

ishahappy ,

Awkward.

Not very user friendly. You have to make multiple choices but not from choices you want. And there is no trial Of the premium services. You have to buy to try. But I did get my money back.

Developer Response ,

Thank you very much for your feedback!


Please feel free to contact support via contact@lifesum.com for a free trial and they will be happy to help you with an upgrade.


If you want a refund, please proceed as follows: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-receive-a-refund&p=all

butterboos ,

I want to love it, even suggested it in the free version to a friend but regret

This app is great in terms of being able to easily access meal plans and add a lot of inaccurate nutrition facts. I want to love it so much but everything I try to scan is incorrect.

Developer Response ,

Thank you for your feedback , we are sorry to hear that. Please feel free to email us more details and information regarding what you experience at contact@lifesum.com so that we better understand and fix these errors.

gotobed37 ,

Love it

Love the app the only problem is finding the exact food you’re eating and the exact calories.

camana255 ,

Great app!😁

I love this app! Definitely gonna tell my friends and family about this one.

Developer Response ,

Thank you for rating us and good luck with your goal! :)

s noce ,

If you want to pay..

The app’s self advertising pop ups will likely bully you into buying the subscription. Payment sits been you and everything about the app aside from some calorie counting and meal tracking, both of which you may find elsewhere

Developer Response ,

We appreciate this feedback and we have forwarded it to the team in charge for future reference.

FlowithdaFlow ,

Items

Still getting used to the app. Having trouble with finding items and I can’t seem to figure out the suggestions for what to have That’s what got me interested in the app in the first place...

Developer Response ,

Thank you very much for reaching out to us.


If you prefer to get suggestions for what to eat we recommend to follow one of the Meal Plans: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=plans-diets-meal-plans&f=overview-of-all-diets-meal-plans-in-the-app&p=all

crysblur ,

Good, but...

Honestly would use this if the food search database was a little bigger. Logging things that aren’t super basic common foods is a hassle. Love the look of it though!

Developer Response ,

Thank you very much for your review! We have forwarded your feedback to the team.

Gi1443 ,

App Crashing

I paid for the yearly subscription because it looked like a great app. Every time I try to click on my plan the app closes. I’ve tried to reload the app multiple times but it’s still not working :(

Developer Response ,

We are sorry to hear this! Can you please send us more details at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!


As a temporary fix, please proceed as follows:


Navigate to the 'Me' tab

Click on the button labeled 'more' under your name

Click on your current plan

Change to another plan

madddddddddcostumer ,

Not given access

Updated to premium today, money has come out my account already but my app still shows i don’t have premium. So i try to upgrade again and again and it says I’m already subscribed but don’t have full access????

Developer Response ,

We are truly sorry to hear that! Can you please send a copy of your transaction receipt at contact@lifesum.com so we can further assist you? Thank you and apologies for the inconvenience!

Oliver Kent 20124 ,

Not worth the money

You’re paying for a calorie counter, the same thing that myfitnesspal does for free. I just didn’t find it worth it. Way too expensive. I like how it tells you what you need more of/ less of in your diet but that alone isn’t worth $14 a month in my opinion.

Developer Response ,

Thank you very much for your feedback!


We are very sorry to hear that you are feeling that way!

Sithik22 ,

Very good app...

Thanks to developers and innovators to put down all the ideas and make this works great...

Developer Response ,

Thank you very much for your feedback! That is highly appreciated!

ses3_wave ,

Health app

Why doesn’t Lifesum input my calories eaten, carbs, protein, and fat data into my health app, it gets data from the health app with how many carbs I have burned because of my Apple Watch so why can’t it input that data as well ...? If this is a miss understanding and I can do this pls help and I’ll change my rating :)

Developer Response ,

Sorry to hear that! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance!

Whoevncares!!! ,

Missing lots of calories for food

This app isn’t worth it. It’s missing lots of calories for even popular foods. Also some of the foods they have are off on the nutrition for the serving size given. Myfitnesspal has more options already recorded and is far more accurate

Developer Response ,

We are sorry to hear that Lifesum didn't meet your expectations and thank you for your review!

hattiyah ,

Love it but...

This app has been amazing but my Apple Watch won’t connect since the update and I can’t seem to update my goal.

Developer Response ,

We deeply apologise for the issue! The team has already found the reason for the problem and are working on it. A new version with the solution will be published as soon as possible!

mdelallana ,

Beautiful app but big issue

Works great but now I can not restore my purchase and get my premium subscription back! Please help

Developer Response ,

Thank you for contacting us! We deeply apologise for the long response time at the moment.


Please proceed as follows because then you will contact us directly through the app and we will see what account you are currently logged into and have more details we can use for a more detailed search for your (Premium) account.


If you do not have any account at the moment, please create a new one and then follow these steps:


1. Go to Settings in the app

2. Click on Support

3. Click on an article of the FAQ there

4. Click on Contact us

5. Write a short message describing your issue and enclose a copy of your receipt

6. Send it


As soon as we will receive the message we will process a detailed search with the data we will then have at our hands.


Thank you very much in advance!

Shister Mechele 💫💕 ,

Love this app butttt....

I wish all the meals weren’t only for premium users. Like I already have to spend money to buy the food to make the food. I have to pay to get the recipe

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial! :)

Galaxygirl22161 ,

Extreme Diet Plan

I downloaded the app, hoping to get a good diet plan, but I didn’t get something that was good at all. I took the test to see what diet is fine for me and it told me to fast for two days.. a week.. This does NOT seem healthy whatsoever and may promote an eating disorder. I recommend the creators to not give away this diet plan.

Developer Response ,

Thank you for your concern. We believe that both 5:2 fasting is low risk in the short term, and many users report success with this diet. We find the risks due to being overweight are far higher, which is why we include this diet in our recommendations. We always attempt to offer the healthiest version of a diet that we believe is possible today. For individuals with health conditions, please consult their doctor before making large changes.

Greggerzz ,

Great interface but foods don’t log vitamins

I love the interface of this app! I would love to use this compared to what I’m using now, but it’s just not as precise as some of the other food logging apps.. this does not seem to log vitamins or minerals at all.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement here: https://lifesum.uservoice.com

Kris1883 ,

Thank you

Thank you for reaching out and taking care of my account removal, much appreciated.

Developer Response ,

In order to cancel, please follow these instructions or contact us directly at contact@lifesum.com and we will get this done asap:


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-cancel-my-lifesum-premium-membership-subscription&l=en


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=user-profile-settings&f=how-can-i-delete-my-account&p=all


In order to unsubscribe from emails the easiest way is to click on "Unsubscribe" at the end of the unwanted email. If that is not working, please let us know.

Latttieee81916 ,

unsure

i want to get the premium version, but do I have to pay for the whole year in advance? I’d rather just pay every month to see if I even like it.

Developer Response ,

Thank you for your review! Please, visit www.lifesum.com/premium and sign into your account to see our available offers.

Ryley Spilman ,

It won’t even let me login

My internet is not the problem. It won’t log me in and is saying there’s a problem. Annoying I just want to use the app. I’m deleting because I can’t get past the weight point.

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

Dancer6896 ,

Can you add a drink section?

I know that there is a water tracker, but I would really like to see a section to track what drinks you are drinking.

Developer Response ,

You track the kcal and macros like normal food in the Diary and also find specific categories when creating own drink items under FAVORITES.

willford97 ,

Okay app. How to sync with Health app?

I downloaded this app mostly for analytical reasons. However, I can’t seem to find a way to sync it with the Health app on the iPhone. I would appreciate help on this matter.

Developer Response ,

Please follow these instructions: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?p=all&s=partners-trackers&f=how-can-i-connect-health-and-lifesum

Mlsdudley ,

LOVE IT

I’ve used my fitness pal for years and was a little hesitate to try something new... I absolutely LOVE this app!! No more fitness pal for me

Developer Response ,

Welcome to Lifesum! We are very glad to read you are satisfied!


Thank you very much for your review.

JulianGonz1995 ,

Highly recommended

Best app to keep yourself accountable and very easy to use.

Developer Response ,

Thank you so much for your review Julian, we are pleased to hear you are satisfied with the app!

Yoyosans ,

Disappointing.

I had used the app in the past and loved it, but when I put in my weight (88 Ibs, I’m a 5’4 13 year old) it said that my weight was not supported. May I ask as to why? I would like to use the app, not be considered “too skinny”.

Developer Response ,

Thank you very much for reaching out to us. Behind the app is an algorithm that - based on recommendations from international health organisations - looks at the personal details entered. If the goal weight is a potential risk for the user's health it is not possible to enter and save the goal. Please feel free to contact support at contact@lifesum.com with more details so we can have a look at your case and the details to see if the app feedback is as expected. Thank you very much!

arm4hug ,

Recipe Diary

I have not been able to enter my own recipes into the recipes. It would be a nice feature like my fitness pal has that option.

Developer Response ,

Thank you for your feedback! At this moment you can create/track your own recipes under Favourites.

Derricka1230 ,

vv

Love this app ! It keeps track of what I’m burning but how do uu see how much ur gaining I need to gain really fast ! I have a fast metabolism .

Developer Response ,

Thank you for you review, happy to read you enjoy the app! Regarding meal plans and gaining weight you can read more about the different plans here:



https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?p=all&s=plans-diets-meal-plans&f=overview-of-all-diets-meal-plans-in-the-app&l=en


If you did not find your answer above, please contact us directly at contact@lifesum!


Thank you!

DadJokes1977 ,

Another money grab

This is just another clone of all the other subscription diet plans. It claims to be a keto app but is just another garbage app with no real focus on keto. Generic features, and expensive diet plans. Even the diet selection quiz is just a bunch of sales for diets that aren’t keto friendly. Pushing fasting plans is dangerous and irresponsible.

Developer Response ,

Thank you very much for your feedback! We are very sorry that you are not satisfied with the selection of meal plans and diets we are offering.



We always strive to help the individual to eat as healthy as possible and many experience positive health effects of fasting. At the end of the following article you find some links to research: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=plans-diets-meal-plans&f=diet-plan---intermittent-fasting-5-2-and-6-1---recommended-foods-and-meals&p=all


Shayla_Mae ,

I liked it but...

I really enjoy what the app has to offer, but when I decided to upgrade to premium they took my money but never upgraded my account. Worst part is I’ve sent 3 emails and never heard back!

Developer Response ,

Thank you for reaching out and sorry to hear that! We reply to all emails so please make sure that you are contacting us at contact@lifesum.com with your registered email address and a copy of your transaction receipt. We will fix this issue as soon as we receive your email. Thank you for your patience!

Adam234 ,

Latest update broke the app

Every time I Open the app it tells me to update. Even though I did! As there is no way to get past the update screen. Which means I can’t record my meals today. Even tried restarting my phone but the screen won’t go away!

Developer Response ,

We are really sorry about this issue. Please, force-close the app on your phone and see if that fixes the problem. If the issue persists, please send us more details through contact@lifesum.com so we can further investigate. Thanks in advance and apologies for the inconvenience!

nomadity youtube. ,

Not worth the money

It has inaccurate calorie information it seems like they just don’t care about the app anymore I had it last year and half way threw it just got crappy I don’t recommend this app go check out my fitness pal it’s way better.

Developer Response ,

Thank you for rating us and sorry to hear that you are disappointed with our app. Due to our food database being created partly by our users, some items may be inaccurate. You can choose items that are verified by us or create your own items under Favorites. Find out more here: http://bit.ly/2CSyBYp.


crimsonlovesyou ,

Sugar Alcohols

So you make us pay for premium to get the keto plan version and then you don’t even calculate our net carbs accurately. Sugar alcohols shouldn’t count to our carb count. It’s throwing everything off. I mean really? How is this app rated so high with big misses like this?

Developer Response ,

Thank you very much for your feedback!


We are continually developing the app and have released a new update that will include two new Premium features that have been requested by many users:


1) we have introduced net carbs for the keto diets

2) editing macros will now be possible on all available diets in the app, not just Standard and 5:2


At the same time due to several reasons we had to disable the macro editing in the free version of the app. But the app will still automatically calculate the calorie goal /macros that match your goal based on your personal details. and follow the recommendations with regards to healthily reaching your goal .


You are very welcome to test the Premium version for a week in order to test the new functionality and see if Premium would be an option for you. Just let us know if you are interested and we will be happy to upgrade your account with a free week of Premium.

osamozvanka ,

Apple Watch application doesn’t work as advertised

Apple Watch application doesn’t work as advertised, also see many other bugs. I was trying to get refund for my subscription , but no luck. Bad experience . Don’t recommend.

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

Ava :)) ,

HORRIBLE! WASTE OF MONEY!

They make their payment methods VERY unclear. I didn’t mean to purchase something and when i tried to go back, it didn’t let me. The purchase went through, and they will not refund me my money. Poor customer service, and horrible layout of an app. I am VERY disappointed.

Developer Response ,

Thank you very much for reaching out to us!



In order to process a purchase the customer actively needs to confirm it- it is technically impossible to charge anybody without their active consent on iTunes, Google, PayPal etc.


For a refund, please follow these instructions: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-receive-a-refund&p=all


If you need additional help, please contact our support at contact@lifesum.com with your registered email address and receipt.


Nschupp ,

Aesthetically pleasing but very basic

Bugs:

-Set weight check days but it continues to reset to every day

-Keto plan is advertised as tracking net carbs but uses total carbs for tracking against the plan

-Weekly view of calorie intake often does not show 1-2 days despite data being entered


Improvements:

-food library is lacking and there’s no way to add new food

-no ability to change nutritional info if it does not correctly match the product

Developer Response ,

Thanks for your review and sorry to hear that you are having some issues with our app! Could you please send us more details and some screenshots showing these issues through contact@lifesum.com so we can investigate? Thanks in advance and apologies for the inconvenience!

JRT6185 ,

Renewed with no notification

I had liked this app when I was using it. Hadn't used for months and the subscription renewed with no notice whatsoever. Every other subscription I have lets me know the renewal is coming up so I can choose if I want to keep going. Total rip off!!😡

Developer Response ,

We are sorry to hear that! Please, send us your registered email/a copy of your transaction receipt through contact@lifesum.com and we will further assist you. Thank you!

bre 10 ,

Great app!

Love the color scheme and very straight forward once opening the app. Also like how I can change water consumption into bottle form.

Ali6191 ,

Disappointed

I was so excited to find an app geared towards use with the ketogenic diet! What a disappointment to see that I cannot use any of the features the app has to offer without making monthly payments. Truly upsetting that the app is only a good log unless you pay a fee. 👎🏼

Developer Response ,

Thanks for your review. We are charging for some of our features in order to cover our running expenses which include over 60 employees and a team of nutritionists and developers. Thanks for your understanding!

stacyjb ,

Not what I expected

The food choices in the 3 week start up are not very appealing and an hour after I downloaded the month for 12 months, I see where it is 30% off now! So, I wasted that money!!!

Developer Response ,

Thank you very much for your feedback! We are very sorry to hear that you are not satisfied! In case you prefer a refund, please do not hesitate to contact us.

Mr. Apoeodjvjd ,

Not accurate nutritional info

There is literally NO benefit to this site over other free food tracking apps and I had to “upgrade” to the keto version! Nutritional info not accurate, scanning feature doesn’t work. Upset I had to pay for three months worth!

Developer Response ,

Thank you for your review. We are sorry to hear that you are not satisfied with our app and thank you for the feedback on the matter. Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom item under Favorites. Find out more here: http://bit.ly/2n1KDcK.

Ladybuterfly ,

Would give five stars

I would be nice if the app would allow for the user to enter nutrition manually.

Developer Response ,

You are able to set your macros individually under Settings/Nutrition Settings:


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=user-profile-settings&f=how-can-i-change-my-macros-carbs-fat-and-protein-settings-individually---ios&p=all

Ginaira ,

Can’t even use it

I’ve put in my information about 5-8 times now in attempt to try to use the app. It’s really frustrating that it just stays stuck and I can’t get into the app. I’ve deleted and re downloaded. I just wanted to use the app and explore it :(

Developer Response ,

Our apologies for this, we are sorry to hear about it! Please, contact us at contact@lifesum.com so we can look into this - thanks in advance!

OnSundayMorning.com ,

Every button leads to a premium link

This app is more difficult than it needs to be and every time you press any button at all it’s a pop up telling you to go premium.

Developer Response ,

We are sorry to hear that you're not satisfied with our app and we thank you for taking the time to share your thoughts.

abedzaza ,

Why do I need to sign up?

Their user agreement and terms of service is shady and appalling. ABSOLUTELY appalling:

"The profiling of your data can also be used as the basis for marketing towards other new potential customers on other platforms than the LIFESUM Services, such as other social media platforms."

Developer Response ,

In the interest of transparency, we state clearly what information we collect and how it may be used, meaning customers can decide for themselves to proceed or not. We strictly adhere to current General Data and Protection Regulations (GDPR), protecting your data from abuse or misuse.

Miamikaz ,

Thank you Lifesum

At school We learn so much. Yet no one guides you when it comes to eating right.

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

Halle1096 ,

Took more $ than I agreed to

Not sure why $31 have been taken out of my bank account when I clicked to purchase only $21 worth of premium services?

Developer Response ,

Please, send us your registered email address through contact@lifesum.com so we can fix this issue. Thanks and apologies for the inconvenience!

montonwonton ,

Review

Still new to program but I have enjoyed is very much.

Developer Response ,

We are very glad to hear that, thank you for leaving your review! Please know that you can reach us directly at contact@lifesum.com if you have any questions, we are happy to help! Have a wonderful day! :)

BellaC12 ,

Exceptional App

This is a one of the best I’ve found. Fits all types of diet and health plans. Fun to use. Well-organized.

Developer Response ,

Thank you so much for leaving your review, we are delighted to hear that you are satisfied with the app!

Mern6757 ,

Misleading

They say you pay monthly.. then charge you the full amount. No meal plans “already put together” as advertised, you have to do everything day to day by yourself. Save some money and just buy a notebook because that’s basically all that this is

Developer Response ,

Hi there, thank you for your feedback.

We communicate the price per month so that you can easily compare the different plans but also the total price per subscription and also the total price before you purchase.


That means that if you e.g. choose a 12-month subscription the total sum will be charged in advance. If you would like to pay per month, please choose a 1-month subscription.


As for the meal plans, If you cannot find a required meal plan that can be due to the different settings required per meal plan.


You can find all the details here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?l=en&p=all&s=diets-meal-plans&f=meal-plans-complete-list-of-available-meal-plans-and-how-to-get-started


Please follow the instructions. Should you still not be able to see a specific meal plan though you fulfil all prerequisites, please contact support with screenshots and details about your phone, installed iOS and Lifesum version. Thank you very much!

lilletee ,

Great

It makes it easy to stay on track

Babykissez ,

Hmmm.

I like it so far to record my meals throughout the day. But what I don’t like is, most move my meals come from snap kitchen and they’re always labeled as “processed” even though SK makes their meals fresh!

Developer Response ,

Thank you very much for your review! We will inform the responsible team regarding your feedback.

aaaliciae ,

Stopped Working

The app was working perfectly well, then this morning it stopped letting me add food to track my calories/nutrients. That’s the entire point of the app, so the fact that it’s not working is disappointing.

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

TaylorJalordo ,

All about money

Pushes you to pay too often, and using the free edition is not worth it. There are other free counters out there that do a lot more without forcing you to pay, even some that give you healthy recipes as well! I would not recommend this app

Developer Response ,

We are sorry to hear that Lifesum hasn't reached your expectations and we thank you for sharing your feedback!

daisyvill2222 ,

Not adding my foods

I love this app so much. Up until this morning everything was perfect, however all of the sudden it wouldn’t track anything I was trying to put in. Please fix this.

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

资深海外手游玩家 ,

The app won’t open

I’ve tried refreshing ,redownloading, and shutting off the phone and reopening it, for the last week, but the app just won’t open and continues displaying the green page where it says LifeSum. I even tried using VPN and it still won’t work.

Developer Response ,

Thank you for your review and sorry to hear that! Can you please send us more details regarding the issue through contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the trouble!

RGMomma13 ,

Crap

I would honestly give this app a zero star review. It was nothing I though it would be, unsubscribed the same day, well the same hour & I’m not able to be reimbursed. Contact with the app is crappy they don’t respond. All I wanted was a refund for nothing I haven’t used.

Developer Response ,

We are very sorry to hear that Lifesum hasn't reached your expectations. We respond to all emails so, please, make sure that you're sending your message through to contact@lifesum.com.

tetaylor92 ,

Very annoyed

Will update if changed,



However when I put in my weight it keeps saying are you sure this isn’t an error try a new number ....


Can’t even get passed the beginning part.

Developer Response ,

We are very sorry for the inconvenience! Could you please send us the following details you specified to contact@lifesum.com:


- goal

- gender

-start weight

- goal weight

- goal and plan you have chosen


Thank you very much in advance!

Phil Abeyta ,

Good but expected more.

I enjoyed the app initially. The 3 week plan was great. It provides a customizable meal plan to help reach my beginning goals. I was expecting a similar approach to the other plans as well.

Developer Response ,

Thank you for your review! We appreciate your feedback and we will forward it to the team responsible.

Mega979 ,

Lifesum

I like this app but I wish you could really customize your own recipes. You should be able to import recipes and to adjust the grams manually.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Happy Pappy32 ,

So easy to use

Not a fad solution but long term plan. App. Is very simple to use. Has most foods in data base.

Developer Response ,

Thank you very much for rating us!

sporty dog ,

Diet diary

I like this app a lot - it’s helped keep me on track with my diet and also seamlessly works with my Apple health apps.

Excellent!

Developer Response ,

Many thanks for your 5 star review and great feedback!

Sugar Ribbon ,

Easy

Love this app. I’ve tried others and this one is easy and fun!

Developer Response ,

We are very happy to hear that you are satisfied with Lifesum - many thanks for your review and good luck with your goal!

HuskerJosh ,

Premium doesn’t offer easy input for meals

There’s not an easy way to input for meals unless you use one of their recipes. I’m so bummed I paid for the premium upgrade and now am having trouble getting a refund after only having it for less than a day.

Developer Response ,

We are sorry to hear that you are not satisfied with our app! Please, contact us through contact@lifesum.com if you need assistance with a refund.

j.lopez161 ,

Oof

I wish the premium version didn’t have everything

Developer Response ,

Thanks for rating our app! We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial! :)

kmhunt96 ,

Great potential, could use a few tweaks

The Keto diet plan doesn’t account for NET carbs. High fiber vegetables and leafy greens count against you due to this and give misleading results for people who may not know better.

Developer Response ,

Thank you very much for your feedback! We will forward it to the responsible team for their knowledge.

Tata Babes ,

Love this

Can’t go without checking in on my self

Developer Response ,

Thank you very much for your feedback! We are glad to hear that you like our app.

magulley ,

Cancel Membership

How do I go about canceling my membership. I just joined today but after getting into the actual information I see that there are ingredients that I would not be able to find. This is not what I really am looking for in a plan.

Developer Response ,

We are sorry to hear that Lifesum didn't reach your expectations! Please, send us your registered email/a copy of your transaction receipt at contact@lifesum.com so we can further assist you.

Pynuts ,

Bad data

Great design; however 9 out of 10 items have incorrect data. Some of the items have been verified by Lifesum and are still incorrect. These items are locked down and you can’t fix the data to add to your diary.

Developer Response ,

Thanks for your review! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

marissajmesser ,

NEEDS A BOOST

I love this app for everything, but recently it’s been getting pretty slow and it won’t upload pictures that I take for my meals. Please fix this!

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Jonny Kaplan ,

Excellent!

Love this app. Really helped me take control of my diet and I’m consistently losing weight and feeling amazing.

Developer Response ,

We are very happy to hear that Lifesum has contributed to your healthier lifestyle and we thank you very much for your awesome review!

Bzzstfu ,

The dirtiest dark UX patterns I’ve seen yet

Canceling this app has been a nightmare. It’s alright in some ways, but there are a few features that just don’t work for me. (I had premium for a year)



Now the canceling process has been such a headache that I can’t in good conscience recommend this app to anyone.

Developer Response ,

Thank you very much for your feedback!


All subscriptions have to be cancelled where they have been purchased. So if you e.g. used iTunes for the purchase you need to cancel it there.


The instructions can be found in our FAQ which can be accessed from the app directly or from our website: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-cancel-my-lifesum-premium-membership-subscription&p=all

Hvchjfyucjyff ,

Impossible to Use

As of currently and on my iPhone 11 Pro Max, it’s impossible to even use the app. After entering my weight and goal weight it brings the keyboard up to tell it my age. No matter what I do, the app never displays where my age is, and it says that I’m too young to use this app.

Developer Response ,

Thank you for your review! Can you please send your details and issues directly at contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

lain7155 ,

Bug

PLEASE FIX THE BUG ASAP!! I love using this able, it’s wonderful. Recently I have not been able to log my meal, it won’t save. I’VE TRIES EVERYTHING, from closing out the app, powering my phone off, and even reinstalling the app. I love using it so please fix it soon.

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

user06231995933 ,

Good recipes

Great app , great recipient , sync with Fitbit , good workout routines and plans still some glitches not all information is saved sometimes have to put it in twice.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

nire08 ,

Angry

I just purchased the keto plan. No where in my app was any meal planning, or recipes ( for keto). Which was part of the deal with the plan I purchased. There is no contact info anywhere. So now I’m stuck with this plan, that I paid for!!, that won’t help me achieve my goal for my wedding!!! Not happy!!!!

Developer Response ,

Thank you for your review. When you upgrade to our Premium version, you are not buying a specific plan. All Diets and Meal Plans are available to you and you can switch plan whenever and however often you wish. This article https://bit.ly/30pzMff includes information on all Diets and Meal Plans that are included in our Premium version.

hmetzy ,

Cannot manually enter macro goal

I paid $ to upgrade to premium. I thought I was getting the functionality to enter my own macro goals. That’s not what this is. You have to complete an assessment and it give you the goal. Requested a refund 1 week in and was denied. I find this unacceptable.

Developer Response ,

Feel free to send us your details through contact@lifesum so we can help you with a refund. Please, note that you can customise your daily calorie intake and your macros when following the Classic dieting plan.

Laynie21 ,

Great App a little expensive

Really like this app. Subscription plans are a little pricey especially since others are free. Hoping they add a recipe import feature soon.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Faithistine123 ,

Not terrible but..

It’s not a terrible app.. but I’m super frustrated that I my calories are never correct... it messes up how many calories I have left in a day. The database is rarely ever right.. I always have to edit the macros on my foods.. I’m frustrated.. and honestly wish I could get my money back.

Developer Response ,

We are very sorry to read that you are not satisfied!


The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on ""Edit Food"". Please, find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=can-i-also-edit-correct-items-created-by-other-users


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.


We will, of course, constantly clean the database from our side as well.

ChatchaiVang ,

Meal plans bug crashes

Everytime I go into the “Plans” the app bugs and close itself. I tried reinstalling the app and still bug. I tried logging out and logging in and still it bug. Please fix!!!

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Lettyannn ,

So amazing!❤️

Absolutely loveee this app it helps so much to stay on track with my weight loss journey!

Developer Response ,

We are very happy to hear that Lifesum has contributed to your healthier lifestyle and we thank you very much for your awesome review!

zach ferrer ,

Great but could be better

Great for tracking but please make it syncable with fitbit more accurate calorie tracking

Developer Response ,

Thank you for your feedback, we will make sure it reaches the team in charge. Thanks!

codstradamus ,

Solid UI. Great for Beginners

The lack of flexibility and customization in setting my own specific goals really limited the use of this.


Plans are great for those that need guidance:

Developer Response ,

Thank you for your rating and feedback! Please feel free to contact our support team directly https://lifesum.com/deep/settings?page=support if you need assistance with setting the right goal for you!

Clutch City Matt ,

Great at first

I don’t know what happened but the doesn’t open for me anymore or I have to wait quite a while for it to open

Developer Response ,

Hi there, thank you for reaching out! We are very sorry to hear that you are experiencing this. Could you try to temporarily enable flight mode, you might be able to bypass this screen. Then disable flight mode once you land in the diary. If this workaround does not help, please send us more details to conatct@lifesum.com and we will assist you further! Thank you!

zrosegolf ,

apple watch complication

love the app - just bought year subscription. disappointed in that the rings on my apple watch face do not show up colored when i add

food to show my progress. they are dim and not visible no matter what foods I add

Developer Response ,

Thank you for your review! Could you please either leave your contact details so we can reach out or send more details directly to contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

Ignacio9452 ,

It was better year ago...

I am an old user, I use the “strict ketogenics” that since I paid for a year of membership disappeared from the app ... well I said, I go to the recipes ... there are not the old ones either, few new recipes, a disappointment, money lost 🤦🏻‍♂️🤦🏻‍♂️

Developer Response ,

Thank you for your review! Can you please send your details and issues directly at contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

Batman.kpop ,

The app wouldn’t let me sign up

I was excited to use this app, I put in all my information but when I went to put my email in it said there was an error and my account ID we not registered even though I was in the process of registering.

Developer Response ,

We deeply apologise for this inconvenience! The issue has been solved in the meantime.

A-Dene ,

Dissapointed

Honestly, I wish there were a free trial to see how I liked the app before buying. I don’t like it at all. I do not like how it is set up, I have great difficulty seeing the print and I think the recipes are unappealing. I feel like I have been scammed as I see no way to get a refund. Lesson learned.

Developer Response ,

In order to receive a refund, please either contact Apple directly or in case of another payment option support directly at contact@lifesum.com. Thank you!

chrislowder ,

Good app, but...

Good app, but occasionally the data Lifesum is writing out to Apple Health doesn’t match up. It will remove all other data from the day in Apple Health, and replace it only with a single meal.

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

todd648037 ,

10/10

Amazing with helping me watch the foods I put into my body!

Developer Response ,

We are very happy to hear that Lifesum has contributed to your healthier lifestyle and we thank you very much for your awesome review!

Gofnutz ,

Nothing unless you pay

Every road leads you to upgrade. You can’t change your recommended intake, change a diet plan, or do anything but add food. I’ve been using MFP for years and was just hoping for a change. What a disappointment. I feel tricked.

Developer Response ,

We are sorry you feel that way! We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding!

Hayls505 ,

Love this app! Works great to lose weight!

Keeps you on track!

Developer Response ,

Awesome, thanks for sharing your positive feedback!

Helloduke1234 ,

Terrible Customer Service

My app reset and would not recognize that I am paying for the premium option. I have done all the steps to correct it. I reached out via email to support and I have not gotten anywhere. I am very unhappy with this application.

Developer Response ,

We are sorry to hear that! Support replies to all emails so, please make sure to send us your details directly through contact@lifesum.com and we will fix this for you as soon as possible.

KatPlays3 ,

Wow!!

This app works amazing! I’ve had it for a week and I’ve lost 5 pounds! I’m eating a lot healthier thanks to the app!

Developer Response ,

We are very happy to hear that Lifesum has contributed to your healthier lifestyle and we thank you very much for your awesome review!

Brand_Os ,

Can’t create an account

When asking for details of my goals it only shows my weight section and goal weight. When I press Next to continue on the setup it reads an error saying I am too young to be using the app with no entry box to input my age. I am using an iPhone XS

Developer Response ,

Thank you very much for your feedback! Currently we have an age limit of 13 as based on the Children's Online Privacy Protection Rule (COPPA). If you entered an age higher than 13 and still get the error message, please contact support with more details at contact@lifesum.com

bigdogbackdoor ,

Great tracker needs work syncing

I love the tracking features, but my calories burned will I sync while using the app. So sometimes you just have to know you really aren’t over on net energy balance

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

bruce-irvine4 ,

!

I do feel as though this app works but then they hit you with these subscriptions. Who wants to pay money to lose weight why can’t they get jobs and be helpful people.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

jjohnstonia ,

Free version is good too

I love this app and even like the sad smiley faces when I put in junk food lol.

Developer Response ,

We are glad to hear that you are satisfied! Thanks for your feedback!

nctown ,

The Anti-Fat, Fat Shaming App; Doesn’t Allow Fatties

I entered my weight. This app asked me, “Are you sure that’s what you meant? Please try a different number.” I was unable to move beyond this screen. Either say you weigh less or use another app. Thanks, lame app, for fat-shaming me when I’m trying to improve my life.

Developer Response ,

We deeply apologise if you feel that way - that is absolutely not intended. It would be very important to know what personal details you have so we can look into that issue and solve this. It woudl be great if you coudl contact us with a screenshot of your personal details (under settings) at contact@lifesum.com. Thank you very much!

Disappointed Shopper Hayley ,

Great App, but needs more exercises

I love the app, but I do the 21 day fix exercises and there isn’t anything similar in the exercise options

Developer Response ,

Thank you for your positive review! You can create your own exercises under Me > Favorites. Good luck with your goal!

mstangshelly1 ,

Great app

Perfect for tracking calories and carbs for a better lifestyle. It is hard to read as the print is white on light green.

Developer Response ,

Thank you so much for your feedback, we will make sure it reaches the responsible team for their knowledge!

callorie counter ,

Wrong calories

The database food calories are almost always wrong, even when searching with barcode, which makes this app very inconvenient.

Developer Response ,

We are very sorry to hear this, please feel free to report the incorrect food you come across in the app, or edit it yourself if it is a user-created food with incorrect nutritional values. Our team of nutritionists is currently working on cleaning up the food database.

The clean-up is an ongoing project. We will also make sure to add more and more new food items to the food database.


Thank you for your feedback!

Tneagle06 ,

Review of Lifesum

I like the way it’s set up. Easy to use. However, your selection of foods is lacking, e.g. I unable to find Boarshead meats and many other food items. Also I’m unable to choose the portion of food I want.

Developer Response ,

Thank you for your feedback, we much appreciate it and have sent it through to the team in charge!

danny00003 ,

Not bad

The interface is a little annoying and the app crashes a lot, but the content is very good.

Developer Response ,

Thank you very much for your feedback. We are very sorry for the inconvenience. We are aware that some users are having issues since the new iOS and already investigating. It should be very helpful if you can send us exact details about where and when the app is crashing to contact@lifesum.com. Thank you very much in advance!

2boys143 ,

Not great

I have the premium and am disappointed. I can’t input my own data for my own recipes. Also, I can’t adjust the nutritional info for food items. Overall, waste of money for me.

Developer Response ,

Thank you for leaving your feedback.


You can create own food items, recipes, meals and exercise as follows: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-recipes-food-items-meals-exercises-under-favorites---ios&p=all


In order to change your macros according to your individual needs, please follow these instructions: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=user-profile-settings&f=how-can-i-change-my-macros-carbs-fat-and-protein-settings-individually---ios&p=all

Diligent tracker ,

Doesn’t track net carbs correctly

The app is incorrectly tracking carbs. Although I have the setting on net carbs, the total carbs it calculates is not correct. For example, I created a recipe that I verified had only 8 carbs in the total ingredients. The total net carbs Lifesum calculated was 19 net carbs.

Developer Response ,

We deeply apologize for the issue you are experiencing. Please contact us with details, step description and screenshots directly through the app under Settings/Support > click on the contact option in one of the FAQ articles - so we can start investigating your issue. Thank you!

ssspam ,

Went downhill.

This app was great in the beginning but it’s been bugging out and won’t let me log anything! And now I can’t log into my account OR sign up with a different email. It won’t accept any emails I have.

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

magdisher ,

Useful app

Great tool to keep track of macros and easy to handle. But I don't like that I can't change the % of my macros. Sometimes when they don't fit in my diet program I lost track of them.

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

Dillon F. ,

CIGARETTE TRACKER

Guys I just wanted to pitch the idea of putting a tracker in the app to track your cigarette intake during the day, as a way to help someone reduce or eliminate the intake entirely

Developer Response ,

Thank you for your review and suggestion! Our developers are collecting all feedback here http://bit.ly/2v7FxBv - we really appreciate all ideas for improvement. Thanks again and good luck with your goal!

"&&$));://)$ ,

Easy to use

I have not upgraded yet but so far this is kinda fun.

Developer Response ,

Thank you! We are glad you think so! :)

Ganniej ,

Not great!

This is not s great app and I’ve found so many errors in information and macro counts. I have responded to them on the app where it asks you to notify them of errors. I paid for a year and used it for a month. I’ve stopped using it and started another one.

Developer Response ,

Please contact support with examples/screenshots so we can look at these. Part of the food database is user-created and can thus be incorrect - that could be the case here.

Jaysha.Reyes ,

Absolutely amazing app!

Thank you for the colorful fun experience. This app makes living a healthy lifestyle fun and easy!!!

Developer Response ,

We are very happy to hear that Lifesum has contributed to your healthier lifestyle and we thank you very much for your awesome review!

LittleS20 ,

Not allowed to edit!

I don’t mind entering the food item and calories when I can’t find the food in the search. I find it annoying that I can’t enter the protein, fat and carbs to the entry. Now I have to find another app that will allow that customization.

Developer Response ,

When you create your own food item under Favorites, you can enter all macros manually. You can edit the item when going through Me > Favorites and it is not possible to do so through your Diary. Feel free to send us further questions through contact@lifesum.com if you need further assistance!

Ceaderdoggs3 ,

Decent app

Great app, easy to use; premium is overpriced. Overall the app would be 5 stars if premium was cheaper or we got more info without paying.

Developer Response ,

Thank you for your review - your feedback has been forwarded to the team in charge. You are welcome to request a free Premium trial so you can test the differences. You can send us your registered email address through contact@lifesum.com!


Wymynrus ,

What bs

This app is useless wo a subscription! You can’t even view recipes, which was the whole point of getting it in the first place. The Keto App is much more user friendly and if you have to pay for a keto app I highly recommend it. Not a scam like this app! Very disappointing.

Developer Response ,

We are sorry you feel like this and we thank you for your feedback. Feel free to send us your registered email through contact@lifesum.com for a free trial!

LaVicha ,

My data is gone

There was an iPhone and iWatch update and all of my data is gone. I’ve sent 4 emails to customer service for help and no one is contacting me.


It’s been day 5 and still no one is contacting me . I guess there is no one is their support team. Very disappointing.

Developer Response ,

Hi, we are sorry to hear about the issue you are encountering at the moment and, as previously mentioned, please make sure that you are addressing your issue to contact@lifesum.com. Our customer support team replies to all emails and they will get back to as fast as possible. Thank you.

Bobbynicksteet ,

Great tool

User friendly, great work out tool. Really helps maintain goals.

Developer Response ,

We are happy to hear that Lifesum motivates you towards a healthier lifestyle and many thanks for your great review! :-)

mandy.ra101 ,

Love it!!!

Has more to offer than over apps I have used!

Developer Response ,

Thank you very much for your feedback!

128j ,

Minimal flexibility

Can’t adjust weight loss plans for the amount of weight you want to lose per week. What if I want to lose 1/2 lb weekly versus 2lb weekly? Bought the six month subscription based on reviews and I am disappointed. Wish I could get a refund.

Developer Response ,

Thank you very much for your feedback.



In order to set weight loss/time frame, please select a new goal: during the onboarding you will be able to set your goal per time with the slider.


You are eligible for a refund within 14 days:


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-receive-a-refund&p=all

Josh Mangoson ,

Amazing app

Helped me stay committed and has helped me lose over 180lbs I am so grateful.

Developer Response ,

Thank you for sharing your review Josh, Great accomplishment and we are very happy that we can support you with your goals!

Izabela9 ,

Love it!

This App is a life changing experience! It made me aware of my eating habits, water intake and distribution of micros. I stopped having cravings. Great App!

Developer Response ,

Thank you so very much for your positive feedback! We are very happy to read that you are satisfied!

oigssacciht ,

Needs a Shopping List

I don’t know if it’s just because it’s IPhone but on my girlfriends it allows for a shopping list to help with buying ingredients, this would really push the app to be great, if not then it’s like any other dieting app on here

Edit: Updated my review :)

Developer Response ,

Hi there,


currently, the shopping list feature is available for all meal plans: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=other&f=shopping-list&p=all


Best,

Lifesum


addsomezest ,

Good app - wish I could add recipes for cal count

I like the app overall but it would be awesome if I could add recipes to it and get calorie counts. Good UI overall.

Developer Response ,

Thank you very much for your review! You can create your own recipes under Me > Favorites but currently there is no way of importing recipes through the web. Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

PoloM21 ,

Decent

Decent app. Doesn’t have a lot of verified foods. Will most like be switching back to my fitness pal after my year subscription is up.

Developer Response ,

Thank you for your review and sorry to hear that Lifesum didn't reach your expectations! We have forwarded your feedback to the team in charge and hopefully we will be able to improve further on this aspect of Lifesum.

kaitlin Ellis ,

This is why it’s a 2 star

Personally I like this app but I don’t think that I should have to pay that much a month for a couple of recipes that I could probably find on google.

Developer Response ,

Thank you for your review - your feedback is appreciated!

Krysta9999999999999 ,

Adding things in

Is there a way to add in more than just calories for something that isn’t imputted in the search?

Developer Response ,

Thank you for your question. Currently, it is only possible to add quick calories but not possible to add macros in the same way. The only other way is by tracking your own created entries under Me > Favorites. Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd - thanks in advance!

Don’s Account ,

Does Not Work

After choosing normal plan it shows I am over daily calories and carbs after morning coffee the app is a waist of money no support what so ever should not have paid until I checked it out throughly yet another app that just does not work.

Developer Response ,

Sorry to hear that and thank you for your feedback! Please, feel free to contact us through contact@lifesum.com with more details on this issue or if you need help with a refund. We apologise for the inconvenience!

AlexanderRohrig ,

Micronutrients & Vitamins

This app is has a great interface and is really cute. I wish it could track micronutrients though, it would make the app more useful.

Developer Response ,

Currently you can track:



- protein

- fiber

-sugar

- saturated fat

- unsaturated fat

- cholesterol

- sodium

- potassium


If you wish for more options, please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

rookie0132 ,

Love it but!!!!

Started my journey with keto dropping aprox 21 lbs. Now wanting to switch to just a healthy life style and wanting to do PALEO. Please add paleo options.

Developer Response ,

Thanks for your review and well done on your success! Our product team is collecting all user suggestions directly here: http://bit.ly/2v7FxBv - thanks in advance for your feedback!

Cass0120 ,

Subscription fee

I opted for the year subscription at the monthly rate of 3 dollars and change. Instead I was charged the full years price which I didn’t want to spend 45 dollars at this moment. And trying to get it refunded seems impossible.

Developer Response ,

A refund within 14 days after the purchase is possible. Please contact us directly at contact@lifesum.com and we will help you process it.

Class302 ,

On track

I have enjoyed using this app..it keeps me focused

Developer Response ,

We are glad to hear that! Thanks for reviewing our app and good luck with your goal!

ashleyr91 ,

Removed Features

The app is beautiful and I really used to love it but they removed the ability to personalize my macro settings for non premium users. The main reason I got this app was to track my custom macros so I will be deleting and switching back to my fitness pal.


It’s a SHAME!

Developer Response ,

Thanks for your feedback. We had to remove this feature for several reasons but the app will still automatically calculate the calorie goal / macros that match your goal based on your details and follow the recommendations for healthily reaching your goal. Feel free to send us your registered email at contact@lifesum.com for a free Premium trial!

Brook9 ,

It's ok...

The app is ok. I just wish I can connect my Fitbit watch and it said it connect with Fitbit but you have to pay for premium for it to connect it with with the Lifesum app with I not happy about please fix this problem!

Developer Response ,

Yes, connecting to Fitbit is a Premium feature. With a basic account you can connect to Apple Health.

dezhtx ,

Worth it

Really keeps me on track with my food and the recipes are delicious af! Down 10lbs already in a month 🙌🏼

Developer Response ,

Thank you very much for your feedback! Great to hear that you like the recipe selection!

Abc413 ,

Great idea...

Amazing idea and elegant execution, but there are serious bugs present: loads of incorrect/incomplete and junk nutrition data, even those that say verified by Lifesum; connectivity with HealthMate scale fails, among many.


Not exactly awesome when paying for annual subscription.

Developer Response ,

Thank you very much for your feedback!


We deeply apologise for the inconvenience! Please be so kind and contact support about the Nokia issue with your details at contact@lifesum.com - we are already investigating and building a fix but thankful for any more input.


We will put a lot of more work into the food database in the coming months so there will definitely be an improvement.

hfhlbj ,

Idiot designer

Making some enter their weight by increasing pound per pound is seriously stupid. You really expect a user to tap the + button 100+ times to enter their weight?!


Whoever designed such an asinine feature needs to be fired ASAP.

Developer Response ,

Thank you for your feedback!


You can click before and after the comma in order increase or decrease the value. Then you can fine tune by using the + and -

leave sum ,

So far

Lifesum has gathered enough to distinguish subject matter and healthily consume other products

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

g bieck ,

Recommend highly!

This app is awesome it’s fun to track my food here!!!

Developer Response ,

We are glad to hear that you are satisfied with Lifesum! Thank you for sharing and good luck with your goal!

shesha2000 ,

Fantastic application

This app beats WW and Atkins free applications. Love it and have referred many people too it. They all live it as well

Developer Response ,

We are very happy to hear that you are satisfied with Lifesum - many thanks for your review and good luck with your goal!

yujse1 ,

Great app!!

Really impressed with the layout and love the design. Very creative and easy to use.

Developer Response ,

Delighted to read your review, thank you for sharing!

TaalinRS17 ,

Nutritional information not always accurate

Nutritional info not always accurate.

Developer Response ,

Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

beautiful_day123 ,

Shopping cart

Is there a way to create your meal plan and add to shopping cart?

Developer Response ,

Thank you for your question and your rating. No, that is not possible. Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!


cmf35 ,

Under par

I have felt less incentive to use this app although I already paid for it because it often doesn’t have food I enter in the system

Developer Response ,

Hi there, thank you for sharing your feedback. We are sorry to hear that you feel this way, please feel free to email us suggestions for improvements or foods that you are missing so that we can take a closer look. Thank you!

fss30 ,

App not working

Hey all,


I’ve been using the app this entire year and it suddenly stopped working. I’m unable to add any food, it automatically changes it to 0 cals which is super weird. Happy to change the rating when this gets fixed.


Thanks

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution during the night and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

mn2014 ,

Would be nice to test run before signing up

Not a fan of being forced to create an account to use the app, to not like it and then have to delete it. Now I have ANOTHER account with personal information floating out there. Stick to good old pen and paper!

Developer Response ,

Thank you for your feedback. We had the option to create an account without registration earlier and that led to users losing their data as well as their Premium status, so in order to avoid this we have changed back to registration with an email. Thank you for your understanding. Please, feel free to send us your registered email through contact@lifesum.com so we can delete your account from our system.

begoldangalang ,

Fook this app

It’s not a bad app but their calories that you burn when you run are wrong there’s nooooo way I burned a thousand calories only running 3 miles when I’m 210 pounds and running at 5mph

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

kamnagarg07 ,

No veggie recipes.. no trial as well..wastage of money

I purchased this app after getting good reviews and I paid money also. There no vegetarian recipes and no customized plan also. Hated it. Now there is no way to contact customer support also from app. I need my money back.

Developer Response ,

We are sorry to hear that Lifesum didn't reach your expectations! Please, contact us through contact@lifesum.com so we can help you with a refund.

MamaVee2 ,

Amazing App

This app is so much better than fitness pal at least for me. Very resourceful

Developer Response ,

Thanks so much for your great feedback! :D

rocen kween ,

This app is useful

I really love the app I think it’s a great weight loss helper what I do not love however is how it took my 44 dollars for a subscription and no matter how I tried to cancel it no luck 🤷🏽‍♀️

Developer Response ,

The cancellation always depends on the payment platform you have chosen for the subscription: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-cancel-my-lifesum-premium-membership-subscription


If you still should have problems, please contact us directly at contact@lifesum.com

mama houston ,

Time Zone

I really like this app & its features. I wish there was a way to change time zones. I believe it’s on west coast time zone & I live on the east coast.

Developer Response ,

In order to change times zones, please go to the actual iPhone settings - there you will find that option.

Sami3333333 ,

Beautiful

Looking forward to making this app part of my daily life.

Developer Response ,

Thank you for your review! We are happy to read that you like Lifesum!

Sweetalkme ,

Awesome app.

Makes counting calories fun and I like this app better in keeping tabs of my macros

Developer Response ,

We are happy to hear that you're enjoying our app and many thanks for your review!

Ymurillo ,

Love it!!!

I love this app it helps me keep on track with my diet, love the format and everything!!

Developer Response ,

Thx for sharing your feedback with us! We are glad to hear that!

reviewer5785 ,

Sashimi is a processed food???

Food database is awful. I can’t find half of the food that I eat. Even for entries that are in the database, the nutritional information is often nonexistent or inaccurate.


Camera cannot detect anything.


Would’ve rated 2 or 3 stars if the features were free.

Developer Response ,

The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on ""Edit Food"". Please, find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=can-i-also-edit-correct-items-created-by-other-users


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.


We will, of course, constantly clean the database from our side as well.

lochs_13 ,

Shut out

Whenever I’m trying to got into the plan, the app shuts off. I’m premium but I’m not getting treated that way. It may be me but I don’t know. Besides that I do love the app.

Developer Response ,

We are awfully sorry for this experience!


Please contact us with details and step description at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

FeccaLillig ,

Premium!

I shouldn’t I have to get premium in order to experience simple features! So stupid! I would like to be able to experience the simple features like knowing how much sugar I just eat for free!

Developer Response ,

Thank you very much for your feedback!


Behind Lifesum stands a team with more than 55 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

Muziklov3r ,

Great app but

Why charge just to take a photo of your food when the lose it app lets you do it free?

Developer Response ,

Thank you very much for your feedback! The Premium package includes a whole range of features: https://lifesum.com/premium/

Jebsurf ,

I normally don't do reviews....but.....

What a awesome tool! Not too hard to figure out, simple and awesome. Thanks

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

Kitchen24 ,

Awesome

It’s a great app to track what you it, but I’m having a little difficulty with it connecting with my Apple Watch, other than that is an awesome app to use!

Developer Response ,

We deeply apologise for the issue! The team has found the reason for the problem and are working on a fix for it. A new version with the solution will be published as soon as possible!

Duce116 ,

MORE OPTIONS

With what the app costs there should be more "fasts" plans. I purchased premium thinking you had exactly what I was looking for and found you only had two choices.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

ugigyvyitfiytv ,

Pretty good I guess

This app is appealing to look at, and it’s just awesome. But I don’t understand why children aren’t allowed on the app.

Rose13 ,

Can’t update sone things easily

The real controls are not there and less you upgrade to more money

Developer Response ,

Hi Rose, thank you for your feedback! Yes, the app as you download it is free - offering you basic features as food, water and exercise tracking. Part of the app consists of with paid content. Behind the app stands a big team of more than 85 employees - these costs has to be covered. Thank you for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial. If you wish to check out our different subscriptions and all current prices please find it here: www.lifesum.com/upgrade.

Jonathanks510 ,

We need Widgets for food

This would make the experience 10x better and easier to track

Developer Response ,

Thank you for reaching out to us.



We have just launched the first batch of new widgets for iOS. Please see more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=widget---ios&p=all

rissraley ,

Wish I Could Sync

It’s classist that syncing to Apple Health requires an expensive upgrade. I’m a senior in high school and I don’t have that kind of money. That feature should be included in premium-everyone deserves to know how their food affects their health regardless of financial status.

Developer Response ,

Thank you very much for your feedback!



The connection to Health is a free feature.


We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 80 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

broobo ,

Meh

Solid App; easy to use and navigate; many helpful features.


Con-At least half of the foods I Search have inaccurate nutritional information, including foods “Verified by Lifesum.” Kind of defeats the purpose of a nutrition tracking app.

Developer Response ,

Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

Leila Explores ,

Intermittent Fasting Plan?

It would be nice if they added that as an option as well with the fasting days. I fast for 16 hours every day with an 8 hour eating window.

Developer Response ,

Thank you very much for your feedback!


We will definitely add new diets and are sorry for the waiting time.


Please note: currently you can choose between 5:2 and 6:1 in terms of fasting

Marym66 ,

Can’t pick my goal

The app won’t allow me to pick my goal I’m trying to pick lose weight and it won’t go through it just saves the be healthier option ugh so irritating specially since I’ve paid for the 12 months 😤😤😤

Developer Response ,

We are sorry to hear this! Can you please send us more details at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!

Le jej ,

A fine tracker

The iPhone app is five-star and really great. The Apple Watch app is lackluster and doesn’t really allow basic input of info (at least not intuitively so).

Developer Response ,

We are very sorry to hear that you do not like the recent update of the watch app. You are still able to track water and food but now based on your actual tracking during the day and the meals. You can find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?l=en&s=partners-trackers&f=the-apple-watch-app---how-is-it-working

Buds1190 ,

Best

I’ve gone from app to app but this one has helped me the most!

Developer Response ,

We are happy to hear that our app has helped you with your lifestyle and we thank you for your great review! :)

beaker101 ,

advertising

Love the app but, when I pay this much for an app I don’t want to see an ad at all.

Developer Response ,

Please be so kind and contact us with information where you still see advertisement after the upgrade to Premium. We would like to investigate that. Thank you very much!

Jacoblikescock ,

IMPORTANT

I accidentally bought the one year instead of the 6 week program and I sent to get a refund to switch over and it said I couldn’t I would just like a refund to switch that’s all I hope the creators of this app sees my comment...

Developer Response ,

Please contact us directly at contact@lifesum.com so we can have a look at your subscription and provide the necessary steps. Thank you!

allefeliciano ,

expected more

I cant find the 3 week plan. I reseted a LOT of times. I wanted to try the subscription, turns out I need to pay for a whole year. I cant make a shopping list. There’s a lot of featuring missing. Movesum just dont work. And the recipes are awful :(

Developer Response ,

Please check out this article in order to see if you have the required settings for the 3 weeks weight loss plan activated: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?p=all&l=en&s=known-issues&f=how-will-i-be-able-to-see-the-3-week-weight-loss-programme

Jackx36 ,

Poorly advertised

Support is difficult to get ahold of. It’s buried deep in the app.



Shopping list is only available to people on a very specific combo of settings. Had I known I would have never signed up.

Developer Response ,

Thank you very much for your feedback!


You can reach support either through the support section in the settings of the app or via email at contact@lifesum.com


We are very sorry that you are not satisfied!

shtvxjsh ,

Create and save my own recipes

I would like to be able to calculate and create my own recipes and save in favorites... this App does not allow... if it does, I’m not able to find out how

Developer Response ,

Thank you for rating our app! You can create your custom items under Me > Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

dollars and sense ,

Nothing special especially for$49 yearly subscription

Disappointed. Signed up for premium but nothing really special. Diet plans are ok but very limited content.

Developer Response ,

We are truly sorry for any problems you are having with the app in connection with Health.


The team is working hard on identifying the problem and will do its best to provide a solution as soon as possible.


We sincerely apologize for this inconvenience and appreciate your patience while we get this sorted out.

Stephski7989 ,

Enjoying so far BUT

I’m enjoying this app but it does not let me upgrade . It gets stuck when I try to upgrade to premium.

Developer Response ,

Thanks for your review and sorry to hear that! Can you please send us more details at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!

kbrowney ,

Great diet tracker

Best food tracker. Keeps me honest and love the dietary options, breakdown of nutrients. Makes tracking easy

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to read that you are satisfied with your Lifesum experience.

The Purple Cabbage ,

10/10

Easy to use, aesthetically pleasing, no complaints

Developer Response ,

Thank you very much for your feedback! That is highly appreciated!

lizzlachoncha ,

Refund please

I purchased the subscription because I was under the impression that “$3 monthly” meant I had to pay $3 a month and not the $44 all at once. I have deleted my account and canceled my subscription. But u have evidence of the purchase. May i have a refund please?

Developer Response ,

The reason we show the monthly cost, is for our users to see the difference in price from subscribing yearly and monthly. A monthly subscription is also available. We show you the total price before you pay. We are sorry if this wasn't clear enough. Please, send us your registered email at contact@lifesum.com so we can help you with your refund - thanks!

theonly_jen_isee ,

Goodbye my fitness pal

So easy to use! New favorite tracking app!

Developer Response ,

Welcome home! :)

dontletitburn ,

Crashing

App is crashing every time I try to open recipes

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Aidan_Hixso ,

Garmin Devices

This app is awesome and has really bright and happy menus, but there’s no option to sync with the Garmin Connect app/Forerunner watch.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

Beadbrain5 ,

Luzon

NOT Free at all. Got all the way to the “start plan” page and it wouldn’t go any farther without you paying for a 3 month subscription. I can more easily keep track of my calories on a piece of paper— and that IS free. Shouldn’t even give it one star.

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 80 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

Bobsredink ,

Inaccurate

Two stars for being pretty and easy to use, but inaccurately labels foods as unhealthy. Beets? Really? And when you click for an explanation, it tells you to sign up for premium. No thank you.

Developer Response ,

Thank you for your review! Please feel free send us more details regarding this directly at contact@lifesum.com so we can look into it. Furthermore, if you wish a free trial to test out all our premium features please feel free to email your request. Thank you!

ghsjmdk ,

Keyboard doesn’t pop up for search

After the new update, the keyboard does not pop up while searching for foods. This prevents you from typing any food name and you are limited only to adding foods using the barcode

Developer Response ,

We deeply apologize for the issue you are experiencing. Please contact us with details, step description and screenshots directly through the app under Settings/Support > click on the contact option in one of the FAQ articles - so we can start investigating your issue. Thank you!

K04jk04 ,

Looks great, can’t sign in

Following the help guide got me back to “client secret doesn’t match” or something. Still can’t Sign In with Apple.


I like that there’s Apple with, and would rather use that than fb or email

Developer Response ,

Sorry to hear that. Can you please send us more details through contact@lifesum.com so we can further investigate this problem? Thanks in advance and apologies for the inconvenience!

uoskahbkaopakqbwnoqpvebhw ,

Measure

I can’t put how much of the food I ate because I get full easily so I don’t eat all of the calories

katiegoneketo ,

Incorrect nutrition facts

Beautiful UI, easy to use, but there is so much incorrect nutrition information that I have to manually track my macros anyway. It’s insane how wrong so many things are. Needs work, for sure.

Developer Response ,

We are very sorry that you feel that way.


The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on ""Edit Food"". Please, find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=can-i-also-edit-correct-items-created-by-other-users


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.


We will, of course, constantly clean the database from our side as well.

Miss J 2 you ,

Hmmm

I like the way this app looks and it’s easy to use. Would be better if I could get a trial of 14-30 days to see if I like the upgrades before spending too much money on it!!!

Developer Response ,

Please, feel free to send us your registered email address at contact@lifesum.com for a free Premium trial!

LmmMMMMMlnmkmkkkil ,

Useless

I bought the 3 month subscription, but it doesn’t track micronutrients. It doesn’t really do anything special that you can’t find elsewhere for free. I asked for my money back after an hour, but they won’t refund.

Developer Response ,

Currently you can track the following with the app:


protein, carbs, fiber, sugar, fat (saturated and unsaturated), cholesterol, sodium and potassium


A refund is always possible within 14 days after the original purchase as long as it does not abide Apple's rules for a refund.

Jan.ice.48 ,

My review

It too expensive. I think its good but the price is to high to pay a year. Your very limited to what you can do if your not premium.

Developer Response ,

Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

Purchaser1gigharbor ,

Upgrade for calorie counts

I had this app for five minutes, then I deleted it after I found I had to upgrade to know the amount of sugar in a drink item! What is the point? I can google it for free! Pass!

Developer Response ,

Thanks for your feedback. We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding and, please, feel free to send us your registered email at contact@lifesum.com for a free Premium trial!!

BD867 ,

Fun To Use

I like the app. It’s easy to use and has everything I’m looking for, except a recipe builder. I’d like a place to add my own.

Developer Response ,

Many thanks for your positive review! You can create your own recipes, meals, food items and exercises under Me > Favorites. Find out more here: http://bit.ly/2CSyBYp and good luck with reaching your goal!

CallHerV ,

Good

It’s great.

But burned calories counter doesn’t work properly. For example, 6511 steps can’t be equal to 227 calories. That’s about 80.

Developer Response ,

Thanks for rating our app and apologies for this issue! Can you send us more details at contact@lifesum.com so we can further assist you?

Perfect Illu ,

LifeSum

Very helpful and keeps track of my food

Developer Response ,

Glad to hear you find it helpful! Thank you for taking the time to leave your review!

Jjg189 ,

Decent tracker app. Terrible support for $50/year subscription.

Too many bugs and not enough support from the app for $50/year fee. I expect much more from paid apps. I’m disappointed.

Developer Response ,

Thank you very much for leaving your feedback! We are very sorry to read that you are not satisfied.


Munkee x ,

Don’t know....no free trial.

Might be great, might really help and be an interface I’ll love using, but I have to pay first and it’s not cheap.....just sayin’.....FYI I know the 1 part is free but who wants to use that?

Developer Response ,

Thank you very much for leaving your review!

Please feel free to contact support at contact@lifesum.com for a free trial to Premium so you can test all features.

Libra1181 ,

Um...

I’m not paying a total subscription cost up front for premium feature for an app I’m not even sure I’ll like. Maybe have a 1 week free trial. If it was a monthly fixed rate and could cancel at anytime then yeah I would. There are so many free and free trail apps out there.

Developer Response ,

Thank you for your review. Can you please send us your registered email address at contact@lifesum.com so we can help you with a free trial? Thanks!

casey.c.e ,

Won’t recognize premium

Hi!

I got the premium plan for 6 months and it won’t let me access any of the features. I have the receipt from apple. I tried exiting out a few times and it still won’t recognize that I have paid.

Please help!

Developer Response ,

Hi :) Please, send us your registered email and a copy of your receipt at contact@lifesum.com and we will sort it out - thanks!

1234whosthat ,

Unusable

Just downloaded it and it either crashes the moment i open the app or after a few clicks. I’ve tried rebooting, relaunching, reinstalling, everything so I’m pretty sure the app is at fault here. Not even worth my time.

Developer Response ,

We are sorry to hear this! Can you please send us more details at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

Landtunnel ,

Database options are lacking

The app and interface are great, but the database is terrible. The process of adding your own food is painful.

Developer Response ,

Thank you for rating our app. Sorry to hear that you are not satisfied and we thank you for your feedback!

Lizzie12345dgtfb ,

Not enough food options

For a paid app, this does not have many good options. MyFitnessPal has many more, accurate foods available. I even put in the nutrition facts and it wouldn’t save. Wish I could get my money back.

Developer Response ,

Thank you for your feedback and sorry to hear that! Please, send us a copy of your transaction receipt so we can help you with a refund. Thanks!

_rightonex_ ,

Best diet tracker

It’s probably the best diet tracker out there I just can’t keep it because it affects my mental health, but it is great

Developer Response ,

Thank you very much for your feedback! We are glad to hear that you like our app.

kristingunnell ,

Love the ease of use

My only critique would be that the food/calorie database has obvious errors that should be cleared out.

Developer Response ,

Thank you for rating us - our feedback has been forwarded to the responsible team. Good luck with reaching your goal!

graces8888 ,

Don’t go premium

I’m so upset. The app made it sound like if you buy premium you can cancel after a month but I now am being charged $44 for a year long subscription which is worth $0. Never using this again

Developer Response ,

Thank you for reaching out to us. Yes, you can cancel the subscription any time as described here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-cancel-my-lifesum-premium-membership-subscription&p=all


A refund has to be requested separately as follows: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-receive-a-refund&p=all

Dustbuster28 ,

Have to pay to lose weight!!! No thank you

If you want to pick a plan you have to pay for it. Yea I definitely won’t be using this app. I highly recommend everyone use MyFitnessPal. It’s free and you can scan your food.

Developer Response ,

Thank you for your rating and feedback!

stephluttrell3 ,

10.2.0 Version not working

I have updated to the 10.2.0 version and it is not working. It is not letting me get past the page that say update. I have restarted my phone twice and reset the app. I will my using MyFitnessPal for now...

Developer Response ,

We are really sorry about this issue. Please, force-close the app on your phone and see if that fixes the problem. If the issue persists, please send us more details through contact@lifesum.com so we can further investigate. Thanks in advance and apologies for the inconvenience!

Sade Lauren ,

Good & Bad

Gives good information & comes in handy but for the information you really need to know you have to pay for sooo..,

Developer Response ,

Behind Lifesum stands a team with more than 60 employees and these running costs have to be covered.



Currently the subscription model including Premium features is the best we can provide. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

aj2aj ,

Essentially just a calorie counter

It tries to market itself as more, but it’s basically just a calorie counter. I was hoping for healthy eating tips or personalized advice based on my goals, I was disappointed.

Developer Response ,

We are very sorry to hear that you are not satisfied! By choosing your plan you will get individual feedback to your tracking habits and learn to eat healthy that way. In addition you find recipes in the recipe section that you can filter using the hashtags to meet your goals. If you are not satisfied and prefer a refund, please contact us.

dangrimespdx ,

New to dieting

Seems to keep me on track. It’s “attitude” is funny and a cool feature.

Developer Response ,

We are very happy to hear that! Many thanks for your great review!

njansb ,

Amazing

I give this app 5 stars, because its so amazing and so helpful to loose weight.

Developer Response ,

Thank you very much for your great feedback and good luck with reaching your goal!

Opooos ,

Excercise tracking does not work

I sync my Lifesum up with my Apple Watch but the activity tracked with my Apple Watch does not tie to what Lifesum says. It worked perfectly before the update so I don’t know what they did. I have reverted back to manually calculating my calorie deficit.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue.


Screenshots with examples would be very helpful as well as your technical details such as phone, OS, Lifesum version, country and language settings and the language you are using the app with.


Please test if the app has the same problems with Wifi and with the mobile internet.


Thank you!

7stephanie! ,

5 stars

Really good app for tracking calories

GaredWood ,

It won’t let me upstate my weight

It always says I’m wrong and it confuses me, why can’t I update my weight?

Developer Response ,

We deeply apologise for this! Please contact support directly at https://lifesum.com/deep/settings?page=support and they will help you sort this out quickly. Thank you!

aaronmarchany ,

Expensive

Sure looking at this app looks good, but you can’t do anything without paying. There’s not even a trial so what if you don’t like it? You can’t make a meal plan without paying. Just make the app to pay don’t make it free than.

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 85 employees. Thanks for your understanding! Feel free to send us your registered email through https://lifesum.com/deep/settings?page=support for a free trial!

Aly011100 ,

Meal plans

I mostly invested in the plan to get the meal plans with recipes I can immediately add to the macro count. Unfortunately, the vegetarian options are extremely limited. If you select that you don’t eat meat, meat is still included in the meal plan. Really disappointing.

Developer Response ,

Thank you for reviewing our app and sorry to hear about this issue! We have already forwarded your feedback to the team in charge for investigation. Please also feel free to send us more details on this issue through contact@lifesum.com for further assistance - thanks in advance and apologies for the inconvenience!

Isabel Dibiase ,

Premium won’t work

I got lifesum because I was very excited to get my life on track. Every time I try to get premium, the page goes white and the app crashes. I will change my review but this is an issue I would like resolved.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

illfader ,

Great app but the sync to my health data stopped

Update:


iWatch 3 tracking cuts out on the step counter. I’ve reset it several times to restart the counter. No luck. :(


Original Review:


The health data from my iWatch stopped after one day. My iOS is current reset everything but nothing has worked. Already paid :(. I’ll give a higher score after this critical function for a paid app is fixed.

Developer Response ,

We are very sorry about this issue. Please, feel free to send us more details and some screenshots showing the problem at contact@lifesum.com that will help us resolve this faster. Thanks in advance and apologies for the inconvenience!

ahhh slay ,

A better way

If only I can see the foods that are right and how to make them would be better but for free

Developer Response ,

Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

cronic stage 4 kidney desease ,

Advertising is too much

I just wanted the application. Now to see you have to pay a premium fo no ads, that’s not for me. I did not even confirm the application. Once I noticed all the advertisements it stopped me in my tracks. Deleted the application.

Developer Response ,

We are very sorry to read that you are not satisfied.


Here the details about what Premium is offering: https://lifesum.com/premium/

bxl420 ,

Not a lot of food options

There isn’t a lot of food options...

Developer Response ,

The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.

dhojfdc ,

Wouldn’t pay for it yet, but great free version

Pros:

Beautiful and engaging, makes me want to use it


Cons:

Expensive yearly fee when compared to other apps offering more robust nutrition and recipe databases.

LOTS of errors in barcode/nutrition data, and no easy way to correct it

Can’t seem to move a food to a different meal time if you entered it wrong, have to delete and start over.

Developer Response ,

Thank you very much for your feedback.


It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

readALLthenews ,

Looks great, but too expensive

I would happily pay once for the ability to adjust macros, but I can’t justify paying a subscription fee for that. Other apps offer that functionality for no cost at all.

Developer Response ,

Thank you for your review - we appreciate your feedback!

hailee wend ,

Can’t access plans

I have paid for the upgrade to access my food plan but every single time I go in to see the plan the app will close on its own..

Developer Response ,

We apologize for the issue you are experiencing.


Please contact us with details and step description at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Ksieffer ,

Black screen every time I try to log a food

This app crashes every time I try to add any food to any meal. I can search or scan food but then it immediately goes to a black screen. I hope this gets fixed.

Developer Response ,

We are sorry to hear this! Can you please send us more details at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!

Father God I worship ,

Love it!

I’m so thankful for this app, I’m going to for sure upgrade to premium soon!

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to read that you are satisfied with your Lifesum experience.

MelbaSnax80 ,

Love

It’s visually pleasing and engaging! It makes the app fun to use and I actually WANT to use it unlike most apps ♥️

Developer Response ,

Thank you so much for your great review and good luck with reaching your goal!

larry'sIPOD ,

Love the app.

This is a great app and it has made me accountable to what I eat. I recommend it to all.

Developer Response ,

Thanks a lot for your rating and feedback!

zoemontee ,

Best app

I was actually recommended to this app by my favorite YouTuber. Super cool way to track your day

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

Still_Hangry ,

Charged without knowledge

My complaint is that this app just charged me $50 for a year subscription! I never even saw any subscription options. If I did, I certainly never would have picked a year. Thanks for making me overdraft...

Developer Response ,

Please contact us directly at contact@lifesum.com with your email address you registered at Lifesum and we will help you solve this.

Jennifer1977 ,

Love

I love the app but only gave it 4 stars because it takes a while for it to sync with my fibit

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

super sonic sasha ,

Lifesum Review

I like this app better than all the apps I have tried before. I just wish the meal plan was free.

scotti_smothermon ,

Beautiful app

Love the app and how it tracks but gave 4 stars because Intermittent fasting like the 16:8 plan is not an option, just full day fasting.

Developer Response ,

Thank you for your review! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd :)

kyyller2 ,

Stuck in Page

I’m stuck in the update page it’s already update but keeps saying update..?!

Developer Response ,

Thank you for your rating and our apologies for our latest version release! We have resolved the problem and a fix will be out with our next version release. Thank you for your patience!

Taxman Sanchez ,

Very upset

This morning I logged into my app and it is blocking me from getting on and telling me I need to update it, problem is, IOS doesn’t do manual updates anymore, rather, it does automatic as the apps require. I am unable to do anything please help ASAP.

Developer Response ,

Thank you for reaching out and for rating our app. We sincerely apologise for this error! Can you please force-close the app and, if the issue persists, reach out to us through contact@lifesum.com with more details (phone model, OS version, screenshots) so we can further assist you? Thanks in advance and apologies for the inconvenience!


ColorMeKat ,

I want a refund

I was told there was a meal plan. That there would be grocery lists. It has not delivered and I would give anything to get my money back. I’ve only had the app less than an hour and I hate it. Such a mistake.

Developer Response ,

Thank you for reaching out. Meal Plan require specific settings, more of which you can read about here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?l=en&s=plans-nutrition&f=meal-plans&p=all. Make sure to click on the Meal Plan you are interested in to find out the specific requirements needed for it to be available on your account. Feel free to contact us at contact@lifesum.com if you have further questions or if you still wish to be refunded. Thank you!

ndd1226 ,

Insane

This app said I should be eating 1011 calories a day and I only said I wanted to lose one pound a week. for reference MyFitnessPal says I should be eating 1730 calories a day. This could be crazy dangerous to someone with any kinda of problems surrounding food. Just use MyFitnessPal

Developer Response ,

Thank you very much for reaching out to us.



Lifesum has built-in algorithms to avoid that a user is able to choose any unhealthy goal during onboarding based on personal data like gender, weight, height, etc.


We would very much appreciate if you can contact support via contact@lifesum.com with this specific example so we can investigate this asap.


Please include screenshots of the calorie goal and the time frame chosen during onboarding as well as a screenshot of your personal details.


Thank you very much in advance!

Scuba daddy ,

Does a pretty good job.

Doesn’t do as well as some apps in following net carbs.

Developer Response ,

Thank you for your review! Please, feel free to send us examples of what you mean at contact@lifesum.com so we can answer any questions you might have regarding the net carbs calculation. Thanks in advance!

Gustavo615 ,

TERRIBLE APP

I tried the app for a day and hated it the recipes aren’t good and is WAYYYYY overpriced I got charged for the year subscription and it’s terrible I contacted support and still haven’t received an email I don’t recommend premium or the app at all

I wasted my time trying to get a refund.

Developer Response ,

Thank you very much for your feedback! We are very sorry to read that you are not satisfied!


Support is answering every incoming email between Monday and Friday so if you have contacted them during the weekend they will get back to you on Monday and help you getting the refund.

Dissappointedwithit ,

Buyer Beware

I bought the 6 month subscription during a “special offer “ which stated I could cancel anytime for a refund. I tried canceling and requested refund and am being informed that this subscription is not eligible for a refund. Disappointed!

Developer Response ,

Thank you very much for your review!


As stated in our terms you are eligible for a refund within 14 days after the purchase: https://lifesum.com/policy/


Please make sure to contact Apple directly for a refund in case you have purchased the subscription via iTunes. In case your purchase was proceeded on our website, please contact support directly at contact@lifesum.com and we will make sure you get a refund if you are within the stated timeframe.

WolfeMasters ,

Can’t make an account

After trying to sign up and granting FaceBook access, the app just sits and asks if I want to sign up with FB or an email. Restarting, deleting and redownloading, and just plain waiting doesn’t work. The app won’t respond.

Developer Response ,

We are sorry to hear this! Can you please send us more details and your registered email address at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!

whydoievenneedtodothis ,

Crazy

This tried to set my daily caloric intake at 500 calories per day. That’s just unbelievable. And it WOULD NOT allow me to change it. I paid $25 dollars for this to tell me to eat within a 500 calorie limit per day. THATS NOT EVEN ENOUGH For MY BODY TO MAINTAIN ITS SELF. That’s so insanely unhealthy. I just can’t even.

Developer Response ,

Thanks for rating our app. It sounds like you chose to follow the 5:2 diet plan. If you would like to customise your calorie goal and macros, you can chose the Classic plan. Good luck with reaching your goal!

Suri Restrepo ,

AMAZING APP

This app is the best calorie tracker I’ve ever had. It showed me results in the first week! 100% recommended

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to read that you are satisfied with your Lifesum experience.

Tuck4333 ,

Deceptive

It doesn’t list a price in the App store, which leads one to believe that there are features you can use without purchase, or at least a free trial. Wrong. You have to subscribe before you can try anything in the app. Deleted.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Jon_omango ,

Gain weight option won’t work

Great app!!! But it won’t let me select “Gain Weight” as my goal and it just glitches out, other than that I love it!

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Len Mason ,

Bad watch app

Good app but horrible watch app and complication. The watch app and complication is why I bought it in the first place. So I’m not satisfied. Poor updating and poor interaction.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Pj's&Coffee ,

Still trying to figure this app out

I’m enjoying the recipes but I’m still having trouble navigating my way thru this app.

Developer Response ,

Thank you for rating our app! Please, feel free to send us your questions through contact@lifesum.com or visit our FAQs for more guidance https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/

Dolphina Oceanus ,

Love It

Simple, attractive, large database of food, easy to use, cute, and very helpful.

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

add paypal ,

Demand a refund!!!

Tried this app and it’s stupid it’s just a calorie tracker and recipes for ridiculously expensive meals the average joe can’t afford. Signed up for a year because it seemed like the best offer but after using the app for not even an hour I want a refund.

Developer Response ,

We are very sorry to hear that you feel that way. Please contact us at contact@lifesum.com with more details about your experience so we can understand better what you do not like about the app.

kjp14231 ,

App will not open

I downloaded this app and it would not open in Facebook. I then signed up with my email and it opened 1 time. It will not open again. The circle just keeps circling with the running bowl of veggies.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue.


Screenshots with examples would be very helpful as well as your technical details such as phone, OS, Lifesum version, country and language settings and the language you are using the app with.


Please test if the app has the same problems with Wifi and with the mobile internet.


Thank you!

BusinessJ ,

Mostly Good

App crashes occasionally on ios14. Would be nice to LCR eats my own recipes for dishes using the ingredients you an search for.

Developer Response ,

Hi there, thank you so much for leaving your feedback! We would love if you could send us more details regarding when and where the app crashes at contact@lifesum.com, that way we can take a closer look at this. Thanks!

Arrileigh ,

It won’t let me make an account.

Thought maybe I already made one so I tried logging in with my Apple ID and no..



When I tried to make an account in any way it kept saying my Apple ID doesn’t match “client secret.” What does that even mean?

Developer Response ,

Oh no:/ We apologize for this! Please feel free and contact us with more details at contact@lifesum.com so we can take a closer look! Thank you!

jayla_lala ,

Money

What if we don’t have money or were too young to pay? What’s the point of the app being free if everything we need is all with money? I can’t even have a meal plan without having to pay this is stupid

Developer Response ,

The app as you download it is free - with basic features as food, water and exercise tracking. Part of the app consists of paid content. Behind the app is a big team of more than 90 employees - these costs have to be covered. Thank you for your understanding!

Oliver1222 ,

Apple watch sync

Data syncing with Apple watch is slow and unstable

dicchole ,

Doesn’t work

I love this app but the past few days there has been a lot of bugs and the food you’ve tracked does not show up anywhere even though it says it was added.

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution during the night and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

Jemhologram11 ,

Looks like a sweet app, if you subscribe

I like the design of the app. I got this because I was told that it had some good keto recipes. Unfortunately unless you subscribe you are constantly bombarded with invitations to subscribe. So not so good if you want to have the basic free plan.

Developer Response ,

Thank you for your feedback. We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

DQuaale ,

The calorie/nutrition info is way off!

I’m a veteran calorie counter and I eat a pretty structured diet that consists out of mostly the same things for breakfast/lunch. Needless to say, I didn’t even make it through one day on this app before requesting a refund. Lifesum verified is an absolute joke.

Developer Response ,

We are sorry to hear that you feel this way and thank you for you taking the time to share your feedback.

Swaggythepotato ,

What if you are a kid????

Hahah I saw this and I'm really out of shape but what if your like 16 and you want to get back in shape??

Developer Response ,

Getting back back in shape can be simple with Lifesum! Enter your personal details, your Goal and the app will automatically define your calorie allowance and give you a guideline for healthy food choices. For more information, please visit http://bit.ly/2i3TuXV. Good luck with reaching your goal!

Aly-:) ,

No Opt. For Net Carbs

For a product that is advertised to be Keto friendly, I was sad to have spent the money to find out that this app does not take fiber or sugar alcohols (swerve) into account when counting your carbs for the day. I want those motivational smiley faces, but I won’t get them if I keep eating veggies.

Developer Response ,

Thank you very much for your feedback! We are working on a solution for the future display of net carbs. Thank you for your patience!

Jinniu ,

Crashes when trying to view recipes

I just purchased a 12 month sub and I can’t look at any of the premium content. As soon as the recipe list starts to load the app crashes. Simply unusable.

Developer Response ,

Thank you for reporting this. You have our sincere apologies for this inconvenience! The error will be fixed with our new version release. Thanks for your patience!

Tamir aisic ,

Very useful and user friendly but..

The new update makes it constantly crash on iPhone X

Developer Response ,

We apologise for the issue you are experiencing.


Please contact us at contact@lifesum.com as soon as possible with details so we can investigate. Especially interesting is:


- phone model

- OS installed

- Lifesum version installed

- when exactly is the app crashing? Could you please give us the exact steps?


Thank you!

yayimaninja ,

Pretty good

I love the app so far. My only complaint is that it won’t count my movement/steps/exercise from my Fitbit app.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Tkoontz12 ,

Thank you!

This makes planning my diet so easy! :)

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

Hidhehbg ,

Basically have to pay for it to see anything

Like it until I was forced to pay a monthly fee to even see anything. I’ll just look at Pinterest for meal ideas and download a different app. Not worth.

Developer Response ,

We are very sorry to read that you are not satisfied! Thank you for your feedback!

Armyvet44 ,

Calorie counting

This app is great. It helps me keep track of my calories.

Developer Response ,

We are very happy to hear that Lifesum has contributed to your healthier lifestyle and we thank you very much for your 5 star review!

Princess Smile More ,

Very easy

Worth the upgrade

Developer Response ,

Thank you very much for your feedback! We are glad to read that you are satisfied with your personal Lifesum experience!

About to stop using this ,

App loses personal data daily

App loses all personal data doesn’t keep track of goals. Paid for premium but then cant use the benefits after the app loses data and can not restore purchases.

Developer Response ,

Thank you for contacting us!


Please proceed as follows because then you will contact us directly through the app and we will see what account you are currently logged into and have more details we can use for a more detailed search.


If you do not have any account at the moment, please create a new one and then follow these steps:


1. Go to Settings in the app

2. Click on Support

3. Click on an article of the FAQ there

4. Click on Contact us

5. Write a short message describing your issue and enclose a copy of your receipt

6. Send it


As soon as we will receive the message we will process a detailed search with the data we will then have at our hands.


Thank you very much in advance!

jcollyar. ,

Good app

This app is nice. The only thing I'd change is to add an easy food input when it isn't listed.

Developer Response ,

Thanks for your review! If a food is missing from our database, you can created in Me > Favorites. However, if you have a suggestion for our improvement, please feel free to submit it in our Uservoice page http://bit.ly/2v7FxBv - thanks in advance!

govind0273 ,

Great UI

Would love to see a widget for directly adding calories

HealthyEating21 ,

Not helpful for me

I cook from scratch, so the calorie counters were not helpful. I’m sure it would be great if you tend to eat out or buy processed food.

Developer Response ,

Hi there, thank you for your feedback!


Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top



Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app. Thank you!

jusssstttmeee ,

I love this app but...

It is not loading. The lifesum logo stays

In the welcome screen and nothing happens. Haven’t been able to use it in a while.

Developer Response ,

Thank you for your review! Could you please either leave your contact details so we can reach out or send more details directly to contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

Wavez203 ,

Awesome app (updates I’d like to see)

Awesome app over all. I’d love to see a way to add more meal categories i.e. post work out and pre-workout meals.

Developer Response ,

Thank you very much for your rating and your suggestion. We will continuously work on new features for the app and make sure to forward you suggestion to the responsible team.

hahasdbrbdnenskskdd ,

The age

Please can you lower the age to at least 9 because some other people want to join to

Developer Response ,

Thank you for your feedback! If you are under age 13, you are not allowed to submit any personal data through our Services.


Further, we encourage parents and legal guardians to monitor their children’s Internet use and to help us in enforcing our Privacy Policy by instructing their children to never provide any personal data through our Service without their permission. If you become aware that a child under the age of 13 has submitted personal data to us, please contact us here (https://lifesum.com/contact).


We are following the Children's Online Privacy Protection Act (COPPA). COPPA imposes certain requirements on operators of websites or online services directed to children under 13 years of age.

Cccckdkd ,

Love the app!

Easy to use, nice looking interface.

Developer Response ,

Thank you so very much for your positive feedback! We are very happy to read that you are satisfied!

fermaddi ,

Paid for premium and haven’t received it

I payed for the premium membership and has been withdrawn from my account but still haven’t received it.

Developer Response ,

We are sorry to hear about this issue! Can you please send us your details and a copy of your transaction receipt through contact@lifesum.com so we can fix this for you as soon as possible? Thank you and our sincere apologies for the inconvenience!


CCKids2 ,

Family Sharing?

How do I share with my family?

Developer Response ,

Thank you for your review!

At the moment we do not have a family sharing feature.

In order to use Lifesum And Premium each single user needs to create an own account and purchase a separate subscription for it. We will send your feedback to the responsible team to let them know there is a demand for this feature.

Thank you!

CaptRob985 ,

Would rate a zero if I could

These jokers charged me twice for the same premium service and my account still showed I had the free service. Emailed both them and apple and have gotten zip back. Avoid like the plague!

Developer Response ,

We are extremely sorry to hear about this issue! Can you please send us your details and a copy of your transaction receipt through contact@lifesum.com so we can fix this for you as soon as possible? Thank you and our sincere apologies for the inconvenience!

Allred15 ,

Good app

This app would be a five if it would show net carbs.


Love love this app since it shows net carbs now.

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

Eroq ,

Yes!

This app has been very useful to me in tracking my eating habits.

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

Caspiandoll ,

Refreshing!

Refreshing simple platform for any dieting goals!

Developer Response ,

Thank you for your great review!

Sydispink ,

Too many adds to upgrade

Either let me use your product or don’t... I’m not goin to pay you $10 a month or whatever to use your app. Either give me access or I’ll find an app that does

Developer Response ,

Thank you very much for your feedback!


Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

School HA ,

Very Nice

I love this APP. The only thing is the stepper keeps going to 0 or is inaccurate. Other than that. This app is pretty amazing.

Developer Response ,

We are truly sorry for any problems you are having with the app in connection with Health.


The team is working hard on identifying the problem and will do its best to provide a solution as soon as possible.


We sincerely apologize for this inconvenience and appreciate your patience while we get this sorted out.

iamthebigdaddy ,

Pay for all but a very basic plan

There are much better apps out there. The only plan you get for free is a classic scaled down version. Everything else I get want you to pay. Look somewhere else.

Developer Response ,

Thank you very much for your feedback!


Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

concernedKT ,

New user

So far too many requests to buy premium.

Developer Response ,

Thank you very much for your feedback!


Behind Lifesum stands a team with more than 55 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

Kieran_smillie ,

Wont work

I downloaded the app and tried to make an account. After putting in my email the app never let me get past that point. It just froze i tried multiple times but it wouldnt work.

Developer Response ,

We are sorry to hear this! Can you please send us more details and your registered email address at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!

Bio 210 ,

Really great

Really a great, easy to use, well connected app.

Developer Response ,

We are very happy to hear that you enjoy using Lifesum and thank you for your positive review!

EsliB ,

Annoying Apple just takes up space

Needs improvement of design. I or 2 clicks only please scrolling down to see menu options for a space taking Apple not useful

Developer Response ,

Thank you for your review and feedback!

RMW07272013 ,

Pregnancy setting

I have used this app and enjoyed it, but it's not working for me while pregnant. Their isn't a plan, or a way to edit a plan, for pregnancy, or needing to gain weight.

Developer Response ,

Currently we do unfortunately have a specific plan for that. Please read this article to get some more information on how to use the app while pregnant or breastfeeding: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=other&f=can-i-use-lifesum-to-lose-post-pregnancy-weight-or-if-i-m-breastfeeding

prettyrikki ,

Unwanted subscriptions

This is a great app. However , when I got a new phone the subscription did not transfer over. When I tried to reactivate it on my new phone I was charged for a whole new subscription.

Developer Response ,

Thanks for your review. We are sorry to hear about your case! It sounds like you subscribed while not logged in your account and that is why you cannot see your Premium features on your new phone. Can you please send us more details at contact@lifesum.com so we can help you with getting a refund for your extra payment and access to your Premium account? Thanks in advance!

gaylestamps ,

Crashing - or is this an Apple battery issue?

Worked fine for about 9 days, then started crashing each time I made an entry. Uninstalled / reinstalled no help. Wah.

Developer Response ,

Please make sure to updateto the latest app and OS version. That should solve the issue. We apologise for the inconvenience! If you should still need help, please contact us directly at contact@lifesum.com

YupPresh ,

Pretty Good!

App visually pleasing and great calorie tracker. However, a lot of the foods are wrong or at least for me.

Developer Response ,

The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on "Edit Food". Please, find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=can-i-also-edit-correct-items-created-by-other-users


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.


We will, of course, constantly clean the database from our side as well.

Bania16 ,

Great App!

Has taught me to have a healthy relationship with fats. Has really taught me how to eat balanced meals! ...And love the recipes/meal plans!!!

Developer Response ,

Thank you so much for sharing this, we are so happy to hear it!

Minniesks ,

How do you cancel!?!

This app is horrible. I tried it out, I didn’t like it. I did a free trial and can’t find any subscriptions on my phone to cancel and have no idea how to make it stop charging me. That’s not how anyone should do business.

Developer Response ,

Thank you for your review and sorry to hear this! Please contact us at https://lifesum.com/deep/settings?page=support with your payment details so we can assist you with cancelling your membership. Thank you in advance!

Jjrocco88 ,

Feeling Robbed

I would give this app a higher rating, but Lifesum charged me the whole amount without the 30% discount and then charged me again with the 30% discount the same night. I was expecting to pay $35 not $90.

Developer Response ,

Oh no! We deeply apologise for this! Please contact support directly at contact@lifesum.com and they will help you sort this out quickly. Thank you!

Careem_oliver_daface ,

Simply Amazing!!

By far the best app I’ve ever downloaded! Makes counting/managing caloric intake super easy!

villewood ,

Excellent after 3 days. Easy to use.

Thanks

Developer Response ,

We are very happy to hear that you're satisfied with our app and many thank you sharing your positive feedback!

M the cook ,

Can’t change calorie recommendations

Won’t allow me to change my calorie goals without paying premium. Can’t try it out, so deleting the app.

Developer Response ,

Sorry to hear that! You are welcome to request a free Premium trial so you can test the differences. You can send us your registered email address through contact@lifesum.com!

FinnKristel ,

Awesomesauce 😊

I really like this app. I just wish I could manually add Carb count.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Kimba777 ,

Very Nice

I like this app a lot! I do wish there were more recipes for meals and snacks. And easy recipes for a busy mom. Thanks!

Developer Response ,

Thank you very much for your feedback! We will forward your request about the recipes to the responsible team.

Poepoe68 ,

Not satisfied

I bought the year’s subscription and then realized that this does not count NET carbs. Not good. If you are doing KETO or LCHF that is very important. Emailed the customer support and ask for my money back. Not a peep. Don’t waste your money. Much better apps available to count net carbs!

Developer Response ,

Thank you for your feedback!



Support is answering every email - sometimes it can take a couple of hours as we are working CET but we are doing our best to come back to our users as soon as possible.


Good news: We are about to launch net carbs - we are currently still testing.

dandelionlion ,

Incredible and perfect

This app is with every penny. I purchased the annual subscription and have been using it for only about a week but so far it's been incredibly valuable. I have been entering in every meal, snack, and my water intake. Drinking water has helped me to be healthier and stay hydrated! I've been hitting my goals every single day. I love the design of the app, it's so beautiful. The designer did an amazing job at creating a very nuanced and detailed experience. It's a joy to use this app and it's fun! The illustrations and colors are fantastic. I was a MyFitnessPal user for years and since they were acquired by UA they stopped updating, improving, and evolving the app in any way. This is fitness and food tracking at a new and modern level. It's really a wonderful app. It is absolutely helping me to reshape my lifestyle. The added bonus is the integration of recipes that you can easily add to your meal tracking, not to mention the food is actually pretty good and simple to make. What more could you want? Also it's really nice to be able to choose between different types of diets, with each adjusting the calories you should be having at each meal. A feature that's really awesome is being able to see a summary of your intake for the day, which is broken down and categorized across protein, carbs, and fat, in a beautiful infographic of graphs and pie charts. I love just looking at this app! So in that way it's quite personal, which makes the whole experience far more engaging than any other fitness app I've ever used. It's well worth the price and I will continue to use the app throughout my day to stay on track and be as healthy as possible. Keep up the amazing work Lifesum!

Developer Response ,

Thank you so much for your feedback! We very much appreciate that!

Azaleanme ,

Not helpful

This app sets you up to count calories and anything you want to know in details you have the purchase a plan to get access and depending on the plan. You may have limited access.

Developer Response ,

Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

izabella rosalia ,

Amazing

It worksss. Do you really have to try it out

Developer Response ,

Thank you for your review! We are happy to read that you like Lifesum!

YassBoss77 ,

This can cause disease

Sure. This app works and can help you get what you want, health-wise. But it can also end up creating an anorexic mindset.

Developer Response ,

Thank you very much for your feedback!


We are doing our utmost possible in the app to prevent any such behaviour by building in weight limits, not allowing unhealthy calorie goals calculated on the individual person's data etc. We want our users to live and eat healthy and that is how we have set up the app.

ilikefood2much ,

Pretty cool

Best meal tracker I’ve ever had. Started with the free version. I loved it so much I upgraded to premium

Developer Response ,

We are very happy to hear that you are satisfied - many thanks for your review and good luck with meeting your goal! :-)

Lives near Disney World ,

Bad Food Journal

Has none of the popular food brands like from Target Stores in The United States. You type the flavor of ice cream you had it doesn’t have it. The Shredded cheese you use in salads and Tacos, quesadillas it doesn’t have it. Just use a normal Food Journal like My Fitness Pal Or Lose It.

Developer Response ,

Thank you very much for your review!


If there are any items you are missing you can easily create them as follows: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-under-favorites---ios&p=all

Mercedes Lozano ,

Hjelp :(

Hey there I love this app a lot but recently my streak stopped even though I tracked my food! I'm really confused :( Awesome app otherwise...

Developer Response ,

Thank you for your review! Could you please either leave your contact details so we can reach out or send more details directly to contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

(-______*) ,

Crashes C O N S T A N T L Y

This app is a piece of trash. Every time I try to access my shopping list or click on “Plans” it crashes. It also crashes when I try to add a meal so one could see how this meal tracking app could get very frustrating

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue.


Screenshots with examples would be very helpful as well as your technical details such as phone, OS, Lifesum version, country and language settings and the language you are using the app with.


Please test if the app has the same problems with Wifi and with the mobile internet.


Thank you!

ggetcheto15 ,

Happy

I love this app! It’s colorful, happy and intuitive. Not deleting it anytime soon!

Developer Response ,

We are very happy to hear that you are satisfied with Lifesum - many thanks for your review and good luck with your goal!

Funk memo ,

Fix Glitch

Whenever i try to go back to a previous date and set food it keeps putting it on to today’s date. it is very annoying please fix.

Developer Response ,

Hi there, thank you so much for your feedback. Please update to the latest version in app store, if this should not solve the issue, please contact us directly at contact@lifesum.com and we will assist you further. Thank you!

sforsparky ,

What happened to the polish in the UI?

Reactivated premium after some time away and noticed the UI lacks the polish I remember. Font spacing all whack, icons and elements oddly aligned and strange, inconsistent padding.

Developer Response ,

Thank you very much for your review. Currently we are supporting the following languages:



- English

- Swedish

- Spanish

- French

- German

- Italian

- Danish

- Norwegian

- Russian

- Portugese (Brazilian)

- Dutch


We will definitely add further languages - there is just no clear plan for that yet.Thank you for your patience!

C_squared90 ,

Malfunction

App does not import information correctly from health app. Calories are drastically wrong.

Developer Response ,

Thank you for your feedback and sorry to hear about this issue! Can you please send some screenshots showing the problem so we can report this to the team in charge? You can contact us through contact@lifesum.com. Thanks in advance and apologies for the inconvenience!

alejtr ,

Can’t set up

It won’t pass from the enter your weight screen, after clicking next a few times it just says I’m too young to use the app. But no option to enter age or anything else...

Developer Response ,

Thank you for your review! Please email us with more details at contact@lifesum.com so that we can take a closer look at this. Thank you!

Hapagirl73 ,

Buyers Re-Morse

Don’t know why I bought the app. I was hoping I could upload recipes but this app can’t do that so now I have to upload each ingredient. Carb Manager had this available on the free. Yes you all is pretty but that is about it.

Developer Response ,

Thank you for your review. We have forwarded your feedback to the team in charge and also, our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd - thanks in advance.


JennKHall ,

Pretty. Pretty Terrible.

Beautifully developed however does not allow you to select recipes and meal plan for a week at a time as described.


Don’t make the mistake of pre-paying for a year. Apple won’t refund you!


Zero stars if I could.

Developer Response ,

We are sorry that you feel that way! You can find out about our meal plans here: https://bit.ly/2nsALfn. Please, send us your registered email through contact@lifesum.com for help with a refund. Thank you.

baby from fnaf5 ,

I’m hate this

The app won’t let me put my weight which is 92 and I put other numbers in but it doesn’t work I’ll send you a view when it works but I think it’s telling me that not that skinny.i hate this so much

Developer Response ,

We are sorry to hear this! Can you please send us more details at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!

mjb146 ,

Crashes

Paid for premium plan but app crashes whenever I go to planner page. No customer service response. Very disappointing.

Developer Response ,

Thank you very much for contacting us! We deeply apologise for this issue!



Our support answers every incoming email. Please contact us directly at contact@lifesum.com with more details about phone model, Lifesum version and iOS installed.


Please also try the following:



1. Please go to Profile (ME tab at the bottom of the app)

2. Expand the top part by pressing on MORE -> Current plan

3. Change it to another plan (e.g Classic)


Are you now able to access the PLANS tab?


Are you able to change there to another plan?

Susu500 ,

Breastfeeding

I’m a breastfeeding mama and it would be awesome if that was an added to this app because it’s hard to track calories burned from feedings.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement here: https://lifesum.uservoice.com


Additionally, please read this article which might help you understanding how to use the app in this connection: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?l=en&s=other&f=can-i-use-lifesum-to-lose-post-pregnancy-weight-or-if-i-m-breastfeeding

irrealischomp ,

Doesn’t work with Health

I’ve used Lifesum for seven days. Lifesum has written bad “dietary energy“ data to Apple Health every single day.


Example: today I consumed 2,349 kcal, but Lifesum reports only 977 kcal to Apple Health.


So I have to ask: What good is a calorie-counting app that can’t count?


Answer: The app isn’t any good at all.


Don’t spend any money on this app until the developers fix this. Otherwise, you won’t get your money’s worth, and instead you’ll feel like a gullible idiot.

Developer Response ,

We apologize for the issue you are experiencing. Coudl you please contact us with more details at contact@lifesum.com so we can start investigating your issue? Thank you!

Radiivm ,

App says I’m to fat

I went to start using the app and I entered my real weight (396lbs) and it told me “are you sure that’s what you meant? Try a different number” like... ummm okay? Made me feel disgusting. Wish I could use this app to help with my weightloss journey.

Developer Response ,

We are extremely sorry about this error and thank you for reporting it. Can you please send us more details at contact@lifesum.com so we can look into it? Thanks in advance and, again, apologies for the inconvenience!

Marina Muse ,

Food scanner is Disaster

I’ve been using this app for a little bit but lately I’ve been having a lot of problems with scanning barcode. Are you going to do something about it? thanks

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

pkh63 ,

Disappointed

Wasted my money on this. Recipes are too complicated for a busy person who doesn’t cook very well. Also there doesn’t seem to be a way to exclude seafood or narrow down likes and dislikes. Very disappointed!

Developer Response ,

We are sorry to hear that Lifesum didn't meet your expectations! Please, feel free to send us your registered email address at contact@lifesum.com if you wish to be refunded, providing that you are within the first 14 days since subscribing. Thank you.

nath1121@#21 ,

Glitch

The app will not let me start a plan even after purchasing premium. Please fix, an otherwise great app. But this is a big problem!

Developer Response ,

Thank you for rating our app and sorry to hear this! Can you please send us a copy of your receipt at contact@lifesum.com so we can look into this issue? Thanks in advance!

Grace1122334 ,

Amazing!!!

I love this app so much. Definitely helps me reach my goals

Developer Response ,

We are happy to hear that you're satisfied and we thank you for your 5 star review! :)

SuzieQL8 ,

Poor customer service

I have contacted them twice in the last 5 days and get canned responses from a “coach.” I have a number of questions and am not finding this app helpful. When I request a refund, I get radio silence. Not impressed! SusieQL

Developer Response ,

Thank you for your feedback. Please, note that we respond to all emails within 24 hours (2 days during the holiday season) and we respond with personal replies, addressing all questions. So, we recommend that you make sure to send your email at contact@lifesum.com for further assistance - thanks!

page two ,

Customize

Too hard to enter a food not already in the database.

Developer Response ,

Thank you for your rating and sorry to hear that you're having some difficulties with our app. Please, find all information regarding how to create your own items in Favorites, here: https://lifesum.helpshift.com/hc/en/3-lifesum/faq/497-favorites---what-is-it-and-how-does-it-work---ios/. We hope this helps!

llllllgfdhfdhjfddghdchbdcvh ,

Alphabetical filter on favorites

Why did you take this away? This latest release it seems you took a step back.

Developer Response ,

Thank you very much for reaching out to us and thank you for your feedback!


We did not remove the aphabetical order - you still find it directly under Profile/Favorites. But we haven't added it yet under Recents/Favorites - this is definitely something that needs to be discussed. We made sure to forward your feedback to the team in charge for this.

AlfonsoGalindo ,

Premium broken.

I bought the 1yr subscription but the app keeps asking me to buy premium. Not sure what’s going on but I just lost $45. I’ve already contacted support to no avail. Gonna look for a better alternative.

Developer Response ,

Please feel free and contact us with more details at contact@lifesum.com so we can take a closer look at this. Thank you!

Pegasister23 ,

READ THIS

So I think everyone can agree that losing/maintaining/gaining weight or just even remembering to eat healthily can be a very tough thing for anybody. This app, is honestly the HOLY GRAIL of nutrition tracker app. AND YES I SAY NUTRITION, because it is not just a weight loss, cal counter, water tracker, it’s so much more than that. I know this because I can probably say I have used every freakin app to try and make the habit of healthy living stick. So there is a few bugs here and there but nothing I can say that would make me stop using it. Mainly just certain calories not matching up etc. but I doubt the makers of this app can control that due to it probably being inputted from other resources, BUT I will say, it’s almost 75% accurate if you’re not specifically measuring anything out. I’m saying this because I do measure everything out, and honestly if you do measure your food and put it into the app, it is extremely accurate, some of the work has to be put on your side because a phone screen cannot accurately calculate how much your eating. It is a tool!!!! An extremely useful, well made, and STUNNING tool to help you along whatever health journey you are going on. My FAVORITE function of the app of all is you can create your own recipes where it calculates the calories in what you made, let me tell you, an absolute game changer. If you have an Apple Watch, it pairs the app to your activity😍. I lost 14 lbs and toned up (of course with exercise and such) but with this app by my side I honestly felt like it was effortless. Just try it for yourself I promise.

Developer Response ,

Thank you for your review and positive words! We are happy to read that you like Lifesum!

Hiilary joy ,

Keeping it on track

Best app ever to keep me in the healthy zone

Developer Response ,

Thank you very much for your feedback! We are glad to hear that you like our app.

Earthelementsliving ,

Very Balanced Overall

I lost 4 pounds in the first week!

Developer Response ,

That's awesome! Super well done and many thanks for you rating!

Iggixdh ,

Great app

Great app so far, I would like to be able to enter recipes for future use

Developer Response ,

Thanks for the review and feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com. Best of luck with reaching your goals!

215_white ,

Not launching

I just updated the app but it’s not allowing me to open it. Can you assist?

Developer Response ,

Hi! The issue has been resolved. Try to force close the app one time if it still isn't working.

cosysys ,

Charged me and took my money but app says I’m not subscribed

They charged me $44 and it says I’m subscribed but the app itself is saying I’m not subscribed and can’t use any of the features until I subscribe. This is very unprofessional to be categorized as an editors choice. Avoid!!!

Developer Response ,

Thank you for reaching out and we are sorry to hear this. Please, send us your registered email and a copy of your transaction receipt through contact@lifesum.com and we fix this for you as soon as possible. Thank you and apologies for the inconvenience!

skybawn ,

Cannot Add Nutrition Info

I have nutrition info from a hot bar I go to often and no way to enter it. This is insane not to have. Please make a priority in 2020! People have been asking for it in the forums since 2017.

Developer Response ,

Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

lhollaaaa ,

Can’t add water!?

The app is claiming my internet connection may be poor. I can’t add water from the home screen. It will not find any “new” foods which I know have been entered before.

Developer Response ,

We are very sorry about this issue. A technical problem occurred yesterday which resulted in these problems. The issue has now been resolved and everything is working as it should again. Thank you for your understanding!


auntie23 ,

Recipes are in grams

I bought this because I wanted to be able to search for recipes related to my plan. The recipes are in grams. I searched and there are no settings to change to US measurements. Will contact apple for a refund.

Developer Response ,

Thank you very much for your feedback! We will forward it to the responsible team for their knowledge.

Bryceradick ,

Serving sizes make no sense

Serving sizes for almost all items are nonsense. On Lifesum, .2 oz. equals a cup. You’re able to report incorrect serving sizes, but honestly... why do you need to? Why would the app think these are correct?


Also, how can an app be missing a free trial?

Developer Response ,

If you are missing any food item with a specific unit you can easily create own items under Favorites in the app. Please feel free to contact us at contact@lifesum concerning a trial and we can see what we can do for you. Thank you!

chickenray ,

Easy Peesy

User friendly with scanner

Developer Response ,

Thanks for your feedback! We are glad to read that you like using Lifesum!

Nickipii ,

Not worth buying the subscription

Just save your money.. you don’t really gain a lot of tools buying the subscriptions. Now I’m stuck with this year plan

Developer Response ,

We are sorry to hear that you're not satisfied with our Premium version and thank you for your feedback!

Mariiiiiieeee ,

Shuts off after I went premium

After I bought the premium package the app closes every time I go to plans tab. I payed the money for that part specifically and it’s upsetting it doesn’t even work.

Developer Response ,

We are sorry to hear this! Can you please send us more details at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!

Medley_tiger ,

Step tracking

I love the app. It stopped tracking my steps. I have no idea what I’ve burned today. Please fix

Developer Response ,

Please feel free and contact us with more details at contact@lifesum.com so we fully understand what you mean. Thank you!

HumbleNan ,

Food

I enjoy the app and writing down my meals

Developer Response ,

We are happy to hear that and thank you for rating us! :)

hdjdbejdkdj ,

Please add this feature back

I am very disappointed with the new upgrade taking away the option to add a new meal with the correct macros, it only lets you do calories witch isn’t the point with a macro calculator 😒

Developer Response ,

Hi there, thank you for your feedback. Please contact support directly at contact@lifesum.com with more details so we can take a closer look at your this. Thank you.

GamerFrug ,

Review

It’s pretty good in tracking calories but a lot of stuff you have to pay for, and that’s not as good.

Developer Response ,

Thank you for sharing your thoughts on our app. Providing tools to help in achieving a healthier lifestyle is our ultimate goal, however, since we're constantly developing, we need to charge for some features in order to cover our running expenses. Feel free to send us your registered email through contact@lifesum.com for a free trial!

saraanani ,

Unstable App

It’s a beautiful app but sadly isn’t loading the daily plan. It keeps reloading back to the profile page. Not sure why as it seems everyone else has had a seamlessish experience.

Developer Response ,

Thank you for rating us and sorry to hear this! Can you please send us more details at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!


ALLnamesAREtakenRN ,

Litt❤️🔥

I’m a teen and tracking my macros has made me aware of of nutritional values and boosts my self confidence!.!.!

Developer Response ,

We are happy to hear that Lifesum motivates you towards a healthier lifestyle and many thanks for your great review! :-)

TAWoody84 ,

ipad needs landscape mode!

Come on guys, get with it and implement landscape mode for the iPad already! It's frustrating without it!

Developer Response ,

We appreciate your feedback and have forwarded it to the team in charge. Thank you for sharing!

aleksandragjonaj ,

Burned Calories Disappearing

Love everything about this app expect every couple of days my burned calories throughout the day disappears.

Developer Response ,

We are truly sorry for any problems you are having with the app in connection with Health.



The team is working hard on identifying the problem and will do its best to provide a solution as soon as possible.


We sincerely apologize for this inconvenience and appreciate your patience while we get this sorted out.

coolgirl0093 ,

Not for me

Although I can see why people would like this, but I’m vegan and this app isn’t very vegan friendly.

Developer Response ,

Thank you very much for your feedback! We are currently working on more features for that area.


What you can do now is to set your food preferences under Settings/Food Preferences so only vegan recipes will be shown.

mhopfcap ,

Easier entries

It is not easy to enter meals that you prepare at home when you know the nutrition numbers for the recipe as a whole.

Developer Response ,

If you know the exact macros for a portion of a meal you can create a food item with this data instead of a meal under FAVORITES. You then have the option to enter individual values according to your wishes.

Violetduck ,

Good app

Love this app One problem now is I can’t record heart rate anymore. Please fix thanks

Developer Response ,

Thanks for your review and sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

Haupt30 ,

Very frustrated.

I paid money to use this apps plans and now Everytime I try to access the plans it crashes. Was this a scam. Can I get a refund? This is not going to help me when I can’t even access your app.

Developer Response ,

We deeply apologise for this issue! A fix will be published as soon as possible.

jxjuwchqk ,

Will stick to myfitness pal

I downloaded the free app cuz of the recipes. Come to find out you have to go premium to get them. My fitness pal has the exact same features and Maybe a little more details in nutrition too

Developer Response ,

Thanks a lot for your rating and feedback!

Jessi240 ,

Love it

Good app, some days doesn’t track steps though

Developer Response ,

Thank you for your feedback and sorry to hear that your steps aren't syncing properly! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

Mattroam ,

Visual

I can barely see the green color. Please allow for color modification of script and pics within the app.

Developer Response ,

Thank you very much for your feedback! We will make sure it will reach the responsible team!

healthy paranoid ,

Apple Watch Does Not Work

WARNING: Apple Watch is not fully supported with this app. It does not update and when checking the the app - they’ve acknowledged they do not have solutions for fixing. Do not go with this if you have Apple Watch

Developer Response ,

Please feel free and contact us with more details at contact@lifesum.com so we fully understand what you mean. Thank you!

Lostryu ,

Database was disappointing

Much more attractive than MyFitnessPal but it doesn’t have anywhere near the food database.

Developer Response ,

Thank you very much for your feedback!


We are currently working on the content so there will definitely be improvement in the future.

KoltensToast ,

Discriminating

This app doesn’t like big people, it tells me I’m wrong when i put I’m my weight and to choose a different number. You would think they would want to help bigger people to. What a punch to the gut.

Developer Response ,

Thank you very much for your feedback! Could you please contact us with more details what you are trying to enter and what error message you get? That is definitely not intended and we apologise for this inconvenience. It would be important that you contact us at contact@lifesum.com so we can start investigating and solve this. Thank you very much!

Busy executive Julie ,

Love this app

Easy to use

Really enjoy using it and it holds me accountable

Developer Response ,

Thanks very much for the positive feedback! :)

Tloves2hop ,

Awesome

This app is awesome. I love that it pops up to remind you to enter what you ate. And so much more.

Destinytssf ,

Scam. Not worth your money.

I cancelled my subscription and on the website it says my premium will end in a year, but on the app it says my subscription will renew on that same day. I don’t want it to renew. I want to cancel the subscription.

Developer Response ,

Thank you for your review! Could you please either leave your contact details so we can reach out or send more details directly to contact@lifesum.com so our support can help you further? Thank you very much in advance!

ksfjanalfownsn ,

Unable to correct my weight input/ mistake

Unable to correct my weight input/ mistake

Developer Response ,

Hi there, thank you for leaving your review!


In order to add/edit/delete a measurement please go to Profile > Body Measurements and then on the button Track body measurements. Choose the measurement you would like to update.


-> If you want to add a new measurement category first click on Add new measurement and then on Add new amount, insert the correct number and save it with the 'Save' button.


-> If you wish to delete an entry, please tap on the measurement in question and then on cross (X) next to the value (right side of the screen) and then confirm the deletion by clicking on Delete.


If you need any further assistance please email us directly at contact@lifesum.com. Thank you!

Brobydickk ,

Super buggy

Half the time it won’t take what I’m trying to add. And now it will not let me add water. It just don’t work when I click on the bottle. I’ve restarted the app. Restarted my phone. Even deleted and redownloaded and nothin.

Developer Response ,

e deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution during the night and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

Moso0914 ,

Purchased meal program will not unlock after payment

Purchased a meal plan and it will not unlock on the app, emailed customer service with no reply. Not happy with the level of service at this time.

Developer Response ,

We are sorry to hear that. Our support team reply to all emails as fast as possible. Please, make sure that you have sent your details through contact@lifesum.com and we will get back to you as soon as possible. Thank you for your patience and apologies for the inconvenience!

Dampfen ,

Can’t sign up

Sign in with Apple ID is broken. Can’t sign up. I give the email and name, it goes through, then gives the error message to retry. Tried multiple times to get it to work, no luck

Developer Response ,

We are sorry to hear that! Can you reach out to contact@lifesum.com with more details and some screenshots showing the problem so we can further assist you? Thanks in advance and apologies for the inconvenience!

Escobomba ,

Cannot change my weight or goal weight

Cannot change my weight or goal weight. It it just stuck every time I press next. Does not save my current weight.

Developer Response ,

We are truly sorry about this issue! Can you please send us more details through contact@lifesum.com so we are able to further investigate? Thanks in advance and apologies for this inconvenience!

rubyjaney98 ,

Keeps crashing when I go to the plans tab

I whenever I go to see my plan, the app crashes ever time. I have tried restarting the app, redownloading the app and restarting my phone but nothing works

Developer Response ,

We deeply apologise for the recent issue! A fix is being worked on and will be published soon. Thank you for your patience!

mattglobal ,

Warning: Health Kit Synching is Messed Up

They charge a premium for Apple Health Kit synching that no longer works.



Worked great until December and now it is messed up. Sometimes works. Sometimes double counts. Sometimes partially counts.


This is the key feature I purchased an annual subscription for.


The developer knows it doesn’t work, they added it to their Help section.


I also contacted them directly. No timeline for a fix. No refund offered.


Shameful.

Developer Response ,

We are very sorry to hear that! Please, note that syncing with Apple Health is not a Premium feature; it is also available in free accounts. Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

metabolik99 ,

Works great for my needs

Great database for tracking nutrition

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

Tomekah ,

Your plan: shrimp pokey for vegans?

The app is really difficult to navigate. But worse than that. After spending time answering their questions indicating that we are vegans, their plan suggests a bunch of meat recipes? Waste of time and $29 for their subscription.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue.


Screenshots with examples would be very helpful as well as your technical details such as phone, OS, Lifesum version, country and language settings and the language you are using the app with.


Please test if the app has the same problems with Wifi and with the mobile internet.


Thank you!

Macie Vega ,

Disappointed

The meal plan selections are SLIM and only targeted to Keto/Fasting. Nothing for high carb vegans.


Also, there is no way to adjust the goals specifically. So even if I want to give myself more carbs per day (and less fat) I dont even have that option.

Developer Response ,

Thank you very much for your feedback!


Please follow these instructions in order to set your macros according to your needs: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=user-profile-settings&f=how-can-i-change-my-macros-carbs-fat-and-protein-settings-individually---ios&p=all

Jdiehebwiskchdjejebe ,

Horrible update

Latest update from June 19 causes the app to crash multiple times daily on my iPhone X. Just clicking water, adding food. Very inconsistent

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

meg gus ,

Impressive customer service

I was so amazed at the kindness and understanding of this company. Great people and great app!!

Developer Response ,

Many thanks for your awesome feedback - it is truly appreciated! All the best with reaching your goal!

The Real Real Real Realist ,

I Definitely Recommend😇

Reasons:


1.Tracks Weight Loss, Progressively


2.Has all the listings of food, including Keto


3.Tracks workouts, even standing(work)


4.Gives you recipes and instructions(food)


5.Rates the food quality against (your) standards


STAY MOTIVATED & DEDICATED!!🙌🏾👏🏾😎

Developer Response ,

We are happy to hear that Lifesum motivates you towards a healthier lifestyle and many thanks for your great review! :-)

mfhlaw ,

Inaccurate Calorie Tracking

This app did not make a good first impression on me when the first item I scanned to track my calories returned an inaccurate nutrient/calorie count and no way to easily edit/correct it. I’m going back to LoseIt!

Developer Response ,

Sorry to hear that and thank you for your feedback and rating. We have forwarded your comment to the team in charge.

tferguson3590 ,

Buggy

The app refuses to sync with Apple Watch no matter how many times I tell it to. It only very occasionally works. Not worth the effort anymore, I will be deleting.

Developer Response ,

We are sorry to hear this! Can you please send us more details at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!


griffymomof2 ,

Great but good

Great for tracking and the diet settings are awesome. Please add a recipe upload - that’s the only request that makes me keep looking for a different app.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

notanynewnicknames ,

Discrepancy and irregularity

Many discrepancies and irregularities in the nutritional information that a person must choose from.

Developer Response ,

The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on ""Edit Food"". Please, find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=can-i-also-edit-correct-items-created-by-other-users


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.


We will, of course, constantly clean the database from our side as well.

jiwseo ,

Helped me cut and lose 20lb

Great for macro tracking, appreciate the nutritional recommendations and fruit/vegetable trackers

Developer Response ,

Glad to hear it, thank you so much for your positive review! :)

mommabearx6 ,

So useful

Love this app so far it’s been such a help and it’s just so useful

Developer Response ,

Thank you very much for your feedback! We are glad to hear that you like our app.

jxnaa ,

great app but one complaint

every time i log my weight, the app logs my starting weight after. it's very inconvenient because i have to keep clicking the minus(-) button over and over again,every time i want to log my weight.

Developer Response ,

Thank you very much for your review!

We deeply apologise for the issue you are experiencing.


The developers are working on solving the problem and will ship a new release with the fix as soon as possible. The new version will then be published for the download in the store.


We sincerely apologise for this inconvenience and appreciate your patience while we get this sorted out.

juliannawat ,

Love

I really love this app it has kept me inspired to be the best self I can be ❤️

Koolkaralee241 ,

:/

I love this app so I decided to buy the premium subscription. However, it WONT show up on my account, no matter what I do.

Developer Response ,

Thank you for your review and rating and sorry to hear that! Please, send us your registered email and a copy of your transaction receipt through contact@lifesum.com so we can fix this for you as soon as possible. Thank you in advance!

mikeandler ,

Frustrating

I downloaded the app and I filled out the questionnaire. Then I was prompted to by a plan. No matter what I did I kept being directed to by a plan. There was no place for me to say NO. So I finally deleted the app. I will stick with fitness pal.

Developer Response ,

Thank you for taking the time to share your feedback. If you are interested in trying our app again, please reach out freely through contact@lifesum.com and let us know that you require more guidance.

Ned Snark ,

Does not allow custom meals in diary

You are pretty much stuck using their search

Developer Response ,

Thank you for your review. You can create custom items, meals and recipes under Me > Favorites which you can then track in your Diary through Favorites. https://bit.ly/2W53FPN All the best with your goal!

Rapper999 ,

Can’t scan barcode in free version

What’s the point of blocking barcode scanning in the free version? That’s the main feature in food track. Rubbish app

Developer Response ,

Thank you for your review. The barcode scanner is available in the free version. If you're having trouble with it, please let us know with more details through contact@lifesum.com. Thanks!

Ashleyyyyy E ,

Love it!!!

Amazing and so detailed which makes it so helpful?

Developer Response ,

We are super happy to hear that you are satisfied with our app and thank you for your very nice review!

mykaelp ,

Could be better, a lot better

Needs to be able to read data from the Health app in regards to water drank. Why is this not possible?


Disappointed.

Developer Response ,

Thanks for your review. Our product team is collecting all user suggestions directly here: http://bit.ly/2v7FxBv - thanks in advance!

perspn.01 ,

Good review

It helps a lot and I m getting very good results.

Developer Response ,

We are very happy to hear that! Thank you for your review and good luck with reaching your goal!

JessAWest ,

Step Counter

So far so good. Except that the Step counter is not syncing, I use a iPhone / Apple Watch.

Developer Response ,

We are truly sorry for any problems you are having with the app in connection with Health.


The team is working hard on identifying the problem and will do its best to provide a solution as soon as possible.


We sincerely apologize for this inconvenience and appreciate your patience while we get this sorted out.

food moodzies ,

Premium

Making premium offers for better prices will certainly give you more popularity, and having more perks for those who don’t own premium will make a happier customer.

Developer Response ,

Thank you very much for your feedback!


Behind Lifesum stands a team with more than 55 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.

CMR9837 ,

Misleading and unhelpful

The app was very misleading about purchase options and overall I did not enjoy the fitness app. As a person who strictly tracks their diet, I found it to be actually inaccurate in many calculations.

Developer Response ,

We are sorry to hear that Lifesum didn't meet your expectations and thank you for your feedback! If you need help with getting a refund, please don't hesitate to send us more details at contact@lifesum.com.

theurbexguy ,

Too many bugs

Everyday I have to re sync my phone and change my calorie goals it’s frustrating all my info is changed every time I go to the app I wouldn’t wast your money on it.

Developer Response ,

We have just launched a new version in the App Store that should fix your issue.


Please proceed as follows:


1) download version 9.1.0

2) log out and in again

3) force close the app and restart the app

4) track a new food item


These steps will trigger the data being synced to the app correctly.


If you still should have any problem, please come back to support with details at contact@lifesum.com


We deeply apologise for all the trouble and the waiting time!


The team is doing its utmost to completely solve this as soon as possible.

Jesus saves. ,

App broken

Love this app. I use it a lot. But the recent update won’t allow me to open the app. It sticks at the splash screen. :/

Developer Response ,

We are sorry to hear this! Can you please send us more details at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!

downloadwebull ,

LOVE THIS APP

I have been waiting for an app like this for so long 10/10

Rvrbf ,

Freezes constantly

App gets worse every month

Developer Response ,

We are so sorry to hear that you feel this way and would love to know more details regarding the issues you are experiencing. Please feel free to contact our support team directly here: https://lifesum.com/deep/settings?page=support - Thank you!

Yvvvvvvfsgh ,

Buggy

Subscribed to premium service. No option to stop a meal plan. Won’t let you adjust custom calories/ macros ( option is there but defaults to plan macros which you cannot disable)

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

write a love you ,

Best health app!!

I love This app so much!! It helps me feel good a bout my food choices

halo2cell ,

Love This App

However the tracking for veggies and fruit snacks DO NOT update daily Also the graph is 1 to 2 days behind

Developer Response ,

Thank you very much for your review! We would love to know more about this issue you are describing, could you please send more details and screens shots through to us at contact@lifesum.com so that we can take a closer look at the matter, we would much appreciate that. Thank you!

PuppyDogJake ,

It’s ok

Without unlocking premium, you don’t get a lot of the tools that could help you stay healthy.

Developer Response ,

Thank you for the feedback and for leaving a review! The app as you download it is free - offering you basic features as food, water and exercise tracking. Part of the app consists of with paid content. Behind the app stands a big team of more than 80 employees - these costs have to be covered. Thank you for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

Brookliey C. ,

So many great features, but can be difficult to use.

I’ve actually enjoyed the many many features that are all bundled into this one app, and I don’t think any app can compare! However, I think there’s still some bugs and things that make it less easy to use. For one, sometimes you can scan the barcode of the food you ate (thinking it’ll be faster and easier), but then the calories that Lifesum logs are actually different from the calories on the package with the same serving size. I’m often having to jerry-rig the serving size to make it match the package because even an extra ten calories can make the app give you a frowny-face for the meal. Secondly, maybe it’s just my account specifically, but my weight is never recorded in permanence in the weight log. Everyday that I log my weight, it starts me right back off where I weighed before I started using the app, saying “wow you lost 5 pounds today!” when really I lost one pound and the other lost pounds were logged on previous days. In my calendar of weight statistics, it’s a stagnant, flat line from my goal weight for about a week and then will drop down as soon as I update it. Tomorrow, though, it’ll pretend I never logged a change yesterday and go right back to my starting weight. Lastly, I wish that the units the servings were marked in was more clear. Often “pieces” will actually mean the one serving size as mentioned on the package of the food, yet pieces makes you want to type in te NUMBER OF PIECES you ate. Like pizza rolls. “One pieces” is actually 6 pieces and 220 calories. In spite of all this, I think the app is beautiful in design and I love how many features are available. I also think that premium might not be worth it... I’m using premium now during a free month trial, and I don’t feel like it gave me a whole lot more. I don’t feel like having this premium month gave me a taste of anything I’d consider buying after my free period is over.

Developer Response ,

Thank you for your thorough review and feedback! Can you please send your details and issues directly at contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

Goating ,

Neat and Clean

I am very much enjoying my subscription...


5 stars!

Developer Response ,

Thank you so very much for your positive feedback! We are very happy to read that you are satisfied!

toofunforwords ,

Super app

Good graphics, easy to navigate

Developer Response ,

Thank you so much for your review, we much appreciate it! :)

Bossy12379 ,

Doesn’t work.

Every time I try and use the app the features don’t work. The weight won’t change. I cannot change or add any information. Don’t waste your money on this app.

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

Cecgreen7 ,

Waste of time and money

I bought the Premium version, regrettably. The macro calculators are wildly inaccurate, and there is no way to add your own custom meals.


If you want accuracy, and who doesn’t, there’s nothing to see here. Move on.

Developer Response ,

Thank you for your feedback!


We are very sorry to hear that you are not satisfied.


In order to create custom food items, meals, recipes and exercises, please proceed as follows:


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-recipes-food-items-meals-exercises-under-favorites---ios&p=all

robertnavarro_ ,

Bad app

Everywhere I look I see them trying to advertise their “premium” service, simmer down with the ads I’m not paying for your service which is free on other apps, idk how this app got so many good ratings, it’s garbage

Developer Response ,

Thanks for your feedback!

Harlequin0313 ,

Unable to get passed the sign up

I downloaded the app and when trying to enter in my weight I got an error asking if that is what I meant to type and try a different number.

Developer Response ,

Thanks for your review and apologies for this issue! Can you please send us more information so we can be able to investigate this? Thanks in advance!

Niki2ru ,

Crashes

My app keeps crashing. Would like to use it more.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue.


We would like to know when this is exactly happening: during the start of the app? Somewhere when using items under Favorites?


Thank you!

sbbccb1979 ,

Charting

Very useful app. Constantly reminding me to log food.

Developer Response ,

We are happy to hear that you're satisfied and many thanks for your 5 star review!

kimg0404 ,

Review

Can’t figure out how to easily add keto recipes from Pinterest to count nutritional points

Developer Response ,

You can add recipes under "Favourites" in the app. Please see more details here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-under-favorites---ios&p=all

JLAlbany ,

Do not buy it if you want your data in HealthKit

The app is still not able to import your data for your nutrition. It make the app completely useless for monitoring your daily intake and get insight.

Developer Response ,

We apologise for the issue! We hope to be able to launch a fix as soon as the App Store is open for new reviews after 27/12 again! Thank you very much for your patience!

koi1297 ,

Keep crashing

When I want to track a meal from the plan, it keeps crashing and close out. Please fix

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Blancla81 ,

Pain to get refund

You get 14 days to cancel, but they make you jump through hoops to get it. Since I got it from the app, I have to contact Apple directly to request a refund. And then wait for Apple’s approval to get it.

Developer Response ,

Even though we have access to cancel and refund payments made through other platforms, unfortunately Apple solely owns the rights to access your payment data and leaves us with no means to interfere if you choose to subscribe through iTunes.

Cmh45 ,

Latest release is so buggy

The app is unusable. It erased my goals and I can’t update my goal weight. It’s not properly setting my target protein intake for the day - currently says 1 gram is my goal. Not sure what happened in this release.

Developer Response ,

Thank you very much for contacting us!


We are deeply sorry for the issues related to the latest version of the app!


We would kindly ask you to proceed as follows and come back to us in case this is not solving the issue for you:


>>Please log out of the app and in again. <<


This should solve the issue for you as it will trigger the sync of related data leading to the current issue(s) you are experiencing.


If it should NOT solve it OR if the issue should reappear after some time:


Please contact support at contact@lifesum.com and let us know after what time frame and how frequently this happens again.


Your feedback will be crucial for the investigation and solution of this issue.


Thank you very much in advance!


And again - please accept out apologies. We will do our utmost to solve this as soon as possible.

slimOlive ,

Doesn’t add my weight of the day

Also, I’m trying to “loose weight” vs. other options, but the app stays on “ gain weight” goal without possibility to change it.

Developer Response ,

Thank you very much for contacting us!


We are deeply sorry for the issues related to the latest version of the app!


We would kindly ask you to proceed as follows and come back to us in case this is not solving the issue for you:


>>Please log out of the app and in again. <<


This should solve the issue for you as it will trigger the sync of related data leading to the current issue(s) you are experiencing.


If it should NOT solve it OR if the issue should reappear after some time:


Please contact support at contact@lifesum.com and let us know after what time frame and how frequently this happens again.


Your feedback will be crucial for the investigation and solution of this issue.


Thank you very much in advance!


And again - please accept our apologies. We will do our utmost to solve this as soon as possible.

RossShadow ,

Unusable

Redownloaded after having quitted dieting.

Cannot connect with wifi or mobile data, tells me to try logging out constantly so I try to log out, and it fails to log out. Sh*tstorm of an app.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Jai41004 ,

Inaccurate suggestions

Some of the pop up suggestions of things you should be eating contain recommendations that actually go against a great deal of research.

Developer Response ,

Thank you very much for your feedback! Could you please contact us directly at contact@lifesum.com with more details so we can have a look at this? Thank you!

mjadams612 ,

Glitching

When I try to visit the Plans page to change plans, the app automatically closes.

Developer Response ,

We are sorry to hear this! Can you please send us more details at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!

BakerCakerzzz ,

Lifesum

I love this app! It’s so helpful and you can learn so much from it!

Developer Response ,

Thank you so much for leaving your feedback! Glad that we can be of help :)

Ar kaplan ,

Doesn’t work

Tried installing twice, tried setting up an account just to get stuck on age. Then tried signing in via apple and “unknown error” occurred. Waste of time.

Developer Response ,

We are very sorry to hear that you had these issue with our app! Please, feel free to send us more details at https://lifesum.com/deep/settings?page=support and our support team will assist you with this as soon as possible. Thank you and apologies for the inconvenience!

CA grl reader ,

Where’s the nutrient tracking!

I paid for this because I wanted the macro nutrients tracked? Where is it? The ad advertised it

Developer Response ,

Hi there, thank you for reaching out. The app does calculate and track your calories as well as macronutrients. You will find the macro settings if you go to Settings > Nutritional Settings, and you will then be able to see the macro intake in your Diary view. If you have further questions please contact us here https://lifesum.com/deep/settings?page=support with more details regarding your query and we will assist you further! Thank you!

aliyancey ,

Not as seems

The detail summary says how much you get with the free app. So you download it, go through questionnaire , just to find out the free subscription doesn’t come with what it said it did in summary. Waste of time!

Developer Response ,

We are very sorry to hear that you feel that way. Please contact us at contact@lifesum.com with more details about what it is that you did not find. Thank you! Please also feel free to check which features are included in premium here: www.lifesum.com/premium.

Tati J.V.A ,

Lifesum

This app is really helpful I just wish people that can’t pay premium can get more benefits

Developer Response ,

Thank you so much for leaving your review, glad you like it! :) We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 80 employees. Thanks for your understanding!

Clo47221 ,

Misleading subscription plan

I paid for premium thinking I would have a monthly bill that I can cancel at any time. They charged me for the whole year with no notice. Unbelievable I’m not happy

Developer Response ,

Hi there, thank you for your feedback!

When you purchase a Premium subscription you can either choose to be charged monthly (1-month subscription) or you can pay in advance (all other subscriptions). Committing to a subscription for longer than 1 month you will get a discount, just as you might when you are signing up with, for example, a gym membership.


We communicate the price per month so that you can easily compare the different plans but also the total price per subscription and also the total price before you purchase.


That means that if you e.g. choose a 12-month subscription the total sum will be charged in advance. If you would like to pay per month, please choose a 1-month subscription.


We do offer refunds within 14 days of purchase, if you wish for further assistance or would like to change to a monthly subscription, please contact us directly at contact@lifesum.com with your receipt. Thank you!

mel-ddd ,

Lifesum

Iam happy with this app but I would like to know how can I repeat the test of health so I can see if I’m the same so hellppp meee!!!!??how??!!!

Developer Response ,

Thank you for your review! The test can be found under the Plans tab. Good luck with your goal!

VeronicaTruett ,

Needs to be a way to add your own food

Need to be able to add foods! Database is limited and if it pulls in, it’s incorrect in some way.

Developer Response ,

Thank you for rating us, Veronica! You can create your own items under Me > Favorites. Please, find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

Hamburgler10 ,

Disappointed

It looked like a nice app but being forced to pay a subscription for this is BS. I’m going back to my fitness pal. I just wanted to see a breakdown of my daily nutrition without giving them my money 🙄

Developer Response ,

We are sorry to hear that you subscribed without intending to. If you send us your registered email address at contact@lifesum.com we can fully refund your payment.

Narcoleptic Goat ,

If only it would stay open

I can’t give a real and honest review of this app because it constantly and consistently crashes every time I try to open it.

Developer Response ,

Please make sure to update you OS to the latest version (this is happening when you still use 9.X). That will solve the issue. If you should still experience the same issue after the update, please contact us at contact@lifesum.com

Boy.mom ,

Crashes

I love this app but it crashes constantly. This definitely needs to be fixed!

Developer Response ,

We apologise for the issue you are experiencing.


Please contact us at contact@lifesum.com as soon as possible with details so we can investigate. Especially interesting is:


- phone model

- OS installed

- Lifesum version installed

- when exactly is the app crashing? Could you please give us the exact steps?


Thank you!

LJ Blue ,

Limited food or recipes

Great looking ap, but you can't add your own food or recipes. You also can't add recipes by clicking on the heart unless you by the ap

Developer Response ,

You are able to create own food items, recipes and meals under Favorites in thehttps://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-under-favorites---ios&p=all app:

weezbjokin ,

Is ok

Downloaded because of Pinterest ad for Keto diet app. Has said feature but is not part of the free version. I think I’ll stick with my current calorie counting app.

Developer Response ,

Thank you very much for you feedback.


You find all details about the Premium version here: www.lifesum.com/premium

Losingandlovingit ,

This diet works for me.

I’m losing about a pound a day with this Keto diet app and Lifesum makes it a joy!

Developer Response ,

That is super awesome to hear - we are very happy to be contributing in your healthier lifestyle! Thanks for sharing!

MATARTI 77 ,

Great app but should have more measurement options

Hi, Lifesum is a great app but it should have tablespoon measurement for rice

Developer Response ,

A solution is to create a food item under FAVORITES in the app where you can choose the measurement individually that matches your needs in case you do not find anything in the already existing database: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-under-favorites---ios&p=all

historyisaloop ,

Doesn’t work with Apple

All data from Apple health and Apple Watch suddenly stop working after a few weeks. There is only a convoluted and clunky way to contact the company.

Developer Response ,

You can always contact support either via contact@lifesum.com or via Settings/ Support in the app.


We are truly sorry for any problems you are having with the app in connection with Health.


The team is working hard on identifying the problem and will do its best to provide a solution as soon as possible.


We sincerely apologize for this inconvenience and appreciate your patience while we get this sorted out.

ThJazmyn ,

LOVE IT

I really love it! It’s helps me manage my weight and my food plan.

Developer Response ,

Thank you for your review! We are happy to read that you like Lifesum!

@madeline ,

Amazing

I LOVE lifesum! It’s so easy to use. With so many features that’s so helpful!

Developer Response ,

Thanks a lot for your rating and feedback!

as8264@$& ,

Food log

This app is basically a food log. If you want actual keto diet recommendations… You have to pay for the upgrades. I deleted it a few days after I downloaded it. :(

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

Bourjasc123 ,

No customization

There is no way for users to customize their own diets. Seems so simple that I don’t know why they haven’t added this basic feature. Great UI but unusable.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

??????????&&&@&@@@ ,

I love this app

It helps me fine healthy foods to help me with my day

Developer Response ,

We are happy to hear that Lifesum motivates you towards a healthier lifestyle and many thanks for your great review! :-)

AboveNerdyMomma ,

This app is great

I love this app! It’s fast, efficient, and easy to use!

Developer Response ,

Thank you for your positive review!

amberlamatacos ,

Disappointed

Having problems with the premium version. Won’t let me start plans or look a recipe of any of the basic functions.

Developer Response ,

Thank you for your feedback. We deeply apologise for this! Please contact support directly at contact@lifesum.com and they will help you sort this out quickly. Thank you!

Lemongrasshaze ,

This should say in App purchase

You have to pay for subscription and it doesn’t tell you until after you’ve signed up.

Developer Response ,

Thank you for your feedback. Once you sign up to our app and close the Premium page, you can use Lifesum's free version for unlimited time, without it being necessary to upgrade. Our free version provides all necessary tools for basic tracking. You are welcome to request a free Premium trial so you can test the differences. You can send us your registered email address through contact@lifesum.com.

Stacischu ,

Plan on purchas

If you don’t plan on purchasing the premium plans.... don’t bother. It’s worthless without one.

Developer Response ,

Thanks for rating our app. Our free version provides all tools for basic tracking and helps you reach your goal successfully and upgrading to Premium is not necessary for many users.

powerwülf ,

Looks good but extremely buggy

Daily data randomly disappears. The health integrations ($) barely work.



Edit: this app is completely unreliable. Also incredibly slow.

Developer Response ,

We are sorry to hear that you are having issues with our app! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!


Finance809 ,

More choices

I wish the app recognized more exercise and food choices because I don’t feel the app is very accurate

Developer Response ,

Thank you for your feedback and sorry to hear that! Feel free to send us some screenshots through contact@lifesum.com showing the inaccuracies you're referring to so we can investigate. Thanks in advance and apologies for the inconvenience!

AshleyLafavorite ,

Recipes?

Finding it really difficult to create my own recipes.

Developer Response ,

Thanks for your review and sorry to hear that! Please, find more guidance here https://bit.ly/2IM2PkK on how to create your own items and let us know through contact@lifesum.com if you need further assistance!

robbreed2112 ,

Love it!

Super simple. Best I’ve found and worth the money!

Developer Response ,

We are very happy to hear that! Many thanks for your review! :)

ajgovea ,

Regret purchasing

This app is fraudulent. It makes you think you’ll get access to tons of recipes and provide a shopping list. However, it does not. Save your money!

Developer Response ,

Thank you very much for your feedback!


We are very sorry to hear that you are not satisfied! Please contact support for a refund - you are eligible for one during the first 14 days after the purchase. Thank you!

Bad Btch ,

The app don’t work

Unfortunately the app doesn’t get through the creating a account process for me but hopefully they’ll fix this problem soon

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

gg13_ ,

A good idea but it needs an update

It takes forever to load and it’s just really laggy but it’s also very helpful

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Dills2214 ,

Broken App. Not functional. DO NOT buy premium.

Was a great app for a few weeks. Bought 1 year of premium. Update broken many aspect of the app. Not functional at all. Feel scammed. Never again.

Developer Response ,

Thank you very much for contacting us! We deeply apologise for the inconvenience! Please try to log out and in again as a first step - that should restore the data. Should that not be the case, please contact support via contact@lifesum.com with details so we can start investigating.

courycourt ,

Love it!

Best app I’ve ever used for tracking food 💗

Developer Response ,

This makes us so happy to hear, thank you so much!

Brunette #1 ,

Great app for wellness

Great nutrition tracker. Much easier to use than other similar apps.

Developer Response ,

Thank you very much for your feedback! That is highly appreciated!

usisisehwcheh ,

AMAZING

Helps me get on track and goes above and beyond!

JM1541 ,

Premium is not worth it

Yes the app is visually appealing but the meal plans are infuriating to use. There is no way to add additional food preferences (many people are keto AND dairy free) and the swapping process is tedious. I bought an annual plan specifically for the meal plan and it is useless. Waste of money.

Developer Response ,

We regret to hear that you did not like the app but thank you for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com.

Furthermore, as stated in our terms and communicated during the payment process : we offer a refund within 14 days of purchase. Please then contact us at contact@lifesum.com with your receipt and our support team will assist you! Thank you.

PMommy3.14 ,

New user

As a new user I am unable to get past the “what else inspires you” screen. The “continue” button appears but does not respond to bingeing clicked. I have even attempted reinstalling the app.

Developer Response ,

Thank you for your review! Can you please send your details and issues directly at contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

Elizabeth Hatch ,

Not working...

So I paid for the year subscription and the Lifesum app won’t let me use any of the premium features. It recognizes that I have paid for it but won’t let me restore payment.

Developer Response ,

Please contact support at contact@lifesum.com with your registered email and a copy of your receipt and they will sort this our for you asap.


Thank you!

Shawnleem1027 ,

I would like a refund.

I didn’t realize that the subscription would charge me for the entire year. I realize that it’s my own fault. I requested a refund and was denied. $48 just seems like a lot for an app.

Developer Response ,

Sorry to hear that! Please, send us a copy of your transaction receipt at contact@lifesum.com so we can see what we can do for you. Thanks!

laurie kb ,

Paid version very lacking

It’s not worth the money for the paid version. Highly disappointed in the app and was refused a refund. Save your money and avoid this app purchase.

Developer Response ,

Thank you very much for your feedback!


We are very sorry to hear that you are not satisfied!


You are eligible for a refund during the first 14 day after the purchase. Please contact support with a copy of your receipt and they will help you sort this out.

Lizette💜 ,

This has helped me a lot

It’s amazing

Developer Response ,

Thank you for your kind words Lizette, glad you like it! :)

Lmentteach ,

Annoyed

I’ve tried email about the app not working properly and I’ve gotten no response. I’ve done everything to make it work. It won’t even let me log in now. I’d like a refund ASAP!

Developer Response ,

We deeply apologize for the recent issue.


The problem (login impossible) you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution during the night and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

rubyjane1423 ,

I’m confused

I downloaded this app to keep track of what I am eating but for some reason I cannot add in anything anymore (it worked for the first couple days) and I don’t know how to fix it

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution during the night and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

lolxoxoing ,

App says i dont weigh enough

App told me my weight was too low so i had to fake a higher weight ! I feel bad about my weight as it is but the fact that even the app that’s supposed to help me cant do so.

Developer Response ,

We are very sorry to hear that! Please, send us more details through contact@lifesum.com so we can look into this for you. We apologise for the inconvenience!

CoalBlackCat ,

Very disappointed

Pretty app. However, for the money, very few recipes. Many of them have poor instructions on how to make the dish leaving out vital information. I’m sorry I subscribed.

Developer Response ,

Thank you very much for your feedback. We are awfully sorry to hear that you are not satisfied.


Please contact support via contact@lifesum.com with examples for recipes that are not clear and instructions on how to receive a refund.


Thank you very much!

Justjoshing101 ,

Pushes premium way too hard

Apple looks great. but is pretty much much impossible to use without constantly getting ads for their premium subscription.

Developer Response ,

Thank you for your review. We have forwarded your feedback to the team in charge. Please, let us know through contact@lifesum.com if you are interested in a free Premium trial!

xwb1989 ,

It used to be great

It used to be great but now it’s buggy and slow. They don’t even bother changing their release notes for each new version. Very disappointed.

Developer Response ,

We are sorry to hear that you are disappointed in our development and we appreciate your feedback. We have forwarded your comment to the team in charge.

jazzcb85 ,

Good

I love this app. However it needs to expand the food data base.

Developer Response ,

Thank you very much for your feedback!


We are aware that improvement is needed here and the team is working on solutions. Thank you for your patience!

angelview87610 ,

Disgusted

Thought if I paid for this app, I would have more detailed information about nutrition, but it was no difference for the. Highly disappointed & a huge waste of $$$. Do NOT pay!!!!!!!!

Developer Response ,

We are sorry to hear that Lifesum didn't meet your expectations and thank you for your feedback!

Bree1491 ,

Totally Not Worth It

The subscription is a waste of money. It doesn’t really give you any guidelines, it just gives you access to a bunch of recipes. Absolute waste and disappointing.

Developer Response ,

We are very sorry to hear that Lifesum didn't meet you expectations and thank you for your feedback!

monicalexandraa ,

SO FRUSTRATING

I’ve used this app before,

Now I’m trying to log in and I can’t get past the into; no matter WHAT I TRY! I’ve re-downloaded the app, restarted my phone, tried creating a new account and signing in on FB and

NOTHING.

Developer Response ,

Sorry to hear this! Can you please send us your registered email address at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!

72462837 ,

Disappointed

Thought you could receive grocery lists for all their plans, but it’s only for a few types. So basically I paid for a glorious MyFitnessPal.

Developer Response ,

We are sorry to hear that Lifesum didn't reach your expectations and thank you for your feedback. Please, send us your details if you wish to be refunded though contact@lifesum.com - thank you!

inodiate ,

Meal Plans

Can't access the meal plans? It's not intuitive to find and they were the main reason I got a subscription.

Developer Response ,

Sorry to hear that and thank you for your rating! Please, check this article https://bit.ly/2JHZxQI for all information on our Meal Plans. All the best with reaching your goal!

i need more money:( ,

No Apple Watch complication

If I can’t see my calories burned on my watch face, then I have to go in and find the app to find out. Please fix your user workflow. Until then, I’m using Lose It.

Developer Response ,

Thank you very much for reaching out!


The new Apple Watch app offers a complication - please read more details about it here: https://lifesum.helpshift.com/hc/en/3-lifesum/faq/476-the-new-lifesum-watch-app-for-apple---this-is-how-it-works/

Rainbow_0123 ,

They keep charging me

I try to unsubscribe and It won’t let me I emailed the people multiple times and never got a email back. I’m still getting charge for this app and I never use it!

Developer Response ,

Hi there, we are very sorry to hear this. We assure you that our support team answers all emails as soon as possible. Please look in your spam folder in case our reply might have ended up there. Since we do not have your email address please email us directly at contact@lifesum.com with a copy of your receipt and we will assist you further. Thank you!

lets get it people ,

Good but bad

I really would love to use this app but I can’t pay for it so maybe if this app I could use without paying then I would definitely use this everyday

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 75 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

iamtgifridays ,

Bad explaining

Says they charge about $3.85 for the premium every month for 12 months but I was charged almost $50 for the whole year. I have never spent money on something so stupid.

Developer Response ,

The reason we show the monthly cost, is for our users to see the difference in price from subscribing yearly and monthly. A monthly subscription is also available. We show you the total price before you pay. We are sorry if this wasn't clear enough. Please, let us know through contact@lifesum.com if you need assistance with cancelling your payment.

Buho9221 ,

This app keeps on crashing

Can’t open it for more than 20 seconds before it crashes.

Developer Response ,

Thank you for your review. We are very sorry to hear that the app crashes on you! Can you send us some more details at contact@lifesum.com so we can look into this?

Hfrdhnhgghh ,

Ehh

It’s a great app but I feel like having to update to premium is pointless for the users

Developer Response ,

Thank you for your review and feedback and good luck with your goal!

Freakingoutmang ,

App info.

This app has really great features but the writing is way too light and very small. It needs a facelift. I like it I just can’t read it.

Developer Response ,

Thank you very much for your feedback! We will make sure that it will reach the responsible team.

Sam S D 82 ,

NO CUSTOMIZATION!?!?!

They only have predetermined macro ratios and you can’t customize the tracking based on your goals. Waste of money for the paid version.

Developer Response ,

You can change your macros as follows: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=user-profile-settings&f=how-can-i-change-my-macros-carbs-fat-and-protein-settings-individually---ios&p=all

Fagshsbsbshehsbsn ,

Step

It’s a great app, but it never counts my steps. So far I walked 6000 steps and it counted none of them

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

valerie_012 ,

Review

I love this app!!! It helps me stay on track !

Developer Response ,

We are very happy to hear that! Many thanks for your review!

moto_mom213 ,

Three star

Thing are too hard to find!

Developer Response ,

Thank you very much for your feedback!


Could you please give us more details about what you are referring to? Do you think the app is hard to navigate and it is hard to find functions? Do you have trouble finding food items from the food database?

Drewjames ,

Saving edits to food

Save button does nothing when editing nutrition in food

Developer Response ,

We deeply apologise for the issue you are experiencing. Please either leave your contact details so we can reach out or contact us with details, step description and screenshots directly through https://lifesum.com/deep/settings?page=support - so we can start investigating your issue. Thank you!

char.lizee ,

Not for Vegetarians

i got this app specifically for vegetarian meals and they offer NO vegetarian meal plans. i then proceeded to get a refund and itunes won’t issue me one!! i’m out $20 and not happy about it.

Developer Response ,

We are sorry to hear that you are not satisfied with our app. We provide many recipes that are vegetarian and also the option to set this preference under Settings > Food Preferences.

idk!@$&( ,

Worst app out there!

1. It takes forever to sync my fitbit to this app IF it even takes the sync at all.

2. When you log your food to your diary there are several options for the same food with different calories listed example(eggs).

3. Not user friendly

4. Too much $ for what you get.

Myfitness pal is better at no cost.

Weight watchers app is better than this one.

Worst decision ever!!!

Developer Response ,

We are very sorry to hear that you've had an unpleasant experience with our app and thank you for reaching out with your review. Feel free to send us more details on the Fitbit issue through contact@lifesum.com so we can investigate! Also, our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp.

Julissahasan ,

Love it

Very simple not full of advertising

Developer Response ,

Thanks a lot for your rating and feedback!

moondaisy1229 ,

App does NOT WORK

At first I like the app. Then I made the mistake of buying the premium membership and now all it does is kick me off anytime I try to look at the meal plan. The app is very defective. Don’t make the mistake I did. Save your money

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

cyrsa ,

Readability

Wish font was bold. Difficult to read on cell phone.

Developer Response ,

Thank you very much for your feedback! We will make sure it reaches the responsible team!

No breasts ,

Overall good

This app is good but has no place to account for breastfeeding moms.

Developer Response ,

Thank you for your review! Please, check this article https://bit.ly/2FWcVjl about pregnancy and breastfeeding is regards to Lifesum and good luck with reaching your goal!

will not sync activity ,

Will not sync correctly

It won’t sync my activity from my apple watch correctly. Tried it a thousand times.

Developer Response ,

We deeply apologise for this! Please contact support directly at contact@lifesum.com and they will help you sort his out quickly. Thank you!

Dolph's Wife ,

Works works works

Lost 4 lbs in the first week

Developer Response ,

We are very happy to hear that Lifesum is helping you achieve your goal and many thanks for your review!

jljesse ,

Mediocre at best

This app is okay. The very first food item I entered, Trader Joe’s Rolled Oats, I scanned in using the barcode feature and the nutritional data the app displayed was wrong by a significant margin. It’s sloppy and feels marginally more useful than a paper tracker.

Developer Response ,

Thank you for rating us and sorry to hear that! Due to our food database being partly user-sourced, the nutritional values may sometimes not be on point. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp.


Nellie_1965 ,

Crashes using iOS 13

Have used the app for months and love it. Upgraded to iOS 13 this afternoon and now it crashes. Can’t get in it to track my meals nor link it to Apple Health.

Developer Response ,

We deeply apologize for this issue!


Please update the app to version 10.0.1. - the hotfix that came with this version will solve this.


Thank you!

Gabsara123 ,

No free trial or 1 month option

I really don’t like there’s no 7 day trial or 1 month option. I don’t want to pay $21 for something for 3 months when I may use it for 3 days and hate it.

Developer Response ,

Thank you for your review. Please, make sure to send us your registered email through contact@lifesum.com for a free trial!

Ohayo_liao ,

Too many bugs

Unable to open the app until airplane mode turned on and off.

Failed to update profiles.

Failed to update the metrics.

Developer Response ,

Thank you for your feedback Ohayo, we are really sorry to hear this. Please feel free to send more details regarding these glitches to contact@lifesum.com so hat we can investigate further. We apologise for the inconvenience. Thank you!

EdwardAppEater ,

Collecting your personal health metrics

Very concerning “privacy” policy. Otherwise seems like a very basic app with a lot of frills. Realigned apple health with some moderately helpful food ideas.

Developer Response ,

Thank you for your feedback. Feel free to send us more details at contact@lifesum.com on what concerns you regarding our Privacy Policy!

lindsey689050 ,

Sad

Great for logging food- doesn’t remember saved meals well and most of the analysis features you have to pay for :(

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

mastikv ,

Useless

If you have the fit bit app and are able to research Keto recipes, don’t waste your time. Why pay for stuff can get for free? It’s free to download but useless unless you pay for it.

Developer Response ,

Thank you very much for your feedback!



The app as you download it with the free features is free and already enables you to support daily tracking on the standard plan.

Janeblueman ,

Varieties

Loving the varieties of food available to log

Developer Response ,

Glad you like it! Thank you for leaving your review, we much appreciate it =)

wishing03 ,

Monthly Plans

Monthly payment plans would be nice.

Developer Response ,

You can purchase a monthly, 3 month or 6 month recurring membership which you can cancel from renewing at any time or you can purchase a yearly membership in which case you will be charged the whole sum upfront. Please, note that you can save up to 40% if you buy a longer subscription. Visit www.lifesum.com/premium and sign into your account to see our available offers and feel free to send us your registered email through contact@lifesum.com for a free trial! :)

Huitzilopotchl1 ,

bought because I could add recipes

turns out the recipe and food editor is horrible. Unbelieveably bad. And the trial period is whoops! there is no trial period I just spent $50 apparently.

Developer Response ,

Hi there, thank you for your review. We are so sorry to hear that you feel this way, we would love to know more details regarding your feedback on the recipes to see if there is something we can improve or assist you with. Please feel free to either leave your contact details so we can reach out to you or send more details to contact@lifesum.com.

luclycyocyocyixtixiyxiy ,

Update ruined functionality

Fine before the update now it doesn’t work and is full of bugs, please fix it.

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution during the night and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

lmaoitsriley ,

small issues but overall great

sometimes the fitbit records desynchronise but it usually resyncs if i make it or exit & open the app again :) otherwise its a great app and has helped me keep track of my intake very well!

Developer Response ,

Thanks for your review and sorry to hear about the Fitbit issue! Can you please send us more details at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!

Mariiiiiiaaaannnaaa ,

Good Food Diary

This app is good but without buying the pro version all it is is a food diary. And not an accurate one.

Developer Response ,

Thank you for your review and sorry to hear that you are disappointed in our app. We appreciate your feedback!

Voyagin ,

Misleading advertising re: meal plans

The majority of the “meal plans” aren’t meal plans at all, they are just lists of recipes. One or two of them are genuine plans, but the majority are useless as meal plans.

Developer Response ,

We are sorry to hear that Lifesum didn't meet your expectations and thank you for your rating and feedback!

Littlstwinstars ,

Great app but...

I’m on the keto diet would love to see instead of treating veggies as carbs to count to net carbs instead (carb - fiber). Love the app though!!

Developer Response ,

Currently we unfortunately do not separate net and total carbs. That can, of course, still change in the future.



Instead we are showing the total carbs and in many cases also fiber and sugar. Meaning that it is possible to calculate the net carbs if this data is available.


Lifesum's verified items show all macros listed in the product view. Many user created items unfortunately often miss parts of the macros. Many e.g. only show protein, carbs and fat.


The fact that we don’t separate the carbs into total and net carbs at the moment is because we want to make sure that the carb amount given is correct. As many user created items miss fiber or sugar makes it in most cases impossible to correctly calculate the net carbs in general and for all items in the database.


But we are working hard on improving our database and all food items.


Meanwhile please feel free to vote for the future display of net carbs -> http://lifesum.uservoice.com/forums/274566-feedback-ideas/suggestions/9568422-net-carbs We are collecting all user ideas on Uservoice and the product team is constantly analysing the data in order to improve our app.

ErinBearbear ,

Okay app

You can’t use it without having one of their few diet plans. It also charged for forty dollars for a year subscription and I haven’t even used the app.

Developer Response ,

If you select to use the Classic dieting plan, you can set your own calorie goal and macros intake. Also, if you don't use the app and want to be fully refunded, please send us your registered email at contact@lifesum.com so we can help you. Thanks!

Lauren🌺👸🏼❤️ ,

Review

I love the app, I just wish it had more restaurants and food options for what I actually ate.

Developer Response ,

Thank you for your positive review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement. Thanks and good luck with your goal!

am2ginna ,

Only ok

Time consuming to use and much of the time I have to make corrections to the nutritional info

Developer Response ,

Thank you very much for your feedback! That is appreciated!

Suffolkian ,

Confusing doesn’t match labels

I won’t recommend, I paid for app and it does not match the barcode with labels on cans. Confusing... I’m going with what labels say and wish I had not spent the money.

Developer Response ,

We are sorry to hear that! Our food database is partly user-created and that results in some items having inaccurate nutritional values. Feel free to send us some examples of the scanned items and labels at contact@lifesum.com so we can look into it - thanks and apologies for the inconvenience!

tillypeper ,

Disappointed

It’s not what I expected paid for what I thought would be extensive recipes, shopping lists and meal plans got none of that, could have gotten a free app for what this provided

Developer Response ,

Currently you find meal plan and shopping list under the 3 weeks weight loss plan. We are working on more options at the moment.


We are sorry to red that you are not satisfied!

daysia woodall ,

Alright

Great app I love it , bit I purchased the premium and now I canceled it so I would like for my money to be returned now.

Developer Response ,

In order to receive a refund, please proceed as follows:


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-receive-a-refund&p=all

kaylah s. ,

Not counting steps

Not counting my steps and subtracting my calories

Developer Response ,

We are truly sorry for any problems you are having with the app in connection with Health.


The team is working hard on identifying the problem and will do its best to provide a solution as soon as possible.


We sincerely apologize for this inconvenience and appreciate your patience while we get this sorted out.

justbarbie99 ,

Over Charge

Watch what you sign up for, I signed up for monthly got charged 3 months. Cancelled after it’s up, I don’t need that hassle.

Developer Response ,

Thank you for rating our app. A monthly subscription is also available. Please, let us know through contact@lifesum.com if you need assistance with a refund!

des12335 ,

Can’t cancel!

I have tried to cancel this for 2 years - I can’t get anyone to contact me, and there is no way to cancel without someone contacting you. I really would advise against this app.

Developer Response ,

It is possible to contact us through the app and via email, through contact@lifesum.com. If you have subscribed through iTunes, it is not necessary to contact us - you can cancel through your iTunes account. Feel free to send us an email if you need further assistance!

ness87 ,

👍🏽

Love the app so far, all the reminders are super helpful.

Developer Response ,

Many thanks for your awesome review! :)

z Master z ,

BEST APP

Definitely the best app to track what you eat

Developer Response ,

We are very happy to hear that you're satisfied and thank you very much for your great review!

MomFabi ,

Why?

Every time I want to create a meal the application is closed there, everything is great!

Developer Response ,

Thanks for your review and our sincere apologies for this issue! The problem has been resolved and a fix will be out with our next version release. Thanks for your patience!

Meep12389 ,

I like but...

I like this app but I feel like some of the foods are inaccurate for calorie count. Like 136 calories for 136 grams of grapes.... can’t be true

Developer Response ,

Thanks for your review! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

krwmom ,

The steps counter is always broken

I won’t buy this again or renew my subscription. I’m paying for something that never works

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

smh0006 ,

DONT DOWNLOAD

Do not download the premium app, there is no way to cancel the subscription in the App Store or the app itself and the company does not respond to emails so your only recourse is to cancel your credit card, lots of fun

Developer Response ,

Hi there, thank you for leaving your feedback. We are sorry to hear that you feel this way. Cancelling your subscription should always be done through the same payment platform it was purchased. If you are not sure which payment platform you used, please send your receipt through to contact@lifesum.com, we can assure you that our support team is doing it's utmost to get back to you as soon as possible, and they will assist you further! Thank you!

Oregon John ,

Crashes non stop

I’m not sure if this is iOS 14 related or not but the app crashes trying to record items in my diary, crashes navigating menus... it’s unusable it crashes so much.

Developer Response ,

Thank you very much for reaching out to us.


We deeply apologise for the recent issues.


Please make sure to download the latest app version from the App Store (11.1.0) and test if you are still experiencing any crashes after the update.


If that should be the case, please send us more details about the problem to contact@lifesum.com so we can look at this asap:


- phone model


- Lifesum version installed (you find that information under Settings in the app)


- email address registered at Lifesum


- detailed steps that lead to the problem (where and when exactly is it crashing - can you see any pattern?)


Thank you very much! And thank you for your patience!

Vampivy23 ,

Won't even let you register

Get the error "Apple account not registered" EVERY TIME I try to register. Oh well, back to MyFitnessPal it is, at least it has bare minimum functionality

Developer Response ,

We are truly sorry to hear that you have this issue! Can you please send us more details through contact@lifesum.com so we can assist you further?

Gliders420 ,

I never write reviews

This app is broken


I can even set up my goals, the app bugs out and won’t let me continue, even after resetting my device.


You cannot simply type in you weight, you have to tap a buttons over 100 times and do it 1 lb at a time.


Why would I bother with this app when setting it up is simply impossible/ or worth the amount of effot

Developer Response ,

We are sorry to hear that you've encountered some difficulties with our app and please, feel free to send some screenshots showing these issues through contact@lifesum.com so we can further investigate.

J.S.Six ,

Too many pop-ups

There’s too many in app purchase pop-ups. Many of the recipes are blocked without a paid subscription.

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

Leaaa1111 ,

Terrible, only works if you pay a lot.

You cant see any of the recipes if you dont upgrade and pay a ridiculous amount.

Developer Response ,

We re very sorry that you feel that way. Recipes are one of many Premium options: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=what-do-i-get-when-i-buy-premium&p=all

Ro8ert3 ,

Most important food info is premium only

Near all food info is for premium members only so you better pay up if you want to know. How ridiculous

Developer Response ,

Thank you very much for your feedback!



Behind Lifesum stands a team with more than 55 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

Ibbs17484739389743 ,

Subscription

Beware! If you select year subscription you won’t be paying $3 a month they will charge your $46 without even making it known that they’re charging you that way! VERY UNHAPPY WILL NOT BE USING THIS APP.

Developer Response ,

The reason we show the monthly cost, is for our users to see the difference in price from subscribing yearly and monthly. A monthly subscription is also available. We show you the total price before you pay. We are sorry if this wasn't clear enough. If you're looking to be refunded, please send us your details at contact@lifesum.com - thanks!

Uhoh43 ,

Suggestion

Update the app so it can also collect my body measurements from the Apple Health app.

Developer Response ,

Thanks for your review! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd

mike567891234 ,

Waste of $$$

Difficult to cancel, tried to cancel 20 min after purchase on 3/3 still got charged. Waste of an app, there is no value to this app and the customer service stinks.

Developer Response ,

Thanks for your feedback.


You find instructions on how to cancel and get a refund in the FAQ located in teh app and on our website: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/


Just cancelling will avoid a renewal of a subscription. If you would like to have a refund, please either contact the payment platform of your choice or our customer service at contact@lifesum.com

Anna S 3 ,

crahsing

Every time I click on the plan tab the app crashes. I payed for a membership and would like to get my moneys worth.

Developer Response ,

Please feel free and contact us with more details at contact@lifesum.com so we can take a closer look at this. Thank you!

NancyBreit ,

So far. So good.

Has just the components I need.

Developer Response ,

Thank you for the review Nancy, glad to hear you enjoy the app! :)

instagopher ,

No allergy support. Disgraceful!

Despite the pricey subscription, there’s no way to input allergies into your diet survey. What the heck am I paying for if I can’t input the things that will kill me into my diet restrictions? Support for vegans and ketos but not people with allergies?

Developer Response ,

Thank you for your feedback. You can set your allergies and food restrictions under Settings > Food Preferences. Please, feel free to reach out to us directly through contact@lifesum.com for further assistance.

grumblegloom ,

Keyboard Not working

I got this last night. When I try and type in a food the keyboard will not pop up. I tried contacting support but it keeps telling me the Capcha is wrong. Help please!!!!!

Developer Response ,

Thank you for reporting this. Please start with reinstalling the app as well as force close. If you should then still have issues, please contact support at contact@lifesum.com with details about your phone, iOS version, registered email address. Thank you very much!

twelve34 ,

Don’t bother

It literally makes you take this survey to figure out what ‘meal plan’ you should do, you select vegan/vegetarian, and it gives you 3 meat plans to choose from. Yikes. Instantly deleted.

Developer Response ,

We are sorry to hear this! Your feedback has been forwarded to the team in charge.

Mozya ,

Can't upgrade!

Nice app but it won't let me upgrade to premium the only option is for 6 months!

Developer Response ,

We are very sorry to hear that you are not satisfied with that option. We have forwarded your feedback to the responsible team.

vanessa sings badly ,

Not worth it if you don't have premium

It's exactly like my fitness pal except for the recipe, which you have to pay for. Also doesn't show vitamin intake like MFP does. Only shows carbs, fat, and protein

Developer Response ,

Thank you for your review! Please, feel free to up-vote this suggestion http://bit.ly/2fmWzS9 on our Uservoice page - your feedback is very important to us. See you there!

write a review67974 ,

If you want to lose weight use this app!!!

Lifesum is AMAZING!

Developer Response ,

We LOVE this review, thank you so much and best of luck with reaching your goal!

Tshrades ,

Not recomend

Can’t access any features without pro version and they don’t charge per month they do a yearly charge without telling you. False advertising...

Developer Response ,

Please see the difference between free and premium here: https://lifesum.com/premium/


As stated during the purchase process all subscriptions are charged for the complete runtime right at the beginning. So if you e.g. buy a 12-month subscription the total sum will be charged right away.


Please contact our support directly at contact@lifesum.com in case you prefer a refund, thank you!


Please

dont get this app if over 180 ,

Horrible

This is a horrible app!! It wouldn’t let me put in 191 as my weight to my goal being 159. Like is it impossible? The app sure made me think so when it’s suppose to help me reach my goal.

Developer Response ,

Thank you very much for your feedback!


We are very sorry for this experience! It would be very important for us to have more details to be able to investigate. Please send screenshots to contact@lifesum.com showing:


1) Settings/Personal Details

2) The screenshot showing the error message and the data you try to add there

3) What goal you have chosen


Only with this data we will be able to look into that issue.


Thank you very much in advance!

KHLOE0 ,

Just starting but seems very Great!

Enjoying it!

Developer Response ,

Thank you very much for your feedback! We are glad to read that you like our app.

KDoakea ,

Improvement Opportunities

Nice app but I can’t enter weight for previous days.

Developer Response ,

Thank you for your rating! It is possible for you to edit your weight entries for previous days, even if not to enter a new entry, under Profile > Body Measurements > Track Body Measurements.

عابد من عباد الله ,

How to unsubscribe?

How can I unsubscribe? I deleted my profile and deleted the app, is that enough to unsubscribe? Thanks

Developer Response ,

Hi there, thank you for reaching out. It is not Lifesum handling the payment but the payment platform you purchased your subscription on (e.g. iTunes, Google, Paypal, Samsung, Adyen (payment per credit card on our website). All subscriptions need to be canceled where the original purchase was made.



Please note that uninstalling the app or deleting your account will NOT automatically stop your subscription. You have to actively cancel the subscription.


In order to do so, you need to cancel the recurring payments. Bear in mind, the subscription you’ve purchased remains active until it reaches its expiry date even when you cancel it right after the purchase.


You can find more information on the different payment platforms here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?l=en&p=all&s=lifesum-premium&f=how-can-i-cancel-my-lifesum-premium-membership-subscription-avoid-a-renewal

Howittzers ,

Worked good until

This last update. Just sits now at the Lifesum screen. Uninstalled and reinstalled no different.

Developer Response ,

We are very sorry to hear that you're encountering this issue! Make sure to either send us your contact so we can reach out or send us your details through contact@lifesum.com so we can look into this. Thanks in advance and apologies for the inconvenience!

aguilaralexud ,

Won’t connect to Walgreens

I’ve tried multiple times to link my Walgreens account but it doesn’t work

Developer Response ,

Thank you for your review! Can you please send your details and issues directly at contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

marluxia1997 ,

It really helps

It really help even for a vegan😉

Developer Response ,

Thanks a lot for your rating and feedback!

Thompi1219 ,

👍👍

Doesn’t have all foods but is amazing to use

Developer Response ,

Many thanks for your review! For items that you cannot find in our database, you can create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with reaching your goal!

EmilyRivera209 ,

Amazing

It’s the best weight loss app I’ve ever used

Developer Response ,

Thank you so very much for your positive feedback! We are very happy to read that you are satisfied!

fhakoaowheufh ,

Age

It says on apple store you must be 12 and up yet it doesn't let me use the app if I am 12!

Developer Response ,

Our age restrictions comply with the Children’s Online Privacy Protection Act (COPPA). Please, feel free to visit our Privacy Policy & Terms of Service/Children https://lifesum.com/policy/ Thank you for your understanding.

adrianna m. ,

App Not Working.

won’t let me pick a goal weight or enter my own. none of the buttons work. whenever i click something nothing happens.

Developer Response ,

We are sorry about this issue, Adrianna. Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!


ECurrie121 ,

Upgraded to premium, can’t access anything!!

What a disappointment! I upgrade to a premium subscription, I can’t access any of the extras they keep advertising.

Developer Response ,

Please, send us a copy of your transaction receipt and your registered email through contact@lifesum.com and we will get back to you as soon as possible!

cjh1022 ,

Easy

This makes the diet easy to follow& works!

Developer Response ,

Thanks for your rating and positive feedback!

mommyandp ,

Don’t get it.

Everything I enter is over my carb limit even though I am following everything to a T. Not all the food they have entered is consistent. This app is a nightmare.

Developer Response ,

We are very sorry to hear that you feel that way. Please contact us at contact@lifesum.com with more details about your experience so we can understand even better what you do not like about the app.

oneshotsally ,

Add recipes

Would be better if you could add your own recipes.

Developer Response ,

Thank you for your review! This can be done under Me > Favorites. You can find out more here http://bit.ly/2CSyBYp. Good luck with your goal!

scarlettriley ,

Not so great

Ok so when I downloaded this game I thought ok this is good so I tapped loose weight and so I filled it all in but at the bottom it said what is your goal and any number I said it would not let me

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Jumperx0k))77$&& ,

Love it😍easy to use lost 30lbs!

This is a great app for weight loss.

Developer Response ,

Thank you very much for your feedback! That is highly appreciated!

shinykj ,

Great app! Easy to use!!

Great app and so easy to use. Very helpful!

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

Denise Guerrero ,

Lifesum

Help me with how to stay fit and how to be healthy and be productive💙

Developer Response ,

Thank you very much for your feedback, Denise!

mc hottie ,

Regret buying.. not a lot of food choices.

Not a very good tracking device for food due to limited choices. I regret buying the one year subscription.

Developer Response ,

Thank you very much for your feedback!


You can add any food item of your choice as well as meals and recipes in teh app in case you are missing anything: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-under-favorites---ios&p=all


Please contact us directly if you prefer a refund.

Pandasj ,

Nutrition Information Help

I have been enjoying this app, but I really wish I could enter in my nutrition information for my meals.

Developer Response ,

If you are looking to create your own custom-made foods and recipes, you can do so under Me > Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

waanb ,

Don’t Even Do The Trial!

I went to start the free trial and they charged me for a years worth of time on their app! GREAT APP but until they fix that don’t sign up for the trial unless you’re ready to pay!

Developer Response ,

Sorry to hear that the payment page was unclear to you! Please, send us your registered email/copy of your transaction receipt at contact@lifesum.com so we can help you with a refund!

TechFamilySports ,

Free version is viable, paid is the best

I love the iOS widgets and comprehensive database

texasestar ,

Texaswhoop65

Incorrect calorie count and scanner doesn’t work. Most important is incorrect calorie. It’s need improvement.., disappointing

Developer Response ,

Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

Cat lover  ,

Terrible!

This app continues to charge my debit card money and has no option on the app to discontinue my subscription. I’ve now paid $60 on an app that I do not use!

Developer Response ,

Hi there, thank you for reaching out. As stated in our term we offer a refund within 14 days of purchase, please email us directly ay contact@lifesum.com with your receipt and we will assist you. Thank you.

TGCLM ,

Prefer MyFitnessPal

The app looks nice but I’d rather continue to use MyFitnessPal over this for FREE! I wish I would’ve looked into it more before spending $20 😂

Developer Response ,

We are sorry to hear that Lifesum didn't reach your expectations and thank you for your rating and feedback.

SkinCareGuy ,

I Like It...!

Simple! Quick! Accurate!

Developer Response ,

Thank you very much for your awesome review!

fiferk ,

Works for some People

I like this app app and I might use it eventually but it has no options for breastfeeding mothers.

Developer Response ,

Thanks for your review! Please, visit this related FAQ article to find some useful information https://bit.ly/2vrKV1J

Elyse1234567 ,

Steps don’t sync

Great app! My main issue is that the steps don’t sync from my Apple Watch and that causes my calories to be off.

Developer Response ,

We are truly sorry for any problems you are having with the app in connection with Health.


The team is working hard on identifying the problem and will do its best to provide a solution as soon as possible.


We sincerely apologize for this inconvenience and appreciate your patience while we get this sorted out.

crazy keto ,

Crombie

Need to double check nutrition information there is no way green salad has no fiber

Developer Response ,

Thanks for your review! Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with your goal!

LIZZY😎😎😎😎😂😂 ,

Omg

This app has helped me so much! Truly recommend!!❤️❤️❤️

Developer Response ,

Thank you very much for your feedback! We are glad to hear that you like our app.

Mace The Nation ,

Don't do it

I purchased this and then it kept asking me to pay for more as I used it. Very complicating. There's way better options on the market!

Developer Response ,

We are very sorry to hear that you feel that way. Please contact us at contact@lifesum.com with more details about your experience so we can understand better what you do not like about the app.

rome4112 ,

Dishonest, buggy

Does not work, features they sell are completely broken, poor privacy and safety with data. Very bad customer support.

Developer Response ,

Thank you very much for your feedback!


We are very sorry that you feel that way and would like to receive more information about the issues you are listing at contact@lifesum.com in order to be able to look at them.


We use personal data to be able to give our users the best possible personal health advice based on their input and preferences. We take your privacy seriously. We do not share private user data with third-party companies, except where we use those companies as tools to do our work (legally they are called "data processors"). Lifesum DOES NOT sell your data onto third parties - this is against both our moral and legal code.More information can be found here: https://lifesum.com/policy/

No vibrate ,

700 grams of protein!?

There is no way in the muscle building plan that I need that many grams of protein in one day.

Developer Response ,

Thank you for your review! Can you please send us your question through contact@lifesum.com so we look into this for you? Thanks in advance!

Anna NEW ,

Doesn’t works

It worked well, but now I can’t add my lunch and dinner! There is no technical support, i pay sbout $12/month

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

Lp42 ,

Doesn’t work

I was trying to put my weight in (I’m too big for my age) and it wouldn’t let me go on. It kept saying are you sure this is what you meant.

Developer Response ,

We are sorry to hear this! Can you please send us more details at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!


Kitkat12366 ,

Worst app ever

I was trying to enter my goal weight and it kept saying goal too low and I tried one pound under m normal weight and still said the goal is too low

Developer Response ,

Thank you very much for your feedback! We will make sure that the responSIble team will hear about the review are aware about your complaint.

as00 ,

UX is great, count inaccurate

Yes, the interface is gorgeous but the calorie and macro counts are consistently inaccurate and rarely “Lifesum verifies”. If number accuracy is important, go for an uglier app.

Developer Response ,

Thank you very much for your feedback!


We currently have five sources that create our complete food database:



* USDA (US)

* MyNetDiary

* UK Food Standards Agency (UK)

* Bundeslebensmittelschlüssel (Germany)

* Livsmedelverket (Sweden)

* Food created by our users


The user created food database may contain a varieties of a same item, or incorrect nutrition values.


Please note: Now Premium users can edit user created food items and correct and add values. As soon as a food item includes all necessary values the Health Rating will be shown.


Additionally, you can always create your own food/meal/recipe under Favorites.


In case you find any errors among the verified items, please feel free to report them directly from the app by clicking on the product in question and then on Report.



Please note:

We are regularly checking/cleaning the verified items in the database.

Harriet Paulson ,

Letdown

I used to love this app, but the lag on the search function when I try to enter foods has become unbearable. It’s not quick or easy, so I’m switching to My Fitness Pal.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

catherine hellrigel ,

worth it!

i bought lifesum premium, and it is totally worth it! definitely recommend this app. it has changed my life.

Developer Response ,

Thank you for your review! We are happy to read that you like Lifesum!

Kristy=} ,

Lacking in choices

Wish there were more recipes. :/

Developer Response ,

We have just launched 60 more recipes and will add more and more during the next few months. Thank you for your feedback!

Pea soups ,

Life choices

Great way of living on the keto

Developer Response ,

Thx a bunch for your positive feedback! We are very happy that our keto plans suit your needs.

HisWarrior808 ,

Great tracker, but..

All the plans are additional purchases. You got me tho. You got me on the initial purchase.

Developer Response ,

Thank you very much for your feedback!


The free app enables you to use the Standard/Classic plan, all other plans are part of the Premium experience.



Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

Linny99 ,

Worst dieting app I’ve used

I like to meal plan for the week and generate a shopping list. This app doesn’t allow me to do this and is just too much to understand. I preferred other apps.

Developer Response ,

We are sorry to hear that Lifesum hasn't met your expectations and thank you for your feedback!

🤯🤯🤯😳 ,

Charged for service - Still don’t have access

App made me go through billing but I still don’t have access to pro features 👎👎

Developer Response ,

Thank you for contacting us! Please contact support with your registered email address + copy of the receipt at contact@lifesum.com and they will help you sorting this out.

FlatBoulders ,

Reccomendstion: Food restrictions

In my house I am kosher, therefore, I may not be allergic to shellfish and pork. Just reluctant to eat it.

Developer Response ,

Thank you for your feedback, we appreciate it! :)

Z Bean ,

App User

This is an excellent app for weight management.

Developer Response ,

Thank you very much for your feedback! That is highly appreciated!

IsaDSmith ,

Perpetuating eating disorders

I downloaded this app filled out my profile and the first thing it told me to do was fast twice a week? WHAT? How on earth is that a healthy diet plan at all? Deleted the app right away.

Developer Response ,

Thanks for your review. We never recommend something that would not be health beneficiary, including the 5:2 diet that has 2 fasting days a week in the plan. Research has proved that a short fasting period has a positive impact to your health and that people who follow this lifestyle tend to lead longer lives. Also, there is a test available to find a plan that suits your needs!

Jsohood ,

Recipes

Honestly the recipes should be free. Not the plans I get that but the recipes should be. If you are going to advertise them then they should be accessible for everyone using the app.

Developer Response ,

Thank you very much for your feedback! We will make sure that it reaches the responsible department.

JImmyGeee ,

Weight Lose

Very good app

Developer Response ,

Thank you so much, glad you like it!

yellowtoom ,

Needs review BAD

IT LITERALLY SAYS AIR CONTAINS NATURAL SUGAR AND IS LOW IN SODIUM DUDE


It’s a good app but even if i eat fruits it’s not good enough for this app bc it has “natural sugars” that we need as humans??? and they just need more recipes as in a grocery list type of way. and a list of what you don’t like

Developer Response ,

Thank you for your feedback, we have sent it to the team in charge! Please also feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Lilimac12 ,

FREE?! NOPE!!

This was NOT TRUE... after spending all the time taking the tests and entering my information I found out at the very end that there is no free help no free recipes and I am super disappointed! False advertising…save your time! Lisa

Developer Response ,

The app as you download it is free - with basic features as food, water and exercise tracking. Part of the app consists of paid content. Behind the app is a big team of more than 85 employees - these costs have to be covered. Thank you for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

jo9/28 ,

Interchangeable

The types of food should be interchangeable as sometimes I eat something for breakfast that I can eat for dinner

Developer Response ,

Thank you for your feedback!


Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

Nikolaij.. ,

Feature to add

Hello. This is app is very nice and helpful, thank you for keeping the tracking aspect free.


It would be nice if there were options for trans and non binary people


For example

People with XX chromosomes and

People with XY chromosomes


If not it’s fine

Thank you

Developer Response ,

Thank you for your feedback! Glad you find the app helpful! We will forward your feedback to the responsible team. Please also feel free to leave suggestions for improvements on our UserVoice: https://lifesum.uservoice.com

CG1008 ,

Worked great at first.

Worked great at first. Today it isn’t letting me post my meals, ugh

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

Jessicapie12 ,

I just downloaded

I just downloaded this app to start my fitness journey and I’m having technical difficulties Im just trying to press continue and it won’t work..😤

Developer Response ,

Thank you for your feedback Jessica! Please reach out to our support team directly at contact@lifesum.com with more details and they will assist you!

scribbler13 ,

klutzy and then stuck in ui

look it is not that complicated. just want to enter a generic set of favorites to populate my daily diet.



as this is what i wanted, i find this wont support this without repeating search and adding to meals for each day and each meal.


consequently i am searching for something else or write my own

Developer Response ,

You can create your own meals, recipes and food items under FAVORITES in the app.

Some one who is mad ,

annoying

so apparently im underweight so it isnt gonna let me lose weight. How can i be underweight and still have belly fat? Makes no sense

Developer Response ,

Thank you very much for your feedback! Please contact us with more details at contact@lifesum.com so we can double-check that the message your get is correct in your specific case. Thank you very much!

hmp77bk ,

Measurements

I wish the app would have cup measurements vs “serving” or OZ. I dont have time to look up and oz of shredded cheddar. Beautiful app though but might go back to Lose It.

Developer Response ,

When creating your own food items under FAVORITES you are able to choose any unit/measurement you prefer.

Mokychikn ,

Meh...

Not a fan of the list of the food choices to enter or lack there of... it looks pretty but everything that glitters ain't gold.

Developer Response ,

We are sorry to hear that Lifesum didn't meet your expectations and thank you for your feedback!

Post It Too ,

1 New User

I actually do not find Lifesum app to be user friendly. I have great difficulty scanning barcodes and altering meal additions and/or deletions. Any interaction often requires test taking!

I’m not a fan and intend to unsubscribe!

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

dhdksjsbsaaji ,

Okay

It’s mad annoying how to do anything on he app you need premium

Developer Response ,

Thank you very much for your feedback!


Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

Time Mgt Expert ,

Horrible ... App calorie goal is 6 cal per day

I am a vegan and it put me on the clean plan but is only allowing me to eat 6 cal per day… Major bug! I paid for the three month premium plan… Waste of money!

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

mayranuno ,

sooo i’m going to give this a chance

sooo many reviews. i want to experience it for myself. i paid for premium. i hope this helps my habits.

Developer Response ,

Glad you want to give it a try, hope you will find it helpful and motivational! Enjoy! :)

ndkddbgdhdbdbd ,

the app is good but

i don’t know if they need to make an update or something for this app but some day it works normally and others the app won’t load at all and it’ll just be stuck on the lifesum screen, please fix this

Developer Response ,

Hi there, thank you for reaching out! We are very sorry to hear that you are experiencing this. Could you try to temporarily enable flight mode, you might be able to bypass this screen. Then disable flight mode once you land in the diary. If this workaround does not help, please send us more details to conatct@lifesum.com and we will assist you further! Thank you!

Fabiovargch ,

Great!

This is a great app but I weight 87lbs right now, and I want to go to 80lbs but it does not let me put my goal weight to 80lbs.

Developer Response ,

Hi there, thank you so much for your feedback!


Please feel free and contact us with more details at contact@lifesum.com so we can take a closer look at this. Thank you!

m12393 ,

Lifesum

Iwish there were more plan options. I’d love to track fast days and Keto together.

Developer Response ,

Thanks for the feedback!


Please feel free to leave your suggestion for improvement on our UserVoice: https://lifesum.uservoice.com

jkgate5 ,

Still buggy

Goal updates are still broken

Developer Response ,

Thank you very much for contacting us!


We are deeply sorry for the issues related to the latest version of the app!


We would kindly ask you to proceed as follows and come back to us in case this is not solving the issue for you:


>>Please log out of the app and in again. <<


This should solve the issue for you as it will trigger the sync of related data leading to the current issue(s) you are experiencing.


If it should NOT solve it OR if the issue should reappear after some time:


Please contact support at contact@lifesum.com and let us know after what time frame and how frequently this happens again.


Your feedback will be crucial for the investigation and solution of this issue.


Thank you very much in advance!


And again - please accept out apologies. We will do our utmost to solve this as soon as possible.

forauldlangsyne ,

Good

Good app worth the subscription. I lost 2lb in one week of strict keto diet. Thanks

Developer Response ,

That is awesome - well done and many thanks for your positive feedback!

Sconsetgal ,

Beware!

This is probably a perfectly good App but they falsely advertised it as “free”, so i clicked on it and now it is going to be tricky cancelling it. I may have to do it both with them and with ApplePay. Watch out!

Developer Response ,

Thank you very much for your feedback!


The app with its basic features as you download is for free.


Costs are only involved as soon as you want to use the Premium features and purchase a subscription.

Jbunnyadams ,

Great App

It makes sense of counting calories

Developer Response ,

Thank you for leaving your review, happy to hear you like it!

Christina ❤️❤️❤️❤️ ,

i love this but...

i really love this app, it helps me stay motivated. i especially love the step counter but for some reason it’s not working. it’s counting my steps but not showing what i burned. please try to fix this 😭😭

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Cerretan ,

Stop asking to upgrade to Premium So Often

ANNOYING

Developer Response ,

Thank you for this feedback - it has been forwarded to the team responsible.

Tylerasher ,

Rip off

You cant do anything without paying, a total waste of time

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

wingmonster ,

One month into using premium, and I am locked out of my account

I can’t use the premium services I paid for since the app logged me out. Beware...

Developer Response ,

We are sorry to hear that! Please, make sure that you are logging with the email address under which you purchased your subscription with. Let us know through contact@lifesum.com if you need further assistance!

noneava ,

Issues

Wish I could enlarge or make the print bigger. My old eyes need bigger. Ha

jmomofboys3 ,

Fit mom

wish it was a free app! It’s so helpful!

Developer Response ,

Our free version provides all necessary tools for basic tracking and helps you reach your goal successfully but we are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding and thanks for your 5 star review!

Yourmamam ,

Awesome App

Enjoying how easy it is to use app!!

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to read that you are satisfied with your Lifesum experience.

jclbenz ,

Change

We should be able to change the macros.

Developer Response ,

Thanks for your feedback. We had to remove this feature for several reasons but the app will still automatically calculate the calorie goal / macros that match your goal based on your details and follow the recommendations for healthily reaching your goal.

Jackc1307 ,

Good UI and has helped a lot.

Very good app.

Developer Response ,

Thank you very much for your feedback! We are glad to hear that you like our app.

tygfewsc ,

Beautifully Designed

Gorgeous, functional, fun. This is a dope app. Additionally, records bar codes it’s just dope!

Developer Response ,

Yay! Thank you for your review, we are thrilled to hear it!

Angela0999 ,

Disappointed

When the new version came out, it erased all my previous data.

Developer Response ,

Thank you very much for reaching out. Could you please either leave your contact details so we can reach out to you directly or reach out to contact@lifesum.com and send more details so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

sndke shsgs ,

Horrible

So I put my email and password in and it won’t let me in it keeps saying it’s wrong and then I tryed 10 more times so this is horrible

Developer Response ,

We deeply apologise for this! Please contact support directly at contact@lifesum.com and they will help you sort this out. Thank you!

cvlynnn13 ,

THE WORST !!

I did a free trail for the app. I needed up canceling it before my trial was over. It just wasn’t a app for me. However. My account still got charged 45 dollars and it overdrafted my account!!!

Developer Response ,

Thank you very much for reaching out. By confirming your purchase in iTunes you have purchased a Premium subscription as stated in their terms and communicated during their purchasing process. If you prefer a refund, please contact iTunes directly. Lifesum does not have any access to Apple's payment data and is thus not able to grant a refund for the purchase on their payment platform.

SanPippie ,

Useless to me

Will delete my profile. I subscribed in order to use premium features but even then the app cannot be customized for my 3 food allergies.

Developer Response ,

We are sorry to hear that Lifesum didn't reach your expectations! Feel free to send us your registered email address through contact@lifesum.com if you need assistance with a refund.

Anger bear ,

Apparently costs money

I just need a tracker that understands I’m not “over” on fats doing Keto. Cannot figure out how this works without joining the paying version. Annoying.

Developer Response ,

Thank you for your feedback! Can you please send us more details through contact@lifesum.com so we can assist you? Thanks in advance!

bearded dragon girl<3 ,

Ehhh

This app is ok but you have to pay for everything. It won’t even let you have a few recipes. You have to pay to for it.

Developer Response ,

Thanks for your feedback. Our free version provides you with the necessary tools for basic tracking, however, we are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding!

Swagg(n)er ,

Pretty good

I like the app. It looks great. Works good. It should read water intake from other apps, like apple health.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

PatsBrat ,

Steps

How come my steps are imported some days and not others?

Developer Response ,

We are truly sorry for any problems you are having with the app in connection with Health.


The team is working hard on identifying the problem and will do its best to provide a solution as soon as possible.


We sincerely apologize for this inconvenience and appreciate your patience while we get this sorted out.

mach19 ,

Doesn’t even work

Nothing works on iPhone XS. Tried uninstalling and reinstalling. App opens but trying to do anything leads to an infinite loading screen.

Developer Response ,

Our apologies - we are sorry to hear that! Feel free to send us more details at contact@lifesum.com so we can look into this for you. Thank you in advance!

frustrated in stamford ,

Calorie count fantasy

Just went thru install etc. First entry in diary told me a serving of almond butter was 6 calories and coffee with half and half was zero. If I used this app I would gain weight!

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

lisa.zolot ,

Super cool!

Love you regular UI updates guys! Well done.

Developer Response ,

Thank you very much for your feedback really glad you are satisfied :)

joyce.jl ,

Apple sign in not working

Try to rest it through settings still doesn’t work.

Developer Response ,

Thank you for your review and sorry to hear that! Can you please send us more details regarding the issue through contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the trouble!

shelbsss8 ,

Eh

Is there a way I can get my money back? Don’t love the app and don’t find it very helpful. Definitely not worth the money.

Developer Response ,

We are sorry to hear that you are not satisfied with our app and thank you for rating us. Please, reach out to us through contact@lifesum.com for further assistance with your payment. Thank you!

LalAllopspks ,

DisappoiNted

You learn nothing. Lots of smiley or frowny faces but it doesn’t really explain why or give suggestions how to fix it. or give substitute suggestions.

Developer Response ,

Thank you very much for your feedback!



Please click on the "Learn more" link in the app in the meals or food items in order to get an explanation for the smileys - clicking into a meal or food items you also get an exact explanation what is leading to the specific rating.

NicaRinda ,

Fake marketing - total scam

Total rip off. Charged immediately for program that offered zero of what I was looking for. My Fitness Pal is free and better. The library has free Keto books.

Developer Response ,

We are very sorry to hear that you feel that way. Please contact us at contact@lifesum.com with more details about your experience so we can understand even better what you do not like about the app.

Vivzster8 ,

!!!!!!!Do not purchase!!!!!!

Very overhyped. Numerous glitches. Limited recipes. Not affordable. Doesn’t have many features. Scammed into premium app announced $3.75/mo. ended up charging the full amount the first month!!!

Developer Response ,

We are very sorry if you are not satisfied! As stated on the Premium page as well as in iTunes (you see the full sum being charged when confirming the purchase) al subscriptions are deducted in one total sum at the beginning of the subscription.


But no worries - please contact us at contact@lifesum.com and we will certainly help you with getting a refund.

seikelc ,

Love Lifesum.

Very informative. Keeps me on track.

Developer Response ,

Good luck with reaching your goal!

Gen Amb ,

Gen Amb

From the description i thought there would be shopping list... i don't see them and i expected more variety of recipies

Developer Response ,

Thanks for your feedback - we are sorry to hear that you are disappointed! The shopping list is included in the 3 week weight loss plan https://bit.ly/2JqwEJP

bschiltz27 ,

Worthless Ap unless you want that

This ap offers nothing unless you are willing to pay through the nose. Don’t bother to download.

Developer Response ,

Our free version offers the necessary tools for basic tracking, however, we are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding and, please, feel free to send us your registered email at contact@lifesum.com for a free Premium trial!!

Valeria_shhhh899 ,

Ripoff

Almost every feature you need to pay the subscription. Even to adjust your calorie goal!

Developer Response ,

Thank you very much for your feedback!


Behind Lifesum stands a team with more than 60 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!


Please feel free to contact support at contact@lifesum.com for a free trial so you can test all features.

arseeman ,

Great app

This is very easy to use

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to read that you are satisfied with your Lifesum experience.

Gslori ,

Calendar

Would be nice if calendar started on Sunday

Developer Response ,

Thank you very much for your feedback! We will make sure that it reaches the responsible teams.

Cindygarnold ,

Cancel

Unfortunately payment first then find out it is not a good plan. I entered food allergies but recipes do not reflect needs. An example I am gluten intolerant but the 1st day breakfast includes barley which is gluten.

Developer Response ,

Thank you for leaving your review. We are very sorry to hear that you are not satisfied.


At the moment the normal Diets support allergies and food preferences under Settings/Food Preferences but, unfortunately, we have not been able to reflect these on Meal Plans as well. We hope to soon be able to add that option.

NaeChism90 ,

Buggy

This app has a lot of bugs. Really disappointed considering I’m a premium member.

Developer Response ,

We deeply apologize for the issues you are experiencing.


Please contact us with details, step description and screenshots directly through the app under Settings/Support > click on the contact option in one of the FAQ articles - so we can start investigating. Thank you!

Asaaamii ,

Very good

The recipes are delicious and hope it keep good 💚🙏🏻thanks sanne vlote for sharing this app

Developer Response ,

Thank you so much for sharing your review, glad you like the app! :)

Jasmine Marie C ,

Hope it works

I’m not sure how to use but I like the tracker

Developer Response ,

Hi Jasmine, thank you for your review! Please feel free to contact us directly at contact@lifesum.com if you have any questions or need any assistance, we are here to help! :)

LIBBY WORSHAM ,

It looks great but I have a problem

I tried to search for a food, and the KEYBOARD WONT POP UP!!!! Pls help, I’m in dire need of assistance. If ya help me out then I’ll give this app 5 stars 😓😓😓

Developer Response ,

We deeply apologize for the issue you are experiencing.


Please contact us with details, step description and screenshots directly through the app under Settings/Support > click on the contact option in one of the FAQ articles - so we can start investigating your issue. Thank you!

Janranba ,

Doesn’t have everything in this app

Need option for home made recipes

Developer Response ,

Thank you for your feedback, please feel free to email us with more details regarding your request at contact@lifesum.com. Thank you!

annaaa- ,

won’t stop crashing

i loved this app until i got the new update it keeps bringing me to the page telling me to get it even though i already have. i tried customer support and it didn’t help.

Developer Response ,

We sincerely apologise for this issue! We have resolved the problem and a fix will be out with our next version release sometime this week. Thank you for your patience!

qpshdrnkd ,

Help.

Why this app is amazing I just downloaded it and it will not let me do a plan without becoming premium.

Developer Response ,

The app as you download it is free - offering you basic features as food, water and exercise tracking. Part of the app consists of with paid content. Behind the app stands a big team of more than 80 employees - these costs have to be covered. Thank you for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

kj45698 ,

Eh. Not great.

the app continually is unable to save entered meals. The entered calorie amounts will be there when you first enter then disappear and you have to re-enter it. It does this over and over. Not worth it.

Developer Response ,

We deeply apologize for the recent issue.



The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution during the night and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

Nivesj ,

Not enough branded food no scanner

This doesn’t recognize as many branded foods as carb manager app.

Developer Response ,

Thank you for your review and feedback!

AriT7 ,

trash

Literally doesn't work if u don't pay! It didn't even let me add my breakfast without it asking for a subscription.

Developer Response ,

Thank you for your review. Tracking in your Diary doesn't require a Premium upgrade. You can check here https://lifesum.com/premium/ the differences between our basic and Premium versions. Please, feel free to send us your registered email address through contact@lifesum.com for a Premium trial!

Blue bell flower ,

Haven’t opened the app in months

Its a good app and everything, but I left haven’t touched it in a long time and got charged premium without my knowledge

Developer Response ,

We are sorry to hear that! It sounds like you didn't cancel your subscription before it was due to renew. Please, send us your registered email address or a copy of your transaction receipt through contact@lifesum.com so we can further assist you. Thank you in advance and apologies for any inconvenience!

Eternalgil ,

Over charged

I bought the annual membership to include a 30% discount. I was charged Full price. Can you please check this issue?

Developer Response ,

We are sorry to hear that! Can you please send us a copy of your transaction receipt and your registered email address through contact@lifesum.com so we can fix this for you? Thank you in advance and our apologies for any inconvenience!

Kels k. ,

Poor diet recommendations

Deleted immediately after it told me not to eat two days out of the week. Unhealthy and dangerous. No educated dietician would ever recommend this

Developer Response ,

Thank you very much for your feedback! We think you are referring to the 5:2 diet: you eat normally for five days and then fast for two days. This means you can eat only up to 25% of your normal caloric intake, when on restriction, which is between 500-600 calories. That does not mean that you are not allowed to eat anything but limited in order to get the desired effect.

Bmarts2000 ,

Plan

Won’t let me change my plan??? I wanted the Ketogenic Easy plan but won’t stop putting me on classic

Developer Response ,

Please contact support with more details at contact@igfesum.com and they will look into your issue. Thank you!

hrp1212 ,

Great app complex recipes

App works great but recipe option don’t contain enough “normal” simple options.

Developer Response ,

Thank you for your feedback! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd :)

bully1955 ,

Gorj little app

Love it! So easy & bright. A pleasure to use❤️

Developer Response ,

We are very happy to hear that you are satisfied with Lifesum - many thanks for your review and good luck with your goal!

ggggggghgqwerty ,

Interesting

Lols like this is what I want

Youwinno ,

Love the app but unable to get to login screen

I’ve redownloaded twice, and I can’t do anything. The screen is stuck on the Lifesum logo pre-sign-in. Please help!

Developer Response ,

Thank you for reaching out! Could you please either leave your contact details so we can reach out or send more details directly to contact@lifesum.com so our support can help you further? We apologise for the inconvenience.

Anon-ay-miss ,

Very limited

I found the app to be very limited in what it offers. I wish I hadn’t paid for a subscription. Little to no automation. Very simplistic. I am stunned this is considered award winning.

Developer Response ,

Hi there, we are sorry to hear that yo eel this way but thank you for your feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com. Thank you!

Não é canja não ,

Very disappointed

I regret subscribing. It looks nice but I cannot add my own cooking. The subscription is more expensive than others and offers less. Not happy at all!!! DO NOT SUBSCRIBE, YOU WILL REGRET!

Developer Response ,

Thank you very much for reaching out to us.


You find the option to add own food items, recipes or meals as follows: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-edit-or-remove-items-under-favorites-recipes-food-items-meals-exercises---ios&p=all

Tinasz ,

No Room For Alternative Diets!

The app asks about your diet and I checked vegan! All food suggestions were meat. I would stay far away from this app!!! It clearly discriminates!!!!

Developer Response ,

Thank you for your review, we regret you had a bad experience with us, please feel free to send us more details directly to contact@lifesum.com so the support team can look into where the issue lieas and help you solve it. Thank you.

Alessandra otero ,

Signing up

Wouldn’t let me choose any number for my goal

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Kjarjarbinks ,

Completely useless

It won’t accept my weight and won’t let me go on without putting in my weight. So I can’t used this app at all.

Developer Response ,

Please make sure to contact us with details and screenshots so we can look at this. We would need the page with the error message you get as well as the Settings/Personal Details. You can contact us at contact@lifesum.com


Thank you very much!

jeanmichelchaplin ,

I didn’t get my premium subscription

I payed the one month subscription and I can’t use all the tools that the app promised... what can I do? I feel fooled!

Developer Response ,

Please feel free and contact us with more details at contact@lifesum.com so we can take a closer look at this. Thank you!

k2a2y2l-4a ,

Great UI

Seems like a beautiful app but the best features require purchase. Put in the purchased section.

Developer Response ,

Thank you very much for your feedback!


Behind Lifesum stands a team with more than 60 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!


Please feel free to contact support at contact@lifesum.com for a free trial so you can test all features.

Some omnisexual Frog lover ,

GREAT APP

I love this app! I have an ED whiten I’m trying to tame and this is helping a bunch! Great app!

Developer Response ,

We are very happy to hear that Lifesum has contributed to your healthier lifestyle and we thank you very much for your review!

Jen 22 ,

Not for Keto

Entered all my info and realized I was under “Classic diet”.


You have to buy any other option.

Didn’t think that was clear in the description.

App looks okay otherwise.

But I’m not to thecpoint that I have to pay.

Good luck!

Developer Response ,

Hi there, thank you for sharing your feedback! Behind Lifesum stands a team with more than 80 employees and these running costs have to be covered. Currently the subscription model including Premium features is the best we can provide. Please email us at contact@lifesum.com for a free trial.


Thank you for your understanding!

miraiza63 ,

Not what I expected.

I decided to do the 3 month Lifesum. I've had enough time to determine it is not for me. (I only used 1.25 months) It doesn't scan food items correctly. I will scan in the package and the calories and protein wouldn’t be accurate to the item I just scanned per serving. I’d either get the calories right or the protein but not both. Over half the time, you have to measure your food by weight instead of doing it by cups. I have to tweak most of my stuff and you can't look up uncommon food items a little under half the time. And I haven't once used there meal plans because at least one item in the recipe we don't have in our home. It normally is an uncommon ingredient that poor people wouldn’t have in their cupboard. They don't set up planning for a weekly bases or grocery lists like I was hoping. And there recipes aren't exactly set to your style. Chose clean eating and most recipes still lacked the protein factor which is my hardest obstacle. (I can never seem to eat enough in my diet) So don't get this app unless you are only counting calories and if that is the case don't do the upgrade. Not worth it. But I'm glad I did it so I now know what it all entails. This was a good step to finding what I AM looking for. Calorie counter and meal planner combo. But even that isn’t needed if you have the Fitbit app. PS it also doesn’t hook up to MY version of the Fitbit which was disappointing. If you still decide you’re going for it and want to pay for the upgrade double check in your Fitbit app to see if you’re Fitbit is compatible. And if you DO have a Fitbit I highly suggest you just pay the premium for that.

Developer Response ,

Thank you for your valuable feedback, we appreciate it.

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

sbbstuarto ,

Trying To Cancel

virtually impossible to find the command to opt out of the upcoming installment, which makes it a scam in my book!

very cumbersome and not friendly

Developer Response ,

We are very sorry to hear that you feel that way! We will make sure your feedback reaches the responsible teams.

natalie popewell ,

NO SUPPORT

This app is terrible. I purchased the subscription and it never showed up on my account. I contacted support 3 times and NEVER received a response. NO SUPPORT, would not recommend.

Developer Response ,

We are sorry to hear that. Please, make sure to contact our support team directly through contact@lifesum.com with your details and a support agent will get back to you as soon as possible. We apologise for the inconvenience and thank you for your patience!

rose5261 ,

Latest Update DOESN’T WORK

new update lets you put in all your items to track then is a clean slate as soon as you finish entry

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution during the night and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

Mcduffia ,

Pretty but Eh

Pretty layout, but the app consistently has a pop up to get a subscription. Every time I clicked on something, the pop up appeared.

Developer Response ,

Thank you very much for your feedback! We will forward it to the responsible team for their knowledge.

keiwhxjx ,

Love itttt

My favorite tracking app

Developer Response ,

Thanks a bunch for your feedback! We are very happy that you are satisfied!

Rocky suelyn ,

It’s NOT free

You really should let people know you charge a monthly fee before wasting people time downloading this app. You just wasted my time

Developer Response ,

The app as you download it with its basic features is free.


Premium features are part of the Premium package.

Debchib ,

Debchib

Very easy to navigate.

Developer Response ,

Thank you for your 5 star review and good luck with your goal!

Ms. ZX10R ,

Restore

I can’t restore my subscription....the app keeps asking me to subscribe....when I already have a 6 month subscription....please help

Developer Response ,

We have just launched a new version in the App Store that should fix your issue.


Please proceed as follows:


1) download version 9.1.0

2) log out and in again

3) force close the app and restart the app

4) track a new food item


These steps will trigger the data being synced to the app correctly.


If you still should have any problem, please come back to support with details at contact@lifesum.com


We deeply apologise for all the trouble and the waiting time!


The team is doing its utmost to completely solve this as soon as possible.

beka7777777 ,

This is a cool app

I wish the recipes were free it’s still gud app

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 80 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

pietea24 ,

Horrible

Stupid app, gives horrible meal plans and I was charged $54 without knowing and can’t get it back. Extremely upset and unsatisfied.

Developer Response ,

We are sorry to read that you are not satisfied. A charge can only occur if a user actively purchases a new subscription or has a running subscription that is renewing. If you would like to receive a refund, please proceed as follows: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-receive-a-refund&p=all

omarinaomi ,

Lose

How do you get started in developing your Wright lose plan. There are know instructions or go to steps to set up program. Please advise.

Developer Response ,

Hi there, thank you for reaching out! The premium version is offering many diets and meal plans to meet your goal, and the app is also calculating your individual calorie goal based on the details you give under Personal Details (under settings). Here you can see all diets/plans and what goal they are suitable for https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=diets-meal-plans&f=overview-of-all-diets-meal-plans-in-the-app&p=all. Thank you!

vH2KB ,

Was excellent

Was perfect, But now cant add food I press track and it doesn’t.

Please add more arabic cuisine

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

Maddblaze112 ,

Not for me

Paid $30 to find out the recipes are not great and just inconvenient.

Developer Response ,

We are sorry to hear that Lifesum didn't reach your expectations and thank you for your feedback.

rachm333 ,

Keeps telling me to update won’t let me enter the app

I’ve deleted and reopened this app twice now and it keeps prompting me to update and won’t let me enter it.

Developer Response ,

We are truly sorry about this issue. Please, force-close the app on your phone and see if that fixes the problem. If it doesn't, please send us more details through contact@lifesum.com so we can further investigate. Thanks in advance.


Be2010nov ,

Complication (Apple Watch)

Why can’t you enter data on Apple Watch? In the past, this feature was available.

Developer Response ,

We are very sorry that you are not satisfied with the new Apple Watch app version. Here you find more information about how it is now working:https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?l=en&s=partners-trackers&f=the-apple-watch-app---how-is-it-working&p=all

Luvnjc247 ,

Crashes

App keeps crashing. Too many premium only features.

Developer Response ,

Please make sure to update you OS to the latest version (this is happening when you still use 9.X). That will solve the issue. If you should still experience the same issue after the update, please contact us at contact@lifesum.com

johngzz ,

Keto Diets but No Net Carba

Great and amazing app for tracking diet, health, and fitness but it’s still missing the capabilities to track Net Carbs instead of total carbs.

Developer Response ,

Thanks for your review! Tracking net carbs is not available at the moment but the good news is, is that it's coming very soon. Thanks for your patience!

its taken because its me ,

Review. I was very disappointed with this app

I deleted the app because all I got was two bills.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

LifeIsADreamInColor ,

App Looks Good But Fonts Too Small

I am consider it a a removal from my iPhone soon.

Developer Response ,

We are sorry to hear that! Please, let us know through contact@lifesum.com if there's something we can do to make your Lifesum experience worth your time or send us your feedback on why you want to discontinue using our app. Thanks in advance!

Vanessag661 ,

Can’t do anything

If you don’t get the premium then just delete the app, there isn’t much you can do without it.

Developer Response ,

Thank you very much for your feedback!


Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

CeCe GP ,

Great app

Works as expected.

Developer Response ,

Thank you very much for your feedback! That is highly appreciated!

mljkcabga ,

I like the recipes

Love that it gives you healthy recipes

Developer Response ,

Many thanks for your review!

Savvyyyg ,

Not happy

This app doesn’t always open when I need to use it. I wish I could get my money back

Developer Response ,

You have to cancel a subscription purchased via iTunes, through your iTunes account (you can reach your account via computer or your iOS phone). Apple does unfortunately not give us access to their users’ iTunes accounts so we do not have any technical way to cancel the subscription ourselves. But we are enclosing all the information you need in order to be able to process the cancellation yourself.


Please follow the steps in this guide: http://support.apple.com/kb/ht4098 and let us know if it does not work.


If you don’t get the option to cancel in iTunes, that can either mean that the subscription has already been cancelled or that you are logged in with the wrong Apple ID. To be 100% sure about your subscription status, please contact Apple directly. We unfortunately do not have access to the status info of your subscription either.

Craiger07 ,

Inaccurate product barcodes

You can’t update “verified” barcodes, even if the eh are dramatically wrong.

Developer Response ,

Hi there, thank you for your feedback! Please feel free to email us the items you are referring to at contact@lifesum.com, and we also appreciate if you would like to report the errors you encounter in the app so we can take a closer look. Thank you!

krv33bm59 ,

💪🏼

Love the app but hate that it won’t sync with Fitbit and premium seems a put spendy

Developer Response ,

Thanks for your review! It is possible to connect with Fitbit in our Premium version. Please, feel free to send us your registered email address at contact@lifesum.com for a free Premium trial!

me38461" ,

Bugs

Supposed to sync to Health App but consistently loses connection. Frustrating

Developer Response ,

Users are currently experiencing issues with the data sync between Health and Lifesum. That problem is related to operating systems older than 11.4. on your iPhone.


Please make sure to update your OS to version 11.4. and check if you are still experiencing any problems. You find more details about the version under Settings > General > Software Update or on https://support.apple.com/en-us/HT208067#114.


If that should be the case, please contact us with more details and screenshots at contact@lifesum.com

Radu.Andrei ,

Spamming

Between 2 emails back to back and in-apps pop ups to upgrade , i didnt find time to log in my food

Developer Response ,

Thank you for your feedback!


Could you please be so kind and contact us with a screenshot where you can see this information at contact@lifesum.com? We would like to investigate this!


We apologise for the inconvenience!

derpuhpuh123 ,

I need to cancel and they won't let me

Cannot cancel the subscription no matter what I try. I no longer need it . Please this is fraud

Developer Response ,

Sorry to hear that! Please, send us your registered email at contact@lifesum.com and we will get back to you as soon as possible. Thanks!

The-4thHorseman ,

Used to be ..

Used to be a great app. Since the update it crashes every time I use it! Would love for it to be fixed!

Developer Response ,

Thank you very much for contacting us!


We are deeply sorry for the issues related to the latest version of the app!


We would kindly ask you to proceed as follows and come back to us in case this is not solving the issue for you:


>>Please log out of the app and in again. <<


This should solve the issue for you as it will trigger the sync of related data leading to the current issue(s) you are experiencing.


If it should NOT solve it OR if the issue should reappear after some time:


Please contact support at contact@lifesum.com and let us know after what time frame and how frequently this happens again.


Your feedback will be crucial for the investigation and solution of this issue.


Thank you very much in advance!


And again - please accept our apologies. We will do our utmost to solve this as soon as possible.

summer eppes ,

Slowly but surely

It help to keep me accountable

TheGavinator3000 ,

2 problems

it seems good but theres 2 problems. 1 it says 12 and up on the apple store but you need to be 13 to use it. 2 they dont have a free version with ads or something or at least a free trial.

Developer Response ,

Thank you for your review. Our age restrictions comply with the Children’s Online Privacy Protection Act (COPPA.). Thanks for your understanding!

chefbree ,

Paid Premium Nothing works

There is no support. Paid Premium yet do not have any features. Will contact Apple .

Developer Response ,

Sorry to hear that! Can you please send us your registered email and a copy of your transaction receipt so we can fix this for you? Please, make sure to send your information to contact@lifesum.com. Thank you!

Mancini's Scarf ,

Garbage app

Basic app that does nothing. It is not as advertised. It doesn’t offer diet plans. It just counts calories and suggests recipes. I want my money back.

Developer Response ,

We are sorry to hear that Lifesum didn't meet your expectations. You can check these articles to find out about our different diets and meal plans: https://bit.ly/2yT71dQ, https://bit.ly/2H5Wz7c. Make sure to send us your registered email through contact@lifesum.com so we can help you with a refund.

pretty isnt worth it ,

No features unless you go premium

Pretty, but my fitness pal has many of these features in the free version

Developer Response ,

Thank you very much for your feedback!


Behind Lifesum stands a team with more than 70 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!


Please feel free to contact support at contact@lifesum.com for a free trial so you can test all features.

Billlllllllboiii ,

I wanna love it but

i wanna love it but the app crashes while searching for food to record and doing most things in the app. please fix this.

Developer Response ,

We apologise for the issue you are experiencing.


Please contact us at contact@lifesum.com as soon as possible with details so we can investigate. Especially important to know is:


- phone model

- OS installed

- Lifesum version installed

- when exactly is the app crashing? Could you please give us the exact steps?


Thank you!

healthy kids healthy mom ,

I LOVE LIFESUM

Lifesum is one of the best health apps I have ever used and gave me max results

Developer Response ,

Many thanks for your great review! :D

qmv0603 ,

Crash everytime I tapped the Plan

Everytime I tap the Plan, it crashs

Developer Response ,

We are truly sorry about this issue! Please send us more details at contact@lifesum.com so we can further assist you - thanks in advance!

jeminimoon ,

beautiful. thank u cody ko

i wouldn’t have found this app without him. i have always looked for a health app that didn’t annoy me. if cody approves then i approve

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

•MGG• ,

Wont send me an email to reset password

Can’t use the app. It won’t send me an email when I ask to reset password.

Developer Response ,

We deeply apologise for this! Please contact support directly at contact@lifesum.com and they will help you sort this out quickly. Thank you!

morgan0512 ,

bug that needs fixed

there needs to be improvement made on the personal data input. when i try to type in my weight and height it says it is invalid and will only let me have my height and weight at “0”.

Developer Response ,

We are sorry to hear that! Can you reach out to contact@lifesum.com with more details and some screenshots showing the problem so we can further assist you? Thanks in advance and apologies for the inconvenience!

CatholicLore ,

Not enough recipes

You would think that it’s worth to pay the $45 so you can unlock the recipes but they need to add more!!!!!!! 👎🏻👎🏻👎🏻

Developer Response ,

Thank you for your review. We are sorry to hear that you are not satisfied with our recipe collection. We have forwarded your feedback to the team responsible!

liabea.123 ,

update isn’t letting me upload meals

i’ve never had issues with this app before:(( it updated yesterday and now i can’t log any food for today (even after re-installing the app twice) really frustrating

Developer Response ,

We deeply apologize for the recent issue.



The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution during the night and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

Leonardo Gaona ,

Doesn’t let me put weight

When I put I want to lose weight it says that the my goal weight’s BMI is low. I’m just trying to lose 9 lbs cmon!!

Developer Response ,

Sorry to hear that! Can you please send us screenshots showing the rest of your details your are trying to enter, through contact@lifesum.com so we can look into this for you? Thanks in advance and apologies for the inconvenience!

Lognag_J.Pauler ,

I hate it

I got this app cause I’ve seen a lot of YouTubers talk about it so I wanted to try it out myself and Nothing works I can’t do anything on it

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

Francis9023 ,

Account has been compromised

My account has been compromised and reached out to Lifesum, but they have not responded nor do they care about their consumers.

Developer Response ,

We are very sorry that you feel that way. We are answering every email reaching us without exception. Currently we have a longer response time as usual as we have many more emails than normally. The support team is doing its best to answer all mails as soon as possible. Thank you very much for your understanding!

keaton and nana ,

Lifesum is the best app ever

It keeps me very very healthy and in shape

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to read that you are satisfied with your Lifesum experience.

Tom Karns ,

Excellent food catalog

Huge range of foods in the lookup catalog and the barcode scanner is fun.

avery😛😜🤪🤨 ,

It doesn’t work for me

I’m 14 and weigh 79lbs and 5ft 2 I would like to loose weight but it says that I am unable to because it is an unsupported weight....

Developer Response ,

Apologises for the inconvenience, and thank you for your feedback. Our product is calculating our users Body Mass Index (BMI) by body weight in kg / height in meters2, which is a well used and validated method. In order to prevent an unsafe usage of our product, we have certain limits. If you are below or above our allowed BMI limits, we lack the resources to provide you with the correct guidance needed, and kindly ask you to turn to your health care provider for further assistance.


Sbrownsf ,

Disappointed

No option for following Paleo (no dairy, grains, legumes)? Not going to work for me I’m afraid.

Developer Response ,

Thank you very much for your feedback! That is highly appreciated! We are very sorry to hear that you feel that way! We will make sure your feedback reaches the responsible teams.

game recommeder ,

Worst app ever y’all are foolsIf you download this app

I was signing up and they said they could NOT help me this is just poo

Developer Response ,

We are sorry to hear about this, please contact us directly at contact@lifesum.com with more details regarding your request and our support team will assist you further! Thank you!

macfizzy ,

Can’t enter exercise anymore

Recent update won’t let me enter exercise. Pls fix

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

I h8 advertisements ,

Useless

I spent 30 minutes trying to create a “meal” within the app then it disappears when I try to add it to my breakfast.

Developer Response ,

Thank you for rating us and our apologies for this issue! Can you please send us more details through https://lifesum.com/deep/settings?page=support so we can assist you further? Thanks in advance and again, apologies for this inconvenience!

blazingbird ,

Doesn’t have meal plans

This app doesn’t create meal plans for you, you must individually pick out every meal. False advertising

Developer Response ,

Thank you very much for your feedback!


Please feel free to contact support at contact@lifesum.com for a free trial to Premium so you can test all features.

Cushmanc2 ,

Can’t get past step 1. Big issue

It won’t even let me sign up. Keeps saying an error message about client secret

Developer Response ,

We are very sorry about this error! Following these steps should solve the problem: Go to Settings, Go to Apple ID > iCloud > iTunes & App Store, Click on Password & Security, Click on Apple ID logins, Select Lifesum > Stop using Apple ID. After you go through the above, please restart the Lifesum app on your phone and proceed to login with Apple. If this issue persists, please let us know through contact@lifesum.com and we will get back to you as soon as possible. Thank you in advance and apologies for this inconvenience!

BellsNWhistles ,

Great Variety, a little too hung up on calories

I really like this app and it was super helpful when I went Pescatarian last year because I was able to track what I ate and saw what food choices were good and which ones weren’t. I started using the app again a month or two ago and I love how even on a free account, there’s a lot of trackers like water intake, exercise, seafood, fruit, and veggie trackers. I think all that’s great, and I love that if a food I scan isn’t in the database, I can quickly add it in and add it to my food diary.



The reason I give this app four stars instead of five is because I don’t like how much this app focuses on calories. I realize some people do prefer to count calories, but I don’t. I prefer to focus on what fills me up and what makes me feel healthy. So when I tracked one day that I had a salad and a bowl of fruit for lunch (not my typical lunch but that was all I could whip up at the time), I felt full and satisfied but was given the blue “meh” face because I didn’t reach my calorie goal that was set for lunch. Some days I prefer to eat foods I know will fill me up and are made with good ingredients but due to the calories, I’m told they’re “okay” choices even though I feel they work for me and help to avoid overeating food just to meet caloric goals. I had previously been following a plan to gain weight and muscle through this app but had to stop because it was too difficult to meet the daily caloric intake suggested for me.


I will keep using the app because so far it’s the only food diary app I actually like but the focus on the calorie counting part of the app makes it feel a bit restrictive.

Developer Response ,

Many thanks for your review - we truly appreciate your feedback and we have forwarded it to the team in charge!

Gwendylynnwin ,

Awesome app!

I love the reminder notices and the easiness of use!

Developer Response ,

Thank you very much for your positive feedback! We are very happy to read that you are satisfied!

Shetterley's ,

Disappointed

I saw advertised the Life score and I can’t find it anywhere? I ever paid for the premium version?!?!

Developer Response ,

Please check if you have the following settings:


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=known-issues&f=i-cannot-find-the-lifescore-anywhere&p=all


Should you be following all this and still cannot see the Life Score, please contact support at contact@lifesum.com

Irked.1 ,

I want my money back

Subscribed but not getting anything that is being advertised—what gives?!?

Developer Response ,

Please, send us your registered email address and a copy of your transaction receipt at contact@lifesum.com so we can resolve this for you as soon as possible. Thanks in advance and apologies for the inconvenience!

mssweetart ,

App keeps crashing

This app keeps crashing on me. Every time I try to see the meals, a blank screen comes up.

Developer Response ,

We deeply apologise for the issue! The team has already found the reason for the problem and is working on a fix for it. A new version with the solution will be published as soon as possible!

CDCD ,

Can no longer log in weight. App crashes

Need to fix this bug!!

Developer Response ,

We have just launched a new version in the App Store that should fix your issue.


Please proceed as follows:


1) download version 9.1.0

2) log out and in again

3) force close the app and restart the app

4) track a new food item


These steps will trigger the data being synced to the app correctly.


If you still should have any problem, please come back to support with details at contact@lifesum.com


We deeply apologise for all the trouble and the waiting time!


The team is doing its utmost to completely solve this as soon as possible.

jhbhjsdbfjhdsbf ,

Poor refund policy

This app automatically renews and does allow you to get a refund once they charge you.

Developer Response ,

Thank you for your feedback!


You are eligible for a refund during the first 14 days after the renewal.


In order to get a refund, please proceed as follows: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-receive-a-refund&p=all

freebirdie81 ,

Billed

I thought I’d be billed $3 and change every month, but I was billed the whole $44 at once. Not okay with that and can’t find where to cancel.

Developer Response ,

The reason we show the monthly cost, is for our users to see the difference in price from subscribing yearly and monthly. A monthly subscription is also available. We show you the total price before you pay. We are sorry if this wasn't clear enough. Please, send us your registered email through contact@lifesum.com so we can help you with cancelling.

Mcritter ,

Doesn’t sync

Got the app to load my nutritional information into the apple health app. Only worked for one day.

Developer Response ,

Thank you very much for contacting us! We apologise for any issue you are experiencing.



Can you please check if Health and Lifesum are still connected under Settings/Automatic Tracking and if that might be the reason that there is no sync at the moment?


Is the sync triggered when you disconnect the apps and connect them again?


Please contact support at contact@lifesum.com with more details.


Thank you very much in advance!

JD_jrlong ,

Vegan Meal Plan with Meat

I tried this out as a free subscription through NTC and I filled out the survey as vegan and the recipes were predominantly meat based. Definitely not vegan friendly.

Developer Response ,

We deeply apologise for this! Please contact support directly at contact@lifesum.com and they will help you sort this out quickly. Thank you!

Behnoosh nooshi ,

Helpful

So far so good

Developer Response ,

Thanks for your feedback and good luck with reaching your goal!

hereforwifi ,

Weight options

So I’m underweight and every time I put my weight in they say its wrong, but it’s my weight! It won’t let me continue.

Developer Response ,

We are very sorry for the inconvenience! Could you please send us the following details you specidied to contact@lifesum.com:


- goal

- gender

-start weight

- goal weight

- goal and plan you have chosen


Thank you very much in advance!

 ,

A joke

Horrible “meal planner” assistance. Unnecessarily complicated to navigate this app. I canceled my subscription and asked for a refund, which was not granted. Don't waste your time of money!!!

Developer Response ,

Thank you very much for your feedback! We are sorry to hear that you are not satisfied! A refund within 14 days after the purchase is no problem but please keep in mind that just cancelling the subscription in iTunes will not automatically grant a refund. A refund has to be requested separately at Apple. Please contact us directly if you need any assistance!

IFForever ,

This is THE best weight lose app

Love this app!!

Developer Response ,

Thanks for the love, glad you like the app :D

SAK092179 ,

Unable to cancel

I keep getting charged and I don’t even have the app anymore

Developer Response ,

Hi there, thank you for your review! Please contact support directly at contact@lifesum.com with your receipt and we will help you sort this out. Thank you!

stephrpr ,

Does anyone work there?

Requested a refund. I had to send two emails and I have yet to receive a response

Developer Response ,

Hi there, thank you for your review! We deeply apologise for the waiting time but can assure you that our support team is doing it's utmost to get back to you as soon as possible! Thank you for your patience!

CHAUVface ,

Misleading Special Offer

Offered me a special discounted price for yearly membership and when I clicked accept, it charged full price.

Developer Response ,

Thank you for your review! Could you please either leave your contact details so we can reach out or send more details directly to contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

JessieB823 ,

I want to cancel

I went in and canceled my subscription but I am still being charged. I want this cancelled now. What do I need to do?

Developer Response ,

Hi Jessie, thank you for reaching out to us! Please contact support directly at contact@lifesum.com and they will help you sort this out quickly. Thank you!

esarti_life ,

Unhelpful support

Two days ago, I wrote in support that the subscription was canceled. Until now, I have not received any reaction.

Developer Response ,

Hi there, thank you for your feedback and we are very sorry to hear this. Please consider our Customer Support is available during the day Monday to Friday (Central European Time) . Messages sent during the weekend will be replied to from Monday. We assure you the support team is doing it's utmost to get back to you as soon as possible. Thank you.

Dosbron ,

Keto/low carb tracking requires a subscription👎🏼

Keto/low carb tracking requires a subscription👎🏼. There’s too many good keto apps/trackers out there to pay for this one.

Developer Response ,

Thank you for your feedback!

Suicycojd ,

Not so good

App freezes up all the time. Can’t do much with it any ways because don’t pay a monthly fees!

Developer Response ,

We are very sorry to hear that the app freezes on you! Have you tried reinstalling the app to see if that helps? Also, can you please send us more details at contact@lifesum.com so we can look into this?

Momowobo ,

Wouldn’t load

I got it and I wouldn’t load I deleted and tried again still didn’t work

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

DannoM ,

Sign up?

I don't use any app that requires me to sign up before I've had the chance to try it. This is such an app

Developer Response ,

Thank you very much for your feedback!



We have changed it to that onboarding as many users previously lost their accounts and Premium accounts when having anonymous accounts. This new onboarding makes sure that you do not lose your data and will always find back.

Wegee ,

Really disappointed

No recipes or anything unless you pay their fees, not what I was looking for

Developer Response ,

Thank you very much for your feedback!


Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

Deestark ,

Keeps me slim!!

Love this app! Thanks guys! Keep it up!

Developer Response ,

Many thanks for your 5 star review and awesome feedback!

Corrinvictoria ,

good app, some issuea

having a hard time adding items to my shopping list. it won’t let me preview the meals or swap them out. it’s just a completely blank screen

Developer Response ,

We apologise for this issue!


Please make sure to update your app to the latest version in the App Store. This will solve the issue with the blank screen.

adksjahshshaha ,

bugs

good, but as of recently my active calories haven't been showing up.

Developer Response ,

Thank you very much for contacting us!


We are deeply sorry for the issues related to the latest version of the app!


We would kindly ask you to proceed as follows and come back to us in case this is not solving the issue for you:


>>Please log out of the app and in again. <<


This should solve the issue for you as it will trigger the sync of related data leading to the current issue(s) you are experiencing.


If it should NOT solve it OR if the issue should reappear after some time:


Please contact support at contact@lifesum.com and let us know after what time frame and how frequently this happens again.


Your feedback will be crucial for the investigation and solution of this issue.


Thank you very much in advance!


And again - please accept our apologies. We will do our utmost to solve this as soon as possible.

shan pu ,

Unable to restore my subscription

The app is buggy and I’m unable to restore my purchase.

Developer Response ,

We are sorry to hear that! Please, send us your registered email and a copy of your transaction receipt through contact@lifesum.com and we will fix this for you as soon as possible!

sam2003strong ,

App doesn’t open

The app doesn’t open after downloading from the Apple store

Developer Response ,

Thank you for your review, so sorry to hear about the issue! Can you please send more details directly to contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

Jds207 ,

Update ruined the app

Nothing works right - idk why. Updated it and now it’s like I can’t put anything in. Onto the next free macro app. Thanks.

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution during the night and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

Christina Alexander ,

Needs fixing

Will not take my weight for weight loss I weigh 378 and it won’t take

Developer Response ,

Thank you very much for your feedback! Please contact us with more details at contact@lifesum.com so we can double-check that the message your get is correct in your specific case. Thank you very much!

øLiViA👽 ,

Amosc: olivia_larrison

Good app but it crashes all the time

Developer Response ,

We apologise for the issue you are experiencing.


Please contact us at contact@lifesum.com as soon as possible with details so we can investigate. Especially important to know is:


- phone model

- OS installed

- Lifesum version installed

- when exactly is the app crashing? Could you please give us the exact steps?


Thank you!

Not that great but ok ,

Not worth purchasing

You don’t get much more for paying extra.

Developer Response ,

We're sorry to hear that you are not satisfied with our Premium version and we thank you for your review!

Buddha Larry ,

Nope

The integration between the iPhoneApe Watch is gooky. Exercise updates don’t occur automatically. Tech support no help. Ending subscription.

Developer Response ,

Please feel free and contact us with more details at contact@lifesum.com so we fully understand what you mean. Thank you!

Bleirbaksodjfnd ,

Not great

You have to pay for features that are standard in other apps.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

ususysgsys ,

Great! 😃😊🌷✨🌻💐🌈

good for tracking weight loss

Developer Response ,

Thank you for your review, we appreciate it!

Pris215 ,

Renewed Subscription Issues

Renewed my subscription but now I can't access paid content. Waste of money.

Developer Response ,

Sorry to hear that! can you please send us your registered email and a copy of your transaction receipt through contact@lifesum.com so we can help you with getting access to your Premium account as soon as possible? Thank you in advance!

Angelofentropy ,

Bad

Hardly any recipes if you choose a plan and most of them I can’t eat because I don’t like yogurt or cottage cheese

Developer Response ,

Thank you very much for the feedback! We are truly sorry that you feel this way.


We hope to soon add even more value in terms of changes and new features and hope that you will give us a second chance in the future.

kaitlin_elizabeth ,

Won’t open

I get stuck on the splash screen!!! Idk why. I tried removing the app and reinstalling. Writing this to let devs know

Developer Response ,

Thank you for reaching out to us, we apologise for the issue you are experiencing. Yes, please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

LavendarJulie ,

Bad update

The app keeps going into “Update” mode and cannot get out. Have uninstalled and reinstalled to no help.

Developer Response ,

We truly apologise for this problem! Can you please reach out to us through contact@lifesum.com if force-closing the app doesn't fix this problem so we can further assist you? Thanks in advance and apologies for the inconvenience!

TekkNick ,

Horrible new icon

The new app icon looks like it has failed to install. It’s like a cheese grater to my eyeballs on my precious first home screen page. PLEASE FIX IT!!!

Developer Response ,

We are sorry to hear that you don't like our new app icon and many thanks for your feedback!

JurassicPark#1Fan ,

Trash

App shuts down as soon as I open it. Hasn’t even been running for 20 minutes.

Developer Response ,

This could be related to an old version of the OS. Please update to the latest version and the issue should be fixed. If not: please contact us at contact@lifesum.com



We apologise for the inconvenience!

Croatgal ,

Loving this!

Loving this APP! Considering purchasing the Premium.

Developer Response ,

Thank you very much for your feedback! We are very happy to read that you are satisfied!

faeriedarkness ,

Purchase

The in app purchase didn’t charge me what I agreed upon when I looked in my checking. Just saying.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details at contact@lifesum.com so we can start investigating your problem with the purchasing price and solve it. Thank you!

Dayana6688 ,

The App doesn’t work

I was trying to put my weights desired

But appears something about my IMC like is so low?

Developer Response ,

We are sorry to hear this! Can you please send us some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

Kree8vkim ,

Need help/suggestions

Hello! Thank you for what appears to be a really good app to get me on track for losing weight. However in just starting out it hasn’t been very user-friendly. For instance I wanted to input a burger, with bacon, lettuce, tomato, and mayonnaise, no bun. It would be helpful if, next to each item I need to track, there was an “increase” or “decrease” button. For example, currently, to input 2 slices of bacon, I have to type the word “bacon” in the app two separate times and add it to be tracked, where it would be much simpler and less time-consuming if you had the ability to hit an “increase” or “decrease” sign next to each food to indicate that you’re having two slices of bacon (or three or four), without having to go back and input the bacon slice two, three, or four times (If that makes sense!) Also, the ability to delete anything on the “pre-planned menus” that the app suggests. For instance, on the “beef burger and lettuce leaves” dish, I do not eat onions, and I cannot eat cheese. There is nowhere for me to subtract those items from the “track this item” so then my calories, etc, will not be accurate. Also during the “test questions” there is no place to put foods that I wish to specifically avoid (ie in my case, cheese and fish). I’m not vegan/vegetarian; I do eat beef, poultry, pork... but not seafood. And I don’t care for cheese and yogurt. So it would be nicer to have the ability to input foods to avoid so that I don’t get the suggested “salmon” meal ever! This is just my first day of using so I may have more thoughts as I go along but these are what jumped out at me to begin with! Thanks!

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

3/4/67 ,

Crap software

Over loaded with ads, constant irritation with screen switching, waste of time.

Developer Response ,

We are sorry to hear that Lifesum disappointed you and we thank you for your feedback.

DookStain ,

Premium issue

Purchased premium and can not access it.

Developer Response ,

Hi there, we are sorry to hear you are experiencing this. Please contact us directly ay contact@lifesum.com and our support team will assist you!

jdobfjndbdif ,

This app says it’s for 12 and up

This app is labeled as 12+ but it says my weight too low and I want to use this app

Developer Response ,

The only options as age restrictions to choose from on iTunes are 4+, 9+ 12+, 17+ - this is why we have to choose 12+



If you are under age 13, you are not allowed to submit any personal data through our Services.


Further, we encourage parents and legal guardians to monitor their children’s Internet use and to help us in enforcing our Privacy Policy by instructing their children to never provide any personal data through our Service without their permission. If you become aware that a child under the age of 13 has submitted personal data to us, please contact us here.


We are following the Children's Online Privacy Protection Act (COPPA). COPPA imposes certain requirements on operators of websites or online services directed to children under 13 years of age.

Granton ,

Can’t Register

Major bug when signing up for an account. Says Apple ID doesn’t match the client secret.

Developer Response ,

We are sorry to hear that! Can you reach out to contact@lifesum.com with more details and a screenshot showing the problem so we can further assist you? Thanks in advance and apologies for the inconvenience!

Cw574 ,

FIX IT

I loved this app and now it keeps crashing when I try to log anything. Fix it.

Developer Response ,

Can you please update the app to the latest version in the App Store and check if you are then still experiencing the issue? If yes: please contact us directly at contact@lifesum.com

Tabbytru ,

App will not work

I downloaded the app and it will not accept my weight so I can’t continue the set up 😭.

Developer Response ,

Thank you very much for your feedback. Please Contact us with more details about the values you enter so we can have a look at it. Thank you!

altimatetruth ,

Kiki spotted the update

But does she love me, and is she riding?

Developer Response ,

Thank you for your 5 star review!

Jojo Bryant ,

Sign Up Failure

I tried to sign up multiple times but it only constantly loads.

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

PipeOrganist ,

Lifesum is no longer reading from my Apple Watch!

Lifesum is no longer reading from my Apple Watch!

Developer Response ,

We deeply apologise for any issue you are experiencing!



We are aware that this part of the app has been troublesome for some time so we have just pushed a new integration and rewrote the whole section.


Single users still can have issues though and in order to investigate these as soon as possible it is super important for us that you contact us with as many details as possible.


These issues can be:


- the button under Settings/Automatic Tracking resets itself from Active to Deactivated

- the export of data from Lifesum to Health stops (the button is still active though)

- the import of data from Health to Lifesum stops (the button is still active though)

- duplicates of third party entries cannot be deleted


Please update the app to the latest version and if you still then have any issues, please send us:


- phone model

- iOS installed

- screenshots explaining the issue

- the step description in order to reproduce

- your registered email address


These details are very important for reproducing the issue in question - the more information the better.


You can contact us directly to contact@lifesum.com

hiktmae ,

Please read if you’ve read the one star reviews!!!

I’ve been using Lifesum on and off for about two years. I wanted to write this review because I’m seeing so many critiques about the free version of this app that are just simply not true. The most common complaint being that there isn’t enough features; I honestly don’t see what these people are talking about! Since I don’t make much money, I am often using the free version instead of having the subscription.

I can still enter anything I eat and very rarely does a food item end up not being their system; even if it’s not, I can just enter the food item manually and provide the nutrient information written on the food’s label. After something’s been added, you can always easily find it later.

Another free feature that’s very helpful is the water tracker. I’ve always been bad about drinking water so it’s been very helpful to have this app keeping me accountable.

You can also track your exercise. Of course, this feature won’t be quite as accurate when it comes to telling you how much calories you’ve burned. However, the main point of this feature is to keep track of your exercise routine which I find it does pretty well. Can’t remember how long it’s been since your last leg day? It’s right there, in your daily entries!

The final free feature I’d like to mention is their food rating. Yes, you have to subscribe for a day rating, but they still rate each individual food for free! This gave me insight into what I needed to change in my diet to be eating healthier and honestly, the food with good ratings really does make me feel better.

My single critique of this app is their subscription options. As a loyal user who just simply doesn’t make enough money to pay for three months up front, I’d really love to see a one month option! That way I can use the premium features when I’m able to afford them.

Thank you lifesum, you’ve taught me some very valuable lessons about maintaining a healthy lifestyle :)

Developer Response ,

Thank you so very much for your lovely review! We appreciate it and are absolutely delighted to hear you like and find our app so helpful! Regarding the subscription options we do also offer a "one-month-subscription" too, please read more here www.lifesum.com/premium. Thank you once again!

atlanta53 ,

i’m have trouble setting it up

it won’t let me set up my account it keeps telling me there was an error and that they can’t take my email

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

ADHINMELOSSA ,

Does not work for me!!

My goal is to lose weight and this app says I should be eating 1,800 calories a day. I have now gained 10 lbs!!!! LOL Thank you for nothing, LifeSum!!

Developer Response ,

Thank you for reaching out to us!


Please contact support at contact@lifesum.com with your registered email address as well as more details so we can investigate. Thank you very much!


owenafish ,

APP is not very intuitive

Recording meals and food is not intuitive and can be frustrating.

Developer Response ,

We are sorry to hear that and thank you for your feedback!

Lillylue ,

Update

I have updated the app and my planned meals for the day disappeared! I feel like I paid for an app that counts my calories only! Help

Developer Response ,

We are sorry to hear this! Can you please send us more details at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!

Borinkno74 ,

Keep crashing

Please fix. Keep crashing on iPhone 8

Developer Response ,

We are sorry about this issue! Please, feel free to send us more details at contact@lifesum.com so we can investigate it. Thanks in advance and apologies for this inconvenience!

Rere444143 ,

Virus

The second I deleted this app, it gave my phone a virus and now everything is starting to fail. So. 🤷🏻‍♂️

Developer Response ,

Thank you very much for your review!



We are very sorry to hear about your issue.


Lifesum contains no malicious software. Each new update goes through a rigorous review process in the app store and is held to a high standard of quality. Any device issues should be investigated at your nearest Apple Store.

ms pauly ,

Misleading

Downloaded this app looking for a keto tracker. You can’t get the keto settings unless you pay. Waste of time. Deleted

Developer Response ,

We are sorry that you're disappointed and thank you for your feedback!

jimmyzcj ,

Hard to use

Hard to use and track my meals

Developer Response ,

Thank you very much for your review! We are very sorry to read that you are not satisfied! Please feel free to contact us with more detailed feedback. Thank you!

rldavid58 ,

Recipes are great!

I love the food!

Developer Response ,

We love your review! :-)

cljclj1 ,

It won’t let me sign up

Everytime I try to sign up it says user personal does not match client secret

Developer Response ,

Thank you very much for reaching out. Could you please either leave your contact details so we can reach out to you directly or click on this link https://lifesum.com/deep/settings?page=support, then on the contact option and send more details so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

Emily's s ,

Doesn’t wok

It will not let me log in. Apple ID, Facebook and email keep giving me error messages

Developer Response ,

Thank you for your review! Can you please send your details and issues directly at contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

ulultac ,

Misleading

Although the app is free, usage is not. Deleted. It would be useful if a basic version was free as other diet app have.

Developer Response ,

Thank you for your feedback. When you sign up on Lifesum, all basic functions are free of charge. Our free version provides all necessary tools for basic tracking and you can use it unlimitedly without having to upgrade.

kschnei635 ,

Disappointed

My app keeps crashing and I can’t get into it some days

Developer Response ,

We are sorry to hear this! Can you please send us more details at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!


cantcancel2019 ,

Can’t cancel

I have canceled this twice and I am still being charged! Don’t use this ap!

Developer Response ,

Sorry to hear that! Can you please send us your details through contact@lifesum.com so we can help you with successfully cancelling and getting a refund for your latest payment? Thanks!

Gohstkat ,

Disappointed

Had this app recommended to me but there is a weight limit?!?! Really?!? On a weight loss app?! Will have to tell my readers on my blog. Sad.

Developer Response ,

Thank you very much for your feedback! We would like to look at that issue and investigate. Could you please be so kind and contact us at contact@lifesum.com with screenshots and information about:


- the screen where you enter the goal and the error message you get there

- the screen under Settings/Personal Details


Thank you very much in advance!

AdityaAAtluri ,

Couldn’t even sign up

The app is buggy. I couldn’t even sign up with my Facebook id

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

skjddfcjhdxg ,

Poor

App does not let you select a diet plan unless you purchase premium! Should not be listed as free.

Developer Response ,

Thank you very much for your feedback!


Behind Lifesum stands a team with more than 60 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!


Please feel free to contact support at contact@lifesum.com for a free trial so you can test all features.

Fdyvuds ,

Neat app

Food dairy, meals prep love it easy to use

Developer Response ,

Thanks a lot for leaving your feedback, we are happy to hear you like the app! :)

Reviewer7273673 ,

🤡🤡🤡

This is clownery how come u have to pay for subscription but the app says free!!!!!!!! U should at least tell us before downloading!!!!!!!!!!!!!!!!! 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡🔪🔪🔪🔪🔪🔪🔪🔪🔪👁👄👁

Developer Response ,

The app as you download it is free - offering you basic features as food, water and exercise tracking. Part of the app consists of with paid content. Behind the app stands a big team of more than 80 employees - these costs have to be covered. Thank you for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

Rassolty ,

It's good

I'd like it more if you add some free recipes

Developer Response ,

Thank you for your feedback, it is highly appreciated! :)

lbianrdosn ,

Encourages poor eating habits

If you have a history with eating disorders, avoid this app.

Developer Response ,

Thank you very much for reaching out to us and leaving your feedback. That is very much appreciated.


If you’re suffering from an eating disorder or are experiencing symptoms of an eating disorder, Lifesum is not for you. Instead, we urge you to seek help and contact a healthcare professional.


Please follow this link for more details about how to get help in this area: Get help in your area:



US: The National Eating Disorders Association (NEDA) > https://www.nationaleatingdisorders.org/


Thank you very much!

Illusivity ,

Greedy

They don’t even want to help you get fit, they just want your cash.

Developer Response ,

Sorry to hear that you feel disappointed with our app and thank you for rating us.

netflix ugh ,

What is happening

I know that my calories are not over my limit. But EVERY DAY it says red! I cannot get rid of it!

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

sggbnjbvdvb ,

How is it free

I tried to find many ways to get it to be free and i still cant figure it out!

Developer Response ,

Thank you for rating us. When you sign up on Lifesum, all basic functions are free of charge. Our free version provides all necessary tools for basic tracking and you can use it unlimitedly without having to upgrade.

ketogal55 ,

Don’t waste your money!

Way to difficult to maneuver. Now having trouble canceling account! Ugh

Developer Response ,

We are very sorry to hear that you feel this way.



Please feel free to contact us directly at contact@ifesum.com so we can instruct you how to cancel. Thank you!

Ab4250 ,

Honesty

Keeps me aware.

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

makingmealittleuoset ,

Can’t sign up

I’m trying to make an account but it’s not loading

Developer Response ,

Sorry to hear that you cannot register! Can you please send us more details regarding this issue at contact@lifesum.com so we can look into this? Thanks in advance and apologies for the inconvenience!

Thatgurlhayleydeneca ,

I guess I’m “Too skinny”

I am currently 75 Ibs and want to reach 80. However, this app will not let me type (or enter) my weight.

Developer Response ,

Sorry to hear that! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance!

12:4;)?, ,

Cancel

Hello. How do i cancel my membership?

Developer Response ,

Please see the instructions here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-cancel-my-lifesum-premium-membership-subscription&p=all

I’m just saying ,

What happened?!?

The calorie and carb count isn’t work properly for ketogenic strict and it no long imports in my exercise from the health app.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Jellylover32 ,

Not for me

Wasn’t as user friendly as it was made out to be. Needing a refund hadn’t had it more than a full 24hr.

Developer Response ,

Please feel free and contact us with more details at contact@lifesum.com so we fully understand what you mean. Thank you!

bublegummanyways ,

Nopee

So this app you basically have to go premium or else it doesn’t work at all 👎🏽

Developer Response ,

Please feel free and contact us with more details at contact@lifesum.com so we fully understand what you mean. Thank you!

DoveBirds:3 ,

Irritating

I’m feeling regret paying for this, then trying to replace MyFitnessPal with it. Its nowhere close.

Developer Response ,

We are sorry to hear that Lifesum didn't meet your expectations! If you need further assistance, please feel free to send an email through contact@lifesum.com.

Worldwalker123 ,

Severely lacking

I use Lifesum as a calorie and macronutrient tracker to help me take off the last bit of weight and build a healthier body. At first look this app tracks what it needs to and has a nice I terrace to watch your progress. All of this can be seen before you pay the subscription fee. It’s only after you pay that you find all that is lacking. Most important, you cannot go back and add or edit past data. I missed entering my weight yesterday and now it’s impossible to enter it. Lifesum has such little integration with health/fitness products that, yes, I had to enter my weight daily. My Garmin watch and scale had zero integration with Lifesum. And because of the lack of integration with standard fitness products I was unable to even track my steps or enter my step count from my Garmin watch. It is unbelievable that Lifesum doesn’t integrate with any of the Garmin products. The list of fitness products Lifesum integrates with is unfortunately very small. Basically, if you have an Apple Watch you will get some benefit otherwise forget it.


I also found the food entry difficult. Most foods I tried to enter were either not found or found with many entries, each with a different and widely varied calorie and nutrient information. As a result I do not trust both the calories tracked or the macronutrient amounts. I believe they are directionally correct, better than what I have if not using the app, but not by much.


I had a lot of hope for the Lifesum app but it falls short on too many levels for me to pay for its subscription service. Prior to Lifesum I had used Noom with great success other the prior nine months. I found Noom to be far superior in nearly every way, although Noom’s subscription is quite a bit more expensive.

Developer Response ,

Thank you very much for your feedback! We will forward it to the responsible team for their knowledge.


Right now you can choose between the following partners: Fitbit, Endomondo, Runkeeper and Withings (weight). Apart from that you can sync with Google Fit and S Health on Android and Health on iOS.


Please check if the app requested can sync with GoogleFit or Health. If that is the case you can connect those to Lifesum and sync the data that way from your requested partner to Lifesum.


We are constantly seeking to improve the app and working on bringing in new partners in the Lifesum app.


Please feel free to vote for the app as direct partner on Lifesum's Uservoice: http://lifesum.uservoice.com/forums/274566-feedback-ideas

Cdblackburn79 ,

App keeps force quitting

iPhone X running iOS 11.2.6

Developer Response ,

We apologise for the issue you are experiencing.


Please contact us at contact@lifesum.com as soon as possible with details so we can investigate. Especially important to know is:


- phone model

- OS installed

- Lifesum version installed

- when exactly is the app crashing? Could you please give us the exact steps?


Thank you!

LWC328 ,

Not a keto counter

Requires premium upgrade to get the plans including keto plans. It’s OK but not what i expected.

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding!

Alex McSizzle ,

Great Update

I’ve had 6 calories to eat every day for the past week.

Developer Response ,

We deeply apologise for the issue! The team has already found the reason for the problem and is working on a fix for it. A new version with the solution will be published as soon as possible!

Lisepro ,

No refunds

I bought this app yearly by mistake, and they won’t give me a refund. Be careful with the customer service of this app.

Developer Response ,

Thank you very much for your feedback!


You find the instructions for a refund here in our FAQ which can be accessed either from the app directly or from the website: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-cancel-my-lifesum-premium-membership-subscription&p=all


Our customer service can be reached between Monday - Friday CET time and will answer all user messages as soon as they can.

Mikeskinnner93 ,

Amazing

Love it so far.

Developer Response ,

Happy to hear it, thank you so much for leaving your review! :)

molbargra ,

Premium features don’t feel “premium”

I feel like an idiot for paying for premium. As a person who lives a healthy lifestyle and has been looking up healthy recipes for years, I was intrigued to try this app and the premium features. The recipes looked more advanced than what you’d find on buzzfeed or something for beginners. Plus I liked being able to log the recipes they provide so I don’t have to type in every recipe like myfitnesspal. So I paid for premium. I feel dumb.

Whoever writes the recipes needs to edit them, clearly. Ingredient measurements don’t always match the recipe instructions and instructions are often unclear. I’m lucky to be a self taught cook, because I’m able to make educated guesses on things like what steps to take next and guesstimate the measurements.. but I’m worried for people who don’t have intermediate cooking skills will be confused and frustrated when their food doesn’t turn out right.

Also, I wish that MORE recipes were available for people with a limited diet (ex: GF, DF, low sugar, high protein, etc.). After searching for quite some time, I changed my filter to GF & DF with High Protein but only to find 5 recipes in the meals section. Maybe my filter is too specific? But that’s what I eat.

It’s a good idea for sure but the app needs tons of work and editing. I love the layout, color theme and ability to save your favorite recipes. I wish I didn’t pay for premium because I can get more out of myfitnesspal and finding my own recipes than what this app actually offers.

Developer Response ,

Thank you very much for your feedback, we are very sorry to hear that you feel this way. We will forward your feedback to the team in charge.

emmmaaaweee ,

Beautiful Design But Poor Syncing

Pros:

Beautiful design

Easy tracking

Barcode scanner

Adjustable calorie goals

Water tracker

Fruit & veggie servings tracking


Cons:

Will not sync activity levels correctly with Apple Health. Tracks workouts as just walking steps.

Developer Response ,

Thank you for sharing your feedback and sorry to hear that you're having issues with your Health app sync! Can you reach out to contact@lifesum.com with more details and some screenshots showing the problem so we can further assist you? Thanks in advance and apologies for the inconvenience!

B33zKn33z ,

Paid for premium but it wasn’t worth it.

Pros


Easy to use

Adorable interface


Cons

Inaccurate food database

No life signs of customer support

Bugs as old as time


Overall...

Looks like I’ve uncovered the “editors choice” for abandoned software that still takes your money.


THUMBS DOWN.

Developer Response ,

Thank you for your review and sorry to hear that you have encountered issues with our app! Our support team responds to all emails as soon as possible. Can you please make sure to reach out to contact@lifesum.com so we can assist you further?

czilla24 ,

Annoying

Wont work without premium. Dont waste your time.

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

shittingme ,

Weight limit even for an app

Sure, cap it off at 450 pounds so no one above that weight can use this app. Smart.

Developer Response ,

Thank you very much for your feedback!


That is not intended - thank you for reporting this. We will make sure that the team will look into this as soon as possible.

Gordoloco ,

Needs landscape mode for iPad!

I won’t even mess with it until they make this landscape! 👎🏼

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement here: https://lifesum.uservoice.com

CraigCode1010 ,

Warning there is no way to delete your account

and the calorie counts are wildly off

Developer Response ,

The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on ""Edit Food"". Please, find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=can-i-also-edit-correct-items-created-by-other-users


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.


We will, of course, constantly clean the database from our side as well.

Anusha Nirupama ,

Not the best overpriced

Paid for a year for the same thing I get off of Lose it for free, not impressed..

Developer Response ,

We are very sorry to hear that you feel that way. Please contact us with more details about your experience so we can understand better what you do not like about the app.

1971 It is Me here ,

Not good

Doesn’t sync with Iwatch well and doesn’t work well. Lot of problems to follow and very confuse.

Developer Response ,

We have just launched a new version in the App Store that should fix your issue.


Please proceed as follows:


1) download version 9.1.0

2) log out and in again

3) force close the app and restart the app

4) track a new food item


These steps will trigger the data being synced to the app correctly.


If you still should have any problem, please come back to support with details at contact@lifesum.com


We deeply apologise for all the trouble and the waiting time!


The team is doing its utmost to completely solve this as soon as possible.

ChrisP_77 ,

Maybe it’s good. I don’t know.

I can only elect the EAT CARBS WITH SUGAR AND MORE SUGAR plan unless I sport out $45/year?


Nope. There are dozens of keto-friendly apps in the store.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

zanoula ,

Disappointing

It is not a good format to give me pointers, advice or menus Waste of money

Developer Response ,

We are very sorry to hear that you feel that way. Please contact us at contact@lifesum.com with more details about your experience so we can understand even better what you do not like about the app.

steph282904 ,

Beware

Beware the advertised subscription fee. It’s initially offered as a monthly fee but charged up front for the year. Very deceptive.

Developer Response ,

You have to cancel a subscription purchased via iTunes, through your iTunes account (you can reach your account via computer or your iOS phone). Apple does unfortunately not give us access to their users’ iTunes accounts so we do not have any technical way to cancel the subscription ourselves. But we are enclosing all the information you need in order to be able to process the cancellation yourself.


Please follow the steps in this guide: http://support.apple.com/kb/ht4098 and let us know if it does not work.


If you don’t get the option to cancel in iTunes, that can either mean that the subscription has already been cancelled or that you are logged in with the wrong Apple ID. To be 100% sure about your subscription status, please contact Apple directly. We unfortunately do not have access to the status info of your subscription either.

notgreatbob84 ,

Free version is great but do not buy the upgrade

I downloaded this app because I’m trying to gain weight after a serious illness. I’m recovering but still struggling with my appetite and have to stay on top of my caloric intake to ensure that I’m eating enough, and my doctor suggested using an app. I was looking for something that would be easy to use so I would be motivated to keep using it, and made the mistake of immediately upgrading to the paid version of LifeSum. Aesthetically the app is well-designed and functionally easy to use. However, the glaring flaw with the app is that nearly every food item plugged into the app has wildly incorrect calorie/other macro information.


Stuff like whole milk—which is pretty much the same across all brands, will say that it’s way higher in calories than it actually is. Even when you physically scan a food product, there’s like a 10% chance that the information that populates is even close to accurate. There are also persistent issues with food items having incorrect serving sizes, for instance: one serving size of steel cut oats is 1/2 cup and 150 calories. LifeSum will say a serving size is actually one full cup and 120 calories. So now you have to manually go in and report the inaccuracy, change the default information, THEN you get to plug in how much you actually ate and so forth. I feel that’s kind of unacceptable for an app that I paid $40 for, at that point you would get the same function from a totally free app. I wanted the convenience of NOT having to enter the serving size, caloric content, carbohydrates, protein, saturated fat, unsaturated fat, fiber, sodium, etc etc. This is an inevitable issue with completely crowd sourcing your data entry and having poor quality control to boot. I feel like it’s kind of unfair to even advertise a $40 subscription when the primary function of the app is so fundamentally flawed.

Developer Response ,

Thank you for reaching out to us!


We are very sorry to read that you are not satisfied with the Premium version.


Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.


For a refund, please contact support at contact@lifesum.com with a copy of your receipt and your registered email address.

April Carlson ,

Cost money

I hate the free apps that cost money once you have entered everything.

Developer Response ,

Thank you for your feedback. Once you sign up to our app and close the Premium page, you can use Lifesum's free version for unlimited time, without it being necessary to upgrade. Our free version provides all necessary tools for basic tracking.

Dont do a feee trail ,

Don’t fall for the free trail

I wanted the 7 day free trial, ended up not likening the app. Canceled my subscription before the free trail period ended and they still charged me!!!

Developer Response ,

Please, contact us through contact@lifesum.com with your registered email address so we can check your transaction history and further assist you - thanks in advance and apologies for any inconvenience!

JorashbrayaveDjak ,

Stop sending me emails

Bad. Stop sending me emails I deleted your dumb app & your unsubscribe doesn’t work!

Developer Response ,

Please contact us at contact@lifesum.com with the email in question so we can manually delete you from the mailing list.



If the unsubscribe link is not working, please let us also know the title of the email so we can fix that asap. Thank you!

Nice 😋😜😝😛😍😘😗😙😚 ,

Great

This app is helping me so much!!!! I love it!!!! ❤️❤️❤️❤️❤️

Developer Response ,

We are very glad to hear that! Good luck with your health goals!

coc0lajefa ,

Great App

Great App and interface

Developer Response ,

Thank you very much for your feedback! Glad to read that you are satisfied!

DaBronx-718 ,

Just love it.

Love this app. Very happy with it.

Developer Response ,

We are glad to hear that and thanks for the 5 star rating! :-)

Sherig22 ,

Doesn’t work

Keeps closing by itself.

Developer Response ,

We are sorry to hear that! Can you please send us more details at contact@lifesum.com so we can investigate?

Welsh 120 ,

Trash

I took a picture of Blue Diamond Almonds, Bottle of water, and a Butterfinger and the app thought i meant steak, gatorade and coffee. Save yourself the time and money and keep journal.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

OdeliaG ,

Doesn’t support teen weight

I am a teen and I weigh 109 and the app says my weight is not supported so how am I supposed to use this app!!

Developer Response ,

Hi there, thank you for reaching out to us! Our product is calculating our users Body Mass Index (BMI) by body weight in kg/height in meters2, which is a well-used and validated method. In order to prevent an unsafe usage of our product, we have certain limits. If you are below or above our allowed BMI limits, we lack the resources to provide you with the correct guidance needed, and kindly ask you to turn to your health care provider for further assistance. If this is not true in your case please contact us here https://lifesum.com/deep/settings?page=support with more details and we will take a closer look at the matter! Thank you!

valero2060 ,

Tracking keto recipes

It is so hard to find keto happy face meals and recipes to create plans I am so disappointed.

Developer Response ,

We are sorry to hear that! Please, feel free to contact us through contact@lifesum.com so we can help you out!

srgff ,

useful!

great for tracking my exercise and food intake!

Developer Response ,

Many thanks for your great feedback and 5 star rating!

Jfghhp ,

Inaccurate

Terribly inaccurate. Even when scanning barcodes the nutritional values do not match up.

Developer Response ,

We are sorry to hear that! Please, make sure to send us more details regarding this issue through https://lifesum.com/deep/settings?page=support so we can look into it. Thank you in advance and apologies for the inconvenience!

mostafapod ,

STOP WORKING DO NOT TRY

Stupid app stopped working!!

Developer Response ,

We apologize for the issue you are experiencing. This might be related to an old version of the OS. Please update to the latest version of it. If that is not solving it: Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

faamsaelee79 ,

Absolutely love it!

Absolutely love this app!

Developer Response ,

We love that you love Lifesum! Thanks for your review and good luck with reaching your goal! :)

VanSperling ,

Love the app and their customer service!

UPDATE: I want to thank LifeSum for making this right so quickly. Usually I get the run-around when I have subscription issues with Apple Store apps, but LifeSum’s customer service got things resolved quickly and professionally. The best dieting app I’ve found so far just impressed me even more!


——-

I loved this app so much that I bought a Premium account. I’ve used it for a month and come to rely very heavily on it for my dieting, which is going really well thanks to the support the app gives.


Then a couple evenings ago while I was trying to log my food, the app crashed and wouldn’t start again. I did what I usually do in these situations — I uninstalled the app and reinstalled it. Big mistake.


As soon as I opened the reinstalled app, it started bugging me to buy a Premium account. I assumed that going through the process of “buying” an account would trigger the app to recognize I already had a Premium account, which is exactly what all other apps I have paid accounts always do. Apparently Lifesum doesn’t. For some reason there is a difference between a Lifesum GOLD PREMIUM and Lifesume PREMIUM account. And you can buy both simultaneously. With no warning.


Now I have two Premium accounts and Lifesum’s customer service response to me is that this is Apple’s problem, not theirs. (Yes, I know “restore purchases” is available, but I’ve never had an app not check to see if my Apple ID already have a subscription automatically, so it never occurred to me that I had to use that option.)


Also, when I re-installed the app, some of my dieting progress so far was wiped out. Apparently the Lifesum account kept my weight tracking and food diary entries, but not my chosen diet plan or the daily recommendations, so now my diet “coaching” has gone back to day 0 which has really messed with my motivation for using this particular app in the first place.


So, great app if you never have problems. But I wouldn’t rely on it as a primary logging and motivation source. Will be canceling my subscription . . . BOTH of them. :-(

Developer Response ,

And we would also like to thank you for your 5 star review, we truly appreciate your positive feedback :)

K3VEN ,

I don’t want your premium

Premium is just cash grab and this app it’s not helpful

Developer Response ,

We are very sorry to hear that and thank you for rating our app. Can you please send us more details at contact@lifesum.com so we can investigate the problem? Thanks in advance!

Heidij1979 ,

Disappointed

Loved this app until it stopped supporting FitBit syncing 😒

Developer Response ,

We are sorry to hear that you cannot sync with Fitbit! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

fodery ,

Ads ads ads!

Every thing I clicked on was on ad! No, thanks!

Developer Response ,

Thank you for your review - we appreciate the feedback!

ePz ,

Don’t waste your money

You can’t copy meal to next day nor customize your macros

Developer Response ,

Thank you for your feedback! You can customise your macros and calorie intake under Settings > Personal Details if you choose to follow the Classic plan. For any suggestions, our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd - thank you!

QueenK1128 ,

i love it

it makes my life easier

CaitCaCait ,

i don’t like it

It gave me an eating disorder that was probably my fault but still i hate it.

Developer Response ,

Thank you very much for your feedback. We are deeply sorry to hear this.


Lifesum has been designed to help our users eat better and healthier.


If a user has any medical conditions, including known or suspected eating disorders, we urge them to consult a medical professional about using the product.


For more information on where users can find local professional support and guidance, we inform then here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=other&f=support-in-case-of-problems-with-behavioural-issues&p=all

worjccneiq ,

Doesn’t work now!!!

Doesn’t work on the new iPhone 11 max. I want my money back!

Developer Response ,

We are sorry to hear that! Can you please send us the issue you're experiencing and your registered email through contact@lifesum.com so we can investigate the problem and help you with a refund? Thanks in advance and apologies for the inconvenience!

Me2 review- ,

Fraud

This company stole my money and I have contacted them over and over with no results.

Developer Response ,

Thank you for your feedback! Can you please contact support directly at contact@lifesum.com? We are answering every incoming email and that is the direct contact for immediate help. Thank you very much!

Tishalouise ,

Failure

Tried to search foods to put in my favorites and nothing happens.

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

therealwags ,

Last update broke app

No longer usable. Uninstalled

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

trailblazer42320 ,

Diabetic

Would love a note option to add sugar readings befor meals

Developer Response ,

Hi there, thank you for your review! When in the Diary, tap on the arrow just below the Life Circle. Then tap on the Diary icon. Then you can add free text/your notes. They will be saved automatically when leaving the notebook and can be viewed again by going to the respective day and then in the notebook. If you have any further questions please do not hesitate to contact us at https://lifesum.com/deep/settings?page=support


jnu222 ,

Not much

Not worth the money. But I am stuck with it for the year.

Developer Response ,

Thank you very much for leaving your feedback - we are very sorry to read that you are not satisfied. Please make sure to follow the instructions within 14 days after the purchase - during that time frame you are eligible for a refund: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-receive-a-refund&p=all

Nasiba.17 ,

Need my money back

I’m trying to cancel my purchase yet it’s not letting me

Developer Response ,

Hi there, thank you for reaching out to us! Please email our support at contact@lifesum.com and they will assist you!

Jessica217 ,

Update prompt but no ability to update

Not pleased.

Developer Response ,

We are really sorry about this issue. Please, force-close the app on your phone and see if that fixes the problem. If the issue persists, please send us more details through contact@lifesum.com so we can further investigate. Thanks in advance and apologies for the inconvenience!

sgnhh ,

Not working correctly

Looks nice but I don’t think it’s working well on iOS 13

Developer Response ,

We're sorry to hear that! Can you please send us more details describing what the issue is through contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the trouble!


Gulsjg ,

Needs upgrading

Syncing with fitness trackers is an issue.

Developer Response ,

We deeply apologise for the issue you are experiencing. Please contact us with details, step description and screenshots directly through the app under Settings/Support > click on the contact option in one of the FAQ articles - so we can start investigating your issue. Thank you!

mjkdhhxikshalpqjjcus ,

Calorie information is way off

Says 4oz of chicken thigh is 3600 calories yeah ok so glad I paid for this app not!

Developer Response ,

Thank you for your feedback. It is indeed a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database.


Unfortunately, these contributions can have errors, as you discovered.


We are constantly working to fix these errors, but always recommend to track foods that are marked with the Verified by Lifesum tick. Please also feel free to report the errors you encounter in the app. Thank you!

Hajaisnaiwns ,

why charge all at once

it says 3.75 per month but charges my card it all at once it doesn’t take 3.75 every month and it made me in the negatives

Developer Response ,

When you purchase a Premium subscription you can either choose to be charged monthly (1-month subscription) or you can pay in advance (all other subscriptions). Choosing a subscription with a runtime longer than 1 month you will get a discount, just as you get one when you are signing up with, for example, a gym membership.


We communicate the price per month so that you can easily compare the different plans and also the total price before you purchase. We are very sorry if the information about the payment has not been clear enough and we will have to investigate if this is something we need to change.


You can, of course, request a refund, just contact us at contact@lifesum.com

cwilson190 ,

No to Keto

Does not calculate net carbs on Keto plan. You cannot see this until you subscribe and waste your money.

Developer Response ,

Currently we unfortunately do not separate net and total carbs. That can, of course, still change in the future.


Instead we are showing the total carbs and in many cases also fiber and sugar. Meaning that it is possible to calculate the net carbs if this data is available.


Lifesum's verified items show all macros listed in the product view. Many user created items unfortunately often miss parts of the macros. Many e.g. only show protein, carbs and fat.


The fact that we don’t separate the carbs into total and net carbs at the moment is because we want to make sure that the carb amount given is correct. As many user created items miss fiber or sugar makes it in most cases impossible to correctly calculate the net carbs in general and for all items in the database.


But we are working hard on improving our database and all food items.


Meanwhile please feel free to vote for the future display of net carbs -> http://lifesum.uservoice.com/forums/274566-feedback-ideas/suggestions/9568422-net-carbs We are collecting all user ideas on Uservoice and the product team is constantly analysing the data in order to improve our app.


If you prefer a refund, please contact us at contact@lifesum.com

Mimi & Pie ,

Mimi & Pie

Love it so easy to use

Developer Response ,

Thank you for your review! We are happy to read that you like Lifesum!

Jfjfjdhshshshshsh ,

Just ok

Only been using this 4 days. It’s okay

Developer Response ,

Thanks for your review and good luck with your goal!

Mother like noOther ,

You have to pay

You have to subscribe to use it for Keto, bummer

Developer Response ,

Thanks for your review. We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding!

🧸🥰💜🧚‍♂️ ,

DO NOT DOWNLOAD !

this app was constantly asking me for my money and i couldn’t even signup for an account.

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 80 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!


Xddfgjkyfcnn ,

How to cancel the sub?

No place to cancelthe subscription.

Developer Response ,

Thank you for reaching out! Please, send us your registered email through contact@lifesum.com so we can help you with cancelling your subscription - thanks in advance!

Chk7256 ,

So far, so good

I’ve used Myfitnesspal for a few years and decided to try Lifesum. Having not used any other calorie tracking apps I hoped something different would remotivate me to track calories and actually stick with it. Myfitnesspal worked for me sometimes and other times I just forgot to mess with it.


The improvement Lifesum has here is the food ratings. They are simple but effective in encouraging healthy choices by a mild “guilt trip.” Basically, a frowny face for garbage food and a heart for healthy food and several ratings in between. I didn’t go into this expecting to change my diet really, just restrict calories. But these ratings made me rethink certain snacks more often than expected. Sometimes you still eat the garbage, but the hesitation has me eating more fruit and nuts instead of chips and other junk. This is huge for me, because rather than overhauling my whole diet, I’ve just been slowly changing bad habits by making small better choices throughout the day. This seems like it could make long term improvements to my eating choices and overall nutrition intake.


Also, I feel like this app has been more engaging to me than Myfitnesspal, because the nice clean UI and graphics for water tracking have me interacting with the app more frequently throughout the day. This has so far kept me consistently tracking my food and snacks, including the junk choices I sometimes chose to omit with Myfitnesspal. You can link your steps from your Apple Health, or a fitness watch to automatically update your calorie target as well as your water goals. For example, you’ll have 8 water glass icons that you click to track water intake each glass you have. You go for a long run and it will automatically add 2 or 3 more water glasses to indicate you need more water to make up for what was lost during exercise. This app seems like it will actually encourage healthy habits more than just watching your weight which is a great positive.


The gripes: Sometimes the app lags a bit when phone connection isn’t ideal. May have to click a water icon multiple times before it registers. Sometimes adjusting servings of an item will reset two or three times before working. So you may get another helping of something and change the serving from 1 to 2, then after clicking update it will go back to one serving. It will eventually work, but is no doubt annoying.


This is a five star app for improving your overall health and not just tracking calories. The presentation makes it fun like a game to improve your eating and drinking without being pushy. If you subscribe to premium it looks like you can get full meal plans, but I’ve not gone there yet. If they fix the bugs this is 5 stars for sure, but with the bugs I’ll give it a 4 for right now.

Developer Response ,

Thank you so very much for your valuable feedback, we really appreciate it! We are very happy to read that you find the app helpful and motivating, and we are glad that we can support you with your goals! We deeply apologies for the issues you mention, we have been working on a solution for this, please download and update to the latest version in apps store. Should the issues still persist, please reach out to us directly at contact@lifesum.com and we will take a closer look.


Please also feel free to reach out to us at anytime if you have any questions or if there is anything we can assist you with - we are here to help!


Last but not least - please send your registered email address through to us at contact@lifesum.com if you wish to try out all of our Premium features, and we will be happy to give you a trial week!


Once again, thank you so much for leaving your review!

kate.janky ,

updated

* update: they gave me my premium back! god bless. not sure if they saw my mean review or that i requested a refund and maybe that's why but oh well. overall, i think the app is great for counting calories. i like the life score they give you and how they rate your meals, plus the focus on macros, but i do most of my recipe finding outside of the app. now that i have premium again i may use that service more, as you get limited recipes without it. the aesthetic of the app is a big draw for me, as well. *



original review:

i like this app but i’m so annoyed with customer service. tip: never make a new account because the restore purchase button doesn’t work.


i wanted to start from scratch in my weight loss journey, and my account had old info on it i didn’t want. so i decided to make a new account. i already had a three month premium subscription, and i thought because theres a restore purchase option i figured it wouldn’t be an issue. This button doesn’t work. it shows a loading symbol and then poof nothing happens. I’ve tried updating my phone, signing in with apple, restarting my phone, deleting the app and redownloading, none of it works. i try to contact customer service and i get radio silence. i’ve sent them two different emails and i’ve gotten nothing back but a message that says it will take them a long time to respond.


i’ve been proactive in counting my calories so the fact that i can’t use my premium after paying thirty bucks for it is beyond annoying. i’m going to contact itunes and ask for a refund.

Developer Response ,

We are truly sorry about this, Kate! A customer support agent will get back to you as soon as possible, if they haven't already. Your membership will be restored on your new account. All the best with reaching your goal!

77skylark ,

Not for me

How do I get my money back, please? I do not prefer this app. Not for me. I would like to discontinue. Please advise.

Developer Response ,

Thank you very much for contacting us.


In order to get a refund, you have to contact the payment platform you have chosen: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-receive-a-refund&p=all

amurry92 ,

Fantastic

This is an awesome app

Developer Response ,

Thank you for your great review and good luck with reaching your goal!

Hasan Ali Lakhani ,

I love lifesum it is my

Great

Developer Response ,

Thank you very much for your feedback! Happy to hear that you are satisfied!

cc rae ,

ehhhh

I don’t really like how you have to pay money to “make a plan”

Developer Response ,

Thank you for sharing your thoughts on our app. Providing tools to help in achieving a healthier lifestyle is our ultimate goal, however, since we're constantly developing, we need to charge for some features in order to cover our running expenses. Feel free to send us your registered email through contact@lifesum.com for a free trial!

sGustAfson222 ,

Please CXL

I don’t like this app, I downloaded it less than an hour ago and want to cxl!

Developer Response ,

We are sorry to hear that Lifesum didn't reach your expectations and we appreciate your review and rating.

Dezondra ,

Amazing app but room for improvement

First, you can’t access all the information if you don’t pay for the service. So the one-star reviews aren’t really justified since this is a subscription. If you want to use a free service, there are basic apps that offer that. I used to use one but was frustrated with the poor design and bug issues and eventually deleted that app.



Lifesum’s app is beautifully designed and soooo easy to use. It’s very easy to add meals and they rate your meal based on what your goals are, which is so helpful. They also recommend how many calories you should eat per meal which makes me less anxious about trying to plan it all out myself. At the end of the day they give you a summary of your day and how you did and areas you can improve in.


There are plenty of meal plans to choose from and hundreds of recipes you can access. You can filter your recipe search even more to fit your food restrictions or find something different. For example, I’m on the clean eating plan and when I search for recipes, I can filter “dairy-free” or choose “filling” or whatever other option I want.


You can track your weight, your measurements, and other nutrient info, and you can see your progress over time which is so nice. I really do love this app!


I do have a few suggestions: first, I think the app should give a tutorial upon downloading it to help users navigate it more. The app offers so much and I’d like to know its full potential and how to access certain areas (like overall summaries) rather than just happening across them.

Second, somebody mentioned that random options pop up when you search foods and I think that’s true for the most part. For example, I searched “blueberries” and raw blueberries was the 4th or 5th option. The first result listed for literally one blueberry and I found that odd. I think it would be better if the verified results were listed first rather than other users additions.

Third, one area I really wanted to track was my vitamin and mineral intake. I was disappointed to see that wasn’t available in this app, but I hope in future versions it will be added.

And lastly, I’d like to see more education available in the app. Like, I don’t know what macros are lol and I’d like more tips on food and their nutrients, how to stick to working out/eating well, and so on. I think that would be so helpful!

Developer Response ,

Hi! Thank you for your review! We're happy you like the application! We're constantly working to grow and improve our database while making sure the most relevant entries are listed first. We will inform the responsible team regarding your feedback.

aksudusjjddkkakajdhqkldjfjqkk ,

Lol

Dr mike uses this so I do too 😂

Developer Response ,

We are happy that you do! Thanks for rating us and all the best with reaching your goal!

dillphill ,

False advertising, NOT FREE

Article claimed it was free macro tracking yet you have to pay to track macros…

Developer Response ,

Thank you for your feedback. The app as you download it is free - with basic features as food, water and exercise tracking. On this page https://lifesum.com/premium/ you can check the differences between our basic and Premium version.




plsguvemoreplans ,

Only one meal plan ? And it’s vegan?

Not as advertised...


I did buy the premium. And still only vegan meal plan

Developer Response ,

Thank you for updating your review and sorry to hear that you are having some difficulties with navigating our app! If the guidance in the article we sent to you in our last response are not helpful, we suggest that you reach out to us directly through contact@lifesum.com for further assistance. Thank you!

old lady on the hill ,

Adele

It’s easy to use

Developer Response ,

Thank you for your rating and feedback!

Metforminrocks ,

Wrong weights and calories when scanning foods

Wrong weights and calories when scanning foods

Chgfjgfjfvhujfsw ,

This app crashes every time I try to add a new entry!

Please fix

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

Mme Boulard ,

Crashes on main screen on iPhone X

That’s it

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

Steph0924 ,

Update app

It crashes too much.

Developer Response ,

Thanks for your review. We are sorry to hear that the app is crashing on you! Feel free to send us more details at contact@lifesum.com so we can investigate this issue. Thanks in advance!

QueenDiane28 ,

Nutrition

Wish is gave more nutritional infor like vitamins and minerals.

Developer Response ,

Thanks for your review! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

Ptness247 ,

While I do love the app...there are some fixes that could be made

While I am a long time user of MFP, mainly because it was free and very easy to use, I switched over to Lifesum to try something new.


The app layout is very pleasing to the eye and I enjoy the meal ratings by the use of the smiley face, quite cute. I think the barcode scanner by far outweighs the efficiency of any other barcode scanner I have used on any food tracking app. With that said, here are a few things I would like to see updated/fixed/enabled:


1) logging on multiple devices seems to be an issue. Any time I log on my iPad and then try to view/log on my iPhone, there is always an issue with the two not syncing and my log being all out of whack. Example: my iPad will show that I hit my macros spot on while my iPhone will then show that I am over / under and any of the macros if not all of them. Would really like to see this glitch fixed.


2) the ability to enter in specific macros into your nutrition goals instead of the slider giving you only percentages. This is such a small option, I feel, that should be available because not everyone is using a percentage and some people, like myself, would prefer to be able to enter in specific numbers because I receive specific macro adjustments from a coach and not percentages.


3) more meals. Not everyone eats the typical mid-western eating schedule of breakfast, lunch, dinner and a snack. I sometimes like to have more than 4 meals a day, depending on my day, to disperse my macros and the app currently inhibits this from being done.


The app is pretty great but these 3 things would make it much more enjoyable for me.

Developer Response ,

Thank you very much for your review - we truly appreciate your feedback! Make sure to send us more details and some screenshots showing the apps' discrepancies between devices at contact@lifesum.com so we can investigate. Thank you and apologies for the inconvenience! Also, our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd :)

dontdownloadballmayhem ,

Five stars for the cute dancing salad!

Yah

Developer Response ,

Many thanks for your review and rating :)

WMignot ,

Cancel please

I would like to cancel my subscription, please inform how to CANCEL, Thank you!

Developer Response ,

Thank you for your rating. Please, reach out to us through contact@lifesum.com so we can help you with your subscription - thanks!

Kaylek11112 ,

Terrible

I do not like this app I am 12 and it says +12 I am 12 so that is a terrible app

Developer Response ,

Our age restrictions comply with the Children’s Online Privacy Protection Act (COPPA). Thank you for your understanding.

diptutod ,

Great features, but watch out for inaccurate food info

I absolutely hate tracking calories, so it counts for a lot that I actually like this app. I love that it has different diets so you can choose what best suits your goals and preferences, and overall it is really user friendly and easy to use.


Some of the things that frustrate me:


-even if you are on a diet where nuts and healthy oils are supposed to be considered good foods, when you track them you get a low rating


-similarly, processed meats like lunchmeat, which have been classified as carcinogenic by WHO, are rated very high on every diet I’ve tried


-a lot of the food profiles are not accurate, including ones that are labeled as “verified by Lifesum.” One example: plain coffee is virtually calorie free, but in the app it is listed as having 2.5 grams of fat, as well as protein and sugar in every 8oz serving—and this is the “verified” item! So I’m not sure what the verification process is but it doesn’t seem to be very thorough. I have just made it a rule to double check the macronutrient breakdown of everything I enter.


Other than that this app is really great. I love that you can create recipes to speed up tracking when eating leftovers or making things more than once. I’ve only been back on here for one week but in that time I have been able to use the app to really consciously plan my diet and I already feel the improvement. One tip: track as many meals as you can early in the day to get a preview of what your calories and macros will look like. That way, if something is off track you have time to make adjustments.

Developer Response ,

Hi there, thank you so much for your valuable feedback! We are happy to hear that you like the app. Regarding the issues you address:

Each food is rated based on its distribution of macro - and micronutrients, and the type of food it is. Ratings are based on the nutritional value of 100 calories of the food. Oils, nuts, seeds, cookies, pizza, and ice-cream are all very high in fat and contain a lot of calories tightly packed into very few grams. As ratings are generated per 100 calories, these characteristics could lead to them all getting a lower rating. However, these foods all have very different amounts and types of nutrients. The calorie count alone does not determine if it’s a ‘healthy’ item or not.

We are doing our best to differentiate between calorie-dense items and the nutrient-rich should therefore get a better rating (i.e. natural nuts, vegetable oils and seeds) than nutrient-poor items (i.e. cookies, pizza and ice-cream).


Regarding the meat, when on the “High protein ” diet, items with a high amount of protein are listed with a higher rating.


We are constantly working on improving our food database, and the item “Coffee” has now been updated. Thank you for noticing and letting us know.


Have a wonderful day!

Vincent K ,

Sign In with Apple broken

I can’t create an account via Apple ID.

Developer Response ,

We are very sorry about this error! Following these steps should solve the problem: Go to Settings, Go to Apple ID > iCloud > iTunes & App Store, Click on Password & Security, Click on Apple ID logins, Select Lifesum > Stop using Apple ID. After you go through the above, please restart the Lifesum app on your phone and proceed to login with Apple. If this issue persists, please let us know through contact@lifesum.com and we will get back to you as soon as possible. Thank you in advance and apologies for this inconvenience!

1$/7393!:);73 ,

Don’t bother

This app was of no use to me. There are better free sites. Im sorry I wasted my money.

Developer Response ,

We're sorry to hear that Lifesum didn't meet your expectations and we thank you for your review.

Twinemad ,

Very nice

Really cool app!

Developer Response ,

Thanks for your great feedback!

Nikki January ,

Great app

This a very good app.

Developer Response ,

Thank you very much for your positive feedback and 5 star rating!

ufrnjsdnebsis ,

This app is glitchy

It’s good but it glitches WAY too much

Developer Response ,

Thank you for your feedback, we are sorry to hear this. Please feel free to send more details regarding these glitches to contact@lifesum.com so hat we can investigate further. We apologise for the inconvenience. Thank you!

hhoxh ,

Not working

When I add food it won’t add

Developer Response ,

We deeply apologize for the recent issue.



The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution during the night and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

cristycremee ,

Wack

Started the app to help with a Vegan diet and once I finished my questionnaire to fit my lifestyle diet. All the recommendations included meat ...... lol

Developer Response ,

HI there, thank you so much for your feedback! We have made sure it reached the team in charge for their knowledge. Please go to Settings > Food preferences and choose vegan, that way you will only see vegan recipes in the Recipe tab. Once again, we apologise for the inconvenience and thank you for reporting it!

Robyndenn ,

Don’t waste your money

My fitness pal is free and does so much more.

Developer Response ,

Thank you very much for your feedback. We are sorry to read that you are not satisfied - we hope you will give us another chance during the next few months. We will be working a lot on the app's features. Have a nice weekend!

B54639273 ,

The app doesn’t open?

It just sits at the green Lifesum screen :/

Developer Response ,

Hi there, thank you for reaching out! Very sorry to hear this, please contact support directly at contact@lifesum.com and they will help you sort this out quickly. Thank you!

mamma0f3 ,

Awesome!

Easy to use & LOVE the recipes!

Developer Response ,

Thank you so much for your feedback, happy to hear that you like it! Best of luck with reaching your goals!

martinez nany ,

Is this vine

Please tell me if this is vine?

JustPassingThrough ,

Incorrect data and useless watch app

After much research, I installed this app and another to track my meals, weight, and exercise. 4 days later I chose to keep the other app, which is disappointing because I liked the look and feel of this app more, so much so even that I was ready to buy a yearly membership.


Lifesum has two main flaws that I couldn’t live with and that the other app didn’t have.


1: nutrition data was often incorrect in food items I was scanning. Sure I could enter the data manually, but that defeats the point. When you report a problem with the data, it takes you to a text box where you have to type the correction. After doing this a few times I decided I was done.


It would be better if they nutrition data was listed in edit mode or if they would allow you to upload a photo of the data. (Yes you can upload a photo of your meal with the subscription service, but if something is incorrect, it should be easy to submit a fix.)


2: the watch app is useless. I don’t even know what the watch app is supposed to do, and that is a problem. The competitor’s app displays an at-a-glance view of my nutrition (gauges and numbers), allows me to quickly tap to enter water and calories, and shows my steps.


It would be better if Lifesum shows similar information. The gauges that Lifesum has on the iPhone app are MUCH better than its competitor.


In summary, this app has a lot of potential, but in its current state (especially with incorrect data for common food items) I can’t use it. :(

Developer Response ,

The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on ""Edit Food"". Please, find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=can-i-also-edit-correct-items-created-by-other-users


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.


We will, of course, constantly clean the database from our side as well.


Concerning the watch app - you find information about the functionality here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?p=all&l=en&s=partners-trackers&f=the-apple-watch-app---how-is-it-working

fkjjgkf ,

False info

8.8 oz of coke has 4000+ calories, and there’s only 100 calories in a kilo of oatmeal, are you kidding me?

Developer Response ,

Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

rerrrrfttttttfccvb ,

Adds!

Too many adds.

Developer Response ,

Thank you very much for your feedback!


Behind Lifesum stands a team with more than 60 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!


Please feel free to contact support at contact@lifesum.com for a free trial so you can test all features.

Kyra Parsley ,

Unknown

The best ever for gaining weight

mikapc2002 ,

unable to add food

i’ve been using this for months and now i can’t add any of the food i’ve been using which is really irritating.

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution during the night and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

boy prison ,

Not logging my food!

It’s not logging any of my food. So annoying!

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution during the night and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

FastJohn69 ,

NO NO NO

i absolutely hate this app, it encourages eating disorders and disordered eating in general. i do not recommend

Developer Response ,

Thank you very much for reaching out to us. And thank you for your feedback.


Lifesum has been designed to help our users eat better.


If a user has any medical conditions, including known or suspected eating disorders, we strongly recommend to consult a medical professional about using the product.


For more information on where users can find local professional support and guidance, please follow this link: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=other&f=support-in-case-of-problems-with-behavioural-issues&l=en


Please don't hesitate to contact us in case of further questions.

julieannthompson ,

Some key features need work

I like this app. I liked it so much that I bought the subscription plan. I really enjoy the UI (aside from a few small issues). The colors are beautiful. I like the idea of rating meals on how nutritious they are, and I enjoy the different trackers for water, fruits, veggies, etc. I enjoy the life score. Its a great way to motivate yourself to stay on track and be healthy.


I was excited to try to the different meal plans, however they were very disappointing. There were some UI issues where I couldn’t see the button to navigate back a page (the button was white over a white background). The meal plans themselves had typos and vague directions. One of them asked for “selleri” as an ingredient and later in the recipe called it correctly “celery.” Another issue with the meal plans is that you have to click individually on the meals to add the ingredients to the shopping cart. If I’m buying a weeks worth of meals, I’d have to click into each day and add it. It just wasn’t a great experience.


The thing that is most disappointing is the food search and barcode look up. The food search almost never has the exact item I am looking for. It can be very inaccurate on what it shows vs what you were looking for. Even when I scan the barcode directly, the item that appears is not the item I scanned or the nutritional info (or portion size) doesn’t match. As a suggestion to fix the search, maybe you could add a filter so you can search by brand and a keyword.


Another issue that I experience frequently is the health ratings don’t make sense. It says that lettuce is only “healthy” but some items that you wouldn’t expect to be considered healthy are “perfect.” For most items, I can just choose another version of the item and find it labeled with a different rating until they are all “perfect.”


I track all my workouts with my apple watch including strength training workouts however my life score always says 0/100 for strength training. Maybe there could be a way to specify what kind of workout the workouts from other sources are.


Also, on the note of Apple watches, the watch app for lifesum could be better as well. It takes forever to sync up with my phone app, it doesn’t include any exercise that I do so my calories look way over the limit. I never get any notifications like “time to drink some water” or “move around”, its just if I happen to check the app on my watch it will tell me.


Overall, I will continue to use until my 3 month subscription ends, however after that, I will probably go back to my old favorite calorie counting app.

Developer Response ,

Hi, thank you for taking the time to send us your feedback - it is very appreciated and we are sorry to hear that you are not satisfied with some of our features! We have forwarded your feedback on the Meal Plans and our search function to the teams in charge for future reference but, please, feel free to send us more details and some screenshots showing the issues you have encountered. It would be great if we were able to investigate more closely. Thank you in advance and apologies for the inconvenience!

Underhill23 ,

Update broken

Your update broke the app!

Developer Response ,

We are aware of the problem and we sincerely apologise for the inconvenience. Force-closing the app should fix this but, if the issue persists, please reach out to us through contact@lifesum.com with more details so we can further investigate. Thank you in advance.

90skingaroo ,

Don’t buy it

Not worth your time.

Developer Response ,

We are sorry to hear that and thank you for your feedback.

MareTell ,

So useful

Ever since I used this app WAW OHMAGOD SO AMAYZING

Developer Response ,

We are very happy to hear that you enjoy using Lifesum and thank you for your positive review!

Mountainpunk ,

small improvements needed

you can track net carbs, but food/ day ratings are based on full carbs, not net of fiber.


some of the food values are crazy.

Developer Response ,

Thanks for your feedback. We are aware of the problem with the feedback and net carb. The product team are working on a fix now that will be out in the coming weeks. Thank you for your patience and apologies for the inconvenience!

omnoms111 ,

So buggy

This app is so terribly buggy. Practically unusable at this point

Developer Response ,

We are very sorry to hear that! Please, feel free to send us details regarding these issues through contact@lifesum.com so we can further assist you - thanks in advance and apologies for the inconvenience!

Firefawnakl ,

Decent App - Could be great with a few small changes

I love the meal tracking, calorie and macro tracking - super easy once you get set up. My biggest complaint though is as an extremely active person I do my own macro and calorie calculations. Lifesum’s app though (when you aign up) tries to be helpful and did them for me and they are not correct, and there does not appear to be any easy option to manually edit them. So while the app gives me an accurate calories and macro count, the “goal” total that shows whether I hit my marks or not is always off base. If they added a simple update to allow a manual altering of it this app would go from decent to great.


The other issue is it keeps “changing” my goals for some reason. It keeps changing my day to day calories (what it picked which I ignore anyway, but this could be a problem for some people). Some days I open it and it says 2100 is my goal. Other days 1700. I checked to make sure no food or snacks had been accidentally added to those days, but nope...it just is a bit glitchy.


Last but not least (and again I really do like the app and use it) but the premium features lack any way to actually see what they offer or do. The FAQs and “go premium” advertisement are honestly god awful and tell me nothing useful about premium features. I wanted to know if I could input my own macro counts, for example, and that information is not clear anywhere.


So just a few ideas.


Edit: just figured the calorie discrepancy out and the reason is one I realllllly don’t like. It apparently syncs with other apps and allows you extra calories if it tracked any steps. Not only can this throw off your goals for anyone who is actually using this for performance, weight loss or muscle gain, but it is misleading. Even if someone did like that feature, who honestly holds their phone for step counting? I certainly don’t because Im not attached to my phone at the hip. I exercise and the phone stays at home. So that addition is very inaccurate. I’d highly recommend removing it altogether or at least giving people an option to turn that auto addition of calories off.


I honestly really DO love this app and I do recommend it to people. I just think with a few small tweaks it would be worth premium. Right now it isn’t because I have to calculate my own stuff anyway, but with a few small changes it very easily could be.

Developer Response ,

Hi there, thank you so much for your valuable feedback. We appreciate it and have sent it to each responsible team for their knowledge. When you set up your Lifesum profile you get your calorie goal based on height, age, weight, sex and daily activity level. Since your calorie goal is then calculated based on those details, when exercising you burn calories that are not calculated in your daily calorie intake - therefore we add the burned exercise calories so that you keep aligned with your original calorie goal.


You can however, exclude exercise calories from your calorie goal.


However, in that case, it's important to pay careful attention to how you feel and make sure that you still have enough energy and drink enough water. We recommend that you track and consume your excersise calories since you otherwise risk having a too low energy intake..


In order turn on/off exclude exercise calories feature, go to your Settings and then scroll down to to Diary Settings. On the bottom of the screen you can turn the option on or off by swiping the button Exclude exercise calories.


Please also feel free to send more detail through https://lifesum.com/deep/settings?page=support regarding the calories changing glitch as you say, we would love to take a closer look at this!


Furthermore, in the premium version you can put in your own individual macro count yes. Please also feel free to send a request through the same link(above) if you wish to test out all of our premium features. We will be happy to upgrade you with a free premium trial. Thank you!

brianna178 ,

be careful

no need to count your calories. eat what you want, how much you want, and whenever you want.

Developer Response ,

Lifesum has been designed to help our users eat better.


If you have any medical conditions, including known or suspected eating disorders, please consult a medical professional about using the product.


For more information on where you can find local professional support and guidance, please follow this link: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=other&f=support-in-case-of-problems-with-behavioural-issues&p=all

chiquis$ ,

Lifesum

The options for picking portions/ measurements are not user friendly

Developer Response ,

We are sorry to hear that Lifesum didn't reach your expectations and we thank you for your feedback!

Be robo ,

Stay away

Never used the app, asked for a refund, was denied. Enjoy my $35...

Developer Response ,

Hi there, sorry to hear that you are not satisfied with the app. A refund is always possible within 14 days of purchase, as stated in our terms and communicated throughout the payment process. If you wish to request a refund, please email your request to our customer support at contact@lifesum.com within 14 days of purchase and along with your receipt. Thank you!

Meg IIIIII ,

I want to LOVE this app but there’s glitches...

I’ve tried every calorie tracking app you can think of but I was never able to stick with it or feel motivated by it. Lifesum not only allows me to track my calories but it calculates macros and gives food/meal ratings. I really enjoy the food and meal ratings and the tips it gives to balance your diet. It does more than the average app. It feels more like a change for a healthy lifestyle than just a fad diet. I purchased the premium because it goes more in depth with ratings and how to better your “score/rating”.


BUT


There are some glitches that are becoming very frustrating. (1) When I log food and then update the grams/weight it doesn’t always stick. I’ll open the app back up and it’s calculated wrong/what it’s set at. Not a huge deal but can be frustrating to constantly change it and try to remember what the food weight was. (2) This similar issue happens when logging my weight. I went to update my weight this morning and it was logged as my starting weight and said I haven’t “lost nor gain anything”. Once again not a huge deal but frustrating because I’ve lost that weight and I want to see it and feel motivated by it!!! (3) My Fitbit is “synced” with the app but it doesn’t sync my steps or it syncs the steps it gets from the Apple Health app but I don’t always carry my phone so it’s not as accurate.


All these glitches are minor but when paying for the premium you hope to have a good experience and not be this frustrated. Not a dealbreaker I will most likely continue with the app but it’s frustrating and makes me question my subscription...

Developer Response ,

Thank you for your review! Can you please send your details and issues directly at contact@lifesum.com so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

CxxSxx7 ,

Okay...

But there’s no free trial period for premium. Most apps give the option of testing out premium for a week for free which gives the user the option of purchasing a membership if they found the app to be phenomenal. I kept trying to see if there was a free trial period, but all they offered was a 30% off premium and like a dummy, I caved. Now, I’m stuck between continuing the membership for the $30 something I paid for or just dealing with the fact that I wasted $30 something dollars on an app I feel like I got stuck with because a lot of the reviews claim it’s hard to get the refund. Aside from this, the app is okay.


The app is a great concept. It definitely helps you see what you are eating and how many of those calories you are burning off. There are a couple of things that can use improvement to make the app a 4 or 5 star.


Tracking the work out.

Some workouts need to be calculated in reps rather than minutes. I’ve found myself having to time how long it takes for me to do X amount of crunches, squats, or jumping jacks. As the work out continues, sometimes doing the same amount of said exercises takes a bit longer.


The water intake.

I get that a glass of water is 8.45, however when I drink two of my 32 ounce water bottle, I’ve only had 64 oz in total and due to the 0.45 it calculates at 67.6 which throws me off a bit.


The plans.

The food plans are great help, but when I try to look at other plans it only gives me the option of choosing the plan and having to change my plan all together.

Developer Response ,

Thank you for your feedback. We do offer a 2 week free trial upon request. If you wish to cancel your payment and test the app for 2 weeks, feel free to make specifically this request through contact@lifesum.com - thanks! Regarding changing your plan, you can reset your diet plan under Me > More > Current Plan. We also very much appreciate your suggestions! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement! Thank you in advance!

mega fan010 ,

told a 13 year old girl to eat 1000 calories to lose weight

tells people to starve themselves in order to lose 5lbs in a month. don’t recomment

Developer Response ,

Hi there, thank you for your feedback. We are very sorry to hear that you feel this way.

We are calculating a daily energy need based on sex, weight, height, age and activity level (and the chosen goal) based on a validated method called Miffin St. George equation. If the correct numbers are entered in the settings, a healthy and balanced daily energy intake is recommended based on that individuals data. For weight loss, we are recommending a slow and steady pace of around 1 Ib per week, which according to the U.S Department of Health & Human Services is a healthy pace. However, we are not allowing our users to have the goal lose weight below a healthy BMI. Thank you.

beelovexo ,

Needs work

I’m an avid user of MFP and was excited to come across this app. I love how it looks and there are some great features. However, there are a few major issues that really prevent me from paying a premium or switching to this app. The cost is comparable to MFP but is lacking. If the app makes these basic requirements I’d absolutely pay and switch.


1. When searching for food and including a brand, IF it’s in the list sometimes it’s not even at the top. It’s like the search bar picks and chooses what it wants to pick up.


2. I’ll scan something and it pops up but if search prior to scanning it doesn’t. I know this is a newer app but based on the info it’s been around a few years. It seems like the database is still lacking


3. I cannot choose me exact macros/calories. It forces me to be @ 100% and those calories are higher than I want. I understand the app is meant to also help with goals and provides plans but if you want to cater to the larger audience you should be able to turn that requirement off.


4. That brings me to the plans. I think it’s awesome that there’s options for Keto plans but I can’t even see what they are or how the app provides that information. I think giving a small sample of setup and recipes would make the difference. I’m not paying a premium price if I don’t know what I’m getting first.


5. Customize the meals. Looks like all you get is BLD and snack and if auto populates the calories for each. I want to be able to select the number and meals and assign my own requirements.


Ultimately it comes down to a bigger food database, customization and previews.


You can’t have a pretty app and not have it function. Right now this is for really basic users.


Really really hope these enhancements come into play. Until then I won’t switch or pay premium :(

Developer Response ,

We are very sorry to hear that you are not satisfied!


Thank you very much for your detailed feedback. That is very much appreciated.


The app and the content will be continously developed and improved so we hope to see you back in a while and give us another chance.

jruekehdb ,

Recipes

I love it!!

Developer Response ,

We love that you love it!! :)

bellelisabeth ,

no cancellation

i can't cancel my account subscription ! please help. i do not want to be charged another year's worth if i'm not going to be using it!

Developer Response ,

Please, send us your registered email address or a copy of your transaction receipt at contact@lifesum.com so we can help you!

dowerb ,

Cancel

This app is BS. I’m trying to cancel but it is not letting me cancel the subscription. Wth

Developer Response ,

Sorry to hear that! Please, send us your details through contact@lifesum.com so we can assist you. Thanks!

Caitrosity ,

Two years later, the same issues are present

Tl;dr: pretty app that’s gotten prettier in the last couple of years, but still meh about the underlying food database and meal plans.


I wrote a review for this app two years ago, where essentially I said this app looks really pretty and polished, but underneath the food database is weak. I had a premium membership back then but stopped using it after a couple months because I found MyFitnessPal to have the more accurate database, with easier conversions between measurements.


I came back to Lifesum last month since I was looking for some good meal plan ideas to shake things up during the coronavirus quarantine here in the US. I spotted one of its recipes in the Nike + Training app and it led me to try out their premium membership once again. But again, after a week in, I’m left disappointed by the inaccurate measurements again. There have been a couple minor improvements since last time, but those have been mostly cosmetic in my opinion. It looks like they’ve added new meal plans as well, but after trying to follow the Clean Eating one for a couple of weeks I found that the meal options were fairly limited and it was hard to keep up with for every meal of the day. I then moved to using them more as ideas, and would take one recipe every other day to incorporate into other planned meals. But I found that those were my least favorite meals of the week, and the instructions were just ok at best. So I went back to using the app Mealtime for meal planning, which I think is executed much better as a planning/recipe app (with integrations with Instacart and other food shopping apps) and has clearer instructions.


So in summary, Lifesum still wins on looks but in terms of behavior, other apps still win out IMO. I hope the developers opt for more developers and less designers in the future if they want to keep people for the long haul. (I’m an iOS engineer btw - so I know an app that probably has a lot of tech debt when I see it.)

Developer Response ,

Thank you very much for your feedback! That is appreciated.


The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on ""Edit Food"". Please, find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=can-i-also-edit-correct-items-created-by-other-users


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.


We will, of course, constantly clean the database from our side as well.


We are very sorry to hear that you do not like the recent update of the watch app. You are still able to track water and food but now based on your actual tracking during the day and the meals. You can find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?l=en&s=partners-trackers&f=the-apple-watch-app---how-is-it-working

Victor Ricci ,

better than myfitnesspal

^yup

Developer Response ,

Thank you very much for your feedback! We are glad to read that you like our app.

pirate141l ,

make it cheaper

s

Developer Response ,

The app as you download it is free - with basic features as food, water and exercise tracking. Part of the app consists of paid content. Behind the app is a big team of more than 85 employees - these costs have to be covered. Thank you for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

TheLovelyBlue ,

Faces are off!

The emojis make no sense, I ate a 90 calorie snack and it give me a deadpan face. Huh? It’s 90 calories how is that bad?!

Developer Response ,

Thank you for your review. Our food rating system is not based on the calorie amount only. Please, find out more here: https://bit.ly/2mgwhYn

vickyb794 ,

Great look, inaccurate information

I love the look of this app. It doesn't look outdated like MFP or Chronometer. I also like the range of smiley faces that let you know how healthy your food is. However, I won't be renewing my subscription and I doubt I'll use the app at all once my subscription expires.


I use this app to track calories while I'm trying to lose weight. Unfortunately, the nutritional information the app pulls up is often wrong. I'll scan the barcode on an item and the calories will be off by as much as 10. Sometimes the serving size will be off too. This is very frustrating, especially since if I pay for an app I expect it to work better than other free options.


Also, the process for adding new items is not intuitive, and I suspect that's why the information for some foods is wrong. For instance, if I scan the barcode of a drink the app doesn't recognize, I can add the information myself. If I choose the drink category it gives me the option to choose cup, milliliters, glass, large glass, etc. First of all, "glass" is not a measurement. Second, it considers a cup to be 8.5 ounces instead of just 8. Third, you can't specify how many cups is a serving. So if a serving is 1/2 cup, it doesn't let you specify that. It will allow you to specify how many milliliters or grams make up a "cup" but then you'll end up with it looking as if one full cup is 120 milliliters, when that's really half a cup. I think that's why people mess up the nutritional information and serving sizes, and there doesn't seem to be anyone at the company verifying that the nutritional information is correct.


Ultimately, the app looks great, but once you use it for a while you realize it's a mess.

Developer Response ,

Thank you very much for your feedback!


We are aware about what you are describing and will work intensively on our food database as well as the tracking features during spring 2020. We hope you will give us another chance then.

Yeah yeah3 ,

I wanted this to work.

I wanted this app to work, I really did. I feel as if I was a bit misled while researching an app. I needed a meal plan for every day with a grocery list. Well, guess what? You’ll get that, but with only certain “plans.” I’m not vegetarian. I’m not into paleo. I surely don’t want to eat like Denise every day. You’ll get enough meal options for a week. I tried all meal tracts that came with grocery lists (you’ll get grocery lists for 4 plans, you’re on your own for the rest). I really did. For a month. The recipes provided are horrible. No taste, bland, and quite frankly, I’d rather pay $10 for bulk unsalted butter than a 4 oz container of ghee. I cooked enough for my family of four. We ended up throwing over half of every meal in the trash. The dogs would not even eat it. Money wasted because the recipes tasted like trash. What chefs approve of these recipes? Please let me know because I’ll keep an eye out for their names and avoid them. I’m open minded about different styles and food preps, but this is just bad. I 100% wasted money on this app and on the grocery store trips. The turkey on rye sandwich was the best offering of the bunch and even that’s a stretch. Yeah, I lost weight, but it was because the recipes were unappetizing, tasteless, and with the money wasted on groceries, I did not want to eat. If you are really and truly looking for help with weight loss and meal prep, please look elsewhere. This app could be great, but it’s not. So much potential, just not there yet

Developer Response ,

Thank you for taking the time to share your thoughts on our app and sorry to hear that you were not satisfied.

You don't even care ,

KEEPS CRASHING!!!

Fix it, new time user. Disappointed

Developer Response ,

We apologize for the issue you are experiencing.


This might be related to an old version of the OS. Please update to the latest version of it.


If that is not solving it: Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

hot-choc ,

Good calorie counter / misinformational cashgrab

I actually paid for this and got a bit confused so I’m gonna have this for a year.

I really really wanted to know more about my meal and so much of this app is hidden behind paywalls. Don’t often mind paywalls but they seem incredibly unhelpful here. You don’t have any information about what to eat, a vague glimmer about what not to.

When u finally pay up it’s still got issues. It’ll sad face you over food being processed. I know there’s some processed foods that are bad for you but keep in mind the term literally means “food that’s been altered in anyway” so the label tells me nothing about how or why this is bad for me.

It has quotes from “nutritionists” but does not give said nutritionist’s full name or qualifications. After it makes you pay to do anything from look at their recipes, find about their diet plan, oh yeah they’re real vague but don’t tell you more until you pay up, it’s sad faces you over orange juice but you have to pay to find out why. After ALL that I’d like to think lifesum can afford to bring in at least one real nutritionist.

All in all it’s decent as a calorie counter, it’ll even synch with apples health app and count how many you lose walking. You can keep track of your water other than that I REALLY. regret paying up for this everything behind that paywall it’s just confusing gibberish dressed up with pictures of attractive expensive food.

I wish this app would do a bit more, it could go pretty far to teach and be open about the pros and cons of food. How can I add more greens to my diet? Should my breakfast be protein heavy? I never know what’s good till I’ve already thrown it into the list of foods I ate, I don’t know what’s wrong with it till I pay, am I hitting the recommended amount of fruit n veg should I add more ? Is my food giving me too much of one vitamin not enough if the other ?? That’s stuff is what I wished I’d payed for. I’ll probably lose interest in this app in a couple months and regret paying for it for the rest of my life

Developer Response ,

Thank you very much for your feedback! We are very sorry to hear that your are not satisfied and that the app does not meet your demands. In case you prefer a refund, please contact us at contact@lifesum.com


We are continuously working on adding more and more functionality to the app. So hopefully there will also be more helpful recommendations in the future.

Fb messenger hater ,

Food listings are pretty much all inaccurate and a PAIN

So in general this app is great. It’s beautiful! It’s fast, it doesn’t crash, and it’s also motivational.


My biggest problem with it is with one very important aspect of functionality - tracking your food.

Essentially when you’re inputting a new food the system is unfamiliar with, it’s really difficult to set the portions. You’re given the option to use weight, or a cup, a “standard serving” (whatever that is, but it’s a defined amount, not just the “recommended serving” that’s on the box) or to choose your own serving amount (so you can say that one ear of corn is a serving, for example). The problem with this is that most foods don’t break down their nutritional information by cup, it’s by the recommended serving. So for example, let’s take a can of black beans. A “recommended serving” is 1/2 cup, and is 100 calories. But there are 3.5 servings per container. This means that I have to do the math and figure out the multiplied nutritional information of EVERYTHING. It’s not so annoying to double 100 calories, but it’s ridiculous for foods that aren’t nice round numbers - I don’t want to have to use a calculator to figure out the nutritional information from an app that could just as easily have a drop down to say “and there are how many servings in this box?”


It’s annoying on an individual level but when you scale up it becomes really problematic. When you use the barcode to scan an item, three possible things can happen. The first is that a user has entered this food, and you can edit the nutritional information. The second is that Lifesum has “verified” the food which means you can’t change it, and the third is that you can enter it yourself.


The problem with the first one is that often people will get annoyed by how impossible it is to customize the serving and will just say “1 cup” is whatever the recommended serving is. So for example, the recommended serving of corn meal is 1/4 cup. But somebody put it in all the recommended nutritional info as being “1 cup” so if you’re not really careful and don’t double check values, you can end up thinking that corn meal has 4x fewer calories than it really does.


This becomes a super problem when we get to foods that are verified. Because they’re verified, you can’t change them. But verified foods have this problem too! Take, for example, Peanut Butter & Co. Crunch Time peanut butter. The recommended serving is 2tbsp which is 180 calories. But the Lifesum verified listing says that a serving is 1 tbsp at 180 calories. And since it’s “verified” I can’t even change it. What’s the point of tracking if THE COMPANY can’t even get it right?


Even putting in a new food when the barcode doesn’t exist in the system is annoying because it won’t determine how good it is for you unless you have ALL the nutritional information in there. Even stuff that’s listed as “optional”. And that, again, requires doing math to figure out how much fat is “unsaturated” when you’ve already put in how much “total fat” and “saturated fat” like..... why can’t it just do the subtraction for us. And then if you do the math wrong, you’ll get an error saying that the values you put in must be wrong so it’s clear that the app is calculating stuff anyway, so it’s not like it’s not built to do math or something.


Basically it seems like it’s not built for American users or the FDA standards of representing nutritional info but at this point it feels like what I’m entering doesn’t actually reflect what I’ve eaten, which is totally ridiculous for an app primarily designed to track your food.

Developer Response ,

Thank you very much for your detailed feedback! We are very sorry to har that you are not content with the app functionality at the moment.


We will make sure that your feedback reaches the responsible team.

rwaidasulaiman ,

amazing

great app.. i lost 3 kg in first 4 days.. i love it ❤️

Developer Response ,

Thank you very much for your feedback!

AlexisLayne ,

Premium member, don’t waste your money

Pros:

I love this app because I can use the scan barcode feature to scan the foods I have in my fridge and use the portion control feature to design a meal plan for an entire day that meets my dietary needs. I have always wanted to try a Keto diet but never could keep track of all the macros manually from nutrient info on packaging. With the scan barcode and being able to log how many oz/grams I eat of something, all I had to do was buy a small food scale to be able to narrow down my macros to exactly what I wanted. The app has numerous plans to choose from, and like I said, I wanted Keto. The app has easy, medium, and strict Keto diet plans. I am following the strict. The app also gives you tips and little expectations. For example, a few days into my Keto plan, the app said to watch out for cravings and fatigue, and gave me tips on how to avoid them as best as possible. I also like how they use smiley/sad faces to “rate” how well each food item fits in to your diet plan. Great functionality and it makes it super easy to track your macros as well as all nutritional info. And I mean, come on, the app is just beautiful!


Cons:

Now, with all that said, why did I knock off two stars? I think the app needs many upgrades to make it more functional.

For example, the water track function only allows you to track portion sizes in a glass or typical water bottle (8.34 and 16.9 or something like that). I think they need to add a feature where you can manually add how many oz of water you drank, and then they can fill the bottle icons if they want, because many fitness water bottles have fluid capacities much larger than a normal water bottle, and I find it extremely difficult to measure my water on the app. My bottle holds 20 oz so you can imagine how that’s difficult to log in the given increments.


Second, there are maybe ten or fifteen recipes per meal for the diet I’m using, and many are repeated between lunch & dinner. I like a variety of options so I don’t get bored with my meals, that way it feels less like a “diet.”


Third, the way the recipes’ ingredients and serving portions are set up make absolute ZERO sense. For example, one recipe lists its ingredients and says that the amount is for four servings. Then the recipe lets you make two omelettes. Now the nutritional information is for one serving. But do the math, 4 servings/2 omelettes= 2 servings/omelette. And that math made since, since the calorie information was around 303, so doing 2 servings gave reasonable or regular nutrition info for a breakfast. So just watch the nutritional info. It could really mess up your tracking. The app is NOT set up to help you realize how many servings you get per meal. Now, that instance was pretty easy to figure out. But here’s an example that was much more difficult.

Another breakfast recipe, but this one makes only one omelette. The ingredient list says it makes two servings. But the recipe only makes one omelette, and the nutritional information is for one serving. So you ask yourself, did someone just mess up the math and am I supposed to half this omelette that is already pretty small? Or am I supposed to double the nutritional information (which makes no sense because once doubled, your calories for the day are pretty much all taken up)? Or did someone just REALLY mess up and this nutritional information is for the whole omelette which is actually 2 servings (per the ingredient list) instead of one? For this reason, I do not use their included meal plans (which is pretty much the ONLY reason to pay premium).


So overall, yes I like this app. However, I probably will not renew my subscription when it’s over if they do not make it a little easier to track water, offer more recipes, and just get their nutritional information together. It is clearly very sloppily made and not correct, and not logical to use, at all. You’re kind of left on your own for getting meals together, which is what I’ve been doing, using a keto cookbook I purchased and just logging their recipes in the app, which makes the premium features of this app pointless. Save your money.

Developer Response ,

Thank you very much for your feedback!


We are very sorry to hear that you are not fully satisfied!

DV68 ,

Low Fat?

Do you offer any low fat meal plans?

Developer Response ,

Hi there, thank you for your question! We offer variety of meal plans where the set ratio of macro nutrients differ. However, none of the meal plans focuses on a low fat intake - but instead promote a intake of healthy unsaturated fat such as olive oil, avocado, nuts and seeds. On our diets on the other hand, you can adjust your own macro ratio. We will suggest a recommended ratio for the specific diet chosen, but it is adjustable - so if you would prefer to eat a low fat diet, you can lower the fat and raise the carbs and/or protein.

CHELOfficial ,

Calorie count

Does not accurately count calories

Developer Response ,

We deeply apologize for the issue you are experiencing. Please contact us with details, step description and screenshots directly through the app under Settings/Support > click on the contact option in one of the FAQ articles - so we can start investigating your issue. Thank you!

penguinmika ,

HOW did this app become an Editor’s Choice?

The cheery interface is cute—but, once you start using it habitually, the glitches become easily apparent.


1) Inaccurate nutrition information connected to a good proportion of the barcodes that I scan. To fix this, I attempt to create a new item with the correct nutrition information, and link the existing barcode to the new item. Then, to track the item for that day (the reason that I scanned the item in the first place), I have to re-scan it—only for the old item with incorrect information to show up, and no trace of the new item found even when I search for it manually. This has happened multiple times now and is an incredible waste of time.


2) Half of the time, when I add food and select “Same as yesterday”, yesterday’s food is indeed added—but with random item duplications or errors. For example: if on Monday I ate 1 serving flour and 1 serving almond milk, this glitch would make Tuesday record 1 serving flour, 1 serving flour, and 0.25 serving of almond milk. Why?


3) I’ve seen previous reviews complain about this before—but calories are not the only intake metric that matters. Proportions of macronutrients matter as well, and arguably more so than calories. So, then, when we manually add a meal with no barcode—why is there an option to add only calories but no macros?


4) Wouldn’t it make streamlined sense to get rid of the fruit, vegetable, and seafood trackers—and instead automatically detect, based on the inherent category of the foods already inputted in the other form fields, if we hit our fruit, vegetable, and seafood quotas?


I’ve run into other issues, but they escape me at the moment. The issue that finally pushed me to write this review is #1.

Developer Response ,

Hi there, thank you for your valuable feedback!

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.


Thanks again!

Blake757 ,

App Not Working

The app just stopped working.

Developer Response ,

We deeply apologise for the issue you are experiencing. Please either leave your contact details so we can reach out or contact us with details, step description and screenshots directly through the app under Settings/Support > click on the contact option in one of the FAQ articles - so we can start investigating your issue. Thank you!


Happy Holidays!

577737373 ,

Sub par

Very few recipes. Not worth the money.

Developer Response ,

We are very sorry to hear that you feel that way! We will make sure your feedback reaches the responsible teams.

schaffnercb ,

Great app

Super awesome!

Developer Response ,

Thanks a lot for your rating and feedback!

Amy6377 ,

Amy

This app is very good!!!

Developer Response ,

We are happy to hear that! Many thanks for your great review!

chrisisaguy ,

Add Landscape Support for iPad

Using this on an iPad Pro with the keyboard folio attached would be nice.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Esizzle3984 ,

FALSE!! Not free!!

The download is free but everything else about it as advertised is not free.

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding!

ocean3567 ,

Umm

It doesn’t even let me sign up cuh

Developer Response ,

We are sorry to hear this! Can you please send us more details at contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the inconvenience!

Lord Ursa ,

Pretty and flawed. Don’t pay for meal plan unless you’re a skinny woman.

I was lured to this app because it looked much cleaner than MyFitnessPal, which seems like it hasn’t been updated since 2010. I was hoping that the lack of clutter simply meant they took what worked, and discarded what didn’t.


Unfortunately this wasn’t the case. There are quite a few problems with this app, especially premium. If I knew how bad it was, I probably would’ve stuck with MyFitnessPal.


• Pretty design, but atrocious food database. Between WW, MFP and Lifesum, this is the most annoying app with which to track food. Also, there is a ridiculous amount of incorrect entries. And for all the focus they put on being aesthetically pleasing, they allow a ton of misspelled, improperly labeled or punctuated food entries.


• Meal plans are meant for very small people. They don’t actually adjust the portion to your caloric needs. For example, I’m a heavy, 6’5” male and one of their meal plans set me at 1200 calories. They still have “diets” but those aren’t worth premium. It was the preplanned food to take the hassle out of everything that I was looking forward too.


• Water tracker never actually reminds me to drink water.


• Unable to add meals. You have breakfast, lunch, and dinner and a snack. If you have high caloric needs, this leaves you looking like you’re underrating one meal or another. It’s pretty discouraging to always see “Imbalanced” or “off track” even when I ate a perfect breakfast, simply because it’s dividing my macros by 4 instead of 6-8.


All in all, this app just doesn’t do anything better than MFP besides look pretty. If they put the same effort into functionality as they did into aesthetic, it would easily be #1. But this app definitely won’t help big people who need to lose weight the most—at least, not anymore than a simple food diary, and not even as much as free MFP, let alone Premium.

Developer Response ,

Thank you for your feedback. It is indeed a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, but always recommend to track foods that are marked with the Verified by Lifesum tick. Please also feel free to report the errors you encounter in the app.


Regarding the 1200 kcal: please make sure to contact support at https://lifesum.com/deep/settings?page=support with this and more details. We do not have any Meal Plan that is supposed that set that calorie goal. We would like to investigate this issue. Thank you very much!

jbpl763 ,

Almost good

Cool app but super super glitchy

Developer Response ,

Thank you for your feedback and sorry to hear that you're encountering some issues! Please, do not hesitate to send us details/screenshots and your device details through contact@lifesum.com so we can further assist you. Thanks in advance and apologies for the inconvenience!

clark_brinkley ,

It’s good.... just some drawbacks

I will start off by saying that I’ve been a MyFitnessPal user for years, so I’m not sure if this review will be biased or what, but I’ll point out things I like and do not like below:


1. Design. I absolutely love the design of this app. This was the major reason I purchased a subscription in the first place.

2. Photos of food. Awesome technology however I wish I could also type in there what else was on the plate instead of just having to press bubbles.

3. Life Score. Love this idea and how it’s presented and all of the questions that go along with it. I wish it could use data in the Apple Health App to add to the score, like an analysis/medians of steps/water intake/nutrients/etc.

4. Meal Plans and Recipes. I’m not one to really cook lots of different things because of the sophistication of my job, however I enjoy how categorized and planned out the app is with the different programs and recipes. This beats MFP by far even if I really don’t use the sections all that much.


Some cons:

1. Incomplete nutrition information on lots of foods. This is a major letdown of the app because MFP has almost everything listed and syncs with Apple Health.

2. I wish water intake/sync could sync with WaterMinder/Apple Health. Some of the information overlaps & doubles my water intake info. Adding caffeine/coffee would be a cool idea!

3. Exercise data doesn’t sync fully with Apple Health/Withings app. I wish I could go into detail however some of the syncing features are very vague unfortunately and I wish they were more intuitive.

Developer Response ,

Many thanks for taking the time to share your thoughts on our app! It is very appreciated and it has been shared with the team. We are sorry to hear that you have issues with your Health sync and please make sure to reach out with further details and screenshots at contact@lifesum.com so we can look into it. Apologies for the inconvenience. Also, our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement! Thank you again!

bigasp ,

so many small annoying things!!!

This app is not ready! It looks to be nice initially and I ended up purchasing the pro version for a year. But after I really start to use it, so many small annoying things just keeps showing up!


- I have already asked it to read my weight from my health, why it is still asking me to update?

- The nutrition setting allows you to go beyond 100% of calories... then what is the point of the calorie goal?

- I don’t eat lunch and dinner, so I log everything in my breakfast. Then it says my breakfast is high in everything and looks like I am killing myself everyday! And I cannot adjust it!

- “Sharing is caring” is even more important than my weight history, as it show above it... even with pro version... just cannot get rid of this annoying thing

- Adding food never works for me, because it always say my input is lack of nutrition facts, although I entered everything!

- Database is also funky even with verified food! Guess how much calories will a sumo citrus be? More than 300!!! Importing the data from usda food database is not that hard, ok?

- You can only type English letters for your food...... well I guess it might be there, so other people can search the food I created with English. But hey, all the food I created is lack of nutrition fact! So they will not show up anyway.... then what is the point???


There are actually more annoying things. Although most of them are small, but if you keep hitting it in thousands of different places, it will make people really frustrated.

Developer Response ,

Thank you very much for your detailed feedback!


- I have already asked it to read my weight from my health, why it is still asking me to update?


Could you please be so kind and send us details about this to contact@lifesum.com? Thank you very much!


- The nutrition setting allows you to go beyond 100% of calories... then what is the point of the calorie goal?

There is an algorithm in the app that does not allow to surpass 100% and save it - could you please be so kind and send us details?


- I don’t eat lunch and dinner, so I log everything in my breakfast. Then it says my breakfast is high in everything and looks like I am killing myself every day! And I cannot adjust it!

We will be working on the Diary and this part during the next months so hopefully, we can son present a better experience in the Diary that can be more personalized.


- “Sharing is caring” is even more important than my weight history, as it show above it... even with pro version... just cannot get rid of this annoying thing

We will make sure to forward this feedback to the responsible team, thank you!


- Adding food never works for me, because it always say my input is lack of nutrition facts, although I entered everything!


Please check the exact details when this is happening - usually this happens when the total sum is not correct - this is partly based on incorrect nutritional data on packages. The solution in these cases is to make sure the total is correct.


- Database is also funky even with verified food! Guess how much calories will a sumo citrus be? More than 300!!! Importing the data from usda food database is not that hard, ok?


Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.


CCW223 ,

Misleading

My family and I do a Paleo/Whole Foods lifestyle which means we eat very clean with sugars that are non-processed like honey, maple syrup, and dates in limited amounts. I found this app very misleading because certain carbs are rated unhealthy but it then tells you your carb count is low and to eat more???? Which is essentially what the paleo diet is: low carb and higher protein with healthy fat choices. As an example Cassava flour is 100% carbs so it is rated as 😐 but your total daily intake of calories will tell you to eat more? If your rating certain carb foods as 😐 but pushing increased carb content how in the world is someone supposed to eat carbs unless it is essentially fruit based. I will state white potatoes are rated 88% carbs but are also a great nutrient source which is misleading again. So I do realize the app is pushing a healthier choice of carb but when food is mixed in the right proportions cassava can be a healthy choice so again??? Secondly, cashews and other nuts are not a healthy choice if they are in flour form but again in the right proportions they can be. Third, Ghee, avocado, and olive oil are not considered healthy choices either. Lastly, you can eat meat sources on the app (red meat) which drastically increases your fat intake for the day which is rated as a great source of nutrients and minerals. The concept is a good idea but very misleading and costly if you pay for the in app purchases which I will not do. I will be going back to my FatSecret because there is no “food shaming” going on in that app. By the way if your going to rate foods based on “healthy” maybe developers should consider a system that rates the use of pesticide and herbicide exposure along with nutrient depleted farmlands that have even vegetables highly unhealthy!

Developer Response ,

Thank you for your review. We are sorry to hear that you are not satisfied with our app and we appreciate your feedback, which has been forwarded to the team in charge. Feel free to send us more details through contact@lifesum.com regarding the issues you are referring to so the team can investigate.

disalondono ,

I love it

I love it.

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

Treesarecool1653 ,

Lifesum

It is a great app!

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

Brobeck9 ,

Useless

The entire app pushes keto plans. I’m a vegetarian/ runner. I eat carbs 🙄

Developer Response ,

Thank you for your feedback. There are many plans available for you to follow and when following the Classic plan, you have the option to customise your calorie allowance and macros. Let us know through contact@lifesum.com if you need further assistance!

2confusing ,

0 stars

Not working

Developer Response ,

Please feel free and contact us with more details at contact@lifesum.com so we fully understand what you mean. Thank you!

larry2great ,

EXTREMELY HELPFUL

Jeff wittek sent me ig@akaserner

Developer Response ,

Thank you very much for your positive review and all the best with reaching your goal!

pushandgo ,

Awesome

I love it

Developer Response ,

Many thanks for your positive review and all the best with reaching your goal!

b Fe beisbrocksla ,

Good but has bugs

Really enjoy the layout of the app itself and the options to pick a meal plan paired with weight loss goals, however it has some hiccups. The biggest issue is finding a way to send feed back through the app itself. I might be having navigation issues, but because I can’t reach out for help, here is a 2-star review.


1. I picked paleo as a meal plan to follow, but when I go to “see all” for a meal/snack in the recipes screen, it only lists 4-8 recipes total. When you go to your particular meal plan and choose swap, it offers, for example, 16 paleo lunch recipes. Way more recipes thru the swap option than the full recipes page! The problem there is you can only save favorite recipes via the limited list, so organizing and accessing the full recipe option is not available.

I’m wondering if there is interference with the personal goals? I picked weight loss as a personal goal, so is it limiting my recipe view by average calorie per meal? Also it has me on a 21 day meal plan which seems odd as I didn’t choose the 3-week weight loss plan (I’ve picked the paleo).


2. *Sometimes* When you go to the grocery list there is no way to go back to the previous screen. I have to reboot the app to get back to a main page. This seems to be a glitch, and I do have the most up to date version.


If it weren’t for the huge meal planning disconnect I’d feel like paying for the year plan was worth it. I’m already regretting it from a planning standpoint. The layout and favoriting is making it extremely difficult to meal plan and I feel like I wasted $$.

Developer Response ,

Thank you for your feedback. Please, feel free to send us these issues through contact@lifesum.com and we will get back to you as soon as possible with solutions. Also, here you can read about our Meal Plans: https://bit.ly/3a3rC0o and abut the Paleo plan: https://bit.ly/36QBdFZ

mhummer ,

Issue with Oz and Fl Oz

When I try to create my own food item and set FL. OZ or OZ, it sets 30 to 1.1 Fl Oz

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at https://lifesum.com/deep/settings?page=support so we can start investigating your issue.

beisksjenne ,

horrible

to do everything u need to buy premium for $40

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 80 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

vxdcfgnb ,

Not free

It says it's a free app but it's not you have to pay.

Developer Response ,

The app as you download it is free - offering you basic features as food, water and exercise tracking. Part of the app consists of with paid content. Behind the app stands a big team of more than 85 employees - these costs have to be covered. Thank you for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

Sailor Goon♥ ,

Great concept, but could use lots of improvement.

I’m very conflicted in how many stars this app deserves. I finally settled on two for the reasons listed below. But first, let me lay out what works well in Lifesum’s app.


The interface is really beautiful to use, and it’s much more attractive than any of the other dieting and weight loss apps out there. The personalized menus and meal planning capabilities are super rad, and they’ve inspired me to work harder at getting better nutrition from my food. You can tell a lot of time was spent thinking the concepts out, and it’s actually pretty fun to explore all the dirt possibilities. Unfortunately, that’s all I can really say I enjoy so far.


The reality is that Lifesum feels very much like a less useful version of other free or cheaper apps out there. With other apps, you can connect with friends, engage with the community, read a health focused blog, and typically just motivate yourself with the help of others. This may be slightly present in Lifesum, but not enough for me personally.


The UI is pretty, but ultimately not very user friendly. For instance, I had no idea you could swipe down from the top of the home screen to access specific nutritional info for the day, something that could easily be mentioned in a little tutorial to start. The most frustrating area so far has got to be the meal planning section. Lifesum will use a cool quiz to help me find a diet that will get me towards my health goals, but the recipes are all extremely bland and lacking in any flavor- few have enough spices to really bring flavor to the meals. On top of that, because the app isn’t the most intuitive thing to use, it’s very difficult to track the exact meals from your meal plan easily for your daily tracker- something very obvious and important to me. I’ll tap on “track” in the meal plan page and nothing will show up on my daily tracker. That’s a massive issue.


The ability to add items from recipes to your grocery list is pretty cool, but it entirely lacks the ability to organize, and you can’t really plan ahead. If I want to start my week long meal plan on a Monday, I need to get my groceries on Saturday or Sunday, but I can’t pause my meal plan by a day, so I’m forced to reset it until I’m ready to start the diet. This causes the meal plan to refresh entirely, and I lose all my swapped recipes and my entire grocery list.


This app has real potential with visual people like me, and I love how it engages and cheers you on when you track good and healthy foods, but it very much feels like wasted money, so I’ll definitely not continue using it past the initial month or two I purchased.

Developer Response ,

Thank you very much for your detailed feedback! That is highly appreciated!

DustNAsh ,

Buyer Beware

Yes, it’s easy to use. Yes, it’s easy to look at and understand how many macros you have left. But, do yourself a favor and use it for a month before committing to a $50 year long plan. I really wanted to like the app, but the macros were incorrect on the food about half the time. If you caught it, you could report the error, then look through the database until you found something similar, but that’s about all you could do. Also, it would incorrectly tally up negative net carbs. There were several times I ended up with more net carbs left to eat than I started with, all because the app calculated a food and gave it a negative net carb total. The serving sizes were often incorrect for the macros given, as well. That can really throw your Ketosis out of wack.


After 6 days, I gave up on the app and cancelled my year long subscription through Apple. I also asked for a refund. I received a response stating I was ineligible for a refund, and to contact the developer.


I contacted Lifesum, and explained the issues. This was a defective product, and I wished for my money back. I advised the representative I understood if I had to pay for a full month at the full month price, but I should get the remainder of my payment. I received a response from Lifesum within 24 hours telling me I had to request the refund from Apple. I advised them via email I had already done so, and am waiting for a return email. Judging by some of the other reviews I’ve seen, I’m not hopeful.


So, it looks like I am stuck with a year long subscription on a defective app, and the refund loop keeps bouncing me between Lifesum and Apple. One star for ease of use, and one star for the layout of the app. Other than that, the app is defective.


Update 04/11... Just received notice of the developer response on 04/08, so I am not sure why it says they responded on 12/20... And no, I never received a refund. Sent Lifesum ANOTHER email right after I was notified of the response, and received a “we’re busy and may take a while to get back to you” auto reply. Great company... Stay away.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue.


Screenshots with examples would be very helpful as well as your technical details such as phone, OS, Lifesum version, country and language settings and the language you are using the app with.


Please test if the app has the same problems with Wifi and with the mobile internet.


Thank you!

rfs2788 ,

Good one

Good

Developer Response ,

Thank you so much for your positive feedback! We are very happy to read that you are satisfied!

😂💕😂💕😂💕😂💕 ,

new update

the new update today won’t let me add food, i keep adding and it disappears

Developer Response ,

We deeply apologize for the recent issue.


The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution during the night and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

Shongboyo ,

Shongboyo

Good app. Add macro and micro nutrients capture and it will be great

Developer Response ,

Thank you for your rating! Our developers are collecting all feedback here https://bit.ly/2gB0KKd - we really appreciate all ideas and suggestions for improvement!

Ely175 ,

Lifesum

Love this app!

Developer Response ,

Many thanks! :)

Aggiewhoop43 ,

Terrible - Canceled Subscription

This app needs to be redeveloped from the group up. There are just so many known bugs that have yet to be addressed. I’ve had the premium version of the app and have been dealing with the same issues for an entire year. I just cancelled my subscription so that it wouldn’t renew this coming week. I have reached out to the developers and sent videos detailing the exact bugs I’m referring to and still nothing has been done. It’s so irritating because they know of the issues but will just list them on their website. They don’t fix them?!



Issues that still haven’t been fixed:


Tracking something for a previous day and it getting transferred to the current day. For example. It’ll be 12 am and I remember that I didn’t track my dinner. So I’ll go and track it on that day but it will track it for the current day.


Screen cutting off at the bottom for iPhone 12 Pro Max where there is supposed to be a dead zone because of the “home bar”. Push the app up. How hard can it be?!?


Adding foods and then getting hit with an error that something is wrong and to double check the amounts. I’m transferring straight from the label.


Almost all of the verified food items are incorrect. Actually, most of the items in the database are incorrect. I’ve had to create my own foods for most of them items I consume.


The amount of macros and calories do not adding up on the recommendations/day allotment. It’ll say I have like 7 grams of fat left but don’t have the sufficient amount of calories to eat those 7 grams of fat. How is that even calculated?


Menus get cut off or don’t start from the top when creating food items.


When creating new foods the cursor doesn’t automatically go to the end so you have to drag your finger to get it to the right spot in order to delete stuff. If something is being changed just delete the entire thing and make it an open text box?!


Also when creating foods and you’re entering numbers the screen won’t automatically move up to show what you’ve typed. So for example I’ll type something at the bottom of the screen but then the keyboard will cover it so I have to press elsewhere on the screen so the keyboard will go away so I can see what I entered.


Those are just some of the most irritating bugs that I’ve been dealing with for the last year. Unless they are addressed I will NOT resubscribe. Get it together Lifesum.

Developer Response ,

We are very sorry to hear that you have experienced these issues with our app. Your feedback has been forwarded to the responsible teams. Also, we truly appreciate you taking the time to share your thoughts on our app. Your feedback is a very important factor as we aim to constantly improve. We hope that you give us another shot in the future. Thanks again!

Blimafmg ,

Love it!

Best app

Developer Response ,

Thank you for your positive review and all the best with reaching your goal!

PopStar12321 ,

:/

can’t do anything without going premium

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

Lovehater1109 ,

not free

gotta pay for everything

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial.

SunnyAlien ,

Cash Cows

I’ve been with lifesum for 4 years or more and NOW THEY DECIDE THEY WANT MONEY FOR MANUAL MACRO ADJUSTMENT? No thanks, gonna uninstall.

Developer Response ,

We are sorry to hear that you are uninstalling our app and we thank you for your feedback.

HerrSchindler ,

Buggy to the point of being unusable

I don’t get how this app can have 4.5 stars. Seriously. Granted, it looks nice, but that’s about it.


I’ve been using it on and off for more than three years now and it remains buggy to the point where it is unusable.


Here’s a best-of:

- Editing food for days in the past sometimes changes food for today’s date, while the days you intended to edit remain unchanged

- Once you want to edit food on today’s day that you’ve already entered, it sometimes jumps back to the original amount you entered

- The app cant even do basic arithmetic, it often happens that I notice a different total calorie amount if I manually add all the entered items together than the total that Lifesum shows for that meal

- The food database (when you scan an item) is pure chaos. While the database seems comprehensive on first sight, as it seldom happens that a scanned item can not be found, it is still unreliable at best, unusable at worst, as the nutritional values for almost all food items do not correspond to the nutritional data stated on the packaging. This is technically not Lifesum’s fault, as they rely on crowdsourcing to maintain this database, but there seems to be no reliable mechanic in place to ensure that the data entered by users is in fact correct. The discrepancies may come in part from local laws or food manufacturer decisions, where some countries and states may actually end up with different nutritional values for the same food item, but even if that’s the case, this problem could be minimized, if not completely solved, by using geofencing for scanned items.


Long story short, the bugs I’m talking about are not small issues like graphical glitches or less-than-ideal UI decisions, but massively frustrating bugs within the apps‘ core functionality. And all of the bugs mentioned above have been present since at least 2014 or 2015. I have written emails to the developers at least once a year, to no apparent avail, and so I stopped using it, only to give it another shot half a year or a year later to see if they finally got around fixing these things in the meantime. And they never did.


They keep working on the look of the app, and they keep strapping on new features and new ways to convince you to buy the subscription, which is fine, they have to pay their bills somehow. But there’s something seriously wrong with their quality management, and it has been for years.


I’ll be looking for an alternative. And so should you. But if you still want to give Lifesum a shot, do yourself a favor and thoroughly test if the app works for you before you buy into the subscription. You will thank me later for saving you a ton of money.

Developer Response ,

We are very sorry to read that you feel that way. Thank you for your detailed feedback, that is appreciated!

Cucpakeslove ,

Not true

The app is free but the plans are not!! Totally felt miss leaded

Developer Response ,

Here you can find all details about a Premium subscription: https://lifesum.com/premium/


The basic (free) app includes all basic options you need in order to kick off a healthy life and maintain it.

Elbowlobstercowstand ,

Form before function

I use it for counting calories. It works. But…


This app places form before function. You can tell some graphic designer took the lead and went nuts. (Or a whale investor insisted on “pretty”.)


Things I hate:


- Small, almost illegible gray text (because “small looks cool”).

- Horrible font choice. Use the system font! Pretty sure Apple’s “SF Pro text” which they likely spent millions developing will look better than your home grown font.

- Too many colors that distract you from the task at hand.

- Tough navigation. Where am I? How do I enter my weight? How do I *stop* a goal? Where are my caloric stats? Oh yeah, they’re hidden behind this “cool” animation.

- App doesn’t show you how many calories you’re allowed to eat in a day *after* you’ve started eating them. Just shows you what’s left. Small gripe. But it’s there.


The developers should download the excellent Habitify app (actually so should you) and take copious notes. Large text. Apple 2018 UI standards. Function before form. Still looks beautiful btw. Because it gets out of my way and lets me get done what I want to get done.


Things I love:


- Barcode scanner is insanely fast! I’m amazed every time even in crazy low light conditions.

- They fixed their weight graph and it’s way more legible. (Still has an animation that moves at a snails pace. My gosh they really want you to see how ingenious they are at design. We get it! You can animate! How does that help me?? It doesn’t.)

- App will intelligently remember your meal from yesterday and let you “repeat” it and record it for today. (Although this could use some work. E.g. If you had beans and rice yesterday for lunch, but then today you’re having it for *dinner*, the app won’t suggest it because the meal wasn’t during the same phase of day.)


I’m sure there are other good things. I see so much potential in this app. And I’m likely so hard on it because I want to use it! Also, “Lifesum” is an excellent name. Way better than “My Fitness Pal”. A mom must have named the latter. No offense moms.

Developer Response ,

Thank you very much for your detailed feedback! That is appreciated.


We will make sure that it will reach the responsible teams.

caseykeo ,

Sorry

Goodbye

Developer Response ,

Thanks for rating our app!

chirmer ,

Inaccurate serving sizes driving me back to MFP

As someone who prefers to track net carbs and wants a handy watch face, I was excited to try this app back in the fall of 2018. My initial trial was pretty good, so I subscribed to premium. After months of using the app, I’m going back to MFP.


1. The biggest reason I’m dropping this app is portion size frustration. Like most of the other tracker apps, users can input food - which is fine. What isn’t fine is constantly getting wildly inaccurate listings as the first 10 search results. Trying to accurately track food in this app is impossible without tweaking the “serving size” to get the right calorie count or choosing some other food that’s pretty close but not right just to get something close to accurate. Just tonight I had to say I ate a cup of peanuts as that was the serving size for the right calorie count (which is actually for 1/4 c serving size). This is an almost daily occurrence.


2. The app fights me in what I want to track. I like the concept of a score for how you are eating throughout the day, but I do not agree with some of the decisions as to what is good and bad. A single serving of lite salad dressing that contains decent ingredients and is paired with a healthy salad should not get a 😐 face. And it definitely shouldn’t equally weigh down the days score, when your other foods have happy faces and are much higher in calories. And it’s hit or miss what score you get - some eggs say “high in saturated fat” and rank poorer than others. Why?


Overall, I love what this app is trying to do. I would love to come back if it could sort these things out. But as is, it’s just too frustrating. It’s not every day I choose to abandon an app I paid $30 for, but the frustration level is *that* high.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

R07oy ,

Great

Me ayuda a no pasarme de las comidas

Developer Response ,

Thank you so much for leaving your review, glad you like it!

askeetann ,

eh

guys stop reading it like "life sum" it's read like "life's, um"

like why do i have this app its bad.

Developer Response ,

Thank you very much for your feedback! We are sorry to hear that you are not satisfied.


It would be very helpful if you could give us some more details so we can understand more and will be able to make future changes.


Thank you very much!

Strictly Rootz ,

Premium Sub. In the shadow of MyFitness Pal

I like this app. It’s visually appealing, easy and quick to add food and essentially something a little more affordable I was looking for in order to track food. I’ve used the free version of MyFitnessPal for years but just didn’t want to pay $70 for an app to track food so I have this a try. Issue I have with this app:


Adding recipes: it’s easier on MyFitnessPal. If you find a recipe online that you want to make, you simply have to copy and paste the website and myfitnessPal basically does the rest for you. In this app, you have to manually add everything.


Recipes: you have to list and access recipes in “favorites” in order to list and track it. There isn’t a space for just recipes. I can’t go to “recipes” and add something to track. I have to hit the add button, go to favorites, go to recipes etc etc..could be made easier.


Tracking: premium does not document time that you document. This should be included in the premium subscription. Also when I scan things, even though the full nutritional info would pull up, the app says it can’t label the food as good, great etc...so that’s weird. I think maybe the food bank is just not as full as my fitness pal.


Pictures: you have the option to take pictures with the free or premium but nothing becomes of the pictures. There should be a reserve or something if meals that you eat with the pictures that should be accessible. If I wanted to go back to a meal that had a great macro count, I can look through pics I took instead of just digging through individual days/meals. The pictures should be able to be used.


Customer Service: kind of nonexistent. I sent a few questions about the premium sub days ago and have not received a response.


I don’t regret the purchase. I do recommend it. I enjoy the app and use it regularly to keep with macro counts, but this app could be a lot better, especially for the premium subscription.


Update: Ok I regret this purchase. Adding recipes is just near impossible. Since I eat more intuitively, Not having time stamps is problematic. The “approved” foods are confusing. I looked for a particular grain and it listed it as approved in one listing and I suppose not approved in the other since it didn’t have a check mark, and the numbers were drastically different. I just can’t track accurately with this app. And I can’t get a refund. Long list of cant do’s with this app. Disappointed, want my money back and do not recommend it currently.

Developer Response ,

Thank you very much for your valuable feedback! We appreciate it and will make sure t reaches the responsible teams for their knowledge! Thank you!

Bk3013 ,

Promising based on it’s promises, but not in functionality

I upgraded this app to the paid version based on the description of what is included. It does not deliver on the basic functions, so do not waste your money on the upgrade if you choose to try this app. It’s nearly impossible to personalize your goals since it works on a percentage system. If you want 60 grams protein, the fat and carbs are calculated for you based on the “type” of diet that you selected. You can’t scale these yourself. I have also had difficulty getting it to use the calorie goal that I input. I have tried over 20 times and it just doesn’t work. It currently has me on a calorie goal of 1600 when I chose 2000 and selected my goal as high protein, maintain weight.


The barcode scanner is far inferior to other apps. The data is frequently incorrect for scanned items. If you search for other items based on the barcode, you will likely find a match. But, it is tedious and makes you wonder where they got their data from.


This app does not work well for customized recipes. It would be great for an app to allow you to save your custom recipe items into a group to be reused. Making a stir fry, soup, or casserole is too time intensive to input every time. This app also doesn’t have an extensive list of “recent” food items so you are starting from scratch every time you have to enter a custom recipe.


Overall, this might be an adequate app so I might have given it 2 or 3 stars. Unfortunately the description doesn’t match the product for the free or the upgraded version.

Developer Response ,

Thank you for your feedback. We are sorry to hear that you have had a bad experience with our app! Custom made items can be created and stored under Me > Favorites - find out more here: http://bit.ly/2CSyBYp. The Classic Diet is also available for someone who wants to define their calorie allowance and macros. It is not necessary that you follow one of our Diets or Meal Plans. Changing to Classic is possible under Me > More > Current Plan. Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you select items verified by us and that, if you are interest in finding out more, visit these articles explaining more about our database: https://bit.ly/323nlGw, https://bit.ly/2P2rSUx.

X...; ,

Great app! And free!!!

Great app! And free!!!

Developer Response ,

Thanks a lot for the positive feedback! We are very happy to read that you are satisfied!

kkids26 ,

meh

good app but i can’t add it to my apple health

Developer Response ,

Please see these instructions: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?p=all&s=partners-trackers&f=how-can-i-connect-health-and-lifesum

cmm4411 ,

DO NOT SUBSCRIBE! SO BUGGY!!!

This app is pretty but it’s so incredibly buggy that it’s becoming untenable to use. I’m so upset that I purchased a year long subscription because apparently since I have the app to long of a shot (2 weeks is the cut off apparently) that I cannot get a refund.


Some examples of what make this app so frustrating to use:


- The app is completely miscalculating my meals. The app shows the calories and serving size as correctly inputted for my meals. For example, if you do the math for one of my dinners, the meal adds up to 1,079 calories but the app shows 4065 with the macros matching that 4000 number. This throws off the day rating and macros without any way of fixing it MAKING THE APP USELESS


- The Apple Watch app does not update. I saw this in your known bugs section and the work around is so incredibly frustrating. I’m a paying customer. That should not happen.

- When I attempt to add food to a day in the future plan my meals in advance, the app will jump back to the current day without any indication it has done so. As a result, I add all of the checked food to the wrong day. Then I must delete everything and start again since there is no feature to move food items to a different day or meal without deleting it and re-adding it.


I used the app for a few days and they gave me a limited time offer for discounts on premium membership. Since nothing went wrong in those few days and Apple had given it the Editor’s choice recommendation, I decided to go for it but at this point I’m so fed up.

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Woobstr112G ,

Oh Please

Absolutely worthless app.....

Developer Response ,

Thank you very much for your feedback! We are sorry to read that you feel that way.


It would be very helpful if you could give us more details so we will be able to understand what you think is lacking in the app. Thank you!

Rooooosseeeeeeeeeeeeee ,

Jeff Wittek

Tysm, Jeff. 💞 Love this app!

Developer Response ,

Thank you so much, that makes us very happy! :)

NYCQUEENS38 ,

Dub

This a dub, you gotta go to Swedish court if anything happens

Developer Response ,

Thank you very much for leaving your feedback.


Yes, Lifesum is based in Sweden but following all laws and rules applicable in the US and Europe when it comes to data privacy, purchases, and refunds etc.


Please feel free to ask any questions or leave more details about your concerns and we will be happy to answer everything in detail. Thank you!


zbeckman ,

Buggy, hard to use, won’t sync correctly

2020 Update:

Used Lifesum for over a year. Finally found a good replacement. All the bugs drove me away, especially it’s glitches with syncing activity data, lack of Strava sync, the horrible food database (most items are completely wrong), and the challenging user interface. Switching to ‘Lose It!’ Which bills itself as a weight loss app but is actually a VERY good macro manager. I hadn’t looked into Lose It! Because I don’t want to lose weight – glad I finally did. So much better!!


Bottom Line:

An elegant interface but significantly flawed and inaccurate implementation make it easy to get the wrong results. I love the idea but the bugs and incorrect data must be fixed before Lifesum can be used effectively.


The good:

Elegant user interface that is easy to understand and makes it clear where my nutrition is, both at the meal and day level.


Fun and easy to understand goals.


Nice selection of meal plans and goals, and easily customized. I particularly like the Scandinavian plan.


A reasonable price for an annual subscription, which is necessary for Apple Health syncing.


The bad:

Lifesum will count a single workout twice or even three times if you have more than one data source reporting the same workout. For instance if your Apple Watch logs exercise and you also track your workout in, say, Fitbod, then Lifesum will double count the calories and throw your nutrition way off. Apple Health avoids this problem by prioritizing one source over another, but Lifesum isn’t that smart. It makes the app unusable if you track your exercise.


Not enough information about the meal plans and goals. Unclear why certain macro levels are selected.


The app incorrectly calculates using different measurements. For instance “2% Organic Milk” is 14 calories per ounce, and 1772 calories per tablespoon. (So 1 tablespoon of milk gives me 118g protein, 192g carbs, and 73g fat!)


Sometimes the app gets very confused about time and loses a day’s with of information. Right now it’s Wednesday. The app is showing me information for Monday, Tuesday, and Thursday (tomorrow)... and Wednesday appears to have no data. When I check back on Sunday, now Thursday shows no data in the log even though I logged every day this week. Very glitchy.


Search does not work well. For example “blueberries” returns things like “bluebbery pie” but not berries; strangely, searching “blueberry” returns “blueberries” at the top of the list. Finding the right food is often a frustrating exercise.


Many barcoded items are incorrect. I’ve scanned several and found the nutritional data to be completely wrong. This means I have to create my own food, and remember to avoid the barcode scan. Identifying foods with bad nutritional data is constant and tedious.


There is no way to correct bad nutritional data in the database (there is a “report” function but I have yet to see anything actually be corrected after making a report). Lifesum should consider not publishing every food people enter in their app – most foods have incorrect nutritional info, many are rife with spelling errors, etc.


There are many duplicate food items, most of which are wrong. It’s always a challenge to find an accurate food item when wading through multiple, incorrect, versions of the same food. (Workaround: only use food items you create yourself and store in favorites – but that makes the food database useless).


Too much clicking to perform repetitive tasks. Should be much easier to log the same data several times during the week.


The menu management is confusing and doesn’t let me create complete meals. For instance I can create a “pasta and sauce” recipe and a “cookies” recipe but I cannot add recipes to a “meal.” This means tracking my actual meals is a repetitive process where I have to pick all the specific recipies and add in ingredients. Why can’t I create a meal from several recipes and reuse that meal?


The user interface, while elegant, is a bit buggy. There are several pages with no exit method, although there is actually a hidden “back” button. Swiping down a little to vigorously often cancels everything you have been working on logging. Text entry is glitchy. The slide-up keyboard obscures controls making it difficult to navigate. Sometimes you have to touch around the screen to get the “next” button to appear. If you have an iPhone X, the back and cancel buttons at the top of the screen are too close to the phone controls so half the time you end up exiting the app. Most annoying is the depth you have to navigate to when creating food items. Lots of unnecessary tapping.


Lifesum does NOT sync water from Apple Health... so it’s always wrong if you track water in other apps. This makes me wonder what other things it should (but does not) read from Health.


Related to the last point: Since the app doesn’t read information correctly from Apple Health, it reports the wrong health score. For instance: 1) Even though I log over 101 ounces of water a day, Lifesum thinks I never drink water. 2) It misinterprets exercise, I do 1-2 hours of functional training, plus swimming and walking, every day. Lifesum doesn’t recognize this as moderate or strength training. 3) Unlike Apple Health, Lifesum “doubles up” exercise data reported from multiple sources (say, a workout app and my Apple Watch). Even though both report activity at the same time Lifesum treats this as two workouts, doubling my calorie burn.


While Lifesum does respond to some support requests, there is no notification... so you will only know about the response if you go back into the support menu and look for it. And after a year, all of the above issues remain, so I don’t get the impression the app is being actively improved.


I’m looking for an alternative.

Developer Response ,

Again - thank you very much for your detailed feedback! That is very much appreciated.


We will make sure that it will reach the responsible teams.

shshshdjjdkosisishhaoaidbddo ,

A lot of stress, work, and weight!

The app is a lot of work and really does not do what you’re paying for it to do.


Meal planning is a mess. For example , Lifesum limited my carb intake to 20grams of net carbs and 1200 calories . However, the meal plan it’s telling me to follow everyday actually asks me to consume 40-50+ net carbs every day and double the calorie intake! So I’m on the fast track to gain weight and with the unhealthy recipes develop some serious health issue in the long term.


Recipes are incorrect and terribly written. The cooking directions will contradict the in ingredients for the recipe . The directions are often incomplete and almost as long as a tweet, which will leave your confused and will force you to spend a ton of time researching and trying to figure it out . If you decide to go rogue and give up on the 50 dollar meal plan you paid for you’ll often find yourself scratching you head confused as to why simple items can’t be found and tracked . Inputting every single item manually is already miserable as it is , but it just gets worse when you just can’t find the item you need to track . And if you track something, the quantity / serving does not offer soy of options so you’ll have to do a lot more work and math and will still have to assume that even with all that work and support from a mathematician , it won’t be accurate. Measurements in recipes can also be incorrect . And even if you wanted to adjust them you can’t .


Oh, and Lifesum for some reason decided to change my plan on me . So keep an eye out for changes to your plan.


The app does not educate you on the diets it recommends and claims to guide you through . In fact, it oversimplifies diets that require knowledge and more thinking .


Today, all I had was a bulletproof coffee they recommended for me for breakfast and the avocado egg salad for lunch. Little did I know that I had reached my carb limit and the app in insisting that I still eat 1100 more calories and 40 grams of fat. Hmmm.. not sure how that is possible .


I say pass on this considering many customer reviews have raised these issues for a while . I read through reviews dating back a year and these issues are still happening .


Keep your money and find another option. This is just a mess of an app. Interface is pretty, but I don’t care for the pretty face. I want something that will help streamline my diet and exercise plans- not add more work, stress and also weight gain (and potential all health problems) to my life .


Hope this helps !

FIVEALBERTS ,

NEW UPDATE

HELP- WHY CAN’T I OPEN THE APP AFTER UPDATING. I AM IN A DOO-LOOP.

Developer Response ,

Hi! The app is up and running like normal now

klsyyyyyyy ,

smh

not good for vegetarians/vegans

impossible to get a refund w apple

Developer Response ,

We apologize for this. I will inform the responsible team regarding this. Please contact us at contact@lifesum.com so we can take a closer look at this. Thank you!

FlipperMist9895 ,

Creamy

Steam!

Developer Response ,

Thanks for your 5 star review! :)

sukhogeo ,

awesom app

🙌

Developer Response ,

<3

bad biych ,

neato

niceeeeeeeeeee

Developer Response ,

We are happy to hear that you're satisfied! Thank you for your 5 star review!

rahafdossary ,

Hey

Omg it’s the Bast

Developer Response ,

Thank you so much for your positive feedback! We are very happy to read that you are satisfied!

krisxnj ,

DO NOT GET THIS APP

THIS IS THE WORST APP IVE EVER USED AND THE TAKE YOUR MONEY AND MAKE YOU SUBSCRIBE WITHOUT YOU KNOWING. THEY’VE TAKEN OVER 100$ FROM ME DO NOT DOWNLOAD!!!!

Developer Response ,

Please feel free and contact us with more details at contact@lifesum.com so we can take a closer look at this. Thank you!

bubbrasue16 ,

PERFECT

I. LOVE. THIS. APP. EVERYONE. GET. IT. RIGHT. NOW.

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to read that you are satisfied with your Lifesum experience.

lolololol71 ,

Amazing!

👍

Developer Response ,

Thanks for your rating!

Tonydshrg ,

Greattt

Love it

Developer Response ,

Thank you so very much for your positive feedback! We are very happy to read that you are satisfied!

googoogagahbok ,

Cool

App

Developer Response ,

Thank you!

qểdnd ,

Q

I cant udpdate ( ip6s )

Developer Response ,

The team has solved the issues and the app is now working again.



IMPORTANT: Please force close the app and the restart it - everything should be back to normal after that step.



If you still should experience any issue, please contact us again with exact details at contact@lifesum.com

bendavis ,

The best so far.. but still a lot of work to go.

Let me start by saying I think this is the best of all the calorie counting iphone applications. The User Interface is nicely laid out, the tabs are great and the icons are helpful. Even the food catalog is very nicely laid out with multiple levels of meaningful entries.


There are still a few problems which need to be ironed out:


The database is pretty much your stock FDA database and does not have many/most of the things *real* people eat. Resturaunts, brand name goods, etc are no where to be found.


The text entry forms are buggy and often I have to back out of a view since the keyboard will refuse to re-appear on certain forms.


Adding your own custom foods is great, but the problem is that the measurement system is all messed up. Unless your custom food entry is in ml, g or "piece" you will be pretty disappointed. There doesn't appear to be a quick way to add a number like "100 calories of crap" quickly and so adding quick entries of things not in your list (almost everything) is really hard. You will find yourself having to convert cups to ml, etc. while trying to add your food items to the database.


The application shows you how many calories you have eaten but doesn't do simple math like (you have X numbers of calories left). You also cannot change your goal end date, it assumes you want to lose 2 lbs per week.


You cannot track sodium but you can track carbs, protein, calories and alcohol.

Eden123456789 ,

best option available!

I agree that this is the best app available on the iphone for tracking daily nutrition. I really love the pie chart showing the % of protein, fat and carbs - very helpful to keep those that eat too many carbs in check!



This is minor and an interface design thing, but since I work in online app development it's bugging me a little.


On the Diary page, it would be cleaner if the + and - signs weren't visible all the time. Instead, maybe swiping the item to delete it (which isn't a common action anyway unless you add something you didn't really eat, I've not ever used it). This would be consistent with the action in the Mail app on the iPhone to delete. The add food to meal button is already always there anyway and you have to touch the button not the + to actually add, could move the + into the bar if wanted to keep the icon. Or if you didn't want to alter the layout, could display icon of the category the food item added is from instead of the - sign. The icons are cute and make the app nicer to look at and use. :) Might be neat to visually see at a glance the categories you're eating out of over the course of the day by scanning these icons.


This would help the diary feel cleaner and not like it's always in "edit" mode. :)


Great app though and developer is very responsive, click on their web link to see their blog updates! I'll be recommending this app to my friends with iPhones that want to track their nutrition and or loose weight.

murdoccatgmaildotcom ,

Good app.

Pros: Efficient display and breakdown of information. Ease of use. Several ways of displaying dietary information. Good library of foods and exercises.


Cons: Not enough tweeking of your profile after it's creation. Small Inaccuracies in food info. Awkward measurement selections in some areas.


Overall this is a great app. I was looking for a mobile app that I could replace BWM 2.0 with and this worked quite well. If you want a great little application for recording your food and exercise on your IPod, then this is it. However, if you wan't an extremely accurate weight loss program, you might have to wait. This one isn't quite there yet. Still, it's accurate enough for a casual dieter, and the program has had steady improvement since it's launch that makes me hopeful for the future.


Suggestions: Let me tweek my profile after creation more. I want to be able to adjust my activity level. The scale used there should also estimate calorie needs as you slide, instead of giving you the estimate after all is said and done. A written note function would also be nice. The before and after photo should let me choose a pic from my library since my touch lacks a camera. A display of baseline calorie burn added somewhere in the diary would be nice too, for when your activity level changes from day to day and you want to document every activity and food so as not to overestimate loss.

dujoducom ,

Great app, worth the cost, getting better

I really like this app! They thought alot about what operations will take the most time and tried to make them easier. You can create custom foods, then create meals (sets of food items) and add them to the directory. The dirctory is well organized with features like searching and marking favorites. People complain about the food database, but these things take time to develop and it sounds like they will be user submitable, so they will be handled by the community. Also the nutritional information varies a lot between different brands, so you are going to have to end up entering in a lot of custom foods anyway, I don't see this as a problem or an issue that iShape could possibly solve aside from doing what they have already done and make an expandable database.


Right now the application is very simple, elegant, and not at all bloated. I would like to see it stay that way. New features are nice, but only if they don't comprimise the simplicity and ease of use of the current build.


I've had a couple crashes to my home screen, but never one that has caused data loss.


It seems like the developers are very involved in taking user feedback, which makes me hopeful that iShape will continue to be impoved, and hopefully they won't stop development and offer a $50 pro version or something like that.

Brodak ,

Excellent and Easy to Use

I use this app every day without fail. It has made me exponentially more aware of what I am eating and how much I snack throughout the day. By tracking what I eat carefully, I have been able to make smarter food choices and I snack mindlessly far less than I used to. I also love the water, fruit, and vegetable trackers because I have also been consciously drinking more water and making a point to eat more vegetables. The app is beautifully designed and very user friendly, and I enjoy it so much that I paid for the full subscription. I use this app more than I use social media. I appreciate that the app helps making healthy choices fun and simple, and I would highly recommend it regardless of whether you are trying to lose weight or not.


If I had to make any suggestions, I would just recommend that lifesum monitor the calorie amounts of certain foods more and make it more clear that certain foods were verified (with a checkmark or something). I know that some items are verified by Lifesum, but many are not, and if I didn't already know basic calorie amounts for foods, I would be confused when trying to track my caloric intake per meal. There are many options for the same item a lot of the time, and the calorie amounts vary wildly. Sometimes I have to look up calorie amounts online to make sure I am putting in the correct amount, and I wish it were easier to tell him within the app whether or not a calorie amount for a certain food is accurate or not.

CE360 ,

I'm enjoying it!

This is the first time I've ever tracked my food or paid close attention to how many calories I'm consuming every day. I'm not trying to lose much weight.. just working to get into better shape and improve my overall health. I really like using Lifesum so far. It integrates nicely with the Apple Watch, and my suggested intake changes based on my activity throughout the day. I love that you can add your own recipes and save meals! These features, along with the ability to save favorite foods will eventually save me lots of time logging food going forward. I also find that I save time by planning my meals in advance vs. logging each meal throughout the day. I haven't tried any of their recipes yet, but it looks like they have some good ones! Suggestions for improvement: This might be too complicated, but I'd love to see some integration with Allrecipes / the ability to quickly add favorite recipes from this site. I would also like to see more nutritional data (vitamins and minerals). I feel like most of their plans are a little crazy with the suggested daily protein intake (it's usually very high). All in all, though, the only thing that's really disappointed me is that I recommended this app to my mother and after a few days it wouldn't let her use it anymore unless she upgraded to a premium membership. I was under the impression that you could still use basic features without upgrading.

semperes ,

Love a lot of aspects but definitely still needs to grow!

As soon as I downloaded this, I loved how easy it was to use and how the interface was so visually pleasing and quick to get the hang of. I also loved how I could track my water intake as well as my exercise of the day. But as the days went by, some issues popped up that I really wanted to address in a review. Firstly is the accuracy of the food you can track. There have been more than a few times that the nutrition label read differently than what Lifesum had listed and because of that, I find this app not all that trustworthy on the nutrients I'm getting day to day and that's disappointing. I would also add that I wish the database had a more rigid system, it's a little weird to see more than one listing for a banana and not knowing which one would be the most accurate. Secondly I wish the targeted calories could be adjusted by the user if they so choose. I don't exactly want to follow what this app suggests when it comes to how much I should be eating for weight loss, I definitely think it overestimates. Lastly I wish there was an easier way to track meals you ate days before or ate for dinner one day and ate it for lunch the next. I will still continue to use this app but I hope in the future to see some changes!

Developer Response ,

Thank you very much for your feedback!


The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on ""Edit Food"". Please, find more information here: http://support.lifesum.com/customer/portal/articles/2351746


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.

JackAttack2468 ,

HI

THE APP CALLED ME UNHEALTHY AND FAT

Developer Response ,

Thank you very much for your feedback! We are very sorry for your experience but we would please need more details/screenshots in order to understand what you are referring to. Is it the rating system in the app? Have you had problems signing up and not been able to enter a goal weight? Could you please be so kind and contact support at contact@lifesum.com - we will then look into the matter. Thank you very much!

Shalgonim166 ,

❤️

❤️

Developer Response ,

Thank you so much for your 5 star review and good luck with reaching your goal!

junkiejoesephstalin ,

A

Aa

Developer Response ,

Thanks a lot for leaving a review! We are glad to read that you are satisfied with your Lifesum experience.

Phantom STi ,

Great app... BUT!!!!....

This app helped me lots and shedding the fat and start bulking. Great way to keep track of every calorie in. The new design is nice.. BUT!!! why take away the nutrient macro pie chart?!?!?!?!?!? That is just as important to know either you are slimming down or putting on some mass!!!! Doesn't help when you take in 3000+ calories when the majority was fat, or you didn't take in the amount of protein you needed. Please please please bring back the macro pie chart... That's is the only thing I ask for... Thanks....


(Edit 5th august 2010)

The pie chart is still there.. :) just on the main screen you have to press that little "i" info button and then you can swipe right and the there it is! Also goes deeper into it when you put in your nutrition macro and tells you how many grams of pro,carbs, and fat you have left to make you macro goal! I retract my previous statement and say this app is now complete for me... Thanks guys!!!

pgscg ,

So easy to track calories, protein, fat!

I used to do this in a spreadsheet. After adding foods I eat frequently that were not already in the huge database, I can easily set up my day and make changes if my schedule, dining out, grocery shopping changes. It's so clear I need to add exercise, as I know my precise intake and don't want to eat less. Things I would like added: ability to add a food to My Things when after scanning, finding it barcode was already in the database and verifying the food had been correctly entered, instead of only having the ability to add it to my diary. I had searched for it before I tried to manually add it, but it didn't show up. If it's in My Things, it will show up quickly at the top. I would also like to see a schedule of my nutrition, exercise and weight progress in addition to the progress bar that shows my starting, current and goal weight.


Thanks for making my life easier!

arual9109 ,

Disappointed

This app has great potential but after using it for less than 24 hours (yes, that's all it took), I must admit that it is a letdown. I entered my personal information, updated my goals, connected to my Fitbit, logged my food and exercise... Only to find out that the information I was inputting was not saved accurately. Regardless of how many times I changed it, my birthdate and starting weight kept reverting back to an incorrect amount (that wasn't entered by me at anytime). This led me to doubt about the application saving the other information I was entering such as calories or workouts. When I spoke to a representative, I was told this issue would be fixed in about 3 weeks. That is ridiculous! Don't launch your app until it's ready to be used. Especially one that customers pay for! Another complaint is the meal logging. It is very difficult to determine meals based on ounces or grams. There are few foods that I found that were listed by serving size or quantity. Lifesum's selection of meals is not very expansive and most days, I found myself looking up the meals with another application to ensure I was accurately logging them. NOT WORTH THE TIME.

Jstew88lifesumfan ,

Fan of Lifesum it's helped me a lot

So Lifesum has seriously helped me. I haven't had any glitches with my app and don't struggle with added food to my food diary tracker. It's really easy and simple to follow, it does the math for you, to figure out how many calories your eating, how many grams of carbs, protein, and fat your consuming and how many you have left to consume. I've done the ketone diet before I got Lifesum... I only lost 2 pounds a month and was completely confused why I wasn't losing more! I got the Lifesum app and it showed me (by tracking everything I ate) that I wasn't eating the right balance of carbs, protein and fat for the ketone diet. I was floored when I found out certain brands of food that I thought were healthy was totally ruining my diet. I lost about 10 pounds within less than 6 weeks solely by using this app. I can scan in barcodes of food items I get and see how much of it I can eat. It's great, Lifesum rates it for me too to see if it's a good fit for my diet. I'm gonna keep and use this app for a while. And they have awesome recipes too.

D. Hill ,

Lifesum

Lifesum to me is an application that represents the potential of how our mobile devices can assist in us reaching the best physical version of ourselves. While my initial review is only based on the free version, I believe I can note how beneficial this application is. The application begins by asking about your age, gender, height and weight. Lifesum incorporates a beautiful colorful yet simple to navigate design. The bottom menu tabs are where users can bounce from category to category whether it be diet, nutritional facts or another section. The app makes it easy to input your diet with a comprehensive database that caters to any meal of the day as well as water cup diagrams that fill up and mark your progress with a simple tap on the image. Users can read daily nutritional facts and articles to better determine what is best for you. The premium version allows you to receive specialized recipes. I feel I have only touched a tip of the iceberg when it comes to the effect Lifesum can have on my life and many others.

Henryjperc ,

Lots of potential but improvement needed

I recently upgraded to the premium version after using the free version for about a week. I was very happy with the free version but found that the premium version has left me slightly less satisfied. One reason for this is the fact that you must constantly answer the 41 Life Score questions to get an updated score. To me, this is an annoying process and I wish it would update automatically from the foods I've recorded in my diary. Secondly, I also wish the fruit and vegetable trackers would update based off the food that I've recorded in the diary. It seems redundant to have to press an extra button to record this information. Finally, I was under the impression that the premium version would provide some sort of "eat this, not that" feature for the foods it deems unhealthy. I haven't seen this feature and I think it would be great. In the end, I really like this app but I don't feel like I'm getting a the best value for the premium version. I truly believe that it can get there with some updates and adjustments but for now I remain slightly unsatisfied. The app seems pretty new so I am more than happy to stick with it with hopes that it makes adjustments in the future.

Lo-sim ,

Near perfect

This is my favorite app for tracking calories. It blows My Fitness Pal out of the water in terms of its ability to teach you how to eat right for your fitness goals and how to generally lead a healthy lifestyle. The only flaw is that it has crowd sourced some of its nutrient data from users, which means there is some noticeable human error as you start searching for foods and looking at calorie counts and serving sizes. As long as you are being conscious about your foods and understand the basics when it comes to measurements and serving sizes, you'll avoid improperly tracking your meals. As with anything in life -- it's on you to think critically even when you want an app to take care of the bulk of the work. Trust that Lifesum does a lot for the small fee you pay to unlock those features. It's incredibly well designed. They thought deeply about UX and how to drive reengagement and motivate the user to make good choices. Well done Lifesum!

Whirlygirl13 ,

Hugely disappointing

No room to customize, not even with the upgrade (based on the description of added features). We prepare a large number of ingredients and dishes from scratch, so logging food in Lifesum is not accurate, as we're restricted to what's in the database. Also, the inability to see what's in the upgrade, specifically diet plans is frustrating. The default plan limits users to breakfast, lunch, dinner, and a snack, all of which are calorie restricted. So for users who consume 5-6 small meals/snacks a day, this isn't helpful. If I log meals as meals, then I'm WAY under my calorie allowance as dictated by Lifesum, and some of my snacks don't get logged. If I log all of my snacks under the single "snack" tab, my meals are way under and my snacks are way over, according to Lifesum. There also isn't a way to log times food is consumed. Lifesum is probably alright for someone interested in very basic nutritional record keeping, but for someone needing to log for medical or serious health/fitness tracking, Lifesum has completely missed the mark. And to charge ridiculous monthly fees for a product that is mediocre at best is just ludicrous. Save your time, money, and frustration and use another method.

Starfish357 ,

I like it even Better than my fitness pal, but not sure if it's great for newbies

I used mfp on and off for years, and it was an easy transition. It works very similarly. I love that I can log a photo of my meal along with the data. I like the smiley faces I get for healthy choices. And it's visually pleasing, which matters when you are trying to use it all day long. I just use the basic, free version.

There are some glitches in the food ratings/calories listed like: "Cooked cabbage" gets a "so healthy" rating but "cabbage, cooked" gets an "unhealthy" rating. I thought maybe one was including cooking oil but the "unhealthy" one lists 0 fat while the "healthy" one lists 3 percent. But, I'm not going to pay for premium just so I can "find out why." And I really question whether or not a half head of cabbage is 180 calories. Other sites say less. I don't care so much because I feel like I already have the food-knowledge acquired to make sense of, or ignore, any conflicting or confusing info. But, I wonder if it wouldn't be disheartening and frustrating for someone who was making their first stab at learning how to eat better than the standard American processed food diet.

Scadadoug ,

Love!! but a few suggestions.

I love this app so far. It is very easy to navigate and I like getting the little smiley face by my meal when I made good choices. I have many reasons why I need to keep track of what I eat, mainly because my skin tends to react to what I eat and I have been recently cutting out dairy for health reasons. That being said, since this is a overall "healthy lifestyle" app, I would LOVE to see more options for tracking, such as dairy-free diets, as well as maybe incorporating other lifestyle habits such as hours of sleep (it plays a big part in our lifestyle!) I would also loooove to see a way to track specific symptoms or reactions so a clear connection can be made between our food and how it affects us, such as how well your skin is doing (breakouts specifically), energy levels, cravings and how to target them, ability to focus, and things of that sort. Overall the app is great so far and I'm looking forward to seeing it's growth!!

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement here: https://lifesum.uservoice.com

samdelagarza ,

Not fully baked application

purchased december 22, 2008 -


The app seems to lag quite a bit on my 3g iphone. also some UI feedback elements are missing, like when you select the textbox there isn't a flashing cursor so you never know if the app knows that you've selected that textbox or not. And the thing is that sometimes it doesn't read your tap...which you know because the app never fired the event to open the keyboard. My wife has experienced these problems and she also has problems with the setup. based on her weight, goal weight, and activity level the app continued to error saying her consumption would be under 800 calories to reach her goal and that this was unsafe. But it doesn't make sense since she only has to lose 15lbs according to the app and we had to increase her daily activity level to finally "get it to work" or rather to accept her profile.


weird. but if the app receives a little TLC, then I'm all for it. I haven't found anything better yet.

AaronVan ,

The best of it's kind!

I've been using this for a little while now and while there was a slight learning curve the company has provided great tutorials and support. I actually like the fact that the entire database of food is not on here, there is a bit of a setup getting the foods you eat entered but once it's in it's easy and you don't have 50,000 others to go through to find the one you want. Having the database online didn't make a lot of sense to me at first but after using the app it was a well thought out way to go. A simple points calculator would be helpful so I don't have to leave the app to get to my other calculator and I'd like to see a notification icon telling me how many points/calories I have left for the day but these are extras that would be nice but are not necessary. The quality of this app makes me excited to see what they do with the updates as they perfect their already great design.

Nay93008 ,

Great but poor nutrient information

I love the app , it is very simple and visually appealing but lacks a lot in functionality . The estimated calorie needs are very off. I also understand the food database takes time to establish but even the items already listed are incorrect. I scanned an item and the "verified " information that came up was different from the information on the package.


As if that is not annoying enough, about 60% of the apps features are restricted to gold membership, and the rates are $8.99/month , $6.33/ three months and $3.33/year. If the app actually had accurate and abundant food information I would pay 3.33 for it but only a one time fee. Some of the best apps only charge around the $1.99 one time so I do know why this costs so much. I wouldn't pay recurring prices even if it were perfect.


The app has a lot of potential. If they reconsider their prices for gold membership and seriously revamp the food database I would say its worth 4 stars.

TSAlisa ,

Disappointed:(

I had high hopes for this app. When I first got the free version, I liked it. I liked that you could customize it to work with whatever diet you are on. So when Lifesum kept pushing to upgrade, I thought, "it is the New Year. Why not?" I anticipated that the Gold version would be even that much better. It is NOT! Adding food and snacks to this app is a nightmare. User-friendly it is not. I even tried to edit "My Food" on my computer by logging into the program via the internet. It was no more helpful. In fact, it was a little bit more frustrating doing it that way. I do like how it imports my data from my Jawbone Up app & how it relays information to the Jawbone app. It is very frustrating that there is no quick way to add food. I noticed that even when I scan the food items, the information uploaded to the app is incorrect. If you can't use this app to easily track and accurately record your food intake, what good is it?!

Sketch-Rockwell ,

Wanted to live this app

Have been a user of myfinesspal for years. As a UI designer myself, when I learned of lifesum I was excited as the UI design is superior and some of the features are much easier to execute than mfp. After trying lifesum for a few weeks though, I'll be going back to myfitnesspal.


The biggest problem is the database is very very incomplete. Scanning a barcode in mfp almost always comes up with an accurate match. With lifesum, its a small fraction of the time. Scanning a barcode will usually come up as something completely wrong and different from what you are scanning (or something that's not in the database at all) and entering a new product/food is painful with required items for input that don't usually matter. I have never experienced any of this with mfp in over 4 years of use.


Another issue is the ads. There are ads in mfp, but they are unobtrusive to using the free version of the app. The ads in lifesum are present all the time, often interrupting your target task. I'd much rather pay for a more complete app that gives a more complete experience before purchasing, than one that simply looks better.


In addition, the rating system seems illogical. There are (actually healthy) salads with an e rating and bar hot wings with an a rating. The ratingd usually don't make sense and cannot be turned off.


The app could be better with improvements and a lot more contributions to their database. Until then, mfp is a much better choice.

Revlop ,

Good App, but not as advertised

My fiancée and I both purchased the one year premium subscription ($45 apiece), only to find out that the feature allowing you to copy food/meals from a friend's diary had been removed for some reason, despite it still being advertised. It can be somewhat cumbersome to find and add all of the ingredients for a home cooked meal, so we were looking forward to only having to do it once per meal, not twice!


I contacted support trying to figure out why we couldn't manage to copy food from each other's diaries as explained on the Lifesum forum. I was told that this was a feature available in the "old social" that didn't make it over to the "new social".


We love most of the features of the app, but we are feeling a little bit screwed over when we bought something that didn't turn out to be what was advertised, and then we're basically left hanging with no recourse by customer support. If Lifesum brings this feature back, I'll update my review accordingly.

Katie Bobaiti ,

Use it Everyday!

I am an 18-year-old soccer player. My mother and I have been using this app everyday for about 3 months. It is our little "game."


I have leaned out and lost 16 pounds since I have been watching my food over the past 9 1/2 weeks and my 59-year-old mother has lost 12 pounds. This is not to say that Lifesum is the reason for our success but it sure has helped.


We absolutely love tracking our meals and meeting our fruit, vegetable, and water goals for the day. We have made multiple recipes from the app and they have turned out very well. We love getting good marking on our meals and updating our weight.


My criticism lies with the following:

Often, I do not get a good mark on a meal and am unable to find the reason why even after looking at distributions.

It would be great if they paired with some healthy restaurant options and users would be able to put in the correct food. Often, I am left searching for the correct food.

I would really like to be able to track the same meal as my friends. My mother and I usually eat together and individually search for the correct ingredients sitting right next to each other.


Overall, great app. Thoroughly enjoy using it daily.


⭐️ ⭐️ ⭐️ ⭐️ ⭐️

lazyqueensresident ,

Would've given a 4, but the app crashes

I paid for the premium version of the app, and I feel like that should give me more weight (no pun intended) to my criticism. The positive part of the app is that it integrates the Apple Watch and the tracking feature works well. I could have gotten that from the free version however. The paid version gives you a few recipes and a bit more nutritional information about your food. The app is designed to make tracking an obsessive behavior, which is great for those trying to achieve their health and fitness goals. I can certainly say that I am much more aware of my diet now that I use Lifesum.


What makes me give a relatively low rating is that the app crashes frequently across all of my devices (which run the most up-to-date software). This is super annoying and gets in the way of easy tracking, which is the whole purpose of the app. Pleas fix!

Developer Response ,

This is something that sounds very worrying! Please contact us at contact@lifesum.com and we will look into this!


We apologise for the inconvenience!


Kind Regards,

Alec, Lifesum

ajasminewallflower ,

Love this app but it's missing a couple key features

This app has been so useful this past month. It gives me an opportunity to get some insight on my eating habits and how I can change them. I like how it inspires me to get smiley faces on all my meals and snacks as well as stresses the importance of water intake.


The only thing is that there isn't a recipe builder to fully understand the macros on the food we are eating. I would also love food guides for your programs. I'm on the strict ketogenic regimen and it's really hard to figure out what food are good and which ones to avoid without trial and error. Pinterest isn't always correct and researching information online can lead you down a rabbit hole of misguided information if you are not careful. If this app had those features, I would think it was the perfect app.

Developer Response ,

That's great feedback, thank you so much! We're glad you're enjoying the app 😊

LJDubbs ,

Great app + 1 Suggestion

I've been using Life Sum for about a week now and really enjoy it. I started with the free version but ended upgrading so I could take advantage of their features for meal plans and balancing meals. It's easy to use, usually pleasing, and doesn't have a lot of the shaming that I've felt with other apps.


My one suggestion is when you have calories left for a meal, could the app recommend some foods that would fill the gap and balance the meal out? I tend to stick to my favourite foods, which doesn't always complete the balanced component, just the calorie component. For example, I have 200 calories left for lunch, and I'm low on protein and carbs but am gluten free, so what food would help fill that gap so I don't just reach for a grapefruit, which will fill the calorie gap but not the protein/fat gap.


Thanks for helping me with a healthy lifestyle, Life Sum!

WarEagle2004 ,

Got me out of a slump

Started working out a while ago and had an initial loss then I adjusted and didn't lose anything for three months. Being able to track everything on a device I carry anyway was a huge difference maker for me. Quickly realized I was not eating enough on my workout days and over compensating on the rest days. Also does a great job keeping me honest on the weekends. Every improvement I can think of such as coordinating with say Subway to put all their data in is probably beyond the price. I usually end up manually putting in one meal a day so overall I spend 10-15 minutes a day which is way less than I exercise, but those are the minutes that are making a difference for me on the scale.

Mareda315 ,

Super helpful

For those having trouble opening the app after the latest update just uninstall then reinstall the app. Uninstalling doesn't deactivate your account so you won't loose any of your info, just log back in once you've reinstalled the app.


Anyway, this app has really helped me regulate my appetite and nutrition. I've been on the edge between healthy and underweight my whole life. I can shed pounds really easily but have to fight for every pound I gained. With this app I realized that part of my problem wasn't so much a lack of food quantity but quality. I'd been eating large amounts of food with very little in the way of actual energy or nutrition. Lifesum allows me to balance the different types of food I eat so nowI am not hungry all the time, have more energy, and have finally reached 120lbs. Thanks Lifesum!

w00d ,

Apple Watch Support Lacking

Good: This is a beautifully designed app. The UI is clean, intuitive and not unnecessarily cluttered with information you don't need (like car ads. Looking at you, MFP). The information tracked strikes a good balance between not enough and stats obsessed.


Bad: includes some faddish diet plans. The food database is not as complete as some others. Offers a Watch app that, while quite nice, inexplicably fails to use any of the activity tracking info in health kit. For example: I just did a three mile walk for about 450 active calories. If I had been wearing any other fitness tracker that would be tallied against my basal calories but not my watch. This is after paying for one month of gold membership.


FWIW, from my brief survey of the top diet trackers, I haven't found any that will pull steps or workout info from Health Kit. This is a big disappointment.

Attriss ,

SUPER buggy

I really do like this app, but it's SO buggy it's become incredibly frustrating to use. For one, the app randomly changes my date of birth for no reason. No big deal, but it also will change important things. For example, on Friday it'll say that I can eat 1200 calories. Then on Saturday it'll say that my Friday calories went way over the limit - I was actually supposed to only eat 1000! There are a lot more bugs, like not registering changes I make to my personal details, not syncing properly with the web site, and this one really small but irritating thing it'll do in the search, wherein I'll type a search query and then try to go back to change it, it'll delete the whole query automatically and force me to type it again. Pretty sure that's what the "x" on the right side of the search bar is for. Anyway, until the MYRIAD bugs get fixed, it's more irritating to use than anything.

rachel_eff ,

So pretty, but adding food is an exercise in frustration!!!!!

Whats the point of this app if after adding food, it 1) tells me the food is already added and erases my own inputs of items. Then, when I go to scan barcode, or search for the food, the food item does not show up on the list!!! 2) after successful food entry, I go to the webpage and the numbers dont match up?? For example, I go and add some Russell Stover’s sugar free candies, and instead of the calories reading 210 for 3 pieces, the total shows 99 calories/3 pieces, and all my macros show as decimals?? I added several foods and NONE of the values on the website was right.


Also, why can’t I just add food with out putting in the content per serving field. What if I just want to say “1 burger” with out having to say it was 250 grams? When I left the gram field blank, it really screwed up the calorie content of the burger I entered. Well, some websites dont tell you what the total weight of the burger is, but lists the nutritional info.


Such a pretty UI, but my god, I want to hit my head against the wall when adding foods!


Also, I was mislead and thought it was 3.99 per month for gold, I thought I would give it a try. Turns out it was 3.99 per month if you pay for 12 months upfront. I should have known, luckily iTunes was kind enough to refund me!! BE UPFRONT about the costs and dont hide the total in small print.


Frustrating. I really want to like this app since it is very pretty!

Sammysamma ,

So balanced!!!

Your don't have to eat small amounts to lose weight! If you exercise, they factor it in. They want you to eat healthily, not less, because they give you how many carbs, and how much fat and protein you've had that day. They have it automatically set to a certain amount, but if you don't feel that's how many carbs you should be eating, or how many cups of water you should drink, you can change that! There's even help for gaining weight. I don't like the grading system, but I can ignore that. This app isn't magic, you have to have discipline and patience to enter everything you eat, but it works. Dropped 5 pounds the first week. After I stopped needing to lose weight, I kept it around just to help me eat healthier. This app is 👌

Ishmael47 ,

Looks Great, Works Poorly

Edit: it's quite lovely when this app decides to just completely not sync with Apple Health anymore! After miraculously working properly for a few days in a row, it just ceases to sync. A reboot doesn't help. Force closing apps doesn't help. Lifesum's Help steps do not help. The last step is for me to send Lifesum a bunch of screen shots of the app not syncing? Huh? What, you don't believe me? The burden is on me to prove to you that your app doesn't work? Thanks Lifesum. This is what I get for giving this app another try in the hopes that it improved.


That app is gorgeous. It's also functionally a flop.


It's really sad that the "Gold" version (paid) is actually still worse than My Fitness Pal's FREE version. I wanted to like this app really badly but sadly even the premium paid experience just isn't up to the standards of the competition.


What's wrong with it? Sorely lacking nutritional information. Dead wrong nutritional information. Locking key features behind a pay wall, when it doesn't even get the main objective of the app correct (nutrition). Wrong and pointless food grading, considering dietary needs vary. Even the barcode scanner can take a good 5 seconds longer than My Fitness Pal's nearly instant scanner, which gets annoying fast.


Bottom line: a gorgeous app with very little substance. Maybe over time Lifesum's functionality will improve, but right now it's subpar and every meaningful way.

Developer Response ,

We are sorry you feel this way! As for the screenshots, it is to make sure our developers don't misunderstand the issue and so it is simply protocol. We do understand however, that this might seem like we do not believe you, and we apologise we weren't clear.


As for the rest of the feedback, thank you for making this clear! Please add your suggestions for improvement to our uservoice forum here: https://lifesum.uservoice.com/forums/274566-feedback-ideas


Kind Regards,

Alec, Lifesum

danisaur88 ,

This App is the only one that works for me

I'm not a very self motivated person, I'm not driven for health or weight loss and I don't know why but it's hard for me (probably because prior to this point in my life I was naturally slim). Anyway, this app has been amazing for me, I took the test to see what diet would fit my needs and found that Keto-light was a fit. After reading up on it, I decided to give it a go. It grades my meals and tells me what to do to improve my food choices, helps me find recipes and able to save my own, I have been using the app for a little over 2 months and have lost 15lbs. This was with no extra exercise, just diet! I'm also a breastfeeding mom and I appreciate that it allows me to add to my calorie allowance to account for the extra that I need.

Diagonalley ,

Great so far

I'm on day fifteen of the ketogenic light diet and it's been tough with cravings but this app is really a great guide and inspiration. I really love how it has the scanner and adjusts you calorie amount for the day based on what you eat. I really like the tips that describe the effects and stages of what diet your on each day. I was so excite when I saw it tested me to see which diet is good for me based on my wants and needs. I gave four stars because the scanner is a bit wonky and they need to expand the food from groceries stores like publix, Whole Foods and popular restaurants. The scanner usually is okay but sometimes it refuses to recognize basic food like a potato. Overall thought I think this app is going to be life changing for me and I'm hoping to lose 30-40 pounds with life sum!

Beth’s Computer ,

Not for the everyday person

I wanted to love Lifesum. The interface has a great aesthetic and the overall brand has a high-end feel to it vs my FitPal. After playing with the free version I opted to pay for the full version to get a more personalized plan and recipes. That where my disappointment came. While I loved the questions to find a right plan for you. The recipes are very intricate and not family friendly if you have small kids. Not only that, but there are only a handful of recipes to pick from. Add the fact I don't eat pork, and the list is cut even smaller. It does seem there's a bit of a rotation to a few. And at least half look delicious. If you're a foodie looking to get healthy. Or don't have the constraints of super busy evenings and early bedtimes, this may be a good app for you. I really wish you could see a sample of even like 3 recipes with the free version. It would have saved me $50 for an app I'll never use.

macnonapples ,

Everything I was expecting

This app is pretty much everything I expected, and is definitely the best of its type. It could be improved by offering more foods already built in, like if it could access this info through the phone's internet.


Also, even though I chose US configuration for measurements, this only applied to my weight in LBS instead of Kilos, however for food measurements it still defaults to european settings. It has the ability to enter in your own food nutritional values, but it limits the measurement units you can use to grams (which nobody uses at all), piece, or Mililliters. I know the US is stupid for not using the metric system, but as of now, it complicates my life to try and convert everything. Please update this!


Otherwise, I like the interface, and I like the capabilities!


AGC1331 ,

I love IShape!

I love this app. It is exactly what I was looking for. I love the charts, the history, and the method to add food to the diary. The only reason why I marked it down one star was because I really want to be able to change the amount of calories I intake per day. I think this app should allow you to either choose the amount of calories you plan on eating or how long you want it to take for you to get to your goal weight. This would be cool because if you chose how many calories you plan on eating each day, Ishape would tell you how long it will take you to to get to the goal weight. Also, if you choose how long you want it to take you, it could tell you how many calories to eat. What if I don't want to lose 2 pounds per week? I would like to only lose 1 or maybe even 1 and a half.

hughes7283 ,

New app design is nice

The new app design is nice and pleasant on the eyes. There is one thing I am missing. Maybe I just haven't been able to find it yet?


I wish we could still see a visual on exactly how many pounds and body fat we've lost. In the old app it showed us -20 pounds and -6% for BMI. This one just seems to show us exactly how much total body weight we've lost which doesn't equal the same as BMI.


It would be nice if you could click on that in the weight category to toggle between the three settings: total pounds lost, total body fat lost and total weight lost.


The only other issue I've had with the app is sometimes it doesn't calculate calories correctly when I add them and I have to delete everything and readd it to make sure it's counting everything right. It also will not add calories other times, it just sits on the little custom calorie popup and the little logo continues to spin and spin. I hope these things were fixed with this update, if they were I will update my review.


Other than that it is a wonderful and helpful app. I just wish we could get the feature back to see exactly how many pounds we've lost and what our current BMI is and how much it has gone down.

amarilloipad ,

new version should never have been released

The new website is useless: most pages (including all personal items, (body weight and other statistic tracking, lifestyle tracking, and my things (ALL personally added items such as food, et al) are "coming soon" and do not operate. Syncing is DOA. The old website works, sorta, but the new iPhone app does not completely sync with it correctly. For instance, personal meals entered on iPhone show up on the previous day on BOTH the iPhone and the website (but individual personal food items do seem to work ok going from iPhone to OLD website.) Diary entries do NOT sync from web site to iPhone, so all diary entries have to be entered from iPhone if you want to sync. I have not even tried to sync with my iPad.

This app is in deep trouble. I'm a lifetime Gold member, so I'm trying to stay with it, but I don't know how much longer I can put up with it's failures.

Cheezer Buddie ,

Good but Has Glitches

This app is fantastic. I have gained weight and have begun to each much more healthily. It made me realize how much fat I consume every day and how little protein I eat. I should be eating a lot more and this app is definitely helping me achieve my goals. However, there are quite a few mishaps in the programming. For one, I just added in new info for today, yet it acts like it never happened. On the home page I can see my calories and exercise and everything but the lifestyle section is screwed up. My average does not include my new info AND when I add new weight data it doesn't show up on the bar. This didn't star happening until today. Please fix this and allow me to delete weight amounts because I accidentally added one and it needs to be fixed...

Michelle1387 ,

Nice but limited food search and poor implementation of syncing fitness trackers

I like the app because it's very fast and full of great features, but when I couldn't find things I'd definitely find on MyFitnessPal (which is free), then it makes paying for this app kind of ridiculous. I'd pay if I could search a food library like in MyFitnessPal, especially since you guys have cool things like choosing your own diet, in a pleasing-to-look-at app. HOWEVER, having to pay to sync my Fitbit (which I already paid money for) is beyond ridiculous when (you guessed it) MyFitnessPal does syncing for free. I bet people would still pay for personalized diets and you'd get more customers if you did these two things well AND for free.

iwanttogoswimming ,

At first...

At first the app was great! I was super psyched to have finally found an app that counts calories and has a nice UI but then the app started to screw with me... Literally within the same day. Apparently, I am supposed to be consuming -238 calories for snack... How am I supposed to do that? Plus, research has shown that snacking throughout the day (with healthy foods) is good for you! Also, the measurements are weird and I wasn't the only one to notice that (I saw another complaint above). I wish there was a way to turn off criticisms and just count calories! I'm not by any means overweight and the app seems to be telling me to become skin and bones because of how it rates my portions! I know it may seem like I have no idea what I'm talking about when it comes to portions but I assure you there is no reason to be limiting myself like this for an app.

Lovelee_marie ,

Where are the recipes?

I signed up for the three month gold membership hoping to get more options on the meal plans. Well selected my meal plan and all it did was basically tell me my option was selected. Didn't give me meal plan or even meal ideas. Just gave me a picture of random food I could eat for every meal. There are seven days in a week. What the hell am I supposed to do with three ideas and some of the food is not in season or I wouldn't eat? They give you a teaser of three meals when you are doing your daily log but again that's it! I paid for something that got me nothing. A word of advice, do not pay for the gold. It has no extra benefits. I would wait until they develop it more and are able to actually offer you something with your membership.

Perry the Penguin ,

Getting better!

I switched over to LifeSum soon after MFP was purchased by UnderArmour and the ads began to show up. I do like LifeSum's food plans and I have seen improvement in what I eat personally. Their premium options offer much better bang for your buck over MFP's, and the app is designed much better than MFP's.


However, I do have a couple complaints. Sometimes the data I scan in or search is incorrect, and there currently is no way to be notified if your submitted corrections are accepted or rejected. Another one is sometimes my corrections aren't accepted because their data validation doesn't accept a "subcategory" having a value when the parent category has no value. I've seen these on a few foods that confuses LifeSum.


But, overall it's a great app and I love it!

Audrianna04 ,

Unreachable Goals

This app is nicely laid out, pleasing to the eye, and very easy to navigate. The one problem is that the goals they want you to reach are virtually impossible. I eat very well, what I would consider to be average-healthy. This app basically tells me to eat raw protein powder for every meal. If I input that I ate whole grain toast with Nutella and strawberries (pretty healthy I would say) it gives me a frowny face because I was supposed to eat 30g of protein. The amount of some of the nutrients it expects you to eat are actually unhealthy. The recipes they give you are not easy. They involve buying very specific health related ingredients only found at some stores. The only reason I use this app now is for tracking how much water I drink. I think you guys should really re-evaluate what is considered healthy and what is considered excessive. Make the goals more reachable for an average human.

Developer Response ,

Thanks for the feedback!


We're definitively looking into how to define goals and to make the for an average person. We're glad that you found it useful and really appreciate your feedback.

BRSeattle ,

Best Fitness//Diet Tracker for IPhone!

I have been using this for 3 weeks now and can't live without it. It's definitly helped me keep better track of my caloric intake and burning. I thought I was doing ok with pen and paper, but I would forget sometimes to write things down -- this is so easy, I have stuck to it without a problem. The updates with this new version are great. CONS: It only saves 7 days (bad!!) and there is no way to email/save the data. I work with a personal trainer and I don't have anyway to give him a copy of my log and it's hard for me to look back to see my progression week over week and analyze. Please FIX! If that doesn't bother you too much, it is WELL worth the $$.

i [ heart ] code ,

Super Frustrating

Those are the first two words I would use to best describe this app. I spent HOURS trying to get this thing to work and finally had to use notepad to log my workout. The one good thing about this is the food database it has; it's very extensive. However, in terms of workouts it lacks - A LOT. Some of the most frustrating things are the way it logs workouts. You can ONLY use time and not sets, reps, weight - the main things I was wanting to use this for and figured that it would be there considering they do have workouts you can select from. It is only helpful if you are doing cardio. Other than that I would strongly recommend you pass and get the free app "Lose It!" which does the same thing but its FREE.


You should really either offer this app for free or a LITE version please.


I would really like a refund b/c this is not even worth the $0.99 I paid.

SarahG0529 ,

Great App!

This is a great app! Works much better than trying to keep a paper food journal. Love the ablity to take before and after pictures. BIG + is being able to start over and erase profile. I downloaded this a few versions back and used it for a while then kinda got off the bandwagon. Well, I am back on and it's great to be able to have a fresh start with this app. Food library is great. I did notice with this latest version when you add a food it won't let you scroll all the way down to enter sodium and fiber. Also, the custom minutes on exercise is not working quite right. Hopefully these minor bugs will be fixed so they work right again. These developers are doing a great job and I expect them to keep up the good work!

Christopher.3 ,

Pretty Good Overall

I wish I could do 4 1/2 stars but since I can't, I went with 4. The app is pretty good. I switched from MFP after they added the gaudy Under Armour logo to the app icon. The design and functionality is great and it's very easy to add food and recipes. The one problem I have is that when making food, you're locked in when you try to add the serving size. For example, I added peanut butter whose serving size is 2 tablespoons. I could select different units like cups or teaspoons but it would only let me have the serving as one unit like "1 tablespoon" or "1 cup." This isn't a huge deal for this, I just cut the nutrition in half but there are plenty of times where this becomes inconvenient like when the serving is "11 crackers" or "6 ounces."

emma_stone ,

Really good start to a great app

The app is so easy to use and very helpful in tracking meals and exercises for diets. It could use a lot of upgrading though. More diet plans would be nice, such as vegan and paleo as options instead of the standard, ketogenic, and 5:2. It also needs a A LOT more food tracking options. I can barely find some of the foods when I eat out if they're on there at all, or even basic foods that I eat at home. Also the suggested recipes could be a little easier for us cooking challenged folks. I don't have easy access to obscure ingredients and it's hard to tell how to substitute them for the recipes I really want to make. Most of them are labeled as "medium difficulty" but I wouldn't be able to make them if I have a culinary degree. Very great potential for this app, if only it was about 3 years more mature.

Sarah's thoughts ,

Food log/input should improve

This app needs to get it together/ generally make the food log better. It's great that we can see brands, but it's really hard to input things that are not logged as brand items. For example, today I had a bacon egg and cheese breakfast Sandwich on an English muffin. I typed that in and no results would come up. I searched just "breakfast sandwich" and it was mostly all Starbucks entries or other random things but not any homemade or prepared food items to select. I ended up just logging each piece of this food separately, which I find myself doing pretty often.


Another issue I have with this app is that sooo much of it is for the Gold members. It looks as if you can see a lot and get a lot of info but in reality it's pretty limited. But, I do get the basics thy I'm looking for.

BJWPost ,

Up until now was my favorite diet app...

Before it became Lifesum this WAS a great diet app, and finally with all the updates it impressed me from my last review in 2014. However, something bugy has happened with accessing the food database when off line. I've always been able to access the data base when off line but all of sudden I can't seem to do that anymore. I'm not sure if an update with fix the problem but if it doesn't then it's really worthless to me. I travel internationally a lot and mojority of my time is not around easily accesseble WiFi. There are other quirky things that many of the users find frustrating but I've been able to do a work around with those, and having been an avid user since 2014, I'd say up until now it was the best diet up, regardless.

Elegant Swirl ,

Pretty good 👍

Lifesum is a great app. It offers so much and helps me make better choices on what I'm eating. It is hard to follow up on. I did it for about 3 days, was super happy with it, then quit doing it because it took a lot of effort for a busy person like me, then started again a few days ago. It has helped me a lot overall. Another issue I have with it is that it has so many plans and recipes, but only premium members can use most of them. I have to pay for the food that it tells me I should eat to be healthier or reach my daily goal, and paying for premium is too much for me. Overall I think it's a great app that helps a lot, but there should be more options for free members.

alici_ahhh ,

Mostly good, still needs some improvement

I originally downloaded this app almost a year ago. All together, tracking my food (along with regular exercise, of course) helped me lose almost 30 pounds- which was almost 18% of my starting weight.


I tried out the free version, upgraded to premium for a few months, and then decided not to renew my subscription. The premium version is nice, but the free version satisfies what I want from a nutrition app...or so I thought.


I love Lifesum, but as of late, I am experiencing glitchy graphics and a search function that does not work. I have tried updating the app, restarting my phone, and rebooting my internet connection, but it seems as though something goes wrong almost every other day. Sometimes I am unable to search for foods, sometimes I have to re-log food that was not saved properly, and sometimes I have to deal with the app crashing unexpectedly. Developers, please continue fixing the bugs! I want to see Lifesum be the 5-star app it can be, but the more recent versions just don't do it for me.


Fingers crossed for some improvement in the near future!


(Thanks for a great app, regardless!)

Developer Response ,

Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

stae301 ,

Stae has choices

This app is very good. I say do because there are many option to choose from regarding diet plans. The diet can be high protein, low carbs, healthy, etc., just to name a few. It reminds you to enter your meals, snacks, activities for the day along water intake. It breaks down the nutritional components for the most part. You can choose calorie count or not, that is great there are options/choices. What I do notice is the app will freeze at time where you have to log out wait a few and the log back in to put your information in. For a few days I was unable to put anything in at after updating the app. I must say, the company need to work on that part. Overall, I like the app other than that one major glitch.

Developer Response ,

We are very sorry for the inconvenience! The latest version already solved that for nost of the users and we are working on another fix already.

blind826 ,

Great idea but a lousy app

I don't write app reviews often. This app would be so great, if only for a few things. The graphs are great and I live the tracking tools. But, the app doesn't follow Apple's standards and it is extremely difficult to use. The touch screen is very unresponsive in this program, and there is no blinking cursor to inform the user where try are typing. This, and about a million other bugs, makes this app very hard to use. Many times I will click on a touch region and it won't respond. I have been having these problems since I bought the app months ago and they haven't been fixed. Also, the database could have more foods and it would be cool if it could track points. I love the idea an without bugs it would be 5 stars. The bugs are just so bad that it affects usability. P.S. I am on an iPod Touch with 2.2.

Xander the Grey ,

Unreliable app

I switched to this app from my fitness pal because the UI is much better and seemed less buggy. However, after purchasing a 1 year subscription, I found that while the UI is better, the app has huge problems with properly recording your data. Whenever I input a meal it will not show up until I force quit the app and reopen. About once a day, all of my data will disappear and the only thing that brings it back is restarting the phone. Activity tracking has just as many problems. When it stops working even a restart doesn't work. I have to turn activity tracking off in the app and then remove all syncing in HealthKit to get it to work again.


I feel like they should offer a lot more functionality for what they are charging for this app, and the fact that even the basic functionality doesn't work well is quite infuriating.

WontonDestruction ,

Latest update going in the wrong direction

The latest update moves away from the initial simple design. It now takes at twice as many touches, or even more, to do anything.


Also, the food and day rating system is fundamentally flawed and I would prefer it was not there at all. There is no universally accepted method to rating foods for healthy eating. Some foods are good to eat at certain times but not others (i.e. post workout nutrition). And different people will have different goals and food preferences, and may not wish to have their food rated at all. This app does not take any of that into account.


I switched away from My Fitness Pal to Lifesum because of Lifesum's simple and quick interface. Now there is nothing to keep me using the app. When these issues are fixed, I will gladly restore my initial high rating for Lifesum.

AbsentRadio ,

What more can you ask for?

Keeps track of food, calories, weight, water, exercise, and macronutrients - all in one easy-to-use app. It even connects to step trackers and has a barcode scanner for food so you don't have to look specific stuff up, though you can. The design is appealing and easy to use. Reminders are somewhat customizable (turn em on or off for food, water, or exercise). That's all the free version. There's even more stuff in premium that I have not explored. I saw something about tracking measurements that looked interesting but thus far I'm still too cheap to go for it. Honestly, it's the best app of this kind I've tried. I highly recommend it.

Sirinecee ,

Let me explain why

I love this app because it grades me based on ABCDE Grade on every single thing that I eat it essentially teaches me how to eat how to shop I use the skin option to scan every item that I might purchase at the grocery store. It syncs up to my fit bit my iPhone.

it notifies me whenever I need to drink water when it's might be time to eat.

And at the end of the day it gives you a final grade about how your day was you can customize your diet to a ketogenic diet a balanced diet or any other options that may be available you can change your fat or carbs or protein intake. You can customize every article of this app it's completely different from fit pal and other trending gaps

Heoskehxikfbekskdbfb ,

No no no no

I cannot begin to describe how angry and disappointed I am in this app. This app is working fine for me until I scrolled past their ad for their monthly subscription which said was three dollars and something cents a month. How misleading. I bought the subscription thinking I was going to pay three dollars a month, and they charged me the next day for $50 for a full year. Not to mention, they also say in their ad that you can cancel this subscription at any time, but that is awesome misleading and untrue because there is no option available for you to cancel it. And even if I was able to cancel it I doubt that I would see a penny of my money back. I have already emailed them I hope to get my money back, but with the experience I have had with them already, I doubt it will. I seriously would never ever recommend this app for anyone to use or buy from.

tjminnick ,

Great app- make sure you're double checking your nutrition facts

Great app, I've been using this every day and love it. Log your food, exercise, weight, journal your thoughts, plan your goals. This app does it all.


I really love the barcode scanning feature. When logging food you can just aim your phone at the barcode (if applicable) to pull up the item. I do recommend, however, that you double check the nutrition information the first time you scan an item as it seems some people may be cheating themselves.


Really easy to use and has been incredibly helpful in making healthy living a habit and a lifestyle. 5/5 keep up the great work LifeSum!

Lizzie XD ,

Fit and Fun !!! 💪🏼🔥👏🏼

This is a great app if your are looking to gain,maintain,or lose weight it also keeps you on track to get moving when I look over the day It encourages me to do 30 or more exercise daily it helps me keep track of my water intake and let's me know how healthy I'm eating or how healthy a certain product or food I'm eating is they do offer recipes but I don't follow them exact because I personally believe everyone's intake is different but it gives you great ideas I do wish that they could show more then your carb,fat,protein intake maybe something different iron for example or Ect. although it is very helpful and Add possibly your daily fruit intake or less restriction to none paying members ?

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied! Please feel free to leave suggestions for improvement here: https://lifesum.uservoice.com


Best regards from Sebastian, Lifesum.

Ecstasyspeaking ,

My go to

I love Lifesum. I have used loseit and other trackers in the past but I really enjoy this one. I feel as though it is more accurate, it does a breakdown of everything including sugar and sodium and it lets me know if my diet is balanced or not. It tells me to eat more fish or if I need to eat more calories. It is all based on the plan you pick and there are many to choose from. It also has a water tracker that you can track either glasses or bottles. usually I will start tracking my food and then quit but with this one I stay tracking, even if I eat bad. It sends me reminders to log my meals but it doesn't hound me with notifications. Like my title states, it's my go to.

Developer Response ,

Thank you for your review! We are happy to read that you like Lifesum!

mmf2339 ,

LOVE THIS APP, but...

i really love this app. it feels like a mini life coach. when you put in your food, it'll give you a smiley face according to how good the food item was, and i love when i get the big smiles! i also love the water glass counter feature, it feels like a game and makes me want to drink more water. i've been successfully drinking 6-9 glasses every day for a week and i feel great! but, recently the app has started crashing whenever i try to use one of it's features. sometimes my whole phone crashes and turns off. whenever this happens i delete the app and re download and it's good for a few days before starting again. i love this app but i wish that wasn't the case. hopefully this gets fixed soon.

Developer Response ,

We are awfully sorry for the inconvenience!


We have just shipped a fix to Apple and it will hopefully be published asap. We apologise for the waiting time!

Jerad ,

Great App.!

Does everything it says, and does so in a very user friendly way. It has a food database that I can use for some of my foods, but I LOVE being able to make my own foods and meals. Especially the meals, since I can set up all my meals in the database and then just chose that one when I have it. No need to constantly enter each item individually! The charts, graphs, and photos make a great addition to the program, that makes using it all that much more fun and informative. I would reccomend this app. to anyone and everyone, definitely worth the money. Anything that makes tracking your diet and weight fun is worth every penny. ;)

itsdavetime ,

Great app - Great Interface

I've used daily burn, daily plate, and some others, and I have to say that this app is the nicest looking of all of them, both the app and the website. The features are great, as I'm using the free version. The gold version is only $3/month, so it's really not expensive at all. Daily plate and the others also charge for pro features, so nothing different in regards to having to pay for additional features.


The only thing I'd like to see is support for the Withings scale, with some of the other apps and sites support. Other than that, I highly recommend this app and is now my app of choice for calorie and exercise tracking.

Lindsay Chapman ,

App freezing up!

I've been using this app for months and loved it enough to buy a gold account. And I love everything about it. Until the last two days. I finally got a FitBit and synced the accounts, and since then the app consistently freezes up when I open it up to add a meal or snack. I shut down the app and try again, same thing. I've restarted my phone multiple times, freezes up every time still. I'd love to try to unsync the accounts to see if that changes anything... But they're syncing is set up through LifeSum, so if I can't open it, I can't do it. I'm grouchy and frustrated. Like I said, this is my only complaint, so you still get my four stars, but this is driving me nuts.

aventyr ,

Beautiful, useful, yet frustrating

I love the design and the idea behind the app but it falls a bit short. I found that if I search a meal or food item to add, there aren't a lot of choices and most often I can't find what I'm looking for. This being the case, I can't add this to my daily meals, thus negating the usefulness of this app. I am also very disappointed in the rating system in that I could have multiple A items but it equals out to a D or E because of the total calories. I feel like the rating should be based on healthy choices and not the number of calories, seeing as I could eat nothing but raw vegetables and still get a low grade. I think this whole system needs re-thought and is sadly becoming another app that wasn't very well executed.

petekrueger ,

Great for diabetics

Recently diagnosed diabetic, so I tried the Ketonic diet in this app. Also tested a couple other apps side-by-side. Deleted the others. And lost 20 pounds so far. They make it easy to make intelligent food choices, even when eating out with friends, by putting all the data about your options right in front of you! And the recipes have been the real time saver. They really understand the different diets and push recipes to you that fit your diet, unlike the other apps that are totally calorie-centric (and completely untrustworthy for carb-sensitive people). A few more tweaks and they'll be the perfect app, but it's already a 5-star app.

Hsbccvhfhgfsymydeghhgghbhfhbf ,

Amazing

I personally love the app and love about everything on it cause it really helps me track that amount of calories I eat and burn off so I don't have to keep writing everything down and you can't figure out how many calories you lost like any other ways so this is easy it is also easy to keep track and make sure I'm hydrated through out that whole the whole day, really the only thing I would ask for is to have the carbs right next to the calories since that's really the thing that's making me gain the most wait so I don't have to add everything up throughout the day thank you so much for the app tho I love it a lot❤️❤️❤️

MrSchatz ,

Great at first, but inevitably too time consuming

This app is great. It focuses on doing deferent diet types, gives a relatively small list of recipes that work with said diets, and allows a certain amount of customizability. But there are some functionality that seems clunky and slow, which makes this app more of an obstruction, than help. They have a custom meal feature, but it's not convenient. I'm not going to take the time to input all the products that aren't in the database, and the ones close to what I have seen strangely too healthy. It would be great to have more features that build custom meals in a less round-about way and an expanded database. Having a feature that recognizes nutrition fact stickers would be amazing. Now that is a premium feature.

Nellybelly61008 ,

Crashes

I was absolutely loving this app until about a day and a half in and when it started crashing instantly every time I open it. I've been trying for the past day to be able to get it open again but it won't. So it's awesome until it quit working. You put in your height, weight, age, your goal weight and it'll estimate how much weight you should lose over a certain period of time. It also keeps track of what you eat by entering in the name or scan the barcode and just hit The button and it'll calculate all the calories you had for that meal. It'll tell you if you've had too many or too little calories for that day and it will also keep track of how much water you drink by just tapping on a little picture of a glass.

Cyounger404 ,

Really helps with weight loss

I invested the yearly/ monthly fee in this app expecting it to help me loose weight. Well it did and I am 60 pounds lighter. There was a girl in my college English class that I liked, but I was 287lbs so I had no chance. Three months later I seen her and said hi and stuff, but that's about it. That night she started texting me and now we're going on our first date.


This app really helps and it is pretty accurate on the calories. The barcode scanner really comes in handy, but there's a few items where the labels didn't match up. I would give this app a 5 star rating out of 5.


Thanks Lifesum for all that you have done for me.

mmogrrrl ,

Great app!

First the pros:


- beautiful interface, honestly a joy to use


- allows you to enter fractions of a serving, using decimal OR fraction notation


- tracks water


- syncs to HealthKit


- has Watch app


Cons:


- too many features locked behind Premium to get a feel for how good the app is before you spend money on it


- even on the low carb diets, doesn't track net carbs so it will always show you at being over on carbs unless you are only getting 20g or less of fiber a day which is unrealistic for most of us


- water tracking can't be specific. What if my glasses aren't 8oz? What if I have a 20ox water bottle? What if I drink half a bottle then my kid spills it?? My jawbone app covers this for the water part so it's nbd...


The carbs thing is the only thing that ultimately is making me decide not to go pro. I have LoseIt! free through my work, and whilst it also has some negatives... putting up with them is easier if I'm not paying for it.


I will definitely keep my eye on this app though because it's clear the developers love their product! Maybe one day better water tracking and net carbs will be a thing!

Hobo schmoe ,

Needs work

When I first got this app it was decent. I'm not too hot on the fact that it only shows active calories on the main screen next to consumed calories. It would be nice to have all calories (resting plus active) so I can quickly see where I'm at calories in/out instead of having to look up my resting and do the math myself. The biggest problem though, and this is a more redent one, which has caused me to cancel my subscription is the glitch that resets a lot of my food entries. I enter my dinner and the app says 1 serving = 300 cal then I go back to check it later and it says 1 serving = 1 cal. So I constantly have to reenter food in creative ways in order for the calories to be correct (ie 300 servings/300 cal). That's if I can remember what the nutrition facts were on the frozen dinner I had a few hours ago.

anymouse88 ,

I use it everyday as a tool.

This is a great app. I use it to track my intake and outputs. Highly recommend using with a Fitbit or similar unit though, because you are constantly burning calories, not just when you're exercising. My favorite part of the app is the database of foods and the bar scanner tool. It's good for keeping track of caloric consumption and how much fluid you drink. But it changes the calorie limit depending on how much you exercise which can be misleading or confusing. I like that you can add unlisted foods. I also like that you can add your own exercise activity and calories burned, but you can't put how many minutes spent on that exercise. (It always just says 1 minute).

Steleoj4eva ,

IMMENSE LACK OF EXERCISES

The variety of exercises is very thin. Also, the search engine on the app could be better. You have only one thigh machine, even though there are at least 8 that I know of. I'm sure they all burn different amounts of calories. Bicycle kicks not on the app; no planking, amazing exercise & still not on your app! Lying leg lifts? No. Flutter kicks? No. Leg raises? No. Russian twist? No. Plank kick throughs? No. Plank knee to elbow? No. It's really concerning the amount of exercises not on your app. CHEST PRESS!? How can you not have something so fundamental? Shoulder press, different variations of squats, back extensions, other back exercises.


You seriously need to pair with an athlete or just someone with a vast knowledge of workouts and their calories burned, and fill the gap in your exercise options. It's sad, honestly!

EndividaAccusses ,

Great App and Great Customer Service!

We all know how good the app is from the previous reviews but let's talk about customer service. For the past 8 days my Fitbit wouldn't sync because of a server error. I emailed them about it and they replied back almost immediately saying that they're working on it already. Not only that, they went beyond what most companies do when the problem is minor and emailed me again saying "Hey, it's working now. Here's how to connect Fitbit again." I'm pretty impressed!


Update: They've fixed the search engine so you can actually search recipes by ingredient. The app is now pretty much perfect.

jessiuss ,

Pretty good

Pretty visuals, very interactive. Theres a couple of text errors when you pick the gain weight option, like they added it in on a whim and didnt change all the text. The plan survey was... what?? Most of the questions were unintelligible the rest were not applicable to what i was trying to do.. but whatever about that. The database is pretty big and im not worried about being 100% accurate with my calories so i just put in approximates. Id really like a tutorial on like, what an ounce of food looks like, or like how much is an average glass, idk but i dont know that stuff. But it wasn't that hard to look it up. Uh yea ive only been using it 2 days but no big complaints so far.

neon_simba ,

Amazing Fitness App!

I love this app and have been a premium member for more than a year. The team continuously makes the app better every month and actually listens to user feedback on what could be improved on. It's super easy to log what I eat during the week and be able to balance it out with my workouts. Some of my favorite features include a useful(though somewhat limited) recipe book and the seamless integration with Apple Health Kit and other smart health products(such as my withings scale). This app is extremely easy to use and I encourage anyone who needs help getting fit to definitely try it out! Thanks Lifesum Team!

sikrob ,

Pricey, Unintuitive

You need to have a paid account just to see basic nutrition information like fiber! Ditto for syncing with other apps.


Additionally, the calorie count it set me up with seemed off, but I couldn't figure out if there was a way to change it. Months later (and after gaining 10lbs) my frustration lead me through the app until I found the settings to get it reset based on my data and lo and behold the new calorie number is nearly 800 less then the original! I mean jfc, where did that first number come from then?


It gains a point for style and for offering more extensive planning if that's what you're after. I switched to this app at the behest of my wife, who loves it, but I'm sorely disappointed by all the work I gave myself without realizing it just by using this app.

haleylaur ,

Finally something that helps me!

This app is awesome. It's easy to use, easy to track your progress, very helpful with meeting your goals. The only complaint I do have is sometimes the specific items listed do not have accurate nutritional information (Ex. A certain brand of something says 1 cup has X amount of calories, but it actually has Y amount of calories per cup). And fixing the inaccurate information is a process because you have to report it and it has to be approved before it is changed. Highly recommend this app, though. Keep improving it and it will be huge in no time.

Jessums ,

Love it buuuuuut...

UPDATE: I've been using this app for almost a year and it really is a great tool to measure how much activity I do throughout the day and to utilize as a food diary.


A couple things I wish I could change:


1. It only allows you to track your calorie intake. It's been proven that counting calories is not an affective way to lose weight, if that's your goal. Instead of focusing on calories, I'd like to have the option to count the nutritional value of the food I eat throughout the day. Instead of suggested calories, how about suggested snacks?


2. I really want the ability to add my own recipes and activities. I can find things that are similar to what I've eaten and workouts I've done, but this ability would push this app over the top.


********************************************


I too have been having some trouble with the update. One of the best features in my opinions is that it syncs with your Health app and includes your steps. However, there's a glitch that now records my day's steps over and over and over again for the same day completely throwing off my calorie count. Please, Lifesum! Fix this so I can love you again!

Developer Response ,

Please add your suggestions to our uservoice forum here: https://lifesum.uservoice.com/forums/274566-feedback-ideas


Thank you very much for your feedback!


Kind Regards,

Alec, Lifesum

MsRitaD ,

Wanted to love, but ...

I saw a recommendation for this app on Pinterest for people following a keto eating plan. I purchased a 3 month subscription based on reviews that I read. I was so disappointed. There are many things I like such as the "on track" indicators and the food plans. However, the food database is horrible--especially for the price.


I have been using the Lose It! app which is great and has an extensive food database but requires some manipulation to work my keto plan efficiently and I thought Lifesum was the answer.


Lifesum is missing quite a few foods and some foods have a tablespoon measure but no teaspoon measure. Or measurements are for a serving size and nothing else. The worst was a measurement that was 60 calories for a tablespoon but when I increased the serving to 3 tablespoons, the calories reflected were over 2100!

Developer Response ,

Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

Hogmanjr ,

Simple way to lose weight

Played football in high school and got up to 265 lbs but once I graduated and entered college, I started on the reg and dropped down to 190 and felt 10 feet tall and strong as a ox. But as college is want to do, I got lazy and gained roughly 50 lbs (Mostly primanti bros and chipotle, had the munchies like woe). Now I weigh 224 lbs, down from 230 and I started two days ago. I've been trying to get back to 190 but to no avail because I lose track of what I eat.


Enter Lifesum.


Track what you eat, when you eat it, and how many kcal per food which is great because they actually use thermodynamics in their algorithm. It gives tabs for all meals plus snacks and exercise.


Example. It gives you a slide bar to select how much to lose per week. I selected losing 2 lbs a week giving me a little over 1800 kcals a day. And since I have a large supply of potential energy, I eat even less, allowing my body to remove the fat and cleanse it self out


So yes, this app is crazy dope and worth 5 stars.

Billybob2chainz ,

Great option for everyone

Best part about this app is that it's not specifically for people who are trying to lose weight like most other apps like this are. There are options for everyone, whether you ARE trying to lose weight, maintain your weight but eat healthier, or even gain weight (muscle mass). Also, there are so many options for different foods you can put in to your log, including brand names so you know that the macro count is accurate. I recommend this app to anyone who wishes to track their eating habits! Remember, workouts won't get you anywhere without the proper meal plan!

Angelica varriano ,

Love it, but...

I enjoy this app much more than myfitnesspal because you have the option to measure your food in grams which works for my lifestyle. However I would like more options and customization when it comes to setting goals and counting macros. Sometimes the diet and percentages don't match the goals Im trying to reach and would like to set my macros in grams per day. Also would like a tab to view the entire day and sum of all the macro and micro nutrients like myfitnesspal does so I know how many macros I have, or don't have left.

Otherwise this is a beautiful app that just needs some of the extras added on.

Eman's son ,

Fantastic

I have used Lifesum for quite a while now and just loved how it is set up. I switched to MyPlate because I heard some hype about it, but found even with its features it just isn't nearly as nice as Lifesum. Lifesum is simple, easy to navigate, and has just enough on it to tell you what you need without clouding up the dashboard with things you don't want. It has nearly every exercise already on it (though I found when I input my climbing the calorie burned count seems high). This app is amazing! If you need a macronutrient tracker or a calorie counter or a fitness tracker, use Lifesum! 100% recommended!

Lauuurennn ,

Things to fix in next update

This app has a lot of positive qualities and great potential. I have had a lot of success losing weight since this app sets a daily caloric intake goal for you based on your current weight, your goal weight, and the amount of time you want to lose the weight in. I also like being able input recipes and meals that I make often so they're easy to track. There is also a good database of foods and their calories.

Something I could do without is the grading scale. The app gives you a grade from A (good) to E (bad) for each meal, and I find the grades it gives rather arbitrary. For example, it gives an egg an E grade. I feel like the grades are given based on healthy eating trends and not on actual nutrition science.

Made2k ,

Good but with inaccurate food info

The app so far seems great. I wanted to get this to try and eat healthier in general and also have a way to see nutritional info for things I'm eating so I can take insulin for all the combined ingredients (I'm a type 1 diabetic).


The app is very pretty and works well, but the food database it has seems to have so many discrepancies from the food packaging it's hard to trust. For most people, I don't think this will be much of a problem, but if trying to measure insulin intake based on their data, it becomes problematic.


They have a way to report inaccuracies, and I've reported them, hopefully they update things in a timely matter.

Hannah Bircher ,

Mostly satisfied

It is a great and thorough app. Lots of features and plans. You can track water, exercise, food. It helps you set goals and it also tells you how you are doing at each meal and how to improve. It also has a quiz that shows you what you eat enough of and what you need to intake more or cut out. I have premium and it's $45 for the year which is cheaper than fitness pal. I think this app is better than fitness pal by far.


A cheaper alternative to this app would be "Eat This Much". It has plans and food suggestions as well, but is different.


My only complaint is that it could be a little more user friendly, but it's not terrible.

The Sometimes Healthy Teacher ,

Would Love to Love It

I adore the smiley faces and meal/food ratings. They are so encouraging! I love the water symbols. Just touching the glasses to fill them up make me feel like drinking more.

The format is very user friendly and visually appealing. I like that I can just look down and see the breakdown of what I've ate so far.


However, it makes me crazy that you can't add more than one recipe on the free version because let's be honest, if you're wanting to eat right you don't eat fast food or prepackaged meals. You cook. Almost everything.

I've also noticed that a lot of foods aren't in the system, or are incorrect. Bummer… This alone makes me unwilling to upgrade to the premium version. Although it is cheaper than MyFitnessPal's premium version.

Developer Response ,

The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on "Edit Food".

Rubym:) ,

Great app!!! Review from a nutrition profesional

I am updating my review based in the new update.


I love this app. I am a Registered Dietitian and personal trainer. I have recommended this app to all my clients and its helped reach their goals and kine. Definitely one of the best on iPhone. I compared all the diet intake apps and this is by far the best. I love that LifeSum now has the macronutrient ( protein, fat, carbs) breakdown for every meal, not just the cumulative for the whole day. Thank for all included additional features that other apps lack and making this the BEST and easy to use app that has made it possible for me and my patients/clients to reach their goal FASTER!!!!

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

Vio9000 ,

Fun with a little clumsiness like all apps

Fun calorie-watch app. You can choose from a variety of ideal diets like paleo, low carb, balanced meal plan, whole grain emphasis, etc and you get little smiley faces when your meal confirms to your plan. You can find recipes that got with each plan to inspire you.


Sometimes it is a little clunky adding in all the fresh components of your meal as the app works best with bar codes for packaged goods. You are supposed to be able to save groups of foods you use as a meal but I found that more trouble than it was worth. You can input using grams or ounces or volume measurements (don't use volume... you'd be astounded how misleading tablespoon measurements can be compared with weight measurements.)


I paid for group support for a few months but found it pretty useless... so now I just use the free app.


My pet peeve with the app is that you can review your weight over a year's period but the months/ weeks/ dates are not delineated which is, clunky. Also, they are always asking you how their app is doing but they never seem to respond.

Whoiswhose ,

Keeps getting better

I've used ShapeUp for years, off and on. At first you had to add everything yourself and the app crashed often or was slow, but I've been delighted to find that every time I pick it up again it just works better. The copy from previous day is a dream and I love typing in recipes and having calories per serving automatically calculated -- saves guessing from similar foods on the web. Plus, the app is speedy and hasn't crashed in a long time. Thanks for continuing development and making this a great, reliable app that keeps getting easier to use!

Lady M2011 ,

Great for a freebie

I agree with most of the reviews. I too wish there were more choices for exercises. I really wish there was a better way to pick from recent meals rather than join a club. I am losing wt using this program. Thanks

I don't understand the meals recipes. You cannot access those you put in. Very annoying to repeat every time. I don't understand the charts. Months later, I am still wondering about the same issues as stated above!

I do not like the new version, I have never been so confused! While it had some problems, they didn't merit the newer version.

KublaiKan't ,

Nice but sync unreliable

I've used this app for about a week now, very intensely, tracking everything, even water.


Generally it's well made and works as advertised. However, installing it on iPad and iPhone and getting them to sync is not reliable. It mostly works but some entries are missing and it's a pain to type into both devices or to keep checking if everything got synced over properly.


The other little rough spot is that it requires a subscription to reuse previously entered items. I understand the business model of paying for the diet plans but to require payment for recalling frequently used items seems cheap.

Bryce Ipad ,

This is great!!

I'm in love with this app! It's (VERY) easy to use which is great and it has a lot of food and exercise options which is great because all you have to do is look up the food, and click on it, it counts the calories for you! And he exercise options are great, especially with sports practices, because it has a lot of options like if I did easy, medium, or a hard workout! It also gives you tips and tricks to help motivate you, if fact it just told me a second ago, "you just danced, you need to stay hydrated! Grab a glass of water!" Sry for this long review I really just enjoy this app

(-*sprinkles*-) ,

Get This App!!!!

Amazing app to keep track of your diet and exercise! This app asks you your age, weight, height, and gender to calculate just the right amount of calories you should be eating. With notifications turned on, this app will remind you when its time to eat or drink some water. If you are willing to pay a monthly fee, you can go even deeper into your calculations by tracking the intches around your body parts. You can also get access to tasty and healthy recipes for breakfast, lunch, and dinner. Even if you dkn't want to pay, this app will benefit and enhance your life to the very fullest! Get this app!!!!!

Marieb52 ,

Best app BUT too expensive

Come to find out you can only save 2 recipes with the free membership. So I'm thinking, "No problem, I'll get a membership. $3/month is doable." Come to find out it's $9/month unless you buy 12 months. Ridiculous! This is my favorite of all the food logging apps but what is up with the ridiculous price tag? I like getting grades for my meals although I feel like it wasn't always accurate. There is also a problem with the accuracy of the food that I would scan in. I was constantly having to double check that the calories and servings were right. I'll probably go back to my fitness pal or 'lose it'. Too bad because I like this interface the best.

J_n_1112 ,

I like it!

I just started using this app, I usually use my fitness pal. I have been using both and comparing both. I do like that this app has recipes and a specific plan based upon you desired goals. I do feel that there's a good amount of features though that you must pay for which is quite upsetting. Just to track my measurements I have to pay, yet my fitness pal, I can do all of that. I do wish there was a way to customize your water intake. I maybe not finish all my water and prefer to just input the correct dose. I do love the smiley faces next to the each food and for each meal, as well as, the recommended calories for each meal.

Argira ,

Love it, love it!!

I hate calorie counting, this app goes beyond. Is not about just the calories but the quality of food you eat and Lifesum does that.

I learn as I go and the premium version is amazing, helps you design what you need to eat each day based on a program you selected for your objectives, and the recipes are amazing.

I can select what to eat right there in the app which helps me plenty, and I was traveling which is also hard to diet while on the go, and Lifesum help me keep on track

I lost (7pounds) on 2 weeks with the fat burner extreme plan, and I am never hungry, this works awesome for me

megggxo ,

In love

I seriously love this app. I've never been able to consistently track food and I've been at it almost every day since march (2 months) and have been on and off since January. It's been so helpful, so easy and Kees me motivated. I've struggled with counting calories before. It made me feel super restricted but this app somehow makes me feel in control and makes me want to stay on track to reach my goals. I love tracking my food as crazy as that may sound! This app makes it fun and easy and gives you helpful, informative guidelines along the way!!! 10/10 recommend

Rose guide ,

Absolutely Wonderful!

I have been using this app on and off now since the beginning of the year, and because of it I have lost a grand total of twenty two pounds. I still have some ways to go, but it is completely worth the time and effort. Although, I never did use the premium packaging because I cannot afford it, I do believe that this app has truly changed how I feel about my eating habits. If there is anyone reading this who feels nervous or humiliated about the awkwardness of using a fitness app, don't. It will get more natural and easier the longer you use it, so don't be worried.

Developer Response ,

Congratulations on that awesome progress, and thank you for the nice review 😊

Gotti Santorini ,

This App is SICK! But....

I just got this app a few days ago and I LOVE it. It is exactly what I was looking for since Calorieking has nothing coming out for the iphone. The only thing I would like to see improvements on are:


- Sending your daily log to your email (since history is deleted each week) or If this can be fixed that would be awesome.


- Add/Remove categories (ex: Breakfast, SNACK, Lunch, SNACK, Dinner, SNACK) instead of the Breakfast, Lunch, Dinner, Other.


Other than that this is the best app for helping you lose weight and track your food/exercise/diet. Works exactly like calorieking and I LOVE IT! You nailed this app right on the spot!


Can't wait until future updates.

larrybeo ,

Updated With HUGE ONLINE FOOD DATABASE!

I paid $9.99 for this app and will not complain one bit about it. It is worth every penny. The GUI is great, it responds nicely, works as promised, and they have just added a *HUGE* online database of food. Yes, I no longer have to skip over foods because I don't feel like typing in the nutritional facts myself! How great is that? Searching for words like "Stuffing" and "pot roast" will bring up numerous choices that you can chose from, then once you pick the one you want, you can add it to your database with one click. It works seemlessly over the 3G, great app. Let's lose some weight!

whatmakesmesmile ,

Great...but you can tell it's a new app

It's a great idea, love it much more than lose it, but like everyone has said, the system has a lot of flaws that seem weird for an app that looks as good as this one does. Biggest issue because it's crucial to what the app is for: Because portion sizes are really confusing to set when you add a food, calorie values are just all over the place. If I hadn't been tracking calories so long I would have no clue how many calories is actually in anything. Finally, navigating is a bit tedious, even when entering food. If they can work on the above this app will be in a much better place.

rcarter236 ,

Arguably one of the best nutritional apps out there but needs better price options!

I love this app so far. The interface is clean, simple and easy to use. Adding food is a bit tricky at times but this is the best attempt by an app I've seen thus far. My only issue is the subscription options. I'm not one to sign up for monthly plans. Especially via the App Store. I like to purchase in blocks or buy 1 time and done. I also wish they would offer the first month or 2 for free. I can't see the full potential of the app until I buy it for a month. If they offered the first month free, I probably would have loved it so much that I would have subscribed. IMO. Other than that, love this app!

Kels7289 ,

Just what I was looking for

Let's be honest, I'm terrible at paying attention to what percentage of my food intake is carbs, protein, etc. With Lifesum, now i can have that information with the least amount of effort! You can document your meals consisting of raw food (fruits, eggs, etc), homemade meals (honey balsamic chicken with broccoli and cheese), and even dining out! They make it so quick and easy to keep track; there is even a barcode scanner for expedited food entry. Props! You also get recommendations for items that would benefit your diet, such as adding peanuts or a specific protein like fish. It's like having a professional nutritionist right at your fingertips!

I'm Bri ,

Much More Than A Journal!

Lifesum is absolutely the most useful app I use. This app does not sit idly by, forgotten, like so many that are cumbersome to navigate with little reward for the work. With Lifesum I jot what I ate or scan the barcode and the app automatically notes all of the nutrition info for me. Even better, it syncs seamlessly with apple health kit, and also provides a range of nutrition plans (they are not "diets") to choose from to help you reach your own goals! It also "learns" your usual foods and keeps them at the ready for selection. Exercise log/calories burned? Water consumption? YES! It has those too!

dpac90 ,

Switched from MyFitnessPal

I'd been using MFP for more than 6 months, and started growing tired of its poor user experience - too many steps to log entries, slow loading times, and not to mention random crashes.


After trying Lifesum, I don't think I'm ever going back! Everytime I use the app, it invites me to use it more. Apart from the beautiful UI, the food logging flow is so simple! It also lets you easily track water and fruit intake with just one tap! And after starting my premium trial, I see so much useful information about my nutrient distribution for each meal.


My only gripe right now is that it does not allow easy entry of multiple food items, especially when searching - the search UI closes, forcing me to start a new search again if I'm still items within the same search results.


I haven't had any issues with food items missing from the database yet, but I hope it grows. Apart from this, highly recommended app!

miranchard ,

40lbs lost and counting

I love this app and have tried a couple other fitness tracking apps. This one is different because of the day ratings & food ratings which gives you a better idea of the overall health of the food at a glance, without having to do calculations. I like the ability to see the breakdown of fat/carb/protein and set goals for yourself based on these values. The app itself is very well designed, has great graphics and feedback, which makes you want to open the app and log your food every day!! Buying the premium membership is so worth it!

mmmmmmmmia ,

Have been using it for more than one year

Just like I said, I've been using this app for more than a year and it works for me most of time. It helps me tracking down my everyday intakes, though the seven day calories calculator is never correct, always missing somedays' exercise calories. But the one month or three months count are quite accurate. Though after several updates, it didn't show (or lost) all the data from three months ago. So far, there's still space for improvement and I will keep using it. :-)

ReggaeMuff1n ,

Love it but needs tweaking

I love this app and bought the premium version to put myself on one of the diet plans the energizer which is very similar to what my personal trainer suggested as a diet for me.

~The good~

Easy to use

the water-fruit-vegetable trackers are fun and very motivating

The carb-fat-protein tracker at the top make tracking your day easier

I love the meal and daily rating system shows me where I need improvement

~the bad~

As mentioned above a huge motivator for me is the rating system I love when my meals are balanced and the smiley faces are super motivating for me in a huge way. I try to get a balanced meal with all green smiles but some of the things that give me less than a green smiley don't make sense (like an apple, banana exc.)


My second issue is that I eat five small meals a day and wish I had more control of the meal system so it doesn't show me as under calorie for meals and over calorie for snacks it's a small thing but would be awesome if I could control how many meals a day to track and how many calories per meal.

ColoDave ,

A versatile application

UN NO!!!! -----UPDATE JAN. 1st------ !!! Very very sorry I used now. I had many notes each day n used all things well without subscription based!!

BUT NOW it is very sad. Cannot use until I join and pay quarterly fees now.

I will very sad but will Not Use. Will try another I liked anyway and still FREE!!

You will see what everyone After Jan 1st update. I wished now I had never used. Caution to all and to the maker? Bring back free version. I am done with it. And might add I wasted several months of entries and it was kind of a hassell trying to make every entry with out missing then you have blank days. Sorry. Be careful. Warning. No fun. Sad. Back to zero stars if was able n deleted all the prev things I had said about it. Also just when people are trying to watch their money! Like a dirty trick

JASM74 ,

Good for the price

I have used other food trackers and I like the simplicity of this one and the lack of ads of the website version. I upgraded to hold and I have no issues with it linking to RunKeeper. In fact I love that I don't have to manually enter my exercise!

The "my things" section is not intuitive, but once you figure out the the picture of the plate is your recipes and meals that you saved, it's fine


Overall a good app, I have been tracking for a couple of weeks using it and have lost weight. The new barcode scanner is very helpful and will only get better as new foods are added

SynthesizedLife ,

Perfect for What I Need!

I love this app. I'm trying to track my diet without obsessing over it and Lifesum makes it so easy. I like that I can search their extensive database and even scan barcodes!


My only complaint is that some of the foods serving sizing are a little off or misworded depending on who originally entered them, and in my experience reporting the inaccuracies does no good (i.e. Great Value Natural Creamy Peanut Butter is not 180 per tablespoon, but per 2 tablespoons). But as long as you pay attention when entering it's not a big deal.


Awesome app and I look forward to seeing where it goes. Oh! And the Apple Watch app is by far one of the most useful I own. 👍

Criviere ,

Great App, Read My Review.

This app is great for tracking calories and the amount of water you drink during the day, also, If you exercise with your phone or Apple watch it will account for the calories you burned during your workout and add to the amount of calories you may consume for that day. The only thing that can be tricky with the app is when you eat out at privately owned restaurants which do not list calories. In this case you will have to add each individual food item. Overall, great application and I love that they have the app for the Apple watch!

Illuminappy ,

One of the best trackers available

Ease of use is an understatement. You can scan items into your daily log. Track and understand how your food choices are meeting criteria for your chosen diet. Recipes are ok, could use more on the daily feed or a database to directly access anytime, include shopping list too! Easy to log exercise and water intake. Add foods or recipes if the library doesn't have it. Never had a functioning problem, this app opens and works perfect every time. I strongly recommend to anyone who wants to track their food and exercise. Thank you!

alainafuata ,

Not worth it!

I was very excited about this app because on top of being able to track my meals and work outs each day, it would provide me with suggested recipes. The catch is though, that in order to unlock all of the recipes, I had to upgrade to the gold version. BIG mistake! Logging anything is difficult. It's nearly impossible to get accurate food portions or even exercises for that matter. There's some type of arbitrary grading system that makes no sense whatsoever. On top of that, I haven't gotten any new recipes! I can't believe I bought a year-long subscription to be told how to put avocado on toast everyday. The most disappointing part is once I paid for my subscription, I'm stuck with it for the full term. There's no way to cancel it until it's over. Save your money!

Nickname67686960 ,

Beautiful UI, Good functionality

I've been using this app for a while now and find it very useful for it's purpose. I have seen a lot of bad reviews for this app from people lacking knowledge of how to properly use certain features (deleting food entries, update vs adding food, favoriting food, creating meals) all of which this app includes. My only suggestions are the following:

1. Improve the food database with more food and accurate info

2. Remove grading system and replace with icons to indicate foods high in certain nutrients(good & bad), therefore allowing smart changes in diet choices

Will continue to use. Highly recommend.

MichelleBinAK ,

If I could give 4 1/2 stars I would ....

I purchased the paid version so that I could take full advantage of the app.

Things I LOVE:

- getting a grade for my meals and day! I'm an over-achiever so this helps me to stay on track and achieve my goals! The ratings are tied directly to your set plan so a banana (for example) isn't always going to get you an A.

- nutritional breakdown (with a daily pie graph) of each food as it relates the plan you are on.

- overall very easy to use

Things that would make this a 5-star app:

- allow me to select the day I receive the reminder to update my weight. It defaults to Saturday and I weigh in on Sunday.

- better water intake tracking. Sometimes I drink 4 or 12 oz and there isn't a way to add this.

- better food tracking search. It would be nice if all of my commonly consumed foods easily came up for ALL meals, not just for the meals when I would typically consume them.


Thanks for creating a great app that introduced me to the Ketogenic way! What a life changer this has been!

haleighshell ,

LOVE this app

I have been using another calorie-tracking app for a couple years now, but downloaded this to try it out. LOVE it so far. I did buy the year subscription, but I feel it was money well spent if you're serious about eating better. The interface is very simple and intuitive to use, and is very supportive and informative on what to expect from your body with your desired plan. I strongly recommend this app. The only suggestion/desire is for the app to have a weight tracking function to keep track of personal progress.

Developer Response ,

Thank you very much for your feedback!

Ajbtabbjvmavrkv ,

Great but...

This app is awesome! Helps me keep track of how much water I drink a day, how many calories I'm actually consuming with a snack, breakfast, lunch, and dinner. Also helps me keep track of my workout and how long I do it for. This app is great for losing, or gaining weight but also maintaining the weight you're at. It also offers the option to help with eating healthier and getting leaner. The only thing I'm not a huge fan of is the fact you have to pay a fee to be able to get the full use out of the app. Overall it could use a few minor changes but I really do love this app. Highly recommend.

Developer Response ,

Thanks a lot for your rating and feedback!

Slimgoodie86 ,

seamless programing, great interface

I really enjoy this app and cannot wait for more updates. They listen to all of the feedback you submit and I have never been so satisfied with a digital food diary. I mean they even have the activity calorie count for body pump! The database will soon grow, but I have put in plenty of foods already so Im not complaining. I love how you can track calories, point, grams of carbs and just about anything. I have waited two months to write this review so I really hope you take my advice and look no further for another diet program.

ninjajim ,

Never dieted before, love this app!

I have always been very physically active and never gave a thought to portion control. I'm in my mid-forties now, and work plus family makes it challenging to be as physically active as I used to be. Portion control had not changed. Add in a slower metabolism, and my doc recently informed me I was 35 lbs overweight.



This App has taught me how to diet! I'm losing weight, a bit hungry, but not miserable! I have a better understanding of the impact of different foods, and if I'm uncertain about a meal, I can look it up and make an informed decision as to whether or not I want to eat it.

MrNocturn ,

Pretty great

The only thing that's a bit iffy with this app is the portioning and the averaging, but otherwise it's great. It's just how am I supposed to know how much of something I ate? Oh well, it's still good to keep track and useful for developing better eating habits. Especially once you realize what you've been cramming into your face hole. Another great thing about this app worth mentioning is the fact that it also has a lot of the different brands of certain foods too. I really recommend this app, it's very worth while and worth a try. Give it a chance!

KateAsi ,

Beautiful and Streamlined

Beautifu, streamlined and simple service that makes up for a slightly wonky food tracker with amazing recipe recommendations and a great system for inputting your own.


If you cook for yourself and want to keep a close eye on water this is a lot better than LoseIt! or MFP. I always dislike how many other food trackers don't focus on the overall picture of diet and health. This does.


Star deduction for the manipulative subscription discounts. This isn't worth $7.99 a month and prospective users shouldn't be charged that much to try it. Such a waste.

Ragrig ,

Useful for Bodybuilding

I love this app, because not only does it help you track your macro-nutrient requirements and caloric intake, it gives you ratings of the food you're eating. It reminds me to stay hydrated as well. You can also track your exercises and it will change your macros based on exercise. The only problem is that it doesn't have all the exercises you would do in the gym, but I usually assume all chest workouts under the "push-ups" category. Also negatively, you have to pay to be able to track all the micro-nutrients.

Blank_screenname ,

Teaches you how to eat correctly

I'm kind of ashamed that as a 29 year old guy I had trouble keeping track of meals and making sure I ate enough food. I work on the computer a lot but I'm also physically active, this app makes eating good well-balanced diet a lot easier. It helps, it has become such a habit and helps me keep on top of my calorie and nutrient intake. I highly recommend Lifesum if you want to step away from eating so much processed or junk foods, the food ratings make decisions a lot easier and helps reaffirm my food choices throughout the day.

KristiPerr ,

Best Nutrition Tracking App EVER!

This app is the best app for tracking not just calories but nutrition! You can see your macronutrients, calories and foods for the day. Very easy to find any foods you have eaten in their database. Also LOVE that they give you an option to be on meal plans and rank your day based on the plan. For example, I eat low carb so I'm on their Keto diet program that way it tells me when I've eaten too many carbs. Most apps will only tell you the standard American diet recommendations, but this one has multiple options! Highly recommend!

_belinds_ ,

Great and beautiful app

I think this app is awesome because it holds my attention and the design is something I enjoy looking at everyday (unlike myfitnesspal). My only complaint is that the inventory of food they have is quite poor. I've noticed that entries done by real users are not accurate and then get circulated around. Example: There is a sweet potato entry that at 0 grams is over 2000 calories! Clearly incorrect... with that being said this app is great and I use everyday! Super easy to customize the setting to your needs without upgrading to premium.

Lisylu81 ,

Perfect For Tracking Nutrition, Exercise, & More!

I love this Lifesum! This app has helped me tremendously! I have been able to loose 20 pounds so far! It's easy to use, and you can personalize everything. The in app purchase is a must if you are serious about weight loss though. I used the free vision for the first two months which is great for calorie tracking and logging exercise. I then decided to buy the 6 month subscription which now allows me to make and log recipes, coaches you on food choices, gives awesome meal idea, and much more!

RachelaNY ,

Too many bugs for an app that I am paying for

This app is a great concept. It's easy and user friendly, when it isn't crashing. It gets me to drink more and eat more vegetables and fish. However, it crashes multiple times a day for me. It will not allow me to input food for the next day, as it puts that food on the current day. It's so frustrating. Also, recently it is not correctly searching for food products that it has brought up in the past. I am very disappointed. With each bug fix, these problems get worse. In fact, ever since I started paying for it, I have had more issues than before paying. I will continue to use it since I paid for 3 months, but at this time I absolutely cannot recommend it. Use any other app.

Developer Response ,

The fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!

gswans1 ,

very good

This ap is really pretty good. Not perfect. You will run into situations where what you eat in not really covered by the included data base. You can usually fudge it by putting the components of what you ate into the log separately. Just takes a little more time. However, I will say that the ability to track what you are eating really helps. That extra piece of cake, nope, gonna push me over the limit. I think that the new update and the ability to add foods will add to the utility of the program. It might sound fussy, but no olive oil, really... For us short fat white guys it is a hope for redemption.

Dauidus ,

Great Weight Watchers Tracking App!!!

After looking around extensively for an app to track my weight watchers points, I am very pleased with iShape. Not only does it let you keep a calendar that tracks points and daily percentages for you (with some effort), it also allows you to search an online database and save submissions as favorites. Then, you just need to add that favorite to your daily food list. I also like the weight tracker with added charts to see how you have progressed. It even lets you add exercise points, though adding the info yourself is sometimes necessary. I have found that this app works great alongside the free iPoints app, which allows you to calculate points based on calories, fat and fiber. Definately worth the money if you are serious about losing weight.

Milaka83 ,

Love it!!!!

I just started using this app about 3 weeks ago. I always knew how to eat healthy, but this teaches you how to balance a meal. I was down 5lbs by the end of week 1. Not because I did anything out of the ordinary, I just kept better track of what I was putting in my body. I like that it links with the health app and automatically inputs movements in a day.


This app gives you recipe ideas, but I wish they had more choices. Maybe they can work on making a recipe app that seamlessly communicates with this app so that inputting nutritional info wasn't so painstaking!!! That would make me a very happy woman.

Gater the game rater ,

DEVELOPERS AND BUYERS;

This app is beautiful. It is simple to navigate, and has lots of great features. I would give it five stars, but; THERE IS ONE PROBLEM. I have other health and fitness apps, and they all contribute to Apple Health along with Lifesum. HOWEVER,

IF I INPUT HEALTH DATA FROM ANOTHER APP, LIFESUM CANNOT READ IT AND ADD IT TO ITS OWN DATABASE. for instance, if I input a meal I made and ate from one of my other apps, the Health app will read and save it. Most of my other health and fitness apps will then read Apple Health, and

Save it to Their databases. But not so with Lifesum. Lifesum cannot read many of the important shared data from Apple Health. I would request that this be fixed. Thank you.

Aliciapf ,

Couldn't ask for better.

My whole family is trying to lose at least 10 pounds. We're not overweight, but we aren't where we want to be. The fact that there are friends on Lifesum helps keep us motivated to log, and we can each other's food. if they didn't log, we sent each other reminders to do so. Our first day on Lifesum we were surprised on how many calories we usually eat and got many E and D ratings!!! Long story short, I lost 9 pounds in 4 weeks! Get this app if you don't already.

Tyler Grommesh ,

Great. But needs ironing out.

Lifesum has helped me to be more conscious of my eating habits, and gives me a greater sense of how many calories I am eating. However, the Apple Watch app doesn't always keep up with the iOS app; for example when I track water and exercise in the iOS app, the Watch app shows that haven't had any water and have not exercised at all! I'm not sure why this happens but it is a bit frustrating. There is a lot of potential in Lifesum, I suggest that the developers keep at it! I would recommend this for anyone who wants to eat better and drink more water.

msotavy ,

A Dime a Dozen

This app is pretty, with a cute interface and other small features that make it appealing to use, like the smiley faces next to each meal item to indicate what is "better" or "worse" for you to eat.


Although my issue with the app is that they limit basically 70% of the features to premium users... even when you physically scan an item you ate (like a granola bar) you can't even view all of the nutrition information because you're not a premium user.


The fact that it so limiting to free users, makes me want to stop using the app immediately because I'm not going to pay for it when I can't even see the basic features to be able to try and figure out if it like the app.


Other than that, I like that they have other features like "What made this item unhealthy?" Or the recommended meals. But unless they change up their app, I won't be purchasing. There's so many other apps to use for tracking your diet. I'd rather use those for right now.

j.ruiz_isenberg ,

I'd love to love your app but..

Unfortunately Myfitnesspal is light years ahead in the size of the foods database. I've given you guys a chance many times throughout time but the food database continues to be seriously underwhelming. While the app is beautiful, I much rather not have to enter foods and nutritional information manually as it takes much longer in time than I can afford which is the reason I've kept on renewing premium with Myfitnesspal.. Get your food and nutritional database to match Myfitnesspal and I'll switch over and go for your premium. In the meantime, bye bye again for now. :(

Franklin fluffy pants ,

Calorie and weight tracker not working

I saw the great reviews and started using the app a week ago. I was excited to use it but have been pretty disappointed with the glitches. 1. I have it synced to Apple health for steps, and on the day I walked 8000 steps, the app told me I burned about 200 calories. Then, the next day when my phone only recorded 2000 steps, the app said I burned 500. 2. I have been trying to record my daily weights, but instead of adding it into the chart as a new weight, it changes the starting weight. 3. The faces seem to have no correlation to the food I eat. It told me that grilled zucchini was bad but rice is ok? I'm debating whether to keep using this app or just switch to another one.

Developer Response ,

Thanks for getting in touch. Can you send us a more information and your email at contact@lifesum.com? We'd love to help out!

ProudOfLouis ,

WAS IN LOVE ... until

i was so ready to give this 5 stars and say how in love i am with this app, it's your average calorie counting app BUT IT ISNT . i have the free version because i'm broke but it's still amazingly helpful and way more aesthetically pleasing than other ones i've use, so that makes it easier and nicer to use. i'm terrible at drinking water , but the little water glasses filling up feels like a game to me, I NEED ALL OF THEM FILLED FOR THE DAY! but now after about a week of using it every single day, it's crashing and exiting the app when i try to click any of the features. please fix this i love this app so much ::((

Developer Response ,

We are awfully sorry for the inconvenience!


Please check if you are still having this issue with the version 8.4.5 which you can now download from the App Store.


If that fix will not help you solve the problem:

We are currently testing another fix and will soon ship the new release to Apple.


Thank you very much for your patience!

Iceybales ,

Stupid update!

Ever since last nights update my app has been completely messed up. It has pushed everything a day back. Apparently i ate nothing yesterday and what a actually ate yesterday it says i ate the day before. And it has doubled everything i have eaten. It's all on there twice so it messed up my averages and my goal date. And so i deleted it and redownloaded it hoping it would fix it but then it pushed everything back another day. So with the original day and this one everything is two days off. And if i try to delete one of the doubles the next time i open it both the double and the one i left are gone. Fix your crap before you release it!

Allie Jajoendn ,

Nice but could improve

I am currently doing IIFYM and I really like that this app quickly shows my macros. However, I think there could be some improvement with tracking food. I think you should be able to quick add calories and carbs and protein so that if you go out to lunch and look up the nutrition, and they don't have it on the app, you can still track it. Also, the exercises could use some improvement. I like to track everything with my workout, like how many lunges I do and with what weight. That exercise is not on here, and it doesn't give me an option to create my own like My Fitness Pal does.

NP-4752-7000 ,

Impressive Improvement

This update has really increased my motivation to track my meals and drink more water. I love the notifications and graphs! It's improved so much since its last update. My only concern is the lack in the food library. I've been using other resources to create my own foods and it doesn't have enough diversity in cuisine. Also, the built in step tracker is very inaccurate, which doesn't bother me as much because I have my own pedometer. But it can be inaccurate in calorie burn with its built in system or when adding my own exercises.

Crystal Whitlow ,

So helpful, So healthful!

This really is a genius idea! I tried counting calories with the app "myfitnesspal", but I always got frustrate or unmotivated to use it. With Lifesum, I'm excited to see how my macros are divided from my calories with a beautiful layout and encouragement!

I know as more people continue to use this app, it will only get better. However, sometimes the barcode scanner will identify the wrong product, or the calories will be way off from the portion I'm eating. For example, I know a half a cup of oatmeal is 150 calories but it said 300. So, you just need to look out for that!

Shelvasha ,

Great, but a few suggestions...

I love this app and I am more successful with it than any other food tracking app out there. That being said, the food database needs to be expanded. Having to put in foods by hand can really be annoying. In addition, it doesn't sync my Nike+ workout (probably because it's a Runkeeper), even after it's exported to Apple's HealthKit. I really enjoy the grading system, but if the Lifesum team could work on those two things, it'd be enough for me to be a paying subscriber.

Rubbadubb_21 ,

Lifesum

Since I've purchased the Lifesum app and have become a gold member. It has given me a sense of guidance and knowledge of food and nutrition. I'm not an expert not claim to be on nutrition, however, it has given me awareness in what I'm consuming and makes me think twice about certain meals. Since I've started I've lost 9lbs in 3 weeks. I love this app.


The only thing I'd give criticism on is improving some nutrition labeling and making it easier to pick and choose between certain foods.


Overall I'm completely satisfied.

Thenamesholes ,

Awesome concept with some flaws

The app closed on me when I tried to make my own meal. I sadly paid for the year today without checking out some other apps too. The app does not help you figure out how to tweak your ideal carb, fat and protein intake or your calorie content - but if you're fine researching it yourself then it's very easy to adjust.


I am a very healthy eater and active, yet this gave me meal scores of C-D because I did not eat enough compared to the default settings.


All in all, it's a good app but you need to do research on your ideal food intake based on your goals in order for it to work the best. Great tracker, poor teacher.

geeron22 ,

Simple to use

I normally use MyFitnessPal but decided to try this out and have been using this for the last couple of days since it works with my Apple Watch. Not a lot of food info yet in the database so alot of the food I was eating had to be entered in manually. Overall it is a good app. Simple interface and easy to use. But not as detailed as the MFP app. Will give this a couple weeks of further use and update my review. But if you're looking for something simple and easy to track your calorie, fitness, and water intake. I do recommend this app.

Paige349 ,

An app that ACTUALLY works

This app is a must get, whether you want to lose weight, gain weight, or simply eat healthier. It's easy to use and can connect with your health app to sync all data. It can send helpful notifications (only if you want), and it doesn't bombard you with ads. It allows you to input your entire diet on a day to day basis, and allows you to take quizzes to customize what you need in order to get your diet and body exactly how you want it. Plus, it's super fun to use. Overall, such a good app.

Whittni33 ,

Love Lifesum!

I really love this app. It is the first all in one fitness and nutrition app that I have found with a great layout and ease of use. The way you can save your foods to favorites and it also pulls up recent foods saves so much time food logging, and I love that it automatically tracks workouts and steps through my Apple Watch. I wish the premium wasn't so expensive, being a college student it is hard to pay a monthly subscription but I feel like it would be worth it so I do want to try it soon! :)

Developer Response ,

Thanks a lot for your positive feedback! Good luck with your goals!

dsm25 ,

Outstanding!

The weight loss program I'm following stresses journaling food intake and exercising. iShape enables me to do that efficiently. I don't care if I have to add some of my own foods. I can put them in a Favorites list and access them again and again with ease. I like that this app has macro-nutrient info as well as calorie info. And best of all, before I decided to spend $10 on a app, I was able to visit the developer's web site and get a full video tour of the program. Made the decision process a breeze.

volitations ,

Has everything you need to get your diet on track & lose weight!

This is the first app that actually tells you how many calories you have to have per day in order to lose weight, it has a great database of foods/calories & excercises/calories burned. You can also add your own foods & excercises. The other weight loss apps in itunes do not have all the features that ishape has, this is totally worth it! Since using it I have lost weight & I am on my way of meeting my goal.

Passthepickles ,

Love this app!

I wish I would have found this earlier. I had my last baby three years ago, and instead of losing weight after he was born like I did with my other two children, I have continued to gain and gain. This is the first thing I have found that actually works AND is convenient enough to use without it seeming like a hassle. It's motivating and it's helping. Three days in and I am already down four pounds. Great app- I paid for the gold version (subscription) and it is worth every cent. :)

lilliejl ,

Love it

Ive used this app for a few years now to track various things - calorie intake, weight, & help get in the nutrition I want in the percentages of fat, carbs, & protein, plus track exercise. It's got it's flaws in that you have to dug around to find things sometimes, and i still have problems with trying to add a food & it telling me the food is already there, but I cant see it. But 98% of the time I'm pleased with this app & use it daily. Being able to plug in ingredients of a favorite recipe & not having to re-enter a portion each time is time saving.

Alexthearmo ,

Beautiful design, cumbersome UI, confusing ratings

The graphics are beautiful. I WANT to use this app. But the ux is cumbersome: a lot of extra clicks and taps and swipes to get your food added to your meals. Meal database is limited when using the search function compared to myfitnesspal or lose it. Adding weight should be available from the plus button so it's easily accessible at all times. Lastly, the ratings are strange. Oatmeal breakfast got a D and vegetable and chicken soup got an E (worst grade possible). I will give it a few more days but will probably switch back to myfitnesspal. Shame. Hope you guys can get things straightened out.

faethflex ,

Need a little help getting started?

This is an awesome app that will help you keep track of your fitness goals. With this app, I was able to set myself up for success once I decided to change things for the better. I suggest it to anyone that needs a nudge in getting started with living a disciplined life. Success in fitness is 70% diet and 30% exercise and it helps to have an app that helps me keep track of my progress. Feel free to reach out to me in the app's community, I'd love to help coach you to success!

Hayleyls ,

Good App, could improve.

I really like Lifesum. I've been using the basic free account for quite a while.


Pros:

•Simple and easy to use.

•Very aesthetically appealing.

•Allows you to set simple goals (basic health, weight loss, muscle gain).

•Allows you to add total calories and macros in a custom recipe.


Cons:

•Poor food data base. It is user-generated, so you have people entering in foods inaccurately and with incorrect serving sizes. This is very annoying when trying to enter in basic foods.

•The exercise database is the same way. This can be highly inaccurate in determining how much energy you actually burned.

•Inability to set custom goals in basic account (not sure if the paid accounts allow this).


Overall, I like this app and use it as a basic guideline to loosely track my intake and exercise. This app is best for people who want to get a basic idea about what/how much they are eating, but it may be a poor choice for people who need to be very accurate in their tracking.

sopadepescado ,

Excellent tracker and tips

First, this app really improves the tracking experience through design. I love the look of the UI, it's easy to use and beautiful.


Food tracking is very easy. I kept using my fitness pal because I was afraid to lose the food database but life sum is much better and recognizes recent tracked foods that are relevant.


Connects to Fitbit and others for tracking exercise quite well.


I paid for premium which is less than half the price of premium on mfp and it's really worth it. Plans are assigned based on your goals and the app gives immediate feedback on how you're doing according to the plan as you track. I can see myself using and relying on this app every day, whereas mfp was a chore to use and premium way too expensive.


This is a really nice app and I highly recommend if you want to stick to a plan and love good UI design.

carpedivum ,

Useless unless you go premium: greedy

There are so many out there with a freemium model or AT LEAST OFFER A MONTH OR THREE OF PREMIUM to try it out. I would like to see if it's for me, but I'm not paying the premium price to do that. If I could buy maybe one single month then ....possibly.... But the lowest they go is over $8/mo for a three mo min. That's over $24 just to try it for three months. The full year is like $49.


Not to mention! Their push to get you to premium is more annoying than an app with ads. Around every corner they keep reminding you that you don't have premium and need it to take full advantage of this feature.


They act very greedy.

Kirstenmdavis ,

IN LOVE

I have tried many different calorie counting apps and have never been able to stick to them. However, I have been using life sum for a while now and am absolutely loving it!! I even bought the premium version! The design of the app is beautiful and easy to use. I also have an Apple Watch and love the little green apple that motivates me to move & and drink my water! ❤️ I am loving my experience with Lifesum and don't have a single complaint! Five stars! 11/10 would recommend! 😊👏🏼

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

Londyn lover ,

Lifesum

So easy to use!!! Motivating!!! Fast, no searching around trying to add foods. Scanner speeds thing up. Love it! I am losing weight with it. This is the best I have ever used. I like it better than weight watchers. Wish it had more exercises but I manage with what the have.! Do not upgrade. It is very inaccurate on its grading method of foods. Same item can be entered twice with different values. Tap water is a bad choice because of too much sodium, salad dressing, very poor guidance on which to choose.

Rockboice ,

High hopes turned bad

This app was sent to me in an apple email. I was excited to use a calorie and nutrition app with my watch. I normally use fitness pal but it doesn't work with the Apple Watch. The layout it great I love how it rates the food and the easy dash board. I know it needs new members to add more food but it's a lot of work. And if you add a new food the measuring system is weird. A handful is not a good measurement. Also because I am going out to eat tonight I tried to put in my planned meal but nothing even close came up. At least with fitness pal I can usually get a pretty good idea of my meal based off of hundreds of other options. This app needs a lot of work

BertR3 ,

A Good Simple App For What It Does

I find that the free version of this app is very good for the things that it does. I like that you can track your daily, weekly, and monthly eating habits, exercise, and water intake. The app has reminders it sends you which is nice to help you stay on track. It seems pretty simple to use and is a helpful tool when used often. Overall, I enjoy using this free app which helps me stay more organized and progress in my short and long term goals of losing weight and becoming healthier. Thank you Lifesum!

FashionOnFleek04 ,

Helping so much!!

So I just downloaded this app about a week ago with the goal of achieving a toned summer body and it already seems to be helping a lot!!! I feel very comfortable with my weight and the food that I have been eating. Also, the food and recipes that the app has recommended and provided me with taste delicious, are simple, quick, easy to make, and are extremely low in calories, carbs, and fat. I will be using and loving this app for years to come, and that it is a guarantee.

RMc9904 ,

What happened?

Something is so wrong. I updated to this version last night before I went to bed. Woke up this morning, and now my diet plan changed, all my ratings for the past few weeks were significantly lowered. I looked at updating my diet plan, and when I found what was most like my original plan, now it is rating nearly every day as an "A" when there is no way that the lasagna I ate a few days ago should be an "A" meal on an LCHF plan!? Plus many meals or food options are reading "(null)" next to them when before it would read how carbs. Also, I miss my meals telling me my carb goal rather than a calorie goal for the diet I'm on... My subscription is up soon, so I may cancel of this what I am left with.

LegitBo$$ ,

Love the Integration

This apps integrates with my FitBit, which in turn integrates with my Peloton spin bike. So in essence, this app integrates with Peloton. The barcode feature is really awesome. I can scan most items and it'll pull it from its directory. This saves a lot of trouble. The only draw back is when you go eat out and it's hard to record correctly (e.g. Korean BBQ). I have the premium version. Overall, I recommend and hope they continue to improve it. First heard about it from Megsquats.

Hsh5684 ,

Awesome!!

Great app! I was using lose it for a few weeks and I wasn't satisfied with the app. This app is way better in my opinion. I love the fruit, vegetable, and water trackers. It has really motivated me to eat cleaner. I also like that this app allows you to personalize your dietary needs and gives feedback on your daily consumption.


Additionally, I think the photo header is a nice touch.👌 However, sometimes my pictures aren't how I want them. It would be nice to be able to retake the photo and maybe choose where the photo is focused at on the header. Another issue is the food log. The food choices are very limited when I search for a particular food and its also not accurate. Please fix! Besides that, this app is 10/10.


Another thing is that the "friends" section is not user friendly. I don't know how I am supposed to add friends. maybe add a little tutorial wishing the app. And also allow the user to change their name, that is asked for at the beginning.


Besides that it's a great app to use.

Charlotte1231 ,

Missing Customization

I would love to give it five stars, but it needs more meal options. I eat 6 times a day and smaller portions later on in the day. But this only has the option for breakfast, lunch, dinner and a snack. I love have beautifully it's designed and how easy it is to use. Also, I love the smiley face ratings, so cute! I would gladly pay for the year subscription if it would allow me to customize my meals and their calories a little more.

Great app for someone just looking to track easily and get healthier.

WalkingTrees824 ,

Spelling error

There's a spelling error when I update my fitness level, it confirms that my calorie intake will be changing and displays the word "okey" instead of "okay."


Besides that, this app has changed my life and I tried Fooducate and they have nothing on this app. I love both the UI and the UX. Only thing, I think adding a brand new food is confusing and not super intuitive. Also, I hate seeing lower case names for things and instead of reporting them, I wish I could just capitalize the food item names but all I can do is report it.

Developer Response ,

Thank you for your feedback! Please contact us at contact@lifesum.com and we will look into this and change the spelling!


Kind Regards,

Alec, Lifesum

Ashbm21 ,

My favorite!

This app is by far my favorite fitness tracker. I used to only use my fitness pal but when I found this it changed. It's very user friendly. I enjoy the smiley faces put by your food choices and how you can change your diet plan. I also like that I can add my body measurements.


The only thing I dislike is that when adding food sometimes they don't have the correct thing. That's one thing I liked about my fitness pal is the barcode scanner was a huge database and had more options to choose from.

Bekkilli ,

Helpful and easy

I have used this app to monitor my weight and also to help lose my baby weight after having twins. It's mostly a helpful reminder for me and keeps me on track.


I do agree that the exercise calories are inaccurate. As another reviewer noted, it would be nice for the calories to reflect weight. Also, the walking categories always confuse me. What is considered walking "slow" to me may be "fast" to someone else. If it said "4 mph", I would know what that means!!


Overall, I like the app and use it almost daily.

Omgirl63 ,

All the basics in one place

I had to get a new fitness tracker app as the one that goes w the new apple watch leaves much to be desired eg I'm used to the Jawbone UP24. I looked at a lot of them and this one seemed to have pretty much everything I was looking for in the basic/free app. The only thing that we make it better is if the activity tracker actually synced w the apple watch tracker like it can w Jawbone and Misfit. And add a barcode feature for food labels. I don't think I've seen that yet, but it's only been 2 days. Thx guys and keep up the good app!

Quin-what? ,

Promising six months, discouraging update

A free app that counted my calories per meal and activity--that's all I wanted. Lifesum did that, until it's newest update.

Eyesores telling me that a simple recipe of quinoa, no fat chicken breasts and broth with carrots, a half cup of pasta sauce and a teaspoon of olive oil, kept within a reasonable calorie count is a "C" quality meal while the ingredients average out to a "B" is discouraging. It also won't explain it's logic without buying an upgrade.

With it's newest update, Lifesum as a free app has failed in helping me recognize the progress of seven months of committed activity and healthful eating while undermining my prior choices with emblazoned C's on good days and E's on bad. Without a standard on which to base my progress, none can be seen.

Bfern ,

Great app needs better search system

I actually switched from MyFitnessPal because of the rating system. I loooove that it shows you the daily pie charts with the current nutrient intake. It really puts your food choices in your face.


My biggest concern is that it is VERY difficult to search for food items. Sometimes it's just easier to create a food item instead of trying to find it through the search system. I like creating the food but it is tedious. Please work on the search system!!!

xEmily ,

Great but a little frustrating.

I love the interface, tips, water tracking, and over all functionality. I just wish there were a couple more features.


I wish the app would have a net carb option. This is important for people doing Keto.


It's also annoying to have to type in every ingredient for something I cook. You should create a section where I can create and save my own foods that I've cooked. Then I can just select the food name and add all the ingredients without typing it in each time.

Cara gymnast ,

Love the app, but...

Ok, so I absolutely live the app, although I do with there was move of a variety when it comes to smiley face ratings, I wish there was a sad face instead of a ton of middle faces.


Also since the new update (April 27th) I have not been getting my daily rating. It shows up as a cut off green smiley face with the following message under it "day_rating_diary_ rating_ ready_butt_ on". I can not figure out what this means or how to fix it. Please help me/ tell me what I am doing wrong or give my daily rating back. Thank you !

Developer Response ,

Please contact us at contact@lifesum.com and we will look into this! We are finding that several users are experiencing this and we apologise for the inconvenience!


Kind Regards,

Alec, Lifesum

**kayla** ,

I love this app!

I would give it 5 stars, but there are still some things that bug me. I used to use the free version of the Lose It app, and I loved how expansive their food and exercise data base is. Lifesum still doesn't have nearly as many options in that sense, but I love the recipes and the provided plans! Plus the little grading system is surprisingly really encouraging! I think with time, the app will really come together. And it actually isn't very expensive at all compared to other tracking apps!

Developer Response ,

We are constantly seeing to it that more and more food is added to the database.


If you are missing anything you would like to track right away you can always add your own food items, meals, recipes under ME / FAVORITES in the app

lynoby ,

I love this app

I am so happy with the premium version of this app. I normally don't pay for apps but the additional features like offering recommendations for not only calories but also the macronutrients for the day makes it so much easier to eat right. Doing the questionnaire led to an eating plan that matched my needs perfectly. The tips are very helpful and the day rating are really helping me learn how to make better eating decisions. I definitely recommend!

αρяιℓ в ,

Amazing!

I am using the free version and it is just as good as what people say it is when they are paying for it! You can still scan your food and it rates each of you meals so you can figure out your average day without paying to get that bonus. You don't get recipes with the free one, but that's no bother to me. The app is helpful and if you keep up with logging things in, then it really helps you at healthier. And for me, it reminds me to drink water!

Developer Response ,

Thank you very much for your feedback! That is highly appreciated!

bcataldo8907 ,

Great design, could have better functionality

I've been loving this app. I started using the free version just to track my diet to see if there was correlation with my energy levels. I was surprised to find so much more available than just a good journal. I'm on a month of the premium membership and love the extra details provided in the ratings and the recipes I've tried have been fantastic. I've had a couple instances where the app has frozen up with bad timing but overall highly recommend it.

alessandro.ghersi ,

The best

Much better than My Fitness Pal. Great interface and very usable. The database of food I think is very large. I'm Italian and I find food better than in My Fitness Pal. Same story when I buy food in Germany, the barcode reader always find the right food. Very good to manage your recipes, your favorites and frequent foods. If you cook your own meal with fresh ingredients this app is the best choice. Try the subscription plan just for 1 month to see what this app can do.

Me not you ,

Good exercise app.... Not great

It's great that it tracks your diet but doesn't do much to help you improve what you're doing. You set a goal, tells you how healthy the food you add is, and tracks your calories intake but gets annoying if you eat the same thing everyday and have to search for the same food. It would be helpful if they add a "favorite" list or an easier way to add the food you eat on a daily basis. Overall it's worth it if you have a little time to add your diet and info. Would recommend

40'something ,

A great App!!!

I have been using Lifesum for about 6 weeks. But is a simple free way to track what you are eating. It syncs to the health app which will keep your weight and steps. You can add exercise and activities which allows your to see what calories you have burned through the day. The scanning tool is great for home as you prepare meals. I would highly recommend this app for anyone looking for a easy and simple to use for beginning to get healthier!

Frustrated Premium Member ,

Calorie counting completely off - Health App

Ever since last weekend the calorie count has been completely off. It appears that the Health app is syncing days from my Apple Watch and iPhone. There has to be a way to only count my Apple Watch the way MyFitnessPal does. I purchased the premium version of this app in October because I love having food plans. However ever since the update I'm frustrated that Lifesum is over-counting my calories and making it hard for me to leverage the great things about the app and making me do double the work by figuring out which exercise values I should be using. I would like to see a fix soon because I really do love this app when it works well.

Tatiana11xo ,

User friendly.

This makes dieting so much easier. Calorie counting, macro counting, clean eating, whatever you're into this makes it easier to do. Also helps you see how big potions should be. I love how it helps me keep track of my meals and what areas need improvement. One downside is that once you add your exercise it recalculates your goal for the day and that throws me off so now i do not add exercise and that helps me stay on track. Otherwise i love this app!

Morrianton1985 ,

Wonderful App!

I love this app for tracking my eating and exercise! It's visually appealing and rewarding, which makes me want to use it daily. It's super easy to track food with the barcode scanner! There's plenty of information about how I did on a particular day and everything. I love almost everything about this app. The only downer, for me, is that I haven't been able to add friend or family because of a strange glitch on the invite page. If the Lifesum crew were to fix this it would be the perfect app!

MissHabs97 ,

Great but fix the bugs!

I really enjoy this app. Even with the free version, I've managed to lose almost 15 pounds in about a month. It's really awesome at not only helping you with calories, but evaluating the overall quality of the food you eat. It's also very aesthetically pleasing. The only issue I have is that lately I can't log anything, because as soon as I finally find the food item, it crashes and takes me back to my home screen. Please fix this guys! I don't wanna have to stop using it.

Smcleod2508 ,

The free is totally fine

Lot of bad things said about the free access but I've been using this app for a month and have never had any issues! If you notice a discrepancy with nutrition info there is an option to connect your own set of info to the barcode as well! Remember this info is put in by other users and you should double check for accuracy on your own part. Works awesome for personal nutrition tracking!

cbldavis ,

Work Around Needed for IOS 10.3.1

Let me start by saying this app is the best visual food diary apps developed. No other app comes close to what they have done. The point of a food diary is to want to use it to become more aware of what your eating. Lifesum has accomplished this for users. At this time the app is ill for anyone with Apple iOS 10.3.1.


To log food you need to enter the food and then to exit click on the "x" in the upper left corner. If you click on the "Done" button or "+" button the app will crash. Once this is fixed I will change the rating to five stars.

Developer Response ,

That is very odd! Please contact us at contact@lifesum.com and we will help you out!


We apologise for the inconvenience!


Kind Regards,

Alec, Lifesum

SadieBelle26 ,

Buggy & too focused on weight loss

Seems like a good app, but after only the second day of using, it's freezing up and crashing. Was already on the fence since so much of the data and motivation is focused on losing weight, no matter how I set it up. I don't want to lose weight, I'm working more towards a holistic process for pain management, taking into count WHAT I eat and how it can relate to pain/inflammation. It also seems to only share some data with the iPhone Health app. May try again with an updated version, but will keep looking for the right app.

Developer Response ,

Thanks for your review! We apologise for the crash issue. It will be solved with our next version release. Regarding your syncing data with Health, can you please send us more details at contact@lifesum.com so we can further assist you? Thanks!

Niki Mulé ,

Best Calorie/Exercise Tracker

I've tried many, even online, but this application has been an integral part of my daily life. It has enabled me to "budget" my calorie intake and adjust it for the desired results. So far, I've lost 18 pounds since I've started. To lose one pound a week, calculate your BMR (basal metabolic rate) and input your desired cals per day. Easy-peasy. Weight Watchers? Never tried, never will. Don't need it. This is the most basic tool you'll need for effective weight loss.

losinweight ,

Useful, best so far, needs bigger food database

I like this program. It's pretty user friendly. I believe it's worth the money. However, I don't like that grams is the default measurement system when entering foods. I want it to be ounces. It takes extra time entering foods. So, I would like the program to remember the amounts and units I usually enter for my favorites. That would reduce input time. Please put more national chain information in the database (i.e. fast food chains, restaurant chains).

Robyn171 ,

Not a fan

Pretty user interface and nice diet plan options but I'm ditching my premium subscription and going back to myfitnesspal. I have a ton of complaints- the Fitbit calorie adjustments are WAY off, they have a much smaller food database than MFP, you can't see all your food for the day on one screen, you can't easily import a recipe and when you try to adjust serving size it sometimes throws the calorie count off (my 1/2 c of yogurt is not 1,300 calories). I do like the diet plans, the meal grades, the look and feel, and the way they make carb and calorie recommendations by meal. But until the bugs are worked out its not useable.

xLeaaaB ,

Everything needs to be FREE!!

It's a great idea for the app, but the free version only limits you to so much stuff. If everything was free on this app, I believe that more people would use this app on their day to day basis. Especially since the app is to supports "healthiness," why not just make everything free so more people can benefit from all the food plans and recipes?


I also want there to be more food choices to add onto our daily meals. Some foods that I eat, isn't on there when I search for the item, or if I scan the barcode. Hopefully a new update will increase more food variety when searching for it.

Ashlizmcc ,

Pretty good. Emphasis on pretty.

The app is very aesthetically appealing. It is easy to use. I use it to track my caloric intake and macros daily. The setup is great as well. The major downfall is the discrepancy in the food stats. For example, this morning I logged a fiber bar and the app says it was 120 calories when the box says it is 140. This can make a big difference in your results when it happens on a regular basis. Hopefully they will work it out so that the app is accurate because the app is really well done otherwise.

zbju ,

Step counter needs attention

I have found this app very useful and I am on it daily. One concern is that the calories burned from steps (synced from Health) vary wildly from day to day. One day may be 2000 steps and 888 calories burned while another will be 6000 steps and 31 calories burned. It is inconsistent and inaccurate. This should be addressed. I will echo others concerns with inability to add foods and exercises. You must rely on logged activities with questionable calories burned, or food with fishy nutritional info. If these issues were solved there would be absolutely no complaints. All in all, a good app.

Schomisch ,

Makes you want to be healthy

Makes you want to be healthy with friendly reminders that are not nagging. Excellent meal suggestions. Integrates well with the Apple Health app, one of the few apps that seems to be fairly accurate with nutrition information. Versatile diet options with the paid membership. Speaking of the paid membership, it is a little pricy at almost $50 a year, not sure if the paid membership is worth it.

Developer Response ,

Thank you very much for your feedback! That is highly appreciated!

ZELLA!!! ,

Great for tracking macros!

This app is fantastic because it allows your to adjust your macro intake to your specific needs, even on the free version. Though, I think it would be awesome if they adjusted the water tracker so that you can input the fluid ounces rather than the set 8oz or 16oz because various water bottles hold different amounts. I also think it would be great if you could update your water intake on the Apple Watch app. The suggested recipes are also delicious, even the low card options!

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement here: https://lifesum.uservoice.com

ClaireFutrell ,

Good App, but could have more customization.

I really enjoy this app (especially the recipe section). It's easy to use and visually pleasing. My one suggestion would be to allow more customization with your macronutrient goals, especially per meal. I always get enough fat and carbs throughout the day, but my meal ratings are often imbalanced.

The food library is getting better and I'm doing my best to continuously add to it.

That aside, I will continue to use this app and look forward to new updates.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement here: https://lifesum.uservoice.com

nw_amazon ,

Room for improvement

This app is great. Really fantastic. Not only does it correctly calculate your BMR and how much you actually need to eat (a concept so easily lost with people-it's more than you think!!) but it is a visually pleasing set up to show you your goals compared to your current eating and exercise. The only room I see for improvement here is more eating plans. Especially when you're a paying customer. There's a few, but I'd really like to see a "bulking" and a "cutting" plan. Simple!

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement here: https://lifesum.uservoice.com

ForeverSearchingForWiFi ,

GREAT APP! Very Easy to Use.

I've been using this app for about two weeks, and I'm able to keep on my diet and exercise routine. The app helps me to keep track of EVERYTHING that goes into my mouth, and the exercise that I'm getting on my treadmill. I've lost 5 pounds since I started using the app, and I don't have a Shape-up account. It's very easy to use. I could go on and on about what I love about this app. I just find it the perfect solution to changing my lifestyle.

Qualalee ,

A hot mess as of right now

I had high hopes for this app, but was disappointed. Watch/phone/web browser sync is shoddy at best and hardly works at all. The app continuously changes my age for whatever reason. My selected diet resets to standard every hour or so. Water/food tracking from Apple Watch doesn't work at all.


Honestly, this app promises a lot and charges you monthly for all the data it can provide you. That being said, as of writing, this app delivers on absolutely none of it. I truly hope I can review this positively in the near future provided they release a patch for all bugs mentioned. Especially because I was naive enough to pay subscription to them.

NiahmFae85 ,

Well worth it!

I had tried lose it and myfitnesspal and I'm in love with Lifesum. I feel it does a better job at helping me prepare for my future meals instead of eating, entering, and realizing I went over. Haven't used it for more than a week so I can't say I've lost weight on it yet, but I love the water reminder, and the free version is already very useful! I can only imagine that with all the paid features you would be set up for success!!

AmberMarieW ,

Amazing

This app is amazing! I have been trying to lose those additional "Christmas" pounds and was looking for an app that would give me that motivation. Not only has this app helped me lose those additional pounds, but it had given me awesome tips and they make it easy to track the food that you eat without counting the calories your self. I love the notifications too! Helps remind me to drink more water, which I don't do enough. Obsessed.

neurotrash ,

Nice design, poor features

I originally gave this app three stars but after using it for a while, I have realized it is really worthless—even after paying for a premium subscription, I find their competitor MyFitnessPal more useful. Most importantly you can't set your macronutrient goals, so if Lifesum thinks you should have 35% carbs there's nothing you can do about it. Also their product data base is much worse and less accurate than MyFitnessPal's. Lastly, it doesn't always make sense, like when each individual meal is under my protein target for that meal, yet I am over my protein target for the day. It's a shame such a nicely designed interface is going to waste.

Angry demographic ,

Pretty good

This is a calorie counting tool which came recommended by CGP Grey. Assuming most of your meals come from the grocery store, you can easily scan product bar codes and log what you're eating. You can in some cases look up fast food, too. There's more functionality if you pay money for the upgrade but my free experience has been fine. I do wish they'd better develop the exercise tracker but just pulling walking data from my phone does well to show what I burn daily.

Find a Cheaper Alternative ,

Way Overpriced

The shortest time you can try the paid version is three months at $9. I will not pay $27 for ANY app, let alone one that has literally thousands of free competitors.

The interface is nice but none of the features are worth this much money.

I will be uninstalling and going with one of the equally good FREE apps that doesn't try to scam people every ten seconds. (I really didn't like how most features look free and then an add for premium comes up. They could easily have designed one up for free and one app for premium as they are making such a ridiculous profit off of this)


I will post back to let people know what superior (and free) app I find to replace it!

Haine88 ,

Don't recommend

Clicked the subscription button and now I'm stuck with this app. This app is beautifully designed, but so unhelpful.


I wanted to have easily accessible diet plans, with nice recommendations for my meals. What I've got is 5 recipes in my 'diet plan' and a list of meals on the other. When you search for recipes it doesn't give you recommendations, you either favorite a dish or you manually enter each and every ingredient. Then it tells you your nutritional values are wrong- so off to figure out how to balance it. Honestly if I wanted to work so hard I'd go back to a spreadsheet. Don't waste your money here.

Lucky69Starr ,

❤️ Measurement and 🍎 and 🌽 tracking

After enjoying the user interface and the positive reinforcement so much I upgraded to premium to get the measurement tracking. It's really convenient to have everything all in one place and I love the visual for fruit and veggie tracking and the quick summary that keeps me on track throughout the day. Meal feedback has been very useful in making small tweaks and improvements each day. 👍👍

—————————————. ,

Great but...

I love using this simplistic and functional app to keep a food and exercise log, but as someone who doesn't currently have the funds to pay for a subscription, I am disappointed that "fixing the day rating UI" just meant moving it behind the pay wall where users like me, who used to enjoy seeing the overall value of our daily eating, no longer can. If this team cares about ALL of the people who use and recommend their app, they should stop constantly limiting functionality for those who don't pay.

Lifechapter ,

The best application I've found.

Some settings are locked without the service, BUT the service cost is less than a cup of coffee at Starbucks per month. If you are serious about making some wellness changes this is the app for you. It does what it took three separate apps on my phone to do. I have never had an issue with the application running. No crashing. No bugs. Clean interface. Worth every penny.

Lonely Lone Wolf ,

A Well-made App

The quality of this app is very nice to see. Easy to navigate and I like the design—it's pretty to look at. I'll be testing this app to see how well it complements my lifestyle. The free version is very good and the Gold membership features seem well worth the price. I only wish that they will add support for the Garmin line of fitness tracking devices. That would be amazing, considering that I use a Garmin Vivoactive; not any of the devices currently supported. 4 stars; 5 if/when they add Garmin support!

BryantG ,

So far so good.

I like it but I wish it had a wider selection of items in the list. I'm assuming that with time this will broaden out. At least I hope. Also I would love maintenance so that people can't put the same item or foods twice. Makes it very cluttered and hard to know which one is accurate. If Lifesum can get a team to keep the items people add accurate and organized; so that once there's an item added correctly, It can't be resubmitted, that would be great!

spilwill ,

Simple, easy calorie tracking

This is a great app for simple and easy calorie tracking. They've done a good job getting big food brands in their app for more accurate tracking. I don't agree with how they add calories back into your diet after working out but really that's my only criticism. I can't really even complain there because without paying for the service it's more a personal calorie tracker than anything and its great for that. The water reminders are awesome too!

JumpingBean27 ,

Such a great app!

I LOVE this app! It takes the work out of calorie counting, tracks exercise, suggests recipes, helps set goals for nutrient distribution, tracks water consumption, and lays everything out on an easy-to-use interface. My frustrations are that it doesn't have every single food accurately graded (which I'm sure will get better in the future) and there are typos in some of the recipes. I would highly recommend this app!

map210 ,

Rating System

Like many people before me have mentioned, I really wish the letter rating system would be turned off, or at least have an option to be toggled off. With many healthy meals, I still get a C or D rating, simply because my portions aren't large enough to fit the magic number required by Life Sum. When trying to loss weight and find what lifestyle modifications work best, this is extremely discouraging. I'm very disappointed that the company still has not taken this into consideration especially with how many people have complained about this in previous updates.

Cthryfbvhv ,

Definitely get this app!

This is only my first day using Lifesum, and I've already lost in not even ONE DAY with its help. I've always been heavier then most people, and I didn't feel good in my body. So I went out in search for some fitness apps. I looked online and a YouTuber that I like watching suggested LifeSum. So I tried it out and I love all the great features you get even without paying. The only con is, I wish you could get more features without paying money. Other than that, I love it!

READ THIS FACEBOOK ,

Too Exclusive

it's a fun app, i like using it a lot more than other apps, especially because it gives you small tips like "drink some more water after lunch .. " etc. I just think it's annoying that there's so many things that you can't use or see without having the premium. That's too exclusive and you should be able to see more, it makes people not want to use something when they can't use half the app without paying monthly.

MoonMello ,

Best calorie counter

Tried them all. I used Lose it the most but but layout was not really eye pleasing. Lifesum is amazing! I'm actually happy to track calories.

I love everything about the app and can't wait to be able to afford the upgrade.

Love the social part and the recipes.

Oh gosh and how you can make sure you're eating healthy. You can even ensure you're eating in your veggies and fruit.

I'm vegan and I love that they have so many recipes.

Developer Response ,

Thank you! We LOVE that you love so many things about Lifesum! Keep tracking and good luck with your goal - you got this!

patlove360 ,

Battery Hog

8.6.1 makes improvements in stability but the app is still not fully usable. Some days it's smooth and easy to record meals, other days it sticks and crashes, bringing my iPhone 7 Plus to a screeching halt. When it works, this app is the best meal+exercise tracker and an essential part of my day. When it doesn't, it's a constant thorn in my side. There's something really good here, but it's gets covered over too much

Developer Response ,

The fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

Benq384 ,

Really cool app

This app basically has everything you need in a weight loss app. Includes downloadable nutrition info from other users, calorie goals, water intake, exercise, waist measurement, body fat, and more. What might be useful would be some type of nutrient tracker as well (vitamins, minerals). I am a vegetarian and it's difficult for me to recognize which nutrients i'm lacking. But this is a weight loss tracker after all, so it's not entirely necessary, I guess.

Happylai ,

Great Calorie Counter App

I love this app the most because you submit your target weight and it gives you a set calorie limit and how many wks it could take if u stick with your calorie intake. The only thing I would change is maybe having to pay for full access but the limited works fine for me. I have been using this app for 11wks and have lost 27lbs so far so I highly recommend this app.

Laws Of Mercy ,

Quite Helpful!

Using this app, I have been able to keep track of my calorie intake every single day. I have lost 35 pounds since January just by using more calories than I'm eating. This has been a valuable tool to help me keep track of every single thing I eat or drink. I love the charts that show your weight loss and calorie consumption. I find myself looking at it just to give me a boost of self-confidence that I CAN do this!;)

Cassiecrush ,

Amazing app !

Whether it's to lose weight, gain weight or simply keep track of your eating habits, this app is great for it. I've tried many apps and when I came across this one I knew I was never going to have to try another one, it does everything I need it to do. It even gives me advice on whether I should eat more or eat less, & reminds me to log my meals ! Only downfall is the meal barcode scanner! Needs fixing.

dBeatsdesmo ,

First app of its kind to click with me

This is like a personal nutritionist at your side at all times without the superiority complex and food shaming.


Plenty of plans like low carb, classic dieting, and real time feedback on the quality of foods and meals. I've made some simple adjustments to my meals and I'm starting to see real results.


I've tried other apps that do similar things but this one seems to put it all together nicely.

Saplings5527839 ,

Really good but always crashes

This app is super helpful in caloric tracking, food and water intake management, helping you pinpoint your goals to help you stay on track, and even suggests meals for you. Lately, the app nonstop has crashed either right when I open it, when I'm trying to update my food diary, or just 30 seconds after I open it. If I go back to the app or close and reopen the app the same thing happens. I can't do anything on it now because it's so buggy, but when it's not, it's a great app.

Babvkitten ,

Love it!!

I recommend this to all my friends looking to eat more healthily! It's so great at getting you to alter what you eat to be better for your body with the way it grades you. The key to benefiting from the app is logging what you're going to eat before you eat so you have time to rethink your choices if they generate a low grade. Overall I find the app much more health oriented than other similar apps.

rhughes94 ,

Horrible app prejudges your weight

I got this app to see if it could help guide me to gain weight, but apparently I am so severely under weight that when I input my weight, it told me "Are you sure that's what you meant? Try a different number."

I'm perfectly healthy - just got a physical a few months ago, but my weight is something I've struggled with my entire life, not because I have an eating disorder, but because I naturally have an incredibly high metabolism. It's genetic. It's something I'm so self conscious about that I avoid weighing myself or wearing shorts or short sleeves.

The developers need to fix this before someone else runs into this problem.

SkyWood21 ,

Motivation booster

This app has been keeping me motivated to eat healthier and to be more active! The food database is off by a tiny bit at times, and I try to help by correcting info or adding new products. The app is beautifully designed and easy to use. One thing that is kind of bothering me is the fact that they push premium features too strong. I would like to get premium but I don't think the price is worth it. Overall great app, recommend it 100%!

Hobo sim ,

Awesome app but..

I'm in love with this app! I love that you can set your own custom plan and goal calorie intake, etc. My complaint is that I wish upgrading was only a one time payment and not a monthly payment, it's way too much. Because of that, I can't upgrade to premium, and premium adds SOO much more to the app but unfortunately I can't get it I would love to get all the custom recipes and extra tracking features.

Developer Response ,

Thanks a lot for your feedback and the nice review!

Jenelle5875 ,

A Nice app.

If you are looking for a good diet plan to loose, gain, or even maintain, this is the app for you. It works great on iPod touch and iPhone. You can look at you statistics and even plan meals for the future. Its not just a diet app. You can also keep track of your exercise, too. If what you did is not in the library, simply add it just like you would for foods. This is a great app for those who would like to get(me) or stay in shape.

small hobbit ,

Nice looking, but edits need to be free

I like the look and feel of this app, but what I don't like is the fact that apparently only Gold members can edit the entries. I guess that just means free members just can't make mistakes, then (which is stupid; if I'm trying to track my kcal intake and exercise amount I'd expect to at least be able to change errors as a just in case, not be forced to pay for an account to do so... or maybe this site gives so little features that they have to lock out editing as an incentive to gain more customers; either way they lost this user)

Abit-ti-tar ,

Awful for tracking carbs

A lot of the carb counts are wrong. This is a very big deal if counting carbs. So with those wrong I question everything and have to look at other sources so I end up not using the app for that. It also has lots of names brand and restaurant food. Which makes looking up just basic raw food you cook or prepare at home a chore. If you already do not eat processed foods and rarely eat out this app becomes tiresome. On a good note they said they would refund my gold account since I contacted them right away and the one good thing I like is drunk water reminders.

bmac981 ,

Waste of time

Thought this would be a great way to kick of a healthy eating plan for the new year, then found out that more than half of all useful information was behind a pay wall. Also when you add an item, it also puts half the info you put in behind the paywall too. You can't even view nutrition info that YOU PUT IN. Also when I scan a barcode, app says it's not in the db but after I spend time entering all the info, it says it already exists! So frustrating! Two stars for app and UI design only. Functionality usefulness is next to nothing.

Zesty wings ,

Great app that could be more!

Really love the app! It really gives a visual way of tracking calories and your diet rather than having to just put numbers. I was maybe thinking of adding a budgeting part of the app because we all know how costly it can be to eat healthy. So adding maybe a price range or just by putting how much each meal cost could be a benefit to healthy living and saving money.

Bigdogs83 ,

Love it

Life sum really helps me stay on track. It has you take a quiz and configures a diet plan that works for you. I like how it encourages me with little reminders throughout the day to drink more water and if you haven't been very active. I so far have lost about 20 # in about a month

I really recommend it. I've tried weightwatchers and just couldn't stick to that but this makes it easier.

AbraxasTrevor ,

Do not pay for this app.

Not worth the money at all. The # of recipes is laughable and you're better off just using Yummly. The meal and day rating system is generic (not tailored to the plan you're on as is implied during the sales pitch, very vague and not helpful). The scan barcode feature to register food items almost never has the food items in the system and in the rare event it does the nutritional facts are always wrong. I have to spend a ridiculous amount of time manually inputting the nutritional facts for each ingredient I use. Basically, you are paying to build up the database for them. Very unhappy customer.

Hsjskdhso ,

Love it

Great app. Very useful and I love the barcode scanner and daily calorie counter that keep you on the right track for your goals. Only downside is that if you want to keep it free, you have to deal with TONS of ads telling you to get the paid app not only in the app but through emails as well. It would be much smoother without the ads but I'm not paying monthly just for those to go away.

Kass❤️❤️ ,

So Helpful!!

I have been using this app for a couple of weeks now and it has been very helpful to my weight loss journey! I have it automatically paired with my Apple Watch and it tracks my movements throughout the day. I also love how you get a rating on each of your meals and the day by what foods you've ate or if you've hit your calorie goal! Overall a very useful app ans would highly recommend

APinks9088561 ,

A little misleading but good overall

I'm a health nut who fell off the wagon and desperately looking to get back on so I will admit I'm a little more critical than the average user. Overall, it's great. However, I wish there were more opportunities for customization without having to pay so much. Also, confused as to how eating an apple for a snack is off track, especially when it also gave me the goal of eating 3 servings of fruit a day, tracked by icons shaped like apples?

BlueStone01 ,

Great iPhone app!!

Bought this app today after viewing iShape's excellent video... i particularly like the ability to enter favorites and customized food entries... by itself the food items list is the perfect tool for those who shun pre-packaged and prepared foods in favor of maintaining a whole-foods diet... much better than the other app i tried with a built-in food nutrition database which was based mostly on packaged foods.

old_school1960 ,

good but...

Good but not exactly what I was hoping for. It would be nice to have more freedom to just enter caloric intake on some items rather than to have to estimate oz's etc. till I get close to the actual calorie amount. I keep close tabs on what I am eating - and watch labels. I would be able to enter more precisely what i've eaten if the app allowed.


Also - app defaults to yesterday's data when opened, and I have unknowingly entered current data on previous day's list.....I hope this will be fixed with future updates.

Jusco ,

Works great!

I've used it for about a month now and it works great. It all depends on how much you're willing to put into it. It can be a bit tiring putting in how many calories you eat every meal but it's eye opening when you realize just how many calories certain foods have.

I've lost 5 lbs so far and I am going to keep it up. I would have paid $20 for this. Highly recommended.

newnewbie ,

No longer free

I have had this for a few years BUT when I got a new phone & had to download it again significant parts REQIRE you to join their "shape up clu". I wrote to them but have received no reply.


Also when checking out their on line data base often the same food will have different calorie counts.


UPDATE: I heard from customer service and for whatever reason they do not seem to understand that when I originally bought this program it was totally free and now that I am trying to install it on a new phone it no longer is that way POOR CUSTOMER SERVICE

bnjmarquis ,

Just downloaded it

Well I downloaded this thinking it looks like a pretty cool app but I can't really do anything with out paying. And its reoccurring payments but there isn't anyway to turn off automatic payments on the app. I would rather have a free trial before fully committing to something I've never used. I would however like if the app had a lifetime buy. Where you pay for it once and that's it. I don't want to pay for months or years. I would like it if they made a free trail for this before I invest money into it. I can't even look at the recipes. 🙁

FiddyFit ,

Lost 19 lbs in 5 wks--and counting, literally

Lifesum works better than any other food tracking app I've tried. Love how it supports different diets with guidelines, suggestions, macronutrient targets and good recipes (although some recipes need to be rewritten for clarity and/or missing steps or ingredient amounts). I've tried eating Ketogenic before, but this is the first time I've had success with it, because of Lifesum's encouragement and knowledgeable guidance.

BlindPhoenix ,

Accessibility Lacking for VoiceOver Users

I love the promise Lifesum for iOS holds out; but since its developers consider requests by users who are blind to make the app accessible as feature requests to be voted upon according to overall popularity and awareness of the issue, I can't actually use the app The developers' attitude toward accessibility, seeing it as an additional feature that might be nice rather than an essential element of good design, means that the company loses customers because of its effectively discriminatory attitude, and that people like me, who rely on VoiceOver and accessibly designed apps, can't benefit from the promise of Lifesum's otherwise enlightened approach to wellness.

Patrbai12 ,

FRIENDLY USE app

Great app to keep on track your food and water intake as well as mark the amount of workout exercised per day. You can scan the barcode of almost every food available to get accurate info on calories, fat etc..The app allows you to customize your PERSONAL GOALS. Easy to use. I wish some of the recipes could be for free as a sample to see whether to upgrade or not :)

Jab-OH ,

Broken

I tried Lifesum for a few days instead of my usual trackers. I liked the interface and layout. I also liked how it broke out vegetables and fruit instead of just calories like other apps. It made you focus on a balanced diet. Now to the negatives. The "health algorithm" for meals is broken. I get a poor rating for a healthy salad with tuna but Hostess cupcakes and combos get the highest rating for a snack? Today the app started crashing after exactly 8.2 seconds from opening. You could use the regularity to set a watch. I chose to delete and return to my normal, less colorful, app.

gracie and aj ,

Easy to Use fun app

My boyfriend and I love this app. We are both very competitive and thought downloading a fitness app would be a good idea - that it would push us both to eat healthier - and we were right. My only issue is the free version has barely any features. It track our food, gives basic recipients and remembers my weight and that's about it. I wish there was a test trial to see if we would like to buy the premium version. 25$ is a steep chance to pay for a college student ya feel?

Developer Response ,

Please contact us directly at contact@lifesum.com and we will see what we can do for you.

lyclpz1 ,

It is actually a good app to have

Even though that it is an application that I can't used supposedly because of my height and weight, thid app doesn't give me the accurate BMI. However, it is a very good design. I had the chance to play with it and I like the graphics and it has many exercises available. I hope in a future update there is a fix for the BMI Calculation. Overall, excellent application to keep track of your calories and exercises.

LAW-GSO ,

Like this so far

I have only been using this app for a couple days. It is easy to add additional food items. It does seem to have a little math difficulty (I entered two beverages at 4 calories each, and it is showing the total so far as 7?) It would be nice if they would add a place to enter cholesterol, if you are watching that in your diet as well. For under a dollar, it's a good little ap to keep careful track of your calories - something I have never been able to do with any consistency!

fdlgrl ,

Works

Of course it works. The most comprehensive weight loss studies show that measuring calories out vs. calories in is the best way to lose weight. I've lost 5 pounds the first week and a half by keeping careful count. I would like to suggest getting verifications on nutritional information input by users. There are some numbers that are wildly off and I edit them when I can, but it makes a tedious process (counting calories) even more time-consuming.

Belrogamy ,

Simply crashes

As others have said, this app just crashes upon opening. Specifically, when I attempt to enter my dob. I can enter all the other information just fine, and even let it sit open for a little while, but as soon as I attempt to enter my birthday, bam! It's crashed. The app looks good, though, so I'm going to keep it on in the hopes that a fix is on the way!

Ess713 ,

I love it!

I have done MyFitneesPal and it was pretty good but I love this one because it's a simple clean design and very user friendly. You can do the free version or choose to do one of the paid options. I am doing the $3.33 a month program and I get great recipes and tips that really take the app to the next level. And you can also taper your suggestions for different types of dies and lifestyles. It's a great app!

Gosox997 ,

Great app

This app is pretty cool!!! I recently lost a lot of weight and I needed something to keep the weight off, the water reminder is cool. The only issue is the connection to my Apple Watch. It seems like there is a bug somewhere that's preventing me from updating and it keeps reminding me even when I click dismiss. However, I am continuing to use this app every day. Also the food recommendations are awesome and I've tried a few of them and they taste amazing!

tomatillo22 ,

Great app for the most part

He app is awesome and the interface I find to be much cleaner and more attractive than myfitnesspal. Premium appears to offer a bunch of neat diet plans and the app will help you see how well your meals are in line with your chosen diet. However, I don't like that you can't even track basic nutrition information like the sodium of a meal without premium. Myfitnesspal beats them on that. All in all though I like the app and will continue to use it.

Cooperererrr ,

New Update Won't Sync and Crashes

Since installing the new update the app refuses to sync with my Fitbit and while this has been solved by logging out and back in, the last time I did that it completely corrupted a day to where it wouldn't boot up until the next day and every time I try to access the bad day the app crashes. Very disappointed by the new update!

A2theE2theB ,

Great tool

I really enjoy this, especially that you can scan an item. I feel like their calorie expenditure is off on the workout side- the treadmill/elliptical says one number and this app says another. It makes you miss out on food! I have been telling everyone this app has changed my life, and I mean it. I LOVE THIS APP!!!


***my app stopped linking to my step tracker when my iPhone updated. Please help!!

Developer Response ,

Thanks a lot for your rating and feedback!

edlaurs ,

Highly recommended to get fit LOVE THIS APP

This app is so much more than just counting calories which wasn't my aim to begin with, it also keeps in mind carbs protein and fat while creating a personalized plan for you. The quiz at the beginning was so accurate and I've been eating so much better even after a couple days. Never thought I would be able to do it.

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

Aakaash ,

Shape Up

The old version of shape up was great and probably my most used app as a bodybuilder. The update removed custom water intake, pie charts, and entering anything takes an extra step.


Not to mention, the spell check no longer works in the search field.


This was a great app, I'm upset to see it get a nice facelift but lose very useful functionality. Please, implement features that have gone missing. Until then, this app deserves no more than two stars. I really hope you guys at shape up read these reviews, they would help you release a better product.

BaileyKelley ,

Love this App

Lifesum has been super easy to navigate and enter all information. It has a lot of information about recipes and foods for you to stay informed. I also really love that it keeps track of your water intake and reminds you to drink more! It's really cool that Lifesum also gives you charts for your daily intake of protein, carbs, etc.. This has been the easiest app for me to keep up with so far.

Peachies7 ,

Almost The Best

I absolutely adore this app and I just started using it a little while ago. I find it to be both visually appealing and easy to use. The only thing I ever wished an app like this had was the ability to put blog posts or information into the app and look at it for inspiration or advice and exercises. Like how you can use the app pocket to save or bookmarks things you like.

bob124324 ,

weak app, better ones available

The app is extremely simple, making it almost unnecessary for any diet, but it could help for simple weight loss. Any function besides just tracking calories and making a bad preset goal is locked behind the gold version. Ive used Myplate for a long time now and that works much better, it allows me to customize my goal calories and my own macros, while having a simple to use and decently sized archive of foods. This app has potential, but it is far too basic for most people who care about their nutrition.

WalterXavs ,

Wonderful app

This is one wonderful app! Very neat and nicely arranged features, and 60+% off if you purchase for one year! It is considerate for your health and help you build health. Really reminds me of a lot of foods that would help me!!! Keep getting better and better by widen the range of it so I can easily obtain food recommended in MY region, Chinese and Indian and Mexican people can find it hard to obtain food recommended!

Done widdit ,

Uninstalled

My favorite is when the calories burned goes backwards. Now I'm suddenly allowed 700 extra calories in my diet? Nutritional information relies on individual input, which is often (read almost always) inaccurate. Not sure why sausage and egg on an English muffin has an "A" rating and a steak and lettuce wrap gets a "D." Also math is wrong - my breakfast, lunch, dinner and snack can each be 200 calories under individually and my overall calories will only be 200 under. This app is getting worse. Not reading calories burned from my tracking app. Walked the city yesterday and it says 3 calories burned. Customer support are boneheaded.

Thfit ,

Beautiful + Functional App

Discovered this app after hearing about it from a few of my favorite YouTubers. Lifesum is a beautifully designed app. The interface is highly functional with loads of customizable features. Perfect app for those looking for support in living a healthy lifestyle. I love that you can adjust the nutrition tracking tools, track water intake and workouts all in one place!

NickiDominates ,

Great App

This is a great app, it's sad to see it compared to myfitnesspal (which didn't even let me register smh) since Lifesum deserves more credit. It's really helpful when tracking calories, and I just started the free trial which has helped me balance the nutrition distribution in my meals and be smarter about eating choices. Please download this it's much better than any other nutrition or "diet" apps I've used.

Shanwing ,

It's hard to tell...

I think I would like this app, if I could do more with the free version. Everything I want to look into makes me buy premium. I don't want to invest if I don't like it. Right now, I'm ready to uninstall after trying it for less than a day because MyFitnessPal gives me more options in the free version. I think this app would be better than MyFitnessPal in the premium, but I can't tell. A trial run would be nice, but until I know, I'm going to stick with MyFitnessPal.

Luckylexy18 ,

Very user friendly

This is the only calorie tracking app that I have stuck with. The beautiful interface makes it seem like less of a chore to log all of your food and exercise. I use the premium and I love how personalized it is on all fronts. I can edit my macros and it offers recipes that fit my dietary restrictions. I think it could improve in an area or two so I gave it 4 stars but overall I love this app. It's really changed the game!!

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement here: https://lifesum.uservoice.com

pixellava ,

Great for Gainers too!

I love this app! I am coming back from some health issues and have been using ShapeUp Club to help eat more balanced, healthy meals and GAIN weight. I especially love the water tracker - that was why I bought it in the first place. The charting is great, love the before and after photo, I use it all day long! Excellent job developers! Thank you, your app is really, really making a difference in my life..

lml277 ,

Disappointed...

I paid $40 for a one year subscription but this app needs some work. Please convert recipe and food measurements to the country in which the user lives. I hope there are plans to add some sort of a recipe builder so that the carbs, fat and protein can be calculated for healthy recipes outside the app. Also, I've had daily issues with Lifesum syncing with my Fitbit. Sometimes it records my steps and sometimes it doesn't. Very frustrating... With some improvements, I would give it 5 stars.

Burtyyyg ,

Awesome app!

Lifesum has really helped me put in perspective what is going into my body and how much I was really consuming. It also motivates you to work out and burn more calories especially if you have eaten over what you should have that day. To see your overconsumption go down just by working out it makes you feel accomplished. It's a great app and I would recommend it to even those who aren't watching their weight.

SallyMonster ,

Love it! Easy & teaches healthy eating

Super easy to log food. Visually delightful. Lifesum makes it really easy to learn about the nutrient balance of my meals. It tailors your calorie and nutrient guidelines based on your current weight, height, goals, etc. I have it pulling activity data from my apple watch so it adds caloric needs based on that day's activity level.


Fun and simple. Super cute. Kudos to the team, designers, and illustrators. Yay! :)

Iconoclasticcc ,

Intuitive, Cute, Works

Full disclosure: I paid. But I'm really glad I did. I love the interface of this app, it's so cute and helpful and the little tips somehow feel more personalized ("you're going to crave carbs if you're stressed this weekend, try taking it easy") than my fitness pal or spark people. The meal plans are great and overall just really enjoy the app. Only thing is I wish they had more recipes up and indoor workouts you can do at home.

SpiritSoul11 ,

Vegetarian....hello?

I do not understand why this app does not understand that I am a vegetarian after indicating that I do not eat fish meat eggs or other sources begotten of cruelty. Why does it still insist, to recommend recipes with fish and meat? One can eat a healthy diet without killing sentient beings. I would love to take advantage of the other diets, but I am forced to use the classic die because the other ones insist that I eat meat. After this free trial, there will be no premium subscription for me, until the developers figure this out.

notmontana70 ,

App has helped me change my eating habits

This app gives clear view of how many calories I'm consuming and the amount of each macronutrient I'm consuming. Also helps track water, exercise, vegetables, fruits, and fish. I also appreciate the different diet plans you can choose from when a premium member. Last but not least is the weight loss. I've lost over 30 pounds since I started with this app in March 2017.

Developer Response ,

Congratulations! We are happy to read that you are satisfied!

bighousegoblue ,

Great App But....

I do think this app takes the cake in interface department. Easy to use, the layout is great. I wish some of the things in the premium version were a part of the free version. Some things won't sync unless you pay for the premium, you don't get some of the details of your full days tracking without premium. Signed up for the 30 day free trial of premium and makes a world of difference I think.

Developer Response ,

Hello! Thanks for the feedback and rating! Behind Lifesum stands a team with more than 60 employees and these running costs have to be covered.


Currently the subscription model including Premium features is the best we can provide. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

BaseballLefty6 ,

Helpful App

Started using this app a while ago to help when I started back working out and trying to cut down before vacation. Paired it with fitbod workout app to track both food and workouts since I don't have a Fitbit or Apple Watch and it works great. Wish there was a little more variety/customizations in some of the diet plans, but overall a very solid app

Developer Response ,

Thanks a lot for your rating and feedback!

tawkinhedz ,

Plagued by bugs since day one

Notice every release emphasizes how they've fixed all the bugs. This app will never improve because they keep focusing on useless things like recipes. I just want it to track my meals and i dont want to pay to track unsaturated fats! Recipe inputs are complicated, but once you get used to it very versatile.

I'm just hoping one day someone will clean this app up and make it actually useful. The energy monitor is the most unique offering because it actually can give a good estimate of when I should eat.

Developer Response ,

We are very sorry to hear that you feel that way!


We have forwarded your feedback to the responsible department. And yes - we are working hard on cleaning up the thinsg that need cleaning!

Marti127 ,

Easy to use

Great program. Easy to use and track meals. There is a place for personal recipes to be stored and edited if needed. The free version really is nice. I chose to update because it included so much more. Ive lost weight because of this program. Its hard to eat on the run when ive committed to track my meals and the ease of the program on my phone meant success for me. This app works.

Aaaaaalice199222ee ,

Helping out a lot with meal planning

This app has been awesome so far! I've only had it three days now but it really has helped to keep me more on track with what I consume and when I consume it. I especially love the water feature that tracks how many cups of water you drink. I could definitely see this helping me with fitness goals well into the future! 🙌🏽🍌✨

Robanders8 ,

Super confusing user experience

I have a 3 month membership.


Pros:


-Illustrates your macros beautifully. You can see your food behaviors is a really pretty and interesting layout


Cons:


-Really perplexing grading system that contradicts itself constantly and doesn't tell you why. Why is my meal graded an A when the only food it contains is graded a D?


-Confusing bottom bar has me constantly tapping around because the logos don't really reflect what the function is. Why is the clipboard icon about meals?


- Recipes is the worst function. You are suggested about 4 recipes every few days based on your diet plan, but you can't sort through any others if you don't like those. If you favorite a recipe, it disappears from the 4, then accidentally un-favorite it then it's lost forever and there's no way to recover it. Recipes also show up with tons of errors on the desktop version.

Crd0104 ,

Like the format but terrible ratings

I tried to contact the app directly but there wasn't an option. The format of this app is great and I like that aspect a lot. However, the rating system is very, very poor. How can coconut oil be rated an "E" or an organic fully green juice a "D"? It seems this app takes data from the early 90's to rate the food rather than current nutritional information. There should be an option to turn off the rating system as it has me questioning my meal choices when, in reality, they're some of the healthiest options.

Pink995 ,

Amazing, Love it

It's wonderful, I think everyone should have this, if nothing else, just to see the impact of the food we eat. I love that it can accommodate my celiac disease/lactose intolerance. (Can't have bread or milk) and how accurate the products are. I like how easily you can add products that aren't there. I kind of wish I had the paid stuff for free, but that's kind of the point. 10/10. 😊

KTBell13 ,

Not for broke people

This app seemed very nice and very simple to use. It looked like a great tool to start helping me try and become healthier all around. I created an account knowing that there were parts that required payment to use, but I assumed that still meant I could use most of the features. I was wrong. With not spending any money, I couldn't do very much or track very much. I didn't even keep the app for very long because almost everything I clicked on was something I had to pay for. I'm a college student that can't afford to spend any extra money. Overall a disappointment.

Ahad I. ,

Great app for counting

Recently I've been trying to start living a more conscious lifestyle. When I came across this app I was pleased to find it had everything I was looking for when it came to looking at the food I eat. The subscription to me is a little pricey but I find myself satisfied at the moment, will definitely update this in the coming months.

Ginjaninja4eva ,

Data keeps changing and doesn't connect to Strava

I wish I had purchased the premium version of one of the other meal tracker apps instead. After using this app for a few months I continue to experience the same issues over and over: my date of birth keeps changing, my weight keeps changing and my goal calorie intake keeps changing to ridiculous values. I also noticed that a lot of the nutritional values for commercial foods are incorrect. I'm also disappointed that it doesn't connect to Strava.

Developer Response ,

This is very odd! Please contact us at contact@lifesum.com and we will help you out! As for the connection to Strava, please vote for this on our uservoice forum here: https://lifesum.uservoice.com/forums/274566-feedback-ideas/suggestions/11324106-connect-to-strava


Kind Regards,

Alec, Lifesum

frustrated km ,

Like app but...

I purchased the premium version of Lifesum on 7/29. I downloaded it on my iPad but cannot get the premium version on my iPhone without it needing to upgrade to premium. Anyone else have that problem? I've deleted it on both devices and reinstalled. I do not have more than one apple I.d. or account so that's not the issue. I've wasted literally hours trying to figure this out. Appreciate some help installing the premium Lifesum without paying another premium upgrade.

Developer Response ,

Hi, thanks for you review! Can you please send us your registered email address at contact@lifesum.com so we can help you with this issue? Thanks!

Msmeeya21 ,

Minor tweaks but great app overall

I don't think I use any app as much as this one. I depend on it immensely to count my macros, track my water intake, and (sort of) track calories burned. I do have to say that the calories burned might need some work because I don't think it's super accurate. I wish the app had more foods available to choose from but otherwise, I love it.

Developer Response ,

Thank you very much for your review - we appreciate your feedback! Please, find out more about our food database in this article: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?l=en&s=food-exercise-tracking&f=lifesum-s-food-database Regarding the exercise calories you find inaccurate, can you please send us more details at contact@lifesum.com so we can further assist you? Thanks!

heyyliplockerr ,

Always room to improve

Great app, loved it so much I purchased a year of premium use. However, food look up could be a little better.. They don't always seem quite reliable or correct. I like that you can choose between a couple different diets (for premium users). Nice look and easy to use to stay on track with your diet!

Some Irish fella ,

You need this

Great app. The upgrade is well worth the extra though. I thought "no way do I need to spend $8 per month on this"... As I drank a $9 whiskey at a bar. Perspective kicked in. A surprisingly large number of restaurants and food retailers have already inserted their specific data for you so your food diary is extremely specific.

It's your body - invest in it.

Mari.Jo. ,

Makes me want to get an A

I've tried other apps that just count calories but that doesn't do anything for me. I love that it grades you for each meal/the day. If I get a low grade on my breakfast it motivates me to pull myself together the rest of the day so I can get an A or B!! Preferably an A! I've tried other apps that just track calories but that doesn't do anything for me.

Boomsea ,

Everything is fine so far.

I was reading some of the reviews and first they said it was bad, but for right now, the app is working fine. I liked that you could set the number of pounds you wish to lose/gain, as other apps don't and they pick by their best option. This really made me think about how I eat and how important it is to get an A! ;)

Itssarakang ,

I usually don't bother to write reviews

...but this app is sooo handy especially for a young college student who does not know much about portion control and nutrition value!! I'm trying to lose the weight I gained from freshman year and I'm surprised I found an app I like more than Fitnesspal and Lose It! I'm even considering paying to upgrade to Gold/Premium version of this. Looove this app!

M_dangel0 ,

It's a helpful app!

I really love Lifesum (although I've failed to log in days)


I think it's great it gives you information on what you're eating. The grading might not be as accurate but it usually has a reason why- too high in sugar, not enough calories, etc.


I've tried every weight loss tracker (including weight watchers) but I enjoy this (and sparkpeople) the best!

Raaddington ,

LOVE

This app has great design and a friendly user face. I've tried to track my food before and have always given up but this makes it easy and not feel like a chore. The food library is huge and has everything I eat. It's super comprehensive to know what I'm putting in my body. I only have the free account but am thinking of upgrading.

Ckpointe11 ,

Easier to add recipes

I am really enjoying this app. The way it looks and function are both mostly great, however, it would great to be able to add your own recipes and foods from the home screen. It doesn't make sense to have to go through "add to my diary" to get to favorites when I'm actually just adding recipe and not to my diary. And it may not be a favorite either. To simply add a recipe would be more ideal.

HoneyB925 ,

Needs to be fine-tuned

It has made a huge difference in my eating habits, but the calorie tracking is questionable. It doesn't let me add my own nutritional information or at least let me import the info from a recipe I used online (one that wasn't provided by the app). That would make things helpful. All in all, the interface is great and I enjoy tracking the water, veggies, exercises, and meals that I eat daily.

visiobsbycara ,

I love the app....

I love this App! I wanted to give it 5 stars BUT there are a few reasons why I couldn't bring myself to do it. The first is that it's was spendy. $45 A YEAR to get the plan I wanted and one of the main reason I buy the bullet and bought it was for the recipes and there honestly weren't enough to justify the price. 😕

I do love the macro and calorie counting though! So it's still gets 4 stars. I just don't know if I'll repurchase next year.

Developer Response ,

Thank you very much for your feedback! We will continously develop the app and its content so hopefully you will be fully satisfied!

xxjt123xx ,

Great App.

This app is great. Really well designed and looks great. The database is full of preloaded foods helps getting started. It is very user friendly and some features that help you analyze the data you have input into the app. This company is really responsive to emails, support, and seems like they want input. I would recommend to others and buy again.

CnC Pocket Protocols ,

Other Diets: Nutirsystem, Jenny Craig, etc.

This is a very helpful application. I have tried all the applications that iPhone offers regarding nutrition and diet plans. All have their pros and cons.


I just wish that someone would design an application for the foods I have to eat.


I am on Nutrisystem. I am sure that many others would love this too. I know there is an option to add foods. This is very time consuming. There are other diets as well out there, that have a premade menu of foods. Please consider this request.

jimmyjabe ,

iShape

Good start on a potentially great program for a food/exercise diary, but some tweaking and bugs need to be addressed. Entering data for food items can be frustrating and confusing. For example, entered data disappears when moving to another field. The diary page is way too busy! It needs to be simplified. The database is quite inadequate and lists many food items I've never heard of. But, I bought it and hope that improvements are made in the near future.

Mau'ra ,

Not worth it

I have long used Loseit. But I decided to give this one a try because of the Apple Watch compatibility. These app does not play well with others though. It links with up, but wasn't actually pulling data. It barely communicates with Apple Health. It could write weight and water, but could not read anything and could not write food. The one thing it's for.


As for food logging. It does not have any major restaurants on its memory.

In conclusion it may be good if you self prep all your meals and are only worried about calorie counting. Beyond that Loseit, Up, Fitbit all do the calorie counting better.

Keto paleo star ,

Best way to get healthy & ripped

I took the quiz for what diet I should be intaking and have been using it on a daily basis to keep making progress. Ketogenic paleo has changed my life and my body for the better! Thanks lifesum!


As a chef I appreciate all the recipes, I find that the low sugar high fat and moderate protein has help me melt of fat and maintain lean muscle mass truly expediting the results I have always wanted!

Lynnyousosilly ,

Needs improvement

Signed up for gold and was bummed to see all the recipes using the metric system as well as British lingo (aubergine for eggplant). Existing recipes use ingredients that are not all readily available at my nearby grocer. Recipes are also limited and food database limited vs other apps. Would be nice to have an option to see what would be a healthier option before we ingest the food. I.e. Scan a cookie and then an alternative pops up or a recipe. UX is def warmer and design is beautiful.

amiakiko ,

One dangerous detail

This is a clever app with great graphics but I am alarmed at how it seems to encourage undereating. I have it set to the "maintain weight" setting, but the best daily ratings I get are on days when I go to bed hungry. The best day rating I've gotten so far, I was 500 calories under the recommended value. Please fix this -- as a person who has struggled with being underweight in the past, this feature makes me very nervous.

Jester42242 ,

Love

I absolutely love this app, I bought it after a month of trial. I love that it helps me really keep track of all the exact grams of things I'm eating. With out it living a keto lifestyle would be impossible. I love the new step counting feature. I would love if the tips and words of encouragement would vary more, it would be nice if there was an accompanying blog or community for all the lifesum people to communicate with each other on.

Developer Response ,

We do have a blog at http://blog.lifesum.com/ and you can also visit https://www.instagram.com/lifesum/ and https://www.facebook.com/Lifesum/


We are not having any community yet but just added a social feature called Friends in the app where you are able to communicate with friends.

NeedABudgetNow ,

Love this app

I've tried other apps for food tracking and didn't stick with any very long. I love the "reward" of getting the smiley face when I make healthy choices and it encourages me to stick with it. For some reason today the app keeps crashing. Which is frustrating bc I use it multiple times every day. Will definitely upgrade to 5 stars once the glitch is fixed. 😊

Developer Response ,

Thanks for letting us know, could you write to contact@lifesum.com and tell us your device and iOS version, and if you have any other details about the crash that would be super to hear about as well. Then we can get this fixed for you as soon as possible 😃

NoFreshman15 ,

Great for Anyone!

I'm an upcoming college freshman. I'm very fit but want to keep it that way and this app is really helping me. I take medication that messes with my appetite so this app really helps let me know when I need to eat, what I need to eat, etc. You don't need to be a bodybuilder or nutritionist to find this app useful. It's a great way for you to become more familiar with how you're fueling your body! I highly recommend it to anyone.

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied! Keep it up & have a great day!


/Sebastian, Lifesum.

pnutpusher ,

Please update with these capabilities !!!!

I would say this app is between a 3 and 4 star > I wish is had a better search. I use it for weight watchers and I wish it had a point calculator built in !!!! and I wish you could manually add food and points > like for breakfast I have kellogs corn flakes with strawberries and I know its 2 points instead of having to go to all the trouble of searching and getting a very generic answer . If it had these 2 capabilities it would be a 5 star !!!!

Mjm572 ,

Had to request my money back

I purchased the full version so that I could sync with the Moves app. BAD DECISION. This app is insufferably glitchy. The biggest of which is that you can enter a food and have no idea what date the app will log it in. Could be today, yesterday, or 3 weeks from now. Seriously. They even acknowledge this massive glitch in their FAQ section. The second biggest nuisance is that the website does not interact with the app. Log a food online and expect it to sync with the app? Haha, good luck!


This app is worthless. Take that comment from someone who tested and then asked for a refund.

ToughBastahD ,

Great app, some serious bugs

I signed up for the 1 year subscription, and it works fine, when I close the app, next time I open the app it says I'm a standard member and it offers me to sign up for gold again, then I hit yes, it says I'm already a member and shows me as gold, until the next time I open the app again, same thing. This is amateur and not very user friendly. This needs to be fixed, makes this app look like it's not ready for prime time yet.

DrawRiot ,

Finally the perfect app!

I have tried a lot of apps on the market to count calories, exercise and life. This is by far the best and it makes me happy just to interact with it! Great UX/UI and it has almost everything I need. The only thing that would make it better is a Vegan diet option. I have already tried some of the vegan recipe options and they are awesome I would love to get a whole diet for us vegans! Thanks for the awesome app!

Stepheeeezy ,

Love this app!

This is, by far, my favorite health app!! I rave about it to my friends. It has changed the way I diet and I am seeing lots of results. I can't wait for what changes will be

made since this app still seems new. I hope they expand the fitness portion so that you can put in your reps and calories instead of using minutes. Great app so far!

Person number 321 ,

I live this app so much

This is going to sound sponsored but it is not. This app is really giving me motivation and helping me eat right. For years I have had a toxic relationship with food, and Lifesum helps me plan and see what I eat. It is so easy to use. You can just enter the brand or scan the barcode and all of the health related info is there. A must for me

Gexaethbca ,

Save your money and go with MyFitnessPal

After a short test run, I decided to purchase a subscription (splurging $50) so that I could enter my own recipes (otherwise, you can only enter a maximum of 2). Lifesum doesn't have a website so all ingredients have to be entered on your phone-- it's a hassle, but I could deal with that. What I can't deal with, however, is the total lack of structure. Anyone can enter anything, and then you'll have to weed through it all when you search for foods. If you try to enter a zucchini, for example, you'll get 50 different entries.

Developer Response ,

We are sorry you feel this way! If you have any suggestions on how we can improve this please add them to our uservoice forum here: https://lifesum.uservoice.com/forums/274566-feedback-ideas


You can also contact us at contact@lifesum.com for direct customer support!


Kind Regards,

Alec, Lifesum

Sawyer925 ,

Seriously, this is an incredible app.

This app was worth every penny. I payed the full amount for it and I don't regret it at all. It has everything you could need: a meal plan, a layout of the nutrition facts, a scanner to scan your food products, and reminders. For anyone who has no clue how to eat healthy, this app is for you. It's basically "eating healthy for dummies". Love it!

Native_Mommie ,

Love this app!

This is the only app that has ever worked for me. I have never been someone that can use an app to help with my weight-loss goals but since I started using this app I've lost 47lbs! It is super easy to use and I love that I can track my exercise even when I do at home workouts like Jillian Michaels. I've recommended this to many other.

jenjenjesus ,

Good but needs some work

Good app, however, doesn't have a food database to search from, so you have to manually enter or scan a barcode. Also crashes a lot. There is also only a 3 main meal and 1 snack option, so those of us that he 5-6 meals a day have to log it under the same category. Won't rotate to landscape when using on ipad either. Wish they would allow for free trial period, i would have probably got my money back.

Developer Response ,

Thank you for your review! Most issues you have mentioned are popular in demand amongst our users and it would be great if you could help up-vote them in out Uservoice page - here are a couple: http://bit.ly/2yqi0ZR, http://bit.ly/2whcGrl. Regarding the crashing, we truly apologise. Can you send us more details at contact@lifesum.com so we can further assist you?

Pocket monitor ,

Excellent Program

Have been using this program for only two weeks & have lost 10 pounds. This is a great tool to help one become aware of what they are eating. A graphic way to teach better eating & exercising habits. There is a short learning curve but well worth the investment of time. The tutorials are excellent as well as the prompt response to questions. This is a great motivator!!! THANKS

Ruggster0744674211 ,

Clean, Smart, Easy

As a teen looking to create a habit of healthy living, LifeSum gives me all the tools I need to track calories, exercise, weight, etc. to help me visualize my own lifestyle goals. The attractive and clean interface is intuitive and innovative for people of all ages. Updates are regular and thoughtful. I have never had a problem with this app. Thank you!

Katiestevers ,

Love this app!

I have been upset about noon weight loss coach not being in the App Store. I've refused to keep trying apps because none of them were as great as it was! I decided to try one finally after seeing it on Facebook and I love it! It has everything I need to track foods and exercise! I love having all the healthy living articles too!

AnshinCychro ,

Gonna be healthier!

Love this app! It's making me more conscientious about my food intake and can't wait to gain my body back!!! Only thing that is lacking is the way the food listed isn't always what I'm eating. If there was a way to put the food I'm actually eating in a search bar that can research the internet so I can be more accurate, that would help more. Maybe offer it in the premium package?

ZeroStar.hX ,

Almost perfect

The only thing preventing me from giving this a 5 star is how annoying the app can get if you're not subscribed to premium.


Now I know this is how it works, but I would absolutely pay a flat rate for some of the features without all the meal plans and recipes that I simply don't need or care about.


That being said the UI works really well and I like the options and how easy it is to track your food and activities.

Paleo ballerina ,

Glitchy but great for macros

Love this app it makes it so easy to track my macros! It usually runs super well although lately it's been glitching on my IPhone 5s (maybe it is unable to keep up with older systems). I love the ability to scan foods in and also add water and exercise! All in all really love this app (and right now I only have the free version)

Developer Response ,

We are deprecating support for iOS 7 and 8 and so if you are on any of those you might be experiencing issues, if you are on iOS 9 and above, please contact us at contact@lifesum.com and we will help you with this!

Zoe_boo_99 ,

Don't even need pro

This app is so amazing! It counts calories lets me know how many carbs, how much fat, I should eat though out the day! You can Search up almost any food and it will tell you how many carbs it is and which category (fats, proteins, carbs, etc.) the food goes under. I love it and it's can be like a game! I love it and it keeps my diet in check.

ericsisk ,

Mostly good. When it works.

I really like this app, but very recently it has either arbitrarily stopped including data from my Apple Watch or iPhone, or went crazy with too much of the same thing (I.E. doubling my steps, etc.) This throws everything off. If it gets fixed, I'll change my rating. I would go with another app, but this has the best interface out there.

Developer Response ,

Please contact us at contact@lifesum.com and we will help you out!


Kind Regards,

Alec, Lifesum

h greed ,

App is dope!

Awesomeness! I love this app. I get reminders to drink water. Update my weight. A bar that lets me know when I'm staying on track or doing well based off what I currently ate. I can't complain. I like it. I will upgrade at some point. And I don't feel pressured to upgrade either. That's the best part. I can stay with the free portion and still monitor my weight if I like.

Developer Response ,

Whole lotta lovin' ❤️ thanks for your words!

KetoKali ,

Awesome but....

Two really great things that my fitness pal has is the ability to copy and paste a website recipe into the app and add it to your daily logs. Also, it would be fantastic if I could create my own recipes from scratch on this app and have the nutritional info calculated for you. Please consider doing these two things bc right now I'm still using mfp to do these for me!! Otherwise it's a great app.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement here: https://lifesum.uservoice.com

Chabo519 ,

Disappointed with the changes

When Lifesum was ShapeUp Club, all my gadgets were synced. When I entered it into the iPad, it synced with the iPhone and my computer site. Now, it does not. I do not want to enter everything more than once, nor do I want to wait until I have access to the iPad or computer. My iPhone is the quickest way to keep track, but I like to review and keep notes on the iPad or computer. If everything would sync again, it would be the perfect app it was before. As of right now, I will not be renewing my Gold Membership. It's no longer worth it.

Crazy Jae ,

ALMOST five stars

the calorie count in this app is perfect!! very realistic and effective. I was able to break through my plateau with the limit it had set up for me. my favorite thing about this app is you are allowed to lose more than 2lbs a week. that is heaven for me. the only bad thing about this app is the food inventory, and exersice inventory, that needs to expand and be updated. please. it's this apps only downfall!

rabbitshavefangs ,

Would be a good app but fails

This seemed to be a good app the first couple days I used it but then I accidentally added an exercise and could not remove it. When I tried it kept adding the same exercise again and again. Now my entire diary is all jacked up. Read directions for app and online and could find no guidance for this other than swiping left to delete which I tried and didn't work. Reset app and phone to no avail. Going to delete this and find something that works.

Smwatson914 ,

Needs work

I love this app, especially for the water tracker but trying to put in food is sooooooooo frustrating. Most of the info for the food that I scan is wrong and it doesn't give you the option to fix it so I can't even put it in. & what's the point of using it if I can't track my food as accurate as possible. I hope this is fixed soon because I'd really like to keep using the app & was considering upgrading.

Shannongardens ,

I like it!!!

I've used a few different apps to track my eating and this is the best one I've found. It's easy to work around. I enjoy the reminders and the diet categories. I've been using it for 2 weeks and I've been consistent with tracking every meal. I would recommend it!!

I hope they will continue to add new recipes.

2LG2Z ,

Excited so far

I have been using the app for a few days now, and I am really enjoying it. I tracked before with weight watchers and myfitnesspal, but lately I'd given up on tracking because I just found it too demanding of my limited time. This app is fun to use, and the integration with my apple watch is great. I hesitate to add another monthly expense, but I am seriously considering upgrading to a paid membership.

SC911SFBOTDFW ,

Automatic setting not working after the update

Hate to break the bad news, but since the update yesterday my automatic tracking is not working. I tried reset everything and no luck so far. I have a premium account and use an iPhone 7 with the latest iOS 10 update available.

Squrillllle ,

Good

The design is very cute and vibrant. Without a premium membership you can't do much, but is a very good food/water/exercise tracking diary. Based on lifestyle quiz, you are given meal suggestions (not recipes unless you're premium), and you can look up how to make it if you don't feel like spending $45 on a membership. Good app overall.

Bluecookiedough ,

Need A Larger Food Library

I love the layout of the app. It is very user friendly. I love the look of the app as well, it is fun to look through, and the recipes are very easy. When I am not making my own food and out eating I have a hard time trying to find different foods or brands. That is the only reason for the 4 stars, otherwise a great app. Disclosure: I paid for the full features

Gnarls123 ,

Pleasant to look at and just as pleasantly easy to use.

Helped me achieve my summer bod goals.


I've used similar apps but none are as streamline as this. And it will only improve with more and more members joining the app. If you do use this app, I implore you to register items you are eating to build up LIfesums library and make it easier for the rest of us!

offpistenh ,

Okay, but could be better

I've been using for about a month. Generally, the food options are okay, though somewhat limited. There is an ability to edit foods, but it's bulky. The portion sizes are very clumsy--in ounces, in many cases, for example, rather than teaspoons. I came from a Treo background, where I had used CalorieKing--which is MUCH better, but sadly not available for iPhone. I've tried a couple of other apps; this seems to be the best of the bunch.

aianekarla ,

Unable to update to Gold Membership

This is a great app! However, I would really like to be able to go to the screen where I can upgrade to the Gold Membership. The screen never goes past the white screen with the "loading" animation sign. Would love to avail of the additional features...but I would need to get to the right screen for that to happen. Please help!

Spanky MacLizard ,

Love it so far!

I love the easy-to-use interface! And even with the database not quite as large as other apps, it's so simple to add packaged items with the barcode scanner. The one thing I would love to see (unless I missed something) is a reminder notification setting for water . I've been trying to increase my water intake so I don't get dehydrated & having a little nudge would be good. 😊

sdearth ,

Rating system is nonsense

I was mainly interested in this app due to the rating system. However, after a few days with it, I’m not convinced that the ratings are worth anything. My fried egg in the morning earned me an A, but the fresh blueberries were rated a D because of added sugar. I’m not sure the developer understands what added sugar means. This app also seems to have some issues with internationalization. My 42 mile bike ride on an American English system was listed with a comma as the decimal separator. I’ll be cancelling my gold membership.

G33kDadof4 ,

This app works!

Seriously, it isn't just a shallow Fitbit style app that counts calories. This app, and service is a deep dive into thinking about food in a healthy way every time. Yes, I am losing weight, but I also feel great! I am more active and feel like I am winning. Lifesum is a tool and if you use it, you can build healthy habits and change yourself.

I only rated this to get coins ,

This app has helped me so much!

First of all the layout of the app is absolutely beautiful and for some reason this is the only app I have found that has actually helped with weight loss. Some how it just gets me motivated. They have different diet plans to suit your needs such as "Low Carb" and "High Protein" but right now I'm still on the standard diet.

foolmanchoo ,

Great start, good potential...

Great app. It has helped me get a handle of where to concentrate, visualizes what's important and stays out of my way.


I'll echo everyone else here and say, please get an upgrade to the food and recipes data. It is the one thing truly giving me pause into fully investing in the app. I also would love the ability to create my own recipes.


UI is great, content is a good start... needs more.

AtownDown ,

New update messes up exercise calories

The app update inaccurately tracks your activity data. It drastically increases your steps. They are pushing an update soon but in the mean time follow these steps that worked for me. 1. Turn off automatic tracking 2. Delete the app. 3. Re-install app 4 turn on automatic tracking. It fixed my issue. Other than that great free app and the yearly subscription is cheap. I love it!

Brucevz ,

Great App for the new Year

This app is beautifully designed. The UX/UI was the first thing that grabbed my attention, after that I found that it was highly functional as well. It syncs with Fitbit and apple health so all my data is consistent in every app.


I quickly signed up for the paid account!


The only 2 comments: 1, would be great if the current weight was displayed in the main home screen, or even in the pull down "more info" area.


The other comment is regarding picking food. Sometimes it can be difficult to pick which item. There is an "Egg, scrambled" and a "Scrambled Eggs" and they each have different nutrition info.


Overall, great app!

eastboundtraffic ,

Good but room for improvement

I've really enjoyed my experience with lifesum thus far but there are definitely aspects of the app that could use improvement. Entering new foods to the database is clunky and confusing at best and frustrating at worst. The diet options are more limited with less information than I expected with the paid membership. Also, I wish there were more vegan recipes and encouragement as that is the diet I'm doing.

Birdfanoftheangry ,

Overall great app

I really like this app makes it easy to add things quickly. The only thing I've had a hard time with is the calories for exercise. It seems inaccurate to me. I have verified the calories on other sites too and typically those sites are less calories than what it does here. Any update to this would be greatly appreciated since I like using this app so much.

Bs812 ,

Excellent for my limited use case

I am really benefitting from this app but I must say that I'm only using it to track food consumption and water consumption. It does that very well. I find many of the foods I eat already in the database and I have added a few custom recipes of things I often eat. It's really raising my awareness of my food intake.

Ashigirl3040 ,

Pretty good app

Super fun and easy to use! I love how you can easily add foods you eat, and it tells you the nutritional info. The only thing I don't really like is that there is limited workout information. Whenever you try to add the exercises you've done, the only ones listed are machine workouts, and you have to add them manually. I would recommend using the 8fit app along with this one :)

Shepton2 ,

Great when it doesn't freeze

The food tracker is great but the app freezes and crashes every so often. You need to delete it and then reinstall to get it working again.

Once I upgraded and paid for the app. There have been no more problems with it.

I Wish it would make recommendations on better choices on the foods it doesn't like me to eat.

IAMLAURENOLAUREN ,

It's ok but it could be better

I like this app and paid the extra and went pro but, honestly it's just ok. I like that my fitness pal has a community on it this doesn't you have to request for your friends to join and I don't have friends who like to work out and watch what they eat. I didn't see a huge difference in the pro and the regular but this is a good app just not amazing. I would probably download it but not go pro.

Epmatsw ,

Nice Functionality, But Needs Better Syncing

So far, I'm enjoying using this app, at least on my iPhone. However, it doesn't seem like there's any way to sync data to a second device (like my iPad) even if both devices are signed into the same account. Not really sure what the point of having a separate account that doesn't sync data is...

Developer Response ,

Yes, the syncing is possible. If you are experiencing this issue, please contact us directly with more details at contact@lifesum.com


Please include screenshots showing Settings/Account Settings of Lifesum from your phone as well as your tablet so we can have a look at that. Thank you!

JoyfulPilgrim ,

Wow. Just wow

I have used the app for a couple of months now and like it more every day. I can see exactly how I am doing with carbs and other nutrients. I have tried several of the diet plans before I settled on low carb. I couldn't have done that without this app. Thank you so much Developers for the time and effort you put into this app.

Piglover🥑 ,

Amazing! But....

I went on a 30 min walk and before it I activated the Step Tracker but it didn't track my steps. 🤔 I still love this app though, but I also wish I didn't have to pay monthly for premium... and not having much on the free version. Other than that I love this app! 👍


Thank u for your response but I realized my phone doesn't track my steps anywhere so nevermind the top

❤️

Developer Response ,

Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

krismus ,

Love this app

So far my fave nutrition app, and I've tried a lot. Beautiful, simple interface (no ads/clutter like the leading nutrition tracker). I've tried premium and enjoyed the benefits but am currently using the free version to save money. May upgrade again in the future when I'm back in weight loss mode (currently pregnant), as I think it's worth it.

Developer Response ,

Thank you very much for your positive review! :)

Nordodo ,

Life changer!

This app can literally change your life and help you get in shape. I use it everyday! I don't care to buy a full version because I cant stand any subscription type purchases, but even the light version is a great help.

There is a room for improvement but overall it is a great app! Highly recommend it!

Developer Response ,

Many thanks for your positive feedback! Please, feel free leave your suggestions for improvement in our Uservoice page http://bit.ly/2v7FxBv :)

withanx ,

Needs a better food database

This app is exactly what I was looking for in all aspects but one. When I'm on the go and stop somewhere to get food, I usually don't have time to ask for a nutrition sheet and enter the information. I'd love to see an online nutrition lookup added with all the common restaraunts accounted for. For now, I'm sticking with mynetdiary specifically for this feature, and would love to switch back if this feature is supported in the future.

Alabama Jay ,

Had high hopes but terrible experience

I started out already kind of being skeptical about this app. But I read the reviews and downloaded it. Then I saw the potential it had so I upgraded to the Gold version. So I thought anyway. They charged me for the upgrade but never converted me over to Gold status. Contacted customer support by email and got the run around with computer generated messages. It has been a week now and still no refund or anything. I don't recommend this app to anyone

Simsmaniax ,

Why is this still free!?!

I love this little app! I've deleted all the other apps I had like 'lose it' because this one does it all. Keeps track of my water intake, workouts,food, what portions are carbs,fat, protein. Lets you know how much longer you have until you reach your goal weight. Gives you healthy food recipes depending on what diet you follow. And it's really easy to use!!! Try it!!!

Bandicoot23 ,

Simplifies tracking of everything!!

Awesome how simple it is to search for various foods and beverages for meals. Then it also pulls in my exercise from my watch and phone to give me my caloric intake to meet my goal of losing 15 lbs. Seamless, simple, and very useful if you have always found it annoying and troublesome to track what you eat.

Mermikey ,

Obsessed

Perfect for my obsessing over what I eat. Helps me keep my sweet tooth in check and I have yet to consume a food that isn't in their catalog, which was a problem I've had with other apps. They even have menu items from popular restaurants. Barcode scanner is also very handy. Will continue to use forever.

ludoviclandry ,

Great App, missing HealthKit integration

App looks great and good design which makes it easy to use. Unfortunately there is no HealthKit integrating which makes it pretty much useless. Pleeeeease add this! Every fitness and health app should have his by now, I have to use MyFitnessPal in the meantime but their UI is a total mess (Oh, and also fix the terribly old Facebook connect WebView you are using where you have to re-login, and just redirect me to the native FB app like everybody else does).

Casey Chicken🐔 ,

THE REVIEW OF LIFESUM

I downloaded this app when I focused more on eating healthier. This app really helped me with that and it's very helpful for those trying to lose weight. Lifesum is great for tracking the foods you ate every day and gives you and honest daily rating and honestly tells you how healthier you have to eat. Lifesum really does help your LIFE. Hope you enjoy!


-Casey Chicken 🐔

5stars LOVE IT ,

Recipes

I wish you could add your own recipe or add one you found on Google.

Instead of adding all ingredients individually. That way next time you make your own recipe it will be there already. I hope that makes sense. Overall, it's great. I really like it, I didn't know how my cup of coffee with creamer added up to 200cal in the morning haha

PRienzi ,

Great for someone like me

I've never kept track of anything I ate, or the water that I drink until I started using lifesum. I've used this app for almost a month and I'm down 15 lbs. I did upgrade so that I can have access to everything. I highly recommend this app to anyone to wants to be healthier and/or lose weight!

Developer Response ,

Thanks a lot for your feedback! We are very glad to hear that you like our app!

JLG103091 ,

Best food tracking app I've used so far

This is the best app I've tried so far - including Weight Watchers and My Fitness Pal.


It finds EVERYTHING. The insights are so helpful and have made me more conscious of what I'm eating. The recipes look great, interface is intuitive and user-friendly. I just upgraded to Premium and excited to keep using this app!

MoonSinger ,

Not Bad

This is not a bad app but it does need a bit more functionality. Not everyone wants to lose weight at the rate of 2 pounds per week. That is the MOST the average person should attempt to lose (or you are actually losing muscle as well). There should at least be additional options to lose 1 pound and 1.5 pounds per week. Also you should be able to adjust the percentages of protein, fat and carbs if you are following, say, a lower carb diet.

6ryph3n ,

Has potential to be the best

This could be the best food diary/tracker I’ve found if they didn’t push so hard for Gold upgrade. The interface is much better than MyFitnessPal but basic functionality that MyFitnessPal does for free costs $3/month or more in Lifesum. I understand paying for a subscription if I want an ongoing meal plan but why can’t I just pay a one time price for basic functionality like logging my own food?

PC Purist ,

One of my favorite tracking apps!

I really like it so far! It's a quick and easy way to track food and activities. I love that it tracks water intake too, that's such an important component to a healthy lifestyle that I think sometimes falls by the wayside. I'll likely stick with this app whenever I'm looking to manage my weight.

ohthetrees ,

Latest release is worse

This most recent version has made some changes for the worse. For example, searching for a food doesn't result in your favorites showing up first. You have to click on the favorites tab, and then search for your favorites to show up. Second, I can't figure out how to make a new recipe. I've been trying for the last two minutes. I did this just fine in the previous version, but can't figure it out now.

maymes ,

Great for baby boomers

As a 50-something woman, I really like this app. It's easy to use. That's so important for my generation. In addition, I am learning a lot about better choices with the food rating system the app uses. I don't feel like I have to stress when I enter my foods. I just choose the closest option on the list. Good job guys!

Gingerbread113 ,

Apple Watch vs phone app

The apps are somewhat different and do not sync correctly. When I input water intake on my watch it does not sync on the app on my phone. Also, if I add an extra glass of water by accident I can't remove it. Minor things like this make the app very annoying to use.


Other than the small glitches. The recipes are awesome and I've had success tracking my over nutrient intake.


Please fix the minor inconsistencies! Thanks

TrayC's itunes ,

Gets Use!

I don't find many of these kinds of apps that keep my interest, but this one totally does. Totally easy to use. I adore how the water cups fill up with the lil' sound and everything~ I think there is plenty of use in the free bits so i get good use, so good that i'm planning on actually getting premium. Worth my while anyway :)

Hoola h00p ,

It started so well

I really loved the aesthetics and graphics and I liked that you could choose a goal instead of just weight loss. Things got rough when I saw how few foods were pre-logged and ready to add. They got rougher when I began to add recipes and found out that on the free version you can only add two of your own recipes. As a grad student I cook a lot of my own meals and paying for the premium version is not a bill I need right now when there are other free apps on the market.

Developer Response ,

Thank you very much for your feedback!


Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

JRE987 ,

Easy to use fitness/nutrition app

Very user friendly interface and layout. This app introduced me to consistently tracking calories and I've had good results from always knowing where I stand in terms of caloric intake during the day. One drawback is the app is a little glitchy at times but this really hasn't had a big impact on my daily use. I recommend.

Developer Response ,

We apologise for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

Sncox ,

Love it!

I started using the app on a Monday and tracking my food, choosing my plan, and being super honest.


It's Thursday and I've already lost 3 lbs. I'm so so so happy and will continue using it throughout weight loss journey. I love that it connects to my watch and adds the exercise and calories as I do them. It's really user friendly as well!

Archeron ,

Taking away features

They recommended an update with "important issues" and all they did was take away the option to track points. That is fine, but at least *tell* people you are nerfing the program. Without that feature it is of little value to me. If you just want to track overall calories, this will still work for you, but beware the next update, when they do more things to the program WITHOUT telling you!

Spabody ,

Great help

Shape Up is a great tool to keep me motivated and informed. I've not yet to stump the search feature. I eat a lot of sushi and it has it all. If I want treat myself with something extra I can quickly figure out how much extra time I need to spend in the gym to cover it. I have recommended to all of my friends and family.

AmandaNOtero ,

Best fitness app I've used

Lifesum is honestly the best app in comparison to other fitness apps. It's organized, clean, super easy to use, and most importantly, it's extremely helpful. It recommends meals according to your health goals and provides calorie counts so you can keep track of the food you eat. There's a lot more to it, but so far I am very happy with Lifesum.

Lymanzaar ,

Excellent way to count calories, protein, fat

Trying to gain weight, and now I can evaluate what I eat and how to balance my diet. You can use the barcode feature to scan items, and some fast food items can be searched for. However, its hard to add homemade dishes with multiple ingrediants, or add items from University dining. I wish they could add a custom food feature

Blacksunn-Aggramar ,

Much more potential.

I love using this app already, but I fear down the road it's not going to work for me the more serious I get. One major thing: it doesn't sync ANY information with the health app for iOS, which I and several others use frequently. Macros and a feedback ability to even just submit new food, brands, et cetera would be huge. I love it now, but later on it won't work out unless it gets upgraded.

graceee_isabellaaa ,

Lifesum

OMG! Lifesum has helped me soooo much with keeping track of how many calories I put into my body each and everyday!😱🙊🌸💕 Who ever created this app has to be a genius! 5/5 stars⭐️ I would ABSOLUTELY recommend this app for someone who wants to take control of their eating and not starve themselves. Back at it AGAIN, with full force, anonymous😒

WhoKnowsY ,

Bugs Fixed! App works great again!

So great to have this app back! The Nov 6 update seems to have addressed all the bugs with exercise tracking and Watch syncing that occurred with the Oct 31 update.


This app is really fantastic, with the best interface for practical use throughout my day!


The only reason it's not 5 stars is because I always leave room for improvement.

Lighter&Happier ,

This app is great!

This app helped me figure out just how many calories I need to consume to lose weight by a certain time. I've lost 10 pounds already in a much shorter time than if I had just been trying to alone. Additionally, I like the feedback it gives on the quality of food that I am eating.

jonesingsimba ,

Garbage

So far this app does not work well at all. After just one day I realize that the accompanying watch app is completely broken and does not work at all and even though I set up Lifesum to write data to the health app, it's missing a bunch of the data like water intake which seems pretty important. Something as simple as water intake in which I straight up tell the app I drank one glass of water and it can put even get that right. In an effort to some eating some much garbage food I have come to realize that this app is itself, garbage.

Night Mer ,

Great app can use some updating

I love this app! It is great to track calories and I love that it teaches you what to improve on eating. The calories for some things are really off. Someone needs to delete and filter through most of the food so just be careful when logging. Other than that it's a great modern calorie tracker!

Mark1977 ,

One of my most favourite apps

I got this app originally to help me with my daily diet to help reach my goal. Been using it everyday for the past few months. Found a few bugs, and reported them. Response in emails were great.


I would recommend this to anyone that likes to reach a certain goal in a physical shape.

Bigmedmac ,

Ruined

The system is junk since the update in December. It won't sync with mobile devices 50% of the time. Get a message about 20% on the web that system is being updated. Already looking at other systems. It is so frustrating because you get an email back from "martin" 1 or 2 days after being submitted. By then the problem might be resolved or you have lost two days on the system tracing calories & exercise. Would not recommend due to the sporadic nature of service and very generic customer service.

Mummy2twomunchkins ,

Great Weight Loss Tool!

This is an excellent tool for losing weight by tracking calories. I have been using it for 5 weeks and have lost 10 pounds and it's free! Don't really need the gold. Only negative is that the exercise calories are WAY off. They are much too high so I have created my own exercises with mote realistic calories burned.

AoHines7 ,

Great way to hold yourself accountable!

I have really been able to keep up with what I'm eating & it helps me make better choices. I love being able to scan barcodes too. Before this I would try to mentally keep track of what I was eating & that was ineffective. Definitely recommend this app!

Woodenfreakbot ,

Great app but I have one suggestion

I really like the app because it helps me focus on how much and what I need to eat to live healthy. I just wish that the Apple Watch version would support voice integration. For example, it would be great to just tell the app on the watch what I just ate, instead of just giving me the option between small, medium, and large meal input.

Jewel Daab ,

Switched from MFP

I've used My fitness Pal for three years now and have managed to lose 70 lbs and manage it. I recently discovered Lifesum when browsing apps and decided to check it out. I like the interface and design over MFP and it seems like this app is on the right track. Looking forward to updates and improvements in the coming months.

Valerie__Hogan ,

Still needs work

Love the design, UI is alright. Adding food via scanning is nearly always incorrect and won't let me edit it if it's "already in the system". Doesn't sync correctly to my Fitbit and I can't see my calories burned until the day ends. Customer service has been no help. Also, I wish there was a way to track cups of coffee / caffeine intake.

Ardenchild22 ,

Love!

What a great app! I love that it helps me see not only how many calories I've had but also the nutrients and if I'm on track or not with my healthy choices. I did opt to not have my exercise count in with my calories for the day because it was saying I needed to eat more due to my workout. Easy fix. I love it!

Mllekathy ,

All About Premium

I get that they need to make money, but this app doesn't make it possible to accurately track your health without paying. Shouldn't it still help, regardless? I could get a similar app (fitness pal) and get some of the features that this app locks up. The only reason why I stick with it is because of the little smileys and the overall appearance is a good change from the other app.

AMTom13 ,

So far, so good...

I like the app and ended ip paying for premium so I could personalize it to my needs. It's been a week and I feel better, healthier. However it bothers me when I end with the right amount of Carbs and it says "over" at 0 remaining. I would like this updated because I look for the overs and when I'm on point, it's frustrating to see "over."

PBRaven ,

This Program Is Amazing!

I can't tell you how much I love this program! I went to your website first, and watched all the instructional videos before I began using the program. It keeps so much information - and is so easy to use. It couldn't be more perfect for my needs. Thank You Thank You!!

remymartin22 ,

Love This!!!!

I use this app every day! The functionality is great and it really helps me hold myself accountable. Also love that it keeps track of calories burned. Just wish that my calories burned with exercise weren't added back into my "left to eat" calories since I am working on losing weight, not maintaining it. Other than that, I love it and all of the features!

zerocharismo ,

Forced gold account signup is obnoxious

The new version will not let you into the app without signing up for a free trial of their "gold" account... I do not want a free trial of something that will be paid later on, so the app gave me no choice but to go through the trouble of throwing it out and reinstalling the previous version. Now of course all of my data is gone. I paid for the app a long time ago when I bought it, making me pay more in order to continue to use it is just obnoxious. Zero stars would be better.

Sharron Mathews ,

Great App!

Very helpful with weight and calorie management. My whole family uses the app to keep calorie intake and portion size control in the right limits. I've used this app since March 2010 and not experienced many glitches at all. No glitches in the past many months. There have been many updates.

HappyDieter ,

Helpful and user friendly

This app makes it so easy to track calories and input exercise. It has so many food choices and portion sizes. Being able to favorite foods also makes inputting meals much quicker. Would highly recommend over other calorie counting apps

Chffmllc ,

I have never left a review for something in my life

But seriously this app is amazing. They have thought of everything! I love it! I'm a whole new woman! I've never counted calories in my life. I had no clue how much I was putting in my body! Thank you the free version! Although I will probably upgrade as my addiction continues! :)

The_shinndig ,

Great App! Meeting my calorie goals!

This app is great. Very modern looking and you can find just about every food item you will eat! The barcode scanner is super clutch too. I love that is tracks my water intake and exercise as well. I've been able to meet my calorie goals by tracking and I couldn't be happier with LifeSum!

tofyneforu ,

Nutritional information needs to be updated

I like using the app and I think that it is great that they help you choose a meal plan that fits your life but when entering info for lettuce the nutritional info is hilarious there is no way romaine lettuce has so much sugar in it. I like the tracking and accountability but accurate this app is not. I will continue to use the app mainly because I paid for the year after that I am not sure.

Ahamel21 ,

Not all aspects of the app work

I pay for premium and I expect it to work, I tried taking the life score test and I'm at 97% complete and it won't load I've tried multiple times I've tried closing the app and restarting it I've even tried shuting my phone down and it still doesn't work, also I invited a friend who downloaded the app and it won't let us be friends through the Lifesum app. for a customer paying $50 for this app it really should work

XXXDWXXX ,

Love interacting with this app!

I really enjoy entering my food and activity into this app. I've tried to be consistent with it before but this is the first time I've continued to do it more than a few days. I've been consistent for about 2.5 months now and it makes a huge difference in my training.

lisag_nz ,

Ugh, don't update to the new version

I loved this app but the update has just wrecked it.


The new website is a mess so I've had to go to the old one to enter my food/exercise but it syncs to the wrong day on the new app (newly installed on my iPhone 5). The values on the website for food and exercise don't match up to the values that are synch'd on the phone. The new look is not at all intuitive and takes a lot of getting used to.


I really wanted to like this new version but having tried to use it, I just want the older version back.

zzarbi ,

Battery Killer

The app it self is pretty, I'm still not sure what's the gold option is bringing to me? I literally don't see the point of it. However recently this has been killing my battery! I would open the app it would "froze" my battery is at %67 i wait couple minute and force quit the app and my battery is below %50 please fix this. Also I think it started when I hooked it up to my Jawbone Up

Lbates82 ,

This app is a huge help

I really like this app. It helps me stay accountable and keeps track of my food for me. Make it so easy. Especially when I can just can a barcode on food package and all the info is right there without me having to type it all in. I highly recommend Lifesum.

Ams5213 ,

Easy to use

I think that this program is very easy to use and I love how it tracks the water that you drink and reminds you actually drink because sometimes I forget whenever I'm busy. I like the recommended recipes that they have I wish that they would use a larger variety and maybe even show community and start a blog section.

Britters❤️🌷 ,

Not what I thought but love it

I absolutely love the app!! It's wonderful for keeping me on track with calories and nutrient distribution for every meal!!

My only complaint is I thought I was getting customizable by macros when I downloaded it and there's no option. I'm thinking of cancelling the paid version. There's really not that great of a difference to pay for it.

Tiny-dancer-27 ,

Meal grades are off

I like a lot of things about the app, but the way it "grades" your meals and your day seems inaccurate. It's based on a balance between carbs, protein, and fat, which seems like a good idea. However, it doesn't work in practice. I put my lunch in today - a salad and some steamed vegetables and it gave me a D because it said both were heavy in carbs. So, I add in the two chocolate cookies I had, and it jumps up to a C! How does that make any sense?

VeatVeat ,

Best app I've ever used for tracking

This app is awesome!! You choose what your overall goal is and it gives you a daily caloric intake goal and provides you with your macros needed for the day! If you get premium which cost as much as a fancy coffee at Starbucks every month it's definitely worth it!!

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

psach2003 ,

Needs Landscape Mode

Lovely app! Switched from LoseIt to Lifesum and even started moving my recipes over - however, I realized on my iPad I can enter everything into LoseIt in Landscape with my keyboard and LifeSum does not have this feature. Unfortunately, it is not easy for everyone to type easily into phones. 😔 I would strongly suggest adding this feature to the app to make it easier for more folks to use it.

Developer Response ,

Thank you for the review and the idea! We're passing the suggestion to the rest of the team!

NicknamePlz ,

Significant Bug

I like this app. I've only been using it for a day and I really enjoy the free features and have been considering premium. HOWEVER, after merely a day of use I can no longer use the app. When I open it, it is very slow and unresponsive. It stays frozen until I close the app or until the app crashes on it's own. Nothing on my phone has changed between these past two days.


I would love to give this app five stars, but I can't when such a prominent bug completely overrides the experience.

Developer Response ,

We are very sorry to hear about your bad experience with our app! We would like to investigate this issue and help you enjoy the app so we ask you to send us your details at contact@lifesum.com. Thank you in advance and apologies for the inconvenience!

lady_bing ,

So much better than MFP

Easy to use, visually pleasing, gentle (but not annoying) reminder notifications. Way more fun and pleasant than MFP. I have the paid version, am using it to follow a ketogenic light diet, and it's been an essential part of my success so far. My favorite part is tracking macro goals throughout the day.

Developer Response ,

Thank you for your review! We are happy to read that you like Lifesum!

AlwaysLove02 ,

its ok.. but should be able to customize calorie intake

I like everything so far, except the fact that you cant adjust your calories you want to consume each day. it automatically assumes you want to lose 2 pounds a week and it told me I need to consume 1099 cals a day. the minimum healthy requirment for ANYONE is 1200 they should fix that plus allow you to customize it.

Princessgamble ,

Has Potential

The app is easy to use has great tips and tools but the nutritional information is not accurate even on branded items. When I attempt to add an item via scanner it tells me the item already exists, asks if I want to go to the item but when I click yes the app crashes. When I go back in and look for the item I find it but nutritional information doesn't match.

mixedbizness94 ,

Livin' It Up

With a clean and minimal design, Lifesum is a standout among the plethora of food-tracking apps available on the App Store. It is fast, simple, and intuitive. The most notable feature is its all-new water tracker, which sends you reminders and encourages you to stay hydrated with your diet. It also has an Apple Watch app that brings quick productivity on the go.

Busy barista and nanny ,

My push and hug

Lifesum pushes me to be accountable and loves me with encouraging notes. This app is helpful for seeing what your eating down to carbs, protein, and fats. It's quick and easy to in put my meals. I can put in snacks and exercise. It balances my calories and gives me info on how to do better. I use this app all day and everyday. Love it!

Stephen Rector ,

Love app, trouble with glance on Apple Watch though...

I love this app. It keeps track of everything I want and has a nice Apple Watch experience. My only complaint is I can not get the Apple Watch glance to update. Even after opening the app on my watch. The app updates but the glance still shows no data. When this is fixed it will be my go to health app.

Alizanson ,

Almost perfect

I love this app. I like it waaaaayyyy more than myfitnesspal. UI is beautiful & intuitive, but what's keeping me from rating this five stars (and from buying a subscription) is the inability to create a recipe and apply it to your diary like in mfp. Until this happens, I'll just have to use Lifesum and mfp on different days, depending if I'm cooking a dish for multiple people or just myself

Evynstar ,

Looks nice, but free version is worthless

Recipes are locked if you are not a paid premium user. Additional meal planning suggestions are locked unless you pay for it. All you really can do is log your own food and personal recipes - I already know what I eat and that its not working for me. I could have written my meal planning on paper faster than using this app.

I would have loved using this because it's UI is easy, but it needs more substance first.

Hiphop4) ,

Great Health App

I love how it has the macros calculated for you. Also, the database of food such as a California burrito is a great feature. So, I don't have to calculate the macros myself. Lastly the recipes are great! I can search by an ingredient too. For example, if I want to cook something with cottage cheese, it will pull up recipes I can make! My new favorite app!

ChyAnnLee ,

I like it but....

I am a breastfeeding mother, I really wish there were ways to adjust the advisory content accordingly. I am required to eat a minimum of 500 calories more than the normal amount in order to account for the calories burned while breastfeeding and yet it shames me ( so to speech) for doing exactly that.


I'd like to see more lifestyle customisation incorporation, what I need isn't the same as say what a bodybuilder needs.

Danii Rae ,

Love this app!

The custom diet plans are perfect fits, the food diary is the easiest to use (especially with the scanner)! I love how you can easily see how balanced each food item & your diet is! Also, the recipe suggestions are amazing & you can customize them for specific allergies & food preferences!! Two thumbs up!!

Developer Response ,

Many thanks for your great feedback! :D

altlmiss ,

Great Tracker

I love the easy to read pie graph that lets you know more than just how many calories you've consumed. There are 4 different graphs to track your progress and an online list of foods to compliment those that are standard in the database. You can also add and share foods and track water intake. I love it!

Xowawaox ,

Pretty perfect

This app is great for tracking your meals and reminding you when to drink water. It helps me be more aware of the calories and fat I'm taking in as well as how much water I should be consuming. However, it is inconvenient that there are set meals installed in the app, even if the meal you had doesn't match any of theirs. That is the only problem I have found. Other than that, great app! I use it every day.

Darius Prime ,

Awesome! It's earned my 5 stars

I usually can't keep enticed to use these calorie/food tracking apps, but LifeSum makes it fun, easy, and engaging.

The images and animations are well made and searching for food items and exercises is very simple.


I had a hard time at first, but I've definitely started to love LifeSum :)

Astroboy ,

You can't improve what you can't measure

Lifestyle helps me be conscious about my weight loss effort and resist temptations by keeping track of the efforts I made quicky and easily. It becomes easy and fun to catalog what you ate and how much you lost. In turn seeing it makes you commit to it even more. The right motivator.

Aisha Shere ,

I adore this app.

I'm only a few days in, but I have big hopes that this will help me get my overall health and food awareness back on track. I adore the vivid colors, fun and encouraging pop-ups, and the layout of the application. This app feels more interactive compared to other fitness apps. 2017 Weight loss goals-- Fingers crossed!

noYouPickOne ,

Simple, informative and beautiful!

Super simple meal and exercise logging - so helpful in keeping me on track towards achieving my health goals. Integrates with apple's health app too, so your steps get counted automatically! Not to mention, the UI is gorgeous. Very tempted to upgrade to premium for the recipes, considering how solid the rest is! Great work Lifesum👏

@mrgorealty ,

Like it so far

So far I like it. Navigation is a little clunky at first but it certainly has what I'm looking for. I needed an app for some guidance on diet and this seems helpful. Update: man honestly it's great, the only problem I ever have with this app is m forgetting to fill it in. Needs a reminder notification but

Bluejeansbish ,

Love it so far

I've had this app for about two weeks and it definitely helps keep me on track. I'm looking to lose fat and gain muscle and since this let's you track your macros it helps me understand how well or poor I'm eating. I did have to upgrade to premium though to get all the bells and whistles that I wanted, but it was worth it.

Soccer2938 ,

One request...

I love this app! It makes tracking everything so easy! My only request is I wish that there was a separate area for me to log in my dessert, I never know where to put it.

Lately there have been a lot of bugs, and my app continues to crash on me. I can't change the day, and every time I log something the app crashes. Please fix this so I can go back to loving this app!

Developer Response ,

Thank you for your feedback! Please add your suggestions to our uservoice forum here: https://lifesum.uservoice.com/forums/274566-feedback-ideas


As for the crashes, please contact us at contact@lifesum.com and we will look into this!


Kind Regards,

Alec, Lifesum

Virgosplash ,

Love the Premium Version!

I downloaded this app to help me keep better track of my food intake. I am finding it hard to lose weight after my most recent baby. I am down four pounds with the help of this app so far, and am excited to see where it takes me!

Developer Response ,

Thanks a lot for your rating and feedback!

101pigs101 ,

Love it!!!

I love this app. I've tried other nutrition apps and this one is my fav. I used this one while I was pregnant to set goals to gain weight, ensure I was eating the calories and nutrition my baby needed, and now an using it to track weightloss. I've only used the free version, but have used it for about 2yrs. I highly reccomend this one!

Hahdjfuuuejdb ,

Guilt trip update

I would've given this app five stars until they did the update. Before the update I felt like I was doing a good job and it kept me motivated even if I went over my calories for the day. But after the update it has this weird rating system that makes it almost impossible to eat a perfect meal. It doesn't even average correctly. Please change it back!

TylerAllBee ,

Great app!!!

Even using the free version, this is the best way I've found of counting calories and water intake. As someone trying to gain weight, it's great to see visually if I need to eat more. I also love that it connects to my iPhone's built in health so it counts my steps for exercise. Def recommend this to everyone trying to diet.

I love Sky Burger...1 problem ,

Meh

First of all, when I entered my weight, it wouldn't accept pounds. I deleted the app, restarted the phone, then downloaded it again. It still would work. It did accept kilograms, so I guess it's ok. Second, I didn't find it that helpful. I don't really need to track every single bit that goes into my mouth, that's just sad. Although the interface was very simple and easy to understand.

deirdre_lyon ,

A couple suggestions

Beautiful and helpful! I love the ratings - they really motivate me and educate me about what a well-rounded day looks like.


Some improvements that would really help:

- improved search for foods. Right now the algorithm only seems to account for the first two words you search for - if I search for four words, I want all of them to show up in every search result.

- some foods don't have ratings because they don't have all the nutritional info - if I take the time to input that info, I'd like it to see a rating for that food.

- more consistent ratings - sometimes foods will show up twice with two different ratings.

4evershopping ,

App had recently started crashing... often.

The app was working fine, apple issued their last update, and the app started crashing!!! App was a 4-5 star, now it's crashing but I can still work with it, so giving it a 3 star. Anyone else having this issue?

Developer Response ,

There seem to be quite a few users unfortunately. We are working on fixing this though and would love for you to contact us at contact@lifesum.com and we will help you out!


We apologise for the inconvenience!


Kind Regards,

Alec, Lifesum

Soo2ee ,

Needs Improvement

First off I love the app overall but my one issue is a big one for me.


The food catalog has many flaws, there seems to be very few that have been authenticated by the team. I've found a few listing that seem to be for the same items but have very different ratings.


This really damages the trust factor for me, I love that it will guide me to better choices but now that's in question from lack of through catalog management.


I pay for premium and I would really like to be able to add more than just calories to my custom meals.


I ordered HelloFresh and they give you the entire breakdown I was looking forward to being able to put all this data to use.

TheGirlOnFire_0413 ,

Eh it's ok I guess

The app tracks your meals, calorie count, calories burned, water intake and exercise, and gives a daily score of what you ate. The app always said I wasn't eating enough, and I knew I was. It also gives invalid health scores, saying Doritos and pizza are healthier than grilled chicken and organic corn flakes w/ no added sugar. Besides that it's an ok app if you really want to track your weight, but idk what I really expected from it since I'm in shape.

Developer Response ,

Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

ajk1793 ,

Continues to Crash

This app seems great, but I've had it for a couple of days and it won't stop crashing. Unfortunately I don't see many good options for fixes, or for getting in touch with the creators/company.

EDIT: thank you for getting in touch! Much less crashing & the app is fully functional. Thanks again.

Developer Response ,

A fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

Lillieskies20 ,

App crashes and reboots iOS device

I got this app and it worked fine.. did a few extra additions to it and boom, app crashes, freezes up my screen, and shuts off my device before it reboots.. literally worse app ever for dieting due to technical glitches

seaner7633 ,

It works! Good for novices

This app runs well and makes it easy to track what you eat and your exercise. I especially like it because it helps you figure out what your calorie intake should be.


The database has alot of food in it and it's easy enough to add the items that are not.

pawc ,

Love interface, measurement options horrible

Just spent 15 min writing a review but App Store wanted me to sign in again and lost it! Ugh! Anyway, more concise this time:


Great interface. Liked it better than the other cal tracking app I've been using for a year.


However, due to this new apps lack of measurement options, I'm going back to my previous app.


You can only pick "ounces", "grams" or sometimes "servings" for most food. For example: mixed berries. I ate a cup or a half cup with my oatmeal. But, no options for cups. Only could pick ounces or grams. Seriously!? I expect a calorie counting app to offer those options. Not even a tablespoon option for other food.


Apps developers need to really fix this. Makes it confusing, hard to use and too time consuming!

Car0530 ,

AWESOME!!

I love this app. It is convenient and keep me on track. I bought the one year version and I am 70% satisfied. I will give the rest of the percentage if end up working as it states. Now one down size I can said is recipes they are only give daily u cannot reader has more ahead. Then how I suppose to prepare meals ahead if I work. I will stay in touch and keep potential prospect posted of any updates in this app.

pound4pound1983 ,

4 Stars! Close to a 5 :-)

I am a gold member and I think this is a great app overall, I recommend it.


To the app devs and PMs, please add caffein tracking on the app as well as on the health app. Also, please add more food databases for restaurant menu items to make it even easier to add food. And please introduce recommendations for food depending on how you are doing during the day with your diet.

thejesster1993 ,

First Day Using It

What drew me to this app was the design. I appreciate app that have an intuitive and well-planned design. The typeface and colour choices make this app feel fresh and new, which is exactly what a health app should have. I can't comment on its effectiveness yet, but whether it be a placebo effect or something else, I already feel a lifestyle change falling into place.

mdlasure ,

Keeps me in check!

I starting using this app when I got an Apple Watch. I use it to track my food intake, and sync it with my Misfit, Workout app on iwatch, and Health app. They all work together to give me a full fitness picture. Lifesum makes you accountable for your food intake, but it doesn't take much time to drop a few pounds. Highly recommend.

hsheffield111 ,

I hate this app

the headline on their website says 'health simplified'


not true.


this is an extremely clumsy, difficult to use app. I work with computers for a living and can't figure out how to do the most basic things: like log my food. I'm guessing it's a bug, but that's a pretty big bug for a health app that's supposed to help with weight loss.


I've written their customer service, but they don't work on the weekends.


I was silly enough to sign up for a year's subscription. I'm hesitent to re-install the app given others' experience with losing their gold status when they erased and re-installed.


I paid $45 for nothing so far....we'll see what happens when their customer service team gets back to work on Monday.


in the meantime, please don't fall for Lifesum's promises. no delivery so far. just frustration.

rwagner97 ,

Great App - Suggestion

This is a great app. I've been using it for a couple days now, and I think it's a great way to track your nutrition. The one suggestion I have though is to add a section for DRINKS. I typically list it under snacks, but then my calories for snacks will go over. Sometimes I have OJ or some juice in the middle of the day. So a DRINKS section would be really helpful.

Lady Pepperell ,

Paid version not worth it

I am trying out the paid version for 30 days. The free version is ok-though not much better than many other apps. The dietary plans are very limited. No way to select dietary limitations like vegetarian/gluten free, etc. also I don't necessarily eat three meals plus snacks but the calories are strictly distributed in these categories. Recipes are limited and not very interesting. No way to customize anything. Not worth the money.

Developer Response ,

Please contact us at contact@lifesum.com and we will help you out! Some of this might be the result of a misunderstanding between us so we would love to sort it out!


Kind Regards,

Alec, Lifesum

schubert.john ,

Good app, a couple improvements

I like this app a lot, especially for the recipes it provides. I do wish it would export more data than just water to Apple Health. The user interface is nice and it is good at planning for your dietary future. It also needs a bit of work on the index of food available to log.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement here: https://lifesum.uservoice.com

Elderflowertini ,

Even basic functionality requires a subscription

There are some nice touches to the UI, but the paywall is in your face a lot and for seemingly innocuous items: repeat select a food item, any diet info, adding detail to a food you add to their database... I mean, really? I'm willing to add an item to the app repository and make the product easier for the next person and I get penalized? Which genius came up with that?

Oli5250171412 ,

So far so good.

Only got a couple questions.


First, when you exercise, the calories you burn are added to your daily consumption of calories. I think that it shouldn't do that, because in order to lose weight you need to burn more calories then you eat. And if you burn 100 calories, and then go eat 100 calories, you've done nothing.


Second, I don't quite understand your rating method. I had a protein shake for breakfast, and it was rated an A. But the overall rating for it was a D. It was only 160 cal. I can't believe I would get a D for a 160 cal breakfast.


Other than that I really like it, I like the water log, very helpful. Thanks guys:)

Andercaro ,

Great app, food database should be improved

I really like this app - great design, motivating, makes me want to track my foods. I wish they would partner with myfitnesspal or something to update the food database, though -- so many things are missing and the search function isn't smart enough. Worth the Gold membership though!!

Kflyy ,

Just a little improvement

I wish you can specify what your nutrition goals are. Sometimes it will give us food a bad rating because it's calorie dense, but what if your goal was to primarily eat things that were calorie dense, and therefore get more caloric bang for your buck? It would also be nice if you could specify your own goals per meal.

Kaylor026 ,

Money

I love this app! It has been so helpful, but I wish there was just a one time payment or the app was completely free. I dislike the fact that you have to pay to see how to make your meal healthier. That option should be included on the free account. I still love the app so far, just wishing there was a little more accessibility!

mbar76 ,

Problems - last updates didn't take care of

I see I am not the only one with the input of exercise being either inserted in wrong date or erased. What happen? As the old saying goes don't try to fix what is not broken. The last several updates have caused many changes and complications. Can you guys please fix it so that the app works properly.

Seantoney ,

Overall Great App

I would give this App a 5 start rating if it gave you specific meal plans. I am so busy constantly, it's hard to make meal plans and I thought with the Premium, we would get even a basic plan. I understand it's a lot to put in so that's why I still think this is a Great App! I have been recommending this o everyone.

Ashleigh😝 ,

⭐️⭐️⭐️⭐️

This app is a good, fast, and sufficient way to lose weight, watch your diet, and stay fit. I loved how the the app was set up, it's all organized and very easy to find everything. The one thing I had a problem with was that I'm allergic to fish and they kept suggesting salmon. I don't know how to do that. But other than that the app was superb.

Jcrl1111 ,

Awesome app but....

I love this app! It is amazing for calorie counting. I would like to see more metrics for instance I don't always see when I'm measuring a cup, tablespoon, teaspoon. Also I did pay for this app because I loved the idea of it synching to my Fitbit. It does not do so accurately. For instance I worked out for an hour tonight burned 458 calories according to my Fitbit, I did synch it to Lifesum on Lifesum it says I only burned 229. I am NOT happy I paid for this app. Since the metrics and synching with Fitbit is not accurate.

Developer Response ,

Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

NJ Girl in NC ,

Great app! Love how I can customize a diet plan that fits me

Much easier to use live the interface and how it has recipes and keeps me on plan. I upgraded to the full version, no regrets!

I've tried many apps and in my opinion this one is the simplest to use and guides my choices!

TomStanley111 ,

I've lost 12lbs!!!

I'm using this app everyday and have lost 12lbs, like it a lot! Tracking your food is the way to go, you can find lots of food by searching in the database! To "Good job google" I think you should enter the height in inches not in foot. :-) To the people behind this, thanks for this app!

Lemon max ,

Great!

Great app. Easy to use. I have used it for two years. It took 9 months to lose about 35 pounds and I've managed to keep it off. I agree with others about the reliability of some of the numbers. I do appreciate the healthy recommendations in the upgrade. The earlier version recommended an unhealthy daily calorie goal. Thanks for the great product!

PAG6262 ,

ShapeUp review

I really enjoy this app. It's easy to enter foods & other data and I really like the charts. I like seeing the progress at a glance and it keeps me on track. My only recommendation is after a typed food search entry a window should come up to ask if you want to make it a Favorite.

tylerisbasic ,

Bugs and Glitches

I love this app, and it's very helpful. However, I have some issues with adding my food to the log. The barscanner doesn't seem to work and creating a new food item that doesn't yet exist on the app is very difficult and most of the time won't even work. If you could fix this up it would make the experience a lot better.

createanickname6435)3());:) ,

Overall great app!!

It's very easy to track food and water and exercise. I would like it if the graph for tracking your weight had all the way down to your goal weight on the y-axis instead of just your current weight. It would be nice to have that visual. Also, on the keto diet it counts dreary fiber for carbs, which you don't do on the keto diet.

Anna21D ,

I love the visual guides

This is so great and I look forward to getting so my first milestone with the app! This visual for each food item is great, and definitely does assist in me getting to know what foods are best for the particular diet I choose (I.e. Ketogenic extreme). I also like that it allows you to track your water intake.

Logic Pro Master ,

Won't open

The app is completely updated on my iPhone 7, yet every time I open it the app closes within seconds. I love this app, but it also doesn't subtract fiber from carbs giving you an inaccurate carb count. At least make this an option for people! It's great for deciding which foods to eat but right now the current version won't even allow you to do that. Fix these issues and this app gets 4 or 5 stars!

Developer Response ,

We deeply apologise for the issue! The team has already found the reason for the problem and is working on a fix for it. A new version with the solution will be published as soon as possible!

nati5241 ,

Great nutritional info!

This app is really teaching me to eat smaller portions and healthier food. I've been using it for about a month now and have already started losing excess fat without working out! My only suggestions are to add a shortcut to add water intake and a widget for the lock screen.

Developer Response ,

Thank you very much for your feedback!


Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

lizziemerk ,

2 for freezing 4 for features and usability

I like how this app looks and the features it offers but I have problems with it working and running properly every other day or so. To fix it I have to uninstall and then reinstall it. I have been using it for one week and have had to do this three times now. I would most likely pay for the premium platform if these problems were fixed.

Developer Response ,

A fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

BuyingTheseFromThePinas ,

👏🏾🙌🏾

Update: I've gotten into the habit of using this app everyday. Love it 99% of the time and despite some buggy versions, quick fixes and overall performance make it exceptional.


--


I've been using this app for a while now. I love everything about from its design to its ease of use.


Unfortunately, sometimes updates are pushed that are way beyond buggy. This version has been crashing on me.


I'll keep using the app because it's become part of my daily use but please be more vigilant with updates and versions. I still remember that time the app caused Springboard crashes. Keep up the good work anyway.

Developer Response ,

A fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

Jamoomy ,

Awful!

I have had this app on my phone since 2009 and found all upgrades to be helpful, until now! The newest version is awful! All of my favorites are gone, all of the foods I created are gone, I can no longer copy from a previous day, which was so helpful. This version is difficult to use. I tried it for a few days and its not growing on me. So I'm going to use another app I found. Go with something else and stay away from this! Some things don't need fixing or upgrades.

iphone4e ,

Beautifully crafted

I make apps for a living, and there's very few that live up to the standard of LifeSum. It's gently playful while still making it extremely easy to do everything you need. I've been a huge MyFitnessPal fan for years, and LifeSum stole my heart after 5 minutes.

jenndraper ,

I love this app!!!

I just started using this app. It is very user friendly . I live that you can scan barcodes into the app and it writes out the info for you. This app has truly motivated me to loose weight this time for good!! I have been trying for over 15 yrs now !! Thank you Lifesum.

mdbseattle ,

Great App

Easy to use. Needs to add far more foods and companies that offer weight loss foods/shakes. Add exercises and ability to edit calories burned from places like Orange Theory Fitness. Is recommend the application as it provides great information on foods and tracking when you meet your goals.

@adaddyblog ,

Must pay for upgrade to get useful tools

Well, it looks like it might be a useful tool in one's pursuit of a healthy life, but I'll never know because everywhere I turn in the app it asks me to spend money to upgrade to use the functions I need. At the least, they ought to make all features available for a one-month trial before charging you money. I'm not paying only to find that it doesn't meet my needs. Very disappointing.

RubiPheonix ,

Makes a difference, lost weight

Tried this app, logged daily food intake and learned where my diet was failing me. I was consistent in logging info and have lost 18lbs in less than two months. Very satisfied. I recommend you fully commit and watch the weight loss begin.

DeannazaneM ,

Beware!

Would like to try this app again but it is a scam. I purchased the gold and they will not help me to restore the purchase. It shows up in my apple subscription and everything. I had someone helping me. He said to try the password he gave me. When I said it didn't work, I have no response. So I've emailed again to him and to the company with no results. I want either a refund or some support. $40 for an app is expensive, especially if it won't let me log in and use the features!

Judasgolata ,

The jury is still out.

Many of the exercises I type in, the app doesn't know what they are. And I am not sure how big a serving of vegetables counts as one broccoli icon. However I did get a good idea what I was doing wrong food wise. First time I found out I was shocked. Overall I am happy with it.

sydddd:] ,

Love it

I really like this app. It allows me to track calories and macros to make sure I'm keeping myself on track and meeting all of my goals every day. If you pay extra I think it's like $3 per month, they offer a bunch of healthy recipes to try. It's a really great app!

Apple App Store Customer ,

Very Content

I downloaded this app and had issues with crashing. Upon sending a review and mentioning my issues the developer promptly answered. The app is functioning well at the moment and I would definitely recommend it to other. Wonderful app.

Developer Response ,

Please contact us at contact@lifesum.com and we will look into this!


We apologise for the inconvenience!


Kind Regards,

Alec, Lifesum

Marksmanwolf ,

Love this App

Works great! Easy to use, the online search for food is quite useful, may be time consuming in the beginning but once you start adding foods to your database or tag them as your favorite it moves along quickly, I've lost 10 lbs, only 5 more to go!

Bakomongai ,

Down 6 kilos in 5 weeks

It's positive and helpful on understanding what I need to do to keep loosing weight. The free part is good enough for me because of my background with nutrition science, but I'm sure the pay portion is good for those who have a hard time figuring out what is tasty and still meets their goals. Love it!

Dikico ,

Great amazing app! My favorite

I love this app, it has helped me to track my nutrition and lose 20 pounds! The only thing is hat it keep changing my birthday? Also when I put in any food occasionally it tracks the calories as 0, or just a far less number than it actually is. So I have to delete it and add another one. Please fix!

Thisrandomgirl1783 ,

Fantastic way to check your eating patterns!

I had no idea how much of anything I was eating, just worked out and kept moderate eating habits. This site has helped me realize how little protein I eat. I've been using the free version for about a month and I'm going to upgrade.

Cmdove83 ,

Great app

Easy to use and the most accurate. I have combined this app with my fitbit and I am proud of the results I have achieved thus far..( Weight loss, portion control, meal plan).

My favorite part is the meal planning. I am for an "A" every day and I pay attention to my calorie intake/burn it makes such a difference.

Musicians Guild ,

Works and doesnt work

I was immediately pretty impressed with what it could do but it needs improvement - like the foods you choose. There are duplicates in the lust but some it marks as healthy and others not. You can't see why without the premium.


Buying premium didn't work in app so i went online. The charge hasn't come through yet, and i also cannot access premium features yet. 4 stars if that was working.

He.za ,

Helped so much

Helped me loose the weight in a healthy way. Super easy to use as well! I believe counting your macronutrients is the way to loose weight not through a diet and this app helps with that. I highly recommend this app even if you don't buy the full version.

Wyokelly ,

Really good!!

I was starting to eat healthier and workout more with other apps. Those apps let me document what I did, that's it. This app tells you what to eat and how to workout. When you document what you did it gives you a face with your day, and emotion, telling you what you did wrong and right. I love that aspect of this app.

Pup*79 ,

Highly Recommend!

In past calorie watchers, I never entered in my food. I put it off. I love Lifesum though. It's like they are there and actually care! They gently push you to enter your meals. And this is the only app that I've never missed a daily entry! 10/10 recommended! Best one there is!

jpdc8 ,

Great App!!

I absolutely loooove this app to track my macros. I've been doing it for a month and it has helped so much with staying on track. I also have an Apple Watch so it helps showing the calories I've burned as well. Absolutely love it and highly recommend it!!

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

chrisharryharry ,

Excellent!

I'm using this app to track my eating and have lost 6kg! Nice! It's really easy to add food and exercise and most food is already included in the database. To "imoeris" I'm using this app to track in Metric System, it works perfect. You can switch between imperial and metric in settings. :) Thanks for this app!

jpar0 ,

Lots of potential...

This app is so close to getting it right. The custom diets, easy interface, and reminders/encouragement had me really excited about the app.


After using it for a week, I'm going back to MyFitnessPal.


The database is really limited. I'm spending A LOT of time making custom entries for very common food items, all of which were in MFP.


After contacting them, I'm told the developer has no plans to integrate with Apple Health, and with the pending release of the Apple Watch that's a big deal, as we will only rely on that app as a central hub for health data more and more.


This app is so close to getting it right, but after spending some time with it I can't recommend it over apps with a more robust food database and health integration.

raftergirl ,

Tricky

I wanted to try the gold membership for one month to see how much I used it. I was thinking if I liked it I would continue the membership. Something went wrong in purchasing and I ended up with the year membership. I have emailed them to help me correct the error and have yet to hear back. It's an alright tracker program. Nothing more special than others I've used. Although I do like how it incorporates with my Fitbit. I just feel a little like they tricked me into more than I wanted.

kaylieciri ,

Great but..

I loved mostly everything about the app, but the grading is a bit strange. I would have 4 A grade foods in a meal and 1 grade C and get an overall of D, or I would have a day filled of grade A and B foods and get a day's grade of C or D. I know that I shouldn't look at that and be discouraged, but it's a bit difficult to think you've had a great day and have something with a few grams of sugar and be given a poor response!

5 star to my butt ,

Love this app!

I love how quick and easy it is to log food and exercise with this app. Overall, it is a great way to track your progress. The only complaint i have is that it suggests I have 154 g of protein, which is triple the amount that is recommended for by myplate or any other normal diet. i don't like getting rated "E" on my meal because im not a body builder!!

StephS24 ,

Easy and fast to use!

Every food that I've scanned with their barcode has registered, so that's definitely a nice feature! Everything is quick, easy and accessible! It's super easy to add workouts and different exercises. I'm really loving this app!

JaredHamy6969 ,

Great

Overall just a great app for tracking calories to help you lose weight. The free version is adequate for what I needed, but for someone who wants to track more extensive things (like fiber and such), you might feel the need to upgrade. A good app and it serves its purpose.

butterflies101 ,

Love ... but

I love using this app.

My favorite part has been the water tracker but since the latest update I can't change any of the water settings. I have tried deleting the app and reloading it. Is the water settings now part of the premium package?

Developer Response ,

Thanks for letting us know. The water tracker and its settings are not a part of the premium package no. Could you contact us at contact@lifesum.com and tell us some more details about your problem, then we can fix it in no time for you 🙂

Beliveinanything ,

Helped keep my weight in check!

This helped me keep my weight on track along with loosing a couple pounds. I was able to make sure I wasn't starving myself by trying to eat less, even better made me eat more but with healthier meals. Thank you Lifesum.

Developer Response ,

❤️

PolkabotBB ,

Okay, but a big problem

I like that you can do a lot with it without having to pay for a premium version of the app, but it's not funny when you go to track calories and the app opens and crashes within 15 seconds. It was working fine the first day I had the app, but now it's the second day and it will not stop crashing.

Developer Response ,

A fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

Emmy Winner ,

Without Weight Watchers Points, it's a WASTE!

For 6 weeks, this program was my life as I started the new year off on weight watchers. I spent hours tweaking my options, developing meal plans and putting in my points. The results were amazing! Then the software update came along and took away points! Without the points option or the equivalent of it, this program is absolutely useless! Find a way to bring it back or sign a deal with Weight Watchers to license legally. You will make a fortune! The demand is HIGH!

Air1fan! ,

Perfect!

Does exactly what it's meant for. Tons of food choices and it's very organized. I only wished they don't limit so much stuff to those who'd pay, but I completely understand why such a good app would make you pay some money for more features.

Tony B. ,

One Happy user

Been using it for two year snow and am very happy with it. Lost almost 60 pounds so far. Have another 20 to go. I've gone off it twice so far and as soon as I stop counting calories I start to gain slowly. The secret is to keep portioning the food and counting the calories. Thanks ShapeUp.

shortone2010 ,

Great App

I love this app. It makes tracking so easy, and I love how encouraging it is, even if you go over your calories by a bit. I also love that it gives you an idea of how many calories should be in each meal. Wish I would've found this app sooner

Keriann2011 ,

Keeps me motivated

This app has changed my entire diet/exercise routine! I am on the ketogenic diet and working out 6 days a week and I only have the motivation to stick with it because of Lifesum! The diet is super challenging but helps me hold myself accountable. I recommend Lifesum to everyone that I know!!

taken by the ice ,

Good, but...

I bought this app initially to watch calories. The app is actually very good, and I defiantly recommend it. When I decided to buy gold, the premium version though, they had a 50% off sale on 6 months. It wasn't true, and I spent 3 hours with apple support that night. In summary, it's a good app, just beware of its sales.

amylynnehayes ,

Best health app I've tried!

Discovered Lifesum after trying lots of other fitness tracking apps, and enjoy it more than any of the others by far. Easy to use, love the interface, and love how it syncs with other apps like Apple Health and Runkeeper. Use it every day!

FrustratingFree ,

Good but...

It's a really great app but I wish there were more features for the free version. When I first got the app, they would give me my daily rating ( happy face, okay face, bad face) but now they took that away and only Premium members get that and it's kinda annoying.

Whattheheckisthis99 ,

BEST APP OF ITS KIND

I'm not one to write reviews, but I had to for this app. It is by far the best and most effective lifestyle app I've ever used. The design is pleasing to the eye, making it fun to log in food or water or exercises. This is the main reason I love this app, among many others. Highly recommend!! Thanks Lifesum!!

Developer Response ,

WOW! Thanks you so much for your positive feedback! ✨💥

Dedeatburton ,

Great at first

I loved this app soooo much when I first got it. It's helpful and really easy. Until about 2 days ago when I started the free trial of premium. It just completely stopped tracking my steps and calorie burning. I thought it was something wrong with my phone but it did the same thing to my mom on her phone! This app is so great but incredibly frustrating.

Developer Response ,

We are very sorry for the issues with Health right now. The team has started to rebuild the whole connection between these apps in order to solve teh different problems that are being reported. We apologise and thank you for your patience!

Ekneads ,

Great App

I was a little skeptical, but after trying the free app I upgraded to Gold. Love that I can pick the ketogenic diet with choices of how many carbs a day. I don't have to count calories and that it grades my food choices to make picking something better for myself easier.

Coteurres ,

It's ok

I like this app. I have the gold version and it really helps me to know if I'm doing it right. But, I agree with previous comments that there's no enough space for healthy snacks, when actually you have to eat every 3 hours.

I'm not used to drink water during the day, so this app has helped me a lot reminding me that.

Ms. McG ,

I like it!

Today is my first day using LifeSum and I was surprised at how bad my eating habits are. I got quite a few 'C' grades for my meals and I was actually trying to follow a low carb diet. It's interesting how little we know about food and diet. Anyways, I look forward to using this app and so far I am hooked.

Missyjay11 ,

Takes forever to connect my Fitbit

It will only update my Fitbit info (calories burned) twice a day. Once in the morning time and once at night. It makes it EXTREMELY difficult to plan meals since I don't know how many calories I have burned until I'm already done eating for the day! Someone please fix this so it updates more periodically throughout the day!

desiree.simmons84 ,

Love Lifesum

This app is great! I love all of the posts give feedback as I add foods and activities throughout my day. I love that I can connect it to other apps to track my fitness. I thought no it would be nice to be able to have a way to bulk add ingredients in the recipe feature AND be able to import recipes from websites.


Keep up p the good work.

lanea1019 ,

A Good Calorie Counter

When I count calories, I don't expect to be on the dot accurate. I definitely think that Lifesum is interactive and a good guide to beginning to record meals and dietary habits. A constructive thing I might add to the app is the ability to edit items, meals, foods added (interns of nutrition tables).

Frannieks ,

Love it!

This app has helped me keep track of what I'm eating. It seems silly but seeing the little smiley face when I have a healthy meal really motivates me! I don't want to eat bad because I don't want to see the frown! Haha! I wish the premium version was free as well but overall love the app.

Literally way too random ,

LOVE!

I'm a teen and trying to lose some weight and just live healthier in general. This app is super helpful mainly because it's easy to use! I love the smiley faces that rate your meals- makes me feel guilty when I eat a doughnut for breakfast vs my normal oatmeal, and that's the encouragement I need! The exercise tracker is awesome two!

Azaria Fowler ,

Simple, easy app!

I don't spending time counting my calories but this app allows you to do it quickly and efficiently! I like how it gives you a life score, so I can continue eating the same meals. I would buy the premium if I wasn't a broke college student!

Developer Response ,

Thanks for the nice review 😊

Tipmto ,

User friendly but not really a monthly subscription

So far I like the app, food list is decent but certainly not exhaustive. I would love to buy the premium but it is advertised as $3.75 a month, but instead you have to pay all of it up front, close to $50. If the subscription was really a monthly payment option I would get it.

Developer Response ,

Thanks for the review and the feedback! We're happy that you like the app! We're sorry if its unclear, if you want any more assistance with your subscription contact us contact@lifesum.com.


Thanks for your feedback

Longdix ,

Like the program, could use some minor additions

Used the program only 2 days now. I like the daily charting and disply. It's an app worth $10. Having said that, I do wish you could create separate profiles and weight loss plans. The preloaded foods needs to be expanded as well, perhaps a tie in with the restaurant app allowing the calorie info to import into your daily count.

{BobaJohn} ,

Great app

This is a well designed and very functional application. I have been using it for three weeks and I open this more than any other application I have. Plus it has helped me lose 10 lbs. My wife wants an iPhone just for this application.

dave8183 ,

I want my points back!

I LOVED this App until today. I am doing Weight Watchers and loved the way this app tracked my meals and workouts. Even if my food item wasn't in the database there is an easy way to add your own food by entering calories, fat, fiber, carbs, protein, etc. I have lost 15 pounds since Feb. 1st using weight watchers and this app. I LOVED it, until the new update today took away the ability to track points! Does anyone know of a good app that tracks points like this one did? I am seriously so disappointed!

subgenius66 ,

Would be better if...

I like the presentation, but frankly I like MyFitnessPal's food database a lot better. It would be nice if this app would allow bidirectional sharing of nutrition info with other apps. A key advantage of HealthKit, in my opinion, is to allow users to get the best combination of features thorough multiple participating apps. No information silos. LifeSum isn't quite there yet, for me anyway.

Fabio San jose ,

Great app!

Easy to use. You can even scan a product barcode to get calories info! Great calories tracker. The free version also let you track fat carbs and protein. I haven't tried the gold version , but it is really amazing as is. I totally recommend it !

Talllyn ,

LOOOVE IT

Seriously love this. My sisters and I got apple watches for Christmas this year and are all working to lose weight for my wedding in June. This app is so helpful and it allows us to share it with each other! I love the reminders and that it cheers you on, even if you're forgetting some entering!

Eirura ,

Spotty app on both phone and watch

They don't seem to sync properly on both devices and every time I add a bottle of water info on my watch, it gets deleted immediately. I can't delete info either cause the data will still appear on both devices or one device. It's so sad since the app has potential. I'll pay for a premium if it actually works across on both my phone and watch.

Elieaime ,

Overall good app

Overall good app and it encouraged me to buy the annual membership. Question for the developers: it seems like the data from the Apple Watch activity and iPhone activity app get added up together in the calculation of calories burnt when they are the same thing. I noticed that this translates to calories burnt count that is higher than reality

Developer Response ,

Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

Loveitbutlikeits ,

A bug and premium

I really enjoyed this app for the past couple of days- then it started freezing my phone when I opened the app. I don't know what it is, but fix it. I like that I can track my meals and see my intakes, but a lot of the stuff on here is purchase-only a.k.a. $34 premium. I am aware that this is normal for health and fitness apps but 90% of the app is for premium only.

Developer Response ,

We have just launched a new version that will solve this issue. Please download the latest version from the App Store. Should you still experience any issues after the update, please contact us at contact@lifesum.com


We apologise for the inconvenience!

Shinranshoni ,

Buggy to where its unusable

I love this app and the UI is great but the latest version has been buggy to where it's almost unusable. Adding a previous days meal causes multiple entries and tediously having to manually delete them. And the app freezes or crashes at least 20 times a day. I've sent multiple feedback reports and emails to let the developer no but I've received no follow up or reply. Makes me reconsider my yearly fee for going "premium" for a broken app.

Developer Response ,

A fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

Elli in America ,

Excellent

This app has helped me so far to lose over 10lbs in 7 weeks. It is simple to use and even though it took time to adjust the food database, it has definently been worth the efort. Having a export option like Spent and Spent lite would make it perfect.

Spyeder ,

Hinders Basic Functions

This is a fantastic app, easily five stars, except for the way it pushes you to subscribe to a gold membership.


Basic functions, such as removing a food you decided not to eat, are only for gold members.


Should the basic functions be unlocked, I will immediately give this five stars. Until then, it only functions as a very basic calorie tracker.

Joe robber ,

Beautiful but....

They price it like a SaaS not a mobile app. $8.99/mo for one month of Gold. Or $36 for the full year. Kinda outrageous compared to other apps. It's a pretty and ok app but not worth that. ESPECIALLY because the calorie counts are all over the place and not accurate. You can only create 2 meals if you don't have gold. Overall: looks - 5 stars, nutrition data - 2 stars, price - 2 stars, UX - 4 stars.

Maddiekdgal ,

Good app, keeps crashing though

Great app, I really like it for calorie counting. Can be a little hard to pick out which food you want to choose because they have a BUNCH of options but not all of them are what you have and you can only add a couple foods on your own. But a really great and encouraging app.

Onetimegig ,

Thorough!

Lifesum is a total product. The food database has complete options, the tracker is user-friendly and even the sounds (like when you add water) are motivating. It also cuts you some slack if you have a bus day and can't track.

RikklesBeau87 ,

It works

I use this every day to track what I eat and my exercise. I love how it tells you what the recommended calories, fat ect are per day to lose weight and how it adds and subtracts your allowance of those recommendations. Great app! Highly recommend!

Gfhigifidhsjfifsyduduf ,

Great!

I think this app is great! It's easy to use and I love the style of the UI. I would like to make a suggestion though. I think that there should be a widget for iPhone that makes it easier to add information to the app, like add glasses of water or even a scanner.

Developer Response ,

Please feel free to vote for your request directly here: https://lifesum.uservoice.com/forums/274566-feedback-ideas/suggestions/16315147-bring-back-widget-on-ios

NeatasaPinJen ,

Totally changed the way I look at food!

Through the little emojis, I am having fun while learning how to make better food choices. I highly recommend it to anyone wanting to make a serious lifestyle change.

Developer Response ,

Thank you very much for your feedback!

Kjdusty ,

Perfect app for Macros and convenience!

FIVE STARS!!!


I have been using the app for over 3 months now with great results mixed with exercise! It is quick and simple with lots of quick references for saving time and effort. I can't imagine I will ever stop using the app now that it's apart of daily life.

Developer Response ,

Thanks a lot for your feedback! We are very glad to hear that you like our app!

jcm1979 ,

This is a great app for helping you track what you eat

I've had this app for about three months now and use it daily. It integrates well with Apple Watch and the Apple Activity app. It makes tracking your food and water intake easy.

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

Skip0880 ,

Not so great with the points.

Works pretty well...except it cant seem to do the addition correct. I am trying to use points instead of calories, but it can't seem to add the numbers up. It must be doing to some rounding behind the scenes with halves. But it is very annoying since it doesn't show the halves with the food. Just stick to whole numbers.

ElementalTravel ,

Monthly vs Lifetime One payment

I hope the developers are reading what “fans” of your app are asking for.

The Monthly subscription model may work for an unlimited/ all access Music streaming service. Because there will be multiple new songs produced through out a calendar year. But what is the logic behind monthly subscription for a Diet tracker?

How about Lifesum PLATINUM? $40/$45 dollars for a LIFE Time of full access to Life Sum? If anyone else thinks this is a good idea, Vote “Yes”

Tonesic765 ,

AWESOME!!

First day and this app is already changing my life! It's cool to see when you're making good choice and the food grades, as well as when you upgrade and you can see recipes! I can't wait to make a lifestyle change for the better! Thanks Lifesum!

pixeltarian ,

I think it wants me to drink a glass of water.

Every 3 seconds it comes up with some justification to notify you to drink a glass of water. Just woke up? Drink a glass of water. About to eat? Drink a glass of water? Going to bed? Glass of water. Tying your shoe? Glass of water. Taking a shower? Glass of water... I see you drank some water, better follow it up with a glass of water Etc. etc.

mat_theknife ,

Should Be Removed From The App Store

Outside of looking great, this app is terrible and unreliable. The automatic exercise tracking, meal information, and calorie info is so WILDLY inaccurate and incorrect that you'll only be hindering your health progress by using this app. The LifeSum team needs to continue to develop this app and provide accurate information to its users and paid subscribers. This is peoples' health we're talking about here! How can you be comfortable providing people with so much erroneous data?!?

Prycefam ,

SCAM!!!! DO NOT USE!!!!

I saw this app appear, read about it seemed descent so I bought the 'gold' membership. This was almost a week ago. Purchased the membership for $6 or so. It said that it would renew at $20 in 3 months May 4th was my renewal date and at that time I would be charged $20, cool no problem let me test drive the app. This morning I get an apple receipt thanking me for my renewal purchase of $20. So in a week Ive spent close to $30 on a an app. Lifesum, thank you for taking my money you freaking liars!!!!

ItsBrij ,

Not helpful.

I've been using this app for almost a year now and today, after updating the app, I'm done. The newest features prevent me from logging my meals in one setting so I can't plan my meals out. Also, I workout in the evening or before breakfast not afterwards so I cannot log my lunch until I make up some fake workout. I really hope this is just a glitch and not how the app will function going forward, otherwise I'll be going back to my old meal logging app.

Hump16 ,

Great app

Lifesum is a very useful app when tracking meals for weight loss. It's simple to use, the recipes are great, and the post are informative. No matter what I eat it's listed and that makes meal variations possible to post. I've tried similar apps for health and wellness but Lifesum by far is the best!!!

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

SummerSpaz ,

Awesome

The app is a dream! My husband and I use this daily, it's just a part of our lives now. It's helped us find holes in our diet, as well as track things like water intake. Lifesum puts other similar apps to shame. I absolutely recommend this to anyone

Developer Response ,

Hey dear user, We've released a new version 8.5.2 where the crash is fixed. All the best, Lifesum Team.

wulfmeister ,

Slow and buggy, but better than the rest.

Update 8.6.0:

Changelog said they made a bunch of changes under the hood, but it still lags and crashes for seemingly no reason


Review:

Freezes, crashes, doesn't scroll smoothly, and when it's in a bad mood certain features don't work at all. But the combination of goals, feedback, and tracking are better than everything else I've tried; when it works it works well.


Hopefully they work out all the performance issues and bugs.


Pro tip: if a random feature doesn't work or it crashes on open, restart your phone by holding the home button and lock button together, that usually does the trick.

Developer Response ,

We are very sorry for the inconvenience! The responsible team is already working hard on a solution. Thank you very much for your patience!

Me2004 ,

Nice App

Nice app - does what it says. Very helpful and easy to use. Check out their video - it answered my q's before I purchased the app. Some recommendations - can you add additional measurement field, i.e. arm, thigh or the option to add addtl measurements; a notes field would be nice too.


If you are looking to drop some lbs consider this app help you keep track,

Nptnagl ,

Better than lose it

I like this ap so much better than lose it. It's more user friendly, it tracks more than just your weight and it has an online function option for searching products in addition to the reg data base. I'm happily surprised.

Daniel Sochor ,

Cumbersome to use everyday

The app is well designed and the barcode scanner is able to understand most foods. However, if you eat similar foods each day you can't copy them from the day before, you have to start from day one each time which is a major chore. Similarly, there isn't a good way to adjust servings sizes when food is entered. The app has potential but it needs work.

DevDiaz ,

Missing much needed features

I love the interface but it's limited even with the premium subscription. I would like to see support for 3D Touch, the ability to put in our own recipes, a much wider database of food choices or the ability to manually add foods. Much of the nutritional facts are inaccurate especially when it comes to sugars.

MeriDarling ,

Number 1 health app

I love it ! But I love the previous version better :) categories were easier and the latest version for iPad is not so good ... It needs some fixes, like profile, is not working. But thank you lifesum for food ratings. They are awesome ! ;)

Nicolella75 ,

Great App!

Love that you can customize according to the diet you would like to follow. Only wish they had the advanced option of 5:2--intermittent fasting so I could properly calculate my macros. Instead I'm following the macro and calorie count of the fat burner light program.

ChēzySeñor ,

Love it!

I like it a lot more than my fitness pal because it gives me a grade and for some reason I'm less likely to cheat or anything because grades matter to me. So if you're a fat nerd like me and you don't want to gain the freshman fifteen, I highly recommend this one:)

NellieBah ,

Great App

I love the app, it helps me track my food intake. I personally do not believe in calorie counting, but logging my food intake helps me keep track of how much food I eat and therefore I am eating less. The app needs some improvement, I don't like the "buy premium" part, but I guess that's normal. I def recommend the app!

AidanIsLife ,

One of the best things that's happened to me!!

This app is soooooo awesome!!! Please please try it out! I wouldn't tell you wrong! And it's free! I'm going to join the premium version because it helps you out soooo much on weight loss journeys, counting carbs, encouraging others, and so much more!!

appreviewaly ,

Disappointed

I thought that meal plans as advertised for premium membership would have actual plans with more than 5 recipes and actual suggestions. In addition, this app is extremely buggy and freezes almost every time I open it. It is frustrating to not even be able to log my meals or activity without it shutting down my phone.

Developer Response ,

The fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

camacho22 ,

Awsome!!!

Well worth the price, it is amazing ha everything I need and the interface and graphics are great. Has room for improvement but I gave it 5 stars because the developer is involved and is really taking into consideration what the users want, way to go!!!

captbaka ,

Gets better and better

It's great that they keep fixing the little issues with this app. I'm kind of obsessed with it.


One problem I'm having:

I enter a new weight or waistline and it saves it as something else. I want to be able to use decimels. If you're not severely overweight, .5 lbs can be a big difference!

Bjorn Bergman ,

Love this App and it's easy to use!

I use this App on a daily basis and not only do I stay in great shape and health, I also learn a lot about food and what I eat. The only downside is that there's so much food out there to keep track of but I use the "create own food" feature a lot to be sure I get the right nutrition facts.

leilamorphy ,

Beautiful & simple!

I have used many dieting apps before & Lifesum has been my absolute favorite!! I won't ever use another app. It's beautifully designed and easy to use. I'm gluten free and a lot of apps don't have a great selection of gluten free food to input. Lifesum has so many! I love it.

MeganActual ,

What I've been looking for.

Lifesum is exactly what I've been looking for in a nutrition app. Works smoothly with Apple Watch & Apple Health. Super simple to use. I love all the options it gives. I upgraded to the gold plan, and I haven't regretted it once. I couldn't be me e happy with it.

Fandengo ,

User Friendly

Easy to get started, not difficult to maintain. I only plan on using the 'free' version, and that is plenty enough for me. Helps keep me on track with what to put in my belly, and reminds me of what I could improve on

FlatbushSurf ,

Don't let other reviews sway you

This app is great. I've had two other calorie/diet trackers since last September. This is hands down the easiest, comprehensive and accurate one thus far. I haven't encountered any problem yet either. 5 Stars.

Corissaah ,

Dysfunctional

Unfortunately the app doesn't work as well as it could. I can't create new items by entering all the nutrition information and I don't understand why this isn't available. Also when I scan new foods if there is 0 grams of sugar it will say I have missing information and won't give a grade, super annoying. Wish I hadn't paid, if it fixed these things I would love it

098137 ,

Keeps exiting out

This would be an amazing app, but every time I get on it, it exits out of the app completely. It's hard to track and log my calories and food intake if I can never even stay in the app for more than five seconds. Kinda disappointed because otherwise I would have given this app a five star rating😕

Mello for life ,

Major thumbs up!

I love that it gives you different lifestyle options! I am on Keto and it really adopts to your diet plan once you put in all the info. Only thing it doesn't do on Keto is subtract the fiber, its counts it as whole. But its easy just to subtract it yourself!

OpheliaMD ,

Great App, Needs Improvement

I like this app a lot but I can't get around the bug of it erasing the info I put in when I try to add a new item. I would also like to suggest a points calculator for those of us who are on weight watchers and a badge that shows the remaining amount would be nice too. I am putting this app in reserve in hopes that improvements can be made. For now, I'll have to stick with my cheaper, iTracker.

MendoMama ,

Can't Live Without This

Love the app and use it all day long. The only improvement I'd like to see is a built in body fat calculator. To track this data along with my weight and waist measurements, I need to go to another source. Keep up the good work!

Ollie4231 ,

Okay

I really liked lifesum when I first got it, so I got a gold star account. I still think the app needs some work though...I'm having a problem where all of a sudden all of the food i am entering for today is showing up in tomorrow's log! I don't want to be constantly recording food on the wrong day, so as far as I'm concerned this app is now useless to me. It was really nice at first and had a nice interface but ultimately too many glitches and a disappointment :(

Badrinath4Prez ,

Best meal tracker out ther

I've tried them all and used MYFitnessPal for a while but this app goes above and beyond anything else. Simple to use, beautiful AI and tracks what you need to know. I haven't paid for the premium but offers alternative meal plans for a small fee.

Unitedxf7 ,

Great and easy to use

Nice and great UI/UX. Easy to use. I've been using this app for 4 days and like it so far. Sometimes it's hard to calculate foods that are not in the list. Also, they could be more precise when adding exercises. Other than that great app.

Mego97060 ,

New to ketogenic. This is a must get app

I started ketogenic diet 6 weeks ago for a health issue and have found this app to be great for tracking my food and making sure I get the correct balance of fat, protein and carbs. Thanks for keeping the monthly price reasonable.

JeremySpouken ,

Track all my meals and workouts

So easy to use. I track my water, food and workouts in seconds. The barcode feature is great and save me a lot of time on new foods. Also the history on adding foods is great two clicks and Im done tracking. A+

jasontatum ,

Great Concept, Poor Execution

I'm on the Premium plan for 45 bucks a year. The apple watch app is buggy.. I can't enter water and it record the value. On the iOS app I can't seem to easily enter in custom nutrition if needed. Super obvious feature, folks. And, the support page renders no help and isn't readable on my iPhone 7+. The left side text is running off the screen, never to be seen again. I'd like my money back.

kristie0209 ,

Could be better

I log all my food for the day and right on track. I will log out of the app and when logging back in all my numbers have changed and I'm short calories carbs and protein. It's really frustrating. Also there should be an option on how many meals you'd like to break you food down into daily not just breakfast lunch dinner and a small snack at the end of the day

Kjones3 ,

Healthy beginner friendly

Seriously one of the most user friendly and accommodating apps I've ever used to manage progress on my diet. I love that it rates what I eat and tells me what I need to improve on. This app is so helpful I can't even believe it's free. 👍🏼👍🏼

Amesmeaz10 ,

So far, so good!

I love that it helps me affirm my daily water intake, and has an archive full of snacks, and meals to choose from when on the go! I can accurately track calories, and make food choices no matter where I am and see progress and patterns. Love it!

Kayla M. C. ,

Love this!

I love this app, so easy to use and I can track everything even when I'm in a rush. I especially love how it can link to my apple health app, the only complaint I have is that it doesn't like my exercise to my health app. Otherwise this would have gotten a 5 star rating from me.

Natalie loves Photoshake ,

Very nice app to keep your calories in check

Love the app. Especially like that it's not only about calories but also about healthy and balance diet. Only thing I would suggest is to allow user to add customized workout. Over all, great app!

mmargenot ,

Relevant, useful and easy!

This is the best app I have used to track my food plan, water, exercise to date. It allows customization but also provides direction relative to specific eating programs as well as recipes to accompany .

Freestyle1luv ,

Great app!!!

I love this app!!! I've been using it only a couple of days now but it helps me make better food choices. It's frustrating sometimes because get such bad grades on what I eat, I just don't know how to choose properly.

Buckthefump ,

Awesome except...

This app is so much friendlier than MFP in regards to a ketogenic diet. However, I wish the developers would add a recipe import function. It would make it so much easier to add recipes!!!!


Also, I don't like that the new update shows recommendations in calories. Before, it would give me a recommended carb number.

Your face :3 ,

I lost my money :/

I bought a three month plan and suddenly the app was extremely slow. I couldn't load a single page even after closing it all the way down. So I deleted and re-downloaded it. But when I logged back into my account all my progress, plans, etc. was gone. Along with my money. Also, the plan was supposed to be only $7.33 but when I checked my card records, the app charged me $23...? So I am very irritated at the moment 😑

Stopyellingatme ,

Fantastic and Beautiful!

I've always been pretty active, but I'm awful at keeping track of what I consume. This app had literally everything that I've eaten including the specific brand of protein powder and milk that I consume! Love this app, keep up the good work fellas.

Merry98 ,

Wish I would have never purchased

I have it set to standard and not metric yet all the recipes are giving me ingredients in mg and ml. They are not helpful at all if I can't see them using cups, teaspoons and tablespoons.


Many of the nutrition counts have been off when I scan barcodes but yet it doesn't let me override the counts that appear sometimes.


Overall, I think the free version of Myfitnesspal works much better than this premium version that I paid $40 for.

Love crafty ,

Amazing

I highly recommend this app to anyone who needs to gain/lose weight or even just be healthy. I personally am overweight sand having this has not only encouraged me to lose weight it has truly helped me lose weight

OrlandoTommy ,

Sadly not all that...

First this app seems to be in its infancy stages. Maybe later on it will get better but for now I'm frustrated I upgraded to GOLD right away and now I'm not going to use the app, here's why...


Does not integrate with RunKeeper. My RunKeeper account and this account say linked but Shapeup doesn't pull data from it, also the same with my Withings scale.


You can add foods to your "My Things" group but you can't go into that group and select those foods, all you can do is edit them.


Scanning items produced many results that showed no data, even from common items such as diet sodas etc...


This app may have some potential down the road but watch out before you upgrade...

I have the hottest wife! ,

Very Useful, I use it daily

Great way to track calories and macro-nutrients. Comes with a vast library of meals/foods as well as exercises, but the ability to search for food / meals online and create your own food or exercise makes this app a must-have!

MelissaD5117 ,

good so far

I'm still very new to the app (I got it yesterday), but it works very well so far and the layout is sharp and easy to find my way around. although most of the features are restricted unless you pay for a membership, the free version is still very functional

Squidasourous ,

Awesome!

I love love LOVE this app! I found it and said to myself "I'll try this out and see what happens", little did I know it would work! I have currently lost 9 pounds and counting! If you are looking to gain muscle, lose weight or stay the same, this is the app for you!

Spanish Sponge bob ,

Good App, but not enough options for free version

This app is fun. It has great visuals and is pretty easy to use. The only thing I have a problem with is how little you can get for the free version. I understand that you want us to get the premium version, but having just a few more options for the free version would be appreciated.

Cute96 ,

I love this app

This app helped me lose weight I had been trying to find an good app to help my keep track of my workouts and meals and the rest wouldn't work and this app is the only that would work for me personally

Siennam ,

Great!

Overall I love this app! I love how personalized you can make your meal plan and account. The format of the app is super user friendly too! Although I wish they had more food options that can be logged, sometimes it doesn't recognize items that it should.

fatimaabenymon ,

Good 🙂

I love that the app has emojis in the side to tell you if you're doing good and asks for the weight and how organized it is but it's hard searching up what I ate because where I'm from and some stores I'll get a meal I'll search the map up and it's not there on Lifesum so I try to make it simple as possible but it sometimes doesn't get it

Good Grief21 ,

Still not getting it right

My calories burned are still randomly decreasing, even after doing more exercise. But what's more frustrating is that it syncs with the health app but doesn't include the steps from there in the times of exercise anymore. Also, this app no longer syncs with Runkeeper so any runs I do no longer get logged automatically. I've tried reactivating, restarting the device and reinstalling the app, all to no avail.

Diregulator ,

Decent tracker; still a bit buggy

I love the growing inventory is for nutrition values, makes it easier to keep accurate accounting of food intake. There are issues with my running app double counting with the built in pedometer on my iPhone. Also, it keeps freezing on me from time to time.

Developer Response ,

A fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

Andres canella ,

Nice UI

The UI is pleasant. Over all layout has its issues. For example I generally log 1-3 meals in one moment. To add them to its respective meals I need to go in and out 2 levels..to me the worse flaw. Layout over all is portly arranged and over complicated.


Other problem is a very limited barcode library.

Ijam4fun ,

Has it ALL!!!

Not only does this app sync with my iWatch, but it has an amazing selection of foods to choose from, as well as a great variety of exercises to log as well. It syncs with my Endomondo account as well. Which means all my exercise is automatically recorded! WAY TO GO!

redstorm1991 ,

review

I am a practicing Family Medicine physician who has found this product to be extremely helpful in the management of obesity. We face a national crisis with obesity related disease. certainly tools like this help my patients understand their dietary habits, and where the problems lie.

Diplorob ,

Amazing

I have the free version and it's amazing. I have been hearing a lot about flexible dieting without really understanding it. Now with this app it makes total sense and everything is so smooth and easy. I already gained 1 pound of lean mass. I am completely addicted!

noahjacobs ,

Loving it... needs more options

I love this app, I just wish more foods were already in the database or there was a more efficient way to manually enter foods, their nutrition, and edit details.


I also wish it showed vitamin levels, which would provide a much richer experience.

JPrecisionTint ,

Waste of your hard earned money!!

The UI of this app is awesome! It's very easy to enter in your data, but for some reason I don't trust it... You can't edit your food diary; let's say you accidentally add a recipe to your diary. There is no way to remove it. Can't wait for my membership to expire and that's the only reason I keep the app installed. Because I paid for the "Gold Version".


Sorry, but save your money people!!

AutumnMay16 ,

Love

I've recommended this app to all my friends, I love it. The only thing that needs to be changed is a lot of the food that is scanned in has an incorrect calorie amount. I have reported multiple items, hopefully they get fixed, then I would give it 5 stars.

SM1526 ,

Something wrong with 10-31update

Hi. Please correct wherever we done in 10/31 big fix. Step count is out of control all of a sudden. Doubling up watch and iPhone over and over. Used to right on the money. Please fix asap.

Tu1591 ,

First Day

Today is my first day using the app so I am finding my way through it. So far I love it. I love the fact that you can scan the barcodes of food and it provides immediate feedback on your choices. Time will tell. If I continue to use it - anyone can be motivated to use it!!!

SavageQueen126 ,

The Facts

I have used Lifesum for about a month now and I definitely recommend it!


•Lifesum actually works whether you want to:


Be Healthy

Lose Weight

Gain Weight


•It's very easy to manage and colourful


•If you want to unlock all features of the app you have to go premium which does cost money, but either way you'll eventually achieve your goal


•It has many recipes with the instructions and all


•If your Vegan/Vegetarian the app will still work o course so you don't need to quit


There is many more things to do in Lifesum so I will let you do the rest and explore!

ang2u ,

nice app

it took time for me to go through the information. I have never kept track of food and this is the best with graphs,charts, being able to add new food, pictures. I already have my friends hooked. Thanks.

ShannLS ,

Slimming down!

this app is so easy to use and I use it multiple times a day. I love everything abbout besides where you can't change the carbs and fat in the custom food it would really be nice to be able to change that so it doesn't look like 90% of my day is carbs.

Pow999pow ,

Very helpful

This is a very helpful app for being healthy and losing weight. I have tried many of the free apps and I like this one the best so far. I did not purchase the gold. I think it would be nice but I don't need all of that. The free stuff is very helpful!

MRG1957 ,

Outstanding tool for weight loss

I am in the process of taking off over 100 pounds. I use this simple tool not only for weight tracking, but as an easy to use food journal...which is a critical factor in my weight loss effort.

Lpuckett ,

👍🏽

Super fun and easy to use! Only have had a couple of days now, saw a sponsored add on my Instagram! Already have told multiple friends about it! Will definitely be getting the full version for only $4 a month! Great deal, great app!

Sfurrow ,

Awesome app!

I already love this app more than My Fitness Pal which I use several times daily. I love the interface and LOVE the grade of the food. This app is great and as soon as I can I'm upgrading to premium. Much better price than MFP's price with much more features.

Lady gator78 ,

App not user friendly

I'm very disappointed in the app. I signed up for a year Gold membership and the app turned out not be so easy to use. Don't be fooled by the free app. Buying a membership won't give you that much more advantage. Also I could not get past the daily tips to actually log any food or activity. Then when I asked for a refund they sent me to ITunes support. I'm still waiting for my money back from this useless app.

qsam ,

Great but needs options

This app is really easy to use and has a good deal of foods in the database. I wish it had the option to turn off the day rating and I'd like to be able to use it to track the every other day diet instead of just 5:2.

Maddie_b_h_ ,

Amazing app🐶

Lifesum has helped me so much with getting back on track. It's very helpful with tracking my food and made me more aware of what I'm feeding my body. I found this app very useful in helping me get fit again. It's a definite must have app.

suible ,

Great, but ....

Similar to my fitness pal, but different - obviously.


The user interface is friendlier and inputting data goes faster once you've been doing it for a while.


I like it. I'm thinking about committing to premium for the additional nutritional information. I don't really want or need the plans or recipes.


Who do I hesitate paying for the premium? I NEED the ability to add recipes. I do a lot of cooking ahead and then rationing out over the next week or two. I don't see the ability you do that. Deal breaker for me.


Still exploring, but it is looking less likely.

lisa mm ,

Love it but...

Since I updated my phone to 3.0 I haven't been able to add in my own time for the excercises - for example when I enter my own time like 20 minutes I will hit back and it kicks me out of the app and back to the home screen it needs to be fixed asap!

ILoveSteve ,

Easy tracking of calories & exercise

LOVE this app--helped me lose 18 lbs and I still use it for maintenance. It's really remarkable to see how many calories you are consuming every time you eat something--it helps you make healthier decisions.

Angelaols ,

Love this app

I have used many different apps of this sort and have found this one to be my favorite. Easy to use, helpful notifications, and has a layout that I love looking at. Highly recommend.

eL montero ,

Need Support! Problem with update

Absolutely love the app, get design and they layout is manageable and easy to deal with.


However, there is a problem with the new update and the recipes!

You cannot record the meals into your daily diary and for some reason it posts on the following day. Really inconvenient for accurate recording!

OMG what a fake ,

Seems great so far!

I switched for myfitness pal to this app. I've only had about two weeks, and so far I really like it! Considering upgrading to Gold but concerned. I've seen some good reviews and bad about gold. I'm a single mom, in nursing school; so while 2.99/month isn't much, it is if it is wasted!

Pancho Kachondo ,

Best app I ever tried for sure!!!

Very useful, a extremely appealing app. I love how it keeps things very simple and organized not unlike other apps I've tried, I use it everyday I it has helped me a lot tracking my progress so far.

Kawaii:) ,

Really good

Very helpful for health because it can be used keep most of the data about the food your eating and the amount of exercise you do. It also provides healthy alternatives and meal suggestions.

Developer Response ,

Thanks a lot for your rating and feedback!

liftwithliv ,

Wonderful app

I've been using this app for about 6 months! I love it. Only thing that's tough is sometimes what I've eaten isn't in the app and I haven't figured out how to enter it so I can track it! Also wondering how to change the amounts as well! Otherwise I love it! Super easy to use!

Ilovenyc212 ,

Steps from Health not syncing to Lifesum

The steps from Health app are not syncing to Lifesum app- saying I've burned 0 calories all day!! This is the reason I deleted another health app and installed Lifesum, because the other app had this same problem. Please fix!!!

Developer Response ,

We are sorry to hear that you are experiencing that issue!


Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

Rosegonz ,

Good concept, too many glitches!!

I got the app due to a makeup guru recommending it. It doesn't let me finish adding food when the app closes and I have to start all over. I also noticed that the calories in the app do not match those on the product box. If this app didn't have all those glitches and if it would let me out in food without closing it would be great!

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

Kathrynrbg ,

The best one

I love this app, the design is very pretty, it has nice features, very helpful.


You can log for 6 meals vs. the 4 meals the rest of the apps have, that is a huge plus to me.


I would like to see macronutrients breakdown for every single meal vs. a total daily one.

IntenseDwarf ,

Almost a good thing...

Beautifully laid out, great tools for tracking food and habits. That being said...


CONSTANTLY HAS REMINDERS TO UPGRADE.


Super annoying and ruins the "free aspect". If you want to pay around $3 a month (with a year commitment) or $10 a month (paid monthly) to unlock everything it might be for you. I personally hate when something makes you sign up, get your email and you input all your data, THEN shows you all the things you could have but only if you pay money each month.


If you don't mind paying a subscription it may be for you. 2 stars for the design, everything else left a bitter taste in my mouth. Would NOT recommend to a friend.

Altavelocidad ,

Great but lots of room for improvement

I love the app and it has great potential but there's a lot of features such as an "add drink" feature, a better scanner, and more accurate data and more products added to the list,much more exercises. otherwise it's awesome

MUCHIE-PAWS💋 ,

Love it!

This app has really helped me with loosing weight. I like how they can select a diet that's just right for you. Since I'm going to be doing track as well as volleyball this has helped me maintain a healthy weight so I can be better at my sports.

Cheleighknee ,

Love love it!

I used MFP for years before switching to lifesum. I love the UI here so much better, it seems cleaner and easier to navigate. Also loving the recipes and helpful guidance. Best of all it seamlessly connects to my Apple Watch to grab activity, steps and calories burned. Fantastic!

East Bay Girl ,

Consistently Getting Worse

App started off well enough with some bugs. But now app consistently freezes. And the biggest gripe is it won't save when exercise and water is logged in; or will save on the wrong date. The second you close out app and reopen, exercise info that was previously logged disappears. Extremely frustrating! Either revive previous, better working version or fix current bugs.

Ross805 ,

Great so far

Was having issues with getting enough/correct calories while cycling and this has helped a lot. No longer feeling like I need to eat all the sugary things in the house late in the afternoon.

Jinxha ,

The premium update was TOTALLY worth it.

I have had trouble reaching my ideal weight for a while, and I knew what the problem was. This app is wonderful for helping self control, especially if you are motivated by a clean, pleasing aesthetic. Great recipes, all around 5/5.

Hurkljiff...:) ,

Awesome!!

Really helped me to track my calories and goes into more detail about how much protein and all that I need a day! It's really helped me to lose weight!! Also the water tracker is super helpful as well, and I completely recommend!

Em_51 ,

Needs some work

The UX design is really nice and user friendly.

That's the biggest reason I choose to stick to Lifesum.

But, few things need to work on:

1. Slow syncing in 'friends' activity, including adding friends.

2. Can't refresh friends posts, even though I could still see they post something through notification center.

3. No feedback center in the app. Asking me to send an email to Lifesum team instead. Pretty time consuming. I ended up re-installing the app.

4. Bugs in calorie calculation or displaying in Snack. Mine shows 1800+ cal over one day when I apparently has not input that much calories.

my dog ate the radio ,

My favorite calorie tracker

Easier to use than others. I like the combined online database which allows me to find foods others jave added so I don't have to. Would like to see an option for entering entire recipes. Love it

Odd Ferret ,

I LOVE this app

I use this app everyday. Just by counting calories, I've lost 8lbs since the beginning of the year and am making better food choices! I never realized how much junk I ate during the day until I started using this app. Awesome!

Georgyos85 ,

Not fun to use

I think it is a nice app because it counts protein and carbs at the same time it counts calories but the database for food is frustrating to use. It definitely needs a barcode scanner and better description in food database so that we know we are choosing the right food we are eating. I just found it time consuming to search for the right food...maybe other people won't mind.

nam946 ,

Great app!

I super love this app. Very user friendly and motivating! The only reason I didn't give 5 stars was due to the limitations on the free version. I understand the desire to keep some options available for premium members only, however at least make the recipes free. Overall great app.

Jannetmari ,

The best

I've tried many apps of this kind and this blows the rest away. Easy to use, yet feature-rich. I'd be hard-pressed to come up with any suggestions for improvement.

Developer Response ,

Thanks a lot for your rating and feedback!

Ruth5692 ,

Good but has bugs

I just created an item that had 80 calories per serving. It saved it and all seemed well, but when I went back a minute later it said the item had 79 cal per serving and I can't find out how to change it back. :(

Developer Response ,

You can edit self-created food items under ME / FAVORITES in the app.

LoVe3182 ,

Premium

This is a great app but with this new update, determining if overall I ate well for a day is now I premium feature. The reason I liked this app so is much is because there were still many great things available without needing a premium membership, and now that doesn't seem to be true.

Developer Response ,

Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

liloh_cando ,

Sync with Fitbit

The app has a clean and attractive layout with a very comprehensive list of your macronutrient intake. My only complaint is that it only syncs your steps/calories burned, but not your food/water intake with Fitbit. I'm hoping an improvement on this issue will be present on the next update.

Developer Response ,

Thank you for your feedback! Please feel free to vote for your request directly on Uservoice where we collect all user feedback like this: https://lifesum.uservoice.com/forums/274566-feedback-ideas/suggestions/8130921-automatically-export-food-log-including-more-than

Lily738373 ,

Good app but could use improvement

The like the concept of the app but logging the food part is kinda sucky there isn't very many options. Especially paying for it, it isn't really worth the money as a member. I did 4,000 steps and it logged it but said I only burned 1 calorie which isn't right. I've had that happen to me more than once, needs to improve.

Developer Response ,

Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

Btonnic ,

Great when it works!

I loved this app and have been using it for 4-5 months now. It was user friendly and convenient. HOWEVER, it has some major bugs and it keeps crashing.

Developer Response ,

A fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

AssKickedbyKids ,

Fun and easy way to track calories

It is the easiest to use out of all the apps like this I've tried. The pay stuff really isn't needed unless you need to track nutrients. The other pay features can be worked around if you don't want buy in.

SandyVanDerWalt ,

Awesome app!

Beautifully designed, easy to use and incredibly helpful to track your health. It has everything: barcode scanning, integration with other systems and nutrition plans. Easily the best calorie tracking app out there.

thisisdallas ,

The best tracker

By far the best app to track food and water consumption, as well as exercise, very quickly and accurately. The design is clean and functional, and it'll be incredibly handy to have an iWatch companion app to go with the already easy iPhone app.

house fan81 ,

Amazing App

I love the barcode feature so I can scan my food/snacks!! I'm not sure why people are having such a hard time deleting items as I've had zero issues. The app is just incredible 👍👍

Rllcrowe ,

LOVE IT.

It's amazing. I think that if you are looking to get healthier or lose weight or both you should use this app. Great for keeping track and will tell you how many calories you need to eat lose weight.

Colorme6 ,

Ratings

Love the app! It helps me stay on track and teaches me what are good choices for my diet plan. One thing I wished it had... to be able to search food ratings so I don't have to constantly get frustrated in finding what I can and can't have! Yet over all, still love it 😊.

Alex_Dynda ,

Excellent Apple Health Companion

Maybe I'll sound made up for this, but this does more than I wished for and I'm all the better for it. A healthy recipe collection! It seems this system has been streamlined well. Would recommend

mizjai ,

Has me working for smiley faces!

It's funny how a the type of smiley face I get makes me curious enough about my choice of food to make a switch or two. Lost 5 pounds so far. Tracking my food seems to be a major part of the process for me and this app makes it a little more fun.

carol98puuuuuliiii ,

It's great but could be better!

The app is really good, but it would be a lot better if you could add some more nutritional information in it, like the types of fats, vitamins etc. Would make me feel a lot better about buying the year subscription.

Njvtcocawa ,

Good app but won't stop crashing!

I decided to try this app out and I like it..I paid for 3 months to get a diet and I'll probably cancel when I'm done cause it's useless to me. Only annoying thing is that I can't ever input anything because the app crashes non stop!!!

IzGrey ,

Love the interface, but Calorie Count is free for the same features

Interface is fantastic. However, you can use the same pay for features with Calorie Count for free. I would actually happily pay a one time price to use this app, but not a membership. Calorie Count isn't as pretty, but it has all the features you need.

Julia_Zet ,

Like

+ convenient & easy way to count your calories. When I have to note everything I've eaten, I eat less!

Has a big list of products, possibility to add yours manually and even to scan bar codes! Graphic statistics and dairy mode.

- lack of reward & punishment system

SmashReloaded ,

Obsessed with his app

I can't believe all of this is free. it's an awesome tracker, you can even scan barcodes to add your food, interface is easy to use and has a fun look. this app has me highly motivated to finish my health goals!! love it

Loverandyb ,

Love it!

I love this app! I upgraded to the gold membership and I'm very happy that I did. Very easy to use, has a lot of foods and exercises that other apps do not. Very fast response to questions. Love how you can keep up with your water intake!

Blueyes4 ,

Not good for dietary restrictions

Giving it two stars because the idea is great, but I couldn't find any way to accommodate for dietary allergens/restrictions. Thus the meal recommendations will not really help someone with Celiac's (like me) or another allergy as there are no substitutions or preferences to help personalize this for you.


To truly personalize, I recommend adding this feature as too many of us have restrictions, like diabetics, dairy allergy, gluten, sodium, etc.

Grace voorhies ,

Great App

Has great data base, good quality info, love the rating foods - very helpful, easy to use and sends reminders about drinking or logging meals but does not give grief when I go over the plan!!!!! Enjoy having it in my phone and IPad!!! Thank you!!!

KevinGilpin ,

Love it!

Can't believe it's free thank you guys, been so helpful in keeping me on track and motivated. Not sure why but I think just breaking things down by meals has really helped me to finally start tracking.

Etta is amazing ,

I used to love it...

I used to love this app before it updated! Now I have no way to track my calories and my water intake. Please fix the issue or I'll have to start all over again on another app.

BopalLep ,

Very helpful!

This app is perfect if you are you're trying to be more aware of what you're putting in your body and make better choices. I like that it's free and that you can do it with friends.

therealll.mel ,

Amazing app

This app has 3 choices loose weight: gain weight : or be healthy . I am trying to gain weight and it helps it gives you awesome recipes on foods and drinks and helps you track all of your meals . Download it it's amazing you won't regret it .

MsFancyPantz ,

Perfect ap!

This ap is great. Yes, you do have to enter food item but it's not that hard, and is perfect for people like me that are always on the go and just need to keep track of everything to reach my fitness goals. Love it!

Mia-x ,

Easy

I've just started using this app to make me aware of bad eating habits. When I go over my daily caloric intake, I'm able to balance out by adding more exercise. This app uses positive wording and makes keeping a food diary fun.

Ctvdw ,

Great app

Syncs with the activity app on the IPhone to count steps and exercise data. Large database of various foods including protein bars that it reads with the camera by scanning the barcode. Even some chain restaurants are listed such as Red Lobster detailing the calorie content in their meals.

Alex Novik ,

Love it

This app is genius. I've used it for about a week. I should upgrade by now but don't know if I want to pay monthly yet. Still testing it out. But I definitely recommend it. Real quality stuff.

TDR008 ,

Best calorie tracker

I was using a different for months now and decided to check this one out. I'm glad I did because I love it. It's easy to keep tabs on your food and exercise. I like it better that myfitnesspal

Jwb3233 ,

Review

love the app, but there is minimal access to features unless you upgrade, and to upgrade you have to pay the 1year subscription up front and pay all 12mo in in full. Wish it was a monthly fee so I could try it out and cancel if I needed to. Bummer

ThatNoobJacob ,

Amazing!

This app has helped me so much on my journey to losing weight. I've lost almost 30 pounds so far and I think it's the best tool for someone who wants to become a better version of themselves. Five stars from me!

Evbae ,

Inaccurate calories

All of the calories are off by at least 1. I had a 100 calorie protein yogurt and it logged it as 99 calories. Some things I scanned would show up in myfitnesspal but wouldn't be recognized in this app. They need to fix these issues before I would think about purchasing it.

Developer Response ,

These are probably bugs, please contact us at contact@lifesum.com and we will look into this!


Thank you for notifying us!


Kind Regards,

Alec, Lifesum

amandastrav ,

Great app

Easy to understand/use. Yummy recipes, too! This app is helping my family slim down for my brother's wedding Oct. 2018 and it's a great way to keep each other motivated, even when we're in separate parts of the US


❤️

Amandastrav

Developer Response ,

Thanks for your kind words Amanda ❤️

NathanGugliotta ,

Changed my life

I Love lifesum! With its help, I have managed to lose over 60 pounds since the start of the year! Great interface, good motivator. Best $40 I ever spent!


My only suggestion is that, the notification reminders are great, but if possible should not occur if that meal has already been logged.

Developer Response ,

Hey dear user, We've released a new version 8.5.2 where the crash is fixed. All the best, Lifesum Team.

SoftPink ,

Absolutely love this!

I love that I can change the calories!! I bought a calorie tracking app and I was soo mad that I couldn't change my own calorie budget! It said I needed to eat 2300 calories a day but if I do that I GAIN weight so yeahh this is wayy better!!


ONLY THING THOUGH...

PLEASE MAKE A PASSWORD PROTECTION FEATURE ~ PLEASEEE 

Cutie cube ,

Love it!

The only thing is that I wish it had more exercise options like stairmaster/climber, ellipitical trainer, etc... Also, that the menu is updated. Chick-fil-A serves breakfast now but there's no breakfast menu in the app to choose from. I'm sure they'll have an update later for it though. Other than that, L-O-V-E I-T!!!!!!!!!!!!!!!

Mary1978land ,

Keep healthy and live life fun with lifesum!

Ive been using this app for a few days and I love it! Way better than myfitnesspal, it encourages you to make better choices on food selection, I think that is my favorite attribute.

Iceeivan ,

ALMOST Perfect.

I switched over from Lose it! To this app with high hopes. From what I've seen so far, this app is very simple and gives great tips about water consumption, snacks, etc. I really think they could change a few things and fix a few bugs, but overall it is a great app and I use it daily.

texasphillygal ,

Awesomesauce

This app is pretty wonderful for tracking your meals, providing you with data on your macros, keeping up with hydration, and logging those workouts! I've only had it 2 days, but loving it so far.

:Darrow ,

Almost Perfect!

I use this religiously, it makes dieting more rewarding for myself personally.

However I really wish that the "food rating" could go away as it really serves no purpose but to bum me out.

I also wish you could track activity, i.e. Walking, biking in miles instead of minutes. Thank you, Lifesum!

Binnaa23 ,

Awesome app!💪🏽

One of the best apps I've ever used to count my macros, such a good way to keep everything tracked! My favorite part is where we can scan all the food we eat making it ten times easier!

Prophet17pw4c ,

Service links

Hi, I'm trying to link my Fitbit account to my lifesum account to track steps but the app won't even open up another page like the rest of the links you have in the services tab. If you could please fix this bug that would be awesome. Thanks again for making a great app.

Cherriez07 ,

Lifesum

Helps track my calorie in take & the amount of water I consume! If you're chubby like me and not taking into account your serving size this help will sure help you understand the error of your ways. Loveeeeeeee it !

akireaz ,

Awesome app for high fat very low carb diet

This is the best food tracking app I've ever used. The app picks up every barcode I scan which saves so much time. Their plans offer ketogenic options which are hard to find.

cealaska ,

Great app

I love this app for a few reasons. It makes calorie counting easy, you can also record your daily exercise, and if you're looking to drop some lbs, you can specify how many and Lifesum will make a "daily calorie goal" for you to help achieve your weight loss goals.

Pasnyc1 ,

Good app

I have been using it to track my calories, works great. My favorite part is that I get to scan barcodes of products on my daily intake notes, most products are scannable. I recommend this app for anyone wanting to watch what they are eating!

DoaKat ,

Diet and Exercise

This app is a great diet monitor. I particularly like the barcode scanning feature so I can catalog everything I eat. Unfortunately I find the exercise data to be a little lacking. But I fully anticipate that with more time and updates it will get better. Loving this app.

Justine388 ,

They scammed me

I went to purchase the promotional membership price of four dollars or at least that's what they said you would pay. So I did it, and they took 50 dollars out of my account. When seeking support to fix the problem there has been no response, every time I go to send a email it says "cannot process right now" do not get sucked into there fake promotional price. They will just charge you full price.

Carmennnnnn_ ,

Great app

The app is great. The only thing I didn't like was that I had to purchase the gold package in order to add more recipes/food but it's so cheap if you do the full year that it's worth it. I feel as if I'm doing pretty good with my calorie intake. 👍🏽👍🏽

Bcandreaa ,

I LOVE IT

this app is amazing. I am about 3 1/2 weeks in and so far, I have lost 5 pounds and I'm super happy with my process. I love the little reminders and encouragements this app provides to keep you motivated. 10/10 would recommend

Dramaticamuchh ,

Totally worth paying for!

I upgraded my Lifesum to get the speciality diets - currently doing "Fat-Burner Light" and it's amazing to be able to see where I'm with my macros and it gives great tips and recipes for helping to cut cravings and stay on track.

ClaireBecca ,

This makes me set goals and keep them

Practical, user friendly. This app helps me keep track of my calorie intake and gives me the organization and motivation to lose wait.

Jesse Allen Mayo ,

Steps =/= Calories

The step to calories on the exercise portion of the app seems to be off. I walk 27 steps and it says I burned 57 calories. By the end of the day it says I burned 1000+ calories just by walking which isn't accurate. I usually get 500 tops. It really messes up the calorie counting and makes me feel like I'm losing track.

Jsnshhd ,

Love the app but...

This app is great for tracking all my healthy food and keeping up with my calories, but recently, I tried to update my weight and it wouldn't let me select a weight above 9 lbs. I could only select 0.1-9.9 lbs so right now, apparently, I weigh 1.3 pounds. Please fix this!!

Developer Response ,

Thank you for your review and apologies for this issue! Can you please contact us at contact@lifesum.com with more details about this so we can find a solution? Thanks!

kkt24712 ,

Disappointing

I really liked the app before I downloaded the update. Now meals disappear and the calendar gets messed up for past days. I also can't find the custom calorie option anymore. The barcode scan is not working properly, won't scan products anymore that worked before. For me the app became pretty much useless because I can't count on the data anymore that I put in. I'm really disappointed.

travva ,

Not at all intuitive

I was a Gold member of the old ShapeUp club for two years, then went into hibernation for a year. When I returned to Lifesum, although the appearances look prettier, the product is almost impossible to use intuitively. There are also many, many, just bugs (e.g. selecting US measurements but seeing only Kg in weight and food values. The product has declined in usefulness over the last year and I had to give up using it.

SF81 ,

Decent but downgrades usability to push Gold membership

I wanted to use this app to track calories and not to do one of their diets. It's fine that they push the Gold membership on you, but what isn't cool is that they hamper the usability by only letting Gold member do a quick add of their recent or

most frequent food items.

ArpiMardi ,

Bugs everywhere!

I signed up for the Gold Account and used it for 2 days and was disappointed at the number of bugs I encountered. Some highlights: Water Intake automatically setting itself to 8 cups, Meals being duplicated, daily calorie allowance changing for no reason, inaccurate weight chart showing current weight duplicated... Don't waste your time with this app and definitely don't waste your time and money upgrading to Gold!

Expeditious1 ,

Doesn't save data

Latest version is really buggy. When you enter exercise and water, they aren't saved to the right day. Often the app saves them to the day before, and when you try to correct them you'll see them doubled up on another day. Very frustrating for paid subscriber. Won't renew if this isn't fixed.

Iceskate16lol ,

Idea!

What if you had a disease that affected your health? Wouldn't that change your lifestyle? Add a setting for that, and let the users type in their health issue! It would make their diet and stuff change so that it would make more sense! Just an idea.

Sweetasapineapple ,

Love

This is the only app where im able to track my food for weeks before getting bored. Other ones i used to quit within a week or two.

I would want the premium version but its too expensive.

Æpic ,

MyFitnessPal wannabe

It is way prettier than MFP, that's for sure. Not sure if it's easier to work and navigate since I've been using MFP for over a year now, but it wasn't too tough to figure out. My problem is that 1) to lean out it had me eating too few calories for my output level and had me eating 50% Carbs/30% Fat/20 % Protein (anyone that tracks macros knows that's way too little protein) and 2) I couldn't customize my macro goals.

Developer Response ,

Please contact us at contact@lifesum.com! We would like to look further into this and see how we can help you out with this!


Kind Regards,

Alec, Lifesum

Vtggfdffgg ,

Great but expensive

I love this app and everything it can do for you! Sadly, there is a premium version that lets you do much more but is very expensive. The cheapest you could pay is around $40 per year, which I am not willing to spend :/

Mbucca092 ,

Wanting to get this app but unsure

Hey guys I want to get this app and plan on getting the 12 month subscription. What I'm wondering is if I will pay the 3.74$ a month or will I pay the 44$ and then not have to pay again? Just curious. Thanks!

Mockerfab4 ,

Love it!

I'm already losing weight and what an easy way to track your food and excercise! Much better then weight watchers online subscription and less expensive too!

LittleGus22 ,

Why is the barcode scanner not working?

I love this app. It helps he remember to eat. It also reminds me what I have eaten. I love it but today the barcode scanner stopped working. The screen just stays black. I know it's not my camera cuz I checked it. Please fix it so I can rate this a 5.

MsJaszy ,

I like it, very easy to use, but...

There should be more generic food choices that you can add your own nutritional info and ability to change water consumption size amounts. Not a biggie but adding option to snap photos of foods would put this app at the top of all other similar apps. Overall, nice work!

Rope and flyer ,

Very easy to use & effective

As someone who is moderately active and looking to become more active and healthy, I find that lifesum is a very straightforward and staple app. It allows easy food, fitness, and water tracking, as well as helpful recommendations for maintaining a healthy life style.

Healthcareilove ,

Helpful

I love that it's so helpful even without premium. I would prefer more of the premium features without the entire cost, but it's helped me lose weight while being healthy.

ellie.steel ,

Gorgeous, easy to use, and fun!

I love taking my food, but sometimes apps make it feel like a chore. This app makes me excited to log my food, and the interactivity always means that there's something new to do!

Kels_Belles ,

Great App Overall

I have found this app to be very helpful. The only complaint I have is the lack of recipes for certain diets, and misinformation listed when scanning foods. Other than that it is great!

LaurynL526 ,

Love this app!

This app is amazing, it makes tracking your calories and macros so easy and it really keeps you accountable. Love how you can just scan the barcode on the food you're eating! Simple and fun.

Developer Response ,

Wow, thanks a lot for this energy-boosting review, we're very glad to hear you like the app 😊

Roxi Roxx ,

Love it!

I love that it gives me feed back on my food choices. I don't have to subscribe to adjust my macros like other apps. I love that the subscription does allow me to track sugar, sodium, body fat percentage, etc.

Developer Response ,

Thanks for the review, we're glad to hear you like the app 🙂

Momomomo no ,

Nice app but...

I like the app but the food database needs a lot of work. I deleted this app last year because of this issue and I tried it again in hopes it'd be a little better. The barcode scanner also needs more accuracy. It will either give me the wrong food but the right calorie count/measurement or the right food wrong calorie count/measurement.

Developer Response ,

The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on ""Edit Food"". Please, find more information here: http://support.lifesum.com/customer/portal/articles/2351746


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.


We will, of course, constantly clean the database from our side as well.

benhawk ,

Problems adding foods.

While there are many nice features to the program, I have difficulty adding new foods to the database. Oftentimes the program simply crashes out in the middle of adding a new food. This is frustrating, and I suspect is reasonably common, as it is very rare to find shared updates to the food database for download.

amburgeronabun ,

Awesome, but slightly inaccurate.

Perhaps I just need to upgrade, but the only complaint I have about the free version is that I can't input specific weight training exercises, i.e., leg extensions, bicep curls, etc. The only option is "Machines, Heavy." I don't know what constitutes as heavy, but I appreciate the ego boost, Lifesum.

Candyfrmhouston ,

Love this app

I love that this app gently show you the direction you should go in to reach you weight goal. It shows how many calories per day you should consume to & what areas you should be eating them. I just love it

Serenade8284 ,

Great app, needs a little work

This app is awesome, I love the setup and recipes, but it definitely has some minor issues and optimization that could be done.


-Pros-

Very nice looking UI

Daily recipes geared towards your diet choice

Multiple diet options calculated to your input (ketogenic, high protein, etc)

Great statistics tracking to watch your progress

FitBit compatibility


-Cons-

Sometimes the food measurement options are just crazy

I cannot print out a food log

Food input can be a little bit of a hassle

Subscription option can get expensive

TBONEUCUS ,

Biased grading of meals

This app had the potential to be amazing. It's beautifully designed and aesthetically pleasing. Easy and fun to use. However the grading system seems unfair. I could have a very greatly breakfast which earns me an "A", but as soon as I drank an 8oz glass of orange juice, Unhealthy! Chicken and rice with an Apple? "C". I don't think the grading system is very balanced. I would recommend having true nutritional experts weigh in on the grading of meals.

Maverick_fan ,

Love this app

I have been religiously using this app after I found this as one of top rated apps on iTunes. This has helped me achieve my fitness goals. Lost 13 pounds in a month by keeping track of diet and fitness. Thanks Lifesum

Eclecticpages ,

Lot of Potential

I really want to love this app, it has a lot of potential but isn't there yet. The nutritional database is very sparse and often incorrect and it does not recognize a great many barcodes.

I've just set it to cancel when my subscription runs out and will go back to my fitness pal.

Sorry guys, I have tried to love you for a month now but just not feelin' it.

Yipperman ,

Must read

We all understand that it is not 100 percent accurate.

But rather a great estimate.


Works great for me but I have trouble reaching my weight goal. I want to gain 10, because I'm so active on a day to day basis I burn large sums of my calories.

dulce_gatita ,

Like it so far

I like this app more than the others I have use but Im on a keto diet and the app does not count net carbs because of that healthy stuff come out to be with a sad face! I wish that could be fixed.

C Borden ,

Potential

Started just fine on my iPhone 7 (with latest updates) for a whopping ten minutes... now it opens and crashes. And help? Directed by the developer to go to support within the app. How are we supposed to do that when the app crashes almost immediately? Disappointed because I was excited at its easy setup...

Developer Response ,

A fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

PissedandDissapointed ,

Agree... Great idea but unreliable/buggy!

If I could actually rely on this app to sync consistently with the iPhone app, as well as enable quick updates from the watch it'd be great. But, you can't... It crashes, freezes and is rarely responsive from the watch interface. I really like the integration across other apps, as well as the user interface, but without a reliable watch app it's somewhat of a nuisance.

Sherifi1965 ,

Meh

There are already so many apps that counts calories and activity etc. the thing I was looking forward to in the app is the health grade thing but they are mostly don't make sense and you can't get an explanation with out an upgrade, maybe they should consider a brief trial because why the hell should I pay for something I haven't seen. Finally I am not sure if it my imagination but the food database looked French based.

BigDaddy447500 ,

Best fitness app imo

For someone trying to gain weight and eat more and stay healthy this app is by far the most user friendly. It's also the most interactive and has a fresh design. This app can use some additional features though.

Teflonthadon ,

Almost there …

This is a beautiful app and very easy to use. The UI is bar none the best out there. The food grade is helpful not sure how accurate it is but non the less gives you an glimpse why it's a D grade. My ONLY gripe is the weak food database. They need to seriously fix this

ArtsyRJ ,

FitRJ

This app keeps me motivated to work and input every day. The recipes, water tracker, and easy integration from my FitBit and RunKeeper activity makes it my personal fitness buddy that keeps track of everything I need.

SashaAgapov ,

Lazy updates

Pros:

Great design, thought through UX.

Cons: very weak food database with Whole Foods not represented at all, very slow updates and tons of bugs. The new Friends feature simply doesn't work and won't allow me to add stuff to my diary. After several months of using the app I don't recommend it — good design doesn't fix horrible bugs and pathetic food database.

Le atman ,

My money

I I'm super mad you charged me 50 dollars from my apple account and I didn't even no I was going to be charged and I just downloaded this app please I want my money back I need it stop ignoring my massages

Oliver Perry Sall I ,

Fantastic app

Does what it says it does. After only a few days with the app, I'm already more health-conscious and knowledgeable about what I'm putting in my body than I've been in months.

Rainbow SplashXD ,

AMAZING!!

This app has helped me eat better and exercise way more. I'm noticing changes in my body I would've never seen without Lifesum! Your neals and exercises are very easy to list. I absolutely recommend it 😍😌❤️

Zanjea ,

I love this app

This app is so helpful that I bought the extended app. In this first week of using The Energizer I have lost over 7 pounds! My daughter has just started using it as well! Will update as time goes on.

aputhequickymartclerk ,

Was great, until Points tracking was removed

Well, I downloaded this app on Jan 12th, the same day I started Weight Watchers, since I could track points. The most recent update stated it was for, "important issues," but removed the points option. Had I know that I wouldn't have updated it. Up until that point I would have given it four stars... now, none due to sneakiness and loss of a great feature.

Daniigyal ,

LOOOVE THE IDEA! UPDATE

I still love the app, I even actually sprung for the premium! It's ALMOST there but it is missing a few key features even with the premium. They have a small database of foods and the servings sizes are just difficult. I've gotten frustrated over the last few days. I LOVE the idea...just keep going, much to added.

Developer Response ,

Thank you for your feedback! Please let us know if you have any suggestions for improvement here: https://lifesum.uservoice.com/forums/274566-feedback-ideas


Kind Regards,

Alec, Lifesum

DolphinLover13 ,

helps me so much

everyday it helps me to not eat as much and to be concerned about how much food I am eating! and it tells me how many calories I should burn in order to eat more! truly wonderful

J,yaoi ,

Step counter needs to be fix.

The app is overall very good. But the step counter is inconsistent. It started off working very well but now it's all over the place. Some days it'll show how much calories I lost and some days it'll say 7 calories burned even though I took 6,000 steps

Developer Response ,

Please contact us at contact@lifesum.com and we will help you out!


We apologise for the inconvenience!


Kind Regards,

Alec, Lifesum

KreynoldsGraphics ,

Great phone app, iPad Pro needs help

It would be great if the app wasn't locked to portrait mode. This makes it impossible to use it on an iPad Pro with a keyboard attached. It's a minor change which would let me have a permanent "station" in my kitchen to easily add my meals.

Developer Response ,

Please vote for your request directly here: https://lifesum.uservoice.com/forums/274566-feedback-ideas/suggestions/9668301-landscape-mode-on-ipad

Healthy!! ,

Lifesum

The minute I got it I loved it. I had been using another app to keep track of my calories and what I was eating but LifeSum is just so much better and gives me what I really want to see!!

Developer Response ,

Thanks a lot for your feedback! We are very glad to hear that you like our app!

02186🍀 ,

don't use if not trying to lose weight

Unless you get premium this app is hard to track if you're deficient in something. Since I'm a vegetarian I needed something to track if I was sticking to my diet but this doesn't help in the slightest. But beside those negatives, one positive was the recipes were amazing!

Developer Response ,

We are very sorry to hear that you are not satisfied! Thank you for your feedback!

B************+*+ ,

Food Library isn't as good as Lose it

The food library is okay. It isn't as good as the lose it app. They have so many brands and options compared to Lifesum. It's okay having the protein calculated and I love how bright the app is, but I think Lose it gives me more accuracy although it isn't as pretty

Developer Response ,

Thank you for your review - we appreciate your feedback! We are constantly working on improving our database! :)

In love 0416 ,

Best out there

This is by far my fovorite app for staying healthy and keeping track! I use it with a written daily planner and sticking to a healthy eating working out routine has never been easier!

Mina Kang ,

Bug ;c

I really like the app and all the features (of the premium version) but there is a bug and I really can't do anything now ;c please solve this problem quickly!

Developer Response ,

A fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

dandelion designs ,

love it

I've just been using this for fun, but I can already see a difference in my body. I was just surprised to find that there was a Mexican food section automatically included, but not an Asian one. I'd think both would be pretty standard!

Kevin Alexeff ,

Latest update is awful...

I have been using this app for four years and loved it. But the latest update is awful. The graphics are beautiful, but the function is gone. Lost all my added foods, can't search shared foods on-line, can't copy from a previous day, everything takes more steps. I'm going to switch to another app even though I lose my historical data. It's that bad! Too bad.

Kattiekinz ,

This app! 👍

This is the push I've been waiting for to help me lose 10 pounds, so far it's working well. I love that it tells me if I should eat more so I'm not hungry through out the day. 👍 Overall great app. 😁

Bbellla ,

Very helpfull but too pricey

Trying to gain a few pounds and keeping track gives awesome results. Unable to track the rest id things we eat like vitamins, etc. Also a little too pricey. Will delete once free days are up.

Tbaje13 ,

Glitchy

Absolutely hate it! It's has a nice user friendly look but it's slow, barcode scanner brings up wrong items, and it freezes. The paid diets aren't extensive, nothing you couldn't find on Pinterest. They also don't account for vegetarianism/pescatarians or the like. Makes no sense paying for three diets and additional stats that would be available for free in other apps. Deleted!

Customer1837574 ,

Great but could be better

I love this app. But it would be great if they allowed one to input more that just sodium, cholesterol... I mean putting in things inside vitamin supplements. There is no category for them, so although their good for the body the app marks it as D, not too many nutrients.

Ale91178 ,

Good

So far so good I like the calorie tracking if you want to lose weight . I hope they keep making it better and updating , love the quality graphics .

Swonavy ,

User for a couple of days.

So far so good. Lots of pre programmed food to record, looks great, and syncs well with my other health apps. Also this app has great recipes for a small sub. Hope to loose some weight soon😉

AddyZG ,

Good App but Buggy.

I truly like this app but at the moment it's still quite buggy hence my two stars rate. I've reported to their customer service and they reply me fast and with a good explanation. I hope their software engineer is fixing this issues ASAP and new update will be release soon. Looking forward to use this app more often in near future.

Plattyplatter ,

Great!!!

This app is great. Although sometimes I wish it had a bit more information on some foods or some foods or brands aren't on there. But otherwise it is the best food tracking app there is.

Billy bob used cars ,

Pretty Good

Pretty good app. Only thing is I have to make a few exceptions to certain things for my level of training. However, for the most part it helps me keep track of nutritional needs and goals for the day.

Kar22k ,

Took away the one feature I loved

The reason why I started using this app over myfitnesspal was the daily ratings. I mean the user experience is a better better but once the daily rating became subscriber exclusive, I lost the commitment I had to consistently use this app.


Myfitnesspal has a larger barcode database and gave an option to input your own foods and meals.


Advise, bring back daily ratings to new users.

Hipstashownuh ,

Works great until I press on My Profile...

Everything works wonderfully until I try to select my profile. The app closes when ever I press on the profile button. I've restarted my phone& deleted the app and reinstalled it. Nothing seems to work. Please fix!

Italy A. ,

I Would Like Some Improvements

I really find this app useful . It personalizes to any 13+ age which is really great . I would really like a setting in which I could complete my diary and get a prediction on when i would reach my goal weight

redshirtkiller ,

I wish I hadn't bought the membership...

Apple really should think about allowing users to upload screenshots of problems. This app has a hysterical bug that renders it and my subscription I just purchased completely useless. According to the exercise tracker I've put in, at last check, over 109 miles walking today. Yeah, that's not the case. So it's throwing everything off. Please fix this :(

Cjminich ,

Great food diary and fitness app

I like looking at food from a good for you standpoint not just calories in, calories out. I love the update adding the amount of veggies and fruit I need each day, especially the dancing broccoli 👌

paigealalalala ,

A MUST PURCHASE

I've loved this app to track my goals. It shows where and how I can improve. The app is user friendly. I have premium and thinks it's the best thing I've bought to reach my goals.

Jfkricoeicir ,

love it but it's glitchy

ok so i've been using the app for only a week now and it's super helpful!!! my favorite feature was the "day rating" but.. that seems to have stopped working suddenly. now there's just a green tab that says "day_rating_diary_rating_ready_button" and obviously that's not supposed to be there. it won't let me see what my rating is for today or any other day, when i click on it the calendar opens. i've tried reinstalling the app and restarting my phone. please fix this !! i'd really to be able to see my day rating again :)

megankay48 ,

Not loving the new update

I've had this app for a few days & was loving every part of it, but the new update for the apple watch removes all of the interactivity that was available and makes the watch almost useless. Please remove the avatar and revert back to the old version and I will definitely change my review back to 5 stars!

H_Smo ,

Great app

Not only does it track you, but it sends you motivational messages too. It gives you a detailed health plan to fit your specific needs.

Developer Response ,

We're very glad to hear you like it ⭐️

AlexW.. ,

Great idea. Terrible execution.

I want to like this app, but can't. It took three tries to setup my profile. IShape is slow, buggy and doesn't work. The food percentages are wrong, and adding food doesn't seem to work right. There are numerous spelling mistakes throughout the app. I'm going to put it on the shelf. Hopefully an update will be usable, otherwise I wasted $10.


I will now check out daily plate and mynetdaily, both seem to work.

Jmaddox1213 ,

Not so much

I used this app everyday for almost 6 months and then it stopped letting me "create food". So every time I needed to add a food that wasn't in the database, I had to get on the computer and add it. I like Myfitnesspal way better, because you can scan the barcode on whatever you eat and add it that way.

Swaggorilla ,

So fun and useful!

After 90 days on MFP I switched to lifesum and love it so much I wish I had used it in the first place. It's super easy and artsy (especially the little water glasses ;) ) and it is such a fun way to track my health. Keeps me goin man!

mcowell526 ,

Update is great!

Simple to use and great features. Definitely my favorite health app thus far. HealthKit integration is awesome.


I use Lifesum, my Apple Watch App, Healthkit, Runkeeper and my Withings Wifi scale app and they all integrate with HealthKit to give me a great wholistic do view of my health.

lucaskd ,

No!!

Let me start by saying this is a beautifully designed and user-friendly app. I used it primarily as a food journal, but I can't get behind the injustice it's doing to people accepting and acknowledging these food ratings as accurate. Frankly, it's unethical to (mis)lead users to believe that a Diet Coke is an 'A' and regular Coke is an 'E'. Tisk, tisk... Hoping for a moral update 'cause the app is otherwise a great tool for tracking intake + outtake!


(PSA: don't drink either, but seriously do not opt for diet!!)

11010 Steve ,

Great!

It's a great app, but I have one problem. When you choose the weight loss plan, it asks you for your weight, and what your "goal weight" is. So I entered both it said "try a different number" for my goal weight. But that is my goal weight.......

Zigoat ,

Easy and simple

I am surprised that the free version offers as much as it does. The food tracker has a wide range of options making it much more accurate.

Sammcbettis ,

Great if you pay for it

I caved and bought the premium account for 3 months to see if it's worth it and u suppose it is. My main gripe is that all the recipes are in metric measurements and I'm a xenophobic American and I need my dumb imperial measurements that I'm used to! Idk what the heck 200g looks like! An option to convert inside the app would be awesome.

vpqm2 ,

it keeps shutting down!!

I have been using the app for 3 days and I was loving it, but now I can't get it to stay open!! it opens for a few seconds, then just shuts down. I was going to upgrade but I will probably delete it by Monday if the problem isn't fixed

Developer Response ,

Thanks for your review and our true apologies for this inconvenience! Can you please send us your device details so we can find a solution? Please send us your details at contact@lifesum.com - many thanks in advance!

CVespa ,

Normally enjoy

As of lately this app has really helped me track my macros which has been a little difficult in the past.

The only downfalls of the app are this update has had many glitches.

sbharris ,

What can I say!

I have had this app for about 6 months now and I have lost 25 lbs.! The food database is huge! The only thing that I would like to see different would be it's ability to calculate body fat %. You have to rely on an outside source.

MoseyD24 ,

Love it!

I can really say I love this app! I have been using it for three weeks and I have lost 9 lbs in this short amount of time! It has changed my life on how I eat and I am very happy with my weight loss!

Alexanicole:) ,

Love this app!

I wish there was more food choices but other than that this app is amazing! Really helps me keep track of my daily intake and focus on how to eat better!

KatelynNicoleJo ,

Great app!

Tracks what you eat, and it has a lot of options. I work at the Cheesecake Factory and I wanted them to track one of my dinners. They had the salad I ordered and the calorie count. Impressed with this app thus far :)

Loula5678 ,

Needs improvement

Wish I could add my own type of exercise and meals and for the premium to actually have guidance I thought that was the whole point of paying the extra bucks... I will def give five stars if some of these get fixed thanks id love it more!!!

girlyrita13 ,

Keeps Crashing

I just downloaded the app last night and really liked it - it worked great. Today I tried to open it and it keeps crashing - every time I try to open it. I'd love to continue using the app, but when it won't stay open for more than 10 seconds, it isn't usable. :(

Developer Response ,

Please contact us at contact@lifesum.com and we will look into this!


We apologise for the inconvenience!


Kind Regards,

Alec, Lifesum

JCDearest ,

Bugs!

New to Lifesum first week went smoothly. Now I'm having issues with the weight tracker. I update my weight every morning but the app has gone nuts and changes what I entered to 30 pounds less!!! I keep switching it back to what's it should be but every time I open the app to log meals and water intake it has dropped it again to 30lbs less that what it should be. This is becoming very unreliable

Developer Response ,

That is very odd! Please contact us at contact@lifesum.com and we will help you out with this!


We apologise for the inconvenience!


Kind Regards,

Alec, Lifesum

Poppyksimpson ,

Great app

I really like using this for my Keto lifestyle. Keeps me posted on where I am throughout the day and easy to use. I haven't had any bug issues yet, so everything is great so far!

Developer Response ,

Thanks a lot for your rating and feedback!

JenJensMac ,

Love this app!

I love that this app keeps me accountable for what I eat. I have a goal in mind of how much weight I want to lose and this app really helps me stay focused. I love that it talks to my Apple Watch and tracks my workouts!

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

Ellaxio ,

I love

I've use this app for two weeks to track my caloric consumption and I have lost 10 lbs. it's amazing how much of a difference one can make tracking what they eat

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

yamyx ,

Best app I've used

I've used several apps before but this is 100 times in front.

Beautiful user interface, very easy and fast enter foods.

Integration with others running apps.

Good job!

Dutch latte ,

Just awesome

Best way to keep track of all the calories you eat a day.

And since you see what you eat, you make smarter choices and the pounds start coming off!

Polevata314 ,

Great app!

For some reason the syncing with the Health app is a little off...it gave me 3 repeats of the same exercise. It should be possible to delete them like on the website. Other than that, it does all that I wanted and more! Very sleek and very useful.

KatePiv ,

Easy to use

I have been using different apps, but Lifesum was the easiest! It takes me less then a minute to put in all food for the day. Really nice advises and reminders. Simple, easy!

Tpete9999 ,

Love this App

Easy to use. Accurate calorie calculations. Love that it keeps track of your water consumption and the water notifications keep me hydrated all day. It's very convenient and easy to use.

Mommy 2003 ,

Love it losing weight

I'm losing weight and because of it I have told two of my other friends and now they are doing it and losing weight also

Jenmgrace ,

Better than expected

I have been using my fitness pal for a while. I wanted to see what the difference was and have been pleasantly surprised. The app tells me where I'm being deficient in my nutrients and gives good recipe suggestions.

K2M2Pizzle ,

Wish it was more user friendly

I really wish this app was easier to add recipes. If it was, it would be perfect. I cook a lot and having to add each item is too time consuming. My Fitness Pal has an option to import recipes from online. If this was the case, I would keep my subscription and continue to use it.

Chocolate addict SK ,

Very accurate

It's amazing how detailed this app is I've downloaded some other apps before which had a bad quality but this one hasn't failed Me it is amazing

Ms6339 ,

Love the app but.....

I love this app and how it rates your meals. It would be extremely helpful if it gave suggestions to go with the meals to make it a better choice. I have yet to get a complete healthy rating and I don't know what I'm missing or should omit from my meal.

Janey_Girl ,

I like it a lot!

I think this application is the one I use the most. The interface is very simple to use and I like that you can find all the foods you need by searching. Thanks!

CJF/RTF ,

Love so far

So far I really love this app it has helped me lose weight just by adding food and for me I have to write things down anyway cause of my memory but I can't do complicated with my head injury and it's very easy to me so far

flowerp ,

Macro counting made easy

While I don't use all of its features, lifesum has been the perfect companion to an important body composition change. I will probably keep using it indefinitely.

Wickawickawhaa ,

GREAT APP! However,

If they were able to make monthly payments an option for premium that would make it more attractive to buy.

Banu Belle ,

Having the same problem!

Love this app usually but the new update messed up Health app import of activity. Now it looks like I exercised for 15 hours in a day. Please fix. Thank you!

Granderiviere ,

Lifesum is right on the button!!

I love this app. It keeps me on track, tells me when I need to do more, do less, informs me by rating my meals and helps increase my chances of staying healthy. I love it!

我有冰棍你吃的着么? ,

Best diet app

I didn't realize i was living in a very unhealthy way until I am start using lifesum. And it so specific about every detail of eating also lifestyle.


Highly recommend

Goloanna123 ,

Amazing, but crashes like no other!

It's amazing if it's not crashing. All it needs to do is to not crash. That's my only complaint. I love how accurate it is! And it tells you everything! Please just fix the cashing!

LORDZO ,

Amazing App! :)

Many things to upload and update about your health. If you are looking to log your exercise and keep up with your eating foods and habits, this app is perfect! Very good app, well done. :)

BMH7989 ,

Needs improvements

Does not sync automatically to Fitbit, makes u click like three screens and then requires You to press sync. Doesn't refresh/update weight even if entered. Would be nice to have option to check food nutrition without going into a meal - if I'm grocery shopping shouldn't have to pretend I'm entering food for breakfast.

Okkony ,

New Upgrade is a Disaster

I've been using this app for a while and always liked it until this last upgrade. The new graphics are pretty but it freezes and crashes constantly. It can take five or six attempts to sign on and them freeze in the middle of an entry. Very unhappy with this as it's so hard to use.

Jaimeleigh426 ,

Good but inaccurate

I like the app. I like that it reminds me to track and drink water. I love the motivation it provides. However, the amounts and calories in many of the foods are inaccurate and the exercise isn't able to be customized with time and calories burned. Needs a few updates

afghanmoose ,

Meh

I'm an avid health app user,here were the problems:

1)watch app never worked

2)this app is purely subscription based, so after 3 days you have to buy the yearly plan

3) their customer support sucked,I emailed them 2 times and no actual reply. Then j emailed them about a refund and they got right back to me.

I use lose it app at the moment and that's all I need.

StJohn92 ,

Excellent!

I must say I've only used the free version, but even that helps manage your basic health and fitness goals! I look forward to upgrading so I can sync with my Fitbit!

Lalamnb ,

Really good but...

This app actually helped me lose some weight and become mindful of what I'm eating, which is great... except most of the features can only be accessed my buying a membership, which I hate. I don't have the money to do that, and I'm sure others don't either.

kristinkaya ,

Love it

Used this to help me be more conscious of what I ate when I tried a gluten-free diet during lent. It helped me also to understand how many calories I was consuming per day and when I ate unhealthy the fat was high.

Lulubear420_Kadinger ,

Amazing

No complaints gonna try it out today and see how much better premium is. If it's this good free it'll be even better paid for!!! Can't wait 😊

Developer Response ,

We are very happy that we can support you with your goals!

Infernaljack ,

It freezes too much

Very great app !! Helped me to stay consistent in my meal plan start seeing results instantly . Was skeptical about how much carbs I had to eat daily to lose weight like 50% however , the results are astonishing . The only downfall is that it freezes

Developer Response ,

Please check if you are still having this issue with the version 8.4.5 which you can now download from the App Store.


If that fix will not help you solve the problem:

We have solved the problem, are currently testing the fix and will soon ship the new release to Apple who will then release it soon.


Thank you very much for your patience!

Dagi02 ,

Nice!

The app has an organic feel to it, so it is not really a burden to document food. Also, the meal ratings are helpful too. However, a few features are closed to people who don't have premium membership. Nonetheless, it's really nice.

Developer Response ,

Thank you very much for your feedback! Due to our running costs we have had to charge some of our features but it is still possible to track your daily intake with our free version. Thanks for understanding :)

RebeccadeW ,

Awesome app that easily tailors to your needs

This app has helped me gain muscle and lose fat. It can be a little tricky to navigate at first, but once you get the hang of it, you will find yourself reaching your goals faster and with more ease. Things I like:

Easy to manipulate your diet goals (carb % / fat % / protein %)

Fun and interactive

Fruit, vegetable and water additional goals to increase health

Snapshot of your macros at any time during the day

Large database and scanner for food entry


One of the only fitness apps I've kept using

graisinbrand ,

Horrible. Had High Hopes.

I don't normally write Reviews but I had to in order to warn others before getting this app. This app had huge issues with syncing, water log not working with Apple Watch, very buggy and crashed a lot! Until problems get solved, stay away from this app. It's a waste of time downloading and trying to work around the bugs and constant crashing.

m_usic/m_aster ,

Good potential but....

This app is clean, cool and informative. The free version is great and I was looking at upgrading until I saw they had monthly payments. I feel you would have more upgrades if you offered a one time fee rather than monthly payments. Seems to turn people off.

SAShoup ,

Update?

I loved this app until the new update, it will not even update all the way, the logo is gone, it will not let me delete it and reinstall. But when I go into the AppStore it gives me the choice to download again, then never finishes. I am very upset because I paid over $35 for this app, now I can't use it. If this changes, I will be happy again, but as of right now, I can't even use it.

Ckiley01 ,

Gorgeous App

So far so good! It's very well designed and easy to use. I highly recommend getting this app, even the free features are super useful. Definitely the best tracker app I've used so far!

Breilleroibb ,

Great Way to Get Healthy

Rates meals and days so you can make better decisions in the future, tracks progress, great format that's easy to use and see. Would highly recommend!

brianminor ,

Multiple Updates since bug reported and still there

I reported a bug about 2 months ago with 3D Touch the home icon and was told it was being worked on at least 2 updates have come out since then and when I still 3D Touch on the icon it defaults to lunch even at 7AM. I'm switching to Lose It!

THEMRSHURT ,

Better Than Any Other Fitness App!

Love it! So much easier to follow and much quicker. More exercise options to add your calories burned! Very pleased and will continue to use it daily!!

Terry579 ,

Suggested improvement

I find this app very helpful but I wish when adding a new food you could add more than just calories. I would love to be able to add other nutritional facts (protein, fiber, etc.) and save the food.

snowyla ,

Makes a tedious joyless task fun!

Lifesum makes the tedious & joyless task of meal tracking delightful. There's a perfect combination of playfulness & design that makes tracking meals fun. I also love their taste in recipes. The animations & design are the best I've seen & remind me why good ui matters!!!

LaurasWill ,

Great App

Married with a breastfed 6 month old so the app really helps me hold myself accountable for getting enough water & eating properly even when my spouse doesn't.

FuxkinUsmc ,

Amazing app for anyone serious about nutrition.

Allows you to scan barcodes and enter 1/2 servings and search specific products. Recommends the proper amount of calories and macros for each meal.

Sewnikki ,

Please fix new version bugs!!

It updated and. Hanged color yesterday and now nothing works right. All of my own recipes and meals are missing ingredients when I try to edit them it creates a whole new recipe in the list and then when I add it to my day, it never shows up. This is very frustrating!! I just went Gold a week ago because this app is perfect for me. Please fix it soon!!!

Nubia 9388 ,

First time user

I've just heard of Lifesum, the little I've been seen I liked it. I have high blood pressure and high glucose. The doctor send me to eat healthy and walk 45minutes 3 days a week. I hope with the help of this app I'll get in track. Thank you Lifesum!!👍🏻

awacting ,

One of the best health apps

I have used lose it! Before and this is a totally better app...there is a feature to remind you how much water you should have which I love! The downside is it's hard to input your own food :/

Millie & Mae ,

Used to love it...

Now I'll be removing it from my phone. Originally you could add water, meals, and exercises at any time in any order. Now it does it by steps. So for example, if you exercise first thing in the morning, you can't enter it before breakfast. Not everyone is on the same schedule. Take off the steps and it's perfect again!

Xander4ever ,

Awesome, but you can improve something

Developers keep on improving this great app, the most important is to add more exercises for gym (such as lifting weights, including different types of them (free and fixed)

Rogerluan ,

Messy Search

When searching for meals, the results are all messed up and confusing. Pictures would also help A LOT on these searches.


Other than that, the app is great! Wish the high protein diet was not premium.

Tmee11 ,

Decent app. Overpriced.

It's a nice app it gives you a few more features, like recipes and more detailed info (if available) for foods. However, it is way over priced, considering myfitnesspal is free. The app does not feature a widget which is super annoying (myfitnesspal has this feature). Also, I've found that the "add water" function on the Apple Watch does not work! Very frustrating!

Kells! ,

Great App!

I absolutely love this app. Besides being able to track by food, I like how it syncs with my FitBit. I also love the design of the app. It's very colorful and appealing. I would highly recommend this app.

AaronLH ,

So crashy, edit: and buggy!

Basically crashes once for each time I want to use it. Sometimes through long hangs followed by the system killing it. Quite frustrating, certainly wouldn't pay for this level of quality.


Update: also super buggy. Added a protein shake and suddenly went from 500 cal left today to 1300 and my snack budget became 2000. So. Many. Bugs.

Matawa81 ,

The best! Well worth the price.

Not sure how they can improve on this app. Although some way to track weightlifting and running progress would be nice.

Iixory Purplez ,

Good idea but failed miserably

Pros: looks nice, circle fills up based on how much you've eaten


Cons: changes your "pounds lose per week" even though you try to change it, can't track your real food because there isnt a lot to choose from and can't delete food /: just wasn't for me.. Myfitnesspal is 100 times better >_< I'm just looking to try something new /: but not this one ._. Sorry app..

lissajustine ,

Great

I wanted to lose a few pounds and this is the perfect helper tool. I can keep track of exercise and diet, and even water intake. I used to have 3 separate apps for that and then I found this one. Love it.

Kirnostik ,

I wanted to like it

Intuitive user interface, software worked fine on my iPhone 6. However, food database was extremely sparse compared to other products that are available. I found myself regularly having to manually input food values from very popular stores, for instance Starbucks.

PrismBlue ,

Poor design and functionality

When I initially downloaded this appointment really liked it. But after paying for premium I realize now all the problems with it. Some of the nutrition information is wrong and it seems to not even know how many ounces there are in a cup. In addition the search function in the diary is very poor. Save your money on this one.

Pintrestforlife ,

User friendly

It's easy to use. The lookup list is what keeps me using it. I'm not a serious calorie counter but this keeps me aware. It has helped me to make more conscious choices. There's a lot of useful things in the free version.

Agree with dr ,

Exercise increases really screw up the data

Just to echo the other people who have commented on the crazy increases in exercise. I feel like it happens when you go back and fort between days to compare your progress. I just want to highlight that this should be fixed and if it is, this would be my go to health app

Evejoe2 ,

Food Tracker

This is a great way to jump start your weight loss. Tracking your food is the number one way to lose weight. I'm a fan!

Марго_МК_0000 ,

Good!

Great app! The only thing is I wish it would suggest meals/foods based on the carbs/fats/protein intake.


Like if throughout the day you had more carbs than needed, but too little protein, I wish the app would send a reminder like "we suggest you have cottage cheese for dinner".

Crazychickidae45 ,

Used to love it, now it's kinda glitchy

I started using this about 2 weeks ago and it was AMAZING! But over the last few days, it's started to become glitchy. The app freezes, the walking count is always off and keeps resetting. It's too bad, LifeSum was so good!

Developer Response ,

We have just launched a new version that will solve this issue. Please download the latest version from the App Store. Should you still experience any issues after the update, please contact us at contact@lifesum.com


We apologise for the inconvenience!

*.:Abby:.* ,

Loves it!

I love this app! I use it everyday! I've lost 4.5lbs and I've only been using it 2 weeks!! I only wish they had more food options and more workout options..

TrisBanshee ,

Could be better

It's very easy to use but it is a little hard to find some foods on the app and especially hard to find the correct workouts

jpleno ,

Love!

I loved Lifesum and it's interface so much that I upgraded to the gold membership within the first day that I got it! It holds me accountable and lays out everything in front of me to clearly see. 😊

Omnine ,

Good, but currently buggy

Though the gold-level prices are a little steep, it's a good app marred by bugginess. The worst is a newer issue wherein adding saved meals to the daily diary adds them to the following day instead. Not great when 50% of the time the app fails its most basic and critical function.


I'll re-review when/if this is fixed.

StefanWülf ,

Solid, extendable calorie tracker

Easy UI, extensive food database which is simple to add to. Wish units of measure were more consistent. Good goal-setting options. Have been using it daily.

Sam razian ,

Completely satisfied--highly recommended

It absolutely worth the price...you can gain or loose weight or be more healthy...it organizes your life in order to having a great shape...enjoy

Fitfirst231 ,

Great

Great app to meet goals for strength training. Most apps just try and get you to lose weight. Not here, you can program meal plans to put on size and strength and not just cut down. Great stuff.

Happy go lucky lady ,

Love the reminders

To track meals & drink water etc. will not upgrade as i've been on this app for 1 week and i usually have trouble staying connected or motivated soon. Maybe with the reminders it will help.

Jacklovee ,

Such a great app!

I like this app better than any of the other apps that track calories. I hope they also input the Paleo/Whole 30 in the diet book for the CrossFit freaks!

SolitaireSerenity ,

So far so good

I'm in love with this app! The key to it is to stay proactive and motivated or else it won't work for you. This is the first app I saw that catered to weight gain which made me hype! And so far it helps to keep me on task.

ZennyHein ,

Losing weight!

Great app. Helped me to stay motivated in order to lose 17 pounds in 7 weeks. I am from another country and many of the dishes we eat are on this app.


Recommended!

Cürran ,

Lame

This app needs work I would like to be able to delete items I accidentally added. For the example I entered a generic item but actually found out listed the real item. If this could improve and also not be so expensive for something that's easily done in another app.

sjcpilot ,

Good app but upgrading is pushed too hard

Like the app, like the motivation. However, upgrading to a $10 per month plan is not worth it and pushing it on the user so aggressively is annoying and distracting. Myfitnesspal is a better choice for a completely free and fully usable app.

Leahbee232323 ,

Don't purchase - they change what you purchase and no refunds!

I purchased this app (full year membership) specifically for the keto feature and one day I open the app and they no longer offer the options for that diet! When contacting them they would not refund or help out in any way! Don't purchase theirs tons of free apps that are much better out there like myfitnesspal!

Robrogan ,

Finally a useful combo

I love the diets and suggestions, but the recipes really make this more than just calorie counting which many others don't go beyond.

Get it do it ,

Fit is sweeet

Very good app but the only thing is not to many exercise options like when you go to the exercise option but "excellent"

A. Mata ,

So far so good

Learning so much about food and how to have a more balanced diet. Already losing a little weight- excited to see where it takes me

dawoodmansour ,

So far so great!!?

Hello first of all amazing app, great layout and good features. I've just started and I really want to lose weight do you guys promise this will actually help me? And does this app notify me when I lose a pound? Good tracking system 👍🏼

Developer Response ,

Thank you very much for your review! You can see your progress in the statistics in the app.


We wish you good luck with your goals!

Zincabarone ,

App crashing

Hello not able to contact you thru the app because it shuts down after opening and you do not have an email on your website for assistance. Upgraded to premium and now app closes after opening. Please advise. Thanks.

Developer Response ,

We have just launched a new version that will solve this issue. Please download the latest version from the App Store. Should you still experience any issues after the update, please contact us at contact@lifesum.com


We apologise for the inconvenience!

Brnbor ,

Bugs

All this app does is crash my phone and watch. Please fix, I just upgraded to a paid membership and now I can't use the app.

gk001 ,

Great!!!!!!!!

I like this program alot, but i would like another update that could include what time the food was input. This would help ppl space out their meals during the day...

MrsGreenJr ,

Good App

I like this app. It's easy to use and keeps you on track. However, I wish you could use other features without having to upgrade. There should also be more diverse exercises in the database as well as food options. Overall, I love it!!

Leonard Cooper ,

In app purchases are broken

In app purchased is completely broken. I have bought year membership almost a week ago, and still do not have it. Tech support claims I was logged into different account while purchasing. This is ridiculous. Taking into account that they answer once a day this is getting really annoying.

Ldisme00 ,

Love

I love this app very much. It is simple to use and very efficient. I don't get bored with logging foods, and I have definitely lost weight from using it. 10/10 recommend 💘

Queen yogurt ,

❤️❤️❤️❤️

I love this app! It is perfect for tracking foods because they have every brand in their system so you can record exactly what u ate and it's calories! The only thing I would change is to have the app GIVE A ONE-TIME PAYMENT OPTION INSTEAD OF MONTHLY!

GirlyBaseballChick ,

Very Handy App

I'll probably purchase the premier but I'm still just getting started. The app really gives me the ability to track everything I want. I can also link it to the iPhone health app.

gepper247 ,

Great app

This app is great for understanding food! One small thing is it's hard to pick the exact right brand of things sometimes. But other than that great!

Boudiccacruz ,

Confused a little

So far it's an amazing app and I love using it. BUT the subscription says $3.75 a month or $40+ a year. Do you only have to pay by month or the whole lump sum at once? Just a little confused on that.

Developer Response ,

The total sum is deducted right away when you purchase a subscription. We show the prices per month so you can compare the pricing per subscription better.

kittenmitten245 ,

Great Graphics but...

The sleek design is refreshing, but everything useful costs extra. The silly thing is- these extras are free in other apps. I'm not going to pay $30 upfront for a 6 month commitment to an app "extra." I can get the same info for free pretty much anywhere else.

Developer Response ,

Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

PittStateRocks ,

Trial

It was great at figuring things while still researching macronutrients and how it all works. So much more efficient than counting calories. Will definitely upgrade soon.

Developer Response ,

Thank you for your feedback! ❤️

AtillaZI ,

Love the shape up

It is a great tool to use to know how much calories that you are taking. This helps to see what kind of food selections I need to do to loose wait. Helps me big time.

MarinaSn ,

Very easy and simple

A huge database of foods it what i appreciate the most. You can take advantage of using foods that other members created and also add /create your own

DavisFlyer ,

Don't buy it!!

I was ver happy with shape up. I had almost one year with the golden subscription but they recently change to this and change everything. Nothing works now!

Most of my favorite food is lost! You cannot copy from the day before, like with shape up, every time you enter you have to sign in, you cannot see your weight day by day.

It is useless!!

Maggie schultz ,

Helpful and easy

I just started today, but this is so simple to use and I think it will help me on my journey to lose weight and improve my health.

Anime rocks 4ever ,

Review

This app works very well. Though I have just downloaded it, I can not wait to see my weight loss process with the help and guidance from this app.

Splunket ,

Works, but not very user friendly.

Downloaded for the iWatch compatibility. Missing a few features, and user interface is a bit difficult to use, but overall, performs the desired function.

Rnprac ,

Amazing

Best health app out there period! The choices in diet are perfect and so essential because not everyone can follow the same diet plan. I have gluten allergies and I tend to eat more fat than carbs . This app rocks my life

CHIEF DANK ,

Exactly what I was looking for

App has it all you really can't go wrong with all the features it has for free. The premium seems like it's something I would purchase in the future.

Developer Response ,

Thanks for the kind words! We're happy to hear you like the app and we're looking forward to the future 😎

Former Fitbit Loyalist ,

Love it

The experience is great, intuitive. The look and feel is modern and easy. Love the idea of the different plans and feedback on food logged. Please add more food plans and recipes. Also an integration with Hidrate water bottle would be great.

Developer Response ,

Thank you for your great feedback! We are working hard on bringing a bigger variety of plans and recipes so we shall be constantly improving on this! Regarding your request, please make sure to post it in our Uservoice page http://lifesum.uservoice.com/forums/274566-feedback-ideas. Thanks! :)

mel.adventure ,

Handy and Easy to Use

The app is very easy to use and is super insightful. I would like to see "vegetarian", "vegan", or "whole food plant based" as diet options. Mine is currently set to standard although I eat a whole food, plant based diet.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement here: https://lifesum.uservoice.com

Ewinen01 ,

Very useful and straightforward

This app is great for not only helping me to see what I'm actually taking in but also to keep my on track with a healthier lifestyle. Keeps me motivated.

Ani886 ,

Great app

I'm really enjoying the app. I just downloaded it yesterday and I'm loving it. It has almost everything I would like to see a place for vitamins and supplements on the tracker though. That would make it the best!

CreativePiglet ,

Amazing

This app is great! You can insert almost any food or exercise. The calculations and response time is immediate. The only suggestion I have is to add more types of exercise (i.e. playing with kids, washing dishes).

Isabella HC🐘 ,

Great!!

The ability to scan barcodes makes tracking calories so much more convenient.

Jmandala ,

Awesome support for ketogenic diet

I wanted to try a ketogenic diet and this app has been a fantastic support. Honestly, after 6 weeks using the tool, and eating keto, I can say I've never felt better!

Erin2127 ,

Great so far!

I've only been using this for a few days but I'm really liking all the features and food choices so far!

JessamynGilbreth ,

Love it

This app is amazing, it makes me feel better about how I eat and that I'm makeing the right health choices. Can't wait to upgrade it to the full version. 😍

UYA002 ,

Crashing Every Few Seconds

I really really wanted to love this app but I haven't been able too because it keeps crashing before I can get anything done!! I like that you can see your calories and macros at once and it's beautifully made but I haven't been able to log much because it keeps crashing. It's ridiculously frustrating!!!

Leleshreds ,

Feeling healthier than ever

Helps me keep track of my daily activity and how much food I should be eating to keep up with my workouts

Rytheguy71 ,

Stick with it!

Great app that helps you stay focused on you. Dieticians all say to notate your caloric intake and monitor your exercise routine, this so does it all. Stick with it, and be honest with yourself and YOU WILL see results.

ereckert ,

Solid App!

I like this app better than some of the other calorie-tracking apps I have used. The list of foods in the database is extensive and pretty accurate. I have recommended this app to several friends.

Bailey7875 ,

Easy to use

Easy to keep track of daily protein requirements, which is a challenge since I love carbs and am vegetarian. I like that I can create favorites, meals, and look up foods online. Great app.

Missyharm ,

Logging food easier

Makes logging meals so much easier and let's you know if you need to eat more to keep you on track. Awesome!

Almighty Goddess ,

Track your day in food & exercise

Makes it easy to track food, calories & water each day!

Fitandfabandfun ,

Improve

Love this app!! Would like to see more connections with restaurants though so I can log my food better and see which options on the menu are the best for my meal plan!

Awqdmhfvwegfsrhgeg ,

Me gusta

Very helpful just two inconveniences. 1) sometimes it doesn't have the food you ate and you can't add it and 2) I'm not going to pay to see meal plans and stuff but I wanna see them! No big deal though lol

vm911 ,

The New Look is Horrible

I've been using Lifesum religiously to track my food, water, and exercise this year, and have been loving it. However, I HATE the new look. Smiley faces instead of grades? Not only is it not as accurate, it's also really childish, and not as motivating. I don't like the new color changed from the original green either.

Please bring back the app I used to love!

Kkkkaymck ,

Get this and reach your goals!

So easy to use and fun! Offers a lot of different options to help you stay on track. Get it.

Jwinar ,

Great for Change

This is a great app with a bunch of eating programs that you can change to keep things fun and interesting and it syncs with everything!

StevieYouin ,

You have to pay for everything now

The app used to be pretty good for everyone, but now you have to pay for premium to do basically everything and I feel like I'm not getting much out of it anymore.

Developer Response ,

We are very sorry to read that you feel that way. The free app still allows every user to kick-start a healthy life and maintain it. The advanced features are Premium. There is a team with more than 50 employees behind the app and these costs have to be covered. Thank you for your understanding!

lunastarxo ,

Can I get a refund?

This app most definitely has potential.. but right now it's a total waste. I spent $10 expecting a wide array of foods to choose from.. and it figures that nothing I eat is in here! Update the foods! People eat out, people eat and drink name brand foods! I uninstalled it until there's an update. It's gotta get better than this!

Muslim girl ,

Super helpful for diet and exercise counting

I really love this program I think it's my dream to keep all what I put in my mouth writen down now it the chance to do it and free thanks for this app makers I love u diserve 5 stars.

Ultra_Bright ,

Great weight loss tool

I love this app! I have been using it for at least 2 years and it has helped me hold myself accountable to lose 25lbs and keep it off.

Amy Bray ,

Live This App

It is super easy to keep track of everything I eat and see how many carbs, fat, and protein I eat in a day. Easy to search the online database and find foods to add.

Bangkoker ,

Many Inaccurate calorie counts

This is basically a calorie counting app. Since its subscription based, I expected it to be extremely well designed AND with an excellent food database.


The design looks good, but functionality is weak. For example, if you accidentally add lunch to breakfast, you have to delete the lunch entries and do over.


The database is the real deal breaker. One Example of many I've encountered: 'miso soup with tofu' search comes back with many possible results including: 85Kcal/cup and 218Kcal/cup! Pretty huge discrepancy when one's daily calorie target is only 824Kcal.


Unfortunately the nice design is not matched under the hood.


I'll probably return to free myfitnesspal.

Slovesdisney ,

Slim variety of food to choose from

I love the look of this app. However, the lack of food and exercise listed in the data base makes it difficult and time consuming to use. I have to look up and manually enter most foods that I eat.

Unfortunately for Lifesum, I think I will go back to using My Fitness Pal.

Terrial1180 ,

Love this app

Fantastic app. Easy to use and so many different ways to count food. Love that I can check out other ways to diet and or eat healthy.

Hoepe16 ,

Favorite health tracking app

I love this app. It is clean and easy to use. This is the first app to really encourage me to drink more water. I like the different diet options and recipes and the scoring of my meals.

KyleHorkley ,

Looks and works great

I care about how apps look and this one nailed it. Not only is it easy to use but it's everything I want in a fitness tracker.

Developer Response ,

Thanks a lot for your feedback! We are very glad to hear that you like our app!

Rowil07 ,

I am loving the app

I am loving the app but it seems to start glitching and shutting itself down every once and a while along with twice today before I could add any data.

Developer Response ,

A fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

docs user ,

Lifesum

This app is great because it does the basics of tracking calories and exercise but a lot of the features aren't available unless your a gold member or something. Overall this app is great

02deathscythe ,

Very satisfied so far

Of all the food log/diet apps I've tried I find this one to be the easiest to work with in terms of both user friendliness and utility.

Kajonejo ,

Lost 50 pounds using Lifesum

What more can I say? So easy to use, let's you focus on your day-to-day health efforts without spending much time recording information.

continuousboredom ,

New version is confusing.

The new version has smiley and frowning faces instead of letters to rate the foods and meals. I like the letters from early versions 100 times more because it's so much more professional and less confusing. Otherwise the app is pretty fantastic.

Reviews4You ,

Easy to Use

I always come back to Lifesum when I start tracking calories again.

Jules🔥 ,

Love love love

I love this app bc of the barcode scanner, ease and accuracy! So helpful. One star off because I wish you didn't have to pay for premium features. Other than that, best fitness tracker app I've tried

Neiszy ,

Love

So far I'm loving that this app focuses on nutritional value and not just calories also love the happy and sad faces for some reason makes me want to get all smileys and the water consumption

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

Mhopman31 ,

Great

An easy convenient way to keep track of what and how I eat. I feel more confident with my body and the calories I consume on a daily basis to maintain a healthy lifestyle!!!

emmy_louu ,

It makes me feel a little healthier.

I'm tracking my exercise and calorie intake for my wedding. I was recommended by a friend to use this app. It does a pretty good job with tracking the food. The exercise is another story...

DarlingDollface ,

Just downloaded, app keeps crashing

I don't normally write reviews but I was really excited about this app. I've had it for all of 10 minutes. Any time I attempt to explore the app, it crashes. 😡 I plan on keeping the app for a little while and hopefully the issue is fixed soon.

Developer Response ,

We have just launched a new version that will solve this issue. Please download the latest version from the App Store. Should you still experience any issues after the update, please contact us at contact@lifesum.com


We apologise for the inconvenience!

Arwenp123 ,

This app is amazing!

For those of you peeps still on the weight watchers scam, 1 ww point = 50 calories. This app is very flexible a adding an searching for food, and the chart features are so useful!

Stephie201058995322 ,

Love it

Simple and easy to use! Looks good too. Only reason I gave it 4 instead of 5 stars is that I think the water counter should be available without subscription, kinda basic.

TruStar ,

TruStar

I've had other apps that let me track my meals, but this one does much more. I can keep track of my protein intake, look up foods online, it tracks my weight, and it's FREE!!!

Kalmstone4 ,

Great App

I love how everything you need to help you lose weight is all in one app. I even can keep track of inches. I recommend this one for everyone.

AZ Hkergirl ,

👍

Love it! iPhone app much better than on computer because water tracking is really helping my compliance and success.

Highimjustme ,

In love with this app!!!

Easy to use and understand. Love tracking my calories and seeing how many calories I've earned with my exercises. My new favorite app!

kingfish225 ,

So close

There is not one good tracking app that has it all. I've tried loseit and myfitnesspal and I don't have the confidence they know what direction to go in. Lifesum is getting close and I feel they are focused enough.

bobojan ,

Syncing

I got this app because it's compatible with Apple watch. Unfortunately it doesn't always work. You get some of the info but not all. I paid for an upgraded version and that doesn't seem to help either.

lgeiger5280 ,

Functionality

Needs to have a diary portion so you can track how you feel while experiencing the new diet. Also agree that it should sync with the Bodyspace app to include all the lifting routines I have built for caloric burn.

suzeroonie ,

Needs option to make your own recipes

I really love this app so far, and I would be willing to switch from myfitnesspal to this app IF they let me build my own recipes and track how many calories are in the things I cook!

Developer Response ,

You can create your own recipes, meals, food items and exercises under FAVORITES in the app: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-under-favorites---ios

DanFruhauf ,

They just want Money

They keep slowly taking features away unless you pay for the monthly subscription (which is super expensive, for a few mediocre features).


**Please get back to the basics of openly helping people track their food and fitness**


Just feels like they're trying too hard to get you to become a gold member.

Phtephen G ,

Great functionality, fun to use

Easy to get started and use. Would be nice to see more options for variation in the water intake screen.

CakeOrPie ,

Recent updates = duplicated activity

In the past two days, something has happened (10.1.1? 10/31 update?), and Lifesum is now recording multiples of iOS activity -- both iPhone and Apple Watch -- rendering activity tracking (and, thus, calorie counting) useless. I would love to have walked 38 miles yesterday, as the app said I did, but those were calories I'm afraid I didn't earn.

Shaina21 ,

Easy to use

I like be the barcode scanner and all the extras like recipes and things that come with this app. Even just the free version is amazing!

Lalalalalalalafungames ,

Closes after only being open 30sec

With the new update, app crashes after only being open for 30 seconds (even when I don't tap or touch the screen). Other than that, I really like the app!

Ststseeee ,

Works very good for being FREE

This app helps watch what and how you eat. If you really want it to work for you, you have to put some effort and research into it. Good luck!

Theklumsynapkin ,

This app is awesome!

Love this app! The only is I wish the premium option was a little cheaper, would definitely upgrade if so!

D3Z2326 ,

Really enjoying

I haven't used it long, but I really like the layout, easy to use. I wish I could in recipes though.

shonessy ,

My favorite app

Love Lifesum much more easier and better than all the other fitness/tracking apps I've tried

Developer Response ,

Please contact us at contact@lifesum.com and we will help you out with this!


Kind Regards,

Alec, Lifesum

Rachgutz ,

Whhhyyy

I really like this app but I have a Fitbit and it won't let me sync my steps or workouts without having preminum. So because of that I'm gonna give it 3 stars and I'm gonna delete it😞 without my exercise syncing it's pointless. My fitness pal I can do it on the free version 🙁

Developer Response ,

We are sorry to read that you feel that way. Premium offers a whole range of features, Fitbit is just one of them: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?l=en&s=lifesum-premium&f=what-do-i-get-when-i-buy-premium

Jroddy4 ,

Great app for great health

I have used the ShapeUp app for about 14 months and recommend it enthusiastically and without reservation. I have lost and kept off 20 pounds. It's still up to you, but this is an excellent tool to achieve and maintain a healthy lifestyle.

Jay Lyfe ,

Great App

Helps keep track of my weight loss and my eating habits .....not sure if it is accurate with calorie loss for exercise I think it over estimates some exercises so I decrease my time input for a more realistic diary. For a free app best one I have used!!

gyubrat ,

wow.

I can't believe I paid for a subscription for this. The design of the app is nice but the fact that the barcode scanner still forced me to manually input the info of a Sierra Mist bottle just proves how much work the food database needs. It's useless to me otherwise. Everything else was solid, but this is crucial. I wish I could get my money back, to be honest. Most terrible investment yet...

martin-nyc ,

Looks slicker than ever!

This app has really helped me to take actionable insights towards my health goals. iOS HealthKit integrations is great as well as data import from Withings and Runkeeper. Big fan!

CEB NYC ,

Strong app, could improve further

Good dietary tracker and I like the integration with Fitbit, Withings, etc. I agree with others that the library of scannable UPCs needs to be broadened and should be easier to set up custom meals for repeat use

Frankysoso ,

Great app

I love this app it really helps me keep track of everything I do during the day. It's super easy to navigate so if you're looking to get in shape this is a great app

Kristinsmith22 ,

You can't cancel

It's not a bad app, too much work for me, but when I tried to cancel, it told me I have to stop payments via the source of funds - so I have to contact my bank or whatever. I can't even figure out how to change payment methods. This is completely scammy. I would never recommend something that clearly does not care about the consumer.

jmorange ,

Great little helper

Due to a recent health condition after having some supplements that really messed up my hormones, this little app has been a great help. To monitor nutrition, water and exercise. 😊😊⭐️⭐️⭐️⭐️⭐️

Jordaneff ,

Super useful!!

I love this app! Great for everyone because of its diverse goals. It does a great job at keeping me on track, and I see the progress both on screen and in real life!

Prinnie J ,

Great but can't use

I love all the features but I can't do anything because the app keeps crashing about 5 seconds into being opened. I'm going to delete off my phone and try to re download when I get home.

Developer Response ,

We deeply apologise for the issue! The team has already found the reason for the problem and is working on a fix for it. A new version with the solution will be published as soon as possible!

Sktowery ,

Love this app!!!!

Perfect app to keep myself in check and it's really nice that it shows an estimated time in which to reach your goal...keeps the motivation level high:)

Purplesoren ,

Worked well, until...

After the update, this app started to delete some of the foods I entered. It's annoying having to enter your food twice. Please fix this glitch, because I am very tempted to switch to another app now

MichaelThom75 ,

Recommended

I have lost some weight since I started using this app. The app overall is great, provides great nutritional information!

Mab1217 ,

Easy to use

It's easy to use and doesn't make you feel super guilty. Great new features in the most recent update with bar scanners

Gsel423 ,

Could be a great app but disappoints

I was excited about upgrading this app but after a few days I thought maybe it was a waste of money. The grading on meals is very inaccurate. For example, I don't understand how a meal of Greek yogurt (A), blueberries (A), and raspberries (A) averages out to a D grade. This doesn't make sense. Please fix soon or I will be asking for a refund!!!

celiakagan_88 ,

Much better than Fitbit

I love this for tracking my macros. I'm an avid home cook so I use the recipe feature CONSTANTLY! Worth the premium membership and love the recipes in the community.

RoenW ,

Awesome little app!

Finally, a fitness tracker that doesn't have ads! It also delivers what it says it will! Apple watch app is pretty bad though.

Peaceandsmileygirl ,

Needs fixes

I love this app and use it every day for tracking my eating, drinking, and exercise. The connection with the Apple Watch/Health app always goes off and on. It's so annoying. Please fix!

Fhdodfbfj ,

Good idea but not for everyone

This is a genius app but it won't let me input the weight I want to be. I'm 70 now and I would like to gain 10 lbs. It won't let me use 80 lbs as my goal. I don't want to gain 30 lbs soon as I am still growing and that's pretty unhealthy for me. Please fix soon!

Developer Response ,

Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

sondosia ,

As usual, everything's about weight

Despite the fact that this app claims to let you choose other goals besides weight loss, it won't let you use it without inputting your weight. I'm healthier when I don't track my weight or focus on it, so that makes this app useless for me.

Okbdjdjndb ,

Amazingly perfect

Had everything you would ever need to lose weight!!!

Sassmann ,

Good parts and annoying parts

Overall great app and idea. It is nearly impossible to log food. I cook and do my weekly meals. It's very hard to log all the different ingredients. Logging food is hard and if simplified I would change to 5/5.

merisadesu ,

Frequently crashes

Love the app but the new version crashes so much that it does not allow me to do anything!!! 😭 Once that issue is resolve I'll be able to rate it five stars!

Katttieeee021 ,

Aesthetic

With the newest update it looks really nice and it's easy to use. I like the sound it makes when you fill in a water glass.

Rizzys ,

This will help me lose weight

I just started using it and it is very informing and does the best with telling me what I should eat and what exercise I should do

NoonaTeaaa ,

Great, but...

Beautiful design and you can see your macros easier than other apps. Simply wished I could synchronize with my FitBit without upgrading to premium which is the biggest downside for me.

JpServiceEngineer ,

Well designed, helpful and goal driven.

This app is very helpful. It congratulates you on achievements, shares great recipes and has shown me results. Try the free version, chances are you will love it!

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

craftyashley ,

Love this!

I really love the smiley face with good choices. I guess that means I need strangers approval/judgement to keep me in line. Whatever works, I suppose! This app is really well designed- way to go guys!

Katie Cashman ,

Expensive

I love the basic but love seeing what is good and not so good for you. I wish they would give you a free trial of the premium like the MyFitnessPal just to see if it is something I think is worth it.

Developer Response ,

Please contact us directly and we will see what we can do for you.

LoraMayC ,

Crashing!!

The app keeps crashing after the last update!! Please fix!! Otherwise love the app!

Developer Response ,

We are awfully sorry for the inconvenience!


Please check if you are still having this issue with the version 8.4.5 which you can now download from the App Store.


If that fix will not help you solve the problem:

We are currently testing another fix and will soon ship the new release to Apple.


Thank you very much for your patience!

Mit8 ,

Great app!

I really enjoy using this app. I use the free version and it suits me perfectly! I'd love to have the additional features, but I don't want to pay for them :) overall I am starting to shape-up with the help of this app!

tlstj123 ,

Barcode

I like this app. but you need to fix the barcode thing, it will not read ANY and it is a hassle to try to look up foods when I can just show it the barcode....

Brianna Petersen ,

Update is messed up!

It will not let me add food from meals I've created. It says tracked calories but then when I go to the wheel window it says I've eaten 0 calories. It will only track stuff that's built in to the app, not the created meals. Please fix this! I've been a loyal gold club member for 6 months. I use this app every day and this is extremely frustrating.

.einar ,

Works like magic

There are lots of functions to pay for, but the free version is really good if you only need to track yor diet and/exercise

BembnowskiK ,

Great!

This app is great for tracking food and motivation. It gives you reminders to drink water and foods to eat. It would be nice if you didn't have to upgrade to get the other recipes!

Aleciasalibi ,

What a joke.

Absolutely hate this app. The calorie counts on everything I have found is inaccurate. Apparently to them, a cup is just one ounce. It would be very easy to use this as a guide and accidentally over eat because their portion size to calorie count is so off. I will do everything in my power to get my money back from the subscription of this.

Ab213679 ,

Don't like the update

At first, the health rating for meals and your day seemed helpful, but after using it I realized it is actually not helpful at all. The ratings don't make any sense. I had baked chicken breast and asparagus for lunch and got a D rating. The app was much better before this update.

Sarahg12316 ,

Best results!

Love the changes I'm already seeing after a week! Easy to use and keeps me motivated! The only thing to make it better is if it would link with my Fitbit.

Mikcaa ,

The best so far

I've tried many and this one is the most accurate and rewarding and eassyyyy to keep track !

Amaddox1 ,

Great app

I have only used this app for 2 days. I already love it. Hopefully it will help me see where I need to make changes. UPDATE: Still loving it and reached some good mile stones.

EssieLauren ,

Lifesum doesn't capture my calories burn accurately.

I find myself going to the apple health app or myfitnespal to view my calories burned for the day because Lifesum fails to update it accurately. I've had an experience where it didn't update at all for the entire day. Should I just switch back to myfitnespal?

Daniellei30 ,

Good app

App really helps you see what you're eating in a day. I wish it allowed you to modify the recipes it suggests to reflect what you may use so that calories and nutrients would be correct.

terry.morrow ,

Has gotten worse, unusable.

This app had many flaws but was useful and helpful in losing weight and monitoring my calories. It's integration with Apple Watch has been shaky. It's impossible now. It rarely imports my activity from the watch. It's so manual intensive now I'm switching apps. Also been charged twice for subscription. Was 3-4 stars at one point. Now worse.

Bernie Berto ,

Pretty great

Very functional and easy to use yet has plenty features. Easy to track and also to set goals. Very happy

Frank1716 ,

Great app

This app is shows a preview of the paid app. This free app is very limited due to the trial version but it calculates calories and all. The downside to this app is having a lower diverse choice of food. This may not have your food if its not a top brand. This app is still very beneficial.

Alboucq ,

User Friendly!!

Easy to navigate which makes you want to use it!!

JasonthePoet ,

Great app

Helps me stay on top of the food I eat, drink enough water and exercise at least 30 minutes a day.

magpie1127 ,

Sorry Lifesum, gotta go back to MFP

I love your design and interface but almost every food item is incorrect (calories, macro content, etc) I lived with it for a while updating them myself, but eventually had to give up. Back to MyFitnessPal it is... :(

Developer Response ,

That is odd! Have you been checking the Lifesum verified foods? We are doing our best to clean up the database, but it is taking some time! Let us know at contact@lifesum.com and we will look into it!

KuxKvngAlex ,

Amazing

The app is very helpful and helps me lose the right amount of weight. Thank you for the bug fixes too!!!

LoneStar🌟 ,

Love it!!

I've wanted an app like this for years and finally found it! This app is super easy to use and gives immediate feedback!

Cocacolamom ,

Happy!!!

I am very happy with this app. It lets you keep track of food, exercise, weight & measurements. After this trial I think I'm going to upgrade to gold!

Fiiiiissssshhhhhyyyyy ,

I love it!

I've tried many apps for health maintenance and this one is by far my favorite. Easy to use. I love the reminders...cuz we all need a reminder now and then.

Nope... ,

So helpful!

I'm really enjoying this app so far. I appreciate the ability to customize your goal macros (fat, carbs, protein) and all the helpful tips, reminders, and "gold stars."

12:;;48876 ,

On a quest

On a quest to change the perception of food, focusing on quality, not quantity and attempting to take ownership of my health/fitness. Lifesum has helped me track and learn but most importantly stay motivated.

Santiago Swiss ,

A helpful tool

It's nice to wake up and be reminded to eat breakfast when all you can think about is how busy your day is going to be and you forget to take care of yourself.

ender13 ,

not quite

I love the interface and how things are organized. The deal breaker for me is that important features like Fitbit synchronization are locked behind a subscription.


I wouldn't mind a one time purchase, or even perhaps better tiered subscriptions. As it is I suggest trying something else.

Suzilikesdrivin ,

Excellent!

I have been using this app for a few months and it has completely changed the game. Love it!

amm!☕🎣🏊🍥🍡🍫🍮🍩🍧🍨🎂🍰 ,

honestly pretty good

the design is really pretty and i love the fact that you can track water, even though it's in glasses and not cups.

however, i find it kind of annoying there's no way one can put their own recipes into the app to calculate calories/macros (as far as i know). also, the restrictions on recipes is infuriating. everything looks so good, but you can't have it unless you pay for the full version.

Developer Response ,

You can add your own food items, meals, recipes and exercised under ME / FAVORITES

That kid with the game ,

Watch update ruined it

I was loving this app - the interface was clean, and I could log common food & water on my app without needing to take out my phone. BUT this new update with its "tamagotchi" reminders is useless. I don't see how a cartoon reminding me to eat/drink/workout is more helpful than the ability to actually log eating/drinking/working out. Uninstalling.

Developer Response ,

We are very sorry to hear that you do not like the recent update of the watch app. You are still able to track water and food but now based on your actual tracking during the day and the meals. You can find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?l=en&s=partners-trackers&f=the-apple-watch-app---how-is-it-working

LilTuff ,

Love It!

I love this app so much I quit using MyFitnessPal. While the catalog of foods/recipes isn't as extensive, I love how it rates your nutrition to help you stay on track and keep your meals balanced.

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

CeeDotElle ,

I like it but I don't

Ok to use as guide and tracker but not to follow strictly. The meal and day ratings are confusing. I don't get how everything in a meal can get an A but the meal itself gets an E?Then it tells me I'm off track when I'm not. Motivation to do better maybe.

BrigitteBrett ,

Awesome!

Love this app!!! It's easy to use and helps me stay on track. I wish I could get it to sync with my jawbone Up2 but otherwise no complaints...

xojP ,

Fun UX high hopes for future!

I love this app so far! I transferred from another tracker app and am super into the fun and friendly UX. Hoping more auto-populating food options and exercises like Vinyasa Yoga will be added with time. Off to a beautiful start!

Joshua Jay Carlson ,

Inaccurate

The app in concept is really nice. I love how user friendly it is, however several days it has told me that i have had 10,000 calories left in the day after a full day of eating. Which is obviously not correct being that I don't move at all in the day.

123macy123 ,

Exercise Tracking

Used to work perfectly fine, however this update seemed to glitch the automatic imports of my exercise as it gets imported multiple times. Love the app.. just need to fix the exercise tracking :(

Net_tea ,

Hate this app

I downloaded to jumpstart my weight loss but it was already Messing up before I could create my account and then it kept randomly closing and had a serious bug issue and random shut downs you should fix it before you promote such a app but when it wasn't closing it look like it was very good I'm happy with that

Michiprimo ,

Great application

Very useful for length your intakes of each vitamin protein and a lot of things more that you body needs in the day by day!

Brittlekrittle ,

Bad calorie/exercise tracker

I enter my exercise into the app (which the calories burned for certain exercises are completely off) and it shows up on a different day. I burned 418 calories yesterday and entered the info into the the app. It showed up on today's calorie count. It's throwing off my data and percentages.

Darth Vader 66 ,

Wonderful!

I love this app, but I do wish that there were more options available without premium.

oncnurselovesjc1213 ,

Love this app!

Lifesum makes it easy to track my calories and exercise. I love the suggestions and reactions from the app when you eat a healthy meal. :D

supermaxi ,

Helpful

I think it's a great app, it helps you recognize how are your alimentary habits going and give you tips to change them.

Wakes Up for Class ,

Pretty sweet - definitely helped me become healthier

The water feature is ESPECIALLY nice. I do wish the they subtracted calories when you input workout information, though.

K!k!.. ,

Very convenient

Just starting and I'm looking foward to losing some weight over the next few weeks..!!

Blackwater49 ,

Great at guiding weight loss!

With an Apple watch, the Health App, and Lifesum's interface for tracking what goes in my mouth and how that relates to exercise and steps, it makes loosing weight predictable and sensible.

WhereWhy ,

Had high hopes

I use this app for two days, and now I'm deleting it. I have the Apple Watch, and the data will not properly sync between the watch and my phone. Everything that I logged on the watch gets overwritten, as soon as I open the app on my phone. Sorry. I tried.

Awesome7182626 ,

Don't Buy It

Don't get suckered into buying the Premium version. The free app was promising so I expected the paid version to be better. Wrong. I can't even tell what's different except they alter the macronutrients slightly. $50 to tell me a "high protein" diet has more protein than a balanced diet. Canceled my subscription and will never even use the free app again out of disappointment. Snake oil salesmen.

Shawn Mc278 ,

Great little app

I like the variety of diets, allowing me to track my plan based on my preferences. The regular reminders are really great, too! Worth the upgrade!

kindannoyed123 ,

Its aight

This app is average at best, there are other very similar apps that so more and work better. Im disappointed that there are very little exercises you can add in for example I simply tried to put "side crunch" as an exercise I did and it couldn't find a result!

Piper kitty ,

Great app

I've been using this app for about a month now and it's really helping me stay accountable for eating healthier and to lose weight!

LadyDrakina ,

Useless

While this app is aesthetically pleasing, functionally it's a mess. When it works, it works fairly well and has the potential to be THE food/ activity tracking app. Unfortunately, it crashes, freezes my phone and is utterly useless more often than not. I'm quite dissatisfied and thankful that I'm not paying for the frustration.

Developer Response ,

The fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

stexanie ,

Hilarious

You have to buy a membership just to have the ability to pair fitness trackers (heart rate monitors, Fitbit, Apple Watch) to the app.


The app is very polished looking and seems pretty cool. I deleted it though. I'm not going to pay for a membership to be able to pair the app with my heart rate monitor and Apple Watch when I don't even know how well those features work.

Fun guy? ,

I like it

I do like this but it needs to be easier to use. I want to be above to easily creat foods that this app doesn't have. Also choose how much water I specifically want to drink. I do like this up but it needs some improvements

HeloVeganBlondie🍌 ,

Best Nutrition App I've Used

This is probably the only nutrition app I have ever used consistently in my life. I would definitely recommend this to anyone.

Ellabella2017 ,

Love it!

This app is great!! Very easy to use and has a visually pleasing design. I use this app daily to help track everything I am eating to help gain weight. I am very grateful for this app!

Drover and Missus Boss ,

CRASH

I love this App but today it keeps crashing and I can no longer use it to log my day. Please fix, I really need it!! Thanks.

Tculv ,

Awesome

This app has been an amazing way to keep track of water and everything I eat and enjoy doing it!!

MylesParrish'sWife❤ ,

Amazing & Helpful

Definitely download this app, it's easy to use & keeps you motivated. I've never felt healthier & I'm going to keep going

Linettex3 ,

Not better than my fitnesspal

You'd have to buy the premium of Lifesum to get the same free stuff AND more with the free one of my fitnesspal. My fitnesspal also has a premium version which offers even more things for you. Lifesum looks nice but it's not as smooth to put everything in as MyFitnessPal. Just not a fav.

lubibul ,

Really motivates me to be healthier!!

it's amazing what tracking your food will do to you mentally. I've learned so much about how healthy or unhealthy the regular foods i eat are. Lifesum is great!

Compelling! ,

Great food tracker!

Great app for logging my macros and fitness. The smiley faces are a huge bonus! I highly recommend this app. Can be a little "glitchy" and sometimes get stuck but recovers quickly.

Developer Response ,

Thanks a lot for your rating and feedback!

Cubantico ,

Amazing

Great app. I was looking for something like this for a long time n I got it on sale ..it may not have all food info available but it is a great app.

gimme my iphone ,

luv my I phone

I just love this app. I have had it for about 2 weeks now and couldn't do without it. It's a fun way to track what you eat and how you' re coming along with your diet.

l_f_richard ,

I like it!

I have been using it for a while now and love that it’s getting better for each version!

Girl.Next.Door ,

Great!

I usually use my fitness pal but I tried this and now I'm hooked! I love that it tells me if I'm over for a meal and that it reminds me to drink water throughout the day

Loc Lyrics ,

Highly recommend this app

This app is user friendly. It records and help keep track of all meals and water intake and fitness activity.

--Kurtis-- ,

Love it!!

Not only is it super cute and visually pleasing, it's really helping me figure out how I can become a healthier vegetarian, soon to be vegan, and (mostly) raw vegan sometime in the future! Thank you!!

Musicgirlychick ,

Love it!

This is the only app that actually helps me with weight loss in a efficient way! Highly recommend

Kellyann4444 ,

Thank you Aspyn and Parker

I've always used my fitness pal but Aspyn was talking about this so I decided to try it! Use this as well now and so far I like it.

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

Fellowship of the Blaze(ps4) ,

Lifesum

Lifesum is an amazing app for anyone who wants to be healthy and for anyone who cares about their nutrition! Is extremely easy to use and has a wide variety of foods in its database.

Developer Response ,

👊🏼😀

class101:) ,

Love It

Unlike other apps, Lifesum makes it very easy for you to keep track of what you eat without having to spend extra time counting calories yourself. I love it and this is THE OPPORTUNITY WORTH TAKING!!!!👌👌👌

Developer Response ,

Thanks a lot for your rating and feedback!

Deoji138 ,

Great App!

I tried to just leave this feedback, if it goes twice, oops... I love this app! It has been very motivating. Please add other measurements (like cups, ounces, etc) to the "add food" part.

crd3818 ,

Horrible

Very few selection of different kinds of food. They don't have a simple turkey sandwich as a meal option, but you can sure select anything from Arbys or mcdonalds menu. Seriously, anybody on a diet or trying to keep healthy shouldn't even think of eating anything from a fast food joint. Not user friendly at all. I want my money back.

Jean-Marie Vogel ,

Please adjust exercise calories to weight!

OK but calories lost per exercise should be adapted to weight, which doesn't seem to be the case. If you are little, it will overestimate by up to 1.5x or do the amount of calories you lose per exercise.

Jaylam evAns ,

I love it

I love how this app allows me to keep up with what I eat and what I burn. Thanks to this app, I have managed to loose 30 pounds. Keep making lives better lifesum.

Jwoo1273 ,

Love it so far

Easy to use. Pretty design. Wish I could easily swap items from one meal to another though.

NaffyTaffy ,

Don't Pay for This!

The advertisements for the purchase options are gravely misleading. You get exactly the same thing you would get on a free app - maybe even less. The only nice thing is that you can pick diets, but good luck finding recipes on the app. In addition, the math for allotments is crazy. No one should be eating only 800 calories a day! Not worth a penny.

CelesteandTravis ,

Awesome app

I really like this app. It allows you to create you meals. Also you can scan barcodes and it puts the info in for you.

Bpeeler7503 ,

Love it

Great app . Only improvement needed is on iOS having to force close it for it to pick up steps from iOS health

MackAmber ,

Love it

I love this app! The only suggestion I would give is maybe change some of the intervals on things

haileymariah ,

Nothing special

I find this no different than MyFitnessPal pal. I actually prefer MyFitnessPal. The only outstanding thing I find with this app is the recipe section...which you have to upgrade to the premium to use, so nothing special with this app. I would just op for MyFitnessPal if I were you!

Developer Response ,

We are sorry to read that you feel that way. Premium does not just offer recipes but a whole range of features: https://lifesum.com/premium

Bodiya ,

Super App

Recently added Lifesum to keep track of calories and fitness. Keeping me on track the pounds are dropping and I can login on the go 👍🏻

Tracking food and exercise ,

Lifesum

The best app for tracking your food. The new part that you get graded for your food is really awesome , I would recommend this app to everybody

KristinaYogi ,

Use Runkeeper and Pinterest for free!

There is nothing convenient about this app, it imports data from other workout apps or you have to manually input it. It offers you recipes - but I can tour Pinterest for a more tapered appeal. And there are No Refunds after two weeks. Plus customer service is less then charming. Major thumbs down!

idiot_dogbrain ,

Could be better

I’ve used My Fitness Pal for years, and I liked the look of this one. Especially the letter grades for foods or meals. But the database is small and inaccurate. The recipe builder is so bad, it’s not usable. It could be the best food tracking app ever, but it’s not there yet.

ceejayy3 ,

No customization

A fitness app that doesn't let you customize your macros or calorie count MSU use the standard diet. I should be able to make my own custom diet. Terrible. The only good thing about this app is that it is good-looking. Also canceling your subscription or trial is almost impossible. I am really unhappy with this and immediately uninstalling.

Ale j. ,

Good but needs some work

I love this app to keep track of my food and help me meet my goals. I do wish the app worked better with my Fitbit. I would definitely give it 5 stars if that part worked properly.

cccccccollin ,

Don't switch from MyFitnessPal

Thought I'd make the switch after using MFP for a long time. I won't make that mistake again. Every thing I eat throughout the day is not logged correctly into this system so it makes everything difficult to log. If it's difficult to log then I'm not going to do it. Total fail.

JayAbq01 ,

Great App!

I've tried a couple other apps and this one is best! Simple interface and easy to use! Thank you!

Meggers😍😘🤗 ,

Love this app!

This app is amazing! This app is keeping me inspired to workout, drink water, and eat healthier. I love how you can find the food you ate and it shows the carbs, fat, and nutrition percentage

Professor Kliq ,

Well Thought Out

This app does a great job of making it VERY easy to keep track of things.

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

KimberlyAnnAb ,

Very useful

Very useful. I gave it 4 instead of 5 stars because there isn't a flat price to get the full version you have to pay for the service monthly.

devinreams ,

Best tracker I've used

Tried many others and love the style and functionality of this one.

swanson215 ,

Just started today

So far so good. I've done other apps like this but so far I'm liking this the best. I love the reminders for water.

Beeonker ,

❤❤

Here after I saw it on Jamie and Nikki, and I absolutely love it. I don't mind paying the 5 bucks, this app is very helpful and keeps me on track!

Shudson8808 ,

Disappointed

Wish I wouldn't have paid for a year subscription. Creating meals/recipes are very time consuming, you can't share a meal with friends and I've had a lot of products that are no in the system. Cancelling subscription..back to My Fitness Pal.

Lo Slye ,

No Macro Left Behind

Once I got use to using this app I realized just how easy it is and how well it keeps me on track!

Nish__Supreme ,

Tough App To Top

I've never experienced a nutrition/fitness app like this! This offers so much and it breaks it all down. It's highly motivating and fun to use.

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

yesnomaybeso86 ,

Be ready to spend money...

Love the "idea" of the app, but it is overpriced. You can find free (MyFitnessPal) and cheaper apps that do the same thing and don't cost to view nutrition value. That is basic information that you shouldn't have to pay extra for to track.

1947392819 ,

Great app.... just one thing

This app is the best calorie counter app I've ever had. The only thing I would love to see would be if it could connect to SWORKIT.

Developer Response ,

Have you already tried to connect it to Health and import the data to Lifesum that way?

Sarahannlady ,

Awesome app to track intake levels!

I practice a plant based diet, so his app really aids in tracking my protein intake and helps balance everything else involved!

theonewhoishteone ,

Better than my fitness pal

Super simple to use, and better than lot other apps

Rachesthetician ,

Amazing!

This app keeps me on track. I'm trying to build muscle so I love that I can just enter or scan a barcode in for each meal.

Balqa ,

Love it ❤️❤️❤️

I've lost 6kg in one month since i started using this app 🙆🏻✨. It's very useful,, limits your daily cals and gets you into the habit of drinking water,,

Geezylouisy ,

So far so good.

This app has more features than lose it. It has good tools and incorporates my exercises into the calorie count.

Kbc610 ,

Misinformative

Lifesum oversimplifies the information it tries to present, and in doing so it ends up giving you a very warped understanding of your diet. Healthy, wholesome foods like bananas, hard boiled unsweetened applesauce, and mushrooms are given poor scores for "high in natural sugar" or "calorie dense." Also, the nutritional facts such as serving size and calories are wildly inaccurate. There are many better apps out there!

Shabbys ,

Great but....

Lifesum is awesome. I have make lots of healthy decisions with this app. The only issue is that to get most of the good stuff you have to subscribe. It costs a lot of money but has a ton of fetuses that come with it.

Rex Maximilian ,

Still lacking for watch support

Mammoth update? ...but no functionality added or bugs fixed for AppleWatch? Kind of a joke...


I feel like I wasted money on the subscription to get watch support for a novelty app. Multiple emails to the developer netted no proper responses to bugs reported or watch functionality.


My recommendation? Use "Lose It!"

tdnvl ,

Giving up

I've tried the premium plan, I've engaged with support, I've waited for updates, but now I give up.


The Watch app is not able to track water consumption (glasses appear and disappear), calorie counts are not reflected on the Watch, etc.


It's making promises it can't keep.

Kat1509030 ,

Awesome App

If I wasn't a broke college student I would buy the premium version. I use this app everyday to count my macros and keep myself on track. It's easy to use and I absolutely love it.

Mollyruiz12 ,

Not good

Not a good app, l was looking at this app as a trial to see if I liked it when the subscription thing came up. I was only looking at the subscription when it subscribe somehow and now I can't cancel it. Be aware that once your subscribe you won't be able to cancel it and will be stuck with an app whether you like it or not

K@r0L @nDr3@ ,

Amazing!!

I think think this app is great! It keeps me aware to where I have to be and track in order to loose weight, in a healthy way!!

Aetone ,

Mediocre for a few reasons.

Pros

-Scans food labels (no need to search for that bottled drink.)

-Attractive design

-Very customizable


Cons

-You'll be offered to buy subscription everyone you open the app.

-You'll be asked to rate the app everyone it's opened (part of why I'm finally rating it.)

-Many features aren't available unless you purchase the app.

-There's a monthly member ship. ( I would buy this app in a heart beat, IF there was a flat fee. Seriously, there's no need for a monthly fee.)

Courtneeeeh ,

Best diet tracker I've used so far...

This app is like 3 in one. I can track what I'm eating, track my water, and get healthy recipes all in one place. Perfect.

Thin man in Fat man body ,

Long term user

I haven using since Feb 2014. The app continues to evolve with every version.

Great way to track what I eat and links with exercise.

DDinTexas ,

Great App

I find it very easy to use! I love it and highly recommend it. You won't be disappointed

Developer Response ,

Thanks a lot for your rating and feedback!

Rapowell64 ,

Very helpful app

Makes tracking my meals easy. The only problem I have is the extra features cost way to much

Developer Response ,

Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

Bibi305405 ,

Enjoying for counting macros

I'm just beginning to count macros and I really love this app for it. I love that you can scan items and love the layout.

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

Dudepremiumtho ,

I want to be healthy but also not broke..

I have seen other comments about this and I completely agree. This app is helpful but to extent of you can't afford the upgrade.


PLEASE HALP.

Mar731 ,

It needs...

To let user put in the amounts of water. The two choices don't match the fluid oz if using a 20 oz glass or cup or bottle...other than that I love it!

N.r.r. ,

Best comprehensive nutrition app out there

I have tried most all of them and this is the best and most positively motivational for a variety of users

Rachel671 ,

Pls fix

Sometimes when I scan items, it will show the correct calories but when I look back, it will only show a portion of the amount. Doesn't make any sense. Pls fix

GrayRat ,

Easy to use, Good interface with Health App

I like using this app to stay accountable and follow trends in my food and activity. The grading system is good but sometimes misleading. It gave my kettle chips an 'A' and my fresh carrots a 'D'!

Jarbesu29 ,

Please fix instructions for recipies

They are not showing up. You can only see a few lines and then its cutoff. Im anxiously looking to make some of those recipes but cant. Please help!

Agent 003 ,

Can't upgrade

Same problem as other reviewers. No way to upgrade. Page highlights benefits of upgrading but no button to click.

Tchikins21 ,

Loooove this apppp

This app has made my life a lot easier to track. Great for health and it's super easy to figure out! I totally amazing and I prefer this app to you!!!

NicPic215 ,

Great app for healthy lifestyle!

It really helps me keep track of my food and exercise! For anyone trying to keep track of daily calories it works great! And it syncs with my Apple Watch!

CCxMH1221 ,

Eggzelent

Lifesum makes it easy to track kcals and macros. The library of suggestions is awesome, and the interface is easy to navigate

Fahvdolla ,

Amazing meal plans!

I am a premium member, and it has amazing and super easy recipes. Tracks everything I eat, exercise and my water intake, so glad I got it!

Petrichor2012 ,

Beautiful interface, decent food library

I love the interface. The library is a little bit lacking, but not terrible.


A widget would be a great addition!

PrisonNurse83 ,

Great App

The only thing I can't figure out is how to custom add food choices...it could be user error...other than that...great app!

blonde_gurl_98 ,

Love this

I really like this app it gives me a sense of where I need to be at and how much I need to eat everyday. Is there a way to add sauna as an update thank you

Elizyhill ,

Need to adjust calorie goal

Had this app since 10/08 and it is ok. I really need to be able to enter a daily total calorie goal and this field seems autocalculated and fixed. For me, this would be big improvement.

bbbbbllA ,

Can't upgrade

I really like this app but it won't load the page for gold. I have tried for three days. It's just a loading symbol. If this gets fixed it will be a great app & I can give it more stars.

3pic4ail ,

Great

Really great I use it a lot it's really helpful although it's hard to understand what kcals are mostly when you have to connect a barcode.

Rose$$win ,

Very helpful!

Keeps track of everything

Digitalcandy ,

Great for Ideal Protein diet!

Love that all the food from my diet are pre-listed! Also great for tracking weather. Almost makes me want to get an apple watch.

MissShellyBee ,

Love the app!!!

Has helped tremendously in staying on track and losing weight. Love the barcode feature!

bacon_tattoos_ ,

Great but....

I absolutely HATE drinking water and this app has helped me get back on track with my daily water intake but for some reason the app has started crashing about 20 seconds after I open it 🤷‍♀️

damsriss1 ,

Yassssss Lifesum

My favorite fitness app make tracking very simple and fun!! Plus the faces are cute! It's help you make better decisions on your single meals and rates you day!

Developer Response ,

Thanks a lot for your rating and feedback!

Ndfkckdmcmxmcn4958 ,

Love it soooooo much!!!❤️💕The best

I love this app so much one of the best app ever to track food and how much water you drink in a day!!! Out of all of the apps I download Lifesum never disappoint me I'm in love!!

Lamya Brown ,

Lifesum

This app changes my whole healthy lifestyle!!

.

Guys it's perfect it counts everythingggg!

.

Calories, fat, carb, protein that you've ate and more!

.

It's also tells you how many fat and carb and protein and calories that you've burned after your exercise!

.

Just download it and you'll love it like me...

.

Lifesum is my bestfriend😎

.

I woke up and just go to this app and plan for my day on it (my meals and exercise)😋👌🏼

Tom, the poet ,

Good app

Definitely makes you aware of the food you eat. Easy to use and does what it says

ErinH345 ,

Great app

Really inspired me to jump back into working out and making healthy choices. Super easy to use!

Mindyas11 ,

Great reminder and motivator

Over and above your plain old journal, this app serves as a useful and active reminder to cover the basics of better health

aaroniswhatever ,

Much better!

Syncing bug fixed, now I can get back on track!

Richblake756 ,

Beginning is Fun

I am just starting and have never really thought about food, so this app is fun and thought provoking!

CaveWoman1157 ,

Good App

Wish it had an option to choose for fast food restaurants

NiallsWifeNBD ,

App

LOVE. THIS. best fitness app I could find. I can't afford the premium right now.. so the options are limited. However I love the calorie counter. Very helpful.

pdf114psu ,

Very good app

Great way to track progress and goals. Wish the food entry options were more user friendly. But so far the best app of its kind I've used.

Dothead07 ,

Great App!

Love the barcode scan feature & the overall quality of this app.

Chapmn1 ,

Awesome app!

This app has helped me actually, see what I am eating. I have also lost 7lbs in a week. This app has helped me find alternative foods, to calm my bad cravings.

Mona from Staten Island ,

Ms

I like shape up I lost 7 pounds in 4 weeks it is flexible fit me ,I have to lose more ,so I gonna stick in it until I reach my goal

Eileen1422 ,

Great app!!!

Thanks to this app I have been able to portion control and lose the weight I wanted in a healthy way. Thank you!

Lnunery2 ,

It's Working!

Tracking calories is tough for me, but I'm fighting to not become a Type 2 diabetic. This app works and by integrating RunKeepers I can track my walking and my intake. 7 lbs. off in a month!

evest2 ,

needs landscape

Lifesum is a great app, making it easy to log the food you eat. The reason it's not five stars is because you can't use the app with the iPad on its side (i.e., in landscape).

Michele & Mikey ,

Great, but...

It's great, but I can't seem to connect barcodes to add new items. It wants me to choose a category, but the category box is empty. Nothing to choose from. Please fix and update. 😃

Mander16 ,

Nutrition information

I really like the interface and the app in general. However the app doesn't pull the nutrition information from the Internet and unfortunately that means I'm not going to be using the app.

Gale 617 ,

I am hooked!

Similar to others out there, but the interface is incredible!!! You will love it!!!

Thelady235 ,

Cool App but half blocked

This app is pretty pool and had potential it half the pieces are blocked for you to buy. The look of it and scanning capability are nice. It would only let me create 2 recipes within it for free though. I'm going back to my fitness pal :)

HappyAngryBrdFan ,

New Version not Opening

I updated to the new version this morning and when I tried to open it, it is really slow to open and when it looks like it almost loaded, it closes. Not able to use at all. I am premium user and am wondering how long it will be to resolve new glitch?

Developer Response ,

We have just launched a new version that will solve this issue. Please download the latest version from the App Store. Should you still experience any issues after the update, please contact us at contact@lifesum.com


We apologise for the inconvenience!

Kelley17 ,

So far loving it

Just got today, but it has been easy and informative

Chloe NYC ,

Best Nutrition App ever!

Very easy to use. It is a revolution in my life :) Learning so much about the food composition and how to cook low carb!!! They even have healthy recipes, download it NOW!

candyy barr ,

the app is great But the last update is awful

it keeps doubling up my calories for my steps!! and every time i delete them they either won't delete or they'll keep on coming!!! please fix this. i had to turn off my steps

KyEdMiPy ,

Great app if you want to pay for a subscription....

Absolutely useless unless you pay for a subscription. At $4 a month I feel the app should at least automatically input the food I eat for me and knock me on the back of the head when I go for my ninth donut.

DRose209 ,

Recent update

The recent update makes my app fail to sync with my Fitbit app. Even if I sync it manually. Fix this.

Chidibang ,

Efficient app

Love this app so far, downloaded it as it was suggested by my fav YouTuber, helps me stay on track, love the different features

Chris.wood. ,

Good in beginning now all it does is crash

Good in beginning now all it does is crash. No matter what I select or try to input it crashes. I've had the app for two days and now I can't even use it.. I liked it but unfortunately it won't work.. xD

Senormusashi ,

Unsubstantiated nutritional bias

This app is based on lots of outdated nutrition information, such as a bias against red meat despite grass fed and finished beef having been proven to be very healthy. Also, while you may set you macro percentages, your settings are not reflected in your daily diet plan. Overall

misleading and clumsy. Also, the overall "tone" of the app is childish and condescending.

Cc awesomest ,

Amazing with minor inconveniences

This app was great for everything and helps so much, but i wish in order to do the good stuff you need to buy premium.

Bbarrentine ,

Good app but....

Does not accurately detail your steps and calories burns. It also starts over like in the middle of the day and erases all my calories burned. That is annoying. So I know I won't use it past the 30 day trial. Fix it please :)

ShapeUpAddict ,

Love it!!!

I really enjoy this app. Used to write down calories in a food journal. But with this app, pen and paper are no longer needed, much less a calculator.

Blackjill ,

Super helpful!

It's boring to keep a written food journal, but tracking calories etc using this app rocks! Great graphics, comprehensive food and exercise lists to search. Motivational to use!

kilcher ,

Crashes w/ iOS 7.0.3

I LOVE this app and have really come to rely on it. The new version won't even open on my phone though, it crashes every time. I've tried reinstalling the app and rebooting my phone, no luck. I've seen at least one other person on their support forums having the same issue. Please fix ASAP!

Anonymousssssssss ,

Buggy buggy buggy.

Basically worthless unless you pay for "gold", and even then there are very little good entries (could usually find what I needed ~30% of the time) and bugs constantly messed up my data. Sticking with livestrong.

anyanayasndfasdfasdf ,

Seriously?

Great app - but FB Connect does not work (bug) - and WHY send alerts for bf, lunch and dinner entries when these entries have already been made (??)

Chad Sobodash ,

Great App

I never review apps, but this one is extremely well built, so I felt compelled to. It's great; it does what it claims and it does it well. You should get it.

Hiycuhebudebcuedbchuedbceidc ,

RESULTS!

Absolutely love this app! As long as you keep up with it I promise you will get your results quick, just stay motivated!

Yoooonskazhdn ,

There's a current glitch in the system

I love this app but these past few days, every time I try to open the app it crashes and it does not matter how many times you refresh the app, it just does not work anymore. Very disappointed because I really enjoyed using this app...

Developer Response ,

That is odd, please contact us at contact@lifesum.com and we will help you out!


We apologise for the inconvenience!


Kind Regards,

Alec, Lifesum

xachjohn ,

Great tracking

Great tips for how to lose wait and it's good to track calories and it's all in one place on the app!

Developer Response ,

Thank you for your review! We are happy to read that you like Lifesum!

Twilightchiweenie ,

Love this app but help!

I love this app! i want to get premium but there's not a month - to month pay option for it, why?

Developer Response ,

Currently we only offer what you can see in the app under The Premium section. That can, of course, still change in the future.

joshmiller602 ,

Very Cool

Adding food is a little bit buggy, but still the absolute best iPhone app for this. Even has before/after pics section...nice addition!

5immone ,

Love it!

Reminding me to drink water is like the best thing that's happened to me! I love that you can pick your lifestyle and I love the meal suggestions/recipes! Well done!

Maylilkev ,

Great app

Really like this app. Give you a chance to keep track of your daily activities.

Marina Tomis ,

Best Nutrition App.

It's the best app to keep track of your meals and it gives you wonderful meal tips and recipes. I highly recommend this app!

Boogiesugar ,

Useful and user friendly

Easy to use. I like the updated version, especially the daily rating. Verified foods are accurate.

Laeeekz ,

...

I think we just need consumers to keep the food list up to date

MelM2011 ,

Update won't download

Not a place on support page - the latest update won't download and I can't get to the app. Can't find submission for support. Not listed in known issues. Can't even delete the app.

Aloni S. ,

Pretty but broken

It looks great and from what I saw had great tools! BUT, it crashes after ten seconds every time. I tried deleting it and redownloading again and that didn't work. So I turned my phone on and off and that didn't work. So maybe I'll try downloading it again when it's fixed.

Bugabootybritts ,

Nice!

I like this app a lot! I do wish you didn't have to pay monthly though since I can't afford it. The features look nice though!

DavidBarger89 ,

Lifesum over MFP

Have used myfitnesspal for years. Lifesum is totally different. Less social more results driven. Has been very productive for me to use.

Blezzed2011 ,

Easy to use !

I like this ap.. I can enter what I eat and then it tells me how much more calories I have left.. It also tells you how many calories your burned.. Love it!

KenDue ,

Stick with it and you'll lose!

Easy to use and track calories! Love!

kimbuda ,

Automatic renewal

I don't even remember signing up. They charged me a year in advance with no warning they were going to renew a so-called gold membership. I searched my emails and found a few uninspired recipes and the same old diet advice. I'm sure I never agreed to pay $42 in advance for a years membership. Another scam you out of $$$ company.

Deadreas ,

Good

Easy to use. Thinking about trying out premium but the free version is worthwhile to try.

RHSMoxie ,

Pros and Cons

Solid app, easy to track calories, workouts, and water. Aesthetic layout. Sort of a pain that you have to pay for a premium account to see things like daily sodium intake, fiber, and other micros.

sarahbluechen ,

Stick to it, lead to a better diet habit

Keep record and improve. Will see the difference

ctief ,

wish it worked better with Apple Watch

The app works great on my phone but since I upgraded to premium it has stopped syncing with my watch. Frustrating!

Developer Response ,

That is odd! Please contact us at contact@lifesum.com and we will help you out!


Kind Regards,

Alec, Lifesum

Swimmmmmmmmm ,

Great!

Great app, easy to use with many barcodes! Wish I had more information on the free version

Dsweet061590 ,

I really

I really like the style of the app, and the fact that you can pick a plan. But to me it feels like to do anything you have to upgrade. No one has time or money for that and will go on to the next app that does the same thing yours does for free.

Developer Response ,

We are sorry to hear that you feel that way.


Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

ARYliz ,

Keeps crashing

I love this app BUT the latest update has lead to crashes. My phone is up-to-date but the app closes as I enter my food and exercise and won't let me update my weight.

Developer Response ,

Thank you for your feedback! Please add your suggestion to our uservoice forum here: https://lifesum.uservoice.com/forums/274566-feedback-ideas


Kind Regards,

Alec, Lifesum

Lady Girl ,

Refund, please

You cannot just enter one unit of food and then say you ate one unit, such as a Larabar or a frozen meal. You must enter the calories per 100 grams, then enter how many ounces you ate. Great for anyone with a scale handy. Very inconvenient otherwise. I can't stand apps that take longer to enter the info than it took to eat the food. Please, please refund my money.

dhunwick ,

So far so good

Just got this today and I am happily surprised by the depth of the app. Would like to be able to manually set daily calorie allotment though. Keep up the good work.

ShanerC ,

Cfs

Great app! Use it daily. There needs to be a way to back up data without paying the monthly fee. That's just so unfair to have to pay to backup all data and foods added to the program.

camel.bear ,

Okay App

I like this more than my fitness pal but the food adding options are lacking. I like the feedback in good quality foods, but the app needs major improvements in usability. I'm a pro member, though.

Developer Response ,

Thank you for your feedback! Please add your suggestions for improvement to our uservoice forum here: https://lifesum.uservoice.com/forums/274566-feedback-ideas

Nellbie8 ,

Love the plans.

This is a great app. It maps out different plans and gives you all the tools you need. Awesome!

Fog officious ,

Great app!

The free version has been fantastic with helping me keep track of my calories and exercise.

nirayafe ,

Love it

Interface is great. Easy to use. I have premium, and never used it free so idk about that. Hoping for more eating plans in the future but overall very nice!

#mylyn ,

Love it

This app is amazing and makes my life so much easier by keeping track on what I eat

5873838 ,

Love the app but hate the crashes

My app has done nothing but crash like 12+ times a day for the last three days. Very frustrating considering I paid 50$ for it..,

Developer Response ,

Hi, we are very sorry to hear about this problem! Can you please send us your device details at contact@lifesum.com so we can work on a solution? Thanks!

gch2001 ,

It's Okay

I wanted to upgrade to premium because there isn't much you could do on the app without it, but it isn't letting me buy premium. So I've tried just using the standard version, and I can track my meals and that's just about it.

Developer Response ,

Can you please contact us at contact@lifesum.com and tell us more about where you try to purchase Premium and what is happening exactly? Thank you very much!

connerkilpatrick ,

crashes.

I tried entering my birthday and it crashed. I deleted the app, then re-downloaded it and tried it again. It's crashed again. Then, I restarted my phone and tried it one more time. It still crashed while entering my birthday. I did find that the app Argus was similar and I've been using that since.

Mpsieber ,

Not bad

I really like how easy to use the app is. Very easy to enter data and the info is easy to access. The only issue im experiencing is that i cant upgrade to a gold account through the app.

lisa may a ,

Great way to track

I like very much. It is easy to track water, food, weight and measurements.

Reigns gramma ,

Good app

Am enjoying learning all the in an outs of the app. It's fun and informative and gives great info. I like the way it's broken down in all of the categories

CrisCDean ,

Can't even sign up...

Maybe it's a good app but can't find out! Tried multiple times to sign up when asked for basic info re: height, weight, age, etc.. but after submitting it kept spinning and spinning for minutes when said would take only a few seconds. Frustrating!!

YoginiJenn ,

Loving it so far...

Been using it about a week. Great tracking, easy to use, large database of foods, syncs well with my Activity App (iWatch)...

CNCalton ,

So far, so good

I like the Lifesum app from what I've seen in my first week of using it. It's very user friendly and easy to use. I like that it has nutrition and exercise.

CircuitMonster ,

Features taken away

I started using this app to help me keep track of my calorie intake and it did what I wanted and more. But the newest update has taken away many of the features that were included and has made them paid for features. Don't think I'll be using this app anymore.

sumaze ,

Lifesum

This app is the only health app that can truly help people with different body goals.. Whether it was fat loss, maintaining weight or building muscle.

bpstyley ,

obsessed

The UX of this app is fantastic. I love the focus on overall health. I bought the premium version immediately :)

Pomie12345 ,

Amazing

This progam is amazing. It allows me track how much protein I am eating which is the cornerstone of my diet as I am attempting to build muscle. I am very pleased with the new update.

Berneybutt ,

Great Tool

This a great tool but not for counting calories. This uses the kCals instead of the American calorie count. If your looking to have the same great tool try Loseit.... It's the does the exact same thing (minus the cool profile before and after shots) but is free!

maxfxmusic ,

Good but

Good but a lot of useful stuff is locked and works with a monthly fee only. Would be better to sell the app for 9 bucks and then give full access to everything.

اسماعيل الراووي ,

Crash

i loved the app but after my first entry of my lunch

the app started to crash after opening the app by 3 seconds

and now it keeps crashing..

hope u fix this so soon

Kool K. ,

Lifesum is a godsend for exercisers!!!

I think Lifesum is really an experienced app that helps people with everyday health and fitness routines by watching their dietary habits and seeing their body intake of how they see themselves and their lifestyle.

TDechance ,

Needs improvement

The app started out working good but now it keeps adding cals and tells me I need more throughly the day even if I go over. It would be nice if it stayed at the amount of cals you set per day and when you go over the circle becomes red.


Really hard to keep track of your goals when it keeps changing it


REVISED!

Found out my problem. It was a setting in the personal info section "exclude calories"

Developer Response ,

Please contact us at contact@lifesum.com and we will help you out with this!


Kind Regards,

Alec, Lifesum

missjeanbrodie ,

Up -sell City

No use even getting it. Constantly asks you to upgrade. App is designed to just get to you buy upgrade. So annoying to have buttons on every screen saying,"hey loser, why don't you upgrade?!? How about now? How about now?" Oh, frowny face- you ate a cookie. Upgrade to premium to get rid of that cookie weight!

Developer Response ,

We are sorry you feel this way! I will forward this information to the responsible department.


Thank you very much for your feedback!


Kind Regards,

Alec, Lifesum

Skyler Meow ,

Good

Does everything its supposed to do and runs smoothly. Plus the design of the app is very pretty.

tahoemama1 ,

Love it

Love this app, it's made watching and tracking what I eat super simple!


Only cons-wish it would sync with my Fitbit app!

Brittnac ,

Awesome!

Tracks everything and is very user friendly!

Developer Response ,

Thank you for your review! We are happy to read that you like Lifesum!

zdriver ,

Love it

It's pretty and helps me stay healthy. Also I lost 30lbs using this and the strata running app. I still got 6lbs to go but I'm doing it!!

Arevo1994 ,

Really helpful

Helps me track my food intake a lot easier, but HealthKit data sometimes doesn't record. Please Fix

Sargento03 ,

Great app

I love this app. It helped me stay on track during my three-month 25lbs-weight loss Thank you!

Joharah23 ,

Lov it but we need to share my nike training with with it

I hope they work with it so they can make awesome app together

Daisy64! ,

Love the app. Not happy with recipes.

So I started this app today. I saw the lunch recipes and decided to try the tomato cilantro avocado. Well when I added it to my lunch diary, it gave me a D. Why is that? I mean if it's not that great to eat, why suggest it? Doesn't make sense.

Youdawongone ,

Lifesum app is great!

This app is very useful for your everyday health. Although some parts require gold, it's still a pretty good app. Keep this up.

laxallday10 ,

Better than my fitness pal

Beautiful app that I actually want to use. Very clean and easy to track meals. Great integration with Apple Health

Pulga15mor ,

Easy to use

I like that is easy to add food and water intake, I highly recommend this app.

💥💀💀 ,

Fun to use

I've lost 20 pounds already. I like to play around with the different diets so I don't get bored. Easy to use, and has helped me realize what a well balanced diet is.

Ghoulscout619 ,

Awesome tracker

I am really enjoying this app. The barcode scanner makes tracking your meals so convenient.

Shoetr ,

Great app...but needs some fixes

Really good app for tracking calories and workouts, but it crashes everytime you try to enter a custom time for exercises. Once that's fixed, it'll be a five star app.

Happy___user ,

Great app to keep you on track!

This app has all I need to keep up with my daily food journal and more.

Canciondelcielo ,

Great app!!

This app is great. I love it. Now I can make a plan for each day, without losing control. And I keep myself losing weight.

Johnkevin223 ,

Great app

It is a great app but I would like an update of more fast food places into the online list every couple months. Other then that I love it

KJB17mom ,

Great app

I am having fun with this app. I have not had any problems. I don't have the gold, the plain one works great.

MBAS2010 ,

Fantastic update!

Shapeup now remembers the foods you usually eat at each meal which makes entering them even easier. Love the new look as well.

Me2965 ,

Umm....

This was a great app before the new update but now I can't even open it on my iPhone 4s and it irks me. Why does it crash every time I try to open it?

Archangelofonyx ,

It's such a great, fluid, and perfect tracker app!

I switched from "Lose It!" to this app and I couldn't be happier! I love the water tracking section!

Fun & horrible ,

It helps

If you're trying to eat healthy and loose weight it helps you keep track, thanks for that.

Bramtic ,

Great app

The game-ification of eating healthy makes it easier and more fun to do. Can't recommend highly enough!

Chrizy33 ,

Jbl

This really has everything that I'm looking for but I can not figure out how to change to counting points not calories. Can anyone help please

Melanie-Kay ,

Upgrading to gold!

It won't let me upgrade I click on the buttons and then it takes me to a screen that explains what gold is but doesn't let me upgrade.

mte1234 ,

Great app but with some bugs

When I try to open an account tab the app crashes, and I can't add more than 2 liters of water a day?!

yeahdudefed ,

A1

I highly recommend this. Better than anything out there. It's responsive and it looks GREAT!

Ebediel ,

Great app!

Works well and I've had no issues. It has helped me with my workout and my diet.

Mygirls0709 ,

My fitness pal is better

I personally like my fitness pal better. It has more a variety on brand name foods to choose from. I couldn't find my starbucks drink which is very simple, and they didn't even have an option for me to track my smoothie king smoothie so i had to just put the calories.

Monstaballa ,

It's okay.

Helps keep me on track with my diet. I just wish you didn't have to pay month by month for the app, or else I would probably pay for it. Also, it has been crashing a lot lately.

Developer Response ,

That sounds concerning, the crashing that is. Please contact us at contact@lifesum.com and we will help you out!


Kind Regards,

Alec, Lifesum

ZonieGirl ,

Not worth it

Advertised low carb recipes. So u downloaded the app. Oops, recipes cost money. Seriously? I can find free recipes on the internet all day long. Myfitnesspal free version does everything I need it to do, and doesn't try to lure me in, only to charge me money for the advertised feature. Deleted after 15 minutes. Bye, Felicia.

Developer Response ,

We are sorry that you feel that way!

Gay boy45 ,

Works well

Too many ads for the premium version

Alanabana11 ,

Pretty good

Works well. Wish it had a better way to calculate calories for meals. Overall it works well for my purpose

Jack Knightly ,

Great App

Best app out all off the food trackers. It is easy to use, update, and has tons of foods already listed. This is by far the best one.

Ashley051786 ,

Mommy

Love this app! Tracking my calories helps keep me motivated and keeps me aware of what I eat- it's helped cut down my appetite, and that's what I needed

Braidedlongskirt ,

Great

Vital tool in helping me lose 35 lbs over the past 11 months! Could not have done it without this app!!!

Joao Caetano ,

Great app

I tested many calorie counters. Shape up is the best and most flexible one. I lost 8 pounds in 8 weeks and will lose 10 more, thanks to Shape up.

Tpierce32290 ,

Loving this app so far

I am really enjoying how EASY this app is to use. Have used other tracker apps and I like this one the best so far. LOVING IT!!

Jtryba14 ,

Best app ever!

I've downloaded all the food apps and this is by far my favorite one! Recommend upgrading!

Tulltill ,

Don't get if your 12 or younger

My friends' cousin couldn't use it because she was 12 years old. I find that at any age you can set goals and you don't have to be limited by your age. It says 4+ on the AppStore but I guess it was a lie. She was so upset and she wanted to try it out because she had an AppleWatch of her own.

Developer Response ,

We are sorry to hear she was disappointed. We believe that as a teenager this should not be easily accessible due to the susceptibility to body ideals and such. At a young age this can do more damage than good as we can not supervise our users closely as an app.


We hope you understand!


Kind Regards,

Alec, Lifesum

Afro_Alex ,

Convenient

Great for keeping track of calories

Developer Response ,

Thanks a lot for your feedback! We are very glad to hear that you like our app!

Hdec ,

Must have premium

This app would be fantastic but you have to pay quite a bit each month for all the features. You can log your food without it, but you have no access to the other features like recipes etc.

Developer Response ,

We are very sorry to hear that. The price is to cover our team of more than 60 people that keep working and improving the app. We bet its worth it tho 💪 ! Thanks for understanding and sharing your opinion!

Momma carter ,

Love this app

Super easy to use. Love to just be able to scan the barcodes and love the flexibility of the plans

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

Bkalexj ,

Incredibly disappointed

Paid for the gold membership and have seen no benefits. The "meal plan" are just one meal per day with no option to choose something else or plan ahead and see upcoming days. There are no exercises. And worst of all, no way to contact support. Buyer's remorse is strong with this debacle of an app.

Jojodiggs ,

Easy to use, informative.

I really appreciate the upgraded version of this. It's also a way of keeping more cognizant of what I'm eating.


This is a great way to also just feel self investment.


It's super easy to use and there's only rare occasions of nutritional value not avail.


Recommended for anyone looking for motivation or nutritional assistance.

Popomerk ,

Server error (500)

I LOVED this app but recently it disconnected my Fitbit and every time I try reconnecting I get a server error! It's super frustrating not having accurate data on the app and therefore not consuming the correct macros!! Please fix this problem!! Thanks

Player45732587 ,

So mad at myself

I can't believe I actually paid for this app. It might be OK as the free version but don't go spending money on it. There are so few recipes and additional information that is truly not worth it. And they make you sign up for at least 3 months and it's not easy to cancel.

Lukeness213 ,

Love it

Helps me track everything

Rebecca90 ,

I like it a lot!

It's easy and kind of cheerful and I like it better than myfitnesspal for sure.

Ahjisai ,

Worked once 😡

I used the app last night and it worked beautifully. Tried to use it tonight and it crashes constantly after a few seconds. Force quitting and delete/reinstall did not help at all. I was so hopeful this would be something to help me.

starr274 ,

Good App, UI aggressive ad prone

The app is pretty good in its basic functionality but it's gotten fairly aggressive with the ads for premium in recent updates to the point of feeling like a car salesman or a gym membership

Health maniac ,

Good

This app has really help put my food intake into perspective. My only complaint is the price for premium.

Avabrilliant24 ,

Love it!

This app is so great and easy to use. I would definitely recommend, it never fails to amaze me!

soul4souls ,

Great App!

The two key advantages of ShapeUp over similar apps are: the abilities to backup and restore your data and email summary reports in PDF format.

Jay1971 ,

Best app

I started using this app 3 weeks ago and gas already lost 8lbs. It really guides you in the right direction with your meal.

Mike in Alabama USA ,

It works

Been using ShapeUp for 11 months. Lost 80 pounds. It works.

Update: 13 months lost 90 pounds. It still works!

Update: 16.5 months lost 111 pounds. ShapeUp simply works.

Raymond Brigleb ,

Good but not great

It only has a few basic diets and they're kind of obscure. HealthKit integration seems okay.


Subscription prices are too high and are INCORRECT in the app description. Kind of not cool.


It crashes during data entry often which is fantastically frustrating.

Chole1518 ,

Very good!!

This app has made staying on a diet so much easier. I have already lost 4lbs. I will continue to use this until I reach my goal!

JBBmeomyo ,

A great app

I've only been using it for 24 hours, but the app is more than just a calorie counter. It's very cool.

LizMarLee ,

Pleasantly surprised.

The free version is actually really good without the extra perks of upgrading. I definitely recommend this to anyone who is looking to have a healthier diet.

Rowla1ee ,

Calorie counts are way off

I like the look and the ease of use of the app however the calorie counts and serving sizes are wrong on a lot of items I've noticed. Won't be paying for the gold.

34ynsg ,

Life sum

Love it. So helpful to track food , water n activity. Scanner for barcode didn't work the one time I used it. Has large resources for prepared food

Slax464 ,

Add features

Make it so you can add a glass of water from the Notification Center so you could add a glass of water from the lock screen or anywhere without opening the app.

kcharper ,

Helps me a lot

I love this. It has really helped me stay on track with my diet and exercise. Very much worth the price.

Cpenelope ,

USE CAUTION

When you upgrade to premium (I paid for the 3 something a month for 12 months) it takes the money out for EVERY MONTH AT ONCE. I had christmas shopping to do that I can't do now cuz it took nearly 50 dollars out of my account saying $3 a month. They need to be honest about their charges. I'm pretty mad.

CrissyLikeIce ,

Will Blow Your Mind!!!

I weighed 185 pounds. When I started using this app I took a test that help me figure out the best way to lose weight. Now, I weigh 122 pounds!! 👍😁👏

alishalavigne ,

Good Except it Crashes

I wish I could use it. It's a great app, but it crashes after five seconds of opening. I'll open it again, and then it crashes.

Cape2tx ,

Great app but...

Maybe it's just me but I find it frustrating to calculate serving sizes. Too many entries available for the same food item.

ALISH2000 ,

Friend option is bad!

Please help. Please fix this. Having a friend use the same app and help you is amazing, but it doesn't work. I sent invitations and she sent invitations, but it never works. Please help.

Developer Response ,

Please contact us at contact@lifesum.com and we will help you out with this!


We apologise for the inconvenience!


Kind Regards,

Alec, Lifesum

alicebui0702 ,

Very good app

I really am amazed by how easy and helpful it is to track my macros, fruits portion and even learnt so many new healthy dishes

woohoolulu ,

App won't open after update

The app won't open since it updated. I just started a new diet plan yesterday and am SO excited because lifesum is really helpful but it because much less effective if I can't open it!

Developer Response ,

Hey dear user, We've released a new version 8.5.2 where the crash is fixed. All the best, Lifesum Team.

Funny-josi ,

Crashing :(((

I love the aim of this app. It's exactly what I am looking for. Unfortunately, within a minute of me opening the app, it crashes. It doesn't seem to be a problem to anyone else but it is debilitating for the chances of my using this app.

StuntMusician ,

Nice app but freezing

Worked great at first but after a few days the app is now freezing up the entire phone when I open it. I have had to restart my phone in order to get it to work again.

Developer Response ,

We have just launched a new version that will solve this issue. Please download the latest version from the App Store. Should you still experience any issues after the update, please contact us at contact@lifesum.com


We apologise for the inconvenience!

Olga69 ,

Love it

I love this app. It is so simple to use, it's something you can really use everyday. Straight to the point. Thanks guys.

kee.hyun ,

Easy to use

Great app for keeping track of your calories

ash.marie ,

Softball?!

Love love love this app! Only issue is I'm a softball player and I play softball almost everyday during the summer, but there is no softball selection under the exercise category 😓

topflight ,

Lifesum is 🔥

This app has really helped me be more accountable for my food and daily activity. With the help of this app I'm 43 down and counting.......

Dbjutdvjfd ,

Great app for trying to gain weight

I highly recommend this app over the few others I have used.

Paleblueriot ,

Amazing!

I just got this ap and I love it. I'm learning something new every time. Good way to help you stay healthy!

goodfella29 ,

Great app

A lot of complaining in the reviews, but this app is really solid and well designed.

MiloLife ,

Best Cal/Macro Tracker

I've used a few other cal/macro tracker. This has a pretty robust food database and the barcode reader is very, very handy. Highly recommended.

Erollins ,

So far so good

Enjoying the app so far. May try the Premium version, rating may update.

Djdarling ,

I like the grade

One of the features of this app is that it grades your meal. Therefore it makes me work harder to get better grades.

Schwalge face ,

Love it!!!

I love this app! I use it every single day and it helps me stay on track with my health and fitness!

Harry the greek ,

Simply the BEST!!!!!!

Love the app amazing it actually helps me !!! I feel bad when the smilley faces are not excited 😂 if u get the app u ll understand!!!

J@zzy24 ,

Why is it sooooo expensive

Love this app wish it was cheaper though. It keeps me motivated and excited to see my progress

Kassandra Leanne ,

GREAT APP👍🏻👍🏻👍🏻⭐️⭐️⭐️⭐️⭐️

This is great to keep track of what you eat it has been a great so far and hope the app will continue to work for me.❤️❤️

Developer Response ,

❤️❤️⭐️⭐️❤️❤️

kat__62 ,

perfect

This is the first app Dieting app that I have found that does everything I want it to do.

megan4797 ,

Easy to Use

Very convenient, easy to navigate through, and great tips!

Developer Response ,

Thank you for your awesome feedback and good luck with reaching your goal! :D

Gabrielle Ragland ,

Awesome

I love being able to look at it at the end of the day and knowing that I'm eating good for my body!

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

Nhajkova21 ,

Don't have to pay for information

I don't like the fact that you have to go premium to see nutritional facts about the food you eat. I should have to pay for that. That information should be free.

Developer Response ,

We are very sorry that you feel that way. Currently we are still dependant on the Premium features to cover all our costs. That might, of course, change in the future.

Kenzieluhu ,

I love this app

Love it! Though sometimes it glitches this is the best app for counting macros. I recommend the premium version.

Hotmama1234 ,

Awesome app

I love this app!! Helps me keep track of my daily calories and a whole lot more!! Great weight loss tool!

sound-pink ,

Very happy with it it is fantastic help me a lot to be on control

Very happy with it it is fantastic help me a lot to be on control

lizabelleblue ,

Super buggy!

I can't get it to accept that I only want to lose .5 pounds a week instead of the recommended one pound among other issues. I maybe moving back to myfitnesspal very soon. I'm so sorry I paid for a gold membership

Bessie's Grandkid ,

Handy

Just looking to view my daily intake and stay real with my food intake. Easy to use and I love it!

YRYR28YRYR ,

KETO / LCHF friendly

Love the app! One of the only apps that can let you set you dietary preferences to LCHF. UI is gorgeous too. Been using this for 6+ months.

Candy_Kaylee ,

❤️❤️👍👌

This app is amazing I could never find an app that would connect with teens and now this app thankfully crossed my path! Love it! ❤️

szisser ,

LOVE!

A terrific easy to use app for watching what you eat! I just wish the Gold edition was not so expensive!

Chudziczek ,

great app

The app helps tou track all you eat, exercise. It also helps you with planning your diet. Great!

trangtieu ,

It's okay

I've first tried this app and it's starting to look great, however there isn't a variety of options to choose from for food, exercise, or diet plans

Tori Castillo ,

Lifesum

Lifesum is a great app that really helps to watch what I'm eating and very well helps my body stay nice and healthy!! Thank you life sum

AhmayVee ,

Ridiculous app

It is really stupid that you have to pay premium in order to see additional nutritional facts and why they rated foods with what they rated. If you want to have these things without paying, I recommend getting Fooducate and myfitnesspal. Don't waste your time with this stupid app.

*kitfox86* ,

Awesome! 😍

I LOVE THIS APP!!! Very helpful!!! I've always hated counting calories so I just never would but now that it's so easy I have no problems and I'm losing weight! It's kinda fun because I treat it like a game. ☺

Lex12345* ,

Love it

When I got I I like you can scan the barcode and also I know how much calories I burned ant why I ate.😀😀

I love this game so much omg ,

Loved it

This app is very helpful. It sticks with you all the way through your weight loss.

portersj78 ,

Great App

This App is a great way to track your daily intake and make adjustments as needed. The recipes and plans are a great tool as well.

Awesomeratergamer ,

Love it love it love it!!

I started using Lifesum and it is the best app ever! I use it 24/7 and is super fun while still being efficient.

aayman ,

Accountability

So helpful to have suggestions throughout the day and emotive feedback on how I'm doing with each meal.


Definitely helping me start a new slate!

Toshiemo ,

Fun to use but wish it was cheaper

Using the plan version & have a hard time spending $ on it but it's pretty awesome!

ablabl ,

Bad nutritional data and incorrect calories

Many vegetables are listed as having several hundred calories. This app is early stages and has no quality control. I regret buying it as there are many apps of higher quality for free; lose it or mynetdiary to name two reliable apps.

usermanepassword ,

Lost data

I reinstalled Lifesum today, logged in and realized that all the food data is lost unfortunately. Can it be restored somehow?

Developer Response ,

As soon as you log out there is only the food data of the last 30 days shown. We are working on a solution that will make it possible to see the older history in the future.

Airek92 ,

I like it. But keeps crashing/freezing

I bought the subscription because this app was helpful for me. However, it keeps freezing and crashing on me. If they fix it this app would be great

Developer Response ,

A fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

mignyawsyerffej ,

Awesome app, so easy to use!

This is perfect for a simple diet guide just to monitor your eating habits and keep you in check!

Don Bidarian ,

Good first impression

I just started using this app and should see how it works for longterm.

The thing i love about it is how easy it is to input data.

Brightside92 ,

Looked promising

I liked the all in one idea, so I upgraded. I should've explored the app more before buying though. Seems like the database of food is lacking and the grading system is wacky. Overall I prefer my fitness pal as of this moment.

Malakaris ,

Easy to use...so far so good

Allows you to easily input a wide variety of foods/drinks and activities.

Woofno ,

LOVE

This app is exactly what I needed! I want to get fit and this provides with me and easy basic way to do so.

Grumpyj56 ,

Love this app

Allows me to track my exercise and diet on one easy to use app. And it pairs perfectly with my Iwatch

J1r2w8 ,

Very helpful

Helps balance meals. Love the grading scale although I don't always understand why certain items are graded lower. Extensive database of foods and exercises.

NLEGITN ,

Water fever:)

I am really using this app primarily for my water intake:). It's great. It advises you to drink a few cups of after before every meal:)

DonRugraff ,

Convenient and informative.

The app is user friendly, easy to enter data and informative.

Abhiram0018 ,

Very Beautiful Design with bugs in the system..

Unable to receive notifications...I would be happy if I can get refund for my Gold subscription..

dzerzhinsky ,

iOS 4 support, really?

I didn't get from announcement of new version what does support for iOS 4 stands for in this case. It's same low-resolution graphics but now with weird background image.

shaneegner ,

I love this app!

Is very easy to use and u can track all the food that u eat, customize meals etc! I love it

petrulie ,

Great app, works well in Scandinava too!

Love this app. Many of the free calorie counting apps doesn't have Scandinavian food, but this one is wonderful!

Piano wo-man ,

This is what I've been looking for

This is seriously worth the money and I love this app!

IllScribe ,

Great app

If used consistently you will lose weight and get fit. Period.

Ajers ,

Easy

I love how easy they make the app. It makes you want to keep track of everything!

Nathyjs ,

Best fitness app to keep track

5/5 loveee this app, helps me stay on track and it's easy to use!

Lily potter299 ,

Really good! 😊

I ABSOLUTELY LOVE this app!!! But I don't like how you have to PAY to upgrade to premium. But I still love it. It gives me info on food and exercise and I learn how to stay healthier!

KaylaKershaw ,

Great app for calorie counting

I love the free version of this app!! I think it's a good way to count and get a good estimate of your daily calorie count!

chikasareawesomeandstuff ,

I like it!

Lost two pounds so far and it's only been three days!

Lolitanabikovsretenovick ,

A new frontier of weight loss

This program is simple to use, visually engaging, and is wonderful at creating a simple dietary breakdown.

Khader jabrieh ,

Lifsum

Best app i ever used. It also helped me continue my diet and also made it easier

cocoshann ,

Life Changer

Absolutely love this app. Tracks food and steps! Helps me keep my weight in check.

whisperingwood ,

So helpful!

I love that this app helps give you such useful feedback on nutrition immediately!

Giuly💘 ,

Best calorie tracker!

You get a good amount of features with the free version and the app has a very clean design.

Arisa-kun ,

Was exactly want I wanted, but

Downloaded and set everything up perfectly! Went downstairs to enter my breakfast and BAM, app started crashing consistently whenever I tried to open it :(

I ignored the last review wherein someone described the same issue, hoping it was a fluke, but there you go.

Alaurie1 ,

Awesome!

So far I love it better than my fitness pal. I've upgraded to premium so again, loving it!

Yuliia_bears1 ,

I like it

I started to use it 1 week ago and I like it. This app is handy and practical for me.

Pushout =] ,

Not Worth It

This app is very user friendly and has great design. However, I paid for the premium membership and just don't think it is worth paying for compared to the other free calorie counting apps out there.

ShellySanders3 ,

Love!!!

Excellent app, it helps me keep track of progress & my eating plus offers excellent advice

Fkjr2 ,

Very nice. Love the dedicated Macros

Great job. Nice interface. Only needs a few things to be perfect: 1. Auto sync 2. Calories above/below weekly maintenance 3. Graph macro intake along with calories also. Thank!

Champagnewishes ,

Not bad, I guess

It's a lot of work to enter in recipes accurately, at times the scanner doesn't have your food item. I paid for this app, and I've met people who use it for free via the Internet. Won't be renewing after my membership expires.

monlup ,

new version is horrible

Old version worked great for logging body measurements, food intake and exercise. New version looks great, but doesn't work. Logs food on incorrect days, difficult to create new foods/meals, changes calorie intake goals for no reason. Have never written a review before but this app is horrible.

Jallen1383 ,

Does not sync properly to health app.

I have found that you have to turn the share information on and off for it to update the health app.

bbalisany ,

Very good calculations

It is a great program to monitor your diet. But still needs more data to be input, like middle eastern foods.

minusn ,

Use it everyday!

Cannot live without this app!

Adrian79 ,

Notifications aren't working

All my settings are fine, all my other apps work fine. What's the deal? I'm going to go back to "Lose it!" They allow you to pick specific times to receive "log your meals" reminder these pop up on your ph/watch!

Marimoviestar ,

Great app

Easy to use! Finds many foods. Wish it would save those that are eaten often to a short list.

Ptdrivas ,

Easy to use

Great user interface. Excited for this to help me meet my fitness goals in 2016!

dawnpate08 ,

Love it-very helpful!

Very user-friendly app, attractive interface and easy to use.

Kathryn-Angela ,

LOVE IT

No more exercise logs OR food journals. Easy to use, fun, takes the guess work out by calculating for you. LOVE it. So far my favorite app. I use it daily. It is extremely helpful!

tscibilia ,

Really needs a barcode scanner

To be really great it needs to scan barcodes so you can add it to your personal database. With all the proper nutritional info.

Will K2 ,

Upgrade ruined

Pretty much bricked by the new update. It forces you to create a gold star only account, and wont let you in otherwise. I am not interested in sharing my personal details with them, and so now all the data in this app is lost to me. lame.


Pretty extremely lame.


-- Previous review --

Large library of foods, easy to use. Been using it for a couple months, I find it easy to keep up with, and is helpful when calculating new meals. Is really good about having food to type of measurement settings.


Previous rank 5

Ekcoles78 ,

This ones a keeper!

Buying the upgrade, I hope it's worth it

BahaVoice ,

Love it

This app makes my food choices so much easier.

Joshappleby ,

Does the job

Easier and more satisfying to use than My Fitness Pal.

Trillbits ,

Eh...

Kind of confusing at first. Didn't use it that much, pretty much forgot about it. All it's good for is tracking calories... I thought it was pretty crappy that you had to pay just to get a weight loss plan fitted for you. :/

Developer Response ,

We are sorry you feel this way! If you have any suggestions on how we can improve, please add them to our uservoice forum here: https://lifesum.uservoice.com/forums/274566-feedback-ideas


Kind Regards,

Alec, Lifesum

x.ashlew66 ,

NOT WORTH IT

I broke my old phone and tried to re-download the app in my new one. My subscription did not transfer over and customer support never contacted me again. I paid for a year subscription. Loved it when it worked, just wish it would work.

Developer Response ,

We are answering all incomin emails, please resend the email in order to make sure that it reaches us and we can help you solve the issue. You might be logged into the wrong account.

Emilly Stone ,

So Easy

This is really easy to use and kinda fun too . Amazing app with so many great features.

AnimeFreak67 ,

Good App

I like that this app has interesting articles and quotes, and it has a very clean interface, which I enjoy! Overall, a very nice app!

Developer Response ,

Thank you very much for your feedback!

Lejfieg ,

Great app!!

Love it, will try premium in a few days, the best part of it has to be the AppleWatch glances. That's really all I have to say, wish the free app has macros as a pie chart. Love the suggestions.

TheAdvocator ,

Charged me even though I canceled subscription.

Make sure you go into your subscriptions and cancel auto renewal other wise they will continue to charge you despite doing so in the app.


On top of having money stolen it is just a subpar app that adds nothing to my diet and exercise regimen.

HamZadin ,

Lifsum

It's a very good app. It shows how many calories you have taken and how much you have lost👌🏻⭐️⭐️⭐️⭐️⭐️

Chanel C ,

missing one thing

Sync for Fitbit food intake! It should be an option, the data is there!

ajay.ganapathy ,

Still no landscape view or multitasking support on iPad

This app has received incremental improvements over the past year, but iPad multitasking support is not one of those.

Frank lights ,

FIX THE PROBLEM

So far it been using this app it is great but it won't let me go to my weight and height.

Tabtab21 ,

Love this app

Always great to keep me on track and concious of what I'm putting in my body

Ninasantt ,

Still avaluating

So far so good. Really like the design, shame that so many things are for premium users only.

JMcQuade615 ,

Broke upon update

I loved this app...and even paid for a gold membership at $45. The app was doing a great job until the most recent update, when now it is quadruple counting my calories auto imported from apple health. The app is broken and I would not recommend buying it.

atk0007 ,

Wish it had more....

This app has the look and info I would love to see in MyFitnessPal. The only reason I keep going to my fitness pal over this app is because of the limited restaurant choices in Lifesum. MyFitnessPal has so much more.

Capblasters ,

Fantastic app!

This app is easy to use and has the right balance of useful features vs versatility.


Thanks !

Pattycake1974 ,

Love it!

Love this app. Want to buy the full app but it's too expensive! Otherwise I would give it 5 stars. Calculates calories needed correctly.

RedA8 ,

Help

It keeps messing up and moving what I added for today to yesterday's track and deletes yesterday's list

دلتا ,

Good

This app make me lose weight and helped me to be good person (i lost about 2 kg in 2 weeks)

Allie_kat23 ,

Love it!

This app helps me stay on track and it's really efficient to use! Definitely would suggest it!

Wonnie Eonnie ,

hello healthy lifestyle 🌿

I am in love with this app. it has everything you need to start, or keep, having a healthy lifestyle. and ITS FREE! thank you Lifesum ❤️

Keep in track ,

Keep in track

I really love it.. It helps me to know how many calories, fats and carbs I have left..

LovelydVagabond ,

Very thorough

This app is very easy to use. Makes health tracking pretty simple.

Developer Response ,

Thanks a lot for your rating and feedback!

1nfamousn1x ,

Very good

Really helps keep track with what you eat.

Developer Response ,

Thanks a lot for your rating and feedback!

to-infinity-and-beyond ,

Crashing constantly

I bough a plan, but after 1 week of tracking, the app started to crash constantly. I went to their website to ask for refund, by it says I should use the contact form in the app. The app is crashing, I can't open it. Bye-bye, money?

Developer Response ,

The fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

HattonFamily ,

I Like it

Easy to use. Decent database. I like that I can log my exercise, but can choose whether or not I want to include the calories burned.

Birdbrains82 ,

Best in class

There are tons of these apps that generally do the same thing. I prefer lifesum.

Eddiegoona ,

Was perfect

We have to pay now to get our day rating?! That was one of my favorite features :(

mochuuu ,

Good app. Bad premium purchase options

Id love to upgrade but I don't like only having the option to be billed annually. Find me at the monthly billing I'll pay a bit extra.

IDiannLuv💯 ,

A Life saver

I love how I could monitor what I eat and it tells me how many calories I am under I just love it

Kort2019 ,

Best app for understanding what you eat

I downloaded this app to understand what I was eating vs what I should be eating! Changed my life and view on food!!

AppyCrappy ,

Crashes

Have had it less than a week and it crashes every time i try to add a meal. Was excited to try this app and I am not impressed. Back to logging everything in my book, at least I don't have to worry about that crashing.

Hannita_zh ,

Disappointed

Great interface but calorie count not accurate specially with home made food (counts too little) and exporting data from iOS Health ( counts too much since Health is based on steps and lifesum is based on active time)

T.M. Clark ,

Needs Work

Only two water amounts available. Would prefer to enter custom ounces instead.


Many items aren't in the food database

John Swords ,

Great app, doesn't calc net carbs

This app is frustrating if you are on a low carb diet and are deducting some percentage of fiber and sugar from foods you eat. You will have to calculate manually. Otherwise, this may be the best of the dieting apps.

BlackbeardMH ,

Why couldn't you have warned us?

I loved this app until the latest update. Why did you have to sneak up on us and take away the points tracker? If you're thinking of getting this app, the next update may take away another feature without warning!!!!!

Eleanor from New York USA ,

Thank you for fixing it

This app is awesome! Extremely helpful. Thank you for fixing it

Blodia ,

I really want to like it...

The visualizations of your calories and nutrition are gorgeous. Unfortunately, the app is way, WAY too limited if you don't buy a subscription. (I mean... I can't add a "recently searched" food without a subscription? That should be BASIC functionality.)


Back to myfitnesspal I go! Oh well.

AMShamp ,

Cool App but...

I really like this app, but it keeps crashing. I've had it for 10 minutes and it has crashed at least 5 times. If they can get this fixed then I'll be more likely to use it.

resqgirl911 ,

Premium subscription does not work

I have renewed my premium subscription and was not credited with the upgrade. Repeated emails to support with full details were ignored. This is a known issue per the FAQs. Do not upgrade to premium unless you want to pay for nothing. This needs to be addressed.

Bryce Mac ,

Great

I really like it, provides me with what I need to eat more of and eat less of

CeyonceRose ,

I love it!!!!

Awesome!!!! I was using the weight watcher app and cancelled my weight watchers for this app and it's cheaper and very effective through the app

Cangily ,

AWESOME app

I have used other app but when I found this. It was all over. I love it.

Thanks, your are the best.

samjokidd ,

Love this app!

Lifesum definitely helps me keep track of everything I need to & is SO easy to use. LOVE IT!

Developer Response ,

Thank you for your review! We are happy to read that you like Lifesum!

Nickhub19 ,

Very cute

I just downloaded it so my first impression is great, I like it more than my fitness pal

Developer Response ,

Thanks for the review, we've heard that making a first impression is quite important 😉 hope you like the rest of the app as well!

Poopdickbutt ,

False advertisement. And terrible app

You can't do half the things it tells you you can in the description without signing up with a monthly bill. BS! Who needs another monthly bill. Doesn't even look up half of the food I search!! Terrible app

liza_bam ,

Very good

Perfect app. I use the free version and it does all I want from it. Definitely the best on the market.

Kylio2004 ,

GREAT

Does exactly what I need it to do, saves me having to work out numbers etc.

Hannah's and Angels mommy ,

It's helping me

I could never keep track of my meals until I got this app. It's great!!!!!

Game awesome ,

Great App

Easy to use,just what I needed to give me a kick! I did upgrade. Am doing the 5:2 diet,shall see how it goes?!

Ldodge24 ,

Lack of flexibility

This app does not allow the user much flexibility in diet plan. It teaches users that potentially unsafe diets are normal or ever healthier than simply eating a diet of moderation in everything. Additionally, it restricts important health information like sodium and saturated fat intake to the paid subscription.

DiskJock ,

So far, so good

I've only had it a day however I'm using it to monitor my total fitness (diet, exercise, sleep). Let's see how it goes

ShellApple ,

Fun but falls short

I understand the plight of companies to make money from an app.


This one ventures to do so by giving you a taste of the features while obscuring the majority of the best information.


I have no idea why a meal is composed of all "A" level ingredients but only scores me a "C" overall.


And, I have to pay $3.94 a month to find out.


I like the fact that meals and items are scored.


I would rather, however, contend with adds than commit to another monthly bill.

BigSterl_76 ,

Good app...

The exercise and calorie counter need to updated. More exercises and better tracking. But other than that it's great!

Kajunmommiee ,

Love this app

Great app to use. I use it everyday. Even when I'm not having the best of days. It holds me accountable.

Mikenike4555 ,

Great app here's idea

Great app but I want to add photos but I don't have an iphone so if you could add so u can add photos from your ipod photos that would be great thanks :)

Alijah Lee Darden ,

Great, but...

I wish you didn't have to bay for everything. Why do the recipes require a membership?

Tinkykitty ,

Easy and useful

Excellent app. Not intrusive with its reminders and suggestions, and full of useful tools! Love it!

wdb0216 ,

UI/UX done right

The usability of this app is phenomenon and the overall experience is seamless and a joy to use.

KinseyAnne2345 ,

Great

I wish I didn't have to pay to get the premium version, but other than that it's great!

Mikensara ,

Pretty Good

One of the better calorie tracking apps I've used and one of, if not, the best free one. Easy to use and has a decent database of foods.

JennVZ ,

Activity not syncing

Since the update, my activity is no longer syncing with the app, even though my settings are the same. Please advise.

Developer Response ,

Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

mcoocm5005 ,

Love it!!!!

I love this app! It has so many features and great advice. With the different meal plans and exact calorie counts, this app was perfect for me. ⭐️⭐️⭐️⭐️⭐️

Developer Response ,

Thank you very much for your positive feedback! :D

Juls1376 ,

AMAZING

This app has made me stop snacking because it helps me be aware of what I'm eating and how much thank you!

MRBAnnoyed ,

Good concept but..

I've had the app downloaded for maybe 10 minutes and can't even get into it for more than 10 seconds before it crashes.

Developer Response ,

A fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

perdoder ,

It works!

No annoying ads and it works.

JK Co Consulting ,

Seeing The Results

This tool helps me keep the goal in mind as I continuously add my meals and exercise. The reports don't lie.

rich richie ,

ShapeUp

Great app for keeping a food diary of calories consumed and whether or not you reach your daily goal. Keeps you on track.

Hurle549 ,

Shapeupclub

Excellent app. I use it all the time.

Good nutrition info and helps me track my cals and exercise(key for weight loss).

Paulita in Chi ,

Great app to track your type of food intake and your exercise and calories

Great!

Austin1649 ,

Doesn't Work w/Health

It doesn't sync up with the Health app, even though they try and make it sound like it does in their app description.

Drewskiparker ,

Absolutely Amazing

Super simple but helps me watch what I'm eating and stay within my limits.

Tyler phipps ,

Great app!

This app is really helping me get to know myself and my own lifestyle. Glad I found it!

xoitsshaw ,

Really great app

My only complaint is how limited it can be unless you have premium

Lostfarhhg ,

Buggy and slow

The entire UI seems buggy and too slow

Developer Response ,

Please feel free and contact us with more details at contact@lifesum.com so we fully understand what you mean. Thank you!

CYN6224 ,

Easy!

This app is very easy to use, and it's very encouraging when you goof up on diet.

Janice McManus ,

Too Expensive

The free version is kind of nice but doesn't show you vitamins or sodium and they want you to pay $36 a year for the full version. Charge one or two bucks and be done with it. I uninstalled.

2dimplz ,

Great App

Love the grading system! Love how it suggests recipes and sends you reminders if you forget to log as well!

lef ,

Updates needed

I love the idea of this app, but it needs some help.

-consolidate nutrition information for duplicate items

-explain grading for meals? Doesn't make any sense.

I like the interface!

-zb ,

So Easy To Use

love how simple and quick you can log

LCS123456789 ,

So. Mad.

This app has been so great so far with keeping up with everything I eat and my calories. I have loved it. Now with the new update. I absolutely hate it. The app is not right anymore and something must be done. I hope it gets back to normal quickly.

Kmcoz ,

Very helpful

This app is really helping me to stay on track.

Kimberlaaayy ,

This app is great

This app has happily helped me achieve my weight of gaining weight through muscle in s healthy way!

LNGuilck ,

Love the free version. Wish it wasn't a monthly pay app.

I would most definitely buy the app if I didn't have to pay monthly for it.

mariana1995 ,

Love it so much

It really has helped me focus on what I'm eating and the recipes they give are amazing!

Yaponka ,

Bad update

Do not download this app until crash problem is solved! I was using this app everyday, but thus last update made this app useless. It crashes and cannot use. Whole purpose of this app is to keep a proper record but this crashing issue made it unuseable app.

Something Worth Being ,

Cool

I wish it had more exercise options... And I wish it didn't have as many places where you have to pay to use.. But other than that, it's pretty good o(^▽^)o

Olena2 ,

Great App!

I like it! Very easy to use! Lost 8 kg already. So far no problem with new version.

D$tar ,

Easy to use

Using this app to be better at staying well hydrated. This app makes it very easy to do so

alexia anne ,

Love it

but the app keeps crashing when i am trying to take the test ):

Bobby bun ,

Amazing

This app is amazing and works so extremely well for everyone!!!

SantyG69 ,

Great app

Awesome way to track your calories and your work out

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

Starwarsjunkie2000 ,

Awesome!

I really like using this app. The life score feature is really cool! Wish there was more to offer on the watch side!

Developer Response ,

Thank you very much for your feedback! Please feel free and elaborate what you would wish as additional function for the watch.

Emma614 ,

Help :(

I purchase Premium for the app yesterday and I'm just over my limit for a refund. Could I have some help?

Developer Response ,

You can get a refund within 14 days after the purchase. In order to get a refund, please contact Apple directly. Thank you!

Sweeetlilianee ,

NEVER STAYS OPEN

I wanted to used this app because I've seen a YouTuber use it and it looks cute and cool, but the app keeps closing!! This is my second time redownloading and it has yet to stay open longer than 30 seconds. It's very frustrating. I'll just stick to MyFitnessPal.

Developer Response ,

The fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

aloudnoise ,

Looks great, doesn't work

This could be a great app, but it keeps losing my goal calorie settings, so it's pretty worthless. Every time I think I've saved the goal, I reopen the app to find that I'm back to a 0 calorie goal. Fail.

Mely091 ,

A++

Great . Jus don't like the fact that u have to pay monthly to keep full access for the app. It would be ok if it was only a 1 time fee n that's it .

BrittyyKittyy ,

I shouldn't have to upgrade..

I purchased this app in hopes I would be able to use the meal plan/recipes portion to go along with my tracking. Nope, it keeps wanting me to upgrade. You shouldn't list it in the pictures if you have to upgrade to get it....

Fenderchicklml ,

Just getting started

I'm just getting started, but I'm loving this app so far.

EmaleighBG ,

Best Health Tracker App!

Beautifully designed. Easy to use. Tracks your macros. Syncs to Health app. I use this app in addition to "Addapp" and I have learned so much about my lifestyle, my habits.

hdyjhhh ,

Good but crashes

i love this app! up until the latest update makes it crash every 15 seconds!

Rainbrojellybean124 ,

Not old enough

I really like the layout of the app, and how it is, however I'm 12 and a little overweight, and I thought this would be the perfect app to help; only to have it tell me that I was too young to use it; create another App for ages maybe 10-14?? Or lower the age qualification?

Kaitie9169 ,

Won't sync with Fitbit

Great app for food diary, but does not sync with Fitbit at all. I have tried numerous times. I did pay for a membership too so this is very frustrating.

Monique0787 ,

Great app

I like this a lot more than MyFitnessPal. It is easy to use and I love the layout and macro breakdown.

ryanalvarado ,

Duplicating entries

The latest updates have introduced bugs that duplicate food and exercise entries making the difficult to accurately use.

Developer Response ,

That is odd! Please contact us at contact@lifesum.com and we will look into this!


Kind Regards,

Alec, Lifesum

Tjh67 ,

Great app

I love this app. I use it everyday and have actually lost 5 lbs so far. It's pretty easy to use and I would recommend it.

BelgarionBlah ,

Greg

It is my "patch" like I had for quitting smoking. Allows me to keep track of everything I eat, so losing weight is easier.

Chris Snyder ,

Pricey for More Functionality

This app is great, except for all of the features that you can't get to without paying exorbitantly. I've gotten better functionality and support with lower priced options.

Anonymous Unicorn12345678910 ,

Disappointing

I got this app because I wanted to lose weight. My sister had just gotten it and she really liked it, so I decided to get it. It seemed really good at first but then all it did is crash. I couldn't do anything on it. Now, I have to find another. Upsetting 😪

Walk up in the club like ,

Amazing,

Just wish some features were free.

El topo99 ,

Great app, highly recommended

Easy and to the point.

Grantani ,

Great App

Easy to use and lots of options (for purchase).

Developer Response ,

Thank you very much for your feedback! That is highly appreciated!

Kiki 😒😘👑🌸💖 ,

Need to pay 😪

Great at first but in order to see most recipes you need to sign up for premium.

Developer Response ,

Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

Belovedbella ,

No garmin connection

I gave them 4 stars only bc they don't have a way to connect with a garmin fitness watch

Developer Response ,

You can connect Garmin via Health (the option to connect with Health is as follows > https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=partners-trackers&f=how-can-i-connect-health-and-lifesum)

bXlLn't ,

Good App in the works

This app is great, & will be even better when more brands of food are uploaded to make it simpler to keep a diary of food intake.

jpdesigncode ,

Truly Remarkable

Quite amazing how they made something complicated so simple.

app user 3 ,

Waste of money

1. Watch interface does not work

2. Does not log active calories correctly.

3. Food search is terrible

4. There are many FREE apps that function much better than this one

5. Save your money and your time. Find a different app.

Sahar abdulaziz ,

Love it

It's precise and it keeps me motivated. There is something i would like for them to add to this amazing app: pairing with with nike fuelband!

Dell-Macready Afoa Lutu ,

Good Job

It really helps me keep track of my workouts and dietary.

trebory6 ,

Basic version is sub par

I'd love to have a free trial of gold to see if it's actually useful to me, and I'm definitely not paying $9.99 to just try it out.


Currently without "Gold", the free version is subpar compared to other similar apps.

Shelleyt74 ,

No monthly payment option

The app had you click on a monthly option for 3.33 then they charged me over $42 that same day don't fall for the monthly payment option there isn't one now I have to try to get my money back!!!

MewMewMaree ,

Nice app

I really like this app. I would however would like to see more diets available like vegetarian or vegan. Some things suggested I can't eat because I'm allergic.

Alierakieron ,

Not a fan

The app gives you a grade on individual food choices, which I don't enjoy. Especially when a banana gets a D. But it won't explain those grades in the free version. This isn't a healthy or helpful attitude towards food and not what I want in a tracking app.

suppaaaalitt ,

Great app

It's super cool, I love it ! It really helps with calorie tracking and it gives over all good advice about dieting and etc. ! One of my favorite

sam0616 ,

Really Solid

Great for keeping track of daily eating habits

CaliforniaHunter ,

How many calories burned?

I would like to see wii as an exercise option

Mikael_Sthlm ,

Don't like to be forced to create a gold account

Bad move, to make us register a gold account by force. I wan't to decide myself thank you. The only thing left is to start looking for another app instead of this one.


Bad move developers. Shame on you.

cassandra6166 ,

Shape up

Love this app wish it had a bar scan like calorie count app...other then that it's a great app...oh yeah a lil pricey

Owo2015 ,

Doesn't work

It is easy to find the food but it didn't add that much info to the health app. You have to pay a lot of money to add everything. And when I enabled motion tracking it never tracks my steps. EVER! I would not recommend this app

TheJonesFamily123 ,

Great App

It really helps me stay focused and on track so I can reach my goal.

Netprodev ,

A way to get health

Bravo. I am honored to be a user of this genius program.

Thank you.

スパー おいしい ,

Simple

Covers the basics, fairly easy to use. Still learning all the features.

ShadeEnthusiast ,

Nutrition info is bogus

The meal and food ratings aren't accurate (there isn't a world where a whole grain should get a C rating). Could be extremely demotivational for someone with disordered eating or someone without nutrition knowledge to understand that Lifesum's food ratings don't reflect any actual science.

VerydisappointedinYouTube1912 ,

Disappointed

I was sorely disappointed in this app. It kept crashing on me and wouldn't let me finish my life score test. My life score test kept reseting and it wouldn't let me change how many carbs and protein I want to consume. Had high hopes that were let down.

xxJadeybooxx ,

Won't accept my weight

It's saying I have to put in a different number for my weight.. like I understand I'm a little underweight but come on... can't make an account through Facebook either saying there's an error.. please fix!

Developer Response ,

The issue with Facebook should now be solved. Please update the app and try again. Thank you!

Vicki Ingram ,

Working for me!

Easy to post. Like that I can review all nutrition specs on what I eat, not just calories.

Llllllloooovvveeiiiitttt ,

Love this app

I love this app I can track everything. And I have lost 33lbs so far!

jshbhd ,

Pretty good

I like the HealthKit integration and looking up food is easy. Just wish there were more diet choices.

lsquires77 ,

Great App

I love this app the best so far! It's quick , easy and tells all the info in one app!

JayRozay313 ,

Absolutely Wonderful

Best app for reaching your goals. Takes the frustration out of planing meals and keeping track

preachinhanes22 ,

Good but crashes

I really like the features of this app, but it has started crashing every time I open it.

Taylorls ,

LOVE IT!!!!!

The presentation is great and it makes it quick and easy to log your meals and exercise

Xxvgsggebhsytw ,

Options Lacking

Needs way more options! Not at all in any competition with mfp. Until it gets more options for food and exercise I can't use it.

Lindsay 💕 ,

Vegetarian

I love this app, but I'm vegetarian and I'm not sure if I'm able to change that in settings. Most of my suggested meals right now include meat.

Temper boy ,

Love this

I tweak the food sources until I hit the nutritional goals. Then I eat it. 👍. Super easy and fun. Love this. Feel great too.

Perfect Gentleman ,

Friends doesn't work

Good interface and nice features but the friend connect feature isn't working.

Fearfully Fashioned ,

Not enough food library

Love the app, but there's not an expansive food library to accurately log my food. Would like more options like the MyFitnessPal app.

R2-R2 ,

Too Much Under Premium - Great Visuals

What a well designed and built app. Amazing. I REALLY want this app to be my daily app and use with Fitbit... But will stick to the other free apps that work with Fitbit.


Going to delete for now... Everywhere I click, is followed up by a "Go Premium" button...

MarthaMarie96 ,

Best health/fitness app ever!

Seriously, I've tried it all. Get this! It's super easy, and if you want personalized help it's CHEAP and WORTH EVERY PENNY. I'm a happier, healthier gal.

Veclay24 ,

Love it!

Easiest app to use to track your macros. I love it! The colors on the app are also beautiful.

tcarp14 ,

Awful User Experience

The app is not user friendly, there is no support number to help navigate it, and they don't have near as many restaurants as my fitness pal. Don't make the same mistake I did and waste $24 on their premium membership.

Developer Response ,

We are sorry you feel this way! Do you need the support still? You can find us at contact@lifesum.com and we will help you out!


Kind Regards,

Alec, Lifesum

frustrated64638174 ,

Love

I love that this app gives you a meal rating!! Its a great way to keep up with healthy eating

KaleidoscopeEyes8 ,

Warning : no website to access

I paid for this because I thought I could access it both via my phone and computer, but this is not the case. This is ONLY an app. I'm currently trying to get refunded.

Developer Response ,

We are very sorry to hear that you feel that way. Let us know if you have any problems with the refund. Have a great summer!

Maxeljulio ,

Crashing / freezing

Great app but I think the latest update is freezing / crashing too much on my iPhone 7.

rwise ,

Great app

Dies exactly what it's supposed to. Allows me to keep track of my calories.

Developer Response ,

Thank you very much for your feedback! That is highly appreciated!

HardRoc102 ,

Misleading

Says Runkeeper and Withings integration but does not mention that this is only with a Gold account which is not cheap at all. Definitely would be better as a paid app as opposed to "free" with most features locked behind a subscription wall.

KnittingFynatyc ,

Not sure how app works

Every time I try to enter my info, it crashes when I try to enter my birthdate. I tried to login using Facebook & it said it wasn't authenticated, despite me allowing it. Maybe one day I'll be able to sign up & use this app!

Hate_ads ,

Not there yet

Diet options somewhat broke. Can't choose my protein intake or make any sort of adjustments. Does not accurately pull the body fat % from withings. Guys you need to do a better job of this...please fix or give me a refund.

jprzybylski ,

Love it

Slick interface. I like it better than other competitors. Nice feature set and excellent apple watch integration.

Connie13021 ,

Love it

I used to use my fitness pal but I like lifesum a lot better. It's easy to use.

nickkrum ,

Excellent features

Works together well with every health aspect.

SnoBurst777777777777 ,

It's great

It has more features than I expected too. ;D

Kanmanisubbu ,

Need improvement on syncing with Apple Watch App

Syncing between iPhone & Apple Watch is really need to be improved and adding a food also needs improvement..

BananaWarrior ,

Misinforming people of proper nutrition

As a fitness professional with a background in personal training and nutrition, I feel like this app is very much leading people in the wrong direction in regards to proper macro nutrient intake. To promote a diet where protein is only 25% of someone's diet is really unacceptable.

Weeds22 ,

Love!

Love this app! Great product and good breakdown. Very user friendly and worth the gold membership!!!

Whitino ,

Success!

Problems aside, I lost 22lbs in four months using this app. Takes some time to set up, but the basic idea is a success. Thanks developers!

#1 48 Fan ,

Love it!

I love this app! Keeps u accountable and helps you focus on protein, carbs and fat not just calories, which can hurt you efforts if not aware. Only uses for a few weeks and lost a few pounds.

Back in 6 ,

Very helpful

Great for keeping track of exercise and food journaling. I like the way I can add to my things!

Zzzeeeebbbbrrraaaaa ,

Lifesum

I really like Lifesum!!!! It's a wonderful app!!!! And it's a helpful app too!!!! It's a great way to track your calories!!!!

mamabearextraordinaire ,

Lifesum

Easy to use and helps you learn what good food really is.

Aspohia ,

Bugs with the new update

After I update the app, I started getting notifications asking me to enter meals I had already entered and the daily rating doesn't show up.

Developer Response ,

Please contact us at contact@lifesum.com and we will help you out!


Kind Regards,

Alec, Lifesum

Soulc' ,

Love the app

I love the app just wish it would track sugars

SWapos ,

Love it

Very helpful and I like all the little tips and recipes available

ArtistryofJupiter ,

Great app!

Easy to navigate and keeps me motivated to eat healthier and move more!

ktook ,

Cancel subscription

How do I cancel my subscription? The app itself it great but I wasn't expecting to get charged the full amount up front I thought I was doing the monthly pay.

a2see ,

Good app:)

This is very good app which keep track your daily diets, exercises and weight.

Marie2176 ,

Awesome!

Helped me lose over 40lbs. Great tool if you use it everyday and stay motivated.

Alive55 ,

Love this app!

Anyone who is looking to be encouraged and lose weight try this app!

Joeinchains ,

Awesome So Far

I really love how it takes in to consideration all the variables for rating the foods, meals, days separate!

VicariousBob ,

Are you kidding?!

A 61 question "health preference" test? With no opt out?!! How about spending time updating the food log entry choices so we don't have to deal with garbage like "1 one serving" because of limited "portion" options. If i can find an alternative food logger, I'm done with this.

joeq79 ,

Dislike this app

This app gave my camera a bug if I could give it no stars I would when I used the scanner I noticed it started having a glitch now when I go to take a picture the glitch remains thanks a lot lifsum

Etkdl ,

Need to pay to use most features

May as well find another app. This one won't let you sync with a fitness tracker unless you pay monthly. Can't get recipes unless you pay. Can't even get suggestions. Pointless.

Buiiiiiiii ,

It is awesome

I just love it, it has all the features I need to keep my health good

Marcelladrink ,

Great app

Super helpful and easy to use. Wish they didn't push premium so much but it's still awesome!

rMac18 ,

The best!

Tried a lot of others. This has been the best for me.

Adrienne Griebe ,

Puts myfitnesspal to shame!

Love this app but wish it would let me import my Garmin device. Hopefully soon?

Cumberbatche ,

Update

I love this app but ever since the update two days ago, I have to update all of the food twice for it to add to my calorie count. Please fix

Weisalchemy ,

Loved it until this update

I'm really disappointed they're adding features that used to be free to gold members. Daily rating used to be available for basic members.

aoineko ,

Update screwed up app

I love this app, but the update really messed it up. It's not recording my calories correctly. All of my frequent exercises are gone. It's saying that I ate too many calories yesterday even though I'm 200 under. Please fix this.

_justDanielle ,

Fantastic

I love this app. Helps me stay on track. Love the food ratings.

Michael Kral ,

I love it!

It's really helping me! I would recommend to anyone

Ellie21942436 ,

App keeps kicking me out

Every time I open the app few seconds later it closes itself.

Mpwanw25 ,

Love it!

I usually use my fitness pal but this is better! Helping me get motivated to be a healthier me. ☺❤

Jsjaoabsjaoama s ,

False Advertising

The app says it's going to provide a meal plan like diet when going to premium and it doesn't. I just payed 44 dollars for something that is different that what the app says it does and no one will give me a refund. Horrible service, false advertising

CSha3R ,

Looovvveee iiiitttt

Helps me clean and keep up with all of my calories I love all the recipes as well

tlgillette ,

Love it!

I rave about this app to everyone! Couldn't ask for anything more. Love it!

Big oogie ,

Perfect except...

Using BMI for body fat and caloric needs. Please add a section for actual body fat % calculations using skinfold method. Otherwise this app is perfect! Thanks.

Luan Chung ,

Great app

Easy to use, great appearances can't go wrong, all you need to go along with this is willpower haha

MissRgray ,

Love this app!!!

Best calorie/weight tracker app I have tried! Definitely worth your time.

SarahSolo ,

New version is terrible!!

Used to love this app. Now I hate it. I've been using it since Sept 08 daily, and it's terrible now! Every time I add food it randomly adds it to the wrong day! Then I add something from my favorite list and it adds that to the wrong day too. FIX IT!!!

peter931 ,

Log in issues

I'm having issues with logging in. I get a pop up "Facebook account does not exist" or "email does not exist"

Gram1941 ,

Life sum

This is by far the best health/diet ap have tried.

I highly recommend it.

valti3940 ,

Love it !

Absolutely the best app! Simple and very helpful , does the job for you . Easy on the go .

Developer Response ,

Thanks a lot for your rating and feedback!

Danjor12356 ,

Keeps good track of calories

5/5

😍😎😚 ,

Jazmine Garcia

I'm here because of Jazmine Garcia :) She recommended it to her subscribers! I can't wait to try this out!

Developer Response ,

Good luck with your goals! :)

Kaitecee ,

Awesome

What a great lifestyle app. I got bored of fitness pal and this offers so much more with a sleek interface. Love it!

Vmun87 ,

Great app!!

Really helpful easy to use can add your own foods and recipes

APSB1982 ,

Don't do it

Don't do it. This app has my payment info and I cancelled my "subscription" only to find it didn't actually cancel. Just got a notice saying they were going to charge me. Very hard to cancel I guess. Just plain NO. Not ok. I want a refund.

DaisyReaper ,

Austin, TX

Great app! It lets you even add things it doesn't have in its data base. Just started using it but, I'm happy with it so far :)

Priya rocks :)) ,

Cool at first, but then...

So I was tracking my food using the scanner and the macros for it is wrong! So then I try looking up the food instead and it isn't even there, what gives? The food isn't even unusual hard to find, it was oikos yogurt and wheat bread

Whitt1991 ,

Not happy

I downloaded the app and purchased the premium version for the diet plans. There are only a handful of recipes and no information about the plans. For $8 a month I would expect more. This is a complete waste of money.

bbryno ,

Makes you pay for everything.

You are not able to try any of the features out without going premium. If you want to see if it works be prepared to fork out some cash.

Developer Response ,

We are sorry your experience has been this way, please contact us at contact@lifesum.com and we can look at the specific features you want to be usable as a basic user. Alternatively you can add these features as a suggestion on our uservoice forum here: https://lifesum.uservoice.com/forums/274566-feedback-ideas

ChandiraG_2000 ,

Essential feautures missing

You should gove the free users the ability to sync with 3rd party apps as well. Earlier you did that but now you've moved the feature to premium members.

Darth1642 ,

Easy to use

Easy to use, beautiful design.

LJG2 ,

Great app

Highly recommend, has helped me out immensely!

Kris223 ,

This is a great app

I really like this program. The graphs give great feedback, and the diary is easy to use. The food database is great to get one started, but I like to use the labels and serving sizes from the food I'm actually buying in the store or restaurant (if the establishment has a nutritional chart otherwise I look up equivalents on the web for my entries). These are easy to enter and once you have a few meal items (or meals as the food entries are easily defined either way) in the database it takes no time at all to do the diary. The program works great and is very intuitive.


For future releases of the program I would like to have the ability to add/remove categories, remove the food items that came with the program, and specify my own units (I use "Piece" and then put the unit in the title like this: "Mayo, light (Tbsp)" or "Popcorn (Cup)" to get around this as the other choices right now are "grams" and "milliliters" although I told it to use English units ...???). A very small issue for a such a nice program that has a team thats making improvements behind it. Their website has a very helpful video that one can look at before buying. I recommend this program without any hesitation.


UPDATE: I've really kicked this program around the block and its my most used app now. The new updates are great and they have improved everything on my wish list plus a few I didn't think about. I've lost about nine pounds so far. Its very easy to use and I really like it.

Rhymz57 ,

Negative reviews outweigh the positive

I wish I would all the negative reviews before purchase.. I can't even get past the setup screen without it crashing.. Restarted my iTouch but it continues to crash..

imoeris ,

Please bring in support for metric measurements

This app looks like a good dedicated tracker, but it's completely useless for people who use the metric system, unless you want to spend your entire time converting numbers.

ClevelandRock ,

Good free app.

I like being able to customize & see weight or calories in chart form.

Rome13 ,

Great

It helps really well to count my calories .

d4vidmurr4y ,

Beautiful Design

Really well done app design. (Coming from an app designer)

Shanniin ,

Love it!!

This app is helping be keep better track of what I'm eating and drinking.

DrJ1234x ,

Rogue App

I installed this app over the weekend and this morning it woke me up at 5:45 am with an alert telling me to start my day with two glasses of water. My alarm was not set to wake me until 6:30.


Needless to say, I started my day by deleting this app from my phone.

It's Chris Mc rocks!!! ,

Very good app to use

Very good app to use at home to prank someone or at school just really fun

Kate071 ,

Great app

Love this app!! It has helped me watch what I eat and stay on track

Lizg43 ,

Awesome

Love this better then weight watchers. Easy to use, scan items and rates each meal.

Lillyy101 ,

Good

Really wish you didn't have to buy a subscription to get the explanations of the ratings.

owen7223 ,

Great

Just got this app and so far it seems to be awesome and works well.

celenarocks ,

Please fix this bug

Every time I go to change my plan setting it takes me back to the home page. Please fix this bug

canyonlyerla ,

Ridiculous!

They charged me for premium membership, which I immediately emailed them and followed proper channels. STILL have not heard back, I've emailed them multiple times, TERRIBLE customer service and I will NEVER use anything from this company again. GIVE ME MY $26!!!

Rebel1018 ,

Useful tool

I like this app and makes me more aware of my habits. Keeps me focused.

Adrrg ,

Best app ever!

I love it!

Helps a lot and it change my way to eat. Thanks!

Jai09470 ,

Okay app.

This is just okay. My main problem is that I can view more with MyFitnessPal but with this app I can't even view sugars of an item with out pay for the premium.

Developer Response ,

Thank you for your feedback! Please add any suggestions for improvement to our uservoice forum here: https://lifesum.uservoice.com/forums/274566-feedback-ideas


Kind Regards,

Alec, Lifesum

Mocute2000 ,

Love the Smiley faces!

The smiley faces rating system is quick & easy to understand! 😀💗

Betherssssssssssssssssssss🦄 ,

Amazing

Gives great advice on what diet you should stick to

Developer Response ,

Thanks a lot for your rating and feedback!

Ptownmommy ,

Healthy diet

Love this application. It really helps me monitor and make sure I eat healthy everyday.

jkratz ,

Too many features require and upgrade

Only the basics here. Everything else requires an upgrade. Lose It is a better choice.

Ali Khan XXX ,

Great app

Very useful app

Specially on iPhone 5s

Tracking my calories when I'm walking or running

Keep the good workツ

JM Smith ,

Amazing, and Helpful

Lifesum keeps me on track and motivated to be as healthy and happy as I can be!!!!

klogram ,

Apple Watch app doesn't work

I would like this app a lot more if the Apple Watch app actually works, but it doesn't. The app keeps saying I should login, but I am already logged in.

Tyiq 112343 ,

I like it BUT

it's nice but there's barely any exercises in there. I tried searching plank (a very popular workout) and it didn't even have that.

Josievince ,

❤️

Like it so far wish we didn't have to upgrade to read feedback

pma7795 ,

Good app!

I like it, esp. the faces that let you know if what your eating is a good choice.

Cait611 ,

Great app!

Awesome app! Laid out really well and helps keep you on track

Developer Response ,

Glad to hear that you like it 👊🏼 And thanks for the review!

Faith miley ,

I love this app

Is app is so cool I love that I can share things with my friends

Developer Response ,

Thanks for your review and good luck with your goal! :)

Xjxjdb ,

Really useful

I love this app because of it's simplicity and helpfulness. It has helped me live a healthier lifestyle. Great app!!

Blagosphere ,

Impractical

Useless unless you bring measuring tools everywhere you go. Default serving sizes are completely impractical. Doesn't group together extremely common things like cereal and milk.

mface ,

Easy

Simple to use. I need more reminders however

Milo🌌 ,

Friends?

I just upgraded from a 5c to a 6s and my friends feature is gone?

duckfisney ,

Overall poor

Database is very sparse compared to my fitness pal. Seems impossible to add personal recipes. Quantity is very difficult to understand most times and the app is constantly telling me to drink water. I'm very sorry I subscribed it's been deleted!

Hmgunter ,

So far so good

If what I am having isn't exactly on there I just us the closest. I just started so I will see. So 2B continued!

RaGeAfLiXeR ,

Amazing

Helps you stay healthy and consistent...I freaking love it

ColiRavioli ,

Very helpful

It helps me pay more attention to what I eat and how I should eat.

Okayipad ,

It's nice...

I'd buy the premium version if it was a little cheaper. Or have a trial so I can check it out before making a commitment.

Megan_Mary ,

Don't pay for it!

I paid for 3 months to unlock the premium features... and they weren't even close to worth it. The "Meal Plans" were simply changing how many carbs vs protein vs fats you should eat in a day. You can do that with most apps for free!

Hellcat66 ,

Awesome app!

There are plenty out there but the ShapeUp app is the best! Easy to use & useful! Make it work for you!

Petiepab ,

Terrific app, but needs to be cleaned up

It's a little buggy, it makes yesterday's info today's. Please fix that.


Besides that it's just fantastic.

LordSethicus ,

Looks fun...

I was really looking forward to using this app but it fails to get past the registering screen. Every time I try to register my birthdate actual or otherwise it sends me out of the app and back to my home screen.

TexasToon ,

features become locked without subscription

Was enjoying using this app for several days only to find all my food entries locked unless I start a subscription.


Forget it, happily deleted !

THEE MILLERS ,

Helpful

It helps me keep track of what I eat, especially restaurants

Jackie1822 ,

Love it

Easy to use and track!

Aleks Misery ,

Best Cal Count App -- Crashes Too Much

You can customize so much. I love it. However.... it crashes way too much.

Paid for, can't play ,

Great health app

Love everything about the app so far, but I wish I could sync it with my Fitbit.

Hallie_Sawyer ,

Not worth the money.

I had upgraded so I could track a specialized diet and not sure some changes came with the latest update but now, I have to upgrade again to get any macros besides protein, carbs and fat. Ridiculous.

Sarah2420 ,

Works for me!

Best weight loss app I've used to date.

m4pockets ,

Awful!!

Worse app ever!! Can't believe I bought-shame on my blind faith. Data base of food is either none existent or wrong!!! Lots of work, not easy to use, glitchy. I will not recommend to anyone serious about tracking!!

isaquec ,

Don't make me laugh

"If you're serious about changing your lifestyle you should go for gold..." WHICH COSTS $7/MONTH.


I'm paying... but not you guys. I'm going to download MyNetDiary, which is in the top 10 and doesn't charge afterwards for basic features.

vedtopkar ,

Amazing

Definitely the best health tracker out there. Worth the subscription!

Tamv118 ,

Inaccurate

Overall the app is decent but I feel like some stuff is off... For example, I'm not sure how ranch and thousand island get A/B ratings and balsamic vinaigrette gets an E...

Jbarrera7787 ,

Lifeawesum

Great app. Helped me balance my calorie intake and helped me loose weight. Two thumbs up!

Roya*** ,

Problem

It's sscond day i sm filling dairy and it shows my yesterday mesls. I can't delet yesterday' s info.

NikkoRico ,

Premium Promo

I downloaded this app while looking on Pinterest at healthy recipes. I already have a calorie tracker app so I was like cool a place I ca get a bunch of healthy recipes but nope need to sign up for a premium account. For that it gets a delete and a one star. Sucky advertising.

Tay warch ,

Love it!

I love this app way more than the other blue one they have!

D@nny2002 ,

Pretty Good

Its easy to keep track of your calories daily

Levi Gilbert ,

Great UI, easy to use

Been using this to track my business receipts, works great!

Abcab58 ,

Essential

It helps me stay conscious of what I eat and my water intake.

giegie99 ,

Disappointed

The app is so disintegrated. The Apple Watch does not sync with the phone. You cannot delete mistakes recorded after the sync decided to take place overnight. Emails registration complications and my favorite: non response from the developers! And yes, I paid!!!

Kaybay1235421 ,

Amazing

Fantastic motivator! Really help me get back on track of eating healthy

Workhard9 ,

Easy

This is an easy app to use and keep track of you're day

Stephen Perteet ,

Horrible bug

My calories burned goes up for every day every couple of seconds rendering all of the data useless. This didn't happen until the recent update

TheCraziestOfThemAll ,

Great app but...

I love everything about the app but, since the last update it closes after about 15 seconds after first opening it. I'm about to delete it because, at this point it's useless to me 😕

Destiny-85 ,

New update isnt as good

I dont like the new update from LIFESUM! Loved it before, now they dont have the ABCD foodcategories anymore, thats what makes it more complicated as easy for me!!!

Ek12987354 ,

A dud

Nothing syncs properly from the phone app to the Apple Watch app. The calories are incorrect compared to what was input from the phone. The water count doesn't sync, and it doesn't show the exercise like the phone app. It's a total dud.

Haha this is good ,

Great app

For what you get for free, this is an amazing app! Totally recommend it! Also sort of fun tbh.😛

midcenmodmillie ,

Love this app!

I've finally found an app that helps me, and motivates me!

Paige OBrien ,

It's ok

Myfitnesspal is so much better because you don't have to pay to see the extra stuff

Got2loseTHEweight ,

Awesome!

Helped me lose over 30 lbs. I recommend it to friends! I love it

JTmail ,

Latest update extremely buggy

Seeing other posts about latest update, calories burned and steps counted are increasing every time I sync, something is really wrong & needs fixing ASAP

MoonChild98 ,

Cool App!

I'm enjoying the app so far! Only problem is the app will randomly close on me. Big fix please?

Thaipenny ,

Lifesum Review

I really like Lifesum - it helps me to know what my goals are and then know what to eat to reach those goals.

Swan843 ,

Essential app

Love this app... not so much over the weekend but keeps me aware

Alilililililililililn ,

Goal weight not working

It doesn't let me enter a goal weight. No matter what number I enter it asks me " are u sure this is the no u want to enter? Try a different no." Can u plz fix it

Samwise1188 ,

Don't pay for this app

I upgraded to premium and it's the biggest waste of money. Won't sync with my Fitbit or my phone so it never tracks my activity and all around isn't user friendly.

Salomeannes ,

Loveee

Found it through Tammy Hembrow and I'm obsessed with it. It's super easy and helpful

Developer Response ,

Thank you very much for your feedback! That is highly appreciated!

Rina.m ,

Not a premium user

I like the app, makes me more In tune to what I'm eating.


Thinking about going premium

Developer Response ,

Thanks a lot for your rating and feedback!

DavidDacaDavid ,

Great.

Finaly something that made me eat less and be healthy.

Swimgirlz200 ,

Get this app

I love this app!!! It makes calorie counting much easier

Fletchy Music ,

Amazing!

I love this app! It puts what I eat on a daily basis into perspective for a visual person like me.

Kylie alcazar ,

Needs more food options

This app is great but most of the food I try to enter is not in the system. My fitness pal has almost everything on theirs

DARKPHOENIX! ,

Good for healthy lifestyle

Keeps me on track with my water intake

Auntbal ,

Good with Apple watch

Overall good calorie tracker with options for different types of diets.

Sharkfin58275 ,

Connection issues

Asks you to connect to the Internet while you are already connected. Restarting the app or the iPhone does not solve the problem.

Carmel1965 ,

Great app!!!

I just joined and I'm already in love with it!!! This is exactly what I need to monitor my food intake and count my movements per day! Good one

Bbalee ,

Great interface but not very flexible

If you offer ketogenic program, then you know how important net carbs is

. please give the option to count ONLY net carbs. Thanks

MaggieHughes23 ,

Love this app so much!!!!!!!!!!!!!!!

This app is amazing I love how it tells you everything love it so much!!!!!!!

sucello ,

Perfect.

Much more than just a calories tracker ...

Jmossinca ,

Crashes during sign-up

How did this get featured on the App Store home page with such a glaring and annoying bug? This app sounds promising but needs a lot more under-the-hood work before it's ready for prime time.

Rollingstone805 ,

Not worth your time.

The app seems useful only to gold members (having to upgrade and pay for the app) there is little to no customization for the free membership. My Fitness Pal is 100 times better.

John haren ,

Great app

Really got myself started on the track to a healthier lifestyle

Apollorion ,

Good app

She does exactly what i wanted her to do. In all the right places.

~RJ~ ,

Too busy

The worst part about this app is it does not work with my iPad. Secondly this app is just too busy. And when you only have the free version there's no reason for all that extra "busyness" to have to look at

Jacob smithington ,

Ridiculous unrealistic increase in activity

At the beginning it was working fine syncing...but after a couple of days, it started to go crazy! It said in one day that I hade taken 289,000 steps! And went 600 miles!

Lifsum ,

Great app!!

I absolutely love the app. I'm actually a gold account. But some of the ratings are off. But I still love it!(:

Haleighbuggaerey ,

NOT HAPPY

I've been using this app for over 2 months now but as I log my food, most of it is save incorrectly! For example: say I eat an onion ring... it says it's a healthy choice. This is saved by different people and is horrible

Frufrucakes ,

Great, but it broke

I tried to auto-connect it to my health app but then it immediately closed the app. Now the app wont stat open no longer than a second.

MersaJo ,

It's good....

I really like it and Its very helpful but it needs better food choices. but great.

jelenak ,

Great application

Developer: Why does the diary have a red X even though I am below the calories for the day?

Dzzzxx ,

Its good

Like the favorites you can set up plus the stuff others contribute on meals.

Marcel424 ,

Language changes?

> We've made several language translation changes to make sure every sentance makes sense.


Not very encouraging, really, as you appear to have some issues with English spelling to begin with.

CaneZMD ,

New update duplicates activity calories

This is a real problem and needs to be fixed asap. It makes this app useless.

NerdyEnderman ,

Lifesum

The app is pretty organized& easy to use. The exercise options are a little narrow but overall I love it

Bobberssjdjdj ,

Wow

Such an amazing app had it before got rid of it quit the diet for back on it and fell in love 😍

Roger Humboldt ,

Meh

It was okay for a while but a lot of the foods have inaccurate nutrition info. After four or five days, it locks you out unless you upgrade to premium ($$$).

Developer Response ,

Please contact us at contact@lifesum.com about this!


Kind Regards,

Alec, Lifesum

Love clothing ,

Excellent choice

This app is very easy to use!

Spiritsmom ,

Very supportive

I am new at this program - so far it is great and very helpful in my weight loss journey.

Cellar doors ,

Life changing

Easy to use and super helpful

kkanderson3 ,

Great app

Love this app!!! It helps me to keep track of my water intake along w what I've eaten.

Rashad D ,

Awesome App

I really love this app and how it tracks everything!

geefc ,

App crash

Until the most recent update the app worked flawlessly.


After the update the app continuously crashes on launch. Doesn't get past the splash screen.


Unusable.

Nikodoneal ,

Great app

Use this every day and it really helps me with my health

MishaBstr ,

Love it so far

Best of all - it works! I keep posting my food intake 👍🏻

Hint9954 ,

WATCH UPDATE!!!!!

I like using this app but I mainly

Chose this one over other apps due to the layout on the watch...It doesn't work for me when I attempt to use it...please fix!

LittleSammySam ,

Helpful!

I like this app pretty helpful to keep me on track

Notsatisfieddontbuypremium ,

Doesn't meet expectations

Great logging tool. Terrible, arbitrary grading system. Hard boiled eggs and grapefruit might get a grade of D while cheeseburger might get a score of B. Does not help refine your diet at all. Just an aesthetically pleasing logging tool.

Marvin姚 ,

Water

Please allow your app to import water data from Apple Health.

GettingThin ,

Useful app for the overweight

Loved it! East to use and helped me lose the weight.

LesMiz333 ,

Love love love this app!!!

This is a great app! Easy to use and understand! I use it all the time!!

Jeannie222 ,

Great app

I love this app. I love that it will let me make my own entries when I can't find one in the database.

Fukorenzo ,

No

I made the mistake of signing up for the Gold membership so it could sync w Moves app to deduct calories from walking / running. It syncs all wrong to the day before. Clearly a date bug. Not good. Too bad because it looks nice.

Memememmmmmm ,

Buggy

Like everyone said, this app is super buggy. That and the database is fairly weak and I ended up entering a lot manually. Made the mistake of subscribing for 3 months. After a week of frustration started using myfitness pal. So much better!

sellnout ,

Now able to post my weight after last update

I liked the app before the last update. Now I am unable to post my weight which makes the app useless.

aherndon_ ,

Keeps Closing - Can't Register

I just downloaded the app and it looks really neat. Unfortunately when I try to sign up for an account it closes every time I start to enter my birthdate. Please update the app so that I can use it.

hiller84 ,

Almost there...

This app looks pretty good. Although, please import activity (steps??) from HealthKit. Until then, I'll have to use Centered for that.

Leslielove19 ,

Handy

Once I got use to using it. Love it😍. Come on weight loss💪

WilliamHunterGilland ,

Great app

I've already lost 10 pounds.

loveeatly ,

Love it!

This app is helping to kick-start my 10 lb weight loss plan!

First time user 1106 ,

Works great!

Really love this app.. Easy to nivigate and has a clean look

Dantethekid ,

Great way to track success!

Works great with healthy eating and lifestyle.

RSGAM34 ,

Auto close

Please update,

Can't add , auto close app

fammills ,

I like it

I like it! I love the ratings. I wish there was a way to add a recipe, but other than that, I like it!

TjHgfzfjffhfdhydsj ,

Great Lifesum

Life sum really cuts-down on my sugar intake. I love how it always suggest new healthy recipes that appeal to my sweet tooth....

pollac ,

Love the new look

The new look is amazing & easy to use 👍🏻👍🏻

Cassm3399 ,

Not Recommended

The app itself seems fine. The lay out is ok. There isn't much information thoughz

Maxamouse ,

Lifesum

I like this app a lot because it keeps me motivated

Iquitdeletethisapp ,

Works fine but..

Keeps crashing after two days

Developer Response ,

A fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

gotToast ,

Pretty sweet

Would be perfect if one could track points (alla weight watchers) as well as calories. Great app nonetheless.

Hoopin ,

a total disappointment!!

I purchased this applications but can't even get past entering weight info...there seems to be some bugs. I was totally disappointed with this application!

TiffanyHotrum ,

Love it!

Love the app! Really making a difference but lot of bugs.

Conniem239 ,

Love the app

Wish it linked to fitbit😏 but easy to add food, water and keep with weight loss

El Josh 1978 ,

Awesome

Meals are easily found, nutritional information loaded and tracked

J-quellin ,

Awesome.

This app is very easy to use and even motivated me to eat healthier.

Yakakapsndnd ,

Why only 100 pounds

I'm trying to lose weight but it will only let me set it to 100 pounds that means I can only lose 4 sconce I'm 104 so why is this they should allow you to any weight you want to achieve

Developer Response ,

I have forwarded this to the developers.


The solution now is to start with a first goal of 100 pounds and when you reach that goal to set a new goal. But we will definitely look into this. Thanks for bringing it up!


And goo luck with your goals!

Vbwriter ,

Very helpful app!!

Makes dieting and calorie counting easy!

Developer Response ,

Thanks a lot for your rating and feedback!

Nuclear247 ,

App crashing

I've been trying to use the app after the update but it keeps crashing. Very frustrating!!!

Developer Response ,

Hey dear user, We've released a new version 8.5.2 where the crash is fixed. All the best, Lifesum Team.

Rachd555 ,

Can't even log food without app crashing

I've used this app for months, and now every time I open it, it crashes and closes. Have to go back to my fitness pal. Really upsetting.

Developer Response ,

The fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

Spiderweb81 ,

Can't log in - Facebook not recognized

When trying to log in via Facebook, I am getting an error message that "Facebook is not registered".


On the phone is the authenticated Facebook app and also FB messenger.


Thanks

Sherryp61 ,

Good app

This app is good for tracking calories and meals, syncs with several activity monitors, unfortunately does not sync with the Misfit Shine.

ManP74 ,

Excellent App

One of the best in the fitness category. Highly useful and motivating.

Shelberonie ,

Amazing!

Love how easy it is! Love how it tracks and reminds you to drink water! Such a handy diet app!

Fun I guess ,

Great for me

Imports all my moves etc. love it and its easy to use

Pinkhalo11 ,

Love this app!!!!

Great app ... Wish I could connect with Nike app for my runs

Kkkkkjjhgfs ,

Limited

I love the way it looks but it requires you to shell out money right away to even use most of it. I rather pay a one time fee than lie about being "free". Also food log is really limited.

Mia_Mahone ,

I love it!!!

I haven't had for long but it's just fun to be on.

Nat the cat48888 ,

Awesome

I love the app but I don't know how to get it to say burned calories

xxxOtakuchanxxx ,

Won't go past loading screen

I was so excited to get this app because I'm trying to get healthier. After I put in my my weight, it won't let me click "next". Disappointed.

NobleKitty ,

Crashes continuously

Every time I try to put my birth date in, it crashes. I'd like to be able to at least see if the app is any good before writing a review but it doesn't work....

Jkill729 ,

Easy tracking

Love it, losing weight consistently. Many diet plans to choose.

katelynbucholz ,

Love

I absolutely love Lifesum it couldn't get any better

May iz ,

PLEASE HELP.

I got the app in my iPhone 6s Plus but it keeps shutting off after a few seconds .. I really love this app but it just stops on me and doesn't allow me to use it .. please help ..

Developer Response ,

We are aware that some users have a problem right now and apologise. Can you please contact us directly at contact@lifesum.com with your details so we investigate? Please also let us now if you recently have activated the new red meat tracker - this might be related and good to know. Thank you very much!

tavscaso ,

Love it!

It reminds me of my breakfast, Lunch, dinner and even snacks! I've lost 40 thanks to this app❤️

Kelly wellies ,

Great app

Easy to use and the dietary break down is great

SugaSweet0322 ,

Love it!

It is so easy to use! Changed my life!

Developer Response ,

Thank you for your review! We are happy to read that you like Lifesum!

phi :) ,

yass me be healthier

App helps me feel good! :) opened my eyes to what I was putting in my mouth. Suggestion: sleep schedules

Developer Response ,

Thanks for the nice review! 😇🌙


We are looking into it, and will bring your idea to the rest of the team!

zhabce ,

Disappointed

I just upgraded to premium and I'm very disappointed to see such few recipes! I'm on the keto strict and I wish there were more recipe options...it really does not help with the meal plan at all

kmariestn ,

Still freezes and crashes with 7+

Can't use the app even with the new update on the iPhone 7plus. It just freezes and eventually crashes.

Dramitude ,

Great

This a WONDERFUL app. Very helpful for people who really don't know how to monitor their eating habits.

prixie0 ,

Great tracker

I just started using it.. Very easy to use!

Marbles611 ,

Can't even set up profile

I'm thing to set up my profile and it's telling me my goal weight needs to be a higher number than my current weight! Makes no sense !

D19J ,

Not Impressive / sends spam!

This is a basically calorie counter app that wants you to pay for recipes and workouts. Immediately after I joined I had spam in my inbox. Some from a company in Estonia. Do not download this app.

Kenlinmor ,

What I was looking for.

It's worth the money.! It's fun, easy, and it works!!!!!

القحطاني  ,

Very good

It's useful, you will learn how to manage your lifestyle.

ahitchcock0808 ,

No vegetarian/vegan diet option?

This is a gorgeous app but I cannot use it because it doesn't have a vegetarian diet option, and I keep getting slotted into the 'high protein' category which is definitely not how I eat. Please add veg*n options!

xanytax ,

Doesn't open

It crashes instantly. Tried a few times. Hope you all fix it soon. Was really excited for a second.

AnnieB524 ,

Do not purchase memberships

Even when you cancel the membership they continue to charge you and you can't get any response from support. DON'T purchase anything from this app.

Ramosi2012 ,

New update

The new update messed up my exercise tracker. My steps are being counted multiple times and my workout doesn't stay when I submit it. So my calories burned are wrong.

cjmitchell427 ,

Ok but way too much work

It takes a while to get started and is a little hard to use... I wanted an app that kept more track of workouts, not food. Way too much money too.

michellearnett ,

Okay.

Not enough exercise choices. Wish there was a scanner for food labels. Website is down often.

Witinho ,

Good

Food could be easier to find. Good program!

Terry Franklin ,

Buggy, dates not right

Just started using this, doesn't work well. Entries made throughout the day suddenly end up on the previous day, so entries are all messed up. Not very reliable.

kikikawi ,

More veg recipes

I generally like the app; the major lack is veg recipes for high protein diet.

Lized013 ,

Lovin it

I love the way you can sync all my iPhone data with the app

Juniebug06 ,

Just a day

Only been using it for one day but so far so good

Just Call Me Jerry ,

Great app, but…

Great app, but it asks for me to upgrade to Premium all the time. The constant banner at the top of the app asking for me to upgrade is ludicrous. I don't mind being asked a few times a week but 24/7 it's too much.

Mekayla32 ,

It's good!

It's been very helpful to use to track what I'm eating.

Adriana monroy cx ,

Love this app

Helped me realize what I eat and how much carbs I eat in day!!!!

Developer Response ,

Thanks a lot for your rating and feedback!

mommytakespics ,

PhotoMommy

Love this! It is a plan for losing weight in one app. It is not just a calorie counter.

Activegirl ,

Food

It needs a wider food selection I'm

always making custom calories

LyndseyV ,

Crash

I would really like to try this app, but it crashes every time I go to enter my birthday and I can't get past it. I'm not uninstalling it yet for hopes of a performance/bug fix update.

rainyut ,

great...in theory

love all the eating plans but most food I eat is not in the system. going back to MFP bc it's easier to track foods

MistyM2010 ,

I love it

This helps me stay accountable with what I eat.

TheRealKFC ,

Face first into a pay wall.

Everything except the calorie tracker is locked behind a pay wall. There are a ton of cool features that look helpful but it's useless if you don't cough up the cash.

Developer Response ,

Thank you for your feedback! If you have any suggestions on how we can improve this, please add them to our uservoice forum here: https://lifesum.uservoice.com/forums/274566-feedback-ideas


Kind Regards,

Alec, Lifesum

Samig101 ,

Horrible

I am 100lbs and it wont let me choose my goal! I want to be 90, but it say "are you sure that's what you mean? Pick something else" so then I do 91lbs then 92lbs then 93lbs then 94lbs then 95lbs then 96lbs then 97lbs then 98lbs then 99lbs and every time it says that😒

Developer Response ,

Please contact us at contact@lifesum.com and we will look into this.


Kind Regards,

Alec, Lifesum

Scmm09 ,

Why'd you take away the day rating 😭

so disappointed with the newest update.

Bander908 ,

Review

This is an amazing app! I love it. I would recommend this to everybody!

thelifeoftoria ,

The recent update

The new update isn't allowing me to even open the app. It continues to lag and freezes my whole phone. Hopefully they get it together soon.

Developer Response ,

We are awfully sorry for the inconvenience!


Please check if you are still having this issue with the version 8.4.5 which you can now download from the App Store.


If that fix will not help you solve the problem:

We are currently testing another fix and will soon ship the new release to Apple.


Thank you very much for your patience!

Smallfittiebittie ,

Great app

Easy to use. Love the prompts to drink more water before meals or to grab a snack

RachaelKarissa ,

It won't work on my Apple Watch

I love the phone version of the app, however it just freezes and closes on my Apple Watch.

Abz411 ,

Easy and amazing

Added to my beach body routine and it includes shakeology!!! I love it!!!

Infotechvs ,

Doesn't work

Doesn't move forward after giving the amount of weight to lose.

Chxnelxrabbit ,

It's works if you work it

I've lost 18 lb in a 1 year

LyndenV ,

Love this app!!

The Lifesum app has helped me stay on task and lose the weight I wanted to lose.

Sh love bird ,

Majic

It has helped me to lose more than 14 kilograms, since i have stalled it.i love it

Hibist ,

Helps keep me organized

I absolutely love Lifesum, stoped me from bingeing

autumnmina ,

Friend usernames

I accidentally put in a user name I didn't want and can't see to change it

Leena50 ,

Great but...

It keeps crashing and I can't log in to my iPad without having to delete my other account on my iPod. Can't delete it because it keeps crashing.

Developer Response ,

Please contact us at contact@lifesum.com and we will help you out with this!


Kind Regards,

Alec, Lifesum

chadw1k ,

Great app

Clean, sleek, efficiency, free sync to website, developers respond to feedback well

Redd1985 ,

Greatness

I needed this app!!!! Now I can throw away the tablet and pen. I love the collaborative database also.

shana12245 ,

Does not sync well with health app

There seems to be a problem with the motion tracking. Sometimes my steps aren't counted at all for burned calories, and sometimes they are double or triple counted. Deleting this.

It's Wilder ,

Pretty to look at, but not much under the hood

Can't edit entries or customize meal plan

No landscape support on the iPad

Lots of items missing from their database

Kenia76 ,

Love it.

Love the app, it helps me to stay focused and to not over eat.

Juseboxx89 ,

Useless without premium access

And at a premium price at that. I would consider for a one time payment but I'm not going to add another monthly bill to the list.

Not_a_male ,

Best Lifestyle App

Best lifestyle I've tried. Impressive design and easy to use.

Developer Response ,

Thanks a lot for your rating and feedback!

Nannetteelizondo ,

Best app

LOVE this app! Helps me try to reach my caloric intake, and goals. Definitely a great app!!

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

M Davis5187! ,

Force closing

This is a cool app but all since I bought the premium version, the app keep freezing and closing. Please fix or give me a refund.

Developer Response ,

A fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

Emam95 ,

Crashes

Crashes every time I open it. Definitely swayed me from buying the "premium" membership.

Developer Response ,

A fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

Restiffbard ,

Crashohlic

Would be brilliant if it would stop crashing constantly.

rudi2389 ,

Love the app

Primary calorie tracking app I'm using

K l b Kelley ;) ,

Great app

Helps me stay on track .

Oktohber ,

Good App

It works well

All that negative reviews are probably some bugs but in my experience

At today's date Oct 3 I don't have any problems at all.


The regular version works to track meals and exercise in a basic way.


Pretty useful app

Bridge2usa ,

Do not waste your money on this app 😝

Very frustrating! Not user friendly at all! Cannot edit any entries. Sent 2 requests for help and never got a response. Now, I'm stuck with it for a year.

Aryix ,

Would give it zero stars...

...since it opens and then freezes. Bought the premium edition and cannot use it at all. Frustrating!

Foodisgood2 ,

Lovely App- Easy to Use

I really like this app the best weight loss app yet!

JayAW3 ,

Pretty Good

This app is very helpful for anyone who is calorie counting or looking to track their diet more conveniently.

musicboy83 ,

Love It!!!

I love this app! It's everything I was looking for and more.

mp7611 ,

Sick of it crashing

This app is no better than many of the free ones. I paid for the year subscription and wish I had not. Emails to the creators remain unanswered. Not worth the price.

Developer Response ,

That is very odd! Did you contact us at contact@lifesum.com? Because we should have answered by now! If you have contacted us here and haven't received a reply, please try again or update this reply with an email address so that I can search for your email and check what happened!


Kind Regards,

Alec, Lifesum

malaporpism ,

Why can't sync with Nike running data

Hahahaha

Stacia0333 ,

Awesome

Tracks what you eat and stuff

Elineta ,

Love

Love it!! Super helpful to keep track of your daily diet!

Caddisbug1994 ,

You REALLY need an iPad version

The app you have currently is NOT an iPad app. It forces one perspective (portrait)... Horrible since 98% of what you use an iPad for is landscape. I don't honestly know why you would even suggest you have an iPad app.

Captain Jr ,

Annoying

Latest update seems to have broken the syncing of the active calories with the Apple Watch.

Nickybill ,

Too Young!!!!

I tried to use this app because I am a weak, skinny and underweight, not to mention short 13 year old. But the app said I'm too young! It's not like I can lie about my for this because then it wouldn't help me.

emilywantmoneyback! ,

Please fix crashing

I was super excited to try this out but every time I open it, it crashes. Please fix!!

thenotebooker ,

Amazing App!

This app is awesome. There is no way I could do what I do, w/out it!

mildredrox ,

love. love. LOVE!!!!

so easy to use and overall an amazing app that truly promotes a healthy lifestyle!!!!

Developer Response ,

Thanks a lot for your feedback! We are very glad to hear that you like our app!

M.p.O. ,

Was great now not so much

I switched plans from fasting two days to the fatburner and it is telling me I can only eat 500 calories a day, every day. Obviously this is dangerous and I can't fix it

Developer Response ,

That sounds not correct at all. Please contact us with more details directly at contact@lifesum.com and we will investigate. Thank you very much!

JaviRey ,

Great App

I agee with most the comments above but overall it's a great app.

Rjm4523560 ,

Refuse to pay for water

Nice looking interface but 1 HUGE issue...registration to track water consumption. Going with another app due to that one thing.

Markp17 ,

Rubbish

Won't work claims my Internet connection is not valid I am on wifi this is a bug which stops the app working do not use this app until bug fixed

scottscarano ,

Great

Just started using it, but so far VERY impressed!!

drummermai ,

Better food tracker than myfitnesspal

I love the scanner.

Vhtierney33 ,

Love this!

I'm so happy I downloaded this app on my iPhone! It works wonders ❤️

melissap811 ,

It's awesome, helpful, and motivating, but could be even better.

I've been using this app obsessively for about two weeks now and I absolutely love it. It is SO motivating for me and I'm so thankful I found it, because it has helped completely transform my eating habits. The app itself is designed very well (love the graphics, colors, and animations). I really love the food diary, meal and day ratings, lifescore, the different food/water trackers, as well as the daily and meal-specific calorie tracker. The ratings are what really help me, because they guide me on what foods are best and not-so-good for my health and for my goals. The smileys are awesome. Lifesum even has a weight/body measurement tracker so you can see how many pounds you have lost/gained, as well as an exercise tracker so you can see how many calories you have burned, which is so helpful. I purchased the premium version pretty quickly after downloading, and while it is a little more than I'd like to pay yearly, it's definitely worth it in the long run for me personally.


I have tons of things I really love about this app, but there are just a few little things I think need improving before it could get all 5 stars. First, the recipes section is full of recipes that are way too fancy and complicated for the average person (especially if they are on a budget like myself). I would love to use that part of the app to expand my meal ideas, but it would be helpful to have MORE recipes that are simple and easy, yet nutritious. I don't need a five-star restaurant meal, I just need good, healthy food. The second is the food database and the measurements/serving sizes of food items. There are definitely a lot of food items that are incorrect, and while it has a really awesome edit feature to fix them, I find myself needing to fix a lot more than I think I should. I think once more recipes have been added and the food database has been fine-tuned, this app will be absolutely amazing.


I definitely recommend this app to anyone ready to take control of their eating habits and live a healthier life. I have already recommended it to my closest friends and some co-workers, and definitely plan on spreading the word even more!

Developer Response ,

Thank you very much for your detailed feedback! That is very much appreciated!


The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on "Edit Food".


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.


We are aware of this and will continuously work on the quality of the food database.

Crustdust ,

Only useful with subscription?

I was excited to try this app but sadly it seems like it's only useful with subscription. Bummer because I really liked the layout

Developer Response ,

Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

Wayfairingfriend ,

Perfect

The evaluation and tracking are so simple! Aesthetics are beautiful!

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

Isacorte ,

Love it

I really love the app is the first time I am using it but I love it 😀

Developer Response ,

Thanks a lot for your feedback! We are very glad to hear that you like our app!

KorR3 ,

Must have

Great. Easy to use. Nice layout!

7,/05 ,

Great app

Wonderful! Easy to use & an aide to healthy eating & exercise.

Webbie13579 ,

Love it but

I love the app in general but i hate how they force us to pay just to know our daily review come onnn😑

Therealbreeeezy ,

Great app

This app keeps me focused on meeting my goals. The integration with the health app is very nice.

Acquarius79 ,

This app is awesome!

Awesome app everyone! I highlight recommend it.

HippoWoman68 ,

Can't use after update

The app keeps crashing when I try to record food. Didn't have any issues before this update.

amrgt ,

Rip off

Since when do you need a premium membership to see detailed breakdowns of your food??

Developer Response ,

If you have any suggestion on which features you want to be free, please suggest them at our uservoice forum here: https://lifesum.uservoice.com/forums/274566-feedback-ideas


Kind Regards,

Alec

Moonfeather04 ,

Ok

The app was great to start with and I loved it. Now I have to buy premium if I want to continue to use the app.

muskratt1984 ,

Good app. Keeps crashing

Please fix the crashing issues.

Good app use it daily. But the bugs and the crashing issues are frustrating

Developer Response ,

I have not heard this before! Please contact us at contact@lifesum.com and we will look into it!


We apologise for the inconvenience!


Kind Regards,

Alec, Lifesum

blackcatnapattack ,

Not actually free

This app's free price tag is inaccurate. You are required to pay to upgrade to premium if you actually want to use it. There isn't even a free trial to see if it's worth the money.

Developer Response ,

The app as you download it is free of charge but as you mention - it does not offer all functions. But the basic feature will definitely help you to kick off a healthier life and maintain it.

shockerspaz ,

No points no stars!

The ONLY reason I got this app was for tracking points... I WILL get my money back (I wish I could bill the developer for my wasted time configuring this app before the "update").

Synthycat ,

Wonderful app

Lost 7 kg in a month

Jsidiejdbdbdjxjdodjdnbshd ,

Great so far!

Pretty good but also kind of confusing...

Tabethariano ,

Great App!

Pro is only $3.33 for 12 months that's so worth the price. This is a great app!!

Raquel93dlr ,

From a former avid MFP user

So cute!! Used to use MFP but I like that Lifesum is more interactive and aesthetic 😊

Chickeetachee ,

Useful App

I like that I can keep track of how healthy my eating habits are for my weight loss goals.

shechemie ,

so far so good..

definitely loving this app! i'm getting back into my fitness routine so this app is definitely helping me w/my eating habits & reminding me to stay hydrated. i just love the whole thing in general!

Developer Response ,

Thanks a lot for the review, we're happy to hear you're enjoying the app!

ChazF813 ,

Free app is decent

Wish it would provide the alerts as advertised

Developer Response ,

Hello Chaz! Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

Meggy :) ,

Crashes!

Haven't even been able to try this app because I can't be on it for more than 2 seconds before it crashes!!! Fix it! I'd love to try this app.

Developer Response ,

The fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

Missmee04 ,

App keeps closing

I love this app, I had it on my Samsung but now put it on my iPhone and the app just keeps closing when I try open it

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

BamaRatt ,

iShape Rocks!

I decided it was time to lose some weight and I chose iShape to help me. This app is phenomenal! I can track my exercises, snacks, meals and know at any time, what calories I’ve consumed and how many more to my target. I’ve been using it for 3 weeks and 1 day and I have officially lost 7 lbs.


If you are looking to diet and lose weight, I recommend iShape. The interface is very simple to use and the ability to add/edit to the food, meal, category, and exercise databases is perfect! This is a great start and has the potential to be a


Suggestions:

1) In the exercise section, give the ability to change from time to distance.

2) I don’t normally run in 15 minute increments. I run in half and whole miles.

3) A chart to track exercise over time/calories burned and/or distance traveled would be a nice feature too.

4) On the meal content screen, it would be useful to see all the nutrition information to include fiber and sodium for the entire meal, not just as a daily total. If there is a day where the sodium content is super high, it’s very difficult to figure out where.


Problems:

1) When entering data, if enter data in a field leave the field and try to go back, it doesn’t like that very much.

2) When editing pre-existing menu items, the app blocks out fields from being updated at times.

3) Need better guidance/directions on how to use a specific Custom Serving size and how the Description and Amount fields should be used.


Overall, Fantastic Application and I can wait to see it get even better!

P_Poots ,

New update cause for discontinued use

To assign a letter grade to each meal is incredibly defeating. You are doing more damage than good. Go back to the original format; it was better and honestly more accurate.

Rodnequa ,

J&N

I love this app, I saw it on Jamie and Nikki's Vlog and gave it a try and now I use it every day.

Instagram yay Insta ,

Horrible

This app is so useless. You can't do anything without premium except track your calories. Useless pointless not worth your time.

YeslekEyak ,

Love/Hate

I love all of the features of this app. It really has helped me keep track of everything I eat & do. EXCEPT IT KEEPS CRASHING & I CAN'T GET ANYTHING DONE ON THERE ANYMORE!!! FIX YOUR GLITCH. I PAID PREMIUM. COME ON ALREADY.

Developer Response ,

Please contact us at contact@lifesum.com and we will help you out with this issue!



Kind Regards,

Alec, Lifesum

Kenzey 💫 ,

Just another calorie counting app

Literally just another calorie counting app. Counting calories has nothing to do with health. Better off not using this.

Developer Response ,

Thank you for your feedback. We are developing the app to make sure we move towards more of an all around health app rather than calorie counting, but it is a process that takes longer than anticipated.


Kind Regards,

Alec, Lifesum

Virtualsue3596 ,

Adding data from watch

I don't want another monitor on my watch. I want to be able to add data from my watch, specifically water intake. Can I have it back please?

Paige9212 ,

Great app.

Best one I've ever used up to this point.

Peetrrrrrrrr ,

Crash Crash

I'm a fan of the features and functionality of this app, but it crashes more than any app I've used in 8 years of iPhone usage.

Developer Response ,

The fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

Petshot ,

Just updated- keeps crashing

Normally I love this app but I just updated and I can't open the app for more than 5 seconds without it crashing.

Facci7 ,

I want my dollar back

I bought this app mostly for it's compatibilty with WW points, then I log on and get the message that they no longer have that feature.

tzthewiz ,

Regular mom

This is good. It needs more work outs, but it is helping me stay on track!

hanakotaku ,

Great app

It's really helpful I just keep forgetting to use it :p

HML47 ,

Amazing

Lifesum is the best workout/food tracker I've ever used

Nise04 ,

Awesome

I love this app really keeps me on track!

Redwriter5 ,

Restricted access brings down rating

Can be a helpful app but the prices are excessive. Not much to do in free version except count calories

aulrich12 ,

Kept closing on me :(

I keep trying to use this app, but it closes down after being open for 4 seconds! What the heck is going on!???

Trinitray ,

1st day user

& I LOVE it. Already I'm concerned if I'm getting enough protein, fiber, etc. Plus it's super cute & helpful :-)

Mery-mm ,

Very useful and comfortable for me.

Recommend!

Sghost1989 ,

crashes after 5 seconds

Would love to use it, but after I put my registration in, it'll crash every 5 seconds. Fix it.

Developer Response ,

That is very odd! Please contact us at contact@lifesum.com!


We apologise for the inconvenience!


Kind Regards,

Alec, Lifesum

Cookiemonster22 ,

Terrible

You can't really do anything without paying for a gold subscription. There are many better apps that don't cost money.

+pOst- ,

To many fees

To keep it short, my fitness pal provides all the features this app charges for gold plan.

Surf_Rat24 ,

Awesome App

Great way to keep track of your nutritional intake!

Baryani ,

Reality

I hate fake rates like woohoo n stuff but this app really works bro trust me

jessehg ,

Great app.

Very good app. Easy to use. If you commit to inputting diligently, this app will come in quite handy.

Very good and easy 123456789 ,

Very good and easy

Very good and easy to use

NicAshby ,

Wrong Info

Every food I have selected has had the wrong information. Adding a bottled water doesn't add to water intake.

LilLarsonFamily06 ,

Nice idea.... But

Love idea of the app and design and etc… but It would be nice if they give you one trial it try it out... before you get swindled into having to pay $35- $45 membership right off the bat.

Timadope ,

Bad

This app has so many bugs, I hope that some of the developers will fix them.

MzIsolaMisipi ,

Love This App!

Awesome App! Keeps me on track with all food intak!!! Highly recommends this App to anyon!!!

Autleave ,

Great app!!

Great for keaping tabs on oneself!!! It would be great to use English for personal weight, but meteric for food weights. All and all, great!

Chenok311 ,

Does not work

I can not get past the set up screen without the app crashing. If you can not get that part to work, how do you expect the rest to work.

June bug287 ,

Great!

So far I love this app, just wish there were more recipes for Ketos!

Lese18877 ,

Won't load

I was super excited about this app and it won't go past the loading screen. So frustrating and I deleted it. Waste of time.

Todoica ,

I like it :)

It does motivate me to eat healthier and drink more water.

tanddaxline ,

Love the app

The app is great for keeping me on track

Emallamallama ,

Love it!

What an amazing app. It is organized so well and so motivating!

CarinaBrunstein ,

I can't get recipes

Since I am not a premium member, I can't get any recipes. I wanted this app to get healthy recipes and track my calories but obviously I have to pay for the full affect.

Developer Response ,

Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

Shade502 ,

Broken.

Since this most recent update, the app has ceased functioning. I can't recommend a download until they fix this.

Developer Response ,

Hey dear user, We've released a new version 8.5.2 where the crash is fixed.

All the best, Lifesum Team

Shankvijay ,

Best app

Would be awesome to give more vegetarian recipes.

Hubmama ,

Great app!!

I use it everyday! Great way to help with tracking intake when needed to aid w/ health care.

theradd1 ,

So so

I had bought this app about a year ago then they changed it to a monthly plan so list out on all the extras

Lance1987 ,

Very easy to use

Great looking app and very easy to use.

owings7 ,

Great app!!

Love this App! It has great features and is pretty to look at. Love it

Kevcorme ,

What a shame, it's a great app but it crashes on launch now

I loved using the app but it now crashes everyone I try to open it... Very dissapointed, hope it's fixed soon becuase I love this app

Batukes ,

Great to use daily

Lots of great advice and education on good nutrition

vlm145 ,

Buggy

Exercise entered for today's date shows up under yesterday's date. Calories on exercises just shot through the roof. Water bottle count is incorrect math.

Corey Watson ,

No Importing or Exporting Health Data

This app is not importing my weight from HealthKit or exporting my nutrition data to HealthKit. Both features are turned on and permission is granted for all variables, but it still won't do its job.

Megara91 ,

It's snarky but I live for it

I love this app. I love how it judges how you eat by 😒😐🙂😄 faces.

GamerCritic1243 ,

It's great

I feel healthier but it doesn't feel like I'm on a diet

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

Jenkiper ,

Excellent app!

This is a great app. I use it every day. Lost 20 lbs with it!

Rocknrolla242 ,

What happen ?

I did really love this app but with the latest update that all changed, I can't even open the app anymore! I guess it's time to find a new calorie tracker !

unicorn_gurl ,

Review

It seems good at first but then they try to charge you for things that fitness pal gives free and I couldn't even change the serving amount on the meals I logged

CaliforniaGirl$ ,

This really great

I love app and I learns their food health more is important informal.

killlemmm ,

:)

Helpful, feeling better about reaching goal!

MsGirl6 ,

Update Not Completing

This latest update has failed to complete and install numerous times. Is there a fix for this coming soon? I'm on the verge of deleting it!

LDavp ,

Poor web support

I have been trying to reset my password and it has been impossible

letmejustratethis ,

Crashing

This app was great the first time I opened it....ever since that first time, I have not been able to use the app as it crashes as soon as I open it..

Ashley1396 ,

Best thing ever

Best thing in the whole world

MsSnickers ,

Love but it's been crashing!

App won't stop crashing since update! Making it difficult for me to track my eating!!

Developer Response ,

We deeply apologise for the issue! The team has already found the reason for the problem and is working on a fix for it. A new version with the solution will be published as soon as possible!

JGladis ,

Trouble

Doesn't open on iPod touch 5.

curlychild ,

love it

this app is soooo helpful! the only thing that i dislike about it is that you have to pay for diet plans (it could be cheaper).

CoastieBorn ,

Health

Amazing! Very helpful and gets you motivated

FerrellsMommy ,

Good so far

Enjoy using it so far... I'm excited and hopeful!

Elsmith80 ,

Does not sync with Apple Watch

Love this app but cannot get it to sync timely with my watch and the complication on my watch face. Keep getting error when I open watch app.

❤️😘💋😄 ,

😍

Love it, super easy to track your food and water intake. Love the idea!

Admin Extraodinairre ,

Awesome so far!

I've been using it one week! Love it so far.

Jsaling22 ,

Bug in setup

I can't even set it up, it's asking me how much weight I want to lose and it won't let me hit next. I will update my review once this is fixed.

Rfnz2007 ,

A great app

Helps to not over eat !!!

Isadoratrevisan ,

Best app

Helps you keep healthy

HomelessDragon ,

Trying to starve me

The app is saying I should eat 0 calories a day. I think not.

Warriorjon ,

Seems interesting but....

Only problem with this app is it's only good if you buy the monthly subscription. Sticking with mfp.

Lindszarth ,

It's ok, but not comparable to other apps

I do like this app, but it doesn't give you the breakdown of your vitamins. Apps like MyFitnessPal tell me how much Vitamin A I've had, or Vitamin C ETC.

Lg818 ,

Don't waste your time

This app is horrible!!!! It will not download or let me delete it I've tried everything. Don't bother downloading. I'm contacting Apple regarding this issue!

Stephanieann328 ,

Premium Version?

App won't let you upgrade to premium where most features are...freezes on quick tip.

Kddd12 ,

Cool APP

Help keep me on track with nutrition and fitness goals.

Shomaskhi6666 ,

Awesome

This app was really helpful for me to be organized and have a healthy lifestyle.

Malaya is da bomb ,

Love it

I'm speechless I love it so much. It helps me! Everyone get this app!!!!

233apple ,

Crashes every time!!

Like the idea of this app but it doesn't stay open for more than 30 seconds

Developer Response ,

Can you send us more information with some screenshots at contact@lifesum.com? There is one bug that should be fixed tonight, but it really helps us to track it down. Thank you for the understanding!

Drewseph1986 ,

This is a great app...

Except it keeps crashing with the latest update. When it's fixed I'll change this back to a five star.

Developer Response ,

The fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

Turtlecatpurrz ,

Works with VoiceOver

Solid app that works for VoiceOver users.

Little Black Cloud In A Red Dress ,

Easy to use

Works fine for my purposes.

Mommy's_watiting ,

So far so good

I like I'm I've used so far, considering upgrading.

Felipe Moulin ,

Good app

Enjoying the app. It helps me to keep my diet focused. :)

Cathi5 ,

Helper

Just started! Hope this is my help to feeling slim and healthy👍🏻

MelleMel222 ,

Great

So easy to use, fast, and supportive.

ginasanr ,

Love this app!!!

Helps me keep tract of my calorie intake ,fun recipes and health tips!

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

BrittneyB20 ,

Crashing

Can't open the app after the update

Developer Response ,

Can you share some more information at contact@lifesum.com? We know about one problem, but it really help us if you can send some details and screenshots. Thanks for getting in touch!

Cy24354657 ,

Great product!

Very informative and positive app

Developer Response ,

Thank you for your review! We are happy to read that you like Lifesum!

ksajdsakld ,

Don't Upgrade

I upgraded to premium as it said it would be $3.47 a month and I got charged $44 and it took the rest of the money I had on my banks account. Ridiculous.

Developer Response ,

When you purchase a Premium subscription you can either choose to be charged monthly (1-month subscription) or you can pay in advance (all other subscriptions). Choosing a subscription with a runtime longer than 1 month you will get a discount, just as you get one when you are signing up with, for example, a gym membership.


We communicate the price per month so that you can easily compare the different plans and also the total price before you purchase. We are very sorry if the information about the payment has not been clear enough and we will have to investigate if this is something we need to change.


So if you e.g. choose a 12-month subscription the total sum will be charged in advance.


We are very sorry to hear that you would like a refund. All payments made in iTunes, such as in-app purchases, can only be refunded by Apple and with Apple’s consent. Since your payment was made via iTunes to request a refund could you please contact Apple's support?


In order to contact Apple and receive a refund for your Premium subscription, please click here: http://www.apple.com/support/itunes/contact/.


You will receive a confirmation email from iTune's Support confirming that they have received your request. You'll receive a follow up response with Apple's decision on a refund within a short period of time.

Alderhand ,

Keeps crashing

Won't record weight

Soysauce2012 ,

Doesn't work

I installed the update on my iPhone 4S and my iPad Mini and both of them do not work at all. The app won't open. Is there a fix?

HardcoreLeaks ,

Great

I recommend

Danmaqm ,

I like it

Easy to use

Cablade93 ,

Do not add the subscription

Once you click either subscription they charge the full year.

Kassie Torres ,

Great workout app

👍🏻👍🏻 two thumbs up for this app

Artlife_20 ,

Great!

This app helps me be more aware of what I eat.

Gratrix ,

Battery hog

I loved Lifesum but realized very quickly that it severely drains my battery life. My iOS software is up to date. Developers, please fix this and I'll happily use the app again.

skeletonkiss666 ,

Has potential

I really love the interface of the app, and has pretty good basic functions, but I wish it had more.

The Branch's ,

Love it!!

So helpful for me and my family!!

AppleMreah ,

Love it

Awesome app, just wish it wasn't so much for the gold

Littlemisstwotoots ,

Crashes at register

I was really looking forward to using this app, but it crashes as you're registering, and won't reopen. Very disappointing.

usctiffany ,

Keeps crashing. Can't get started

I downloaded the app and get past the 2nd screen where I add my birthdate. Uninstalling and looking for something else

PrincessKey27 ,

Day Rating??

Did I miss the update where day ratings are only for paying customers? Is this a glitch or an official change?

Natalie Sindelar ,

Free version is worthless

You have to pay to get any recommendations and the monthly fee (if you wanna try it out) is pricy. I'm not going to pay $8 for an app I might not like.

Helllooooooooooooooooyou ,

Great app!

Love this app. The free version is more than sufficient.

Scallen23 ,

Love!

Super motivating and easy to use

mils17 ,

Love it

Makes me feel balanced and clean!

Simply_air ,

Terrible

It won't let me choose my goal weight! It just keeps saying "Are you sure that's what you mean? Please try again" WHAT THE ACTUAL F?? IF I TYPED IT I THINK THATS WHAT I MEAN. Someone burn this app or the person who put that in there

Developer Response ,

Please contact us at contact@lifesum.com and we will help you out with this!


We apologise for the inconvenience!


Kind Regards,

Alec, Lifesum

skinnay layday ,

Great Interface

Looks super easy to use! The UI is awesome!

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

laurendemato ,

Fix it

It keeps crashing when I press sign up. Never going to download again unless you fix it

IbrahimZen ,

Not worth it if you are not GOLD.

You have to pay for basic info!? That is already available else where easily?


I did not like that indeed. They might have some good nutrition programs for GOLD but that did not attract me to sign up.


Also, i would like to see at least 1 program for free so people can get a feeling of the content.


I will pass.

Selena MG ,

Not much help if not the subscription version

This application is a bait and switch product. It doesn't even accept a negative weight gain for weight loss goal in its setup.

JacobDude ,

Wonderful and easy to use!

Very helpful app!

Joe frankle ,

wrong

The calories aren't counted properly. When I search for grilled chicken, the first result is McDonald's, you can't click on multiple items, etc. Not a great app

Cheer_fanatic2 ,

Great

It kept me on track sand kept me motivated!!

neku1337 ,

Really nice

Loving the new food ratings!

Nnnnnnoooorrr22 ,

The most helpful app for obese people

Such an incredibly helpful app..WOW😃

brauntj ,

Want to love it

I really want to love this app, but it simply doesn't work. It just doesn't reliably sync the nutritional data to Apple Health.

Amanda Noel ,

food database lacking

the foot database is seriously lacking. i am inputting basic things manually. my fitness pal definitely wins there. prefer their water tracking method though. i would consider purchasing a membership if i had a trial membership. but this app will likely just get deleted.

missnickjonas98 ,

Use it

This app works great if u use it.

poohindallas ,

Great App!

Works well and is easy!

Snicshake ,

Lifesaver

I am so disappointed and want my money back. This program is not user friendly, nor is there much of a data base.'

Gretsch59-2010 ,

Buggy

Two updates in 1.5 weeks and they still couldn't fix the "wrong day" bug?

TNbarbara ,

Agree with review #2

Let us sample the gold version before we fork out the big bucks

Nisch da Beasr ,

Can't adjust daily caloric intake

The app is gorgeous and has the potential but I can't adjust daily calories.

Professor44 ,

Just Awesome

love this app, its beauty and how well it works

Xox gdarf ,

Great app

Free to use and it works very well.

Uiskittylover ,

Wat

So this app is rated 4+ on the App Store. However, I opened the app and said I was 12. I was then told I was too young.

Livyrenner ,

Love!!!!

Loving this app!!! It's super easy and I love the recipe suggestions as well!!!

silkky johnson ,

Good app

I think it's lacking in food choices though

Love Lomo ,

So very flexible!

Love it! The easiest of it's kind to use

TTB19 ,

Good App

Helpful and easy to use.

Romeo0119 ,

Not Free

Wants you to pay for everything. Wants to add select your frequently meal like protein shakes? That's 2.99 upgrade fee. My fitness pal app is better. Why even bother with this one.

Bammbiieyes! ,

Nope

App is good for tracking what you eat but I don't need an app that just tells me if I can eat more or not. Waste, don't download.

Lava0715 ,

$90 a week???

What a ripoff!! These crooks want you to pay so much for the recipes when there are tons of other amazing apps out there that give you recipes for free!! 😡

Lalito2010 ,

All Off

The database is too small, and even when you find the food you want all the serving sizes and measurement values are all off.

Erykanouel ,

Great App

I enjoy the food diary and calorie counter.

Vincent V ,

Good app

Very easy to use

KupcakeK2 ,

Worst app EVER

They asked me for my weight so I wrote it in. Then they asked me for my goal was, I typed it in and they said that the number was invalid. I definitely don't recommend this app

Developer Response ,

That sounds odd! Please contact us at contact@lifesum.com and we will help you out!


Kind Regards,

Alec, Lifesum

Cath_313 ,

Crashes

I was so excited to try this app but it keeps crashing before I can even make an account. Please fix!

Bunchwacky ,

Just awful now

Previous versions were great. Update just hard crashes every time I try to add a food.

Angelg5011 ,

Gold!

Worth every penny!

Slauren615 ,

Archaic

The "gold" version of this app is elementary compared to what many others off for free. I thought I was going to get meal and workout plans, want a refund.

Snackerfrax ,

Crashes

Was excited to start using this app to help with fitness goals. It crashes every time I try and use it.

FeriousD ,

App keeps crashing

Previous versions were good but with the 8.0.4 version I can't do anything, the app keeps crashing on me.

Krixoxo ,

Haaaaaaan

Bramty brought me here 👅 but I like the app, I now know I don't eat healthy !

Bethinmonkton ,

Why doesn't this subtract Fiber from carbs to get Net Carb?

This app does not subtract fiber from the carb count to arrive at a net carb. I wish it did.

Developer Response ,

Currently we unfortunately do not separate net and total carbs. That can, of course, still change in the future.


Instead we are showing the total carbs and in many cases also fiber and sugar. Meaning that it is possible to calculate the net carbs if this data is available.


Lifesum's verified items show all macros listed in the product view. Many user created items unfortunately often miss parts of the macros. Many e.g. only show protein, carbs and fat.


The fact that we don't separate the carbs into total and net carbs at the moment is because we want to make sure that the carb amount given is correct. As many user created items miss fiber or sugar makes it in most cases impossible to correctly calculate the net carbs in general and for all items in the database.


But we are working hard on improving our database and all food items.


Meanwhile please feel free to vote for the future display of net carbs -> http://lifesum.uservoice.com/forums/274566-feedback-ideas/suggestions/9568422-net-carbs We are collecting all user ideas on Uservoice and the product team is constantly analysing the data in order to improve our app.

Dallesandro39 ,

Nice

Great app so far with great detailed info

Developer Response ,

Thanks a lot for your positive rating! :)

JPineapple ,

This is a good app

Really satisfied with this app.

Developer Response ,

Thank you very much for your feedback!

Jadalillianroberson05011998 ,

Stupid

If I could rate a 0 I would. It is an app that crashed as soon as it downloaded. The day after I tried to download it, it froze for 3days! I am deleting it TODAY!!!

PatiP ,

Pretty easy to use.

The app is easy to use but also so

What limiting.

MissSpeedwayand23 ,

5:2 FTW

4 pounds down in a week with new 5:2 diet feature.

Lidthekiid ,

Lifesum

Best health app I've seen in a while

FelozzRacer ,

Living it

Great App to follow your eating habits and exercise

Mkaitcorn ,

Great app

Love that it reminds you to drink water!

Smi2830 ,

Looks nice but no

With all the free options out there why bother?

CatherinaV ,

I'm not impressed

There are tons of such app on the AppStore and the price of this one (almost 50&) is somewhat ridiculous. There is nothing so special about it.

DEWE.. ,

Great!!

I constantly keep gaining my weight. 👍🏻👍🏻👍🏻

Michelle (best song ever) ,

Amazing

So helpful! Thank you❤️

Diana2051 ,

Sales

Bought this to save time, but putting in my meals is way too time consuming trying to figure out the formulas.

Jackie Pulatie ,

Crashes during sign up

Crashes when you try to enter date of birth.

Chrissychen7 ,

Love it

Really helpful tool to help me gain weight

Darius Scott ,

Great App

I love this App! Keeps me on track of my diet.

Sethgunnoe!!! ,

Works great!!!

Love the app, works amazingly

ELB5898 ,

Unsubscribe link to nowhere

Installing this application, I received an unsolicited advertisement for their Movesum app. The unsubscribe link in that email is actually blank. This does not demonstrate respect for your customers!

matin 190 ,

It's bad

This used to be working well with out the internet

But now it's want internet to show the food list.

Please do something

Clairalafleur ,

Misfit

It'd be great if this could link up to the Misfit app!!!

karoodle ,

Crashing, unusable

Crashes constantly upon opening

Jaclorcur ,

Restaurants

Very very lacking in restaurant meals. Should have checked before I paid because now I have to use this and my fitness pal.

Developer Response ,

Thanks for your review! Please, feel free to leave your suggestions for improvement in our Uservoice page http://lifesum.uservoice.com/forums/274566-feedback-ideas :)

maeveywavy ,

Watch app not working at the moment

Hopefully this gets resolved quickly.

Deejay2374 ,

Love it!

Simple, easy to use and effective

BarbaraBeep ,

Favourite

My favourite new app. Please can you creat a connection with human?

Bhmisha ,

Trial version needed

Please let us download a trial version of Gold. I have no idea what I'm getting and I'm not paying upfront.

n8king ,

New Years resolution

Wonderful foods.. Easy tracker! Love it

Baepius ,

Good but very limited

This app is really good but very limited for features.

B44808 ,

Great App!

Helps me train for track season!! 👏🏾👏🏾👏🏾

AHlilcakes ,

Day button is not working

Please fix!!

Developer Response ,

Please contact us at contact@lifesum.com and we will look into this!


Kind Regards,

Alec, Lifesum

Tcsreedy ,

Great app

Best app I've tried for tracking

snsims12 ,

Great app

Very good app, I use it every day

weyheyabena ,

Keeps crashing

The app crashes every time I try to sign up. Maybe you should fix it??

MrsEdgington ,

Really Helpful!!

This is a great tool! So far so good!!

jayde2415 ,

really simple and nice

it's helpful and easy to use. i've only been using it for one day and i already love it.

bebsnuname ,

Not initially impressed

Will not let me log in. Says Facebook account not registered & email account doesn't exist.

Disappointed

Kemistry555 ,

great

this app is a great one! i can track my meals and my activities now. even thought you have to pay for the full version, (blegh) its still a great app.

Traetin ,

Very helpful app. I enjoy using it.

Thumbs up!

MikeLo131 ,

Paleo Paleo PALEO

Needs Paleo food. Better known as the caveman way of eating. Won't subscribe until they add it. Gotta say it's an awesome app.

dradarb ,

crashes constantly

i can't get anything done in this app because it crashes 30 seconds after opening it. i have tried apps like this before and was excited to try a new one but i can't even log anything before it crashes. please fix the issue

Developer Response ,

That is very odd! Please contact us at contact@lifesum.com and we will help you out!


Kind Regards,

Alec, Lifesum

foodie206 ,

Fun and encouraging!

This app encourages you to be more fit, happy, and healthy!

whitneyranae ,

Crashes every 30 seconds

Worst fitness app I've ever had. How am I supposed to look at anything in 30 seconds?

Cittigirl ,

Cereal isn't in the database???!!!

Nice interface but lacking database. High price compared to Food IQ which you can supplement with a free activity log

Alm1977 ,

Don't buy

App Crashes!!!!! Just enrolled on their 12 month option and now I can't enter anything as it crashes!!!!!

Pink21pink ,

I love this app

This app is great & simple to use

Titanlong ,

Efficient

Cleanest documentation app for itemizing my daily habits.

Zheodbkrnxjenxhsisfkaosjz ,

Excellent

Couldn't be happier!

JustCharlie ,

Crashes

On my iPhone 6S+ this crashes all the time, usually within thirty seconds. Really disappointing.

Melbut75 ,

Annoying

It keeps crashing.

Patrick Hennis ,

Crashes

Unusable, crashes after every launch

Nappynew ,

Great App

Love this app. It's helping me with my goal. Thanks.

eastxcoast ,

Doesn't work

Every time I open the app it freezes / crashes my phone

Sarah Smithmyer ,

Can't even sign up

It crashes before whenever I try to hit the "sign up" button

chapsworth ,

Good for logging food

Pointless to log movement it seems

Tickledherring ,

Awesome

This app really helps to live a healthier lifestyle and with weight loss! Go for it!

RaeD30 ,

Love easy weight loss

Great app

CptBabyface ,

Motivation Tips for the Ketogenic Diet is great!

Great app in tracking food and Macros!

Flareboy22887 ,

It isn't free

Everything that you ant to get from this app requires money to be paid monthly in order to be used.

M_garcs ,

So far so good

So far I like it

Afrikkanz ,

Awesome

Very user friendly

Kiki9413 ,

Wonderful apps

Starting my diet strong! :)

ShahsAlbanians2.0 ,

Potential

Seems like a great app but it keeps crashing..

Developer Response ,

A fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

KStras15476932 ,

Awesome App

Simple, intuitive design, clean. Great app.

Tennisknuckle ,

Doesn't work.

Multiple restarts, installs and it still gets stuck multiple places. Sounds cool,but right now it's useless.

jdao29 ,

Great App!

Better than MyFitnessPal

ShadowCat7777 ,

Awesomeness

This app is awesome. It helped me a lot. It is a must get.

Ester.miklos ,

Life sum

Super easy to use and is beneficial

Lexa.53 ,

Bug in the exercise summary

My daily exercise keep moving into different day reports since the update.

[*willow*] ,

Gained weight

I followed the calorie intake it ask for, more often than not what I ate even had less calories, and I began gaining weight instead.

Confusedx2.0 ,

Didn't work for me

This app failed after 3 seconds every time I tried to open it

morgannn 🖤 ,

crashes

i don't know what it is but i just got this app and it seems promising but it's constantly crashing on me not allowing me to do anything. it would be awesome if this can be fixed because i really want to try it out

Favorisonme ,

Easy

Love the easy access.

Developer Response ,

Thanks a lot for your feedback! We are very glad to hear that you like our app!

Pmaill ,

Bait and switch

This app is free for a few days then it locks out unless you pay a monthly fee. Don't bother to try this one.

Mollie99 ,

Love it

I find it very helpful!

txgm220 ,

Greatest calorie tracker

Prob the best calorie tracker I've ever used

sergiocandia ,

Worst app Ever

It kept crashing while trying to input date of bith. Skipped it and now im unable to change it, all calcularions Are wrong. Totally useless app

Ryan kazizzle ,

Great app

Great app! Great inference! And free! I love it! I just hope in gain weight they add an option for muscle gain!

Gdthvdyh ,

Won't open

I loved this app until I had to update it. Now I can't get it to even open on my iPhone 4s, please fix!

Everything in between ,

Lifesum Rocks

Great app for overall healthy lifestyle ... Use it everyday

spenstein ,

Awesome

Best food tracker I've ever used

Millheisler ,

Great

Lost 25 lbs with this app. Easy to use.

Beherenow123321 ,

Great app

Very easy to use.

tracer223 ,

Great Applicatio

This is one of the best apps on Itunes. Works great.

Tyz9 ,

Great app!

I use this app daily!

Diggysmall5 ,

Crash

Didn't even get to the app, it crashes when trying to sign up.

Djsjshvs makes ,

Love it!!!!

I love how it's interactive and personalized. Encouraging and helpful.

Klaus Klaxon ,

Perfect

I love it! So simple and so helpful!

Eaten burg ,

Brilliant

I now know how much I eat, lolzies😂😂😂

Bigsam6 ,

I love it

Very good app!

I use it everyday.

DomDeeKong ,

Great App!!!!

I really enjoy this application.

Bot2539053 ,

DISLIKE!!!

Dislike 👎🏻 because so annoying reminders upgrade to premium!!!

TanayaJJ ,

Great app

Great app and so easy to use

Kahpriis ,

No longer free!?

Totally DISGUSTED with the fact that I have to join your club for a monthly fee when my access was always free. Will uninstall.

AshleyElise0912 ,

Crashed

I can't get through sign up it crashes. I hope they improve this app.

Anon123443211111 ,

New version crashes

New version crashes when you try to input meals.

LONDON ENGLAND ,

Very poor fitness app.

Nutritional information is consistently inaccurate. Integration with Health is awful. The fees are outrageous. Can't say this app helped me achieve anything.

Dtothehtothec ,

Great app

Easy to use.

MrUltimate ,

Keeps crashing

The app crashes approximately after 8 seconds.

Coreydelta1 ,

Useful App

So far so good, like the food log!

Mebug112 ,

Glitchy

I just got this app and was really excited to try it but it keeps kicking me out. Glitchy

Developer Response ,

Our apologies for the problem! Can you please send us which phone you are using and which Lifesum and OS version you have installed at contact@lifesum.com? Thanks!

Amersecrets ,

Glitches

I love this app but It's glitching out!

Developer Response ,

Thanks for your review and apologies for any inconvenience! Can you send us more details at contact@lifesum.com so we can investigate any issue you are having with the app? Thanks in advance!

Carabobara2254 ,

bugged

it's a great app and i like how you can track your water exercise calories and stuff but the app keeps crashing and freezing and making my phone slow so please god fix this i need to lose weight

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

Holly* ,

Always scratches... Not funtion!!!!

I have buy this program today, and it scrached. Return my money, I can't use this program.

Pluto12356789028 ,

Love it

Great way to lose weight

LR122 ,

Great app!

Very easy to use.

Devanwomack ,

Love it

Easy to use!

anaploser ,

Fluent and handy

As I said above

DSM bh ,

Great app

Thank you

Colton_Williams ,

Freemium trash

Enter all your info for free then pay to view all the actual content

Francheska Sophia ,

Calories Wrong

Even when I scan an item it logs the wrong calories.

Keeps jgegjigg ,

Crashes

The app crashes every time I try to do anything on it. Too bad. It looked promising.

Heatherlynn9109 ,

Inaccurate

Calories burned is inaccurate.

I'll start off with 100+ calories burned. Then I'll do 10 minutes of stairs and will only have 20 calories burned.


Makes it frustrating to calculate my calorie intake with the numbers being so skewed


Now every plan tells me I'm only allowed an intake of 500 cal per day

fit16 ,

Get lose it!

Don't waste money..., lose it is much better and free. Dissapointing.

Jaycoolio ,

won't let me create an account

this stupid thing wont let me create account nothing hood I can say about it

getz011 ,

Total crashing crap

Silly me - I tried despite all the bad reviews. Crashes during setup. Ten tries, ten crashes.

Joesbbsvay ,

Lifesum

Beautiful, easy, smart

Swimmer12430 ,

It's ok

It could be a lot better

MakeitorBreakitGleeandHouse! ,

Review

Easy to do!

Lokalokamucholoka ,

Great!!!

Best app ever, i've lost 2kg already!!!

awsome11900 ,

okay at first

the app was great at first then after a while kept trying to force premium on me. it repeatedly crashed and wouldn't let me do anything. everything i clicked it popped up with a add for premium. just deleted the app.

Seth McCombs ,

What I needed

Super helpful

Robin13160 ,

Well designed ! Kudos to the designers !

Beautiful UI, good UX !

delboycarter ,

On Line IS TERRIBLE

This application is great.


However the online part is terrible and nothing will sync between my iPhone and the online site


VERY VERY POOR

Loriflower ,

So so

You shouldn't have to pay so much a month for usage.

Wsze ,

So far, no good

Can't even sign up...crashes when you try to enter birth date

LadyKillaKay ,

👍

Good all around app

DrLauraAdams ,

App keeps crashing

On my new iOS, the app opens but then it goes back to the iPhone home page.

Deany113 ,

Awesome concept but WAY TO EXPENSIVE

I seriously wish this app was 2.99 period. You have to pay 8.99 a MONTH. Don't waste your time with the 3 day trial

Wshhaabi king 105 ,

Great

Good over all

Sea Boat Captain ,

Hustle!!!!

App signed me up for a trial subscription. The next morning I get a receipt for a full subscription. Had to call Apple for a refund.

Divano_o ,

App crashes

The application keeps crashing every time I run it on IOS 10.

Fight3 ,

Annoying black banner

Please remove the black banner at the top it's very annoying

Modemlady ,

Pw

Would like to see it password protected. Sometimes lags during entry. Otherwise good program.

mdnoble ,

Good stuff but what if...

I like this App. The only thing I would like to see is a companion webapp for my desktop computer.

Massage chick ,

Sad girl

Bring back the points! I have no use for this with out it! It's the best!

Maceers ,

Anyone out there

Since 3.0 the app has been very buggy. No update or communication. Hello......

kayleigho ,

Please fix this app!

This was my absolute favorite calorie counter and now I can't even get it to open!

Phara093 ,

Waste of money

Was a really good app. Crushes all the time, restarts my iPhone 5S and emptying battery from 30% to 0 in 2 minutes

Ana_Love98 ,

Bad!!!

I tried going on life sum after the new update and it keeps exiting out and not letting me go in at all!

Ctmars87 ,

Awesome app that's easy to use!

!!!

becccabeccca ,

BLESS

s/o to my girl monica church for putting me on. amazing app!!!

Atyafneaz ,

5 stars

The best app I've ever download 👍👍👍👍👍👍👍

Spivver ,

Very good

Easy to use, lots of foods in the database

vwscrub ,

Was great..

Was a great app till they changed it to monthly fees after I ALREADY paid for it a couple years back.

crl713 ,

Great!

I lost 30 lbs; need I say more?

Diornin ,

Very bad!

The app continue to crash even after the update.

FoxWebpages.com ,

Nice app

Love it keeps u motivated

iluvcities99 ,

Watch App Stopped Working

The app for the watch stopped working with the last update.

Lovelyybriii ,

Lifesum

Best app ever helps a lot!!

JoselineMP ,

Love it

Helped me lose 8lb

Linraf ,

I love it

🙂 I'm very happy with this app.

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

Play110 ,

Crashing

It has been crashing so much please fix it I can't add my calories...):

Developer Response ,

A fix has just been launched. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

Rouenpucelle ,

Perfect! Thank you so much! ***** 5stars :)

:)

Johnnie salami ,

Great

Does what it says..

Danielgeisinger ,

Bad app

Bad info and critique of diet. Not different than other apps but also just contains some false info

aalx aalx ,

Great App!

Love the FREE workout/food calories burned/eaten tracker!

Bethers1984 ,

Diabetics beware- you have to purchase premium to select a low carb plan!

Ridiculous.

shaelarosie ,

NO thanks

This app can't let u do anything until u upgrade to premium

Mel-Batista ,

Horrible

Nutrition is incorrect and then you have to pay for services that you can get for free in MyFitnessPal !!!!

EP-6273-0200 ,

Awful upgrade bar

Please remove the black upgrade bar it's so distracting!!!

GordonMDB ,

Tool

Excellent tool

Anonymous18837282 ,

Terrible

You need premium to access literally all of the content smh 🙄

Rednight5531 ,

It rocks with how it syncs across devices & jawbone bracelet!

Love it!

Katylin ,

Great App

I love this! It's a fun app and great accountability!

Carrie121212 ,

Waste of time

Could not even look at one recipe without prompting for paid upgrade.... C'mon now

Zonick92 ,

Very good

I's an amazing app, it motivates you to do diet

Happymom81 ,

Love this ap!

Great to keep me motivated!

petermvaleri ,

Almost Perfect - Will See Results!!

Lifesum is the perfect balance between beautiful design, ease of use, and form following function. It has bright and vivid colors which always makes t a joy to use; there is a pretty large database of foods, recipes, plans, and exercise types, and if there's not, you can make them!


This seriously works like a charm. You will choose a plan, and then from there, you go through what feels like weekly increments. Every Sunday, it will give you a reminder when you open the app to take basically a dietary 20Q: the answer being your weekly Life Score. This is a summation of everything you've done well, and what you need to work on. But rather not just a passive suggestion: it will give you the option to add widgets to the home page of LifeSum for quick tallying for what needs to be worked on (for me, servings of fruit and veggie everyday, as well as water).


More, it tells you what foods are good and bad - ideal for checking to see if your potential lunch idea will fit into your plan, and why it will or won't. It shows you a percentage of each macronutrient, which helps me who likes to stagger each one throughout the day.


So, with reminders, Life Score, Day Ratings, Food Ratings, macro breakdowns, recipes, and plans, also with the ability to track almost every metric of your body against your diet, it functions almost perfectly. I have seen substantial results in my body through using LifeSum. It is truly helping me to achieve my goals as a fitness trainer.


Only problem is sometimes, when writing a recipe, the text boxes glitch and the keyboard disappears. Inconvenient, but no deal-breaker.

Kakakakakaka1111111111111 ,

Good app

Restricted free access

foggytyty ,

It's good so far

Have to see if it helps me keep going :)

Developer Response ,

Good luck with your goals! :)

prettybaby9292 ,

Expensive

This app runs from around $45-$100, depending on the plan you get.

Developer Response ,

Together with Lifesum we have a team of more than 60 employees. We use this to keep improving the plans and the product. Thank you for your understanding.

CMCskate ,

👎👍

I can't use it because I'm light and trying to build muscle and apparently I'm too light👎

mbeaghley ,

Not good

Lacks database that free apps have. Doesn't do weight watchers tracking as advertised. Not recommended. Waste of money.

Mari1027 ,

I lost weight, yay!!!!!!!!!!

I really like it, keeps me on track and I lost weight!!!!!!

Casee5683 ,

Crashes

Keeps crashing, please fix!

lisalips ,

Lifesum👌🏽👏🏽

Used on the daily

bossgaming 101 ,

dont care

rating this for cash for apps

Sina Ak ,

its amazing

i love it. it works fine with apple watch. its so simple

Tsw012 ,

Love it!

Better than MFP!!!

TanTamed ,

I love it!)

Awesome app, cool design. Really helpful!)

Dsaybe ,

👌💪🏻

Time to get in shape with this app

Mid1962 ,

Great App

Meal choices, balanced recommendations

erayl ,

User updatable online database a good think, but a fiasco in practice; Cumbersome to add food/recipe

Tracks water. It does not track sodium although screen shots of the upcoming version suggest that sodium will be trackable. While you can enter total fat, you cannot break out the saturated fat or trans-fatty acid numbers. It covers the other major nutritional items and gives you the daily totals of each. Foods are in categories and that works most of the time. However, why are muffins under snacks and not under breads? You can edit just about everything, and there's a trash can where you can go and undelete an item you've deleted. I can add an exercise and edit it. I can "edit" a database exercise but the only thing I can change is the name. Can edit everything about custom foods as well as database foods. When I add a new food to the database, I can't enter the nutritional information by serving as it is listed on the food label -- I have to enter it based on 1 of whatever measurement I've chosen. While on the one hand this makes sense, on the other, I now have to have a calculator so I can convert the nutritional information from the food label serving size to 1 of my measurement. That's what computers are for -- I don't want to have to have a calculator on hand when I'm doing my data entry into the app. I could enter a recipe from a cookbook that already has the nutritional values as a custom food. However, if I'm cooking a recipe that does not already have the nutritional values I have to figure it all out manually before I enter it as a custom food in this application. When I add a food to my diary, one of the categories I can select is "Brand Name" but it's empty. When I search for a brand food, for example "General Mills" nothing is found, so I have to do an online search. I saved a cereal from my online search for "Genera Mills"; *now* if I go to "Brand Name" category I see an entry. If I search for "Cheerios" on line, there are tons of entries for "Cheerios" -- all different (two different "1 cup" servings had totally different nutritional information) -- so I either have to sift through them all to find the accurate entry for my serving type or I have to create my own entry, which would then end up as still another "Cheerios" entry in the on line database, adding to the chaos. The on line database needs more brand foods and restaurant foods and once that's done, the on line database needs to be cleaned up. That would solve the problem of everyone making their own entries a la this "Cheerios" example. We cannot use this app right now because some of the nutritional items we need to track are not available. When the next version comes out and if tracking the additional nutrition items, cleanup of the online database, food entry with "per serving" data entry of nutritional values, and recipe entry with generating of nutritional values are added we'll be happy to use this app and will change the score.

NicoleH1026 ,

Love it

It works and it's easy!!

Joke! ,

Terrible

Food database is terrible. Much better free apps out there that do far more than this app.

ROCKOGAMES ,

Good

Nice aplication but no have information of vitaminis

Arrn138 ,

Not useful

Did not have any of the food I tried to log In.

alwaysgoodjuju ,

Great, but membership is pricey.

Great app!

Allison Sylvia ,

Take stock

So far so good

carlashacowherd ,

LS

This really helped me lose weight

Developer Response ,

Great to hear that you are satisfied! Thanks for the feedback

vukan6898 ,

Yassssss

This app is amazing it was referred to me! I love it! Awesome work!!!

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

Gifuduxh ,

Great!!!!!

Great and easy app to use!!

Developer Response ,

Thanks a lot for your feedback! We are very glad to hear that you like our app!

Stupidsimple ,

Great idea

Great idea, needs to expaned on library. Not accurate enough.

coffeebite ,

Best of the lot

This is the best calorie tracker out there.

Goody2211 ,

It's very useful

Useful

ElleKayeKaye ,

Crashes

Try to enter in birth date and crash

kelleyperry1964 ,

Too restricted

And who really works on their iPad in portrait view???

Alia0987 ,

None

Good one

Gavin011092 ,

Lifesum

Great app. That about sums it up

DOP_Girl ,

Terrible app & no way to get a refund!

All the nutrition info is wrong! I want my money back, this is bad app!

SavageKarinna ,

Real good :))

What it says in the title

IrisG00361630i ,

Please fix

App keeps crashing please fix I use this app on the daily

kimgerard ,

:(

Was amazing till the update. Without points it's useless to me, I want my money back!

...BLAH BLAH BLAH.... ,

Nice

This is exactly what I wanted!!

jetaimediox ,

Great!! X

Awesome app, works wonderfully.

3.14per ,

Good

Does what it should.

Speedyyo ,

P

I freaking love it

Fiat9999 ,

So far I love it

Great app. Great catalog of foods

Ffgvbnnmkn ,

Not free

Requires a really expensive subscription. I'd rather just buy it once.

Big n Tall Ben ,

Can't change calorie totals for the day

Can't change calorie totals for the day.

Neo-Mama ,

Waste of time

There are plenty of apps that do what this app does...for free!

Impossible to get refund. Don't bother.

nehuketu ,

👍

Started so will see how is it . Thnx

Developer Response ,

Hope you'll like it! 😉

Airvensjo ,

Dosen't work!

Can't search on foods after the latest update!

Mariah8806 ,

Crashes can't signup

Crashes when entering birthdate. Please fix.

Nerdy Birdy Liza ,

Great!

Love love love this app so much!

randallapandalla ,

Positive, friendly app!

A positive, encouraging app!

R. K. Morrison ,

Life sum app

Love it. Really needed this

JBIV1974 ,

All around good

So to address some of the issues from other reviews.


Syncing: I have not experienced any syncing issues. I've been using it for over a month and frequently switch between my iPad, my iPhone and the website. I have never noticed any kind of issues with the data between the three.


Features: I find the features to be comparable to other apps offering the same services. I do have some slight issues entering recipes in occasionally, but it is generally the same issues I've had with other apps. (Still, that is why I gave it four stars instead of five) Getting the serving amount just right can be a bit of a pain.


Data: Again... I've found no issues with exporting data nor with the data provided. I did upgrade to gold (again... This is a pretty standard requirement) to access detailed information on carbs/protein/fat intake. It also offers detailed information on several other key nutritional bits.


Syncing with 3rd party devices/apps: the only issue I have had is syncing with my jawbone up24. This issue was related to the jawbone up app and the iOS 9 beta... Now that I've downgraded my phone bad to iOS8.4 I will be trying this sync again. The app had no issues syncing with Moves, though.


All in all, it is not perfect... But it is no less flawed than any other app I've tried. It's major benefit to me... Is that it presents all the same functionality and data in a very pretty format. It's easy to read and the different apps/website are pretty consistent across the board.

emaleigh g ,

great app

i love this app, especially the free parts! easy to use and even exports data to my health app.

Bavij234 ,

Jason Bourne

Keeps crashing and draining my battery. Will not recommend

Smithjm ,

Subscription Needed

A subscription is needed for the majority of the features in this app.

Developer Response ,

Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

Romance is everything ,

Trash

Can't do anything unless you're a premium member!

Developer Response ,

Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

Yesjosh ,

Terrible terrible

Worthless now! Shape up was good and now this app is absolutely worthless.

Crazy $&@? ,

Crashes

Can't get passed birthdate. What a waste of time. Suppose to be a good app, if it worked. Lame

Slb1291 ,

Lifesum

I like this app

Swanwomen ,

Awesome

This app is awesome it is good for fitness and healthy foods

Tulipz ,

Works great

Great app

FutureKnope ,

Not User Friendly

No ounces selection for deli meats.


Website says swipe right to delete from diary. When I swipe it adds it AGAIN.


No sensible way to view daily diary input.


Cannot discover how to view daily nutrient amounts.


Ripoff.

Dream driver ,

Nice.

I like it so far.

Villaflash ,

Excellent!

Very good app

ya girl tiny ,

aesthetically pleasing

easy to use, really effective

2016gymnast ,

premium

this app is amazing, it's very helpful. but it'd be nice if i didnt have to go premium just because of my lifestyle, or finding a "plan".

Uuugh ,

Way too complicated

This app is rediculous. Way too complicated. Waste of my money

AnaUsa ,

Waste of $

Dont waste your money. Get " Lose it!" it's free and soooooo much better and functional!

Good job google... ,

Lol

I'm a 6 foot male that weighs 135 lbs and it said my bmi was overweight. Please don't make any more people anorexic...

scandinaviabound ,

Love it!!

Great! It's working for me!!

koalachloe ,

love love love

very easy to use, great combination of a water tracker and a calorie counter. very clean lookin' app

Niloo6485 ,

Satisfaction

Love the lifesum, It's so useful

kaylieoconnell ,

Really great!!

I love it

Grfrlele ,

What the heck

I just started and when I typed in my age it said I was to young and yet the age is 4+........😐

Jordai98 ,

Love it!!!

Such a fantastic app!

stdboi ,

Not bad but the premium is stupid

It's all in the title

1tree ,

Great app

I lost 33 pounds using this app!

magicalunicornsunite ,

So buggy

The new version messes all of your entries up... Please update!

badumbrelladay ,

Gotta say it - I LIKEsum this Lifesum app! 😉

I like this app better than the others I've tried with similar features (loseit, fitnesspal, etc.). There are some things I'd make a bit easier or change w/regards to adding my food intake and also to whatever data source the lifesum food library is based off - pretty sure it's only user created and not any info from a say, the nutritional facts published for a Starbucks drink on the actual Starbucks website... but it's fine I end up adding a new food or quick add the Val's myself so atleast that's always an option?


FEEDBACK FOR LIFESUM!!!!:

anyway, one glitch to note for the Lifesum app development guys- every time I've gone to the Settings page to view/change something I notice my birthdate changed somehow on its own. Ill repeatedly correct it every time and it saves, but when I return to the screen the day, and a few times even the year will be incorrect.. sometimes by a minor day/year or two, but sometimes SEVERAL years off, which then I assume changes my suggested calorie intake, etc. based on your algorithm. It happens when I leave and return to the Settings screen with the app open, leave and return when I'm inbetween apps, and even when I restart the app or open it for the first time that day...maybe something to look into?!


Recommend this app for users looking for a simple weightless tool/tracker w/many options/customizations, no primary interest in having a dieting "community"/supporting w/other dieters/friends/social network stuff/etc.. For those serious fans of Lifesum and anyone looking for a bit more of a commitment - there is also always an option to subscribe to their "Gold" program for even more. That paid plan isn't constantly shoved in your face as other apps do, which I seriously appreciate from Lifesum because that was a big peeve for me on other apps.


User - Worth a download. I'd tell anyone to try it out, choose to love it or hate it, then keep it or delete it!

Lifesum - Thanks and great job!


:D

Patrick1862 ,

Crashes at signup

Fix This!

Geistjagerin ,

A good app conceptually, but has some issues

I use this app every day, and it's really great for logging what foods I ate, and for giving me tips and motivation to stick to my diet. However, there are a lot of little problems with this app. Here is a list of the ones that stand out:


1. When I mark off how many glasses of water I drank, sometimes the app will just "undo" them spontaneously.

2. When I enter a quantity of food in my log, there is some bug where the app will suddenly change the units to something else like grams when the food is logged, so instead of 200 calories it's suddenly 3 calories.

3. When I write up the nutrition facts for a food not contained in the database, it does not allow me to use anything other than one unit of something. For example, I can't write nutrition facts for 2 tablespoons of peanut butter, only for 1 tablespoon.

4. When I enter data on my weight, measurements etc. it doesn't allow me to log that data for any date other than the current day. That should be an option.

5. The dates are in day/month rather than month/day format. I know this is how countries outside the US do it, but I would like the option to change it.

6. The graphs of progress over time put data points equidistant from each other whether they are 3 days or 3 months apart, rather than accurately showing how many days apart they actually are. The dates are labeled, but I'd like to see a more accurate visual representation.

7. The app remembers previous food choices that match your search query, but only if you had them for the same meal. If I enter eggs for breakfast one day, it will remember it for breakfast the next day, but not for lunch. It will also suggest foods that you have entered the nutrition facts for, but not foods you frequently select from the Lifesum database.


Anyways, overall I think this is a great idea for an app, but the bugs need fixing and the design needs a little polish.

Chloe-ny ,

Not fit for vegans

Very limited recipes for those that have a plant based diet

Kreese97 ,

App rating

Awesome:)

Leovargas08 ,

In love

This app the absolute best

SniperDad21 ,

Good

I like it a lot

Developer Response ,

Thanks a lot for your rating and feedback!

TNT's Blues Corner ,

Works for me.........

Works for me.....

meatballius ,

Great app

Great app for calorie counting

Jim5263018 ,

Terrible

App looks nice but functionally it's terrible. Need to improve food database a lot!

Cloerabia💁 ,

Absolutely the best!

Great app!

Ben from SSR ,

So far so good

👏

Maleni18 ,

Great app

I love this app

Isabel jackline camacho ,

AMAZING

No words except awesomeness

Rashvynkaur ,

syncing issues

My Fitbit calories and Lifesum calories burnt is not accurate !

ApeZRule ,

Erroneous data

The 1st time I make an entry and there is duplicate information. For instance, Wendy's medium fries.

😺momo ,

Peeved

So apparently you have to be a certain age to join. 😡

Nikola194 ,

Meals

Why you can not add more than 3 meals? App is good but is useless if i can not add more than 3 meals

Developer Response ,

Thank you for your review! Please, feel free to cast your vote on this suggestion http://bit.ly/2fbaVIE :)

Jmonc29 ,

Review

Awesome lost 20 pounds on it

RLee123 ,

Awesome

For me, perfect! Recommended

J A nice ,

Great app

I love this app.

b0b_the_cheez-it ,

Nice app

Got me in shape

Tomy-Zomor ,

Thanks

Great app

Fgsfbhb ,

Water

Water does not sync to HealthKit anymore. Please fix

Tippy Kool ,

Great app.

Very efficient.

Qampanita ,

Love it!

It's of great help

LBmarsch itunes ,

Awesome

I lost 14 lbs with no stress with this app

BaconPancakes8736 ,

Best fitness app

Best fitness app!

Developer Response ,

Thank you very much for your feedback! That is highly appreciated!

Yolop_ ,

Yolo

Hi all you awesome people

Krisjen ,

Simple and awesome!!

Simple and awesome!'

pixman16 ,

Lifesum

Bad App due unable to edit an entry if u make a mistake entering information.

Punkinneeder ,

Love it

This app is very helpful

Awesjjfcv ,

Awesome

Helped me a hell of alot

Melissakitty123 ,

Amazing

Lifesum is so amazing! I love it!

Queenlotus ,

Clear

Concise and colorful

bellarina1520 ,

love it!

love the app, they just need to work on the excersize portion

Developer Response ,

Please feel free to vote for this improvement directly here: https://lifesum.uservoice.com/

ntrndfn ,

Awesome

Its really cool

Developer Response ,

Thank you very much for your feedback!

Lexi Catlin ,

Lifesum

Amazing soo helpful

Developer Response ,

Thanks a lot for your feedback! We are very glad to hear that you like our app!

gregjsmith ,

The best of the calorie counting apps

The best of the calorie counting apps.

Professional racer ,

Cool!👍

It's a very amazing app!👑✌️ I love it!!!😍❤️

Bloodbvth ,

LOVE THIS APP

Keeps me motivated and focused!

CaptainB-Mo ,

Great app

Love this app

Niquee-Niquee ,

Worst

It stop tracking my steps from HealthKit app 😐

Carollcrespo ,

Great

I love it

Justin2827 ,

Amazing

The best app

BreatheAmanda ,

Great app

Love this app!

Fun Game!👍 ,

Nice app

Good app, helps.

Sam_Joker ,

Perfect

Amazing

Developer Response ,

Thanks a lot for your feedback! We are very glad to hear that you like our app!

Ms Sumida ,

Not worth it

Confusing. Overly complicated.

Mom2the3Ns ,

Not horrible but...

My take on this app is that it is a good start - but needs more robust features. And for free! (Or one-time app purchase for the expanded features versus monthly subscription.)


In a nutshell, the Daily Plate app from Livestrong has all of the same free features as this app plus most of the paid features as well. In addition, the Daily Plate database is MUCH more extensive, no guessing when you can't find the foods you eat at home, and the menus of all chain restaurants are also offered, making it easier when you dine out. Plus, Daily Plate (the website, not the app) allows for creation of recipes and assigns calorie count as you build it, then shares it with the community, a feature I see many are requesting for this app.


So, if Daily Plate is so great, why am I using this app? Well, I am giving it a trial run as they've partnered with Runkeeper, but, even that interface seems very immature, I can't figure out what data (other than just total calories consumed?) imports into my RunKeeper account. Thus, I am observing very little benefit in this app, and will certainly not upgrade to the paid monthly subscription (but would consider a single one-time upgrade fee for the additional features.)


Honestly, the only reason I switched was for the Runkeeper integration, I will likely switch back/ hope for a future integration with Livestrong. If the developers of this app want to expand and improve, they need to provide more or different benefits than Daily Plate, and at a cost that is competitive with the other option.

Djpate@ ,

Crashes on signup

Can't select my DOB.

HernandezDavid928 ,

I love it!!

It's the best

Km1404 ,

Love it.

I love this app.

Nikkiinique ,

Yes

I love the app

lukey foo ,

Good stuff

Good stuff

Padrian15 ,

It's perfect

:)

TiggerFresh ,

Very Helpful

Very Helpul

Hshtbidgejsgejoskwgdi ,

Love this app

This is an amazing app and I love it. 😊❤️

Lenoragordon ,

Love it

Like it

LD119 ,

Awesome

Works awesome!

Iloveyoushoey ,

Great app

Love it

edgp1984 ,

Great!!!

Works great!!!

Emooooox ,

This is the best app evvvver

I love it 💕💕

Andrea freeh ,

Good

Very good app!)

Cauthen249 ,

Blech.

Hard to use. Not the best out there.

Gjerda ,

Great

Pretty

Gan3304 ,

This app is great

Love it!!!

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

Dopeeline11 ,

👍👍

It's a great app

Developer Response ,

Thank you for your review! We are happy to read that you like Lifesum!

Sean_d3 ,

Great

Good app

Karinelli1988 ,

Great

Great app, love it!

Clauliz0716 ,

Awesome app

Love it

Marcfitness ,

Love it

This app is awesome

mistaesta ,

Awesome

Great app

Zlatikb312 ,

Like it

Nice app

Itzgeni ,

Love

Love this app

GaiMatt ,

Love this

Love this app!

Grungegirl32207 ,

great app

love the positive reinforcement of smiley and frowny faces. needs larger food database.

Maryahjbarna89 ,

Awesome

Soooooo great! I love it

Unleashed24 ,

Great app

It's great love the interaction

Nailah Sherman ,

Nay

This app isnt letting me sign in nor sign up

GRACE_C_12000 ,

Cool

I like it

Kiraskye16 ,

Great app!

Love it!!!!

Kelleylark ,

Love it!

I love Lifesum!

Pumpkin eddy ,

Best fitness app

I LOVE THIS APP

bekAmals ,

Life is Good

HightClass

Jl459 ,

Great

Lovee this app

ColinTull ,

Great app

Great

Jo1114151 ,

Simplynessa sent me :)

Yeah ^

SarahJocson ,

Great!

Love this app.

kewa9989 ,

Yes

I love it

Just1MooreMom ,

Awesome App

Love it.

Mikey goo ,

Perfect for Keto-ers

Love it

Aminninger ,

Great

Great app!!!

BMAC09 ,

Good

Great

michelldelrio ,

Awesome

Great

Zmocchkf ,

Great!!!!

Awesomeeee best app!!

Little grade school ,

Great

Awesome

Lojomonoko ,

Love it!

Great

Adam Wer. ,

Great

Great

RedSpyderX ,

Not as advertised - Low-Carbers STAY AWAY!

Revised review...


Nothing criticized in my original view has changed! It still shows calories as the tracker on a LCHF diet and still has me at under 800 calories a day. I could go on but the original review still stands.


I downloaded the free version to see the differences with MyFitnessPal and was happy to see a low-carb diet option, something sorely needed in MyFitnessPal. So, I ponied up $36 for a Gold Subscription…what a waste of money!


The Low-carb diet is a broken promise or a joke depending on your point-of-view. First, the display still shows Calories left; on a low-carb diet (as noted in the app), you don’t count calories. I selected the strict low carb diet at 20 grams per day…it would be much better to allow us to enter a number; my tolerance is 25 grams and the next selection is 50. They need to learn a little about low-carb diets before making a silly assumption that 20 or 50 (or 100!) is the right number.


Here’s what the diet assigned me… 20 grams of carbohydrates, 29 grams of protein and 65 grams of fat. That’s 4 ounces of food per day (not counting fiber)! It also decided a calorie target for me of 785 Calories per day (I capitalize Calories because they make such a fuss about it being kilocalories which is signified normally by the capital C).


I’ll let my subscription to the Gold membership expire and I’ll be still using MyFitnessPal. Maybe in the one year of the membership someone knowledgeable will help them define an LCHF diet and the app will be useful. Right now I suggest you stay away even if you’re not on a low-carb diet.

Hal the 5th ,

Great

Great

Sonshine0810 ,

Lifesum

Excellent!!

Htãm ,

Lifesum 😊😊

Nice app 😊

Disquieted ,

Caution! Quackery ahead

Beware this app. Packed with fad diets based on bad science, this app will put you on paths that may harm you.


By way of example: their health tips will have you believe that beets are bad for you. Yes that same root that boosts your endurance, and reduces your risk for cancer, heart disease, dementia, macular degeneration, and cataracts, according to this app, is bad for you. Why? You have to pay to find out. Oh, and if you buy their gold package you'll also get the benefit of learning why you can slather butter and oil on everything you eat, or just choose to eat whatever you want most of the time as long as you starve yourself two days a week.


Beyond bad health advice, the design is not the best. Meal logging is cumbersome and clumsy. They try too hard to be too accurate, attempting to let you log EXACTLY what you ate - down to the brand. Fine theory, poor execution. You have to type in each piece of your meal, no dictation here, and when you do, you're presented with a list of 20-30 choices from which you must make your selection. Thereafter, you enter how much you ate, but the app often mixes up the data between pieces, serving sizes, and ounces, so that 10 pretzels costs you 1400 calories, one loaf of bread is 2 oz, and one vegan pizza is the same as one slice.


After all that ranting, I should say that the app is visually beautiful, and it tries to do everything you'd want an app like this to do. With a few tweaks and some solid nutritional data, it could very well be a real winner.

Chloe wasmer ,

Life

Sum

التفاحة الحلوة ,

Great app

Love Lifesum 💐👍

Nayeli Duaz ,

This app is great

👏🏽👍🏽👍🏽

Developer Response ,

<3

chiaratorrini ,

Pretty cool

Aight

Developer Response ,

We have just launched a new version that will solve this issue. Please download the latest version from the App Store. Should you still experience any issues after the update, please contact us at contact@lifesum.com


We apologise for the inconvenience!

MomThomas ,

:)

Great! Love it!

The Birdiesserf ,

Hi

This app is amazing!

Joana 🦋 ,

Awesome

It is real awesome. 😍😍😍😍

Halmic ,

Hey

I love it

Hyfe Deniro ,

Dope

This app is great

Ramen_noodles22 ,

Great

:)

Jessie c: ,

Splended

Awesome!

Adriv22 ,

Love it

Love it

Live2love_j ,

Jamie and Nikki sent me!

Cool app.

TruNih666 ,

Awesome!

Great!

ateny ,

Buona app

Buona app

Shayma🎀 ,

🙆

Love it 😍

Leticia fish 123 ,

Lety Galvez

Love it

Kaykay6656 ,

Love it!

😍

Jillian mcg ,

👍🏻👍🏻👍🏻

Awesome app !

Drummist1 ,

Love it

Yuh

oslaw elslqoakamsnsnw. W ,

Yes gawd

Yes gawd

AnneSuarez ,

love it.❤️

great app.👍🏽

Developer Response ,

Thanks a lot for your rating and feedback!

Floydmaythether ,

Cool

Good

Developer Response ,

Thank you very much for your feedback!

tanksley_ ,

good

good

Developer Response ,

Thanks for your review!

Bieberluver12344 ,

IT CRASHES

IT CRASHES EVERY TIME I TRY TO MAKE A PROFILE

mizzy_missy ,

great

😂👍🏽

Parfee ,

Love This

💥💥💥💥💥

JamieBT92 ,

👌🏻

👍🏼👍🏼

Ms.randomcommenter ,

Good

Good

Sfkgh ,

Ceci

Love it!!!!

Ninjafoopcheek ,

Gud

Gud

Nilhz ,

Good

Good

jarukl ,

Yasss

It was awesom

Developer Response ,

You're awesome! 😎🤙🏼

Vivi😋💤 ,

Increíble

Es una aplicación muy buena que te ayuda a comer saludablemente, recomendada:

TatiWelch ,

Почему выходит из аккаунта постоянно????

Уже в который раз заплатила деньги за премиум аккаунт а на следующий день я просто не могу в него войти????? Верните деньги пожалуйста или возможность заходить в аккаунт! Год назад было то же самое!!!! Неприятно!!!!!

Developer Response ,

We are very sorry to hear this! Can you please send us a copy of your transaction receipt through contact@lifesum.com so we can fix this for you as soon as possible?

Phoenix–128 ,

Excelente aplicación

Me gusta mucho como mide la comida y las calorías

Developer Response ,

Muchas gracias por calificar nuestra aplicación y por tu opinión. Es de mucha importancia para nosotros.

ryb@ ,

Me encanta 💖💖💖💖

Me encanta.

Developer Response ,

Thank you for your great review!

vany26you ,

Increíble app

Amo su diseño y como tiene todo el contenido bien segmentado. Me ha ayudado mucho con mi alimentación 10 de 10

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to read that you are satisfied with your Lifesum experience.

VitocoM21 ,

Excelente

Buen contador de calorías y llevar registro de alimentos y de tu cuerpo

Developer Response ,

Gracias por tu comentario. Te deseamos muchas suerte con tus metas. Feliz día!

cococess ,

Choix de langage

Merci de m’envoyer les e-mails en langue française ou anglaise et pas en allemand!!!

Developer Response ,

Please contact support directly at contact@lifesum.com and they will help you sort this out quickly. Thank you!

SultaYei ,

🥰

Esta aplicación me ayudo mucho a yegar mi meta es fácil y en español

Developer Response ,

Thank you for you feedback, we are glad to hear you like our app! :)

maria8080808080808080 ,

No es gratis

En cuanto te registras te quieren cobrar!

Developer Response ,

Thank you for your feedback. Once you sign up to our app and close the Premium page, you can use Lifesum's free version for unlimited time, without it being necessary to upgrade. Our free version provides all necessary tools for basic tracking.

tomas101071 ,

Aún no estoy...

Es el segundo día que uso la App. Aún no estoy familiarizado con ella. Espero dominarla mejor con unos días más

Developer Response ,

Thank you for rating us! We hope that you are satisfied with our app and all the best with reaching your goal!

FaeCijn ,

Goede app

Goede app maar kon mijn echte gewicht niet invoeren ant hij zei dat dat niet kon. Enige min punt.

Developer Response ,

This will be possible in one of the next versions - we are changing the onboarding when it comes to start weight. Thank you for your patience!

ñlakjsdfh ,

No funciona bien con el Apple Watch ⌚️

La aplicación no está adaptada para funcionar con Apple Watch ⌚️llevo una semana con el Paquete Premium y todo lo tengo que hacer directamente desde el celular por qué desde El Apple Watch la aplicación no sirve solo sale una manzana moviéndose y nada más.

Developer Response ,

We are truly sorry to hear about this! Can you send us some screenshots showing the issue and some more details at contact@lifesum.com so we can investigate the problem? Thanks!

pastor Orlando Canales ,

I love it

Nos gusta mucho y nos ayuda para mantener conciencia de lo que consumimos y de esa manera nos controlamos más. Thank you guys.

Developer Response ,

Thank you very much for your positive review! :-)

lymarie Gael ,

Me gusta solo que debería ser gratuita

Si todo fuera gratis sería una excelente app aún que ya lo sea, la tengo ase mucho y me ayudo a controlar lo que como solo que debería ser gratis para tener todo a la perfección.

Developer Response ,

Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.



Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

BrigitteZeus7 ,

No tiene Keto

La aplicación es buena pero no ofrece poder adaptar un menú Keto de manera gratuita.

Developer Response ,

Thank you very much for your feedback!


Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

Andres Lazzo ,

Great!!

Muy buena app! Me ayuda bastante.

Developer Response ,

Muchas gracias por calificar nuestra aplicación y por tu opinión. Es de mucha importancia para nosotros.

anita9802 ,

No la descarguen

Descargue la aplicación pensando que era gratis y y después la cancele porque tenia un fee pero asi todo me cobraron 44.99 dolares

Developer Response ,

The app as you download it is free. The Premium features are based on a subscription.


A purchase can only be processed by the customer himself on a chosen payment platform and not through us.


But no worries, please contact support for a refund at contact@lifesum.com and we will solve this.

mnlo1808 ,

Muy fácil de usar

Súper recomendada

Developer Response ,

Many thanks for your positive review!

knfjbbuoöåååååååååååååå ,

Lol

Mulle tulee vitun läski olo

Developer Response ,

Thank you for rating our app.

Gabonvidia ,

No me registra

He intentado por horas. Pero no me deja ingresar mi peso para hacer el registro.

Developer Response ,

Sorry to hear that! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

chatia44 ,

Buenísimo 💕

Es de mucha ayuda, es muy buena estoy muy feliz de tenerla😊😊😊💕💕💕

Developer Response ,

Gracias por preferirnos. Te deseamos lo mejor con tus metas.

Adeci ,

Wow… just wow. What an excellent app

I never write reviews, but this one is so good that I felt compelled to applaud the developers and company in general. Can’t believe how robust this app is and how simple it is to compile “meals” out of individual ingredients just by scanning a bard code, and saving them for use later. Beautiful UI and fluid and intuitive UX. Love the detail of verifying nutritional information with a little check mark next to each product as with most calorie tracking apps you’re given a slew of products and never know which one to choose from the search results.


Seriously, well done team.

loveambii ,

More genders

....

Developer Response ,

Thank you for reaching out. The reason why we currently only have two options available is due to our current calculation of daily energy requirements. We are calculating the daily energy requirement based a validated equation called The Harris–Benedict equations revised by Mifflin and St Jeor, were we calculate the BMR and then multiplying it by the given activity level. This equation take into account variables such as sex, age, height, weight and goal weight. Unfortunately, there are only two sexes available for the equation - male or female. In order for us to proivde the correct nutritional guidance for our users, we currently only have these two available. We are, however, currently working on a better solution for this, as we of course want to be able to include all people - and guide them towards a healthier life though better eating.

GranSHC ,

5 stars for organization

While I am happy to award you 5 stars for your app, I found it to be lacking for me and my diet restrictions, so deleted it after just 2 days. I would think that just 2 days use would grant me a refund of the majority, if not all of my payment of $24.95, but have yet to see it. Any help you can give Apple, I’d greatly appreciate. Thank you!

Developer Response ,

Thank you for your rating. Deleting the app does not interfere with your purchased subscription - this is something you have to apply for separately. If you need assistance with handling your payment, please contact our support team at https://lifesum.com/deep/settings?page=support. Thank you!

Barbara Peace ,

Not Suitable for Vegans

I wanted to start counting calories in order to lose weight. I saw that this app was highly suggested by a lot of doctors that I watch on YouTube. So, I gave it a shot. Spent money for the premium version and it’s not able to track my vegan food that I scan into it. Waste of money for me.

Developer Response ,

Thank you very much for reaching out. Could you please either leave your contact details so we can reach out to you directly or click on this link https://lifesum.com/deep/settings?page=support , then on the contact option and send more details so our support can help you further? Thank you very much in advance! We apologise for the inconvenience.

Scottie27Hottie ,

Not Bad

Design of the app is good, but it should be more customizable to input my own measurements. The water log on the watch app is supposed to be easy, but it’s needlessly frustrating, making you choose between a full cup or a full bottle for one-touch input. You have go into the settings to change the amounts each time you want to log a different type. I assume this is because goals are set as cups/bottles per day, but people don’t always drink water out of the same size containers every time every day. I don’t know why I can’t just input by ounces. It’s also not possible to edit your intake via the app, so good luck if you don’t have a watch, and don’t have a 8.45oz cup or 16.91oz bottle. Most of my daily logs are inaccurate so the water feature is pretty irrelevant and needs a major overhaul.



Scanning labels is convenient although the auto measurements that come up are sometimes unusual.


Overall 4/5 stars. Needs further developing.

Developer Response ,

Many thanks for your review! Your feedback is very appreciated and it has been forwarded to the responsible team. Also, please feel free to leave suggestions for improvement on UserVoice: https://lifesum.uservoice.com - the responsible teams are regularly going through the feedback there.

davis00006 ,

Review

Great app as far as calorie recommendations and healthy advice. I love the bar code scanner and it makes tracking a lot easier. The calories burnt during a workout seem a little high and it’s difficult to track restaurants

Developer Response ,

Many thanks for your rating and feedback! Please, make sure to contact us directly through

https://lifesum.com/deep/settings?page=support for assistance regarding the issue you mention and our support team will get back to you as soon as possible.

Joshua M117 ,

Love the app but could use some tweaks

I have been using Lifesum for exactly 347 days according to my ongoing streak. Everything works great for the most part other than some rare times the app doesn’t boot and my phone requires a restart to get it working. My main problem lies in the lack of sharing towards others who use the same app. For example, my sister made a different more low calorie lasagna but even after making the recipe and putting the steps on Lifesum, she couldn’t send it to me. I know there is a feature coming where you can share recipes with people, but if we could add to that and make a way to also friend other people, it would allow some cool features like looking at more creative recipes other people might’ve made, as well as ingredients people have favorited.

Developer Response ,

Thank you very much for your feedback, and well done on the streak! Please feel free to leave suggestions for improvement on UserVoice: https://lifesum.uservoice.com - the responsible teams are regularly going through the feedback there. Many thanks :)

Boilingcereal ,

discounts dont work

i had been thinking about upgrading to premium, so i searched around for a discount code and none of them work. then i opened the app again and it offered me 30% off! great! but i navigated away from the page for less than a minute and it took away the offer for the 3 month and 6 month subscription. i was bummed so i restarted the app and the 30% off wasn’t available at all! listen, if there’s no free trial, i’m not going to purchase a full years subscription. $17 for three months was pushing it already, but i was willing. oh well! guess i wont get premium at all.

Developer Response ,

Thank you for reaching out and sorry to hear about this issue! Please, make sure to contact us directly through https://lifesum.com/deep/settings?page=support for a free trial/discount and our support team will happily assist you. Thank you and again, our apologies for the inconvenience!

👍🏻Thumbs Up! ,

Not Giving it up Quite Yet

I like the *idea* of this app, but the food database is not easy to use, nor is it accurate. I purchased the 3-month premium but regret doing so.


I hope the developers find a better way to regulate and verify the database. It’s nearly impossible to know if even the verified foods are accurate. As an example, a 4-oz. portion of a specific fish has three verified entries, each quite different from the next. This means that, for my day to be accurate, I have to either enter my own foods directly, or use the bar code scanner, which isn’t always the most convenient way to track.


I also prefer to use the app with my tablet. Kudos for the landscape mode, but there are some screens which need some work on the scaling as they cut off at the borders, making them impossible to fully use.


I had high hopes, but I can’t see myself sticking with this app after the 3-mo purchase expires, without some significant work on the database and the user interface for those who use tablets over phones. There is potential, but if not addressed, this app won’t gain significant traction with the dieting community; as it is, it’s easier and less frustrating to track pencil to paper ☹️

Developer Response ,

Many thanks for sharing your experience and thoughts on our app. We are constantly working on improving our food database and we have forwarded your feedback to the responsible team.

hurt running!! ,

Great app!

This app is very easy to use. I am a person horrible with the conversation of the food that I am eating to oz, cup, pounds. This helps me to figure it out. It's so cool to be able to scan the bar code on products right into my phone to get the nutritional value.

Developer Response ,

Hello!


Thank you for your review! We are happy to read that you like Lifesum and that we have made keeping track of what you eat easier!

Kiki608 ,

Good, but needs some work

Great calorie counting app that has a bar code feature to make calorie counting super streamlined. I also like that is breaks down your meal into grams carbs, fat, and protein. I don’t like how it rates food by smiley faces because it is not very accurate. I am not diabetic and using the classic diet plan, but it rates a medium apple as not a good snack food. I can tell you that an apple is a much better snack than chips, yet they get practically the same rating?? Other things that don’t make sense or could be changed: it adds your calories from exercise to the total number of calories you need to consume. In other words, the app wants you to eat as many calories as you burn???? The whole point of exercise to help you create a calorie deficit to lose weight. If you burn 600 calories working out and then go eat several slices of pizza you just defeated the whole point!!! Because of this the app always shows that I am consuming only 700-800 calories a day, but in reality I am consuming about 1300 a day and also exercising. I also don’t like that you cannot adjust your daily goal calorie intake— I would like to choose 1300, but the app is set at 1500, so I just watch the total number of calories consumed instead of looking at how many calories I have left. If you are total novice at portion control, healthy eating, and exercise this app could make it difficult to actually lose weight. I also don’t like that I have to manage my progress by weight unless I wantto purchase the deluxe version. I don’t need meal prep plans, meal ideas, or all the other bells and whistles. I would like to track my weight by body measurements, which is a much more accurate approach since a person can gain and lose up to 4 lbs on average during a day in water weight alone. Also measuring by inches instead of lbs is less disheartening for the above mentioned reason. I just track this on a weakly basis on my own, but the stupid app asks me every morning to input my weight. Overall good for calorie tracking if you are mindful of the pitfalls.

Jensen emManen ,

Add more fasting options

I would like to add more fasting options. I do OMAD which is one large meal (1200-1400 calories) a day and 22 hours of fasting and weekends I eat like normal. You don’t have this as an option so I’m forced to go over my intake for the day when I’m fasting since it’s a 500 calorie limit. Please update this.

Developer Response ,

Thank you for your feedback! Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

pkapr luis ,

Good tracker poor synching with apple health

Most food that I buy at the supermarket is available to track in the app which makes the bar code scanner feature very practical. The process to add foods that aren’t recognized is pretty simple. Only thing is the app inconsistently syncs with apple health. Sometimes the calories match most times it doesn’t.

Developer Response ,

Thank you so much for your feedback, we are glad to hear that you like the app! We have forwarded your feedback regarding the sync to the responsible team, please also feel free to send us more details to contact@lifesum.com so that we can investigate further. Thank you!

random829463 ,

Good for casual use, but not best

I tried Lifesum premium a few months ago and it was pretty good. I am not sure it is worth it to pay for the added nutrition facts and nutrition goals. If I’m doing the work to scan an items bar code (that I have in front of me) why wouldn’t the app show all the nutrition facts? MyFitnessPal pal is definitely the better app if you are not looking to pay a premium fee.

Developer Response ,

Thank you for your feedback! Behind Lifesum stands a team with more than 80 employees and these running costs have to be covered.

Currently the subscription model including Premium features is the best we can provide. Please email us at https://lifesum.com/deep/settings?page=support for a free trial.

Thank you for your understanding!

knybhunt732 ,

Limited control

When I saw this was voted “best health app” I wanted to give it a try but it turned out to be so much less than I expected. The food tracker is so dumbed-down, it lacks the option to customize your entries in the most basic ways. For example, you tap a water glass icon to enter your water but you can’t adjust glass size- it’s 8oz or nothing. My glasses are 12oz pints. Yes, I can do the math but for a $49.99 app, I shouldn’t have to. It also doesn’t sync accurately with my Fitbit. Only a fraction of my steps show up in Lifesum- it seems to sync once early in the day but doesn’t update. I do like the look of the interface and the way it shows your macros- very easy to read & understand. Just overpriced for what it is- I have found it more frustrating than helpful so far!

Developer Response ,

Thank you for your feedback, we are sorry to hear that you are not happy with your experience

.

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app. Thank you!

jgfvnhtdx ,

Discouraging

I wanted to start counting my calories so I started the day off with 400/535 calories I ate a snack to catch up on the missing calories it was TWO calories over and it criticized me for it. When I start planning lunch it tells me my snack was now 21 calories over I know for a fact that it said 525 calories before. Not to mention that you shouldn’t have to PAY to be healthy. That’s ridiculous. I’m incredibly disappointed and feel even more discouraged than before.

Developer Response ,

Thank you very much for your feedback, we are very sorry to hear that you feel this way! We will forward it to the responsible team for their knowledge.

Yofi Grey ,

Android Version was Better. iOS has Issues

Beautiful app. Gorgeous design. Love syncing with workouts for calories spent, and being able to customize my macros. It’s got more problems than I had with the android version tho.


I wish it didn’t frown at you for eating small meals, or had support for more than 4, because as a guy with weight gain as a goal, 3 meals doesn’t do it. I eat like 8 smaller meals through the day, so it’s disheartening when I get frowny faces for every meal for not eating enough, then jam everything else into “snack”.


Water NEVER imports to apple health, but all my other data does.


There are days when I go over my macros, yet still have calories yet to eat, a mathematical impossibility.


My weekly nutrition chart always shows the current bar as being tomorrow. The date will say “Wednesday Jan 20th” then in the chart it shows today’s progress bar marked “T” for Thursday.


Apple Watch app is awful. I have to sign in on my watch EVERY TIME I want to track water, unless I have my phone unlocked and nearby, in which case, I’m just gonna use my phone.

Developer Response ,

Hi there, thank you very much for your valuable feedback. We appreciate it and have sent it through to the teams in charge.Furthermore, we deeply apologise for the issues you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can take a closer look at problems you are describing. Please also include phone model, OS and Lifesum version. Thank you!

Erica Jenkins ,

Doesn’t work as expected

I initially was trying to download the Myfitnesspal app and this one popped up instead. I decided to purchase it after reading a few reviews, and I’ve only been using it for days now, but every time I open the app my calories that I have remaining change.It’s like it basically keeps syncing and un-syncing with my Fitbit so whenever I want to eat something and I open up the app to see what I have left Calorie wise, it shows negative because it’s no longer sync’d with my fitbit. I just can’t deal with it.

Developer Response ,

Hi Erica, thank you for your feedback. We apologise for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

krn20! ,

Lifesum

I signed up for the lowest plan and was then charged 37.00. Site is a fraud. Beware.

Developer Response ,

Hi there, thank you for your review. We are sorry to hear that you feel this way. Please contact us with more details of which plan you were looking to join and which one was selected. Please reach us at contact@lifesum.com. We are here to help!

Soccer girl113 ,

Get this!

I heard about this app from Jeff Wittek’s youtube and I really like it! It’s really easy to submit the food and water you eat and drink and it’s not time consuming at all. I recommend!

Developer Response ,

Yay! Thank you so much for your positive feedback, we are glad to hear you enjoy the app!

mike hdhdjdkshshshd ,

Very inaccurate

I really wanted do you like this app. The layout is great but had some issues with making a meal. It’s can’t do good math and has a bad glitch. It thinks 267+120+66+81+23+79=15569 ?????????????

Developer Response ,

We deeply apologise for the issue you are experiencing. Please either leave your contact details so we can reach out or contact us with details, step description and screenshots directly through the app under Settings/Support > click on the contact option in one of the FAQ articles - so we can start investigating your issue. Thank you!

janepaulinejosemaria ,

Sanity!

Sooooooo, I can get a little wrapped around the axel. I am all the type A. I tired weight watchers once and promptly became anorexic, which they praised me for. The counting and tracking brings out the worst in me. How low can I go? When I got back some lab work that made it clear I had to watch my nutrition more closely and switch off the high protein diet I had been following (history of kidney disease in my family and routine blood work showed some early detection red flags) I started looking for a way to track my protein intake and maintain my sanity.


I tried Noom for weight loss about 10 months ago and that threw me into my not sustainable destructive eating patents from Weight Watchers. So I tried LifeSum. LOVE it. I tried a few different settings for diet and it let me pick what I wanted my diet to be and showed me the carb, protein, fat ratios. I can bar code scan food in. It works with my Apple Watch, my fitness tracker, tracks my water, adds calories to my daily allowance if I workout, AND sends me nice reminders not to get hangry. It tells me to eat the right amount NOT how low can you go, and focuses on being a tool to guide me to good options. THIS is sustainable.


Now let me enter my own food with values so I can more accurately track things like my fiberwise sugar free by melaleuca and I will be even happier.

Developer Response ,

Thank you very much for your thorough feedback and review! Much appreciated! Have you seen that there is a function in the app under Favourites where you can create and save your own recipes and items?

jasoncsanford ,

Great app but could be better about recommending/searching previous foods

Great app but could be better about recommending/searching previous foods

Developer Response ,

Thank you very much for your feedback! We will make sure that it reaches the responsible teams.

Cmyoung01 ,

Purchased the premium version never got its features

I purchased the Premium version for 3 months for 24.99 and I never got to use the features. It’s says I never purchased it in which I did because I have the receipt.

Developer Response ,

We are very sorry to hear this! Please email us at contact@lifesum.com with your receipt and we will help you assist you. Thank you!

AngelaElizondo252009 ,

It’s Amazing!

I first heard about this app in a YouTube video. I decided to try it out and it’s really good. I’ve lost weight and stay on track, all thanks to this app. I recommend it. The best part is that it’s free!

Developer Response ,

Thank you so much for sharing your feedback! We are happy to hear it! Please feel free to email us at contact@lifesum.com for a free trial to test out all of our premium features! :)

D4d0ch ,

Beautiful App but really buggy

So the app itself accomplishes everything they were aiming for and even more. Helps you in every aspect you can account for when you’re trying to plan or follow a diet. But the major drawback is the app is bug-ridden. For instance, when you add food to a meal and leave the app and come back, that good is shown 2 times. Also if you remove one, you come back to see that the item is completely removed. Then the total calories will show 400 or some random number cals left even though you have had 1500/1500 cals.


They need to fix it soon before people move on to other apps because this app is really promising and I personally would love to use this app, unless....

Developer Response ,

Thank you so much for your review and feedback, we have sent it through to the team in charge. Furthermore, we do apologise for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

OBTam ,

Helpful app but needs some work

The daily tracking of meals, water, and exercise is helpful to staying motivated. The recipes are great but if you pay extra for the meal plans it’s a bit odd. Sometimes when you log the breakfast from the plan In the diary it says you are “off track”. It’s a disconcerting way to start the day. It would be great if you could enter and save your own recipes so that you don’t have to enter individual ingredients every time. The bar code photo is a very helpful feature. Overall it’s a decent app but I’m not sure the meal plans are worth the extra money.

Developer Response ,

We deeply apologize for the issue with the rating you are experiencing.


Please contact us with details, step description and screenshots directly through the app under Settings/Support > click on the contact option in one of the FAQ articles - so we can start investigating your issue. Thank you!

MBPDR82 ,

Great Job!

The bar code scanner makes it very easy to input a number of foods. The step counter is a great feature as well. I would like a larger food catalog or the option to input foods but the current catalog is large enough I can find an equivalent option. Overall Great job!

Developer Response ,

Thank you very much for sharing your feedback, we highly appreciate it!

LanaIsPretty ,

Charged for Full Amount for Subscription

The app looks good so I thought it wouldn’t be an issue to go for the $3.75 a month subscription and it shows how much it’ll be over time for the 12 months which is $44.99. My account was charged $49.49. That’s not what I wanted to do. Currently waiting on a refund from Apple. The subscription amount is misleading.

Developer Response ,

Thank you for your review! Can you please send your details and issues directly at contact@lifesum.com so we can look into this?


Thank you very much in advance! We apologise for the inconvenience.

Ninja 636 Girl ,

Like the app

I got this app after being on Keto for 6 weeks (loving it) to help track my macros. I compared MyFitnessPal and Lifesum. Lifesum was 1/2 the price and with the issues UA had with being hacked I went with Lifesum. I bought a 6 month membership to give this app a good try.

Pros - The app beautifully put together.The UX/UI is nice.

Cons - 1/2 the food I do scan in or find are off on calories, portion and carb counts. I have to be very careful what I select or my day will be all off. I’ve tried to correct the foods I do scan but the app interface is difficult to use for this feature.

I have to read the label very carefully and compare it to the food being selected. I don’t trust the first food I find on the app after two days of using the app.

If it is a brand I am eating or place I’m eating at, I will look up the nutritional values from the brand or restaurants website and compare what is on the app to make sure I’m selecting the right food.

Improvements - For Keto, add more values to the ‘calorie’ option in the food add. I would like not just the name of the food and calories. It would be of great UX/UI improvement to have calories, carbs, net carbs, fat, sugar and protein for a quick food add.

And add in Garmin as a fitness device, please!!

Developer Response ,

Thank you very much for your feedback! We are glad to hear that you like our app. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors. We will inform the responsible teams about your input!

L.)5663 ,

Calories listed incorrect on most items. Glitchy with weight progress.

I gave two stars, not one, because it is a good way to write down and track calories


But seriously, never rely on the calorie or nutrition amounts they list for different foods - they differ -sometimes significantly - from the actual nutrition facts on food labels. I frequently have to list foods as “1.1” or “0.7” for one exact serving size because it’s just almost all listed incorrectly.


Second major issue is the weight progress glitch. It’s been three times now i’ve returned to the app after just a few hours after last using it and the weight i have listed has been returned to my original weight. The line chart showing my weight loss has two giant spikes showing me losing and gaining more than ten pounds in a day because of this glitch.


Third major issue is the rigidity and seemingly random choices for amounts for meals. The recommended breakfast is 326-457, lunch 392-522, dinner 509-666...why is it more for dinner than for lunch or breakfast? Why on earth would that matter? The only meal that even adjusts according to how you eat the rest of the day is snack. There have been days when i’ve skipped lunch and had maybe 700 cals for dinner and the app gave me a frowny face for “overeating” for dinner.


Another issue is the healthy/unhealthy ratings for food are just so...random and bizarre honestly. Like, a chessmen butter cookie is healthy and pho broth is extremely unhealthy? What in the world? That’s just one example of the weirdness with the ratings. A lot of foods that are rich in nutrients and proteins are listed as more unhealthy than, say, whipped cream, mayonnaise or a piece of bread.

Developer Response ,

Thank you for your detailed feedback!


Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.


The divison of the different meals in terms of the calorie goal is based on the recommendation of official health authorities. But as we see a rising user demand for more flexibility in this area we will definitely work on this.


The ratings are based on the the food items - and as mentioned in the beginning some are, unfortunately, not correct - thus the rating in such cases cannot be correct. We recommend to focus on verified food items when tracking.


malbu08 ,

Poor and Fake Informations

I got premium for a time, it automatically canceled from my phone, charged me an extra 47 dollars. Additionally, the nutritious information about the food are all wrong according to the ASA24.gov website. Therefore I see no reason to download this app

Developer Response ,

Hi there, we are very sorry to hear this, it does not seem right. Please feel free to send us more details regarding this directly at contact@lifesum.com so we can take a closer look at the matter. Thank you!

123abcucandobetter ,

Overall solid!

I really like the ease of the scanning barcodes. It’s really easy to see how you need to change your what your eating that day if you have to much of one macro as well. My main complaint is that I wish there were some recipes to help gain weight. I am trying to get a lot of calories everyday. It recommends I have about 900-1100 calories for dinner but the highest calories dinners are only like 500-600 calories. Also it would be nice if for the water tracking it had customizable amounts.

Developer Response ,

Thank you very much for your feedback! We will inform the responsible team regarding your feedback.

Angels Rule ,

Great app, missing a couple great features

I love this app. I switched from My Fitness Pal after using that for several years. The interface is fantastic and it’s really motivating to keep reaching my goals.


I do wish there were a couple of key features, though. First, you should be able to share a meal with another user. My wife and I both track our meals using the app, so it would be nice if I’m cooking and I scan everything in I could then send it to her to add without her having to go through the same process.


Second, I wish the “recent” items that show up aren’t limited to just the meal. For example, when if I ate bread for breakfast one day, and then eat it for lunch the following day, it doesn’t show up as recent which means I have to rescan the barcode.


These are minor things that would make the interface so much better. Hopefully they’re in the works!

Developer Response ,

Thank you very much for taking the time to share your feedback with us, we much appreciate it! We are happy to hear you like the app!


We are working on providing a feature to share meals and hope to be able to share it with you soon!


We will make sure to forward you feedback regarding the recent items to the team in charge, to let them know that there is a demand for this.


Thanks again for the feedback and kind words!

cromki ,

Another “form before function” app

I used to use a much simpler app and it had all I need to track my meals quickly. I then decided to use this and oh man... this is so painful! The UI is pretty and stuff but do you guys actually use it there in the office?

- your own receptive are hidden in “You” window. Why are they are not shown in “Recipes” window, too? That’s a UX crime!

- when adding a food to diary, it will only show yay-many recently added foods. Why? Why not just all ever added? But it gets worse. When you search by name (because you have to), it will also not prioritize your previously added foods. You have to search them like you did the very first time! WHY? Why on earth would you not help your users out? What is it, 2 or 4 lines of code? Seriously guys?

- when the food you want to add has its nutritional info off, you can indeed edit it. But guess what happens when you try to add it again - it defaults to previous values. Seriously... have you got any idea how annoying that can get? I simply give up now and add the food despite inconsistencies. I can’t possibly spend 5 minutes every other day because your dev couldn’t spend 2 hours on that.

- if you try to report wrong nutrition info, the box you type in shrinks to minimum when keyboard opens o. The screen, so you don't see what you're typing.

- gets buggy, too, e.g. just today after adding a recipe for 6-portion meal, it insist on logging the complete calorie count for all 6 portions even if I actually add just 1.


Get your grip together, guys. This here is not rocket science. There are hobby apps out there with simpler, more efficient UI than you do.


EDIT: Almosf 1 year after my report and almost none of these issues got addressed.

Developer Response ,

Thank you very much for your detailed feedback!


We made sure that it will reach the responsible teams!

Gmts1088 ,

App for single or couple, not family friendly

Downloaded the app to help me lose some weight, break some bad eating habits and eat healthier. While the app itself is beautiful and makes tracking easy, the recipes and meal plans are unattainable for me to prepare as a homeschooling mom of 5. It would be nice to have meals that are not so out there too (tomato buttermilk smoothie?). Unfortunately I paid for a year subscription and wish I would’ve not wasted 30.99.

Developer Response ,

Thank you very much for your feedback! We are very sorry to read that you are not satisfied and make sure to forward your feedback to the responsible team.

Jerm81 ,

No Free Trail

Might be a great app, but hard to tell when most of the features are locked with no way to unlock them unless you pay $21.99. I’m not paying for a 3 month subscription just to see if I like the app. Should probably offer a free 5 or 7 day trial for new users.

Developer Response ,

We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 80 employees. Thanks for your understanding! Feel free to send us your registered email through contact@lifesum.com for a free trial!

Nightdragonhart ,

Paid for premium 3 days ago and nothing

I paid for the 3 month subscription to the premium service. Emailed them the following day about it not being activated and still nothing. If you’re not going to activate the service on my app, I want a full refund because I’m not gonna pay $21.99 plus tax for legitimately nothing.

Developer Response ,

Thank you very much for contacting us!


We deeply apologise for this issue.


Please proceed as follows:


1) Go to Me / Settings and scroll down to ""Restore Purchase"" > click on it


2) If this is not solving the issue and you can still not access Premium, please contact us via contact@lifesum.com with a copy of your receipt if you haven't already provided that information, and we will come back to you with a solution asap.


Thank you very much in advance!

vasden99 ,

Premium won’t work

I upgraded to premium, 21.99 for 3 months. It won’t let me access the premium features but it did charge me the money. I uninstalled and reinstalled and the same thing showed up.

Developer Response ,

Hi there, thank you so much for your feedback. We deeply apologise for the inconvenience! Please contact us at contact@lifesum.com and we will assist you! Thank you!

RobMyThoughts ,

Charged $51.35

Got charged $51.35. Need help with a refund. Service was great when used but haven’t used app or services in ages. Giving 5* because the app is good but I think there was a mistake in billing. Please contact me

Mrskiley03 ,

Underage problems...

Please don’t judge but I am eleven and I am trying to just have a better life style and be more healthy. It didn’t bother me with the personal questions but they kept on saying stuff like ‘did you mean that’ or ‘your weight to low for BMI’. What irritated me the most is when the app said 12+ and I had to move it all the way up to 13.

Now the age problem is reasonable, you don’t want your child trying to go on a diet that is to much for them but the weight and goal weight thing is ridiculous. I would want to see a change in how they set up the weight and goal weight questions. Sorry for the trouble! Thanks for reading.

Edit: ( I guarantee this app is amazing because y’all sponsored my favorite YouTube channel and they had an amazing review of it, I really wish I could get past without having a wrong diet for me. I will try to manage and make it as close as I can).

Developer Response ,

Thank you very much for your feedback!


If you are under age 13, you are not allowed to submit any personal data through our Services.


Further, we encourage parents and legal guardians to monitor their children’s Internet use and to help us in enforcing our Privacy Policy by instructing their children to never provide any personal data through our Service without their permission. If you become aware that a child under the age of 13 has submitted personal data to us, please contact us here.


We are following the Children's Online Privacy Protection Act (COPPA). COPPA imposes certain requirements on operators of websites or online services directed to children under 13 years of age.


Apple does, unfortunately, not give an option to define exactly 13 in the App Store, that is why we had to set the nearest age, which is 12.


Thank you very much for your understanding!

Leish B ,

Net carbs don’t add accurately in recipes.

The net carbs don’t add correctly in recipes. I input 2 ingredients. The first ingredient has 4 net carbs, the second has 11 net carbs. There are 8 servings. 4+11= 15. 15/8 = 1.875. The app keeps spitting out that each serving has 5 net carbs. What gives?

Developer Response ,

Hi Leish, thank you very much for your feedback! Please reach out to us directly at contact@lifesum.com and we will look in to the matter for you. Thank you!

Piratexlexie ,

Overcharged

I thought I’d try out the meal planning for maybe a month or two with premium, and it said premium is $44.99 at $3.75 a month. I thought I would get charged 3.75 but ended up getting charged almost $50 for the yearly subscription after tax. Don’t say you have monthly pay rates if you don’t actually. Complete bs, still don’t see my money refunded.

Developer Response ,

Thank you for your feedback - it is appreciated. The reason we show the monthly cost is for our users to see the difference in price from subscribing yearly and monthly. A monthly subscription is also available. The total price is shown to you before you pay. We are sorry if this wasn't clear enough. Can you please contact us through contact@lifesum.com with your details so we can assist you with your subscription? Thank you!

Nicki Doodle ,

30 Pounds Down (Updated)

As i’m writing this, I have officially lost 30.8lbs in around 1 & 2/3 months. I do not have the premium version, so I hope this goes to show that this app can still do wonders even if you can’t afford the premium. Love this app and I use it everyday. My only issue is that I wish there was an option to purchase premium on a monthly basis, not just 3, 6,and 12.


UPDATE: This app has given me so much pain lately. It keeps resetting my weight every single day now!! I don’t know how to fix this but it’s so annoying to have these huge spikes in my progress graph...

Developer Response ,

Thank you for your rating. We are truly sorry for the issue you are currently having with your weight resetting! The team is aware and working on it. Thank you for your patience! Regarding your first review, a monthly subscription does exist. Please, visit www.lifesum.com/premium and sign into your account to see our available offers.

 ,

Charged me 21.99 for 3 months and not working.

I cant log in my food at all it doesn’t seem to be working right when I go to add food nothing adds. I don’t see a point to use this app if that’s the main feature. Please give me my refund back.

Developer Response ,

We deeply apologize for the recent issue.



The problem you were experiencing was connected to a server issue.


The responsible teams have worked hard on a solution during the night and the app is now back to normal. We are continuously working on preventative measures to avoid further incidents of this kind.


If you should still experience any issue in connection to this, please contact support through Settings/Support in the app with more details.


Thank you very much!

Confusing Sub ,

Confusing Subscription

I’m sure this app works well, as it was recommended to me. However, when purchasing a subscription I was confused because I thought I had bought the one year subscription, for only $3.69/ month, but I was charged $47.80. I say this was confusing because these numbers were right next to each other and I thought I’d only get charged $3.69. This was extremely inconvenient and I think they should definitely clarify what you’re paying for and how much will be charged instead of just throwing both numbers out there.

Developer Response ,

When you purchase a Premium subscription you can either choose to be charged monthly (1-month subscription) or you can pay in advance (all other subscriptions). Committing to a subscription for longer than 1 month you will get a discount, just as you might when you are signing up with, for example, a gym membership.


We communicate the price per month so that you can easily compare the different plans but also the total price per subscription and also the total price before you purchase.


That means that if you e.g. choose a 12-month subscription the total sum will be charged in advance. If you would like to pay per month, please choose a 1-month subscription.


In case you prefer a refund:


All payments made in iTunes, such as in-app purchases, can only be refunded by Apple and with Apple’s consent. Since your payment was made via iTunes to request a refund could you please contact Apple's support?


In order to contact Apple and receive a refund for your Premium subscription, please click here: http://www.apple.com/support/itunes/contact/ or choose a local telephone number on https://support.apple.com/sv-se/HT201232


Important:

---------------

Please make sure to get in direct contact with an agent at Apple. As mentioned above: we do not have any option for a refund for iTunes payments at our hands - only Apple can grand a refund.


Also make sure to contact them within 14 days after the purchase. After that time period a refund will not be possible.

dzbuddy ,

This diet is not what they advertise

They show keto diet plans and intermittent fasting bought the app for$39.99 subscription and theirs know meal plans

Developer Response ,

Thank you for rating our app. We have a vast variety of Diets and Meal Plans in our app and the ones available to you depend on your settings. You can find out more here: https://bit.ly/39ZwNwZ and also please feel free to contact us with further questions through contact@lifesum.com.

Hello my name is Hangry ,

It’s fine

This app is just okay. I have been using it for 2 years (the free version) and recently upgraded to premium after trying other apps as well. I was very disappointed to see that there isn’t a complete nutrient distribution like Chronometer has (including individual amino acids in each food, etc.); it just shows you the nutrient breakdown as it appears on nutrition labels, which is not that useful to me. Additionally, it has a giant box that says “eat healthy, not hangry” at the top when you don’t meet your calorie goal, and this isn’t something I appreciate given current food shortages in stores from COVID-19. I also think saying I should eat “healthy, not hangry” because “my friends will appreciate it” misses the mark. I get that it’s a joke, but this food tracking app calling me a b*tch is not my favorite. Thanks tho.



TL;DR: Use Chronometer instead.

Developer Response ,

Thank you for your rating and review. We are sorry to hear that Lifesum hasn't reached your expectations and we appreciate you taking the time to share your thoughts on our app! We have forwarded your feedback to the team for future reference. All the best with reaching your goal!

madangel0o ,

STOLE MY MONEY

This app subscribed itself to my phone. I was told it was going to be 1.83? For one month and it subscribed itself for 30.99? A year. I just wanted to check the app out, I unscubscribed and I guess it went through a full subscription by itself. So I had to redownload it since I paid the full and it’s stupid so I deleted it again. This app stole my money!! Don’t use!!!!!!

Developer Response ,

The reason we show the monthly cost is for our users to see the difference in price from subscribing yearly and monthly. A monthly subscription is also available. The total price is shown to you before you pay. We are sorry if this wasn't clear enough. Please, reach out to us through contact@lifesum.com if you need assistance with a refund. Thank you.

tkoghb ,

Slow and steady wins the weight loss battle.

I love this app! Easy to use. The recipes use European names for food but I even enjoy looking them up because I am a word nerd🤓. The paid price is affordable as well at $29.99 for 6 months. Looked at another vey popular weight loss app but too pricey for my budget. No downside.

Developer Response ,

Hi! Thank you for sharing your love for our app! Keep it up!

Dr Professor Face ,

Changed My Attitude Towards Food

I have always had a complicated relationship with food. Recently I found myself gaining a noticeable amount of weight. I started making huge pots of veggie soups and eating that throughout the week but it wasn’t changing anything; if anything I was gaining MORE weight! So I figured it wouldn’t hurt to download this app and see what happens.

Turns out: I was ONLY eating 800 calories a day and it was ALL carbs from the veggies and I had been crashing my metabolism!!


I’ve been hitting my calorie goals (between 1200-1700 depending on exercise) and macros for about two weeks now and I cannot tell you how good I feel physically and mentally!

Thank you, LifeSum for changing my relationship with the fuel that my body needs to be the best me I can be! 💖

Developer Response ,

This is amazing! So happy to hear that you find our app helpful and that you are feeling great, well done and best of luck with your goals!

Hakjzj ,

Never Works

The app should be great. And if it actually functioned it would be. I get pretty angry at this point when I get prompted to spend money on this thing because I’ve had the basic app for ages now and every time I resolve to use it I’m reminded why I stopped before the day is even out. I can never even add all of my food to my daily intake because it just will not load anything for days at a time. Then it magically works for maybe 24 hours, and then asks me to pay for their subscription. I say no, and the app won’t load anything again. I don’t know if this is intentional but honestly it’s frustrating because I want to be able to use it, and I pay for other health and fitness apps, but this thing just never lives up to expectations. Editors choice my butt, I don’t believe all these 5 star reviews aren’t just fake with how shoddy this app actually works.

Developer Response ,

Thank you for your review and sorry to hear that! Can you please send us more details regarding the issue through contact@lifesum.com so we can further assist you? Thanks in advance and apologies for the trouble!

avalon161 ,

Ridiculous canceling it

I followed instructions and didn’t want to change my account for subscription but somehow still charged 39$ and then another $20.99. Never even used it. It’s a rabbit hole.

Developer Response ,

We are sorry to hear this! Please, send us copies of both transaction receipts through contact@lifesum.com so we can fix this for you as soon as possible. Thanks in advance and apologies for the inconvenience!

A Martin K ,

Just Wow!

I’m usually pretty skeptical when it comes into following the most recent weight loss fads and giving into the Hype. I actually came across this all from a YouTube sponsorship from YouTuber Morgan Adams and I decided to give it a try. I got a decent discount on the premium and went for a weight loss diet plan.



Now, I by no means am a cook. I honestly rarely cook, but the app offers you the shopping list and the recipes with the premium version so I decided why not?


Now what I can say is holy cow, these recipes are seriously amazing. The foods are delicious and extremely nutritious. I had a cherry tomato and tuna pasta for dinner the other night which was delicious. Not too much cooking, nothing to intricate to not be able to do in a adequate amount of time. It was amazing.


The best parts? I’m losing weight and the meals only take an average of 30 minutes to prep and cook? So time isn’t an excuse I can use to go binge on some Taco Bell.


Overall this all is designed magnificently and the diet plans are very well designed. I definitely recommend to anyone who is looking for an easy way to track calories, lose weight, or honestly just get some good food ideas from this app.

Developer Response ,

Thank you for your review! We're delighted to hear about your success with our app! Keep it up!

min223524 ,

Waste of money

Barely any foods are their data base to track (even if you try scanning the bar code), and it doesn’t allow you to manipulate your own macros easily. MOST annoyingly, it’s impossible to get in touch with anyone through the apps support feature. I have been waiting for a response for over 2 weeks now...

Developer Response ,

We are sorry to hear that Lifesum didn't reach your expectations and thank you for your feedback. Please, make sure that you are reaching out to contact@lifesum.com and we will get back to you as soon as possible. Thank you in advance!

Zyniphys3878 ,

App won’t work

Not sure if it’s the current version, but the app isn’t working at all. The first time I downloaded it, it wouldn’t let me complete the meal preferences quiz. At the end of the questions it said connection error. Weird, I just downloaded the app in 2 seconds without issue. So okay maybe my connection. Then I go to set up my weight, etc and the screen keeps popping up the text bar when I need to click the next button. I never get that done. So I find a different location to enter my info, different formatting so I assume it’s going to work. Nope! So I delete the app and redownload it. Same problems! What good is having an app your can’t even use?


EDIT: Here I am, purchasing the premium version in hopes that maybe the app was free and that I just needed to pay $21.99 to get it to work. NOPE!!! Nothing is working. Absolutely nothing. I can’t add my vitals, no meal plans show up, I can’t log in or create an account, the metrics can’t be changed. I can click on the main buttons at the bottom and that’s it. Can’t even upload a profile picture. I have the newest app version and newest iOS update. This app is terrible!


EDIT #2: It has been over 2 weeks since I reached out to customer service to get a refund on my premium membership that STILL doesn’t work.

Developer Response ,

We apologise for any inconvenience. Please, check your spam and junk folder for our reply. Otherwise, please make sure that you are reaching out to contact@lifesum.com and we will get back to you as soon as possible - thank you.

Divine Kristina ,

Super easy to use!

You can scan the bar code on products to make it fast and easy to use! I love that it tracks everything including your weight! Positivity is amazing!!

Developer Response ,

Hi Kristina, Thank you so much for you positive feedback, we much appreciate it! :)

tapper91 ,

Bad nutrition info

I have eaten three different meals where the nutrition information has been completely wrong, was told a steak had 48000 calories and 22g net carbs, an egg had 22g of carbs, and mushrooms only had .6 calories...app works great but the data base is wrong

Developer Response ,

We are sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!


ansliegrayce ,

Misleading premium policy

$44.99 is immediately withdrawn from your account. The language in the app throughout the entire purchase process shows a monthly purchase plan, and I was immediately denied a refund. Trust me, they know this is misleading. They bank on that. I spent 20 minutes looking the app over before my purchase, and now I’m flat broke for the month. Incredibly angry.

Developer Response ,

The reason we show the monthly cost, is for our users to see the difference in price from subscribing yearly and monthly. A monthly subscription is also available. We show you the total price before you pay. We are sorry if this wasn't clear enough! We have shared your feedback with the team in charge.

bazingaa !!! ,

best sponser i’ve gone for !

i saw this app on a jacksfilms video on youtube. knowing my terrible diet, i felt like eh why not probably not gonna work. i actually like this app a lot and is very good at keeping track of everything! even the free version without premium is amazing!

Developer Response ,

Thank you!! So happy you like it! :)

Doc_Schneider ,

We can pollo our day puy

M de rag doll no haha op CD hmm

OLOTT2 ,

Impossible

Like this app v much but had a couple of issues and caNOT make contact with developers/help.



1) the security code requires a line through it that I’ve never seen before and don’t know how to do. So can’t send question... I Strike that source.

2) help email did not address a simple question namely, where do I find the link to connect to a weekly (or more) summary of my data. Instead I’m told to look at my daily listings (are there no weekly summations?) and given a list of irrelevant FAQs.


And while I’m at it...the color and typeface of the main page makes figures nearly unreadable. And, yes, I was a information designer once upon a time.


I really REALLY like your app, but heavens I can’t get to you to ask a simple question ergo this review.


Thank you.

Developer Response ,

Thank you very much for reaching out to us.


Could you please send us more information about 1) to contact@lifesum.com? We would like to investigate this.


Concerning 2): currently, it is not possible to export your data yourself but if you contact support via contact@lifesum.com and request an export of your data you will certainly get it. It sounds like they misunderstood your request - we apologise for that.


Concerning the readability: we will soon make some first changes in the app that will improve this area. Hopefully, it will also be solved for you.

dnnsnsndjcjjc ,

It decent I guess

It does let you track what you eat and let’s you know how many calories you can have but for anything else you need premium and it doesn’t stop promoting premium and it is so annoying cause it will not let you do anything I would ONLY use this for tracking calories for your food unless you want to pay but even IF YOU PAY reviews so that this apps for some reason tried to take $50 for no reason.And still took the correct amount each month if you don’t understand it took the money that the person signed up for and $50 extra for no reason

Developer Response ,

Thank you for you review. There is a monthly payment option as well as a yearly option - it will not charge you both sums. Please, send us some details regarding the issue you are describing so we can better understand and further assist you. Thank you in advance!

RileyBoo1000 ,

Very upset deceiving prices! BEWARE!!

Do not trust the nice prices you see at the start! It is NOT 3$ a month or the 2$ a month the website says! If you subscribe it will immediately charge you 48$! Not to mention if you look at the monthly payment options through iTunes it says 9.99 PER MONTH which is $119.88 before taxes! That’s an ENTIRE $71.74 more than the ONE TIME YEAR SUBSCRIPTION! That is a total scam and I hope this review will warn someone before they get screwed like I did! BEWARE!!

Developer Response ,

The reason we show the monthly cost, is for our users to see the difference in price from subscribing yearly and monthly. A monthly subscription is also available. We show you the total price before you pay. We are sorry if this wasn't clear enough and we thank you for your feedback!

Wtf847467273774 ,

Horrible Customer Service

So I was really looking forward to using this app. I NEVER commit to purchasing premium in apps so this was big for me. One week later, still no premium, so I wrote asking what the problem was, they asked for a receipt. No problem! Another week later; oh we can’t find any account with that email. Me: alright well I wanted to start using this 2 weeks ago so if that’s the case can I at least get a refund as the money did come out of my bank. Sure, can you send us the recipt and your PayPal email..... 😠 okkkk I’ll send it again no problem, email is the same. After a MONTH...I’m sorry we can’t find your account. 🤯🤬

Developer Response ,

Thank you for reaching out to us!


We are awfully sorry to hear that you are not satisfied. We usually respond within 48 hours - we would very much like to look into the issue if you allow so we would very much appreciate if you could escalate this to the head of support via https://lifesum.com/contact/


It can happen that users have created several accounts and that can make it harder to identify the one Premium was purchased with if we do not have all the necessary information right away. Please contact us again with all details to head of support and we will certainly try to solve this.

jorodge1 ,

No Response to Support Emails

I used to enjoy this app until recently. It is prompting me to renew at 30% off BUT I have a current premium subscription until 8-2020. The “restore purchase” doesn’t work (dead link that doesn’t respond). When I try to renew with the offer, it prompts me to accept purchase at the full price. Please respond to my emails and address these issues. It has been 3 days and I also noticed an email I sent a year ago with a similar question that he never been responded to.


Also, all of the links that I tried under support say, oops page not found.

Developer Response ,

Hi, we are truly sorry to hear this. Please note that we respond to all emails. Can you make sure to contact us through contact@lifesum.com? We will get back to you as soon as possible. Thank you in advance and our sincere apologies for this inconvenience!

Cheyalyce ,

Disappointing

First of all, let me point out that the premium does not charge you monthly as this app would lead you to believe. It charges you in one lump sum for the year, 3 months, etc.



I agreed what I thought was $3 a month with the option to cancel anytime. That was definitely not the case. I have the premium for a year whether I like it or not.


As some other reviewers have notated, this app is not even accurate. They give recipes that do not stick to your diet and the graphs don’t reflect your intake.


Don’t waste your time. There’s FREE apps that do much more.


UPDATE: I continued to use this app but it’s highly inaccurate & at this point I’m just angry I’ve wasted my money on such a useless thing. Yesterday morning I put in 24 oz of celery juice by scanning the bar code. This app reflected that the juice was “high in protein and high in added sugars” — completely wrong. Also reflected it as being almost 2000 calories. Ridiculous ! Do not waste your time with this app!

Developer Response ,

Thank you for your updated review. Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. We apologise for any inconvenience.

Limited1 ,

Full of bugs. Not worth a subscription.

Lifesum has been buggy for quite a few iterations now, and there are plenty of bugs that have not been resolved. This includes adding food and not having it show up, changing total servings and not having it show up, foods disappearing, bar code not scanning even in well-lit situations, etc. It’s not worth the price

Developer Response ,

We are sorry to hear about these problems and thank you for sharing your feedback. Please, feel free to send us further details through contact@lifesum.com so we can look into them. Thanks and apologies for the inconvenience!

Eri^2 ,

Mislabled prices

They labeled their sale ‘$14.99 for 3months’ and in reality send an email and statement for $21.99 with no ‘per 3’ or ‘per month’ indicator. To me this seems like a scam. They also have no easily accessible email or contact within the app, leaving you to find it yourself after noting this discrepancy. 👎

Developer Response ,

Please, make sure that you are sending your message through contact@lifesum.com and we will get back to you as soon as possible. Thanks in advance and apologies for the inconvenience!

BigWideGuy ,

Great app but needs more fine tuning options

I work offshore and I’ve been using this app now for a little over a week and it’s been great for helping me cut back and really monitor what I’m eating. My only problem is the lack of fine tuning for your personal goals. For example I’m following the 5:2 diet plan and for the 5 days that I’m not fasting during the week I’m expected to eat close to 3500 calories a day? That’s absurd considering I put in the same information (height, weight, etc.) on a separate website and I was told I needed to take in at the most 1700-2300 calories a day depending on how active I am during the day, to lose weight. The math doesn’t add up and it’s kind of frustrating to have the app telling me I’m failing at meeting my daily goals outside of my 2 fasting days. I suggest a future update that allows members to pick their diet plan and then be able to fine tune it to their individual needs. Other than that it’s an outstanding app that’s been really keeping me committed to eating healthier!

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

MandaBS ,

Scam.

They offered a 30% promotion for the Fall/2019. I signed up for premium annual, and they said I was going to be charged $31.49, but I was actually charged $44.99.


I’m going to ask for my money back.

The app isn’t even that helpful. Too expensive for not much difference compared to cheaper apps.

Developer Response ,

We are sorry to hear that! Please, send us your registered email address through contact@lifesum.com so we can help you with this - thanks in advance and apologies for the inconvenience!

Hejwndubnt ,

Scam

Beware that even though the app states $3.95 per month and can cancel anytime they will charge you $44.95. Then you will notice you cannot adjust your carb level...not everyone can have 50g of carbs on Keto. Also the calories and Marcos are way off on a bunch of items. Asked for a refund the same day of purchase and they refuse. Unacceptable!

Developer Response ,

The reason we show the monthly cost, is for our users to see the difference in price from subscribing yearly and monthly. A monthly subscription is also available. We show you the total price before you pay. We are sorry if this wasn't clear enough. We offer 3 different Keto plans with different carb levels and you can also customise your calorie and macros allowance when you follow the Classic plan. Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. And lastly, please send us your details through contact@lifesum.com if you wish to be assisted with a refund directly from Lifesum and not Apple. Thanks!

riwrow ,

Don’t get scammed

I don’t care how elegant the app is - when you download something and it asks you if you want the premium version and you say no . . . And the next thing you know your iTunes account is being charged $16.11. Something is off here and I suspect it is Lifesum!

Developer Response ,

We are sorry that you were charged without wanting to. It is not possible to buy a subscription without manually going through the process. We can help you with getting a refund so we kindly ask that you send us your registered email address through contact@lifesum.com and we will get back to you as soon as possible. Thank you!

DreaSH13 ,

Barcode scanning

There should be an option to scan a bar code for faster recognition of what People are consuming ! I’m sure I am not the only one with this feedback.

Developer Response ,

Thank you for your feedback! Please, check this article https://bit.ly/30yeqLO for information regarding our barcode scanner.

tamtouma1 ,

My opinion

This app has helped me shed 3 pounds of body fat in 3 days and the tips given by life sum are better than any YouTube video or workout option.

Developer Response ,

Great accomplishment! We are very happy that we can support you with your goals!

Disappointed and unpaid ,

Bar code scanner is not included on free plan

Immediately deleted this app because all food must be manually entered unless you pay for a subscription.

Developer Response ,

Thank you for your feedback. You can search and track through our database without subscribing to our Premium version.

Angry at Useless Apps ,

They steal your money

I bought the app and used the regular version for a few weeks until I decided to upgrade to premium since it seemed to be worth it. It really was for about a month then I got a new phone and re-downloaded the app. Suddenly, not only was was I no longer able to connect to my premium membership, the app said my account no longer existed at all. So logically, I went down the “reset username” and “reset password” routes multiples times each, but the emails never arrived. I’ve given up on the app. Biggest waste of money I have ever spent. The app was great until that, so beware they just steal your money then act like your account never even existed and ask you to sign up for premium all over again.

Developer Response ,

We are extremely sorry to hear about this issue! Can you please send us your details and a copy of your transaction receipt through contact@lifesum.com so we can fix this for you as soon as possible? Thank you and our sincere apologies for the inconvenience!


cotita76 ,

Do not buy from a third party and read everything!

To start, I got the app from one of those promotions on internet, paid for the plan “the convenient package,” and then when I tried to opened the app and submit my username and the usual I noticed that wouldn’t work. I tried couple of times and nothing. I tried to cancel but there is not cancelation “whenever you want” because I got the “convenient package.”

I am sure is a great app but do not get it from a third party because the app in fact will take advantage of you for not reading everything!!! . I guess I am losing money for a year. Not a very honest app! READ EVERY LITTLE DETAIL.

Developer Response ,

We are sorry to hear that! Can you send us your registered email and a copy of your transaction receipt through contact@lifesum.com? We will fix this for you as soon as possible - thanks!

BabyGrl67 ,

With a few tweaks, this would be awesome!

I’ve tried many apps for diet & fitness tracking, and specifically for tracking macros in Keto. This one is up there as one of my faves.

Pros: you can choose many different types of diet (Mediterranean, vegan, strict or easy Keto, etc...) to fit your lifestyle.

-the feedback on each food and on your overall meal is immediate (smiley face or not so happy one..lol)

-integrates exercise and steps from my Apple Watch & iPhone (or a few other apps like Fitbit), and also allows me to add my own, if I did something without my phone it watch on.

-has great recipes for each type of diet plan. Really takes the guesswork out, if you’re just starting, and gives new ideas of you’ve been at it for a while.

- pricing is very good for what you’re getting. I chose the 6 month plan to try it out. The most you’ll pay for the pro plan is $5/month, which goes down in price if you choose a longer period. Less than a cup of coffee at Starbucks.

-there is also an option to take a pic with the app of the food you’re about to eat, and it analyzes the pic & gives some choices on what it might be. Kinda fun to play with.

- you can also scan a bar code to log foods

- you can track not only your daily weight, but also measurements. You can even add any extra areas you want to track, which is great!

Cons:

-This app had just about everything. The only part I feel is missing is the ability to add my own recipes in from meals I create, and then choose a portion. You can scan the bar code on any package, but that’s as close as you get.

- it would also be great if, once you’ve scanned the bar code, there was a way to keep that food in your inventory. Instead (unless I’ve missed something), you have to rescan every time. That’s too time-consuming for me.

-also, most portions are listed in grams & ounces. Those aren’t measurements we utilize much in the US, so it makes it difficult to track portions. I wish there was a way to switch from metric measurements for my profile.

- it has an annoying way of reminding me to track my weight every day. This wouldn’t be annoying, as I’ve enabled notifications, but it pops up even after I’ve input my morning weight. Software glitch, I guess?

Overall, this is a wonderful app. Not sure I’ll keep it past the 6 months, because the few cons are very frustrating for me. That being said, I still think it’s one of the best ones out there and super simple to use.

Developer Response ,

Thank you very much for your feedback! We will forward it to the responsible team for their knowledge.


Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

angryangryhippo12345. ,

You took my money.

I got the app and I wanted to get the subscription for 12 months for $3.75, $44.99 for the whole year. The whole $44.99 was just taken out of my account and all I would like a refund of the $44.99 and to know why you would even put the $3.75 on there if you are going to take all of it at once.?!

Developer Response ,

Please feel free and contact us with more details at contact@lifesum.com so we can take a closer look at this. Thank you!

sarahpaige4874 ,

Very pretty but very buggy

I used this app for a year with zero success with weight loss. The app had me eating way more calories (1600 if I was not active and 2000+ if I had an active day) than any other food tracking app I’ve used. Other apps I have tried such as My Fitness Pal and Lose It! would have me only eating 1350-1600 a day (I am a relatively small person so these numbers make more sense for me.) I thought the app was very visually appealing and I saw a lot of positive reviews, so I trusted LifeSum over the other two apps when it came to the calorie goal it set for me. It was obviously way too high.

The app is also very buggy. Some days I would work out and burn 500+ calories only to check my Lifesum the next day to see it had deleted info and only logged 88 calories of activity. On the other hand, one day it told me I was ~300 calories or so UNDER my goal and it gave me the “healthy, not hangry” notification, so I ate a Subway sandwich to reach my calorie goal. I was told at the time this would put me over by only 39 calories, which was fine with me. When I checked the app the next hour it had completely changed and told me the sandwich had actually put me over by 450 CALORIES. I didn’t actually need to eat any more at all. How many times did the app glitch like this without me noticing? Could this, along with the excessive calorie goal, be the reason for my lack of weight loss success? I believe so. The app also has many foods with incorrect calories per serving size. I always had to double check my food labels because I could not trust the app to be correct. I paid for the premium account. This app is far too buggy for me to be paying $50 a year.


Overall the app is beautifully made and very appealing. It made me want to track my food. But the app appears buggy, especially when synced with Apple health/Apple watches. I think users who do not want their physical activity synced will have better luck with this app than I did. I, however, saw zero change in my weight using this app. I am having better luck using the Lose It! app and I am on track to reach my goal in less than 4 months. Lifesum is very visually appealing, but I do not recommend this app.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

.liz907 ,

Not worth 29.99

This app has served its purpose but the recipes are limited and there are virtually none for gluten dairy sensitivity. I purchased it because of all of the great reviews and feel taken advantage of now that I have the app. Go with a cheap food tracking app and get recipes on Pinterest.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

Al Vaccado ,

Not able to select gain muscle

I really want to use this app. All my friends have android phones and I’m on iOS and it won’t let me select the gain muscle option. There is not an option for me to select my ideal weight. Maybe this gets fixed and I will be able to use the app. Anyone else have trouble on iOS

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue.


Screenshots with examples would be very helpful as well as your technical details such as phone, OS, Lifesum version, country and language settings and the language you are using the app with.


Please test if the app has the same problems with Wifi and with the mobile internet.


Thank you!

mangoqueen5 ,

Can’t edit portions

The app would be almost perfect if only you can edit the portion sizes. An example being, a cup of water is set as 8.45fl.oz. You can only change the units and the amount of “8.45fl.oz” cups of water you drink. My cup is 8fl.oz, so when i input my data, its inaccurate.. This is same with other foods and drinks. Please make an update where we can change the portion sizes!

Developer Response ,

Please feel free and contact us with more details at contact@lifesum.com so we can take a closer look at this. Thank you!

#annpas ,

Couldn’t log in!

I understand that the login has to be very protected.I was very interested in this app but you had to be 12+ which I’m not.If you are under 12 then either wait fo a few years until you are old enough or go and find another app.

Developer Response ,

Our product team is collecting all user suggestions directly here: http://lifesum.uservoice.com/forums/274566-feedback-ideas/filters/top


Please either vote if your suggestion already is in the list or add your suggestion as a new point there. That way we will be able to see which functions our users primarily vote for and can incorporate ideas and suggestions in the future development of the app.

TonyP37 ,

Unfulfilled subscription

Purchased a three month premium subscription. After following the Lifesum support suggestions the app has not upgrade to premium service. I sent an email to Lifesum support I received an automated response of “

May 10, 2019, 11:36 -0400

Currently we have a longer response time due to many incoming emails - we will respond to your message as soon as possible and thank you for your patience!“


It has been over 24 hours.

Developer Response ,

Thank you very much for contacting us and please apologise the waiting time!


Support is working Mon - Fri (CET time) as stated in the auto reply - they will get back to you as soon as possible and get this sorted out for you!

MeditatingMyMind ,

Calorie counter is TOO HIGH

This would be a great app, but it allows you to eat too much. I know it’s healthy to do so, but I’d rather it allow me to lose weight faster by limiting my calories a lot more. Other research has shown me that it’s perfectly reasonable to eat less than the 1600 calories LifeSum believes I should eat to “lose” weight as fast as it will let me. I end up gaining weight instead even if it’s perfectly clean eating because that’s A LOT of food. Sometimes I’m sedentary so I logged my lifestyle in to fit a diet for that, but 1600 is impossibly high for my low metabolism to keep up with & I start to feel bigger and bigger & the scale reflects that. I do want to be more active, but that has nothing to do with the app so any progress I make that way is now help from LifeSum. Many other approved sites suggested I subtract 500 calories a day from my regular intake (about 1600 more or less) to lose 1 lb (3500 cal) a week. And then raise my cal intake back up to 1300-1400 to maintain my weight once I reach my goal. So if I don’t BURN 500 extra cal per day while eating 1600 cal, I’ll never see progress, and I may actually see worse. It’s annoying that it will not let me lower the counter one bit. 1600 cal is hardly a weight loss diet for anyone! It’s just about normal for maintaining for most people (especially sedentary) & easily well fit for GAINING for sedentary or less active people in general.

Developer Response ,

Thanks for you feedback! Our normal plans/diets are calculated on an individual calorie goal, based on the Harrys Benedict formula. This formula gives us the BMR (basic metabolic rate) and then, depending on activity level and goal, we calculate the users TEE (total energy expander). We do not recommend a deficit of more than -500 kcal per day since that has been proven less successful for a long term weight loss. A larger deficit than that also makes it very hard to retain muscle mass.

Our pre-calculated meal plans contain, as you mention, around 1600 kcal per day, and these are generally based. Today, it is unfortunately only possible to make the meal plans generally based, providing recipes and tools to reduce friction when doing a lifestyle change. This means that the weight loss pace might decrease depending on your individual goal, but there should still be enough deficit to lead to weight loss. If wish to stick to your individual goal, you can use our normal diets for tracking and the recipe tab.


If you would like to have your concerns addressed on a more personal level, please feel free to send us your personal details through contact@lifesum.com and we will get back to you as soon as possible!

cprinsc ,

Horribly inaccurate!

I used Lifesum for several months a year ago and it was excellent because of the accuracy and ease of use. Using the app to track my macros really helped me accomplish my goals. Over time, I fell out of the habit of tracking my diet because, well, life.


Yesterday, I decided I would return to living more deliberately, so I fired up my Lifesum app following a protein shake. I recorded the ingredients from my shake using the bar code scanner only to learn that the protein count was WAY off! For each scoop (33g) of Dymatize ISO100 powder (not exactly brand new to the scene), Lifesum says there’s a whopping 33 calories (it’s 110) and 7.5g of protein (try 25). I thought maybe it was an isolated event, so I scanned my friends Optimum Nutrition Gold Standard Whey label. Lifesum delivered similar results.


I renewed my annual membership back in Feb, and now I’m stuck with an app that I won’t use anymore because I don’t trust it. What happened? VERY disappointed!

Developer Response ,

We apologize for the issue you are experiencing. Please contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Nenevaladez ,

HELP

So the app it’s self was wonderful but a couple hours after I did the 49.99/1 Year subscription I changed my mind and ended the subscription will I get a refund ? Or what do I have to do to do so?

Developer Response ,

Cancelling a subscription on a payment platform will just avoid a renewal.


In order to receive a refund one more step is necessary - please follow these instructions: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=lifesum-premium&f=how-can-i-receive-a-refund&p=all

eternal sunshine 88 ,

If you’re counting carbs or care about accuracy at all, skip this app!

TLDR: bought the premium app at 50 percent off since the user face is so beautiful (that’s my one star). If you’re looking for any sort of accuracy in the recorded nutritional content, you're best using a different app like My Fitness Plan, Senza, etc. So utterly disappointed that nearly every barcode scanned calculates the wrong information. I can accept some errors here and there since the data could be user submitted, but holy hell, how many things could be so far from what the nutritional content is for mainstream products like Fage yogurt cups. 17 carbs in 5 ounces of yogurt? Can your app even read?!

Developer Response ,

Thank you for your feedback. It’s a big challenge for us to allow people all across the world to track their everyday foods. Our users help by contributing missing foods to our database. Unfortunately, these contributions can have errors, as you discovered. We are constantly working to fix these errors, we hope you’ll try us again in future.

sonic tooth ,

Do not recommend !!!

I bought a year subscription for 29.99 using my PayPal account. My account was never updated and I can’t get anyone to assist. I have sent 3 emails with my receipt and nothing. I was suggesting this app to everybody but no more!!!!

Developer Response ,

We are awfully sorry for the inconvenience! Support will reach out to you as soon as they get to your email. Currently we have a far longer response time due to many mails. Support is doing its best to answer as soon as possible.

toriabasham ,

This company stole my money

I purchased a premium membership on May 24th, 2018 for $29.99. It is now February 27, 2019. For several weeks I used the Ketogenic Strict diet plan and then tried out several other plans in the app. After a few months I fell off the plan. I never deleted the app but did log out. I am now attempting a lifestyle change again and logged in to my account using the email I originally purchased my membership under. The app now tells me I need to resubscribe to premium and am only on a free access account. On the free account you can’t use the Keto diet plans. I should not have to resubscribe when I already purchased a subscription that has 2 more active months. This app stole money from me by changing my account status without my consent. I do not recommend this app due to this shady practice. No telling how many thousands of other people have had this happen to them without realizing it.

Developer Response ,

Thank you very much for your feedback!


We deeply apologise for the logout issue. The problem has been fixed so it will not happen again. In order to solve your problem with not finding your Premium account, please contact support directly through the app under Settings/Support. Click on an article in the FAQ and then on the contact button top right. That way they will be able to see all your data right away and locate the old account.


Thank you very much!

Axx007 ,

Amazing to use

I have been on the hunt this year for the best of everything. I’ve literally downloaded 8 different apps developed for the purpose of losing weight and/or living a healthy lifestyle. I downloaded and learned this one, sadly, last. It’s so straight forward. I just wanted a little push to help keep me on my goals. And I’ve seen the competing apps, some I didn’t even understand what they were asking for me to input. This one has everything I need, in a comprehensive and straight forward layout. It’s detailed but simplistic. I think the only way I could do better is if I hire an actual nutritionist and personal trainer to follow me around everywhere, and goodness knows I’m not doing that. Thanks for the great and easy to use app!

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to read that you are satisfied with your Lifesum experience.

DeansReview ,

One request please

I’m currently using the premium version. A visually appealing app with some nice tracking features.


Currently the home screen shows calories and macros remaining for the day, whereas I want to see how many calories and macros I’ve consumed so far. Currently you have to click the Details link to see that information which requires an extra click which I find frustrating.


Please add a setting that allows a user to decide if they the want the home screen to display either remaining calories/macros OR how many calories/macros consumed so far that day. I would rate 5 stars with that option.


The other feature I’d like to see is the ability to adjust the drink size so a user can define how many fluid ounces make up a cup or bottle of water. Right now it looks like those numbers cannot be edited. Another option may be to just allow a user to enter the number of fluid ounces when recording water consumption.


Integration with Withings and FitBit is working well. Is it possible to get a more detailed breakdown of that data? For example it currently shows that I’ve done 1hr of light activity from the FitBit and number of calories. It would be great if it could break that data down and show what time of day that activity occurred so I could correlate that with what I was doing during that time. That level of precision may not even be available from the FitBit API but thought I’d suggest it.


Overall a really solid app but still on the fence about using this long term. The app consistently over reports carbs by around 10% every day, compared to my existing app, and I used bar code scanner on each app to get a precise comparison. I checked the actual food labels to verify my findings.

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

deladia ,

Great app, quick and easy

I’ve been using Lifesum premium for almost a year now and I really do love it.my only thing is I wish I could tailor my macros and calories myself

Developer Response ,

Thank you very much for your feedback.


Please follow these instructions:


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=user-profile-settings&f=how-can-i-change-my-macros-carbs-fat-and-protein-settings-individually---ios&p=all


https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=user-profile-settings&f=how-can-i-manually-change-my-daily-calorie-goal---ios&p=all

Scott Gooch ,

Latest update issues

Only allows for me to gain weight, does not let me choose maintain or lose weight. Wish I had saved my 39.99 now. So disappointing!

Developer Response ,

Thank you very much for contacting us!


We are deeply sorry for the issues related to the latest version of the app!


We would kindly ask you to proceed as follows and come back to us in case this is not solving the issue for you:


>>Please log out of the app and in again. <<


This should solve the issue for you as it will trigger the sync of related data leading to the current issue(s) you are experiencing.


If it should NOT solve it OR if the issue should reappear after some time:


Please contact support at contact@lifesum.com and let us know after what time frame and how frequently this happens again.


Your feedback will be crucial for the investigation and solution of this issue.


Thank you very much in advance!


And again - please accept out apologies. We will do our utmost to solve this as soon as possible.

retropm ,

Not saving my goals AT ALL

It asks for my goals and I input all of my information but it doesn’t save it at all. I’ll look back the next day and it’ll say I want to gain weight and my profile picture will be gone. My password ends up being my username. This app is not working with me at all. I upgraded to premium and it still advertises upgrading... IM SOOOOO CONFUSED AND IRRITATED.

Developer Response ,

Thank you very much for contacting us!


We are deeply sorry for the issues related to the latest version of the app!


We would kindly ask you to proceed as follows and come back to us in case this is not solving the issue for you:


>>Please log out of the app and in again. <<


This should solve the issue for you as it will trigger the sync of related data leading to the current issue(s) you are experiencing.


If it should NOT solve it OR if the issue should reappear after some time:


Please contact support at contact@lifesum.com and let us know after what time frame and how frequently this happens again.


Your feedback will be crucial for the investigation and solution of this issue.


Thank you very much in advance!


And again - please accept our apologies. We will do our utmost to solve this as soon as possible.

Jloope ,

Renewal

Paid $44.99 which I did not want and it was not purchased through iTunes. The app did not update to show the renewal was purchased and would not let me log out and back in. Tried to send email to support and I get an automated message saying there is a longer response to emails and they will answer me as soon as possible. I want a refund. Paying for something that is not working.

Developer Response ,

Please feel free and contact us with more details at contact@lifesum.com so we fully understand what you mean. Thank you!

The Realist<3 ,

SCAM!!!!!

I haven’t even started using this app because initially they were offering premium packages for better results while using this app. It varied with different packages but the prices were stating $3.33 a month and other prices around there. When I selected this premium package, willing to pay that amount a month for their services and if I ever decided I didn’t want to use the app anymore I could just cancel the subscription, right? Well when I selected this package and allowed it to charge my card, the total said $47.51. At this point it had already processed through and the only thing I could do was cancel the subscription, which I did immediately. I also immediately contacted the app support and informed them of the situation. I didn’t hear anything back from them, and the next day I got a receipt from apple saying the charge went through. I contacted them as well and only received an automated message back saying they could do nothing about it. I now am dealing with overdraft charges and can’t get through to a single person about the situation. Leading people to believe they are going to pay minimal prices and then charging $50 is completely ridiculous. And anyone who thinks paying that amount for an app that simply calculates your food intake is insane. Worst app experience ever.

Developer Response ,

Please feel free and contact us with more details at contact@lifesum.com so we can take a closer look at this. Thank you!

fuzzy pear ,

Couldn’t read bar code

As titled.

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

HealthyMay ,

Fantastic App

Now you can monitor what you eat efficiently. The app's bar code scanning feature makes using this app so much more convenient. Loved it!

Developer Response ,

Thank you very much for your positive review and best of luck with reaching your goal! :)

anneliese_ ,

Wonderful but could have some improvements

This app is wonderful. I would definitely recommend. It’s easy to input food and exercise. But for water intake, please, please, please give an option to set the amount of water per cup. I drink from only a 24 oz water bottle and I can’t customize the amounts. The only options are 8.45 and 16.91. It makes accurate tracking really difficult.

Developer Response ,

Many thanks for your positive review and feedback! Our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd. Good luck with reaching your goal!

Naomi Maulden ,

Good

It’s great but if don’t get premium you don’t get all the delish looking recipes but I love the bar code scanner and that you can create your own recipes

Developer Response ,

Thank you for your review! We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding!

iOSecure ,

Great App - 1 Request

Really well made love the interface and best part the integration with Apple Watch. Seeing my budgeted calorie count increase with activity throughout the day is an amazing feature.


Only issue I have with this app is the weight loss slider. The ability to slide it down to -2.0lbs/week would be nice for people who want to go more aggressive.

Developer Response ,

Thank you for your review and feedback! The weight loss slider has a limit in order to ensure that our users lose/gain weight in a healthy timeframe. Good luck with reaching your goal!

ljenkins61995 ,

Unhappy with customer service

This app is advertised as being a certain price per month so I purchased the one advertised as being $3.99 a month for a 12 month subscription which would be $44.99 for the year. I expected that I would be charged monthly as it was advertised but when I received an email with my bill I was charged the full $44.99. I reached out via email to ask about this and get a refund and the company responded that I must get permission from Apple iTunes to get this refund. So now I have to jump through hoops to get my money back and what is their response when I ask why it is advertised that way instead of “I’m sorry” or “how else can we help?”?? That I should have read the purchase before subscribing. Now that is just sneaky. Do NOT advertise your company as being a monthly payment then charge people the full amount. I’m sure it was written somewhere in tiny font that no one can even read. That is just bad customer service too. I am very disappointed with this company and how they handled this.

Developer Response ,

We are sorry to hear this! The reason we show the monthly cost, is for our users to see the difference in price from subscribing yearly and monthly. A monthly subscription is also available. We show you the total price before you pay. We are sorry if this wasn't clear enough. If Apple doesn't refund you, please contact us again through email for further assistance.

Veenie81 ,

Great app, bar code scan doesn’t work well

This is an easy to use app. I only use the free version. I can pretty much find all foods I want to log. However the bar code scanner doesn’t work well. I can’t gat many of them to scan at all. So in return, it takes longer to log my foods.

Developer Response ,

Thanks for rating our app and sorry to hear this! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience!

amariano13 ,

Wish it was like the Android version! ):

I started using the android version of this app and was COMPLETELY smitten - this version makes me a little disappointed. I do wish the smiley or “meh” faces were optional to remove from the diary and that it would split the difference in calories between meals for the day as the android version did. As in, not telling me I’m 100 calories over for my lunch meal when I had 15 calories for breakfast. I still give it 4 stars because it does truly help me stay on track either way, I just hope future updates will help it match up with the android version.

Developer Response ,

Thank you for your feedback and sorry to hear that you are not as satisfied with our iOS version. Our goal is to eventually match both platforms. Good luck with reaching your goal!

PSG6628 ,

“Ok”

There are SO MANY food items that are just flat out wrong in this app —many incorrect calculations. You need to do a way better job of keeping it cleaned up. Users beware - make sure you double check everything or use the bar code scanner most of the time.

Developer Response ,

Thanks for rating us! Due to our food database being partly user-sourced, the nutritional values may sometimes not be on point. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp. Good luck with reaching your goal!

hazmean2 ,

Inaccurate

I’ve only had the app for 8 days. I really liked the idea of the app and the layout. I even got my boyfriend to download it because he was curious about it. After a week of tracking our food, water intake and steps. We realized that it was inaccurate on certain items. For instance large sonic fries said it has 57000 calories but when we looked it up on the app because we thought that seemed high it says only 470 Calories. Also I dislike the fact that I can’t customize the meals I make and it gives me options for meals in restaurants that I’ve never heard of because we don’t have them in the south. As well as the water intake. It only gives you options for 8.45 & 16.91 fl oz. The cup I use is a 32 oz. I feel like there are a few things that need to be fixed if they’re going to charge for a subscription.

Developer Response ,

Thank you for rating our app and sorry to hear about the issue with your calories display! Can you please send us more details and some screenshots showing the problem at contact@lifesum.com so we can have the team in charge look into it? Thanks in advance and apologies for the inconvenience! Also, our product team is collecting all user suggestions directly here: https://bit.ly/2gB0KKd

Jolee1717 ,

Buyer Beware

Beware...it says 14 day free trial and if you cancel before that you won’t be charged. It charged me whitin 5 min of me subscribing to the app. They will not refund you either. Also Apple will not refund you either. I’m out $59.99 now for an app that is not even that great

Developer Response ,

Please be so kind and contact support directly so we can sort this out.


We do not advertise it that way so we would please need a screenshot of what you saw to look into that immediately.


What we state is that you are eligible for a refund within 14 days after the purchase if not satisfied.


Please also contact us for a refund, thank you!

Devfal08wed ,

New user

Is there a way to add a new custom food item? I’ve don’t the bar code add. I don’t see an option to add when a bar code isn’t available (i.e., Starbucks or homemade recipe).

Developer Response ,

Thank you for your question! Yes, you can add your own recipes, meals, food items and exercises under Me > Favorites. Find out more here http://bit.ly/2CSyBYp. Good luck with your goal!

Mrs. Jazzi Mills ,

Disappointed...

I’ve been using this app for a little over a month; starting out with the classic diet then 2 weeks in switched to keto strict. I love the setup, the meal ratings, the tips & the ease of use but I’ve found that SO MANY food nutrients are incorrect, even when scanned. For example: International Delight Sugar free Coffee Creamer is labeled on the bottle as <1 carb per tablespoon. When scanned it says 0 everything & even when I go in to manually edit the food for correct information it changes back to the original incorrect information. I was trusting the info in the app when scanned & thought wow I can have more than I thought. Come to find out my few cups of coffee with cream that I thought was no carbs was actually 9g of carbs! That’s half a days worth of carbs in 3 cups of coffee 😳 also Ground Cinnamon says you are -2.5 per teaspoon; also incorrect. I scanned the label & got so excited that I was negative carbs! Wrong again. I had to go out of my way to find the correct nutrients online & come to find out it actually was adding carbs. Too late though, cause I had already ate the food. I feel that paying $49.99 for a yearly subscription is extreme when I have to go out of my way to research anyway to ensure what is in your system is correct. I really loved this app until I found out that information on things I’ve been eating was wrong. Now I’m questioning if I’ve even been in ketosis at all because who knows now what my carb intake, fats, & proteins really were for all the times I just scanned & trusted your system. Also with the exercises, there are so many standard ones that aren’t even listed. I’m just really disappointed.

Developer Response ,

Thank you for taking the time to share your thoughts on our app and we are sorry to hear that you have been disappointed. Our food database is partly user-created and that results in some items having inaccurate nutritional values. We recommend that you either select items verified by us or, for items that you cannot find in our database, create custom items under Favorites. Find out more here: http://bit.ly/2CSyBYp.

gitahne ,

Love this app!

Found this app randomly. Downloaded it accidentally. It’s been love ever since. Shared it with a table of friends at dinner who couldn’t stop asking me questions about the app and my results. I chose the Keto Strict, and will move to Keto Moderate when I’m ready however there are many great options with inspiring meal plans, Mediterranean, etc. I never knew how sated I could feel. Ever. The app showed me how much fat, carbs and protein it wanted me to have at any given meal for my “daily diary,” and even made adjustments to allow me more food after exercising. This makes me want to buy myself more calories and fat just by exercising—again and again. The app made me feel good about not following it perfectly. (Since when was guilt never part of dieting?) anyhoo, I love the reminders and alerts. Know that Keto is not the “high protein low carb” and this app has made all the difference in my education on the issue. I have found that Healthy fat is King and is probably the vital nutrient missing in most people’s diets these days. ...Never knew how much fat one could/should have in a day on a Keto strict diet. Freaking amazing! Once I got up to par on my daily intake needs, the rest was a piece of cake, without the temptation!


The app keeps track, allows me to take a photo of bar codes to facilitate meal logging, is easy to adjust proportions, and best of all I love the smileys and positive reinforcement I get from the app. Down 15 pounds in 7 days, but that’s not even the best part! My body is happy and sated like never before.


A few minor quirks using the bar code to upload fat, protein calorie and carb counts which have different values than the packaging itself is not enough of a setback not to try this beautiful gem. Best wishes to all

Developer Response ,

Thank you very much for your positive feedback! This is very much appreciated and we are very happy that you are so satisfied!


All the best from Stockholm!

Wolfsbane19 ,

Immediate buyers remorse

I don’t understand how this app is getting good reviews. There are so many issues with it. Here are just a few:


1. I drink water from a 20oz thermos. The only two options they give you are 8.45oz and 16.91oz. SERIOUSLY?! Weird decimal options?? I then started reading other reviews. Found another reviewer with this same complaint that Lifesum responded to. They have “no plans” to add the option to edit the amount.


2. I have recipes that give the calories, carbs, protein, etc... I want to just add the meal name and input those. Lifesum only lets you put in the calories. The ironic joke on me is, it then complains that it’s not a balanced meal because all those other options are not inputted. I then go through the 10-20 minute tedious search for every ingredient and adding them. I do not want to waste this much time every time I eat dinner.


3. Every time I search for said ingredients, there are so many user-submitted junk. nothing is accurate. By the time I finish my long-tedious ritual, nothing is even close to what’s stated in the recipes.


4. After an exhausting day yesterday, after dinner, I didn’t want to add all my ingredients right away. This morning, I went back to yesterday and clicked on the add food for dinner. I went the tedious steps of adding each one. When I finally submitted the last one and closed it out, it added it to TODAY’S dinner! I wasted all that time to find out you can’t add to previous days (even though they still give you the option to)!

Developer Response ,

Thank you very much for your detailed feedback! That is appreciated.


1. Unfortunately there is no plan for that in teh pipeline right now but that can still happen in the future. We are currently working on many other features so there is a lot to look forward to.


2. Please follow these instructions for the creation of own recipes (food items, meals, exercises): https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=how-can-i-create-or-remove-items-under-favorites---ios&p=all


3. The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on "Edit Food". Please, find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=can-i-also-edit-correct-items-created-by-other-users


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.


We will, of course, constantly clean the database from our side as well.


4. We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

Saraxx0 ,

Awesome, but would like to see a few more things

I like this app, I like you can choose which plan you want, I like that it shows macros for the day. I like that it tells what is good and bad in food choices, and that it reminds me to eat fruit and fish. I paid for the premium, to get the most out of the app, but these are some things I would like to see: 1) I can edit my macros to my ideal goals. Right now my goal is kinda in the middle of being healthier/cutting fat and gaining muscle. I’m skinny, a tad muscular but have some fat to lose. My macros I like to aim are 30-50/30-40/20. 2) more choices/variety for the “how much”. It’s pretty difficult to exactly see how much I eat or drink but how I would measure it isn’t on the list so it’s difficult to track on the app. 3) recommendations for food products. If it’s saying the slice of bread I’m eating is high in sodium and is processed, show me breads that would be better choices.

Keep up the developments in this app, as I really enjoy using it and want to continue to use it!

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com


You can change your macros as follows: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=user-profile-settings&f=how-can-i-change-my-macros-carbs-fat-and-protein-settings-individually---ios&p=all

MusicMama070611 ,

Excellent tool!

We love Lifesum. Any food you want can be entered in to track nutrition info, either already preloaded or entered manually as a good or a recipe. The bar code scanner is an awesome timesaver. Thank you, Lifesum!!

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

lxlewis ,

1st Time

Love this apps it amazing I feel like this give you encouragement positive vibes never giving up on you it make you accountable for your action.Wish me blessing since I have a goal to achieve by March 2019!!!!!

Developer Response ,

Thanks for your review and good luck with your goals! :)

aestrada9214 ,

Help

I’ve enjoyed this app but I went premium and the options it gave I thought the one for 12 months was $4.99 a month so I subscribed and now it’s showing $49.99. Super hoping it didn’t charge me the $50 right away or I will have a negative account balance :/

Developer Response ,

When you purchase a Premium subscription you can either choose to be charged monthly (1-month subscription) or you can pay in advance (all other subscriptions). Choosing a subscription with a runtime longer than 1 month you will get a discount, just as you get one when you are signing up with, for example, a gym membership.


We communicate the price per month so that you can easily compare the different plans and also the total price before you purchase. We are very sorry if the information about the payment has not been clear enough and we will have to investigate if this is something we need to change.


So if you e.g. choose a 12-month subscription the total sum will be charged in advance.


Please contact iTunes for a refund during the first 14 days after the purchase.

EmileeSun ,

30% subscription didn’t work

I follow Amy Macedo on YouTube and she has the 30% off the premium subscription of the app in a link and when I followed the link and filled everything out it still ended up charging me $45 for the year instead of the discounted price 🙄🙄

Developer Response ,

Please contact support at contact@lifesum.com so we can investigate what happened in your case. We apologise for the issue!

EZFx777 ,

A little tweaks needed but works great!

The only complaint I have is that they make it easier to input meals that are not found through the search engine or through the bar code. That and ever since Downloading this app my

Phone’s screen randomly turns black when I’m about touch the screen so I’m not sure why it’s going on with that, but it’s nothing to where I would want to delete the app. So far it’s helped me keep track of all my macros pretty accurately, including my body measurements.

Developer Response ,

Thank you for your review! We are sorry to hear that you have an issue with our app and please, feel free to send us more details at contact@lifesum.com so we can investigate the problem. Thank you!

jcdhgjfk ,

What the f?

I was under by 600 calories according to their math and it said I was over by 62? Maybe if I bought the premium version the math would work? Bogus and Disappointed we’re already taken as nicknames so I’m not the only one!

Developer Response ,

We apologize for the issue you are experiencing. Please feel free and contact us with details, step description and screenshots at contact@lifesum.com so we can start investigating your issue. Please also include phone model, OS and Lifesum version. Thank you!

ruthhhhhhkatelyn ,

Awesome

Awesome

Developer Response ,

Thank you for your review! :)

BenoldBear22 ,

Amazing but...

This is an amazing app if you want to track your diet,exercise,and water. But I sadly can not be premium because it costs money for all the good stuff 60% of things I can’t use because I am not a premium person.BTW *talking to Lifesum* I might can sponsor you on my YouTube channel @texasgirltramp

Developer Response ,

Thanks for your review! Please send us more details and your registered email address for a free Premium trial at contact@lifesum.com!

ejd05 ,

Show me what you can do before pestering for $$$

Very well designed, beautiful app. But EVERYTHING which might make it different from any ol’calorie counter is hidden behind a paywall. With no free trial it’s impossible to say whether any of the hidden information is worth paying for, so I passed on this app.


Even moreso annoying, every feature you can’t access is on display - so I am tapping on things then being beaten.over.the.head with calls to go premium. I’ve never downloaded an app more restrictive and obnoxious about needing to pay.

Developer Response ,

We are sorry to hear that you feel that way and thank you for your feedback! We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding and, please, feel free to send us your registered email at contact@lifesum.com for a free Premium trial!!

Chloe W.👸🏼 ,

...IDEK

It is an okay app, but I am rating it 2 stars ⭐️⭐️ because the app is made for you to get healthy and at first everything is free, but then you start to play around on the app and you have to pay to get premium, and you cannot get the recipes unless you upgrade!!! What is the point of the app? If I were you I would just look up recipes online and search for exercises on YouTube.

-Bre.

Developer Response ,

Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

a.red8 ,

Premium

Not a bad app. It makes me feel guilty for going over in calories or fats that I’ve started to go more on track. The only thing I don’t like is that a good offer for premium is $29.99 for a year. Come on, I could write my stats on paper but I got this app to do it for me. I guess if the price was lowered I’d buy the premium.

Developer Response ,

Thanks for your review - we appreciate the feedback! We are charging for some of our features in order to cover our running expenses, which include a team of designers, developers and nutritionist and a total of over 60 employees. Thanks for your understanding and, please, feel free to send us your registered email at contact@lifesum.com for a free Premium trial!!

Kathy Gregoire ,

Goinging vegan

Love that I can use the bar code and know how much calories I’m eating.

Developer Response ,

Thank you very much for your review!

LilyFlower12 ,

It’s great butt

I like the app and all but I hate that u have to be premium for almost everything and I tried looking at the recipes but it shows a pic but doesn’t tell u have to make it but otherwise it’s okay

Developer Response ,

Behind Lifesum stands a team with more than 50 employees and these running costs have to be covered.


Currently the subscription model including Premium features is safest for us. That can, of course, change in the future and there might be other ways to pay the incoming bills.


Thank you for your understanding!

ksimms5000 ,

Not good for specific diets

If you’re planning on Keto or Palio or any specific diet, this isn’t your app. It’s ok for just counting calories or basic things. I wasted $30.00 trying to get it to do the protein diet accurately and the way it’s supposed to be done. Canceled it but no refund.

Developer Response ,

Thank you for your review. We are sorry to hear that Lifesum didn't meet your expectations! Please, send us your registered email address or a copy of your transaction receipt at contact@lifesum.com so we can help you with a full refund - thanks!

weathergal08 ,

Needs net carbs calculation

Pretty good app. Recipes are great. What is seriously lacking for Keto diets is the calculation of net carbs. For a day that is limited to 20g carbs, the app calculates based on carbs and not net carbs (g carbs - g fiber), so you have to manually calculate how many carbs you have left and be “out of sync” with the apps recommendations. The food nutrient database and accuracy of bar code scanning also needs expansion and improvement.

Developer Response ,

Good news: we are soon launching net carbs - the functionality is currently tested.Thank you very much for your feedback!

jjackiecook ,

Used to love this app

I'm on a strictly keto diet, and this app was the best thing since sliced bread to track all my macros when I first started. I found it way easier than the ones others were swearing by, that I won't name.

About 2-3 weeks in, I noticed it would randomly shut down while I would be logging in all my food intake. Just close right out. So, no biggie, I'd just jump right back in (thankfully even when it shut down it saved my entries) and keep going.

It was just here and there for a few days, then I couldn't even be on it without it turning off. It really started pissing me off, to where I'd dread logging in.

So I tried to download the 'other one' and use it instead, but it's not the same. I almost paid for the entire year too, so I was really glad I chose to ride out the free version for a little bit longer first.

So I got good at mentally counting my macros, but I reached a stall in my keto, so today I thought I'd jump on tracking my macros again. Weird, I'd almost forgotten about the glitchy crap until I went to log in my first food today. Shut right down, so I rolled my eyes, logged in again anyways, and it shut my whole phone down.

I'm done. It's one thing to have a glitch or two, I mean come on, no tech is perfect... But to restart my phone for me? That beyond took me to another level with it.

For the record, no existing probs with my phone, no it's never ever randomly turned itself off for no reason Before either. It's a fairly new iPhone 7. Perfect condition. It literally never acts up until I'm using this app. And it blows! Bc otherwise I really think this was an awesome app.

Developer Response ,

We apologise for the issue you are experiencing!


Please contact us at contact@lifesum.com as soon as possible with details so we can investigate. Especially important to know is:


- phone model

- OS installed

- Lifesum version installed

- is that happening just with own food cerated under Favorites or any food from the database?

- is this happening for all meals?


Thank you!

Capn. Emily ,

Could be better

I understand that not all kinds of foods and specifically where this foods were bought at will show up on the search. But I don’t know why every time I add an item and put in the calorie number that the app retaliates it as a way way higher number than it is. Today I only ate about 748 calories but it’s showing me that I consumed 16708 calories.


Please fix this bug.


Otherwise, I’m fine with this app.

Developer Response ,

Thanks for your review and our apologies for this error! Can you please send some screenshots at contact@lifesum.com so we can investigate it? Thanks in advance and we're sorry for the inconvenience!

Kaylaween ,

Needs a free trial of premium

I love this app, it’s great to use and pleasing to the eye. HOWEVER, I’d like to try the premium version before spitting out $34.99 for 6 months of it. I don’t really have that kind of money to just throw away on an app so it’d be nice if they offered a free trial. Otherwise, it’s a great app and I recommend it to everyone I know!

Developer Response ,

Please contact us at contact@lifesum.com and we will see what we can do for you concerning a trial.

Danimaew ,

Buyer Beware!!!

This is a beautiful app but so far barely any of the nutritional information is accurate. I wish I vetted the app better before paying as I really regret this purchase. The team at Lifesum should spend less money on marketing and more on getting he core feature of their product (nutrition information and tracking) accurate. Literally even SCANNING the food’s bar code produces incorrect data,and there’s so way to change or update it, which is incredibly frustrating.

Developer Response ,

We are very sorry that you feel that way!


The verified foods are from several food databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


Parts of the food database is created by our users. These food items can, unfortunately contain wrong nutrition values. But it is now possible for users to edit those or add missing values. In order to edit food, please click on the item in question and then on ""Edit Food"". Please, find more information here: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?s=food-exercise-tracking&f=can-i-also-edit-correct-items-created-by-other-users


Verified items can not be edited by users but can be reported directly through the app.


In addition you can, of course, always create your own food / meals / recipes under Me / Favorites.


We will, of course, constantly clean the database from our side as well.

SteffNeff ,

It’s a pretty good app

This app is laid out pretty well, it takes the guess work out of hitting macros and has a pretty large list of single food items in its data base.


I have had relatively good luck with the bar code scanner and use that option quite frequently. I have not had luck with the camera option to take photos of your food to upload your meal, but I will keep trying.


Something I am pretty disappointed in, since I did purchase the annual subscription, is not having the capability to save my personal recipes and have to upload all of the ingredients every time.

I also batch cook quite frequently and it would be nice to use the app to adjust my serving sizes within the recipes I have saved.


The app itself is well thought out and easy to use, but if I can’t save my personal recipes for easy access, I will have to switch after my subscription expires.


Hopefully it’s updated by then!

Developer Response ,

Thank you very much for your feedback!


You are able to create recipes under Favorites in the app: https://lifesum.helpshift.com/a/lifesum---healthier-eating-better-living/?l=en&s=food-exercise-tracking&f=how-can-i-create-or-remove-items-under-favorites---ios&p=all

aimee4b ,

Ripped off

Downloaded this and decided to go for the premium. Said it would be a monthly charge. Nope they charge the whole $ 44.99. Wouldn’t have got it if I had known.

Developer Response ,

Thank you very much for contacting us.


When you purchase a Premium subscription you can either choose to be charged monthly (1-month subscription) or you can pay in advance (all other subscriptions). Choosing a subscription with a runtime longer than 1 month you will get a discount, just as you get one when you are signing up with, for example, a gym membership.


We communicate the price per month so that you can easily compare the different plans and also the total price before you purchase. We are very sorry if the information about the payment has not been clear enough and we will have to investigate if this is something we need to change.


So if you e.g. choose a 12-month subscription the total sum will be charged in advance.


We are very sorry to hear that you would like a refund. All payments made in iTunes, such as in-app purchases, can only be refunded by Apple and with Apple’s consent. Since your payment was made via iTunes to request a refund could you please contact Apple's support?


In order to contact Apple and receive a refund for your Premium subscription, please click here: http://www.apple.com/support/itunes/contact/.


You will receive a confirmation email from iTune's Support confirming that they have received your request. You'll receive a follow up response with Apple's decision on a refund within a short period of time.

meggravy ,

Highly Recommend

I never write reviews for apps, but this one is an exception. I’ve been going to the gym a lot lately and wanted to start to balance out my food calories and burned calories. I downloaded LifeSum and MyFitnessPal just to see which one helped me better - LifeSum exceeded my expectations by a long shot. The layout is aesthetically pleasing and super easy to use. To be fair, it might take some time to get a hang of logging certain things, but I keep finding new features and I love it! As a rule I never buy premium versions of apps (with the exception of Spotify) but I bought the premium version of LifeSum and I don’t regret a penny of it. This has helped me out so much - I highly recommend the Clean Eating Plan, or the Keto Easy Plan (even if you aren’t keto — I’m not, but I am trying to cut down on carbs and Keto Easy helps so much). I love this app

Developer Response ,

Thanks a lot for your positive feedback and the rating! We are very happy to read that you are so satisfied. These kind of comments inspire and motivate!

rauhlwitdrew ,

Premium Pricing.

The app is great in itself, but in order to make it more accessible and reasonable, instead of charging the full price for a subscription to Lifesum premium at once (i.e. $44.99), simply just charge the basic price ($3.75/month). It’d be more preferable to make recurring payments of that small amount and be able to cancel your subscription at any time, rather than cancelling your subscription and losing an entire $45 for an app.

Developer Response ,

You find the 1-month option directly on our webpage: www.lifesum.com/premium

Kris6766 ,

My weight management journey

I began using this app Dec 31 2017. I weighed 193lbs. (I’m a 52yr old 5’10” man) I’m know, May 25 2017, 172lbs. This app allowed me to be mindful of my food and exercise habits. I’ve simply done calories in calories out.

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

Inv pro ,

Update ruined it, deleting too

After losing 70+ lbs over the past 2 years, they ruined my favorite app...


It is now subscription based. I never used any of the annoying features, just the calorie counter, which forced you to do extra key strokes. Each update became more annoying.


I wish I could go back to the version I paid for a year or so back. So much for progress.....

Logan Runner 5 ,

Better than Lose It!

This app may not have as many reviews as Lose It, but trust me this is the best calorie and exercise tracker in the app store. The daily diary format matches your day, but more importantly you can choose any measuring system or unit. Try it for 1 or 2 days and you will see what I mean. ;-)

Stilettoaddict9 ,

Great Way to Keep in Shape!

This app is great. It helps you to monitor what you eat and drink on a daily basis. You also can input your weight goals and what type of nutrition plan will best fit you. The only thing is if you want to see some of the meal plan ideas, you have to upgrade to premium which is like $24.99 for the year... which isn't bad !

Grannie Go Go ,

Was great! 9/29/17

I don't know what happened! When I first started this app it was great......as of the September 27th update, all of my history is gone and when I type in my meals the options that come up for names of foods and company's are vague, very few options. I DON'T LIKE THE UPDATE! I was going to upgrade to the premium version.....not now......$44.99 for 12 months is too much for a bunch of recipes I probably won't use.

Developer Response ,

Thanks for leaving your review and our apologies for any issues you've had with our app! Can you please send us more details and some screenshots at contact@lifesum.com so we can investigate this? Thanks in advance and apologies for the inconvenience!

Will Stryker ,

Clumsy, incomplete, not intuitive.

Trying this out for the first time with my daughter for our New Year’s resolution. The user interface is awkward. Features are not logically arranged to make entering data convenient. The bar code scanner does not work most of the time. The developers leave it to the user to enter food and create their data base so you see the same food entered 20 different ways. The button layout should walk the user through the process of using the App. Instead you spend a LOT of time back tracking. It’s a total mess...but hey, it’s free. You get what you pay for!

Developer Response ,

We are very sorry that you feel that way.


Part of the food database is user-created. That is correct. But the database also consists of several other official databases: the USDA, food items from Livsmedelsverket in Sweden, from the UK Food Standards Agency and the BLS from Germany.


If you contact us with more detailed feedback and details about the scanner issue at contact@lifesum.com we will be happy to look into that asap.


Thank you very much for your feedback again. Happy New Year!

bmbryan ,

Deceitful Advertising

They advertise on their app that the price for a 12 mo membership is a little over $3 and in tiiiiny print above it, it says $44.99. Oh and then they have it advertised in the App Store as $29.99, but they only give you the discount if you go from the App Store and buy the subscription there. Super screwed up way to do business.

Developer Response ,

Thank you very much for your feedback!


We advertise the price per month in order to be able to compare the prices for the different run times better but you see the total sum before you process your purchase. If you prefer a refund, please do not hesitate to contact us at contact@lifesum.com


I will make sure that the responsible team will be informed that there still seems to be a demand for more clarity.


We have different offers. Some are valid just in the App Store, some only on www.lifesum.com and some only in Google Playstore.

saba_louei ,

Turkish language

Please add turkish language.this app will br amazing with it

Developer Response ,

Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

TravieJ14 ,

This is getting annoying

I’ve had the app for a while even when I had an android phone, it has worked perfectly fine. I just the iPhone the end of December and the app was working fine until now. When I click on the app it’ll stay open for a good 5 seconds then shuts off. I turned my phone off tried it again, didn’t worn, deleted then redownloaded and it’s still acting up. I love the app but that’s getting on my nerves.

Developer Response ,

We apologise for the issue you are experiencing.


Please contact us at contact@lifesum.com as soon as possible with details so we can investigate. Especially interesting is:


- phone model

- OS installed

- Lifesum version installed

- when exactly is the app crashing? Could you please give us the exact steps?


Thank you!

mhillman376 ,

New user... impressed so far

I decided to try this app since it “integrates” with the Apple Health App which my previous food tracker did not. I like the bar code scanner feature and the GUI is growing on me. The customer service is top notch, I had a concern and they messaged me to educate me on how to use the feature I couldn’t find.

Developer Response ,

Thank you for your review! Yes, this feature already exists :) You can create your own meals plus recipes, food items and exercises under Me, Favorites. Find out more here: http://bit.ly/2n1KDcK. Good luck with your goal!

amp-see ,

Wanna give it a 4.999999

So I looked into every nutrition tracking app Apple’s Health app collabs with and actually tested 4 of them out. This one is hands down the easiest to use and has the most appealing design/graphics/animation.


The only issue I have is that it either adds *all* the calories you burn in a day to your calorie goal or there’s the option to leave them out.


I’m trying to lose weight, but want to do so healthily. I do want more calories when I exercise, but not at a 1:1 ratio. I’ve seen other apps that, give you different ratios based on how aggressive your goals are. Obviously there’s a minimum you need to add back in, but I’d really love it if that’s something the developers could look into!


Oh - and is there any way that we can put a timer on the weigh-in reminder? I weigh myself in the AM and enter it, but even though it’s entered, the little animated guy gets grumpy at me sometime in the afternoon unless I re-enter the day’s weight. 😆

Developer Response ,

Could you please contact us directly concerning the weight reminder? We would like to investigate this.


Concerning your requests: Thanks for the feedback! Please feel free to leave suggestions for improvement on our UserVoice: https://lifesum.uservoice.com

Traveler 132463476337 ,

Crashes (3.3)

New update causes app to crash when entering password. Unusable at this point

Misspie0978 ,

WAS a great app!!!!

This was a wonderful app until the last update!!!!! Now I can't access my stuff that I've been keeping track of unless I sign up for the 3 month gold membership! This is crazy! We should have an option! Now I can't even get into the app! Please fix!

pablosalaco ,

Horrible!! DONT UPDATE

Doesn't work after update, great app ruined. I'm getting Calorie track. Horrible move. Nobody is going to subscribe. It's insane how gritty people get. Just charge 1.99 for the app and drop the subscription.

ChelsZia ,

Once loved, now deleted

Just as everyone else said, I loved and used the app constantly. Since the update and the mandatory 'gold' I deleted. What a shame.

Ugvicmk ,

Upgrade Ruined this App

It forces you to make a "gold" account. Then, even after you make a "gold" account, (which you have to eventually pay for later) it won't even let you into the app. If you haven't gotten the upgrade, DON'T. This app, before the upgrade, used to 5 stars. Now I wish I could rate it 0 stars.

ShataniaFender ,

Fantastic!

👏🏻

Viraneh ,

Judgmental app

Cool app

Valee Perrot ,

💕💕

Excelente app, muy amigable. Lindos colores.

Developer Response ,

Gracias por tu feedback tan positiva. Te deseamos lo mejor.

Cool sause#1 ,

Best

It is big help

Moet101 ,

Guinn

Best one so far.

Developer Response ,

Thanks a lot for leaving your feedback! We are glad to hear that you are satisfied!

Vivland ,

Super

I like it!

CianosWay ,

Potenzialmente buona

Potenzialmente l'app è molto valida. Ci sono alcuni difetti, tra cui l'errata sincronizzazione tra più device. Se da ipad aggiungo cosa ho mangiato, sull'iphone mi trovo i cibi inseriti nel pasto del giorno successivo rispetto a quello inserito su iPad. Inoltre le attività importate da moves sono incomplete. Se anche si va nelle impostazioni e si clicca su 'sincronizzazione' non tutte le attività sono importate. L'app comunque ha tanto potenziale (utente con account gold)

Caaaaarliiiita ,

La amo

La amo

marco flaviani ,

Nice app

👍

Hugopalma ,

Crashea

Muy mal, la use unos cinco dias, y me gusto la propuesta. Pero hoy crashea, ni siquiera llego a la pagina de inicio. Le dare unos dias y luego quitare la suscripcion.

WINCHE27 ,

Muy Bueno

Excelente App

Fireworks13 ,

Excelente App para control de peso y tips

La verdad muy provechosa! Sigan mejorándola!!! 👏🏾👏🏾

Murillo1953 ,

Murillo1954

Murillo1954

Faranga25 ,

Muy bueno

Muy bueno , ayuda

Rosylma ,

I like it , very helpful

I like

fpramparo ,

Perfecta!

Buenísima aplicación!

Cereceres ,

Nice

Like

2ken12 ,

Super App

Den bedste jeg har prøvet af sin slags!!

01Daniel01 ,

Buenisimo

Me parece que la app esta muy buena, me gustaria que se desbloquee gratis la gold

MR1958 ,

Comentario de la app

Me encanta la aplicación. Me ha ayudado mucho a ser consciente de todo lo que como y aprender a elegir alimentos con menos calorías y mayor nutrientes.

Conypaz ,

Buenísima

Muy buena aplicación, completa y sencilla de utilizar. La recomiendo 100%.

El único problema con esta versión es que a veces traspasa lo ingresado al día siguiente y tengo que volver a ingresar la información...

Mylton ,

No no no

No compre esta aplicación necesita membrecia premium para tener acceso a todo. Además la Sincronización no funciona. Ya deje la aplicación ahora uso myfitnesspal

Fastcar65 ,

Kræsjer hele tiden

Får ikke registrer bruker. Programmet stopper hver gang! Crap!👎

Rod_99& ,

Muchos bugs!

La app es buena, en cuanto a la información que entrega, pero tiene demasiados bugs, por ejemplo, al agregar una cena en "hoy", se agrega en "mañana", también, al cambiar los objetivos no los mantiene al iniciar la aplicación, no guarda los cambios. Compraría la versión Pro, pero con tanto bug, no es recomendable.

Griseldasss ,

Bueno

Me encanta poder contabilizar las calorías que consumo y asi poder segui mi dieta

Electro1978123 ,

Amazing

Love the food database and graphs.

Laayala ,

Pretty good

Great for counting calories and keeping track of lost weight. Gotta pay to use FULL features, but it's still helpful for free. I like the protein, fat, and carbs bars that give you an idea of what u should eat.

This game is ok ,

love it!

this app is really hood for counting calories. i really like that u van input new food it makes it easier to really keep track!

HK boy ,

Very useful

Great apps with quite a huge list of food, easy to use!

Basyak03 ,

Nice basic app

If you want to keep track of your food intake, this app has a good selection and user friendly interface. Lots of additional features if you sign up online, but plenty if you don't want to. Extensive food database. Overall a good food and calorie tracker.

Alvidb ,

Best calories counter. Handy

If you can't measure it you can't control it. This is an essential tool to track your calorie intake. Easy to use, you can record your intake on the fly. I've been counting calories for 70 days now and have lost 33 pounds, just by keeping at around 1200 cal/ day.

T2thomas ,

Love this free app!!!

This is super easy to use and does everything I was looking for.

Update: I started using this app in April and have lost over 16 pounds in 14 weeks. Only 6 more lbs to my goal!!!!!


Update: The app is way easier to use than the web version. Love this app!!!!

Mrs. Estrada ,

Love it!

I love this app. I still eat the things I love but actually keep track of them and so far I lost 5 pounds :)

Leonardo Valladao ,

Muito bom

Consegui emagrecer com esse app. Vale a pena!

Paola Ramone ,

Excelente

Es una grandiosa aplicación. De verdad te ayuda a cuidar lo que comes y a llevar una vida más saludable. Recomendada 100%

J Skill ,

Great app! Keeps me on track

The best thing about ShapeUp is that it makes you think about what you're doing to and for yourself with an easy to use interface. Self monitoring can cause lots of introspection and in fitness, that's a good thing. OK, there's lots of good features such as the web interface and the developer makes consistent improvements.

Cams3116 ,

Great App!

Great App! The food database is excellent!!!! The best part is you can add your own food if it isn't in the database!

777badboy ,

Love it

Best app for u

Tevya ,

Excellent app

It works and keeps you on the goal. If you really want to loose weight and stay healthy this is the app for you. TR

Leigh St John ,

Terrific!

Wonderful app for staying informed and on track.

Lotsadew ,

Great App

I find it very easy to use and great for keeping up with my daily intake. Enjoy it very much Great Job!!

karmiller54 ,

Mom

App is great keep track of food, water, exercise, and calories. Keep using and playing with it, you will learn what all it can do!

Shelley Hicklin ,

Very Good

Large database mostly accurate. Easy to use.

markismark ,

Do not buy

Used to use this app, had some problems but not bad. Now they want my email before I can use what I bought a long time ago.


Are you kidding?

Coastergirlnikki ,

Most used app

This app has helped me keep track of my calories, fat, carbs and protein. It has so much already listed (food and excercise) but still allows you to search for other items. Starbucks and Taco Bell are listed for the splurge days! :) I have lost 4 pounds is 5 days so far! I'm loving it!

Hoosierholly ,

Livestrong is better

It doesn't have as many food items in the system. I always had to go back to the livestrong app to look up half of my calories

Haywards ,

Great product

The update does NOT require a subscription as some have claimed. I've used this program for a month and it makes things so simple! And my waist line has shrunk by 4 inches! It's easy to use too!

NewCNNfan ,

It WORKS!

Only app that has me coming back. It may not be the most eye appealing of them all, or it might not be endorsed by lance armstrong but for some reason this app WORKS. Ive tried the others only to eventually give up and try another app. This app has kept me happy however!

jfbaer ,

Best app ever

I am 17 and this app works great just to manage my weight and keep healthy

Suurah ,

Ita good!

Great stuff

divabrock ,

Awesome app

This app has helped me tremendously to keep track of my daily calories, I have lost weight and feel so much better and my clothes fit better! I have altered my workout to burn more calories.

TheBest638 ,

Great diet App

This app keeps track better than most diet app's I've tried. Database is good, although only as good as the people who add food.

dallasviper ,

Junk...makes you buy a "ShapeUp Club Gold"

Paid full price for the old app. Never updated it. Liked it a lot. The new app is garbage. Most of the functions now require you to buy a ShapeUp Club Gold monthly subscription account or go to their website for their "online food database, containing 400,000+ foods." Umm, I think that defeats the purpose of buying an "app". If I wanted to go to my computer & browse the web, why would I pay you a subscription to be limited to just you site?...because it syncs to your app? Just purchased LiveStrong app. Hmmm seems you can search right from the app...genius!

Boris22 ,

Pretty good

I feel that more tools should be available for the free version. I'd even be okay with advertising if we were given more tools.

Hammertunes ,

Great way to keep track of your lifestyle

I have found that being more aware of what calories are going in and how many are being consumed really help control weight and lifestyle. This app does that quite well. And it is pretty simple to use. Only issue is that you have to sign-up with Shape Up Club for a rather high price to access all features. Would recommend, definitely.

Altmiller ,

Was great....

Was great until the update. I don't want gold, it should be an option!! Deleting...

Somebody :p ,

F$&@ a$&

This is so F$&@i&$ stupid now that there is gold they only care about the money not about your health ever since the update.

Lil'E ,

Horrible update!

Loved it until the update! Now can't use it.

AppSmear ,

Basic but very helpful. (pre-update)

I am happy with this app. Not thrilled but happy. It's helped me lose 5 pounds in 4 days (since beginning my New Year's Resolution) but that is a testament to counting calories in general. I enjoy very low-cal crash diets and this app doesn't hassle you about not eating enough like others do so that's a plus. I often have to enter my ready-meals myself as this app doesn't have as many entries (brands and varieties) in its database as I would like. It doesn't do anything special but definitely serves its purpose and was free when I uploaded it. However, I am reading the newest reviews and see that it is no longer a free service as of the update. Some have mentioned a recurring membership fee?!? I'm sorry you guys were duped but I thank you so much for warning me before I updated this app. I do like this app but it is not worth paying for. Sorry. If you folks are willing to pay, I'd recommend the Calorie Counter Pro by MyNetDiary which is much more comprehensive and user-friendly. No recurring membership fees, just $2.99 up front and worth every penny. I was unable to transfer that app to my new iPhone4 because my MacBook operating system is antiquated so I tried this app instead. I will continue to use this for as long as I can without updating but I would not pay for it. It just isn't worth the money. Especially since I have no interest in joining their club. I just want to log the calories I eat and burn and there are other apps that make doing so simpler and more fun.

cr4z3 ,

Calm down people

I updated this app to v3.3.1. My backup data is still saved within my iphone. You only need to sign up for the account and get the Gold feature for 3 months such as complete sync etc. After gold expire, you'll status is just back to free account like before, and you still can use this app for its core feature. The free account is only lack feature of complete sync(etc.?), and you can only backup your data for last 1 month(maybe?), the data older than that will be deleted. I still love this app.

cwshakey ,

Update killed this once great app

From start up after update you have to enter an email if you want to use the app!!! Do not update unless you want to signup!!!!

Brianz85 ,

Fantastic!

I love this app I started using it last January through may of 2010 and lost 40 LBS. I am now using it again in 2011 and love the improvements! Keep up the great work shape up.

Fsugirl21 ,

Pretty good

I have used this program on and off for three years. I always lose weight when I use it. I generally get tired of entering everything I eat individually and wish the database had more commercial items, like common restaurant items at major chains. Even if the exact item I ate wasn't in there, I could more easily find a substitute. It's a good program overall and for the price I think it's a great deal.

ampa2909 ,

Great!

Easy to use, tons of foods available through the online database. My only complaint is that there aren't enough activities. And I question the number of calories burned for each activity. Seems a little high.

Girlscout48 ,

My all time favorite!

I've tried several apps, as well as old fashioned paper & pencil. Shape Up is the easiest to use. I love the meals I've created as well as the huge database of foods. Sure held keep me on track.

logosamorbos ,

Nice functionality, poor search quality

I like the form of this app better than MyFitnessPal, but unfortunately the search algorithm needs some work. The two searches I did--eggos and Illy--were found immediately by the MFP app, but this one required the qualifier "waffles" to be appended to "eggos" and only found "Illy" as parts of other words (e.g., Philly). You've got the form nailed--make the function match it, and you'll have a 5-star app.

Eva Leonty ,

Great app!!!!

I lost 4 kilos since October) it's very useful)) now I just can't live without this great app! Thanx)

Kramericaa ,

Overall good app.

I like the app. However, I think there should be away to manually write your own fat, protein, and carbs in as a custom meal. It will allow you custom calories, but why not further that and also allow the fat, protein, and carbs which should then auto calculate the calories. There are times when there are unique foods you cannot search for, and would be easier just to estimate the fat, protein, and carb grams manually. If you could do that, I would give it 5 stars.

Nanajujube ,

Wonderful management tool

I like counting calories instead of points (too complicated). This is easy to use, has an extensive food database plus you can add your own favorites and custom meals. I've tried other apps but keep coming back to this one for its simplicity.

sarah anderson ,

Good program

This is a good program for different weight loss Programs since it easily tracks protein, carbs and fat along with calories on the home screen. Lots of settings for goal planning and like yhat you can go online on pc or Mac and print stats out for a week or month, etc. Food database isn't as robust as others I've used, but still good. Highly recommend for low carb dieters.

Mrs.Dee ,

Mommy

Like the program very much.

Cj112 ,

Love it!

This is a great app. It would be even better if you could add a way to track exercise over time and show the carb/fat/protein breakdown for specific foods.

AnnieOakley***** ,

Better tracking apps out there

Other food apps have been better and provided more info free. And there are constant bombardments to upgrade--to the point where I'm going to accidentally hit the button and have my card charged $34.00. Changing back after my trip I need tracking for. Does trap exercise and food. My fitness pal is better and provides more info.

Caralenae ,

Has potential but free version is horrible.

This app looks good and is more fun than a normal diet tracker. I had awesome features like life scores.

The free version is crap. You can't pick a diet plan other than classic. You can alter much to customize in this plan either. It wants you to pay $44.99 at least for one year to unlock all the features. The free version hides nutrient data which is not cool.

ashlydominique ,

Needs Widget

I really love the features of the Lifesum app. I only wish we had a widget for iPhone like the one that is on Android (I have both types of devices.) It would be nice to have the shortcut to add water and food.

Rinskee ,

It won't let me make an account

So I can sign up, neither can my spouse. Say we have spaces in the username and that is NOT the case.

Developer Response ,

Please contact us at contact@lifesum.com and we will help you out! We have discovered this issue and we are working on fixing it!


Kind Regards,

Alec, Lifesum

luciidkid ,

best app for counting macros!

i just started learning about Macros a few days ago and i searched everywhere looking for a decent app to help me keep track of the macros i eat and couldn't find anything. luckily i stumbled across a youtube video where a woman raved about this app! i totally agree with her. the app is so helpful and sleek. love it.

Developer Response ,

Thanks you so much for your positive feedback! We are very happy to read that you are satisfied!

m-keto ,

Using for ketosis

Great UX. Wish we could modify macros for ketogenic plans (to 75/20/5) without it making you switch to a generic plan. The keto tips are helpful but following the Hopkins ratios can be tough for "civilian" use. Also wish net carbs are the carb counting.

Developer Response ,

Currently we unfortunately do not separate net and total carbs. That can, of course, still change in the future.


Instead we are showing the total carbs and in many cases also fiber and sugar. Meaning that it is possible to calculate the net carbs if this data is available.


Lifesum's verified items show all macros listed in the product view. Many user created items unfortunately often miss parts of the macros. Many e.g. only show protein, carbs and fat.


The fact that we don’t separate the carbs into total and net carbs at the moment is because we want to make sure that the carb amount given is correct. As many user created items miss fiber or sugar makes it in most cases impossible to correctly calculate the net carbs in general and for all items in the database.


But we are working hard on improving our database and all food items.


Meanwhile please feel free to vote for the future display of net carbs -> http://lifesum.uservoice.com/forums/274566-feedback-ideas/suggestions/9568422-net-carbs We are collecting all user ideas on Uservoice and the product team is constantly analysing the data in order to improve our app.

Thetopmuffin ,

My honest opinion

This App is great and on the rare occasion it isn't.

While I would not buy it, I however did so I can tell you why you shouldn't buy it just use what you can for it. The only thing that I can see as to why I give it a four star plus not buying it. Is that their 'menu' is if you're A: Living on your own or with a room mate. B: Your family cares about that they eat to. However some of the recipes are just straight up odd.


Although I do enjoy this app I recommend inputting your food via scanner code, such as a sandwhich scan the meat, bread and cheese and lettuce if you desire and so on.


As well the walking/steps tracking is off if you switch to a different internet or 4G. It'll say you stepped, 6,000 steps this day and say you lost 240 calories or if you go else where and check i.e. At work or home it says you stepped 6,500 and only lost 16 calories I wish it would be able to put in the accurate one. I'm sure they'll fix it.


Otherwise for tracking exercise and calories it's pretty good. Thank you for reading.

Developer Response ,

Please feel free and contact us with more details at contact@lifesum.com so we can start investigating your issue. Thank you!

flarkchan ,

Great app, but

Very useful for weight loss or gain efforts, but since I'm also trying to monitor my water intake I'm frustrated by the fact that the container sizes are fixed. I don't own any glasses or water bottles that hold exactly 8.45 or 16.91 fluid oz. and try to avoid mental math where I can, so for now I'm using a seperate app to log my water intake.

Developer Response ,

Please feel free to vote for your request directly on Uservoice where we collect all user feedback like this: https://lifesum.uservoice.com

sweeneywi ,

Better, but premium is not worth it

I am a premium member. Aesthetically, this app is leaps and bounds better than MyFitnessPal. However, it's extremely biased towards on the calories-in-calories-out paradigm. There are very few customization options for paying members. For instance, there is no way to easily view net carbs, and viewing the carb breakdown takes several clicks. The weekly graphs dont display much more than your caloric intake, which is frustrating if you are trying to figure out how you did on your macros. There's some weekly test that a)doesn't work most of the time and then b)grades your responses by some pop culture nutrition nonsense. There is also an annoying emoji that reprimands at ever.single.meal if you for not adhering to the standard American diet. Most of the navigation options are useless. Why are plans so incredibly persistent? I don't need to see that all the time after I've picked a plan. Strangely, low carb and keto plans are listed, but they lack any customization options. You're stuck with whatever white girl nonesense the app has decided is good for you.

Developer Response ,

Thanks for this great and detailed feedback, we really appreciate it.

GR92814 ,

just started using

very useful and i love the bar code scan!

Bishop Gregory ,

Seems to be ok

I have struggled with my weight all my life. Got up to 410lbs. Trying to loose weight has really taught me something. It is cheaper to be fat than to loose weight. This app proves that. $44 a year. Every app cost a fortune. Add to that the cost of eating healthy, which is much more expensive than eating junk food. No wonder so many people die fat. Waiting for the day when it is cheaper to eat healthy and to loose weight. Until then, guess I need to look for another app to help me.Edit: Fitbit sync fir free would really be nice. But your response shows you have no desire to help, only make money.

Developer Response ,

The basic/free app already offers you all options you need to start living healthier and keep on doing that. We wish you all teh best with your goals!

kat1798 ,

Okay, but paid version is a no

Downloaded this because I heard good things but upon downloading it, it wants me to upgrade to Premium just to sync this with my Fitbit app. I don't really see a point in having to input exercise when I already have a tracker. I thought "whatever, I'll buy the premium version" because like I said, I had heard good things AND because the little upgrade screen says "$3.75/month".

Well, it's not $3.75 a month. Upon clicking the button saying that, it then asked me if it could charge me $45.00. So it's not in monthly increments at all. It's $45 a year which, broken down, is where they get the $3.75. This app seems cool and I want to start tracking my macros more accurately, but if I can't track my exercise along with my nutrition, it doesn't work for me. I want to see how I like the app before forking over $45, so it's a no from me.

Developer Response ,

Hi, thanks for your feedback! Can you send us a message with your registered email at contact@lifesum.com so we can see what we can do for you? Thanks!

Bri_something ,

Almost perfect but great!

The app has been crashing recently and the share a meal function isn't working at all. I send it to my boyfriend because we cooked it together and he gets the link it opens his app and then nothing. The meal I shared is no where to be found.

Developer Response ,

A fix has just been launched to solve the crashes. Please update your app and check if you are still experiencing any issues. Thank you very much!


In case you still should have any issues, please contact us directly at contact@lifesum.com and we will look into it right away. Thank you!

Amyn119 ,

Best app ever used!

I have used my fitness pal for about a year now and I was watching Rachel Austs YouTube the other day when she mentioned this app. I decided to give it a try because honestly MyFitnessPal stresses me out. I ended up falling IN LOVE with this app and the design of it. It's so clean and user friendly. Going to recommend it to EVERYONE! ❤️

Kluvsrj ,

LOVE Lifesum

Purchased the yearly pass one month ago and have loved having one location to manage my weight loss. Diary with the bar code scan so easy to use. Haven't spent a great deal of time in the recipes but would love to dive further into those in the near future.

Cervannes ,

Would be awesome if I could use it.

I had this on my android phone and loved it with no issues. Now I've got an iPhone 6 and the app only stays on about 10 seconds at a time and shuts itself down.

DyWalkr ,

Awesome, but could be better!

Hey!

UPDATE (03/27/17): The new edit food is looking good, but it doesn't fit in the screen. You can't see the number you type in.


So I recently decided to watch my nutrition as I felt really tired and Lifesum helped me. I loved the designed compare to MyFitnessPal, but the database is less accurate and the scanner is not as performant. Plus, your app doesn't track vitamins, iron, calcium and all which would be interesting to see.

When I update my weight, it doesn't show as a new weight, but as my "original weight" so I don't see the difference. It would also be nice to track caffeine and see the recommended amount. I would also love to see the nutritions we overeat in red for an easier reading. Oh! And I love instacart, you guys should try to get us the transfer of ingredients needed towards this app. 😊

Besides that, no crash on my side, awesome design and helpful insight. I'll definitely review my ratings with further improvements!

Developer Response ,

Some of this does sound a little bit odd, so I would encourage you to contact us at contact@lifesum.com. As for the issue with newly added weight showing as "Start weight" this might be because you are on the "Be Healthier" Goal. If not, please also report this to contact@lifesum.com!

3endy ,

Love it, can only get better

Invested in myself with the premium version and use it on both my android and iPhone. Slightly different interfaces but both good. Some nutrition macros are off, but I don't mind correcting them. I Iike how I can add recipes, and the ketogenic "fat burner extreme" meal plan tool offers exactly the kind of tracking I was looking for. After years of different eating plans, this app has been a tool that helps me stay on track, its day 12 and I'm 8 lbs down in ketosis. I like the graphics and feel of this app more than others. A desktop version would be great for rapid entries, but I'll still use this without it.

Nataly fun ,

I'm here because of Monica Church

I saw it in her YouTube video and was interested in trying it out !

Janda in ,

Amazing

Really good features. I found out about this app threw my favorite YouTube channel. Bramty Juliette. I love this.

An_lib ,

I Definitely recommend this app to people tying improve their lives.

This is a great app if you are trying to lose gain weight or maintain a good lifestyle.it helps keep you trying and keeping up on your goals you set .

Livy Lou 42 ,

yaaaaaboiii

kool with a kapital k my dudes

Ej_lookin_boy ,

2 Stars

I used to love this app but now that there constantly asking me to get there premium version I'm starting to not like it before they came out with it you could look at any recipes you wanted but now they made premium you can't it's not that special if you can tell they just want money. I need a diet and they're trying to make me pay for it ugh no. And I barely have any storage and I don't want to get a new app unless it's worth it and doesn't make the people who have premium the only privileged ones so if anyone can recommend/Suggest something for me I'd be so happy and I suggest you not waste storage on this unless your looking forward to paying $5 per month or $29.99 p.s I was gonna rate 3 star but I decided to do 2 cause this made me rethink my options

Marie8171673 ,

YouTube ?

Whose here from YouTube ??? Whitneyyyyy

Lexi 👱🏾‍♀️🎀 ,

they try too hard to get you to upgrade

it's really annoying, like i can't even save more than two recipes? and every time i open the app, or try to go somewhere it's an advertisement for upgrades!! $29.99 and so on. very annoying! i'm going back to Lose It.

Khalid Mehmood Butt ,

Obsessed

Freakin easy to use i love it.help me track my sugar intake. overly obsessed !! 👌✌🏻️🌚

lookin_for_the_best_band_09 ,

Great App

Similar to the MyFitness Pal app. Sends notifications if you prefer. Enables you to log your food/water intake. Has the bar code scan feature to make logging simple. It has different meal plans for you to follow.

maralove22 ,

Great.simple.easy

It is totally easy to use and motivating in itself. Keeps you logged and healthy.

Lopa72 ,

Love it!

I have desisted from trying the premium version due to the recent reviews but I love the basic, especially the bar code option! It is fast to add food to your diary and easy to make improvements to your diet by keeping track. It is missing a few features and could be improved but it serves its purpose.

SDMFdisciple ,

Still searching for a single, smart app

Out of the nutrition apps I've tried this one is the most visually pleasing and easy to use. However the simplicity overlooks features and makes this app unappealing to me. I just bought myself and Apple Watch and want a system that is fully integrated without redundancies, but Lifesum comes up short in its integration.


First - the water tracker. I was excited that this app mentioned a water tracker and reminders, I'd rather have this integrated and not part of a separate app. However the tracker is separate from the food diary, meaning if you enter coffee or juice or water in a main diary entry the water tracker will not update, and you have to redundantly enter your glasses of water. I even had a glass of water logged in my Apple Health info already but the app didn't recognize it proving that it is not a "smart" tracker. Also, this is a small issue, but the glass of water size is 8.45oz and bottle water size is 16.91oz? Not my cups, which fill comfortably at 8oz, or mugs that hold 6oz, and I have water bottles of varying sizes but cannot choose accurate amounts.


Vegetable and fruit trackers - I was really excited about the idea that the app would analyze my food intake and send me notifications based on the types of food I needed to eat. However, as mentioned above, trackers work independently from the food diary so if you eat fruit you then have redundantly enter the fruit serving. I'm sure there is difficulty in determining if certain food items contain fruit/vegetables or count as a real fruit/veggie serving, but I'm not willing to scroll through the app to enter the same food twice.


I will update this as I learn more about the app

Janxjcj ,

Amazing

Amazing

Zoem5679 ,

Pretty good

I used to use MyFitnessPal but I heard about this app on YouTube. The only issue I found is that you can't manually add food or exercise that isn't in the app data base

🐶🍗🐻 ,

Love this app 🍗🍗🍗

I love this app because i can mark everything I did like exercise and foods


I found this app by Monica Church on YouTube

SavageSD ,

The Best

Savage App. Very useful.Price should be lower or great updates should be made frequently.

madhatter1605 ,

With every new update this app gets less stable

Now i have to close the app in order to see the foods that i've add.Updates are meant to fix bugs not to add more of them.

JaxieDdd ,

Well, it's a good try.

They layout and interface are beautiful, gave me hope for over all experience. But even with an upgraded plan I still wasn't able to adjust my macros, I was just given three choices. I like being able to set my own protein/fat/carb instead of having to choose what they give me and then having to figure it out on my own. The app also has a very limited database of food with the bar code scanner. It also does not sink with Fitbit/garmin. Also, some food is WAY off. For instance it told me that 4 large eggs had 135 carbs. Ummmm...escuse me? I didn't eat Cadbury eggs, just regular 'ol chicken eggs. That was more carbs than I was supposed to eat for the day. Since I KNEW that was WAY off it made me wonder about the rest of the food.


Tl;Dr: super pretty, but My Fitness pal is better even if it's clunkier and less user friendly.

Caligurl1382 ,

Don't pay to upgrade!!!

It's not worth the money to upgrade. I also misunderstood the subscription terms and paid for 3 months and thought it would be paid per month and not all at once for $21.99. Big mistake. The recipes are very limited and that's pretty much all your paying for. Definite waste.

Cjlrx ,

Changed my Mindset

This may not be the greatest "diet" app, but it has opened my mind about what I eat and what it's made up of. I am much more conscious of what I am eating and after 8 weeks, I am halfway to my goal.


The database of food is great and the bar code scanner is an awesome feature to help keep track.


I'm very glad that I found Lifesum and I recommend it to my friends.

Rarararareavdjjdbsgsj ,

HelpsMeVeHealthier173653389471

This app is an amazing pusher to help you eat healthier and loose weight. I found out that I wasn't eating enough calories for breakfast and that it was really unhealthy. 5 STARS

Stevemezz ,

10/31/16 update.

I love this app, makes it easy for me to track everything I eat as well as everything I burn. However after tonight's update, my calories that I have burned are quadrupled on the app. I burned 400 and it's showing 1600. I hope you fix this very quickly.

Fahrenheit, Celsius, ... you know the rest ,

Duplicated/Replicated exercise skews calorie goals

I've been using Lifesum for about two months now and generally like it. However, there's a major issue with the latest update from 10/31/16. Now the walking data from my iPhone's Health app shows up in my exercise section anywhere between two and 8 times. I had a SUPER lazy day today and ate normally. I should have been right at my calorie goal. But the app showed I had another 1,000 calories available because of how many times my 653 steps for the day (I *said* it was a lazy day) had been recorded as exercise.


This needs to be fixed ASAP.

Mitchellteam5 ,

Terrible

The app was worthless. I thought it would give me an actual diet plan and recipes for that plan. Wasted $24.99!

CreemCheez226 ,

Almost good...

Worked for about two days. Then whenever is go back to look at previous day's it would say some crazy stuff like "239757" calories over along with some weird foods that I've never even heard of let alone eaten (not even exaggerating with the calorie thing) this doesn't help me at all

03sarah87 ,

Love it!

This app is just what I was looking for. It has a nice design, it's easy to use, and the bare code scanner works great! I wouldn't change a thing on this app. Thank you developers!!! ;)

B_LAG_O ,

Does not work scanner code

iPhone 6 ios 8.2

Wolfgang Amadeus Beethoven ,

How to search/bar code scanner & progress graphs

This app keeps getting better, and also improves the more you use it as it learns your favorite foods.


The bar code feature works great, the new graphics are much improved as well, and it will pass data to Apple's HealthKit, too, which provides another way to look at your data (or even share it with your doctor).

Ig: @shanell.eshe ,

@Shanell.Eshe

I love this app! The second beat app that is on my phone, my first fav is my bible app.

FilthyJeepGirl ,

I'd give this zero stars if I could

I have a friend that uses your app who is also a health/fitness fanatic like me. She showed me the app and I fell in love with the beautiful interface, so I download it. I’ve been religiously using MyFitnessPal for years, so maybe it was time for a change to something better. Or so I thought…


The main thing I cannot understand is how on earth you can justify a price tag on this app when I can do everything and MORE on the MyFitnessPal app for free. FREE! It truly boggles the mind. Does LifeSum sync with Apple’s “Health” app? No. Can I create and log custom workouts? No. Instead, I have to choose from your database of basic workouts with preordained caloric burns. On MyFitnessPal, instead of using “Breakfast,” “Lunch,” and “Dinner,” I can make custom time slots for my eating habits, such as “0600-1000,” “1000-1400,” “1400-1800,” “1800-2000,” “2000-0200,” and “0200-0600.” This type of logging is a far more efficient way of being able to identify trends in eating habits based on the time of day rather than just “breakfast/lunch/dinner/snacks.” And again, this option on MyFitnessPal is completely FREE.


I could go on and on, but you get the point. When I pointed this out to my friend, she deleted your app and moved to MyFitnessPal, so you won’t be bleeding her for any more money. I really hope someone over there on your team figures out everything that is right with MyFitnessPal and incorporates it into your app at no charge and then makes the paid upgrades comparable to those in MyFitnessPal so it would actually be worth buying. Until then…this is a complete fraud/rip-off. Enough so that I felt compelled to write this review and say so.


Your interface is much more beautiful than MyFitnessPal’s, but that is where it starts and ends.

Memeelyn ,

Life sum

I am giving it no stars... But it wouldn't send unless I gave it at least one. I cannot get any info from it. I can put food in that it all. Wasted $43.00..never again.

Chris9597 ,

Disappointed

Unless you plan on upgrading to pay a monthly fee, app is worthless. Can't stand bait and switch apps. Tell me there's a fee upfront. I'm more inclined to buy it then finding out after I download. Additionally, you have to input everything. I was under the impression the app would give reminders working with the Iwatch. Maybe it does if you pay the monthly fee. I don't need to pay $10.00-$40.00 a month to get this information!!!!!. There's much better apps out there. Deleted

NinjaYogini ,

Expensive and I used it for 2 weeks, okay 1 week

The concept of this app is great. It works well, after you figure out how the settings work…and I do like that it integrates well with the Health app. I thought it would be a great way to get myself to drink more water and consume more calories. However…since I barely have time to do those…sadly, I don’t have time to enter all the info into this app on a daily basis. Plus, I thought I was upgrading to a monthly gold membership …and it charged me $42.00. I have no idea how to cancel what I thought was a monthly subscription but is actually a full year in one expensive transaction. I thought it was a little deceitful in the spending plan, so I’m only giving it 3 stars.

Josequesadajr ,

I want to buy gold but..

With the basic version, i cant delete the meals i added by mistake, not sure if its a gold feature or what, don't want to pay to find out. The macros aspect of it, i love! Myfitnesspal is okay with macros but this is so much more comprehensive, not sure how their food data base is, i tried looking for Gold Standard 100% whey protein and it showed me results of ice cream lol but either way i use bar code scanner so not worried about it. I just really wish there was like a "how to use" when you first download the app or something. Truly love it.

ImYourDoom ,

Scammed!

Good app, but I bought something for $3.99 and got charged $39.99! Good app overall but deleted it right after this.

xXxAndyxXx ,

Great App.

Great app. Pros: Very nice layout and easy to used. Best mobile app of it kind. Charts are nice.The database is fair and small. Cons: The database is lacking, entering food into the database could be easier, it bases everything on 100 grams so you have to do some math. Not a biggie. Also, it doesn't seprate simple from complex carbs, or healthy from bad fat. Plus a sugar percentage would be nice. But, overall I still give it 5 stars, great app and only going to get better i hope.

mafiamama ,

What a GREAT app!

I have used a few similar apps and none of them compare with the functionality of iShape. I love being able to switch between tracking Points and Calories. The food database is decent and hopefully it will be updated regularly... but I can easily add my own when necessary. Overall, I could not be more pleased with this application and getting it on sale for.99 cents was such an added bonus!!

The Magno Collection ,

Didn't have much patience for it

I started by typing in Fage yogurt and the nutritional info was wrong, then tried scanning the bar code and it was unavailable. I scanned the same product w/ the app my wife uses and it worked fine. Then I also noticed that I had to upgrade to gold just to be able to input my body fat %. At that point I just deleted the app and moved on to try another.

ELBolton ,

Great and very useful app

I've been using this app for over 3 years and lost 35 lbs the first year. Subsequently I've used it to track my successful weight maintenance. Over the last holiday season I slipped off the calorie wagon so I needed to go back to calorie counting. The current improved features, i.e. bar code scanning, etc. , have improved an already amazing app. If you have to watch what you eat this app makes it fun and easy.

Cindy VAC ,

New update is a disaster

Shapeup forced me to update the app when I moved to iOS7. What a disaster. Sync doesn't work properly; calorie counts have changed; meals do not load properly to my daily diary; lost functionality associated with tracking weekly statistics. Wow what a mistake.

KAYG08 ,

Awesome

I was using lose it before this (also a great app) but that app didn't include water consumption (on the free version) or as many tips as this one.. Love it!

Andresitoo90 ,

Like it, but the gold subscription too expensive

It would it be excellent if the gold subscription decreases its price.

Patrick smart ,

Just Got it

I Just Got The App To Het Free Gems On Clash Of Clans😝😂😆

Peabody42 ,

Database is improving, watch app is great

The food database has been getting better and better. It still misses a few things for me though.


The watch app is exactly what a watch app should be. I love being able to enter a relatively sized meal like small, medium, large and then specify the details later.


They seem to be spending a lot of time trying to build a good app experience using the latest iOS and watch features.

shagunster ,

What is the premium membership good for?

I paid the 29.99 bucks hoping to gain access to the meal plans but there is no plan. I can see the full recipe for the 5 recipes they have listed but nothing I couldn't have found online. What is the premium member ship good for? Am I missing something?

Developer Response ,

Thanks for getting in touch! Please contact us at contact@lifesum.com so we can help you out!